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How do you stay motivated in your career after years of success - and conquering so many mountains? How do you decide if taking on people management is the right move for you? How should you respond to an ambitious employee that you think needs to be more patient? In this episode, Muriel and her producer, Mary, answer listeners' questions to help leaders of all levels navigate the challenges they are facing. For further reading: A Guide to Motivating Yourself at Work: https://hbr.org/2023/07/a-guide-to-motivating-yourself-at-workThe 7 Hidden Beliefs That Hold Leaders Back: https://www.radicalcandor.com/podcast/hidden-beliefsHow Do I Stay Motivated After Surviving Layoffs? https://www.youtube.com/watch?v=wjy_GCrZTnQShould I Become a People Manager? https://medium.com/@fun_cuddles/should-i-become-a-people-manager-the-difficulty-of-identifying-management-potential-8fbfb534f0b1Want to stay connected? You can find Muriel here:Website: murielwilkins.comLinkedIn: @Muriel Maignan WilkinsInstagram: @CoachMurielWilkinsWant to be coached by Muriel?If you're facing a professional challenge, apply to be coached by Muriel on the Coaching Real Leaders podcast: Apply here Keep the conversation going:Join the Coaching Real Leaders Community where Muriel hosts live debriefs and Q&A sessions: coachingrealleaderscommunity.comGo deeper:Read Muriel's newest book, Leadership Unblocked: LeadershipUnblocked.comFor executive coaches:Learn more about Evolve, Muriel's immersive program for executive coaches: murielwilkins.com/evolveSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
In today's increasingly decentralized workplaces, leaders often need to get things done without having direct authority over the people they depend on. So how can you influence colleagues, clients, vendors, and even senior executives without simply telling them what to do? Pamela Meyer, founder and CEO of Calibrate, says the answer is learning to read the room—and understanding the informal networks, emotional dynamics, and hidden sources of power that shape decisions. She explains five paths to indirect influence: becoming an influence spotter, a backchanneler, a precision mover, a connector, and a pulse reader. Meyer also explains why the best influencers focus less on how they're performing and more on what the people around them need. Meyer is the author of How to Read the Room: The Art and Science of Social Observation and the HBR article “Five Ways to Wield Influence When You Lack Authority.”
Join host Muriel Wilkins as she unpacks last week's Coaching Real Leaders' episode, “Why Haven't I Made It To The C-Suite”, where she coached Randy - a leader who has spent years coming close to landing the most senior level executive roles, only to be passed over without clear feedback. In this special bonus and companion episode, Muriel debriefs the coaching conversation with her Coaching Real Leaders Community and provides additional context to what was really going on during the coaching session and helps listeners better understand her coaching approach. Be sure to listen to the episode we debrief: https://podcasts.apple.com/us/podcast/best-of-crl-why-havent-i-made-it-to-the-c-suite/id1545444200?i=1000783849495Want to stay connected? You can find Muriel here:Website: murielwilkins.comLinkedIn: @Muriel Maignan WilkinsInstagram: @CoachMurielWilkinsWant to be coached by Muriel?If you're facing a professional challenge, apply to be coached by Muriel on the Coaching Real Leaders podcast: Apply here Keep the conversation going:Join the Coaching Real Leaders Community where Muriel hosts live debriefs and Q&A sessions: coachingrealleaderscommunity.comGo deeper:Read Muriel's newest book, Leadership Unblocked: LeadershipUnblocked.comFor executive coaches:Learn more about Evolve, Muriel's immersive program for executive coaches: murielwilkins.com/evolveSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
He's spent years coming close to landing the most senior level executive roles, only to be passed over without clear feedback. Host Muriel Wilkins coaches him through what to do when you feel you've done everything "right" but still don't get the opportunity you were hoping for. For further reading: What to Do After a Final-Round Job Interview: https://hbr.org/2021/01/what-to-do-after-a-final-round-job-interviewCracking the Code That Stalls People of Color: https://hbr.org/2014/01/cracking-the-code-that-stalls-multicultural-professionalsWhat Do Black Executives Really Want?: https://hbr.org/2021/11/what-do-black-executives-really-wantConnect with Muriel:Website: murielwilkins.comLinkedIn: @Muriel Maignan Wilkins Instagram: @CoachMurielWIlkins Join the Coaching Real Leaders Community: coachingrealleaderscommunity.comRead Muriel's book: LeadershipUnblocked.com See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
The Experience Strategy Podcast | theexperiencestrategist.substack.com It's a book launch episode. Human Context: How Intelligent Companies Build Customers — Dave Norton's new book — released yesterday on Amazon. Joe and Aransas have read the galley. This episode covers the why now, the four frameworks at the book's core, and how companies are meant to actually use it. What's in This Episode Why Dave felt compelled to write this now. It goes back to 2015 and Digital Context 2.0, his first book, in which he argued that context would be the organizing logic that brought channels, tools, and technologies together in service of the human. It didn't quite unfold that way — companies didn't want to share data, API ecosystems were slow to develop, and the consumer-enabling vision got stuck. Then generative AI arrived and changed everything. Context is now the literal engine that makes LLMs work. But there's a problem: every AI company in the world is thinking about context as their asset — something to extract from consumers and use against them to sell more. Dave wrote Human Context to plant a stake in the ground against that direction. The book argues that context belongs to the individual, and intelligent companies will build around enabling people rather than extracting from them. The two definitions of context — and why they matter. Joe sharpens the distinction that runs through the whole book: AI companies think of context as the model's context — the information fed into the system to make it work. What the book argues