Podcasts about marcela sapone

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Latest podcast episodes about marcela sapone

Tech Nest: The Real Estate and Tech Show
Resident-First Property Management with Marcela Sapone, CEO of Alfred

Tech Nest: The Real Estate and Tech Show

Play Episode Listen Later Jul 12, 2022 52:08


More about Marcela and AlfredMarcela Sapone is the co-founder and CEO of Alfred, the most advanced residential technology and management platform in the U.S., specializing in a single-stop solution to maximize asset value. Alfred's footprint expands to over 300,000 residents in single-family and multi-family rentals, in 52 markets in the U.S. and Canada. Sapone has been named to Crain's 40 under 40, Top 30 under 30 by Forbes and among Fast Company's Most Creative People in Business, and winner of Connect CRE's Women in Real Estate Award in 2021. Her experiences living abroad and studying Urban Development in Buenos Aires, Shanghai, Beijing, and Bangalore as a young adult greatly influenced her work. Named one of Goldman Sachs's “most intriguing entrepreneurs,” Sapone earned her B.A. & B.S. from Boston University as a full tuition Trustee Scholar and holds an MBA with distinction from Harvard Business School, where she created the Alfred business model from her Boston apartment. Prior to founding Alfred, Sapone began her career at McKinsey & Company, worked at a mid market Private Equity firm, American Securities, and at Bridgewater.Alfred is the largest and most advanced residential management platform. Since its inception, Alfred has focused on providing a resident-first experience. With an unparalleled knowledge of what residents want and technology that boosts income and efficiency for owners and operators, Alfred provides a single stop that elevates the rental ecosystem for all involved. Named by Fast Company as one of the Top 50 Most Innovative Companies, Alfred's AOS technology drives lower operating costs and higher returns for property owners and operators. Alfred's portfolio now extends to more than 300,000 residents in 52 cities across the U.S. and Canada.  Follow Marcela on Twitter Follow Alfred on Twitter Connect with Marcela on LinkedIn Check out Alfred

The Badass CEO
EP 98: Advocating for Fair Compensation and Being on Forbes 30 Under 30 with Female CEO Marcela Sapone

The Badass CEO

Play Episode Listen Later Jun 16, 2022 30:34 Transcription Available


Marcela Sapone is not only the co-founder of an innovative and groundbreaking company but she has also made the elusive Forbes 30 Under 30 list! Marcela is the co-founder and CEO of Alfred, a company with a mission to create universal utilities in every home. Marcela has led the company since 2014 and under her leadership, Alfred has grown to serve more than 135,000 residents across the US and Canada. Marcela has also prioritized Alfred to be at the front of fair wage compensation with all service workers.She talked to us about what it is like to lead such a fast-growing company why she hired every employee as a W-2 and her advice for women in the tech industries.

The Propcast
How Are Building Management Platforms Changing The Way We Live? With Jessica Beck & Marcela Sapone

