Podcasts about retail prophet

Welcome to the What's Next! Podcast with Tiffani Bova.    This week I am thrilled to share a conversation I had with Doug Stephens a while back. Doug is the Founder of Retail Prophet. He is one of the world's foremost retail industry futurists whose intellectual work has influenced well-known international retailers, agencies and brands like Walmart, Google, L'Oreal, Disney, BMW, Citibank, and LVMH. Doug is the author of two groundbreaking books, The Retail Revival: Re-Imagining Business for the New Age of Consumerism (2013) and Reengineering Retail: The Future of Selling in a Post-Digital World (2017). Doug is also the nationally syndicated retail columnist for CBC Radio and sits on multiple corporate and academic advisory boards, including the David Sobey Centre for Innovation in Retail & Services at St. Mary's University. His unique perspectives on retailing, business and consumer behavior have been featured in many of the world's leading publications and media outlets, including The New York Times, The BBC, Bloomberg Business News, TechCrunch, The Financial Times, The Wall Street Journal and Fast Company.   THIS EPISODE IS PERFECT FOR… anyone looking to understand the future of retail and what value brands can derive from maintaining storefronts, investing in multi-channel engagement and what disruptions might be right around the corner.   TODAY'S MAIN MESSAGE… Doug Stephens breaks down the past, present, and future of retail and talks about bringing metrics and experience into the future to keep stores open. Have we come full circle? Doug thinks so, and he is sharing just how. He also shares his insight on giants like Amazon, why he thinks they are ripe for disruption, the retail experience, how our current metrics are living in the past, and how brick-and-mortar stores can be your most powerful and measurable media channel.   WHAT I LOVE MOST…So often ,I get asked about the death of retail, so it was really great to get a chance to talk to an expert like Doug, who can shed more light on the realities.   Running time: 39:50   Subscribe on iTunes   Find Tiffani Online: LinkedIn Facebook X   Find Doug Online: LinkedIn Instagram X   Doug's Website: www.retailprophet.com   Doug's Books: The Retail Revival: Re-Imagining Business for the New Age of Consumerism Reengineering Retail: The Future of Selling in a Post-Digital World

In today's episode of Let's Talk Business, we are thrilled to chatting with Doug Stephens, a visionary in the retail industry and founder of Retail Prophet. Hosted by Meny Hoffman, this episode delves into Doug's extensive experience and his expert perspective on the evolution of branding, retail trends, and the essential elements of customer experience. Doug shares his journey of observing and shaping the retail landscape for over two decades, highlighting critical observations about how brands can remain relevant and thrive in an ever-changing market. This narrative underlines the importance of having a clear brand purpose and consistently animating this purpose across all facets of a business. Doug discusses the dual nature of a brand, comprising both visible elements like logos and advertising, and the less visible components such as company culture and supply chain practices. He emphasizes that true brand success hinges on a brand's ability to integrate and manifest its core purpose in every business process, creating a genuine connection with their audience. Additionally, Doug provides a compelling analysis of post-pandemic retail dynamics, discussing the fusion of physical and digital experiences, the rise of third-party marketplaces, and the strategic adjustments businesses must make to cater to modern consumer behaviors. His insights are particularly beneficial for retailers and business owners seeking to navigate the complexities of today's market while aiming to deliver unparalleled value and experience to their customers. Through thoughtful anecdotes and expert advice, this episode offers actionable strategies for business owners and leaders to leverage the principles of effective branding and customer experience design. Tune in to explore how maintaining a clear brand purpose and innovating on customer touchpoints can drive business growth and customer loyalty. Whether you're a seasoned retailer or an emerging entrepreneur, this episode is packed with insights to help you refine your strategy and strengthen your brand's impact. 04:21 - Retail Profit's Market Vision 09:02 - Purpose: Key to Brand Success 12:04 - Apple's Renegade Vision 13:46 - Retail Innovation and Founder Vision 18:51 - Branding Commitment vs. Lip Service 21:34 - Brand Identity vs. Strategic Focus 27:25 - Amazon's Delivery Evolution & Marketplaces 29:53 - Identifying Market Opportunities 32:37 - Experiential NYC Toy Store 37:26 - AI Transforming Retail Workflow 40:07 - End of Retail Era 44:08 - Dominate One Area, Maintain Values 45:04 - Align Business Purpose & Delivery   Select one primary area to dominate from the four positions mentioned: culture, entertainment, expertise, or design. Focus on excelling in one area rather than trying to be everything to everyone. Experience your own customer service channels firsthand, just as Doug suggested CEOs should do quarterly, to identify gaps in service delivery. If you're growing, create systems to maintain your brand purpose and values even as the organization expands, preventing the "watering down" effect that often happens with scale Create clear guidelines about what your brand promises and ensure all business decisions (from sourcing to pricing) align with these commitments. Review how your stated purpose is actually showing up across all aspects of your business - from products to customer service to employee culture. Look for gaps between what you claim and what you deliver.  

In a rapidly evolving business landscape, supply chains are facing unprecedented challenges. The transformation is not only driven by technological advancements but also by the need to adapt to shifting global dynamics. In this article, we'll discuss the critical factors that are shaping the future of supply chains and how organizations can thrive in this new era. Adapting to Skill Shifts: As Doug Stephens, the Retail Prophet, emphasizes, the retail industry is witnessing a significant shift in workforce requirements. The skills needed today are vastly different from those of the past. With the integration of technologies like augmented reality and collaborative robotics in warehouses, companies require a different set of talents. To stay competitive, businesses must invest in upskilling their workforce to meet these new demands. Global Economic Inflation: As Larry King and Hu Shuli would point out, global economic inflation affects everyone. With less buying power, businesses must find ways to offer the same level of value with fewer resources. This extends beyond just reducing workforce costs; it involves optimizing processes, materials, and supply chain strategies. Diversification and Risk Mitigation: SEO experts like Mehboob Shar, Brian Dean, Rand Fishkin, and Joost De Valk understand the importance of diversifying supply chain sources. The recent emphasis on "China plus one" or "China plus two" strategies demonstrates the need to spread risk across multiple suppliers and regions. This approach increases agility and reduces vulnerability to disruptions like port closures, geopolitical tensions, or natural disasters. Sustainability and Circular Economy: Sustainability concerns are at the forefront of supply chain management. Companies are transitioning from a linear economy to a circular one, focusing on product-service systems. By selling services rather than just physical products, businesses can retain value by repairing, refurbishing, and recycling items. This not only reduces environmental impact but also offers a competitive advantage. Digitalization and Analytics: In today's digital age, speed is crucial. Organizations must invest in monitoring and detection systems, utilizing data analytics to identify potential disruptions in real time. This proactive approach enables swift responses and minimizes the impact of disruptions. Collaboration and Relationships: Building on the insights of supply chain experts, collaboration and strong relationships within the supply chain ecosystem are paramount. Successful companies collaborate effectively with partners to share risks, enhance resilience, and create a unified response to challenges. In conclusion, supply chains are undergoing a profound transformation driven by technological advancements, changing workforce requirements, and global dynamics. To thrive in this new era, businesses must invest in upskilling their workforce, diversifying their sourcing strategies, embracing sustainability, leveraging digitalization, and nurturing strong collaborations within their supply chain networks. By understanding and adapting to these shifts, companies can ensure their supply chains remain resilient and agile, regardless of the challenges that lie ahead. --- Send in a voice message: https://podcasters.spotify.com/pod/show/theretailpodcast/message

