Troubleshooting Innovation

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This podcast dives deep into the commercial baking industry. Joanie Spencer, editor-in-chief of Commercial Baking, and Rich Berger, food operations and manufacturing expert, discover new ways to operationalize values into the food manufacturing space.

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    • Jun 1, 2025 LATEST EPISODE
    • every other week NEW EPISODES
    • 30m AVG DURATION
    • 79 EPISODES


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    Latest episodes from Troubleshooting Innovation

    S15E5: Define Limits … or Become Limitless?

    Play Episode Listen Later Jun 1, 2025 22:09


    Welcome to Season 15 of the Troubleshooting Innovation podcast. Molly Blakeley, founder and CEO of Molly Bz, talks about how she built a nationwide cookie brand from $150 and an InstaPot experiment. Sponsored by CoPack Connect. In our fifth and final episode, we discover how to let go of limitations and tap into potential.

    S15E4: Mentoring and Leadership

    Play Episode Listen Later May 25, 2025 25:23


    Welcome to Season 15 of the Troubleshooting Innovation podcast. Molly Blakeley, founder and CEO of Molly Bz, talks about how she built a nationwide cookie brand from $150 and an InstaPot experiment. Sponsored by CoPack Connect. In Episode 4, Molly shares the keys to getting the most out of mentorships – from both sides.

    S15E3: Growth, Expansion and the Co-Man Relationship

    Play Episode Listen Later May 18, 2025 25:37


    Welcome to Season 15 of the Troubleshooting Innovation podcast. Molly Blakeley, founder and CEO of Molly Bz, talks about how she built a nationwide cookie brand from $150 and an InstaPot experiment. Sponsored by CoPack Connect. In Episode 3, we're uncovering how contract manufacturing has been the key to Molly Bz' national growth.

    S15E2: The Magic of Infusion

    Play Episode Listen Later May 11, 2025 22:30


    Welcome to Season 15 of the Troubleshooting Innovation podcast. Molly Blakeley, founder and CEO of Molly Bz, talks about how she built a nationwide cookie brand from $150 and an InstaPot experiment. Sponsored by CoPack Connect. In Episode 2, we delve into the unique product development process that started with some leftover liquor bottles.

    S15E1: An Entrepreneur's Origin Story

    Play Episode Listen Later May 4, 2025 31:50


    Welcome to Season 15 of the Troubleshooting Innovation podcast. Molly Blakeley, founder and CEO of Molly Bz, talks about how she built a nationwide cookie brand from $150 and an InstaPot experiment. Sponsored by CoPack Connect. In our first episode, we get to know Molly and learn what drove her to start a cookie company from Alaska with $150 in her pocket.

    S14E5: Vertical Integration and Long-Term Planning

    Play Episode Listen Later Mar 30, 2025 32:31


    Welcome to Season 14 of the Troubleshooting Innovation podcast. Trina Bediako, CEO of New Horizons Baking Co., shares how she balances generational wisdom and youthful disruption to expand a family bakery business in unconventional ways. Sponsored by Coperion. In our fifth and final episode, we dive into how New Horizons is reshaping its business model with vertical integration as it supplies the foodservice industry and what that means for the future.

    S14E4: Leadership and Succession Planning

    Play Episode Listen Later Mar 23, 2025 27:59


    Welcome to Season 14 of the Troubleshooting Innovation podcast. Trina Bediako, CEO of New Horizons Baking Co., shares how she balances generational wisdom and youthful disruption to expand a family bakery business in unconventional ways. Sponsored by Coperion. In Episode 4, we discover Trina's take on succession planning and the future of leadership beyond the bloodline.

    S14E3: Changing with the Times

    Play Episode Listen Later Mar 16, 2025 30:02


    Welcome to Season 14 of the Troubleshooting Innovation podcast. Trina Bediako, CEO of New Horizons Baking Co., shares how she balances generational wisdom and youthful disruption to expand a family bakery business in unconventional ways. Sponsored by Coperion. In Episode 3, Trina explores the evolution of the New Horizons bakery operation and how change feeds growth.