The Propcast

Play Episode Listen Later May 25, 2022 41:42


Summary: Louisa is joined by Jessica Beck, Co-Founder and COO of Alfred and Marcela Sapone, CEO and Co-Founder of Alfred for the 5th episode of season 9. During this episode, they discuss how building management platforms are changing the way we live. Taking a deeper dive into how Alfred came about and in which city it all began, they also touch on what the product is, what trends they are seeing, and why Alfred acquired a property management company. They wrap up this riveting chat by talking about their journey as female founders and what is next for Alfred. The value bomb from this episode is, “Once you build an asset, you need someone to manage that asset.” Resources: LMRE Global Recruitment and Search Consultancy LMRE YouTube Interviews Companies Mentioned: The Peloton Brookfield Properties Hines Related  RXR  Jamestown Greystar  Shout Outs:   John Fagan, Co-founder & CEO at doorkee   Key Insights From This Episode:  The people who were able to make it all work had one thing in common: they got really comfortable with asking for help as well as comfortable with the idea of a team backing them up. - Marcela  ​Once you build an asset, you need someone to manage that asset. - Marcela   Real estate has been very resistant towards tech enablement. - Marcela My advice to founders would be; it does take time but if you build a relationship and you go building by building, one building to ten buildings, you not only build a great relationship, but you actually get to build a great product and you get to learn and work with your customers to bring something to market. - Jessica We learned that in this space, there's so much fragmentation; there's fragmentation on the technology side, on the services side and on the operator side. - Jessica About Our Guests: Jessica Beck, Co-Founder and COO at Alfred  Jessica Beck is the Co-Founder and Chief Operating Officer of Alfred. Beck leads Alfred's day-to-day operations and under her direction, Alfred has grown to be a leader in hospitality, successfully rolling out a national resident experience and building management platform with hundreds of thousands of units managed.  In an effort to expand Alfred's footprint, Beck has negotiated and developed partnerships with some of the country's largest real estate developers, expanding Alfred to 44 major cities across the country.  Along with Alfred's Co-Founder, Marcela Sapone, Beck supports founders who want to live more consciously through WHITESPACE Ventures, a seed investment firm focused on design-led tech for better business.  From SXSW to the Sante Fe Institute's Annual Business Network & Board of Trustees Symposium, Jess speaks regularly on entrepreneurship and building scalable solutions in the sharing economy. Beck holds an MBA from Harvard Business School and a BA in economics from Williams College, where she was captain of the women's rugby team and graduated cum laude. Marcela Sapone, Co-Founder and CEO of Alfred  Marcela Sapone is the CEO and Co-Founder of Alfred. Sapone launched Alfred with a mission to make help a universal utility in every home. Since 2014, under Sapone's leadership, Alfred has expanded to serve more than 135,000 residents in 44 cities across the United States and Canada, and has been named as Fast Company's Top 50 Most Innovative Companies in 2018, 2019, and 2020.  As one of the first leaders in the sharing economy to advocate for fair compensation of service workers, Sapone adopted the company-wide policy of hiring all Alfred staff as W2 employees. Sapone has worked with the U.S. Department of Labor and the White House under the administration of President Barack Obama, as well as The Brookings Institute and The Aspen Institute's Economic Opportunities and Financial Security Program, to advance these efforts of economic security for the future of employment. Along with Alfred's Co-Founder, Jess Beck, Sapone supports founders who want to live more consciously through WHITESPACE Ventures, a seed investment firm focused on design-led tech for better business.  Named one of Goldman Sachs's “most intriguing entrepreneurs,” Sapone writes and speaks frequently on principled leadership, human-centered technology, and her commitment to being a steward of good jobs and meaningful change. Her writing has appeared in Forbes, Quartz, and Recode, among other highly reputable publications. She has been included in Fast Company's Most Creative People list, featured as the face of Consumer Tech in Forbes 30 Under 30, and was also a winner of Connect Media's Women in Real Estate Award in 2021. Sapone serves on the Norwalk Zoning Commission, where she supports initiatives and creates opportunities for urban development and growth. Sapone earned her BA from Boston University and holds an MBA with distinction from Harvard Business School.  Alfred  Operating at the intersection of real estate and technology, Alfred is the leading resident experience building management platform that is changing the way we live. Founded in 2014 by Marcela Sapone and Jessica Beck, Alfred's mission is clear: to create an industry shift in real estate, transforming renters into residents and apartment properties into neighbourhoods. Named by Fast Company as one of the Top 50 Most Innovative Companies in the World, Alfred has been recognized as a leader in the on-demand and in-home economy, investing in the local ecosystems and neighbourhood businesses that give meaning to our communities. Alfred to date operates in over 135,000 residential units in 44 markets across the U.S. and Canada through strategic partnerships with international real-estate operators, such as Brookfield, Hines, Related, RXR, Greystar and Jamestown. To learn more, visit www.helloalfred.com. About Our Host Louisa Dickins Louisa is the co-founder of LMRE, which has rapidly become the market leading global PropTech recruitment platform and search consultancy with operations across North America, United Kingdom, Europe and Asia-Pacific. To promote the industry she is so passionate about, Louisa set up the Global podcast ‘The Propcast' where she hosts and invites guests from the built environment space to join her in conversation about innovation. About LMRE LMRE is globally recognised for leading the way in Real Estate Tech & Innovation talent management. From the outset our vision was to become a global provider of the very best strategic talent to the most innovative organisations in PropTech, ConTech, Smart Buildings, ESG, Sustainability and Strategic Consulting. At LMRE we are fully committed at all times to exceed the expectations of our candidates and clients by providing the very best advice and by unlocking exclusive opportunities across our global network in the UK, Europe, North America and Asia-Pacific. Timestamps: [02:10] Marcela: How did Alfred come about and how did you meet?  