PHCC ROCKS

Watch PHCC—National President Joel Long make his final lap as host of the PHCC Rocks podcast, preparing to pass the baton next week to incoming leadership & new president.

As you're about to see … in North Carolina, the status quo has been broken! The “older generation” that has been involved in PHCC for so long has embraced younger contractors, welcomed tons of new members and leaders, and embraced their ideas for change. The result? Unprecedented opportunities for the state association and for you at PHCCCONNECT2022, Oct. 5-7, in Charlotte!

[embedyt] https://www.youtube.com/watch?v=Zs1sYX0dYOA[/embedyt] If you're a plumbing or HVAC contractor, this quick episode of PHCC Rocks is going to get you pumped! The time for PHCCCONNECT2022, Oct. 5-7, in Charlotte, North Carolina, is almost here, and, as PHCC—National President Joel Long and his guests reveal, there is a ton to love about this extreme extravaganza …… more

There are some good reasons why PHCC chapters and member contractors have such confidence in the PHCC Educational Foundation, and, during this episode, PHCC—National President Joel Long chats with two of them!

For more than 125 years, the chapter has been leveraging chances to work with government, union and non-union contractors, educators, and corporate partners to not only improve its members' businesses but to secure the future of the entire p-h-c industry across the Badger State!

PHCC—National President Joel Long's podcast with PHCC of Louisiana: Crystal Carter, Executive Director, PHCC of Louisiana Russell Robillard, President, PHCC of Louisiana In this podcast, learn how the transformative power of positive leadership, workforce development initiatives and a Touch a Truck event fuel PHCC of Louisiana.

PHCC's National Auxiliary talks about HVAC & Plumbing Industry Scholarships, Next Generation, and the PHCC CONNECT event!

“PHCC is really a clearinghouse for best ideas, for best practices,” says Joel Long. “It's transformed my business and my relationships with people.” That's exactly the kind of value you'll gain during his conversation with two leaders from PHCC of Illinois who have deep roots in the industry and with PHCC:

It's only been 12 years since PHCC of Iowa helped get statewide licensing approved in The Hawkeye State. Hear how that has led (directly and indirectly) to a ton of other accomplishments by this winning chapter.

Ever wonder what the daily work of PHCC's legislative and regulatory team really looks like? How do their efforts directly affect your business and frankly, the entire industry. Tune in to listen to the single conversation on legislation that should prompt action by every Plumbing & HVAC contractor.

Become inspired by the stories and winning lessons shared during PHCC—National Joel Long's conversation with PHCC of Nevada. Also listen in to hear the challenge to build the next generation of phcc workers.

How businesses get turned around and set back on the right path by collaborating with other contractor business owners who share methodologies, technical acumen and leadership skill sets.

Bringing everything you've ever heard about “legislative efforts” – specifically related to decarbonization and natural gas bans – very close to home. Our two guests – representing both the west and east coasts – are contractors just like you, and they're tackling a crucial issue that is going to impact your future.

How PHCC of PA is using impactful & unique marketing, communication, and hiring campaigns to impact success of HVAC & plumbing industry.

[embedyt] https://www.youtube.com/watch?v=ZF3qOerVU1M[/embedyt] This episode will change your company culture! Tune in to this incredible story of inspiration. (which you're highly likely to turn into imitation!) during PHCC—National President Joel Long's conversation with: Jason Pritchard, PHCC—National Zone 3A Director. Dennis Hamon, President, PHCC of Washington. Discover how this duo went from furniture sales and the mortuary business to become PHCC “rockstars” on the West Coast … and wonderful examples of how PHCC leaders and members are out there to help other members across the country win at a higher level. Check out: How Dennis – known as “Dennis the Apprentice” on Instagram – is sharing his passion to help young people get the most of our their apprenticeships … and he does it easily and authentically in one minute during his commute into work every day! How PHCC of Washington is building on the legacy of “the iconic guys out here” that did a great job of paving the way and now is reinventing itself to better reach younger members and to move forward in a way that benefits all members, says Jason. How Dennis and his business partner put an end to excuses about finding workers and created their own solution using “stuff” (scrap parts, fittings, toilets, tankless water heaters, etc.) they had in a “catch all” space behind their shop to create a training lab. Today, their Thursday-night training sessions not only attract apprentices but suppliers who want their brands included and even licensed plumbers who come to “fine-tune” their skills and learn something new. As a bonus, we end this conversation with some great book recommendations for your business (including one that Joel says will “change how you look at meetings”)! Follow Us on Social: Facebook: https://www.facebook.com/phccrockspodcast Instagram: https://www.instagram.com/phccrocks/ YouTube: https://www.youtube.com/channel/UCvjXD9iLbPLE5tZsdn-Hg7Q For ideas, suggestions, and feedback you can email us about the podcast at podcast@phccrocks.com

