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Ever hired someone with all the right skills who still tanked your team's morale? You're not alone! In this no-fluff episode, Danielle Putnam gets real about why those "core values" hanging on your shop wall aren't keeping your best techs from walking out the door.Joining the conversation are Gregory Gabler, who grew his plumbing business from scratch in just three years, and Hayden Gifford, who learned the hard way that one bad apple can spoil your whole team. These guys don't just talk theory—they share the trenches with you every day.You'll discover:- A dead-simple exercise to identify what makes your A-players tick (hint: it's not pizza parties)- Why desperation hiring is costing you WAY more than just a bad hire- The "three interview rule" that could save your business thousands- How to know if your core values are actually working or just collecting dust- Real stories of what happens when values clash (spoiler: it ain't pretty)If you're tired of the revolving door of employees and ready to build a team that sticks around, this episode is your roadmap. No corporate BS—just straight talk about what actually works.KEY TAKEAWAYS FOR ESSENTIAL SERVICE BUSINESS OWNERS- How to identify core values that actually represent your best team members- Why quick fixes and wall plaques aren't enough to establish real company values- How one bad cultural fit can negatively impact your entire team's performance- What steps to take to implement a structured hiring process that avoids desperation hires- How to build retention strategies that start before an employee's first day
Service Business Mastery - Business Tips and Strategies for the Service Industry
Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! www.servicebusinessmastery.com In this episode, Recorded live at Business Uncensored 2024, hosts Tersh Blissett and Joshua Crouch sit down with Danielle Putnam and Suzanne Wedeven from The New Flat Rate team. They discuss industry trends, challenges, and the importance of pricing strategy adjustments to cope with market shifts.
In this episode of The New Flat Rate podcast, Danielle Putnam, President of The New Flat Rate, chats with Paul Maskill from The Blue Collar Advisors about mastering pricing for contractors. They discuss the importance of knowing your numbers, avoiding underpricing, and using tools like the Blue Collar Pricing Calculator to help contractors stay profitable. Links and Resources: https://thenewflatrate.com/podcast/ https://thebluecollaradvisors.com/ https://thebluecollaradvisors.com/price/
Blue Is The New White: Episode #155 Today's guest is a hell of an entrepreneur. And actually knew that's what she wanted to be since she was just a kid. Danielle Putnam, president of The New Flat Rate, joins us today to talk about her journey to get to where she is today. From a long line of trade professionals, Danielle was no stranger to the world of work. Just after high school she joined a company that took her to 25 different countries leading their marketing efforts. Then she went to work with her dad at his home service business before jetting off to Portland for school. She got involved with a startup, lived her dream of setting foot on the NY stock exchange, and then moved back again to help her dad. That's when the new flat rate was born, a menu pricing system for home service contractors. Since then she has begun to offer Freedom Builders, a ride along & coaching program. Got involved with Trade Jobs to help fill the skilled trades gap (launching in October). And sits on the advisory board for Women in HVACR. Don't forget to subscribe to this channel, and on our website blueisthenewwhite.com to receive all the latest updates. You can now find this podcast on Iheart Radio, Sirius XM, and Pandora. As always, we rely on the word of mouth from our listeners to further the mission. So if you enjoyed this episode, please take a moment to rate, review, and share. The future generations of tradespeople depend on it. On you! So thank you again and enjoy this episode of Blue is the New White with Danielle Putnam.
Service Business Mastery - Business Tips and Strategies for the Service Industry
Danielle Putnam specializes in business development and marketing operations, Danielle's passion is to build thriving companies. When she's not training for the next 1/2 marathon or travelling to a quiet beach with a good book...she's talking to Contractors nationwide about how they truly can double, triple and quadruple their sales with The New Flat Rate - Menu Pricing Made Easy. Jim Hinshaw, promoted to VP of Vertical Markets at Service Nation, oversees HVAC, Plumbing and Connected Home verticals. Jim has been involved with Service Nation for over two decades as a consultant, and joined full-time in 2020. He is now part of a great, growing team that helps companies grow and prosper, providing day-to-day management systems and techniques, up to and including exit strategies. SHOW NOTES Introduction to the episode: Jim and Danielle discuss the upcoming Service World Expo and Business Uncensored events. [0:00] Introducing guests Danielle Putnam and Jim Hinshaw. Danielle is the president of The New Flat Rate and Jim is the Vice President of Sales at Service Nation. [0:17] Conversation on how Danielle Putnam's company The New Flat Rate offers menu pricing, coaching and training, and ride alongs with techs across the US and Canada. [7:58] Service Nation's and The New Flat Rate's decision to combine forces to put together a comprehensive conference that covers a wide array of business topics. [9:27] Announcement of the upcoming event in Phoenix, Arizona at the convention center. [13:19] The Joseph Grow Foundation golf tournament as the event kickoff. [13:42] Highlighting Lou Habika's story: Lou Habika, owner of Habika Services, sold the business but stayed on as the general manager. [32:55] Success story of Renee Lucas: Renee Lucas aims to generate $5-6 million in revenue while spending five months traveling. [34:06] The joy of building and running a business: Jim and Danielle discuss the purpose and fulfillment that come from building and running a business, even after selling it. [36:29] Importance of early registration: Jim and Danielle encourage listeners to register early and plan ahead for the event. They mention the two-for-one pass offer and a promo code for a discounted rate. [48:46] Conclusion and closing remarks: Jim and Danielle express their excitement for the upcoming events and thank the listeners for tuning in. To learn more about the event and register, visit serviceworldexpo.com. Reach out to Jim or Danielle for any questions. [52:03] Resources And People Mentioned: From Service World Expo - Danielle's Promo Code for Sign up BeYou2023 "Tell 'em Jim sent you" This episode is kindly sponsored by Sera (visit their website) CompanyCam (visit their website), UpFrog (visit their website) and Emerson (visit their website). Visit www.companycam.com/SBM and use code SBM for a free 2-week trial, 1:1 training and account setup, and 50% off your first two months! Join the Service Business Mastery Facebook group
BlueCollar.CEO –Danielle Putnam is the President of The New Flat Rate, a flat rate menu pricing system for residential contractors that sells for you by giving your customers choices. Danielle was a Board Member, a former President, and now an Advisory Board Member for Women in HVACR. She's also on the Board of the EGIA Foundation. When Danielle is not talking to contractors, she's training for the next half marathon or traveling.In this episode, Ryan and Danielle discuss the struggle contractors have pricing their services to be profitable and how The New Flat Rate can help solve that problem.
