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Ops isn't just about keeping the lights on anymore.As Aušrinė Keršanskaitė, co-founder of Operations Nation, puts it – today's ops leaders are expected to drive growth, protect culture, and build resilience. And if you've ever felt like the “glue” holding everything together without always getting recognition, this one will hit home.In this episode of The Handbook: The Operations Podcast, Aušrinė joins Harv to talk about the evolution of operations, the community she's built for ops leaders everywhere, and what it takes to step into leadership with confidence.Here's what we get into:How so many of us “fall into” operations without a playbook – and how to build one for yourselfThe loneliness of ops roles, and why communities like Operations Nation matterTraits that define a brilliant ops leader today – from resilience to influence over executionHow startups' scrappy mindset can sharpen your approach to tooling, automation, and scalingThe real opportunity with AI in ops (hint: it's not about replacing your team)Whether you're a COO, head of ops, or still figuring out your path – this conversation is packed with lessons on how to elevate your role and find support along the way.Additional Resources:
Grant and Erin Stahler are the inspiring husband-and-wife co-founders of Stahler Services, a premium restroom and shower trailer rental company. Starting with a single trailer after college, they have disrupted a traditional industry by providing hospitality-level service and a product often described as a "hotel bathroom on wheels." Guided by their values and a passion for entrepreneurship, they've grown their family-run business across multiple states. The Stahlers are also the creators of Stahler Leads, an innovative online marketplace designed to help other vendors in the sanitation space grow their businesses by connecting them with qualified customers.SHOW SUMMARYIn this episode, host Jonathan Goldhill chats with Grant and Erin Stahler about their incredible journey of transforming the portable sanitation industry. Grant shares the origin story of starting the business right out of college and how he and Erin joined forces to scale it with a commitment to quality and service. We explore how they innovated a commodity product into a premium experience, the systems they've used to scale effectively, and the genesis of their second company, Stahler Leads. Grant and Erin also offer an open and honest look at the dynamics of running a business as a married couple and how their faith serves as the foundational core for their leadership, culture, and life balance.KEY TAKEAWAYSInnovating a Commodity: The Stahlers elevated the standard porta-potty into a premium experience with amenities like flushing toilets, running hot water, A/C, heating, and Bluetooth sound systems, effectively creating a new market category.Values-Driven Leadership: Their faith is the "core of everything." They strive to run their business "like Jesus would," which informs everything from their company culture and customer service to maintaining perspective and life balance.The Dynamics of a Couple in Business: Erin shares that success as a married couple in business requires acknowledging the ups and downs, communicating openly, and finding a flexible balance that works for them, rather than enforcing rigid rules.From Internal Problem to New Venture: After spending over a million dollars on Google Ads and finding most leads were outside their service area, they created Stahler Leads—a marketplace to sell those leads to other vendors, turning a marketing challenge into a new revenue stream.Building to Sell, But Inspired to Hold: While they use the "build to sell" framework to ensure the business is systemized and valuable, their true inspiration comes from legacy companies like Chick-fil-A, focusing on long-term growth and value creation over decades.Scaling with Intention: The Stahlers have intentionally scaled using systems like the Entrepreneurial Operating System (EOS), software like HubSpot and Smartsheets, and a commitment to embedding their core values across all locations to maintain quality and culture.QUOTES"We really want to be that rising tide that lifts all ships within our industry.""We want to do this business like Jesus would. So we want to own it like Jesus would and just manage like Jesus would.""Anything that you do, there's going to be some low moments and some hard things that you're gonna have to talk through, whether that's like purely a coworker or a coworker who happens to be your spouse.""If we're gonna have a business, we wanna do it right and we wanna keep building it.""Such a basic thing. But also it, it's so different than the standard plastic porta-potty."Connect and learn more about Grant & Erin Stahler:Grant Stahler's LinkedIn: https://www.linkedin.com/in/grant-stahla/ Erin Stahler's LinkedIn: https://www.linkedin.com/in/erinstahla/If you enjoyed today's episode, please subscribe, review, and share with a friend who would benefit from the message. If you're interested in picking up a copy of Jonathan Goldhill's book, Disruptive Successor, go to the website at www.DisruptiveSuccessor.com Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Want to Start or Grow a Successful Business? Schedule a FREE 13-Point Assessment with Clay Clark Today At: www.ThrivetimeShow.com Join Clay Clark's Thrivetime Show Business Workshop!!! Learn Branding, Marketing, SEO, Sales, Workflow Design, Accounting & More. **Request Tickets & See Testimonials At: www.ThrivetimeShow.com **Request Tickets Via Text At (918) 851-0102 See the Thousands of Success Stories and Millionaires That Clay Clark Has Helped to Produce HERE: https://www.thrivetimeshow.com/testimonials/ Download A Millionaire's Guide to Become Sustainably Rich: A Step-by-Step Guide to Become a Successful Money-Generating and Time-Freedom Creating Business HERE: www.ThrivetimeShow.com/Millionaire See Thousands of Case Studies Today HERE: www.thrivetimeshow.com/does-it-work/