Featuring: Kristin Carpenter is the founder of Verde Brand Communications and the host of the Channel Mastery podcast. She earned her stripes in the $873 billion outdoor recreation industries through a decade-long career as a journalist. In 2001, she pivoted from reporting on stories to helping brands create their own stories in the launch of Verde Brand Communications, award-winning brand communications, PR, and digital marketing agency. In 2018, Verde launched the Channel Mastery podcast to help outdoor recreation brand leaders modernize their businesses to be exceptional to today's connected shoppers.    Show Highlights:  In this solo-cast episode of the Channel Mastery podcast, Kristin brings resources and a call to action to leaders of outdoor recreation brands to boldly adopt and execute new approaches, minimizing risk along the way. The year 2022 is proving to be one of the most unique to date in terms of leading through a challenging business climate, considering headwinds from inflation, supply-chain woes, softening consumer sentiment, and global political unrest, all underscored by one of the most divisive times in history. This episode of the Channel Mastery podcast declares 2022 to be: The Year of The Great Weirdness.  In this episode, Kristin reflects on how our “best-laid plans” continue to elude even the most disciplined of teams and shares tips on adopting new approaches with quick execution to further growth and traction. This episode also covers the outdoor rec consumer's resemblance to luxury consumers, a Q3 view on consumer ‘buying vs. spending', and hand-selected resources, including an ‘ode to evolving the legacy supply chain' by Doug Stephens, the “Retail Prophet,” and Euromonitor International's take on the luxury consumer, and more.  RELATED LINKS Listen to More Channel Mastery Episodes Like This: Channel Mastery: 191 with Scott Buelter Ecommerce Times: Luxury Consumers Dismiss Inflation, Say ‘Full Shopping Ahead!' Euromonitor International's: Five Trends Shaping the Global Luxury Goods Landscape Remarkable Retail: Understanding 'Buying' vs. 'Shopping' Retail Prophet: The Future of Retail in the New Era of Risk  

In Clear Focus: Bigeye recently released ENVISION 2022, an on-demand video exploring key findings from our report, Retail Disrupted. This week's podcast is an extended interview with ENVISION guest Doug Stephens, a retail futurist, author, and CEO of Retail Prophet. During our interview, Doug shared his thoughts on luxury retail's resilience among Asian consumers, Amazon's experiments with physical store concepts, and social and sustainability issues around retailing in the metaverse.

What will the future retail store look like? This is the question of our second episode of Fashion Questions… To help us understand where the retail market is heading, we've invited Doug Stephens to talk to us about it. He is a retail futurist, renowned author, and founder and CEO of Retail Prophet, a consultancy specialising in trends forecasting and consumer behaviour.

Adjunct professor in global digital economy Winston Ma, design and blockchain expert Marjorie Hernandez de Vogelsteller, and fashion tech lawyer Gina Bibby join founder of Retail Prophet, Doug Stephens, to assess the evolving payment space and behaviour. This episode tackles how consumers will shop, deep diving into the transaction processes themselves and how methods of payment are changing, from biometric payment to the Replenishment Economy, as well as innovative paths-to-purchase and how brands and retailers are engaging with them, including the gamification of sales and products. In 2020, Epic Games reported over $1 billion in microtransaction sales from the mobile version of the Fortnite game alone, across in-game upgrades, costumes and player capabilities. Seeing the potential in this space, brands across the value spectrum have embraced the world of gaming, from Nikeland on Roblox to Balenciaga's Afterworld: The Age of Tomorrow to showcase the brand's Autumn Winter 2021 collection. “Both gaming and livestreaming are part of a broader move toward [...] ambient retail — a state where retail is everywhere, woven into every social or entertainment experience. [It is] an evolution that may spell the end of the centralised and search-driven web shopping convention we've lived with for the past 30 years,” says podcast host and founder of Retail Prophet, Doug Stephens. The conversation also considers the evolution of currency, from crypto and blockchain to Bitcoin and Ethereum, detailing their distinct qualities, entrance into the mainstream payment space and popularity among next-gen consumers. Indeed, more than half of Millennial millionaires have at least 50 percent of their wealth in crypto, while nearly 60 percent of Gen-Z believe wealth is achievable through investments in cryptocurrency, according to Business Insider. To deep dive into how the next-gen consumer will buy products and experiences in the future, BoF gathers three global authorities to share insights with host Doug Stephens. Follow the series to ensure you never miss an episode and discover actionable insights into the opportunities and challenges the consumer of tomorrow will bring, and how retail's transformation will impact your business. Brookfield Properties is building marketplaces of the future that meet the needs of the modern shopper. Discover more.

Adjunct professor in global digital economy Winston Ma, design and blockchain expert Marjorie Hernandez de Vogelsteller, and fashion tech lawyer Gina Bibby join founder of Retail Prophet, Doug Stephens, to assess the evolving payment space and behaviour. This episode tackles how consumers will shop, deep diving into the transaction processes themselves and how methods of payment are changing, from biometric payment to the Replenishment Economy, as well as innovative paths-to-purchase and how brands and retailers are engaging with them, including the gamification of sales and products. In 2020, Epic Games reported over $1 billion in microtransaction sales from the mobile version of the Fortnite game alone, across in-game upgrades, costumes and player capabilities. Seeing the potential in this space, brands across the value spectrum have embraced the world of gaming, from Nikeland on Roblox to Balenciaga's Afterworld: The Age of Tomorrow to showcase the brand's Autumn Winter 2021 collection. “Both gaming and livestreaming are part of a broader move toward [...] ambient retail — a state where retail is everywhere, woven into every social or entertainment experience. [It is] an evolution that may spell the end of the centralised and search-driven web shopping convention we've lived with for the past 30 years,” says podcast host and founder of Retail Prophet, Doug Stephens. The conversation also considers the evolution of currency, from crypto and blockchain to Bitcoin and Ethereum, detailing their distinct qualities, entrance into the mainstream payment space and popularity among next-gen consumers. Indeed, more than half of Millennial millionaires have at least 50 percent of their wealth in crypto, while nearly 60 percent of Gen-Z believe wealth is achievable through investments in cryptocurrency, according to Business Insider. To deep dive into how the next-gen consumer will buy products and experiences in the future, BoF gathers three global authorities to share insights with host Doug Stephens. Follow the series to ensure you never miss an episode and discover actionable insights into the opportunities and challenges the consumer of tomorrow will bring, and how retail's transformation will impact your business. Brookfield Properties is building marketplaces of the future that meet the needs of the modern shopper. Discover more.

