Podcasts about human first

Today on the podcast, we welcome Jeremy Shankle, full-stack engineer, AI strategist, and early adopter of automation tools across work and life at Nobody Studios. With decades of experience in web development, startup leadership, and product strategy, Jeremy shares how going all-in on artificial intelligence has transformed how he works, lives, and thinks.From debugging code to managing projects and planning weekends with his son, Jeremy has embraced AI as a true co-pilot. His story isn't about replacing people—it's about unlearning old work patterns, reducing context switching, and building smarter systems for productivity and purpose.In this episode, we talk about Jeremy's journey from web design and blockchain to AI-first development, and how adopting a multithreaded mindset helped him balance leadership, creativity, and everyday life in a more focused, high-leverage way.Jeremy Shankle has worked across large tech organizations, startups, and now contributes to a fast-moving venture studio, helping teams use AI to build better products with fewer people. His thinking blends engineering discipline with human-centered innovation—exploring how tools like GPT-4 and Codex are reshaping the future of work.Key Takeaways:Going All-In on AI: Jeremy shares what happened when he decided to run everything through GPT tools—from coding to shopping.Unlearning Multitasking: Why AI helps him focus more by batching work, parallelizing tasks, and context switching less.Human First, Tech Forward: How AI frees up space for better thinking, parenting, and problem-solving.Changing How We Work: Smaller teams, higher output, fewer blockers.Life OS Upgrade: From weekend planning to debugging code, AI is now part of Jeremy's daily operating system.Episode Highlights:01:50 – Guest Introduction: Jeremy ShankleBarry introduces Jeremy as a product thinker and engineer at the intersection of AI, software, and strategy.03:20 – Why Jeremy Went All-In on AIIn December, Jeremy dove deep into agents that search the web and modify code—and he hasn't looked back.04:02 – From Tandy 1000 to Tech TrailblazerAt age 5, Jeremy started coding on a Tandy 1000. That early start shaped his approach to learning and tech.07:49 – Strategic Thinking Without the Switch CostsAI helps Jeremy stay focused—no more jumping between roles or work personas all day.10:32 – Fixing Bugs and Finding Basketball ClubsJeremy shows how he uses AI to squash code bugs and research activities for his son—at the same time.15:23 – Smarter Task Management with AIJeremy explains how AI-infused project management tools let him create and assign tasks with ease.22:11 – AI as an Anxiety ReducerWhether prepping for embassy visits or crafting emails in another language, AI gives Jeremy a calm confidence.32:31 – Confidence Without the Code DependencyBarry shares how AI helped him stop second-guessing and start building—without always calling in an expert.37:48 – AI Made Me Smarter, Not DumberBy automating the grunt work, Jeremy has more time to understand the why behind every technical decision.42:35 – What's Next? Agent-to-Agent CollaborationJeremy's most exciting frontier: AI tools that talk to each other—and get things done without constant prompts.ResourcesJeremy Shankle

In this episode, we explore why great leaders lead with the mindset of human first, employee second. This philosophy creates stronger teams, deeper trust, and better outcomes for everyone involved.Host: Paul FalavolitoConnect with me on your favorite platform: Facebook, Twitter, Instagram, TikTok, LinkedIn, Substack, BlueSky, Threads, DiscordFree Leadership Resources: www.paulfalavolito.comBooks by Paul FalavolitoThe 7 Minute Leadership Handbook: bit.ly/48J8zFGThe Leadership Academy: https://bit.ly/4lnT1PfThe 7 Minute Leadership Survival Guide: https://bit.ly/4ij0g8yOfficial 7 Minute Leadership MerchGrab exclusive gear and more: linktr.ee/paulfalavolitoPartners & DiscountsFlying Eyes Optics – Best aviator sunglasses on the marketGet 10% off with code: PFAVShop now: flyingeyesoptics.comGatsby Shoes – Dress sneakers built for leaders on the moveUse my affiliate link for 10% off: Gatsby ShoesSubscribe & Listen to My Podcasts:The 7 Minute Leadership Podcast1 PAPA FOXTROT – General Aviation PodcastThe DailyPfav

In this episode of The Future of Teamwork, Dane sits down with Massimo Backus, author of Human First, Leader Second, and founder of Massimo Backus Leadership. Massimo shares his journey of discovering self-compassion after a humbling experience in leadership and how that shaped how he now approaches leadership with self-awareness and self-compassion. Massimo advocates for emotional fluency within teams. He argues that when teams can freely express emotions, the emotions pass more quickly, helping people make clearer, more thoughtful decisions. They also reflect on the evolution of leadership, noting how we've been conditioned by industrial-era mindsets to always strive for progress even though we're human. Listen to learn how self-compassion, accountability, and open dialogue can foster healthier, more productive workplaces.Key Takeaways:00:00 Introduction to the Future of Teamwork02:06 Massimo's Journey to Self-Compassion04:09 The Power of Self-Compassion in Leadership09:00 Implementing Self-Compassion in Teams19:45 Practical Tips for Team Check-Ins25:05 Embracing Vulnerability and Humanity26:47 The Evolution of Work and Social Contracts29:34 Self-Awareness and Self-Acceptance32:14 Challenges of Servant Leadership34:19 Personal Accountability in the Workplace41:17 The Importance of Transparency43:29 Developing Self-Compassion Skills46:49 Conclusion and Final ThoughtsResources: How 360 Feedback Transformed One Leader and What It Could Do for Youhttps://lead3r.com/enspira_podcast/the-future-of-teamwork-human-first-leader-second-fostering-self-compassion-in-the-workplace-with-massimo-backus/

The brands that move first on human connection build an edge no algorithm can touch. The question is: Will you move fast enough to matter?In this episode, Allison Stadd of Shipt lays out why brands that lead with care, and not only convenience, are the ones winning now and leading the human-centric revolution in marketing. She breaks down how human connection is becoming the real growth engine, how collapsing old brand and performance silos is unlocking smarter strategies, and why micro-communities are the future of loyalty.We also discuss:Why cultural activation is the new brand foundation.How customer anecdotes can turn into an untapped growth channel.Why every brand needs a drummer mindset to lead from the back and still own the stage.

In a world that often feels chaotic and uncertain, what is it that makes some leaders thrive where others crumble? The answer likely isn't what you think.  It's not the fancy job titles, experience, or even raw intelligence. It's how comfortable they are steering the ship when they can't see the horizon.  It's the ability to bring clarity when everyone feels confused, understand their own blind spots, and truly connect with people – the human-centered skills that most leaders were never taught. Today on The Bridge to FulfillmentⓇ, Blake welcomes Minette Norman. She is an award-winning author, speaker, leadership consultant, and former Silicon Valley executive. Author of "The Boldly Inclusive Leader" and co-author of "The Psychological Safety Playbook," she now runs her own consultancy dedicated to helping leaders unlock their organizations' full human potential through collaborative and inclusive practices. In this episode, you'll learn the most important leadership skills for the AI era and how to lead effectively in times of uncertainty. You'll learn why human skills like empathy, compassion, and creativity are the keys to effective leadership. You'll also learn how to invest in your team's psychological safety and better ways to think about inclusive hiring and more transparent leadership.   What You'll Learn: Skills that leaders need to focus on now (10:29) More effective hiring practices (16:46) Why people are less engaged at work (20:21) Recognizing the role emotions play (31:11) A curiosity challenge (41:18)   Favorite Quotes:   “Having to put on that mask is a huge cognitive burden that actually is creating some of the problems of anxiety and stress. And people are feeling less engaged at work because they can't feel fully present or fully safe.” –Blake Schofield “Leaders, in this age of uncertainty, anxiety, fear of AI and jobs going away, we need to invest more in the skills that are deeply human, the skills that no AI is ever going to have. What is it that we have as humans? It's empathy and compassion and creativity and all the things that are that are uniquely human. This is where leaders need to focus.” –Minette Norman “I think we're moving into a place where the true leaders and true companies that will really be empowered to create growth and become market leaders are the ones that understand these nuances about people working differently, creativity, creating cultures where people are innovating and comfortable with the unknown.” –Blake Schofield “We do not leave our emotions at home when we go to work. They are what make us human. And in fact, without emotions, we can't function, we can't make decisions, but to not acknowledge them does us such a disservice.” -–Minette Norman   Additional Resources:    Connect with Minette Norman: Website: https://www.minettenorman.com/ Free resources on inclusive leadership: https://www.minettenorman.com/resources LinkedIn: https://www.linkedin.com/in/minettenorman/ Instagram: https://www.instagram.com/minettenorman/ For programs and opportunities to work with Blake, go to www.BlakeSchofield.com

