Podcasts about Home care

Home care agencies are hitting an operational wall as they grow, and the fix isn't what you'd expect. Discover why offshore remote recruiters and coordinators are helping franchises cut labor costs by up to 60% while building resilient, proactive teams. Find more info at https://smartscale360.com/blogs/news/why-homecare-agencies-across-the-u-s-are-adding-remote-recruiters-and-coordinators SmartScale 360 City: Tampa Address: 1209 E Cumberland Ave Website: https://smartscale360.com/

Summary In this episode, Donna Kerber, LPN a seasoned wound care nurse specialist, shares insights on wound types, prevention, and care strategies, especially for seniors. Learn how to identify early signs of wounds, proper care techniques, and when to seek professional help to prevent serious complications. Wounds can originate from numerous circumstances and are not necessarily a sign of neglect or lack of care. Be sure to call a doctor if you have concerns about a potential wound or want more information on wound prevention and care. keywordswound care, senior health, pressure injuries, diabetic wounds, wound prevention, caregiving, healthcare tips, senior living, wound management, neglect key topicsThere are different types of wounds (traumatic, surgical, pressure, venous, arterial)Signs of pressure injuries and how to check for themImportance of hydration and nutrition in wound healingStages of wounds and how they progressWhen and how to seek medical intervention for woundsSpecial considerations for dementia patients and noncomplianceUse of advanced wound care tools like wound vacsRole of family caregivers in wound prevention and caresound bites"A wound is damage to the skin or underneath.""Stage four wounds involve muscle and bone.""Use pillows or cushions to relieve pressure, never a donut!"Chapters00:00 Introduction to Wound Care03:06 Understanding Wounds: Types and Causes06:27 Identifying Wounds: Caregiver's Role08:51 Pressure Injuries: Prevention and Management14:56 Stages of Wounds: Healing Process16:23 Home Care for Wounds: When to Seek Help21:03 The Importance of Proper Wound Cleaning24:53 Navigating Wound Care with Dementia Patients29:20 Diabetic Wounds: Management and Prevention33:35 Wound Healing: Factors and Expectations36:02 Home Health Care: Support for Families38:04 Understanding Wound Care in Senior Living40:25 Conclusion and Personal Reflections42:28 Podcast Intro Music Project (MASTER BOUNCE - OUTRO).mp3

July 10, 2026- We examine the role licensed home care agencies play in the continuum of care for seniors and New Yorkers with disabilities. We also discuss the licensing and oversight of these agencies with Gwen Crossett, founder of ConstantCare247.

Late-night caregiver call-outs are one of the biggest operational headaches in home care. Dedicated after-hours coordinators handle shift coverage, reduce owner burnout, and keep agencies running reliably around the clock. To learn more, visit https://smartscale360.com/blogs/news/after-hours-scheduling-solved SmartScale 360 City: Tampa Address: 1209 E Cumberland Ave Website: https://smartscale360.com/

Simone Gudlick ist Vice President Marketing und CMO von Henkel Consumer Brands in Deutschland.Mit Olli & Martin spricht sie über Henkels größte Verwandlung: den Umbau ikonischer Traditionsmarken zu einer zukunftsfähigen, datengetriebenen und konsumentennahen Marketingorganisation.150 Jahre Henkel – und doch geht es in dieser Folge nicht um Nostalgie. Sondern um die Frage, wie ein Traditionsunternehmen lebendig bleibt, wenn es sich grundlegend verändert. Simone gibt Einblicke in den tiefgreifenden Umbau von Beauty, Laundry und Home Care zu einer gemeinsamen Consumer-Brands-Plattform: mit vollerem Fokus auf Marken wie Persil, Perwoll, WC Frisch, Schwarzkopf, Syoss und got2b – und mit Innovation, Nachhaltigkeit und Digitalisierung als Wachstumsmotoren.KEY TAKEAWAYS:Tradition bleibt stark, wenn sie nicht stehen bleibt.Der eigentliche Vorteil großer Marken liegt nicht in KI selbst, sondern in den Daten und Erkenntnissen über Konsument*innen, die sie über Jahrzehnte aufgebaut haben.Transformation gelingt durch klare Kommunikation, Kultur und Teams.LinkedIn:→ Simone Gudlick→ Olli Busch→ Martin Boeing-MessingKeywords: Henkel, Consumer Brands, Persil, Perwoll, WC Frisch, Schwarzkopf, Syoss, got2b, FMCG, Markenführung, Marketingtransformation, Datenstrategie, Echtzeit-Marketing, KI im Marketing, End-to-End-Digitalisierung, Consumer Insights, Digital Experience, DX, High-Performing Teams, Five Dysfunctions of a Team, Patrick Lencioni, Team Number One, Vulnerability-Based Trust, Peer-to-Peer Accountability, Customer Journey, Gen Z, Creator-Kollaborationen, Category Entry Points, Viewability, Adobe, Google, Microsoft Hosted on Acast. See acast.com/privacy for more information.

In this episode of HOW TO LIVE, I sat down with GP and Atticus Health founder, Dr Floyd Gomes. We talked about growing Atticus Health from one clinic to 11–12 in just 13 years, living like it's your last day (Floyd takes this literally), why you have to see things through for things to work, and the philosophy that "there's just one kind of folks. Folks." We also talked about picking one thing to become the best in the world at. For Floyd, that's Mark and Sylvie's Home Care—a service named after his parents and designed to help older people stay in their own homes for longer. P.S. Floyd also shares the story of his parents and how the preventable death of his older brother at the age of five prompted their family to move from India to Australia.

Most companies recruit interns to take work off someone's plate. Your Health does the opposite — and it's why several of its current executives, including a Chief Information Officer, first walked in the door as interns. In this episode, Jamie sits down with Heather Bower, Director of Experiential Learning, who has taken the reins of Your Health's internship, mentorship, preceptorship, and apprenticeship programs. Heather shares how a long-standing program is being rebuilt with structure, data, and intention — organized into semester cohorts, anchored by a four-day all-company orientation, and designed so every intern owns a project with genuine stakes. In this conversation, you'll hear: Why "get interns because they're cheap" is exactly the wrong spirit — and what replaces it How one MBA intern's shadowing experience redirected him toward nursing school The "spreadsheet whisperer" intern who taught regional leadership to pull data faster What surprises interns most once they're inside healthcare: the human complexity How Your Health uses feedback loops to move interns toward roles where they'll actually shine If you're early in your career and unsure where you fit, this episode is a map to possibilities you may not know exist. Press play and rethink what an internship can really be. www.YourHealth.Org

What really happens when you compare in-home care to nursing homes in Houston? We break down the real costs, comfort factors, and medical realities families face, plus what to look for in a quality care agency. More info at https://encorecaregivers.com/in-home-care-vs-nursing-home/ Encore Caregivers City: Houston Address: 7925 Katy Fwy Suite N Website: https://encorecaregivers.com/

Lance Graulich sits down with Del Salinas, Director of Franchise Development at Caring Senior Service, to explain how a non-medical home care franchise works and why demand is growing as more seniors choose aging in place over assisted living. This episode is for first-time franchise buyers and corporate professionals considering a recession-friendly service franchise. Del explains why successful owners must be coachable and committed to the system while building strong relationships.