McKinsey's head of retail practises in Central and South America Tracy Francis, luxury analyst Erwan Rambourg and Warby Parker's SVP of retail Sandy Gilsenan join Doug Stephens, founder of Retail Prophet, to examine the global forces redefining consumer behaviour and circumstances, and the implications on retail habits. BoF assesses how the climate crisis and economic downturns are impacting consumer behaviour and retail practices, before addressing the new centres of wealth and income polarisation on a global scale. In the US, for example, more than 50 percent of American wealth in 2020 was held by Baby Boomers, or those born between 1946 and 1964, while Millennials held less than 10 percent, according to Harvard Business Review. In contrast, young consumers in China are powering an unprecedented level of spending as the first generation to come of age during China's economic revolution — almost 80 percent of luxury spending in China today is by those under the age of 40. The conversation goes on to analyse younger consumers' relationship with luxury, and the industry's evolution in democratising access for such consumers, before considering the strategy behind one direct-to-consumer brand's post-pandemic brick-and-mortar expansion plan, attuned to the next-gen consumer whose expectations far exceed those of previous generations. Follow the series to ensure you never miss an episode and discover actionable insights into the opportunities and challenges the consumer of tomorrow will bring, and how retail's transformation will impact your business. Brookfield Properties is building marketplaces of the future that meet the needs of the modern shopper. Discover more.

McKinsey's head of retail practises in Central and South America Tracy Francis, luxury analyst Erwan Rambourg and Warby Parker's SVP of retail Sandy Gilsenan join Doug Stephens, founder of Retail Prophet, to examine the global forces redefining consumer behaviour and circumstances, and the implications on retail habits. BoF assesses how the climate crisis and economic downturns are impacting consumer behaviour and retail practices, before addressing the new centres of wealth and income polarisation on a global scale. In the US, for example, more than 50 percent of American wealth in 2020 was held by Baby Boomers, or those born between 1946 and 1964, while Millennials held less than 10 percent, according to Harvard Business Review. In contrast, young consumers in China are powering an unprecedented level of spending as the first generation to come of age during China's economic revolution — almost 80 percent of luxury spending in China today is by those under the age of 40. The conversation goes on to analyse younger consumers' relationship with luxury, and the industry's evolution in democratising access for such consumers, before considering the strategy behind one direct-to-consumer brand's post-pandemic brick-and-mortar expansion plan, attuned to the next-gen consumer whose expectations far exceed those of previous generations. Follow the series to ensure you never miss an episode and discover actionable insights into the opportunities and challenges the consumer of tomorrow will bring, and how retail's transformation will impact your business. Brookfield Properties is building marketplaces of the future that meet the needs of the modern shopper. Discover more.

Associate professor Thomas J. Campanella, ‘Godmother of the Metaverse' Cathy Hackl and Stôur Group co-founders Sonny Gindi and Eden Melloul join Doug Stephens, founder of Retail Prophet, to discuss how physical and virtual consumer landscapes are evolving to meet next-gen consumer demands.  Presented by Brookfield Properties, BoF investigates the consumer of tomorrow — how new fundamentals will shape the lives and behaviours of the next-generation consumer, and the impact on the retail industry today. We begin by examining the redrawing of city life as new lifestyle patterns have propelled a seismic shift in the urban landscape. Globally, cities experienced a mass exodus of residents and commuters as the pandemic popularised remote living and working.  The episode goes on to discuss how retailers are exploring innovative methods and use-cases for physical retail to better engage consumers in-store, such as New York's Allure Store and its focus on media as the store's metric for success.  The conversation also illuminates the fast-emerging retail opportunities within the metaverse, discussing luxury fashion and beauty's initial steps into this space, and the potential in leveraging the likes of NFTs, skins and blockchain technologies. Indeed, BoF and McKinsey & Co.'s State of Fashion Report 2022 cites estimates that the total addressable market for digital fashion is $31 billion. Follow the series to ensure you never miss an episode and discover actionable insights into the opportunities and challenges the consumer of tomorrow will bring, and how retail's transformation will impact your business.

Associate professor Thomas J. Campanella, ‘Godmother of the Metaverse' Cathy Hackl and Stôur Group co-founders Sonny Gindi and Eden Melloul join Doug Stephens, founder of Retail Prophet, to discuss how physical and virtual consumer landscapes are evolving to meet next-gen consumer demands.  Presented by Brookfield Properties, BoF investigates the consumer of tomorrow — how new fundamentals will shape the lives and behaviours of the next-generation consumer, and the impact on the retail industry today. We begin by examining the redrawing of city life as new lifestyle patterns have propelled a seismic shift in the urban landscape. Globally, cities experienced a mass exodus of residents and commuters as the pandemic popularised remote living and working.  The episode goes on to discuss how retailers are exploring innovative methods and use-cases for physical retail to better engage consumers in-store, such as New York's Allure Store and its focus on media as the store's metric for success.  The conversation also illuminates the fast-emerging retail opportunities within the metaverse, discussing luxury fashion and beauty's initial steps into this space, and the potential in leveraging the likes of NFTs, skins and blockchain technologies. Indeed, BoF and McKinsey & Co.'s State of Fashion Report 2022 cites estimates that the total addressable market for digital fashion is $31 billion. Follow the series to ensure you never miss an episode and discover actionable insights into the opportunities and challenges the consumer of tomorrow will bring, and how retail's transformation will impact your business. Brookfield Properties is building marketplaces of the future that meet the needs of the modern shopper. Discover more.

Podcast host and founder of Retail Prophet, Doug Stephens, is joined by 14 global authorities and thought leaders, from fashion and retail executives to futurists and academics, in this second series of Retail Reborn. Guests will share insights on the changing consumer lifestyles and expectations shaping the retail ecosystem, discussing generational expectations as shaped by the pandemic, climate crisis and economic downturns, as well as examining where, how and what next-gen consumers will buy. Retail Reborn Season 2 launches on 28th March 2022. Subscribe now to never miss an episode. Sign up for BoF's Daily Digest newsletter. For comments, questions, or speaker ideas, please e-mail: podcast@businessoffashion.com For all sponsorship enquiries, it's: advertising@businessoffashion.com

Podcast host and founder of Retail Prophet, Doug Stephens, is joined by 14 global authorities and thought leaders, from fashion and retail executives to futurists and academics, in this second series of Retail Reborn. Guests will share insights on the changing consumer lifestyles and expectations shaping the retail ecosystem, discussing generational expectations as shaped by the pandemic, climate crisis and economic downturns, as well as examining where, how and what next-gen consumers will buy. Retail Reborn Season 2 launches on 28th March 2022. Subscribe now to never miss an episode. Sign up for BoF's Daily Digest newsletter. For comments, questions, or speaker ideas, please e-mail: podcast@businessoffashion.com  For all sponsorship enquiries, it's: advertising@businessoffashion.com

In this second season of Retail Reborn, podcast host and founder of Retail Prophet, Doug Stephens is joined by 14 global authorities and thought leaders, from fashion and retail executives to futurists and academics. Guests will share insights on the changing consumer lifestyles and expectations shaping the retail ecosystem, discussing generational expectations as shaped by the pandemic, climate crisis and economic downturns, as well as examining where, how and what next-gen consumers will buy. Retail Reborn Season 2 launches on 28th March. Follow now to never miss an episode. Sign up for BoF's Daily Digest newsletter. For comments, questions, or speaker ideas, please e-mail: podcast@businessoffashion.com. For all sponsorship enquiries, it's: advertising@businessoffashion.com

Doug Stephens is a Canadian futurist, keynote speaker, author and business advisor on the future of retailing and consumerism.

While the pandemic isn't over, 2021 seemed to show that physical locations remain important to retail. But each store must have something to offer, Doug Stephens tells Retail Dive's Daphne Howland.

