Podcasts about phone tap

In your Phone Tap, we call the mom of a student athlete and let her know, if her son wants to get those college scholarships, he better do some elective surgery that we’ve picked out for him!See omnystudio.com/listener for privacy information.

In your Phone Tap, we call the mom of a student athlete and let her know, if her son wants to get those college scholarships, he better do some elective surgery that we’ve picked out for him!See omnystudio.com/listener for privacy information.

In your Phone Tap we call an office manager looking to get their elevator inspected and let him know the task is as good as complete, as soon as he picks out an elevator VOICE!See omnystudio.com/listener for privacy information.

In your Phone Tap we call an office manager looking to get their elevator inspected and let him know the task is as good as complete, as soon as he picks out an elevator VOICE!See omnystudio.com/listener for privacy information.

If you have ever wondered why delegation keeps breaking down in your business, ADHD entrepreneurs have a specific answer, and a fix. Skye Waterson has built her whole company around it. As an ADHD strategist and founder of Unconventional Organisation, she comes in alongside founders, pulls the process out of their head, and builds the systems and team to run it. In this episode, Tersh Blissett and Josh Crouch, both ADHD entrepreneurs themselves, sit down with Skye to unpack why the ADHD brain resists systems, how to actually delegate without micromanaging, and the AI trap that quietly creates more work instead of less. You will hear why the same hyperfocus that built your company can look like chaos to your team, how to run a task list that finally lets you focus on the 20 percent that matters, and the trust-plus-transparency fix that makes delegation actually work. CHAPTERS 0:00 – Why It's Easy to Build Something With AI That Works Once 1:46 – Meet Skye Waterson, ADHD Strategist for Founders 4:00 – From a Surprise PhD Diagnosis to Building an ADHD Business 5:44 – What a Fractional Integrator Does for an ADHD Founder 11:25 – The Friction Between Your Analytical and Quick-Start Leaders 14:03 – Becoming the ADHD Translator for Your Team 16:27 – The Weekly CEO Meeting and the ADHD Task List 18:08 – The Would Be Nice Filter and Finding Your 20 Percent 23:54 – Turn Off Notifications: It Costs 7 to 15 Minutes to Refocus 26:45 – The Waiting Room Test for Real Emergencies 30:01 – Don't Build Something That Only Works on Your Claude 36:44 – Delegation Is Trust Plus Transparency, Not Cowboys 39:40 – Where to Find Skye and the ADHD Skills Lab THIS EPISODE IS BROUGHT TO YOU BY UPFROG System replacement leads from paid ads, nurtured and booked into sold jobs before your team arrives: upfrog.com MARKETSTORM An AI-powered advertising platform. Results vary by market, budget, and campaign configuration: https://marketstorm.ai/ CALLRAIL CallRail's Voice Assist is a 24/7 AI voice assistant that answers every call, handles customer questions, and books jobs directly onto your calendar, all without you ever having to step away from the current job. Try Voice Assist for free today at voiceassist.com BREEZY Capture 25-30% more clients with Breezy AI Agents. Use code 'SBM' to book a demo and get $500 on us: https://partners.getbreezyapp.com/sbm/ PHONETAP Your calls hold the key to growing your business. PhoneTAP gives you instant AI analysis, real customer lifetime value, and tools to coach your team. Learn more: phonetap.ai/demo COMPANYCAM Capture work, track job progress, and stay connected from the field to the office with photo documentation and AI tools that keep work moving. Start a free trial at https://companycam.com/ TRAINUAL Trainual is an AI-powered training and knowledge platform for growing teams. Describe the training you need and it builds the steps, structure, and quiz: https://trainual.com/ CONNECT WITH THE HOSTS AND GUEST Tersh Blissett: https://www.linkedin.com/in/tershblissett/ Josh Crouch: https://www.linkedin.com/in/josh-crouch/ Skye Waterson, ADHD strategist and founder of Unconventional Organisation: https://nz.linkedin.com/in/skye-waterson-026286204 Unconventional Organisation: https://www.unconventionalorganisation.com/ Listen to Skye's podcast, The ADHD Skills Lab, and find her on Instagram @unconventionalorganisation ABOUT SERVICE BUSINESS MASTERY Service Business Mastery helps home service owners run better, more profitable companies. Every week, Tersh Blissett and Josh Crouch break down the operations, technology, and leadership behind growing an HVAC, plumbing, or electrical business, with the operators actually doing the work. More at https://servicebusinessmastery.com/ Subscribe on YouTube and follow us on Spotify and Apple Podcasts so you never miss an episode. If this one helped, share it with an owner who needs it. #ServiceBusinessMastery #HomeServices #ADHDEntrepreneur #Delegation #Productivity

