Podcasts about service business

A lot of contractors are great at their trade but end up stuck when it comes to pricing their work in a way that reflects its real value. The old way of quoting jobs—flat fees or guessing what the customer will accept—just doesn't cut it anymore. Too often, it means walking away from jobs with less money than you should've earned, even when you did everything right. A smarter pricing system doesn't just help with the numbers—it changes how customers see the value of what you're offering. And when that clicks, the whole business starts to feel less like a hustle and more like it's finally working for you. Danielle Putnam is the president of The New Flat Rate, a company revolutionizing pricing for home service contractors through menu-based systems. Coming from a multigenerational background in HVAC and plumbing, Danielle knows the industry inside and out. Today, she emphasizes how offering tiered pricing options empowers technicians to close higher-value jobs, improve customer satisfaction, and boost earnings—without feeling like salespeople. She also addresses common pushbacks to adopting new pricing models and how a strategic pricing reset can drive long-term business growth and technician confidence. Stay tuned! Resources: The New Flat Rate's AC & Heat Pump Maintenance Checklist! [Done-For-You] Flat Rate Pricing for Contractors Follow The New Flat Rate on Facebook Connect with Danielle Putnam on LinkedIn

What happens when you go from selling physical products to selling your own expertise? In this episode of Built by Business, Andy Isom breaks down the lessons he learned building a service-based business after growing successful Amazon brands. From managing clients to selling outcomes and building repeatable systems, this episode is packed with insights for entrepreneurs expanding beyond FBA.   If you're thinking about starting an agency, consulting, or coaching business alongside e-commerce, this episode is your roadmap.   Need help growing your Amazon brand?   Request your Free Amazon Brand Audit at www.weavos.io

Have a question for Darrell? Text the show here.Want to turn AI and digital disruption into your competitive advantage as a service-based business? Join the MindShift Inner Circle.Want help to market, grow, and scale your business? Schedule a free strategy session.In this episode, I break down why your lead generation strategy might be quietly failing, and what to do about it before it gets worse. After analyzing performance data across dozens of campaigns, it's clear that traditional tactics like PDFs, webinars, and gated checklists aren't converting like they used to. I share how AI is reshaping the buyer's journey and the simple shifts we're making inside our agency and with our clients to stay ahead. If your lead gen is slowing down and you're not sure why, this episode will connect the dots. No fluff, just what's working right now. Revolutionize your marketing with AI in a community of established founders and CEOs. Join the MindShift Inner Circle today and stay ahead of the curve! If you enjoyed this episode, please consider leaving us a rating and review on Apple Podcasts or Spotify. Your feedback helps us more than you know.

Joe Tomarchio Jr. is a Managing Director at FOCUS Investment Banking, where he specializes in helping auto service businesses scale and prepare for acquisition. Before joining FOCUS, Joe co-founded and scaled a 26-location tire and auto service chain, generating over $50M in revenue before selling it to Monro. With over 65 major acquisitions under his belt, he is one of the most seasoned professionals in the industry. Joe now consults for private equity firms and dealers seeking exponential growth or strategic exits. In this episode… Auto service businesses often undervalue their labor, hurting both profitability and employee retention. Many operators struggle with hiring because they don't charge enough to offer competitive wages or create appealing work environments. How can owners realign their pricing and culture to build a more sustainable and attractive operation? According to Joe Tomarchio Jr., who leads strategic growth initiatives for FOCUS Investment Banking, the key lies in charging what you're worth and investing that revenue back into your team. By adjusting labor rates and responding rapidly to cost increases, Joe helped transform underperforming stores into profitable ones. His four-pillar hiring approach focused on attitude, enthusiasm, work ethic, and moral compass fosters loyalty, high standards, and accountability. On this episode of Gain Traction, Mike Edge welcomes Joe for a discussion about strategic pricing, acquisitions, and creating a workplace where technicians and staff want to stay. Joe shares his leadership principles, anecdotes from his time at Monro, and actionable advice for shop owners looking to grow, sell, or simply survive in today's competitive market. Here's a glimpse of what you'll learn:  [02:04] The journey from one store in Baltimore to a $50M tire and auto service empire [06:22] Why Joe Tomarchio Jr. focused solely on acquisitions for the last 8 years at Monro [08:05] The link between low labor rates and hiring challenges in auto shops [09:15] Why paying employees well is essential for customer satisfaction and retention [15:06] Joe's customer service philosophy: empower frontline staff with $500 autonomy [16:50] Why allowing employees to make mistakes is crucial for growth [18:01] The four pillars Joe used for hiring: enthusiasm, attitude, work ethic, and moral compass [29:26] Joe's current work at FOCUS Investment Banking helping dealers grow or exit Resources mentioned in this episode: Joe Tomarchio Jr. on LinkedIn FOCUS Investment Banking  Richard Balan on LinkedIn Raven Truck Accessories Robert Gross obituary  Mike Edge on LinkedIn Tread Partners Quotable Moments:  “If you can't charge enough, you can't pay enough — and then you can't retain the right people.” “Pay more, but demand more. I strive for perfection and settle for excellence.” “To beat me, you have to eat me. If I haven't won, the war isn't over.” “You pay peanuts, you get monkeys — and monkeys don't deliver superior service.” “I know the top 10% and the bottom 10% of my team. Guess which one you don't want to be?” Action Steps:  Raise your labor rates now: Don't wait for inventory to turn — adjust pricing as soon as costs increase. Invest in your team: Pay above market rate to attract and retain top technicians and managers. Screen for character, not just skill: Use the four pillars — attitude, enthusiasm, work ethic, and moral compass — as your hiring filter. Empower store managers: Give them financial autonomy to resolve customer issues quickly and effectively. Lead from the field: Spend time in your stores to connect with employees and understand operational challenges firsthand. Sponsor for this episode... This episode is brought to you by Tread Partners.  At Tread Partners, we provide digital marketing for multi-location tire dealers and auto repair shops.  By using our strategy, branding, and marketing services, we help shops sell more tires and put more cars in bays. We've helped companies like Action Gator Tire, Colony Tire and Service, and Ulmer's Auto Care Center bring extreme growth in paid leads, ROI, and searches.  So, what are you waiting for? Visit www.treadpartners.com or email info@treadpartners.com to learn more.