    S14E2: The Knowledge Transfer

    Play Episode Listen Later Mar 9, 2025 29:38


    Welcome to Season 14 of the Troubleshooting Innovation podcast. Trina Bediako, CEO of New Horizons Baking Co., shares how she balances generational wisdom and youthful disruption to expand a family bakery business in unconventional ways. Sponsored by Coperion. In Episode 2, Trina talks about the importance of transferring knowledge from generation to generation and shares lessons she's learned on her path to leadership.

    S14E1: Growing Up in the Industry

    Play Episode Listen Later Mar 2, 2025 33:00


    Welcome to Season 14 of the Troubleshooting Innovation podcast. Trina Bediako, CEO of New Horizons Baking Co., shares how she balances generational wisdom and youthful disruption to expand a family bakery business in unconventional ways. Sponsored by Coperion. In Episode 1, get to know Trina, hear what it was like for her to grow up in the industry, and learn how that experience defined her path.

    S13E5: The Future of The Women's Bakery

    Play Episode Listen Later Dec 1, 2024 44:09


    Welcome to Season 13 of the Troubleshooting Innovation podcast. Joanie Spencer, editor-in-chief for Commercial Baking, is spending this season with Markey Culver, CEO of The Women's Bakery, a social enterprise bakery in East Africa. They're discovering the challenges and rewards that come with creating change through baking. Sponsored by Middleby Bakery Group. In our fifth and final episode, Markey explores the exciting developments that are on the horizon for The Women's Bakery.

    S13E4: Feeding Kids with the One Bread Project

    Play Episode Listen Later Nov 24, 2024 26:09


    Welcome to Season 13 of the Troubleshooting Innovation podcast. Joanie Spencer, editor-in-chief for Commercial Baking, is spending this season with Markey Culver, CEO of The Women's Bakery, a social enterprise bakery in East Africa. They're discovering the challenges and rewards that come with creating change through baking. Sponsored by Middleby Bakery Group. In our fourth episode, Markey talks about how The Women's Bakery has gone from empowering women to feeding kids with its One Bread Project.

    S13E3: Starting an Operation and Introducing Machines

    Play Episode Listen Later Nov 17, 2024 49:30


    Welcome to Season 13 of the Troubleshooting Innovation podcast. Joanie Spencer, editor-in-chief for Commercial Baking, is spending this season with Markey Culver, CEO of The Women's Bakery, a social enterprise bakery in East Africa. They're discovering the challenges and rewards that come with creating change through baking. Sponsored by Middleby Bakery Group. In our third episode, Markey explores how The Women's Bakery has remained viable in the face of seemingly insurmountable barriers. She discusses the impacts of automation, the pandemic, supply chain disruptions and more. Learn more about this season here, and tune into Troubleshooting Innovation on Apple or Spotify.

    S13E2: Lessons Learned From Taking Off

    Play Episode Listen Later Nov 10, 2024 50:30


    Welcome to Season 13 of the Troubleshooting Innovation podcast. Joanie Spencer, editor-in-chief for Commercial Baking, is spending this season with Markey Culver, CEO of The Women's Bakery, a social enterprise bakery in East Africa. They're discovering the challenges and rewards that come with creating change through baking. Sponsored by Middleby Bakery Group. In our second episode, Markey shares the journey of building a successful bakery and nonprofit. She discusses the obstacles that came along with opening a business in a new country and scaling up, and what her team learned along the way.

    S13E1: Origin Story of The Women's Bakery

    Play Episode Listen Later Nov 3, 2024 42:30


    Welcome to Season 13 of the Troubleshooting Innovation podcast. Joanie Spencer, editor-in-chief for Commercial Baking, is spending this season with Markey Culver, CEO of The Women's Bakery, a social enterprise bakery in East Africa. They're discovering the challenges and rewards that come with creating change through baking. Sponsored by Middleby Bakery Group. In our first episode, Markey explains how she went from a business student in St. Louis to a bakery entrepreneur in Rwanda, drastically changing lives for East African women with a simple loaf of bread.