is that companies need to think about the customer's context — the situations, mindsets, and life circumstances of the individual they're serving. These are not the same thing, and confusing them is how companies end up building technology that serves the platform instead of the person. The four frameworks. The book is organized around four interconnected frameworks: Stupid/Dumb/Smart/Genius — co-developed with Joe Pine in 2016 and referenced in Dave's 2023 HBR article, this framework helps companies understand when and why to use intelligence. Dumb means no context is being collected — not a pejorative, just a description of the state. Smart means iterative sense-and-respond. Genius is what generative AI has now made genuinely possible — anticipatory, deeply contextual support. Stupid is when intelligence is turned adversarially against the consumer: wasting their time, getting in the way, or pursuing nefarious motives. Situational Markets — the move away from demographic targeting toward situations. What people have in common is not age or income bracket — it's that they find themselves in common situations. Companies that learn to identify, size, and design for situations are already operating at a different level of contextual sophistication. Demographics, as Joe puts it memorably, tell you nothing — a point he illustrates with the famous example of two people born the same day in the same town, one of whom became King Charles and the other Ozzy Osbourne. Modes — the mindset and behavioral state a person is in at a given moment. Combined with situation, modes give a company a genuinely rich picture of what the individual needs right now. Dave has been developing this framework for twelve years. Time Value — the measurement framework. How do you evaluate a dumb experience using time value? A smart one? A genius one? The book distinguishes between time saved, time well spent, and time well invested — giving companies a way to think about what their interactions are actually delivering. Demographics and personas: a gentle funeral. Joe makes the case cleanly. Demographics are shifts in bell curves — everyone is somewhere on every curve, and they tell you nothing about what any individual values or needs. Personas were a useful intervention when product designers needed reminding that real humans would use their products. But reducing a person to a persona is an injustice to both the individual and to the company's own capability. The frameworks in Human Context are designed to replace both. How the book is meant to be used. Dave is unapologetic: the book introduces the concepts, but the real work happens in the workbooks. Ten industry-specific workbooks accompany the book — covering how to size situational markets in your category, how to map modes, how to apply the frameworks to your actual business model. There's also a case study. The core ask of the reader: spend real time asking what it would actually take to move away from demographic thinking and start sizing situations instead. How Dave wrote it — and why provenance matters. Every chapter started as Dave's own writing, in some cases material he'd been developing for over a decade. AI was used to synthesize, consolidate, and accelerate — combining multiple drafts, simplifying, and then editing back to his voice. He's transparent about this in the book itself, with a dedicated provenance section. His position: books built with AI assistance should always include provenance notes explaining the origins of the content. All the ideas are his. The tools helped him get them out faster than he could have alone. An audiobook is coming. Dave briefly considered recording it himself, heard the professionals on ACX, and wisely hired a narrator. Joe recorded the opening and closing of The Transformation Economy himself and let the professionals handle the rest. Aransas, for her part, heavily negotiated to narrate her own book, Courage Capital — forthcoming from Hachette in 2027. Key Quotes "We almost forgot that humans are intelligent too. We're actually the source of all the context that's being fed into the technology." — Dave Norton "AI companies think of context as the model's context. What we need to think about is the customer's context — the individual's context." — Joe Pine "Demographics tell you nothing about an individual person and how you might provide them with value. Prince Charles and Ozzy Osbourne — same day, same town." — Joe Pine "Calling a person a persona is an injustice. We are not personas. We are human beings with agency, and every human being is unique." — Joe Pine "The system has to be redesigned to support your needs and to empower you to do what you care about in the way that fits your life and values." — Aransas Savas "Books that are generated using AI should always have a section on provenance." — Dave Norton "The fact that you came up with these ideas years ago does not take away one iota from how valuable they are today." — Joe Pine Get the Book Human Context: How Intelligent Companies Build Customers by Dave Norton is available now on Amazon (Kindle and print). Early sales and reviews on Amazon make a real difference — if the book is useful to you, take 30 seconds to leave a review. The ten industry workbooks are available alongside the book at www.stonemantel.co Connect with Dave on Substack at theexperiencestrategist.substack.com. The Experience Strategy Podcast is hosted by Dave Norton and Aransas Savas — subscribe, reply to any episode email, and let them know what you're working on.
【2026HBR管理年會】 尋找新經典.未來領導力 HBR 繁中版 20 週年鉅獻,全天論壇規格全面升級! 邀請您親臨現場,掌握變局時代的關鍵領導力。
Craig, Stef & John discuss 10 laps of madness on Bell Lap with 2 FAL each lap for HSRL, London Flat for HBR, and roll our collective eyes at Zwift introducing another colourway for the Canyon Aeroad CFR - but it must be bought as another bike, and upgraded again...
