Podcasts about Operational excellence

Ever wondered what makes self-storage the perfect investment - especially during unpredictable economic times?In this episode, I'm joined by my friend and strategic investor, Arthur Hood, who's personally structured over half a billion dollars in deals. Arthur and his partner, Russ Colvin, have cracked the code on self-storage, consistently outperforming every other real estate asset class for the past 25 years.You'll discover exactly why self-storage generates immediate cash flow, offers recession and inflation resistance, and attracts institutional buyers eager for stable returns.We'll cover Arthur's exact formula for creating instant equity, predictable cash flow, and substantial tax advantages—plus, why institutional-grade self-storage facilities could be your next breakthrough investment.KEY INSIGHTS & TAKEAWAYS:Why Self-Storage Beats Other InvestmentsPredictable cash flow with low operating expenses, minimal staffing, and high stability.No toilets, no tenants' rights hassles—just straightforward business.Arthur's Perfect Investment FormulaAsset-backed investments that appreciate and produce immediate cash.Value creation through strategic site selection, zoning approvals, and entitlement.Generation 5 Storage Facilities: Premium and ProfitableDiscover what sets "Gen 5" facilities apart from traditional storage warehouses—climate-controlled spaces, enhanced security, and aesthetics that attract higher-paying tenants.Insider Strategy: Contrarian Opportunity SpottingLearn how Arthur and Russ identify undervalued markets and turn them into high-performing assets.Why locations near growing urban centers and stadiums are hot spots for profitable storage.Tax Advantages & Opportunity ZonesDeep dive into how investors leverage depreciation and Opportunity Zones to significantly reduce tax liabilities.Operational Excellence: Low Costs, High ReturnsHow Arthur ensures maximum profitability through careful construction, efficient operations, and strong management partnerships.Investor Trust & TransparencyWhy transparency and consistent communication through detailed updates and site visits set Arthur apart from typical real estate investments.TIME STAMPS[00:00:00] Introduction: Why Self-Storage?[00:02:55] Arthur Hood: Strategic Investing Master[00:03:54] The Simplicity & Profitability of Storage[00:05:52] Generation 5 Facilities Explained[00:06:46] Meet Russ Colvin: "The Storage Savant"[00:09:04] Why Storage is Recession-Proof[00:10:55] Arthur's Perfect Investment Formula[00:13:18] Contrarian Market Selection Strategies[00:15:44] Structuring Deals: Equity, Debt, & Returns[00:18:28] Tax Advantages and Opportunity Zones[00:20:27] Operational Excellence & Cost Efficiency[00:23:01] Transparency & Investor Relations[00:27:59] Essential Questions Every Investor Should AskIf you're ready to dive into one of the most predictable, profitable, and inflation-resistant investments available today, this episode is for you.Ready to see if self-storage investing is right for you? Visit https://www.YourSpaceAmerica.com to get access to exclusive investment details, site visits, and a free deal prospectus. In just a few minutes, you'll understand how self-storage could unlock predictable cash flow and substantial tax advantages for you. To connect with Arthur, reach out here: Personal Website: www.arthurhood.comContact Email: info@arthurhood.com Professional Website www.YourSpaceAmerica.comSocials: @arthurhooddotcom

In this episode of Take-Away with Sam Oches, Sam talks with Michael Meche, president of Mooyah Burgers, Fries and Shakes. Michael has three decades of experience in the restaurant industry, most of that with Papa Johns, where he started as a store employee before working his way up to vice president of franchise operations. He then spent a few years at Capriotti's and Wing Zone before taking on his current role earlier this summer. Michael has a passion for operational excellence, particularly as it relates to franchisee success, and he's bringing that passion to Mooyah, the Dallas-based better-burger brand with around 75 locations. He joined the podcast to talk about his philosophy on great operations, franchise growth, and how to turn a minimum wage job into a career you can be passionate about. In this conversation, you'll find out why:If you don't know how to run the restaurant, it's hard to do anything elseNo matter how fast you scale, don't forget to grow one restaurant at a time Great operations are what help you beat the restaurant across the streetYou should equip your employees with life-long skillsThe most important thing you can give your team is your timeRegister for CREATE, our event for emerging restaurateurs, by clicking here. Have feedback or ideas for Take-Away? Email Sam at sam.oches@informa.com.

In this sizzling episode of The Hospitality Hangout Podcast, hosts Michael “Schatzy” Schatzberg and Jimmy Frischling sit down with Steve Kislow, CEO of Firebirds Wood Fired Grill. They delve into hospitality strategies and reveal what it takes to scale a modern restaurant brand while staying true to its roots. Steve shares his valuable perspective on industry trends that are shaping the future of casual dining, covering everything from menu innovation to guest experience and team culture.This conversation is packed with actionable insights for hospitality insiders, operators, and executives looking to navigate a competitive landscape. If you're eager to discover bold ideas, insider tips, and success strategies from one of the industry's most respected leaders, this is an episode you won't want to miss.

In this episode of the Art of Franchise Marketing podcast, Erin Martin interviews Adam Povlitz, CEO of Anago Cleaning. Adam shares his journey from joining the family business to becoming CEO, discussing the challenges and insights he gained along the way. The conversation explores the importance of building a strong team and company culture, the role of technology in operations, and how Anago is leveraging AI to enhance the customer experience. Adam also outlines the company's future vision and growth strategies, emphasizing the need for innovation in the cleaning industry.

In this episode, Aki Anastasiou speaks with Martha Lamola, Operations Director for Vodacom Business Ventures and Partnerships, about how Vodacom is driving innovation while ensuring operational excellence across its enterprise ventures. Martha explains how Vodacom combines “basic brilliance” with forward-looking technologies to deliver trusted solutions that businesses can rely on. She highlights how trust, infrastructure, and innovation work together to build long-term partnerships with clients. The conversation explores real-world examples of Vodacom's impact, such as IoT-driven solutions in energy management and agriculture that are transforming industries in South Africa and beyond. Martha also shares insights on the future of enterprise telecommunications, including the role of cloud migration, AI, cybersecurity, and 5G in shaping growth opportunities across the continent.

George Pesansky is a seasoned expert in Operational Excellence with over three decades of experience in leadership, executive coaching, and performance optimization. Throughout his career, George has guided individuals and organizations toward achieving their full potential by fostering clarity, focus, and actionable strategies. His work is defined by a commitment to driving sustainable results, cultivating strong leadership, and empowering teams to excel in complex and evolving environments. Connect with George Pesansky:Website: https://georgepesansky.com/ Company Website: MyBlendedLearning.com LinkedIn: https://www.linkedin.com/in/deliberateimprovement/ X/Twitter: @SuperPerformnz TurnKey Podcast Productions Important Links:Guest to Gold Video Series: www.TurnkeyPodcast.com/gold The Ultimate Podcast Launch Formula- www.TurnkeyPodcast.com/UPLFplusFREE workshop on how to "Be A Great Guest."Free E-Book 5 Ways to Make Money Podcasting at www.Turnkeypodcast.com/gift Ready to earn 6-figures with your podcast? See if you've got what it takes at TurnkeyPodcast.com/quizSales Training for Podcasters: https://podcasts.apple.com/us/podcast/sales-training-for-podcasters/id1540644376Nice Guys on Business: http://www.niceguysonbusiness.com/subscribe/The Turnkey Podcast: https://podcasts.apple.com/us/podcast/turnkey-podcast/id1485077152

Episode Title: How Operational Excellence Can Improve Your Business and CultureIn this episode of The Manager Matt Podcast, we dive into the power of Operational Excellence—and why it's so much more than a corporate buzzword. Matt breaks down what Op Ex really means, why it matters for businesses of all shapes and sizes, and how it can transform not just your results, but your entire workplace culture.You'll discover:What Operational Excellence really is (and what it isn't).The key benefits: efficiency, quality, engagement, and adaptability.How to embed Op Ex into your culture through leadership, empowerment, and daily habits.A simple, real-world example of Operational Excellence in action.Whether you're leading a factory floor, a startup team, or a busy retail store, this episode will show you how to turn continuous improvement into a lasting competitive advantage.Tune in, and learn how Operational Excellence can take your business from good… to truly great.Please send any feedback or questions to managermattpodcast@gmail.com