In this episode, I sat down with Joseph Anderson from Reliability X for one of the most honest and refreshing conversations I've had on reliability. We didn't just talk tools, data, and KPIs… we talked about what really matters: people.Joseph shares his own journey, from what he calls being a “defect initiator” (yep, he says he would've fired himself back then!) to becoming a leader who changed plant performance by focusing first on the people behind the machines. What really hit me was when he mentioned that maintenance departments have an 80–85% divorce rate. It stopped me in my tracks. That stat alone says it all: reliability is about more than machines. It's about creating workplaces that don't destroy home lives.What I love about Joseph is he breaks down reliability into simple human truths. Relationships between operators and maintenance, leaders who actually listen, collaboration over blame. He even draws lessons from his time running restaurants to show how these principles go beyond manufacturing—they're about how we treat people, full stop.We also got real about why companies trip themselves up: blaming individuals instead of fixing broken systems, chasing completion rates instead of real results, buying the latest tech without teaching people how to use it properly, and cutting costs today only to pay big later.Through it all, Joseph keeps coming back to the same truth: when people know you care, they'll care for the equipment. It's that simple.If you lead a maintenance team, run a plant, or just want to get better at building a strong, reliable culture, this one's for you. As Joseph says: "Maintenance is simple. Don't overcomplicate it. Don't make it harder than it needs to be."Support the show

Neat Vice President of Emerging Products GTM, Hellene Garcia, and National Channel Director, Kristen Nash, join Mathew DeFreitas in the Collaboration Space to explore:- The evolution of hybrid work and where it's going- Neat's human-first approach to modern work- How Neat Pulse and Neat App Hub deliver on that approach with IT and end users- How Neat Pulse and AVI-SPL Symphony interact to simplify management of an organization's collaboration estateFind more on Neat Pulse and App Hub, visit:https://neat.no/pulse/https://neat.no/app-hub/Also, subscribe to our YouTube channel to watch every episode.https://www.youtube.com/@avisplinfoFollow AVI-SPLhttps://www.linkedin.com/company/avi-splhttps://x.com/avisplinfoGet AV and unified communications news delivered to your inbox.Follow AVI-SPL: Linkedin X YouTube

What if the education system is failing not because of students—but because it forgot the human at the center? The Human First Protocol is a revolutionary approach to learning designed for real people—not outdated institutions. Built on neuroscience, trauma-informed teaching, dual coding theory, and the power of narrative, this protocol helps learners of all ages—kids, adults, neurodivergent thinkers, autodidacts—unlock faster reading, deeper comprehension, and meaningful engagement. This is not another education reform. This is a new framework for learning, living, and thinking. Perfect for: • Parents and teachers looking for real solutions • Adults who want to reignite their love of learning • Anyone who feels traditional education has left them behind Learn more. Rethink education. Put people first. #HumanFirst #EducationReform #TraumaInformed #LearningProtocol #Neurodiversity #Storytelling #Autodidact #EdTech #FutureOfLearning

What if your greatest legacy isn't what you build, but who you build with along the way? In this episode of Legendary Leaders, your host, Cathleen O'Sullivan, invites you into a candid conversation with Nick Peel, a leader whose career spans some of the world's most ambitious projects, from Arsenal Football Club to the cutting-edge NEOM "Line" project in Saudi Arabia. You'll hear how Nick's human-first approach to leadership has empowered teams to thrive under pressure, transcending titles and status in favour of authenticity, humility, and genuine impact. Together, they explore why self-awareness, openness to failure, and the courage to lead with empathy are at the heart of truly legendary leadership. Tune in to discover how embracing your humanity and building others up may just be the most powerful legacy you leave behind.   Episode Timeline:  00:00 Introduction 11:51 Embracing innovation and tackling ambitious projects 15:48 The importance of authenticity and being human in leadership 20:16 Learning from failure and the power of reflection 32:06 Building a strong, supportive family while leading global projects  38:09 Leading high-performing teams through empowerment and simplicity 44:22 The origins of NEOM's The Line: bold ideas and collaboration 52:03 Leading diverse teams and unlocking innovation through trust 57:31 Supporting women's leadership for future generations   Key Takeaways:  Nick shares stories of nurturing talent and pride in seeing former colleagues grow, highlighting the importance of building others up on your leadership journey. Nick discusses the value of showing up authentically, empowering diverse teams, and leading with humility, whether in the high-pressure corporate world or ambitious projects like NEOM's "The Line".  Nick's career, shaped more by "default than design," showcases how adaptability, curiosity, and learning steer personal and professional growth. He talks of the importance of reflection, being open to new ideas and leveraging lessons from both success and failure.   ABOUT Nick Peel Nick has over 30 years of senior commercial and operational leadership expertise under his belt with esteemed organisations like Arsenal FC, LandSec,  Battersea Power Station, McArthur Glen Designer Outlets, and Morrison Supermarkets. He has also held Non-Exec roles with a number of entities, including UCI World Cycling Championships, Streetwork charity, and Icons.com. His career spans retail, hospitality, property / real estate and sports, which he confesses is more by default than by design.    Nick is currently Director of Operational Readiness for THE LINE, the futuristic city under development at NEOM in Saudi Arabia. He specializes in building high performance teams, creating go to market strategies, building the new, and fixing the broken. He prides himself on a ‘ human first ‘ leadership style, and is motivated by change, learning, travel, and in particular his family and children.   Connect with Nicholas: LinkedIn: https://www.linkedin.com/in/nick-peel-a5943a9?utm_source=share&utm_campaign=share_via&utm_content=profile&utm_medium=ios_app    Connect: 
  Find | Cathleen O'Sullivan  Business: cathleenmerkel.com   Email: cmc@cathleenmerkelcoaching.com  LinkedIn: https://www.linkedin.com/in/cathleen-merkel/ Instagram: https://www.instagram.com/legendary_leaders_cathleenos/     FOLLOW LEGENDARY LEADERS ON APPLE, SPOTIFY OR WHEREVER YOU LISTEN TO YOUR PODCASTS.  

This is a BONUS EPISODE of the Digital Marketing Podcast by Exposure Ninja---------------The marketing landscape is becoming increasingly automated and impersonal — yet consumers are longing for authentic connections before making major purchasing decisions.This disconnect creates an unprecedented opportunity for forward-thinking marketers willing to take a radical approach: putting humans back at the center of their strategy.Over $1 trillion was spent on advertising last year, but studies show people only remember about 3% of the ads they see. That means roughly $950 billion was wasted on forgettable marketing that failed to create meaningful connections.In this episode, Exposure Ninja's CEO, Charlie Marchant, is joined by Phil Tregus-Evans, CEO of Giraffe Social Media and author of the new book "Human First Marketing," who reveals:• Why treating B2B customers as data points rather than humans is destroying trust and wasting marketing budgets (and the simple shift that instantly changes how prospects respond)• The shocking problems with the traditional marketing funnel that dates back to 1898 (and the innovative "Pinball Method" that accurately reflects how modern buyers actually make decisions)• A practical framework called EMPATH that replaces outdated customer avatars with nuanced human understanding that captures what demographics consistently miss• How to strategically balance AI implementation with authentic human connection (avoiding the "lazy AI" trap that makes your content instantly forgettable)In this episode, you'll discover why putting real team members at the forefront of your marketing substantially increases conversion rates and how leading brands are rebuilding trust in an increasingly sceptical marketplace.As Phil explains: "I think with the advance of data and all of the different ways we now do marketing, we've kind of lost touch a little bit with the fact that when you boil it down, marketing is just one group of humans trying to demonstrate the value they can provide to another group of humans."If your competitors are fixated on automation while neglecting the human element, this episode provides your roadmap to meaningful differentiation that drives sustainable growth through authentic connection.

Nobody becomes a pediatric therapists to make children's lives miserable, or worse, create pain and life limiting boney deformities and yet, there's a very real possibility that somewhere along your career path, that's exactly what your suggestions or recommendations might have done. Now this is a confronting thought , but one that needs some airtime, with a little self-reflection and no judgement - certainly not from me, because I'm right there with you. I think it was Maya Angelou who said ‘do the best with the knowledge you have, but when you know better, do better' which is a lovely quote to live by. With that in mind, this conversation with Sharon Sutherland and Jenn McKee is a not to be missed deep dive into what they call a human first approach to seating and wheelchair mobility, but what I'll call a holy smokes - our solutions may have been part of the problem here people. Sharon and Jenn share how they support seating and wheelchair mobility with a beautiful human first approach. We discuss real clinical cases and dig into all the tricky bits we constantly run up against as therapists, managing head support and keeping feet on footplates, complex bodies, silent pain, navigating team disagreements and technology shortfalls, getting family buy-in, dynamic systems and pommels. There were so many essential topics we covered that this interview extends waaay over the usual hour. I was going to split it into two parts, but I've decided to try out a longer form interview. Please let me know if you like the longer interview - and if, like me, you had a couple of slap the head moments!! There's a ton of additional links and resources for you to grab at https://www.wiredondevelopment.com related to this conversation Enjoy!