John Tory is in for Jerry Agar today and he opens the show discussing why it is wrong to go to politicians private property. He also does a recap on his thoughts on how the World Cup has done for the city overall. John also shares his thoughts on the Ontario home care situation and why he thinks there is not enough care or funding, and wonders is there a better solution?

SUMMARY Arundhati Parmar speaks with Jill Schwartz-Chevlin, Chief Medical Officer at Vinca, about the evolution of palliative care from a hospital-based, end-of-life service to a community and home-based model for patients living with serious illness. Jill explains how Vinca grew from an advanced care planning platform into a value-based palliative care company serving patients across five states, primarily through Medicaid and Medicare Advantage plans. The conversation covers the critical distinction between palliative care and hospice, the cost savings data that health plans are paying attention to, and what it will take for Medicare to finally build a sustainable reimbursement model for the specialty. KEY TAKEAWAYS Palliative care is not hospice. It is symptom management and whole-person support for patients still pursuing active treatment for serious illness, including cancer, COPD, and advanced heart failure. More than 75% of hospitals now have palliative care teams, but their positioning around end-of-life discussions has created a widespread misconception that palliative care equals dying. Home-based palliative care through Vinca produces a 42% reduction in ER admissions and a 53% reduction in hospitalizations. Only three states (California, Hawaii, and New Jersey) have established a Medicaid benefit specifically for palliative care. Traditional Medicare offers no such benefit. The current fee-for-service model for palliative care is not sustainable. Most palliative care programs linked to hospices survive only because the hospice subsidizes them. KEYWORDS palliative care at home, home-based palliative care, serious illness management, palliative care vs hospice, Vinca health, value-based palliative care, Medicaid palliative care benefit, Medicare Advantage palliative care, community palliative care, advanced care planning, hospice length of stay, ER reduction palliative care, whole-person care, serious illness, home health palliative care, CMO interview healthcare, palliative care reimbursement, MedCity Pivot podcast Links and resources  Connect with Arundhati Parmar  aparmar@medcitynews.com  Arundhati Parmar (@aparmarbb) on X MedCity News EPISODE HIGHLIGHTS [00:02:04 – 00:02:36]  Jill defines palliative care: symptom relief, patient wishes, team-based approach [00:03:11 – 00:03:46]  Why hospital palliative care teams created the end-of-life association [00:06:13 – 00:07:06]  Vinca's 15-year journey from advanced care planning to full palliative care services [00:11:43 – 00:12:07]  The data: 42% ER reduction, 53% hospitalization reduction [00:12:52 – 00:13:31]  Patient story: metastatic pancreatic cancer, golf one month ago, ER the next [00:18:47 – 00:19:29]  Jill clarifies the hospice misconception: 90% of hospice care happens at home [00:22:50 – 00:24:10]  Why Medicare's fee-for-service model for palliative care is failing and what should replace it

While Elsevier's most recent Clinician of the Future Report shows increasing adoption of artificial intelligence tools among physicians and nurses, and optimism that they will improve quality of care in the future, a majority raised concerns about trust and reliability. To increase the level of trust, 60% said transparent citations of evidence-based and peer-reviewed research will be key. How to provide that transparency is our focus today as Raise the Line host Lindsey Smith welcomes Elsevier colleagues Rhett Alden and Raman Kaur to guide us through the complexities involved, including the concept of traceability and what role it plays in how AI tools such as Elsevier's ClinicalKey AI are built and deployed.  “Traceability changes the confidence that a clinician has in an AI tool so that they aren't trusting the AI, they're trusting the underlying evidence they're consuming from the AI-assisted platform,” says Raman, who brings years of experience as a primary care practitioner to her work.  It's also important, Rhett adds, to provide additional information, pulled from both the clinician's query and the patient's medical record, to inform clinical thinking. “ClinicalKey AI can be more than a response engine by establishing a larger context to provide a more precise answer for that individual patient.” In this thought-provoking discussion, these experts also provide insights on: Mitigating bias in AI results; Using AI responsibly with sustainability in mind; What type of clinician will benefit most from AI Mentioned in this episode: ClinicalKey AI Clinician of the Future Report If you like this podcast, please share it on your social channels. You can also subscribe to the series and check out all of our episodes at www.osmosis.org/podcast

Andy Hernandez is the CEO of Roads Home Health Care which has become one of the elite home care providers in the state of Florida. Andy is known in the community as a Home Care industry expert who is honest, reliable, and compassionate. He is an industry insider with a vision to help seniors age gracefully, and with the dignity they deserve. He is also a media executive. As the CEO of Beyond Media Group, he bridges healthcare, media, and leadership development for companies. Andy is not just a trail-blazing entrepreneur, he is also an amazing husband, dad, and faith-filled human being. Connect with Andy: https://www.instagram.com/andyahernandez/ *** Connect with Michael: FREE "7.5 Steps to Achieving Extraordinary Goals" eBook: http://michaelaltshuler.com/download-e-book/ Facebook: http://facebook.com/MichaelAltshulerBiz X: http://twitter.com/maltshulerbiz Please SUBSCRIBE and leave a review!

