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A structural transfer of liability and risk is reshaping industry engagement models, with outcome-based contracting increasing across service agreements. This shift is being driven by buyer demands for accountability in technology solutions, notably in artificial intelligence deployments, and is illustrated by recent unpublished but credible reports that OpenAI is quietly allowing select large enterprise customers to pay only when AI tasks are successfully completed. Supporting research from Gartner and CIO Dive highlights a growing disparity: while 19% of service buyers seek outcome-based payment models, only 13% of agreements from sellers currently accommodate them. The core development spotlighted is the disconnect between expectations for measurable AI-driven business outcomes and the lack of empirical evidence that such technologies are delivering on those promises at the organizational level. A large-scale survey by the National Bureau of Economic Research, encompassing nearly 6,000 senior executives across four countries, found that over 89% reported no observable improvement in employment or labor productivity from AI investments during the past three years, despite substantial organizational changes and budget reallocations. Additionally, research by Thomson Reuters found that 91% of 1,800 professionals reported their organizations were not realizing expected AI value, identifying a gap in demonstrable returns even while the technology is being deployed. Supporting data from Techaisle reveals partner capability thins dramatically as customers progress into advanced AI adoption stages. Most channel providers retain capacity only for basic "estate" work, with capability dropping to near zero for the most advanced client needs. Forrester has also identified persistent barriers to reliable measurement, such as fragmented and inconsistent data baselines, as well as dependencies on customer-side decisions. These factors magnify contract risk and reinforce the liability shift toward providers, who become responsible for defining, measuring, and underwriting outcomes without always possessing necessary levers or data. The operational implication for MSPs and IT service providers is heightened exposure to contractual and financial risk when agreeing to outcome-based terms, especially without mechanisms to price or control every relevant input. Providers are often unable to flow contract risk upstream to vendors or technology manufacturers, as their own agreements typically exclude outcomes. The episode concludes that early engagement and proactive definition of acceptable, controllable outcomes is essential, as outcome-based demands are likely to appear pre-baked in future client agreements, shifting bargaining power away from providers unprepared to quantify their exposure. Using data from their own worst-performing months, documenting client dependencies as contract conditions, and piloting outcome-based lines in otherwise standard agreements are outlined as practical tactics to mitigate downside risk before broader market adoption. 00:00 Four Numbers, One Cause 03:45 What You Ask For When You Can't Tell 06:45 Nobody Underneath You 10:20 Why Do We Care? Supported by: Guardz ScalePad
Our 255th episode with a summary and discussion of last week's big AI news!Recorded on 08/26/2026Hosted by Andrey Kurenkov and Jeremie HarrisFeel free to email us your questions and feedback at andreyvkurenkov@gmail.com and/or hello@gladstone.aiRead out our text newsletter and comment on the podcast at https://lastweekin.ai/In this episode:SpaceXAI released Grok 4.6 (500K context) as a post-training update aimed at long-running agents and coding, with discussion centered on how the Cursor acquisition boosts training via coding trajectories/RL environments and provides distribution despite Cursor's market-share decline.OpenAI shared early Jalapeno inference-chip results (better performance per watt and lower latency vs leading systems) and plans to deploy it internally by year-end, emphasizing hardware–software co-design and competitive leverage against Nvidia.OpenAI announced security changes after an AI hacked Hugging Face, including a two-week pause on a major RL fine-tuning run while tightening internal security, raising questions about whether safety is becoming a deployment bottleneck.Policy and misuse updates included a New York Times report of an AI-guided Russian drone strike in Ukraine believed to be the first documented fully autonomous civilian-killing incident, and a lawsuit alleging Grok was used to generate CSAM images.A thank you to our current sponsors:Box - visit Box.com/AI to learn moreNotion - go notion.com/lwai to try Notion's Developer Platform today.ODSC AI - go to odsc.ai/east and use promo code LWAI for an additional 15% off your pass to ODSC AI East 2026.Factor - head to factormeals.com/lwai50off and use code lwai50off to get 50 percent off and free breakfast for a yearTimestamps (these may be slightly off due to sponsor inserts):(00:00:10) Intro / Banter(00:01:47) News Preview(00:02:52) Response to listener commentsTools & Apps(00:03:32) Google announces Gemini 3.7 Flash just three weeks after previous release - Ars Technica(00:13:11) SpaceXAI Releases Grok 4.6: A 500K-Context Frontier Model Tuned for Long-Running Agents, Coding, and Knowledge Work - MarkTechPost(00:22:32) Claude will apply invisible watermarks to AI text and images | The Verge + Anthropic explains how Claude's invisible text watermarks will work(00:28:50) Bringing the cybersecurity capabilities of Claude Mythos 5 to more defenders | Claude by Anthropic(00:32:20) OpenAI to Roll Out Enhanced Safety Features for Paid AI Tool Users - Bloomberg(00:33:41) ChatGPT's Stricter Teen Mode Starts Rolling Out Today(00:34:43) Meta AI Now Has A Dedicated Desktop App For MacApplications & Business(00:37:33) Jalapeño's first results show industry-leading speed and efficiency in AI inference | OpenAI(00:45:35) OpenAI loses a top data center exec as stream of high-profile departures continues | TechCrunch + OpenAI talent exodus raises 'huge red flag' ahead of IPO(00:50:29) Anthropic Taps Google Chip Veteran as Part of Push Into Hardware(00:52:30) Anthropic's annualized revenue surges to $65B | TechCrunch(00:59:30) Thomson Reuters launches in-house AI model to cut Anthropic costsProjects & Open Source(01:04:26) Qwen 3.8: How a 27B Open Model Rivals GPT-5.6 and Claude OpusPolicy & Safety(01:08:27) A Drone Killed Three Ukrainians. It Was Guided Entirely by A.I. - The New York Times(01:17:59) OpenAI lays out new security changes after its AI hacked Hugging Face | The Verge + OpenAI institutes new safeguards after Hugging Face breach + https://openai.com/index/pacing-model-development-cyber-capabilities/(01:23:31) Another Woman Joins Lawsuit Accusing Grok Of Generating CSAMResearch & Advancements(01:24:56) Small-Scale Experiments: Are We There Yet?(01:29:21) Stealing Reasoning Traces from Proprietary LLM APIs(01:34:30) Massive Activations in Hybrid Linear Attention Large Language Models: Pre-Attention Spikes and Inter-Spike Plateaus Synthetic Media & Art(01:38:59) AI Slop Is Everywhere. Spotify, LinkedIn and Others Have Had Enough. - The New York TimesSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
How much of your marketing technology budget is quietly underperforming, not because the software is flawed, but because your teams can't, or won't, fully adopt it?Because real agility was never about buying faster tools. It's about having an operating model that can actually turn a tool's potential into results, and keep doing it as the tools keep changing.Today we're digging into the phase that quietly decides whether any martech investment pays off: what happens after the contract is signed with things like implementation and adoption. We'll get into:- Why rollouts stall — and why the real cause is usually the operating model, not the tool.- What it takes to move a team from "trained" to genuinely changed.- How to measure real value without fooling yourself with usage metrics.- And what shifts once the platform starts doing some of the work itself.To help me discuss this topic, I'd like to welcome, Kate Dalbey, Chief Client Officer at Qualified Digital.About Kate DalbeyAs CCO, Kate leads client management and growth initiatives at Qualified Digital, bringing over 20 years of digital marketing experience from both client-side and agency-side roles. She's responsible for driving organic and net new growth by leading multi-disciplinary teams who turn light-bulb ideas into fantastic outcomes for the brands QD works with. Kate is guided by the client philosophy that "we grow because they grow." Kate has consistently delivered year-over-year growth in her portfolio within fast-paced, high-growth start-up environments. She passionately believes that digital experiences can change people's lives for the better and works diligently to see these outcomes arrive in real time. In her daily life at QD, Kate enjoys what she calls "the relentless pursuit of better business results" and takes pride in building the teams that can create them, from idea to strategy to plan to execution and measurement. Because what's next isn't enough, it's what's north that really gets her excited. Kate's career experience is deeply rooted in healthcare, across provider, payer, and life sciences. The client roster she's managed includes category powerhouses CVS Health, CommonSpirit Health, Mayo Clinic, Kaiser Permanente, Cigna, Aetna, Sunrise Senior Living, Gelesis, UNCH, Jefferson Health, Cedars-Sinai, Spaulding Rehabilitation, UHS, and Wedgewood Pharmacy. She's also led digital transformation for AmeriGas, Hitachi Vantara, Thomson Reuters, ScanSource, U of Pennsylvania, and the Am. Board of Internal Medicine. When Kate isn't delivering her unique brand of magic at QD, she's with her husband and 2 sons. She loves cheering on Philly sports teams, coaching youth soccer with her husband, and traveling with her family.Kate Dalbey on LinkedIn---------- Resources ---------- Qualified DigitalThe Agile Brand podcast is brought to you by TEKsystems.We're proud to be a media partner for #MAICON26 - Oct. 13-15! Learn how AI can power your marketing and business and help you grow smarter. Use code AGILE150 to save!Reach your customers with Reddit. Spend $500 in ad spend, get $500 back in ad credit!Chaser is the only Slack-native project management platform that helps teams turn messages into tracked tasks, automate follow-ups, and maintain team-wide visibility, without adopting another tool. Now integrated with Claude and other GenAI tools. Use code AGILEBRAND for a 3-month free trial (normal trial is 14 days).The most influential minds in software, AI, and engineering leadership will be at WeAreDevelopers World Congress North America, September 23-25 in San Jose. Start building your own apps with Replit and get $20 off.Enjoyed the show? Tell us more at and give us a rating so others can find the show.Connect with Greg on LinkedInDon't miss a thing: get the latest episodes, sign up for our newsletter and more.Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology.The Agile Brand is produced by Missing Link. Hosted on Acast. See acast.com/privacy for more information.
Trump is threatening to crank tariffs on Canadian autos, auto parts, and steel to 50% in January, a sign the White House is prepared to drag the trade war into the new year after talks with Canada collapsed.Plus, Thomson Reuters has launched its own custom AI model for legal and accounting customers, betting that cheaper, specialized tools can win back enterprise clients from frontier AI labs.And in The Big Picture: Canada awards an $11 billion icebreaker contract, the U.S. proposes a six-figure H-1B visa fee, Iran threatens ships in the Strait of Hormuz, Hugging Face talks acquisition, Shein heads to market, and more.The Peak Daily is produced in partnership with reframevid.com
What separates a good trial lawyer from a great one? The Lawyer Stories Podcast Episode 280 features Steven Gursten of Michigan Auto Law, nationally recognized trial attorney, author, speaker, and leader in auto accident, trucking, traumatic brain injury, and No-Fault insurance litigation. Steve has recovered some of the largest reported auto and truck accident settlements and verdicts in Michigan and has been recognized as a Lawyer of the Year and consistently among the state's top attorneys. In this episode, we discuss Steve's journey as a trial lawyer, what it takes to successfully litigate serious injury and trucking cases, trial preparation and advocacy, and the responsibility plaintiff lawyers have to their clients. We also talk about his work helping make the trucking industry and our roads safer, his leadership within AAJ, the growing role of AI in the legal profession and what it could mean for lawyers and their practices, and what Steve has learned teaching trial lawyers across the country. Steve also recently received the Gary Pillersdorf Courage Award from the Belli Society, adding another chapter to an incredible career advocating for injured people.