Want to Start or Grow a Successful Business? Schedule a FREE 13-Point Assessment with Clay Clark Today At: www.ThrivetimeShow.com Join Clay Clark's Thrivetime Show Business Workshop!!! Learn Branding, Marketing, SEO, Sales, Workflow Design, Accounting & More. **Request Tickets & See Testimonials At: www.ThrivetimeShow.com **Request Tickets Via Text At (918) 851-0102 See the Thousands of Success Stories and Millionaires That Clay Clark Has Helped to Produce HERE: https://www.thrivetimeshow.com/testimonials/ Download A Millionaire's Guide to Become Sustainably Rich: A Step-by-Step Guide to Become a Successful Money-Generating and Time-Freedom Creating Business HERE: www.ThrivetimeShow.com/Millionaire See Thousands of Case Studies Today HERE: www.thrivetimeshow.com/does-it-work/
We're launching a new Life on Mars series: How to Build an Agency, a practical, transparent guide for freelancers, micro-agencies, and growing studios. We'll cover everything from picking a name and services, getting your first client, contracts and NDAs, and building a portfolio, to harder topics like crisis management, pricing, hiring and firing, founder dynamics, and keeping long-tenured teams motivated. Episodes will mix solo deep dives, voices from the MarsBased team, expert guests, and community Q&A, slotted between our regular interviews. You'll also see more in-person recordings from our Barcelona studio (while we keep remote interviews for global guests). Inspired by friends in the industry (Infinite Red, Thoughtbot, Pivotal Labs, Mobile Jazz, Codegram), this series distills 10+ years of agency lessons into actionable episodes you can apply the same day.Send us your questions in the comments or via our social channels, and we'll include them in upcoming Q&A episodes.Support the show
In this episode, Justin Caskey, CEO and Founder of OpenCycle Technologies, returns to Collisions YYC to share how his team transformed a 35-year-old acoustical engineering firm into a globally scalable AI platform.Justin and Tyler explore what it takes to:Rebrand and reposition a legacy firm without losing trustBuild a platform that unites experts in sound, dust, emissions, and lightTransition from consulting hours to outcome-based and subscription pricingManage the cultural and organizational shifts of digital transformationEmbrace “co-intelligence” as a model for combining AI and human expertiseNavigate Alberta's industrial and regulatory landscape as a testbed for global innovationSecure support from the University of Alberta Innovation FundCreate space for discomfort, upskilling, and asking better questionsIf you're evolving your business model, innovating within a regulated industry, or curious about Alberta's next generation of platform companies—don't miss this conversation.This episode is brought to you by clearmotive marketing. When it comes to marketing that truly matters to your business, clearmotive is your go-to partner. With a proven track record of more than 15 years, they understand what makes your business tick. Learn more at https://www.clearmotive.ca and discover how clearmotive can help your marketing thrive.We're on social media! Follow us for episodes you might have missed and key insights on Western Canada directly on your feeds.Instagram: https://www.instagram.com/collisionsyycLinkedIn: https://www.linkedin.com/company/collisions-yycYouTube: https://www.youtube.com/@collisionsyycWebsite: https://www.collisionsyyc.com Thank you for tuning into Collisions YYC!Remember to subscribe and follow us on Spotify and Apple Podcasts so you never miss an episode.If you loved the episode, please leave us a 5-star review and share the show with your friends! These things really help us reach more potential fans and share everything that's amazing about Western Canada.We sincerely appreciate your support of our local podcast.Host links:Tyler's website: https://www.tylerchisholm.com Tyler's LinkedIn: https://www.linkedin.com/in/tylerchisholmGuest links: Justin Caskey's LinkedIn: https://www.linkedin.com/in/justin-caskey-31b81729/OpenCycle Technologies' Website: https://www.opencycle.aiOpenCycle Technologies' LinkedIn: https://www.linkedin.com/company/joinopencycleCollisions YYC is a Tyler Chisholm original production // Brought to you by clearmotive marketing
Home Service Business Coach helps busy home service business owners get off the truck and build a business that supports their ideal lifestyle. Through simple, proven systems, we help owners regain control of their time, increase their income, and create more freedom in their lives. Book a CallJoin The Accelerator™Get Your Personalized $1M Scaling RoadmapFollow HSBC Social's:Facebook | Instagram | YouTube | HSBC Accelerator | Jobber | Home Service Business Coach Email: info@homeservicebusinesscoach.com
Send us a textIn this episode, I share my personal journey of starting a pool service business from scratch—the wins, the mistakes, and everything in between. I talk about what motivated me to get into the pool industry, how I landed my first customers, and the biggest lessons I've learned along the way.From underpricing my services to dealing with tough clients and learning the importance of good equipment, this episode is packed with insights for anyone thinking about starting a pool service company. Whether you're brand new to the industry or looking to grow your existing route, these lessons can help you avoid common pitfalls and set yourself up for success.Support the Pool Guy Podcast Show Sponsors! HASA https://bit.ly/HASAThe Bottom Feeder. Save $100 with Code: DVB100https://bit.ly/THEBOTTOMFEEDERTry Skimmer FREE for 30 days:https://getskimmer.com/poolguy Get UPA Liability Insurance $64 a month! https://forms.gle/F9YoTWNQ8WnvT4QBAPool Guy Coaching: https://bit.ly/40wFE6y Thanks for listening, and I hope you find the Podcast helpful! For other free resources to further help you:Visit my Website: https://www.swimmingpoollearning.comWatch on YouTube: https://www.youtube.com/@SPLPodcast Site: https://the-pool-guy-podcast-show.onpodium.com/ UPA General Liability Insurance Application: https://forms.gle/F9YoTWNQ8WnvT4QBA Pool Guy Coaching Group Join an exclusive network of Pool Service Technicians to access the industry's leading commercial general liability insurance program. Protect your business. Premium is $64 per month per member (additional $40 for employees and ICs) $59 per month for Pool Guy coaching Members - join here! https://www.patreon.com/poolguycoaching Limits are $1,000,000 in occurrence and $2,000,000 in the aggregate - Per member limits [ $1,000,000 per occurrence and $4,000,000 aggregate available for $75 per month ] $50,000 in HazMat Coverage - clean up on-site or over-the-road Acid Wash Coverage - Full Limits