    S12E5: Modern Marketing Strategies

    Play Episode Listen Later Sep 29, 2024 29:55


    Welcome to Season 12 of the Troubleshooting Innovation podcast. Joanie Spencer, editor-in-chief for Commercial Baking, is spending this season with Tony Martin, president of Martin's Famous Pastry Shoppe. They're exploring how this company has grown from a family-owned brand into a national icon. Sponsored by AMF Bakery Systems. In our fifth and final episode, Tony dives into how the company's growth over time has transformed its marketing strategies. He also offers insight into how Martin's incorporates the latest trends into existing operations.

    S12E4: Building a Corporate Culture That Lasts Through Generations

    Play Episode Listen Later Sep 22, 2024 31:53


    Welcome to Season 12 of the Troubleshooting Innovation podcast. Joanie Spencer, editor-in-chief for Commercial Baking, is spending this season with Tony Martin, president of Martin's Famous Pastry Shoppe. They're exploring how this company has grown from a family-owned brand into a national icon. Sponsored by AMF Bakery Systems. In the fourth episode, we hear how Tony's family has passed down their values for generations, from supporting non-profits in their community to providing workers with benefits like a wellness program, profit sharing and more.

    S12E3: Operational Considerations That Come With Growth

    Play Episode Listen Later Sep 15, 2024 28:31


    Welcome to Season 12 of the Troubleshooting Innovation podcast. Joanie Spencer, editor-in-chief for Commercial Baking, is spending this season with Tony Martin, president of Martin's Famous Pastry Shoppe. They're exploring how this company has grown from a family-owned brand into a national icon. Sponsored by AMF Bakery Systems. In the third episode, we hear Tony's perspectives on scaling the business through acquisitions and facility expansions, and how rapid technology advances have impacted equipment and operational needs.

    S12E2: Innovation for a Niche Product in a Staple Category

    Play Episode Listen Later Sep 8, 2024 26:51


    Welcome to Season 12 of the Troubleshooting Innovation podcast. Joanie Spencer, editor-in-chief for Commercial Baking, is spending this season with Tony Martin, president of Martin's Famous Pastry Shoppe. They're exploring how this company has grown from a family-owned brand into a national icon. Sponsored by AMF Bakery Systems. In our second episode, Tony talks about the unique taste and texture of potato-based products, and how Martin's takes different approaches to product innovation when working with foodservice vs. retail.

    S12E1: A Walk Down Memory Lane

    Play Episode Listen Later Sep 1, 2024 36:38


    Welcome to Season 12 of the Troubleshooting Innovation podcast. Joanie Spencer, editor-in-chief for Commercial Baking, is spending this season with Tony Martin, president of Martin's Famous Potato Rolls and Bread. They're exploring how this company has grown from a family-owned brand into a national icon. Sponsored by AMF Bakery Systems. In the first episode, we dive into the history of the company, starting with Tony's grandparents baking out of a one-car garage in the '50s. You'll also hear about Tony's winding career path, from pilot to president, as the third generation of leadership in a four-generation company.

    S11E5: Portfolio Expansion Beyond Coffee Cake

    Play Episode Listen Later Jun 2, 2024 35:08


    Welcome to Season 11, Episode 5, of the Troubleshooting Innovation podcast. Joanie Spencer, editor-in-chief for Commercial Baking, is spending this season with Jennifer Steiner Pool, president and creator-in-chief of Steiner's Baking Co., about how to turn a special family recipe into a commercially viable brand. Sponsored by Puratos. In our final episode, we look to the future of Steiner's and talk about portfolio expansion beyond coffee cake.

    S11E4: Evolution of Marketing for Gluten-Free Products

    Play Episode Listen Later May 26, 2024 39:29


    Welcome to Season 11, Episode 4, of the Troubleshooting Innovation podcast. Joanie Spencer, editor-in-chief for Commercial Baking, is spending this season with Jennifer Steiner Pool, president and creator-in-chief of Steiner's Baking Co., about how to turn a special family recipe into a commercially viable brand. Sponsored by Puratos. In this episode, we have an interesting discussion around the evolution of marketing for a gluten-free product.

    S11E3: Product Development Challenges around Gluten-Free

    Play Episode Listen Later May 19, 2024 27:51


    Welcome to Season 11, Episode 3, of the Troubleshooting Innovation podcast. Joanie Spencer, editor-in-chief for Commercial Baking, is spending this season with Jennifer Steiner Pool, president and creator-in-chief of Steiner's Baking Co., about how to turn a special family recipe into a commercially viable brand. Sponsored by Puratos. In this episode, we're tackling the product development challenges that come with creating gluten-free baked goods.

