Podcasts about Shared services

Credit union strategy takes center stage as Mark Ritter welcomes industry veteran Jay Murray to Credit Union Conversations. From teller to CEO, Jay's path through corporate credit union leadership shaped decades of collaboration within the credit union sector. He reflects on the financial crisis, regulatory gaps, and how shared services helped small institutions survive and scale. Jay also unpacks the importance of succession planning and why the cooperative model remains vital. His long-tail insight: Credit union succession planning strategies are essential for institutions that want to outlast their current leadership.What You Will Learn in This Episode: ✅ How credit union strategy evolves over decades, and why leaders who embrace credit union collaboration and shared services consistently outperform those who go it alone.✅ What the corporate financial crisis revealed about regulatory oversight and why understanding credit union history prepares today's leaders for tomorrow's risks.✅ Why succession planning at both the CEO and board level is the difference between an institution that thrives beyond its founder and one that quietly disappears.✅ How the cooperative model and financial literacy initiatives can position credit unions as indispensable community anchors in an increasingly corporate financial landscape.Subscribe to Credit Union Conversations for the latest credit union trends and insights on loan volume and business lending! Connect with MBFS to boost your credit union's growth today.TIMESTAMPS: 00:00 Jay Murray's origin story: from forestry dreams to credit union leadership and becoming a teller at a family savings and loan03:16 The early days of corporate credit union outreach, visiting 1,150 Pennsylvania credit unions 05:34 How Mid-Atlantic Corporate grew through mergers and rebranded as VIZO08:55 The financial crisis: what regulatory oversight missed and what the NCUA ultimately did 15:33 Building credit union collaboration through myCUservices and RKGO BIG19:57 Succession planning and forward-thinking board governance determine whether a credit union survives KEY TAKEAWAYS:

Mandy Wiener speaks to MMC for Group Corporate and Shared Services, Sithembiso Zungu about the service delivery operations that have been taking place in Johannesburg CBD. The Midday Report with Mandy Wiener is 702 and CapeTalk’s flagship news show, your hour of essential news radio. The show is podcasted every weekday, allowing you to catch up with a 60-minute weekday wrap of the day's main news. It's packed with fast-paced interviews with the day’s newsmakers, as well as those who can make sense of the news and explain what's happening in your world. All the interviews are podcasted for you to catch up and listen to. Thank you for listening to this podcast of The Midday Report Listen live on weekdays between 12:00 and 13:00 (SA Time) to The Midday Report broadcast on 702 https://buff.ly/gk3y0Kj and on CapeTalk https://buff.ly/NnFM3Nk For more from The Midday Report, go to https://buff.ly/BTGmL9H and find all the catch-up podcasts here https://buff.ly/LcbDdFI Subscribe to the 702 and CapeTalk daily and weekly newsletters https://buff.ly/v5mfetc Follow us on social media: 702 on Facebook: https://www.facebook.com/TalkRadio702 702 on TikTok: https://www.tiktok.com/@talkradio702 702 on Instagram: https://www.instagram.com/talkradio702/ 702 on X: https://x.com/Radio702 702 on YouTube: https://www.youtube.com/@radio702 CapeTalk on Facebook: https://www.facebook.com/CapeTalk CapeTalk on TikTok: https://www.tiktok.com/@capetalk CapeTalk on Instagram: https://www.instagram.com/ CapeTalk on X: https://x.com/CapeTalk CapeTalk on YouTube: https://www.youtube.com/@CapeTalk567See omnystudio.com/listener for privacy information.

James-Christian Blockwood discusses U.S. Office of Personnel Management's modernization of federal HR and retirement IT systems with OPM's Rebecca Ayers and Academy Fellow Brodi Fontenot. Building on a 2021 academy report urging congressional funding to modernize OPM systems, they describe the administration's goal to build a merit-based workforce and modernize people management through the Federal HR 2.0 initiative. Key elements include moving agencies onto a mandatory single core HCM platform to replace over 100 systems, improve data, speed retirement processing, enable employee self-service, and generate an estimated nearly $1 billion in savings, alongside a voluntary OPM Shared Service Center offering standardized operational services and strategic consulting. They highlight historical swings between decentralization and centralization, the change-management challenges of standardization, feedback loops, and long-term commitment, and note upcoming milestones such as announcing the new core HCM system and additional agencies opting into shared services.00:50 Modernization Stakes02:34 Federal HR 2.0 Vision04:58 Shared Services Context07:41 Centralize Versus Decentralize10:34 Change Management Hurdles12:51 Mandatory Versus Voluntary16:19 Why Now17:17 Public Impact21:09 Leader Playbook22:37 Next MilestonesManagement Matters is a presentation of the National Academy of Public Administration produced by Lizzie Alwan and Matt Hampton and edited by Matt Hampton. Support the Podcast Today at: donate@napawash.org or 202-347-3190Episode music: Hope by Mixaund | https://mixaund.bandcamp.comMusic promoted by https://www.free-stock-music.comFollow us on YouTube for clips and more: @NAPAWASH_YT

Selwyn Mayor Lydia Gliddon joined John MacDonald in the studio for the first of their regular catchups. They discussed some of the biggest issues for Selwyn ratepayers, including the potential cutting of council jobs to keep rates down, what she thinks of the 'Super-city' debate and if she thinks the Christchurch City Council missed a trick by not asking Selwyn to foot some of the bill for One NZ Stadium. LISTEN ABOVESee omnystudio.com/listener for privacy information.

