Podcasts about Shared services

In this episode, Joe Moscola, EVP of Shared Services Strategy & Operations at Northwell Health, shares his 23-year journey from surgery PA to systemwide leadership. He dives into intrapreneurship, digital transformation, and how Northwell fosters innovation, efficiency, and patient-centered growth at scale.

$400M/year from all apps? 40M downloads for a 15-minute book summary?In this 2.5 Gamers episode, we explore how Genesis became one of the biggest non-game mobile app publishers in the world, with over $35M/month in revenue, and 400 M+ total downloads.Forget games for a minute. This is the app industry's secret playbook, and it's scaling like crazy.

The City of Tshwane has recently approved special leave for employees undergoing Ukuthwasa, a deeply sacred and spiritual initiation into traditional African healing practices. To shed light on this significant decision, Elvis Presslin spoke to the MMC for Corporate and Shared Services at the City of Tshwane, Kholofelo Morodi

In this episode of the Becker's Healthcare Podcast, Jon M. Joffe, Vice President of Human Resource Operations and Shared Services at Prisma Health, shares his perspective on regional healthcare growth, innovative workforce strategies, and the importance of empathy and listening in leadership. Learn how Prisma Health is leveraging technology and AI to streamline operations while prioritizing employee experience and patient care.

In this episode, Collin Lane, Senior Vice President of Ancillary, Shared Services, and Facilities Management at Atrium Health, discusses the transformative 1.1 million square foot advanced care facility at Atrium Health Carolinas Medical Center. Learn how this project addresses aging infrastructure, growing demand, and the future of healthcare delivery with innovative design, prefabrication, and cutting-edge technologies to meet the needs of a rapidly evolving market.

The City of Tshwane is intensifying its efforts to combat the escalating vandalism of its substation infrastructure, following a recent attack on the SSG Substation in Centurion. The city acknowledges that these criminal acts not only disrupt residents' lives and businesses but also place additional strain on resources. As part of the Executive Mayor's 100-Day Action Plan, the city is bolstering its security measures to protect its infrastructure. To discuss the city's strategy and efforts to address this challenge, Elvis Presslin spoke to Kholofelo Morodi, City of Tshwane MMC for Corporate and Shared Services

In this Government Keynote session, we hear insights from Raj Thuppal, Executive Vice-President, Shared Services Canada on his department's new strategic direction to accelerate progress in areas of digital services, connectivity, hosting and cyber security. Our government leader describes how to collaborate with partners and clients for a world-class enterprise-wide government IT and digital landscape and he discusses how he and his team have been improving digital service delivery through Canada's Digital Ambition. Raj Thuppal, Executive Vice-President, Shared Services Canada For more great insights head to www.PublicSectorNetwork.co  

What if you could transform your healthcare supply chain into a powerhouse of efficiency, communication, and innovation? This week on Power Supply, George Godfrey, Chief Supply Chain Officer and Corporate VP of Shared Services at Baptist Health South Florida, joins us to reveal how his team optimized their daily supply chain operations using Customer Relationship Management (CRM) systems. From streamlining contract renewals to resolving invoice match exceptions, George explains how you can turn time-consuming manual processes into automated solutions that deliver measurable results. Whether you're looking to enhance supplier communication or reduce operational costs, this episode offers valuable strategies for leveraging CRM technology in your facility. Tune in today to discover how CRM tools can help your team build a more efficient supply chain operation! Once you complete the interview, jump on over to the link below to take a short quiz and download your CEC certificate for .5 CECs! – https://www.flexiquiz.com/SC/N/ps12-06 #PowerSupply #Podcast #AHRMM #HealthcareSupplyChain #CRM #SupplyChainOptimization

So many are in need of holistic care, mental health services and much, much more - Chris Kokal is the Vice President of Shared Services for Union Gospel Mission Twin Cities!

S1E11: Host Don Hardwick, senior VP client relations interviews Lauren Wall, National Director of HIM Operations and Shared Services at Steward Health Care. They discuss the recent AHIMA National Conference which was held at the end of October in Salt Lake City, UT. Hear from these two HIM experts their take on the conference, the sessions, and hot industry topics.

Taaryn Hyder, Business Intelligence Delivery Leader in Banking & Financial Services, joins host Lauren Burke-McCarthy to share the fundamentals of data democratization, its benefits and challenges, and its role in driving large-scale data-driven decision-making. We also explore how cultivating a strong data culture supports organizational maturity and agility.This episode is sponsored by CourseStack.CourseStack helps data professionals create and deliver amazing technical learning experiences for other aspiring data professionals. CourseStack's LMS is purpose built to help you succeed in monetizing your expertise with courses that are focused on hands-on learning, real tools and data, and beautifully simple technical content delivery.Visit www.coursestack.com/wia to learn more about how you can help other data analysts get into the field or improve their skills, all while building a successful course business!About TaarynTaaryn is a seasoned leader with over 20 years of global experience in delivering large-scale operations & technology transformation programs across Business Intelligence (BI), AML, Compliance, HR, and Shared Services. She has led global transformation initiatives at Citibank in London, New York, and Tampa.Taaryn is a strong advocate for data-driven decision-making and data democratization. Her work focuses on fostering cross-functional collaboration, breaking down data silos, and building communities of practice to enable self-service business intelligence delivery models.Taaryn specializes in providing BI advisory services with a focus on data democratization and enablement of self-service analytics to optimize BI solution design and delivery.Relevant Links- The Alignment Problem (Book)- Invisible Women (Book)- Taaryn's Services WebsiteFollow Taaryn- LinkedIn- Advisory ServicesFollow Lauren- LinkedIn- Twitter- Website________________________________Interested in sponsoring an episode of the WIA After Hours Podcast? Visit womeninanalytics.com/podcast for sponsorship information.

September 10, 2024: Dr. Zafar Chaudry, SVP and CDIO of Seattle Children's, interviews Majdi Daher, Founder of Denali Advanced Integration, questioning how healthcare systems can reconcile the need for technological advancement with the challenge of growing expenses. Are we ready to balance the hype of AI with its practical benefits, and how do we decide between building in-house solutions versus adopting external services? The discussion delves into the fragmentation of healthcare services and shifting towards more centralized or standardized support. Listeners are invited to consider how the healthcare industry can address these issues while ensuring compassion and profitability.Key Points:00:46 Challenges in Healthcare Costs02:29 Build vs Buy: Technology Solutions07:25 Shared Services and Cost Reduction13:45 Future of Healthcare Technology Investments19:40 Conclusion and Final ThoughtsSubscribe: This Week HealthTwitter: This Week HealthLinkedIn: Week HealthDonate: Alex's Lemonade Stand: Foundation for Childhood Cancer

ORDER MY NEW BOOK: The Final Countdown: https://a.co/d/50cqrCB CONTACT MY TEAM & I: https://www.thirdstage-consulting.com... FOR SPONSORSHIP OPPORTUNITIES: contact@majortom-productions.com

In this episode of the Arguing Agile podcast, Enterprise Business Agility Coach Om Patel and Product Manager Brian Orlando debate the pros and cons of using shared services teams versus fully dedicated, cross-functional teams (otherwise known in Marty Cagan circles as "durable teams"). They explore common arguments made for shared services models, such as resource utilization, cost efficiency, and standardization. Om and Brian then counter these points, discussing the negative impacts on team cohesion, context switching, and ability to deliver customer value quickly. Understand the organizational and cultural forces that lead to shared services, and arm yourself to advocate for stable, durable agile teams.= = = = = = = = = = = =Watch it on YouTube= = = = = = = = = = = =Subscribe to our YouTube Channel:https://www.youtube.com/channel/UC8XUSoJPxGPI8EtuUAHOb6g?sub_confirmation=1Apple Podcasts:https://podcasts.apple.com/us/podcast/agile-podcast/id1568557596Spotify:https://open.spotify.com/show/362QvYORmtZRKAeTAE57v3Amazon Music:https://music.amazon.com/podcasts/ee3506fc-38f2-46d1-a301-79681c55ed82/Agile-Podcast= = = = = = = = = = = =Toronto Is My Beat (Music Sample)By Whitewolf (Source: https://ccmixter.org/files/whitewolf225/60181)CC BY 4.0 DEED (https://creativecommons.org/licenses/by/4.0/deed.en)

Javed Iqbal Syed is the Director Digital and Information at British American Tobacco. Javed Iqbal joined BAT as a MT in 1996 working at the factory in Jhelum and is now on the global Management Board of BAT. Javed Iqbal comes on The Pakistan Experience to discuss how Pakistan can be the next Digital Destination of the world. On today's episode we discuss Javed Iqbal's journey from Jhelum to a Fortune 500 Company, BAT GBS, Changing the story of Pakistan, Shared Services, Pakistani I.T. Graduates, The Importance of Diversity and Pakistan's Economy. Connect with Javed Iqbal on: https://www.linkedin.com/in/javed-iqbal-syed-1589b321/?utm_source=share&utm_campaign=share_via&utm_content=profile&utm_medium=android_app The Pakistan Experience is an independently produced podcast looking to tell stories about Pakistan through conversations. Please consider supporting us on Patreon: https://www.patreon.com/thepakistanexperience To support the channel: Jazzcash/Easypaisa - 0325 -2982912 Patreon.com/thepakistanexperience And Please stay in touch: https://twitter.com/ThePakistanExp1 https://www.facebook.com/thepakistanexperience https://instagram.com/thepakistanexpeperience The podcast is hosted by comedian and writer, Shehzad Ghias Shaikh. Shehzad is a Fulbright scholar with a Masters in Theatre from Brooklyn College. He is also one of the foremost Stand-up comedians in Pakistan and frequently writes for numerous publications. Instagram.com/shehzadghiasshaikh Facebook.com/Shehzadghias/ Twitter.com/shehzad89 Chapters: 0:00 Introduction 1:00 Life story of Javed Iqbal: From Jhelum to BAT 8:00 How can someone from Multan can go to the Board of BAT 13:30 How BAT is giving the next generation hope hope and dreams 17:00 Changing the story of Pakistan 21:45 What are Shared Services and bringing BAT to Pakistan 28:30 Can Pakistani graduates compete with the rest of the world? 34:30 Why is BAT looking at Pakistan and why a Tobacco company is looking at Technology 39:20 Inflow of Foreign Currency and Services Industry 43:30 Why should candidates apply to BAT GBS? 46:40 The importance of Diversity 53:00 Cultural Differences and Learning from Others 56:50 Government Support and Knowledge Exchange