Travel time once again!
BlueCollar.CEO –Danielle Putnam is the President of The New Flat Rate, a flat rate menu pricing system for residential contractors that does the selling for you by giving your customers choices. When given choices, customers buy more. When Danielle is not talking to contractors nationwide about how they can double, triple, and even quadruple their sales, she's training for the next 1/2 marathon or traveling to a quiet beach with a good book. In this episode, Ryan and Danielle Putnam discuss how contractors can benefit from The New Flat Rate and how menu pricing will increase their profits, attract and hire better people and more by giving the customer options.
This week on Commerce Code we speak with Danielle Putnam, President of The New Flat Rate. We discuss how to improve home improvement, and we'll take a look at homeowners' spending behavior during the pandemic.
In this week's episode, our hosts get to chat with a leader who knows leadership well. Danielle Putnam, recognized by The News as The Top 40 Under 40, and Service World Expo as the 2021 Woman of the Year, is President of The New Flat Rate, Advisory Board Member and Past President of Women in HVACR, and is the Executive Director of her non-profit, Family Frameworks.Danielle has a personal connection with the home service industry. Her first job was passing out flyers door-to-door for her father's electrical business. She was 7 years old. In high school, she moved up to being an office dispatcher and parts runner. After college, she became the marketing director for an HVAC company in Oregon.Danielle knows home service, but she is also no stranger to big business. Before co-founding TNFR, she was the director of business development for a large digital services firm, pitching to C-level executives for big-name companies. As part of her job, she also stood before multi-million-dollar investors, seeking capital for the publicly-owned company that she worked for.Danielle is dedicated to helping grow the industry she grew up in and loves. As a public speaker, she promotes careers in the home service industry. When not in the office, she spends time with her husband and three children and enjoys hiking, snowboarding, reading, and fine wines.It was a pleasure to chat with Danielle and hear all about her take and advice for leadership. In this episode Danielle hits on:-Leadership is about making others better due to your presence and making sure that impact lasts in your absence.-Most successful founders and business leaders have likened the start-up phase to waging war against an industry on behalf of underserved customers. -To lead yourself, use your head - to lead others, use your heart - this is where boundaries need to step into the picture. **FREE Download**Email Danielle at: Danielle@menupricing.comMention this episode in the Subject, and receive your FREE Process Writing Kit!If you enjoyed this chat From the Yellow Chair, please rate, review, and subscribe from wherever you're listening. We'd love to hear from you; what are you liking, what are you loving? What do you want more of!Interested in being a guest on our show? Click >>HERE
It’s a new week, with a new guest whose expertise is developing menu pricing in the construction industry! Danielle Putnam of The New Flat Rate joins Karalynn to discuss the many advantages and benefits contractors across the nation see when they break out and simplify their pricing process. Client services are an undertaking- learn about how automated pricing can elevate your construction company and help you close on jobs in a jiff! If you learn something from this episode, spread the educational love by liking the episode, following the pod, and sharing it with a tradie you appreciate! ___Discover The New Flat Rate: https://thenewflatrate.com/ Get Educated with Freedom Builders University: https://freedombuildersuniversity.com/ Contact The New Flat Rate at 706-259-8892Follow us! Instagram: @thecromeenslawfirm Facebook: The Cromeens Law Firm LinkedIn: The Cromeens Law Firm Quit Getting Screwed was recorded on Riverside. fm and is distributed by Castos.