As more Americans express the desire to age in place, navigating the intersection of financial security, legal protections, and healthcare needs becomes paramount. In this episode of Talk Law Radio, host and Texas attorney Todd Marquardt dives deep into the legal, financial, and emotional blind spots families face when preparing for long-term senior care. The episode features two expert guests who bring unvarnished truths and practical solutions to the table. First, Joseph Warren, a Financial Planner with Financial Planning HQ, discusses the critical role of financial strategy, market navigation, and radical accountability when building a roadmap for retirement. Then, Regina Yockey, Administrator at Avenues Home Care, joins the show to shed light on the realities of the home care industry, the power of proactive pre-planning, and what it truly means to provide compassionate, one-on-one care for our aging loved ones. Key Topics Covered The Power of Unvarnished Financial Truth: Joseph Warren shares why high-net-worth clients need advisors who act as a "financial CEO" rather than "yes men," highlighting a 2022 case study on moving excess cash into the market during high inflation to protect early retirement goals. Accountability & Holistic Strategy: Why simple investment management is only one piece of the puzzle, and how building emergency cash reserves (especially in volatile sectors like the Texas oil fields) takes the emotion out of unexpected industry shifts. The Landscape of Senior Rehabilitation and Home Care: Regina Yockey demystifies the transition from hospital short-term rehab to home care, breaking down Activities of Daily Living (ADLs) and explaining how private caregivers preserve independence. Proactive Planning vs. Crisis Mode: A moving discussion on why families must have difficult conversations early—touching on dementia progression, long-term care insurance, and overcoming the "guilt factor" before an emergency or a fall forces a sudden decision. The "Take Care Of" Clause & Instruction-Based Planning: Todd Marquardt explains how families can transition from mere "permission slip" legal planning to instruction-based planning, ensuring an elder's explicit wishes are honored and sibling conflicts are prevented. Sinners & Saints: A thoughtful segment exploring proportional justice alongside heartwarming, real-life stories of caregivers going above and beyond—using music, companionship, and deeply personalized care to uplift seniors. Key Takeaways Information vs. Action: We are drowning in knowledge, but financial and retirement success belongs to those who act on the best advice with an accountable team behind them. The Hidden Cost of "Flat Fees" & Advisor Ethics: A look at traditional industry practices of ranking clients, and why flat-fee financial models ensure every client gets the attention they deserve. Pre-Planning Protects Dignity: Waiting until an acute medical event occurs limits your choices; early legal documentation and home assessments keep seniors safer and independent longer. Instruction is Key to Legal Protection: Legal planning shouldn't just be about passing down assets after death; it must explicitly address disability, incapacity, and specific long-term care desires to prevent family fractures. -Sponsored by Marquardt Law Firm and Financial Planning HQ -Go to marquardtlawfirm.com and financialplanninghq.net Contact Information Featured in this Episode Marquardt Law Firm (Todd Marquardt): Call 210-530-4278 or visit marquardtlawfirm.com. Financial Planning HQ (Joseph Warren): Call 210-444-2128 for a complimentary 20-minute financial roadmap strategy session. Avenues Home Care (Regina Yockey): Call Regina directly at 830-832-0089 or the San Antonio office at 210-236-5582. See omnystudio.com/listener for privacy information.

It's been one year since the U.S. Centers for Disease Control and Prevention, in an unprecedented move, dismissed all the members of its Advisory Committee on Immunization Practices (ACIP), kicking off what would turn out to be a very concerning and busy year for infectious disease specialists.  We're going to recap this turbulent period – which includes a resurgence of measles, an unusually rough flu season, the emergence of a new COVID strain and outbreaks of hantavirus and Ebola – with Dr. William Schaffner, one of the country's most frequently quoted medical experts on infectious disease, vaccination, and public health. As a member of ACIP for decades, Dr. Schaffner brings unique insight into the dismantling of the committee and the distrust of vaccines that lies at the root of the changes. As he explains to Raise the Line host Lindsey Smith, while many vaccine critics are beyond reach, there are those he describes as vaccine hesitant that may be persuadable if the right approach is taken. “Beyond providing facts, we have to listen to them and respond to their concerns and make them feel comfortable. Information is fundamental, but behavior change only comes with a change in attitude.” Tune in for a wealth of wisdom and context that includes observations on: What's complicating containment of the Ebola outbreak; Challenges in public health communication in the current social media environment; What grade health authorities should get on their response to the hantavirus outbreak. Mentioned in this episode:Vanderbilt University School of Medicine If you like this podcast, please share it on your social channels. You can also subscribe to the series and check out all of our episodes at www.osmosis.org/podcast

Send us Fan MailGoogle is starting to answer home care questions for families before they ever click a website, and that shift changes everything about how we market, write, and respond. We walk through what “practical AI” really looks like for a home care agency that still wants to lead with empathy, trust, and real human guidance, not a cold automated experience.We share how we're using AI for website development and content writing as a first draft, then tightening it with human review so it doesn't sound generic, miss local details, or overpromise. We dig into the questions families ask most often like home care cost, payment options, and whether Medicare or Medicaid pays for home care and explain why your site needs clear, easy-to-quote answers. You'll also hear why TLDR summaries, structured FAQ pages, and better long-tail keyword content can improve visibility in Google AI Overviews and other AI search tools, helping your agency get referenced first.Then we get hands-on with AI chat for home care websites: how it can respond instantly after hours, capture inquiry details, and forward full chat transcripts to the right person on your team. We lay out the guardrails that matter most including no medical advice, no pricing quotes, no caregiver availability promises, and clear emergency messaging. Finally, we talk about AI phone answering and where it may fit best as overflow support and call routing, plus why you should start small, test carefully, and keep humans in the loop.Subscribe for more practical home care marketing and sales training, share this with an agency owner who's curious about AI, and leave a review with the biggest question you want AI to help you handle.Continuum Mastery Circle IntroVisit our website at https://asnhomecaremarketing.comGet Your 11 Free Home Care Marketing Guides: https://bit.ly/homecarerev

Revenue cycle management has long been a cornerstone of financial success in home health, but what if there was a way to connect revenue, capacity, margin, and cash flow into one complete picture? In this episode of Home Health Revealed, host Hannah Vale sits down with Victoria Kuklina and Alex Shekaroff, founders of FinHealth, to discuss the emerging concept of Profit Cycle Management (PCM). Drawing from decades of experience in healthcare finance, operations, and technology, Victoria Kuklina and Alex Shekaroff explain how PCM helps agencies move beyond measuring performance to understanding the drivers behind it. Together, they explore how home health organizations can gain greater visibility into their financial operations, identify hidden revenue and profit leakage, improve accountability across departments, and make more informed decisions about growth, staffing, and cash flow. They also share the story behind FinHealth and how their platform is helping agencies turn complex data into actionable insights. Whether you're focused on financial stability, operational efficiency, or sustainable growth, this conversation offers a fresh perspective on what it takes to build a stronger healthcare organization in today's evolving landscape. Home Health Revealed is proudly hosted by HealthRev Partners- your tech-enabled, people-led revenue cycle management partner! Chapters (00:00:03) - Pcm: Profit Cycle Management in Home Care(00:01:11) - Victoria and Alex's Personal Capital Management(00:05:01) - Profit Cycle Management(00:09:35) - FinHealth Agency's Profit Cycle Management Platform(00:13:27) - Pricing and Accountability in Home Healthcare(00:16:15) - Finn Health's Home Health Innovation

"Do nothing for us without us." According to today's guest Robyn Bussey, that operating principle is the basis for effective community health work. "You don't go into a community and dictate. You go and listen and trust and be a partner," she adds. As you'll learn in this enlightening conversation, Bussey is following that approach in her current work as Just Health Director at the Partnership for Southern Equity, an Atlanta-based nonprofit advancing racial equity and shared prosperity across the South.  On this episode of Raise the Line from Elsevier, Bussey provides illuminating  examples of community-rooted work in South Fulton County and rural Georgia, and explains why community health workers may be the most underutilized asset in addressing health disparities. This wide-ranging interview with host Michael Carrese also explores: Bussey's candid perspective on what happened to the surge of interest in health equity that occurred during COVID; Why life expectancy gains in many Southern states have lagged behind the rest of the country; Her advice to students and early-career clinicians about where they're needed most.   Mentioned in this episode:  Partnership for Southern Equity If you like this podcast, please share it on your social channels. You can also subscribe to the series and check out all of our episodes at www.osmosis.org/podcast

On this episode of Guest Commentary, an advocate for people with disabilities sees Pennsylvanians losing their independence because of PA's gaunt reimbursement rates

In this week's Ohio Statehouse Scoop, Host Jo Ingles reports on changes to the bill that's meant to fight Medicaid fraud and more. Later, Ohio Public Media Statehouse News Bureau Chief Karen Kasler and Reporter Sarah Donaldson join Jo to talk about all of the big political stories of the past week. Plus, we tell you why a bill to raise the state's minimum age to be married to 18 years old, legislation that no one is publicly opposing, is stalled in the legislature.