I went to Harvard Business School and ended up sitting next to Jessica, we were both working 90-100 hour weeks.  Our objective, both as individuals and personally, was to figure out if it would be possible to start our own adventure, build our own business and to find a co-founder.  Our question was, “How can we enable women to stay in the workforce longer?”  Our solution was, “Could we create a business that would put groceries in your fridge, dry-cleaning your closet, packages on your counter and have everything you ever needed at the tap of the button. And could that be included in our rent?”  [05:40] Jessica: In which city did this all begin?  We were one of the few consumer companies that originated in Boston as we were still students.  We opened our next market in New York. We have scaled to Canada and now we are in 52 cities.  [07:25] Marcela: Can you tell us more about the product?  We focus on the largest category and asset class in the world, which is housing and we are making it digital.  We take technology and we take a resident first, very consumer perspective and we are disrupting the way that traditional property management happens in multifamily and single family build-to-rent communities. At your fingertips is an application that allows you to buy services, to pay your rent, to book amenities, to book the Peloton, to book the workspace, to complain about something going wrong in your apartment and to request your packages to be delivered to your front door. [10:05] Jessica: How did you go about bringing on your first massive client? Our approach in working with the industry and gaining our first customers was really one of partnering. Our first big customer was Related Rentals.  My advice to founders would be; it does take time but if you build a relationship and you go building by building one building to ten buildings, you not only build a great relationship, but you actually get to build a great product and you get to learn and work with your customers to bring something to market. We always took a partnership oriented, consultative approach.  [12:05] Marcela: What are the major trends you have seen between Boston or New York in terms of what a resident is looking for. In Boston and New York, one of our biggest categories in the service marketplace in terms of time-saving service, was dry cleaning. But in San Francisco, you have absolutely no dry cleaning, and in Texas pet care was our largest category. In the last three to five years while we've been building the business, there's been a tremendous amount of change in the industry. [15:10] Jessica: What was the reasoning behind acquiring a property management company?  One of the things that we learned along the journey is if you really want to change how people live and you want to do it past the front door of their home, you need to be much more connected than you would guess. We realised in order to really deliver the product, we had to become much more integrated into building operations to create an end to end user experience and to deliver on top of that platform, you need to have a consolidation. We learned that in this space, there's so much fragmentation.  [21:15] Jessica: How long on average does a resident stay in an apartment? The average in the US, for annual churn in a property is about 45 - 50% a year and as a consumer business that means there is a lot of opportunity. What we've found is when you put a community in a building and residents start to participate and their lifestyle starts to get automated they end up staying longer.  In properties where we've been operating for some time, we've increased the  renewal rates for our partners by 5-10%.  [24:25] Marcela: Any advice you can give to other female founders? We try to ignore the fact that we're female founders, we would never do female only panels or raise and go out and say, “Female led companies raising X amount.” Focus on the business and the fundamentals of the business.  Have an extreme level of patience and a level of acceptance. Jessica: Being a founder is hard so find a good support system.  [27:55] Marcela/Jessica: How do you support your growing team as well as retain employees?  All of us on the planet are at a point where we're taking a big step back to evaluate our choices. There's been a reshuffling of where people are putting their energy and the careers they want to be in. One thing that is extremely clear is that connecting back to your mission and having an incredibly clear set of values as well as being as radically transparent.  Being empathetic and personal with each member of your team and understanding their goals.  [31:40] Marcela: What is next for Alfred?  Slowly and steadily continually leading the category forward to become the leading brand in residential real estate as well as work with our stakeholders to move the industry forward.  Continuing to add value to all of our customers [34:15] The ‘LMRE' part, Louisa asks the guests to talk about;  L – Touch on the main lessons you have learnt throughout your career. Marcela: First things first and one line to do lists.  Jessica:  When you're a founder, you're kind of the captain of a ship and you see calm seas and stormy seas but you are always in both.  M - Please give a mention to anyone / product / service. Marcela: John Fagan, Co-founder & CEO at doorkee. Jessica: Our whole team. R – What has been the most rewarding aspect of working in PropTech? Marcela:  We're taking things from a piece of paper and turning them into something that you can engage with and interact with.  Jessica: Echo what Marcela said.  E - What are you excited about in the future of PropTech? Marcela:  Getting through 2022 and 2023 and being able to reflect back and be proud of making it through a pretty challenging market with lots of ups and downs and twists. Jessica: Keep pushing the envelope in the industry.  [36:05] Jessica: Are there any plans to come to Europe?  100% Yes Sponsors Launch Your Own Podcast Kopus.com is the leading podcast production and strategic content company for brands, organisations, institutions, individuals, and entrepreneurs. Our team sets you up with the right strategy, equipment, training, and guidance and content to ensure you sound amazing while speaking to your niche audience and networking with your perfect clients. Get in touch jason@kopus.com