Service Business Mastery - Business Tips and Strategies for the Service Industry
We have all been there...we struggle with not having enough good talent on our team, and it is easy to blame the reduction of skilled labor in the workforce for this struggle. But in reality, it is our own fault that we do not have every person on our team that we dream of having. We, as business owners and managers, are quick to make excuses as to why we can't find any amazing team members. Well, on today's episode, we sit down with Danielle Putnam & Rosalyn Guerra of The New Flat Rate, and they set us straight on this myth surrounding the hiring issues that we feel like we are facing each day! One day, Danielle is sharing with her team about complaints that she is dealing with from her clients pertaining to hiring issues. She shares the way that she has found success hiring some of the brightest minds within our industry, people such as Rosalyn!! And it doesn't take Rosalyn very long before she is building a working model of the "Hiring Cycle!" On this episode of the Service Business Mastery podcast, these two fabulous women in HVACr explain this "Hiring Cycle," and how we can use it within our business to continuously hire amazing talent both inside and outside of our home service industry! Also, listen closely as Danielle shares some golden nuggets when it comes to tax rebates that will make your employees jump for joy! Learn more and connect with the crew at TNFR by emailing Danielle@menupricing.com Service Business Mastery Podcast www.servicebusinessmastery.com
Service Business Mastery - Business Tips and Strategies for the Service Industry
We have all been there...we struggle with not having enough good talent on our team, and it is easy to blame the reduction of skilled labor in the workforce for this struggle. But in reality, it is our own fault that we do not have every person on our team that we dream of having. We, as business owners and managers, are quick to make excuses as to why we can't find any amazing team members. Well, on today's episode, we sit down with Danielle Putnam & Rosalyn Guerra of The New Flat Rate, and they set us straight on this myth surrounding the hiring issues that we feel like we are facing each day! One day, Danielle is sharing with her team about complaints that she is dealing with from her clients pertaining to hiring issues. She shares the way that she has found success hiring some of the brightest minds within our industry, people such as Rosalyn!! And it doesn't take Rosalyn very long before she is building a working model of the "Hiring Cycle!" On this episode of the Service Business Mastery podcast, these two fabulous women in HVACr explain this "Hiring Cycle," and how we can use it within our business to continuously hire amazing talent both inside and outside of our home service industry! Also, listen closely as Danielle shares some golden nuggets when it comes to tax rebates that will make your employees jump for joy! Learn more and connect with the crew at TNFR by emailing Danielle@menupricing.com Service Business Mastery Podcast www.servicebusinessmastery.com
In this episode of the Smart HVAC Marketing podcast, Eric is joined by Danielle Putnam from The New Flat Rate. Founded to help contractors and entrepreneurs find the lost opportunity in their company by giving their customers choices...and when given choices, customers buy more. The New Flat Rate will double, triple and quadruple service repair sales on day one. The genius of The New Flat Rate = technicians no longer have to be salesmen. They no longer have to stress out about meeting their sales goals and numbers. Their new focus is to provide the best possible service for their customers by allowing the customer to CHOOSE what level of service they'd like.
Danielle Putnam, recognized by The News as The Top 40 Under 40, and Service World Expo as the 2021 Woman of the Year, is President of The New Flat Rate, Advisory Board Member and Past President of Women in HVACR, and is the Executive Director of her non-profit, Family Frameworks. Danielle has a personal connection with the home service industry. Her first job was passing out flyers door-to-door for her father's electrical business. She was 7 years old. In high school, she moved up to being an office dispatcher and parts runner. After college, she became the marketing director for an HVAC company in Oregon.Danielle knows home service, but she is also no stranger to big business. Before co-founding TNFR, she was the director of business development for a large digital services firm, pitching to C-level executives for big name companies. As part of her job, she also stood before multi-million-dollar investors, seeking capital for the publicly-owned company that she worked for.Danielle is dedicated to help grow the industry she grew up in and loves. As a public speaker, she promotes careers in the home service industry. When not in the office, she spends time with her husband and three children and enjoys hiking, snowboarding, reading and fine wines.Here's a glimpse of what you'll learn:How Danielle started The New Flat Rate in her father's garageHow entrepreneurial guilt at time off manifests in leaders and CEOsWhy Danielle views not delegating certain things as enabling complacent behaviorsMartin's advice surround the four cardinal rules of leadershipWhat Danielle's parents instilled in her and what she hopes to instill in her childrenHow to carve out and retain important family timeWhat Martin's immediate ‘no' isWhat “stagecoach leadership” means and how it can be used in your businessWhat Danielle hopes her immediate ‘no' will be in 2022In this episode….Danielle Putnam is no stranger to the home service industry or big business and she puts all that earned knowledge to work as President of The New Flat Rate. She started TNFR quite literally in her father's garage. She grew up in the family business of contracting before leaving for 11 years. She returned with solid training in business work environments and she credits that time with founding a solid peer aspect to her relationship with her father, respect that served both well in working together.From a young age Danielle learned to hone her entrepreneurial spirit; she got a job cleaning for a neighbor at age 12 so she could buy her own clothes, a move encouraged by her mother. Now with her tech company, The New Flat Rate, she provides the sales platform needed to increase cash flow for small businesses in the heating, air, electrical and plumbing home services industries. TNFR is rolling out beta for chimneys and launched an indoor air quality app last year. But Danielle is looking to learn more about leadership and wants to lean in to saying no to distracting opportunities so she can focus on enabling employees with challenges and zeroing in on what her business truly needs to grow. In this episode of What CEOs Talk About, host Martin Hunter and Danielle Putnam explore all the ways in which saying yes to too many things, such a necessary attribute in the starting years of business, must evolve into saying no to