This podcast is for restaurant owners, chefs, managers, or anyone thinking about starting their own restaurant business. Each week you will get valuable ideas and insights that you can take action on right now, as well as learn how to grow as a leader and as a person.
Listeners of Build A Better Restaurant with Peter Harman that love the show mention: restaurant, email, advice, great.
The Build A Better Restaurant with Peter Harman podcast has been a game-changer for my restaurant. A few months ago, my business was in trouble and I was struggling to find ways to increase sales and turn things around. That's when I discovered Peter and started listening to his podcast. Since then, my sales have been increasing every week and I am now seeing a 200% improvement. Peter is truly the man when it comes to not only improving businesses but also enhancing lives.
One of the best aspects of this podcast is the quality of the content. Every episode is relevant and informative, providing actionable advice that can be implemented right away. Peter does a great job of tackling one topic at a time, keeping the episodes short and to the point. This allows listeners to easily digest the information and apply it to their own restaurants. The realness in his delivery is refreshing, especially compared to the corporate BS that I had grown tired of after 12 years in the industry.
Another great aspect of this podcast is its wide variety of topics covered. It provides insights on how to make your restaurant successful from top to bottom, covering financial strategies, business tactics, leadership skills, and even personal development goals. Whether you're an owner, manager, or chef, there is something valuable for everyone in this podcast. It offers a comprehensive guide for anyone looking to build a profitable restaurant.
While it's hard to find any negatives about this podcast, if there was one aspect that could be improved upon it would be more frequent releases. Currently, new episodes are released on a weekly basis which is great, but sometimes I find myself wanting more content from Peter as his insights are invaluable. Having more frequent releases would allow us as listeners to access his wealth of knowledge even more regularly.
In conclusion, The Build A Better Restaurant with Peter Harman podcast is an absolute must-listen for anyone in the restaurant industry looking for ways to improve their business. Peter's insights and advice have helped turn my struggling restaurant into a thriving one, and I can't recommend this podcast enough. From financial strategies to personal development goals, this podcast covers it all and provides a solid foundation for building a profitable restaurant. Two thumbs up from me!
Have you ever heard of beginners luck? You start out HOT – Life is GOOD… Everything is going GREAT… You can't believe your LUCK… Then get crushed – in the vice grip of life..? This is what we are going to discuss today.
Does your restaurant have - TOO MANY customers - or not ENOUGH customers..? I have discovered that most restaurants – HAVE BOTH..! TOO MANY customers and NOT ENOUGH Customers And that's what we are going to talk about today..!
The older I get… The more I realize – the importance of the simple – Important Things The basic fundamentals… The bedrock of simplicity… 95% of restaurant owners are running around like a chickens with their heads cut off - And the top 5% are just chugging right along – executing the basics… At a very high level - Making LOTS of Money – Living the dream…
Carl Jung said The world will ask you who you are, and if you don't know, the world will tell you. Whether you realize it or not The world will ask YOU this important question - many times - each and every day. And you will answer it every time it is asked – whether you realize it or not. Every person that you meet or come in contact with - In person, or on the phone or in cyberspace… via email or text or whatever… will directly or indirectly - give you an opportunity to answer this important question… and show who you are in that moment - by your words, actions and response… Every situation you find yourself in… Will present you with a unique opportunity to answer these questions… And SHOW who your truly are… Let's dig in...
Have you ever had a great idea… or made an important decision… And decided 100% that you are going to do it – THIS TIME… And that you will start first thing tomorrow..? And then tomorrow comes and something happens Life throws a wrench into your plans… Maybe you are tired, or sick, or one of your people call in sick, or you have car trouble, or you forgot an important appointment and your whole day gets thrown out of whack… So you VOW to start tomorrow... That's what happens to 90% of all people… on this planet… They have a GREAT IDEA – A GRAND VISION - AND THEY - get side tracked from what they REALLY want… and this happens Day after day, after day… They never do the BIG IMPORTANT THING - And they settle for what they don't want… Well… that's what we are going to talk about today…
A WISE MAN ONCE SAID… A man who lacks purpose will distract himself with pleasure. And – Sit me at the table where they are talking about self-improvement, and achieving exciting goals— NOT gossiping about other people.