[embedyt] https://www.youtube.com/watch?v=VeG_fZOgAzg[/embedyt] “You're not alone.” Get to know PHCC's Education & Training Department and find the solutions you need (or at least know how to ask for them!). Listen in to PHCC—National President Joel Long's conversation with: Laurie Crigler, chair, PHCC Education Committee. Heidi Salati, PHCC Director of Education & Training PHCC encourages members to get more connected – day by day, week by week – and this conversation will get you doing just that, connecting you with these PHCC leaders and the content they're providing to “help business owners be better business people.” Learn more about PHCC's new Finance Boot Camp (and why Laurie and Joel wish they had this training 25 years ago!). Discover how PHCC's Education & Training Department is responding to “what keeps you up at night.” Hear how PHCC has “raised the bar” on its webinar series … and where you can find past webinars (available free to PHCC members!). Find out how to locate the education & training resources you didn't even know you had! Get a preview of the exciting “tracks” PHCC has planned for PHCCCONNECT2022 in Charlotte, North Carolina. Finally, discover which book is Joel reading … AGAIN. (Hint: It's focused on customer service, so it might help you, too!) The personal and professional stories during this podcast even reveal a tie that binds Laurie and Heidi! As Joel puts it, “making things personal is how [contractors] grow together a lot of the time.” See for yourself … watch this podcast and get in touch the people and resources you need. (And be sure to take Heidi up on her offer to contact her at salati@naphcc.org with any education ideas or training needs … or if you want to share your story as a presenter at CONNECT.) Connections start here! Follow Us on Social: Facebook: https://www.facebook.com/phccrockspodcast Instagram: https://www.instagram.com/phccrocks/ YouTube: https://www.youtube.com/channel/UCvjXD9iLbPLE5tZsdn-Hg7Q For ideas, suggestions, and feedback you can email us about the podcast at podcast@phccrocks.com

[embedyt] https://www.youtube.com/watch?v=4Cn0RdX4LH8[/embedyt] Listen in and you'll quickly discover why we're calling this episode Hope in Tennessee! Listen in to PHCC—National President Joel Long's conversation with PHCC of Tennessee's: Beth Killen, executive director & Gordy Noe, president. Through their highly successful education programs, this state chapter is providing hope for lots of young people and families… and for contractors looking to find new workers. Hear how: • The chapter believes in making FUN part of the mix … to include enjoying a shiny trophy (and bragging rights!) as winners of the PHCC Zone 2 Challenge last October (thanks, in part to Gordy's skills during the axe throwing challenge!). • They strive to meet members “right where they are” in terms of communication, making their messaging platforms easy to read and relatable. • They've grown a highly successful hybrid apprenticeship program, fulfilling their vision of running four-year, DOL-certified programs out of their own brick-and-mortar school with a lab and classrooms as well as offering online options. Hear about the extra steps they're taking to give their students (currently 142 at the school and 35 online) a well-rounded education. • They've grown their Ride and Decide program, which currently pairs 18- to 20-year-olds with contractors to get a “taste of the trades” while working a paid position during their summer break. Beth and Gordy are excited to share this program with chapters across the country. “If you're going to find the students that want to be successful and work hard, then you have to work hard to find them,” Gordy advises. Sharing best practices and meeting people is what PHCC Rocks is all about. “I've watched a few of the other [episodes],” says Beth. “And I've learned something from every one of them.”

[embedyt] https://www.youtube.com/watch?v=uyzuT8UsUDI[/embedyt] The chapter may be 130 years old this year, but it's always found success through embracing change and meeting members' current needs, and the biggest need today is education and workforce development. With this podcast, we're sharing valuable ideas across state lines. Hear how: A committed board and a dedicated staffer boosted the chapter's education program to include an entire menu of offerings, from an expanded brick-and-mortar apprenticeship program and online options to programs through technical schools and even helping member companies build their own in-house programs. These efforts not only have resulted in more workers for the trades but more members and more revenue for the chapter! The chapter currently has more than 130 people in the PHCC Educational Foundation's Fast Track to Service Plumbing program … and is determined to have 800 throughout the state! Its safety recognition program – R.O.P.E.S. – has taken off and even has led to contracts to build policy and procedure manuals for member companies. There's so much more, including what advice our guests would give their 20-year-old selves, favorite reads (including The Four Obsessions of an Extraordinary Executive, a find from QSC), and goals for the year (to include winning another college football championship!). You'll find inspiration in every minute … and even see a surprise guest!