more things once the business is stable. They discuss how they keep devoted family time in balance while leading busy work lives and Danielle shares her recent gains in the art of saying ‘no' for the right reasons. Resources mentioned in this episode:URGEOContact email: info@urgeo.comMartin Hunter on LinkedInDanielle Putnam on LinkedInThe New Flat Rate WebsiteThe New Flat Rate on LinkedInJohn Maxwell‘The 7 Habits of Highly Effective People' by Stephen R. Covey‘How To Win Friends and Influence People' by Dale CarnegieMoneyball Master and CommanderSponsor for this episode...This episode is brought to you by URGEO.URGEO is the Latin for urge: A strong desire to drive change, stimulate thought, incite feeling, and encourage action. Martin Hunter and his team provide liberation for the CEO and Board of a company through their fractional COO services.URGEO's fractional COO services help to move you through growing pains so that your company can flourish and improve its profits.They have worked with a multitude of companies in SaaS, CPG, mining, and transportation, from start-ups to large multinational corporations. They specialize in helping companies avoid roadblocks and stay on the right strategic and operational track for growth.If you are a visionary and want an integrator to get everything done for you, then you need to get in touch with URGEO today.To learn more about their services, visit https://www.URGEO.com or email them directly at info@urgeo.com
This year Danielle Putnam was named Woman of the Year at Service World Expo. Danielle is President of The New Flat Rate and volunteered as President of Women in HVACR. Danielle talks about her career, the founding of The New Flat Rate, why flat rate pricing works so well, and getting more women involved in the trades.
Are your technicians dispatched from home? In this episode, you'll learn some tips and tricks to manage your service company remotely. Questions for The New Flat Rate? Email: Info@menupricing.com Web: www.TheNewFlatRate.com Call: (706) 259-8892 Contact Mike O'Neill: Web: https://bench-builders.com/Linkedin: https://www.linkedin.com/in/michaelpauloneill/Bench Builders Podcast featuring Danielle Putnam: https://bench-builders.com/podcast-episodes/34-danielle-putnam/ SHOW NOTES Mike O'Neill's Story [01:53] The Ruthless elimination of hurry [05:20] The Number 600 [10:28] Productivity has gone up [17:25] Team company meetings [24:18] The service call life cycle [25:20] Giving your technician's structure [27:36] Atomic Habits [32:08] Hiring Matrix [25:29] Contact Mike O'Neill [36:30] LINKS & RESOURCES To get The New Flat Rate's hiring matrix or the job scorecard, email info@menupricing.com to request it! Contact Mike O'Neill: Web: https://bench-builders.com/Linkedin: https://www.linkedin.com/in/michaelpauloneill/Bench Builders Podcast featuring Danielle Putnam: https://bench-builders.com/podcast-episodes/34-danielle-putnam/ Books we recommend during this episode -The Ruthless Elimination of Hurry: How to Stay Emotionally Healthy and Spiritually Alive in the Chaos of the Modern World [05:20] -Atomic Habits: An Easy & Proven Way to Build Good Habits & Break Bad Ones [32:08]
In this episode of Close It Now, Sam interviews Danielle Putnam, the president of The New Flat Rate, which is the first and only home service menu-selling system designed to put profit directly into the hands of plumbing, electrical, and HVAC contractors. Listen in as they talk about why using a flat rate pricing model is important and how it can help futureproof your business. Danielle Putnam with The New Flat Rate 55:43 Sam: Welcome to this weeks close it now Sam Wakefield here I am so excited with another special guest. I hope you're enjoying the new format, a weekly interview. We were bringing in industry experts who are here to drop some Nuggets on you guys and ladies and to you know help everyone up level their game. You know our industry has been such a if you ever watch the Anchorman, it's like old old wooden ship that is super slow. And that has been our industry forever. If you listened very much at all, you'll hear me say over and over that anything that's been done exactly the same way for over 50 years is ripe for revolution. So it is time to up level our game. Let's stop being weird and start selling. As we always say on this podcast, so I'd love to take a second and introduce someone who has been in the industry basically her whole life, and it's hardly say it's a her and but she's so she's third generation a track. Also she is. With the company now that is on the forefront of leading the way into change, helping us up level with just partnerships that they have with. So much about the way that we do things and helping everyone become so much smoother in their process and their systems. And yes, welcome to podcast today. This is Danielle Putnam. she is president of the new flat rate. I don't know if you've ever heard of the new flat rate, but I'll tell you what I've been from the get go in when I got it street. That was one of the very first things that the very first company the service that we use right off the at the start to go from. Time and materials like everybody kind of seems to start with into flat rate pricing and we never looked back from our very first month of using it. We became dramatically more profitable and the margins went up just an insane amount and would never turn back. We never went back to anything else except for. From that moment on we Flat rated everything and the whole world change for us, and so she's going to talk a little bit about that as in. She's also one of the big things that you hear me on this podcast here. Talk about a lot is the value of women in our industry. She's on the Advisory Board of women in HVAC. So yeah, love to welcome you to the podcast today. Danielle, thank you for being there. Danielle: Awesome hey thanks Sam, I appreciate the introduction. It's great to be here. S: Yeah, awesome. Well give us a quick highlight. I know I kind of just hit super high level bullet points, more in depth history of who you are Danielle and what makes you tick. You know what what's gotten, you where you are. President new flowery but you know, kind of the oranges of that. Why what got started there? D: Well, when I was young I thought someday in life I'm going to be successful when I have a flip phone and you know, of course. Long time ago I didn't have a cell phone at all. But in the future I was going to have a flip phone. What I figured by then. I remember that there was a bag phone in my dad's car. He was a contractor, you know. So he had this bag phone. Anytime I got to borrow his car I got to use it. I felt so cool. 'cause you know everybody else was still using pagers but someday I was going to have a flip phone because I wanted to be an entrepreneur. Wanted to be a business person and that was a picture of success for me. It wasn't in dollars. It was when I can wear high heels in business suits and have a flip phone. I'm going to be successful so that, you know. But what I love about growing up in the trades. I feel I was...