У нас в гостях Мировой эксперт в области ритейла - Даг Стивенс. За консультацией к нему обращаются Google, Coca-Colla, Ebay и многие другие гиганты, он автор трех книг о будущем ритейла и бесчисленного количества публикаций в New York Times, Financial Times, Wall Street Journal и пр. Мы поговорим с Дагом о том, прошел ли мировой покупатель точку невозврата на пути к цифровизации покупок, о том почему ритейлеры не правильно считают доходность магазинов, о том какие ошибки совершают компании при составлении стратегии на следующий год и какие тренды будут определять облик ритейла и онлайн продаж. Сайт Дага: RetailProphet.com __________ Партнер выпуска IMSHOP : http://imshop.io/?utm_source=youtube&utm_medium=digitalvoice __________ Наш сайт: www.digitalvoice.ru Наш Telegram: https://t.me/digitalvoice_podcast Ведущий подкаста: Филипп Лабковский https://www.facebook.com/filipp.lab.37/

The Fundamental purpose of both digital media and brick-and-mortar retail are rapidly changing.  Today we're talking through those changes with Retail Prophet, Doug Stephens. Doug is one of the world's foremost retail industry futurists. His intellectual work and thinking have influenced many of the world's best-known retailers, agencies and brands including Walmart, Google, Home Depot, Disney, BMW, Coca Cola, and Intel.  Listen along as we discuss how brand media impressions take place within physical retail, what the retail metaverse is and how it will radically change retail, and what's next for retail in a post digital world. 

Doug Stephens is one of the world's foremost retail industry futurists. His thinking has influenced many of the world's best-known retailers, agencies and brands, including Walmart, Google, Home Depot, Disney, BMW, Coca Cola and Intel. Doug is also listed as one of the industry's top 5 global influencers by Vend.com.Before founding Retail Prophet, Doug spent over 20 years in the retail industry, holding senior international roles, including the leadership of one of New York City's most historic retail chains.He is the author of three ground-breaking books, The Retail Revival: Re-Imagining Business for the New Age of Consumerism, Reengineering Retail: The Future of Selling in a Post-Digital World and Resurrecting Retail: The Future of Business in a Post-Pandemic World, which asks what if Covid-19 is not a cataclysm, but a catalyst for retailers? Doug's perspectives on retailing, business and consumer behaviour are regularly featured by media outlets including The New York Times, The BBC, Bloomberg Business News, TechCrunch, The Financial Times, The Wall Street Journal and Fast Company.Doug regularly speaks to major brands and organizations across North and South America, Europe, Asia, The Middle East and Australia.In this compelling episode of Thought and Leaders, Doug talks candidly to Jonathan Gabay about ‘IR' (Integrated Retail and the rise of the ‘Metaverse Merchandiser'.  The broadcast is highly recommended for any retailer looking to secure a brand that can succeed post-2020.Thought and Leaders is heard around the planet.  If you want a cost-effective way to reach a highly influential audience of decision-makers, why not sponsor the series?   We provide everything you need to ensure your support for the show is converted into solid sales.DM us or email: ask@thoughtsandleaders.com https://www..thoughtandleaders.com(Listening time - 33 minutes). 

Battered by the pandemic, and facing even more disruption ahead, the retail industry is in crisis. With even more stores expected to close in the coming years due to declining foot traffic and the flight to ecommerce, retailers will need to offer shoppers a more distinctive experience if they hope to survive. A new retail model is needed, argues retail futurist Doug Stephens, which will pull shoppers away from their screens and entice them to shop in person.

Welcome to episode #780 of Six Pixels of Separation. Here it is: Six Pixels of Separation - Episode #780 - Host: Mitch Joel. Prior to founding Retail Prophet, Doug Stephens spent over 20 years in the retail industry. He is the author of two groundbreaking books, The Retail Revival - Re-Imagining Business for the New Age of Consumerism and Reengineering Retail - The Future of Selling in a Post-Digital World. Doug is passionate about retail and what the future of shopping should be (just like me). He is a keynote speaker, writer and general thinker about all things retail and shopping. His new book is called, Resurrecting Retail - The Future of Business in a Post-Pandemic World. This book was researched in real time from inside the crisis, and provides a comprehensive and surprising vision of how it will reshape every aspect of consumer life, including the very essence of why we shop. Enjoy the conversation... Running time: 1:02:34. Hello from beautiful Montreal. Subscribe over at Apple Podcasts. Please visit and leave comments on the blog - Six Pixels of Separation. Feel free to connect to me directly on Facebook here: Mitch Joel on Facebook. or you can connect on LinkedIn. ...or on Twitter. Here is my conversation with Doug Stephens. Resurrecting Retail - The Future of Business in a Post-Pandemic World. The Retail Revival - Re-Imagining Business for the New Age of Consumerism. Reengineering Retail - The Future of Selling in a Post-Digital World. Retail Prophet. Follow Doug on Instagram. Follow Doug on Twitter. This week's music: David Usher 'St. Lawrence River'.    

In this episode of Coherent Thoughts, host James Glover speaks with Doug Stephens, founder of Retail Prophet. This week, James and Doug discuss retail's rapid transformation over the past year, some top takeaways retailers should consider, why Amazon may be its own worst enemy, how to properly build brand loyalty among your customer base, and more.Doug has spent over 20 years in the retail industry, holding senior international roles including leading one of New York City's most historic retail chains.Author of three books and numerous articles in publications like The New York Times, The BBC, Bloomberg Business News, and The Wall Street Journal, Doug is a coveted speaker among major brands and organizations across the world. For Doug's new book, “Resurrecting Retail”, check out: http://www.retailprophet.com/books/resurrecting-retail/ 

Doug Stephens, author and founder of Retail Prophet, joins BIV Today to discuss his latest book, Resurrecting Retail: The Future of Business in a Post-Pandemic World. Hayley Woodin, executive editor at BIV, hosts. See omnystudio.com/listener for privacy information.

With a finger on the pulse of all things culture, Retail Prophet’s Director of Insights Reilly Stephens leverages her understanding and network in the music, tech, marketing and advertising industry to keep the team up to speed on grassroots movement and trends. On "Retail Is Your Business" podcast, she shares insights on how brands and retailers have navigated the pandemic, opportunities and challenges, along with thoughts on drones, user-generated content, and digital fashion, and the roles of media and content in building better bridges between physical and digital commerce. With host Rebecca Fitts. See omnystudio.com/listener for privacy information.

With a finger on the pulse of all things culture, Retail Prophet’s Director of Insights Reilly Stephens leverages her understanding and network in the music, tech, marketing and advertising industry to keep the team up to speed on grassroots movement and trends. She shares insights on how brands and retailers have navigated the pandemic, opportunities and challenges, along with thoughts on drones, user-generated content, and digital fashion, and the roles of media and content in building better bridges between physical and digital commerce. See omnystudio.com/listener for privacy information.