We are in the service business – we are here to serve others, BUT the coolest thing is… When we give our best – we get more in return… than we give out. Hospitality is a type of Love – when we give it out by the slice It comes back by the loaf… This week I had a revelation – a breakthrough – And I am really excited to share it with you…
Every Restaurant has a Life Cycle… Restaurants start out with a big splash… like a new baby coming into the world Everyone LOVES – The NEW Thing… It's Exciting. Then, it goes through the toddler stage and the rebellious teen age period… There is lots of strife between the young and the elders. The Good & Great Restaurants make it through the strife and the turbulence. Eventually become honed to Razor Sharpness They achieve Peak Performance… These are the Glory Days… No matter how good a restaurant is – Eventually, for a thousand different reasons… The sharpness will fade… The restaurant will get passed, over taken by a newer, shinier Restaurant Then it will begin the long slow - decline into oblivion… and irrelevance. And slowly fade – to black.
The restaurant business like a giant oak tree… With large branches growing off of a big solid trunk And smaller branches growing off the big branches and still other branches growing off those branches And – we even have new branches that grow off the trunk from time to time… When we look BACK at our industry – it is a labyrinth of interwoven parts - That kinda make sense – BUT when we try to look forward – it's IMPOSSIBLE to predict where this is all going. BUT - that is what we are going to discuss today – I am going share with you My thoughts on where I think the branches are heading so you can decide which part of this amazing business you want to be in… or at least start moving toward.
People ask me all the time – What should my labor cost be..? That is a great question… And that is what we are going to talk about today…
It is always BEST to start any endeavor with a GOAL… For the purposes of today's pep talk we will set A THREE PART goal Part One – A Professional Restaurant P&L Statement Part Two – Accurate Information - The day after the end of the month, quarter or year. Part Three – A 10% Profit ate the end of each quarter... and year
Today's podcast is part one of a two part series… This week I am going to explain – WHAT THE P&L STATEMENTS IS and The various components of your P&L. The Goal is to help you understand exactly what your P&L is trying to tell you… Next week in part 2 we will make a deeper dive - I will show you how to IMPROVE your P&L so you can achieve the GOLD STANDARD in the restaurant world – The Coveted - 30-30-30-10
As a society – we humans have mixed feelings about the future… Some think it will be better than the past. Some think it will be worse. And some others - think it will be Armageddon… Personally I believe THIS is the BEST time in the history of the world to be alive and the OVERALL future of AMERICA is going to be AMAZING… The question of the day is – WHAT WILL YOUR ROLE IN THE FUTURE BE..?
Most restaurant owners are busy people… They have a 1,000 balls up in the air at any given time. There are always - more things to do - than there is time or money to get them done… So we try to go faster – we push harder on the gas pedal to get more and more done… The BIGGEST PROBLEM I see – is MOST restaurant owners have their right foot on the gas… They have the pedal - All the way to the floor… They are working ALL OUT – FULL BLAST BUT - they are not moving forward – they are fishtailing all over the place. BECAUSE THEY ALSO HAVE THEIR LEFT FOOT ON THE BRAKE…
We are all ego driven… We all have visions of grandeur… Most of us think we are better and stronger and more important than we really are. AND – at the same time – Most of us SETTLE for a life that are FAR BELOW – what we are actually capable of. The vast amount of Americans are bored out of their minds - living lives – far below their potential… Like peasants digging in squaller – making mud pies And all the while - thinking they're Hot Shit… Kinda…
Everyone has a story… A story that we tell ourselves… And we have a story that we tell to others… The question of the day is – HOW IS YOUR STORY WORKING FOR YOU Is your story making you stronger or weaker.
I've discovered that there are seven Phases of restaurant ownership… That we all must go through IF we want to make it to the top… And that is what we are going to talk about today…
July 14th 1789 was a bad day for Chefs & Cooks… This day is called Bastille Day… The beginning of the French Revolution… Not only was this a political revolution but it also started a Culinary Revolution when all these chefs woke up the next day and realized – they were suddenly unemployed… OUT of WORK because their bosses had been arrested or decapitated in the Guillotine… WOW!