Gov Tech Today hosts Russell Lowery and Jennifer Saha recap this year's RSA cybersecurity conference in San Francisco, noting the event's commercial scale and a smaller, dedicated public-sector track. Key takeaways include how “agentic AI” is moving from buzzword to reality, with public agencies urged to treat AI agents like users—requiring identity and access controls, least-privilege permissions, logging, and auditing—within existing governance frameworks such as FedRAMP, StateRAMP, and NIST. They discuss governance as a primary security control, growing attention to critical infrastructure and physical access as cybersecurity issues, and the challenge of tiny local utilities lacking staff and budgets, suggesting collaboration and shared services. The conversation also flags procurement and tool sprawl concerns, and explores what outcome-based security might mean for measuring automation, effectiveness, and ROI in government contracts.   00:00 Welcome to Gov Tech Today 00:15 What is RSA Conference 00:53 San Francisco Cleanup Talk 01:52 Public Sector at RSA 04:42 AI Everywhere at RSA 05:34 Agentic AI as Users 07:42 Governance as Security Control 09:25 Critical Infrastructure Cyber Shift 10:57 Small Districts Big Risk 12:38 Shared Services and Support 14:20 Procurement Must Catch Up 16:31 Outcome Based Security Metrics 18:09 Wrap Up and Next Year