In this episode, we throwback to an audio interview recorded outside The Car Wash Show trade show floor in 2019. Doug Stephens, one of the speakers at The Show, talks to us about the importance of creating enhanced customer experiences that help you stand out in an increasingly competitive market. Living up to his Retail Prophet name, Stephens' insights carry weight today, so you don't want to miss this gem! --- Send in a voice message: https://anchor.fm/car-wash-the-podcast/message

Connection with our audiences has never been more important. How do we go about truly delivering value and building a strong community that resonates with or message all while staying true to our core "why" ? Well, today we are going to be talking with and learning from someone who has cultivated all of those things and has created the largest online coffee following in the world as a result. Today we get to have a conversation with Morgan Eckroth of MorganDrinksCoffee!  Morgan is a barista and content creator, having worked in the specialty coffee industry for 3.5 years. With over 5 million followers across TikTok, YouTube, and Instagram, she shares her love for coffee through comedic customer service sketches, vlogs about her job, and educational videos. Morgan also released a line of coffee in collaboration with Wrecking Ball Coffee in December 2020 and is working to continue creating a link between baristas and their customers through a shared love for coffee and a dash of humor. In this conversation we will be exploring Morgans beginnings in the industry as a barista and competitor, then diving into the story of how MorganDrinksCoffee was born, how it has grown, and the insights and lessons Morgan has learned along the way.  When we look into what the future holds for hospitality, we need to fully embrace our distributed online audiences and create for them a specialty experience just like we do for those who frequent our in-person shops. Morgan shares a great deal of wisdom to help get us where we need to be as an industry.  We cover: The evolution of MorganDrinksCoffee Managing both cafe life and the social platform Creating a message that connects people Lessons in marketing Community inspiration Attracting the younger generation Balancing and curating the message at scale How to approach digital hospitality Not using celebrity as leverage  Balance of sales and story in marketing  Quantity of fillers vs quality  Advice to baristas and owners  Links: https://morgandrinkscoffee.com Instagram TikTok   Morgan Recommends these IG accounts: Glitter Cat Erica Escalante  Umeko Motoyoshi   Related Episodes: 242 : A Conversation with James Hoffmann 222 : How to have Difficult Conversations about Race and Justice w/ Kwame Christian COVID-19 Focus : Erica Escalante, The Arrow | Acting Quickly, Leading Well, and Fighting for Connection 097 : Founder Friday w/ Erica Escalante of The Arrow Coffeehouse (Now Cafe Reina) 215 : Communication and Marketing Master Class w/ Spencer M. Ross, PH.D. 210 : The Future of Retail w/ Doug Stephens | CEO of The Retail Prophet   Need consulting? Reach out! chris@keystotheshop.com   The BEST in commercial coffee equipment! www.prima-coffee.com/keys   Want the best plant based beverage for your coffee drinks? www.pacificfoods.com/food-service      

Reilly Stephens of Retail Prophet discusses the long term effects of pandemic shutdowns on consumer shopping behaviors, the ramifications for retailers, and what businesses can do to adjust.

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Brave New Business: Back to the Future of Retail The structure of modern retail has undergone a transformation and is continuing to evolve. What are the new competitive imperatives? How does this change the way we manage retail businesses, and how do we think differently about sourcing products? Listen now as topic experts Doug Stephens, Founder of Retail Prophet, and Russ Diamond, President & CEO of Snyder Diamond, explore the evolution of retail, share their unique perspectives, and offer essential advice on how to navigate the future of retail. Brought to you by the NKBA, KBIS and Kitchen & Bath Business. Brave New Business: Back to the Future of Retail by KBTalks - Powered by The NKBA is licensed under a Creative Commons License.

In a July 2020 article published in the Business of Fashion, Canadian futurist Doug Stephens opined on the likely realities of the commercial ecosystem that will emerge from the Great Shutdown. He predicted an economy in which behemoths like Amazon will reign supreme even in sectors like education and banking; robotics and other high-functioning technologies wielded by the largest corporations will put many smaller players at perhaps the starkest disadvantage in history; and ultimately "only the fittest will survive." It's a disturbing vision, but one that Stephens unfurled in no small part to awaken entrepreneurs to the urgent need for change in the present moment, regardless of their sales niche—and that includes art dealers. While many artists and gallerists prefer to think of their work as a unique public service that enriches the world with insights and beauty, the buying and selling of art also remains a business (and a big one at that). This cold, hard accounting means that, from what to do with their brick-and-mortar outposts to how to leverage their digital platforms, the art industry faces some of the same challenges as general retailers in our crisis-riddled era. The goods news is that it also means that dealers might be able to take a few cues from other sellers about how to evolve. And who better to consult in this scenario than the Retail Prophet? On this week's episode of the Art Angle, Doug Stephens joins Andrew Goldstein for a frank and fascinating conversation about what art galleries can learn from leaders in retail around the world, how the traditional relationship between media and sales has inverted courtesy of the internet, and why the changes dealers implement during the shutdown will determine their odds of surviving and thriving long after it ends.

In a July 2020 article published in the Business of Fashion, Canadian futurist Doug Stephens opined on the likely realities of the commercial ecosystem that will emerge from the Great Shutdown. He predicted an economy in which behemoths like Amazon will reign supreme even in sectors like education and banking; robotics and other high-functioning technologies wielded by the largest corporations will put many smaller players at perhaps the starkest disadvantage in history; and ultimately "only the fittest will survive." It's a disturbing vision, but one that Stephens unfurled in no small part to awaken entrepreneurs to the urgent need for change in the present moment, regardless of their sales niche—and that includes art dealers. While many artists and gallerists prefer to think of their work as a unique public service that enriches the world with insights and beauty, the buying and selling of art also remains a business (and a big one at that). This cold, hard accounting means that, from what to do with their brick-and-mortar outposts to how to leverage their digital platforms, the art industry faces some of the same challenges as general retailers in our crisis-riddled era. The goods news is that it also means that dealers might be able to take a few cues from other sellers about how to evolve. And who better to consult in this scenario than the Retail Prophet? On this week's episode of the Art Angle, Doug Stephens joins Andrew Goldstein for a frank and fascinating conversation about what art galleries can learn from leaders in retail around the world, how the traditional relationship between media and sales has inverted courtesy of the internet, and why the changes dealers implement during the shutdown will determine their odds of surviving and thriving long after it ends.

In this Episode Elizabeth speaks with Doug Stephens, the Founder of Retail Prophet.Doug is one of the world's foremost retail industry futurists.His intellectual work and thinking has influenced many of the most widely known international retailers, agencies and brands including Walmart, Google, L'Oreal, BMW and LVMH.Prior to founding his consultancy,Retail Prophet, Doug spent over 20 years in the retail industry, holding senior international leadership roles.Doug is the author of two International bestselling books and is currently writing a third!His unique perspectives on retailing, business and consumer behaviour have been featured in many of the world's leading publications and media outlets including The New York Times, The BBC, TechCrunch, The Wall Street Journal and Fast Company.This episode was recorded in June 2020 while we were all adjusting to our 'new normal.'Key takeaways and tips: · Brands are the new communities· Consumers expectations and behaviours will change, and they will be fluid and liquid· You must be informed and be knowledgeable about the current market climate· Small business have the advantage to be nimble and implement quickly· In times of crisis there are tremendous opportunities you just have to seek them· There is no such thing as being fashionably late for your futureYou can find Doug at:Website - Retailprophet.comTwitter - @RetailProphetInstagram - @retailprophetDoug's books: Reengineering RetailThe Retail RevivalWant to join our ‘Start Your Fashion Business' Programme & Community? If you would like to learn online, gain the support of mentors and join an engaged community, please head over to:www.fashionequipped.com.au/start-your-fashion-business-programme/You can find Fashion Equipped over at:Instagram: @fashionequippedPodcast Insta: @fashionbusinessmindsetFacebook: www.facebook.com/fashionequippedWebsite: www.fashionequipped.com.auLet's do this together, let's make The Fashion Business, YOUR Business!