Danielle Putnam sat down with contractor, consultant, author, and business coach, Rob Matheny on TNFR Podcast to discuss the million-dollar question: How can you build freedom in your business? In other words, how can you build a business that makes enough money while still allowing you to take time off, to feel free, and to enjoy your job and family more? Show Notes: Introducing Rob Matheny [1:42] Finding good people [5:40] Working with family members [10:07] Automating processes [15:31] Learning to be organized [20:05] Being a good communicator [24:48] Links and Resources: Be a Service Ninja by Rob Matheny Two Second Lean by Paul Akins The Founder's Mentality by Chris Zook and James Allen Never Split the Difference by Chris Voss Email danielle@menupricing.com to receive TNFR's Process Writing Kit
What the heck is menu pricing? That's what we are asking Danielle Putnam. Find out what it is and why you need it.
HVAC Contractors are in the perfect position to improve their client's quality of life by helping them achieve optimal Indoor Air Quality. But how do you price IAQ assessments and solutions? And what aspects of Indoor Air Quality should you sub out? Listen in as Danielle Putnam, John Ellis, and Rodney Koop discuss the answers. Show Notes: Defining indoor air quality with Rodney Koop and John Ellis. [2:00] The role of HVAC contractors in maintaining indoor air quality. [3:17] Why pricing is so important when it comes to indoor air quality. [4:33] Offering improved quality of life by finding indoor air quality solutions. [8:52] A three-tiered discovery process: investigate, analyze, and quote. [12:10] Deciding what to sub out and what to do in-house. [17:08] Links and Resources: The New Flat Rate Danielle Putnam - President of The New Flat Rate John Ellis - Indoor Air Quality Trainer and Expert Rodney Koop - Founder of The New Flat Rate and IAQ Expert IAQ Beta Test Program
In this episode of The New Flat Rate podcast, Danielle Putnam speaks with Susan Frew, Certified Profit First Coach, contractor, and author of The Pufferfish Effect, about Profit First and her failures and successes in the contracting world. SHOW NOTES ● Cash is King! ● Be Profit First ● Cut back your operating expenses RESOURCES AND PEOPLE MENTIONED Profit First The Pufferfish Effect Susan Roberts Frew info: http://susanrobertsfrew.com/ www.MenuPricing.com Email: info@menupricing.com Phone: 706.259.8892
Danielle Putnam is the president of The New Flat Rate, the first menu pricing system for home service contractors, and an Advisory Board Member of Women in HVACR, an organization that provides professional avenues for women growing their careers in the industry. An opinion columnist at CEOWORLD magazine, Danielle has experience in business development and management, operations, and related fields. In this episode, we talked about business development, marketing operations, pricing...
Danielle Putnam is the president of The New Flat Rate, the first menu pricing system for home service contractors, and an Advisory Board Member of Women in HVACR, an organization that provides professional avenues for women growing their careers in the industry. An opinion columnist at CEOWORLD magazine, Danielle has experience in business development and management, operations, and related fields. In this episode, we talked about business development, marketing operations, pricing...