Home Service Business Coach helps busy home service business owners get off the truck and build a business that supports their ideal lifestyle. Through simple, proven systems, we help owners regain control of their time, increase their income, and create more freedom in their lives. Work With Me: https://blueprint.homeservicebusinesscoach.com/Scaling Roadmap: https://homeservicebusinesscoach.com/scaleFollow HSBC Social's:Facebook | Instagram | YouTube | HSBC Accelerator | Jobber | Home Service Business Coach Email: info@homeservicebusinesscoach.com

Today on the podcast, I'm chatting with Kerry Tottingham, co-founder of the social enterprise A Brilliant Thing. Kerry runs A Brilliant Thing with her sisters, focusing on ‘Healing Centred Design' – a fascinating framework they've developed that blends systemic approaches, creative coaching, and trauma-informed practice to help people and organisations create positive change. Despite this being a relatively abstract concept I thought I'd struggle to understand, Kerry explained the concept beautifully and I know you'll enjoy the chat as much as I did! Kerry shares her journey and insights into how Healing Centred Design principles, and even complementary physical products, can benefit individuals and communities.   Key Takeaways Healing Centred Design: It's about blending systemic thinking, creative coaching, and trauma-informed practice, shifting the focus from trauma to healing, and equipping people with design tools to create better systems and adapt to change. Adding Products to Services: Creating a physical product (like coaching cards) can solve internal needs (collecting resources), enhance the client experience (changing the environment, offering tangible tools), and act as an invitation into your world and methodology. Product Strategy: You don't need a full product business. Products can be used strategically within a service business for launches, as bonuses, or exclusive offers, without necessarily requiring constant sales and shipping if that doesn't suit your model. Diversification & Innovation: Offering both services and products, or diversifying income streams and experiences in general, can lead to cross-pollination of ideas, innovation ('Collide and Align' principle), and resilience. It allows you to meet people where they are, offering different levels of engagement and investment. The Power of Safety & Collaboration: Building strong, trusting relationships, whether with co-founders (like Kerry and her sisters) or collaborators, creates the necessary safety for creativity, risk-taking, and navigating challenges.   Episode Highlights 02:41: The concept of Healing Centred Design. 08:49: The Brilliant Box coaching cards. 12:10: How the idea for the physical product emerged from an internal need. 18:16: Considering how different types of products (bite-size cards vs. in-depth book) cater to different needs and learning styles. 20:55: The 'Collide and Align' principle – intentionally seeking diverse ideas for innovation.   About the Guest Kerry Tottingham is a co-founder of A Brilliant Thing, a social enterprise she runs with her sisters, Tess and Faye. They focus on teaching and implementing Healing Centred Design. Website: brilliantthings.co.uk Instagram: https://www.instagram.com/abrilliantthing/ Podcast: Healing Centred Transformation Resources: https://www.brilliantthing.co.uk/the-brilliant-box   Mentioned in the Episode Ideas Fest: Event where they launched the Brilliant Box. Hannah's Calendar: https://www.hicommunications.co.uk/product-page/2025calendar Sweet Pea Sensory: Maker providing Play-Doh for Kerry's book launch   End Credits I would love to hear what you think of this episode, so please do let me know on Instagram where I'm @‌lizmmosley or @‌buildingyourbrandpodcast and I hope you enjoy the episode! This episode was written and recorded by me and produced by Lucy Lucraft (http://lucylucraft.co.uk) If you enjoyed this episode please leave a 5* rating and review!

Is your business growing, but it still feels messy?This solo episode from Harv looks back at one year of The Handbook podcast, and it's a big one. Harv recaps what he's learned from a year of speaking with ops leaders across the agency world. He packages it all into one whirlwind tour of the five core pillars of operational maturity: people, process, tools, data, and growth.If you've missed a few episodes (or want a cheat code to benchmark your agency's ops maturity), this is your starting point. Or your reset.Here's what Harv dives into:Why operational maturity, not creativity or client relationships, is the biggest differentiator for scaleWhat smart people practices actually look like, from efficient and effective hiring to career path frameworksHow to build a sales engine that doesn't rely on panicked effort or founder charismaWhy a tech stack is only as good as the strategy underneath itWhat it really means to be data-driven, beyond just dashboardsAnd what common agency growth mistakes still trip up even the most ambitious teamsPlus, you'll hear key takeaways from guests like Manish Kapur, Karl Sakas, Preston Chandler, Jenny Plant, and many more.Additional Resources:Harv's webinar on documentation & best practice here: https://youtu.be/RroxOVlSwIk Learnings and tools from Freia Muehlenbein's 'how to pitch' episode: https://www.scoro.com/blog/how-to-pitch-a-client/ Follow Harv on LinkedIn: https://linkedin.com/in/harvnagraStay up to date with regular ops insights. Subscribe to The Handbook: The Operations Newsletter: https://www.scoro.com/podcast/#handbook This podcast is brought to you by Scoro, where you can manage your projects, resources and finances in a single system.

Are you struggling to build momentum on LinkedIn despite posting consistently? In this episode, we tackle the three most common questions we hear from coaches, consultants, and service professionals about using LinkedIn to grow their business.After working with hundreds of service-based entrepreneurs, we've noticed the same concerns keep surfacing in discovery calls and workshops. These aren't random questions either... they're actually good indicators that someone is ready to stop spinning their wheels and start building real authority on LinkedIn.We share practical frameworks you can implement immediately, including our "bookend methodology" for consistent posting and the "EAA method" for engagement that helps our clients close five figure deals. We also reveal why only 1% of LinkedIn users post weekly and how you can use this to your advantage.Key takeaways:How to attract clients on LinkedIn without sounding salesy or pushyThe real posting frequency that keeps you visible (it's not what you think)The fastest way to grow your audience without getting your account flaggedThe "slow burn" approach that builds lasting authority and attracts ideal clientsWhether you're just getting started on LinkedIn or feeling stuck with your current strategy, this episode will give you the clarity and actionable steps you need to transform your LinkedIn presence into a reliable client attraction system.Ready to start building real momentum on LinkedIn? These templates will give you the structure you need to create content that resonates with your ideal clients and positions you as the expert you are: 3 High-Impact LinkedIn Post Templates to Boost Engagement and Attract Clients

What does it really take to scale a home service business to $100 million in revenue? In this episode of Owned and Operated, we dive deep into the business growth strategies, leadership transitions, and operational upgrades needed to build a high-performing trades company. Whether you're in HVAC, plumbing, or another skilled trade, this conversation reveals the mindset shifts and systems that power sustainable service business growth.We break down why your original team may not be equipped to scale with you, how leadership development drives long-term success, and the pivotal role our podcast has played in accelerating team performance and industry insight. You'll hear real-world examples from the field, including how our Jackquisitions segment has influenced both strategy and execution in our journey to $100M.If you're leading a service business through a growth phase—or preparing to—this episode will give you real-world lessons on building smarter, scaling faster, and staying focused on what matters most.