Circulated: Real Estate & Lifestyle Podcast
Episode 7: Alfred + Marcela Sapone & Jessica Beck

Circulated: Real Estate & Lifestyle Podcast

Play Episode Listen Later Apr 10, 2022 28:02


On this episode of Circulated we are joined by Marcela Sapone and Jessica Beck of Alfred. Alfred is the leading national residential experience company. Their mission is to free up resident's time and headspace by building trusted help and hospitality directly into homes. They are partnered with global leaders in real-estate and are currently available in 52 cities across the U.S. and Canada. https://helloalfred.com/ https://www.prnewswire.com/news-releases/alfred-acquires-hom-301301104.html https://helloalfred.com/blog-alfred-acquires-rkw/

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Let the Sparks Fly!
Focus On The Outcome: Turn To-Dos Into Ta-Das!

Let the Sparks Fly!

Play Episode Listen Later Mar 19, 2020 12:51


In this episode, Kandice Herndon explores how focusing on an outcome can take a to-do  list that gives us a case of the blah's and instead produce that feeling of ta-da! The spark for this podcast comes from the wisdom of Marcela Sapone, co-founder of Hello Alfred, and her Forbes post, “ Stop Thinking in Tasks and To-Dos. Start Thinking in Outcomes.”Forbes:https://www.forbes.com/sites/marcelasapone/2018/07/24/stop-thinking-in-tasks-and-to-dos-start-thinking-in-outcomes/#31e1f7885522Hello Alfred:  https://www.helloalfred.com/ About Cinnamon SparksCinnamon Sparks is a facilitation services company that exists to help our clients create growth by serving their customers and community more effectively. We dig in with you to take an honest look at where your organization stands by involving the team members of your choosing in discovery. Then, we will break down big priorities into specific projects, engaging your team to generate ideas and ultimately a plan to get them done!Email -kandice@cinnamonsparks.comOfficial Website -https://cinnamonsparks.comLinkedIn - https://www.linkedin.com/company/cinnamon-sparks

No Limits with Rebecca Jarvis
#123: Hello Alfred Co-Founders: Knowing when to be persistent