Nobody becomes a pediatric therapists to make children's lives miserable, or worse, create pain and life limiting boney deformities and yet, there's a very real possibility that somewhere along your career path, that's exactly what your suggestions or recommendations might have done. Now this is a confronting thought , but one that needs some airtime, with a little self-reflection and no judgement - certainly not from me, because I'm right there with you. I think it was Maya Angelou who said ‘do the best with the knowledge you have, but when you know better, do better' which is a lovely quote to live by. With that in mind, this conversation with Sharon Sutherland and Jenn McKee is a not to be missed deep dive into what they call a human first approach to seating and wheelchair mobility, but what I'll call a holy smokes - our solutions may have been part of the problem here people. Sharon and Jenn share how they support seating and wheelchair mobility with a beautiful human first approach. We discuss real clinical cases and dig into all the tricky bits we constantly run up against as therapists, managing head support and keeping feet on footplates, complex bodies, silent pain, navigating team disagreements and technology shortfalls, getting family buy-in, dynamic systems and pommels. There were so many essential topics we covered that this interview extends waaay over the usual hour. I was going to split it into two parts, but I've decided to try out a longer form interview. Please let me know if you like the longer interview - and if, like me, you had a couple of slap the head moments!! There's a ton of additional links and resources for you to grab at https://www.wiredondevelopment.com related to this conversation Enjoy!

Welcome back to get psyched, as always we're keeping it real — and a little unhinged. Tune in as we explore what it means to be a human before the job title, including:

Today's episode is a little different — and a little personal. I'm sharing the real story behind why I changed the name of this podcast from Feel Good Social to Human-First Founders — and what this evolution means for me, for you, and for the future of this space.We're talking about growth, alignment, shifting seasons, and how to let go of something that's meant a lot… without losing the heart of it.Hit Play Now To Hear:✸ Why Feel Good Social will always matter to me (and probably to you, too) ✸ What's been shifting in my work, voice, and vision lately ✸ How this new name reflects the values I'm bringing into my business ✸ What to expect from Human-First Founders moving forwardIf you've ever found yourself evolving and unsure how to bring your people along — this one's for you. Thanks so much for being here. I'm so excited for what's next.

In this special episode of LFTSL, we sit down with Ben O'Keeffe, the renowned international rugby referee from New Zealand who has officiated at two Rugby World Cups, recently reached 100 Super Rugby games, and is now celebrating a personal milestone—his engagement to Wilhelmina! Ben shares his remarkable journey, from his childhood days in New Zealand playing sports to the steps he took to become a top-tier referee, balancing the pressure of the global stage with his equally impressive career in the medical field.Dive into Ben's experience officiating high-stakes matches across hemispheres, hear how he learned to speak French for Top 14 matches, and discover how he manages co-founding oDocs Eye Care while also providing anti-wrinkle treatments in Auckland! If you've ever wondered what it takes to excel in such diverse fields—both on and off the pitch—this episode is a must-listen. Plus, learn about the tight-knit community of rugby referees and the mental resilience tools needed to thrive amid controversy and high expectations.Tune in to hear:Ben's early life and the spark that led him to pursue refereeing.Refereeing at the Rugby World Cup—the pinnacle of a ref's career.The balancing act of being a world-class referee and a medical professional.Key advice for aspiring referees who dream of breaking into the big leagues.Join us for a conversation that will entertain, inspire, and give you a whole new appreciation for the critical role referees play in the world of rugby!

When the world's moving at warp speed, how do you stay relevant—especially with an audience that hates being marketed to? Just ask Adam Walden, VP of Brand & Corporate Marketing at GitHub. As AI rewrites the rules of software development, Walden shares how his team earns trust from skeptical developers by embedding marketing within product teams, embracing a “Possibility Mindset,” and crafting platform-native content that fits closed ecosystems. He also dives into how AI is reshaping both the developer experience and marketing execution—with AI agents poised to transform how teams build and run campaigns.

Welcome to episode 206 with Karsta Lowe, who is an Olympian and professional volley ball player who was a member of the United States women's national team that won bronze medals at the 2016 Rio Olympic Games. Karsta has played volley ball, at the highest level, all over the world, winning multiple titles and medals along the way.  But throughout her career she was also struggling with anxiety, depression and OCD which would later lead to an eating disorder and suicidal thoughts. In this episode I chat to Karsta about how both her mental struggles and international career progressed and intertwined. We chat about her childhood experiences with mental health issues and about how these were complicated further by the loss of her father at a young age. We also chat about going to the Olympics and the struggles she faced off the court, how all of this led to Karsta getting help and what that help looked like for her. And we chat about life after professional sport, the different types of grief, learning to be gentle and how life changes when you accept radical compassion. The idea of a lifelong athlete being at the Olympic Games, on the way to winning a medal, but also completely falling apart at the same time, just goes to show that you never know what someone might be going through, despite how strong they look on the outside. You can connect with Karsta on social media @karstalowe You can connect with me on social media @propermentalpodcast or via www.propermentalpodcast.com. You can support the show and help me to keep it independent and ad free by buying a coffee at www.buymeacoffee.com/propermental Another great way to support the show and spread the word is to rate, review and subscribe on whatever platform you get your podcasts from. If you or anyone you know needs to find support in your local area, please go to www.hubofhope.co.uk Thanks for listening!

Are you settling for "realistic" goals? Verl Workman, CEO of Workman Success Systems, throws out the rulebook in this electrifying episode, revealing why "SMART" goals are holding you back. Unveiling his revolutionary "STUPID" framework, urging agents to embrace transformational, purpose-driven ambitions.    We dive deep into Verl's journey from struggling entrepreneur to real estate coaching powerhouse, and discover the secrets to building a thriving referral-based business.    Learn how to adapt to market shifts, lead with authenticity, and prioritize human connection over transactions. With insights on team building, prospecting, and the power of consistent action, Verl challenges you to redefine success and unlock your true potential.   Connect with Verl on - Facebook - LinkedIn or online at verlworkman.com.   Learn more about Workman Success Solutions on - Instagram - Facebook - LinkedIn and online at www.workmansuccess.com. To check out Verl's book Raving Referrals for Real Estate Agents visit: https://referralchampion.com https://www.amazon.com/dp/B0DXR2CTFB   Follow Real Estate Insiders Unfiltered Podcast on Instagram - YouTube - Facebook - TikTok. Visit us online at realestateinsidersunfiltered.com.   Link to Facebook Page: https://www.facebook.com/RealEstateInsidersUnfiltered Link to Instagram Page: https://www.instagram.com/realestateinsiderspod/ Link to YouTube Page: https://www.youtube.com/@RealEstateInsidersUnfiltered Link to TikTok Page: https://www.tiktok.com/@realestateinsiderspod This podcast is produced by Two Brothers Creative.

We talk to Goldie owner and creator of The Lazy Ballerina club about the launch of her brand dropping its first apparel the Human Crewneck. The Lazy Ballerina Club's mission is to remind us to be Human First and Dancer Second. This message celebrates all that we are in a world that focuses on what we are not.We laugh and get super real in this episode you don't want to miss it!Want a Crew Neck, follow link bellow:https://lazyballerinaclub.com/Instaram @thelazyballerinaclubTikTok:  @lazyballerina

How will AI shape the future of hiring from a candidate and company perspective? How can AI to help us assess skills and human potential in the hiring process? My guest on this episode is Lindsey Zuloaga, Chief Data Scientist, HireVueDuring our conversation Lindsey and I discuss: Why she calls herself a techno-realist and what that means.Why it is a misconception that AI, not humans make the final hiring decisionsHow evaluating and testing AI tools can prevent falling prey to overhyped, ineffective solutions.The potential of AI to remove traditional biases in the hiring process.How focusing on potential and assessing skills over past experience can transform hiring practices.Connecting with Lindsey: Connect with Lindsey Zuloaga on LinkedInEpisode Sponsor: Next-Gen HR Accelerator - Learn more about this best-in-class leadership development program for next-gen HR leadersHR Leader's Blueprint - 18 pages of real-world advice from 100+ HR thought leaders. Simple, actionable, and proven strategies to advance your career.