Adam Ostopowich, country manager for Tanium Canada Tanium has long been known as a platform for managing endpoints at massive scale – federal governments, Fortune 500 environments, organizations with hundreds of thousands of devices. But the company’s newly appointed Canada country manager, Adam Ostopowich, says the mid-market represents Tanium’s biggest untapped opportunity in Canada, and the plan is to get there entirely through partners. In this episode, Ostopowich explains what changed when Tanium unified its Canadian operations under a single national structure covering enterprise, mid-market, major accounts, and public sector. Previously, partners worked with segment-specific contacts; now there’s one channel organization for all of Canada, designed to simplify engagement and open up new customer tiers for solution providers. We also dig into Tanium’s significant Government of Canada win through the EVAS program, which delivers real-time endpoint visibility across federal departments via Shared Services Canada and partner Computacenter. Ostopowich discusses what that means for the broader partner ecosystem and addresses the data sovereignty question head on, describing Canadian data residency as a “core requirement rather than an optional one.” The conversation also covers Tanium’s strategic shift from autonomous endpoint management to a broader autonomous IT platform vision, unveiled at Converge 2025, including agentic AI capabilities and ServiceNow integration. Ostopowich clears up a common misconception – Tanium is not an EDR and doesn’t compete with endpoint detection tools, but rather augments them with real-time operational intelligence. He also shares a striking data point: proof of concepts routinely uncover 10 to 25 percent more endpoints than organizations even knew they had. Named a Leader in the 2026 Gartner Magic Quadrant for Endpoint Management Tools and a five-time 5-star CRN Partner Program Guide recipient, Tanium is betting on doubling its Canadian footprint in two years – 100 percent partner-driven. Read Full Transcript Robert Dutt: Hello and welcome to In The Channel from ChannelBuzz.ca, bringing news and information to the Canadian IT channel community for the last 16 years. I’m Robert Dutt, editor of ChannelBuzz.ca and your host for the show. Tanium has been a name that most people in the IT space associate with large-scale enterprise endpoint management. Think hundreds of thousands of endpoints, federal government deployments, Fortune 500 environments. But the company has been making some moves in Canada that are worth paying attention to. They recently appointed a new country manager, unified their Canadian operations under a single national structure, and are talking openly about going after the mid-market, and doing it entirely through partners. On top of that, they’ve landed a significant Government of Canada win, they’ve achieved Protected B certification, and they’re expanding their footprint with boots on the ground from Calgary to Ottawa. My guest today is Adam Ostopowich, the new country manager for Tanium Canada. And we’re going to talk about what this restructured approach means for Canadian solution providers, where the Canadian partner opportunities actually are, and how Tanium’s vision of autonomous IT fits into what’s happening in the Canadian market right now. Let’s get right into it. My chat with Adam Ostopowich. Adam, thanks for taking the time. I appreciate it. Adam Ostopowich: Thanks a lot for having me, Rob. I’m really excited to be here. Robert Dutt: So you’re just stepping into the role, heading up Tanium Canada. Tell us a little bit about the priorities in your new role, sort of where you’re investing your time and effort, particularly when it comes to partner-facing things. Adam Ostopowich: Yeah, that’s a great question. So it’s an exciting time to be at Tanium. It’s also an exciting time to be Canadian. You know, with the way the market’s headed right now, there’s a ton of opportunity. Really, our vision is to help build a more secure, resilient, competitive nation by empowering organizations with real-time visibility, control, and autonomous IT capabilities to become unstoppable. Now, where this becomes critical in partnering is we really do need to work closely with our partners in order to strengthen the cybersecurity backbone of Canada. And it’s really about protecting Canadians and the companies that drive our economy. Partnering has never been more important in technology. It’s really about bringing platforms together, integrating multiple solutions together, and really, we need our partners to help drive that with us. Robert Dutt: You guys recently rolled out a new unified national structure across Canada. Can you tell me a little bit about what that means in practice? What did the organization look like before, and what changes with this for a partner in, say, Calgary or Ottawa or Montreal or wherever? Adam Ostopowich: So historically, Tanium’s definitely invested in the Canadian market, but it’s been in definitely a little bit more of a unique way. We didn’t have as many dedicated resources located in Canada. That’s really shifted over the last couple of years. And more recently, with February 1, the start of our fiscal year, we really had to make a strategic decision to bring all those resources together under one umbrella and continue to invest in having dedicated resources on the ground supporting our customers, but also interfacing with folks like product marketing, customer success, and so on, across the board. Partnering also became extremely important with the strategy. In the past, we had multiple partner managers focused on different market segments of our business. Now we have one channel manager focused across the board on every market segment, and that’s so important for Canada, especially as a lot of the partners we work with, they cross all market segments. It’s very rare that you’ll come across a partner that’s just focused in one place. So having that unified approach, especially in the channel, has never been more important in Canada. Robert Dutt: So they were previously focused vertically or geographically, how was that? Adam Ostopowich: So primarily focused on – Tanium segments the market based on endpoint potential, and so it was based on the bands of endpoints that our customers would be. So that could be commercial, it could be mid-market, it could be enterprise, and then of course we’ve got our public sector and federal business as well. So now we’re pulling that all together and saying, “Hey, we need to go to market in a more unified way, and we need to pull in our customer success stories, make sure that our partners are aware of every stream of business that we do,” because a lot of that crosses into multiple organizations across the board. Robert Dutt: The EVAS win with the Government of Canada, obviously pretty significant for you guys. What does the partner ecosystem around that look like? Is there room for solution providers beyond Computacenter, who’s kind of the go-to partner there? Adam Ostopowich: Yeah, so we’re definitely partnered closely with Computacenter Canada. There’s potential opportunities across the board. I mean, ultimately, we’re servicing the Government of Canada, but there’s also the contracting in place with Shared Services Canada that’s ultimately going to be touching any organization that buys through that mechanism. So there’s a good chance that many of those organizations will already work with other partners that potentially are already working with Tanium, or there’s an opportunity to expand our partnerships in those spaces. But for the most part, right now we’re heavily invested in Computacenter and how we’re supporting that contract across the board. Robert Dutt: Historically, Tanium has been an enterprise and government play. With the mid-market now under the same national umbrella and building sort of across those bands, as you describe, in endpoints, are you actively trying to reach a different class, a different size of customer in Canada than you were in the past? Adam Ostopowich: Yeah, absolutely. Tanium’s roots are absolutely in the large enterprise space, and we define that as hundreds of thousands to millions of endpoints. Now, Tanium was built to handle the most complex environments in the world. However, what we’re learning very quickly is there’s a massive opportunity down market as well to use the same technology in a rapid way. And really, it’s never been more important as we think about autonomous IT and AI. Ultimately, Tanium’s platform is best positioned to deliver data in real time. And that’s where going into the mid-market space really does help strengthen our growth strategy across Canada. Robert Dutt: As you look at that mid-market and even below kind of level in terms of customer size, how does that change in terms of go-to-market, who you’re working with on the partner side? Basically, what does the channel look like for that space? Adam Ostopowich: Yeah, so right now we work with a multitude of channel partners. Everything from your SIs to your technical partners like Microsoft and ServiceNow that we’re deeply embedded with. But there’s also a lot of VARs and MSPs that we work with as well. And ultimately, especially in the mid-market, we’re often working with more boutique service partners that help us to get into existing customers they’re already with or help us to service customers that we already have in a better way. So that’s a more localized and near experience for them. Robert Dutt: For somewhat obvious reasons, data sovereignty is a huge issue in Canada right now. How much is that driving the conversations that you’re having with customers and how does that translate into partner-led opportunity? Adam Ostopowich: Yeah, so data sovereignty has never been more important. It’s definitely been important over the last decade, but it’s absolutely critical now. I’ll call it a core requirement rather than an optional requirement. And so with that being said, in all of our conversations, it’s kind of set up as it’s almost assumed that that is the way it is. In the conversations, absolutely, we need to position it in a way that Tanium has all the architecture and the delivery of the solution in Canada. And that even goes as deep as our AI modeling. All of that is regional model availability. And our product team is deeply focused on making sure that all of our customers in the region have all the data sovereignty requirements in place. Even when we think about the Government of Canada, we needed to obtain Protected B status to really make sure we align to the criticality of that. Robert Dutt: Is that a structure that’s been in place for a while now, or is that something that’s kind of come together with the Shared Services and the Government of Canada wins? Adam Ostopowich: Yeah, so it’s two separate things. The Protected B is dedicated for the Government of Canada, and that’s their own environment. With the rest of the Canadian regional environment, that’s been around for quite a while. I don’t have the exact timing on that, but when I joined Tanium, that was one of the first questions I asked in the interview process. I’m like, “Do we have all of our environments in Canada?” Because I know how critical that is, and it’s absolutely a bare minimum requirement for us to be successful in the market. Robert Dutt: At last year’s Converge event, you shifted the messaging and the overall structure from autonomous endpoint management to autonomous IT. What does that actually mean for partners? Does it change how they sell, what they sell, who they sell to? Adam Ostopowich: Yeah, so fundamentally, autonomous endpoint management is still a core solution. It’s absolutely part of the DNA of it. Where the message change came from at Converge is really around broadening the scope of what autonomous IT means and connecting it into various enterprise layers. So we can think about our partnership with ServiceNow as an example, or we can think about our partnership with Microsoft. It’s really about how we tie that whole ecosystem together and make sure that our customers can operate in an autonomous way. So with that, really the platform as a whole is really about managing and securing endpoints through a single unified platform driven by AI as real-time endpoint intelligence. And autonomous IT as a whole is bringing that outside of just the Tanium platform as well. So it’s extending it to things like mobile device management, extending it to other enterprise platforms as well that can really help our customers truly become autonomous in the modern day and age. Robert Dutt: That’s, I guess, four or five months ago now that rolled out at Converge. How has traction gone in getting that out to Canadian partners and getting them to understand the vision, the direction, and where things are going? Adam Ostopowich: Yeah, candidly, it’s gone way better than I think many of us expected. It uniquely aligns to everything that’s happening in the market right now where it’s never been more important for customers and organizations to really think about how do they create a more scalable, sustainable business through automation. And ultimately, it really does help our partners to bring that strategy into their visions with their customers that are asking for us to solve these complex business outcome-related solutions. And so with autonomous IT, there’s a number of ways that it ties in. For example, if we think about partnering with ServiceNow, there’s several service companies that manage the entire ServiceNow footprint for a customer. So autonomous IT nicely fits into that channel model there where we’re now augmenting the data that gets delivered to ServiceNow. It’s helping all their downstream workflows. And in several cases, it’s literally automating a help desk ticket process where something as simple as, “Hey, my laptop’s slowing down.” An employee can submit a ticket. Through ServiceNow, it can push or request Tanium to pull all the endpoint data. Then the AI model can run against that, and then it can push the action back to the end device without human interaction. And of course, there’s always going to be the controls in place to manage this, so that we can make sure that it’s effective and not doing anything haywire. Robert Dutt: The big event of summer 2024 kind of brought to light platform concentration as a risk. I’m curious if you hear that kind of idea in conversations from Canadian customers in terms of wanting to stay away from that kind of platform concentration. Adam Ostopowich: Yeah. So we’re actually seeing a trend more towards platform at the moment. And I think it depends on how the platform is defined. For Tanium, the important thing is we’re often connecting into existing data sources. We’re not like a large store of data, for example. So we’re tapping into existing data that’s already there, and we’re able to grab it in real time and deliver it to where it needs to be. And so with that, there’s already backups in place, so to speak, where the platform itself isn’t like a one-stop shop, if that makes sense. So with that, we’re actually seeing a lot of customers wanting to consolidate a lot of their tooling and leverage a platform to help rationalize IT spend, increase efficiency, be able to increase automation and leverage multiple data sources to feed AI. Robert Dutt: You’re currently hiring a director of strategic accounts in Calgary. What’s the western Canada play for you right now? What does that look like today and where do you see that going? Adam Ostopowich: So yeah, we’re actively hiring somebody in Calgary, and it’s really to focus on new customer acquisition. And I’ve been interviewing constantly for that role, as you can imagine. So the biggest topic actually that will be interesting for here is we’re always assessing, how are they plugged into the channel? How are they working with the ecosystem today? Because ultimately, that’s what’s going to drive our success in western Canada. We’ve already got a number of directors of strategic accounts, or DSAs as we call them, in the western Canada market. This is really a new business development role to continue to grow in the region. Robert Dutt: You mentioned earlier you’re working with the big SIs, you’re also working with VARs and MSPs. Particularly in that mid-size solution provider space, the VAR and the MSP, what’s the profile there that works? What are some common threads that make for a good Tanium partner? Adam Ostopowich: I think it spans a couple of different layers, depending on what the partner really specializes in. Like, for example, if the partner specializes in Microsoft, then we absolutely go in hand in hand with that whole story and how we integrate the whole stack together. There’s other situations where a partner might be focused more on a dedicated area, like patching, for example. Ultimately, the profile of the partner itself can definitely vary, but it really comes down to ensuring that they’re aligned with what autonomous IT is capable of, whether it’s use cases around patching, real-time asset visibility, or it could also be about vulnerability management and things like that. Robert Dutt: What’s your biggest untapped or under-realized opportunity in the Canadian market right now, and what can partners do to get access to that, to get into it? Adam Ostopowich: That’s a great question, and it’s absolutely mid-market. That’s an area where we’re really leaning in with partners to have them obtain the sales certifications, obtain the ability to do demos, obtain the ability to do proof of concepts or proof of values, because we really see that as an untapped opportunity where a lot of partners are already deeply embedded into these customers. And ultimately, mid-market organizations are really looking to get to that next level of autonomous IT. Robert Dutt: What’s the philosophy for building the channel for that mid-market space? On a continuum between sign up a bunch of new partners and get the folks that you’re already working with more active in that space, where between those two extremes do you fall right now? Adam Ostopowich: Right now we’re doubling down on the partners that we already have. That’s absolutely critical. We’re already starting to see a lot of traction, and it’s growing there. Also, with our partner manager that’s dedicated now for Canada, he’s really building out that strategy as to who are the right people, how do we ensure that we’re going to market together in an effective way, ensuring that we’re not spreading ourselves too thin, and that we’re really building out that ecosystem that can help to marry together what we’re both trying to accomplish for our organizations. Robert Dutt: A couple of quick lightning round type questions to wrap up here. First of all, what’s one misconception or misunderstanding you think partners may have about Tanium today? Adam Ostopowich: I think overall the misconception is where we play best. Ultimately, Tanium has for whatever reason been known in some cases as being like an EDR solution, for example. I hear that occasionally, and I’m like, interesting. So Tanium is not an EDR. That’s not an area that we’re trying to play in at all. We’re actually trying to augment EDR solutions and even help to deploy them and make sure that they’re governed in a proper way. So overall, for channel, it’s really about understanding what the platform is fundamentally. It’s really about being able to provide visibility across an enterprise. So whether that’s finding servers that maybe an enterprise didn’t know about or end user workstations that were unknown, it’s very common for us to do proof of concepts and find anywhere from 10% to 25% more endpoints than a company even knew they had. And so they might think that they’re fully protected, but then they realize very quickly that they were, but they didn’t know about all the other devices. Like maybe a server got spun up because it was there for a proof of concept or a point of view, and then it never got updates and patches and things like that. All it takes is for that to get plugged in and you become vulnerable. So Tanium really helps to provide that widespread visibility. And it’s also about being able to manage the endpoints, so seeing but also acting on them. And then being able to handle things like zero-day events, for example, things that get missed by an EDR. A major issue just got released that nobody knew about. Well, now Tanium can be used as that last line of defense to really go in and contain it, remediate it, find the blast radius, what the impact was of it. Robert Dutt: And finally, fill in the blank for me. Two years from now, Tanium in Canada will be… Adam Ostopowich: Yeah, so two years from now, Tanium in Canada absolutely will double in size. We’re extremely focused on the market right now. We’ve got a very clear plan on how we’re going to grow and it’s 100% partner-driven. That’s absolutely an area that we’re going to focus on. And so we really invite conversations with partners. We really want to have those conversations to help deepen the relationships we have, but also expand into other areas that potentially we haven’t thought of yet. Robert Dutt: That’s a great place to leave it at, I think. That’s an admirable goal and good luck in reaching that, both in the customer base and in the channel. Adam, thanks so much for taking the time. Adam Ostopowich: Thanks a lot, Robert. Robert Dutt: There you have it, Adam Ostopowich from Tanium Canada. I’d like to thank Adam for his time, especially as someone stepping into a new leadership role. First podcast, as he mentioned, and he handled it well. A couple of things that stood out for me in the conversation. First, the mid-market piece. When a vendor that’s been known for managing millions of endpoints says the mid-market is their biggest untapped opportunity in Canada and that they want to get there through partners, that’s worth hearing. Whether you’re a VAR already embedded with mid-sized customers or an MSP looking at where the next practice area comes from, that’s worth the conversation. Second, the data sovereignty angle. Adam described it as a core requirement rather than an optional one, and the fact that Tanium’s entire architecture, including their AI modeling, runs regionally in Canada is relevant context in the current environment. And third, I appreciate the honest correction on the EDR misconception. Tanium doesn’t compete with your EDR, they augment it. That changes the math on how a partner might position this in their stack. The goal of doubling the Canadian footprint in two years, 100% partner-driven, is ambitious. We’ll see how it plays out. Please be sure to follow or subscribe in the podcast app of your choice. We’re on Apple Podcasts, Spotify, YouTube, and most other major directories. And if you have a moment to leave a rating or review, it helps more than you’d think. Until next time, I’m Robert Dutt for ChannelBuzz.ca, and I’ll see you in the channel.