In this episode, Lauren talks to the seller of a service, digital product, and affiliate business created in July 2023 in the art and home niches. Listen in to find out how the business makes an average of $31,835.00 per month in net profit, why the seller has decided to sell, the lessons learned from running the business, and much more. Visit https://empireflippers.com/listing/84831 to learn more about this business.

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Summer may feel slow, but Q3 is secretly one of the most strategic seasons in business. Service providers who tap into its rhythms can gain a serious edge for the biggest sales period of the year: Q4. In this episode, Emma breaks down the most important marketing shifts to make during July, August, and September. From buyer psychology and content scheduling to influencer planning and belief-shifting messaging, Q3 holds untapped potential for brand building and conversion prep. If you've ever wondered how to stay visible and sell smarter while your audience is on vacation mode, this episode is your roadmap. Whether you're doing your own marketing or managing a team, these insights will help you stay one step ahead and set the stage for a profitable Q4. Listen in as Emma explains: Why Q3 buyer psychology centers on convenience, memory-making, and time-saving Why influencer and collab campaigns for Q4 must start now How to build brand awareness when social engagement dips in summer And much, much more!   Connect with Ninety Five Media: Website   Instagram  Need Support with Your Podcast? We've got you covered  Book a Strategy Intensive Call with Emma for a custom marketing plan for your brand:   strategyintensivecall.co   Book a call to explore our social media management services for your business! ninetyfivemedia.co/book-a-call  Start posting consistently by scheduling out your content in advance! Use Ninety Five Media's favorite tool, Later.com, to experience how easy this gets to be: http://try.later.com/ninetyfivemedia

Evan Ritchey is the co-founder of Coconut Cleaning, one of the fastest growing premium cleaning brands in the country. In this episode, Evan shares how he went from cleaning homes himself to building an 8-figure home service business starting with just $68,000 in revenue his first year!Through innovative branding, a subscription based model, and influencer driven marketing, Evan turned Coconut Cleaning into a household name. Now his company serves over 7,000 luxury cleaning clients and is rapidly expanding nationwide. In this episode we talk about how he developed a subscription model, how he's scaled his Trucks to $100K a Month, franchising, influencer marketing and his advice for anyone wanting to start a Home Service Business. Other Social Media channels: Subscribe to my main channel "Austin Zaback" https://www.youtube.com/c/AustinZabackSubscribe to my Podcast Channel "The Austin Zaback Show" https://www.youtube.com/c/TheAustinZabackShowFollow me on Social Media:https://www.instagram.com/austinzaback/https://www.tiktok.com/@austinzaback

BlueCollar.CEO –Corby Felsher is the Founder and Owner of Central Park Cleaning, a premier house-cleaning service. Luisa McGrath serves as the Vice President and Chief Operating Officer of the company. Under their leadership, Central Park Cleaning has achieved a 25% improvement in operational efficiency by implementing advanced time tracking and employee management systems.In this episode, Ryan, Corby, and Luisa discuss how they run their business on autopilot through systems and processes.Blue Collar CEO is a podcast that is all about helping you build a better, more profitable, more sustainable & kick-ass home service business. Join Levergy® CEO Ryan Redding each week who will be joined by industry experts who will break down their success stories and give their best-kept secrets for industry domination. You do not want to miss it! Learn more at https://www.bluecollar.ceo/, or https://www.levergy.io.

This week on the OWNR OPS Podcast, Austin Gray speaks with Marlena, the co-founder of G&M Outdoor Services, who has played a crucial role in scaling the business to $6M in revenue. Marlena and her brothers provide year-round services, including snow removal, excavation, and landscaping, and they've perfected how to manage seasonal challenges and business overhead.

QFF: Quick Fire Friday – Your 20-Minute Growth Powerhouse!   Welcome to Quick Fire Friday, the Grow A Small Business podcast series that is designed to deliver simple, focused and actionable insights and key takeaways in less than 20 minutes a week.   Every Friday, we bring you business owners and experts who share their top strategies for growing yourself, your team and your small business. Get ready for a dose of inspiration, one action you can implement and quotable quotes that will stick with you long after the episode ends!   In this episode of Quick Fire Friday, host Amanda Jones interviews Shane Fell shares his incredible journey from the corporate world of luxury cars to becoming the driving force behind Fellini, Hobart's renowned Italian restaurant. With a passion for hospitality, Shane emphasizes the importance of trust, teamwork, and creating WOW experiences that leave lasting impressions. He discusses his leadership approach, focusing on empowering staff, fostering innovation, and building a people-first culture. Shane's insights into crafting unforgettable dining experiences showcase his commitment to excellence and adaptability. From customer connections to operational precision, Shane's story inspires business owners to pursue growth through passion and resilience. Other Resources:    “Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect”, by Will Guidara The 10X Rule: The Only Difference Between Success and Failure by Grant Cardone 7 Tenets of Taxi Terry: How Every Employee Can Create and Deliver the Ultimate Customer Experience by Scott McKain Would You Do That to Your Mother?: The "Make Mom Proud" Standard for How to Treat Your Customers by Jeanne Bliss Atomic Habits: An Easy & Proven Way to Build Good Habits & Break Bad Ones by James Clear Key Takeaways for Small Business Owners: Passion Drives Success: Pursue what you love, as passion fuels energy and commitment in both business and personal life.   Trust Builds Culture: Trust is the foundation of a strong team and an exceptional customer experience. Without trust, culture deteriorates.   Empower Your Team: Value your staff by giving them a voice, encouraging innovation, and fostering an environment where they feel appreciated. Our hero crafts outstanding reviews following the experience of listening to our special guests. Are you the one we've been waiting for?   Customer Experience Matters: Success lies in crafting memorable experiences by focusing on relationships, first impressions, and understanding customer needs.   Adaptability is Key: Stay open to change and embrace new technologies or ideas to remain relevant and competitive in your industry.   Invest in Self-Growth: Continuously learn and grow through books, audio, and personal discipline to achieve goals and inspire others. One action small business owners can take: According to Shane Fell, one action a small business owner should take is to set clear non-negotiables for their operations, such as service quality and team behavior. Regularly reviewing these standards with the team ensures consistency and drives growth. Do you have 2 minutes every Friday? Sign up to the Weekly Leadership Email. It's free and we can help you to maximize your time. Enjoyed the podcast? Please leave a review on iTunes or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey.