We don't want chaotic turnovers; we want smooth transitions when it comes to an exit. Most business owners dream of it but don't see the need to plan today, which is not the wisest thing to do. Whether an exit for you means selling your business or staying as the owner but having someone manage it for you, a graceful exit is possible. In today's podcast episode, the third and final of the Exit Strategy vs. Wishful Hoping series, Danielle Putnam and I discuss how to go about a graceful exit. We also discuss the importance of identifying your time's highest use and why it is crucial to delegate some of it. We also tackle the importance of technology and a lot more. Take time to listen to this episode today! Discussion Points: 0:00 Offer and Introduction 1:52 Recap of the previous episodes 3:16 How to gracefully exit 7:34 Identifying the highest use of your time 9:46 Work with the end in mind 10:00 Having the right people on your team 12:23 Being honest 13:40 Offloading tasks to other people 14:23 Technology is crucial 15:18 Exit from other stuff to focus on what's valuable 15:28 Delegate and free up your time About the Guest: Danielle Putnam is the president of The New Flat Rate, a company that she and her father founded in 2011. She is also the immediate past President of Women in HVACR, an organisation that encourages more women to enter the trades. Resources: Tradie Web Guys ‘automation' - (https://www.tradiewebguys.com.au/automation/) Tradie Web Guys Elevation Program - (https://www.tradiewebguys.com.au/elevation/) Tradie Web Guys' Apply (qualification) page (https://www.tradiewebguys.com.au/apply/) Visit The New Flat Rate's website (https://thenewflatrate.com/) Contact Danielle through email (danielle@thenewflatrate.com) Listen to the previous podcast episodes in this series. TSS 283 (https://www.thesiteshed.com/blog/danielle-putnam/) TSS 284 (https://www.thesiteshed.com/blog/danielle-putnam-2/) Books mentioned in this episode: Good to Great: Why Some Companies Make the Leap and Others Don't (https://www.amazon.com/Good-Great-Some-Companies-Others/dp/0066620996) Connect with me on LinkedIn. For more podcast episodes, you may also visit my website. You can listen from your mobile device right now.
Are you making your business valuable and saleable enough? Buyers look into the value of your business before they even consider buying it. And if you want a successful exit from your business, it's time to put in the work needed to build value. Aim to understand the factors involved in creating a more valuable business that buyers will want to buy. In today's podcast episode, I talk once again with my guest Danielle Putnam. This episode is the second of a three-part series called Exit Strategy vs. Wishful Hoping. Danielle discusses the things buyers look into during the acquisition of your business. She also shares the areas that a business owner should look in to create more business value. She encourages business owners to make constant room for improvements in their business today. Tune in to this episode! Discussion Points: 0:00 Elevation Program 1:09 Episode overview 4:04 Making your company as valuable as it can be today 4:47 Monthly recurring revenue 5:35 Service agreements 7:07 Profit margin 8:53 The importance of tracking 10:05 What buyers look into during acquisition 12:11 Being honest and realistic about what your profit is 14:18 Increase the value of your business numerically 17:30 What value building should be like daily 19:01 There is room for improvement 19:45 Adding value to your existing customers 22:29 Make a distinction between what's valuable or not 23:18 Danielle shares important takeaways About the Guest: Danielle Putnam is the president of The New Flat Rate, a company that she and her father founded in 2011. She is also the immediate past President of Women in HVACR, an organisation that encourages more women to enter the trades. Resources: Tradie Web Guys ‘automation' - (https://www.tradiewebguys.com.au/automation/) Tradie Web Guys Elevation Program - (https://www.tradiewebguys.com.au/elevation/) Tradie Web Guys' Apply (qualification) page (https://www.tradiewebguys.com.au/apply/) Visit The New Flat Rate's website (https://thenewflatrate.com/) Contact Danielle through email (danielle@thenewflatrate.com) Listen to the first podcast episode in this series... TSS 283 (https://www.thesiteshed.com/blog/danielle-putnam/) Connect with me on LinkedIn. For more podcast episodes, you may also visit my website. Tune in and subscribe to The Site Shed: You can listen to The Site Shed on Apple Podcasts, Spotify, and Stitcher. Thank you for tuning in! If you enjoyed this podcast and this series, please take 5 to leave us a review: Google Facebook iTunes – Apple Stitcher – Android See omnystudio.com/listener for privacy information.
Most trades business owners are not aware of the fact that they can sell their business. A reason why an exit strategy is not something they plan on doing until later. But from the moment you opened your business, you can already start planning your exit strategy, starting with identifying why you want to exit your business, so you can gear up towards making your business saleable when the time comes. In today's podcast episode, I welcome my guest Danielle Putnam. This episode is the first of a three-part series called Exit Strategy vs. Wishful Hoping. We discuss why most business owners fail to create an exit strategy from the beginning. Danielle also shares a framework to follow for an exit strategy and the importance of understanding your organisational chart. Find out more about what an exit strategy is and how you can start planning it by tuning in to this episode. Discussion Points: 0:00 Offer and Introduction 3:08 Danielle shares her story 7:27 Most business owners don't have an exit strategy from the get-go 9:48 Most business owners lack an understanding of business dynamics 13:04 The exit strategy is about freedom 15:12 Framework for an exit strategy 16:37 Things a buyer wants to know before buying a competitor 19:34 The beginning phase of an exit strategy 22:28 Evolution happens in business 23:15 The organisational chart 24:11 Recognise how many spots you as the owner is filling 25:23 What true success is 25:57 Have high-level talent in your team About the Guest: Danielle Putnam is the president of The New Flat Rate, a company that she and her father founded in 2011. She is also the immediate past President of Women in HVACR, an organisation that encourages more women to enter the trades. Resources: Tradie Web Guys ‘automation' - (https://www.tradiewebguys.com.au/automation/) Tradie Web Guys Elevation Program - (https://www.tradiewebguys.com.au/elevation/) Tradie Web Guys' Apply (qualification) page (https://www.tradiewebguys.com.au/apply/) Visit The New Flat Rate's website (https://thenewflatrate.com/) Contact Danielle through email (danielle@thenewflatrate.com) Dominic Rubino's Podcast - Cabinet Maker Profit System Podcast (https://cabinetmakerprofitsystem.com/podcast/) Books mentioned in this episode: Good to Great: Why Some Companies Make the Leap and Others Don't (https://www.amazon.com/Good-Great-Some-Companies-Others/dp/0066620996) Connect with me on LinkedIn. For more podcast episodes, you may also visit my website. Tune in and subscribe to The Site Shed: You can listen to The Site Shed on Apple Podcasts, Spotify, and Stitcher. Thank you for tuning in! If you enjoyed this podcast and this series, please take 5 to leave us a review: Google Facebook iTunes – Apple Stitcher – Android See omnystudio.com/listener for privacy information.