Is your team culture prepared for the challenges of modern remote work?Lav Crnobrnja, co-founder and CEO of Vacation Tracker, shares his journey from building a leave management tool to scaling a fully remote, thriving startup. Learn how Lav's team grew from a small experiment in Slack to a 19-person global operation, his hiring philosophy, and how he cultivates confidence and gratitude in his team.Key Takeaways:Delegation is about accountability, not micromanagement. Lav explains how shifting from overseeing tactics to focusing on outcomes allows teams to take ownership and deliver results.Hiring for attitude over experience. Lav emphasizes identifying “diamonds in the rough” with intelligence and the right attitude, guiding them to develop their skills and grow within the company.Customer support with a human touch. Despite advances in AI, Lav insists on maintaining excellent, human-first customer service to ensure customers feel valued and understood.Key Timestamps:00:00:00 - Intro00:03:17 - The first $2500:06:11 - Why Vacation Tracker integrated with Slack00:09:27 - Evolving the ideal customer profile00:11:11 - Lav's hiring philosophy: diamonds in the rough00:16:56 - Balancing jack-of-all-trades vs. specialists00:19:25 - How Lav identifies talent00:22:32 - Definition of excellent customer support00:23:42 - Learning delegation during COVID00:27:12 - The importance of building confidence in teams00:29:01 - Lav's tacos of gratitudeKey Topics Discussed:remote work, Vacation Tracker, hiring strategies, customer support, employee confidence, delegation, team culture, Slack integration, bootstrapped startups, HR solutionsMentions:Zen Mind, Beginner's Mind by Shunryu Suzuki: https://en.wikipedia.org/wiki/Zen_Mind,_Beginner%27s_MindBuild Stronger, Connected, More Engaged Teams:Use Coupon Code: AMAZINGTEAMS for 15% off for the first 3 months.About the Amazing Teams Podcast:We started this podcast because we love teams, especially amazing ones. Michael Jordan said it best, "Talent wins games, but teamwork and intelligence win championships." This is what we're all about!Our mission is to help others build amazing teams by having authentic conversations with remarkable people who are building amazing teams. We will explore the tactics, strategies, and frameworks that have helped them succeed.The Amazing Teams Podcast is produced by HeyTaco and edited by Lifetime Value Media.Learn more about LTV at: https://www.lifetimevaluemedia.com

Send us a textWelcome to another thought-provoking episode of The Learning Culture Podcast! Today we're diving deep into the transformative power of self-compassion in leadership with our special guest, Massimo Backus. Massimo, a pioneer in advocating for more human-centric leadership, shares insights from his upcoming book, "Human First, Leader Second." Together, we explore the radical shift away from the myth of perfection and control, toward embracing vulnerability and kindness in both personal and professional realms.Join us as we discuss the value of self-compassion, the misconceptions of traditional leadership, and how acknowledging our critical inner voices can lead to profound personal growth. This episode is a heartfelt exploration of how embracing our humanity can lead to stronger, more resilient leadership. So, tune in, get inspired, and discover how self-compassion can revolutionize not only your leadership approach but your entire perspective on life.Massimo Backus LinkedInAndrew Barry LinkedIn

Dr. Nathan Regier, your host, welcomes returning podcast guest Massimo Backus, a distinguished executive coach and leadership development consultant. He is the host of the Leadership Mind podcast and a documentary filmmaker who captures the essence of the human experience and an empathetic and holistic approach to leadership.    In today's conversation, Massimo shares wisdom from his new book Human First, Leader Second: How Self Compassion Outperforms Self Criticism, underscores the importance of loving ourselves first, and offers insights into today's leadership.    Key Takeaways: [2:15] Massimo's book started off as a dream and became a reality because the message matters.  [4:21] What surprised Massimo most about the book writing process?  [5:45] The main message of Human First, Leader Second: How Self Compassion Outperforms Self Criticism is that our humanness is what connects us all together.  [8:04] Massimo's journey is living proof of the humanness of the life journey and the importance of self-compassion.  [11:31] How Massimo designed the book and how he hopes it will be used. [14:08] Research suggests you will be more successful if you practice self-compassion.  [15:05] The unique perspective on self-compassion that Massimo wants to shine a brighter light on.  [16:36] WIMPS are well-intentioned, misinformed protectors that we have to learn to live with.  [18:35] The three steps that are an on-ramp into the practice of self-compassion.  [19:40] Without accountability, there is no self-compassion.  [20:35] Massimo unpacks the importance of awareness, acceptance and accountability.  [22:02] Feelings are for feeling, and feelings are just data points.  [24:05] Action items that will lead to accountability.  [26:06] Massimo explains how to feel feelings without losing control.  [28:25] Emotions are a language that we all need to learn to speak with fluency.  [29:28] Massimo's word model covers awareness, acceptance and accountability.  [32:05] Becoming comfortable in your own skin is about more than just acting authentically.  [34:24] Massimo's Declaration captures the key lessons from his book.  [37:57] Massimo's invitation to pause and ask yourself how to employ self-compassion.   Mentioned in this episode: The Compassion Mindset Compassionate Accountability: How Leaders Build Connection and Get Results, Nate Regier Visit Next-Element On Compassion Podcast Episode 037: Self-compassion: The Key to Effective Leadership with Massimo Backus  Human First, Leader Second: How Self Compassion Outperforms Self Criticism, Massimo Backus  Massimo Backus on LinkedIn   The Compassionate Accountability Podcast is produced in partnership with Podfly Productions.    Tweetables: “The idea for this book hit me over the head and I just couldn't let it go.” #oncompassion   “Self-compassion is the practice that allows us to accept our humanity.” #oncompassion   “We don't need to control or be perfect all the time. That's actually getting in our way.”  #oncompassion   “When we're internally resourced by self-compassion, we don't need validation from others.” #oncompassion   “I can be the author of my story, rather than the victim of it.” #oncompassion

In this insightful episode of The Fiercely Fueled Podcast, the Coach Pia welcomes Clarice Thighe from Odyssey Strength, Dublin, a competitive lifter and innovative powerlifting coach specializing in mental coaching. Clarice discusses her journey into mental coaching, her approach to incorporating mindset training with physical training, and the importance of athletes' mental health. The conversation explores the significance of visualization and positive self-talk, the impact of environment and internal dialogue on performance, and the concept of balancing human needs with athletic goals. Clarice also shares practical tips and personal anecdotes, making a strong case for the role of mental resilience and positive thinking in achieving high performance in powerlifting and beyond.     Connect with our guest: Instagram: @clarice_odyssey https://www.instagram.com/clarice_odyssey/ Links and Resources:  Get our free pre & post-training meals guide https://guide.fiercelyfueled.com/podcast  Follow Fiercely Fueled Nutrition:    Instagram: @fiercelyfuelednutrition https://www.instagram.com/fiercelyfuelednutrition/    Facebook: https://www.facebook.com/fiercelyfueled    YouTube: https://www.youtube.com/channel/UC7sAH26zWzvrI-73I1J3icA

Tune in to hear:What insight did Joe have that prompted him to start applying Behavioral Finance in practical ways while much of the industry was focused elsewhere?Why are so many firms relying on the old-fashioned educational approach when building client-centric tools and technology seems to be the way forward?What is an example of a compelling promise a wealth management firm could make to their clients?Is it time for those who entered the business because they love picking stocks and crunching numbers to roll off, re-educate or learn new skills? Also, what can we do to attract the next generation of talent?When Joe looks at the RIAs he'd want to invest in vs. those he would pass on, what are the defining differences between them?How can Joe separate the wheat from the chaff during their vetting process?LinksJoe Duran on LinkedInRise Growth PartnersJoe Duran on TwitterConnect with UsMeet Dr. Daniel CrosbyCheck Out All of Orion's PodcastsPower Your Growth with OrionCompliance Code: 3066-OAS-11/27/2024