In this latest episode, Carla Sarti, former VP GBS - Lear Corporation, joins Mustansir Saifuddin to share what she's learned in her decades of experience, with both business and technology, about how businesses and teams can be successful in any IT implementation. From teamwork to fundamental project management, to supplier relations, Carla dives in to highlight quick takeaways that you can implement to make an even bigger impact with your IT implementation. Carla Sarti was most recently the Vice President of Global Business Services at Lear Corporation – a position she held since April 2018.  Prior to this position she was Vice President of Non Production Purchasing and Director of Shared Services.   Prior to Lear, she served as Account Executive at ACS, a Xerox company (now Conduent) where she acted as chief strategy officer and Director of Sales for many large accounts in the Finance and Accounting Outsourcing area.  She spent five years at Delphi Corporation in numerous roles of increasing responsibility including managing the SAP environment after implementation and working as a Lean expert for the Cockpits business.  She also worked as a plant and divisional financial analyst at TRW and an operational auditor at the Budd Company. Connect with us: LinkedIn Carla Sarti Mustansir Saifuddin Innovative Solution Partners  Twitter:  @Mmsaifuddin YouTube or learn more about our sponsor Innovative Solution Partners to schedule a free consultation.    Episode Transcript: [00:00:00] Mustansir Saifuddin: Welcome to Tech Driven Business brought to you by Innovative Solution Partners. Carla Sarti, a seasoned executive, shares her insights that any team can use for leading successful IT projects. From understanding business processes to the importance of transparency, teamwork, and supplier relations, Carla reveals the key ingredients for project success. [00:00:30] Welcome to Tech-Driven Business Carla. How are you? [00:00:33] Carla Sarti: I'm great. Thanks for having me. Great to see you. [00:00:38] Mustansir Saifuddin: It's great to have you on our show. And I'm glad that , you took the time out to share some of your thoughts and leadership with us today, [00:00:46] Carla Sarti: Absolutely. [00:00:48] Mustansir Saifuddin: so our topic is going to be Secrets to successful IT projects. How does it sound to you? [00:00:55] Carla Sarti: Amazing. It's 1 of my passions. [00:00:58] Mustansir Saifuddin: I know, I know. And I think that's going to be something that it will be very helpful to our listeners, especially in this day and age where technology is changing so fast. There are so many different options available. And I. T. Is in the middle of all of this. Let me start with this. You know, I want to set the stage. [00:01:15] So let's begin with this. Can you share some background on how you How did you find yourself leading I. T. Projects you started your career in a totally different arena? [00:01:29] Carla Sarti: Absolutely. So, yes, I have a business degree of my MBA. I started in audit and very specific businesses, purchasing finance, et cetera. But technology was always something that I was very curious and passionate about. When I was a co op at TRW, the vice president of finance came to me one day and I'm going to date myself a little bit here, but we were on Lotus 1, 2, 3, and he had a disc in his hand and he said, Carla or little kid or whatever he called me. [00:02:00] Here's a disk of Excel. I would like all of our reports moved from Lotus 1, 2, 3, put on Excel and let's review them next week. And I said, okay, let's go. And so I taught myself Excel and I really started to understand the power of technology. And that's just such a basic example. Right. So while I was still a co op, I got involved in an SAP implementation and That really opened my eyes to what technology can bring, and I've been into it ever since. [00:02:32] So different functional groups I've been in, I've always brought best in class processes along with the technology side, because I think it is, it goes hand in hand, but I've done everything from SAP, Coupa, SharePoint, RPA, and now dabbling in AI. [00:02:50] Mustansir Saifuddin: Absolutely. You know, it doesn't matter matter where you start? You know, even having a business degree, like you mentioned technology is always with you and it's around you. So you got to either embrace it and you got to go with the flow or you're going to fight it, right? So I, I like the approach that you mentioned that, you know, your first inital foray into this whole technology area was just, you know, just of the iceberg, right? [00:03:14] You got into this thing and now Years later, you are much ingrained in this whole technology stack. So, let's talk about your experience. You have decades of experience. What do you see as some key factors that contribute to the success of IT projects, which is so important? [00:03:33] Carla Sarti: So I'm going to start with the assumption that before you implement any sort of technology, You've really understood your business, right? And where are your business processes? What needs to be cleaned up? You're not just bringing in technology to bring in technology because I don't think that's ever usually successful, but so you've done that and then you've really understood again, the current processes. [00:04:01] The gaps that you have and what is your success criteria? I think a lot of people, a lot of companies don't look at what success looks like at the very beginning. And they say, Oh, okay. Yeah. We're just going to implement this. We heard it's the best solution and they don't think through, what are we trying to achieve? [00:04:19] That, that really starts dictating what a successful project looks like. Then you through the whole. Project. You obviously have to have the right team members on the project, having an executive sponsor that can break down roadblocks. I've seen projects that the best ones typically have a business person leading them. [00:04:44] Because they understand what's trying to be accomplished. Not that IT can't lead projects and they are definitely very integral to the process. But typically, when a business person runs them, they're implemented quicker. The understanding is there. The right process mapping has been done, et cetera. So you've got the right people. [00:05:07] Probably have suppliers in the mix, because what company has all that skill set on hand? So you have to have the right suppliers. And then through the course of it, you have to have the right governance. So the communication process, the transparency of where the project truly is, because as you know, IT projects are not a hundred percent foolproof, right? [00:05:33] Something always happens in any kind of project, whether you're building a house, you're, you're baking a cake or whatever it is, something goes wrong and you've got to have the right transparency and communication. To understand what to do next, then obviously you could have the best tool in the world. [00:05:51] The best project. It's going great. You have to have change management methodology and processes embedded in the project because if people aren't going to use it. What does it matter? Right? And I mentioned Excel when I was a co op, a lot of people still use Excel and you could put in the best shiny new toy technology. [00:06:13] People are comfortable with Excel. So you've got to explain to people how their jobs going to change and give them the appropriate training to make it a true success. In the end. [00:06:25] Mustansir Saifuddin: For sure. And I think you touched upon a lot of it. Some very key points. You know, starting with a champion, you know, has to be a business. How do they currently do the job? How can they do it better? You know, governance, such a key piece. You need to have that in place, change management, you know, I've been in technology field for so many years. [00:06:44] That's one thing that we know. If there is no good change management in place, It doesn't matter what technology, what kind of resources or what kind of supplier you're using, it doesn't go well. The end user needs to be on board. They need to really be part of the whole implementation process in order for them to adapt and then be the voice of the new tool because they are the ones who will be actually living with it, doing it on a daily basis. [00:07:15] So great point. [00:07:15] Carla Sarti: And people get scared. I mean, they get really nervous when a new project's coming, right? And especially in the age of AI, people think they're going to lose their jobs and companies need to do a really good job explaining. No, no, no. So you do this today, but tomorrow we need you to do that. And actually you'll probably be more fulfilled doing. [00:07:36] The new, but it's just that, that way of explaining and coaching them through it and not just dumping something on their lap. [00:07:45] Mustansir Saifuddin: Absolutely. And that's the key, right? How is it helping the real users of the system that this implementation or this piece of software doesn't matter? You're doing an E. R. P. implementation. You do some kind of data analytics project or any other systems that you're putting in place. It is there to help the business move to the next level. [00:08:08] How can we be more profitable? How can we make it easier for our customers to deal with us? different scenarios, right? And this and all of these are bundled together to give you the next level of the best, right? How can you do your job a better way than what you're currently doing? So totally agree with you. Now you touched upon one key fact, right? The idea of finding the right supplier. So how do you find the right supplier to support your initiatives? Can you share examples of successful IT projects? Where your supplier collaboration was very effective. [00:08:44] Carla Sarti: Finding the right supplier is key to the equation. I've always looked for a valued, trusted business partner. And. You know, there's, there's a lot of ways to get there. And I think a lot of it is being up front in the initial RFP process. [00:09:03] And you've got to have as much information for the supplier as possible to bid on because what you don't want is. Death by change order later because they didn't understand the project. You didn't understand the project as the business. That breaks down a relationship really, really fast. So again, more of that transparency, the collaboration. Some of the best projects I've had and I can't go into a lot of detail on them, but we implemented a tool in 18 months at one of my companies and really the success of the project was a lot. [00:09:39] on the supplier side. We brought somebody in with a great skill set in the tool that we were building. They had a road map. They had this amazing design methodology and the right questions were asked. The right people were brought by us as the company and, you know, we got off to a great start when things did go wrong. [00:10:02] They were very, very transparent. They said, okay, we need to get together. Let's pull everyone together. Let's get these questions answered. And they didn't hide things. We didn't hide things. It was probably the best project I've ever implemented. And that's what it takes. Again, that collaboration, transparency, and that win win from both sides. [00:10:25] Mustansir Saifuddin: Absolutely. I think you touched upon all the things that a successful project should look like, especially from a practices point of view, the strategy point of view and the relationships standpoint. Right? All of these work together and. You know, I, I just use the example of many different projects that I've done. [00:10:44] And, you know, especially when you're working with clients, transparency up front really helps. It sets the stage and make sure that both the client and the supplier are on the same page. And when you start off with that approach, things, like I said, things can go wrong, but you have a plan in place how to mitigate those issues, how do we get on the same page and make sure that whatever things that are an obstacle to the project are taken care of working collaboratively versus, you know, us versus them. [00:11:18] Carla Sarti: Right. Exactly. That's the last thing you want to get into in a project. It's already complex enough, [00:11:24] Mustansir Saifuddin: Yeah. And, like you mentioned earlier, right, that always something that comes up. You, you have the best of the intentions, but it can be a business challenge. There can be a technology challenge. There can be integration challenges. All different factors play a role into things can go in a different direction very quickly. [00:11:46] Carla Sarti: right? Oh, we didn't know this site had this approval process in here. And oh, this one has a different one. You find things as you get the project going and you have to be agile. You have to be flexible. You can't have. You know, the last thing you want is a supplier that's like, Oh no, you know, this, this is what we were brought in for. [00:12:06] I mean, we can talk about commercials, but you know, let's just all collaborate and get it done. That's where you need that trusted relationship because you don't want the supplier thinking, Oh, okay. They're going to ask me to do this for free. And you don't want the customer to be like, okay, they're not going to be able to do it. [00:12:23] So you've got to have that open dialogue going. [00:12:26] Mustansir Saifuddin: For sure. So, on a personal note, how do you stay on top of this fast changing pace of technology? What's, what's your secret sauce? [00:12:36] Carla Sarti: I've always been a constant learner always right? I mean, and I think being a co op at 18 years old, really drove that in me. It was the time, I kind of want to date myself it was the time when computers were kind of just starting to be used and I saw people just fumbling with the mouse. I mean, think of that in today's day and age, right? [00:13:01] I mean, back then people were fumbling with mice. I was like, oh my goodness, I never want to be in a position where, I'm not kind of at the forefront of technology. And I'm just a learner anyway. So, you know, whether it be books podcasts really from a technology standpoint, I think is what keeps me up to date. [00:13:21] I love the podcast. It's called All in One it's for billionaires that. Actually have very different views on things, whether it be politics or technology or science, and they talk about everything under the sun. Nvidia actually has an AI podcast. It's called the AI podcast, and then there's AI today. [00:13:44] And then being in GBS and shared services, a lot of my career, I stay on top of those things with SSO next. And they talk about technology, tons of technology within that realm as well. I read tons of articles on LinkedIn, the Wall Street Journal, and then definitely leadership books. I know that's not necessarily technology, but. [00:14:05] When you're talking about leading people again through change, and, you know, the best way to be collaborative, I find that to be extremely helpful. Patrick Lencioni is one of my favorite authors The 5 Dysfunctions of Team, one of my favorite authors. Favorite books. And he writes very much like fiction. [00:14:23] So it's really easy to get through. I don't know if you've ever listened to or read Jocko Wilnick's books, but he has extreme ownership and a couple others, phenomenal books, right? I mean, just kind of look at yourself in the mirror and it, it goes to project management, so extreme ownership. Am I doing everything I possibly can to be successful? [00:14:44] Have my team be successful. So really good one for project management. Mustansir. [00:14:50] Mustansir Saifuddin: Nice, I think you've got a whole slew of resources available at your fingertips that's good. I think like one thing that I really liked about your approach, I mean, you've seen it all, you've played different roles, It's refreshing to see someone like you in your space that you still find yourself as a student, you know, still keep on learning and be able to keep yourself ahead of the curve. [00:15:12] And I think that's the key, right? The different roles we play depending on what you're doing your daily job, but at the same time, looking around and seeing what else is going around you. We live in the space of, and the times of Gen AI. AI being disruptive and how it will change our lives. It's already is changing, you know how do you stay ahead or at least keep up with the technology? [00:15:39] I think is the key to your success. So that's what it seems like you you've been very much in tune with it. [00:15:46] Carla Sarti: Absolutely. One of the coolest things I ever did was reverse mentoring. So I had someone younger in the organization mentoring me, right? And then it helps you get into their shoes and understand what drives the next generation. What tools and technology are they using? It's really fascinating. And of course I, I use my kids too. [00:16:08] You know, I have a 19 year old and a 17 year old and just understanding: How they think, what they're looking at, what they're using, chat, what's GPT 4 all about. You know, you got to stay on top of things. [00:16:21] Mustansir Saifuddin: Yeah, they are the best teachers. I mean you think about technology I mean this younger generation is amazing and how they are adapting and all that. Let's get into the conversation about you know, we talked about successful supplier collaborations very key, right, important but what are some of the common challenges companies face? [00:16:41] With IT suppliers during a project. Can you share some ideas on thoughts on that? [00:16:49] Carla Sarti: I think one of the ones I've seen is where someone's oversold their capabilities, right? You've got a supplier, maybe they did a really good job on one project and they're asked to bid on another. And as a company, and again, trying to find that trusted supplier, it's very easy to fall into, well, let's just use these guys that were successful before. [00:17:13] You've really got to evaluate, are they going to be successful for this project? And of course they want business. Everyone wants business, but you've really got to look and say, okay, can I deliver on this project? Because if I can't. I'm actually going to ruin my reputation within the company. So just being honest and making sure again, from the company's standpoint, you're choosing the right supplier and that the suppliers. [00:17:42] Again, understanding the project that you're trying to implement and maybe they don't understand at first and they think they can deliver on the project. So, as a supplier, I would say, make sure you ask the questions. Be curious. Why are you doing this project? What exactly are you looking for? Oh, okay. [00:18:02] It's in this space. Okay. We don't have people in that space. Well, I can maybe bring people in to do that. You know, really understanding, that side to me, can really change the dynamic there. And then again, I'm not gonna, I'm going to keep talking about the transparency. If the supplier cannot be transparent when there is an issue, it's not going to be good.. I've always told people whether they work for me or a supplier, Bad news doesn't get better with time. You've got to bring these things forward. We've got to come up with solutions together. I don't care whose fault it is. [00:18:38] Mustansir Saifuddin: Yeah, [00:18:39] Carla Sarti: Like, ultimately, I want this project to be successful. So let's work together to get that done. [00:18:45] Mustansir Saifuddin: absolutely Absolutely. I think and and that's where I my question to you is how do you mitigate those issues? Everybody wants a smooth and successful implementation. It's just Everybody thinks that's how it should go, but we all know there are challenges. [00:18:59] Carla Sarti: Mm hmm. [00:19:00] Mustansir Saifuddin: you maybe share some ideas, thoughts on how do you mitigate those issues or something that you may have seen in the past? [00:19:08] Carla Sarti: So we, a lot of times, use just basic project management. Fundamentals, right? You've got your project plan. Are you on plan or not? Then you look at what can go wrong. Okay, you list out all the things that you think could go wrong and you start putting mitigating plans together on that, right? And having meetings around those things. [00:19:31] Okay, guys, how are we doing? Are we getting the data? That's going to be a big thing here. Did we get it? Did we not? What do we need to do? And again, having the right people on the project. So do you have somebody who can go in, break down those roadblocks if things aren't getting done, building the right relationships, again, you got to have the right people who can build relationships. [00:19:53] Project management, as you know, It's almost more about being a psychologist than anything else. I mean, you've got to bring people together that maybe don't normally work together. They have very different personalities. You've got people on the IT side that have different personalities than the project side. [00:20:11] So you've got to make sure that you understand those factors and use project management methodology. It's there for a reason. I mean, I've seen people, they're like, Oh, we don't need a project plan. Yeah. Like what? What are you talking? How do you do a successful project without a project plan? You don't even know what's coming next. [00:20:31] You don't even know where you are in the cycle. Are you on track? Are you not? So I think those things, honestly, like don't overlook the fundamentals. [00:20:41] Mustansir Saifuddin: No, I think that's a great advice. I one thing I, I, I like about your approach or your thinking is a project manager being a psychologist. You know, how many times you go through these, these iterations of projects after projects, you know, being a.supplier ourselves. I mean, I, I really appreciate your thought process on that because there's so many different stakeholders in any given time and project where you may have one stakeholder on board, but you may have someone else either business, I. [00:21:11] T. Whatever else you're working with. They may be either lost. They don't agree with your approach or there's something else that in this space. And you needs someone who can actually mitigate all those different pieces of the, [00:21:25] Carla Sarti: Mm [00:21:26] Mustansir Saifuddin: puzzle and bring it all, all of them together in a way they see the value. [00:21:30] It's all about value proposition and making sure that the end product is what the customer is asking for. Can we deliver? If we can deliver, what is the game plan? How do we go about making sure that we are all on the same page? Because at the end of the day, Once it is delivered correctly, It's a win win, you know. so [00:21:48] Carla Sarti: Hmm. [00:21:49] Mustansir Saifuddin: Do appreciate that insight into it and I know we talked about a lot of different things. I like to ask this one parting question. [00:21:58] What is that one key takeaway? You want to leave with our listeners today. [00:22:05] Carla Sarti: IT projects are very complex. So again, I would say the fundamentals are key. Understand what you're trying to accomplish. That is number one, understand the processes, get the right team involved, the right supplier, and set yourself up for success. So fundamentals. Use project management. Methodology for sure. [00:22:33] I mean, it's there for a reason and have the right, the right people on the project is key. I know I'm doing like five different key takeaways here in Mustansir, but really again, it's just so complex and the fundamentals, the right people and, and the right methodology, key, [00:22:51] Mustansir Saifuddin: No, thank you. Great advice and great takeaways. And I think once we have all these different pieces of the puzzle together, it's a recipe for success. So with that I'd like to conclude our session and I'd like to thank you for coming on on our show It was a pleasure having you. [00:23:08] Carla Sarti: likewise. Thank you for having me. [00:23:10] Mustansir Saifuddin: Thanks for listening to Tech Driven Business brought to you by Innovative Solution Partners. Carla shared valuable insights that can be used immediately by your IT team her main takeaway, focus on the fundamentals that include understanding your objectives, involving the right team of staff and suppliers, and stick to solid project management methodologies. [00:23:33] We would love to hear from you. Continue the conversation by connecting with me on LinkedIn or Twitter. Learn more about Innovative Solution Partners and schedule a free consultation by visiting isolutionpartners. com. Never miss a podcast by subscribing to our YouTube channel. Information is in the show notes.