Career growth doesn't always come with a new title or a move to a new organization. So how can project professionals keep building momentum when a promotion or outside opportunity isn't immediately available? Which human skills matter most as AI takes on more coordination work? How can professionals create opportunities, track their impact, and build visibility without sounding self-promotional? And how do they know when staying put is still helping them grow and when it may be time to move on? We discuss this with Andrew Seaman, editor at large for jobs and career development at LinkedIn, and Giana Lawrence-Primus, PMP, MPA, founder and CEO of Project Manager Lab. What You'll Learn:How to identify hidden opportunities within your current role that accelerate career growthWhich human skills matter most as AI takes on more project coordination workHow a 50/50 approach helps balance organizational priorities with your personal development goalsHow to track your accomplishments and build visibility without relying on self-promotionHow to know when staying put is helping you grow and when it may be time to move onGiana Lawrence-Primus, Founder and CEO of Project Manager LabGiana Lawrence-Primus, PMP, MPA, is a project delivery and leadership strategist, educator, and Founder and CEO of Project Manager Lab LLC. With more than 23 years of experience across government, nonprofit, and digital-first organizations, she helps leaders build stronger delivery systems through better governance, operational clarity, and strategic execution. She developed the proprietary Scaling Delivery Framework™ and advises CEOs and founders on designing organizations that scale effectively while strengthening leadership, accountability, and project delivery. A recognized thought leader in project management, Giana has published more than 25 articles and frameworks and has educated professionals in over 60 countries.Andrew Seaman, Editor at Large for Jobs and Career Development at LinkedInAndrew Seaman is Editor at Large for Jobs and Career Development at LinkedIn, where he helps professionals navigate today's rapidly changing world of work. He leads LinkedIn's Get Hired career development franchise, including its newsletter, podcast, and live programming, providing practical guidance on hiring trends, AI, career resilience, and professional growth. During his more than eight years at LinkedIn, Andrew has helped shape the platform's editorial strategy and career content, reaching millions of professionals worldwide. Before LinkedIn, he spent seven years at Thomson Reuters covering healthcare, public policy, and national news, and previously contributed reporting to USA TODAY.Episode Resources:Andrew Seaman on LinkedInGiana Lawrence-Primus on LinkedInMelissa Khan-Blackmore on LinkedInProject Management Institute WebsiteProject Management Institute LinkedIn
Heart Of The Matter - A Podcast On Legal Developments From Around The World
Twenty years after challenging a Western speaker's paternalistic lecture on governance, Chandran Nair hasn't softened his position one bit. If anything, his conviction has only grown stronger.Nair, founder and CEO of the Global Institute for Tomorrow, sits down with Ajay Shamdasani to dismantle the assumption that Anglo-American corporate governance models are the global standard worth emulating. Repeatedly, the evidence points elsewhere. The 2008 financial crisis originated in the United States despite rigorous regulations already in place, and scandals keep emerging from systems supposedly built on sound governance principles.Could the real problem be that Western institutions like the Big Four auditors and rating agencies serve their own interests rather than the public good?(Nair's point about European family offices being just as opaque as any Asian business is particularly sharp.) Critically, he argues that effective governance depends on genuine state capacity to enforce accountability. Malaysia shows what happens when institutions are too weak to constrain powerful actors, while China demonstrates that real consequences, not routine fines, create meaningful accountability.Nair also calls out lawyers and compliance officers who stay silent to protect their paychecks, choosing financial security over ethical responsibility.Tune in for a conversation that genuinely challenges assumptions about governance, power, and who gets to write the rules.Our GuestChandran NairChandran Nair is the Founder and CEO of the Global Institute For Tomorrow (GIFT), an independent pan-Asian think tank based in Hong Kong and Kuala Lumpur focused on advancing a deeper understanding of global issues including the shift of economic and political influence from the West to Asia, the dynamic relationship between business and society, and the reshaping of the rules of global capitalism. He is the author of Understanding China: Governance, Socio-Economics, Global Influence, Dismantling Global White Privilege: Equity for a Post-Western World, The Sustainable State: The Future of Government, Economy, and Society and Consumptionomics: Asia's Role in Reshaping Capitalism and Saving the Planet and the creator of The Other Hundred, a non-profit global photo journalism initiative to present a counterpoint to media consensus on some of today's most important issues. Chandran was chairman of Environmental Resources Management (ERM) in Asia Pacific until 2004, establishing the company as Asia's leading environmental consultancy.Chandran is a member of WEF's Global Agenda Council on Governance for Sustainability and Experts Forum, he sits on the Global Steering Committee of CISL's Business for Sustainability Programme, is a member of the Club of Rome, is a Senior Fellow of CIMB ASEAN Research Institute (CARI), as well as a Fellow of the Royal Society of Arts.Chandran has served as Adjunct Professor at the Hong Kong University of Science and Technology and the Lee Kuan Yew School of Public Policy in Singapore and is a former Advisor to ORIX Corporation and a former member of the Stakeholder Advisory Council for BASF, the world's largest chemical company as well as the Executive Committee of the Club of Rome, the world's premier scientific think tank.Our HostAjay ShamdasaniAjay Shamdasani is a veteran writer, editor and researcher based in Hong Kong. He holds an AB in history and government from Ripon College, JD and MIPCT degrees from the University of New Hampshire Franklin Pierce Law School, and an LLM in financial regulation from the Illinois Institute of Technology's Chicago-Kent College of Law.His 15-year long career as a financial and legal journalist began as deputy editor of A Plus magazine – the journal of the Hong Kong Institute of Certified Public Accountants. From there, he assumed the helm of Macau Business magazine as its editor-in-chief, and later, joined Asialaw magazine as its deputy editor.More recently, he spent close to seven years as a senior correspondent with Thomson Reuters' subscription-based trade-wire service Regulatory Intelligence/Compliance Complete (previously called Complinet) in Hong Kong. While there, he covered regulatory developments in that city, as well as Singapore, India and South Korea.
Josef Najm, Principal Investor at Thomson Reuters Ventures, will discuss his career journey from MediaMath and global brands to venture investing. Josef shares what investors look for in founders, the technologies that stand out, the impact of AI on advertising, and where he sees the biggest opportunities for startups over the next five years. Takeaways: Josef Najm shares his journey from MediaMath, L'Oréal, and Diageo to Thomson Reuters Ventures. Learn how venture investors evaluate founders, products, and market timing. Discover why clean data, AI workflows, creator economy, and trust are shaping the future of ad tech. Hear Josef's predictions for AI agents, industry consolidation, and startup opportunities over the next five years. Chapters:00:00 Introduction00:17 Meet Josef Najm, Principal Investor at Thomson Reuters Ventures00:48 Josef's Career Journey into Ad Tech05:23 Transition into Venture Capital08:23 What Makes a Great Founder?11:10 Identifying Long-Term AI & Ad Tech Opportunities17:33 The Rise of the Creator Economy19:24 Separating Innovation from Industry Hype22:49 When Is the Right Time to Raise Funding?29:10 The Future of AI, Data & Ad Tech34:52 Final Thoughts Learn more about your ad choices. Visit megaphone.fm/adchoices
"I had everything on the wire, on the line," says Grant Wilckens, remembering when the global financial crisis hit. The chief executive and founder of G'Day Group had started his holiday parks business in 2004 when Lehman Brothers collapsed. "It was probably the hardest I've ever worked, the most stressed I've ever been." On this week's episode, BOSS editor Sally Patten sits down with the former investment banker to find out how he survived the GFC, the lessons it taught him and how it fundamentally changed his business. This podcast was sponsored by Aussie Broadband. Further reading: The key trait private equity looks for when hiring a CEO Thomson Reuters president Steve Hasker shares HR tips and why the soaring cost of AI tokens might just save your job. Fasting, coffee and no chores: A Young Rich Lister’s success formula Oscar Ledlin reveals the secrets of his success, including where his best ideas come from, his morning routine and the advice he almost always ignores.See omnystudio.com/listener for privacy information.
Heart Of The Matter - A Podcast On Legal Developments From Around The World
A 2025 UK ruling changed everything for legal professionals. Messages sent from a solicitor's private device are now considered disclosable client file material, and suddenly that WhatsApp message you fired off after hours is no longer just a casual note.Ajay Shamdasani sits down with Martin Nygate, founder of Velox Networks, to unpack what this means for law firms navigating a world where personal and professional communication constantly blur together. The stakes are real and genuinely alarming. Off-channel communication breaches are at record levels, and ransomware attacks are costing law firms an average of $5 million per incident.Interestingly, the conversation goes beyond the obvious risks. How can firms actually fulfill their duty of care when employees are using their own devices anyway?The answer, according to Nygate, lies in cloud-based telephony platforms that keep business communications behind corporate firewalls while still letting staff use personal phones. (WhatsApp for Business gets a surprisingly thorough treatment here too.) Because when an employee leaves, you do not want to lose the data along with them. That is both a security concern and a regulatory one.If your firm is still running on outdated PABX systems and hoping nobody notices, this conversation is worth your time.Our GuestMartin NygateMartin is the Co-Founder & CEO, Velox Networks. A seasoned entrepreneur with a penchant for start-up success, Martin has made a career out of delivering profitable high-tech sales and communications solutions to the maritime and software industries, spanning Asia and Europe.Product expertise includes CRM, ERP, CCTV, SIM card, banking and voice over internet protocol (VoIP) software. Martin was the driving force behind the highly popular nanu app that achieved dramatic growth with Daily Active Usage Rates of 18% and Monthly Active Usage Rates of 44%.In 2017, Martin co-founded Velox Networks Pte Ltd, a licensed telecommunications service provider in Singapore that is extending the VoIP revolution to SME's by offering a fully featured cloud based PBX with zero capital investment. With a rapidly growing customer base, the company was profitable within 8 months of launch.Recently, he also co-founded and launched Call2 Global Ltd. Call2 is a revolutionary web-calling platform that lets businesses receive free, unlimited inbound calls directly through a browser widget—eliminating costly toll-free numbers and complex phone systems. With built-in analytics, call management, global accessibility, and AI integration capabilities, Call2 simplifies and scales business communications worldwide.Our HostAjay ShamdasaniAjay Shamdasani is a veteran writer, editor and researcher based in Hong Kong. He holds an AB in history and government from Ripon College, JD and MIPCT degrees from the University of New Hampshire Franklin Pierce Law School, and an LLM in financial regulation from the Illinois Institute of Technology's Chicago-Kent College of Law.His 15-year long career as a financial and legal journalist began as deputy editor of A Plus magazine – the journal of the Hong Kong Institute of Certified Public Accountants. From there, he assumed the helm of Macau Business magazine as its editor-in-chief, and later, joined Asialaw magazine as its deputy editor.More recently, he spent close to seven years as a senior correspondent with Thomson Reuters' subscription-based trade-wire service Regulatory Intelligence/Compliance Complete (previously called Complinet) in Hong Kong. While there, he covered regulatory developments in that city, as well as Singapore, India and South Korea.
