Podcasts about hellotech

In this week's episode of Data Unlocked, Jason sits down with Alex Levin, the CEO and co-founder of Regal.io.Alex has over a decade of experience in the marketing and product management world. He has worked for some of the biggest names in the industry, such as Thomson Reuters, Personal, Inc., and Titan Steel Corporation.However, in 2020, he left all of that behind to found his own company, Regal.io.Regal.io is an AI-enabled outbound conversation platform. The company's work is all about helping their clients build the highest-answering, best-converting outbound funnel in order to hit their growth goals.They have worked with some of the biggest names on the market, such as Supergroup, HomeAdvisor, HelloTech, Assure Health, and more.In this episode, Alex and Jason discuss how to deal and engage with bad customers, the evolution of customer support, Alex's favorite acquisition strategies, and more.Are you ready?Let's dive in.Key Takeaways:Intro (00:00)Meet Alex (00:36)The evolution of customer support (03:08)Let's talk about bad customers! (05:42)The best acquisition strategy (10:14)Regal.io's approach to bad customers (13:51)Advice from Alex (17:27)Who would you have this conversation again with? (21:26)Additional Resources:Get in contact with Alex here.Learn more about Regal.io here.>>Learn more about us here.Follow us on LinkedIn, Twitter, and Instagram.If you enjoyed this episode, please follow, rate, and leave a review on your favorite podcast platform!

Jeremy interviews Steve Hartmann in this week's episode, an Inside look at Performance Marketing for a Fortune 100 Company with a $100million + Budget. Steve Hartmann is the Head of Integrated Marketing for Experian’s direct to consumer business where he is responsible for the management of all paid media channels and partnerships. The current focus of Experian’s consumer strategy is the revolutionary Experian Boost product that launched in 2019 with an expansive cross-channel marketing strategy. With almost 20 years of marketing experience, Steve has a broad-reaching marketing background with an emphasis on customer acquisition, media strategy and brand marketing. Prior to Experian, Steve ran successful marketing teams at several digital businesses including eHarmony, GameFly and HelloTech.