The Government Accountability Office (GAO) recently reiterated something it has been pointing out for years: The government wastes billions and billions of dollars on duplicative and overlapping activities. Federal Drive Host Tom Temin's guest says the GAO overlooked a crucial way to stop the waste, namely shared services. Steve Goodrich in the Chairman of the Shared Services Leadership Coalition. Learn more about your ad choices. Visit podcastchoices.com/adchoicesSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

The Government Accountability Office (GAO) recently reiterated something it has been pointing out for years: The government wastes billions and billions of dollars on duplicative and overlapping activities. Federal Drive Host Tom Temin's guest says the GAO overlooked a crucial way to stop the waste, namely shared services. Steve Goodrich in the Chairman of the Shared Services Leadership Coalition. Learn more about your ad choices. Visit megaphone.fm/adchoices

Anthony Dickerson, President and CEO of Foundations Business Consulting, has held roles up to C-level administration in sectors such as manufacturing, service, education, ministry, retail, and more. He specializes in strategic and operational solutions for businesses and nonprofits who are stuck. His expertise spans executive leadership, finance, human resources, strategic planning, and project management. Prior roles include Vice President of Shared Services, Chief Human Resources Officer, and Executive Director in various organizations. Through impactful speaking engagements, he delves into crucial topics like growth, leadership, and teamwork, offering a multifaceted perspective that inspires and empowers organizations and audiences alike. Main Business Issues: Communication challenges when dealing with confrontation and difficult situations  Underlying issues of prioritizing being liked over being effective Anthony's Key Insights and Takeaways: Anthony recognizes the potential for improvement in his approach to conflict resolution, specifically around communicating more immediately and effectively. He notices his tendency to delay addressing conflict and how it leads to negative consequences Anthony is introduced to the 'TIE' (Truth, Immediacy, and Efficacy) model as a new tool for navigating confrontation and communication Connect with Anthony https://www.foundationsbc.com/ https://www.linkedin.com/in/anthony-dickerson/

How do you build partnerships that can outlast anything? --- Welcome to Deal Talk, the show where you learn the art and science of deal-making.This episode puts YOU in the driver's seat for your next negotiation.Jim Daly, Google's Head of Deal Pursuit for the US Mid-Atlantic, South East, & Shared Services team, shares valuable insights and practical advice on what to do before, during, and after your negotiation.  Learn more about Jim Daly: https://www.linkedin.com/in/jim-daly-a0b28ab/--- Shane Ray Martin hosts the Deal Talk podcast. He's a Founder. Author of 3 books. LinkedIn Top Voice in Negotiation. Certified mediator, ultra marathon runner, commerical pilot, and former suicide hotline volunteer. Today, he's based in Washington, D.C., helping digital peacemaking companies secure venture funding and scale their impact. Follow Shane to get free negotiation tips every week: linkedin.com/in/shaneraymartin