Dania Shaheen Gutterson is a Senior Director at Bain & Company, a game-changing data platform giving private equity dealmakers a crystal ball for optimizing their M&A outcomes. In this episode, KJ and Dania discuss the evolution from traditional consulting methods to leveraging AI for faster, smarter data insights, highlighting Bain's innovative platform. Dania shares her journey and passion for disruptive innovation, practical AI applications, and the necessity of challenging the status quo.    Key Takeaways: 03:30 Practical AI in Consulting 04:51 Challenges and Opportunities in AI 10:03 DealEdge: Revolutionizing Private Investment 21:04 Future of Technology and Consulting   Quote of the Show (22:00): "It's not people versus Gen AI. It's people with Gen AI versus Gen AI." – Dania Shaheen Gutterson   Join our Anti-PR newsletter where we're keeping a watchful and clever eye on PR trends, PR fails, and interesting news in tech so you don't have to. You're welcome.   Want PR that actually matters? Get 30 minutes of expert advice in a fast-paced, zero-nonsense session from Karla Jo Helms, a veteran Crisis PR and Anti-PR Strategist who knows how to tell your story in the best possible light and get the exposure you need to disrupt your industry. Click here to book your call: https://info.jotopr.com/free-anti-pr-eval   Ways to connect with Dania Shaheen Gutterson: LinkedIn: https://www.linkedin.com/in/dshaheen1/ Company Website: http://www.bain.com   How to get more Disruption/Interruption:  Amazon Music - https://music.amazon.com/podcasts/eccda84d-4d5b-4c52-ba54-7fd8af3cbe87/disruption-interruption Apple Podcast - https://podcasts.apple.com/us/podcast/disruption-interruption/id1581985755 Spotify - https://open.spotify.com/show/6yGSwcSp8J354awJkCmJlD  See omnystudio.com/listener for privacy information.

Send us a textThis week, I speak with Alex Mufson, a Human Design expert and CEO and founder of REV, which is leading the revolution towards a world of human-first businesses. In this episode, Alex and I talk about: Human Design & Business From a horse trainer to a human design expert Entrepreneurs and the undefined root center The third line in human design Rev and how it's changing the entrepreneurial world Splenic authority & emotional authority Running a Human Design aligned business Wholistic Human Design Academy use code: blackfriday24 until 11/30/24 1:1 Coaching Package : use code: blackfriday24 until 11/30/24Links:SubstackLuna AstrologyHD 101 ClassMastery Monday NewsletterWhere you can find Alex:Revhumandesign.comInstagramWhere you can find Rochelle: InstagramTikTokWebsiteYouTubeEmail: info@rochellechristiane.comSupport the showWhere you can find Rochelle:Instagram, TikTok, Website, YouTube Email: info@rochellechristiane.com

Doug Shannon is an esteemed IT automation professional with over 20 years of experience in advanced technology roles. In this episode, KJ and Doug explore the evolving culture in businesses, the impact of multi-generational workforces, and the critical need for integrating new technologies effectively while maintaining a human touch. Doug also shares practical advice on fostering collaboration and planning for organizational changes in a rapidly evolving AI landscape.   Key Takeaways: 08:29 The Changing Culture in Business 15:02 Planning for Attrition and Automation 21:59 Generational Differences in Data Sharing 23:12 The Future of AI and Human Integration 27:11 The Concept of Explainable AI 29:55 The Importance of Being a Jack of All Trades   Quote of the Show (27:00): “You should be enabling, empowering, and emboldening your employees because they're your first customers.” – Doug Shannon   Join our Anti-PR newsletter where we're keeping a watchful and clever eye on PR trends, PR fails, and interesting news in tech so you don't have to. You're welcome.   Want PR that actually matters? Get 30 minutes of expert advice in a fast-paced, zero-nonsense session from Karla Jo Helms, a veteran Crisis PR and Anti-PR Strategist who knows how to tell your story in the best possible light and get the exposure you need to disrupt your industry. Click here to book your call: https://info.jotopr.com/free-anti-pr-eval   Ways to connect with Doug Shannon: LinkedIn: https://www.linkedin.com/in/doug-shannon/ Company Website: https://www.theiathinktank.com/ Company LinkedIn: https://www.linkedin.com/company/solutionsreview-com/      How to get more Disruption/Interruption:  Amazon Music - https://music.amazon.com/podcasts/eccda84d-4d5b-4c52-ba54-7fd8af3cbe87/disruption-interruption Apple Podcast - https://podcasts.apple.com/us/podcast/disruption-interruption/id1581985755 Spotify - https://open.spotify.com/show/6yGSwcSp8J354awJkCmJlDSee omnystudio.com/listener for privacy information.

In today's episode, we delve into the transformative power of self-compassion in leadership with our recurring guest, Massimo Backus—an esteemed executive coach and author of Human First, Leader Second. Together, Andy and Massimo explore why self-compassion is a vital, yet often overlooked, skill for effective leadership, challenging the traditional emphasis on emotional toughness.Massimo, who has been on the podcast multiple times, brings fresh insights from his new book and shares practical frameworks for incorporating self-compassion into daily leadership practices. They discuss:The challenges leaders face in being kinder to themselvesHow this mindset shift can improve long-term resilience and team dynamicsThe importance of mindfulness, creating mental space, and balancing professional decorum with authenticityThis episode is packed with actionable advice, real-life examples, and the latest research to help leaders at all levels enhance their well-being, performance, and relationships within their organizations. So, whether you're managing a team or trying to navigate your own career journey, this episode offers invaluable tools for driving sustainable success through self-compassion.Massimo built his successful executive coaching practice based on the radical idea that self-compassion is a leadership epiphany. It is radical because it is in direct opposition to the traditional leadership orthodoxy that you have to become less of a human to be a better leader. Now through his coaching practice, group facilitation, speaking and the launch of his upcoming book Human First, Leader Second, Massimo is taking his message of self-compassion to the C-suites of the Fortune 1000.Connect with Andy Storch:WebsiteLinkedInJoin us in the Talent Development Think Tank Community!Join us at the Talent Development Think Tank ConferenceConnect with Massimo Backus:LinkedInWebsite

My guest on this episode of the Ready Yet?! Podcast is Kris Ward, Founder of the Win The Hour, Win the Day philosophy. Join us as we discuss the power of super toolkits over traditional to-do lists, the significance of managing business interruption, and how to shift from being a solopreneur to a strategic business owner. Chris offers actionable advice on how to work smarter, not harder, and truly tap into your zone of genius. Learn how Chris's transformative approach not only saves time and boosts income for entrepreneurs but also offers them the ability to enjoy their lives, even amid life's unpredictability.GUEST RESOURCEShttps://winthehourwintheday.comhttps://podcasts.apple.com/ca/podcast/win-the-hour-win-the-day/id1484859150 https://www.linkedin.com/in/kriswardgetoutofyourownwayhttps://www.instagram.com/kriswardlivehttps://www.facebook.com/WinTheHourWinTheDayhttps://www.tiktok.com/@kriswardxx BE IN CHARGE >> TAKE ACTION >> GET RESULTSConquer Your BusinessJoin us on FacebookLinkedInInstagramYouTubeDownload your free copy of Erin's ebook, Connect as a Human First here.

On this episode of the Ready Yet?! podcast, my guest is George Torok, founder of Superior Presentations and an expert in executive communication. Join us as we discuss common networking mistakes and the power of relationship-building over shallow sales pitches. George shares actionable advice on making strong human connections, why leading with empathy matters, and how to use language effectively to engage your audience.GUEST RESOURCESGeorge Torok is a seasoned communication coach and speaker with over 25 years of experience. From overcoming his own shyness to becoming a sought-after expert, he understands the challenges and rewards of effective communication. His mission is to empower business leaders to communicate with confidence and clarity, believing that a more connected world starts with better conversations. Through his books, podcasts, and workshops, George offers practical strategies and a touch of humor to help individuals enhance their messaging and achieve their goals.https://www.speechcoachforexecutives.comhttps://www.linkedin.com/in/georgetorokpresentations BE IN CHARGE >> TAKE ACTION >> GET RESULTSConquer Your BusinessJoin us on FacebookLinkedInInstagramYouTubeDownload your free copy of Erin's ebook, Connect as a Human First here.

On this episode of the Ready Yet?! Podcast, my guest is Mark Myers, a Career Management Coach and Network Development Consultant with a passion for collaboration and development of people and business growth. Join us as we dive deep into topics like self-vulnerability, embracing all our feelings, and navigating fears. Mark shares his journey of discovering self-awareness through personal hardship and his insights into how being true to oneself can lead to more authentic, fulfilling relationships. We also touch on the importance of maintaining curiosity and kindness in our personal growth processes.GUEST RESOURCESMark Myer is a seasoned speaker and coach who helps individuals connect with themselves and others to achieve their goals. Through Evolve Connection Partners, he leverages his executive networking skills to assist clients in personal and professional growth. He's a recognized Dale Carnegie trainer and has received awards for his leadership in Financial Executive International.https://www.linkedin.com/in/jmarkmyers  BE IN CHARGE >> TAKE ACTION >> GET RESULTSConquer Your BusinessJoin us on FacebookLinkedInInstagramYouTubeDownload your free copy of Erin's ebook, Connect as a Human First here.