Send us Fan MailYour phone is your front door, and families decide whether to trust you fast. We talk about the moment a stressed adult child calls looking for help for mom or dad and how a rushed “hello” can quietly kill a referral that could have turned into months of care. When most home care leads come in by phone, phone answering is not reception work. It's home care marketing, intake, and trust-building all at once.We break down the essentials of home care phone etiquette that actually move the needle: answering live whenever possible, stating your agency name and your name, slowing down so callers can understand you, and using active listening so people don't feel brushed off after telling their story for the tenth time. We also get specific about holds and transfers, including the small habit that changes everything: asking permission and explaining what you're doing before you put someone on hold.Then we shift to the systems that prevent follow-up failure. We talk voicemail expectations after hours, why complicated phone trees drive hang-ups, and how to use a call champion, a simple checklist, or a CRM to capture the right details and ensure timely callbacks. You'll hear why mystery shopping your own agency is one of the fastest ways to improve conversion rate, plus a few wild real-world call stories that prove training can't be optional.If you want more inquiries to turn into starts and you want callers to feel calm, heard, and confident, this conversation gives you a clear standard you can share with your whole team. Subscribe, share this with your scheduler or intake coordinator, and leave a review with your best tip for answering the phone under pressure.Continuum Mastery Circle IntroVisit our website at https://asnhomecaremarketing.comGet Your 11 Free Home Care Marketing Guides: https://bit.ly/homecarerev

As concerns escalate about the deadly Ebola virus outbreak in Africa, we bring you the unique insights of Dr. Peter Piot, a renowned microbiologist who co-discovered the virus 50 years ago during the first recorded outbreak of the disease. His on-the-ground account of that crisis was provided to us in April before the current outbreak was declared, but it contains valuable historical perspective and shares lessons learned that he carried forward in his consequential career.  “What I saw from the beginning is the most important thing is to listen to people and that you need to act fast to save lives, before you have the evidence you would like to have.”    He followed his contributions on Ebola by diving into the fight against HIV/AIDS, eventually reshaping global response in leadership roles at the World Health Organization and United Nations. As he shares with host Lindsey Smith, the learnings in that case were more pragmatic than scientific. “We had to redefine HIV/AIDS not as a medical problem but as an economic and security problem in order to get it on the political agenda.”  Tune in for a fascinating episode that takes you from the gritty frontlines of public health crises to the battles for funding and attention in the halls of power as Dr. Piot shares what it actually takes to move the world to respond effectively to health threats. Mentioned in this episode: London School of Hygiene & Tropical Medicine If you like this podcast, please share it on your social channels. You can also subscribe to the series and check out all of our episodes at www.osmosis.org/podcast

Clare's Opposition TD says the Government is taking advantage of the good will of ordinary people when it comes to home care support. Data provided by the HSE to Shannon Sinn Féin Deputy Donna McGettigan shows 314 people in Clare are currently waiting for home care support, up from 304, 18 months ago. This amounts to 1,871 of home care hours. Deputy McGettigan says it's an indictment of the State.

Jon Angus met a nice man named Glen who he does homecare for, Joseph was finally found and MacKayla is seeing someone new from a local Kia car dealership.   VIDEO VERSION: ⁠⁠⁠TPB+⁠⁠⁠ for MERCH, TOUR DATES, and MORE, visit ⁠⁠⁠www.tracyandmartina.com

The ongoing outbreak of hantavirus infections that originated with passengers on the Dutch cruise ship MV Hondius in April has generated concerns across the globe. This very rare occurrence has led to a number of deaths, required quarantining of passengers and prompted emergency responses from public health authorities in multiple countries.  On this episode of Raise the Line from Elsevier, we're tapping the expertise of a leading authority on the subject, Dr. Jamie Childs of Yale University, to provide you with a scientific understanding of hantaviruses and what level of threat is posed by this situation. In short, Dr. Childs believes this is not the start of a pandemic. “The Andes variant involved here is one of the most dangerous hantaviruses, but it is totally controllable with contact tracing.” This timely conversation with host Lindsey Smith is informed by Dr. Childs' decades of hantavirus research as well as learnings from his role leading the CDC's environmental investigation during the landmark 1993 hantavirus outbreak in the Four Corners region of the American Southwest. And be sure to stay tuned to hear his concerns about the factors complicating containment of the current Ebola outbreak in East Africa. Note: this conversation was recorded on May 19th, 2026. Mentioned in this episode: Yale School of Public Health Yale Institute for Global Health If you like this podcast, please share it on your social channels. You can also subscribe to the series and check out all of our episodes at www.osmosis.org/podcast

Send us Fan MailThe first day of service is where home care agencies either earn trust or create doubt, and it happens faster than most teams expect. We break down what a great start of care actually looks like, using real field lessons from years in home care sales, operations, and private pay growth. If you've ever had a brand-new caregiver paired with a brand-new client and held your breath, this conversation gives you a practical plan that reduces risk and protects your reputation. We talk through why sending someone from the office on day one should be the standard, not the exception. We cover the problems that show up at the door: caregiver no-shows, late arrivals from getting lost, sudden changes like “walker” turning into “wheelchair,” surprise pets and allergies, and questions that caregivers should never have to answer about billing, holiday pay, or policy. We also show how a warm, confident introduction helps the client feel safe inviting a stranger into their home and helps the caregiver feel supported instead of alone. From there, we get tactical: how to walk the care plan without “training on the client's dime,” how to tour the home respectfully while verifying safety, and what to check for bathing setup, mobility access, supplies, and emergency contacts. We also share simple time management coaching that prevents unfinished laundry and last-minute chaos on short shifts, plus why witnessing transfers can stop injuries and complaints before they start. We wrap with what to do when caregivers change and how to handle 24-hour home care handoffs so knowledge transfers cleanly and the care plan stays accurate. If this helped, subscribe for more home care marketing and operations playbooks, share it with a teammate, and leave a quick review so more agency owners and leaders can find us.Continuum Mastery Circle IntroVisit our website at https://asnhomecaremarketing.comGet Your 11 Free Home Care Marketing Guides: https://bit.ly/homecarerev

Dr. Jonathan Hansen speaks on April 23rd 2026 as Homecare Spiritual Fellowship hosted by Rev.Dr Judy Mbugua