    S11E2: Scaling Up for a Growing Customer Base

    Play Episode Listen Later May 12, 2024 39:57


    Welcome to Season 11, Episode 2, of the Troubleshooting Innovation podcast. Joanie Spencer, editor-in-chief for Commercial Baking, is spending this season with Jennifer Steiner Pool, president and creator-in-chief of Steiner's Baking Co., about how to turn a special family recipe into a commercially viable brand. Sponsored by Puratos. In this episode, we're going from startup to scale and learning how Steiner's Coffee Cake has grown its customer base … and how production is growing with it.

    S11E1: The Family History of Steiner's

    Play Episode Listen Later May 5, 2024 28:33


    Welcome to Season 11 of the Troubleshooting Innovation podcast. Joanie Spencer, editor-in-chief for Commercial Baking, is spending this season with Jennifer Steiner Pool, president and creator-in-chief of Steiner's Baking Co., about how to turn a special family recipe into a commercially viable brand. Sponsored by Puratos. In the first episode, we meet our guest and discover how her grandfather's hobby led her to become “creator-in-chief” for Steiner's.

    S10E5: Benefits of Grain Foods on Women's Health

    Play Episode Listen Later Mar 31, 2024 32:05


    Welcome to Season 10 of the Troubleshooting Innovation podcast. Joanie Spencer, editor-in-chief for Commercial Baking, is spending this season with Julie Miller Jones, a member of the Grain Foods Foundation Scientific Advisory Board, and Charlotte Martin, registered dietitian and consultant for the Grain Foods Foundation. They're debunking bread myths to help bakers develop delicious, healthy grain-based products — and help them educate consumers on the health benefits of bread. Sponsored by Lallemand Baking. In this final episode, we close out the season with a discussion around the benefits of grain foods on women's health.

    S10E4: Sandwich Innovation

    Play Episode Listen Later Mar 24, 2024 26:49


    Welcome to Season 10 of the Troubleshooting Innovation podcast. Joanie Spencer, editor-in-chief for Commercial Baking, is spending this season with Julie Miller Jones, a member of the Grain Foods Foundation Scientific Advisory Board, and Charlotte Martin, registered dietitian and consultant for the Grain Foods Foundation. They're debunking bread myths to help bakers develop delicious, healthy grain-based products — and help them educate consumers on the health benefits of bread. Sponsored by Lallemand Baking. In this episode, we discover how commercial bread bakers can bust bread myths through sandwich innovation.

    S10E3: Sodium and Processing Concerns

    Play Episode Listen Later Mar 17, 2024 29:38


    Welcome to Season 10 of the Troubleshooting Innovation podcast. Joanie Spencer, editor-in-chief for Commercial Baking, is spending this season with Julie Miller Jones, a member of the Grain Foods Foundation Scientific Advisory Board, and Charlotte Martin, registered dietitian and consultant for the Grain Foods Foundation. They're debunking bread myths to help bakers develop delicious, healthy grain-based products — and help them educate consumers on the health benefits of bread. Sponsored by Lallemand Baking. In this episode, we're debunking assumptions around sodium levels and processing concerns.

    S10E2: Bread and the Glycemic Index

    Play Episode Listen Later Mar 10, 2024 23:18


    Welcome to Season 10 of the Troubleshooting Innovation podcast. Joanie Spencer, editor-in-chief for Commercial Baking, is spending this season with Julie Miller Jones, a member of the Grain Foods Foundation Scientific Advisory Board, and Charlotte Martin, registered dietitian and consultant for the Grain Foods Foundation. They're debunking bread myths to help bakers develop delicious, healthy grain-based products — and help them educate consumers on the health benefits of bread. Sponsored by Lallemand Baking. In this episode, we tackle the myth around bread's connection to the glycemic index.