Why NOT show up every single day and work your ass off and see what CAN happen… Why not BE the best teammate you can possibly be..? Why not be the best leader - by leading by example… And see where that might take you. Why NOT?
There are two ways to look at the world… One is from the INSIDE - OUT – The other is from the OUTSIDE - IN. That's what we are going to talk about today…
I talk with a lot of restaurant owners. The one thing they have in common is - They want to Improve. They know they need to change – BUT… They have these long laundry lists of 100 things they WANT or NEED to change IMMEDIATELY. The lists are sooo long and sooo overwhelming – they aren't sure where to start… So they just pick the thing that is right in front of them – the squeakiest wheel and work on that - And when they fix that – they rush off to another emergency and work on that... Over and over, day after day and year after year… the cycle continues. Because this condition is so common among my clients – I imagine it is common among my listeners - So… today I want to address this and hopefully help some of you in the process…
Conventional wisdom and every coach I ever had - said – there is no I in team… But… after many years of building and leading teams – I have discovered - that there actually is an I in team And that is what I am going to prove to you today…
High Performance Team members adapt to the organization… they work together to do what needs to be done to achieve the mission – no matter what… High Performance Team members put their fellow team members and the success of the mission above themselves… they believe in duty before self. Low performance teams – have individual members who do their own thing – in their own way for their own personal reward… Low performance team members put themselves above their coworkers and the mission… Simply put low performance teams are filled with individuals – out for themselves - And High Performance Teams are here to achieve The Mission… no matter what.
Are you a DUCK or an EAGLE..? WHAT'S THE DIFFERENCE… you say… That's what we are going to talk about today…
Happy New Year..! I HOPE you are excited to get started and make 2025 the BEST year Yet… I know I am. I want to help you get started… And the best place to start is at the beginning… WITH YOUR VISION STATEMENT. What's That – A The Vision Statement is about answering the questions - WHO ARE YOU & WHY YOU ARE HERE…
Imagine… You go to the coffee shop and buy a coffee… it's is crazy busy in there… The coffee costs $5 - You give the cashier a $20 bill. And they give you back $16 - an extra dollar in change. And you know it – you know they made a mistake. And they gave you a dollar that you didn't deserve… Do you say something? Or pocket the cash? And leave. Here's the question… if you keep the money - is this LYING..? Is this Cheating?
As we come to the end of 2024… I want to take a few minutes to talk about You and Your staff I want to get you thinking about how you might improve your team in 2025…
Today we are going to discuss Key Moments and Tipping Points The Tipping Point is a Key moment – a threshold, a critical mass, or boiling point that leads to Breakthrough - sudden, dramatic, and radical change. The TIPPING POINT in your restaurant could be the point at which… You stop losing and begin to win… The point you go from Getting your ass kicked – to stepping up and fighting back. In Your Restaurant There are several types of tipping points o You have a Financial Tipping Point o A Marketing Tipping Point o A SALES Tipping Point o A Product Quality Tipping Point o The System Tipping Point o And a Team Building or PEOPLE Tipping Point All of these Tipping Points – lead to BREAKTHROUGH – if you stay at it long enough. Oh… and just like a teeter totter that swings BOTH ways – the tipping point can also be the point or moment when the whole thing blows up or falls apart
Today's pep talk is part 9 of a 9 part series. If you have not listened to the first EIGHT parts – I recommend that you do STARTING WITH EPISODE # 305 – BUSINESS IN A BOX. Today's pep talk is about – FUNDAMENTAL #8 – IMPROVE, INNOVATE & ADAPT TODAY my goal is to get your INNOVATIVE juices flowing… The question we need to ask ourselves is constantly and forever is… HOW DO WE DO THIS BETTER HOW ARE THE WORLD'S BEST – doing this today - And how will The SMARTEST PEOPLE BE DOING THIS IN 5 or 10 YEARS..? THEN, GO AFTER THAT… THIS IS THE QUESTION I ASK MYSELF ALL THE TIME THIS IS THE BEST WAY I HAVE FOUND - TO MOVE FORWARD…
Today's pep talk is part 8 of a 9 part series… If you have not listened to the first SEVEN parts – I recommend that you do staring with episode # 305 – BUSINESS IN A BOX. Today's pep talk is about – FUNDAMENTAL #7 – BUILD A BULLET PROOF SYSTEM My goal today is to get your system building juices flowing… A restaurant is like a house of cards, It takes years and years to build IF you pull the WRONG card… The whole thing can come tumbling down in seconds The SYSTEM of your restaurant is the who, what, where, when and how… You do things. The system is the GLUE that holds your restaurant together. The BEST Restaurant Owners and The BEST Chefs have the BEST SYSTEMS.