We mark National Mental Health Awareness Month on this episode by tapping the expertise of Dr. Steve Strakowski, an internationally recognized expert in bipolar disorder, who has spent decades studying the neurobiology and treatment of mood conditions while pushing just as hard on the structural barriers that keep effective treatments out of reach for more than half the people who need them. In this conversation with Raise the Line from Elsevier host Michael Carrese, Dr. Strakowski explains why access, not science, is now the biggest obstacle to improving mental health outcomes. He also addresses the heavy toll society pays for underfunding mental health prevention and treatment programs. “The money is spent eventually, but in the most expensive places like emergency rooms and prisons, and there is the human cost of suffering and suicides." This important discussion also covers: The persistent problem of Black patients presenting with mania being misdiagnosed with schizophrenia;  Why he describes bipolar disorder as a reward-processing illness;  The emerging therapies he finds encouraging. Mentioned in this episode:Indiana University School of Medicine If you like this podcast, please share it on your social channels. You can also subscribe to the series and check out all of our episodes at www.osmosis.org/podcast

Account Executive Raysan Benito sits down with Dana Charumbira, CPA and founder of Home Care CPAs, to explore how home care leaders can use financial insights to drive smarter decisions and sustainable growth. They break down key concepts like gross margin, automation, and financial clarity, offering practical ways to turn numbers into meaningful strategies for scaling a business. Show Notes: Subscribe to Rancho Mesa's Newsletter⁠⁠⁠, Home Care CPAsHost: ⁠⁠⁠Raysan BenitoGuest: Dana CharumbiraEditor: Jadyn BrandtMusic: "Home" by JHS Pedals, “Breaking News Intro” by nem0production© Copyright 2026. Rancho Mesa Insurance Services, Inc. All rights reserved.

"When the workforce does not align with the population, your system is misaligned by design." That candid observation comes from Tina Loarte-Rodríguez, DP, RN who has spent much of her two decade career in patient safety, risk management, and systems leadership as the only Latina in the room, which she sees as a signal of a systemic failure that demands structural solutions. As we mark National Nurses Month, Dr. Loarte-Rodríguez joins Raise the Line from Elsevier  host Lindsey Smith to explain why a culturally congruent workforce has important implications for access, trust and quality of care. This wide-ranging discussion also covers: What Dr. Loarte-Rodriguez means by "narrative infrastructure" and how a book series born during COVID is now shaping workforce conversations nationwide;   The case for making mentorship a core institutional system;   Why nursing burnout is not about a lack of resiliency.  Mentioned in this episode: Latinas in NursingThe Connecticut Center for Nursing Workforce If you like this podcast, please share it on your social channels. You can also subscribe to the series and check out all of our episodes at www.osmosis.org/podcast

The doctor is in....the box.  That's one way to describe how patients are now encountering their physicians in what's being described as the future of telehealth. Imagine that instead of a cancer patient in a rural area driving hours for an appointment to see their specialist at an academic health center, they can go to their local clinic and see a life-size, real-time, 3-D projection of them in a seven foot tall light box.  The doctor can see the patient through two-way video, and is assisted by a clinician in the exam room. The technology behind this remarkable scene is provided by a Los Angeles based start-up called Proto Hologram, whose founder and chairman, David Nussbaum, joins us on this episode of Raise the Line from Elsevier. "Our holograms start where Zoom ends and where physically being there begins," says Nussbaum, a TIME Healthcare100 honoree who has spent the last decade developing commercial and educational applications for holograms.  In addition to clinical settings, Proto units are being used at medical schools and senior living facilities and are playing a role in public health campaigns about breast cancer and vaccines. Join host Lindsey Smith for a fascinating conversation that covers: The role of holograms in extending access to specialty care; How the technology could be used to combat loneliness among seniors; Nussbaum's philosophy of "commercializing the impossible". Mentioned in this episode: Proto Hologram If you like this podcast, please share it on your social channels. You can also subscribe to the series and check out all of our episodes at www.osmosis.org/podcast

Send us Fan MailMedicare is quietly rolling out something dementia families have begged for: ongoing support that doesn't end when the appointment does. We sit down with Nancy Gillette, Chief Growth Officer at PocketRN, to explain the CMS GUIDE Model (Guiding an Improved Dementia Experience) in plain English, including what it pays for, how it's delivered virtually by experienced RNs, and why it's a true shift in dementia care, caregiver support, and aging in place. We dig into eligibility and exclusions with the details that trip people up in real life: traditional Medicare Part A and B plus a dementia diagnosis is the baseline, all dementias qualify, and many people can still participate while receiving Medicaid services, veteran benefits, palliative care, or living in assisted living or memory care. We also cover the common deal-breakers like Medicare Advantage, hospice, PACE, and long-term nursing home residency, plus what paperwork typically works to prove the diagnosis. Then we get into what GUIDE actually delivers across nine care domains, from comprehensive assessment and care planning to caregiver training, medication reconciliation, referral coordination, and ongoing monitoring designed to catch changes before they turn into an ER visit. Finally, we clarify the respite benefit everyone asks about: 72 hours per year for moderate to severe complexity, used in four-hour increments, on a July 1 to June 30 “use it or lose it” cycle, and how home care partners can get paid for required in-person safety visits and respite coverage. If you support dementia clients or family caregivers, listen through to the Q&A and the real case stories about doors opening with discharge planners and senior living communities. Subscribe, share this with a colleague, and leave a review so more families can actually find these Medicare dementia care resources.Continuum Mastery Circle IntroVisit our website at https://asnhomecaremarketing.comGet Your 11 Free Home Care Marketing Guides: https://bit.ly/homecarerev

Lance A. Slatton is a change-maker in the world of family caregiving.  He has the lived experience of a caregiver, the expertise of a professional caregiving services provider, and the wisdom to recognize the power of a caregiver's personal story.  His service to the community can be seen in family-owned homecare services company, Enriched Life Homecare Services.  Beyond that, Slatton is the author The All Home Care Matters Official Family Caregivers Guide, and the host or co-host 4 podcasts about caregiving: All Home Care Matters -- expert guests, valuable resources, insightful tips Conscious Caregiving with L@L -- tackling tough conversations The Care Advocates -- navigating the complexities of long-term care The Caregiver's Journal -- personal, heartfelt stories from caregivers Most recently Slatton became the president of ALZ Authors, a resource hub of books written by and for dementia caregivers.  It's no surprise Lance A. Slatton is known in the caregiving world as "The Senior Care Influencer."   