Michael Bresler's remarkable career transition from the hospitality industry to the realm of AI operational excellence is all about leveraging his transferable skills across diverse fields. He shares insightful stories from his early days as a camp counselor and hotel room service to leading innovative AI projects as an independent solutions consultant. Topics include lessons on managing conflicts, understanding intrinsic rewards, embracing failures, and the importance of operational excellence with added insights into Michael's passion for both for-profit and nonprofit efficiencies.▬▬▬▬▬ Resources ▬▬▬▬▬Michael Bresler: https://www.linkedin.com/in/michaelbresler/Broadheights: https://broadheights.com/Spirit To Serve: https://www.amazon.com/Spirit-Serve-Marriotts-Way/dp/1607968509Instagram: https://www.instagram.com/cacklemedia/TikTok: https://www.tiktok.com/@cacklemediaX: https://x.com/CackleMediaLLCYouTube: https://www.youtube.com/@CackleMediaLinkedIn: https://www.linkedin.com/company/cacklemedia/Support the pod when signing up for Descript / SquadCast: https://get.descript.com/transferableskillSign up for our newsletter: https://shorturl.at/WDrfTWant to be a guest on the show?: https://shorturl.at/umZ2l▬▬▬▬▬ Timestamps ▬▬▬▬▬00:00 Introduction to Transferable Skills00:24 Meeting Michael Bresler00:51 Michael's Early Career03:25 Lessons from Hospitality10:47 Navigating Challenges in Room Service16:15 Teamwork and Support in Hospitality18:25 From Textbook Sales to Real Estate19:57 Career Shifts and Learning Experiences22:39 Building a Consulting Practice23:35 The Importance of Asking 'Why'27:48 Pursuing Passion and Efficiency32:56 Final Thoughts and Reflections

Join Jonathan Guiney and Brendon Russ on Reliability Radio as they speak with Peter from Hexagon, a company focused on Asset Information Management (AIM). The discussion begins with a look at a fundamental challenge facing every industry: the "silver tsunami" and the loss of critical knowledge. Peter explains how Hexagon's solution bridges the siloed gap between engineering and maintenance by creating a "smart digital reality"—a digital twin of a facility. This virtual map is created using drones, scanners, and cutting-edge technology, transforming old, paper-based drawings into an explorable, video-game-like environment. Peter outlines the immense benefits of this approach: it significantly improves technician safety, boosts efficiency by providing instant access to asset information, and helps attract and retain young talent who grew up in a digital world. The conversation concludes with a look to the future, where AI will become a standard feature, offering autonomous task suggestions before humans even have to ask.

What if the smartest growth move is cutting—on purpose?Turnarounds aren't financial stories—they're operational ones.Growth-at-all-costs is out. The new playbook: prune non-core assets, concentrate resources in high-return states, and speed the path from cultivation to checkout.This week we sit down with Richie Proud, CEO of iAnthus, to discuss:Brand strategy: MPX & Cheetah — complementary roles that travel and drive velocityArizona sale → core growth — why pruning unlocked focus in FL/NYWednesdays in Florida — weekly drops as a repeat-traffic engine Chapters00:00 Introduction to IANTHUS and Richie Proud02:23 Richie's Journey to Cannabis Leadership05:54 Navigating the Complexities of IANTHUS09:40 Strategic Decisions: Divesting from Arizona11:27 Identifying Key Markets for Growth14:28 Building Relationships in the Cannabis Industry18:03 Operational Challenges and KPIs22:13 Understanding Consumer Differences Across States23:51 The Cheetah Brand Acquisition26:54 Integrating New Brands and Operations32:37 Creating a Unique Retail Experience36:08 Learning from the Fashion Industry39:55 Balancing Speed and Quality in Product Development45:22 Leveraging AI for Real-Time Insights47:22 Lessons Learned in Operations51:33 Building a Super Friend Network52:27 Connecting with Consumers and CommunitySummaryIn this episode, Bryan Fields and Kellan Finney sit down with Richie Proud, CEO of IANTHUS, to discuss his unique journey from the fashion industry to leading a cannabis company. Richie shares insights into the complexities of operating across multiple states, the importance of building relationships in the cannabis industry, and the strategic decisions that have shaped IANTHUS's growth. He emphasizes the need for operational excellence, understanding consumer behavior, and the role of AI in enhancing business decisions. The conversation also touches on the significance of creating a unique retail experience and the lessons learned from past operational challenges.Guest Links:https://www.linkedin.com/in/richie-proud/https://www.ianthus.com/https://www.linkedin.com/company/ianthus-capital-management/https://x.com/ianthuscapitalOur Links:Bryan Fields on TwitterKellan Finney on TwitterThe Dime on TwitterNewton Insights: For extraction teams, everything changes when you can finally see what's happening in real time.At Eighth Revolution (8th Rev), we provide services from capital to cannabinoid and everything in between in the cannabinoid industry.8th Revolution Cannabinoid Playbook is an Industry-leading report covering the entire cannabis supply chain The Dime is a top 5% most shared  global podcastThe Dime is a top 10 Cannabis Podcast The Dime has a New Website. Shhhh its not finished.Sign up for our playbook here:

In this episode, Michael Escalante, former Global Vice President of Hilton's Center of Operational Excellence, shares how his team delivered 6–12% savings on labor across more than 600 hotels, while improving both guest service and employee satisfaction. Michael explains the methodology behind Hilton's approach: observing processes instead of people, quantifying human behavior, and modeling work as a function of volume. He also shares how Hilton overcame the hardest part -- change management -- by building transparency, securing buy-in from teams and unions, and creating a culture of efficiency with technology.Also see: Labor, Leadership & Leveling Up: How Michael Escalante Went from Aerospace Engineer to Hilton's Global VP of Operational Excellence A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Michael Escalante took an unexpected path from aerospace engineering to hospitality, eventually serving as Hilton's Global VP for the Center of Operational Excellence and the President of Operational Effectiveness at Hotel Asset Value Enhancement (hotelAVE). Today, he's the CEO and founder of R5 Hospitality Solutions. In this conversation, he shares how scientific thinking and people-first leadership helped him uncover hidden value, improve service, and deliver millions in labor savings across hundreds of hotels.See Michael's posts on LinkedIn.  A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

In this thought-provoking episode of SPOT Radio, host Charlie Webb, CPPL, sits down with sustainability advocate Samantha Smith to explore the critical intersection of healthcare and environmental responsibility. Together, they unpack the growing urgency to make hospitals and clinics more sustainable—without compromising patient care or regulatory compliance. They also dive into the cultural and institutional hurdles that often slow progress, and how a possible shift towards a data-driven decision-making can open new possibilities for long-term impact.If you've ever wondered how medical facilities can reduce their environmental footprint while maintaining safety and sterility, this episode will leave you inspired—and armed with insights to make a difference.About Samantha Smith: DIRECTOR, SUSTAINABILITY AND PRODUCT STEWARDSHIPSenior MedTech leader in Sustainability, ESG, and Product Stewardship, shaping corporate strategy, securing executive alignment, and delivering measurable business and environmental impact. Selected by Medtronic's Executive Leadership Team to build and scale the first R&D function focused on Sustainability, securing $4M+ in funding. Defined and reported to investors Medtronic's first external-facing Sustainability Product and Packaging goals. Trusted voice in MedTech Sustainability, representing the company in key industry and customer forums.CAREER HIGHLIGHTSSustainability Strategy & External Reporting: Secured $4M+ in executive-approved funding to build Medtronic's first R&D function focused on Sustainability and defined external product and packaging ESG goals reported to investors, embedding ESG into product innovation and driving investor confidence.Cost Savings & Risk Mitigation: Negotiated $100M+ in Master Supply Agreements for packaging, delivering 5% year-over-year cost savings and protecting Medtronic from COVID-related supply chain price surges, saving $10M+.Operational Excellence & Circularity:Integrated circularity and eco-design criteria into Medtronic's New Product Development process, advancing FY30 sustainability commitmentsSamantha Smith Email: samanthakeeneysmith@gmail.comLinkedin:  linkedin.com/in/samanthakeeneysmith