Today's pep talk is part 7 of a 9 part series… If you have not listened to the first SIX parts – I recommend that you do STARTING WITH EPISODE # 305 – BUSINESS IN A BOX. Today's pep talk is about – FUNDAMENTAL #6 – MANAGE THE MONEY TODAY my goal is to get your money making juices flowing…
Today's pep talk is about – FUNDAMENTAL #5 - INCREASE SALES. It is part 6 of a 9 part series. If you have not listened to the first FIVE parts – I recommend that you do STARTING WITH EPISODE # 305 – BUSINESS IN A BOX. TODAY I am going to get your sales juices flowing and get you primed up for 2025… Which is just around the corner…
Today's pep talk is part 5 of a 9 part series… If you have not listened to the first FOUR parts – I recommend that you do starting with episode # 305 – BUSINESS IN A BOX. Today's pep talk is about building a – CUSTOMER FOCUSED BRAND These are some of my favorite points on BUILDING GREAT CUSTOMER RELATIONSHIPS and I'm excited to share them with you. I am in the relationship business. My goal is to build long term RELATIONSHIPS with my customers… To DELIGHT MY CUSTOMERS… To have them - COME BACK - AND BRING THEIR FRIENDS...
Today's pep talk is part 4 of a 9 part series… If you have not listened to the first three parts – I recommend that you do. That way this will all make more sense… Today's pep talk is about one of my favorite subjects – TEAM BUILDING. These are some of my favorite points on team building and I'm excited to share them with you.
Today's pep talk is about one of my favorite subjects – TEAM BUILDING. These are some of my favorite points on team building and I'm excited to share them with you. Today's pep talk is part 4 of a 9 part series… If you have not listened to the first three parts – I recommend that you do... That way this will all make more sense…
Most Americans say they are stressed out and frustrated… BECAUSE THEY ARE TOO BUSY. The truth is - They are not stressed out because THEY are doing too much… They are stressed out because they are doing too little of what they KNOW they SHOULD be doing… Or what they ultimately NEED to do to achieve their goals… That is what is REALLY stressing people out. Today we are going to talk about how the proper mindset – What I Call The OWNER MINDSET - will greatly reduce your stress…
Today's Pep Talk is about Goal Setting… This is PART TWO of a 9 Part Series about building a business in a box. If you missed PART ONE – I recommend you go back and listen to part ONE Episode # 305 before listening to this one… It will all make more sense that way… Today we are going to talk about one of The Eight Basic Fundamentals of Building a GREAT Restaurant It's FUNDAMENTAL #1 Goals – Missions and Objectives…
Lots of people talk about the concept of WORK ON YOUR BUSINESS – NOT IN YOUR BUSINESS… Today we are going to talk about what that REALLY MEANS and how you can use it to WORK ON YOUR RESTAURANT. My goal is to help you - Build a Restaurant in a Box… Today's episode is PART ONE of a 9 PART SERIES…
Today we are going to talk about why you should stop treating all your people the same...