It's YOUR time to #EdUp with Bill Grau, Executive Director, SUNY SICAS CenterIn this episode,  sponsored by the ​ELIVE 2026​ Conference in Denver, Colorado, April 19-22, the ​HigherEd PodCon​ II happening July 16 & 17, & the 2026 AcOps Conference July 29-31 by CoursedogYOUR host is Dr. Joe SallustioHow does a 55 person team support 48 SUNY campuses across R1s, community colleges & specialized institutions through 1 student information system?Why does clean data entry from admissions through reporting matter when funding decisions & institutional survival depend on it?What makes the SaaS transition the biggest challenge when campuses that implemented 30 years ago look nothing like those implemented 5 years ago?Listen in to #EdUpThank YOU so much for tuning in. Join us on the next episode for YOUR time to EdUp!Connect with YOUR EdUp Team - ⁠⁠⁠⁠⁠ ⁠⁠⁠⁠Elvin Freytes⁠⁠⁠⁠⁠⁠⁠⁠⁠ & ⁠⁠⁠⁠⁠⁠⁠⁠⁠ Dr. Joe Sallustio⁠⁠⁠⁠● Join YOUR EdUp community at The EdUp ExperienceWe make education YOUR business!P.S. Want to get early, ad-free access & exclusive leadership content to help support the show? Become an #EdUp Premium Member today!