You're doing all the right things… except THIS. In today's Maggie's Moment, discover the silent killer stalling your business (hint: it's not the economy) and the mindset shift to unlock growth, even when it feels impossible.Key Takeaways:✅ The #1 myth solopreneurs believe (that's holding them back)✅ Why “hard work” isn't enough in a shifting economy✅ How to spot if you're stuck in “old ways” thinking✅ The pivot question to ask yourself TODAYQuotable Moment:“Growth isn't about effort. It's about strategy. The economy's just an excuse—the real bottleneck? YOUR thinking.” —Maggie PerotinFollow Maggie and watch the video version: https://www.linkedin.com/in/maggie-perotin-business-and-leadership-coach/https://www.instagram.com/maggie.perotin.s2l/

In this impromptu Zoom session, we dig into one of the most underrated performance boosters in the home service industry: the daily morning meeting. Discover why 10–15 minutes each morning can reduce turnover, improve communication, and create a magnetic company culture that attracts top talent. Learn practical steps for implementing these meetings, overcoming resistance from your team, and maximizing ROI. If you're tired of disengaged employees and inconsistent results, this is your blueprint for daily success.

In part one of this powerful conversation, Joshua Gillow breaks down the mindset shifts and branding strategies that lawn and landscape professionals must adopt to build a premium, client-focused business that stands out and scales profitably.

Is it possible to build a thriving $40 million agency WITHOUT the soul-crushing burnout and toxic client drama that plagues the industry? How do you scale a service business while fiercely protecting your team's well-being and your own lifestyle?On this episode of The Freedom Framework Show, host Sam Silverman sits down with Matt Linder, Co-Founder of the highly successful D2C growth agency, Strand Marketing. Matt pulls back the curtain on his journey from chasing the traditional CMO dream to intentionally building a "No-Burnout" agency by making a radical, yet highly effective choice: firing bad (even profitable) clients.Discover Matt's playbook for sustainable scale and intentional leadership, including:► The eye-opening moment that led him to ditch the corporate ladder for entrepreneurship.► Why Strand Marketing is proudly bootstrapped and debt-averse, and how it aligns with their lifestyle goals.► The "No-PTSD Agency" philosophy: what it means and the non-negotiables for creating a healthy, high-performing culture (Hint: It involves not working with a**holes!).► Actionable strategies for customer acquisition for enterprise brands *outside* the typical Google & Facebook channels.► The mindset shift required to prioritize long-term sanity and team well-being over short-term toxic profits.► How to reverse-engineer your business to support the life you *actually* want to live.► Matt's advice for anyone looking to transition from a high-pressure corporate role to building their own version of freedom.This conversation is packed with candid insights for agency owners, service-based entrepreneurs, leaders aiming to build better cultures, and anyone who believes that success doesn't have to come at the cost of your sanity. Learn how to build a business that respects your time, your team, and your life.Find Matt Linder's agency at: https://strandmc.com/Learn more about building your own freedom at The Freedom Framework: https://freedomframework.co(Keywords: Agency Growth, No Burnout, Firing Clients, Company Culture, Entrepreneurship, Lifestyle Business, Scaling Business, Service Business, Leadership, W2 Escape, Corporate Escape, Sam Silverman, Matt Linder, Strand Marketing, D2C Marketing, Customer Acquisition, Bootstrapping, Work-Life Balance, Intentional Business, Business Strategy, Marketing Agency)

Tariffs, power outages, and economic chaos — oh my. If you're running a service-based business in Europe (or just feeling the ripple effects), this episode is your permission slip to stop shrinking and start speaking up. We're not diving into politics — we're talking about visibility, trust, and how to stay top of mind when clients are nervous to buy. Because while product businesses are stuck waiting on supply chains, you've got an edge: you sell trust, not inventory. In this episode, I'm breaking down how to show up when the world feels shaky, how to talk about your offers with real confidence, and why simplifying your message might be the smartest move you make this year.

Home Service Business Coach helps busy Home Service Business Owners get off the truck and build their business to fit their ideal dream lifestyle. We do this with the creation and implementation of simple systems. The result of the program is more freedom, income, & time for the Business Owner. To learn more on how this can benefit you and your business, visit www.homeservicebusinesscoach.com Follow HSBC Social's: Facebook | Instagram | YouTube | Contractor Club | Jobber | Home Service Business CoachEmail: info@homeservicebusinesscoach.com

Ready to make more money without working harder? In this episode of The Salon Business School podcast, I'm breaking down smart, strategic ways you can create additional streams of income inside your beauty business.From product sales to low-maintenance services and passive income ideas, you'll learn how to boost your bottom line without burning yourself out.✨ If you're serious about growing a profitable, freedom-based salon business, this is your next move!

