POPULARITY
In this episode of the Tyler Tech Podcast, we examine how the evolving tech landscape, AI adoption, and changing organizational demands are reshaping state and local government.Guest host Bob Ragsdale, director of analyst relations at Tyler, sits down with Dustin Haisler, president of e.Republic, for a forward-looking conversation on the trends shaping public sector innovation. Drawing from his insights at the Center for Digital Government's Beyond the Beltway conference, Dustin explores how governments are managing technical debt, building enterprise technology strategies, and adapting to emerging tools and innovations shaping public sector operations.Dustin also discusses how agencies can embrace continuous improvement, foster a culture of innovation, and meet rising expectations from residents. From workforce reskilling to the importance of data governance and enterprise solutions, this episode is full of practical guidance for public sector leaders charting a course through uncertainty.Tune in to hear how IT leaders and mission owners alike can seize this moment to reimagine service delivery — and why there's never been a more exciting time to work in government.This episode also highlights Tyler Connect 2025, our annual conference designed to bring public sector professionals together to empower, collaborate, and imagine. Join us in San Antonio, Texas, from May 11-14, 2025, for product training, networking, and inspiration to help drive your organization forward. Early registration is now open — visit tylertech.com/connect to secure your spot!Blog: Let's Empower, Collaborate, and Imagine at Connect 2025!And learn more about the topics discussed in this episode with these resources:Download: Building a Resilient GovernmentDownload: A Digital Guide to Modernizing the Resident ExperienceDownload: Revolutionizing the Government Workforce With AIDownload: Digital Access and Accessibility in the Resident ExperienceDownload: How to Create a Unified Digital Payment ExperienceBlog: Partnering With Communities to Build ResilienceBlog: Increase Community Resilience With Modern Payment SystemsBlog: How Cloud-Based Solutions Expand Access to State ServicesListen to other episodes of the podcast.Let us know what you think about the Tyler Tech Podcast in this survey!
In this episode of Next-Gen GTM, host Josh Ellars engages with Dustin Haisler of e.Republic, delving into the future of go-to-market strategies. Their conversation uncovers the pivotal role of personalized marketing and innovative technologies in shaping effective go-to-market approaches. Here are some key takeaways:Hyper-Personalization and Contextual Marketing: The shift towards customized marketing messages tailored to individual needs, enabled by advancements in generative AI, underscores the need for businesses to adopt a more nuanced and personal approach in their marketing strategies.Data Foundation and Integration: Dustin stresses the importance of a solid data infrastructure, internally named "Data OS", to support advanced analytics and personalized marketing efforts. This involves integrating various data sources to form a cohesive, actionable database.Targeted Engagement and Buyer Journey: Highlighting the importance of understanding and engaging with various buyer personas throughout their purchasing journey, Dustin advocates for a strategic, data-informed approach to influence decision-makers effectively.Embracing New Technologies: Both Josh and Dustin are excited about the potential of AI and machine learning in optimizing go-to-market strategies. They discuss how these technologies can streamline operations, enhance personalization, and offer new insights for targeted marketing efforts.Empowerment and Innovation: Dustin advises empowering teams and dedicating time for innovation and strategic thinking. He suggests creating opportunities for team members to contribute ideas and strategies that could lead to business growth and improved market positioning.This episode offers valuable insights for go-to-market leaders looking to leverage data, technology, and innovative marketing strategies to grow their business, especially within niche markets like the public sector.Chapters: (00:01) Introduction to Dustin Haisler and e.Republic(02:24) Go-To-Market as a Service (07:08) Data OS and Advanced Segmentation(10:49) Future of Go-To-Market Practices(16:41) Leveraging AI and Machine Learning(21:14) Strategic Advice for Growth________Want to learn more about how to truly make your buyers the center of your go-to-market efforts? Check out OpenGTM's 5 core use cases, leveraging the detailed, machine learning-powered, attributes of your buyers: Buyer segmentation Deal + Lead Scoring Revenue Predictions Blog + Social Content Lead Sourcing Check it all out at opengtm.ai.