Sign up for Practi, a new platform that helps law firms use subscription billing.Here are the top 5 takeaways from this episode:* The billable hour damages client relationships. Stuart's core message is that charging by the hour makes clients afraid to pick up the phone, meaning they only call when things have already gone wrong, making prevention impossible and the relationship transactional.* Fixed fees and phased billing are a practical starting point. Rudner Law has moved to phase-based fixed fees for litigation (e.g., a flat fee for the negotiation phase, then a separate fee for pleadings), giving clients cost certainty without requiring lawyers to price an entire matter upfront.* Subscription models work for proactive legal work. Stuart described offering subscription-based services where clients receive quarterly contract and policy updates as employment law evolves, reducing risk and creating ongoing and predictable revenue for the firm.* AI is accelerating the shift away from hourly billing. Stuart uses ChatGPT, Claude, and Thomson Reuters' Co-Counsel to dramatically speed up research and document review. He acknowledged that billing by the hour makes no sense when AI can do 85% of the work in minutes, which makes value-based billing not just preferable but necessary.* The subscription conversation requires a new kind of client dialogue. Unlike the billable hour where the only discussion is the rate, subscriptions require transparent upfront conversations about what's included, what's not, usage limits, and the ability to cancel. This is a shift that Stuart sees as ultimately building deeper, more trusting client relationships.__________________________Want your question to be answered on a future show? Fill out this short survey.Have subscription model question? Check out this free resource to ask all of your questions at notebook.practi.ai.Check out Rudner Law.Sign up for Paxton, my all-in-one AI legal assistant, helping me with legal research, analysis, drafting, and enhancing existing legal work product.Get Connected with SixFifty, a business and employment legal document automation tool.Sign up for Gavel, an automation platform for law firms.Visit Law Subscribed to subscribe to the weekly newsletter to listen from your web browser.Prefer monthly updates? Sign up for the Law Subscribed Monthly Digest on LinkedIn.Check out Mathew Kerbis' law firm Subscription Attorney LLC.Want to use the subscription model for your law firm? Click here to sign up for a new platform that helps law firms use subscription billing. This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit www.lawsubscribed.com/subscribe
At the start of 2026, the U.S. Immigration and Customs Enforcement, or ICE, was top of mind for many Americans. There were nationwide protests, congressional hearings, and plenty of headlines. But as the weeks went on, ICE faded some from the spotlight. This month, two fatal shootings involving ICE officers have reignited protests and renewed questions about tactics, training, and recruitment for the agency at the heart of Trump's anti-immigration efforts. Host Micah Loewinger sits down with Joseph Cox, investigative reporter and co-founder of 404 Media, to talk about the array of tactics and surveillance tech ICE had been using. On the Media is supported by listeners like you. Support OTM by donating today (https://pledge.wnyc.org/support/otm). Follow our show on Instagram, Bluesky, TikTok and Facebook @onthemedia, and share your thoughts with us by emailing onthemedia@wnyc.org. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Almost three-quarters of professionals now use AI several times a week, but are their organizations getting real value from it? In this episode of Clarity on Tech, Mike Abbott speaks with Thomson Reuters segment presidents Raghu Ramanathan (Legal), Elizabeth Beastrom (Tax, Audit & Accounting) and Liz Zimick (Corporates) about key takeaways from our latest Future of Professionals research, including the gap between AI strategy and execution, the rise of shadow AI, and what leaders should do in the next 90 days.
Almost three-quarters of professionals now use AI several times a week, but are their organizations getting real value from it? In this episode of Clarity on Tech, Mike Abbott speaks with Thomson Reuters segment presidents Raghu Ramanathan (Legal), Elizabeth Beastrom (Tax, Audit & Accounting) and Liz Zimick (Corporates) about key takeaways from our latest Future of Professionals research, including the gap between AI strategy and execution, the rise of shadow AI, and what leaders should do in the next 90 days.
As chief technology officer at Casetext, Ryan Walker helped build CoCounsel, one of the first and most consequential generative AI legal assistants — a product so significant it led to the company's $650 million acquisition by Thomson Reuters. But Walker came away unsatisfied. Although the legal tech tools kept getting better, he believed, clients were seeing no benefit. Billing rates kept climbing and the efficiency gains never reached them. That spurred him to pivot from building products to forming a practice — General Legal, an AI-native law firm he cofounded and leads as CEO, built on the premise that the fastest path to transforming legal services is not retrofitting AI onto traditional firms, but rebuilding the law firm from the ground up on an AI-forward foundation. Just six months out of Y Combinator, the firm has some 400 clients, a newly launched venture financing practice, and, in what may be a first for a law firm, an MCP server that lets clients' AI agents engage the firm directly. In this episode of LawNext, Walker — not a lawyer but a PhD mathematician — tells host Bob Ambrogi why he believes AI can now automate 95% of routine legal work, how the management services organization structure allows an investable technology company to operate alongside a law firm, and why an AI-native firm paradoxically depends on hiring highly experienced lawyers rather than supercharging junior ones. He also explains the "second brain" approach that lets the firm's work product reflect each client's strategy, what earlier failed innovators like Atrium and Clearspire got wrong, and why he thinks the real reckoning will come when major clients simply refuse to pay for work AI can do. Walker cofounded the firm along with two other Casetext colleagues, Javed Qadrud-Din, who was head of AI at Casetext and is now General Legal's chief technology officer, and J.P. Mohler, who was an LLM engineer at Casetext and is now chief product officer and managing partner. Their ultimate ambition, Walker says, is to make General Legal the biggest provider of legal services in the world and, along the way, to break the scarcity model that keeps legal help out of reach for the people and companies who need it. Thank You To Our Sponsors This episode of LawNext is generously made possible by our sponsors. We appreciate their support and hope you will check them out. Paradigm, home to the practice management platforms PracticePanther, Bill4Time, MerusCase and LollyLaw; the e-payments platform Headnote; and the legal accounting software TrustBooks. Briefpoint, eliminating routine discovery response and request drafting tasks so you can focus on drafting what matters (or just make it home for dinner). CosmoLex, helping law firms manage their entire practice in one platform, from intake to payment. Try it free. Ajax, the AI timekeeper lawyers want to use. If you enjoy listening to LawNext, please leave us a review wherever you listen to podcasts.
Send us Fan MailDiscover powerful tax strategies that actually work for your small business and private practice with expert CPA Mark Martukovich. Learn how proactive planning can save you money, leverage your business as an investment, and avoid common pitfalls. This episode dives deep into overlooked deductions, entity structuring, and smart financial moves that can significantly boost your bottom line and ensure you're not paying more than you need to. Get ready to transform your approach to taxes and cultivate lasting financial success for your business.What You'll Learn:Why proactive tax planning is more critical than a reactive approach.How to properly utilize the home office deduction without fear of audits.Advanced strategies for retirement planning and stacking within your business.The truth about business vehicle deductions and how to avoid common mistakes.The benefits of adopting an S corporation entity structure for tax savings.An in-depth explanation of the "Augusta Rule" and how to apply it ethically.The importance of showing profitability for the future sale of your business.Don't miss these actionable insights to optimize your tax situation and unlock your business's full financial potential! #TaxStrategies #SmallBusinessTax #PrivatePractice #TaxPlanning #EntrepreneurshipMark Martukovich is a Certified Public Accountant and Managing Partner of Business Advisory and Accounting Partners (B.A.A.P.), a firm known for turning accounting from an expense into a strategic investment. With over 25 years of business development and consulting experience, and a career that spans public accounting, corporate leadership, and commercial banking, Mark brings a board-level advisory perspective to every client relationship.Mark began his career in 1989 as a staff accountant in Cleveland, Ohio, after graduating from The University of Akron with a degree in accounting. His early work in public accounting was followed by senior leadership roles in business development, where he helped organizations scale, implement technology solutions, and open new markets.In 2004, Mark transitioned into commercial banking, spending a decade advising small and mid-sized companies in the Tampa Bay area. His banking experience gave him a deep understanding of how lenders view business performance, insight he now uses to help clients prepare for financing, expansion, and eventual ownership transition.Since joining BAAP in 2010, Mark has been the driving force behind the firm's business advisory consulting model, which combines:Tax efficiency strategies that are designed around each client's long-term goals.Operational and financial analysis to improve profitability and resilienceSuccession and exit planning that helps owners turn their business into a true retirement asset.Mark is a recognized leader in the accounting profession. He serves as a featured speaker for Thomson Reuters' Partner Summit: Moving Your Practice Forward, where he trains other CPAs on transitioning from compliance-focused work to becoming proactive business advisors. He also served on the Board of Directors of the SPCA Tampa Bay from November 2019 until January 2025, reflecting his commitment to community leadership.http://busadvisory.com https://www.facebook.com/BusinessAdvisoryAndAccountingPartners https://www.youtube.com/@business-advisory Welcome to Private Practice Survival Guide Podcast hosted by Brandon Seigel! Brandon Seigel, President of Wellness Works Management Partners, is an internationally known private practice consultant with over fifteen years of executive leadership experience. Seigel's book "The Private Practice Survival Guide" takes private practice entrepreneurs on a journey to unlocking key strategies for surviving―and thriving―in today's business environment. Now Brandon Seigel goes beyond the book and brings the same great tips, tricks, and anecdotes to improve your private practice in this companion podcast. Get In Touch With MePodcast Website: https://www.privatepracticesurvivalguide.com/LinkedIn: https://www.linkedin.com/in/brandonseigel/Instagram: https://www.instagram.com/brandonseigel/https://wellnessworksmedicalbilling.com/Private Practice Survival Guide BookThis show is proudly produced at PS Studios — learn more https://www.psstudios.co
The president and CEO of Thomson Reuters says the company has had "bill shock this year in the tens of millions of US dollars over and above our budget”. And while Steve Hasker maintains the global technology and information firm, which is valued at $US40 billion ($57 billion), is disciplined financially, the costs are rising. This week, BOSS editor Sally Patten sits down with Hasker to find out how the company is navigating these technological advancements and the benefits of making career mistakes. This podcast was sponsored by the City of Parramatta. Further reading: AI bill shock: Corporates revolt against costly models AI usage is paid in tokens that represent how difficult a given task is, but the cost per token varies wildly for different models. Five CEOs reveal the best piece of career advice they’ve ever received The start of a new year is an opportunity to set fresh goals, create new routines and map out work objectives. Five business leaders share their morning routines and tips for getting ahead. Use of AI ‘tech stacks’ driving demand for lawyers The more artificial intelligence is used within a law firm, the more professionals are needed to vet the technology’s outputs.See omnystudio.com/listener for privacy information.