Are you sick of automated AI customer service like we are? In today’s Phone Tap, we’re calling customer service and demanding a human to speak to, even if we’re already speaking to one! See omnystudio.com/listener for privacy information.

Are you sick of automated AI customer service like we are? In today’s Phone Tap, we’re calling customer service and demanding a human to speak to, even if we’re already speaking to one! See omnystudio.com/listener for privacy information.

In today’s Phone Tap we’re calling up a senior citizen and letting them know a small change is happening to their daily routine. Old people LOVE when you mess with their routines right? See omnystudio.com/listener for privacy information.

In today’s Phone Tap we’re calling up a senior citizen and letting them know a small change is happening to their daily routine. Old people LOVE when you mess with their routines right? See omnystudio.com/listener for privacy information.

Today’s Phone Tap victim has a colonoscopy appointment coming up and before his big day, we’re calling from the clinic to see what “Add-Ons” he’s looking to splurge on!See omnystudio.com/listener for privacy information.

Today’s Phone Tap victim has a colonoscopy appointment coming up and before his big day, we’re calling from the clinic to see what “Add-Ons” he’s looking to splurge on!See omnystudio.com/listener for privacy information.

In today’s Phone Tap we’re helping someone who needs customer service, but before that can start, we need to complete our corporately mandated sensitivity training! Hope that’s not a problem!See omnystudio.com/listener for privacy information.

In today’s Phone Tap we’re helping someone who needs customer service, but before that can start, we need to complete our corporately mandated sensitivity training! Hope that’s not a problem!See omnystudio.com/listener for privacy information.

In today’s Phone Tap, we call a woman who’s been trying to get her laptop repaired and we’re sending her our MOST-EXPERIENCED tech: 80 year old technology genius, Alan Winterbottom! See omnystudio.com/listener for privacy information.

In today’s Phone Tap, we call a woman who’s been trying to get her laptop repaired and we’re sending her our MOST-EXPERIENCED tech: 80 year old technology genius, Alan Winterbottom! See omnystudio.com/listener for privacy information.