Lean: The unsung hero of employee engagement that actually works You might think employee engagement is best created by HR. Think again. In this episode of the Consulting Matters podcast, I'm joined by Tom West and Mark Ryan of Green Dot Consulting - self-proclaimed improvement nerds on a mission to rescue the world from bad processes. If you're a consultant or coach who wants to help your clients improve performance and engagement (especially in these uncertain times), this conversation is a must-listen. We unpack why process improvement isn't just about efficiency… …it's a powerful, people-first strategy that boosts morale, productivity, and performance all at once! Tune in to discover: Why Lean and process improvement is the most overlooked secret to increasing employee engagement What leaders of highly engaged workforces NEVER do when faced with lots of employee complaints Why fixing broken processes (more than recognition or bumps in pay) makes employees feel respected, appreciated, valued and heard Where hidden opportunities for cross-functional collaboration between Lean, HR, and OD are waiting to be uncovered Why consultants and coaches who connect people, process, and profit are needed now more than ever How to make waste the enemy—not the economy—so you can boldly position yourself for the clients who need you right now Listen now and get ready to become an improvement nerd yourself (if you're not already). Where to dive in: (00:00) The Power of Lean for Engagement(04:59) Passion for Process Improvement(11:42) Uncovering Employee Engagement Gaps(27:20) The Value of Employee Engagement(37:58) Collaboration for Operational Excellence(49:19) Empowering People for Success(58:33) Uncovering Lean Process Improvement Value About the guests: Thomas West, founder of GreenDot, is an “Improvement Nerd” with a rare ASQ Master Black Belt and a string of other credentials that prove he's as good with strategy as he is with a stopwatch. A PMP, Organizational Change Management pro, and Malcolm Baldrige Examiner, Thomas helps organizations go from good to great by building cultures where ideas flourish and change sticks. When he's not improving processes, he's training for endurance races or visiting National Parks with his wife and three sons, on track to see them all before the boys graduate. Mark Ryan is a process improvement and operational leader at GreenDot, where he drives organizational change from the ground up. He empowers teams through Lean Six Sigma training and workshops, helping companies eliminate waste, boost efficiency, and build a culture of daily improvement. About the host: Betsy Jordyn is a business mentor, brand messaging strategist, and former Disney consultant who helps purpose-driven consultants and coaches build profitable businesses rooted in their unique strengths. With over 20 years in the industry and a knack for turning big ideas into clear positioning, she's your go-to for strategy that aligns with your calling. Ready to turn your expertise into a business that makes both impact and income? Work with me: https://www.betsyjordyn.com/services

Ep.230 - Le rythme effréné des progrès de l'IA demande qu'on se penche à nouveau sur notre rencontre avec Frédéric Brosseau.Frédéric Brosseau nous présente l'évolution de l'intelligence artificielle, en mettant l'accent sur l'émergence de l'Agentic AI et des agents AI autonomes. Il explore les différences entre l'automatisation des processus d'affaires (RPA) et les agents AI, ainsi que l'importance de l'intelligence générative et des nouveaux concepts comme le Chain of Thought et les Operators. Il nous explique les composantes clés qui rendent ces agents AI efficaces et qui leur permettent de raisonner, planifier et apprendre. Cette conversation explore le potentiel de l'automatisation et de l'intelligence artificielle dans les organisations, en mettant l'accent sur l'optimisation des processus avant l'automatisation, l'impact sur les emplois, et des conseils pour les dirigeants. La discussion explore aussi les acteurs clés et des plateformes qui soutiennent cette transformation.Frédéric BrosseauFrédéric Brosseau est associé chez Levio, où dirige la pratique d'intelligence de processus. Il aide les organisations à gérer la performance et la conformité des processus, puis les optimiser. Il est un pionnier canadien dans le domaine du Process Mining et de l'Agentic AI. Détenteur d'un MBA en Stratégie de l'Université McGill et d'un baccalauréat en administration des affaires de HEC Montréal, Frédéric Brosseau participe activement à des événements et conférences sur l'intelligence des processus et l'hyper-automatisation, comme les conférences ALL IN et Operational Excellence, où il a discuté de l'impact de l'intelligence artificielle sur l'amélioration des processus. À retenirLes agents AI autonomes peuvent comprendre et planifier leurs tâches.La technologie évolue rapidement, rendant difficile le suivi des avancées.Le Chain of Thought améliore la capacité de raisonnement des AI.Les Operators permettent aux agents AI d'interagir avec des systèmes externes.L'agent AI peut apprendre de ses expériences passées.Les agents AI peuvent remplacer des tâches humaines répétitives.Le potentiel de l'automatisation est immense et inévitable.Les organisations doivent optimiser leurs processus avant d'automatiser.L'IA peut remplacer des tâches répétitives, mais crée aussi de nouvelles opportunités.L'intégration de l'IA nécessite une réflexion stratégique sur les processus.Les compétences des travailleurs doivent évoluer avec l'IA.Autres épisodes à explorerÉpisode 33: Business Process Automation et l'optimisation des processus avec Frédéric BrosseauÉpisode 187: Promesses et réalités de l'IA avec Matthew CowenÉpisode 148: Au Cœur du Changement – Internalisation, IA et Innovation dans les Pratiques Managériales avec David AutissierAccédez aux notes ici: https://www.intelliaconsulting.com/podcast Notre Communauté IAE-Pro est maintenant en ligne: Cliquez ici pour maîtriser votre action stratégique et amplifier votre impact Allez plus loin: Chaque semaine, recevez conseils et perspectives afin de développez votre impact stratégique - Abonnez-vous à notre lettre hebdomadaire

In this episode of Getting to Know KRA, we sit down with Derrick Colbert and Shanavia Moore from KRA for a behind the scenes look at how the organization delivers on its mission to engage businesses, develop workers, and nurture strong communities. Derrick and Shanavia share their personal journeys into workforce development, the meaning of operational excellence, and how people first leadership and consistent execution create lasting impact. From building trust with job seekers and businesses to aligning strategy with local needs, they reveal how KRA balances performance with purpose to drive economic mobility and strengthen communities across the country.

In this Swift Chat conversation, Marie Swift speaks with Claire Alexander, founder of The Arch's Anvil, an operations and growth platform designed to help service-based businesses, particularly financial advisors, transform big visions into high-functioning businesses. Claire shares her journey from working in administrative roles to building and leading complex wealth management firms, culminating in the creation of her 10-week operational transformation program. Designed to help professionals, such as financial advisors, CPAs, attorneys, real estate agents, insurance professionals, and trusted consultants, The Arch's Anvil offers a structured dashboard with video modules, templates, and weekly strategy sessions directly with Alexander. She emphasizes practical tools, accountability, and customization to help entrepreneurs gain time, reduce stress, and achieve clarity in their vision. Alexander's approach is rooted in hands-on experience across financial services, insurance, real estate, and project management. The conversation highlights Alexander's no-nonsense, high-impact style and her passion for helping others architect a better version of their business and life. Whether you're an independent advisor or a small professional team seeking operational excellence, this episode is packed with insights and inspiration. Learn more about Claire Alexander and The Arch's Anvil at www.TheArchsAnvil.com

Ever open your laptop and think "Where do I even start?" with 47 tabs open and your brain running on dial-up internet? This feeling means one thing: you've become the bottleneck in your own business. In this episode, I break down why everything feels urgent when you're the bottleneck, and give you the exact first step to start building a business operating system that actually works. You'll discover: Why urgency isn't a time management problem (it's structural) The real reason your to-do list gets longer, not shorter My simple framework to identify where you're the single point of failure A real client example: from £18/hour to £85/hour strategy If you're tired of bouncing between fires and ready to build systems that hold your business, this episode shows you exactly where to start. Next step: Book your CEO Operating Audit at https://hollybray.com/audit or DM me "AUDIT" on Instagram.

This episode will outline the key benefits of real-time visibility, the technology making it possible and the trends shaping the future of chemical supply chains.

In a market flooded with pitch decks and pro forma promises, what actually drives durable returns in private real estate?  In this episode, Jim sits down with Jacob Vanderslice of VanWest Partners to dissect the operational backbone of self-storage, the risks behind the spreadsheets, and why real investors focus on downside protection more than projected upside. Key Takeaways: Self-storage is an operating business. With granular rent streams, month-to-month leases, and retail-level management, it's not just real estate—it's operations. Cycles expose weak decisions. Jacob shares how forced timing, tax pressures, and poor planning can destroy returns—and how to avoid those traps. The right questions matter. A good pitch isn't enough. Investors should ask about worst-case outcomes, not just IRR targets. Self-storage may look simple from the outside, but as Jacob Vanderslice makes clear, consistent returns come from disciplined operations, not market timing. W hether you're using Infinite Banking or other private capital strategies, the message is the same: know your operator, understand the risks, and focus on long-term execution—not short-term projections. Connect with Jacob Vanderslice: Website: www.vanwestpartners.com/ Linkedin: www.linkedin.com/in/jacob-vanderslice-02905b16b/  

Connect with Dave:https://www.linkedin.com/in/davidriess/https://www.wunderpower.com/Click to text the show! Email Jonathan with comments or suggestions:podcast@thesourcecre.comOr visit the webpage:www.thesourcecre.com*Some or all of the show notes may have been generated using AI tools.