“One of the reasons The Pitt has been so successful is because it's showing real expertise in a time when everybody thinks they're an expert,” says Dr. Mel Herbert, who brings decades of experience as an emergency medicine specialist to his work as a writer and consultant on the hit HBO Max show. Dr. Herbert, who was also a consultant on the groundbreaking TV drama ER, is one of seven physicians on The Pitt's writing and production team, which explains the high degree of medical accuracy that is a hallmark of the show. But Dr. Herbert is also proud of the emotional accuracy captured on screen. “It's about the emotions. It's about the stress. It's about how it really affects the doctors and the nurses that I've found the most interesting to write about.” In this candid conversation with host Lindsey Smith, Dr. Herbert talks about his own struggles coping with the demands of life in the emergency room and the importance of letting clinicians know that help is available. “You don't have to suffer. We can help you now in ways we couldn't even do ten years ago. That's the story I want to tell.”  In addition to his work using TV as an educational vehicle, Lindsey and Dr. Herbert discuss his real world efforts to provide emergency medicine education across the globe through his companies EM:RAP and EM:RAP GO.  Stay tuned to this very special episode of Raise the Line with Elsevier in which you will also: Learn how writers tackle misinformation and hot button health topics; Get a behind the scenes look at how actors learn complex medical terminology; Discover who Dr. Herbert's favorite characters are. Mentioned in this episode: The PittMental Health Resources from American College of Emergency PhysiciansEM:RAPThe Extraordinary Power of Being Average If you like this podcast, please share it on your social channels. You can also subscribe to the series and check out all of our episodes at www.osmosis.org/podcast

What does it look like when life changes in an instant—and a family learns to navigate the unimaginable? In this episode of Inside the Children's Hospital, Katie Taylor sits down with Marah, a mom of four, who shares her daughter Abigail's journey after a cardiac arrest at just nine days old. What began as a healthy twin pregnancy quickly shifted into a complex medical path involving a NICU stay, life support, and long-term care needs. As Marah and her husband entered the world of medical parenting, they faced fear, uncertainty, and overwhelming decisions. Through it all, they leaned on their care team, family support, and each other—learning how to advocate, adapt, and ultimately find moments of joy within the journey. This conversation highlights the realities of raising a medically complex child, the power of community, and how resilience is built over time. You'll hear: What it was like navigating a sudden cardiac arrest in a newborn The early days in the NICU and learning to care for a medically complex child How Marah advocated for family presence and support during hospitalization The transition from crisis to confidence in managing trach and G-tube care How community, connection, and shared experiences shaped their journey The emotional realities of ongoing medical challenges, including epilepsy This is a story of advocacy, growth, and finding strength in the most unexpected places. What You'll Learn in This Episode Why learning CPR and emergency preparedness can be life-saving for families How to advocate for your child and communicate your needs with care teams The role of multidisciplinary care in managing complex medical conditions What life at home can look like with medical equipment and home nursing support How community and peer support impact long-term coping and resilience The importance of asking for help and building a sustainable support system How perspectives can shift from grief to gratitude over time   Key Takeaways Even in the most overwhelming moments, support, advocacy, and connection can carry families forward—and help transform crisis into a new kind of strength.   Connect with Marah Instagram: In Good Complexity Resources Mentioned Emergency Preparedness for Families Infant & Child CPR (American Red Cross) https://www.redcross.org/take-a-class/cpr/performing-cpr/child-baby-cpr Trach & G-Tube Care Resources Feeding Tube Awareness Foundation https://www.feedingtubeawareness.org Building Community & Support Parent to Parent USA https://www.p2pusa.org Trach Support Mom's of Trach Babies https://www.facebook.com/groups/momsoftrachbabies/   Connect with Us Subscribe: Never miss an episode on Apple Podcasts or Spotify. Visit insidethechildrenshospital.com to search stories and episodes easily Follow us on Instagram for updates and opportunities to connect with other parents Download SupportSpot: receive Child Life tools at your fingertips. Leave a Review: It helps other families find us and access our resources! Medical information provided is not a substitute for professional advice—please consult your care team. Pediatric Health, Medical Parenting, NICU Journey, Infant Cardiac Arrest, Medically Complex Child, Children's Hospital, Pediatric Critical Care, Family-Centered Care, Patient Advocacy, Tracheostomy, G-Tube Feeding, Epilepsy in Children, Special Needs Parenting, Caregiver Support, Resilience

In this episode, Trey sits down with Andrew Wagley. Andrew shares his journey from insurance rookie to niche domination, building a successful agency with innovative SEO strategies and programmatic insurance solutions. Discover how he leverages relationships, technology, and niche focus to scale rapidly and efficiently as a one-man agency. Keywords:Insurance, Niche Markets, SEO, Agency Growth, Program Insurance, Home Care, Business Development, Industry RelationshipsKey TopicsBuilding niche insurance verticalsLeveraging relationships with underwritersImplementing SEO strategies for lead generationFocus on niche markets to accelerate growthBuild strong relationships with underwriters for program accessUse SEO to generate inbound leads at scaleFrom Rookie to Niche Leader: Andrew Wagley's Insurance Success StoryHow Andrew Wagley Built a 350-Client Home Care Insurance Empire"Nationwide SEO strategy for home care leads""The sky's the limit for agency growth""Retention rates are very high"Chapters00:00 Introduction to Andrew Wagley01:50 Andrew's Journey into Insurance04:19 Building a Successful Agency06:15 The Importance of Relationships in Insurance07:39 Expanding into New Verticals09:41 Leveraging SEO for Lead Generation12:37 Creating Exclusive Programs14:32Scaling the Business18:41 Retention and Client Relationships21:28 Exclusive Products and Partnerships25:12 Generalist vs. Niche Focus28:38 The Power of Consistency31:59 Challenges of Starting an Agency33:52 Advice for Aspiring Entrepreneurs39:13 Key Takeaways for Success

In this episode of Home Health Revealed, we sit down with Hope Mulliken, Help Desk Coordinator at the Ohio Council for Home Care and Hospice (OCHCH), to talk about what's really happening behind the scenes in home health operations today. From Medicaid and Medicare changes to rising denials, authorization delays, and audit pressure, Hope breaks down the challenges agencies are facing right now and why things continue to get more complex. We also explore the OCHCH Help Desk, where Hope supports both member agencies and the community with questions ranging from EVV and OASIS issues to appeals, compliance, and operational challenges. During the conversation, we affectionately refer to it as the “Hope Desk,” a nickname that stuck thanks to Hope's name and the fact that she's often the go-to for agency questions. Finally, we discuss defensible documentation, why every visit note needs to tell a complete clinical story, and how agencies can better protect themselves in today's regulatory environment. Chapters (00:00:03) - Ohio Council for Home Care and Hospice Help Desk(00:02:19) - Medicare and Medicaid: How to manage both of your patients'(00:06:39) - What is the top question you get at the help desk?(00:07:26) - Face to Face for Care(00:09:04) - Visit Notes(00:11:03) - Home and Community Based Nursing Program