Aubrey Masango speaks to Sithembiso Zungu, the MMC for Group Corporate and Shared Services in the City of Johannesburg reflecting on the perceived successes and failures of the urban renewal project by the City of Johannesburg, they also touch on the difficulty of getting the city clean and well taken care of. Tags: 702, The Aubrey Masango Show, Aubrey Masango, Current Affairs, Sithembiso Zungu, Johannesburg, G20, Urban Renewal, Joburg CBD, JMPD, Hijacked Buildings, Safety The Aubrey Masango Show is presented by late night radio broadcaster Aubrey Masango. Aubrey hosts in-depth interviews on controversial political issues and chats to experts offering life advice and guidance in areas of psychology, personal finance and more. All Aubrey’s interviews are podcasted for you to catch-up and listen. Thank you for listening to this podcast from The Aubrey Masango Show. Listen live on weekdays between 20:00 and 24:00 (SA Time) to The Aubrey Masango Show broadcast on 702 https://buff.ly/gk3y0Kj and on CapeTalk between 20:00 and 21:00 (SA Time) https://buff.ly/NnFM3Nk Find out more about the show here https://buff.ly/lzyKCv0 and get all the catch-up podcasts https://buff.ly/rT6znsn Subscribe to the 702 and CapeTalk Daily and Weekly Newsletters https://buff.ly/v5mfet Follow us on social media: 702 on Facebook: https://www.facebook.com/TalkRadio702 702 on TikTok: https://www.tiktok.com/@talkradio702 702 on Instagram: https://www.instagram.com/talkradio702/ 702 on X: https://x.com/Radio702 702 on YouTube: https://www.youtube.com/@radio702 CapeTalk on Facebook: https://www.facebook.com/CapeTalk CapeTalk on TikTok: https://www.tiktok.com/@capetalk CapeTalk on Instagram: https://www.instagram.com/ CapeTalk on X: https://x.com/CapeTalk CapeTalk on YouTube: https://www.youtube.com/@CapeTalk567See omnystudio.com/listener for privacy information.