Learn the 8-step roadmap that helped cut costs in half and achieve operational excellence. Discover how to create purpose-driven teams, implement tier meetings, and engage frontline problem solvers. Do you have team members ready to lead improvement projects with data-driven precision? Click here to learn more about our Six Sigma Green Belt

How can a simple, systemwide framework empower 20,000 frontline staff and leaders across Scripps Health to boost retention, reduce costs, and drive operational excellence — all while keeping patients at the center? Dr. Ghazala Sharieff reveals how the six Rs turned bold goals into everyday actions, building a common language...

Whether you're an entrepreneur offering transformative services or an Operational Excellence leader championing Lean tools inside a company—one challenge remains the same: getting people to actually want what you offer. Having powerful tools, processes and services isn't enough. If people aren't engaging with what you offer, the problem usually isn't the tool. It's the relationship. Relationships open the door to creating desire and demand for your services.  Establishing know, like, and trust factors are essential for your success.  In this episode, you'll discover 5 actionable strategies  to build trust, credibility, and desire for your tools, processes, and services—without pushing or convincing. When you focus on connection first, adoption and buy-in follow naturally.  These relationship-building practices help you overcome resistance, boost engagement, and create a steady stream of clients and internal champions who are eager to use your tools, processes, and services—because they trust you, and they see the value.   [00:00] The Hidden Key to Demand: Why Relationships Make or Break Your Business Discover how building relationships isn't just “nice”—it's a strategic advantage that makes people crave your process, tools, and services. [06:14] The #1 Mistake Entrepreneurs & Intrapreneurs Make Are you unknowingly sabotaging interest in your offers? Learn the common misstep that kills desire—and what to do instead. [12:02] Strategy 1: The 30-Minute Connection Walk Steal this genius approach used by beloved leaders to deepen trust, loyalty, and engagement—in just 30 minutes a day. [17:45] Strategy 2: The Information Tracker Got a bad memory? No problem. Learn how to remember details that make people feel seen, valued, and eager to work with you. [22:58] Strategy 3: Relevant Resources Turn a simple conversation into a golden opportunity to serve—and become unforgettable in the process. [28:11] Strategy 4: Customized Approach How tailoring your language and tools to individual preferences skyrockets their interest and investment. [33:40] Strategy 5: The Power of Tie Backs Discover the one relationship move that builds emotional connection, keeps you top of mind, and primes people to say yes.  

In this episode, Michael Walker speaks with aesthetics industry expert Rebecca Landriault about the keys to operational excellence in running a successful aesthetic practice. With nearly two decades of experience spanning clinical aesthetics, laser technology, practice management, and vendor negotiations, Rebecca offers invaluable advice for providers at all stages of growth, from solo entrepreneurs to multi-location empires. The conversation focuses on building strong operational foundations before diving into marketing, avoiding predatory laser sales, crafting a clear vision and internal culture, and moving away from transactional aesthetics to long-term client relationships.

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series.In this minisode, Tony Tielen, former Group Director of Operational Excellence at Smiths Group plc, shares how data-driven decisions, talent incubation, and inclusive behaviours are helping shape a more balanced future.Listen to the full episode here: https://pmi.co.uk/knowledge-hub/podcast-the-leadership-blueprint-for-a-continuous-improvement-culture/PERFORMANCE IMPROVEMENT IN AN AI-DRIVEN WORLD.Save the Date. 17th March 2026.The Goals to Results Conference is back, and it's grounded in the challenges you're experiencing and the opportunities you're facing as you lead change, transformation, and continuous improvement.>>> Join Priority Booking List

Today, we're excited to get to know Adam Stansell, CEO and Founder of Axle Health, the operating system for Home Health.Before founding Axle, Adam spearheaded the launch of new markets at UberEats and built a high-growth business line at Motive, a leader in fleet logistics. With deep expertise at the intersection of operations, technology, and scale, he's now bringing world class logistics to one of healthcare's most overlooked frontiers: home health.Founded in 2020, Axle is tackling the $150B+ home health industry in the US growing at 9% every year, of which most of home health still runs on old legacy software or spreadsheets. Recently announced, Axle has raised $10M in Series A led by Carl Byers and Julia McDowell at F-Prime Capital, joined by Lightbank and previous investors YC and us at Pear VC! We at Pear, especially my GP Mar Hershenson and I have been super grateful to be part of his journey.

What You'll Learn:In this episode, host Shane Daughenbaugh, Andy Olrich, and guest Jason Jackson discuss the concept of the Silicon Prairie and its growing tech innovation. Jason shares his leadership journey, emphasizing the importance of agility, self-awareness, and continuous improvement. They highlight the success of Nebraska's Center of Operational Excellence (COE) in fostering a culture of continuous improvement, which helped the state navigate the pandemic effectively.About the Guest:Jason Jackson is a Marine Corps veteran and Chief Human Resources Officer for the State of Nebraska. Known for blending Midwestern grit, military discipline, and a passion for public service, Jason drives government transformation through Lean principles and servant leadership.With experience in both public and private sectors, he champions simplicity, hard work, and continuous improvement. From optimizing HR systems to streamlining services, Jason proves that innovation and compassion can thrive in the heartland.Links:Click Here For Jason Jackson's LinkedIn

Today, Sam Lambert from Planetscale is back for a third time. Planetscale just announced Planetscale Postgres, so we had to get Sam back to tell us how and why they decided to add support for Postgres. It's always great to have Sam on -- he brings great stories about real customers and honest insight about the state of the database industry. In this episode, we talk about the road to Postgres and how operational excellence is the only true advantage in database providers. Sam walks us through the current Planetscale Postgres offering, along with details on Nova, a new sharded Postgres project that Planetscale is working on. Along the way, we get updates on Planetscale Metal, how demand has been for Planetscale Postgres, and future plans for Planetscale.

Tentu Venkataramana |  Group CEO-JR Group of IndustriesVenkataramana is a conglomerate with diverse interests in areas like iron, steel, and secondary manufacturing. He is a management graduate from the Indian Institute of Management, Indore, and has a career spanning high-profile organizations like Bharat Heavy Electricals Ltd (BHEL) and Larsen & Toubro (L&T). He is known for his leadership in driving business performance and his frequent speaking engagements on topics ranging from motivational and leadership skills to technological innovation and manufacturing practices. Tentu Venkataramana has a track record of developing innovative technologies, inspiring teams, and driving significant business growth, as seen in his previous roles at BHEL and L&T. He is a sought-after speaker on topics related to leadership, management, and technology, with over 10,000 hours of speaking experience. He has spoken at prestigious events and platforms like the Economic Times (India), Manufacturing Today (India), and the International Forge Master Meet. Tentu Venkataramana has received two awards from the President of India for his innovative energy conservation technologies in 2015 and 2017. He has also been recognized as an "Inspirational Icon for Young Generation". He is actively involved in industry events and conferences, including Fabex25 in Pune, where he discussed the synergy between Operational Excellence, ESG, and Industry 4.0. He is actively involved in transforming JR Group into a world-class conglomerate, driving improvements in business performance, departmentalization, turnover, and net worth. He is the author of the upcoming book "Rewrite Your Future," shared on LinkedIn. 

What You'll Learn:In this episode, host Catherine McDonald, Shane Daughenbaugh, and guest Randy Kesterson discuss the integration of AI with Lean thinking on the Lean Solutions Podcast. They emphasize the importance of maintaining human judgment and involvement in the process. They also discuss the need for accurate data collection and the potential for AI to transform workplaces, urging leaders to embrace AI to stay relevant.About the Guest:Today's guest is Randy Kesterson, a seasoned operations executive, consultant, and thought leader with over three decades of experience in manufacturing, supply chain, and Lean transformation. Randy's career includes executive roles at companies like Eastman Chemical and J.M. Huber Corporation, where he led significant enterprise-wide process improvement initiatives.As a certified Lean Six Sigma Black Belt and a skilled coach, Randy helps organizations achieve operational excellence through practical strategies grounded in real-world experience. He currently serves as a trusted advisor and consultant, guiding leaders across industries in strategy deployment, leadership development, and continuous improvement.Links:Click Here For Randy Kesterson's LinkedInClick Here For Kesterson Group Website 

Join us for a deep dive into the world of hospitality as we chat with Ha Ly, Head of Marketing at Pokeworks, a leading player in the fast-evolving food industry. Discover the hospitality strategies and insider insights that make Pokeworks stand out in the restaurant scene. From operational excellence to innovative poke bowl recipes, Ha shares the secrets behind scaling a successful food service brand. Enjoy entertaining stories and industry trends, all served in partnership with Qu, where technology meets culinary creativity. Whether you're a seasoned pro in hospitality or exploring investment opportunities in food service, this episode is packed with valuable information. Episode Credits:Produced by: Branded Hospitality MediaHosted by: Michael Schatzberg, JImmy FrischlingProducer: Julie ZuckerCreative Director: Adam LevineShow Runner: Drewe RaimiPost Production: Three Cheers Creativewww.thehospitalityhangout.com