In Episode 193 of the GAHHDcast, we sat down with rapper, show host, and community leader Bookem Bridges to discuss his inspiring journey from high school dropout to Hudson County Sheriff. As the founder of The Bridges Project and host of The Bookem Show, Bookem has been dedicated to bridging the gap between law enforcement and the community, using hip-hop as a powerful tool for connection and mentorship. He reflects on his 2020 album Bridges Project, his musical inspirations, and his role as a mentor to the youth in his community. Bookem shares his philosophy of being a human being first, with his occupation as a cop coming second, emphasizing the importance of being part of the community, not apart from it. We explore his aspirations, his legacy, and his unique approach to making a positive impact through both music and public service --- Support this podcast: https://podcasters.spotify.com/pod/show/last-breath-ent/support

My guest today is Noah Pusey, President and CEO of Ripple Feedback. Join us as we discuss the pivotal role of continuous feedback in talent management and workplace culture, the challenges of remote work culture, the importance of generational differences in the workplace, and strategies for small business owners to foster a positive work environment. Noah explains why traditional annual reviews are outdated and shares how Ripple uses survey analytics to provide actionable, timely feedback to improve employee engagement and retention. This episode is perfect for entrepreneurs and leaders looking to enhance their team dynamics and company culture. GUEST RESOURCESNoah Pusey is the President and CEO of Ripple Analytics - a cloud-based talent assessment platform that replaces the annual review with timely, objective and actionable peer-to-peer data.  Ripple disrupts how organizations evaluate talent and empowers leaders to build stronger, engaged, efficient, productive and culture-driven teams.  Noah received his undergraduate degree from Boston College and his law degree from Brooklyn Law School.  https://ripplefeedback.comMention the Ready Yet podcast for a special discount https://www.linkedin.com/in/noah-l-pusey-81236229 BE IN CHARGE >> TAKE ACTION >> GET RESULTSConquer Your BusinessJoin us on FacebookLinkedInInstagramYouTubeDownload your free copy of Erin's ebook, Connect as a Human First here.

In this episode of the Ready Yet?! podcast, my guest is branding expert Laura Bull, who has a storied career spearheading marketing at Sony Records and authoring the bestseller 'From Individual to Empire.' We delve into the crucial differences between branding and marketing, why your brand is much more than a logo, and how to create a powerful personal brand. Laura shares her insights on blending business and creative identities, understanding your target audience, and building lasting brand loyalty. Tune in if you're ready to elevate your brand and stand out in a crowded marketplace. GUEST RESOURCESLaura Bull is a bestselling author and brand strategist who has transformed countless individuals into successful business brands. After a decade at Sony Music, where she worked with artists like Carrie Underwood and Brad Paisley, she now teaches others how to build powerful personal brands. Her book, From Individual to Empire, offers practical advice on creating an authentic and competitive brand. Bull is also a consultant, speaker, and adjunct professor.https://www.thebrandmgmt.comhttps://www.linkedin.com/in/laurabullbrandinghttps://www.instagram.com/thelaurabullhttps://www.facebook.com/LauraBullBranding BE IN CHARGE >> TAKE ACTION >> GET RESULTSConquer Your BusinessJoin us on FacebookLinkedInInstagramYouTubeDownload your free copy of Erin's ebook, Connect as a Human First here.

In this episode of The Future of Teamwork, Dane sits down with Massimo Backus, author of Human First, Leader Second, and founder of Massimo Backus Leadership. Massimo shares his journey of discovering self-compassion after a humbling experience in leadership and how that shaped how he now approaches leadership with self-awareness and self-compassion. Massimo advocates for emotional fluency within teams. He argues that when teams can freely express emotions, the emotions pass more quickly, helping people make clearer, more thoughtful decisions. They also reflect on the evolution of leadership, noting how we've been conditioned by industrial-era mindsets to always strive for progress even though we're human. Listen to learn how self-compassion, accountability, and open dialogue can foster healthier, more productive workplaces.Key Takeaways:00:00 Introduction to the Future of Teamwork02:06 Massimo's Journey to Self-Compassion04:09 The Power of Self-Compassion in Leadership09:00 Implementing Self-Compassion in Teams19:45 Practical Tips for Team Check-Ins25:05 Embracing Vulnerability and Humanity26:47 The Evolution of Work and Social Contracts29:34 Self-Awareness and Self-Acceptance32:14 Challenges of Servant Leadership34:19 Personal Accountability in the Workplace41:17 The Importance of Transparency43:29 Developing Self-Compassion Skills46:49 Conclusion and Final Thoughts

On this episode of the Ready Yet podcast, I'm thrilled to be joined by Jeff West, the co-author of 'Streetwise to Saleswise'. We chat about the art of storytelling in sales, the concept of 'fusion points,' and how emotions and logic collaborate in decision making. Jeff shares incredible insight from his book, drawn from his vast experience in sales, including a fascinating story about how a moment in New Orleans inspired an entire storyline. We also dive deep into handling objections, the importance of empathy in sales, and the impact of building genuine relationships. Jeff even gives us a sneak peek into his collaborative event, SalesWise Live. GUEST RESOURCESJeff West is the coauthor of the business/sales parable, Streetwise to Saleswise, along with international bestselling author and sales authority, Bob Burg. He's the coauthor, along with Direct Sales Legend Lisa M. Wilber, of the bestselling business parable, Said the Lady with the Blue Hair. And he's the author of the heartwarming business/sales parable, The Unexpected Tour Guide. All three parables earned accolades; two from Axiom Business Book Awards®, two from The National Indie Excellence Awards® and one from The American Bookfest Awards. https://jeffcwest.comwww.fusionpoints.comhttps://www.linkedin.com/in/jeffcwesthttps://x.com/JeffCWestAuthorhttps://www.facebook.com/jeff.west.330 BE IN CHARGE >> TAKE ACTION >> GET RESULTSConquer Your BusinessJoin us on FacebookLinkedInInstagramYouTubeDownload your free copy of Erin's ebook, Connect as a Human First here.

My guest on this episode of the Ready Yet?! podcast, is Joe Casabona, podcast systems coach and software engineer. Join us as we dive into the concept of achieving more by working less. Joe shares his journey from selling mixed CDs in high school to becoming a successful podcaster with over a decade of experience. We discuss the importance of creating efficient workflows, automating tasks, and focusing on quality over quantity. Joe emphasizes the significance of having the right mindset and strategies to work smarter, not harder. Whether you're a business owner or aspiring entrepreneur, Joe's insights on balancing work with life and leveraging technology to reduce workload are invaluable. GUEST RESOURCESJoe Casabona is podcast systems coach who helps busy solopreneurs take back their time. Some even say he perfectly blends content creation and technology like it's the best cup of coffee you've ever had (he says that). Joe's strategies come from his many years of experience: over 10 years creating podcasts, more than 15 years teaching, and over 20 years as a web developer.https://casabona.orghttps://www.linkedin.com/in/jcasabonahttps://www.youtube.com/@JoeCasahttps://www.instagram.com/jcasabona BE IN CHARGE >> TAKE ACTION >> GET RESULTSConquer Your BusinessJoin us on FacebookLinkedInInstagramYouTubeDownload your free copy of Erin's ebook, Connect as a Human First here.

On this episode of the Ready Yet?! podcast I am taking a dive deep into the complexities of brand evolution with Rachel Gogos of Brand ID. Join us as we explore the challenges businesses face as they grow, transitioning from personal to business brands and vice versa. Rachel shares invaluable strategies on maintaining a dynamic online presence, including website development, content marketing, and podcast production. We discuss setting long-term goals, the importance of consistent messaging, and how to effectively utilize social media to connect with your audience. Whether you're looking to refresh your brand or differentiate yourself in a crowded market, you will definitely want to check this out! GUEST RESOURCESRachel Gogos is the founder and CEO of brandiD–a web and content marketing agency that helps you build your brand and business by aligning your profession with your soul's work. Before launching the brandiD, Rachel was an editor at The Wall Street Journal and a communications specialist at the United Nations. Most recently, she authored Build Your Brand: The Soul-Based Guide to Digital Marketing and is the host of the Business of You Podcast.    https://www.linkedin.com/in/rachelgogoshttps://thebrandid.com https://podcasts.apple.com/us/podcast/the-business-of-you-with-rachel-gogos/id1605697913 BE IN CHARGE >> TAKE ACTION >> GET RESULTSConquer Your BusinessJoin us on FacebookLinkedInInstagramYouTubeDownload your free copy of Erin's ebook, Connect as a Human First here.