CoreWeave (CRWV) got an upgrade from JMP Securities as it sees its GPU-as-a-service business as a benefit in an evolving A.I. trade. Marley Kayden adds that its recent $6.3 billion contract with Nvidia (NVDA) offers another line of defense for the stock. Tim Biggam offers an example options trade for the company.======== Schwab Network ========Empowering every investor and trader, every market day.Options involve risks and are not suitable for all investors. Before trading, read the Options Disclosure Document. http://bit.ly/2v9tH6DSubscribe to the Market Minute newsletter - https://schwabnetwork.com/subscribeDownload the iOS app - https://apps.apple.com/us/app/schwab-network/id1460719185Download the Amazon Fire Tv App - https://www.amazon.com/TD-Ameritrade-Network/dp/B07KRD76C7Watch on Sling - https://watch.sling.com/1/asset/191928615bd8d47686f94682aefaa007/watchWatch on Vizio - https://www.vizio.com/en/watchfreeplus-exploreWatch on DistroTV - https://www.distro.tv/live/schwab-network/Follow us on X – https://twitter.com/schwabnetworkFollow us on Facebook – https://www.facebook.com/schwabnetworkFollow us on LinkedIn - https://www.linkedin.com/company/schwab-network/About Schwab Network - https://schwabnetwork.com/about
Send us a text00:00 - Intro00:02 - SpaceX to enter the cell service business04:26 - Anduril wins $1.26b of new deals12:43 - OpenAI + Microsoft work out non-profit to for-profit switch17:33 - Will AI/robotics yield a decade long bull market?Nick Fusco = CEO at PM Insights, a pre-IPO secondary market pricing company…X - @TheFuscoKid…LinkedIn - www.linkedin.com/in/nickfuscoEvan Cohen = Founder/COO of withVincent.com, a media company focused on alternative investments…X - @evvcohen…LinkedIn - www.linkedin.com/in/evcohenClint Sorenson = Chief Investment Officer at WealthShield, an outsourced CIO and investment research company…X - @clint_sorenson…LinkedIn - www.linkedin.com/in/csorensoncfacmtAaron Dillon = Managing Director of AG Dillon Funds, pre-IPO stock investing for RIAs…X - @AaronGDillon…LinkedIn - www.linkedin.com/in/aarondillonnyc
#587 What does it take to grow a multi-million dollar service business from the ground up? In this episode, host Kirsten Tyrrel sits down with Serge Rochon, founder of Complete Windows & Doors, to unpack how he built a thriving home renovation company over the past 13 years — starting solo and scaling to a 25+ person team. Serge shares the lessons learned from cold-calling and canvassing his way to early customers, how mentorship shaped his start, why he avoided new construction jobs, and the importance of building systems and hiring ahead of the curve. Whether you're just getting started or preparing to scale, this conversation is full of practical wisdom for creating a profitable, sellable service business that doesn't depend solely on you! What we discuss with Serge: + Started business after 12+ years in industry + Chose renovations over new builds + Landed early clients through cold outreach + Leveraged past customer base to launch + Focused on expert installation and service + Scaled from solo to 25+ person team + Built systems to reduce owner dependency + Offers “good, better, best” product tiers + Uses CRM and quoting tools to stay lean + Emphasizes hiring ahead of demand Thank you, Serge! Check out Complete Windows & Doors at CompleteWD.com. Watch the video podcast of this episode! To get access to our FREE Business Training course go to MillionaireUniversity.com/training. And follow us on: Instagram Facebook Tik Tok Youtube Twitter To get exclusive offers mentioned in this episode and to support the show, visit millionaireuniversity.com/sponsors. Want to hear from more incredible entrepreneurs? Check out all of our interviews here! Learn more about your ad choices. Visit megaphone.fm/adchoices
In this episode we compare Formula 1 and business and how speed can boost your business in a big way (just like a 2 second pit stop) Come listen now and gain valuable insights to boost your business https://instagram.com/dentcopdr https://dentco.us #marketing #marketingpodcast
Touch the same piece of information more than twice – fix the workflow. That's the kind of CFO-meets-COO thinking we get into in this episode of The Handbook, where Harv sits down with Lindsey Head to connect the dots between finance, ops, tech, and people – and what really changes when you standardise how the business runs. Lindsey helped scale a PR agency from 5 to 125 people and $750k to $25m in revenue, leading finance, ops, HR, tech, legal and M&A along the way – so she's seen where the cracks form, and how to close them.Here's what we dive into:• The case for “non-billable” hires early – why dedicated new-business and ops roles pay for themselves, and a simple admin-as-%-of-revenue rule of thumb (aim for ~7–8%).• Systems thinking > shiny tools – map the ideal information flow first, then pick tech to automate it. If you're touching the same data repeatedly, the process is broken.• Change management that actually works – phase rollouts, involve users early, test, train, and measure adoption before you “go live.”• Multi-entity without the migraines – standardise what you can across entities, respect local nuance (currency, tax, PTO), and use partners/EORs when expanding fast.• Run the business by the numbers – utilisation, gross margin by client, and labour % tell the truth; AI can accelerate FP&A and reporting, but you still sanity-check the outputs.If you're feeling buried under tools, processes, and hiring questions, Lindsey's final nudge is simple: pause, map “how it's going” vs “how it should go,” and focus this quarter on the single change that unlocks the most leverage.Additional Resources:
Send us a textRunning a pool service business can be demanding, but I've learned firsthand that burnout doesn't have to be part of the journey. In this episode, I share practical strategies I use to keep energy, focus, and motivation high—so the business runs smoothly without running me down. From balancing workload to protecting personal time, this is all about staying sharp and sustainable in the long game.Support the Pool Guy Podcast Show Sponsors! HASA https://bit.ly/HASAThe Bottom Feeder. Save $100 with Code: DVB100https://bit.ly/THEBOTTOMFEEDERTry Skimmer FREE for 30 days:https://getskimmer.com/poolguy Get UPA Liability Insurance $64 a month! https://forms.gle/F9YoTWNQ8WnvT4QBAPool Guy Coaching: https://bit.ly/40wFE6y Thanks for listening, and I hope you find the Podcast helpful! For other free resources to further help you:Visit my Website: https://www.swimmingpoollearning.comWatch on YouTube: https://www.youtube.com/@SPLPodcast Site: https://the-pool-guy-podcast-show.onpodium.com/ UPA General Liability Insurance Application: https://forms.gle/F9YoTWNQ8WnvT4QBA Pool Guy Coaching Group Join an exclusive network of Pool Service Technicians to access the industry's leading commercial general liability insurance program. Protect your business. Premium is $64 per month per member (additional $40 for employees and ICs) $59 per month for Pool Guy coaching Members - join here! https://www.patreon.com/poolguycoaching Limits are $1,000,000 in occurrence and $2,000,000 in the aggregate - Per member limits [ $1,000,000 per occurrence and $4,000,000 aggregate available for $75 per month ] $50,000 in HazMat Coverage - clean up on-site or over-the-road Acid Wash Coverage - Full Limits
Send us a textWhy do most service businesses never hit $100K, let alone a million and beyond? McKinsey research reveals it's not talent or passion—it's the lack of documented and working systems. Discover the three critical systems every service business needs to scale successfully.What You'll LearnThe 3 critical systems every service business must have to reach $100K+Why system alignment with your brand and values mattersReal results clients achieve when systems are implemented properlyThe 3 Critical Systems for Service Businesses1. Client Acquisition System2. Service Delivery System3. Client Retention SystemAll must align with your brand, competitive advantage, and valuesKey Insight
Clean Biz Network Podcast | How To Start a 7-Figure Commercial Cleaning Company
Join us in Clean Biz Network! https://www.cleanbiznetwork.app/Join this channel to get access to perks: / @ajsimmonsonline Schedule a 1 on 1 Consultation: https://calendly.com/ajsimmonsGet TubeBuddy to grow your YouTube channel! https://www.tubebuddy.com/pricing?a=a...Follow: @AjSimmonsOnline on Instagram / ajsimmonsonline Need Business Insurance? Click this link https://nextinsurance.sjv.io/Ea23K9Thank you for watching, subscribing, liking, sharing, and commenting!!!!
Home Service Business Coach helps busy home service business owners get off the truck and build a business that supports their ideal lifestyle. Through simple, proven systems, we help owners regain control of their time, increase their income, and create more freedom in their lives. Book a CallJoin The Accelerator™Get Your Personalized $1M Scaling RoadmapFollow HSBC Social's:Facebook | Instagram | YouTube | HSBC Accelerator | Jobber | Home Service Business Coach Email: info@homeservicebusinesscoach.com
What's holding you back from scaling your service business? In this episode of the OWNR OPS Podcast, Austin Gray interviews Steven Nash—private equity operator and partner to dozens of HVAC businesses. Steven shares how he helps business owners go from $800K to $100M+ by solving one bottleneck at a time.You'll learn:Why small businesses stay small—and how to break throughHow to calculate your exact growth targets using simple mathThe difference between working on vs. in your businessHow systems, SOPs, and hiring checklists unlock freedomWhat founders need to understand about finance and cash flowThe visionary vs. executor framework: when to pick your laneIf you're a service-based business owner ready to scale with intention and accountability, this is the episode you've been waiting for.
If AI can do more and more—how do you stay in command of your voice, your content, and your values? In Part 2 of my conversation with Joe Lépine, we shift from mindset and ethics to trust and real-world application. We dive into the how of working with AI as a creative partner, sharing tools, workflows, and real examples of using AI in content creation, programme design, and daily business tasks. We also explore one of the most important (and overlooked) aspects of AI resilience: how to preserve your unique voice, brand, and integrity in the process. From training your own AI on past work to borrowing inspiration from others without losing your originality, this is a practical and thought-provoking look at human-AI collaboration done right. Topics covered: How Joe uses AI to script, test, and enhance his content Creative prompting and voice-driven refinement Priming AI with your brand style and past work Borrowing from others vs. training your own clone Trust-building through personalised, human connection Why human editors, coaches, and collaborators still matter The one mindset shift every business owner needs now. Whether you're just getting started or ready to go deeper, this episode will help you work smarter, with clarity, creativity, and control. AI Resilient international bestseller book by Joachim Lépine is available on Amazon. Episode shownotes for earlier episodes and further support: https://jayallyson.com/podcast/creative-collaboration-with-ai/.
Service Business Mastery - Business Tips and Strategies for the Service Industry
Call this demo number to experience Free2Grow : (719) 414-9355 Learn how to automate tasks, save time, and increase your profit. No Coding required!