Jesse Pujji reveals how he builds wildly successful companies from scratch by doubling down on talent, distribution, and the power of bootstrapping.   In this episode, Sarah Lockwood sits down with the serial founder and investor behind Gateway X, a venture studio that launches and scales high-performing companies without venture capital. Jesse shares how he went from Goldman Sachs and McKinsey to building Ampush, one of Facebook's earliest and most effective performance marketing agencies, which grew to manage over $1 billion in ad spend for top brands like Uber, Peloton, and Dollar Shave Club. That experience became the foundation for how he now builds high-performance teams and scalable businesses through bootstrapping.   Jesse breaks down the core principles that drive his companies: hiring exceptional talent, obsessing over sales and distribution, and staying rooted in profitability from day one. He shares the origin stories of ventures like GrowthAssistant, which connects startups with offshore marketing talent, and explains how each business at Gateway X is shaped by a unique unfair advantage and the right operating partner, not a VC-funded roadmap. From his two-farm model for sourcing ideas and people to his frameworks for knowing when to walk away from a failing project, Jesse offers a rare look into what it really takes to scale without VC.   This is a must-listen for founders ready to trade the unicorn myth for real traction, culture-driven leadership, and sustainable growth on their own terms.   Episode Breakdown: 00:00 Jesse Pujji's Entrepreneurial Journey from Ampush to Gateway X 05:01 Core Principles for Bootstrapping and Scaling Without VC 08:48 How GrowthAssistant Scaled to $20M in Revenue 13:32 The Two-Farm Model: Matching Ideas with the Right People 15:00 Knowing When to Kill an Idea and Move On 16:02 Inside Aux: Translating Marketing for Private Equity 21:09 Why Sales and Distribution Matter More Than Product 22:14 The Power of High Performance Teams 27:02 Building Profitable Companies with Operational Rigor 34:30 Managing Attention, Energy, and Leadership Across Startups 38:48 Conscious Leadership and the Value of Coaching   Links Dave Kashen - Startup CEO Coach Book - The 15 Commitments of Conscious Leadership: https://a.co/d/j4uKz9A   Connect with The Conscious Entrepreneur: LinkedIn: https://www.linkedin.com/company/conscious-entrepreneur/  Instagram: https://www.instagram.com/conscious_entrepreneur_summit/  Website: http://www.consciousentrepreneur.us    Connect with Jesse Pujji: Website Gateway X: https://www.gateway.xyz/ LinkedIn: https://www.linkedin.com/in/jessepujji/   Connect with Sarah Lockwood: LinkedIn: https://www.linkedin.com/in/lockwoodsarah/ Website: https://hivecast.fm HiveCast.fm is a proud sponsor of The Conscious Entrepreneur Podcast.

Welcome to The Organised CEO era! In this milestone episode, I'm breaking down exactly why traditional productivity advice keeps you trapped as the bottleneck in your own business, and introducing the CEO Operating System that changes everything. This isn't about colour-coded calendars or perfect morning routines. This is about building a business that runs WITH you leading it, not you holding it all together. What you'll discover: Why "fake organised" productivity advice is keeping you stuck The 7-pillar CEO Operating System that eliminates overwhelm Real client transformations (from 60-hour weeks to 35 hours with 40% revenue increase) My complete offer suite designed to take you from chaos to clarity to systems mastery If you're tired of being essential to everything and ready to start being essential to the right things, this episode shows you exactly how. Ready to get started? CEO Operating Audit: Get clarity on your biggest bottlenecks in 90 minutes: https://abranchofholly.com/audit  CEO Studio: 3-month private mentorship to co-build your operating system (DM me on Instagram) Make It Happen Collective: Group program with community support and accountability: https://abranchofholly.com/collective  This is your invitation to stop being the system and start building it.

For many warehouse companies and distribution centers, dealing with logistics, and facilities, and workforce development can be a challenge. That's where The TAC Group comes in. “We're a supply chain operations consulting firm,” Grace Napolitano, the company's principal and business development executive, told the CBIA BizCast. “We are focused on operational excellence within distribution and fulfillment centers.” Napolitano and her husband Zack started the company in 2023 after he spent his career working with FedEx and other distribution companies. That experience included working with companies to implement new management systems. “He really kind of fell in love with that area and working with different companies to help with their operational excellence,” Napolitano said. “He had so much care for the people that worked for him. He really cared about what their life story was, not just how they could perform for him and for the operation.” Napolitano had a background in business operations, sales and marketing. She previously worked in the media industry including as publisher and lead national ad director for the Chicago Sun Times. “So, I said, ‘If you trust what I can do, I trust what you can do,' and The TAC Group was born,” she said. Napolitano said the company focuses on helping businesses with third-party logistics, facility layout and design, leadership development. But she said they are most proud of their labor optimization programs. “We're very passionate about making sure people enjoy coming to work and not just being kind of like a racehorse being whipped go faster, go faster,” she said. She added their goal is to give them “the why behind what we're doing.” She highlighted the high-paced environment of working in a distribution center. “Distribution is a grind,” she said. “It's 24/7—it's multiple shifts. There are reports coming in at 3 am, there are holidays being missed, there's birthdays being missed. “With The TAC group, it's really our focus to connect with the frontline workers on a personal level.” Napolitano said that workforce retention is a significant challenge for distribution centers. She said when workers leave for a different company, it costs an average of $8,000 to replace and train them. “If we could just put that investment into coaching and training the managers to work with their frontline workers, to make them feel like they're part of the organization, that they're valued and that they matter—that really will help the businesses keep jobs here in Connecticut,” Napolitano said. Napolitano said a big part of their work is to train managers to work with and support their employees. She added many of those managers were previously frontline workers themselves, and don't necessarily know how to coach and guide other workers. “We're giving them that skill set to be great leaders and great managers of the next generation of managers and executives,” she said. Related Links: The TAC Group Website: http://thetacgrp.com/ LinkedIn: https://www.linkedin.com/company/tacgroupconsulting/ Grace Napolitano on LinkedIn: https://www.linkedin.com/in/gracenapolitano/ CBIA Website: https://www.cbia.com/ LinkedIn: https://www.linkedin.com/company/cbia/

 ABOUT OUR GUEST:  Jennifer Black is a powerhouse of grit, strategy, and results. With decades of experience leading cross-functional teams for multi-billion-dollar companies, she's known for driving innovation, building strong teams, and moving complex initiatives forward with clarity and confidence.  She currently serves as Mission Critical Senior Principal Program Manager at Trane Technologies, leading high-stakes projects in the Commercial HVAC business. From concept to execution, Jennifer brings teams together to deliver global, multimillion-dollar solutions that raise the bar. In previous roles, she led new product development for major HVAC platforms, unlocking $20M+ in investments and pushing for energy-efficient, sustainable innovations. She's also tackled roles in equipment finance and pricing strategy, all while delivering measurable, mission-aligned value.  Jennifer holds a mechanical engineering degree from Gannon University and is a certified Project Management Professional. She's passionate about developing the next generation of talent, serving on advisory boards for Women in STEM and Women in Science & Engineering. Her leadership has earned her multiple awards—including the 2024 Commercial HVAC President's Award and the 2014 Latin America President's Award for Operational Excellence.  CONNECT WITH JENNIFER Social Media: LinkedIn   EPISODE AND EMPOWERING WOMEN IN INDUSTRY LINKS Grit: The Power of Passion and Perseverance | Angela Lee Duckworth | TED GRIT by Angela Duckworth | Animated CORE Message The three secrets of resilient people | Lucy Hone | TEDxChristchurch Empowering Women in Industry Membership National Event - Registration Link!! Empowering Women in Industry Magazine Empowering Women in Industry Website Empowering Women in Industry Virtual Events  QUOTES AND KEY TAKEAWAYS  “Grit isn't a solo sport. It takes a team—your project team, your support system, your people.”  “Never give up.  There's always a different path. “Every time I get into a difficult place, I remember that conversation with my dad… because that was devastating to me. But it shaped how I handle things. I never give up—I just might have to find a different way to do it.” “If you come in saying, ‘Well, I don't know how we're going to get this done,' everyone starts believing that it can't be done. But when you're positive, people start believing in themselves.” “I wasn't going to give up. I was just going to redo it.” (—on disassembling and rebuilding a crib solo. Grit in action!) “You have to have passion in what you're doing. If you don't enjoy it, you might not be as positive—and you might not be as persistent—because you don't like what you're doing.” “I love going onto those campuses... I like seeing all this enthusiasm for what their next steps are. That, to me, is really exciting. It brings me back to being that student and thinking about all the things that I could accomplish.” 