No Limits with Rebecca Jarvis

Play Episode Listen Later Feb 11, 2019 47:29


Marcela Sapone and Jessica Beck created the idea for Hello Alfred on a piece of paper with stick figure drawings while attending Harvard Business School. They got their start by slipping postcards under doors in Boston to promote their services, and later decided they wanted to cancel the business for multiple reasons. But it was too late, their customers were already hooked, leaving these co-founders with no choice but to press on. On this episode, Sapone and Beck discuss how they built Hello Alfred from the ground up, working every job in the company, how they turned down multiple investors for not supporting their human-centered vision and the craziest thing someone has asked their Alfred to do. Congratulations to our No Limits Entrepreneur of the Week: Sashee Chandran, Founder of Tea Drops Find out more: https://www.myteadrop.com/ Want to be a featured NLEOTW? Know someone who should? Send your nominations toNoLimitswithRJPodcast@Gmail.com Don

The Bottom Line
Episode 9: Turning Service Jobs Into Good Jobs With Hello Alfred's Marcela Sapone

The Bottom Line

Play Episode Listen Later Oct 19, 2017 56:32


Featured interview with Hello Alfred CEO Marcela Sapone. Ernest Savage reports on efforts by the National Domestic Workers Alliance to create good jobs in sectors that haven't traditionally had them. Dorian Warren casts a skeptical eye on the mad rush by one city after another to attract Amazon's new headquarters.

The Growth Show
Hello Alfred Is Bringing W-2 Employment Benefits to the Gig Economy

The Growth Show

Play Episode Listen Later Apr 25, 2017 25:28


One criticism of the gig economy is that it takes advantage of employees. Companies like Uber or Lyft classify their employees as independent contractors, disqualifying them from benefits. But Hello Alfred, a personal butler service, started by thinking about work differently. When they launched, they made their workforce all eligible for health insurance, 401Ks, and paid family leave. In this episode, co-founders Marcela Sapone and Jessica Beck explain how their model works and scales.

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FT News in Focus
Leaders under pressure: Marcela Sapone 3/4

FT News in Focus

Play Episode Listen Later Dec 29, 2016 12:55


Marcela Sapone, chief exec and co-founder of Hello Alfred, tells Andrew Hill, FT management editor, how she coped with the pressure of maintaining momentum after a successful launch. See acast.com/privacy for privacy and opt-out information.

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Million$: Women Entrepreneurs Talk Money

Jessica Beck started Hello Alfred while still at Harvard Business School; within a year she and cofounder Marcela Sapone had secured $10.5 million in Series A funding and won the tech scene’s best-known pitch competition. And oh yeah: their product is a modern-day butler service.

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Series A - Startup Stories, host Laurel Touby (mediabistro founder)
#8: Going from a stick figure sketch to a venture-backed company (Hello Alfred, Marcela Sapone)

Series A - Startup Stories, host Laurel Touby (mediabistro founder)

Play Episode Listen Later Apr 12, 2016 36:04


Laurel sits down with the CEO of Hello Alfred, Marcela Sapone, to dive into the details behind this high growth startup that allows everyone to experience the benefits of having their own butler. In this episode we discuss: - How to turn your idea into a real company by getting your first customer - When trust is at the core of your product, how do you ensure you're building that trust with your customers - W2 vs 1099: why Alfred chose to classify employees as W2 (it's better for business in the long run) - Deferring growth to focus on unit economics in order to make a sustainable company - Using focused experimentation to continually learn and grow

How Do We Fix It?
#6 The Sharing Economy: A Threat To The Middle Class? How Do We Fix It?

How Do We Fix It?

Play Episode Listen Later Jun 29, 2015 27:08


The on-demand economy is a hit with consumers. Uber, Lyft, Homejoy, and other companies provide a growing number of convenient services. But there's a heated debate about how they treat their workers. Should they be classified as independent contractors or full-time employees who qualify health care, disability and other benefits? Richard and Jim's guest is Marcela Sapone, CEO of Hello Alfred, a startup company that dispatches workers to co-ordinate laundry, cleaning, grocery shopping and other chores. She has useful tips for freelancers and outspoken views about how employees should be treated by companies, communities and the government. See acast.com/privacy for privacy and opt-out information.

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