How to grow a home service business is usually pitched as doing more: more trades, more services, more offers. Paul Kelly did the opposite, and it built one of the largest home service companies in the country. He bought Parker & Sons in 2004 as a $7 million shop and grew it to roughly $260 million in a single market, then wrote the playbook down. In this episode, Tersh Blissett and Josh Crouch sit down with Paul, bestselling author of Tricks of the Trade to Success and creator of the Raising Goats program, to unpack the 4 pillars behind that growth and why simplicity beats complexity every time. You will hear why adding another trade usually stalls your growth instead of helping it, the 4 pillars that took Parker & Sons from $7M to $260M, why contractors are great doers but poor implementers, and how to keep a pay program simple enough that a tech can do the math in their head. CHAPTERS 0:00 – Why Learning Without Doing Gets You Nowhere 1:39 – Meet Paul Kelly, Who Grew Parker & Sons From $7M to $260M 5:46 – The Real Challenge in Adding a Trade: It Is Not the Land, It Is the Man 8:07 – The $300K Trap of Doing Every Trade Yourself 10:17 – Prescription Without Diagnosis Is Malpractice 14:59 – The Fish Tank Principle: You Grow to the Size of Your Tank 17:44 – Stop Going to Conferences and Start Implementing 21:31 – How Parker & Sons Started Growing $40M in a Year 23:27 – The 4 Pillars: Thinker, Implementer, Operator, Leader 27:21 – Simplicity and Speed: One Thing at a Time 31:34 – Keep Your Pay Program Simple: 20 Percent of the Ticket 33:51 – Think Through the Consequences of Every Decision 38:30 – The GOAT Story and the Raising Goats Program 43:56 – Where to Find Paul and His Book THIS EPISODE IS BROUGHT TO YOU BY UPFROG System replacement leads from paid ads, nurtured and booked into sold jobs before your team arrives: upfrog.com MARKETSTORM An AI-powered advertising platform. Results vary by market, budget, and campaign configuration: https://marketstorm.ai/ CALLRAIL CallRail's Voice Assist is a 24/7 AI voice assistant that answers every call, handles customer questions, and books jobs directly onto your calendar, all without you ever having to step away from the current job. Try Voice Assist for free today at voiceassist.com BREEZY Capture 25-30% more clients with Breezy AI Agents. Use code 'SBM' to book a demo and get $500 on us: https://partners.getbreezyapp.com/sbm/ PHONETAP Your calls hold the key to growing your business. PhoneTAP gives you instant AI analysis, real customer lifetime value, and tools to coach your team. Learn more: phonetap.ai/demo COMPANYCAM Capture work, track job progress, and stay connected from the field to the office with photo documentation and AI tools that keep work moving. Start a free trial at https://companycam.com/ TRAINUAL Trainual is an AI-powered training and knowledge platform for growing teams. Describe the training you need and it builds the steps, structure, and quiz: https://trainual.com/ CONNECT WITH THE HOSTS AND GUEST Tersh Blissett: https://www.linkedin.com/in/tershblissett/ Josh Crouch: https://www.linkedin.com/in/josh-crouch/ Paul Kelly, author of Tricks of the Trade to Success and creator of Raising Goats: https://www.linkedin.com/in/paul-kelly-99ab90/ Paul's book and site: https://www.tricksofthetrade.com/ Raising Goats program: https://raisinggoats.com/ Subscribe on YouTube and follow us on Spotify and Apple Podcasts so you never miss an episode. If this one helped, share it with an owner who needs it. #ServiceBusinessMastery #HomeServices #ScalingYourBusiness #TradesBusiness #Leadership

In your Phone Tap, we’re trying to see if we can convince a guy that he matched with Brooke a few years ago on a dating app and she’s interested in date with him now that she’s out of prison!See omnystudio.com/listener for privacy information.

In your Phone Tap, we’re trying to see if we can convince a guy that he matched with Brooke a few years ago on a dating app and she’s interested in date with him now that she’s out of prison!See omnystudio.com/listener for privacy information.

Today’s Phone Tap victim signed up to dive with sharks on her exotic vacation coming up. But she’s about to learn when you leave the continental US, there’s a small chance the company you book with might not be all that credible! See omnystudio.com/listener for privacy information.

Today’s Phone Tap victim signed up to dive with sharks on her exotic vacation coming up. But she’s about to learn when you leave the continental US, there’s a small chance the company you book with might not be all that credible! See omnystudio.com/listener for privacy information.

In your Phone Tap, we call a guy who signed up for flying lessons and introduce him to his new instructor, Jose’s Phone Tap character “Tik Tak!”See omnystudio.com/listener for privacy information.

In your Phone Tap, we call a guy who signed up for flying lessons and introduce him to his new instructor, Jose’s Phone Tap character “Tik Tak!”See omnystudio.com/listener for privacy information.

In your Phone Tap, we call a girl who has been binge watching her favorite series and we’re about to place some limits on her viewing because we’re from the streaming service and we’re the ones in control!See omnystudio.com/listener for privacy information.

In your Phone Tap, we call a girl who has been binge watching her favorite series and we’re about to place some limits on her viewing because we’re from the streaming service and we’re the ones in control!See omnystudio.com/listener for privacy information.