Missouri's House Speaker accused of absolute obstruction | Sarah Huckabee Sanders Podium Continues To Dominate | Michigan GOP can't take a hint on right-to-work | While Trump's In Court, women put his policies on trial in Wisconsin | Another GOP Congressman is headed for the doorThe Heartland POD, Friday April 19, 2024: Flyover Friday Learn more about our shows and sign up to become a PODHead Patreon supporter today by visiting patreon.com/theheartlandcollective - sign up today for extra shows and access including a member's chat, and more. 1. Missouri House Speaker Plocher The Blockerhttps://missouriindependent.com/2024/04/15/speaker-dean-plocher-accused-of-absolute-obstruction-in-house-ethics-investigation/BY: JASON HANCOCK - APRIL 15, 2024 9:34 PMOn Monday of this week, bipartisan leaders of the House Ethics Committee alleged that Missouri House Speaker Dean Plocher obstructed an investigation of his official acts through pressure on potential witnesses and refusing to issue subpoenas.Some potential witnesses allegedly refused to speak out of fear Plocher would use his power as speaker to retaliate against them. And Plocher refused to cooperate with the attorney hired to collect evidence for the committee. A report laying out findings from the ethics committee's months-long investigation that was released Monday night concluded the committee lacked direct evidence of ethical misconduct in Plocher's advocacy for a six-figure software contract, in his firing of a former staffer, or in years of filing false expense reimbursement reports. But Republican state Rep. Hannah Kelly of Mountain Grove, the committee's chair, and Democratic state Rep. Robert Sauls of Independence, the vice chair, said the report demonstrates “absolute obstruction” that hindered the committee's efforts to get to the truth. Plocher, a candidate for secretary of state, declined to comment. The report recommended a formal letter of disapproval for Plocher, that he hire an accounting professional to manage his expense reports moving forward, and that he refrain from retaliation against any legislator or House employee who cooperated with the committee. The report also recommended further review by the House into allegations of threats made against legislative employees during the course of the investigation. The report states Plocher's actions “substantially impair public confidence in the General Assembly,” Plocher's troubles spilled out into the public in September, when he was accused of engaging in “unethical and perhaps unlawful conduct” as part of a months-long push outside the normal bidding process to get the House to award an $800,000 contract to a private company to manage constituent information.As part of that contract push, Plocher allegedly threatened the jobs of nonpartisan staff who raised red flags. A month later, The Missouri Independent reported Plocher had on numerous occasions over the last five years illegally sought taxpayer reimbursement from the legislature for airfare, hotels and other travel costs already paid for by his campaign.As for the threats against nonpartisan staff, there was also no direct evidence implicating the speaker, though the report states that several employees testified under oath about threats and a “negative work environment.”The attorney hired to collect evidence for the committee marveled at the overarching fear of retaliation among House staff, saying “I have not encountered more unwilling witnesses in any investigation in my career. The level of fear expressed by a number of the potential witnesses is a daunting factor in completing this investigation.”2. Speak into the mic Mrs. Sanders, The People Paid Good Money For ithttps://www.axios.com/local/nw-arkansas/2024/04/17/podiumgate-audit-sarah-huckabee-sanders-arkansasAlex GoldenThe Arkansas Legislative Audit this week wrapped up its investigation into the purchase of a $19,000 podium by Gov. Sarah Huckabee Sanders' administration.The audit report reveals the governor's office may have broken state law in several instances, including:Applying the purchase to operating expenses when it didn't meet criteria.Not notifying the Department of Transformation and Shared Services, therefore preventing the purchase from being properly recorded.Not seeking an exemption from the state procurement director for disposal of state property.Shredding the delivery noteAltering a public record. Auditors found three versions of an invoice, two of which contained a handwritten notation made after the record was entered into the Arkansas Administrative Statewide Information System.Transformation and Shared Services also may have violated state law by excluding multiple invoices paid for with the governor's office credit card.Days before the release of the report, state Attorney General Tim Griffin said the governor is not subject to two state laws that if she were, could be problematic. The AG says the laws do not apply to the Governor of Arkansas. 3. Michigan GOP Is Gonna Try Again On Right To Workhttps://michiganadvance.com/2024/04/17/house-gop-announce-plans-to-bring-back-right-to-work-snyder-era-economic-policies/BY: KEN COLEMAN, SUSAN J. DEMAS AND KYLE DAVIDSON - APRIL 17, 2024 5:18 PMA day after state House Democrats won two special elections to regain a majority, Republicans on Wednesday announced a plan “to grow local economies”. Bringing back so-called Right to Work - a policy meant to reduce the power of labor unions - is one of the GOP's top priorities. Last year, Gov. Gretchen Whitmer signed legislation repealing the 2012 Right to Work law that had been on the books since 2012. The controversial law allowed workers to get all union benefits without having to pay dues. 4. Women harmed by abortion restrictions campaign against Trump in Wisconsinhttps://wisconsinexaminer.com/2024/04/17/women-harmed-by-abortion-restrictions-campaign-against-trump-in-wisconsin/BY: BAYLOR SPEARS - APRIL 17, 2024 5:45 AMTwo women, who said their states' abortion restrictions exacerbated their experience with medical difficulties during pregnancy, told their stories Tuesday while campaigning for President Joe Biden at a round table event in Madison.Their visit is one of four stops they are making this week in Wisconsin — a battleground state that could play a decisive role in the 2024 presidential election. Democrats are focusing on abortion as an issue that could help drive voters to the polls. Amanda Zurawski of Houston, Texas said she underwent “grueling” fertility treatments for a year and a half. She and her husband, Josh were “over the moon” when she finally became pregnant. While her first trimester was pretty easy, she said she suffered from “catastrophic complications” at 18 weeks. She said she needed an abortion, but her state's abortion ban made it illegal.“My doctor would have been at risk of losing her license, hundreds of thousands of dollars worth of fines and even jail time, so I was told to just wait until I got so sick that my life was considered in danger, which is one of the rare exceptions in Texas,”. She waited three days before she developed sepsis — a potentially fatal  condition resulting from infection — and doctors finally provided her care, stabilizing her and ending her pregnancy with the baby she named Willow. She was in the intensive care unit for several days afterwards. Zurawski said she realized in her “dark and lonely hospital room” that she was “actually lucky because I lived and I knew others might not be so lucky.” “What I went through was nothing short of barbaric and it did not need to happen,” said Zurawski, who was a lead plaintiff in a lawsuit against Texas due to its abortion ban. “It was completely avoidable. It was completely preventable, and it happened because of Donald Trump.” Kaitlyn Joshua of Louisiana, said that she and her husband, Landon, were thrilled to learn that she was pregnant. They already had one daughter, who was 3, and it made sense for them to add to their family.Early in her pregnancy, Joshua said she started experiencing cramping and spotting, and at 11 weeks, she experienced major blood loss and pain. She sought care at a Baton Rouge emergency room, where she was told she was experiencing a miscarriage, but was provided no support.She said, “We're simply asking for the most basic level of internal health care but because of Donald Trump's laws, we are being denied basic care.” (Baylor Spears | Wisconsin Examiner)“Because of the state's abortion ban, the health care team was afraid. They instead sent me home, sent home on prayers. I remember the young lady said ‘We'll be praying for you and you're just gonna have to handle this at home.'” Joshua went to a second hospital where she was also told to wait. She said it took her almost a month to complete the miscarriage on her own. Women across Louisiana and across the country are having similar experiences.“Because of abortion bans, physicians simply cannot do their job and practice medicine based on their training expertise. We're simply asking for the most basic level of internal health care, but because of Donald Trump, we are being denied basic care.”Former President Donald Trump has said in recent weeks that abortion policy should be left to the states. He has also said that he would support a 16-week nationwide ban.The U.S. has been left with a patchwork of abortion laws with many states having implemented bans due to the U.S. Supreme Court's Dobbs decision that overturned Roe v. Wade.Abortion services were halted completely in Wisconsin until recently, due to an 1849 law that many thought was in force on the reversal of Roe.Rep. Lisa Subeck (D-Madison) said, “We didn't have abortions available in Wisconsin for a year. Due to a court decision, right now they're available, but we know how fragile it is, we know that that can change at any time. We also know that if Donald Trump is elected, that will almost certainly change.” 5. KS Congressman Jake LaTurner turns toward home. Andrew Solenderhttps://www.axios.com/2024/04/18/jake-laturner-retire-house-gop-kansasA 36-year-old House Republican who has served in Congress just three years said Thursday he will not seek reelection in November.Rep. Jake LaTurner's (R-Kan.) retirement is a stark addition to a trend of House Republicans sprinting for the exits after a year filled with infighting and discord.Two House Republicans told Axios they expect more retirement announcements in the coming weeks.LaTurner, who was first elected in 2020, said "the current dysfunction on Capitol Hill is distressing."  LaTurner makes nearly 20 House Republicans who have left or are planning to leave Congress without immediate plans to run for another office. Another five are seeking higher office.Rep. Mike Gallagher (R-Wisc.), a 40-year-old onetime GOP rising star, is planning to resign in the middle of his term to take a job in the private sector.Rep. Patrick McHenry (R-N.C.), the 48-year-old chair of the House Foreign Affairs Committee who reached the zenith of his political career last year as the House speaker pro tempore, is also retiring.The retirements come as a growing number of right-wing hardliners are threatening to join an effort to oust House Speaker Mike Johnson (R-La.).Johnson is moving ahead with plans to hold a vote on a foreign aid package that includes aid to Ukraine, which Rep. Marjorie Taylor Greene (R-Ga.) has said would trigger a vote to remove him. The three-week speaker vacancy last year spurred a wave of retirements, particularly within the GOP.LaTurner has $676,000 cash on hand and no Republicans were running against him; this sets up a likely wild primary and maybe even a flip opportunity for Democrats.SOURCES: Michigan Advance, Wisconsin Examiner, Axios, Politico, The Missouri Independent,Pro.STateaffairs.com, Kansas reflector,  @TheHeartlandPOD on Twitter and ThreadsCo-HostsAdam Sommer @Adam_Sommer85 (Twitter) @adam_sommer85 (Post)Rachel Parker @msraitchetp (Threads) Sean Diller (no social)The Heartland Collective - Sign Up Today!JOIN PATREON FOR MORE - AND JOIN OUR SOCIAL NETWORK!“Change The Conversation”Outro Song: “The World Is On Fire” by American Aquarium http://www.americanaquarium.com/