    S10E1: Carbs vs. Calories

    Play Episode Listen Later Mar 3, 2024 34:29


    Welcome to Season 10 of the Troubleshooting Innovation podcast. Joanie Spencer, editor-in-chief for Commercial Baking, is spending this season with Julie Miller Jones, a member of the Grain Foods Foundation Scientific Advisory Board, and Charlotte Martin, registered dietitian and consultant for the Grain Foods Foundation. They're debunking bread myths to help bakers develop delicious, healthy grain-based products — and help them educate consumers on the health benefits of bread. Sponsored by Lallemand Baking. In the first episode, we get to know our experts and dive into the first myth: carbs vs. calories.

    S9E5: Unique Leadership Perspectives

    Play Episode Listen Later Dec 3, 2023 26:49


    Welcome to Season 9 of the Troubleshooting Innovation podcast. Joanie Spencer, editor-in-chief for Commercial Baking, is spending this season with Darlene Nicosia, CEO of Hearthside Food Solutions. They're talking about operations, culture and innovation … behind the curtain of co-manufacturing. Sponsored by Reading Bakery Systems. In this final episode, Spencer and Nicosia unpack unique leadership perspectives, using Nicosia's engineering expertise as a starting point.

    S9E4: The Evolution of the Co-Man

    Play Episode Listen Later Nov 26, 2023 21:15


    Welcome to Season 9 of the Troubleshooting Innovation podcast. Joanie Spencer, editor-in-chief for Commercial Baking, is spending this season with Darlene Nicosia, CEO of Hearthside Food Solutions. They're talking about operations, culture and innovation … behind the curtain of co-manufacturing. Sponsored by Reading Bakery Systems. In the fourth episode, Spencer and Nicosia take a look at what it means to be a modern contract manufacturer.

    S9E3: The New World of Innovation

    Play Episode Listen Later Nov 19, 2023 26:53


    Welcome to Season 9 of the Troubleshooting Innovation podcast. Joanie Spencer, editor-in-chief for Commercial Baking, is spending this season with Darlene Nicosia, CEO of Hearthside Food Solutions. They're talking about operations, culture and innovation … behind the curtain of co-manufacturing. Sponsored by Reading Bakery Systems. In the third episode, Spencer and Nicosia explore how product innovation is playing a new role in contract manufacturing.

    S9E2: Creating a Coherent Operating Culture

    Play Episode Listen Later Nov 12, 2023 23:43


    Welcome to Season 9 of the Troubleshooting Innovation podcast. Joanie Spencer, editor-in-chief for Commercial Baking, is spending this season with Darlene Nicosia, CEO of Hearthside Food Solutions. They're talking about operations, culture and innovation … behind the curtain of co-manufacturing. Sponsored by Reading Bakery Systems. In the second episode, Spencer and Nicosia uncover the most critical factors in creating a cohesive operating culture.

    S9E1: Storied Histories

    Play Episode Listen Later Nov 5, 2023 24:19


    Welcome to Season 9 of the Troubleshooting Innovation podcast. Joanie Spencer, editor-in-chief for Commercial Baking, is spending this season with Darlene Nicosia, CEO of Hearthside Food Solutions. They're talking about operations, culture and innovation … behind the curtain of co-manufacturing. Sponsored by Reading Bakery Systems. In the first episode, Joanie and Darlene walk through Hearthside's history and explore the career timeline that led Darlene to the food industry's largest contract manufacturer.

    S8E5: Looking Toward the Future

    Play Episode Listen Later Oct 1, 2023 31:51


    Welcome to Season 8 of the Troubleshooting Innovation podcast. Joanie Spencer, editor-in-chief for Commercial Baking, is spending this season with Marc and Elana Schulman, the second and third generations of leadership at Chicago-based Eli's Cheesecake. Their conversation explores innovation, growth and longevity through the eyes of a family-owned bakery. Sponsored by Oakes. In the last episode of the season, we're looking at the future — how Eli's is innovating as a trailblazer in a mature industry and with a classic product.

    S8E4: The Impacts of the Pandemic

    Play Episode Listen Later Sep 24, 2023 34:26


    Welcome to Season 8 of the Troubleshooting Innovation podcast. Joanie Spencer, editor-in-chief for Commercial Baking, is spending this season with Marc and Elana Schulman, the second and third generations of leadership at Chicago-based Eli's Cheesecake. Their conversation explores innovation, growth and longevity through the eyes of a family-owned bakery. Sponsored by Oakes. This episode reflects on the pandemic years and how the bakery is coming back stronger than ever.