Every month, The New Flat Rate hosts a member day webinar for our members! We love to share them on our podcast so that our members can review them at their convenience. TOPIC: Getting Started/Back Engaged with The New Flat Rate. In this 30-minute, high level, FREE Member Day Webinar, Danielle Putnam, Jessica Cox, and Suzanne Wedeven discuss the best practices in Getting Started or Back Engaged with TNFR! Questions? Feel free to contact us any time. 706.259.8892 / info@menupricing.com / www.TheNewFlatRate.com
A big shout out to Tersh with Service Business Mastery Podcast, who hosted this interview. https://servicebusiness.libsyn.com/484-how-to-navigate-the-skilled-trades-as-a-female-w-danielle-putnam In this podcast, Tersh speaks with Danielle Putnam, President of The New Flat Rate & the past president of Women in HVACR. They talk about navigating the trades as a female and some of the things they offer ladies who are interested in joining the trades. Learn more about Tersh by visiting https://serviceemperor.com and connect with Tersh on social media @tershblissett Plus we did a bonus deep dive into business processes, and Danielle has a special gift for you! Reach out to her via email and request your copy of her 7 Page Hiring Package! Her email is Danielle@menupricing.com Connect with her team by visiting https://thenewflatrate.com/
Service Business Mastery - Business Tips and Strategies for the Service Industry
On today's show, Tersh has the honor of speaking with Danielle Putnum of The New Flat Rate & the past president of Women in HVAC/R. We talk about navigating the trades as a female and some of the things they offer ladies who are interested in joining the trades. Plus we did a bonus deep dive into business processes, and Danielle has a special gift for you! Reach out to her via email and request your copy of her 7 Page Hiring Package! Her email is Danielle@menupricing.com Connect with her team by visiting https://thenewflatrate.com/ Learn more about Tersh by visiting https://serviceemperor.com and connect with Tersh on social media @tershblissett
Service Business Mastery - Business Tips and Strategies for the Service Industry
On today's show, Tersh has the honor of speaking with Danielle Putnum of The New Flat Rate & the past president of Women in HVAC/R. We talk about navigating the trades as a female and some of the things they offer ladies who are interested in joining the trades. Plus we did a bonus deep dive into business processes, and Danielle has a special gift for you! Reach out to her via email and request your copy of her 7 Page Hiring Package! Her email is Danielle@menupricing.com Connect with her team by visiting https://thenewflatrate.com/ Learn more about Tersh by visiting https://serviceemperor.com and connect with Tersh on social media @tershblissett
Danielle brings it in this episode, we discuss how to move out of working in your business to working on your business and implementing processes to make it thrive. To receive a free process writing guide from Danielle email her at danielle@menupricing.com Danfoss Cooling United Live OnDemand https://w.tame.events/e/145364898. Visit hvacknowitall.com for HVAC articles and tips. Supco TradeFox ideas@supcotradefox.com
161. The New Flat Rate | Rodney Koop is the Founder of The New Flat Rate and Danielle Putnam is the President. Rodney has been in the industry for 40+ years and a business owner for over 3 decades. Danielle has experience in everything from business development and management to operations and technology. Therefore, she handles the day to day operations, marketing, advertising and quality control for The New Flat Rate.This Episode is Sponsored By:Capterra is the leading, free online resource to help you find the best software solution for your business. With over 850,000 reviews of products from real users, discover everything you need to make an informed decision! To help support the show, go visit them at: millionaire-interviews.com/capterraFreshbooks invoicing and accounting software is designed specifically for small business owners. Freshbooks grows alongside your business, so you’ll always have the tools you need when you need them without ever having to learn the ins and outs of accounting. Try it FREE for thirty days, no catch and no credit card required, just go to: millionaire-interviews.com/freshbooksOn Episode 104, Eric Gilbert Williams talks about his journey from rock-bottom to building and selling a multi-million dollar business. Now, Eric is taking his business experience and coaching entrepreneurs like you, so you can increase your bottom line. For a limited time, you can book a complimentary one-on-one session with Eric to find solutions for your business, no strings attached, simply visit: millionaire-interviews.com/egw-coaching Want to Support the Show? Well we'd love for you to join our Patreon Group! What's in it for you? Well you'll instantly get a scheduled call from Austin, where he'll help you with your current or future business... Sign-Up Now at millionaire-interviews.com/patreon.