Joseph Lambert was just 17 when a single four-hour junk removal job netted him $1,600 in cash. While his friends were focused on college applications, Joseph saw a different path—a simpler, more scalable business model that others overlooked. That one job was the spark that ignited a multi-million dollar enterprise, growing into a $1 million-a-month operation before he was old enough to legally drink.In this episode, Joseph sits down with Ryan Atkinson to pull back the curtain on his rapid success. He reveals the exact marketing strategies and sales tactics he used to get his first customers and generate thousands of five-star reviews. You'll learn his non-negotiable hiring rules for building a trustworthy team, the secrets to creating an unforgettable customer experience that fuels repeat business, and the critical financial lesson he learned about the difference between revenue for vanity and profit for sanity.If you're looking to start a home service business or scale your current operation, this interview is a masterclass in smart business growth. Joseph provides a practical blueprint on P&L management, leadership, and turning a simple, "unsexy" idea into a highly profitable empire. Tune in to discover the actionable advice you need to build your own successful business from the ground up!Takeaways:- The most important part of any service job is creating an exceptional customer experience that turns one client into five referrals through word-of-mouth.- Make getting customer reviews a non-negotiable process by incentivizing your team with bonuses and monthly competitions; this is crucial for building social proof and trust.- When starting out, build your marketing funnel from the bottom up, focusing first on high-intent channels like Google Ads before scaling to broader branding efforts.- Your hiring standard should be simple: never hire someone you wouldn't feel comfortable sending to your mother's house. It's better to be understaffed than to compromise on quality.- Prioritize profitability over revenue. "Top line is for vanity, bottom line is for sanity." Master your P&L management to ensure smart, sustainable growth.- Track the KPIs you can control on a daily basis, such as labor and fuel costs. Give your team access to simplified financial reports to get their buy-in on hitting profit targets.- For early business growth, leverage free marketing tactics relentlessly. Use your personal network, knock on doors, and be creative to acquire your first customers without a large budget.- Find a mentor who is at least 20 years older than you. Their wisdom and experience are invaluable for avoiding common entrepreneurial mistakes.- In the first few years of your business, pay yourself as little as possible and reinvest heavily—as much as 20-30% of revenue—back into marketing to accelerate growth.- True fulfillment in entrepreneurship comes from a "bigger why" than just money, such as investing in your team and caring for customers. The dollars will follow if you do those things well.Tags: Business Growth, Service & Consulting, Business Scaling, Hiring, Google Ads Resources:Start Your Business Today: https://links.upflip.com/45JBr1e Connect with Joseph: https://www.linkedin.com/in/josephcohenlambert/
Service Business Mastery - Business Tips and Strategies for the Service Industry
Learn how to automate tasks, save time, and increase your profit. No Coding required!
Clean Biz Network Podcast | How To Start a 7-Figure Commercial Cleaning Company
Join us in Clean Biz Network! https://www.cleanbiznetwork.app/Get leads! Visit https://cleanbizleads.com/ Join this channel to get access to perks: / @ajsimmonsonline Schedule a 1 on 1 Consultation: https://calendly.com/ajsimmonsGet TubeBuddy to grow your YouTube channel! https://www.tubebuddy.com/pricing?a=a...Follow: @AjSimmonsOnline on Instagram / ajsimmonsonline Need Business Insurance? Click this link https://nextinsurance.sjv.io/Ea23K9Thank you for watching, subscribing, liking, sharing, and commenting!!!!
Ops Quickies – snackable episodes on tech, tools, and systems.
In this thought-provoking episode, Ryan tackles one of the most overlooked transitions in the home service world: moving from the field to the office. After receiving a powerful listener question—"What should I do now that I'm finally working on my business instead of in it?"—Ryan unpacks the journey that many business owners face but few talk about.Drawing from his own path, including his infamous 10-hour first install and his management background, Ryan walks through what it takes to zoom out and lead your business strategically. He dives into setting a vision, building systems, investing in branding, and creating culture that extends beyond your company walls. You'll hear why leadership development is non-negotiable if you want to scale and what “CEO Day” looks like when done right.This episode doesn't shy away from hard truths—like how ego keeps you feeling “needed” but stuck, or how taking out the trash may be costing your business more than you realize. Ryan introduces the “bucket value” analogy to help business owners prioritize their time and delegate low-value tasks. He also shares real-life advice from HVAC legend Matthew Holtkamp, including how to ask, “Can someone else do this?” before taking action.Ryan breaks down why working ON the business means installing systems, not just garage doors, and how to avoid falling back into old habits by setting triggers and KPIs that expose where you're slipping. He also covers the guilt many business owners feel when stepping back—and why it's time to stop apologizing for being a leader.The episode ends with a clear call to invest in your personal and business growth through coaching, masterminds, CRMs, automations, and smarter communication tools. Ryan even teases a new all-in-one messaging platform that could reshape how contractors manage customer interaction across channels.If you're ready to stop wearing every hat and start leading with clarity, this is the episode that'll nudge you forward. Whether you're doing $200K or $20M, the challenges are the same—and the answers start here.Fort Lauderdale Intensive – 2 Seats Left! Join Ryan and the team for a 3-day business growth retreat: Luxury stay, private chef, whiteboard strategy sessions, and life-changing clarity. → garagedooru.com/intensiveFind Ryan at:https://garagedooru.comhttps://aaronoverheaddoors.comhttps://markinuity.com/Check out our sponsors!Sommer USA - http://sommer-usa.comSurewinder - https://surewinder.comStealth Hardware - https://quietmydoor.com/
Home Service Business Coach helps busy home service business owners get off the truck and build a business that supports their ideal lifestyle. Through simple, proven systems, we help owners regain control of their time, increase their income, and create more freedom in their lives. Book a CallJoin The Accelerator™Get Your Personalized $1M Scaling RoadmapFollow HSBC Social's:Facebook | Instagram | YouTube | HSBC Accelerator | Jobber | Home Service Business Coach Email: info@homeservicebusinesscoach.com
From running an HVAC business with her husband to becoming the Principal Industry Advisor at ServiceTitan, Angie Snow shares proven ways to recruit new talent, boost online reviews, retain employees with creative scheduling, and leverage technology like AI. Get tactical advice on building a winning team culture, overcoming trade industry stigmas, and hear why home service careers are more in demand—and rewarding—than ever. More about the episode Theme Music by Ali Schwartz and Meserole Sound
New series alert: Ops Quickies — snackable episodes on tech, tools, and systems.