In this episode of Home Health Revealed, we sit down with Mecca Abdul-Aziz, owner of E&M Home Care in Columbus, Ohio, to hear the real story behind building a home care agency from the ground up. Mecca shares how a career shift from marketing and education, paired with a sudden layoff and a growing desire to build something of her own, led her into the home care space. With no prior experience running an agency, she walked through licensing, landing her first client, and quickly realizing what it means to build a business while you are actively learning how to run it. We also talk about the realities that come with growth: hiring caregivers, defining culture, balancing faith and family, and leading with purpose when every decision carries weight. Mecca reflects on what it means to build a mission-driven agency, the importance of trust in home care, and how she thinks about legacy and long-term impact for her family and community. This is a grounded conversation about starting from scratch, learning in real time, and building something meaningful while you are still in motion. Chapters (00:00:03) - How to Start a Home Care Business at 23(00:02:56) - Caregiving as a Step-by-Step Process(00:07:00) - Non-RN Families: Building a Legacy(00:11:13) - OCH Networking Event

What if the most powerful thing you could do for your patients, your teammates, and your own career is simply to say: I made a mistake? In this episode of Your Health University, host Jamie Preston is joined by the Your Health Patient Experience Team — Jennifer Kistler, Kim Metz, Whitney Myers, Carlos Heyward, and Rebecca Dillard — for one of the most honest conversations in this Values Series yet: a deep dive into integrity. Not the word on the wall, but the daily practice of accountability, consistency, and courage that defines who we really are. What you'll hear in this episode: Why fear is the single biggest barrier to integrity in healthcare — and what leadership must do about it The real-time story of Rebecca owning a patient complaint oversight at 5:45 AM, and why it made all the difference Whitney's powerful reframe: integrity isn't just doing the right thing when no one's watching — it's consistency, whether it's easy or hard Jennifer's insight on how strong patient-provider relationships reduce malpractice suits — and why that starts with honesty The unforgettable story of a million-dollar mistake, a resignation letter, and a CEO who said: "Why would I let you go? I just spent a million dollars training you." Integrity matters here. At Your Health, it's not a policy — it's a promise. Press play and find out what it looks and feels like when an entire team commits to living it every single day. www.YourHealth.Org

"Headache is just a teeny piece of the puzzle," says Dr. Regina Krel, an insight that's at the heart of why migraine syndrome, one of the leading causes of disability worldwide, remains so persistently misunderstood. In this informative conversation with Raise the Line from Elsevier host Michael Carrese, Dr. Krel, the director of Headache Medicine at Hackensack University Medical Center, explains migraine as a storm that sensitizes the entire brain, not just the site of the headache, which explains the long list of symptoms people experience including sensitivity to light and sound, brain fog, fatigue and problems with balance. “The headaches can be severe, but it's the other symptoms that really kind of take over your whole body that make patients dysfunctional.” Dr. Krel also explains why migraine disproportionately impacts women in the prime of their working and caregiving years, and offers guidance for treating migraines in women, whose symptoms are commonly dismissed by non-specialists. Stay tuned to also learn about: The "migraine triangle"; Why stigma around migraine persists even in doctors' offices; New treatment options including neuromodulation devices. Mentioned in this episode: Headache Center at Hackensack University Medical Center If you like this podcast, please share it on your social channels. You can also subscribe to the series and check out all of our episodes at www.osmosis.org/podcast

What's really happening in home health and hospice right now? A look at Ohio tells the story. In this episode,Lisa VonLehmden from Ohio Council for Home Care and Hospice shares how the landscape is shifting across the state, from growing demands on agencies to the increasing need for real support and engagement at the association level. She talks through the rapid growth of the Ohio Council, what's driving it, and how a more hands-on, experience-driven approach is making a difference for providers. The conversation also explores the connection between clinical care and financial performance, why agencies are being pushed to think differently, and how stronger collaboration across teams is becoming essential. This is a grounded, real-world look at what it takes to navigate home health and hospice today. Chapters (00:00:03) - Ohio Home Health and Hospice Association's 20th Anniversary(00:05:03) - Ohio Healthcare Financially Management Conference(00:11:19) - Crucial Conversations: The Home Health Industry(00:15:23) - The Hard Talk in Home Nursing

This episode's Community Champion Sponsor is Ossur. To learn more about their ‘Responsible for Tomorrow' Sustainability Campaign, and how you can get involved: CLICK HEREEpisode Overview: Nearly 24 million Americans over 50 now live alone — and that number is only growing.Our next guest, Nicole Brackett, is on the frontlines of solving this defining challenge as Director of Quality and Care Delivery at Homewatch CareGivers.With over 35 years of experience in long-term and dementia care, a background as a U.S. Army veteran, and nearly 22 years championing person-centered care innovation, Nicole brings a rare depth of expertise and heart to this work.From co-developing certified dementia care training to pioneering caregiver education through a cutting-edge learning management system, Nicole and the Homewatch CareGivers team are redefining what it means to age safely and independently at home.Join us as Nicole unpacks the solo aging crisis, the power of proactive care, and why independence lasts longer when assistance starts early. Let's go!Episode Highlights:Nicole Brackett brings 35+ years of healthcare experience, military service, and 22 years at HomeWatch Caregivers.Nearly 24 million Americans over 50 live alone, with 10 million solo agers projected by 2038.HomeWatch Caregivers offers "total care solutions," including technology integration and newly launched nursing services.Nicole co-developed a person-centered dementia care program focused on wellbeing, not just managing behaviors.AI-assisted caregiving and early proactive planning are key to meeting the growing solo aging crisis.About our Guest:Nicole Brackett is a dedicated healthcare professional with over 35 years of experience in long-term and Alzheimer's/Dementia care. A veteran of Operation Desert Storm, she served eight years with the U.S. Army. Nicole is passionate about mentoring and teaching, having introduced innovative and professionally recognized assessment tools and training programs that enhance care quality and support professional development.As a Certified Eden Educator, Nicole is part of a global movement advocating for person-centered care. She is a Certified Dementia Care Educator and codeveloped Homewatch CareGivers Certified Dementia Care Training and actively contributes to the Dementia Action Alliance Organization, working to improve the lives of those living with dementia. Nicole also holds a certification in Business Acumen, aiding franchise owners and their teams in delivering exceptional care.Nicole's leadership in bringing the Homewatch CareGivers Academy a professionally developed learning management system to her network has significantly improved caregiver training, resulting in higher quality services and better caregiver retention.Links Supporting This Episode: Homewatch Caregivers Website: CLICK HEREHomewatch Caregivers LinkedIn page: CLICK HEREMike Biselli LinkedIn page: CLICK HEREMike Biselli Twitter page: CLICK HEREVisit our website: CLICK HERESubscribe to newsletter: CLICK HEREGuest nomination form: CLICK HERE

