Conversational Commerce with Retail Dive

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Bankruptcies are a hot topic in retail, spawning a slew of hyperbolic headlines about the "retail apocalypse." On the show, the Retail Dive team breaks down why the industry is reporting record numbers of bankruptcies and what retailers need to do to successfully restructure.

Corinne Ruff


    • May 29, 2025 LATEST EPISODE
    • monthly NEW EPISODES
    • 27m AVG DURATION
    • 97 EPISODES


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    Latest episodes from Conversational Commerce with Retail Dive

    Breaking down Dick's Sporting Goods deal to acquire Foot Locker

    Play Episode Listen Later May 29, 2025 36:56


    Senior Editor Cara Salpini joins The Backroom to discuss what this deal could mean for the athletics retailers and the sector more broadly.

    Talking tariffs with Supply Chain Dive

    Play Episode Listen Later Apr 24, 2025 37:16


    Trade policy is ever-evolving, and hitting the retail industry especially hard. Philip Neuffer, senior editor at our sister publication, talks about covering the issue and where things stand today.

    Talking wholesale with Liza Amlani

    Play Episode Listen Later Mar 27, 2025 33:39


    The longtime merchant discusses the myths and rewards of a channel that is getting renewed appreciation in the industry.

    wholesale liza amlani
    Foes of a Minimum Wage Guard

    Play Episode Listen Later Feb 27, 2025 36:25


    Playwright Ken Harris talks about how his experiences in retail loss prevention informed his award-wining solo play, and gives his unique perspective on shrink and theft.

    A new retail apocalypse?

    Play Episode Listen Later Jan 29, 2025 19:48


    The team talks about a recent report that U.S. retailers are set to shutter many more stores than they plan to open in 2025, and what that really means.

    Doug Stephens looks to 2025 and beyond

    Play Episode Listen Later Dec 26, 2024 53:15


    The retail and brand expert discusses the hype around AI, how marketers can preserve human creativity and his optimism about the future.

    Amazon Haul and the state of retail: Checking in with Rick Watson

    Play Episode Listen Later Nov 26, 2024 32:55


    Join Retail Dive Senior Report Daphne Howland and Rick Watson, founder and CEO of RMW Commerce, as they unpack recent retail stories including Amazon's answer to Temu, Walmart's progress and Target's struggles.

    Retailers creepin' it real

    Play Episode Listen Later Oct 31, 2024 25:38


    Halloween will drive $11.6 billion in spending this year. Plus, it's fun!

    The state of the art of couponing

    Play Episode Listen Later Sep 26, 2024 31:40


    The team discusses a recent deep dive into a very online movement, led by deal-hunting influencers, and what it means for consumers and retailers alike.

    Under Armour's past — and future — under Kevin Plank

    Play Episode Listen Later Aug 29, 2024 34:35


    The executive earlier this year returned to the athletics brand he founded nearly 30 years ago. What does that mean for the company?

    All of a sudden, a lot is happening at department stores

    Play Episode Listen Later Jul 25, 2024 34:42


    The team discusses a barrage of news from several players in a retail space that has been written off many times.

    What's going on with Amazon Fashion?

    Play Episode Listen Later Jun 27, 2024 33:03


    The podcast welcomes Fashion Dive to discuss what the e-commerce giant's approach to apparel means for brands and consumers, and what could be different.

    Lee Peterson and the hard truth about retail stores

    Play Episode Listen Later May 30, 2024 40:20


    E-commerce keeps growing because it's easier to shop online. To survive, brick and mortar needs a good reason, too.

    What's happening at Macy's

    Play Episode Listen Later Apr 25, 2024 34:16


    Under a new CEO, the iconic department store is fielding a $6.6 billion takeover offer, closing another 150 stores and fighting to stay relevant.

    Why it's so hard for retailers to do the right thing

    Play Episode Listen Later Mar 28, 2024 30:19


    Businesses face new ethical questions and must act with more transparency in what corporate integrity expert Alison Taylor calls an increasingly turbulent world.