The long-journey of getting agencies to adopt shared services for back office functions like financial management or human resources has quietly made real progress over the last decade. But a new report by the Government Accountability Office shows agencies have yet to solve some of the long-standing challenges to adopting shared services. For more on what GAO found and where shared services is heading next, Federal News Network executive editor Jason Miller joins me.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Aubrey Masango speaks to Sithembiso Zungu, MMC for Group Corporate and Shared Services in the City of Johannesburg to discuss the incident that took place at the Jozi City night club which is operating in violation of multiple municipal and regulatory requirements. Tags: 702, Aubrey Masango show, Aubrey Masango, Bra Aubrey, Sithembiso Zungu, City of Johannesburg, Jozi City night club Aubrey Masango chats with Claire Thomson, a private practice attorney, about customary marriage property regimes and what couples married in community of property need to know. Tags: 702, Aubrey Masango show, Aubrey Masango, Bra Aubrey, In community of property, Claire Thomson, customary marriage property regimes The Aubrey Masango Show is presented by late night radio broadcaster Aubrey Masango. Aubrey hosts in-depth interviews on controversial political issues and chats to experts offering life advice and guidance in areas of psychology, personal finance and more. All Aubrey’s interviews are podcasted for you to catch-up and listen. Thank you for listening to this podcast from The Aubrey Masango Show. Listen live on weekdays between 20:00 and 24:00 (SA Time) to The Aubrey Masango Show broadcast on 702 https://buff.ly/gk3y0Kj and on CapeTalk between 20:00 and 21:00 (SA Time) https://buff.ly/NnFM3Nk Find out more about the show here https://buff.ly/lzyKCv0 and get all the catch-up podcasts https://buff.ly/rT6znsn Subscribe to the 702 and CapeTalk Daily and Weekly Newsletters https://buff.ly/v5mfet Follow us on social media: 702 on Facebook: https://www.facebook.com/TalkRadio702 702 on TikTok: https://www.tiktok.com/@talkradio702 702 on Instagram: https://www.instagram.com/talkradio702/ 702 on X: https://x.com/Radio702 702 on YouTube: https://www.youtube.com/@radio702 CapeTalk on Facebook: https://www.facebook.com/CapeTalk CapeTalk on TikTok: https://www.tiktok.com/@capetalk CapeTalk on Instagram: https://www.instagram.com/ CapeTalk on X: https://x.com/CapeTalk CapeTalk on YouTube: https://www.youtube.com/@CapeTalk567See omnystudio.com/listener for privacy information.