What does a founder learn from watching the CEO of a 32 billion dollar company make his biggest AI bets from the inside?Mahesh Ram has built and sold three companies. Thomson Reuters acquired his first, GlobalEnglish went to Pearson after teaching English to more than ten million people at companies like IBM and HP, and Solvvy, one of the first conversational AI companies, was bought by Zoom in 2022. He then spent two and a half years heading AI products at Zoom, sitting beside founder Eric Yuan as the company raced Microsoft into the AI era.In this conversation, Mahesh takes apart the three decisions that put Zoom ahead. Eric refused to charge for AI Companion because he believed everyone in the world should have AI, he publicly promised to never train models on customer data; and he built a model-agnostic layer instead of betting the company on any single lab. Zoom shipped weeks before Microsoft Copilot. Mahesh also shares the operating habits that made it possible, from the five-part rule Eric demands on every decision to the radical transparency that turned his own team into owners.He is just as direct about the question every founder now asks: whether OpenAI or Anthropic will simply take their market. He answers that the model companies cannot see the hundreds of custom applications running quietly inside every enterprise, so the durable business is the one that owns the messy, multi-party workflows they will never touch. On the wider fear that AI will kill SaaS, he thinks the shift is real but that Silicon Valley badly overestimates how fast it arrives, which leaves a huge opening for founders willing to go out and become the educators their market trusts.He closes on what he has learned selling three companies, why the best ones are bought and never sold, and the community of Indian origin founders he now runs that grew from three hundred people to more than two thousand in a single year.If you are excited about building enduring AI and software companies, this episode is for you.00:00 - Trailer01:27 - The three time founder who keeps destroying complexity03:08 - Two billion people learning English with no teacher04:45 - Building conversational AI before anyone knew what AI was07:21 - How Zoom came to acquire Solvvy11:08 - Working with Eric Yuan, a true force of nature13:43 - The three bold AI bets that beat Microsoft to market15:09 - Why Eric made Zoom's AI free and refused to touch your data17:29 - The five part rule Eric demands on every decision21:25 - Radical transparency: share everything except one thing23:32 - What Mahesh would build differently today29:05 - The moat question: how do you survive OpenAI and Anthropic35:33 - What Claude and OpenAI can never see inside a company41:01 - Will AI kill SaaS? And why Silicon Valley is too early42:25 - Become the educator: the biggest opening for founders45:39 - The Indian founder community that 10x'd in a year52:43 - Where the founder DNA actually came from1:00:42 - Why he has no regrets building Solvvy too early1:01:57 - What actually gets a startup acquired1:05:14 - Why you keep the acquisition circle very tight1:07:47 - The real job in enterprise sales: get your buyer promoted-------------India's talent has built the world's tech—now it's time to lead it.This mission goes beyond startups. It's about shifting the centre of gravity in global tech to include the brilliance rising from India.What is Neon Fund?We invest in seed and early-stage founders from India and the diaspora building world-class enterprise AI companies. We bring capital, conviction, and a community that's done it before.Subscribe for real founder stories, investor perspectives, economist breakdowns, and a behind-the-scenes look at how we're doing it all at Neon.-------------Check us out on:Website: https://neon.fund/Instagram: https://www.instagram.com/theneonshoww/LinkedIn: https://www.linkedin.com/company/beneon/Twitter: https://x.com/TheNeonShowwConnect with Siddhartha on:LinkedIn: https://www.linkedin.com/in/siddharthaahluwalia/Twitter: https://x.com/siddharthaa7-------------This video is for informational purposes only. The views expressed are those of the individuals quoted and do not constitute professional advice.Send us Fan Mail
Growing up as a pastor's kid in Grand Junction, Colorado, Chris West learned early on that leadership is not about directing others, but about serving them. Today, as the CEO of DWC CPAs and Advisors, Chris credits his servant leadership philosophy for his ability to maintain a people-first culture and guide the firm through its impressive 80-year history. Join us as Chris details his unique path, from his initial aspirations of becoming an archaeologist to his 30-year tenure at DWC CPAs. We discuss how his father's influence shaped his commitment to listening, extending trust, and allowing himself to be influenced by those he leads. Chris also reflects on bridging generational gaps in the workplace, finding personal purpose through Simon Sinek's Find Your Why framework, and rediscovering his creative passions. This conversation offers a profound look at how personal values drive professional legacy and long-term career fulfillment.How many hours did you spend last week looking up the same tax questions your team already answered last month? Most firms lose time to duplicated research, scattered knowledge, and juniors who can't find the answers they need. So, partners get pulled into basic questions instead of strategic client work. CoCounsel Tax is the AI tax professionals count on. It gives your entire team instant access to expert-level answers with citations—trained on tax code, regulations, and Thomson Reuters' trusted content. Consistency goes up. Rework goes down. Your people spend time advising, not searching. Learn more at tr.com/cocounselAYR. This episode is brought to you in partnership with Thomson Reuters.Love the show? Subscribe, rate, review, and share! http://amyvetter.com/breakingbeliefspodcast
What if the most valuable business intelligence in your organisation has been hiding inside your contracts all along? Recorded live at Docusign Momentum in London, this episode explores why enterprise AI is at an inflection point. After years of focusing on what AI can create, the conversation is shifting towards how AI can help organisations understand the information they already have, remove friction from everyday work, and make better business decisions. Joining me is Allan Thygesen, CEO of Docusign. While many people still associate Docusign with electronic signatures, Allan explains why the company's vision has expanded far beyond that single moment in the agreement process. Every business runs on agreements, from customer contracts and supplier relationships to employee onboarding and partnerships. The real opportunity, he argues, is transforming those agreements from static documents into business intelligence that helps organisations improve performance, reduce risk and uncover value that has often remained hidden for years. We discuss why decades of historical agreements are becoming increasingly valuable in the age of AI, how organisations are using agreement intelligence to shorten sales cycles from days to hours, and why understanding the context behind agreements can be just as important as the agreements themselves. Allan also shares his perspective on the rise of agentic AI, explaining why trust, governance and compliance will ultimately determine how quickly organisations allow AI to take on greater responsibility. Rather than viewing AI as another standalone tool, he explains why the future lies in connecting trusted data and workflows across the systems businesses already use every day. Throughout our conversation, we also explore why Docusign continues to build an open ecosystem through partnerships with companies including Anthropic, Harvey, Legora, OpenAI, Google, Salesforce, SAP and Thomson Reuters, enabling organisations to work with agreement intelligence wherever work already happens. After spending the day at Momentum hearing from customers like Harvey, Legora, Experian and AON, executives and attendees, one theme kept emerging. The organisations creating the greatest value from AI are not necessarily adopting the most AI. They're using it to remove friction, improve decisions and help people focus on work that genuinely benefits the business. Does your organisation still think of contracts as administrative files, or are they becoming a strategic source of business intelligence? I'd love to hear your thoughts after listening and continue the conversation.
My guest today is someone I've known and admired for a long time — Bobbi Rebell, CFP®, founder of Financial Wellness Strategies and author of Launching Financial Grownups: Live Your Richest Life by Helping Your (Almost) Adult Kids Become Everyday Money Smart, as well as How to be a Financial Grownup. Bobbi was previously a global business news anchor and personal finance columnist at Thomson Reuters, and held positions at CNBC, CNN and PBS, so she's spent decades translating money into plain English for millions of people. But today we're talking about a new chapter: Bobbi just became a Certified Financial Therapist — a credential that sits at the intersection of money and mindset, and one she worked hard for, the long way, no shortcuts. We're going to dig into why she pursued it, what financial therapy actually is, and how understanding our money psychology — from childhood money memories to the algorithms shaping our spending — can change how we feel about our financial choices, even the ones we didn't fully choose.Follow Bobbi on Substack.Learn more about Farnoosh's upcoming literary workshop Book to Brand. Early bird registration is now open! Hosted on Acast. See acast.com/privacy for more information.
Interview recorded - 7th of July, 2026On this episode of the WTFinance podcast I had the pleasure of welcoming back Daniel Lacalle. Daniel Lacalle is the Chief Economist at Tressis, a professor of global economics, and the author of Escape from the Central Bank Trap.During our conversation we spoke about his overview on the economy, central banks hawkishness, strong economics, AI Bubble, Debt Crisis 2.0 and more. I hope you enjoy!0:00 - Introduction1:19 - Overview of economy and markets4:07 - Central Banks hawkishness5:39 - Strong economies11:22 - AI bubble?19:10 - Value investing22:59 - Thematic trends24:18 - Dollar strength27:01 - Warsh impact?30:07 - Debt access32:31 - Debt crisis 2.0?38:25 - One message to takeaway?Daniel Lacalle has a PhD in Economy and is a fund manager. He holds the CIIA financial analyst title, with a post graduate degree in IESE and a master's degree in economic investigation (UCV).On January 30th, Mr. Lacalle was mentioned in the US House of Representatives by Congressman Mr. Joe Wilson from South Carolina, citing his article Do Not Forget About Cuba.Mr. Lacalle has presented and given keynote speeches at the most prestigious forums globally, including the Federal Reserve in Houston, the Heritage Foundation in Washington, London School of Economics, Funds Society Forum in Miami, World Economic Forum, Forecast Summit in Peru, Mining Show in Dubai, Our Crowd in Jerusalem, Nordea Investor Summit in Oslo, and many others.Mr Lacalle has more than 24 years of experience in the energy and finance sectors, including experience in North Africa, Latin America and the Middle East. He is currently a fund manager overseeing equities, bonds and commodities. He was voted Top 3 Generalist and Number 1 Pan-European Buyside Individual in Oil & Gas in Thomson Reuters' Extel Survey in 2011, the leading survey among companies and financial institutions.Daniel Lacalle - Website - https://www.dlacalle.com/en/YouTube - @DanielLacalleOfficial X - https://x.com/dlacalle_IAWTFinance -Instagram - https://www.instagram.com/wtfinancee/Spotify - https://open.spotify.com/show/67rpmjG92PNBW0doLyPvfniTunes - https://podcasts.apple.com/us/podcast/wtfinance/id1554934665?uo=4Twitter - https://twitter.com/AnthonyFatseas
When Anthropic launched Claude for Legal in May – more than 20 MCP connectors and a dozen practice-area plugins built specifically for legal work – it marked the company's biggest and most explicit commitment yet to the legal industry. It also reignited a debate that's been simmering since Anthropic's first legal plugin briefly rattled the stock prices of Thomson Reuters, RELX and Wolters Kluwer back in January: Is Anthropic's entry into the legal market a major step forward for legal productivity? Or is it a threat to trust, governance and the existing legal-tech infrastructure? In today's episode, Mark Pike, associate general counsel at Anthropic and product lead for Claude for Legal, joins host Bob Ambrogi to share the inside story of Claude for Legal and his own unconventional path into leading its development. Pike, who went from Facebook to Slack to building internal tools for Anthropic's own legal team, talks about how that work turned into a product that has ignited both excitement and concern throughout the global legal industry. Among the topics they discuss: Why Anthropic decided legal deserved its own dedicated launch, and why now. What plugins, skills, connectors, cookbooks and agents actually mean in plain English. Why lawyers have become Claude's most active power users. Anthropic's decision to partner, rather than compete, with major legal tech vendors such as Thomson Reuters. How Anthropic thinks about human oversight and professional responsibility. Confidentiality, data training policies, and what firms need to know before adopting these tools. Anthropic's commitment to access to justice. What Claude for Legal might look like a year from now. Whether you're excited about what this technology could mean for legal innovation, wary of what it means for the future of legal work, or just have questions about how it all works, this conversation offers insights. Background links: Announcement: Claude for the Legal Industry. Webinar: How Legal Teams Put Claude to Work. Claude for Legal Github Repo. LawSites: Anthropic Goes All-In on Legal, Releasing More Than 20 Connectors and 12 Practice-Area Plugins for Claude. Thank You To Our Sponsors This episode of LawNext is generously made possible by our sponsors. We appreciate their support and hope you will check them out. Paradigm, home to the practice management platforms PracticePanther, Bill4Time, MerusCase and LollyLaw; the e-payments platform Headnote; and the legal accounting software TrustBooks. Briefpoint, eliminating routine discovery response and request drafting tasks so you can focus on drafting what matters (or just make it home for dinner). CosmoLex, helping law firms manage their entire practice in one platform, from intake to payment. Try it free. If you enjoy listening to LawNext, please leave us a review wherever you listen to podcasts.
Artificial intelligence is already inside the divorce process: on your attorney's desk, in the courtroom, and possibly in your own search history. The question is whether you're using it wisely or setting yourself up for a costly mistake.In this episode, Jaime Davis sits down with Diana Romanov, certified family law specialist, founder of Romanov Law, and author of Divorce Like a Boss, to get an honest, ground-level look at how AI is reshaping family law right now. Diana is licensed to practice in both California and Germany and has become one of the leading voices at the intersection of divorce law and legal technology, with a YouTube following of 366,000+ subscribers.Diana explains what "digital divorce" really means and draws a critical distinction between open-source AI tools and closed-source platforms like CoCounsel by Thomson Reuters, which offers HIPAA-level data security. She walks through a real case in which she used AI to analyze seven years of bank records in minutes, uncovering a money trail that led from a Wells Fargo account to a Bank of America account to a Cash App, a discovery that would have taken a team of attorneys and accountants days to piece together.The conversation also gets into the serious risks: AI hallucinations that have produced entirely fabricated case citations in actual court filings, judges who have warned attorneys of sanctions for relying on AI-generated legal research without verification, and why your own search history could be subpoenaed and used against you in discovery.Diana also makes the case for why AI will never replace a human attorney. She explains how clients stand to benefit when their attorney uses it well, from financial analysis that once took days now taking minutes, to assisting with routine tasks that no longer run up the billable clock.