DisrupTV Episode 275, Shrijeet Mishra, Dustin Haisler, Susan Brady by DisrupTV
Hi #smartcommunity friends! In this episode of the Smart Community Podcast I have a great talk with Dustin Haisler. Dustin is the Chief Innovation Officer for e.Republic, a media and research company focused exclusively on state and local government. Dustin is also an Eisenhower Fellow and Program Faculty for the Certified Public Management Program at Texas State University. In this episode, Dustin starts by telling us about his background in banking, how he ended up working in Government to then startups, and his passion for Government and in particular cities. Dustin then shares with us what a Smart Community is to him, a bit about e.Republic and what they do, and we discuss the importance of being able to work together and partner with governments, before Dustin shares with us some of his favourite projects he has been working on. Dustin then shares some of his experiences connecting different government agencies together and we discuss the importance of knowledge sharing and collaboration. We finish our chat discussing the emerging trends of digital equity and inclusion, and decentralised identity. As always, we hope you enjoy listening to this episode as much as we enjoyed making it!Find the full show notes at: www.mysmart.communityConnect with Dustin via LinkedIn or TwitterConnect with me via email: hello@mysmart.communityConnect with My Smart Community via LinkedIn or Twitter and watch on YouTubeThe Smart Community Podcast is produced by Perk Digital
Dustin Haisler, the Chief Innovation Officer at Government Technology, is a ferocious reader who's curated content on all things innovation and then how it connects back to local government. He has direct personal experience with all sides of government innovation, first as CIO in the public sector, later working for a govtech startup, and now working with local governments across the world on content and events.
My guest on this weeks' podcast is Dustin Haisler, Chief Innovation Officer at e.Republic, a California-based state, and local government media and research company. As the former Chief Information Officer (CIO) and Assistant City Manager for the City of Manor in Texas, Dustin quickly built a track record and reputation as an early innovator in civic tech. He pioneered government use of commercial technologies not before used in the public sector, was named a Government Technology Top 25 Doer, Dreamer and Driver in 2009, and his work has been featured in Wired, Fast Company, the Wall Street Journal, Inc. and the Today Show on NBC. Dustin continues to work with Fortune 500 companies, government agencies, academia, and non-profits across the globe on innovation and engagement strategies.I invited Dustin to my podcast to get his perspective on the unique opportunity public servants have to write new Chapters if technology and people blend in the right way.During this interview, you will learn three things:1) What governments can & must to do grow value exponentially2) The opportunity that arises when governments tap into the cognitive surplus – the excess capacity that’s available outside their physical organization 3) And why it’s key to empower their employees to help drive the change that needs to be done See acast.com/privacy for privacy and opt-out information.
In this second NSFG Extra from the Civic I/O mayors summit at SXSW, J.B. Wogan speaks with long serving US Conference of Mayors Executive Director Tom Cochran, who sketches out a through line from civic innovation to civil rights and back. The governing crew - J.B., David Kidd, and Dustin Haisler - also take to the patio to compare notes on what we learned during day one of the mayor's summit.
Saul Kaplan and Dustin Haisler, Chief Innovation Officer for E.REPUBLIC, discuss what it takes to innovate within the public sector.
Recorded before a live audience at Laserfiche's Empower 2017 in Long Beach, CA, NSFG cohost Dustin Haisler talks with leading innovators from state and local government on how process improvements are leading to new ways to deliver service and help the community. Major themes from this episode: • How to undertake civic innovation with limited resources • What is on the horizon for new government service models • Success stories and lessons learned in innovating citizen-centric processes Guests: Bryan Sastokas – CIO and Head of Innovation, Long Beach, California Tim Nolan, Senior Applications Manager, Collin County, Texas Ed Yonker, Application Software Manager, County of Franklin, Pennsylvania
Brian Purchia, co-founder of CivicMakers, was present at creation when the City of San Francisco began its pioneering work with social media. A long time media and public policy strategist whose career in public service began with the election of Gavin Newsom as mayor. Credited for a groundbreaking new media strategy at the time,Brian joins regulars Dustin Haisler, Anil Chawla, and Paul Taylor to reflect on how city governments can and should use social media in case of police-involved shootings that spark public protests. Our interview with Brian as a new new data tool designed to bring consistent transparency in police of force debuted in California (See a related article in the Wall Street Journal.) Brian also takes stock of the legacy of his work in developing the nation’s first open data law, open source software policy, and API for government. (Eyragon Eidam is on assignment.)