Most providers interrupt their patients within 18 seconds. What if the next few minutes of silence could tell you more than the next hour of testing? In Part 2 of the Your Health Values Series, Jamie  sits down again with members of the Your Health Experience Team — Rebecca, Jennifer, Whitney,  and Carlos — to go beneath the surface of "patient-centered care" and look at what empathy really demands in the pressured, everyday moments of healthcare. This isn't a conversation about being nice. It's a conversation about seeing people — patients, families, and colleagues — for everything they're carrying, even when they're hiding it behind a smile. In this episode: Why empathy is officially non-negotiable at Your Health — and what that looks like in practice The difference between emotional empathy and "empathetic sternness" (and why both save lives) How to recognize when a patient or colleague is carrying something deeper than their symptoms The real threat of empathy fatigue — and how to keep giving without burning out The two "holy times" in healthcare where empathy matters most What patients actually say when they feel truly seen If you've ever wondered whether the extra 60 seconds is worth it, this episode will show you why it's everything. Press play — and then try it on your very next interaction. www.YourHealth.Org

To mark the sixth anniversary of Raise the Line from Elsevier we're revisiting one of the most remarkable stories we've had the privilege of sharing over the last 575 episodes. To do that, we're delighted to welcome back Dr. David Fajgenbaum, a physician-scientist who repurposed an existing medication that saved his own life from Castleman disease, an ultra-rare condition that nearly killed him on five occasions. Because there was no treatment specifically for Castleman, Dr. Fajgenbaum set out to find a previously approved medication that might work. “I eventually found a drug that was made for another disease 50 years ago. It's been over 12 years that I've been doing great on this medicine.”   When he first joined us in 2022, Dr. Fajgenbaum was just launching a non-profit organization called Every Cure with the hope of replicating the success he achieved in his own case, and as you'll learn in this inspiring interview with host Lindsey Smith, its work has already saved thousands of lives. “It's a tragedy if someone dies while there's already a drug in their local hospital that could help them.”  In the latest installment of our Year of the Zebra series on rare conditions, you'll hear an inspiring example of a life saved by this approach and also learn about: The role of artificial intelligence in scanning thousands of medications and diseases to find possible matches; How Every Cure decides which drugs merit the costly research needed to confirm a match;  Dr. Fajgenbaum's philosophy of “living in overtime.” Mentioned in this episode:Every Cure Osmosis Video on Castleman Disease Dr. Fajgenbaum's Bestselling Memoir, Chasing My Cure If you like this podcast, please share it on your social channels. You can also subscribe to the series and check out all of our episodes at www.osmosis.org/podcast

All Home Care Matters and our host, Lance A. Slatton were honored to welcome Martin Hernandez the General Manager of Home Care at A Place for Mom as guest to the show.   About Martin Hernandez:   As General Manager of the Home Care business at A Place for Mom, Martin focuses on driving revenue growth, elevating team performance, and expanding partner engagement to offer families the broadest range of care options. He brings over 20 years of executive leadership experience, including roles at Farmers Insurance, where he led a large, distributed sales team; American Express, where he built a national B2B acquisition platform; and Beazer Homes, where he oversaw the national sales strategy across 52 markets.   Martin is also the founder of Revenue Playmakers, where he advises companies on revenue strategy and customer experience. He's known for cultivating high-performing cultures rooted in accountability, clarity, and care. Martin studied Political Science at Arizona State University and holds executive credentials from UC Berkeley and Harvard Business School.   About A Place for Mom:    A Place for Mom is the leading platform that guides families through every stage of the aging journey. We simplify the search for senior care by offering free, personalized support—and when families are ready, we refer them to partners from our network of over 15,000 senior living communities and home care agencies. Our mission is to guide caregivers and their loved ones to a confident place, so families can focus on what matters most: their love for each other.

Lowe's is launching annual subscription service HomeCare+ to deepen the company's relationship with customers. CEO Marvin Ellison discusses the initiative, the investment he's making in trade skill training, the future of the labor market, and the ideal housing environment for his bottom line. Then, Robert Frank reports on the Iran War's impact on luxury shoppers in the Middle East and, by extension, on luxury conglomerate LVMH. Plus, United Airlines CEO Scott Kirby reportedly pitched a merger with American, and CNBC's Steve Liesman reports that the NFIB small business optimism index for March of 2026 fell to its lowest level since the Liberation Day tariffs in April of 2025.    Steve Liesman - 6:46 Marvin Ellison - 16:24 Robert Frank - 33:19   In this episode: Steve Liesman, @steveliesman Robert Frank, @robtfrank Kelly Evans, @KellyCNBC Joe Kernen, @JoeSquawk Katie Kramer, @Kramer_Katie Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

"I didn't even know these contracts were negotiable." When Jen moved her Mom into memory care, she did what most of us do: she treated the stack of paperwork like a standard formality. In the middle of a family crisis, we often sign on the dotted line just to get our loved ones settled, not realizing the massive implications for their rights, their safety, and our own financial health. To help us move from "just signing" to actually advocating, Jen is joined by Uri Nve, an expert in elder justice. Following up on his critical episode regarding elder abuse, Uri returns to pull back the curtain on the "standard" care home contract. In this episode, we decode: The "Arbitration Trap": Why facilities want you to waive your right to a jury trial and why you should almost always say no. Red Flag Clauses: How to identify—and strike—waivers of liability that attempt to protect the facility at the expense of your loved one. The "Responsible Party" Myth: Critical advice on how to sign paperwork so you don't inadvertently become a personal financial guarantor for the bill. The Power of Planning: Why the best time to negotiate is long before the "move-in day" crisis hits. Home Care vs. Residential Care: Understanding the different levels of regulation and what you can (and should) demand from agencies. We often make these choices during the hardest days of our lives. This conversation is designed to give you the tools to protect your family before the first box is even unpacked. Our Guest: Uri Niv Uri H. Niv is a trial attorney specializing in elder abuse cases, advocating for victims and their families. His extensive legal background includes working at a large law firm, as well as serving as a prosecutor for violent felony cases. This diverse experience allows him to fiercely champion the rights of those affected by elder abuse. Uri is deeply committed to community service, actively working to combat homelessness in Los Angeles. He is dedicated to helping vulnerable individuals and families, ensuring they receive the justice and support they deserve. Contact Uri Here GET THE CHECKLIST: Don't go into the meeting empty-handed. We've turned the insights from this episode into a Contract Negotiation Checklist available now on our Substack. 👉 [Link to Substack Custom Page] RESOURCES MENTIONED: Home Care Services Consumer Protection Act (California) The Nursing Home Reform Act (1987) Join the "Dementia Decoded" Inner Circle As we officially step into our new name, I am so excited to invite you into our growing community on Substack. What I'm loving most about this space is that it's just information and support—pure and simple. We've cut out all the "social media" machinations and algorithms you usually have to jump through just to find the help you need. This is about real strategies and a real community, delivered straight to your inbox. With this episode, we've also officially gone live with our Paid Subscription. By joining as a paid member, you aren't just supporting the mission of this show; you're getting deeper access to the "decoded" strategies we discuss every week. Join us here! Connect with Dementia Decoded Stay connected for more strategies, personal stories, and caregiver support: Substack: The Caregiver's Guide — Subscribe for weekly insights and deeper dives into dementia care. Website: DementiaDecoded.org — Explore the Dementia Decoded Lab and podcast archives. Social Media: Follow the journey on Instagram and Facebook.