Shownotes: http://fizzleshow.com/308 What are these new opportunities that are available to people in 2019? How can you find the right gig for your needs or skills? How can entrepreneurs cleverly utilize these opportunities to help them along their own journey? That's right, today we are unpacking the exciting new world that is opening up for anybody interested, introducing the gig economy! This might be Uber or Lyft, Airbnb or Upwork, there are new services and platforms every day that you could be using to make a little extra money and boost your hustle. In this episode, our focus is finding the right gig for your skills and needs in order to stay afloat while you keep your entrepreneurial dreams alive. There are many ways to skin this cat but the simplest might be to just use these gigs as a means to a financial end in the interim with your own business. We talk about why these gigs are usually so much better than a day-job you hate, potential drawbacks of this marketplace, the paradox of the gig economy and more! For this and a bunch of other great stuff, be sure to join us on the Fizzle Show today! Key Points From This Episode: • A new kind of opportunity. [0:06:50.2] • Considering options other than a dead-end job. [0:09:35.8] • The perceived negative sides of the gig economy. [0:13:18.3] • Freedom from testing and relieving the burden and pressure. [0:15:47.5] • Some driving and vehicle gigs besides the obvious ones. [0:20:35.1] • Staying open to ideas and niches within this job market. [0:28:56.6] • Omni, storage, innovation in rental space and the last wave of ownership. [0:39:15.8] • Airbnb, legalities and the evolving world of home rental. [0:41:50.6] • Walking dogs with Rover! [0:46:38.4] • TaskRabbit, Poshmark and everything in between. [0:49:10.2] • Feastly and the network for freelance chefs. [0:55:01.7] • The tech niche surrounding Upwork. [0:58:49.2] • Our picks for overlapping and useful usage of skills. [1:04:22.2] • And much more! Links Mentioned in Today's Episode: • Fizzle — https://fizzle.co/ • Fizzle on Twitter — https://twitter.com/fizzle • Gusto — http://gusto.com/fizzle • Uber — https://www.uber.com • Lyft — https://www.lyft.com/ • Rover — https://www.rover.com/ • HopSkipDrive — https://www.hopskipdrive.com/ • Bubbl — https://www.bubbl-rides.com/ • Turo — https://turo.com/ • Dolly — https://dolly.com/ • Crate&Barrel — https://www.crateandbarrel.com/ • Postmates — https://postmates.com/ • Amazon Flex — https://flex.amazon.com/ • Ryan Delk — https://www.linkedin.com/in/ryandelk • Omni — https://www.beomni.com • Airbnb — https://www.airbnb.com/ • Onefinestay — https://www.onefinestay.com/ • Rocky IV — https://www.imdb.com/title/tt0089927/ • TaskRabbit — https://www.taskrabbit.com/ • Parks and Recreation — https://www.imdb.com/title/tt1266020/ • Aziz Ansari — https://www.azizansari.com/ • Closet Collective — https://www.instagram.com/closetcollective/?hl=en • Poshmark — https://poshmark.com/ • Marie Kondo — https://konmari.com/ • Feastly — https://eatfeastly.com/ • Upwork — https://www.upwork.com/ • SpareHire — https://www.sparehire.com/ • HelloTech — https://www.hellotech.com/ • GeekSquad — http://www.bestbuy-jobs.com/job-family/geek-squad/ • Fizzle Defining Your Audience — https://fizzle.co/guides/defining-your-audience • Fizzle Journaling Course — https://fizzle.co/courses/journal • Fizzle Goals Course — https://fizzle.co/courses/goals • Fizzle Try 5 — http://fizzle.co/try5 • Fizzle Roadmap — https://fizzle.co/sparkline/small-business-roadmap-1-clarity • Fizzle Just Ship It Challenge — https://fizzle.co/sparkline/join-30-day-just-ship-challenge • Fizzle Customer Conversation Course — https://app.fizzle.co/courses/customer-conversations • Fizzle Just Ship It Challenge — https://app.fizzle.co/just-ship-it-challenge • Fizzle Post Mortem Workbook — https://fizzle.co/sparkline/learning-from-pain-via-post-mortems-fs295/ • Aiden Fishbein — https://vitals.agency/blog/author/aiden/ • Vitals — https://vitals.agency/ • Courage and Clarity — https://www.courageandclarity.com/ • Steph Crowder on Twitter — https://twitter.com/stephcrowder • Corbett Barr on Twitter — https://twitter.com/CorbettBarr • Chase Reeves on Twitter — https://twitter.com/chase_reeves • Chase Reeves Reviews — https://www.youtube.com/user/chasereeves • Fizzle Sparkline — https://fizzle.co/sparkline • Fizzle Essentials of Web Design Course — https://fizzle.co/library/essentials-of-website-design-for-business-builders • Fizzle Website Tune Up Curse — https://fizzle.co/courses/tuneup • Start A Blog That Matters Course — https://fizzle.co/start-a-blog-that-matters • Fizzle 80/20 Copywriting Guide — https://fizzle.co/sparkline/writing-copy-for-web • Fizzle Toolkit — https://fizzle.co/toolkit • Fizzle Craft + Commerce — https://fizzle.co/sparkline/craft-commerce • Fizzle Project Management for Entrepreneurs — https://fizzle.co/sparkline/project-management-for-entrepreneurs • Fizzle Hosting — https://fizzle.co/hosting

Joining us on the podcast is the CEO and founder of HelloTech, Richard Wolpert. HelloTech is an on-demand tech support network available all over the country. Richard is responsible for many “firsts” throughout his career including: Conceiving of and teaching the first Macintosh Programming Class at Stanford University - the first multi-user address book for the Macintosh (TouchBase), the first kids internet subscription service (Disney’s Daily Blast), the first Tivo-like product for Internet Radio (BitBop Tuner), the first *legitimate* music subscription service for the Internet (MusicNet), and the first legitimate online movie subscription service (Starz! On Demand). We will talking about the subscription service model in this podcast, as well as the world of IoT. The podcast is produced by Red Cup Agency. The interviewer is Lee Schneider.