Clean Biz Network Podcast | How To Start a 7-Figure Commercial Cleaning Company
This is part 2 of Evelyn and Dan Travernier's interview with AJ Simmons where they share how they built a multi-million dollar cleaning business!Join us in Clean Biz Network! https://www.cleanbiznetwork.app/Join this channel to get access to perks: / @ajsimmonsonline Schedule a 1 on 1 Consultation: https://calendly.com/ajsimmonsLet my lead generation company to set bid appointments for you! Click here https://www.cleanbizleads.comFollow: @AjSimmonsOnline on Instagram / ajsimmonsonline Need Business Insurance? Click this link https://nextinsurance.sjv.io/Ea23K9Need Business Credit? Apply at this linkhttps://americanexpress.com/en-us/ref...Thank you for watching, subscribing, liking, sharing, and commenting!!!!Explore the podcast132 episodesThe Clean Biz Network PodcastAJ SIMMONS
Your ops might be ticking along just fine.But what if your founder got sick tomorrow? What if your top client left? What if you had to make a big decision with zero visibility on the numbers?You might not be planning to sell your agency – but you should run it like you are.Because when you adopt that mindset, you zoom out. You stop firefighting. You start building a business that runs without you.This week on The Handbook, Harv sits down with Sam Wood – fractional COO and founder of consultancy Ottesu – to talk about how agencies and consultancies can apply board-level thinking without needing to set up an actual board.Because a business that's sale-ready is a business that's well run.In this episode, Sam breaks down the five areas every agency should be reviewing regularly – whether you're building to exit or just want better control of the ship.Here's what we get into:Why applying board-level thinking doesn't mean setting up a boardroom – and how to startHow to define and operationalize strategy (it's not just a slide in onboarding)Why culture starts with leadership behavior (not beers and pizza)How to build capability and resilience so your business doesn't depend on heroicsHow to reduce risk and spot gaps in capability before they break youThe one performance metric every service business should be tracking if they want to be profitableWhether you're an ops lead or MD, this one's packed with practical ways to futureproof your agency.Additional Resources:Follow Sam Wood on LinkedIn: https://www.linkedin.com/in/sam-wood-gaicd-9023a54a/ Check out Ottesu's website: https://ottesu.com.au/ Follow Harv on LinkedIn: https://www.linkedin.com/in/harvnagra Stay up to date with regular ops insights. Subscribe to The Handbook: The Operations Newsletter.This podcast is brought to you by Scoro, where you can manage your projects, resources and finances in a single system.
Buying a small business? In this episode of Jackquisitions, we follow Chris Barr's journey to acquiring a pressure washing company using smart financing—combining cash, earnouts, and trusted advisors. From submitting the LOI to executing deep-dive due diligence, Chris shares what it really takes to close a successful acquisition.You'll learn how to build the right team, evaluate financials and legal risks, and structure a deal that fits your vision. Whether you're just exploring acquisitions or in the weeds of a deal, this episode offers an insider's look at getting a service business acquisition across the finish line.⚡ What you'll learnWhat Chris looked for in an ideal pressure washing business—and how he sourced itThe creative structure behind his LOI and financing approachWhy specialization matters: How Chris leveraged his real estate pros for M&A successThe step-by-step due diligence checklist across financial, legal, and operational domainsHow to avoid major pitfalls in banking and legal negotiationsThe must-have advisors you need on speed dial when buying a businessHow to evaluate seller-provided info and spot red flags before it's too lateIf you're buying a local service business or scaling your portfolio, this episode gives you a framework to approach acquisitions confidently—with the right strategy and team in place.
A lot of contractors are great at their trade but end up stuck when it comes to pricing their work in a way that reflects its real value. The old way of quoting jobs—flat fees or guessing what the customer will accept—just doesn't cut it anymore. Too often, it means walking away from jobs with less money than you should've earned, even when you did everything right. A smarter pricing system doesn't just help with the numbers—it changes how customers see the value of what you're offering. And when that clicks, the whole business starts to feel less like a hustle and more like it's finally working for you. Danielle Putnam is the president of The New Flat Rate, a company revolutionizing pricing for home service contractors through menu-based systems. Coming from a multigenerational background in HVAC and plumbing, Danielle knows the industry inside and out. Today, she emphasizes how offering tiered pricing options empowers technicians to close higher-value jobs, improve customer satisfaction, and boost earnings—without feeling like salespeople. She also addresses common pushbacks to adopting new pricing models and how a strategic pricing reset can drive long-term business growth and technician confidence. Stay tuned! Resources: The New Flat Rate's AC & Heat Pump Maintenance Checklist! [Done-For-You] Flat Rate Pricing for Contractors Follow The New Flat Rate on Facebook Connect with Danielle Putnam on LinkedIn
What happens when you go from selling physical products to selling your own expertise? In this episode of Built by Business, Andy Isom breaks down the lessons he learned building a service-based business after growing successful Amazon brands. From managing clients to selling outcomes and building repeatable systems, this episode is packed with insights for entrepreneurs expanding beyond FBA. If you're thinking about starting an agency, consulting, or coaching business alongside e-commerce, this episode is your roadmap. Need help growing your Amazon brand? Request your Free Amazon Brand Audit at www.weavos.io
Have a question for Darrell? Text the show here.Want to turn AI and digital disruption into your competitive advantage as a service-based business? Join the MindShift Inner Circle.Want help to market, grow, and scale your business? Schedule a free strategy session.In this episode, I break down why your lead generation strategy might be quietly failing, and what to do about it before it gets worse. After analyzing performance data across dozens of campaigns, it's clear that traditional tactics like PDFs, webinars, and gated checklists aren't converting like they used to. I share how AI is reshaping the buyer's journey and the simple shifts we're making inside our agency and with our clients to stay ahead. If your lead gen is slowing down and you're not sure why, this episode will connect the dots. No fluff, just what's working right now. Revolutionize your marketing with AI in a community of established founders and CEOs. Join the MindShift Inner Circle today and stay ahead of the curve! If you enjoyed this episode, please consider leaving us a rating and review on Apple Podcasts or Spotify. Your feedback helps us more than you know.
