Humanising the Future of Work

Season 4 kicks off with a discussion on the latest trends and insights of managing talent in the AI age. Listen to experts Jason Cerrato (VP, Talent Centred Transformation at Eightfold), and Jim Lenga-Kroma (Director, Talent & Skills Transformation at Deloitte) reveal how forward-thinking organisations are outpacing the competition by transforming themselves and their approach to Talent. 

Season 3 of Humanising the Future of Work has officially come to an end!  We explored some fascinating and critical topics about the future of work, including: •    The human impact of Gen AI •    Mindset shifts for leaders and continued disruption •    The momentum and power of human nature In our final episode, join Daniel and our guests as they revisit the key themes of the season, diving deep into the biggest challenges and most exciting opportunities that lie ahead. This wrap up episode features:    •    Daniel Hind, Senior Manager, Human Capital  •    Bob Hughes, Director, Human Capital, Financial Services •    Ruth Ghebremeskel, Senior Manager, Human Capital, Consumer •    Leda Olia, Manager, Human Capital, Financial Services •    Ellen Kwan, Senior Consultant, Human Capital, Technology

Is the North-West now primed to be the UK's growth leader? In the latest episode of Humanising the Future of Work, we delve into the untapped potential of the North-West, and wider Northern region, with its advantageous geographical position and established industry capabilities. We hear from two very proud northerners Rosina Murdoch and Jo Ahmed as they shed light on the crucial factors that can unlock growth in the North-West. From substantial investments in infrastructure to fostering innovation and enhancing the skill sets of the workforce, the episode explores the region's path to growth.

As the use of Generative AI becomes more prominent and prevalent across organisations, it is evident that this cutting-edge technology has the potential to revolutionise the way we work. Hear from Melissa Bramwell - Director in Deloitte's Human Capital practice and Varvn Aryacetas – AI Strategy & Innovation Practice Leader for UK, as they discuss the rise of GenAI and the opportunity it brings to organisations and the workforce. While Generative AI promises to boost growth and productivity, it's not without ethical considerations. Our experts highlight the need for strategic thinking and responsible management to use this exciting technology as a Growth enabler for both organisations and the workforce.

The challenges facing leaders in today's world of work are complex and multifaceted, requiring them to possess a diverse set of skills and knowledge to succeed. Hear from Danny Harmer – Chief People Officer at Aviva and Deloitte's Euan Isles – Head of Leadership as they discuss the evolving role of leaders and how organisations can create environments for them to thrive in. From navigating changing technology and the rise of Generative AI, to balancing business success with employee well-being, we explore the most pressing challenges facing leadership today.

Is there more to measuring productivity than the metrics traditionally used for over a century to define business performance? Hear from Nicole Scoble-Williams, Global Future of Work Leader from our UK practice, Marianne Green, Human Centred Transformation Lead and Debo De, Senior Economist who discuss how productivity metrics are being redefined and why more organisations are moving towards human-centric and value-based measurements to drive business outcomes, and human outcomes. Our experts also delve into the concerns around low productivity and its effect on economic growth and how generative AI is influencing how we view and measure productivity.

With mounting pressure on people in both their personal and professional lives, are organisations doing enough to provide the tools to help their employees thrive, whilst encouraging purposeful growth? We explore this theme with Ryan Hopkins - Future of Wellbeing Leader at Deloitte, Adam Barringer - Lead FS Risk Analytics Partner and Wellbeing Champion from our Australian Practice and Rob Stephenson - Founder and CEO of FormScore which is helping the world become more intentional about wellbeing. Tune in to hear our speakers discuss the importance of embedding a culture of wellbeing in the workplace and techniques to apply as well as the positive outcomes when getting it right!

Stories have always been a powerful method of sharing human experiences but how are they being utilised to drive organisational growth? Hear from Nick Turner, UK Chief Growth Officer and Caroline Hooley, Creative Director for Growth as they explore how compelling storytelling is a strategic tool to unpack complex ideas and provide solutions to accelerate triple bottom line growth and drive transformational change.