The Hidden Gender Gap in AI Education, with Juliana Peloche In this episode of the AI in Education Podcast, we welcome Juliana Peloche to explore one of the most important (and often overlooked) conversations in educational AI: the gender gap. Juliana shares how a Year 5 student's curiosity about AI sparked her own research journey, leading to a PhD and, ultimately, the co-founding of Women in AI Australia. Together, we discuss why representation matters (see Will Artificial Intelligence Get in the Way of Achieving Gender Equality?), the barriers women continue to face in AI (see HBR's Women Are Avoiding AI. Will Their Careers Suffer? and Global Evidence on Gender Gaps and Generative AI Over Time) and what educators, institutions and industry can do to create more inclusive opportunities. The conversation hears about new research into how female university students are using AI, revealing surprising findings around ethics, trust, academic integrity, and confidence with AI tools. We also explore AI bias, the importance of visible role models, and practical ways schools and universities can encourage more women to lead in the field. Links and resources: Women in AI Australia Learn more about the Women in AI Australia upcoming events Connect with Juliana Peloche on LinkedIn
Scaling New Heights Podcast: Cutting Edge Training For Small Business Advisors
On this episode of the Woodard Report podcast, Joe speaks with Ron Baker about Peter Drucker's most influential ideas, including the rise of knowledge work, the importance of effectiveness over efficiency, and the need for businesses to pursue future opportunities instead of clinging to the past. They also explore how accounting firms can use distinct brands to separate commoditized services from high-value advisory work as well as why religious leaders offer valuable insights into purpose, dignity, stewardship, and the moral role of business. About Ron BakerRonald J. Baker began his CPA career with KPMG in 1984. He is the co-founder of THRESHOLD and co-host of The Soul of Enterprise podcast. A renowned speaker and author, he has written eight best-selling books, including Firm of the Future, Implementing Value Pricing and Time's Up. He has educated over 450,000 professionals worldwide and has been named among Accounting Today's Top 100 Most Influential People. A graduate of San Francisco State University, he is also a faculty member of the Professional Pricing Society and a Disney University alumnus. HBR interview with Jerry Seinfeld The Soul of Enterprise clergy episodes Father Robert Sirico Rabbi Daniel Lapin Mustafa Akyol Peter Drucker GPT interview Thank you to our show sponsor, Puzzle! Puzzle replaces manual quickbooks workflows with AI-driven books built for review, approval, and audit-ready accountability. Learn more at puzzle.io. Learn more about the show and our sponsors at Woodard.com/podcast
Have you ever been passed over for a promotion?Are you wondering whether you're ready for the CEO role—or your next big career move?Are you struggling to figure out when it's time to leave for good?In this episode, CEO Coach and Advisor, Damien Faughnan, joins host, Muriel Wilkins, to answer questions from the Coaching Real Leaders community.For further reading: Learn more about Damien: https://damienfaughnan.com/Rewriting the Playbook: Leading Through Compounding Uncertainty: https://www.russellreynolds.com/en/insights/articles/rewriting-the-playbook-leading-through-compounding-uncertaintyLeaders, It's Time to Build Your Tolerance for Uncertainty: https://hbr.org/2026/01/leaders-its-time-to-build-your-tolerance-for-uncertaintyHow to Become a First Time CEO: https://www.russellreynolds.com/en/about/careers/careers-with-our-clients/how-to-become-a-first-time-ceoThe Midlife Chrysalis: https://www.meawisdom.com/podcast/Connect with Muriel:Website: murielwilkins.comLinkedIn: @Muriel Maignan Wilkins Instagram: @CoachMurielWIlkins Join the Coaching Real Leaders Community: coachingrealleaderscommunity.comRead Muriel's book: LeadershipUnblocked.com See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
The Intuitive Customer - Improve Your Customer Experience To Gain Growth
Nobel laureate Professor Daniel Kahneman said we don't choose between experiences; we choose between the memory of an experience. If that's true — and the science says it is — then most organizations are investing in the wrong thing. In this episode, Colin and Ryan explore how memories are actually formed, the difference between short-term (working) and long-term memory, and why your brand is really just a memory structure in the minds of your customers. They dig into how heuristics and biases shape what we remember, why humans are relentless pattern-recognition machines, and what all of this means for the experiences you design. It's the first in a three-part series on the topic Colin calls his favorite of all. In this episode, you'll learn: Why memory — not the live experience — drives customer decisions, loyalty, and price tolerance The difference between short-term/working memory and long-term memory (and why most of your experience gets "binned" within seconds) How memories are stored as a connected network of "nodes," not isolated facts Why a brand, from the customer's point of view, is simply a memory structure, making brand management a form of memory management How customer expectations are built from memory, and what that means for "meeting and exceeding" them Where heuristics and biases come from — what's innate, what's learned, and what's situational The practical "so what" for designing experiences that customers actually remember Key quote: "We don't choose between experiences. We choose between the memory of an experience." — Professor Daniel Kahneman The hosts: Colin Shaw is a LinkedIn 'Top Voice' with a massive 286,000 followers and 87,000 subscribers to his 'Why Customers Buy' newsletter. Shaw is named one of the world's 'Top 150 Business Influencers' by LinkedIn. His company, Beyond Philosophy LLC, has been selected four times by the Financial Times as a top management consultancy. Shaw is co-host of the top 1.5% podcast 'The Intuitive Customer'—with over 600,000 downloads—and author of eight best-sellers on customer experience. Shaw is a sought-after keynote speaker. Follow Colin on LinkedIn. Ryan Hamilton is a Professor of Marketing at Emory University's Goizueta Business School and co-author of 'The Intuitive Customer' book. An award-winning teacher and researcher in consumer psychology, he has been named one of Poets & Quants' "World's Best 40 B-School Profs Under 40." His research focuses on how brands, prices, and choice architecture influence shopper decision-making, and his findings have been published in top academic journals and covered by major media outlets like The New York Times and CNN. His work highlights how psychology can help firms better understand and serve their customers. Ryan has a new book launch in June 2025 called "The Growth Dilemma: Managing Your Brand When Different Customers Want Different Things" Harvard Business Press. Follow Ryan on LinkedIn. Resources & links: Kahneman, The Riddle of Experience vs. Memory (TED): https://www.ted.com/talks/daniel_kahneman_the_riddle_of_experience_vs_memory HBR, An Emotional Connection Matters More Than Customer Satisfaction: https://hbr.org/2016/08/an-emotional-connection-matters-more-than-customer-satisfaction Beyond Philosophy training & resources: https://beyondphilosophy.com