[embedyt] https://www.youtube.com/watch?v=kDHSDlfKCD0[/embedyt] PHCC—National President Joel Long's conversation with PHCC of Ohio's Rocco Fana, executive director. Joe Shank, president. What's really behind those signature red jackets we see PHCC of Ohio representatives wearing at association events? Listen in and find out how they came to be and who gets to wear them (and how they've led to cases of mistaken identity around Washington, D.C., during PHCC's Legislative Conference!). This candid conversation with the leaders of this highly successful PHCC chapter is chock full of interest and insights, including: The chapter's best marketing tool (hint: it's a who, not a what!). What's led to the strength and stability of its six local chapters. What Rocco and Joe would like to see included in PHCC—National's next Strategic Plan. Why they're optimistic that this could be the year they get a residential licensing bill passed in Ohio. Their personal passions … which both involve working with their hands! The beauty of the chapter's collaborative efforts with other organizations.

Joel's friendly, casual chat with these chapter leaders uncovers big nuggets on how all members can win at strengthening their PHCC chapters, our National association, and – most importantly – the p-h-c industry! “It's really a special thing we've got going on here,” says Sal. Listen in and see how true that is! – Professional stories on how PHCC of Massachusetts is winning big with sold-out booths at its annual tradeshow. – A magazine that goes to all licensed plumbers in the state, as well as HVAC techs (talk about a member recruitment tool!). – An image awareness campaign that's making PHCC “a household name” with contractors. – A comprehensive code book (the only one of its kind in the state!) that is not only providing value but a PHCC connection with contractors. – Poignant stories about contractors helping contractors in times of need. – Personal stories about what excites these leaders moving forward. It's candid. It's personal. It's professional. It's insightful. Follow Us on Social & Watch the Podcast: Facebook: https://www.facebook.com/phccrockspodcast Instagram: https://www.instagram.com/phccrocks/ Twitter: https://twitter.com/phcc_rocks YouTube: https://www.youtube.com/channel/UCvjXD9iLbPLE5tZsdn-Hg7Q For ideas, suggestions, and feedback you can email us about the podcast at podcast@phccrocks.com

[embedyt] https://www.youtube.com/watch?v=om-i28_mv4c[/embedyt] Episode 3 features Brenda Dant, who has been leading the chapter as Executive Director for 22 years, and Tyler Frame, a young chapter president who has early memories of going to PHCC meetings with his grandfather when he was a kid and now works for the family business, Bob Frame Plumbing in South Bend, Indiana (where he works alongside his father, PHCC President-elect Dave Frame!). You'll love this friendly conversation, full of ideas on strengthening PHCC at the chapter and National levels and getting the most out of your membership. Among the highlights: How a chapter in a small state with a small staff has big involvement. How the chapter's recent Leadership Summit got young leaders engaged and helped them address today's issues. How persistence pays … with a need from Indiana contributing to the creation of a planned new Business Intelligence Department at PHCC—National. Why Indiana is giving a big shout-out to fellow Hoosier Chuck White of PHCC—National! What state chapters want more of from PHCC—National. What PHCC has done for Tyler since he got his professional start. Brenda's advice on “listening” … plus her favorite show on Apple TV+ about an American football coach that has nothing to do with sports but has taught her tons about people and relationships. It's candid. It's personal. It's professional. It's insightful. Follow Us on Social & Watch the Podcast: Facebook: https://www.facebook.com/phccrockspodcast Instagram: https://www.instagram.com/phccrocks/ Twitter: https://twitter.com/phcc_rocks YouTube: https://www.youtube.com/channel/UCvjXD9iLbPLE5tZsdn-Hg7Q For ideas, suggestions, and feedback you can email us about the podcast at podcast@phccrocks.com

Listen in as we discuss PHCC Oregon’s Initiatives, successes, & thoughts. Featuring Darrell Fuller, PHCC Oregon’s Executive Director & 2021-2022 AEC President. Hosted by PHCC National President, Joel Long.

Episode 1 featuring the new PHCC National CEO, Mark Ingrao.  Tune in to hear thoughts on past and future plans for initiatives. Mark discusses his objectives, strategic plans, and opportunities in regards to the progress and connections of PHCC. For suggestions, thoughts or ideas email us at podcast@phccrocks.com Follow Us on Social: Facebook: https://www.facebook.com/phccrockspodcast Instagram: https://www.instagram.com/phccrocks/ YouTube: https://www.youtube.com/channel/UCvjXD9iLbPLE5tZsdn-Hg7Q Twitter: https://twitter.com/phcc_rocks For ideas, suggestions, and feedback you can email us about the podcast at podcast@phccrocks.com PHCC National CEO

Joel Long, the 2021-2022 President of the Plumbing-Heating Cooling Contractors–National Association, explores the positive stories of success of our members, chapters, events, and partners from across America who carry out the mission of PHCC. Follow Us on Social: Facebook: https://www.facebook.com/phccrockspodcast Instagram: https://www.instagram.com/phccrocks/ YouTube: https://www.youtube.com/channel/UCvjXD9iLbPLE5tZsdn-Hg7Q Twitter: https://twitter.com/phcc_rocks For ideas, suggestions, and feedback you can email us about the podcast at podcast@phccrocks.com