In this episode of the Profit Tool Belt podcast, Dominic Rubino speaks with Danielle Putnam, lifelong entrepreneur and president of The New Flat Rate, about making the right purchases (and avoiding the wrong ones), strategic thinking, controlling and tracking your time, revenue responsibility per hour, and more.
Another great interview from the AHR Expo, this time with Danielle Putnam, former President, and Colleen Keyworth, board member of Women in HVACR. If you haven't joined this organization yet because you thought it was a man-hating girls club, listen in and find out the truth; these women are awesome! (womeninhvacr.org)
Rodney Koop is the Founder of The New Flat Rate and Danielle Putnam is the President. Rodney has been in the industry for 40+ years and a business owner for over 3 decades. Danielle has experience in everything from business development and management to operations and technology. Therefore, she handles the day to day operations, marketing, advertising and quality control for The New Flat Rate. This Episode is Sponsored By: Capterra is the leading, free online resource to help you find the best software solution for your business. With over 850,000 reviews of products from real users, discover everything you need to make an informed decision! To help support the show, go visit them at: millionaire-interviews.com/capterra Freshbooks invoicing and accounting software is designed specifically for small business owners. Freshbooks grows alongside your business, so you’ll always have the tools you need when you need them without ever having to learn the ins and outs of accounting. Try it FREE for thirty days, no catch and no credit card required, just go to: millionaire-interviews.com/freshbooks On Episode 104, Eric Gilbert Williams talks about his journey from rock-bottom to building and selling a multi-million dollar business. Now, Eric is taking his business experience and coaching entrepreneurs like you, so you can increase your bottom line. For a limited time, you can book a complimentary one-on-one session with Eric to find solutions for your business, no strings attached, simply visit: millionaire-interviews.com/egw-coaching Want to Support the Show? Well we'd love for you to join our Patreon Group! What's in it for you? Well you'll instantly get a scheduled call from Austin, where he'll help you with your current or future business... Sign-Up Now at millionaire-interviews.com/patreon.
Danielle Putnam, president of the New Flat Rate, talks about the importance of price menus, processes for any task and simple ways to make your customers say “wow!”
For your business to grow and be successful you gotta make some systems and follow them. Learn how to do that in our new episode!
In this episode of the Executive Innovation Show, host Carrie Chitsey Wells talks with Danielle Putnam. Danielle Putnam is the president of The New Flat Rate, a company which makes software for home services companies that can increase sales through menu-style pricing. She also is the 2019 President of Women in HVACR, which provides professional avenues for women to connect with other women growing their careers in the HVACR industry.Listen to topics discussed on this podcast such as: How contractors can increase revenue with menu type pricing by The New Flat Rate. How have the Millennial Non-Toolbox generation changed home services? The rising demands in home services for digital and instant quotes. Learn how video chat technology can prioritize and reduce the costs to acquire new jobs for home service companies. Learn how contractors can be more relationship based vs. transactional to increase repeat customers. Hear Danielle’s take on being a women executive in a male dominated industry. To learn more about how video chat innovation in home services. To learn more about The New Flat Rate software for home services.Support the show (http://www.helpinghumans.care)
Ruth talks to Danielle Putnam, president of Women in HVACR. See more of Ruth King at: www.ProfitabilityRevolution.com Twitter - @RuthKing
The New Flat Rate Today on the show we talk to father-daughter team, Rodney Koop and Danielle Putnam, of The New Flat Rate. We cover everything from their early days in business and the importance of letting go so you can grow to the different ways family members remember the same story. Plus, you'll hear all about menu pricing systems for contractors and how they can eliminate your reliance on technicians to sell/upsell. You won't want to miss this one. This episode is brought to you by Closing Commander, the app that helps you close more business with practically no effort. Get 1 month free with our special BCP discount! Rodney Koop & Danielle Putnam | The New Flat Rate What do you think about today’s discussion? Let us know over in the BCP Nation Facebook Group. We’d love to hear what you think of the show. Head to our show page in the iTunes podcast app and let us know! If you need online marketing services built for contractors and home services businesses, we'd love to talk. Head over to sparkmarketer.com to learn more. Blue Collar Proud: Ten Principles for Building a Kickass Business You Love Download the FREE BCP Show app if you haven’t already so you don’t miss a thing.
www.TheNewFlatRate.com 706.259.8892 info@menupricing.com
www.TheNewFlatRate.com 706.259.8892 info@menupricing.com
With experience in everything from business development and management to operations and technology, Danielle Putnam handles the day to day operations, marketing, advertising and quality control for The New Flat Rate. Danielle loves to help companies grow by turning ideas into action plans. She also enjoys snowboarding and soaking up sunshine. Follow The New Flat […] The post Danielle Putnam with The New Flat Rate appeared first on Business RadioX ®.
Women in HVACR board member Danielle Putnam interviews Rodney Koop, Founder of The New Flat Rate. As a Contractor, Rodney describes the busyness women face in our industry and how to focus and find loyal customers. Keeping the main things the main thing.
Women in HVACR board member Danielle Putnam interviews Rodney Koop, Founder of The New Flat Rate. As a Contractor, Rodney describes the busyness women face in our industry and how to focus and find loyal customers. Keeping the main things the main thing.