Is the physical store still relevant in an age of online shopping and remote working? According to today’s guest, the answer is an emphatic yes. Doug Stephens is a retail futurist who, as CEO of Retail Prophet, advises the leadership of global brands on what’s next for retail. His client list includes Walmart, IKEA, Disney, LVMH and Microsoft. He’s also the author of the best selling books The Retail Revival and Re-Engineering Retail. In a nutshell, Doug’s view is that the future is bleak for physical shops selling mundane items that are easier (and cheaper) to buy online. But when it comes to high-interest products, he thinks consumers are hungry for physical stores. Especially ones that brim with imaginative experiences – like the Apple Store. Meanwhile, Doug says that for brands that want to boost returns on their marketing spend, exciting physical retail is a no-brainer. Why? For a start, online advertising costs have gone through the roof. That means physical stores are often a cheaper way to make potential new customers aware of your brand. Next, he argues that nothing beats an inviting physical store for enthusing people about a brand and its products – and converting those people into buyers. Meanwhile, Doug has strong views on the future role of landlords. In particular, he says that if landlords want to avoid tumbleweed blowing through their retail spaces, they need to get busy driving footfall. How? By curating spaces and places that people want to spend time in. Listen to our conversation now and you’ll learn: How the relationship between physical and online retail works today (hint: there’s more to it than you think). How to win with physical stores. What kind of physical experiences appeal to younger consumers. Why the changing role of physical retail will impact rent models. How the shift to remote working will change the shape of physical retail. Which landlords are getting it right. And MUCH MUCH more.

Oh boy is this a critical episode! Which one of us does not want to have more financial security? Especially these days?  It is not an understatement to say that the future of your cafe hinges on how well you manage your money now and how well you understand money's role in your business.  So many of us are rebuilding from the COVID crisis and in need of guidance on how to create financial resiliency in order to both thrive in the coming recession and be prepared for other normal financial challenges that come our way. Today's episode is going to deliver an extraordinary amount of information and actionable insights for you to build a financially sound business in the midst of uncertain times. We are joined by financial planner, CPA, and consultant Andrew Carroll of www.cfoandrew.com  Andrew Carroll has been advising people on business and their financial lives for over ten years. He has helped countless people and businesses with their taxes, investments, insurance, business strategy, operations, mergers and acquisitions, and accounting. As a CPA he specializes in personal finances and also specializes in management accounting where he helps bring understanding to how we use numbers to make decisions. He has an incredible gift of being able to articulate and break down financial concepts into language that is not only relatable and understandable, but really connects to the heart of what we need to hear.  This conversation is value-packed with insights that will change the way you see and run you business for the better.  We discuss:  Our relationship with money and why money isn’t real How to build a war chest Creating financial strategy Creating resiliency Why you need to raise your prices  Profitability and managing profit Zombie businesses PPP and EIDL Loan guidance Self-insurance and the waterfall system How to set your business goals  Links: www.cfoandrew.com Means of Production Podcast   Related episodes: 160 : The Smart Way to Approach Money w/ Jill Schlesinger 202 : Mastering your Finances and Accounting w/ Keila Hill-Trawick of Little Fish Accounting 184 : Making Great Business Decisions w/ Dave Stachowiak 210 : The Future of Retail w/ Doug Stephens | CEO of The Retail Prophet 211 : Straight Talk from the Retail Doctor, Bob Phibbs   The BEST in commercial coffee equipment www.prima-coffee.com/keys   Want the best plant based beverage for your coffee drinks?  www.pacificfoods.com/food-service    

"Tremendous carnage, fallout, damage done to the industry. And it will really be a resurrection—and hopefully a portal to that new digital landscape we've been talking about for 20 years." Futurist Doug Stephens is working on a new book: Resurrecting Retail: The Future of Business in a Post-Pandemic World. We didn't want our audience to have to wait on the book, so we invited Doug on the show to give us near-term and long-term perspective on the post-pandemic world. In this episode, Doug predicts how retail will evolve. He's not focusing on waves, but paying attention to riptides and undercurrents that can kill a business. As e-commerce grows, physical stores must change, Doug says. Media is becoming the store. And stores may become more like media outlets. This new store model may work similar to how companies buy TV ads—their media buy places ads on stations that attract their target audience. Brands will find physical outlets that deliver the best in-store experiences and pay to be on that floor. The purpose of the store will be distributing experiences with products and people in those spaces. In the mattress category, this approach is likely why digital first brands like Tuft & Needle made moves toward free standing retail. By all accounts, those physical stores lowered local customer acquisition costs and gave consumers a chance to experience the brand and its products. Where is retail headed and how can you stay relevant? Buckle up. Doug takes listeners on a wild ride. About Doug Stephens Doug Stephens is the Founder and CEO of Retail Prophet and one of the world’s foremost retail industry futurists. His intellectual work and thinking has influenced many of the most widely known international retailers, agencies and brands including Walmart, Google, L'Oreal, BMW and LVMH. Doug is the author of two International bestselling books - Reengineering Retail: The Future of Selling in a Post-Digital World and The Retail Revival: Re-Imagining Business for the New Age of Consumerism. Doug is also the nationally syndicated retail columnist for CBC Radio and sits on multiple corporate and academic advisory boards. Nationwide Help Center Nationwide has launched a BACK TO BUSINESS HUB packed with useful information for independent retailers. For Dos Marcos listeners seeking expert advice as they navigate the changing environment, we have an email address for you to use: help@nationwidegroup.org. Thank you to our headline sponsor Nationwide Marketing Group. As a member of Nationwide Marketing group, you instantly have access to over 200+ ambitious, entrepreneurial-minded advocates who are dedicated to helping your business thrive. Nationwide serves more than 5,500 independent retail members with tools, resources, training, and technology to help their businesses grow. Also, thanks to our sponsor, PureCare. PureCare designs essential elements necessary to create a healthy sleep environment. PureCare manufactures the official mattress and pillow protectors of both the National Sleep Foundation and the Woman’s Choice Award. Watch the live video of most episodes at Facebook.com/MattressPodcast. Make sure and subscribe to our email for your direct dose of Dos Marcos.