Is it possible to lead a real, long-term cultural transformation in a publicly traded company—where shareholders often demand short-term financial results?It's challenging, yet possible. And GE Aerospace, with CEO Larry Culp at the helm, is leading the way. I invited Phil Wickler, Chief Transformation Officer, back to discuss the enterprise-wide shift toward lean at GE Aerospace.We explore what it takes to build a lean management system across a global company of 50,000+ people and how GE Aerospace is embedding problem-solving thinking, leadership behavior, and capability building into every layer of the organization as the strategic approach to getting business results.Discover the difference between “doing” lean and “being” lean and what it takes to shift from operational leadership and “being the expert” to transformational influence and building capability across the organization.If you're an operational leader, internal lean practitioner, external consultant, or if you want to lead change at scale, don't miss this episode!YOU'LL LEARN:How to strengthen the positioning of internal change teams and continuous improvement efforts—with and without executive supportWhy real transformation starts with leadership behaviors—not tools—and the key mindset and behavior shifts needed for lasting impactHow GE Aerospace is overcoming GE's Six Sigma historic approach to improvement and leaders' long-standing misconceptions about lean The purpose and elements of GE Aerospace's proprietary FLIGHT DECK lean operating system and how it's aligning lean fundamentals and behaviors across the organizationWhy shifting the ROI conversation on capability-building (not just cost savings) is critical for long-term transformation successABOUT MY GUEST:Phil Wickler is a Chief Transformation Officer at GE Aerospace where he has enterprise responsibility for EHS, Quality, Lean Operations, Sustainability and Transformation. Phil joined GE in 1995. He progressed through several operations roles, including Six Sigma Black Belt in assembly and component manufacturing, and as a facility manager. Then most recently, the Vice President of Supply Chain at GE, leading global manufacturing and supply chain operations.IMPORTANT LINKS:Full episode show notes: ChainOfLearning.com/46Connect with Phil Wickler: linkedin.com/in/philip-wicklerCheck my website: KBJAnderson.comFollow me on LinkedIn: linkedin.com/in/kbjandersonLearn more about lessons from Toyota Leader, Isao Yoshino: Learning to Lead, Leading to Learn  TIMESTAMPS FOR THIS EPISODE:01:54 Phil's career journey to Chief Transformation Officer04:28 Steps to lead culture change and build a thriving lean enterprise07:23 Common leadership misconceptions09:13 Helping leaders go to gemba with humility12:14 Setting up hoshin kanri up for success14:25 Importance of reflection for continuous improvement16:41 Narrowing down objectives vs. working on everything at once20:18 Moving from an operational leader to a transformational change leader22:04 How centralized and decentralized lean teams support enterprise culture change25:15 Integrating communications and HR functions in transformation & talent development26:18 GE Aerospace's proprietary lean management system – FLIGHT DECK28:12 Mindset shifts that shaped Phil's leadership31:00 Measuring cultural change through lean and FLIGHT DECK34:57 Starting with the basics is critical in leading change37:55 Real-world example of progress at site level39:21 How to strengthen the positioning of lean/Operational Excellence in your organization41:55 One element that accelerated GE Aerospace's transformation42:31 How to get started/ bring senior leaders on board

In this episode, Abi Noda speaks with Gilad Turbahn, Head of Developer Productivity, and Amy Yuan, Director of Engineering at Snowflake, about how their team builds and sustains operational excellence. They break down the practices and principles that guide their work—from creating two-way communication channels to treating engineers as customers. The conversation explores how Snowflake fosters trust, uses feedback loops to shape priorities, and maintains alignment through thoughtful planning. You'll also hear how they engage with teams across the org, convert detractors, and use Customer Advisory Boards to bring voices from across the company into the decision-making process.Where to find Amy Yuan: • LinkedIn: https://www.linkedin.com/in/amy-yuan-a8ba783/Where to find Gilad Turbahn:• LinkedIn: https://www.linkedin.com/in/giladturbahn/Where to find Abi Noda:• LinkedIn: https://www.linkedin.com/in/abinoda In this episode, we cover:(00:00) Intro: an overview of operational excellence(04:13) Obstacles to executing with operational excellence(05:51) An overview of the Snowflake playbook for operational excellence(08:25) Who does the work of reaching out to customers(09:06) The importance of customer engagement(10:19) How Snowflake does customer engagement (14:13) The types of feedback received and the two camps (supporters and detractors)(16:55) How to influence detractors and how detractors actually help (18:27) Using insiders as messengers(22:48) An overview of Snowflake's customer advisory board(26:10) The importance of meeting in person (learnings from Warsaw and Berlin office visits)(28:08) Managing up(30:07) How planning is done at Snowflake(36:25) Setting targets for OKRs, and Snowflake's philosophy on metrics (39:22) The annual plan and how it's shared Referenced:CTO buy-in, measuring sentiment, and customer focusSnowflakeBenoit Dageville - Snowflake Computing | LinkedInThierry Cruanes - Snowflake Computing | LinkedIn

How do you pivot from a record-breaking NFL career to transforming the investment space?  Marques Colston shares his compelling story of grit, adaptation, and leading with purpose. In this episode of Mitlin Money Mindset®, Larry Sprung sits down with Marques Colston, a Super Bowl champion and founding partner of Champion Venture Partners. Marques reflects on his journey from being an overlooked draft pick to a trailblazer in democratizing sports investments, emphasizing resilience, operational excellence, and accessibility for all investors. Marques discusses: His transition from NFL athlete to entrepreneur and the pivotal role of self-awareness The vision behind Champion Venture Partners and its focus on accessibility in investments The parallels between sports and business, highlighting discipline and risk-taking How fractional ownership and emerging sports are reshaping the investment space The significance of education and empowering new investors for long-term impact And more! Resources: Mitlin Financial   The JOY and Productivity Journal by Lawrence Sprung  Download Your Free Copy of the Couple's JOYful Money Guide Connect with Larry Sprung:  LinkedIn: Larry Sprung Instagram: Larry Sprung Facebook: Larry Sprung X (Twitter): Larry Sprung Connect with Marques Colston:  Website: Champion Venture Partners Website: Marques Colston LinkedIn: Marques Colston  Twitter: Marques Colston   Instagram: Marques Colston  LinkedIn: Champion Venture Partners  Instagram: Champion Venture Partners Facebook: Champion Venture Partners TikTok: Champion Venture Partners YouTube: Champion Venture Partners  About our Guest: A seasoned business leader, Marques's business career is shaped by the perspectives and lived experiences gained from his journey to becoming an unlikely NFL standout. Marques's journey from small school prospect through a decade-long NFL career taught him how success has to be earned everyday, and sustaining it at the highest level requires humility that allows you to be an active learner, curiosity to explore new ways to unlock value, and confidence built on preparation and repetition. This philosophy is the foundation of Marques's post-football journey as an entrepreneur, educator, financial advisor, and executive coach and strategic consultant for dozens of companies – startups to Fortune 100.  His diverse path is connected by the vision to empower underserved and underestimated communities, helping them envision and achieve beyond their current limitations.  CVP represents an opportunity for Marques to leverage his passion, skills, influence, and access to build a firm with the potential to build a legacy of doing well and good, by creating access to wealth building opportunities to a more diverse group of investors. Disclosure: Guests on the Mitlin Money Mindset are not affiliated with CWM, LLC, and opinions expressed herein may not be representative of CWM, LLC. CWM, LLC is not responsible for the guest's content linked on this site.  