The Aubrey Masango Show is presented by late night radio broadcaster Aubrey Masango. Aubrey hosts in-depth interviews on controversial political issues and chats to experts offering life advice and guidance in areas of psychology, personal finance and more. All Aubrey’s interviews are podcasted for you to catch-up and listen. Thank you for listening to this podcast from The Aubrey Masango Show. Listen live on weekdays between 20:00 and 24:00 (SA Time) to The Aubrey Masango Show broadcast on 702 https://buff.ly/gk3y0Kj and on CapeTalk between 20:00 and 21:00 (SA Time) https://buff.ly/NnFM3Nk Find out more about the show here https://buff.ly/lzyKCv0 and get all the catch-up podcasts https://buff.ly/rT6znsn Subscribe to the 702 and CapeTalk Daily and Weekly Newsletters https://buff.ly/v5mfet Follow us on social media: 702 on Facebook: https://www.facebook.com/TalkRadio702 702 on TikTok: https://www.tiktok.com/@talkradio702 702 on Instagram: https://www.instagram.com/talkradio702/ 702 on X: https://x.com/Radio702 702 on YouTube: https://www.youtube.com/@radio702 CapeTalk on Facebook: https://www.facebook.com/CapeTalk CapeTalk on TikTok: https://www.tiktok.com/@capetalk CapeTalk on Instagram: https://www.instagram.com/ CapeTalk on X: https://x.com/CapeTalk CapeTalk on YouTube: https://www.youtube.com/@CapeTalk567See omnystudio.com/listener for privacy information.

Jonny Reinhardt talks with Berrien RESA Superintendent Eric Hoppstock as well as Sonya Schultz, Supervisor of Shared Services & Pupil Accounting and Brian Brown, Director of Finance and Operations at River Valley School District about Shared Services at Berrien RESA See omnystudio.com/listener for privacy information.

In part one of our discussion with Sherry Neas, Division Director of Shared Services for North Dakota's OMB, we walk through a practical framework for pre-session preparation, stakeholder alignment, and testimony that actually moves the needle.We start with the pre-legislative rhythm: weekly collaboration with higher ed, monthly sessions with state agencies, and a quarterly procurement advisory council that surfaces policy gaps early. Sherry explains how to decide what belongs in statute versus guidelines, why governments express authority matters, and how opening a law invites amendments you need to anticipate. Then we dive into testimony craft—writing with busy legislators in mind, using concrete examples, pausing for questions, and closing with a crisp call to action. We talk media training, committee protocol, and choosing speakers who want the podium and can handle rapid-fire questions.Once the session heats up, systems and teamwork take over. Sherry details a bill tracking workflow, cross-division assignments, and the necessity of freeing someone's time to focus on legislative work. We get into internal approvals—how subject matter experts, legal counsel, leadership, and the governor's office align positions with policy, resources, and fiscal notes. When stakeholders disagree, she shows how to prevent surprises by briefing sponsors and chairs early, proposing amendments, and keeping associations in the loop. And when controversy sends a bill to conference committee, Sherry treats it like a complex RFP: listen first, map concerns, iterate toward solutions, and support the carrier with clear talking points.If you're a procurement leader navigating legislative season, this conversation offers a repeatable playbook: begin with the end in mind, engage stakeholders early, testify with clarity, and build relationships through respect and helpfulness. Subscribe, share with your team, and leave a review telling us your best tip for surviving the session storm.Follow & subscribe to stay up-to-date on NASPO!naspo.org | Pulse Blog | LinkedIn | Youtube | Facebook