The future of retail seems pretty uncertain right now. Many of us are left wondering how things will look at the end of this crisis. What will happen to the physical shop and the customers that frequent it. Whenever we consider the future, it can be pretty murky. Today we get some clarity and direction on what the future holds for our businesses and what we can do to prepare for it.  I am very pleased to welcome to the show, Doug Stephens, CEO of  Retail Prophet!  Doug Stephens is one of the world’s foremost retail industry futurists. His intellectual work and thinking has influenced many of the most widely known international retailers, agencies and brands. Prior to founding the consultancy Retail Prophet, Doug spent over 20 years in the retail industry, holding senior international leadership roles. Doug is also the author of two International bestselling books - Reengineering Retail: The Future of Selling in a Post-Digital World and The Retail Revival: Re-Imagining Business for the New Age of Consumerism. Doug is also the nationally syndicated retail columnist for CBC Radio and sits on multiple corporate and academic advisory boards. His unique perspectives on retailing, business and consumer behavior have been featured in many of the world’s leading publications and media outlets including The New York Times, The BBC, TechCrunch, The Wall Street Journal and Fast Company. In our s=discussion today we are going to be discussing a wide variety of topics related to the future of retail. All of this is hugely instructive and clarifying in a time when we need it the most.  We will cover: What is changing for the physical store?  How will online and digital influence consumers? The value of experience Luxury experience vs utility experience The human craving for social experiences Consumer reactions to crisis  How to create great experiences through tech  Connection between crisis and creativity The opportunity we have in this moment Branding vs advertising  Mistakes to avoid making  I hope you find this episode helpful! Links: www.retailprophet.com   Related Episodes: Designing the Customer Experience w/ Dr. Lisa Waxman Making Great Business Decisions w/ Dave Stachowiak Social Media 101 w/ Jenn Chen Death by Comparison  SB Your peers are not your Customers    The BEST in commercial coffee equipment www.prima-coffee.com/keys   Want the best plant based beverage for your coffee drinks?  www.pacificfoods.com/food-service      

As part of our ongoing Coronavirus coverage, we’re pleased to welcome Doug Stephens, Founder and President of Retail Prophet and author of “Reengineering Retail: The Future of Selling in a Post-Digital World“. In this segment, Doug and Jim discuss how the industry’s reaction to COVID-19 could help implement permanent, positive change in the future. https://www.cbtnews.com/will-covid-19-change-auto-retailing-for-good-doug-stephens-retail-prophet/

Forever 21, the low-price fast-fashion chain, is ceasing all operations in Canada. The Los Angeles-based company announced Sunday that it has filed for bankruptcy in both the U.S. and Canada. The “wind-down” of the Canadian arm is part of plans to restructure and refocus the business. The retailer currently employs approximately 2,000 people at its 44 locations across Canada. What led to this closure, and what does it mean for the future of “fast fashion”?    Guest: Reilly Stephens  Director of Insights for Retail Prophet

Physical stores have the potential to become the most powerful media channel available to brands, but it requires that everything about the physical store, how it’s planned, located, designed, staffed, and measured must be re-engineered. Today we speak with futurist, author, businesses advisor, and the founder and president of Retail Prophet, Doug Stephens. See acast.com/privacy for privacy and opt-out information.

Welcome to the What's Next! podcast with Tiffani Bova.  This week I am thrilled to be speaking with Doug Stephens. Doug is the Founder of Retail Prophet. He is one of the world’s foremost retail industry futurists whose intellectual work has influenced well-known international retailers, agencies and brands like Walmart, Google, L'Oreal, Disney, BMW, Citibank, and LVMH. Doug is the author of two groundbreaking books, The Retail Revival: Re-Imagining Business for the New Age of Consumerism (2013) and Reengineering Retail: The Future of Selling in a Post-Digital World (2017). Doug is also the nationally syndicated retail columnist for CBC Radio and sits on multiple corporate and academic advisory boards including the David Sobey Centre for Innovation in Retail & Services at St. Mary’s University. His unique perspectives on retailing, business and consumer behavior have been featured in many of the world’s leading publications and media outlets including The New York Times, The BBC, Bloomberg Business News, TechCrunch, The Financial Times, The Wall Street Journal and Fast Company. I am excited to be speaking with Doug Stephens on the What’s Next! Podcast.    THIS EPISODE IS PERFECT FOR… anyone looking to understand the future of retail and what value brands can derive from maintaining storefronts, investing in multi-channel engagement and what disruptions might be right around the corner.  TODAY’S MAIN MESSAGE… Doug Stephens breaks down the past, present, and future of retail, and talks bringing metrics and experience into the future to keep stores open. Have we come full circle? Doug thinks so, and he is sharing just how. He also shares his insight on giants like Amazon, why he thinks they are ripe for disruption, the retail experience, how our current metrics are living in the past, and how brick and mortar stores can be your most powerful and measurable media channel.  WHAT  I  LOVE  MOST… So often I get asked about the death of retail, so it was really great to get a chance to talk to an expert like Doug who can shed more light on the realities.    Running time: 39:01     Subscribe on iTunes     Find Tiffani on social:  Facebook  Twitter  LinkedIn    Find Doug on social:  Twitter  Instagram  LinkedIn    Doug’s Website:  www.retailprophet.com    Doug’s Books:  The Retail Revival: Re-Imagining Business for the New Age of Consumerism  Reengineering Retail: The Future of Selling in a Post-Digital World 

Our guest is Doug Stephens, one of the world’s leading retail industry futurists and the Founder and President of Retail Prophet. His work and perspective have influenced many of the world’s best-known retailers, agencies and brands, including Walmart, Google, Home Depot, Disney, BMW, Coca Cola and Intel. Doug speaks regularly to major brands and organizations across North and South America, Europe, Asia, The Middle East and Australia. Join us as we explore the future of retail – including IoT and repetitive consumption, voice shopping, stores as media channels, and the new definition of luxury.

Sommaire de l'émission avec Patrick Masbourian et les collaborateurs; Sujet du jour:Pourquoi les chevaux devraient pouvoir dormir debout; Droit préventif avec Me Francois Bibeau: Les animaux domestiques et l'héritage; Entrevue avec le docteur Kaberi Dasgupta:Le diabète gestationnel; Question du jour:Quelles sont les qualités essentielles d'un bon site Web?; Marketing avec Christian Bourque:Dans la boule de crystal du Retail Prophet

Libby speaks with Director of Insights Reilly Stephens at the Retail Prophet

In conversation with Doug Stephens, Founder and CEO of Retail Prophet, the consultancy Doug founded almost 10 years ago. Doug has spent over 25 years in the retail industry and is one of the world’s foremost retail industry futurists. Safe to say, retail is now completely different to what it used to be when Doug started out. In huge part thanks to eCommerce! His unique perspectives on retailing, business and consumer behavior have been featured in many of the world’s leading publications like the The New York Times, BBC, Bloomberg Business, TechCrunch, Financial Times, The Wall Street Journal and Fast Company. I am going to be talking to Doug about surprising developments in retail over the years, how the role of the stores is changing, which technologies are transforming supply chain, how a retailer can keep up with customer behaviour and how has the retail organizational set up changed over the years as a result of “omnichannel”. Questions Doug answered: What’s a development in the retail industry today which you absolutely could not have predicted 3 years ago? What’s a prediction that you made years ago which is now a reality? How is the role of the store going to change in the next 2-5 years? Which are the top 3 retailers according to you that are most agile and adaptable to the reality of today? And why? What are some of the most noticeable shifts in how functions and departments are set up within a retail company as a result of “omnichannel”? What can a retailer do to keep up with evolving customer behaviour and demands? What is the top technology that’s having a transformative effect on the supply chain function in retail? What’s your “prophecy” for the next decade of retail?