What happens when the person telling your success story wasn't actually in the room? That's the moment that pushed John Winsor — Founder and Chairman of Open Assembly, Harvard Business School executive fellow, and author of six books including the bestselling Open Talent — to write a widely discussed piece questioning the entire thought leadership industry. In this conversation with Peter Winick, Winsor traces his path from launching a regional sports magazine (sold to Condé Nast) through decades of building and exiting companies, to his current work at Harvard's AI Institute studying the future of work. Along the way, he unpacks a tension every expert eventually faces: when does an idea deserve a blog post, a keynote, or a book — and when is it just filler dressed up as insight? Winsor and Winick dig into what separates "thought leaders" from "thought doers," using everyone from Malcolm Gladwell to Domino's Patrick Doyle as examples of how firsthand experience — not borrowed theory — is what actually earns an audience's trust. They also tackle a question with real urgency for anyone building a business around ideas: if generative AI can produce a working website, investor deck, and full brand in a single prompt, what's left for humans to do? Winsor's answer centers on relationships, judgment, and the irreplaceable value of live, human-to-human experience — a case he backs with striking data from executive AI workshops at HBS. This is a candid, occasionally pointed conversation about ego, authenticity, and the mechanics of building influence in a market flooded with polished — but often hollow — expertise. Worth a listen for anyone deciding what to write next, whether to take the stage, or how to stay relevant as AI eats the easy parts of the job. Three Key Takeaways: • Experience should come before the platform, not after. Winsor argues that credible thought leadership starts with real, specific experience — "go have a bunch of really killer specific experiences" — rather than reverse-engineering content to match a trending topic or keyword. • AI is pushing execution toward zero cost, which raises the value of judgment and relationships. Winsor points to tools that can generate a full company's assets — website, investment deck, brand — from a single prompt in under two hours. What AI can't replace is the human trust required to sell, evangelize, and validate an idea. • Format should follow curiosity, not ambition. Rather than deciding upfront that an idea "deserves" a book, Winsor tests ideas publicly through Substack, HBR, and Forbes articles first, using audience response to gauge whether something is worth developing further — or whether it was only ever his own curiosity. Before you go — Peter has a new book. The Thought Leadership Handbook: How the Experts Elevate Their Big Ideas—and How You Can Too, co-authored by Bill Sherman, Peter Winick, and Naren Aryal, draws on more than 700 conversations from this very podcast to map out the patterns that separate thought leaders who build lasting impact from those who never scale past their own curiosity. It introduces five thought leadership avatars — Growth-Minded CEOs, Impact and Legacy Executives, Thought Leaders on the Run, In-House Experts, and Hall of Fame Thinkers — and gives readers the frameworks and tools to find their own path. Endorsed by Mel Robbins, Ken Blanchard, Stephen M. R. Covey, Marshall Goldsmith, and 50+ other leading voices, with a foreword by Lisa Bodell. Order now: Amazon Barnes & Noble Bookshop.org Amplify Publishing Apple Books Learn more at thoughtleadershiphandbook.com
She's recently taken on a bigger leadership role and with that shift comes a new challenge: how to lead a team where one person's style doesn't seem to fit the culture she's worked so hard to build. Host Muriel Wilkins coaches her through how to manage a difficult dynamic while addressing the larger team leadership issues it raises.For further reading: More on the DISC assessment: https://www.businessnewsdaily.com/8692-disc-assessment.htmlDifficult People: https://hbr.org/podcast/2018/02/difficult-peopleStop Hiring for Culture Fit: https://hbr.org/2018/01/how-to-hireHow To Handle Employees Who Don't Fit Your Culture: https://www.linkedin.com/posts/handandassociates_what-should-you-do-if-current-employees-don-activity-7299836392640020480-nzc0/How to Support a New Employee Who Doesn't Seem to Fit In: https://quickbooks.intuit.com/ca/resources/manage-employees/employee-doesnt-fit-in-corporate-culture/Connect with Muriel:Website: murielwilkins.comLinkedIn: @Muriel Maignan Wilkins Instagram: @CoachMurielWIlkins Join the Coaching Real Leaders Community: coachingrealleaderscommunity.comRead Muriel's book: LeadershipUnblocked.com See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Atenção (disclaimer): Os dados aqui apresentados representam minha opinião pessoal.Não são de forma alguma indicações de compra ou venda de ativos no mercado financeiro.HBR faz oferta por 100% da Helbor, buscando destravar valorhttps://braziljournal.com/hbr-faz-oferta-por-100-da-helbor-buscando-destravar-valor/O caixa da Ambipar é a caixa de Pandorahttps://pipelinevalor.globo.com/negocios/noticia/o-caixa-da-ambipar-e-a-caixa-de-pandora.ghtmlEconomatica, ex-TC, toma dois calotes em M&A e EQI aproveita descontohttps://pipelinevalor.globo.com/negocios/noticia/economatica-ex-tc-toma-dois-calotes-em-manda-e-eqi-aproveita-desconto.ghtmlIbirá desistiu de TC AI por ‘falta de transparência e abordagem a clientes para novo canal'https://valor.globo.com/financas/noticia/2026/07/10/ibira-desistiu-de-tc-ai-por-falta-de-transparencia-e-abordagem-a-clientes-para-novo-canal.ghtmlEconomatica assina com EQI negociação exclusiva para venda da plataforma TChttps://valor.globo.com/financas/noticia/2026/07/09/economatica-assina-com-eqi-negociao-exclusiva-para-venda-da-plataforma-tc.ghtmlEUA iniciam audiências