    The story behind our stories on shrink and theft

    Play Episode Listen Later Feb 29, 2024 23:45


    When the National Retail Federation retracted a theft claim following our coverage of its special report on crime, the news went viral. Here's what it took to get the story.

    What's in store for DTC in 2024?

    Play Episode Listen Later Jan 25, 2024 26:34


    2023 was rough for many companies. Ahead, the sector could see more bankruptcies and C-suite shakeups as brands continue to grapple with profitability.

    Doug Stephens' retail predictions for 2024

    Play Episode Listen Later Dec 28, 2023 49:12


    The retail and branding expert discusses the state of the consumer, the habits companies should leave behind in 2023 and what lies ahead in the new year.

    What's the deal with EBITDA?

    Play Episode Listen Later Nov 30, 2023 25:15


    The earnings metric is widely used despite critics. But how does its usage vary across brands, and how much leeway do companies have with it?

    How the 2023 holiday season is shaping up

    Play Episode Listen Later Oct 26, 2023 24:49


    With the first sales events of the season already come and gone, the team looks at the clues of how it will go this year.

    Marisa Meltzer and the creation of Glossier

    Play Episode Listen Later Sep 28, 2023 35:16


    A journalist's new book "Glossy" makes waves as it pulls back the curtain on Glossier founder Emily Weiss and the beauty brand that changed the industry.

    A look back on the first half of 2023 for DTC brands

    Play Episode Listen Later Aug 31, 2023 19:11


    The team talks about the latest second-quarter results from brands as the holidays quickly approach.

    Jason Del Rey and ‘Winner Sells All'

    Play Episode Listen Later Jul 27, 2023 38:40


    One of the most prolific journalists covering the retail industry leverages his deep sourcing and lively writing style for an in-depth book about Amazon versus Walmart.

    Target's silent Pride Month

    Play Episode Listen Later Jun 29, 2023 28:08


    The team talks about the realities of the backlash, including who is fomenting it and how other retailers' Pride campaigns stack up.

    How the consumer is doing so far this year

    Play Episode Listen Later May 25, 2023 22:55


    Discretionary goods are a low priority amid an uncertain economy and a desire to spend on experiences, but retailers are holding their own. What about the rest of 2023?

    Why is Walmart selling off so many DTC brands?

    Play Episode Listen Later Apr 27, 2023 19:18


    The retailer bought, and sold off, several digital natives including Bonobos and Eloquii. The team discusses what this signals about the company's game plan.

    The Backroom: Unearthing financial details about J.C. Penney

    Play Episode Listen Later Mar 30, 2023 19:26


    The team talks about the treasure trove of information on the department store's financial health, found thanks to a tip from one of its new owners.

    What the ‘MetaBirkin' NFT verdict means for art and commerce

    Play Episode Listen Later Feb 23, 2023 24:30


    The team chats about how Hermès' legal win impacts retail at large, and why Mason Rothschild plans to appeal.

    What's Going On With DTC This Year?

    Play Episode Listen Later Jan 26, 2023 20:48


    The team introduces new co-host Dani James and talks about emerging changes in the DTC space and the ongoing importance of brick and mortar.

    Ushering in the new year with Doug Stephens

    Play Episode Listen Later Dec 29, 2022 51:03


    What retailers should know about the realities of the metaverse and more futuristic observations from the retail prophet.

    What holiday looks like from here

    Play Episode Listen Later Nov 24, 2022 26:53


    The team sits down to discuss what recent events suggest about this year's unpredictable shopping season.

    Retail bankruptcies are poised for a comeback

    Play Episode Listen Later Oct 27, 2022 25:36


    What can we learn about the industry as a whole by looking at its weakest players?

    The Idiosyncrasies Of This Year's Holiday Consumer

    Play Episode Listen Later Sep 29, 2022 15:49


    Retailers are taking on a new challenge likely to define the 2022 season: inflation.

    The remains of Sears

    Play Episode Listen Later Aug 25, 2022 30:35


    Backroom co-host Ben Unglesbee discusses his recent trip to one of the few remaining Sears stores in the country.

    Planet Retail

    Play Episode Listen Later Jul 28, 2022 27:05


    Retailers know they have an important role in addressing climate change. But navigating sustainability is riddled with challenges.