Fox and Sirius XM Security Analyst Morgan Wright, who also serves as a Senior Fellow for the Center for Digital Government, discusses building better security defenses for public agencies with regulars Dustin Haisler, Anil Chawla, and Paul Taylor. Also in this episode, Facebook's own struggles with managing "post wars" in the wake of police shooting of unarmed black men and a pair of gunman ambushes of police officers. Plus, we announce the dates of the next GovTech Social Unconference - we're coming to the New Mountain West. Details on the episode.
Podcast regulars Dustin Haisler, Paul Taylor, Anil Chawla and Eyragon Eidam announce the winner of the #GovTechSocial contest for a scholarship to the second annual Government Social Media Conference in Reno, NV and preview GSMCON2016. They also discuss the social media lessons to be learned from another contest - the British governments naming of a $287 million polar research ship. The Internet's choice - Boaty McBoatface - is the latest in a (proud?) tradition of trolling government online. The hosts also explore the unique use case of BART. The Bay Area transit agency flipped rider complaints about late and broken trains to draw attention to a system-wide crisis. Also on this episode, using Twitter to predict activism, protesting, and likelihood to vote for this or that presidential candidate.
Government Technology writer and Assistant Editor Eyragon Eidam joins regulars Anil Chawla from ArchiveSocial, Dustin Haisler of e.Republic Labs and GovTech's Paul Taylor for a look ahead at social media in state and local government in the year ahead. On tap: A four part social strategy for 2016; Social media’s essential role in the election campaign; The promise and pitfalls of a 10,000 character Tweet; and, One state legislator’s effort to legislate accident photos off of your social feed.
Lauri Stevens is a recovering journalist who has been working with law enforcement for 25 years, with much of that work focused on social media strategy.Stevens is the founder of a consultancy called LaWS, creator of the SMILE conference focused on Social Media, the Internet and Law Endorsement. Stevens spoke with regulars Anil Chawla (ArchiveSocial), Dustin Haisler (e.Republic Labs), and Paul Taylor (Govtech) about how the DNA of social media runs completely counter to long established police culture - but police departments need to embrace the medium anyway. Stevens contends law enforcement can use. and is using, social media to advantage in both its investigative role and community policing efforts.
Recorded live at the inaugural GovTech Social Unconference in Austin, Texas, Kristi Wyatt, Communications Director for the City of San and Marcos Jennifer Herber, Public Information Specialist Senior for the Austin Police Department talk with regulars Anil Chawla (ArchiveSocial), Dustin Haisler (e.Republic Labs), and Paul Taylor (Govtech) about social media's role in a dangerous world. In this episode: civic use of safety checkins during natural and manufactured emergencies, reconciling them across platforms; taking a proactive stance toward hacktivism; staying engaged when your audience takes a brake from social media; and, nuggets harvested by participants in the unconference.
Forbes calls David A. Bray the most social CIO in the federal government. Dr. Bray is that and more - an Eisenhower Fellow, Visiting Executive In-Residence at Harvard University, and the CIO at the Federal Communications Commission.In a wide ranging discussion with regulars Anil Chawla (ArchiveSocial), Dustin Haisler (e.Republic Labs), and Paul Taylor (Govtech), Bray talks through a number of things he has been learning - about being social, about being an executive, about careful social listening, and about making change happen.
The City of Evanston's Luke Stowe join hosts Dustin Haisler (e.Republic Labs), Anil Chalwa (ArchiveSocial), and Paul Taylor (govtech.com) to discuss the headlines and under reported social media stories of the week.
Recorded in front of a live audience at the California Technology Forum in Sacramento, this episode features the nonprofit Civic Consulting's Jeremy Goldberg and Splunk4Good's Corey Marshall, who previously served in local government in San Jose and San Francisco respectively. In a wide ranging discussion with regulars Anil Chawla (ArchiveSocial), Dustin Haisler (e.Republic Labs), and Paul Taylor (Govtech), they unpack social media as "just another" data source for government, decode the social messaging of The Donald, and take on the sticky issues of going social - including security and privacy.
The debut of the GovTech Social podcast marks history, with a recap of the inaugural Government Social Media Conference (GSMCON) in Reno, which convened more than 350 Govies - that is, social media practitioners from state and local government. Episode includes the big stories from GSMCON, plans for the 2016 conference, and the creation of a companion GSMCON member organization. Guests include Kristy Dalton, founder, GSMCON; Anil Chawla, founder and CEO, AchiveSocial; and Jason Shueh, Civic Tech wirter for Government Technology. Co-hosted by Dustin Haisler and Paul Taylor.