decisivas sobre tarifas para exportações brasileirashttps://podcasts.apple.com/br/podcast/eua-iniciam-audi%C3%AAncias-decisivas-sobre-tarifas-para/id203963267?i=1000775701932&l=en-GBHow Polymarket Made Fake Bets Go Viralhttps://podcasts.apple.com/br/podcast/how-polymarket-made-fake-bets-go-viral/id1469394914?i=1000775710248&l=en-GBThe Unprecedented Personal Profits of Trump's Presidencyhttps://podcasts.apple.com/br/podcast/the-unprecedented-personal-profits-of-trumps-presidency/id1200361736?i=1000776099808&l=en-GBThe Inside Story of Europe's Breakup With the U.S.https://podcasts.apple.com/br/podcast/the-inside-story-of-europes-breakup-with-the-u-s/id1469394914?i=1000776029343&l=en-GBUOL Prime #130: Como o Marajó virou alvo de fake news por interesses evangélicoshttps://podcasts.apple.com/br/podcast/uol-prime-130-como-o-maraj%C3%B3-virou-alvo-de-fake-news/id1574996957?i=1000776085591&l=en-GBRevisão criminal pode beneficiar Bolsonaro, mas sem alterar sua inelegibilidadehttps://podcasts.apple.com/br/podcast/revis%C3%A3o-criminal-pode-beneficiar-bolsonaro-mas-sem/id203963267?i=1000776254728&l=en-GBPutin's options: an oligarch speaks outhttps://podcasts.apple.com/br/podcast/putins-options-an-oligarch-speaks-out/id151230264?i=1000776246586&l=en-GB‘Uma máfia estava controlando o estado do RJ há muitos anos'https://podcasts.apple.com/br/podcast/uma-m%C3%A1fia-estava-controlando-o-estado-do-rj-h%C3%A1-muitos-anos/id203963267?i=1000776280538&l=en-GBEntenda a operação da PF contra Valdemar Costa Neto, presidente do PLhttps://podcasts.apple.com/br/podcast/entenda-a-opera%C3%A7%C3%A3o-da-pf-contra-valdemar-costa-neto/id203963267?i=1000776293853&l=en-GBThe Black Patriots Pushing for a Better American Futurehttps://podcasts.apple.com/br/podcast/the-black-patriots-pushing-for-a-better-american-future/id1258635512?i=1000775629213&l=en-GBHow Influencers Fake Being Richhttps://podcasts.apple.com/br/podcast/how-influencers-fake-being-rich/id1703615331?i=1000775937974&l=en-GBAnother Fatal ICE Shootinghttps://podcasts.apple.com/br/podcast/another-fatal-ice-shooting/id1258635512?i=1000776101695&l=en-GBCuba Under Siegehttps://podcasts.apple.com/br/podcast/cuba-under-siege/id1200361736?i=1000776244408&l=en-GBBig news!https://podcasts.apple.com/br/podcast/big-news/id1554578197?i=1000776126449&l=en-GB
【HBR企業學習服務】
【HBR企業學習服務】
How do I handle becoming my close friend's boss? How do I recover after upsetting a coworker?How do I get my boss to stop micromanaging?In this episode, Muriel and her producer, Mary, answer listeners' questions to help you navigate the issues you face at work.For further reading: Good Leaders Admit Mistakes: https://hbr.org/video/2228473497001/good-leaders-admit-mistakesTransitioning from Peer to Manager? Here's What to Expect: https://www.csinsider.co/email/transitioning-from-peer-to-managerThe Secret to Building a High-Performance Team: https://hbr.org/2025/09/the-secret-to-building-a-high-performing-teamWhy Micromanagement Is So Harmful: https://www.psychologytoday.com/us/blog/mind-of-the-manager/202409/why-micromanagement-is-so-harmfulConnect with Muriel:Website: murielwilkins.comLinkedIn: @Muriel Maignan Wilkins Instagram: @CoachMurielWIlkins Join the Coaching Real Leaders Community: coachingrealleaderscommunity.comRead Muriel's book: LeadershipUnblocked.com See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
For this episode, let's revisit a strategy skills classic interview with the author of Job Therapy: Finding Work That Works for You, Dr. Tessa West. In her book, Dr. Tessa West helps you figure out the real reason you're unhappy and shows you how to find a new position in which you'll thrive, whether in a different role, company, or new industry altogether. Dr. Tessa West is Professor of Psychology at New York University, where she is a leading expert on the science of social relationships. Her academic research and writing for the media focuses on how to improve communication between employees, bosses, and hiring professionals across workplace settings. She has over 100 academic publications and is a regular contributor to the Wall Street Journal. Her work has been covered by Scientific American, the New York Times, Financial Times, The Guardian, CNN, CNBC, ABC World News, TIME, Bloomberg, HBR, Fast Company, and the US Supreme Court. Her first book Jerks at Work published to rave reviews. Get Dr. Tessa's book here: https://rb.gy/e1iwmg Claim your free gift: Free gift #1 McKinsey & BCG winning resume www.FIRMSconsulting.com/resumePDF Free gift #2 Breakthrough Decisions Guide with 25 AI Prompts www.FIRMSconsulting.com/decisions Free gift #3 Five Reasons Why People Ignore Somebody www.FIRMSconsulting.com/owntheroom Free gift #4 Access episode 1 from Build a Consulting Firm, Level 1 www.FIRMSconsulting.com/build Free gift #5 The Overall Approach used in well-managed strategy studies www.FIRMSconsulting.com/OverallApproach Free gift #6 Get a copy of Nine Leaders in Action, a book we co-authored with some of our clients: www.FIRMSconsulting.com/gift
【HBR企業學習服務】
【HBR企業學習服務】
Uncertainty isn't going anywhere. So what if the goal wasn't to get rid of it, but to get better at holding it? In this episode, Helen and Sarah borrow brilliance from a feeling and dive deep into one of the most relevant topics in work and careers right now. Drawing on Margaret Heffernan's Embracing Uncertainty, Sam Conniff and Katherine Templar-Lewis's Uncertainty Toolkit, and a brilliant HBR article, they explore what it really means to develop the capacity to hold uncertainty, and what your default response to it reveals about you.
【2026 HBR管理年會】 尋找新經典.未來領導力 HBR 繁中版 20 週年鉅獻,全天論壇規格全面升級! 邀請您親臨現場,掌握變局時代的關鍵領導力。
【2026 HBR管理年會】 尋找新經典.未來領導力 HBR 繁中版 20 週年鉅獻,全天論壇規格全面升級! 邀請您親臨現場,掌握變局時代的關鍵領導力。
【多重迷走神經塑造│6週沉浸式實踐,重建安全感與深層內在連結】
Since 2023, HBR On Leadership has been bringing you hand-curated insights and inspiration from across the HBR archive to unlock the best in those around you. But the time has come for HBR On Leadership to hit pause on new episodes. While this feed is going on hiatus, you can hear new, weekly conversations spanning leadership, strategy, innovation and much more on our flagship show, the HBR IdeaCast. And the best way to stay on top of everything you need to lead is to subscribe to HBR, for access to our full archive, exclusive subscriber content, events, new audio offerings, and tools to put the best management ideas to work for you.