In today's short yet highly valuable episode, Maggie discusses how every employee in your small business can contribute to sales growth, whether directly or indirectly. Learn how to maximize your team's potential to drive business growth and increase revenue.Key Points:Indirect Contributions to SalesTime and cost efficiency through proper delegationValue of outsourcing administrative tasksROI calculation on CEO timeDirect Customer Contact OpportunitiesReception and front desk staff's role in salesImportance of asking questions and active listeningIdentifying additional service opportunitiesCustomer Journey EnhancementBooking follow-up appointmentsOffering membership optionsCreating intentional client experiencesService ExcellenceInvesting in staff training and skill developmentCombining technical skills with customer service Natural upselling through understanding client needsBusiness Culture ImpactEmployee advocacyWord-of-mouth marketing through satisfied staffTeam members as brand ambassadorsKey Takeaway:"Every employee you hire in your small business is an investment and needs to contribute directly or indirectly to the growth of your business."Action Step:Before delegating tasks, conduct a cleanup exercise to ensure you're outsourcing valuable activities that contribute to business growth.Resources:Book a free consultation with Maggie to:Map your customer journeyDevelop employee training programsEnhance customer serviceImprove sales processesConnect with Maggie:• Book a Discovery Call: https://calendly.com/maggie-s2l/discovery-call• Email: maggie@stairwaytoleadership.com• Website: https://stairwaytoleadership.com#BusinessGrowth #TeamDevelopment #Sales #CustomerService #BusinessStrategy

In this episode AJ Simmons of the clean business Network talks about how to hire quality workers for your cleaning business or any service business. Join the Cleaning Business Automation Program at https://www.cleanbizuniversity.com/automation

How do you build a recognizable brand in the home service space—from scratch?Alex Lathery shares his journey from zero clients and free projects to co-founding the now-thriving Cincinnati Painting Co. This episode is a must-listen if you're building in the local service space and want real talk on:How to pick a business name that helps you rank on GoogleBalancing bold branding with simple clarityWhy your website should convert in 5 secondsThe 3-month process behind one of the cleanest service biz websites we've seenWhen to not spend money on websites, logos, or SEOWhether you're at $0 or $1M+, there's something in this episode for you.

Points of Interest1:04 – 1:46 – Introduction of John Meyer: Marcel introduces John Meyer, highlighting his experience as a successful agency owner, seller, and current business coach.2:10 – 2:30 – John's Current Focus with Leadmore: John explains his mission with Leadore: coaching agency owners to avoid solopreneur traps and scale their businesses.2:30 – 3:11 – "No More Solo" Coaching Program: Details of John's group coaching for agencies in the $100k-$400k range focused on delegation and growth.3:11 – 3:37 – Coaching for Scaling Agency CEOs: Information on John's one-on-one coaching for CEOs aiming to delegate and further scale their agencies beyond $500k.4:32 – 5:30 – The Founding Story of Lemonly: John recounts the pivot from a broad digital agency to specializing in infographics for better focus and impact.5:36 – 6:50 – Strategic Niche of Infographics: How Lemonly's focus on infographics led to recognition and work with major brands like Netflix and MLB.8:38 – 9:25 – The Challenge of Scaling a Niche: The episode transitions to discussing the dilemma of staying niched versus widening services for continued growth.14:51 – 15:03 – Introduction to the Product Ladder: John introduces his framework of four ways service businesses can generate revenue.15:03 – 17:18 – Levels of the Product Ladder Explained: A brief overview of the custom, done-for-you, done-with-you, and DIY service levels.17:54 – 18:08 – Utilizing the Ladder for Increased Profit: The concept of moving clients up or down the ladder and repackaging services for better retention and profitability.26:58 – 28:31 – Avoiding Custom Work at "Done-For-You" Prices: John cautions against providing bespoke services while charging for standardized offerings.Show NotesConnect with John:Johntmeyer.comLinkedInInstagramYouTubeLove the PodcastLeave us a review here.

LinkedIn: https://www.linkedin.com/in/david-sessions-7a150858Mint Mobile Detailing: https://getmintmobiledetail.com/Join Jonathon Henderson from Pressure Washing Marketing Pros as he sits down with David Sessions — former owner of Peach State Pressure Washing and now the driving force behind Mint Mobile Detailing, a company valued at over $2 million.In this eye-opening episode, David shares his entrepreneurial journey from building a successful exterior cleaning company to scaling a high-end mobile detailing business. With over a decade in home services, David brings the heat with raw, practical advice on how to actually grow a business, hold marketing agencies accountable, and avoid the traps that keep so many service businesses stuck under $350K/year.This isn't your average feel-good chat. It's real talk for real business owners who want to level up.Key topics covered in this episode include:✅ Why you shouldn't hire a marketing company too early✅ The $0–$600K path and where most business owners get stuck✅ Building marketing knowledge before outsourcing it✅ The mindset shifts needed to scale past comfort✅ When to invest in systems, teams, and infrastructure✅ Why understanding your numbers and market is non-negotiable✅ How to stop being an operator and start thinking like an ownerDavid and Jonathon also dive into the dangerous comfort zones that sabotage growth, why “word of mouth only” is a limiting belief in 2025, and how to time your risks for maximum business success.

Brien Gearin is the founder of Ricochet Marketing - a company that helps service businesses scale their revenue through digital marketing!Want To Quit Your Job In The Next 6-18 Months Through Buying Commercial Real Estate & Small Businesses?

Send us a textIn this episode, we dive into how economic downturns impact the pool service industry and what you can do to stay profitable. From smart pricing strategies to cost-cutting without compromising quality, we cover the best ways to retain customers, streamline operations, and keep your business thriving—even when times get tough. Whether you're a seasoned pro or just starting out, these tips will help you recession-proof your pool service.Support the Pool Guy Podcast Show Sponsors! HASA delivers clean, healthy water solutions. https://bit.ly/HASAhttps://www.orendatech.com/The Bottom Feeder Professional Battery Powered Vacuum System. Save $100 with discount Code: DVB100https://bit.ly/THEBOTTOMFEEDERAnd Skimmer, America's #1 pool service software! Try Skimmer FREE for 30 days at:https://getskimmer.com/poolguy Thanks for listening and I hope you find the Podcast helpful! For other free resources to further help you:Visit my Website: https://www.swimmingpoollearning.comWatch on YouTube: https://www.youtube.com/@SPLPodcast Site: https://the-pool-guy-podcast-show.onpodium.com/

As the busy summer season approaches, scaling your home service business requires the right strategy. In this episode, we break down how to set and achieve ambitious revenue goals, optimize operations, and staff up for success. From improving workflows to leveraging AI and overseas labor, we're sharing the growth strategies you need to scale efficiently without skyrocketing overhead costs.