Richard Wolpert - Co Founder and CEO of HelloTech, Venture Partner at Amplify.LAAlexi Panos - CEO of LXE Group and The Bridge Method

Richard Wolpert - Co Founder and CEO of HelloTech, Venture Partner at Amplify.LAAlexi Panos - CEO of LXE Group and The Bridge Method

A few years ago, tech in the home meant a desktop or laptop computer. We now have our own wireless network with multiple phones, tablets, laptops, games consoles, TV's, music systems all connected. IoT will bring Toasters, Fridges, Washing Machines, etc. online too. Apple, Google, and Amazon are trying to implement Home Automation. But, I suspect families will need a little help delivering mood lighting, ring-fenced smart central heating, doorbells with cameras that allow them to answer the door from their phones and the list goes on and on. Many households are now filled with better technology than their office in the city with a dedicated IT department. HelloTech aims to change all that by bringing IT support to your front door. I recently heard it described as "Uber for IT Support" so invited Richard Wolpert Co-founder & CEO at HelloTech to find out more. Guest Info www.hellotech.com    

Kevin Davis, who came up with a creative solution for tech support. After waiting weeks to get his computer back from the Geek Squad, he thought there had to be a quicker, better solution. He created Geekatoo as a platform for people to find tech experts in their own neighborhoods. Famous Five:   Favorite Book? – Jason Calacanis’s Podcast What CEO do you follow? — Not really, I look at other marketplaces. Favorite online tool? — Base Do you get 8 hours of sleep?—Yes If you could let your 20 year old self know one thing, what would it be? — Make sure that you get your startup out as soon as possible.   Time Stamped Show Notes: 01:25 – Nathan introduces Kevin 01:50 – Musician, tech guy, and geek 02:10 – Geekatoo, “like an Uber for tech support” 03:00 – They started out aiming for a nationwide company 04:10 – A platform 04:50 – Founded in 2010 04:55 – First-year revenue was literally nothing 05:30 – It took over a year to get the product out 06:20 – He supported himself by living back home 07:00 – Now it is much quicker to bootstrap a launch 07:45 – They take a percentage for every job that comes through 08:00 – Switched to solving larger-level problems 08:50 – Three different plans and other services 09:30 – Customers are covered for the long term 10:00 – Onboarding takes people from one service to a monthly plan 10:30 – Total customers is 40000 10:50 -- $2.7 M in capital 11:10 – 2015 revenue was almost $4 M 11:25 – Biggest costs 11:50 – Provider payout and overseas center 12:25 – Ad words 13:20 – A focus on positive economics 14:15 – Average project value is about $130 14:40 – Acquisition cost is $20 to $30 15:15 – A large volume of customers had $0 acquisition cost 16:00 – Reasoning behind the merger with HelloTech 17:35 – “A bigger pie” 18:00 – New partners coming forward 18:35 – kevin@hellotech.com or @geekatoo on Twitter 21:15 -- The Famous Five   3 Key Points: Don’t worry about perfecting your business—get it out there as quickly as possible Do what is best to help your business grow. Find a simple way to communicate with your customers.   Resources Mentioned: Host Gator – The site Nathan uses to buy his domain names and hosting for cheapest price possible. Freshbooks - The site Nathan uses to manage his invoices and accounts. Leadpages  – The drag and drop tool Nathan uses to quickly create his webinar landing pages which convert at 35%+ Audible – Nathan uses Audible when he's driving from Austin to San Antonio (1.5 hour drive) to listen to audio books. Base – Kevin’s favorite online tool Show Notes provided by Mallard Creatives

Richard Wolpert, CEO and Co-founder of HelloTech, talks about creating a service marketplace and why you won't get rich quick in startups.