Are we on the brink of an economic turning point? Our experts explore the trajectory of our turbulent economy and the implications for the labour market. We are joined by Ian Stewart, Chief Economist and Kate Sweeney, Human Capital Consulting Leader who explore the economic cycle and its impact on organisations. They discuss the workforce trends we are seeing during this turbulence, and how skills, technology and training play an invaluable role in building organisation resilience and setting up growth ambitions for the Future of Work.

As leaders look for ways to future-proof their organisations and stay ahead in the war for talent, they are adapting their talent processes and many organisations are placing skills and human capabilities at the heart of their workforce transformation. Hear from Ina Gantcheva from our Workforce Transformation practice and Shannon Custard, Global Competence Development Manager from IKEA, Ingka Group as they discuss the shift organisations are making from jobs to skills-based. They explore how a skills-based organisation works in practice, the advantages of valuing skills rather than job titles and highlight what leaders need to consider before shifting to a skills-based approach. Shannon also shares the key drivers behind Ingka Group making this shift and some of the practical steps they are taking to make positive changes to their workforce and beyond.

The new world of work has brought on many digital challenges and opportunities for organisations.  However existing capabilities are being tested as they align their business outcomes to their customer needs. Our experts will discuss how the enterprise and HR are transforming themselves with a shift toward product and experience led operating models. We discuss the challenges both the enterprise and HR face, and discuss why investing in their people is critical to succeed in their transformation ambitions.

In our recent podcast, our team of experts explored: Sustainability in the Future of Work. With the global race to achieve net-zero, sustainability and green skills are now a business priority. Hear from Devin-Paul O'Brien and Persis Mathias from our Human Capital practice who discuss how organisations are navigating the journey towards a green economy in a smart and sustainable way, and what this means for leadership and the workforce.

What are the impacts of hybrid working on the workforce, how will hybrid working influence the war for talent and retention, and what are the indirect consequences on diversity and inclusion? Our Deloitte experts discuss the key considerations around hybrid working, from the importance of experimentation, to the effects on employee experience, and how to measure the success of hybrid working. Listen now!

What's the relevance of Shared Services today and how are Shared Services reacting to disruption and continuing to provide business value? Our experts discuss the continued importance of Shared Services, the Future of Work trends most impacting this organisational construct and how to ensure humans are at the heart of Shared Services - as a function and as a consumer/customer engaging with this network. Also, when thinking about the longer-term future of Shared Services what should organisations be considering? Listen to this week's episode to find out!    

COVID-19 has had a significant impact on the role of HR, but 18 months on, what are the biggest and most impactful trends that have been forced on the function? How does this impact the value HR delivers to business and where can HR bring the most value? Our experts discuss these important questions, along with the blockers HR face and how this varies across industries, and the implications of external challenges. Have a listen!    

In this special episode, our experts deep dive into the key stats from Deloitte's European Special Report, to highlight the most important trends to watch in 2021. From Re-architecting work, to worker wellbeing, reskilling and superteams, our experts discuss all    

In this special episode of our Humanising the Future of Work podcast, we have added the audiobook of the Global Human Capital Trends 2021 European Special Report. Here we explore the five workforce trends most affecting HR and business execs. The chapter timings Introduction - 00:00–04:18 Trend 1: Wellbeing - 04:20–17:59 Trend 2: Reskilling - 18:02–30:32 Trend 3: Superteams - 30:34–41:49 Trend 4: Workforce strategies - 41:52–55:11 Trend 5: A memo to HR - 55:13–1:07:17 From survive to thrive - 1:07:19 – 1:11:24 Acknowledgements - 1:11:26–1:12:28      

What lessons have we learned from COVID-19 about work, workforce and workplace? Deloitte's 2021 Global Human Capital Trends report sheds some light on what matters most to organisations and employees, and our experts discuss how this all comes together to move from surviving to thriving.    

How have the expectations of the workforce shifted and what do you think the expectations of the next generation of the workforce be? How has the workplace changed, along with leadership styles and practices? In this episode, our four speakers discuss all of these important topics, listen here.