Welcome to another episode of the Owner Operator Podcast! In today's episode, I sit down again with Kriss Bergethon, a seasoned entrepreneur and the founder of SMB Uni, to discuss all things entrepreneurship, business growth, and practical advice for those starting out in the home services industry.Kriss has built multiple successful businesses, and in this conversation, we dive deep into the strategies that helped him grow his ventures—from starting in the trenches to scaling rapidly. Whether you're considering entering the home service industry or you're already in it, we share invaluable insights that can help you fast-track your success.

On today's episode, Matt talks about the most common sales objections in your home service business and how to overcome them. WANT MATT'S HELP WITH MARKETING OR COACHING? https://www.serviceindustrycoach.com JOIN THE FREE FACEBOOK GROUP https://www.facebook.com/groups/697734389129543 EMAIL MATT- info@serviceindustrycoach.com

Tired of paying for leads that never convert? You're not alone. In this no-fluff episode of Can't Stop the Growth, Chad Peterman sits down with Katie Donovan, CEO of Camp Digital, to break down what every service business owner needs to hear: your marketing isn't broken—it's misaligned. If your digital ads aren't bringing in the right customers, it's time to stop throwing money at the problem and start building a strategy around quality leads that actually book, run, and bring in revenue. Whether you're in HVAC, plumbing, electrical, or any other home service vertical—this episode gives you the tools to stop wasting ad dollars and start turning marketing into profit. Additional Resources: Connect with Katie Donovan on LinkedIn Learn More About CAMP Digital Next webinar event Check out CAMP Digital's quarterly webinar series HERE Join The ARENA - a CSTG Community! Chad on LinkedIn Chad Peterman | CEO | Author Peterman Brothers Website Follow PeopleForward Network on LinkedIn Learn more about PeopleForward Network Key Takeaways: Why better leads > more leads in 2025 and beyond How to train Google to send you high-converting customers The power of value-centric measurement in your ad strategy Easy DIY ways to optimize your Google Business Profile Why you MUST update your website content and photos (even from your phone!) How AI and Reserve with Google are changing LSA forever Real tips for SEO, backlink building, and local search dominance

Vance Morris is an entrepreneur, keynote speaker, and an authority on customer experience & customer service. Vance previously worked at Walt Disney World where he managed multiple restaurants and nightclubs. At Disney, he learned much about customer service, paying attention to small details, and creating memorable guest experiences. In this episode, we discussed how Vance applies the lessons he learned at “the happiest place on Earth” to his carpet cleaning company and other service businesses. By sprinkling in some Disney magic and going the extra mile to surprise and delight his customers, Vance Morris made his cleaning companies stand out from the competition.  While carpet cleaning and mold remediation may not sound like the most glamorous and exciting businesses in the world, Vance set his companies apart by using creative branding and marketing tactics, building a strong culture, and bending over backward to deliver a level of service that leaves his competitors in the dust.  Also a business coach and mentor to entrepreneurs, Vance shares his Disney-influenced approach with his coaching clients to help them build strong, engaged teams and drive customer loyalty without getting in their own way. He helps his clients create systems that give them more freedom and allow them to spend more time working on their businesses and less time in their businesses. If you're anything like me, you don't want to be coached by someone whose only business has been a coaching business or someone who has only studied business from books and courses; you want to get advice from a business owner who has firsthand experience running successful small businesses. Vance Morris is the real deal with the wisdom and insights to share that can only be learned from experience.  Watch this episode on YouTube: https://youtu.be/I9osnSwhnnk Connect with Vance Morris: https://www.linkedin.com/in/vancemorris/  Get his free list of 52 Ways To Wow Your Customers Without Breaking The Bank here: www.wow52ways.com   Learn more about his three successful service businesses: www.easternshorecarpetcleaning.com  www.easternshorerugcleaning.com  www.marylandmoldbusters.com   

This one might hurt, but you need to hear it.If you'd like to exit your consultancy, agency, or other professional service business..and you have built it like 99% of entrepreneurs in this space...It probably won't happen.Or, you'll get a low price with terrible terms.Why?The way most professional service businesses are built and managed goes against what buyers are looking for.It's because of the same reason you're probably stuck at low seven-figures, despite having been at it for quite some time.I also show how you can 10x (or more) the value of your service business.Hint:Productize. Standardize. Systematize.Build recurring revenue offers.Diversify your client base.And most of all...Get. Off. The. Org. Chart.Your business is too dependent on you, the founder (for everything).You ARE the business.Click the link in the comments, watch the video and set up a free valuation and assessment call with me, if you're interested in solving this massive issue (it might be worth millions to you, not kidding). thesimplecompany.com/meeting For free resources and to check out our offerings, go to thesimplecompany.com

Learn cutting-edge hiring strategies for growing companies in this conversation. From talent acquisition to leadership, get the tips you need to win the best talent for your team! Want to attract and retain top talent for your growing company? Check out this conversation for cutting-edge business strategies that will help your business thrive.Isaiah Grant is a visionary entrepreneur and the founder of Kingdom Impact, a digital consultancy that has helped hundreds of service-based businesses scale to six- and seven-figure turnovers. With a unique blend of cutting-edge strategies, automation, and faith-based principles, Isaiah has become a trusted advisor for leaders seeking to create self-sustaining, purpose-driven businesses.His journey from adversity to success fuels his mission to transform both lives and businesses. Isaiah's expertise in strategic leadership, profitable growth engines, and automated business creation empowers companies to optimize their operations while maintaining their core values. Through Kingdom Impact, he has shaped countless entrepreneurs, helping them achieve long-term growth without sacrificing integrity.A thought leader on relationship-driven sales and elevating brands, Isaiah's “Selling Like Jesus” concept emphasizes leadership and customer-focused growth. Under his guidance, Kingdom Impact has not only delivered measurable results but also inspired leaders to elevate their teams, businesses, and communities. Isaiah's passion for merging faith with business excellence continues to drive his work in helping others thrive both financially and spiritually.Contact Information: Websites: https://kingdomimpact.co/Social Media: ● https://www.facebook.com/Isaiahgrant.ki ● https://x.com/isaiahgrant_?mx=2 ● https://www.instagram.com/isaiah_grant/?igsh=dnNleWdzY25uaDI5 ● https://www.linkedin.com/in/isaiah-grant/ Remember to SUBSCRIBE so you don't miss "Information That You Can Use." Share Just Minding My Business with your family, friends, and colleagues. Engage with us by leaving a review or comment. https://g.page/r/CVKSq-IsFaY9EBM/review Your support keeps this podcast going and growing.Visit Just Minding My Business Media™ LLC at https://jmmbmediallc.com/ to learn how we can help you get more visibility on your products and services.