Today’s Phone Tap victim has kids that leave their toys all over the front yard. So we’re calling to get under his skin and COMPLAIN just to see how riled up we can get him! See omnystudio.com/listener for privacy information.

Today’s Phone Tap victim has kids that leave their toys all over the front yard. So we’re calling to get under his skin and COMPLAIN just to see how riled up we can get him! See omnystudio.com/listener for privacy information.

Turning more calls into revenue is the growth lever most contractors never touch, because they cannot see what is actually happening on their phones. Bill Brown spent 25 years in HVAC, built an Inc. 5000 company, and still could not trust his own booking data. So he helped build the tool that fixes it. In this episode, Josh Crouch sits down with Bill, co-founder of PhoneTAP, to announce the launch of PhoneTAP and unpack why the calls you already pay for are where your next jobs are hiding. Tersh is out this week, but he, Josh, and Bill built PhoneTAP together to solve one of the least talked-about problems in the trades. You will hear why the booking rates contractors brag about are not real, how roughly 40 out of every 100 calls are bookable jobs your team may be missing, and how PhoneTAP turns every won and lost call into a coaching playbook inside ServiceTitan. This episode is the launch of PhoneTAP, a ServiceTitan certified app that reviews your unbooked, missed, and abandoned calls to surface the revenue you already earned. See it on your own data at phonetap.ai, or join the launch webinar at phonetap.ai/webinar. CHAPTERS 0:00 – Why You Need to See Your Call Data 2:35 – Meet Bill Brown, 25 Years in HVAC and Co-Founder of PhoneTAP 6:25 – The Launch of PhoneTAP and the Problem It Solves 11:47 – The Qualifying Question That Predicted Revenue 19:47 – Booking Rates That Are Off by Half 21:37 – Why Listening to Every Call Never Scales 28:36 – The Booking Rates People Brag About Are Not Real 44:48 – Out of Every 100 Calls, How Many You Miss 47:01 – Buy the Software or Waste Weeks Building It 52:15 – Inside PhoneTAP: Lead, Booked, and Exactly Why Not 53:51 – Building an Objection Playbook From Won and Lost Calls 1:09:50 – Where to Find Bill and the PhoneTAP Launch Webinar THIS EPISODE IS BROUGHT TO YOU BY UPFROG System replacement leads from paid ads, nurtured and booked into sold jobs before your team arrives: upfrog.com MARKETSTORM An AI-powered advertising platform. Results vary by market, budget, and campaign configuration: https://marketstorm.ai/ CALLRAIL CallRail's Voice Assist is a 24/7 AI voice assistant that answers every call, handles customer questions, and books jobs directly onto your calendar, all without you ever having to step away from the current job. Try Voice Assist for free today at voiceassist.com BREEZY Capture 25-30% more clients with Breezy AI Agents. Use code 'SBM' to book a demo and get $500 on us: https://partners.getbreezyapp.com/sbm/ PHONETAP Your calls hold the key to growing your business. PhoneTAP gives you instant AI analysis, real customer lifetime value, and tools to coach your team. Learn more: phonetap.ai/demo COMPANYCAM Capture work, track job progress, and stay connected from the field to the office with photo documentation and AI tools that keep work moving. Start a free trial at https://companycam.com/ TRAINUAL Trainual is an AI-powered training and knowledge platform for growing teams. Describe the training you need and it builds the steps, structure, and quiz: https://trainual.com/ CONNECT WITH THE HOSTS AND GUEST Josh Crouch: https://www.linkedin.com/in/josh-crouch/ Bill Brown, Co-Founder of PhoneTAP and host of ServiceTitan Hacks: https://www.linkedin.com/in/billbrown80/ PhoneTAP: https://phonetap.ai/ Email the PhoneTAP team (Bill, Tersh, and Josh): hello@phonetap.ai Register for the launch webinar: https://phonetap.ai/webinar ABOUT SERVICE BUSINESS MASTERY Service Business Mastery helps home service owners run better, more profitable companies. Every week, Tersh Blissett and Josh Crouch break down the operations, technology, and leadership behind growing an HVAC, plumbing, or electrical business, with the operators actually doing the work. More at https://servicebusinessmastery.com/ Want the frameworks from each episode in your inbox? Join the free Service Business Mastery newsletter: https://embeds.beehiiv.com/800fc171-49cd-4d26-861b-ca4256a65625 Subscribe on YouTube and follow us on Spotify and Apple Podcasts so you never miss an episode. If this one helped, share it with an owner who needs it. #ServiceBusinessMastery #HomeServices #PhoneTAP #BookingRate #ServiceTitan