Today we are going to get some wisdom from one of the great American Entrepreneurs - Henry ford… This is a long one so sit back and get comfortable and maybe even grab your note pad…
Today I am going to teach you how to increase your sales by 10% starting today. This technique will not cost you a single dollar to execute. It does NOT involve Social Media. It does NOT involve Advertising It is REALLY simple and it IS something that YOU can do in house by yourself… You do not need to be a genius. You do not have to be Super Human. If you do this simple thing… I guarantee your sales will increase by 10%... Starting right now… today…
If you own a restaurant or any type of business please keep listening. If you are The person with their SKIN in THE GAME – With Your personal money riding on the success of your business… keep listening. If you are NOT a business owner and you do not have skin in the game – Today's podcast will not make any sense to you. So you are excused from today's pep talk. Take the day off and go do something FUN. If you work in your business at least 5 days a week - at least 8 hours each day, please keep listening. The rest of you can go. If your business is your FIRST priority - keep listening. If you are new to Build a Better Restaurant Podcast and this is your first episode – Please listen to a few other episodes before this one. This one will not make sense to you. You will end up thinking I'm a crazy person. If you are trying to build a better team please keep listening. The rest of you can go - You don't need this. If you need things to be safe and politically correct - you should definitely not listen to this…. If you are frustrated with your current employees - and secretly hate them or frequently want to scream at them or want to throw plates at them - please keep listening. The rest of you need to go… Because What I have to say today will definitely offend you. OK now that we have eliminated all those folks and we are down to the serious focused hard working business owners who have their life in the line - let's get down to business… This pep talk IS for you.
Today we are going to talk about how CLOSE You really are to the life of your dreams… So get ready – for a little enlightenment…
How much money would you pay somebody (other than you ) To do the work that YOU did last week..?
Impossible Things are NOT IMPOSSIBLE… for everyone They are Just impossible for YOU!! The true measure of a Man or a Women is what it takes to make them STOP - in their quest to succeed. The true measure of a person is how far they can go – BEFORE They Give Up or Tap Out or Throw in the Towel and Quit..
Today we are going to talk about something REALLY EXCITING… Today we are going to discuss the FIVE PHASES of RESTAURANT OWNERSHIP… Buckle Your Chin Strap - because this will be a Wild Ride!
Imagine you are in a room – a very large room. In that room is every person you have ever met in your entire life… Wow! Now that you are mentally in that room with all those people…. WHO WILL YOU SEEK OUT FIRST? WHO is the person you most want to see and to talk to?
Do you NEED to increase the sales in your restaurant IMMEDIATELY. Are you getting less than GREAT results from your Social Media Campaign… That doesn't really work… Let me tell ya - You are NOT alone… The TRUTH is – Facebook doesn't drive sales… Instagram doesn't drive sales. Social media doesn't drive sales. Social Media is for Sharing Your Life… NOT Building a Thriving Business. Today I am going to SHARE - My Formula for INCREASING SALES… In ANY Restaurant.
Today we are going to do something DIFFERENT… I was recently on a Podcast called The 5th Wave With Jeffery Young. Jeffery is the founder of The Allegra Group - And the Editor in Chief of 5th Wave… Jeffery currently lives in London and has his fingers in a LOT of really cool projects… Many of which revolve around the Global world of coffee and hospitality. Jeffery is a GREAT Interviewer and his sound engineer Chris Bristow… did a Brilliant Job capturing the essence to The Food Guru Message… This is actually a TWO part Interview… Today I'm going to play PART ONE…Which focuses on the Eight Basic Fundamentals of building a better restaurant. I think you will really like this…
Do you ever feel like this..? You work your ass off and finally take a few steps forward And then… the next day you walk into the restaurant And all your hard work is GONE! You're three steps back – because someone quit or resigned or moved on... All your forward progress is wiped away… by the incoming tide – like sandcastles on the beach..? I don't know about you - but I feel like that. And NOT just SOME of the Time… I feel like this - MOST OF THE TIME… I build a beautiful sand castle… And then here comes a wave and washes it away… This is what we are going to discuss today.
Today we are going to discuss how to BUY a Restaurant. How to determine what a restaurant is worth in both the short and long term. And in the process – you MIGHT see what your restaurant could be worth… Or maybe YOU can use this information to take a few steps to increase the value of your restaurant so that day... When you eventually decide to sell… You can make a LOT more money.
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