In this final bonus episode our speakers discuss the changing role of the HR function in an organisation. How do we expect the core skillset of HR professionals evolve in the next 5 years? How should they try and expand their focus and influence, especially after being at the forefront of the organisations response to COVID-19? Our experts discuss all.

In the first bonus episode, host Sam Shindler-Glass, along with our subject matter experts, takes a close look at the key trends from this year’s Human Capital Trends 2020 report. Our speakers discuss the headlines from this year’s report and provide an introductory overview into the key trends and the three paradoxes – Purpose, Potential and Perspective.

In this episode our speakers talk about the first of three paradoxes mentioned in this year’s trends report – Purpose. What does it mean to ‘belong’ in an organisation?​ How do companies balance their tech transformations while engaging with the workforce at human level, fostering belonging and individuality, while also prioritising wellbeing which has become an important differentiator for organisations.

In this episode our speakers take a look at the second paradox of this year’s trend report – Potential, exploring security in a world of reinvention. What impact is AI and automation having on work, the workforce and workplace? Our speakers discuss how AI can be used to establish consistency, increase productivity and unlock value in teams. Have a listen!

In this episode, our speakers talk about the third paradox of the trends report for this year - Perspective. How can organisations get the most out of data and also realise the value of real time data? Workforce strategies have never been as important as they are now, in light of COVID-19, and being able to successfully leverage workforce data is a big part of this. So where do you start on this journey? Find out.

HR Technology has changed massively over the last 5-10 years, with more of a focus now on understanding how tech can deliver end to end talent experiences, and insights around productivity and wellness. The shift of HR's role to be the owner of productivity and employee experience, leveraging HR tech and data to add value across the organisation, is having a big impact on the HR function. Find out more!

Massive shifts in technological capabilities are driving change within HR. Even though technology is replacing some traditional HR roles, it is also opening up new possibilities and creating new requirements which HR needs to fill. How does HR pivot in order to achieve this? Our speakers discuss all things around the future of HR...

What is immersive learning and how are immersive experiences enabled and delivered? Our expert speakers discuss the significance of this learning method, how it can be used to develop skills of the future and what it is we need future generations to learn.  

What is the impact of the future of work on real estate? What does the future workplace look like and how can organisations achieve a workplace of the future? We discuss these big questions with the Deloitte Real Estate Consulting team.

What is human experience (Hx)? Why is it becoming more emotive and important in the world today? As we re-imagine the way we engage with tech and what work is, businesses are becoming human-centred in their design. Andy Sandoz, Chief Creative Director at Deloitte and Richard Evans, Director within our Human Capital Practice and Employee Experience Lead, discuss all things Hx - from brand impact to customer experience and the impact on society as a whole.

What are the skills of the future? In this episode our experts discuss the importance of 'human' skills and capabilities and why these are essential to business. But how can organisations develop the skills needed for the future of work, and what key blockers are they likely to encounter when reskilling? Listen to find out! Speakers Jonathan Eighteen, Director, Human Capital Aoife Kilduff, Senior Consultant and member of the Future of Work team

As organisations adopt new technologies, they’re finding that virtually every job must change, and that the jobs of the future are more digital, more multidisciplinary, and more data- and information-driven...creating new roles we call 'superjobs'. In this episode our speakers discuss how to navigate ‘superjobs’ and the trends they are seeing on the ground with their clients.   Speakers Kate Sweeney, Human Capital Partner and Organisation Transformation Leader Phil Coleman, Head of Workforce Transformation and Human Capital Financial Services Partner

Advancing technologies in automation are reimagining the human and machine relationship. In this episode our experts discuss whether they foresee automation taking over everything, how automation technology is being used in the marketplace today and the impact it's having, along with discussions around whether jobs will be lost or replaced and how all of this will change work for humans.   Speakers Will Gosling, Human Capital Consulting Leader Dupe Witherick, Senior Manager within Monitor Deloitte’s Automation & AI Team Dave Wright – Partner and Robotics and Intelligence Automation Lead