    Bankrupt Enjoy Technology Set Out To Disrupt Retail. But It Got Disrupted Instead.

    Play Episode Listen Later Jun 30, 2022 26:25


    Led by former J.C. Penney CEO Ron Johnson, the “commerce-at-home” company has suffered from constrained supply and high costs. Note: This conversation was recorded prior to Enjoy Technology's June 30 bankruptcy filing.

    What Walmart And Target Told Us About Retail In 2022

    Play Episode Listen Later May 26, 2022 19:17


    Rising food and gas prices are causing consumers to pull back on discretionary spending. That hurt retailers in the first quarter.

    What's Going On With Amazon?

    Play Episode Listen Later Apr 28, 2022 22:02


    The e-commerce giant is grappling with many challenges, including union efforts and its Prime delivery promises.

    The World According To AlixPartners' Joel Bines

    Play Episode Listen Later Mar 31, 2022 39:14


    The consultant has spent decades working in and for the retail industry. We sat down with him this past February to get his take on where the industry is headed.

    Kohl's versus Wall Street

    Play Episode Listen Later Feb 24, 2022 21:01


    Activist investors have pressured the retailer to divest assets and potentially even sell itself. Retail Dive reporters discuss the implications of such moves.

    The Surprising Importance Of The Retail Middleman, With BMO Capital Markets' Simeon Siegel

    Play Episode Listen Later Jan 27, 2022 28:19


    The last two decades of retail disruption was supposed to mean the death of wholesale. But recent research shows that brands should think twice about that.

    Our traditional interview with the retail prophet, Doug Stephens

    Play Episode Listen Later Dec 30, 2021 52:59


    While the pandemic isn't over, 2021 seemed to show that physical locations remain important to retail. But each store must have something to offer, Doug Stephens tells Retail Dive's Daphne Howland.

    Another Disruptive Holiday Season

    Play Episode Listen Later Nov 25, 2021 23:15


    Vaccines have changed the shopping landscape this year, as have supply chain bottlenecks. Retail Dive reporters look at how the season is playing out.

    Why is the idea of splitting off e-commerce so popular all of a sudden?

    Play Episode Listen Later Oct 28, 2021 28:01


    Senior Reporters Daphne Howland and Ben Unglesbee discuss why Wall Street likes it, why others don't and how Sears' decline serves as a cautionary tale.

    What do changes at Stitch Fix say about e-commerce?

    Play Episode Listen Later Sep 30, 2021 22:35


    Senior Reporters Ben Unglesbee and Daphne Howland talk about turmoil at the apparel e-retailer, DTC companies and online sales in general.

    Delta's looming impact on retail

    Play Episode Listen Later Aug 26, 2021 17:49


    On this episode, Retail Dive's Daphne Howland and Ben Unglesbee discuss the implications of the new variant on the industry.

    When Reebok was on top of the world

    Play Episode Listen Later Jul 29, 2021 34:13


    Retail Dive's senior editor discusses the past and alternate histories of the brand that once topped even Nike.

    Reebok was meant to be a 'Nike killer.' How the brand lost its No. 1 spot

    Play Episode Listen Later Jul 26, 2021 46:39


    In the '80s, Reebok was the top sports brand for a time. Now it's dwarfed by Nike and Adidas. We take a look at the history of the brand, through the lens of the people who were there.

    In e-commerce, it's growth versus profits

    Play Episode Listen Later Jun 24, 2021 26:35


    In 2020, digital operations probably saved a lot of retailers when consumers were unable or unwilling to visit stores. But how sustainable is online retail in the long run?

    A former Blockbuster insider chronicles its many blunders

    Play Episode Listen Later May 27, 2021 46:15


    If you think Blockbuster is merely a story about technology, take a second look. Former franchisee Alan Payne discusses its long-deteriorating operations.

    Just how competitive are retail markets?

    Play Episode Listen Later Apr 29, 2021 33:08


    A talk with author and antitrust expert Sally Hubbard about what shifts in competition policy and enforcement could mean for the retail industry writ large.

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