A PE bankruptcy specialist and BCG partner walk into a bar...Just kidding, they walked into HBR... and they're trying to sell you a framework!Product Manager Brian Orlando and Enterprise Business Agility Leader Om Patel dissect the April HBR piece arguing that "consensus decision-making doesn't work in the AI era." By the end, you'll spot the sales funnel dressed as thought leadership, understand who profits from "autonomous scrum," and (hopefully) never read a management article the same way again.Listen or Watch as we discuss and debate:• Why the OVIS framework is RACI in a trench coat• How the authors' try to undermine building consensus• What "autonomous scrum" is (it's just scrum)• The fiduciary duty argument• A Peacetime/Wartime CEO concept lifted without attribution• Questions to ask whenever an HBR article recommends a specific consulting firm's methodologyHBR: Decision-Making by Consensus Doesn't Work in the AI Era (Rosenthal/Zuckerman, 2026-04-07)https://hbr.org/2026/04/decision-making-by-consensus-doesnt-work-in-the-ai-era#DecisionMaking #ManagementConsulting #CorporateGovernanceHarvard Business Review, Saybrook Capital, Boston Consulting Group, United Airlines bankruptcy 2002-2006, The Hard Thing About Hard Things by Ben Horowitz, Working Backwards by Colin Bryar and Bill Carr, RACI matrix, Jeff Bezos, Marty CaganLINKSYouTube: https://www.youtube.com/@arguingagileSpotify: https://open.spotify.com/show/362QvYORmtZRKAeTAE57v3Apple: https://podcasts.apple.com/us/podcast/agile-podcast/id1568557596INTRO MUSICToronto Is My BeatBy Whitewolf (Source: https://ccmixter.org/files/whitewolf225/60181)CC BY 4.0 DEED (https://creativecommons.org/licenses/by/4.0/deed.en)
Ross G stays out too late. Got nothing in his brain. At least, that's what people say. In this week's episode of The Mindtools L&D Podcast, we're joined by Heeral Gudka and Andy Lancaster to continue our 'Eras Tour', with a look back at the pandemic years. We discuss: the impact of the Covid-19 pandemic on L&D, and how much of the 'new normal' we've held on to what connectedness and belonging look and feel like in the post-pandemic era how attitudes and organisational priorities around DEI have shifted since 2020. In 'What I Learned This Week', Ross discussed an HBR article on the pros and cons of continuous assessment. Like the show? You'll love our newsletter! Subscribe to The L&D Dispatch now. And if you want to work with us, please do visit mindtools-kineo.com or find us on LinkedIn. We'd love to hear from you. Connect with our speakers If you'd like to share your thoughts on this episode, connect with us on LinkedIn: Ross Garner Heeral Gudka Andy Lancaster
He's built his career on technical excellence and those skills have always been his path to success. But as AI reshapes his organization and his role, he senses that expertise alone won't carry him to the next level and he's unsure where to spend his time and energy to grow. Host Muriel Wilkins coaches him through how to expand his identity beyond the technical expert he's always been. For further reading: Our Favorite Management Tips on Leading With AI: https://hbr.org/2026/03/our-favorite-management-tips-on-leading-with-aiAI Won't Replace Leaders: https://www.linkedin.com/posts/james-kamanski_ai-wont-replace-leaders-but-leaders-who-activity-7353744446443700224-iz97How Can a Manager Maintain a Balance Between Technical and Managerial Skills? https://www.forbes.com/councils/forbesbusinesscouncil/2024/04/01/how-can-a-manager-maintain-a-balance-between-technical-and-managerial-skills/See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
AI tools create a specific kind of trust problem on teams, and most leaders aren't sure what to name it or where it's coming from. In this Practical Field Notes episode, Mimi and David react to a Harvard Business Review piece by Jayshree Seth and Amy Edmondson on psychological safety and AI integration. They connect the article's ideas to what leaders are actually navigating in their organizations, including how to build learning loops that keep AI use transparent and how leaders can model the kind of openness that makes it safe for teams to question, challenge, and learn. Humanergy is a leadership development company that helps leaders and teams work better under real conditions. Learn more at humanergy.com.(Note: The HBR article is behind a paywall. HBR offers free monthly access, if you're out of free reads, you can still follow this conversation without it.)Link to article here: https://hbr.org/2026/02/how-to-foster-psychological-safety-when-ai-erodes-trust-on-your-teamLearn more about Humanergy's work: https://www.humanergy.comJoin the Humanergy community on LinkedIn.Sign up for our FREE leadership workshops.
【本集節目由 HBR個案共學會 贊助播出】
【本集節目由 HBR個案共學會 贊助播出】
HBR 訂戶共讀小聚#9【凝聚力的科學:讓團隊一起贏!】
Most leaders assume that when employees break rules, punishment is the answer. But according to researcher Michael Gill, associate professor at the University of Oxford Saïd Business School, that mindset overlooks a crucial reality: not all rule breaking is self-serving, and some of it may actually help organizations perform better. He explains his research synthesizing more than 250 studies and details the four main motivations behind why people break rules, why repeated violations may signal deeper organizational problems, and how leaders can distinguish harmful misconduct from employees trying to help customers, colleagues, or the business itself. Learn more in the HBR article How the Best Leaders Respond to Rule Breaking.