On this episode of Best Ever CRE, Joe Cornwell interviews Nick Stageberg, owner of Black Swan Real Estate. Nick shares how 2024 marked their best acquisition year ever, with 2025 already on pace to surpass it, thanks to a focus on fixed-rate debt and operational excellence. He dives deep into their vertically integrated model, drawing on lessons from software development and Japanese lean manufacturing to run a highly efficient, team-based property management system. Nick also shares a tough lesson from a permitting nightmare in Tacoma and a recent big win on a 112-unit deal in Minnesota secured through creative financing and mission-aligned operations. Nick Stageberg Current role: Owner of Black Swan Real Estate Say hi to them at: blackswanteam.com – book 15 min with Nick securefreedomfund.com – learn about their preferred equity fund Get a 4-week trial, free postage, and a digital scale at ⁠https://www.stamps.com/cre⁠. Thanks to Stamps.com for sponsoring the show! Post your job for free at https://www.linkedin.com/BRE. Terms and conditions apply. Join the Best Ever Community  The Best Ever Community is live and growing - and we want serious commercial real estate investors like you inside. It's free to join, but you must apply and meet the criteria.  Connect with top operators, LPs, GPs, and more, get real insights, and be part of a curated network built to help you grow. Apply now at ⁠www.bestevercommunity.com⁠ Learn more about your ad choices. Visit megaphone.fm/adchoices

Jacob Mullins, Venture Partner at Village Global, welcomes Kristen Ostro, founder and CEO of Strut Consulting, to discuss the foundational elements that set venture capital firms up for long-term success. Kristen shares how her career began under the mentorship of Dick Kramlich at NEA, where she was trained in the core values and operational excellence that have shaped her approach to supporting dozens of VC firms across Silicon Valley. Drawing on this experience, Kristen explains why establishing a clear mission, vision, and values (MVV) framework is essential for firm alignment, decision-making, and building a resilient culture.Kristen outlines the common pitfalls firms face when they skip the MVV exercise, such as misalignment, wasted resources, and cultural drift, and offers actionable advice for integrating MVV into hiring, branding, and succession planning. She emphasizes that it's never too late for a firm to revisit and refine its core principles, and shares practical tips for making the process collaborative and authentic.Listeners will gain valuable insights on how to differentiate their firm in a competitive market, attract top talent, and create a legacy that stands the test of time. Kristen's reflections, inspired by her early training with one of venture capital's founding fathers, offer a roadmap for building a values-driven organization that can thrive for decades.VC Mastermind is a private podcast for VC Managing Partners. Designed for senior decision-makers at VC firms managing $50 million to $5 billion of institutional capital, VC Mastermind delivers premium insights, peer exchange, and operational best practices across all stages of a firm's life cycle. It was founded by Jacob Mullins (@jacob on X / twitter) – a 20-year veteran of the Silicon Valley startup tech and venture capital industry based in San Francisco.Thanks for listening — if you like what you hear, please review us on your favorite podcast platform.Check us out on the web at www.villageglobal.vc or get in touch with us on Twitter @villageglobal.Want to get updates from us? Subscribe to get a peek inside the Village. We'll send you reading recommendations, exclusive event invites, and commentary on the latest happenings in Silicon Valley. www.villageglobal.vc/signup

If you're looking for more strategies to operate and manage your freight business efficiently, look no further and listen to our guest, Kyle Lintner! Kyle emphasizes improving cash flow and profitability, key business assessment processes, the importance of automation, balancing technology and human interaction, and leveraging AI tools for various tasks!   About Kyle Lintner Born, raised, and residing in Chicago, Kyle Lintner is an unapologetic Cubs fan, free market enthusiast, and logical tamer of risk. Utilizing 25 years of investment market experience, Kyle employs a unique methodology to solve problems within supply chains. With an objective, analytical point of view, Kyle is a frequent contributor in print, television, and radio for unbiased assessments of current freight market dynamics, conditions, and industry participants.  

Although Mobile Home Parks have been great investments over the past couple decades, they have not been immune to the same challenges that other asset classes have faced. These include interest rate escalations plus operating costs such as labor, supplies, and insurance. Despite these headwinds, however, prices have mostly held firm although imminent loan maturities may yield attractive buying opportunities. Jeff Cook, CEO of Cook Properties, is the largest Mobile Home Park operator in the state of New York. Jeff has enjoyed amazing success but has experienced growing pains over the past couple years that have impacted his latest fund. 

Amidst constant change, clear communication is the key to navigating uncertainty.How do you communicate with others when you're confused yourself? For Rob Siegel, leadership isn't about avoiding uncertainty, it's about embracing the clarity that ambiguity can bring."What if ambiguity is the new normal?" asks Siegel, a venture investor and lecturer at Stanford Graduate School of Business. From rapidly evolving AI to ratcheting geopolitical tensions, every day brings a “crisis du jour,” he says. “I may like it, I may not like it. That doesn't really matter, but I've gotta get my team through it."In his latest book, The Systems Leader: Mastering the Cross Pressures That Make or Break Today's Companies, Siegel explores how leaders today are “living in dualities,” caught between managing existing processes and adapting to emerging disruptions. “The sooner we get comfortable with [change] in the sense of ‘I don't have to like it, but I can deal with it,' then [we can] lead our teams and give them the calm to know they can get through this.”In this episode of Think Fast, Talk Smart, Siegel and host Matt Abrahams explore how to communicate effectively amidst constant change. From preparation strategies for spontaneous speaking to building trust through candid conversations, Siegel offers practical tips for communicating with clarity when nothing is certain but change.To listen to the extended Deep Thinks version of this episode, please visit FasterSmarter.io/premiumEpisode Reference Links:Robert SiegelRob's Book: The Systems LeaderEp.35 Leading From The Hot Seat: How To Communicate Under PressureEp.37 Be Better: How Communication Catalyzes Business Transformation  Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters:(00:00) - Introduction (01:49) - Adapting Leadership for Uncertainty (03:18) - Systems Leadership and Cross Pressures (04:40) - Communication and Context (05:26) - Framing Complex Ideas (06:21) - Innovation vs. Execution (08:11) - Leading Through Ambiguity (09:33) - Short-Term vs. Long-Term Focus (12:44) - Balancing Strength and Empathy (15:26) - Leadership with Humanity (16:42) - Engaging Students Effectively (20:00) - The Final Three Questions (23:41) - Conclusion    *****This Episode is sponsored by Stanford. Stay Informed on Stanford's world changing research by signing up for the Stanford ReportSupport Think Fast Talk Smart by joining TFTS Premium.       

In this episode of Masters of Moments, host Jake Wurzak sits down with Greg Kennealey, CEO of Peregrine Hospitality, for an in-depth conversation on building and operating a diversified hotel platform with a focus on performance, alignment, and long-term value creation. With a career that includes time at Strategic Hotels and KSL Capital, Greg brings both institutional experience and an owner-operator mindset to the conversation. They discuss the evolving landscape of hotel investment, from pandemic-driven shifts in demand and staffing, to the renewed importance of leisure travel, stress-testing models, and driving performance across both luxury resorts and extended-stay properties. Greg also breaks down the founding of Peregrine, their vertically integrated approach, and how alignment and talent are central to outperforming in any market cycle. They also cover: How the best hotel companies earned loyalty by prioritizing staff during COVID Lessons from KSL on underwriting, capital planning, and long-term investing The rise of experiential and independent resorts—and where they see opportunity Why owner-operator models outperform in today's capital environment The critical role of KPIs like labor margin, guest satisfaction, and revenue flow Designing phantom ownership structures to retain and reward top hotel talent Building a culture of accountability and innovation from the ground up This episode is a masterclass in hospitality execution, told through the lens of someone who has scaled both iconic resorts and margin-driven select-service portfolios—and believes the best teams win every time. Links: Peregrine Hospitality - https://www.peregrinehg.com/ Greg on LinkedIn - https://www.linkedin.com/in/greg-kennealey-946b715/ Connect & Invest with Jake: Follow Jake on X: https://x.com/JWurzak 1 on 1 coaching with Jake: https://www.jakewurzak.com/coaching Learn How to Invest with DoveHill: https://bit.ly/3yg8Pwo Topics: (00:00:00) - Intro (00:01:32) - Resilience and Challenges in the Hotel Industry (00:03:12) - Investment Strategies and Stress Testing (00:04:59) - Balancing Leisure and Corporate Travel (00:08:21) - Operational Challenges and Innovations (00:34:13) - The Role of Location in Hotel Success (00:38:51) - Conviction in Hotel Investments (00:41:07) - The Complexity of Hotel Ownership (00:41:48) - The Owner-Operator Model (00:44:49) - Sales Strategies and Exit Timing (00:47:21) - Rapid Acquisition Challenges (00:50:12) - Building an Entrepreneurial Venture (00:54:24) - Operational Oversight and KPIs (00:58:40) - Managing Labor Costs (01:01:26) - Investing in Experiential Resorts (01:09:02) - Food and Beverage Strategies (01:15:52) - Future Goals and Favorite Hotels

This week's guest is Dr. Adil Dalal. Ron and Adil discussed the rapid evolution of AI and technology, how it affects lean and operational excellence, and more. An MP3 audio version of this episode is available for download here. In this episode you'll learn:  The quote Adil likes (2:51) His background (3:13) His thoughts on lean and AI (8:13) AI and value stream maps (11:44) What operational excellence will look like in the future (18:20) The transformation Adil is most proud of (29:21) His final words of wisdom (40:25) Podcast Resources Right Click to Download this Podcast as an MP3 Adil on LinkedIn Adil's Website Get All the Latest News from Gemba Academy Our newsletter is a great way to receive updates on new courses, blog posts, and more. Sign up here. What Do You Think? How do you envision the future of lean and operational excellence in terms of technology and AI?