Missouri's House Speaker accused of absolute obstruction | Sarah Huckabee Sanders Podium Continues To Dominate | Michigan GOP can't take a hint on right-to-work | While Trump's In Court, women put his policies on trial in Wisconsin | Another GOP Congressman is headed for the doorThe Heartland POD, Friday April 19, 2024: Flyover Friday Learn more about our shows and sign up to become a PODHead Patreon supporter today by visiting patreon.com/theheartlandcollective - sign up today for extra shows and access including a member's chat, and more. 1. Missouri House Speaker Plocher The Blockerhttps://missouriindependent.com/2024/04/15/speaker-dean-plocher-accused-of-absolute-obstruction-in-house-ethics-investigation/BY: JASON HANCOCK - APRIL 15, 2024 9:34 PMOn Monday of this week, bipartisan leaders of the House Ethics Committee alleged that Missouri House Speaker Dean Plocher obstructed an investigation of his official acts through pressure on potential witnesses and refusing to issue subpoenas.Some potential witnesses allegedly refused to speak out of fear Plocher would use his power as speaker to retaliate against them. And Plocher refused to cooperate with the attorney hired to collect evidence for the committee. A report laying out findings from the ethics committee's months-long investigation that was released Monday night concluded the committee lacked direct evidence of ethical misconduct in Plocher's advocacy for a six-figure software contract, in his firing of a former staffer, or in years of filing false expense reimbursement reports. But Republican state Rep. Hannah Kelly of Mountain Grove, the committee's chair, and Democratic state Rep. Robert Sauls of Independence, the vice chair, said the report demonstrates “absolute obstruction” that hindered the committee's efforts to get to the truth. Plocher, a candidate for secretary of state, declined to comment. The report recommended a formal letter of disapproval for Plocher, that he hire an accounting professional to manage his expense reports moving forward, and that he refrain from retaliation against any legislator or House employee who cooperated with the committee. The report also recommended further review by the House into allegations of threats made against legislative employees during the course of the investigation. The report states Plocher's actions “substantially impair public confidence in the General Assembly,” Plocher's troubles spilled out into the public in September, when he was accused of engaging in “unethical and perhaps unlawful conduct” as part of a months-long push outside the normal bidding process to get the House to award an $800,000 contract to a private company to manage constituent information.As part of that contract push, Plocher allegedly threatened the jobs of nonpartisan staff who raised red flags. A month later, The Missouri Independent reported Plocher had on numerous occasions over the last five years illegally sought taxpayer reimbursement from the legislature for airfare, hotels and other travel costs already paid for by his campaign.As for the threats against nonpartisan staff, there was also no direct evidence implicating the speaker, though the report states that several employees testified under oath about threats and a “negative work environment.”The attorney hired to collect evidence for the committee marveled at the overarching fear of retaliation among House staff, saying “I have not encountered more unwilling witnesses in any investigation in my career. The level of fear expressed by a number of the potential witnesses is a daunting factor in completing this investigation.”2. Speak into the mic Mrs. Sanders, The People Paid Good Money For ithttps://www.axios.com/local/nw-arkansas/2024/04/17/podiumgate-audit-sarah-huckabee-sanders-arkansasAlex GoldenThe Arkansas Legislative Audit this week wrapped up its investigation into the purchase of a $19,000 podium by Gov. Sarah Huckabee Sanders' administration.The audit report reveals the governor's office may have broken state law in several instances, including:Applying the purchase to operating expenses when it didn't meet criteria.Not notifying the Department of Transformation and Shared Services, therefore preventing the purchase from being properly recorded.Not seeking an exemption from the state procurement director for disposal of state property.Shredding the delivery noteAltering a public record. Auditors found three versions of an invoice, two of which contained a handwritten notation made after the record was entered into the Arkansas Administrative Statewide Information System.Transformation and Shared Services also may have violated state law by excluding multiple invoices paid for with the governor's office credit card.Days before the release of the report, state Attorney General Tim Griffin said the governor is not subject to two state laws that if she were, could be problematic. The AG says the laws do not apply to the Governor of Arkansas. 3. Michigan GOP Is Gonna Try Again On Right To Workhttps://michiganadvance.com/2024/04/17/house-gop-announce-plans-to-bring-back-right-to-work-snyder-era-economic-policies/BY: KEN COLEMAN, SUSAN J. DEMAS AND KYLE DAVIDSON - APRIL 17, 2024 5:18 PMA day after state House Democrats won two special elections to regain a majority, Republicans on Wednesday announced a plan “to grow local economies”. Bringing back so-called Right to Work - a policy meant to reduce the power of labor unions - is one of the GOP's top priorities. Last year, Gov. Gretchen Whitmer signed legislation repealing the 2012 Right to Work law that had been on the books since 2012. The controversial law allowed workers to get all union benefits without having to pay dues. 4. Women harmed by abortion restrictions campaign against Trump in Wisconsinhttps://wisconsinexaminer.com/2024/04/17/women-harmed-by-abortion-restrictions-campaign-against-trump-in-wisconsin/BY: BAYLOR SPEARS - APRIL 17, 2024 5:45 AMTwo women, who said their states' abortion restrictions exacerbated their experience with medical difficulties during pregnancy, told their stories Tuesday while campaigning for President Joe Biden at a round table event in Madison.Their visit is one of four stops they are making this week in Wisconsin — a battleground state that could play a decisive role in the 2024 presidential election. Democrats are focusing on abortion as an issue that could help drive voters to the polls. Amanda Zurawski of Houston, Texas said she underwent “grueling” fertility treatments for a year and a half. She and her husband, Josh were “over the moon” when she finally became pregnant. While her first trimester was pretty easy, she said she suffered from “catastrophic complications” at 18 weeks. She said she needed an abortion, but her state's abortion ban made it illegal.“My doctor would have been at risk of losing her license, hundreds of thousands of dollars worth of fines and even jail time, so I was told to just wait until I got so sick that my life was considered in danger, which is one of the rare exceptions in Texas,”. She waited three days before she developed sepsis — a potentially fatal  condition resulting from infection — and doctors finally provided her care, stabilizing her and ending her pregnancy with the baby she named Willow. She was in the intensive care unit for several days afterwards. Zurawski said she realized in her “dark and lonely hospital room” that she was “actually lucky because I lived and I knew others might not be so lucky.” “What I went through was nothing short of barbaric and it did not need to happen,” said Zurawski, who was a lead plaintiff in a lawsuit against Texas due to its abortion ban. “It was completely avoidable. It was completely preventable, and it happened because of Donald Trump.” Kaitlyn Joshua of Louisiana, said that she and her husband, Landon, were thrilled to learn that she was pregnant. They already had one daughter, who was 3, and it made sense for them to add to their family.Early in her pregnancy, Joshua said she started experiencing cramping and spotting, and at 11 weeks, she experienced major blood loss and pain. She sought care at a Baton Rouge emergency room, where she was told she was experiencing a miscarriage, but was provided no support.She said, “We're simply asking for the most basic level of internal health care but because of Donald Trump's laws, we are being denied basic care.” (Baylor Spears | Wisconsin Examiner)“Because of the state's abortion ban, the health care team was afraid. They instead sent me home, sent home on prayers. I remember the young lady said ‘We'll be praying for you and you're just gonna have to handle this at home.'” Joshua went to a second hospital where she was also told to wait. She said it took her almost a month to complete the miscarriage on her own. Women across Louisiana and across the country are having similar experiences.“Because of abortion bans, physicians simply cannot do their job and practice medicine based on their training expertise. We're simply asking for the most basic level of internal health care, but because of Donald Trump, we are being denied basic care.”Former President Donald Trump has said in recent weeks that abortion policy should be left to the states. He has also said that he would support a 16-week nationwide ban.The U.S. has been left with a patchwork of abortion laws with many states having implemented bans due to the U.S. Supreme Court's Dobbs decision that overturned Roe v. Wade.Abortion services were halted completely in Wisconsin until recently, due to an 1849 law that many thought was in force on the reversal of Roe.Rep. Lisa Subeck (D-Madison) said, “We didn't have abortions available in Wisconsin for a year. Due to a court decision, right now they're available, but we know how fragile it is, we know that that can change at any time. We also know that if Donald Trump is elected, that will almost certainly change.” 5. KS Congressman Jake LaTurner turns toward home. Andrew Solenderhttps://www.axios.com/2024/04/18/jake-laturner-retire-house-gop-kansasA 36-year-old House Republican who has served in Congress just three years said Thursday he will not seek reelection in November.Rep. Jake LaTurner's (R-Kan.) retirement is a stark addition to a trend of House Republicans sprinting for the exits after a year filled with infighting and discord.Two House Republicans told Axios they expect more retirement announcements in the coming weeks.LaTurner, who was first elected in 2020, said "the current dysfunction on Capitol Hill is distressing."  LaTurner makes nearly 20 House Republicans who have left or are planning to leave Congress without immediate plans to run for another office. Another five are seeking higher office.Rep. Mike Gallagher (R-Wisc.), a 40-year-old onetime GOP rising star, is planning to resign in the middle of his term to take a job in the private sector.Rep. Patrick McHenry (R-N.C.), the 48-year-old chair of the House Foreign Affairs Committee who reached the zenith of his political career last year as the House speaker pro tempore, is also retiring.The retirements come as a growing number of right-wing hardliners are threatening to join an effort to oust House Speaker Mike Johnson (R-La.).Johnson is moving ahead with plans to hold a vote on a foreign aid package that includes aid to Ukraine, which Rep. Marjorie Taylor Greene (R-Ga.) has said would trigger a vote to remove him. The three-week speaker vacancy last year spurred a wave of retirements, particularly within the GOP.LaTurner has $676,000 cash on hand and no Republicans were running against him; this sets up a likely wild primary and maybe even a flip opportunity for Democrats.SOURCES: Michigan Advance, Wisconsin Examiner, Axios, Politico, The Missouri Independent,Pro.STateaffairs.com, Kansas reflector,  @TheHeartlandPOD on Twitter and ThreadsCo-HostsAdam Sommer @Adam_Sommer85 (Twitter) @adam_sommer85 (Post)Rachel Parker @msraitchetp (Threads) Sean Diller (no social)The Heartland Collective - Sign Up Today!JOIN PATREON FOR MORE - AND JOIN OUR SOCIAL NETWORK!“Change The Conversation”Outro Song: “The World Is On Fire” by American Aquarium http://www.americanaquarium.com/

Join Aaron as he share with Mark Whitby from the The Resilient Recruiter PodcastGrowing a recruitment business to 7 or 8-figure portfolio companies might be much simpler than you think.Few firm owners achieve this, but Aaron Opalewski stands as an example of this entrepreneurial success. He co-founded his first staffing company at just 24 and has nurtured his second venture into a portfolio of seven staffing companies across various industries. Remarkably, three companies consistently make 8-figure revenues, while one of them, Spark Packaging, hit 7-figures within its first year.In this episode, we discuss invaluable insights on how recruiters can fortify their businesses for growth with a special guest, Aaron Opalewski.  Aaron is the CEO and founder of Spark Talent Acquisition, a company he launched in 2013 at the age of 29. He is also a partner in two other companies outside of staffing and holds investments in the food and beverage industry. Join us as we explore strategies for structuring businesses, optimizing operations, boosting gross profit, delegating tasks, nurturing client relationships, and building successful partnerships. Tune in for a wealth of wisdom and actionable advice from Aaron's journey of entrepreneurial triumph.Episode Outline And Highlights[02:38] How Aaron got into the recruiting space[03:59] What it takes to start and launch a stuffing company [08:00] The keys to a successful business partnership [09:54] How delegation and promotion have helped Spark Talent excel [15:18] How to structure a recruiting company for lifetime customer value [24:33] Tips on how to nurture clients and maintain good relationships[30:10] How the contract and direct side of a recruiting business works [32:35] Why GP is the most important metric for growth [38:06] How to identify target companies for merger and acquisition [41:27] How to get alignments and nurture clients on social media [44:57] How mergers work in improving GP to over the million dollars range[48:25] Growth loops and profit strategy to level up business operations[57:15] What is the difference between recurring and contract revenue flow

On this episode of the Arkansas Wildlife Podcast, your host Trey Reid,  sits down with the Arkansas Game and Fish Commission Chief of the Geographic Informations Systems Division (GIS) Tracy Moy, and Shelby Johnson the State Geographic Information Officer for the Transformation and Shared Services agency to talk about what GIS is, how mapping technology is improving, and how AGFC and the public use maps on a day to day basis. 