Yuval Refua is the Chief Product Officer at Navan, the global travel and expense platform he joined seven years ago when it was still just a travel booking service. Since then, he has built out its payments and expense products from the ground up, turning the company policy that used to live in a PDF into code that runs on the card itself. This conversation matters because T&E is one of the most universally disliked workflows in business, and Navan is rethinking it from scratch just as AI and agentic commerce start to reshape how companies spend.What We CoveredFalling in love with credit cards at American ExpressWhy Navan started as a travel-only booking serviceThe reconciliation pain that led to launching a cardCoding company policy directly onto the cardReal-time approval the moment you swipeWhy travel-first beats procurement-firstContext as the key to managing distributed spendGoing global with VAT, GST, per diems and mileageThe e-invoicing wave hitting more countriesThe GTA model for revealing complexity graduallyThe Expense Admin Companion and recommended actionsFrom single approvals to bulk to full automationThe Visa partnership and the Connect productWaymo for travelers, Formula One for financeKey TakeawaysThe expense report exists to answer a question that company policy already settled. Coding that policy onto the card removes the work instead of automating it.Starting from travel gives Navan context (where the employee is, why they are there, who they are visiting) that procurement-first tools lack, which makes per-employee limits far smarter.Going global is less about features and more about mastering country-by-country tax, e-invoicing, per diem and mileage rules.The path to full automation runs through trust. Navan moves finance teams from a single recommended action, to bulk approvals, to hands-off automation, which is also how it intends to handle agentic spend.About Yuval RefuaYuval Refua is Chief Product Officer at Navan. He started two companies of his own early in his career before moving into fintech and product management at Thomson Reuters, then American Express, where he developed a deep love for credit cards and the rails behind them. He joined Navan around seven years ago and has built out its payments and expense products from the ground up.Connect with Fintech One-on-One:Tweet me @PeterRentonConnect with me on LinkedInFind previous Fintech One-on-One episodes
What happens when a big law partner walks away from a “wonderful job” to build an AI-powered solo practice? In this episode, you'll hear how one construction lawyer is using AI to slash hours of work to minutes—and why lawyers who stay on the sidelines risk being left behind. In this episode, Steve Fretzin and Jeremy Baker discuss: Leaving big law to launch a solo practice How AI is practically used in day-to-day legal work Efficiency, billing models, and the future of big law Ethical and strategic considerations around AI adoption Encouragement for lawyers to experiment and get AI-literate Key Takeaways: You don't need to be a coder to benefit from AI; the willingness to experiment and basic skills like copy-paste are enough to start transforming your workflow. Tasks that once required staff support, days of delay, and high cost can now be compressed into minutes with the right AI tools. Traditional big law business models built on leverage and large billable-hour teams are likely to face serious disruption as AI boosts individual productivity. Market forces will push firms toward more efficient, smaller teams and alternative fee structures, rewarding those who embrace technology early. Waiting for institutional permission or a “starting gun” is risky; individual lawyers must proactively get literate in AI to secure their future in the profession. "The only skill that I really needed was the desire to get started, and then the ability to cut and paste, because there's no coding required to play with [AI]." — Jeremy Baker Check out my new show, Be That Lawyer Coaches Corner, and get the strategies I use with my clients to win more business and love your career again. Join the Be That Lawyer Community and connect with ambitious lawyers who are serious about growing their book of business, strengthening their brand, and becoming confident, consistent rainmakers. Ready to go from good to GOAT in your legal marketing game? Don't miss PIMCON—where the brightest minds in professional services gather to share what really works. Lock in your spot now: https://www.pimcon.org/ Thank you to our Sponsor! LEX Reception: https://www.lexreception.com/partners/bethatlawyer Rankings.io: https://rankings.io/ Lawyer.com: https://www.lawyer.com/ Ready to grow your law practice without selling or chasing? Book your free 30-minute strategy session now—let's make this your breakout year: https://fretzin.com/ About Jeremy Baker: Jeremy S. Baker is a Chicago-based attorney and the founder of Baker Law Group LLC, specializing in construction law, litigation, and alternative dispute resolution. Admitted to practice in 2002, he has extensive experience representing architects, developers, engineers, and property owners in complex contract negotiations and construction disputes. A former partner at ArentFox Schiff LLP (formerly Schiff Hardin LLP), Baker has served as an adjunct professor of construction law and is a frequent speaker and writer for industry organizations, including the American Institute of Architects (AIA) and the American Council of Engineering Companies (ACEC). He has been consistently recognized by Thomson Reuters as an Illinois Super Lawyer, a distinction he has held consecutively since 2019. Connect with Jeremy Baker: Website: https://designbuildlaw.com/, https://operationpalmtree.com/ LinkedIn: https://www.linkedin.com/in/jeremysbaker/ Connect with Steve Fretzin: LinkedIn: Steve Fretzin Twitter: @stevefretzin Instagram: @fretzinsteve Facebook: Fretzin, Inc. Website: Fretzin.com Email: Steve@Fretzin.com Book: Legal Business Development Isn't Rocket Science and more! YouTube: Steve Fretzin Call Steve directly at 847-602-6911 Audio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it.
This episode is the second of two conversations with Ron Whitson, and it picks up where part one left off. Ron returns to walk through the remaining four of his seven timeless behaviors for presales and solutions consulting professionals: show empathy, have a conversation, practice humility, and tell a story. Each behavior sounds intuitive on paper. Ron's job, and he does it well, is to show exactly how technical people get each one wrong in practice. The empathy conversation goes further than the standard put-yourself-in-the-customer's-shoes framing. Ron draws a clear distinction between being in service to your audience and being focused on your own performance, and flags a specific mistake that catches a lot of experienced practitioners: when someone shares something and you jump in with "the same thing happened to me," you think you're building rapport. You're actually discounting them. The humility section is one of the most candid stretches of either episode. Ron talks openly about the early-career arrogance that came with knowing every piece of software on the market, and the slower realisation that telling an audience "I don't know, let me find out" can do more for your credibility than pretending you have every answer. On storytelling, the conversation gets concrete. Ron argues for plain language over technical vocabulary, and makes the point with a tight example: one company presented storage capacity as 300 gigabytes an hour. Another described the same capability as 40 hours of content. Only one of those stays in the room after you leave. Ben adds his own angle on the Aristotle trifecta of credibility, logic, and emotional connection, and there is a brief, genuinely useful argument about English mustard. Ron Whitson is Senior Director of Solutions Consulting at Thomson Reuters and author of A Friendly Human in Presales, a practical guide built from 28 years in the field. A signed copy and free audiobook codes are available at timelessbehaviors.com. Connect with Ron on LinkedIn. Show notes footer: Listen and subscribe: Spotify: https://open.spotify.com/show/1yU6AcoCLySqE1wGn80HOT?si=649d8f8c3d8b47a3 Apple Podcasts: https://podcasts.apple.com/gb/podcast/tech-world-human-skills/id1674003078 YouTube: https://www.youtube.com/@techworldhumanskills/podcasts Newsletter and archive: https://www.techworldhumanskills.com Connect with Ben: https://www.linkedin.com/in/benpthoughts Technical Storytelling for Individuals: https://www.elevatedyou.live/individuals Technical Storytelling for Organisations: https://www.elevatedyou.live/organisations Ron Links https://timelessbehaviors.com/ https://www.linkedin.com/in/ronwhitsonse/
The rising use of general‑purpose models in regulated environments is creating a widening gap between what AI can generate and what fiduciary professionals can safely rely on. In this episode, Steve Hasker, CEO at Thomson Reuters, examines how AI must be trained, validated, and governed to deliver the level of accuracy required in legal, tax, and audit workflows in conversation with host Dan Faggella, Emerj CEO and Head of Research. The discussion highlights the operational demands of vertical AI, the role of expert‑trained agents, and why human oversight remains essential in high‑stakes professional work. Learn how financial institutions are digitizing paper-based records to unlock usable data for AI, and using alternative data like public web and social signals to enhance risk assessment, download our free PDF report, "AI in Financial Services Executive Cheat Sheet" at emerj.com/fcs1
Recorded live at the Thomson Reuters Advisory Symposium 2026 in Huntington Beach, CA on June 2, 2026, this special live episode of Pulse of the Practice features hosts Paul Miller (founder and owner of Business by Design, a firm specializing in advisory services and tax strategies for small business entrepreneurs) and Mo Arbas (Advisory Services Lead and thought-leadership presenter at Thomson Reuters events, passionate about challenge and change in the advisory space).In this high-energy, audience-driven session, Paul and Mo tackle the most pressing challenges facing tax and accounting firms right now — and lay out a compelling vision for what's coming next. They walk through a firm life cycle framework built around three concurrent cycles: the client cycle, the firm cycle, and a pre-cycle focused on prospecting — including the often-overlooked reality that your existing clients are prospects too.The conversation dives deep into three critical observations shaping the future of accounting firms:Capacity vs. Complexity — Client and firm complexity is increasing faster than most firms can keep up with, creating a bandwidth crisis that no amount of hustle alone can solve.The Knowledge Transfer Problem — Decades of expertise live in people's heads, and there's no easy way to transfer that institutional knowledge to new staff — until now.The AI Inflection Point — AI is no longer a future concept. It is actively reshaping firm workflows, and the next wave of agentic AI will bring more advancement in the next six months than the past ten years combined.Paul and Mo introduce the concept of Client Intelligence and Firm Intelligence — a framework for capturing unstructured conversational data, client context, and firm-specific knowledge to power smarter advisory workflows. They also preview Playbooks inside Ready to Advise, a feature designed to help firms standardize their advisory strategies by client persona, and discuss the vision of being able to speak a proposal into existence — letting AI do 80–90% of the scoping, pricing, and packaging work based on context gathered from real client conversations.Whether you're a solo practitioner or running a multi-office firm, this episode will challenge you to rethink your firm's life cycle, reclaim lost revenue opportunities, and start building toward a scalable, intelligent advisory practice.Topics covered:Firm and client life cycle frameworksAdvisory prospecting for new and existing clientsBandwidth and capacity challenges in accounting firmsAI and agentic workflows in tax and accountingClient Intelligence vs. Firm IntelligenceKnowledge transfer and staff training with AIAdvisory playbooks and client personasSpeaking a proposal into existencePricing strategy and scope definitionReady to Advise product updatesThomson Reuters Advisory Symposium 2026Join Paul Miller and Thomson Reuters Advisory Consultants as they have real and relevant conversations to provide you with inspirational and actionable ideas to move your firm forward — covering leadership, client relationships, firm culture, staffing, technology, and much more.
Oral Arguments for the Court of Appeals for the Third Circuit
Thomson Reuters v. Ross Intelligence Inc
In this episode of The Geek in Review, Greg Lambert and Marlene Gebauer welcome back Joel Hron, Chief Technology Officer at Thomson Reuters, for a timely conversation about the shifting relationship among foundation models, legal content providers, legal tech platforms, and the lawyers trying to make sense of the mess. Recent moves by Anthropic, including Claude's legal practice area tools and MCP connections into legal platforms, raise a larger question for the market. Is a model provider still sitting behind the scenes, or is it starting to become a legal work environment of its own?Hron explains Thomson Reuters' commitment to what it calls fiduciary-grade AI, a standard built around trust, verification, transparency, and accountability. For TR, legal AI needs more than a fast answer. It needs systems lawyers trust enough to stand behind. Hron points to Westlaw, Practical Law, KeyCite validity signals, citation ledgers, and verification tools as core ingredients in building AI systems suited for high-stakes professional work. In his view, almost right is not good enough when clients, courts, regulators, and professional obligations sit on the other side of the output.The conversation turns to how CoCounsel and Westlaw Deep Research use legal content across far more than traditional research tasks. Hron explains that when AI systems gain access to trusted legal content and verification tools, they begin researching throughout the workflow, even while revising contract language or analyzing provisions. He also describes Litigation Document Analyzer, internally nicknamed the BS Detector, a tool designed to review claims in a document and map them to supporting authority, weak support, or no support at all. For lawyers who spend as much time verifying AI output as generating it, tools like these aim to move verification from a manual scavenger hunt into a structured process.Greg and Marlene also press Hron on Anthropic's legal plugins, MCP, and the idea of headless legal technology. Hron argues that MCP changes access, not advantage. In his view, the application layer is shifting, but the real competitive value sits in trusted content, expert systems, governance, and domain-specific intelligence. CoCounsel's user interface represents one expression of TR's legal agent capabilities, while MCP opens other ways for those capabilities to appear inside broader work environments. Some work will still need a purpose-built legal interface; other work might happen through email, Word, Claude, or another agentic workflow with little visible interface at all.The episode closes with a larger discussion about what happens when AI starts performing more of the work itself. Hron shares TR's internal engineering OKR, where more than 50 percent of pull requests should be written by AI, and explains why 51 percent serves as a useful mental model. Once AI performs a controlling share of the work, the human role shifts from doing the task to governing the system. For legal professionals, the same transition is coming. The key question is no longer only whether AI produces useful work. It is whether lawyers have built the systems, context, safeguards, and verification layers needed to trust the work, defend the work, and remain accountable for the work.Listen on mobile platforms: Apple Podcasts | Spotify | YouTube | Substack[Special Thanks to Legal Technology Hub for their sponsoring this episode.] Email: geekinreviewpodcast@gmail.comMusic: Jerry David DeCicca
In this special compilation episode, I am joined by a powerhouse lineup of legal innovators, practitioners, and tech leaders who are actively reshaping the industry:Zack Shapiro, founder of an AI-native law firm, Rains LLP. Alexander, Co-lead of AI Research at Thomson Reuters.Sandy MacDonald, the Senior Director and Head of Legal Operations at DocuSign.Dharshi Harindra, a tech lawyer, Assistant General Counsel, and Executive Coach.We talk about the profound shift toward agentic AI in the legal sector and how mastering detailed prompting, continuous feedback, and custom workflows creates an unassailable competitive advantage for forward-thinking lawyers. You'll hear perspectives on overcoming the legal trust gap, avoiding "AI slop," and leveraging entrepreneurial mindsets that most traditional law firms are completely missing.We dive into:The Tech-Lawyer Trust Gap: Why legal tech companies miss the mark by pitching software features rather than understanding the granular, day-to-day challenges and cultural mindsets of practicing lawyers. The Blueprint for Custom AI "Skills": How to move past simple one-line prompts and instead use an essay-length context or voice rants to build hyper-specific digital assistants that compound in value through continuous feedback. The Breaking Leverage Model: Why traditional firms relying on bloated billable hours face an existential threat from lean, entrepreneurial, AI-native practitioners. The "Half-Lawyer, Half-AI" Evolution: How junior lawyers and trainees can create massive, unprecedented value by stepping up as the bridge between pure computer science and legal practice. AI Slop vs. Human Judgment: The critical importance of keeping your brain turned on, verifying citations, and using AI for heavy cognitive lifts rather than as an excuse for lazy output. Compliance and Regulation Blind Spots: Why rushing into technology without understanding data protection boundaries - like using WhatsApp groups for firm operations - creates massive regulatory red flags. ---Each week I take what I'm hearing in conversations with legal leaders.I analyze the market and track emerging trends in this AI era.In my newsletter called The Future Lawyer Market Intel for the AI eraI'm focused on:What AI is exposingThe opportunitiesThe blind spotsAnd the shifts shaping the next five years.This is how you see the chessboard before everyone else does:https://hollycope.my.canva.site/thefuturelawyer Hosted on Acast. See acast.com/privacy for more information.