Today we’re calling a guy and telling him he could become semi-famous, as long as he agrees to be humiliated on a reality show that films him at work! How could he pass this up?? See omnystudio.com/listener for privacy information.

Today we’re calling a guy and telling him he could become semi-famous, as long as he agrees to be humiliated on a reality show that films him at work! How could he pass this up?? See omnystudio.com/listener for privacy information.

Today’s Phone Tap victim is starting a new job soon! Before their first day, we’re calling to let them know about a secret little tradition his predecessor left him: the STRONG THONG! See omnystudio.com/listener for privacy information.

Today’s Phone Tap victim is starting a new job soon! Before their first day, we’re calling to let them know about a secret little tradition his predecessor left him: the STRONG THONG! See omnystudio.com/listener for privacy information.

Today we’re phone tapping a woman who is looking for an in-home caregiver for her father, and lucky for her we don’t just have one but TWO perfect candidates for the job!See omnystudio.com/listener for privacy information.

Today we’re phone tapping a woman who is looking for an in-home caregiver for her father, and lucky for her we don’t just have one but TWO perfect candidates for the job!See omnystudio.com/listener for privacy information.

We’re Phone Tapping a restaurant to tell them we dined and dashed awhile back, and now we feel bad about it. Not bad enough to pay what we owe, but still pretty bad!See omnystudio.com/listener for privacy information.

We’re Phone Tapping a restaurant to tell them we dined and dashed awhile back, and now we feel bad about it. Not bad enough to pay what we owe, but still pretty bad!See omnystudio.com/listener for privacy information.

In your Phone Tap, our victim THINKS he’s getting set up on a blind date but in reality BROOKE is calling to try out her rusty flirting techniques for a bar trivia date!See omnystudio.com/listener for privacy information.

In your Phone Tap, our victim THINKS he’s getting set up on a blind date but in reality BROOKE is calling to try out her rusty flirting techniques for a bar trivia date!See omnystudio.com/listener for privacy information.