Home Service Business Coach helps busy home service business owners get off the truck and build a business that supports their ideal lifestyle. Through simple, proven systems, we help owners regain control of their time, increase their income, and create more freedom in their lives. Work With Me: https://blueprint.homeservicebusinesscoach.com/Scaling Roadmap: https://homeservicebusinesscoach.com/scaleFollow HSBC Social's:Facebook | Instagram | YouTube | HSBC Accelerator | Jobber | Home Service Business Coach Email: info@homeservicebusinesscoach.com
Are you struggling to build momentum on LinkedIn despite posting consistently? In this episode, we tackle the three most common questions we hear from coaches, consultants, and service professionals about using LinkedIn to grow their business.After working with hundreds of service-based entrepreneurs, we've noticed the same concerns keep surfacing in discovery calls and workshops. These aren't random questions either... they're actually good indicators that someone is ready to stop spinning their wheels and start building real authority on LinkedIn.We share practical frameworks you can implement immediately, including our "bookend methodology" for consistent posting and the "EAA method" for engagement that helps our clients close five figure deals. We also reveal why only 1% of LinkedIn users post weekly and how you can use this to your advantage.Key takeaways:How to attract clients on LinkedIn without sounding salesy or pushyThe real posting frequency that keeps you visible (it's not what you think)The fastest way to grow your audience without getting your account flaggedThe "slow burn" approach that builds lasting authority and attracts ideal clientsWhether you're just getting started on LinkedIn or feeling stuck with your current strategy, this episode will give you the clarity and actionable steps you need to transform your LinkedIn presence into a reliable client attraction system.Ready to start building real momentum on LinkedIn? These templates will give you the structure you need to create content that resonates with your ideal clients and positions you as the expert you are: 3 High-Impact LinkedIn Post Templates to Boost Engagement and Attract Clients
What does it really take to scale a home service business to $100 million in revenue? In this episode of Owned and Operated, we dive deep into the business growth strategies, leadership transitions, and operational upgrades needed to build a high-performing trades company. Whether you're in HVAC, plumbing, or another skilled trade, this conversation reveals the mindset shifts and systems that power sustainable service business growth.We break down why your original team may not be equipped to scale with you, how leadership development drives long-term success, and the pivotal role our podcast has played in accelerating team performance and industry insight. You'll hear real-world examples from the field, including how our Jackquisitions segment has influenced both strategy and execution in our journey to $100M.If you're leading a service business through a growth phase—or preparing to—this episode will give you real-world lessons on building smarter, scaling faster, and staying focused on what matters most.
In this episode, Lauren talks to the seller of a service, digital product, and affiliate business created in July 2023 in the art and home niches. Listen in to find out how the business makes an average of $31,835.00 per month in net profit, why the seller has decided to sell, the lessons learned from running the business, and much more. Visit https://empireflippers.com/listing/84831 to learn more about this business.
Service Business Mastery - Business Tips and Strategies for the Service Industry
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Summer may feel slow, but Q3 is secretly one of the most strategic seasons in business. Service providers who tap into its rhythms can gain a serious edge for the biggest sales period of the year: Q4. In this episode, Emma breaks down the most important marketing shifts to make during July, August, and September. From buyer psychology and content scheduling to influencer planning and belief-shifting messaging, Q3 holds untapped potential for brand building and conversion prep. If you've ever wondered how to stay visible and sell smarter while your audience is on vacation mode, this episode is your roadmap. Whether you're doing your own marketing or managing a team, these insights will help you stay one step ahead and set the stage for a profitable Q4. Listen in as Emma explains: Why Q3 buyer psychology centers on convenience, memory-making, and time-saving Why influencer and collab campaigns for Q4 must start now How to build brand awareness when social engagement dips in summer And much, much more! Connect with Ninety Five Media: Website Instagram Need Support with Your Podcast? We've got you covered Book a Strategy Intensive Call with Emma for a custom marketing plan for your brand: strategyintensivecall.co Book a call to explore our social media management services for your business! ninetyfivemedia.co/book-a-call Start posting consistently by scheduling out your content in advance! Use Ninety Five Media's favorite tool, Later.com, to experience how easy this gets to be: http://try.later.com/ninetyfivemedia
Evan Ritchey is the co-founder of Coconut Cleaning, one of the fastest growing premium cleaning brands in the country. In this episode, Evan shares how he went from cleaning homes himself to building an 8-figure home service business starting with just $68,000 in revenue his first year!Through innovative branding, a subscription based model, and influencer driven marketing, Evan turned Coconut Cleaning into a household name. Now his company serves over 7,000 luxury cleaning clients and is rapidly expanding nationwide. In this episode we talk about how he developed a subscription model, how he's scaled his Trucks to $100K a Month, franchising, influencer marketing and his advice for anyone wanting to start a Home Service Business. Other Social Media channels: Subscribe to my main channel "Austin Zaback" https://www.youtube.com/c/AustinZabackSubscribe to my Podcast Channel "The Austin Zaback Show" https://www.youtube.com/c/TheAustinZabackShowFollow me on Social Media:https://www.instagram.com/austinzaback/https://www.tiktok.com/@austinzaback
BlueCollar.CEO –Corby Felsher is the Founder and Owner of Central Park Cleaning, a premier house-cleaning service. Luisa McGrath serves as the Vice President and Chief Operating Officer of the company. Under their leadership, Central Park Cleaning has achieved a 25% improvement in operational efficiency by implementing advanced time tracking and employee management systems.In this episode, Ryan, Corby, and Luisa discuss how they run their business on autopilot through systems and processes.Blue Collar CEO is a podcast that is all about helping you build a better, more profitable, more sustainable & kick-ass home service business. Join Levergy® CEO Ryan Redding each week who will be joined by industry experts who will break down their success stories and give their best-kept secrets for industry domination. You do not want to miss it! Learn more at https://www.bluecollar.ceo/, or https://www.levergy.io.