    S8E3: Workforce Development

    Play Episode Listen Later Sep 17, 2023 35:11


    Welcome to Season 8 of the Troubleshooting Innovation podcast. Joanie Spencer, editor-in-chief for Commercial Baking, is spending this season with Marc and Elana Schulman, the second and third generations of leadership at Chicago-based Eli's Cheesecake. Their conversation explores innovation, growth and longevity through the eyes of a family-owned bakery. This episode features Eli's unique workforce development strategies and reveals best practices that any bakery can emulate.

    S8E2: How Eli's Defined Chicago-Style Cheesecake

    Play Episode Listen Later Sep 10, 2023 31:34


    Welcome to Season 8 of the Troubleshooting Innovation podcast. Joanie Spencer, editor-in-chief for Commercial Baking, is spending this season with Marc and Elana Schulman, the second and third generations of leadership at Chicago-based Eli's Cheesecake. Their conversation explores innovation, growth and longevity through the eyes of a family-owned bakery. In this episode, discover how setting a standard of distinction can impact a bakery's identity and product development strategies.

    S8E1: History of Eli's Cheesecake

    Play Episode Listen Later Sep 3, 2023 28:36


    Welcome to Season 8 of the Troubleshooting Innovation podcast. Joanie Spencer, editor-in-chief for Commercial Baking, is spending this season with Marc and Elana Schulman, the second and third generations of leadership at Chicago-based Eli's Cheesecake. Their conversation explores innovation, growth and longevity through the eyes of a family-owned bakery. In the first episode, learn about the foundation of resilience and reinvention on which founder Eli Schulman built this family legacy.

    Special Live Recording with Eli's Cheesecake

    Play Episode Listen Later Aug 21, 2023 29:52


    Season 8 of Troubleshooting Innovation, with guests Marc and Elana Schulman, the dad-and-daughter duo behind Chicago-based Eli's Cheesecake, launches in just two weeks. Get a taste of what's to come in this special episode recorded live at the American Society of Baking's BakingTECH 2023. Hear about the company's history and the values that are leading it into the future. Hosted by Joanie Spencer, editor-in-chief of Commercial Baking.

    S7E5: Finished Product and Marketability

    Play Episode Listen Later May 28, 2023 28:22


    Welcome to Season 7 of the Troubleshooting Innovation podcast, sponsored by Puratos' Sunset Glaze. Joanie Spencer, editor-in-chief for Commercial Baking, speaks with Richard Charpentier, CMB, the CEO of consulting company Baking Innovation. Their conversation explores the technical aspects of creating high-quality, premium baked goods on a commercial scale. Our final episode revolves around the role the visual appearance of both the finished baked good and its packaging plays in garnering a higher price point.

    S7E4: Focusing on Taste and Texture

    Play Episode Listen Later May 21, 2023 32:51


    Welcome to Season 7 of the Troubleshooting Innovation podcast, sponsored by Puratos' Sunset Glaze. Joanie Spencer, editor-in-chief for Commercial Baking, speaks with Richard Charpentier, CMB, the CEO of consulting company Baking Innovation. Their conversation explores the technical aspects of creating high-quality, premium baked goods on a commercial scale. In this episode, you'll learn effective strategies to upgrade the most important attributes of baked goods — taste and texture — for a premium experience.

    S7E3: Choosing the Right Ingredients

    Play Episode Listen Later May 14, 2023 26:34


    Welcome to Season 7 of the Troubleshooting Innovation podcast, sponsored by Puratos' Sunset Glaze. Joanie Spencer, editor-in-chief for Commercial Baking, speaks with Richard Charpentier, bakery expert and CEO at Baking Innovation. Their conversation explores the technical aspects of creating high-quality, premium baked goods on a commercial scale. In this episode, Spencer and Charpentier unpack the key ingredient and formulating considerations for premium product development.