What if the real reason you're not taking action isn't about motivation, time, or strategy—but about who you believe you are? In this powerful solo episode of the Empowered Team Podcast, Kari Schneider dives into the hidden force driving every action you take (or don't take): your identity. Backed by research and real-life experience, Kari unpacks how identity-based thinking shapes behavior, influences long-term success, and determines whether you follow through or stay stuck. Drawing from her own recent life transitions and recovery from serious injury, Kari shares how shifting her identity helped her navigate one of the hardest seasons of her life—and how you can do the same. In this episode, you'll learn: Why identity—not discipline—is the foundation of consistent action The science behind “I am” language and behavior change How your brain sees your future self as a stranger (and how to fix it) Why you can't outperform your identity—no matter how hard you try A simple 3-step framework to start shifting your identity today Key Takeaway: Every action you take is a vote for the person you believe you are. Change your identity—and your actions will follow. Call to Action: Declare who you are becoming. Share this episode and tag Kari with your “I am” statement. Resources: James Clear — Identity-Based Habits Atomic Habits (book reference) Article on identity: https://jamesclear.com/identity-based-habits Hal Hershfield — Future Self Research UCLA profile & research: https://www.anderson.ucla.edu/faculty-and-research/marketing/faculty/hershfield UCLA newsroom interview: https://newsroom.ucla.edu/stories/hal-hershfield-finding-harmony-with-future-self-book HBR article: https://hbr.org/2013/06/you-make-better-decisions-if-you-see-your-senior-self NPR feature: https://www.npr.org/transcripts/1182387784 William Swann — Self-Verification Theory Wikipedia overview: https://en.wikipedia.org/wiki/Self-verification_theory Simply Psychology summary: https://www.simplypsychology.org/self-verification-theory.html Amy Cuddy — Embodiment (use with caveat above) Original 2010 paper: https://journals.sagepub.com/doi/abs/10.1177/0956797610383437 TED Talk (47M views): https://www.ted.com/talks/amy_cuddy_your_body_language_may_shape_who_you_are Updated Q&A on the research: https://ideas.ted.com/inside-the-debate-about-power-posing-a-q-a-with-amy-cuddy/
Many leaders and teams are not always aware of what is getting in their way and what opportunities exist to improve their culture and performance. Tools help us see more clearly. For Full Show Notes and Links Visit: https://www.jasonvbarger.com/podcast/self-awareness-tools-with-jason-p-carroll/ Jason is joined by his friend, Jason P. Carroll, the founder of Aptive Index, for an insightful conversation about leveraging self-awareness tools to remove leadership obstacles and build high-performance teams. Please rate and review the podcast to help amplify these messages to others! Summary: With employee engagement hitting a ten-year low and only 23% of workers trusting their organization's direction, how can executives build an environment where teams truly thrive? In this episode of The Thermostat, Jason V Barger sits down with behavioral intelligence specialist, TEDx speaker, and certified Dare to Lead facilitator Jason P. Carroll. Together, they explore the profound intersection of psychometric science, data-driven self-awareness, and strategic culture shaping. This conversation moves beyond generic motivational advice to break down the mechanics of human hardwiring in the workplace. Jason and Jason examine the hidden traps of leadership habits, highlighting how executives often inadvertently erode trust through micro-doses of misaligned communication. They analyze real-world case studies of behavioral clashes, emphasizing that true self-awareness isn't just about collecting personality data—it's about understanding your systemic impact and knowing how to dial in your personal strengths with precision. Essential listening for C-Suite executives, founders, and managers committed to mastering corporate culture, this episode offers a practical blueprint on leveraging AI-powered behavioral intelligence, navigating cultural dissonance, and deploying the core drivers of organizational trust to enhance leadership in teams. Episode Notes & Timestamps: Intro: Jason Barger introduces Jason P. Carroll, founder of Aptive Index, setting up a conversation on self-awareness tools and removing leadership obstacles. Meet Jason P. Carroll: A look into Carroll's background, including scaling a previous company from $20M to $80M through people decisions, training with Brené Brown, and playing sandlot baseball. Running Hot: Analyzing the cartoon imagery of running at maximum temperature and the difficulty high-performing leaders face when trying to slow down. The Evolution of Culture: Observations on how economic uncertainty, work-from-home shifts, and AI require leaders to reframe people leadership with deep intentionality. The Trust Crisis: Discussing the Gallup data hitting a 10-year low in employee engagement and the reality that only 23% of workers trust their leadership. The Data vs. Self-Awareness Trap: Why listing personal tendencies on a spreadsheet isn't true self-awareness, and the necessity of understanding your behavioral impact on a team. The Cowboy Hat Case Study: A narrative about a high-energy CEO learning that he can't expect a structured accounting department to adapt to his chaotic executive style. Misaligned Hardwiring: Jason P. Carroll shares a story from his previous company where clashing behavioral needs created an operational chasm between visionaries and operators. Dialing in Strengths: Why self-awareness doesn't mean becoming a chameleon, but rather finding the proper execution balance without losing your executive edge. Cultural Dissonance & Lingering Habits: Jason Barger unpacks why "what we allow lingers and what we teach triggers," and the leadership obligation to protect the culture of "we." The Trust Drivers: A comparison of the HBR trust drivers (logic, empathy, authenticity) and the Aptive Index metrics (character, competence, compassion). Psychometrics & The AI "Now What?": How the AI system Aria converts dusty, one-time personality data into continuous, real-time workplace conflict guides. Outro: Jason outlines steps for leaders to calibrate their thermostat by proactively shifting behaviors to shape culture. Key Takeaways for Leaders: Systemic Impact Mapping: Move past simple personality test checklists; true self-awareness requires evaluating how your hardwired tendencies alter team dynamics. Dial, Don't Discard: Refining your leadership style is not about erasing your natural strengths, but dialing back over-indexing tendencies (like steamrolling) to allow for team autonomy. Address the Dissonance: Guard your culture fiercely by refusing to let misaligned behaviors linger, actively teaching back to your core operational values. Listen to the full episode and access show notes at: https://jasonvbarger.com/podcast/self-awareness-tools-jason-p-carroll/ Bio: Jason Barger is a husband, father, speaker, and author who is passionate about business leadership and corporate culture. He believes that corporate culture is the "thermostat" of an organization, and that it can be used to drive performance, innovation, and engagement. The show features interviews with business leaders from a variety of industries, as well as solo episodes where Barger shares his own insights and advice. Connect: Subscribe to our channel: https://www.youtube.com/@JasonVBarger Make Your 2026 Effective! Book Jason with your team at https://www.jasonvbarger.com Like or Follow Jason
Have you ever had ongoing disagreements with your boss? Do you struggle trying to become more visible to leadership at your organization?Have you gotten feedback that YOUR feedback style needs improvement?In this episode, Amy Gallo workplace expert and author of “Getting Along,” joins host Muriel Wilkins to tackle questions from the Coaching Real Leaders community and listeners on their toughest leadership problems. For further reading: Learn more about Amy here: www.amyegallo.comCheck out her book Getting Along: How To Work With Anyone (Even Difficult People): https://www.amazon.com/Getting-Along-Anyone-Difficult-People/dp/16478210618 Practices to Break Free From Conflict: https://jengoldmanwetzler.com/wp-content/uploads/2019/11/8-Practices-to-Break-Free-From-Conflict-.pdfSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Are your employees truly motivated…or are they just trying to avoid getting yelled at? Most leaders believe incentives, pressure, and removing frustrations are enough to improve performance—but this episode challenges that assumption completely. Drawing from Frederick Herzberg's groundbreaking motivation theory, Bradley Hartmann explains why eliminating dissatisfaction doesn't automatically create engagement, ownership, or high-performing teams. In this episode you will Learn the critical difference between what demotivates employees and what genuinely motivates them Discover why fear, pressure, bonuses, and "pizza party leadership" often fail to create lasting engagement Understand how autonomy, progress, recognition, and meaningful work unlock stronger performance and team buy-in Listen now to discover how to build teams that are genuinely energized, engaged, and motivated to perform at a higher level. Click HERE to read Frederick Herzberg's HBR article At Bradley Hartmann & Company, we help construction teams improve sales, leadership, and communication by reducing miscommunication, strengthening teamwork, and bridging language gaps between English and Spanish speakers. To learn more about our product offerings, visit bradleyhartmannandco.com. The Construction Leadership Podcast dives into essential leadership topics in construction, including strategy, emotional intelligence, communication skills, confidence, innovation, and effective decision-making. You'll also gain insights into delegation, cultural intelligence, goal setting, team building, employee engagement, and how to overcome common culture problems—whether you're leading a crew or managing an entire organization. Have topic ideas or guest recommendations? Contact us at info@bradleyhartmannandco.com. New podcasts are dropped every Tuesday and Thursday. This episode is brought to you by The Construction Spanish Toolbox —the most practical way for construction teams to learn jobsite-ready Spanish in just minutes a day over 6 months.