This week on the OWNR OPS Podcast, Austin Gray speaks with Marlena, the co-founder of G&M Outdoor Services, who has played a crucial role in scaling the business to $6M in revenue. Marlena and her brothers provide year-round services, including snow removal, excavation, and landscaping, and they've perfected how to manage seasonal challenges and business overhead.
QFF: Quick Fire Friday – Your 20-Minute Growth Powerhouse! Welcome to Quick Fire Friday, the Grow A Small Business podcast series that is designed to deliver simple, focused and actionable insights and key takeaways in less than 20 minutes a week. Every Friday, we bring you business owners and experts who share their top strategies for growing yourself, your team and your small business. Get ready for a dose of inspiration, one action you can implement and quotable quotes that will stick with you long after the episode ends! In this episode of Quick Fire Friday, host Amanda Jones interviews Shane Fell shares his incredible journey from the corporate world of luxury cars to becoming the driving force behind Fellini, Hobart's renowned Italian restaurant. With a passion for hospitality, Shane emphasizes the importance of trust, teamwork, and creating WOW experiences that leave lasting impressions. He discusses his leadership approach, focusing on empowering staff, fostering innovation, and building a people-first culture. Shane's insights into crafting unforgettable dining experiences showcase his commitment to excellence and adaptability. From customer connections to operational precision, Shane's story inspires business owners to pursue growth through passion and resilience. Other Resources: “Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect”, by Will Guidara The 10X Rule: The Only Difference Between Success and Failure by Grant Cardone 7 Tenets of Taxi Terry: How Every Employee Can Create and Deliver the Ultimate Customer Experience by Scott McKain Would You Do That to Your Mother?: The "Make Mom Proud" Standard for How to Treat Your Customers by Jeanne Bliss Atomic Habits: An Easy & Proven Way to Build Good Habits & Break Bad Ones by James Clear Key Takeaways for Small Business Owners: Passion Drives Success: Pursue what you love, as passion fuels energy and commitment in both business and personal life. Trust Builds Culture: Trust is the foundation of a strong team and an exceptional customer experience. Without trust, culture deteriorates. Empower Your Team: Value your staff by giving them a voice, encouraging innovation, and fostering an environment where they feel appreciated. Our hero crafts outstanding reviews following the experience of listening to our special guests. Are you the one we've been waiting for? Customer Experience Matters: Success lies in crafting memorable experiences by focusing on relationships, first impressions, and understanding customer needs. Adaptability is Key: Stay open to change and embrace new technologies or ideas to remain relevant and competitive in your industry. Invest in Self-Growth: Continuously learn and grow through books, audio, and personal discipline to achieve goals and inspire others. One action small business owners can take: According to Shane Fell, one action a small business owner should take is to set clear non-negotiables for their operations, such as service quality and team behavior. Regularly reviewing these standards with the team ensures consistency and drives growth. Do you have 2 minutes every Friday? Sign up to the Weekly Leadership Email. It's free and we can help you to maximize your time. Enjoyed the podcast? Please leave a review on iTunes or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey.
In this impromptu Zoom session, we dig into one of the most underrated performance boosters in the home service industry: the daily morning meeting. Discover why 10–15 minutes each morning can reduce turnover, improve communication, and create a magnetic company culture that attracts top talent. Learn practical steps for implementing these meetings, overcoming resistance from your team, and maximizing ROI. If you're tired of disengaged employees and inconsistent results, this is your blueprint for daily success.
In part one of this powerful conversation, Joshua Gillow breaks down the mindset shifts and branding strategies that lawn and landscape professionals must adopt to build a premium, client-focused business that stands out and scales profitably.
Tariffs, power outages, and economic chaos — oh my. If you're running a service-based business in Europe (or just feeling the ripple effects), this episode is your permission slip to stop shrinking and start speaking up. We're not diving into politics — we're talking about visibility, trust, and how to stay top of mind when clients are nervous to buy. Because while product businesses are stuck waiting on supply chains, you've got an edge: you sell trust, not inventory. In this episode, I'm breaking down how to show up when the world feels shaky, how to talk about your offers with real confidence, and why simplifying your message might be the smartest move you make this year.
Home Service Business Coach helps busy Home Service Business Owners get off the truck and build their business to fit their ideal dream lifestyle. We do this with the creation and implementation of simple systems. The result of the program is more freedom, income, & time for the Business Owner. To learn more on how this can benefit you and your business, visit www.homeservicebusinesscoach.com Follow HSBC Social's: Facebook | Instagram | YouTube | Contractor Club | Jobber | Home Service Business CoachEmail: info@homeservicebusinesscoach.com