In this episode of the Ready Yet?!  Podcast I am talking to Daniel Andrews about the art of genuine networking, connections, and relationship building—key elements that have been instrumental in both my and Daniel's business success. From the importance of mutuality and strategic relationship investments to the nuances of giving and receiving correctly, Daniel shares actionable insights and personal anecdotes that highlight his journey and expertise. GUEST RESOURCESDaniel Andrews is a native of Columbia, South Carolina where he currently resides after an absence of 13 years. He owns a business that shows businesspeople how to identify, find, meet, and nurture professional relationships with Key Referral Partners. Fundamentally, he shows businesspeople how to STOP “networking,” and START building true networks. This is his fourth career; he's been successfully self-employed for 35 years (49 if you start with the lemonade stand in first grade). https://www.linkedin.com/in/niasoutheasthttps://danielpatrickandrews.comhttps://www.facebook.com/DanAndrewsNIA BE IN CHARGE >> TAKE ACTION >> GET RESULTSConquer Your BusinessJoin us on FacebookLinkedInInstagramYouTubeDownload your free copy of Erin's ebook, Connect as a Human First here.

"Hey, Familia! Thank you for dancing, laughing, and growing with us. For show notes and more awesome content, visit: SalsaKings.com/i-am-human-first/ See you on the dance floor.

In this episode of the 'Ready Yet' podcast I'm speaking with Kendra Corman, a seasoned marketer with over 10 years of experience helping small businesses and nonprofits. We discuss her journey from the corporate world to running her own successful marketing firm, along with the challenges of restructuring our businesses post-pandemic, the importance of managing meetings, and balancing work to avoid burnout. Kendra shares how AI has revolutionized her workflow, allowing her to save countless hours. We also delve into the emotional aspects of delegation and the importance of maintaining a healthy work-life balance. This episode is packed with insightful strategies and mindset shifts essential for any entrepreneur looking to optimize their business.GUEST RESOURCES Kendra Corman is the founder of KendraCorman.com and H2H Consulting, leveraging her vast marketing expertise to support small businesses and nonprofits. Kendra made her mark by leading campaigns for the iconic Jeep brand and significantly contributing to a top insurance wholesaler as their marketing director. Her journey reflects a passion for meaningful change and the power of strategic marketing. Holding degrees from Penn State University in Advertising and Public Relations, a Masters of Accounting from Oakland University, and an MBA, Kendra's love for learning and teaching shines through. FREE Guide: Five Ways to Leverage Your Marketing https://courses.kendracorman.com/5-ways-leverage-AI-in-marketing https://www.linkedin.com/in/kendracormanhttps://kendracorman.com BE IN CHARGE >> TAKE ACTION >> GET RESULTSConquer Your BusinessJoin us on FacebookLinkedInInstagramDownload your free copy of Erin's ebook, Connect as a Human First here.

In this episode, Rory speaks with Jeff Bartsch, founder of Story Greenlight and veteran content creator for networks like ABC, NBC, and Netflix, about the transformative power of strategic storytelling. Jeff shares his insights on how the elements of a compelling story: character, desire, obstacles, and transformation can be applied to client relationships to create deeper, more meaningful connections. Learn why moving beyond transactional communication and embracing a “human-first” approach is key to engaging clients in a way that resonates with clients on an emotional level. Jeff also dives into how strategic storytelling can help advisors guide clients through complex decisions by framing data within a narrative that speaks to what matters most to them. Are you looking to elevate your communication skills and build stronger client relationships? Curious about how storytelling can unlock growth in your practice? Find out the answers to these questions and more on this Human First storytelling episode with Jeff Bartsch.

“I don't want to be a sleazy salesperson.” “Sales gives me anxiety!” “I'm not good at sales.” If any of these statements resonate with you, you don't want to miss this episode of the Ready Yet?! Podcast. My guest is Diane Helbig and we are diving into our experiences and talking about how to overcome fears in sales. Join us as we discuss the misconceptions surrounding 'soft skills', the fear of being 'salesy', and how to approach sales without feeling manipulative. Diane shares valuable insights on shifting from a sales mode to a learning mode, emphasizing the importance of curiosity and genuine connection in sales. She discusses the detrimental impact of AI tools when used improperly, and the importance of understanding the value of your product or service. Tune in to learn how to enjoy the sales process and connect with your audience authentically.GUEST RESOURCESDiane Helbig is a business advisor, trainer, award-winning author, speaker, and podcast host. As president of Helbig Enterprises, Diane helps businesses and organizations operate more constructively and profitably.   Diane is passionate about guiding business professionals through the challenges of planning and growing a business. From leadership to strategic planning to sales training, Diane provides her clients with expertise based on over 20 years of business leadership and sales experience.  Diane is the author of Succeed Without Selling, Lemonade Stand Selling, and Expert Insights, and is the host of Accelerate Your Business Growth podcast. Diane is a member of the NAWBO Cleveland, and the Ashland University Women in Leadership Advisory Boards. https://www.helbigenterprises.comhttps://www.linkedin.com/in/dhelbighttps://podcasts.apple.com/us/podcast/accelerate-your-business-growth/id385108650 BE IN CHARGE >> TAKE ACTION >> GET RESULTSConquer Your BusinessJoin us on FacebookLinkedInInstagramDownload your free copy of Erin's ebook, Connect as a Human First here.

Did you know that the right words at the right time can transform your business? My guest today is Aurora Winter, a successful serial entrepreneur and the founder of Same Page Publishing. Aurora shares her journey from yacht sales to film production and publishing, emphasizing the power of communication and effective storytelling. We dive into the process of crafting a million-dollar message, leveraging neuroscience in communication, and the importance of always adding value. Aurora also introduces her spoken author method, highlights her award-winning books, and explains how to reverse-engineer business success. Join us as we explore practical tips for turning words into wealth and making a significant impact in any industry.GUEST RESOURCESAurora Winter, MBA, is an award-winning, bestselling author. She is a successful serial entrepreneur, media trainer, creator of the Spoken Author™ method, and founder of Same Page Publishing. She left her lucrative career as a TV executive decades ago to become a full-time author, trainer, and entrepreneur. Using storytelling for business, she created a life of freedom, creativity, and contribution. Now she helps her clients turn their words into wealth, wisdom, and wonder.https://aurorawinter.com  https://www.linkedin.com/in/aurorawinterhttps://x.com/aurorawintermbaGet Your Free Thought Leader Launch Starter Library https://www.samepagepublishing.com/ Aurora Winter Fiction:  Magic Mystery and the MultiversePurchase the trilogy, including Aurora's newest book! https://www.aurorawinter.com/magic https://www.instagram.com/aurorafantasybooks  BE IN CHARGE >> TAKE ACTION >> GET RESULTSConquer Your BusinessJoin us on FacebookLinkedInInstagramDownload your free copy of Erin's ebook, Connect as a Human First here.