Disrupt Yourself Before Someone Else Does: How Thomson Reuters CTO Anuradha Turned Fear, Bias, and Discomfort Into Career Fuel She grew up in a small town in India, first daughter in a middle-class family, educated in her mother tongue through 10th grade. She was culturally trained to listen more and speak less. Then she accepted a role as an assistant professor straight out of university, in front of 60 students, because she needed a job and couldn't say no to an opportunity. She showed up for her first class and trembled for the entire 60 minutes. She didn't quit. She went back. She sat in her colleagues' classes to watch how they taught. She asked hard questions. She sought feedback from the students whose faces told her everything. Eventually, students started telling her: "No one ever taught this subject the way you do." Anuradha is Head of Engineering and CTO of the Corporate Tax and Trade Technology Group at Thomson Reuters. She has since moved internationally alone, changed industries multiple times, and built a leadership philosophy around one core principle: disrupt yourself before someone else does it for you. In this episode, she breaks down how. You'll learn: She asked for a Senior Director role and was told not only no, but "even if you applied, they wouldn't hire you." What she said next, why she didn't confront him, and how she used that conversation to get clarity about whether the problem was her or the environment around her. The mental model she uses every time she gets a no: is this about me not having the skills, or is this about the climate in this organization not being ready for someone like me? Both are valid answers, but you have to know which one before you decide what to do next. Why she deliberately paced herself after that conversation, asked for names of other people to speak to, and processed it over days rather than trying to resolve it all in one go. Why running away from fear doesn't make fear disappear. It just means you'll face it later, under higher stakes, with fewer second chances. How she built confidence and humility simultaneously by changing industries repeatedly: retail, financial services, banking, payments, tax and trade. The more she learned, the more she understood how much more there was to learn, and why she sees that as a leadership asset, not a liability. What she means by "disrupt yourself before someone else does" and why it applies equally to personal growth, career management, and technology leadership at scale. Her model for leading through failure: look forward first, understand what went wrong second. And why leaders who impose their own stress on a team under pressure take everyone down with them. About Anuradha: Head of Engineering and CTO of the Corporate Tax and Trade Technology Group at Thomson Reuters, Anu is a recognized tech executive and speaker at women's leadership and technology conferences. She has built her career across multiple industries and continents.
En el Radar Empresarial de hoy destaca una de las compañías más mencionadas por nuestros oyentes, habitual en el Consultorio: Palo Alto Networks. En los últimos años se ha consolidado como un actor clave en el ámbito de la inteligencia artificial. En 2023, sus acciones subieron con fuerza un 113%. Aunque en los dos años siguientes el crecimiento se frenó, este ejercicio acumula cerca de un 40%. Hoy vuelve a ser noticia tras presentar los resultados del tercer trimestre fiscal de 2026, unas cifras que no convencen del todo al mercado. En el after hours sus acciones caen más de un 3%. Inicialmente llegaron a subir hasta un 12%, impulsadas por expectativas de mejora. Sus ingresos alcanzan los 3.000 millones de dólares y el beneficio por acción se sitúa en 85 centavos, por encima del consenso de analistas. Además, la compañía eleva su previsión de ingresos para el resto del ejercicio. La inteligencia artificial ha llegado para quedarse, una realidad ya incuestionable. Aunque ofrece múltiples beneficios, también ha abierto la puerta a nuevas formas de delito. Aprovechando vulnerabilidades y filtraciones de datos, los ciberdelincuentes emplean estas herramientas para chantajear a empresas y directivos. El ransomware, un tipo de malware que secuestra dispositivos o cifra archivos, provocó que en 2025 las compañías pagaran unos 800 millones de dólares en rescates. Esta cifra es inferior a la de 2024, ya que las empresas están mejor preparadas y más concienciadas. Además el sector del software enfrenta el llamado SaaSpocalipsis, crisis del modelo SaaS impulsada por la inteligencia artificial. La automatización abarata servicios y cuestiona su valor para muchos clientes. Anthropic se ha convertido en una amenaza relevante con “Claude for Legal”, que automatiza tareas jurídicas en firmas como Thomson Reuters o Harvey. Recientemente lanzó “Mythos”, herramienta señalada por instituciones como Comisión Europea, BCE y Fed por su capacidad detectar vulnerabilidades. En este contexto empresas Palo Alto ganan relevancia.
Chris Papin is a multi-talented advisor with a rare blend of qualifications. As a licensed attorney, certified public accountant, and insurance producer, Chris offers a holistic perspective. Holding degrees from the University of Oklahoma, including a CPA designation and a Juris Doctor from Oklahoma City University School of Law, Chris has excelled. Chris's dual expertise enables him to navigate complex financial and legal terrain, ensuring growth and compliance. His commitment to clients and innovative prowess, acknowledged by Thomson Reuters and other accolades, establishes him as a guide for small businesses toward prosperous futures. Connect with Jon Dwoskin: Twitter: @jdwoskin Facebook: https://www.facebook.com/jonathan.dwoskin Instagram: https://www.instagram.com/thejondwoskinexperience/ Website: https://jondwoskin.com/LinkedIn: https://www.linkedin.com/in/jondwoskin/ Email: jon@jondwoskin.com Get Jon's Book: The Think Big Movement: Grow your business big. Very Big! Connect with Chris Papin:Website: https://www.papincpa.com LinkedIn: https://www.linkedin.com/in/chrispapin *E - explicit language may be used in this podcast.
Will Parrish is the Co-Founder and Chief Customer Officer of Lula, a Kansas City-based proptech platform built to streamline property maintenance for property managers and their residents. Will co-founded Lula alongside CEO Bo Lais with a mission to make property maintenance smarter — pivoting the business during the pandemic to focus on property managers in the single-family rental space, a move that fueled rapid growth. Lula recently closed a $28 million Series A round and is expanding from 42 markets to 60, with heavy investment in AI and automation. Before co-founding Lula, Will spent nearly two decades in enterprise sales and business development, including a long tenure at Thomson Reuters. (00:53) - How Lula Started(02:34) - Trading Corporate for Startup Life(03:29) - Is Maintenance Archaic(05:49) - Where Work Orders Fail(07:30) - Scaling 100K Work Orders(12:28) - Building Vendor Trust & Quality(13:19) - Expanding Markets(16:16) - Flat Rate Pricing Playbook(19:15) - Ideal Rental Customers(21:54) - Integrations(25:47) - AI In Maintenance(30:21) - Future of Lula(32:14) - ROI for Property Owners & Operators(35:49) - Hardware play ahead?(39:12) - Collaboration Superpower: MacGyver
What if faster coding is actually slowing your software delivery down? Most teams are pouring AI into the coding phase, but the real bottleneck is everywhere else.In this episode, Andrew Haschka, Field CTO at GitLab for Asia Pacific and Japan, explains why most AI strategies in software engineering are failing and what it takes to fix them. He introduces the AI paradox: teams invest heavily in AI-assisted coding, yet coding accounts for less than 20% of the software delivery lifecycle, leaving the biggest bottlenecks untouched.Andrew makes the case for intelligent orchestration — moving from isolated AI interactions to governed, end-to-end agentic flows that span planning, coding, testing, security, compliance, and release. He shares how a unified system of record forms the foundation for high-quality AI outcomes, and why fragmented tools and siloed context actively limit what AI can deliver. Drawing on real customer examples — including Ericsson's 50% faster deployments and 130,000 hours saved in six months — he shows what a holistic approach actually looks like in practice.The conversation also covers how tech leads, developers, and junior engineers need to evolve their skills in a world where AI handles routine implementation. Andrew closes with a compelling argument: in the agentic era, governance isn't just a compliance burden, it's the primary source of competitive advantage.Timestamps:(02:30) What Are the Key Responsibilities of a Field CTO at GitLab?(03:26) Why Should Organizations Govern AI Strategy Rather Than Chase the Latest Features?(06:41) Why Is an End-to-End Agentic Flow More Valuable Than Individual AI Tools?(09:39) What Is the AI Paradox and How Does Intelligent Orchestration Solve It?(14:47) How Does Shifting Focus to Requirements Quality Transform Software Delivery Outcomes?(18:19) How Has GitLab Evolved Beyond CI/CD Into a Full End-to-End Delivery Platform?(20:20) What Should Software Teams Prioritize Beyond Coding in the AI Era?(24:14) How Do Organizational Silos Create a Capability Threshold for AI Adoption?(27:49) What Practical Strategies Can Organizations Use to Break Down Internal Silos?(30:58) How Did Ericsson Achieve 50% Faster Deployments and Save 130,000 Hours With GitLab?(33:07) How Should Software Developers Evolve in the Age of AI Agents?(36:26) How Is the Tech Lead Role Evolving in a Hybrid Human-AI Team?(39:22) How Can Junior Developers Keep Up With the Rapid Shift in Industry Expectations?(42:40) Why Do 79% of Singapore DevSecOps Practitioners Believe AI Will Create More Jobs?(45:27) Why Are Companies Reducing Staff Despite the Growing Demand for Software?(48:34) What Are the Most Common Pitfalls When Implementing Agentic Workflows?(52:29) What Practical Steps Should Engineering Leaders Take to Govern AI Responsibly?(55:13) Why Should Engineering Leaders Build an AI Strategy Before Choosing Technology?(57:15) 3 Tech Lead Wisdom_____Andrew Haschka's BioAndrew Haschka serves as Field CTO for Asia Pacific & Japan at GitLab, where he acts as a trusted strategic advisor to enterprise customers and partners navigating complex technology transformation. With over 20 years of experience spanning software delivery, cybersecurity, cloud infrastructure, and organisational transformation, Andrew brings a rare combination of technical depth and executive-level counsel to the organisations he works with.Prior to GitLab, Andrew held senior leadership roles across APAC at Google and VMware, and has led large-scale digital transformation programmes for organisations including Downer, IBM, Jones Lang LaSalle, Thomson Reuters, Optus, and across the Fiji and Pacific Islands.Follow Andrew:LinkedIn – linkedin.com/in/andrewhaschkaLike this episode?Show notes & transcript: techleadjournal.dev/episodes/258.Follow @techleadjournal on LinkedIn, Twitter, and Instagram.Buy me a coffee or become a patron.