This week, The Buzz presents a session from our 2024 Shared Services Summit, in partnership with the Shared Services Leadership Coalition. Learn more at sharedservicesnow.org.In this fireside chat, Maria Banks, Director of Federal Sales at Atlassian, sat down with Susan Dorr, Chief Information Officer at the Office of the Director of National Intelligence. Subscribe on your favorite podcast platform to never miss an episode! For more from ACT-IAC, follow us on LinkedIn or visit http://www.actiac.org.Learn more about membership at https://www.actiac.org/join.Donate to ACT-IAC at https://actiac.org/donate.Intro/Outro Music: Focal Point/Young CommunityCourtesy of Epidemic Sound

Ray Shelton, Ph.D. is a nationally-known expert on stress and the impacts it has on frontline personnel in disasters and other crises.  He is a Fellow and the Director of Professional Development for The American Academy of Experts in Traumatic Stress, in Miller Place, New York.  He's seen tragedy first-hand over 35 years serving with the Nassau County, New York Police department, including the Twin Towers Collapse during 9/11.  He's also a former firefighter and paramedic.“The adjusters are no different than fire, police, and EMS, they're front line.  They're action-oriented.  They take risks.  They have tremendous attention to detail.  They have a powerful need for control, to help people get their lives back in order,” said Shelton.  “But the price that is paid for that, is all of the memories, all of the conversations, all of the sites that they see stays with them.  There's absolutely no delete button in the human brain.”Shelton worked with the Liberty Mutual Insurance Catastrophe Response Team during the California Wildfires in 2008 and subsequent tornado outbreaks across the country.  That's where he met Jenny Pye, M.S., whose 35 years with Liberty Mutual included serving as a Property Claims Manager and Director of Quality Improvement for Auto Physical Damage (APD), Property, and Shared Services.“Every time I hear Ray talk, it takes me back to early in my career when I was an adjuster in the field and would go out and have multiple fatality 18-Wheeler accidents, and just the emotions of being on scene and investigating a claim,” said Pye.  “Sometimes the bodies were still there and then talking to their families, just all those emotions.”Today, Pye is the Director of Commercial Claims at Pilot Catastrophe Services, based in Mobile, Alabama.   She helps adjusters and the firms they serve to not only proficiently manage the technical part of the job, but manage the emotional toll that claims can have.  She said adjusters who strive for great customer experience, often ignore or cover-up signs of traumatic stress.  “But sometimes you get feedback as a manager and hopefully before you get that feedback from your customer, you're recognizing these issues,” said Pye.  “Maybe the adjuster is not as responsive as they normally are.  It's not just answering a text or phone call, if you're calling about a claim, it can be on a Zoom call and you will see where these folks that are normally engaged are not engaged.”  That, she adds, requires claim managers to “finely tune your senses to be aware of what's going on.”Shelton, who presents “Fine Tuned Adjuster” webinars for the Property Loss & Research Bureau said there are consequences of not recognizing the signs in adjusters or of claims management not responding to the signs.“If you do nothing, it stops productivity and the bigger danger (is) maybe that you lose that person who has bottled this all up from multiple times that this has occurred and finally says, ‘You know, I've had enough' and they leave the industry,” Shelton said, noting the current market challenge of recruiting adjusters to replace those that leave the profession.(For full Show Notes, visit https://lisamillerassociates.com/episode-47-stress-strain-of-adjusting/) 

For episode 7 of season 2, I am very excited to welcome my new guest, Tony Saldanha. Tony is the CEO & co-founder of Inixia, a global standards and certification body for the Shared Services industry. Before that, he ran Procter & Gamble's famed multi-billion-dollar Global Business Services (GBS) division and IT operations across every region. So, he comes to us with a wealth of commercial & senior leadership experience. Importantly, Tony has also put his time into educating others and is the author of an excellent book on leading digital transformations, called “Why Digital Transformations Fail” and more recently the co-author of a new book: “Revolutionizing Business Operations: How to Build Dynamic Processes for Enduring Competitive Advantage”. In our conversation, we explore both lessons from those books (and Tony's career) as well as what these mean for data leaders. What could it mean for data leaders to focus on processes not just data products? Why should data leaders see their main calling as delivering use cases? Plenty of wisdom for data professionals with all levels of experience. Well worth considering Tony's challenge to not be a bureaucrat but rather transform your processes to change your team & organisation.

Tony Saldanha the CEO/Co-Founder of Inixia, the global standards and certification body for the Shared Services industry joins Enterprise Radio. Saldanha is the co-author … Read more The post The Hidden Dangers of Focusing Excessively on Operational Efficiency appeared first on Top Entrepreneurs Podcast | Enterprise Podcast Network.

So, we've reached the time of year where we start looking forward to 2024, and examining how we spend our time, where our priorities should lie and what we're aiming to change and achieve for the year ahead. This can be in terms of career goals or goals for your business. In order to kick start that conversation and provide some inspiration we invited Phil Searle, Founder of Chazey Partners, back on the podcast – Phil shares what he thinks are key trends and themes we should be focusing on for the year ahead. You can find out more about Chazey Partners here. Note: All listeners to SSO Next are eligible for 20% of the cost of the ticket price for select live SSON events. The next up is our SSO Week 2024. To find out more message me, Sally Fletcher on LinkedIn or check out our event website.   

3 Reasons Why HR Needs Agile 1. Specialized Roles/Silos Resulting in Sequential Processes and Longer Decision-Making Cycles In most organizations that have adopted classical HR Service Delivery practices there often are distinct roles and silos for HR functions such as Business Partners focusing on strategic activities, Centers of Expertise handling specialized tasks, and Shared Services managing transactional activities. This separation does not foster the collaboration needed for agile responsiveness. 2. Focus on Specialization Over Cross-Functionality that hinders Team empowerment In a classical Ulrich Model-based HR Service Delivery organization, the focus is specializing in a specific HR domain. Although specialization is a considerable asset, it does not foster a holistic approach towards a comprehensive People Strategy. Team members are primarily focused on their specific roles and responsibilities instead of collaborating or taking over different/new tasks for holistic problem-solving. 3. Less Emphasis on Employee Experience Last but not least, traditional HR organizations are more inclined to miss the main persona in context, “the Employee”. There are of course several reasons for that. As discussed in the above 2 bullet points, in traditional HR Service Delivery organizations the focus is more on administrative tasks and different Centers of Expertise focus on their delivery roadmap, which makes it hard to establish a holistic strategic and employee-centric HR approach. How to connect with AgileDad: - [website] https://www.agiledad.com/ - [instagram] https://www.instagram.com/agile_coach/ - [facebook] https://www.facebook.com/RealAgileDad/ - [Linkedin] https://www.linkedin.com/in/leehenson/

This episode comes to you from New Jersey, Illinois, California, and Alaska.  Today, On Location presents episode four in our series designed to help employers navigate within the child support program and provide required information that is so vital in providing child support funds to families.  We also aim to assist child support professionals with increasing their understanding of sometimes confusing concepts. Our focus in this discussion is gig workers, and daily pay.  Joining us to help navigate this challenging subject are Corri Flores, Director –Government Affairs Wage Garnishments Compliance & Shared Services at ADP and Alice Jacobsohn, Director of Government Relations for PayrollOrg.  Pat O'Donnell of YoungWilliams and Tim Lightner of CGI Technologies and Solutions co-host this week's conversation. 

In this episode of the Prime Resources podcast, BDR Lead Head Coach John Michel dives into the intricacies of launching a shared services model in your company. We'll explore the concept of a shared services model, shedding light on its meaning and the numerous benefits it can bring to your organization.What exactly is a shared services model? We'll demystify this term, breaking down what it entails, and navigate through the landscape of the benefits of embracing a shared services model.John also shares how this model can revolutionize the way your company operates. Considering the decision to expand into shared services is a pivotal step, and we address key considerations before taking this leap. We explore readiness indicators and when a company should apply the shared services model.Our conversation goes deeper into the practicalities of implementation – from the importance of having a solid business plan to developing expertise in a new service area.No journey is without its challenges, and we identify the pitfalls to avoid when adopting a shared services model. By drawing on industry insights and experiences, we offer guidance on mitigating risks and optimizing the advantages of this transformative business approach.Join us on the Prime Resources podcast as we navigate the complexities of launching a shared services model and provide an overview for businesses aiming to enhance efficiency, reduce costs, and drive sustainable growth.Time Stamps(01:07) - What do we mean when we say a shared services model?(03:20) - What are the benefits of a shared services model?(05:45) - At what point does a company start thinking about applying the shared services model?(08:52) - Should a business plan be in place before expanding your company?(13:20) - What pitfalls need to be avoided?(16:31) - Final thoughts

Today we are coming to you from South Carolina/Washington DC, Illinois, California, and Alaska.  On Location is pleased to present episode three in our series designed to help employers engage with the child support program and provide required information that is so vital in providing child support funds to families.  Our focus in this discussion is lump sum wage withholding and reporting.  Joining us to help navigate this sometimes-complex topic are Corri Flores, Director –Government Affairs Wage Garnishments Compliance & Shared Services at ADP and Robyn Large of the Federal Office of Child Support Services.  Tim Lightner of CGI Technologies and Solutions and Pat O'Donnell of YoungWilliams co-host this week's conversation. 

This episode of On Location comes to you from South Carolina/Washington DC, Illinois, California, and Alaska.  Join co-hosts Pat O'Donnell (YoungWilliams) and Tim Lightner (CGI Technologies and Solutions, Inc.) as they introduce the second in a series focused on engaging with employers as they contribute to the child support program's success.  Their guests today are Corri Flores (Director–Government Affairs Wage Garnishments, Compliance & Shared Services for ADP) and Robyn Large (Child Support Program Specialist, with the Federal Office of Child Support Enforcement's Division of Federal Systems).  On today's podcast, listen as they help us to understand a little more about employers' roles, and “who's job, is it?” when it comes to independent contractors.  Hear them talk about what is mandated by federal and state laws regarding new hire reporting, income withholding orders, and National Medical Support Notices.  They also discuss what to do with a verification of employment when received for an independent contractor, how to report and remit payments and even some “best practices.”