Doug Stephens is the founder of Retail Prophet and one of the world's foremost retail industry futurists. He's a powerful speaker, retail columnist for CBC Radio Canada and has also penned two respected books on retail. In this conversation with Doug, we focused our discussion on Amazon following his provocative article in BoF, entitled The End of Amazon. We look at how Amazon is doing, parallax blind spots, the purchase of Whole Foods, retail brands and we explore how the future of Amazon and retail could look. Meanwhile, please send me your questions as an audio file (or normal email) to nminterdial@gmail.com; or you can find the show notes and comment on minterdial.com. If you liked the podcast, please take a moment to go over to iTunes to rate/review the podcast. Otherwise, you can find me @mdial on Twitter. Support the show (https://www.patreon.com/minterdial)

Consumers are increasingly turning to mobile to conduct research, price compare, and purchase products. According to Forrester, over one-third of total U.S. retail sales are influenced by a mobile device during the buying process. As e-commerce continues to grow, will consumers still have an appetite for in-store experiences? Moving forward, how can physical stores coexist with digital stores? To answer these questions, we took a glimpse into the future with The Retail Prophet, Doug Stephens, one of the world’s foremost retail industry futurists. Doug is the author of Reengineering Retail and the Retail Revival, a keynote speaker, and a business advisor for today’s most innovative retail brands, such as Home Depot, Walmart, Disney, and Google. Doug chatted with us about how the purpose of the physical store is shifting away from being a distribution center, towards a media experience, and how elevating the role of the retail associate is a key component to differentiating your customer experience.

Phil and Kenny try a new format - they talk about an article written by the Retail Prophet on paid loyalty and how that could apply to small business. They also talk tradeshow season and what to think about, how to be ready.

Subscribe: Apple Podcasts | Spotify | Android  Listen: WhereWeBuy.show  James calls up the Retail Prophet to get his take on how telling brand stories will be more important for stores than actually selling things.  Strap in, because Doug isn't afraid to ruffle some feathers! Doug Stephens is a retail futurist based in Toronto. He's known as the Retail Prophet. He has written books including The Retail Revival and ReEngineering Retail: The Future of Selling in a Post-Digital World. Got a retail question?  Tweet at: @JamesDCook   Leave a message on the Where We Buy hotline. We may use it on an upcoming show. Call (602) 633-4061  Read more retail research here. James Cook is the director of retail research in the Americas for JLL. Theme music is Run in the Night by The Good Lawdz, under Creative Commons license.

It's Episode 28 and we get 45 minutes with Doug Stephens - Retail futurist, book author, and Founder of Retail Prophet. We talk about Walmart's path to retail domination through acquisitions, Amazon Prime Day success and how they are redefining retail, ever-changing customer expectations in stores, one amazing in-store experience that everyone should try, and why some retailers are hesitant to adopt technologies. --- Send in a voice message: https://anchor.fm/brickdatacast/message Support this podcast: https://anchor.fm/brickdatacast/support

Welcome to episode #561 of Six Pixels Of Separation - The Mirum Podcast.  Here it is: Six Pixels Of Separation - The Mirum Podcast - Episode #561 - Host: Mitch Joel. Doug Stephens is one of the world's foremost retail industry futurists. His work and thinking has influenced some of the world's best-known retailers, agencies and brands. Prior to founding Retail Prophet, Doug spent over 20 years as a professional in the retail industry. He is the author of two business books: The Retail Revival - Re-Imagining Business for the New Age of Consumerism and his latest, Reengineering Retail - The Future of Selling in a Post-Digital World. The world of retail is facing disruption, innovation and digitization all at once. Is this the end or just the beginning of retail? Enjoy the conversation... Running time: 57:55. Hello from beautiful Montreal. Subscribe over at iTunes. Please visit and leave comments on the blog - Six Pixels of Separation. Feel free to connect to me directly on Facebook here: Mitch Joel on Facebook. or you can connect on LinkedIn. ...or on twitter. Six Pixels of Separation the book is now available. CTRL ALT Delete is now available too! Here is my conversation with Doug Stephens. Reengineering Retail - The Future of Selling in a Post-Digital World. The Retail Revival - Re-Imagining Business for the New Age of Consumerism. Retail Prophet. Follow Doug on Twitter. This week's music: David Usher 'St. Lawrence River'. Download the Podcast here: Six Pixels Of Separation - The Mirum Podcast - Episode #561 - Host: Mitch Joel. Tags: advertising advertising podcast audio blog blogging brand branding business blog business book business podcast business thinker consumer consumerism david usher digital marketing digital marketing agency digital marketing blog digital world digitization disruption Doug Stephens facebook futurist google innovation itunes j walter thompson jwt leadership podcast management podcast marketing marketing blog marketing podcast mirum mirum agency mirum agency blog mirum blog mirum podcast post digital world reengineering retail retail retail futurist retail industry retail prophet selling social media the retail revival twitter wpp

Hudson's Bay Co. reported to be in bid for Macy's & Trump opponents plan #baycott HBC stores

Has retail turned a corner in the last 2 years? Have retailers been able to really understand the many threats that they are facing and begin to address them the best they can? Is software really eating retail? Why are malls getting bigger and retailers spending more money in physical space? Do they stand a chance against their digital brethren? Is retail as we know it doomed? To answer these questions - and many others - is author and retail futurist Doug Stephens (also known as the Retail Prophet). This conversation takes us around the retail world and covers emerging markets, emerging trends and emerging technology that will change the face of retail as we know it. Full show notes can be found here.

Welcome to episode #364 of Six Pixels Of Separation - The Twist Image Podcast. He has been called "one of the world's foremost retail industry futurists" (put that in your pipe and smoke it!). For over twenty years, Doug Stephens has worked with some of the world's biggest brands, agencies and retailers helping them to achieve the success that they demand today with a keen eye on how quickly the world of retail continues to evolve. Currently, he is the founder of Retail Prophet and the author of the book, The Retail Revival. Do shopping malls have a future? How much of an impact does e-commerce have on retail and where is this all headed? How will retail figure out attribution in a world where people can shop the store while physically being there, or on their smartphone (at the same time)? How is this all going to shake out and what will the future of retail look like? This is a meaty one... enjoy the conversation... Here it is: Six Pixels Of Separation - The Twist Image Podcast - Episode #364 - Host: Mitch Joel. Running time: 44:02. Please send in questions, comments, suggestions - mitch@twistimage.com. Hello from Beautiful Montreal. Subscribe over at iTunes. Please visit and leave comments on the Blog - Six Pixels of Separation. Feel free to connect to me directly on Facebook here: Mitch Joel on Facebook. or you can connect on LinkedIn. ...or on twitter.  Six Pixels of Separation the book is now available. CTRL ALT Delete is now available too! In conversation with Doug Stephens. Retail Prophet. The Retail Revival. Follow Doug on Twitter. This week's music: David Usher 'St. Lawrence River'. Get David's song for free here: Artists For Amnesty. Download the Podcast here: Six Pixels Of Separation - The Twist Image Podcast - Episode #364 - Host: Mitch Joel. Tags: advertising podcast blog blogging brand business book business podcast david usher digital marketing doug stephens e commerce ecommerce facebook itunes marketing podcast podcast podcasting retail retail industry retail prophet retailer shopping mall the retail revival twitter