***New Video Alert! A fantastic conversation with a thoughtful wedding planner prompted this video. How can a service business maximize revenue and sell all of their capacity? We explore the strategies in this week's video… Check it out right here: https://youtu.be/oh7Gd-llnRU Cheers See you over on YouTube David C Barnett

Send us a textScaling a service business to seven figures is a challenge many entrepreneurs face. The key to sustainable growth isn't just acquiring more clients—it's about building trust, creating a client-centered experience, and mastering leadership. In this episode of the Catalytic Leadership Podcast, Dr. William Attaway sits down with Lem Garcia, founder of Lem Garcia Law, to discuss how he grew his law firm from a solo practice to a multimillion-dollar business without compromising quality or client relationships.Lem shares powerful leadership lessons on delegation, business scaling, and reputation management, offering valuable insights for entrepreneurs, agency owners, and service-based business leaders. He emphasizes the importance of personal branding, team-building, and delivering exceptional service in a competitive industry. Whether you're an agency owner, coach, or business leader, this episode provides actionable strategies to scale without sacrificing the trust that drives long-term success.If you want to transition from being a service provider to becoming a CEO, lead with impact, and create a business that thrives without you micromanaging every detail, this conversation is for you.Connect with Lem GarciaFollow Lem Garcia Law on Instagram @lemgarcialaw or reach out via email at lem@lemgarcialaw.com.Books Mentioned:"The Success Principles" by Jack CanfieldRight now, you can get an extra 20% off your ticket for the Scale with Stability Summit with my exclusive code CATALYTIC20 at checkout.Visit scalewithstability.com to grab your ticket—I hope to see you there! Right now, you can get an extra 20% off your ticket for the Scale with Stability Summit with my exclusive code CATALYTIC20 at checkout.Visit scalewithstability.com to grab your ticket—I hope to see you there!Support the showJoin Dr. William Attaway on the Catalytic Leadership podcast as he shares transformative insights to help high-performance entrepreneurs and agency owners achieve Clear-Minded Focus, Calm Control, and Confidence. Free 30-Minute Discovery Call:Ready to elevate your business? Book a free 30-minute discovery call with Dr. William Attaway and start your journey to success. Special Offer:Get your FREE copy of Catalytic Leadership: 12 Keys to Becoming an Intentional Leader Who Makes a Difference. Connect with Dr. William Attaway: Website LinkedIn Facebook Instagram TikTok YouTube

In this episode, CJ interviews Lucas Swisher, Co-Lead of Growth Investing and Software Investing at Coatue, to explore how one of tech's most influential investment firms navigates both public and private markets. Lucas explains Coatue's evolution—from hedge fund origins to a powerhouse in venture capital—and how the company balances short-term public market pressures and long-term private investments. The conversation takes a dive deep into data-driven decision-making and how Coatue's proprietary Mosaic platform provides an edge while still leaving room for human intuition. They also discuss the firm's investment philosophy, what differentiates them from other investment companies, and why they choose to have such a concentrated portfolio of investments. Lucas sheds light on how they evaluate the sustainability of a small software company's unit economics, the most important metric that they look at, and other important factors and red flags that often get overlooked when choosing where to invest.If you're looking for an ERP head to NetSuite: https://netsuite.com/metrics and get a customized KPI checklist.—SPONSORS:RightRev automates the revenue recognition process from end to end, gives you real-time insights, and ensures ASC 606 / IFRS 15 compliance—all while closing books faster. Whether it's multi-element arrangements, subscription renewals, or complex usage-based contracts, RightRev takes care of it all. That means fewer spreadsheets, fewer errors, and more time for your team to focus on growth. For modern revenue recognition simplified, visit rightrev.com and schedule a demo.Planful is a financial performance management platform designed to streamline financial tasks for businesses. It helps with budgeting, closing the books, and financial reporting, all on a cloud-based platform. By improving the efficiency and accuracy of these processes, Planful allows businesses to make better financial decisions. Find out more at www.planful.com/metrics.Brex offers the world's smartest corporate card on a full-stack global platform that is everything CFOs need to manage their finances on an elite level. Plus they offer modern banking and treasury as well as intuitive expenses and accounting automation, bill pay, and travel. Brex makes it easy to control spend before it happens, automate annoying tasks, and optimize your finances. Find out how Brex can help you make every dollar count at brex.com/metrics.Vanta's trust management platform takes the manual work out of your security and compliance process and replaces it with continuous automation. Over 9000 businesses use it to automate compliance needs across over 35 frameworks like SOC 2 and ISO 27001. Centralize security workflows, complete questionnaires up to five times faster, and proactively manage vendor risk. For a limited time, get $1,000 off of Vanta at vanta.com/metrics.Tropic is an intelligent spend management solution that consolidates your spend data and processes into one unified offering, enabling insights and decisive action. It doesn't just show you where the problems are—it helps you solve them. From spotting hidden optimization opportunities, like duplicative spend, to automating those painful procurement workflows, to giving you the best market data that turns every vendor negotiation in your favor. Tropic combines smart insights with real human expertise to keep you ahead of the curve. Visit tropicapp.io/mostlymetrics to learn howNetSuite provides financial software for all your business needs. More than 40,000 companies have already upgraded to NetSuite, gaining visibility and control over their financials, inventory, HR, eCommerce, and more. If you're looking for an ERP platform ✅, head to NetSuite https://netsuite.com/metrics and get the CFO's Guide to AI and Machine Learning.—FOLLOW US ON X:@cjgustafson222 (CJ)—TIMESTAMPS:(00:00) Preview and Intro(02:18) Sponsor – RightRev | Planful | Brex(06:15) Lucas's Role at Coatue(07:58) The Evolution of Coatue's Investment Strategy(11:36) Growth-Stage Private Assets Versus Public Markets(14:18) Balancing Short-Term Public Investing and Long-Term Patience of Private Markets(16:07) Sponsor – Vanta | Tropic | NetSuite(19:50) The Service Business at the Core of Coatue's Growth Investing(22:08) Coatue's Mosaic Platform and Due Diligence(26:29) How Mosaic Helps Coatue Get to No Faster(28:05) Creating a Concentrated Portfolio of Investments(30:40) Coatue's Edge Versus Firms with Other Investment Philosophies(37:20) How the Best Investment Firms Differentiate Themselves(41:14) Assessing the Sustainability of a Small Software Company's Unit Economics(44:12) Evaluating Enterprise SaaS Versus Consumer Software(46:21) The Next Buyer Scenario(48:53) Prediction for Coatue's Future Structure and Strategy(50:34) What Growth Stage Companies Should Look for in an Investor(52:29) Advice for the Next Generation of Investors Get full access to Mostly metrics at www.mostlymetrics.com/subscribe