Unlocking Innovation and Empowering Teams with Jon BassfordIn this episode of The Thoughtful Entrepreneur, host Josh Elledge speaks with Jon Bassford, Founder and CEO of Lateral Solutions. Jon dives into the intersection of leadership, operational efficiency, and organizational culture—sharing powerful lessons from his personal experiences and professional journey. If you're a leader striving to cultivate innovation and empower your team, this episode is packed with actionable strategies and mindset shifts you won't want to miss.Leadership That Lifts: From Powerlifting to Performance CultureJon Bassford draws a powerful parallel between his personal passion—powerlifting—and the principles of resilient leadership. As he explains, sustainable strength, whether physical or organizational, requires adaptation over time. Jon emphasizes injury prevention and the importance of modifying one's approach with age and experience. Leaders, too, must evolve—recognizing when to pivot, when to rest, and when to seek guidance. Just as athletes benefit from coaches, executives thrive when surrounded by mentors and strategic advisors.This mindset is reflected in Jon's work at Lateral Solutions, where the focus isn't on cookie-cutter consulting but rather on operational transformation. His team performs deep diagnostic evaluations of an organization's structure, culture, and decision-making processes. From there, they build customized, practical strategies and offer ongoing support to ensure execution. Jon's ideal clients are companies earning between $5M and $50M in revenue, but more importantly, they are led by individuals with a growth mindset—leaders eager to change and evolve.Much of Jon's perspective is captured in his book, The Curious Leader, which outlines three core shifts for today's executives: adopting a growth mindset, committing to operational excellence, and fostering a culture of feedback and collaboration. He also addresses the biggest barriers to innovation—namely, fear of change and lack of psychological safety. By inviting input from across the organization and leading with curiosity, Jon believes leaders can unlock their teams' full potential and create cultures where innovation isn't just encouraged—it's expected.About Jon BassfordJon Bassford is an operations professional and entrepreneur who leads with curiosity—his true superpower. After earning his JD and MBA, Jon applied his curiosity across a wide range of ventures, from startups to global nonprofits. Known for his curiosity-driven leadership, Jon helps organizations and individuals innovate, adapt, and grow by fostering cultures of inquiry and engagement. He also holds a Certificate in Change Leadership and is the author of the upcoming books The Curious Leader and The Co-Parenting Secret.About Lateral SolutionsLateral Solutions provides strategic consulting for growth-minded organizations. With a focus on operational alignment and leadership development, they help businesses uncover blind spots, build stronger foundations, and execute with clarity.Links Mentioned in this Episode:Jon Bassford on LinkedInLateral Solutions WebsiteEpisode Highlights:How powerlifting parallels sustainable leadershipThe 3

Go to https://cozyearth.com and use code HUMANHR for 40% off their best-selling sheets, pajamas, towels, and more. And if you get a post-purchase survey? Let them know you heard about Cozy Earth right here.In this episode, Traci Chernoff speaks with Lizabeth Wesely-Casella about the importance of internal communications and operational excellence in organizations. They discuss the role of HR in facilitating these processes, the challenges of internal mobility, and the need for external support to streamline operations. Lizabeth emphasizes that operational excellence is about delivering better, faster, and cheaper services while ensuring employee engagement and satisfaction. The conversation also addresses common concerns about streamlining leading to job loss and how important it is to align company values with operational goals. This conversation then takes a deep dive into operational excellence within organizations, particularly focusing on the role of HR and internal communications. They explore how fostering a culture of collaboration and understanding workflows can lead to improved engagement and productivity. The discussion emphasizes the need for effective communication strategies, feedback mechanisms, and the significance of face-to-face interactions in enhancing organizational clarity and community.Chapters00:00 Introduction to Operational Excellence and Internal Communications02:31 The Role of HR in Operational Excellence06:38 Challenges in Internal Mobility and Engagement09:55 Understanding Operational Excellence11:56 The Importance of External Support16:36 Addressing Concerns About Streamlining21:44 Aligning Company Values with Operational Excellence23:18 Fostering Operational Excellence Across Departments25:03 The Role of HR in Operational Excellence27:03 Understanding Workflow and Team Dynamics29:52 The Importance of Communication in HR31:56 Tailoring Internal Communications for Engagement34:11 Creating a Feedback Mechanism for Effective Communication36:58 The Power of Face-to-Face Communication41:08 Building Community and Clarity in BusinessWe hope you enjoyed Better, Faster, Cheaper: Unlocking Operational Excellence with Lizabeth Wesely-Casella. If you found our discussion insightful, we'd like you to take a moment to rate our podcast. Your feedback helps us grow and reach more listeners who are passionate about these topics. You can also leave a review and tell us what you loved or what you'd like to hear more of - we're all ears!Don't forget to rate, review, and subscribe! Plus, leave a comment if you're catching this episode on Spotify or YouTube.About Our Guest: Lizabeth Wesely-Casella is the Founder and CEO of L-12 Services Corp., a Washington DC-based firm specializing in operational excellence. As a strategic advisor, she focuses on internal communication, attrition mitigation, workflow management, process improvement, and culture.Lizabeth helps businesses enhance internal operations by leveraging team knowledge to reduce attrition and attract top talent. Her team fosters alignment and engagement to boost innovation and collaboration.A nationally recognized speaker, Lizabeth shares internal communications best practices across North America.Connect with Lizabeth Wesely-Casella here:Website: https://l12services.com/ LinkedIn: https://www.linkedin.com/in/lizabeth-wesely-casella/ Access the CATs Tool Kit: https://l12services.com/bonus-tool-cats-tool-kit/ Connect with Traci here: ⁠https://linktr.ee/HRTraci⁠Disclaimer: Thoughts, opinions, and statements made on this podcast are not a reflection of the thoughts, opinions, and statements of the Company by whom Traci Chernoff is actively employed.Please note that this episode may contain paid endorsements and advertisements for products or services. Individuals on the show may have a direct or indirect financial interest in products or services referred to in this episode.

David McClaskey is the Founder and President of McClaskey Excellence Institute. David McClaskey is an executive coach, consultant, conference presenter, trainer, and Baldrige expert and one of the few individuals to have the privilege of assisting seven companies to win eight Malcolm Baldrige National Quality Awards (about 6% of the total winners). In this episode, David will present The 4 Pillars to Operational Excellence. Join the Restaurant Unstoppable Network TODAY! Restaurant Unstoppable - EVOLVE! - Eric of Restaurant Unstoppable is now taking consultation and coaching calls! Book a consultation today! Schedule your call to become UNSTOPPABLE! Check out the website for more details: https://www.restaurantunstoppable.com/evolve Today's sponsors: US Foods: US Foods is hosting the event of the year, Food Fanatics 2025. August 19-20, 2025, at the Mandalay Bay, Las Vegas, NV. Network with over 5,000 Industry peers. Attend Zouk nightclub reception, expert breakout sessions, Keynote speeches, musical performances, and dramatic demonstrations, and sample the latest on-trend dishes. The Clock Is Ticking! Be Ready to Register on April 16 for Food Fanatics® 2025. To learn more, visit www.usfoods.com/foodfanatics2025 Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more.  Let's make 2025 the year your restaurant thrives. Guest contact info:  Website: https://mcclaskeyexcellence.com Email: info@mcclaskeyexcellence.com Thanks for listening! Rate the podcast, subscribe, and share!  We are on Youtube: @RestaurantUnstoppable

On this episode of The Horizon, John discusses key insights from a high-level meeting with ten of the nation's top commercial real estate investors. Topics included the rising threat of stagflation driven by tariffs and shifting trade policies, and the broader implications for inflation, interest rates, and apartment demand. Despite macroeconomic uncertainty, John notes that investor sentiment remains bullish, with many planning to be net buyers in 2025. He emphasizes that this is a cycle where strong operations matter most, and experienced operators will likely thrive as weaker investors exit the market. Get a 4-week trial, free postage, and a digital scale at ⁠https://www.stamps.com/cre⁠. Thanks to Stamps.com for sponsoring the show! Post your job for free at ⁠https://www.linkedin.com/BRE⁠. Terms and conditions apply. Join the Best Ever Community  The Best Ever Community is live and growing - and we want serious commercial real estate investors like you inside. It's free to join, but you must apply and meet the criteria.  Connect with top operators, LPs, GPs, and more, get real insights, and be part of a curated network built to help you grow. Apply now at ⁠www.bestevercommunity.com⁠ Learn more about your ad choices. Visit megaphone.fm/adchoices