    S7E2: Market Conditions

    Play Episode Listen Later May 7, 2023 26:01


    Welcome to Season 7 of the Troubleshooting Innovation podcast, sponsored by Puratos' Sunset Glaze. Joanie Spencer, editor-in-chief for Commercial Baking, speaks with Richard Charpentier, bakery expert and CEO at Baking Innovation. Their conversation explores the technical aspects of creating high-quality, premium baked goods on a commercial scale. In this episode, Spencer and Charpentier take a look at the demand and opportunities for premium baked goods in today's market. Charpentier shares his insights on how consumer preferences have evolved over time, which product categories lend themselves to premiumization and beyond.

    S7E1: Defining a Premium Product

    Play Episode Listen Later Apr 30, 2023 22:01


    Welcome to Season 7 of the Troubleshooting Innovation podcast, sponsored by Puratos' Sunset Glaze. Joanie Spencer, editor-in-chief for Commercial Baking, speaks with Richard Charpentier, bakery expert and CEO at Baking Innovation. Their conversation explores the technical aspects of creating high-quality, premium baked goods on a commercial scale. In the first episode, Spencer and Charpentier give bakers a roadmap to understand the product development of premium baked goods, the risks behind it, and the difference between artisan vs. premium.

    S6E5: Secondary Benefits of Being a B Corp

    Play Episode Listen Later Feb 5, 2023 35:13


    Welcome to season 6 of the Troubleshooting Innovation podcast, sponsored by JLS Automation. Joanie Spencer, editor-in-chief for Commercial Baking, visits with the team at Chabaso Bakery. Hear about their journey to becoming a Certified B Corporation and building a business as a force for good. In this final episode, you'll hear from Reed Immer, Chabaso's director of sales and marketing, about some of the secondary benefits that come with achieving B Corp certification. 

    S6E4: How B Corps Innovate on a 3-Year Cycle

    Play Episode Listen Later Jan 29, 2023 36:33


    Welcome to season 6 of the Troubleshooting Innovation podcast, sponsored by JLS Automation. Joanie Spencer, editor-in-chief for Commercial Baking, visits with the team at Chabaso Bakery. Hear about their journey to becoming a Certified B Corporation and building a business as a force for good. This episode focuses on continuous improvement. B Corps must re-certify every 3 years and meet a constantly evolving standard for social and environmental performance. So this week, Rich Jamesley, Chabaso's VP of operations and supply chain, and Charlie Negaro, president, talk about how they approach innovation on a 3-year cycle.

    S6E3: Operationalizing Values on the Bakery Floor

    Play Episode Listen Later Jan 22, 2023 30:39


    Welcome to season 6 of the Troubleshooting Innovation podcast, sponsored by JLS Automation. Joanie Spencer, editor-in-chief for Commercial Baking, visits with the team at Chabaso Bakery. Hear about their journey to becoming a Certified B Corporation and building a business as a force for good. This week's episode features Rich Jamesley, Chabaso's VP of operations and supply chain. He explores the ways this bakery operationalizes its values on the plant floor, from repurposing waste to hiring Afghan refugees.

    S6E2: The Process of Getting B Corp Certified

    Play Episode Listen Later Jan 15, 2023 35:10


    Welcome to season 6 of the Troubleshooting Innovation podcast, sponsored by JLS Automation. Joanie Spencer, editor-in-chief for Commercial Baking, visits with the team at Chabaso Bakery. Hear about their journey to becoming a Certified B Corporation and building a business as a force for good. This week, we're chatting with Charlie Negaro, CEO, and Reed Immer, director of sales and marketing. They unpack the challenges and rewards of pursuing B Corp certification, and why the long, arduous process was worth it.

    S6E1: A Deep Dive Into Chabaso's Values and Practices

    Play Episode Listen Later Jan 8, 2023 36:15


    Welcome to season 6 of the Troubleshooting Innovation podcast, sponsored by JLS Automation. Joanie Spencer, editor-in-chief for Commercial Baking, visits with the team at Chabaso Bakery. Hear about their journey to becoming a Certified B Corporation and building a business as a force for good. In this first episode, you'll meet Charles Negaro, Jr., CEO of Chabaso Bakery, as he dives deep into Chabaso's values and practices.

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