In this episode, Lauren talks to the seller of a service business created in December 2015 in the news & education and digital media niches. Listen in to find out how the business makes an average of $11,319.00 per month in net profit, why the seller has decided to sell, the lessons learned from running the business, and much more. Visit https://empireflippers.com/listing/82029 to learn more about this business.

Home Service Business Coach helps busy Home Service Business Owners get off the truck and build their business to fit their ideal dream lifestyle. We do this with the creation and implementation of simple systems. The result of the program is more freedom, income, & time for the Business Owner. To learn more on how this can benefit you and your business, visit www.homeservicebusinesscoach.com Follow HSBC Social's: Facebook | Instagram | YouTube | Contractor Club | Jobber | Home Service Business CoachEmail: info@homeservicebusinesscoach.com

BlueCollar.CEO –Nancy O'Hare-Zika is the Co-owner of Home Service Marketing Hub, a marketing platform for home service businesses. She is also the Owner of Yellow Dog Creative, a full-service creative agency for home service companies. As a dynamic speaker, Nancy gives engaging keynote presentations on marketing for the trades. Megan Bedford is a seasoned marketing expert and the Co-owner of Home Service Marketing Hub. With over two decades of experience in the home service industry, she owned an agency, Driven Local, and served as a fractional CMO for HVAC, plumbing, and electrical companies across North America. Megan has also founded an organization encouraging young professionals to pursue careers in the trades. In today's episode, Nancy, Megan, and Ryan share strategies for home service businesses to level-up their marketing.Blue Collar CEO is a podcast that is all about helping you build a better, more profitable, more sustainable & kick-ass home service business. Join Levergy® CEO Ryan Redding each week who will be joined by industry experts who will break down their success stories and give their best-kept secrets for industry domination. You do not want to miss it! Learn more at https://www.bluecollar.ceo/, or https://www.levergy.io.

#275 In this episode, Justin speaks with John Teasley on how he started and grew his laundry service business. (Original Air Date - 8/24/23) What we discuss with John: + The Fascination with Laundry Business + The Importance of Business Fundamentals + John Teasley's Journey into Laundry Business + Transitioning from Corporate America to Entrepreneurship + The Inspiration Behind Laundry Business + The Process of Starting a Laundry Business + The Role of Financial Situation in Starting a Business + The Importance of Having a Mentor or Partner + Two Paths to Starting a Laundry Business + Adding Value to the Laundry Business + Building Commercial and Residential Accounts + Marketing Strategies for Laundromat Business + Understanding the Drop-off and Pick-up Service + The Complexity of Pick-up and Delivery Service + Transition from Part-time to Full-time Laundromat Business + The Growth and Success of the Laundromat Business + The Team Structure and Expansion Plans + The Hiring Process and Employee Management + Future Plans and Business Growth + Advice for Aspiring Entrepreneurs + Closing Remarks and Appreciation For more information go to MillionaireUniversity.com To get access to our FREE Business Training course go to MillionaireUniversity.com/training. And follow us on: Instagram Facebook Tik Tok Youtube Twitter To get exclusive offers mentioned in this episode and to support the show, visit millionaireuniversity.com/sponsors. Want to hear from more incredible entrepreneurs? Check out all of our interviews here! Learn more about your ad choices. Visit megaphone.fm/adchoices

Tommy's Business: https://a1garage.com/ 8-Step Delegation Process: https://delegation.homeservicemillionaire.com/landing-page1693562785361Register for our Scaling Blueprint Live Webinar HERE.Home Service Business Coach helps busy Home Service Business Owners get off the truck and build their business to fit their ideal dream lifestyle. We do this with the creation and implementation of simple systems. The result of the program is more freedom, income, & time for the Business Owner. To learn more on how this can benefit you and your business, visit www.homeservicebusinesscoach.com Follow HSBC Social's: Facebook | Instagram | YouTube | Contractor Club | Jobber | Home Service Business CoachEmail: info@homeservicebusinesscoach.com

What if you could eliminate all your repetitive administrative tasks? In this episode, Dan and Donnie discuss the potential for leveraging "agent AI" technology in your pest control business. Donnie also walks through a software demo and shares how to begin creating an AI personal assistant so you can make better use of your time.   Hosts:  Dan Gordon, PCO Bookkeepers & M&A Specialists Donnie Shelton, Triangle Home Services

In this episode of the Untrapped Podcast, Keith Kalfas gets personal and pretty inspiring as he talks about how even the smallest positive gestures can have a massive impact on the world. He shares some cool stories about passing on the right book at the right time or making a YouTube video when you least feel like it can be life-changing for others. Keith digs into how trusting your gut and doing random acts of kindness aren't just lovely things to do—they can totally transform lives, including your own. He also talks about the highs and potential lows of success, urging everyone to make the most of their unique gifts. It's all about taking action, being kind, and letting your light shine brighter than ever. Tune in for some real talk and motivation to double down on your goodness this year!     Check out these episode highlights