In this episode of The Canadian Investor Podcast, we start with the latest U.S. inflation data and why higher energy prices could complicate the rate-cut narrative for markets. We also revisit GameStop’s rejected proposal for eBay and break down why Ryan Cohen’s compensation structure may help explain the push for a bold acquisition. We then look at a strong quarter from TMX Group, including the rebound in Canadian capital markets activity and its planned acquisitions of Cboe Canada and Cboe Australia. We also discuss Thomson Reuters, where the company continues to post solid organic growth while investors debate whether AI will be a long-term tailwind or disruption risk. We finish the episode with updates on Franco-Nevada’s record quarter, Loblaws’ continued strength in Canadian grocery, Exchange Income Corporation’s momentum in aviation and aerospace, and a brief look at GoEasy’s latest results following its recent credit issues. Tickers of stocks discussed: GME, EBAY, X, TRI.TO, FNV.TO, L.TO, EQB.TO, EIF, GSY.TO Subscribe to Our New Youtube Channel! Check out our portfolio by going to Jointci.com Our Website Canadian Investor Podcast Network Twitter: @cdn_investing Simon’s twitter: @Fiat_Iceberg Braden’s twitter: @BradoCapital Dan’s Twitter: @stocktrades_ca Want to learn more about Real Estate Investing? Check out the Canadian Real Estate Investor Podcast! Apple Podcast - The Canadian Real Estate Investor Spotify - The Canadian Real Estate Investor Web player - The Canadian Real Estate Investor Asset Allocation ETFs | BMO Global Asset Management Sign up for Fiscal.ai for free to get easy access to global stock coverage and powerful AI investing tools. Register for EQ Bank, the seamless digital banking experience with better rates and no nonsense.See omnystudio.com/listener for privacy information.
Dr. Dariush Mozaffarian's new book, Food Is Medicine, is an urgent indictment of the food we eat, how it is making us sick, and the choices that led us here, and a call for a revolutionary new food system that can mend our health, economy and planet, from a world-renowned expert in nutrition, medicine and public policy. The food we eat is making us sick, says Dr. Mozaffarian. In the United States and around the world, diet has become the leading cause of illness and premature death, from obesity and diabetes to heart disease and other chronic ailments. Advocates of healthier diets pin the blame on overeating, but the bigger issue is what we under-eat—the dearth of food that nourishes and heals. Harnessing the power of the right foods can do more than prevent illness; it can treat it, extending life while reducing the crippling cost of ill health to our communities and economy. Mozaffarian shows the way, from transforming our own diets to keep us healthy to getting the right foods from our farms, into our stores and onto our plates—all while eating plentifully and pleasurably. A global authority on the front lines of nutrition science, medicine and public policy, Dariush Mozaffarian, M.D., Dr.P.H. draws on cutting-edge research to turn complex science into a clear, actionable program to end the health crisis in our homes and communities. Excavating the decisions that led to a broken food system, plagued by the harms of ultraprocessing and ruinous to the environment, he lays out how the meals we eat are damaging our bodies. He reveals the medicinal, healing power of ideal nutrition and introduces the innovators who are pioneering solutions—at the doctor's office, in supermarkets, in the halls of Congress, and above all for individuals, to empower them to access the foods they need to live well. Join us as Mozaffarian lays out a vision for a 21st century food system that will restore health, nourishment and equity without sacrificing convenience or choice. In the process, these solutions can revitalize our economy, and even help to heal our planet. About the Speaker Dariush Mozaffarian, M.D., Dr.P.H., is a cardiologist, public health scientist, and director of the Food is Medicine Institute at Tufts University. He has served in numerous advisory roles, including on the President's Council on Sports, Fitness, and Nutrition, and his work has been featured in an array of media outlets. Thomson Reuters named him as one of the World's Most Influential Scientific Minds. A fourth-degree black belt in Tae Kwon Do, he lives with his family in Massachusetts. Food Is Medicine is his first book. Learn more about your ad choices. Visit megaphone.fm/adchoices
On the 67th episode of Enterprise AI Innovators, host Evan Reiser (CEO and co-founder, Abnormal AI) talks with Joel Hron, Chief Technology Officer at Thomson Reuters. Joel shares how Thomson Reuters is rebuilding 150-year-old knowledge-work franchises in legal, tax, and compliance around agentic AI, what changed when more than half of his engineers' code started being written by AI, and why the right mental model for working with AI is "colleague," not "copilot."Quick Hits from Joel:On the engineer-to-controller reframe: "Your job as an engineer shifted from being the contributor and owner of the code base to being more the controller and governor of the code base."On the trust gaps blocking enterprise agents: "The control system around the agent is something that I think really needs to be built out further for enterprises to get comfortable with allowing agents to just do work in a more independent way."On doing technical review at 5,000-engineer scale: "You can literally go clone the repo and spend an hour with Claude or with Codex talking about the code."Book Recommendation: Thinking, Fast and Slow by Daniel Kahneman. Like what you hear? Leave us a review and subscribe to the show on Apple, Spotify, and YouTube.Enterprise AI Innovators is a show where top technology executives share specific ways AI changes how work gets done in the enterprise.Find more great insights from technology leaders and enterprise software experts at https://www.enterprisesoftware.blog/Enterprise AI Innovators is produced by Abnormal Studios.
What does it take to lead a global sales team selling drone navigation technology to the Department of Defense, in environments where GPS cannot be trusted? Kara Kramer, Vice President of Raptor Sales at Vantor, joins Sales Lead Dog to break down her journey from the intelligence community to the front lines of defense technology sales, and the leadership philosophy she built around one core principle: being the shield for her team. This episode covers mission-driven sales, building diverse global teams, why women are underrepresented in sales leadership, and a CRM take that will change how you think about your pipeline tool. What You'll Learn: How 9/11 redirected Kara from vet school to a career built around national security mission What GPS-denied environments mean and why Raptor exists to solve it for military drone operations The shield leadership model: absorb the pressure so your team can close Why she hated CRM as a seller and now calls it the tool that protects her entire team What she actually looks for when building a globally diverse sales team The real reason there are not enough women in sales leadership and what the data says How to run demos that move defense tech deals forward when no PowerPoint will do it How to build a team career path without assuming everyone wants what you wanted About Kara Kramer: Kara Kramer is the Vice President of Raptor Sales at Vantor. She leads the global go-to-market team for Raptor, the company's vision-based software suite enabling precise drone navigation and target coordinate extraction in GPS-denied environments. Vantor is a spatial intelligence company that fuses data from satellites, drones, and ground sensors to create a real-time digital representation of Earth, delivering mission-critical insights for defense, intelligence, and commercial operations. She previously held leadership roles at AeroVironment, Shift5, and Istari, and earlier in her career served in the intelligence community and worked at Booz Allen Hamilton and Thomson Reuters. Connect with Kara Learn more about Vantor Vantor on LinkedIn Drone autonomy without GPS About Sales Lead Dog: Sales Lead Dog is hosted by Christopher Smith, CRM technology and sales process expert, and founder of Empellor CRM. Each episode features sales leaders who have separated themselves from the rest of the pack, sharing how they achieve success with their teams and their CRM strategy. Unless you are the lead dog, the view never changes. All episodes and show notes: https://empellorcrm.com/salesleaddog/ If this episode brought you value:
Good data about how companies are implementing AI governance programs is essential both for organizations to benchmark their efforts, and for observers to understand the state of development. In this episode, Katie Fowler, Director of Responsible Business at the Thomson Reuters Foundation, joins Kevin Werbach to discuss the findings of Responsible AI in Practice, a new report drawing on a global dataset of roughly 3,000 companies across 13 sectors. Fowler unpacks the report's central finding: an enormous gap between corporate AI ambition and operational governance, with 44 percent of companies reporting an AI strategy but only 13 percent publicly committing to a formal governance framework. She argues that the gap is structural rather than just a disclosure failure, noting that AI expertise often sits deep within technical teams rather than at the leadership levels responsible for organization-wide rollout. She points to striking regional variation in workforce protections, the EU AI Act's emergence as a de facto global reference framework even outside Europe, and pushes back on the narrative that regulation stifles innovation. Looking forward, she discusses how investors are using transparency as a proxy for risk management in the absence of mature responsible AI metrics, and outlines the long-term vision of building a dataset robust enough to support a responsible AI index tied to financial materiality. Katie Fowler is Director of Responsible Business at the Thomson Reuters Foundation, the independent charity affiliated with Thomson Reuters. She leads initiatives including the Workforce Disclosure Initiative (a global platform collecting survey data on how companies treat workers across their direct operations and supply chains) and the AI Company Data Initiative, launched in partnership with UNESCO. Before joining the Foundation, Fowler held leadership roles at The Social Innovation Partnership and Chance for Childhood. Transcript Responsible AI in Practice: 2025 Global Insights from the AI Company Data Initiative Why a Companywide Effort Is Key to Responsible and Trustworthy AI Adoption (Katie Fowler, techUK guest blog, 2025)
Why is it SO difficult to track success in AI search? You want to rank, AI is a beast, your agency might be full of it, and we want to help. Then, we know people are going to lose their jobs to AI, but whose heads will be the first to roll? --- If the chaos of AI search is making your head spin, let's see if we can get you off the merry-go-round. The lack of understanding and transparency from digital marketing agencies is bonkers right now, so you might be getting bad info about your AI search data. Gyi and Conrad get into the realities of how these AI results really work and how to approach your law firm growth tactics in this environment. Later, it was fascinating to see the heavily AI-centric startup alley pitches at ABA Techshow. Tons of law firms are building their own tools with AI, so what does this mean for legal tech, marketers, agencies, etc.? Let's discuss whether we're all losing our jobs… The News: Smokeball and Thomson Reuters are dating. Is it love, or do they just want each other for their data? – Smokeball and Thomson Reuters Partner to Create the Premier Legal Technology Ecosystem Wanna chat about the ins and outs and heres and theres of the private equity landscape? Join us at A Seat at the Table May 6-7 at the Baltimore ballfields. You know what they say, Astroturfing is the best form of flattery. Also, come hang out at r/LHLM! Listicles have never been classy, but did you know that they could also be illegal? Lily Ray explains it well: Promotional listicles: in some cases, they may actually be *against the law,* according to FTC rules. Come to the LHLM Summit! Join us 8/11-13 for some killer talks on law firm growth. Lee Rudin will be there to tell you why your merch sucks, and we know you don't want to suck. Kerri Coby White is gracing us with an in-depth talk intake, and we know you need that, too! So much good stuff—be there. Listen Next: How to Rank in Google AI Mode Connect: The Bite - Lunch Hour Legal Marketing Newsletter! Leave Us an Apple Review Lunch Hour Legal Marketing on YouTube Lunch Hour Legal Marketing on TikTok r/LHLM Subscribe to Lunch Hour Legal Marketing: https://play.megaphone.fm/boagdxq4tr2wawseaj104w Chapters 00:00 Go Blue! 01:51 Legal Marketing News 02:05 Smokeball and Thomson Reuters Getting Cozy 03:21 Private Equity in Legal: "A Seat at the Table" Event 04:18 We Got Astroturffed! 04:50 Promotional Listicles May Be Illegal (FTC Rules) 08:23 LHLM Summit: Your Merchandise Sucks (Lee Rudin) 09:07 LHLM Summit: In-Depth Intake Talk (Kerri Coby White) 09:38 How to REALLY Rank in AI Search & ABA Tech Show Recap | Segment 1 11:13 The Impossibility of Tracking AI Search Success (Why Agencies Lie) 18:26 Tactical AI Search Optimization: Data Infrastructure & Tracking 24:01 Why It's Still a "Google Most World" & The Importance of Digital PR 37:21 Who Will Lose Their Jobs to AI? (ABA Tech Show Startup Alley) | Segment 2 42:56 The Race to Bespoke AI Software and Headcount Reduction 48:56 Join us for Office Hours Learn more about your ad choices. Visit megaphone.fm/adchoices