She recently transitioned to a new role and organization and is having trouble finding inspiration and motivation. Host Muriel Wilkins coaches her through why she feels professionally unfulfilled, and what she can do about it. For further reading: When Work Truly Fills Your Cup: https://karen-onpurpose1.medium.com/when-work-truly-fills-your-cup-83b0890ccf8b3 Questions to Ask When Your Job Isn't Fulfilling: https://hbr.org/2022/11/3-questions-to-ask-when-your-job-isnt-fulfillingHow to Transition from Public Service to the Private Sector: https://www.executivegov.com/articles/how-to-transition-from-government-to-industryConnect with Muriel:Website: murielwilkins.comLinkedIn: @Muriel Maignan Wilkins Instagram: @CoachMurielWIlkins Join the Coaching Real Leaders Community: coachingrealleaderscommunity.comRead Muriel's book: LeadershipUnblocked.com Masterworks: Visit masterworks.art/leaders to view their track record and inquire for membership.Past performance is not indicative of future returns. Investing involves risk. See important disclosures at masterworks.com/cdSee the Offering Circular for our current offering featuring work by Jean-Michel Basquiat here.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Mukhtar Kadiri: When the Smartest Person on the Team Becomes the Biggest Bottleneck — And Explodes in a Meeting Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. "A lot of times, the problem is not necessarily technical. It's a human problem. Just figuring out the human dynamics removes the obstacles and makes the project flow." - Mukhtar Kadiri Mukhtar was brought into a healthcare software project where the team couldn't hit any of their milestones. The product manager, engineering team, and head of engineering were supposed to be self-sustaining, but chaos reigned. What Mukhtar found through his one-on-ones was a pattern of finger-pointing — product blaming engineering, engineering blaming product. Then, in one meeting, the head of engineering exploded. He burst out yelling in front of the entire team. In a private conversation afterward, Mukhtar discovered the root cause: this brilliant architect was a bottleneck. Everyone depended on him, he was stretched across multiple projects, and the frustration had been building with no outlet. Mukhtar's approach was direct — "Your name is on this project. Yelling is not going to help." But the real insight came from what happened next. Once the head of engineering started controlling his outbursts, team morale improved almost immediately. Combined with basic structure — regular meetings, low-hanging-fruit milestones — the team built momentum and eventually became self-sufficient. The lesson? No matter how technical the challenge looks, it's always a people problem. And one-on-ones aren't just status updates — they're pressure valves that prevent public explosions that can cause irreparable damage to team morale. Self-reflection Question: Is there someone on your team who's carrying too much load in silence — and what would it take for you to create a safe space where they can express that frustration before it boils over? Featured Book of the Week: HBR Project Management Handbook by Antonio Nieto-Rodriguez Mukhtar recommends the HBR Project Management Handbook because, as he puts it, "A lot of project management books, I can read them and it's almost like I'm not really learning anything new. But this one had substance." After stumbling into project management and leading projects for seven years before even pursuing his PMP, Mukhtar found that most PM books simply codified what he already knew from experience. The HBR handbook was different — it offered breadth, depth, and fresh approaches to common project management challenges. He also recommends the Rita Mulcahy PMP Exam Prep for those preparing for PMP certification, noting that studying for the exam crystallized frameworks around things he had been doing instinctively. [The Scrum Master Toolbox Podcast Recommends]
Are you worried that you have developed a habit of quitting when times get tough?Do you struggle with finding authentic ways to be seen by senior leadership?Are you trying to find the time and energy to develop your team?In this episode, Muriel is joined by her producer Mary to tackle leadership questions from listeners like you.For further reading: Why the Most Productive People Don't Always Make the Best Managers: https://hbr.org/2018/04/why-the-most-productive-people-dont-always-make-the-best-managersWhy Visibility Has Become the New Test of Leadership: https://sloanreview.mit.edu/article/why-visibility-has-become-the-new-test-of-leadership/Ready to Quit Your Job?: https://www.theguardian.com/money/2021/aug/12/ready-to-quit-your-job-here-are-the-17-questions-to-ask-yourself-firstWhat? So What? Now What? (Matt Abrahams): https://www.youtube.com/watch?v=1qdZwQdn7ScSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
A small percentage of teams perform exceptionally well and have fun while doing it. And the secret to their success isn't innate talent. It's the way they work together. Ron Friedman, psychologist and the founder of Superteams, Inc., has studied the data on these high-performing groups across industries and identified the key leadership behaviors that drive sustained outperformance--from asking questions people often avoid to creating continuous feedback loops. Friedman is the author of the HBR article "How to Build a Superteam That Keeps Getting Better," and the book Superteams: The Science and Secrets of High-Performing Teams.