Nick Mehta is the CEO of Gainsight, a leading customer and product experience platform that aims to be the operating system for your customer journeys. He's a passionate advocate for Customer Success as a function and as a business strategy, an author of several books on the topic, and recently super-excited about the future of Customer Success in an AI world. We talked about all of these topics and much more. A message from this episode's sponsor - Leadfeeder This episode is sponsored by Leadfeeder. No more not knowing who's coming to your website, convert more leads and get a free trial at Leadfeeder.com: Check out Leadfeeder here. Episode highlights:   1. Customer Success is not the same as Customer Support Yes, they both have the same "CS" initials, and this can confuse people, but it's not the same role. Customer Success conceptually sits somewhere in between Sales and Customer Support and drives customer value and retention. Customer Success is also more than a role, it's a company strategy. It's also part of the product you sell. 2. The end of the zero-interest-rate climate has had a profound impact on Customer Success These days, CEOs and investors value profit today over profit tomorrow. Retention is a huge driver of pure profit, and it's one of the highest-leverage activities you can invest in for a recurring revenue business. On the flip side, leaders are looking to become as efficient as possible and reduce the human effort to drive this retention, leading to a requirement for digital customer success strategies. 3. Yes, you probably do need a Customer Success team in your organisation Chris Degnan (CRO at Snowflake) recently opined on the 20VC podcast that he sees no use for Customer Success teams and would immediately get rid of them. That doesn't work for everyone though, and there are many companies that legitimately need Customer Success teams. It's fair enough to say "Customer Success is a strategy" but someone needs to wake up thinking about this and having it as their biggest priority. Customer expectations are rising all the time, and not all products can look after themselves. 4. Product teams and Customer Success teams need to have a good relationship Too many teams have almost no relationship, or only speak when there's an escalation. Both teams have a legitimate claim to own the customer experience, but they should own it together. The best Customer Success teams don't just bring escalations, or even the "What" but the "Who" and the "Why". This makes the relationship strategic and helps build a great product. 5. AI is going to change everything, but it has to be human-first If you're not keeping up with AI you're going to be left behind. It's important to focus on the evolutionary and revolutionary changes that you can bring to your product. There need to be guardrails in your product to ensure that the customer experience doesn't degrade, and you need to be sensitive to the fears and paranoia of internal teams that might feel threatened... but it's going to happen so you need a strategy to survive and thrive in the AI-powered future. Check out "Digital Customer Success" "In Digital Customer Success: The Next Frontier, a team of trailblazing Customer Success professionals and digital entrepreneurs delivers an insightful discussion of the next stage in Customer Success management. In the book, you'll discover how to design and deploy touchless and automated digital interventions that help your software users learn and grow as they use your product and unlock the value trapped within it — without ever needing to reach out to a live Customer Success Manager. " Check it out on Amazon. Contact Nick You can catch up with Nick on LinkedIn or check out Gainsight. You can also check out the blog post that Nick mentions, The One Thing Billionaire Frank Slootman Got Wrong. Related episodes you should like: Is Product-Led Growth Really For You? (Leah Tharin, Product-Led Growth Guru & Head of Product @ Jua) Embracing Change to Innovate in Product Management (Greg Coticchia, CEO @ Sopheon) The Big Pivot to Reinvent Product Management (Yana Welinder, Founder & CEO @ Kraftful) Helping Superhero Startup Founders Stay Away from their Kryptonite (Richard Blundell, Founder @ Vencha & Co-author "The Go To Market Handbook for B2B SaaS Leaders") Andy Walters' Hot Take - We're Soon Going to be Living in an AI-Assistant-First World (Andy Walters, CEO @ Emerge Haus & Generative AI Expert) Bjarte Rettedal's Hot Take - AI Models Should Be Under Public Ownership or Completely Transparent (Bjarte Rettedal, UX Designer) Greg Prickril's Hot Take - AI is going to change everything for Product Managers (Greg Prickril, B2B Product Management Coach, Consultant & Trainer) Debbie Levitt's Hot Take - Democratising our Work means AI is Going to Steal all our Jobs Sooner (Debbie Levitt, CXO @ DeltaCX and Author "Customers Know You Suck")

Nick Mehta is the legendary CEO of Gainsight, a leading company in the customer success space, where he's played a pivotal role for over 11 years, growing it into a powerhouse with over 20,000 customers and $100 million in ARR. Before Gainsight, Nick was a serial entrepreneur, having led LiveOffice until its acquisition by Symantec, and co-founded Chipshot in the '90s. He holds a bachelor's degree in Biochemistry and a master's in Computer Science from Harvard. Beyond his professional achievements, Nick is a multi-talented individual, known for his popular blog "Metaphysical Musings," where he shares his love for Taylor Swift with nearly 27,000 subscribers. He's also a rapper, an OG shoe dog, and a YouTube celebrity with over 50 parody videos to his name.In this conversation, we discuss:The impact of AI on job security and how it will change the future of work, especially in the context of SaaS and customer success.The concept of "human-first AI" and how companies can leverage AI to remove grunt work while enhancing the human elements of customer interactions.The importance of building strong company culture, focusing on authenticity, transparency, and empathy as key drivers of employee engagement and satisfaction.The balance between the excitement and anxiety surrounding AI adoption, highlighting both the potential benefits and the challenges it poses to knowledge workers.Insights into how Gainsight has evolved over the years, with a particular emphasis on customer lifetime value and the importance of proactive customer success management.The role of leadership in maintaining company values, the importance of vulnerability and openness, and the unique ways Gainsight fosters a sense of community among its employees.ResourceSubscribe to the AI & The Future of Work NewsletterConnect with NickAI fun fact articleAn episode you might like about extending life with email

We're all humans first and leaders second. In this conversation, Paul Wolfe, author of Human Beings First, shares how leaders can stay grounded in their humanity and cultivate deeper connections with the people around them. Paul invites leaders to implement three simple behaviors to help them create safe spaces for their teams. He discusses what it means to be a human-centered leader, how the workforce's values have changed, and what causes leaders to forget that they're human. Over two decades of work at industry-leading organizations like GE and American Express have given Paul a wealth of insights. He shares the good and the bad from his experiences, emphasizing the importance of vulnerability and curiosity in leadership.   Resources: For the entire interview, subscribe to HR Superstars on Spotify, Apple Podcasts, or YouTube, Or tune in on our website. Original podcast track produced by Entheo. Want to connect with thousands of other strategic HR leaders like you? Join the HR Superstars Community! Listening on a desktop & can't see the links? Just search for HR Superstars in your favorite podcast player.* Hear Adam's thoughts on elevating your HR career by following him on LinkedIn. Click here to download 15Five's HR Outcomes Playbook! For more on maximizing employee performance, engagement, and retention, click here. Paul Wolfe's LinkedIn - click here!

Send us a Text Message.Are you struggling to balance business results with employee well-being? Do you wonder how to create a high-performing team while treating them with humanity? It's time to explore the transformative impact of human-first leadership in customer success.Join Rachel Provan as she sits down with Easton Taylor, SVP of Customer Success at Gainsight, to uncover the secrets of creating a thriving, human-centric culture that drives business success.BY THE TIME YOU FINISH LISTENING, YOU'LL DISCOVER:What human-first leadership really means beyond the buzzwords, and why it's more critical now than ever in the challenging tech economyThe 8 key ingredients of human-first leadership, including empathy, authenticity, and personalized experiencesHow Gainsight's core values, including "childlike joy" and "Shoshin" (beginner's mind), shape their unique culturePractical strategies for new leaders to build trust and transparency with their teamsThe crucial role of psychology in developing effective leadership skillsHow to maintain a human-first approach while driving results in challenging timesDon't let the pressure to deliver results destroy your team's morale and effectiveness. Tune in to learn how human-first leadership can transform your customer success department, boost employee engagement, and ultimately drive better business outcomes.********* This episode was sponsored by Vitally.io*********  

Today, I'm talking with Ross Marino, the founder and CEO of Transitus Wealth Partners, as well as Advisor 2X. Ross is a seasoned financial planner with over 35 years of experience and a pioneer of the human-first financial guidance movement.As Ross wisely says, "Life happens, plans change." As a financial advisor, your role goes beyond crunching numbers and discussing products. It's about truly understanding your clients—their thoughts, emotions, and experiences. By connecting with them on a deeper level, you can provide the guidance they need to navigate life's uncertainties. That's what human-first financial advice is all about. In this episode, we dive deep into the human-first process and how a better understanding of your client's circumstances and story, will allow you to create a clear plan to help them retire with confidence.3 of the biggest insights from Ross Marino …What the human-first approach is – and how focusing less on the numbers and more on the person can transform your business.Two simple, yet very powerful questions, you can ask new clients to get them to open up and uncover their money story.What “mission meetings” are and how they can build trust, strengthen relationships, and help you provide better financial guidance.GIFT FROM THIS EPISODE + JOIN THE DBDL INSIDER CREWToday's Gift: Get a free copy of Ross' book, "Shaping Change: How To Respond When Life Disrupts Your Retirement Plan" [while supplies last]To get access to today's free gift AND become a DBDL Insider with VIP access to future resources and exclusive content, text "67" to 785-800-3235. *Message and data rates may apply. Reply STOP at any time to opt-out of receiving text messages.SHOW NOTEShttps://bradleyjohnson.com/67FOLLOW BRAD JOHNSON ON SOCIALTwitterInstagramLinkedInFOLLOW DBDL ON SOCIAL:YouTube - Full InterviewsYouTube - Clips from the ShowTwitterInstagramLinkedInFacebookDISCLOSURE These conversations are intended to provide financial advisors with ideas, strategies, concepts and tools that could be incorporated into the advisory practice, advisors are responsible for ensuring implementation of anything discussed is in accordance with any and all regulatory and compliance responsibilities and obligations.Copyright Triad Partners, LLC 2024TP06243458886