Chris Kokal tells us what Shared Services are and how what he does helps the Mission function, as well as why it's so important to keep the Mission funded.

In this episode of the HeronCode Women in Leadership podcast, Lamia Kurdi speaks about the key factors that contributed to her success, emphasizing the importance of working in a supportive company with amazing leaders who invest their time in coaching and guiding their team members. Lamia also highlights the value of teamwork and delegation, and shares her belief in seeking help from others to achieve goals.On this episode Lamia discusses:Amazing leaders and career successMaking a career changeReading and connecting with peopleWork-life balanceStarting a consultancy For more information, visit Heroncode.com Hosted on Acast. See acast.com/privacy for more information.

Each year SSON run our Shared Services and GBS State of the Industry Survey. The survey provides crucial benchmarks on everything from people strategy to intelligent automation to what's driving shared services today. In this episode, SSON Research & Analytics, Chief Analyst, Barbara Hodge sits down with Tom Bangemann, Head of Data Development and Insight, to share their top 5 take-aways from last year's report and what to look for in the next. To take part in the 2024 survey click here https://www.surveymonkey.com/r/38ZFDZ6 Listeners of SSO Next can now get 20% of the ticket price for selected live events across the Americas, by quoting the code SSONEXT when you register or speak with one of our reps. For more details or to take advantage of this offer message Sally Fletcher on LinkedIn or by email at sally.fletcher@ssonetwork.com or visit our event website https://www.ssonetwork.com/events-shared-services-week    

Join Gadi Shamia as he sits down with the seasoned Kimberly Brebner, who boasts a remarkable 36+ year career at UPS. Starting her journey on the marketing team, Kimberly eventually rose to prominence, leading Customer Service Strategies for UPS operations worldwide. In this insightful conversation, they explore the evolving landscape of customer service, emphasizing the indispensable skills every agent should possess in today's AI-driven world. While AI's transformative power in enhancing transactions is acknowledged, Kimberly and Gadi both stress the irreplaceable value of the human touch in personal interactions. They delve into the art and science of measuring and balancing key metrics in customer service, from productivity and quality to customer perspective. In a thought-provoking segment, Kimberly advocates for bringing front-line agents into discussions, offering a fresh perspective from those who truly understand daily customer interactions. Dive in for a captivating discussion on the future of customer service through the lens of a UPS veteran.

Meet Steve Goodrich. He's the author of Transforming Government from Congress to the Cubicle, CEO at The Center for Organizational Excellence, and a board members for the Shared Services Leadership Coalition. In this episode, he describes his book (which you can purchase here) and how you can get involved in the Shared Services Leadership Coalition, which brings together government and industry leaders to find cost-saving solutions for the service you and your teams provide. More about the SSLC: SSLC's Definition of Shared Services SSLC defines “shared services” as the transformation of service delivery in the Federal Government through implementation of standardized, scalable capabilities, services, and technologies that improve government operations and allow agencies to focus on mission, while enhancing employee and customer experience in a secure and efficient environment. SSLC's Mission Statement SSLC's mission is to support accelerated implementation of shared services in government by: (1) educating the government about how shared services work and deliver value to employees and citizens; (2) providing technical assistance to help government modernize successfully; and (3) advocating policies to accelerate shared services modernization.  SSLC Goal Statement SSLC's goal is to promote and facilitate accelerated implementation of shared services and related modernization initiatives in service of the President's Management Agenda objectives of strengthening and empowering the Federal workforce, delivering excellent, equitable, and secure Federal services and customer experience, and managing the business of government to build back better. Value Proposition for Participation in SSLC Activities   SSLC is a community of government and industry leaders who share a passion for accelerating the pace of shared services implementation and government modernization.  SSLC provides opportunities for leaders to build relationships, learn from each other and become shared services evangelists, thereby creating through their combined efforts a force multiplier for cultural change necessary to sustain government-wide transformation.  

Fall HR Technology Event Recap  In this packed episode, Pete and Julie take a break from the busy fall HR technology conference season to share their POV's and insights from several recent HCM technology events, including product release and roadmap updates, outlooks for each solution, and their potential impact on the marketplace.  The recap includes updates and news from their attendance at ADP Analyst Day, Workday Rising, Dayforce Insights, SAP SuccessFactors SuccessConnect, and the Shared Services and Outsourcing Network (SSON) event.   Call to Action:  Pulse Survey HR and payroll practitioners, leaders, and executives are encouraged to join our current pulse survey, What Makes Leave Management the #1 Pain Point – and How to Fix It?  Be sure to join in with input on your organization's leave experience and look for the results to be published soon! https://www.surveymonkey.com/r/LeavePainPoints Connect with the show:  LinkedIn: ⁠http://linkedin.com/company/hr-payroll-2-0⁠  Twitter: ⁠@HRPayroll2_0⁠ ⁠@PeteTiliakos⁠ ⁠@JulieFer_HR⁠

Are you clear on your purpose? How can you align your career with your values, passion, and purpose?My guest on this episode is with Dean Carter, Chief People and Purpose Officer, GuildDuring our conversation Dean and I discuss:How he found his passion and purpose to be an HR leaderWhat he learned about leadership, culture and a purpose during his time as Patagonia's Global Head of People, Culture, and Shared Services?Why he believes you should identify what makes your culture unique and go after it in a big wayWhy did he add “Purpose” to his Chief People Officer title at Guild?How he used “first design principles” to redesign the roles with his HR organization at GuildWhy he launched a community for CHRO's called “CHRO Compass”His advice for CHROs who aspire to be on an organization's board of directorsConnecting with Dean: Connect with Dean Carter on LinkedInLearn more about Guild's CHRO Compass

This is the continuation of last week's conversation with the amazing, Paulie Durig from Switzerland. This is PART three of a three-part piece.~~~Paulie Durig is the founder of The Sacred Space Suisse (Est: 2019) where she provides holistic mental health coaching and guidance to individuals and organizations.  She is married and a stepmother to 3 kids. Two are 16-year-old twins and a boy at age 10. Prior to moving to Switzerland, Paulie worked in various BPO companies in leadership capacities in Training and Operations for Travel, Banking, Retail, and Shared Services. During their leisure time, Paulie enjoys cooking, hosting Lectures (book review) sessions, spending time in nature, and playing with their 1-year-old French bulldog named Max.At the moment, Paulie is hatching her personal anti-anxiety line of products (soap, body scrub, and body oil), called Sacré. These products are personally hand-made by her and will be made available in Asia by end-of-year.You can view Paulie's Professional full-length bio here:  https://www.linkedin.com/in/paulie-durig-chyp-169278269/ You can follow Paulie on the website and platforms below:The Sacred Space website: https://tinyurl.com/TheSacredSpaceCHFacebook: https://www.facebook.com/paulie.durig.1Instagram: @sacredspacesuisse Support the showBreakfast With Tiffany Show Official Facebook Page ~ https://www.facebook.com/breakfastwithtiffanyshow Tiffany's Instagram Account ~ https://www.instagram.com/tiffanyrossdaleofficial/ For coaching sessions & programs with Tiffany, check out her official page ~ https://www.tiffanyrossdale.com Breakfast With Tiffany Show Youtube Channel ~ https://bit.ly/3vIVzhE Breakfast With Tiffany Show Official Page ~ https://www.tiffanyrossdale.com/podcast For questions, requests, collaborations and comments, feel free to reach us via our e-mail ~ breakfastwithtiffanyshow@outlook.com

This is the continuation of last week's conversation with the amazing, Paulie Durig from Switzerland. This is PART two of a three-part piece.~~~Paulie Durig is the founder of The Sacred Space Suisse (Est: 2019) where she provides holistic mental health coaching and guidance to individuals and organizations.  She is married and a stepmother to 3 kids. Two are 16-year-old twins and a boy at age 10. Prior to moving to Switzerland, Paulie worked in various BPO companies in leadership capacities in Training and Operations for Travel, Banking, Retail, and Shared Services. During their leisure time, Paulie enjoys cooking, hosting Lectures (book review) sessions, spending time in nature, and playing with their 1-year-old French bulldog named Max.At the moment, Paulie is hatching her personal anti-anxiety line of products (soap, body scrub, and body oil), called Sacré. These products are personally hand-made by her and will be made available in Asia by end-of-year.You can view Paulie's Professional full-length bio here:  https://www.linkedin.com/in/paulie-durig-chyp-169278269/ You can follow Paulie on the website and platforms below:The Sacred Space website: https://tinyurl.com/TheSacredSpaceCHFacebook: https://www.facebook.com/paulie.durig.1Instagram: @sacredspacesuisse Support the showBreakfast With Tiffany Show Official Facebook Page ~ https://www.facebook.com/breakfastwithtiffanyshow Tiffany's Instagram Account ~ https://www.instagram.com/tiffanyrossdaleofficial/ For coaching sessions & programs with Tiffany, check out her official page ~ https://www.tiffanyrossdale.com Breakfast With Tiffany Show Youtube Channel ~ https://bit.ly/3vIVzhE Breakfast With Tiffany Show Official Page ~ https://www.tiffanyrossdale.com/podcast For questions, requests, collaborations and comments, feel free to reach us via our e-mail ~ breakfastwithtiffanyshow@outlook.com

For this week, we have the wonderful Paulie Durig from Switzerland who will guide us into the world of holistic mental health coaching, share intimate personal stories, and talk of her thriving career in creating a production line called “Sacré”.  This is PART one of a three-part piece.~~~Paulie Durig in a nutshell: Professionally, Paulie is the founder of The Sacred Space Suisse (Est: 2019) where she provides holistic mental health coaching and guidance to individuals and organizations.  Personally, she is married and a stepmother to 3 kids. Two are 16-year-old twins and a boy at age 10. Prior to moving to Switzerland, Paulie worked in various BPO companies in leadership capacities in Training and Operations for Travel, Banking, Retail, and Shared Services. During their leisure time, Paulie enjoys cooking, hosting Lectures (book review) sessions, spending time in nature, and playing with their 1-year-old French bulldog named Max.At the moment, Paulie is hatching her personal anti-anxiety line of products (soap, body scrub, and body oil), called Sacré. These products are personally hand-made by her and will be made available in Asia by end-of-year.You can view Paulie's Professional full-length bio here:  https://www.linkedin.com/in/paulie-durig-chyp-169278269/ You can follow Paulie on the website and platforms below:The Sacred Space website: https://tinyurl.com/TheSacredSpaceCHFacebook: https://www.facebook.com/paulie.durig.1Instagram: @sacredspacesuisse Support the showBreakfast With Tiffany Show Official Facebook Page ~ https://www.facebook.com/breakfastwithtiffanyshow Tiffany's Instagram Account ~ https://www.instagram.com/tiffanyrossdaleofficial/ For coaching sessions & programs with Tiffany, check out her official page ~ https://www.tiffanyrossdale.com Breakfast With Tiffany Show Youtube Channel ~ https://bit.ly/3vIVzhE Breakfast With Tiffany Show Official Page ~ https://www.tiffanyrossdale.com/podcast For questions, requests, collaborations and comments, feel free to reach us via our e-mail ~ breakfastwithtiffanyshow@outlook.com