Marcie Borgal Shunk is the founder and president of The Tilt Institute and creator of Leadership Foundations, a high-impact virtual program designed to give law firms essential leadership skills and practical solutions. For nearly three decades, she has worked with more than 3,000 law firm leaders on talent, culture, and leadership, helping dozens of AmLaw firms anticipate and prepare for the future of law. A Harvard graduate, Marcie holds two fellowships, four certifications in culture and coaching, and several board advisory positions. She is a frequent contributor to the American Lawyer, Thomson Reuters, and Bloomberg Law. Sona Spencer is the Chief Legal Talent Officer at Troutman Pepper Locke, where she leads the firm's legal recruiting, professional development, inclusion, and career coaching functions. Drawing from more than 15 years of experience in AmLaw 50 firms, she collaborates closely with firm stakeholders to implement training, compensation frameworks, and inclusion and retention strategies that ensure the firm can attract and retain talent at all levels to exceed client service goals. WHAT'S COVERED IN THIS EPISODE ABOUT THE DEATH OF APPRENTICESHIP IN LAW FIRMS The apprenticeship model built generations of lawyers, and for a long time it worked. Junior associates learned by proximity, absorbing how to think and practice by working alongside more experienced attorneys over the course of years. Hybrid work, lateral mobility, and generational shifts in how people learn have quietly dismantled that model, and many firms are still operating as though it's intact. Addressing the problem requires more than plugging holes. Firms need to rethink how they signal investment in their people, build structured pathways that make expectations explicit, and develop the human and leadership skills that AI cannot replicate. The firms getting this right have moved beyond standalone training programs and created systems where talent can see the path, understand what's expected, and take an active role in their own development. In this episode of The Lawyer's Edge, Elise Holtzman talks with Marcie Borgal Shunk of The Tilt Institute and Sona Spencer of Troutman Pepper Locke about why the apprenticeship model is failing, what the most forward-thinking firms are doing differently, how AI is reshaping the skills lawyers need to develop, and where firm leaders should start if they want to make a real change. 2:38 - The origin of "The Death of Apprenticeship" article 4:08 - Why hybrid work and generational differences are breaking down the model 7:08 - Why what made senior lawyers successful may not work for the next generation 8:07 - Lateral mobility and compensation wars as added pressure on retention 10:45 - Making the business case for talent development 13:27 - Breaking down the true cost of replacing an associate 15:13 - AI and the risk of outsourcing junior associate learning 19:08 - The human skills firms need to be building deliberately 22:13 - Executive presence and how lawyers show up on camera and in rooms 27:07 - Why leaders have to model what they teach 29:34 - How Troutman Pepper Locke's YOUniversity achieved 75% participation in year one 32:02 - Benchmarks, Learning Management System (LMS) integration, and self-directed development paths 34:48 - Takeaways for smaller firms without large Learning & Development resources 38:44 - Starting small with pilots and building intentionally 41:26 - Don't assume your path is everyone's path 43:36 - Clear communication and moments of kindness Mentioned In The Death of Apprenticeship: What it Means for Lawyers and Law Firms Marcie Borgal Shunk on LinkedIn | The Tilt Institute Sona Spencer on LinkedIn | Troutman Pepper Locke The Death of Apprenticeship: Reimagining Law Firm Talent Strategy for a New Era Get connected with the coaching team: hello@thelawyersedge.com The Lawyer's Edge
Deena Blacking and Christine O'Connell talk to host Elizabeth Emery about The Cyclists' Alliance Go Fund Me, sponsorship, the growth of women's cycling, worries about the development pathway to the top level of the sport, media coverage, TCA's role is in the world of women's cycling, sponsorship, and how to be a superfan. Christine spent over 20 years working in strategy and corporate development, including senior roles at Thomson Reuters and in strategy consulting. She now focuses on her cycling based charity campaign, One More City, a global charity initiative built around long distance cycling challenges, raising funds for research into secondary, or metastatic, breast cancer. Christine has been living with secondary breast cancer since 2018, and cycling is an important part of how she manages the disease and continues to live a full life. Christine is Vice President of The Cyclists' Alliance, the organization representing female professional cyclists, and Vice Chairman of the Queen's Institute of Community Nursing. Deena is a cycling coach and consultant in sport. She has worked with national and international sports organizations for the last ten years. Prior to this, she worked as a lawyer in human rights law in the UK. Deena has been involved with The Cyclists' Alliance since 2020. She initially supported the work of The Cyclists' Alliance using her legal skills to support riders, and later took on responsibility for the annual survey, then the mentor program, and now the overall day to day of the organization in her role as Interim Managing Director. Sign up for Hear Her Sports newsletter at https://bit.ly/HHSnewsletter Get involved and support the show directly at https://bit.ly/givetoHHSpodcast Find all episodes at http://www.hearhersports.com/Learn about The Cyclists' Alliance at https://cyclistsalliance.org/ Learn more about your ad choices. Visit megaphone.fm/adchoices
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David Larson still recalls the moment he challenged conventional thinking inside Thomson Reuters. A shared services team in Hyderabad, long viewed as transactional, held untapped potential. Rather than accept the status quo, Larson pushed to integrate the team into the broader finance function—despite resistance tied to time zones and skepticism. The effort required planning, persuasion, and patience, but ultimately reshaped how the organization operated.That moment reflects a career defined less by linear progression and more by deliberate expansion. Larson began in tax at Ernst & Young before pivoting into M&A, where he “didn't know anything about valuing companies” (tells us). Over two decades, he developed a deep understanding of how businesses function end-to-end, leading due diligence, integrations, and go-to-market alignment.His willingness to step into the unfamiliar—relocating internationally, raising his hand for new roles, and moving beyond corporate development—enabled him to broaden into enterprise leadership. At Thomson Reuters, he progressed through finance leadership roles before becoming Chief Strategy Officer, gaining a long-term view of growth and competitive positioning.Today, as CFO of Feedzai, Larson applies these lessons to an AI-driven business where trust and execution are paramount. He emphasizes that finance leaders must understand “how companies operate…from A to Z” (tells us), pairing data discipline with business insight.For Larson, the CFO role has evolved beyond numbers. It is about shaping strategy, guiding investment, and helping organizations see the business clearly—end-to-end.
Why is it SO difficult to track success in AI search? You want to rank, AI is a beast, your agency might be full of it, and we want to help. Then, we know people are going to lose their jobs to AI, but who's heads will be the first to roll? --- If the chaos of AI search is making your head spin, let's see if we can get you off the merry-go-round. The lack of understanding and transparency from digital marketing agencies is bonkers right now, so you might be getting bad info about your AI search data. Gyi and Conrad get into the realities of how these AI results really work and how to approach your law firm growth tactics in this environment. Later, it was fascinating to see the heavily AI-centric startup alley pitches at ABA Techshow. Tons of law firms are building their own tools with AI, so what does this mean for legal tech, marketers, agencies, etc.? Let's discuss whether we're all losing our jobs… The News: Smokeball and Thomson Reuters are dating. Is it love, or do they just want each other for their data? – Smokeball and Thomson Reuters Partner to Create the Premier Legal Technology Ecosystem Wanna chat about the ins and outs and heres and theres of the private equity landscape? Join us at A Seat at the Table May 6-7 at the Baltimore ballfields. You know what they say, Astroturfing is the best form of flattery. Also, come hang out at r/LHLM! Listicles have never been classy, but did you know that they could also be illegal? Lily Ray explains it well: Promotional listicles: in some cases, they may actually be *against the law,* according to FTC rules. Come to the LHLM Summit! Join us 8/11-13 for some killer talks on law firm growth. Lee Rudin will be there to tell you why your merch sucks, and we know you don't want to suck. Kerri Coby White is gracing us with an in-depth talk intake, and we know you need that, too! So much good stuff—be there. Listen Next: How to Rank in Google AI Mode Connect: The Bite - Lunch Hour Legal Marketing Newsletter! Leave Us an Apple Review Lunch Hour Legal Marketing on YouTube Lunch Hour Legal Marketing on TikTok r/LHLM Chapters 00:00 Go Blue! 01:51 Legal Marketing News 02:05 Smokeball and Thomson Reuters Getting Cozy 03:21 Private Equity in Legal: "A Seat at the Table" Event 04:18 We Got Astroturffed! 04:50 Promotional Listicles May Be Illegal (FTC Rules) 08:23 LHLM Summit: Your Merchandise Sucks (Lee Rudin) 09:07 LHLM Summit: In-Depth Intake Talk (Kerri Coby White) 09:38 How to REALLY Rank in AI Search & ABA Tech Show Recap | Segment 1 11:13 The Impossibility of Tracking AI Search Success (Why Agencies Lie) 18:26 Tactical AI Search Optimization: Data Infrastructure & Tracking 24:01 Why It's Still a "Google Most World" & The Importance of Digital PR 37:21 Who Will Lose Their Jobs to AI? (ABA Tech Show Startup Alley) | Segment 2 42:56 The Race to Bespoke AI Software and Headcount Reduction 48:56 Join us for Office Hours
Europol dismantles the SocksEscort proxy service. Cyber operations highlight imbalance in the war in Iran. Google rushes Chrome zero-day patches. Veeam fixes critical backup flaws. A former incident responder faces ransomware charges. Thomson Reuters staff push back on an ICE contract. Attackers abuse backup tools for data theft. CISA flags a critical n8n vulnerability. Maria Varmazis is joined by Jack R. Bialik, engineer and author, to discuss the hidden risks of a fully-digital society, and talk about his book "In Lost in Time: Our Forgotten and Vanishing Knowledge." A Phony photo fuels a phantom flight fiasco. Remember to leave us a 5-star rating and review in your favorite podcast app. Miss an episode? Sign-up for our daily intelligence roundup, Daily Briefing, and you'll never miss a beat. And be sure to follow CyberWire Daily on LinkedIn. CyberWire Guest N2K CyberWire's Maria Varmazis is joined by Jack R. Bialik, engineer and author, to discuss the hidden risks of a fully-digital society, and talk about his book "In Lost in Time: Our Forgotten and Vanishing Knowledge." Selected Reading Europol and international partners disrupt ‘SocksEscort' proxy service - Joint operation targeted malicious proxy service exploiting residential routers worldwide (Europol) War in Iran – asymmetry in cyberspace (IISS) Google fixes two new Chrome zero-days exploited in attacks (Bleeping Computer) Veeam warns of critical flaws exposing backup servers to RCE attacks (Bleeping Computer) Former Employee of Cybersecurity Companies Charged in ALPHV (BlackCat) Ransomware Extortion Case (TechNadu) They Don't Want Their Company's Surveillance Tool Used by ICE (The New York Times) Data Exfiltration and Threat Actor Infrastructure Exposed (Huntress) CISA adds n8n RCE flaw to list of known exploited vulnerabilities (SC Media) Cyber National Mission Force to get new commander amid broader leadership turnover (The Record) AI Used to Promote Non-Existent Evacuation Flights From the Middle East (Bellingcat) Share your feedback. What do you think about CyberWire Daily? Please take a few minutes to share your thoughts with us by completing our brief listener survey. Thank you for helping us continue to improve our show. Want to hear your company in the show? N2K CyberWire helps you reach the industry's most influential leaders and operators, while building visibility, authority, and connectivity across the cybersecurity community. Learn more at sponsor.thecyberwire.com. The CyberWire is a production of N2K Networks, your source for strategic workforce intelligence. © N2K Networks, Inc. Learn more about your ad choices. Visit megaphone.fm/adchoices