How to grow a home service business is usually pitched as one thing: spend more on marketing. Alex Smereczniak has a faster, cheaper answer most owners never consider. As co-founder and CEO of Franzy and a serial entrepreneur who scaled 2ULaundry and sold 118 franchise locations, he has bought, built, and financed businesses more ways than almost anyone. In this episode, Tersh Blissett and Josh Crouch sit down with Alex to unpack how to grow through acquisition instead of ads, why the wrong business partner is the number one reason companies fail, and how to finance a deal using tools most owners have never heard of. You will hear why buying a retiring competitor can 2 to 3x your business, how seller financing, a 401k rollover, and SBA loans actually work, and the one thing that makes or breaks a co-founder relationship. THIS EPISODE IS BROUGHT TO YOU BY UPFROG System replacement leads from paid ads, nurtured and booked into sold jobs before your team arrives: upfrog.com TRAINUAL Trainual is an AI-powered training and knowledge platform for growing teams. Describe the training you need and it builds the steps, structure, and quiz: trainual.com/mastery MARKETSTORM An AI-powered advertising platform. Results vary by market, budget, and campaign configuration: https://marketstorm.ai/ CALLRAIL CallRail's Voice Assist is a 24/7 AI voice assistant that answers every call, handles customer questions, and books jobs directly onto your calendar, all without you ever having to step away from the current job. Try Voice Assist for free today at voiceassist.com BREEZY Capture 25-30% more clients with Breezy AI Agents. Use code 'SBM' to book a demo and get $500 on us: https://getbreezyapp.com/schedule-demo?utm_source=partner_servicebusinessmastery&utm_medium=affiliate&utm_campaign=servicebusinessmastery_partnership&utm_content=youtube_video PHONETAP Your calls hold the key to growing your business. PhoneTAP gives you instant AI analysis, real customer lifetime value, and tools to coach your team. Learn more: phonetap.ai/demo COMPANYCAM Capture work, track job progress, and stay connected from the field to the office with photo documentation and AI tools that keep work moving. Start a free trial at https://companycam.com/ CONNECT WITH OUR HOSTS AND GUEST Tersh Blissett: https://www.linkedin.com/in/tershblissett/ Josh Crouch: https://www.linkedin.com/in/josh-crouch/ Alex Smereczniak, Co-Founder and CEO of Franzy: https://www.linkedin.com/in/alex-smereczniak-40310329/ Franzy: https://franzy.com/ ABOUT SERVICE BUSINESS MASTERY Service Business Mastery helps home service owners run better, more profitable companies. Every week, Tersh Blissett and Josh Crouch break down the operations, technology, and leadership behind growing an HVAC, plumbing, or electrical business, with the operators actually doing the work. More at https://servicebusinessmastery.com/ Subscribe on YouTube and follow us on Spotify and Apple Podcasts so you never miss an episode. If this one helped, share it with an owner who needs it. #ServiceBusinessMastery #HomeServices #BuyingABusiness #Franchising #Entrepreneurship

Today’s Phone Tap victim is currently on the hunt for a new PSYCHIC, and boy do we ever have the candidate for her! His name is Psychic Sam and he’s doing a Phone Tap on her now!See omnystudio.com/listener for privacy information.

Today’s Phone Tap victim is currently on the hunt for a new PSYCHIC, and boy do we ever have the candidate for her! His name is Psychic Sam and he’s doing a Phone Tap on her now!See omnystudio.com/listener for privacy information.

What do you do when your coworker says he’s bored and is thinking about quitting? Set him up for a Phone Tap!See omnystudio.com/listener for privacy information.

What do you do when your coworker says he’s bored and is thinking about quitting? Set him up for a Phone Tap!See omnystudio.com/listener for privacy information.

Today Jeff calls a dad whose son was recently reprimanded for fighting at school. Whether the dad likes it or not he's got some tips for how the kid can stop getting his butt kicked!See omnystudio.com/listener for privacy information.

Today Jeff calls a dad whose son was recently reprimanded for fighting at school. Whether the dad likes it or not he's got some tips for how the kid can stop getting his butt kicked!See omnystudio.com/listener for privacy information.

Today we’re calling a guy who works as a party entertainer and seeing if he’ll be willing to take his clown skills to a FUNERAL for the right price…See omnystudio.com/listener for privacy information.

Today’s Phone Tap victim has been complaining to her friends all about her home owners association, so of course, we're gonna do the right thing and PRANK her about it! See omnystudio.com/listener for privacy information.

Today’s Phone Tap victim has been complaining to her friends all about her home owners association, so of course, we're gonna do the right thing and PRANK her about it! See omnystudio.com/listener for privacy information.

Our own Brooke Fox is very talented, but ACCENTS are not her strong suit. That’s why in today’s Phone Tap we’re putting her dialects to the test.See omnystudio.com/listener for privacy information.

Our own Brooke Fox is very talented, but ACCENTS are not her strong suit. That’s why in today’s Phone Tap we’re putting her dialects to the test.See omnystudio.com/listener for privacy information.

Today’s Phone Tap victim left a personal item behind at her last hotel stay and while she hopes customer service can help her, she’s about to get WAY MORE than she bargained for!See omnystudio.com/listener for privacy information.