In this episode, Amanda Hsieh talks with Jonathan Colbert, Vice President of Marketing for Voltera, a turnkey charging infrastructure provider focused on electric vehicle fleets. Jonathan is an executive passionate about leveraging technology to build powerful relationships between people and brands. Previously he spent time at Rivian as the Director of the Waypoints Network and was responsible for the go-to-market strategy and planned deployment of over 10,000 charging stations supporting key initiatives. Some of the initiatives he was involved with were the Transamerica Trail Drive with MotorTrend and Yosemite National Park. Before Rivian, Jonathan was a founding member of the Mercedes-Benz USA CASE (Connected, Autonomous, Shared + Services, Electric) Team as North America's Charging and Infrastructure Lead. He led the ramp-up of charging infrastructure at Mercedes-Benz dealerships and Daimler facilities, along with customer-focused charging mobility and home installation services. Before Mercedes-Benz USA, Jonathan was a Director of Marketing at Techtronic Industries, N.A., integrating brand marketing efforts for RIDGID® Power Tools, HART™ Hand Tools, and Arctic Cove™. He attended Florida State University and earned an MBA in Management of Technology at Georgia Tech's Scheller College of Business.  Listen as Jonathan demystifies Voltera's process to create and scale the implementation of charging stations to keep up with the demand that will soon be on our roads. He explains 'charging as a service' and 'fleet as a service' and contrasts those concepts with Voltera's service. This conversation reminds us of all the moving parts to achieve electrification and you will share in Jonathan's excitement as he describes Voltera's mission to serve zero-emission vehicle fleets and its quest to improve this entire industry. Check out Voltera's Playbook 1 (the first in a series of 5) to address the value proposition of charging infrastructure. This edition focuses on the biggest challenges of real estate site acquisition and power procurement. Subscribe to the ESG Decoded Podcast on your favorite streaming platform, YouTube, and social media so that you're notified of new episodes. Enjoy tuning in!

Tiffany O'Donnell talks to Marsha Aldridge, the Vice President of Human Resources and Shared Services for IMT Insurance in West Des Moines. Marsha's career focused on Human Resources with a passion for Leadership Development. She is a lifelong learner on a mission to share her leadership journey. In her spare time, she enjoys biking, camping, and hanging out with friends and family. You will most likely find her outdoors somewhere around Iowa!On today's episode, Marsha talks about how the role of family caregiver often falls on women, not only for young children but older relatives as well, and what organizations can do to be flexible to help avoid burnout of their employees. Follow Women Lead Change on Facebook, Twitter, Instagram and LinkedIn and visit wlcglobal.org for more information. Own It! from Women Lead Change is sponsored by Mount Mercy University. Support the show

To run a well-oiled real estate operation with ancillary businesses, we have to invest in a lot of tech tools. These services add up and get expensive very quickly. In this episode, COO of Elite Real Estate Systems and Team Building Summit speaker, Kyle Baack talks about how shared services can drive down our costs, and how to use them in our businesses.Guest Bio Kyle Baack is the COO of Elite Real Estate Systems and an expert on shared services. Chief Experience Officer at Fusion Growth Partners, and an executive at Powered By ERS, our real estate marketplace (still in beta). He is an experienced leader with a demonstrated history of international business and technology. To get in touch with Kyle, send an email to kbaack@gmail.com.

Ryan Perez is the Senior Vice President of Shared Services at Capital Square Living.She's embarking on the large task with the team at CS Living to integrate management with the Capital Square portfolio, and in this conversation - we dug into the details.A bit about Ryan - she has held important leadership roles for some of the fastest-growing companies in Multifamily for the past 20+ years. With experience spanning technology, marketing, and organizational transformation - it's no surprise that she was asked to take this important role at CS Living.We discuss:- Technology trends- Remaining employee first and focused- The task of integrating management into the CS Portfolio- And plenty of industry discussion spanning conferences, trends, and lessons along the way through her careerI hope you enjoy this conversation with Ryan Perez.Connect with Ryan on LinkedIn: https://www.linkedin.com/in/ryan-perez-cam-204ab66/Learn more about CS Living here: https://www.capitalsquareliving.com/

This episode of The Tech Trek features Harish Parwani, the VP of Platform Engineering at CarGurus. Host Amir Bormand and Harish discuss the intricacies of shared services and how teams can maximize their productivity.  Highlights 00:56 - Harish offers his perspective and experience with shared services. 03:12 - Why do we need shared services? 06:37 - How do shared services impact team structure? 13:02 - Demonstrating the value of shared services to leadership teams. 16:45 -  Prepping shared service teams for mergers and acquisitions. 21:04 - What's the “wrong way” of organizing shared services? About: Harish Parwani is VP of Platform Engineering at CarGurus. He is responsible for managing and leading multiple teams responsible for varying aspects of platform engineering. He brings with him almost 20 years of experience in the tech industry focused on DevOps and the previous avatars of DevOps. Harish holds a Master of Science Degree from New York University and is fluent in English, Danish and Hindi. https://www.linkedin.com/in/harishparwani/ Thank you so much for checking out this episode of The Tech Trek, and we would appreciate it if you would take a minute to rate and review us on your favorite podcast player. Want to learn more about us? Head over at https://www.elevano.com Have questions or want to cover specific topics with our future guests? Please message me at  https://www.linkedin.com/in/amirbormand (Amir Bormand)

On this episode of the Scouting For Growth podcast, Sabine VdL talks to Steve Abel from EPAM, a dedicated, results-oriented executive with a proven hands-on track record and superior ability to build highly effective teams to deliver success within all levels of an organization. EPAM is one of the best-kept secrets, voted one of the leading and fastest-growing information technology companies in the world. EPAM today leads the charge in the field of global digital and physical transformation and digital platform engineering services. The company has over 61,000 employees across 6 continents and 50 countries. In this episode, Sabine and Steve cover three main topics: Changes in the way innovation is delivered today, repairing broken processes with the right engineering mindset, and the requirements for building the business of tomorrow. KEY TAKEAWAYS The way technology solves problems today is from point solutions to point solutions. This is a flawed way to solve the technology problem and build highly effective business models. Imagine if there were tools that had 95% of what a business needs to operate. You would only buy things that are available as part of the packages. As an insurer, you would be able to gain benefits as you would need fewer specialists to determine whether to buy, build, or partner. Pull widgets that could be your integration engine. Could be cheaper than what is available, and you could rebuild in a bespoke way that is unique. I was in a stable job at KPMG. When the pandemic hit, I worked on a project with no real choice but to deliver tech assets quickly. Then I decided to do some investigating and discovered EPAM. They loved my idea and then thought about new technology in new ways to solve the client's problem with purpose in a different way. EPAM is multi-sectors, and I sit within the insurance business unit. How do startups grow? One option is to use cloud-based assets that ease the creation of reusable assets. This is a profound change in how people think about technology and business; cloud-based tooling, data mash-up, etc. We can unlock the power of these tools and bring them together as a unified landscape. Insurance carriers are struggling with geospatial data (for instance) because of their legacy systems and the way each carrier goes about integrating data into systems. Each carrier wants to know if they are getting unique information from you, but they don't need the dashboard or data very often. They want to process an algorithm that gives them an answer. BEST MOMENTS ‘A lot of commercialized software is not fit for purpose. Still, businesses operate thousands of spreadsheets. This is not right for the employees and gives poor customer service.'‘I love to wake up and ensure that customers do every day what they do best with others.'‘If you have not thought on how to do so. Hire an expert to think through the problem in a new way for you. You will get to the optimum outcome faster and likely cheaper too.'‘Get the right tools and get the approach right. I can ensure you, you will be impressed them.' ABOUT THE GUEST Steve Abel is a transformation executive with a dedicated, results-oriented executive, a proven hands-on track record and superior ability to build highly effective teams to deliver success within all levels of an organisation. Specialties: Program Management, Insurance, Operations, Shared Services, Enabling Technologies (Oracle, SAP, Workday, PeopleSoft, HFM, etc.), Business Process Reengineering, Finance Leading Practices (e.g., Procure to Pay, Record to Report), Insurance products and data, actuarial platforms (AXIS, Prophet, MG-Alfa, PolySystems, etc.), digital enablement, machine learning, artificial intelligence, cloud solutions, business, and technical architecture. Steve worked with large companies such as Capco, EY and KPMG. LinkedIn: https://www.linkedin.com/in/stevenabel/ Email: steven_abel@epam.com  EPAM: Since 1993, EPAM Systems, Inc. (NYSE: EPAM) has leveraged its advanced software engineering heritage to become the foremost global digital transformation services provider – leading the industry in digital and physical product development and digital platform engineering services. Through its innovative strategy; integrated advisory, consulting, and design capabilities; and unique 'Engineering DNA,' EPAM's globally deployed hybrid teams help make the future real for clients and communities around the world by powering better enterprise, education, and health platforms that connect people, optimise experiences, and improve people's lives.  In 2021, EPAM was added to the S&P 500 and included among the list of Forbes Global 2000 companies.   Selected by Newsweek as a 2021 and 2022 Most Loved Workplace, EPAM's global multi-disciplinary teams serve customers in more than 50 countries across six continents. As a recognized leader, EPAM is listed among the top 15 companies in Information Technology Services on the Fortune 1000 and ranked four times as the top IT services company on Fortune's 100 Fastest Growing Companies list. EPAM is also listed among Ad Age's top 25 World's Largest Agency Companies for three consecutive years, and Consulting Magazine named EPAM Continuum a top 20 Fastest Growing Firm. Website: https://www.epam.com/  ABOUT THE HOSTSabine is a corporate strategist turned entrepreneur. She is the CEO and Managing Partner of Alchemy Crew, a venture lab that accelerates the curation, validation, and commercialization of new tech business models. Sabine is renowned within the insurance sector for building some of the most renowned tech startup accelerators around the world working with over 30 corporate insurers and accelerating over 100 startup ventures. Sabine is the co-editor of the bestseller The INSURTECH Book, a top 50 Women in Tech, a FinTech and InsurTech Influencer, an investor & multi-award winner.  Twitter: SabineVdL LinkedIn: Sabine VanderLinden Instagram: sabinevdLofficial Facebook: SabineVdLOfficial TikTok: sabinevdlofficial Email: podcast@sabinevdl.com Website: www.sabinevdl.comThis show was brought to you by Progressive Media