Keir Gumbs, Chief Legal Officer at Edward Jones, isn't here to maintain the status quo. He joined the largest U.S. financial services firm not to run legal as usual - but to lead a transformation. In this episode, Keir and Mary talk candidly about what it takes to build a modern legal function inside a legacy institution - and why the traditional law firm model may not survive the decade. Keir brings a rare 360° view of the legal world, with leadership roles at Uber, Broadridge, Covington, and the SEC. Now, he's putting that experience to work reshaping how legal, compliance, and risk teams partner with the business and what true enablement looks like. In this episode: Transformation Playbook: Why Keir spent his first year meeting with 500+ team members - and what it taught him about culture and leadership. Shared Services, Shared Wins: How he's connecting legal, compliance, and risk through a shared services model that's breaking down silos and boosting speed. Enable First, Protect Second: Keir's core legal philosophy - and how it's changing how his team shows up across the organization. Law Firm Economics, Under Fire: Keir sounds the alarm on unsustainable rate hikes and why smaller, specialized firms are increasingly winning the work. Outcome Over Hours: What he's looking for in alternative fee models, and the reality check law firms need to hear. If you're thinking about legal transformation, technology, or the future of firm partnerships, this conversation is a blueprint for what's next. Follow Mary on LinkedIn Rate and review on Apple Podcasts  

In this episode of Plugged In, host Chuck Hanna sits down with Kevin Rabinovitch, Global VP of Sustainability at Mars, to discuss the company's journey toward maintaining their environmental goals, with a special focus on Scope 3 emissions. The conversation covers insights from Rabinovitch's 31-year career at Mars, the evolution of their strategy, how it's integrated into business operations, and the challenges and opportunities of driving change across a global supply chain. Whether it's data systems, supplier engagement, renewable energy, or emerging technologies, this episode includes many insights for those looking to improve their Scope 3 strategy. Embedding sustainability into your business strategy (02:30) Discovering where sustainability objectives meet daily decisions (4:04) Why Mars prioritized Scope 3 emissions (09:36) Meeting challenges in aggregating data across the business and supply chain (12:26) Supplier engagement, estimation philosophy, and more (16:59) Driving efficiency, motivation, and business value (17:39) Tactics for adapting to different markets and risk appetites in renewable energy (23:42) Advice for those starting their own journey in the industry (44:12) For full episode show notes, click here. Connect with Kevin Rabinovitch On LinkedIn Kevin Rabinovitch is the Global VP Sustainability for Mars, Incorporated. In his role, he leads the Performance Acceleration and Shared Services team supporting the Mars Sustainable in A Generation Plan. Spanning the entirety of Mars' global sustainability impacts, Performance Acceleration focuses on creating new business capabilities and reengineering to accelerate and more efficiently deliver the SiG Plan. Shared Services leverages the global scale and power of Mars to support the segments of Petcare, Snacking and Food & Nutrition on subjects such as a global portfolio of renewable energy, sustainability data systems & tools, carbon removal projects and the Mars Sustainable Investment Fund.  Externally, among other roles, Kevin sits on the Board of the Livelihoods Carbon Fund 3, teaches Business & Sustainability at Virginia Tech and Georgetown University and frequently speaks externally on behalf of Mars' sustainability program. He has been with Mars for 31 years, 18 years in sustainability, having helped start Mars' program and the first 13 years in R&D functions of multiple Mars business segments in the U.S. and Europe, specializing in technology development, scale-up, and intellectual property. Connect with Mars, Inc. Follow Mars on LinkedIn Follow Kevin Rabinovitch on LinkedIn Connect with Constellation Follow Constellation on LinkedIn Follow Chuck Hanna on LinkedIn Follow Abhinav Krishna on LinkedIn Learn more about Constellation sustainability solutions. Connect with Smart Energy Decisions Smart Energy Decisions Follow us on LinkedIn Subscribe to Smart Energy Voices on Apple Podcasts, Google Podcasts, Android, Spotify, Stitcher, TuneIn Radio, aCast, PlayerFM, iHeart Radio. If you're interested in participating in the next Smart Energy Decisions Event, visit smartenergydecisions.com or email our Community Development team at attend@smartenergydecisions.com.

The Trump administration's second-term strategy leans toward consolidating acquisition, HR and financial management under a centralized approach. That's a departure from the marketplace model of its first term. John Marshall and Steve Goodrich are here to discuss what that means for agency autonomy and service quality. John is the founder and CEO of the Shared Services Leadership Coalition. Steve chairs the SSLC board.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Ben Kinsley, Executive Director of Campaign for Vermont, joins Anthony & Dan to discuss their latest report. "Finding Savings in VT Education through Shared Services".

In today's episode, Bob ‘n Joyce dive into the pitfalls that often accompany the perceived benefits of outsourcing HR services. While outsourcing can seem like a smart move, especially on paper, it often brings unintended consequences—many of them negative—despite the best intentions and solid rationale. We're not anti-outsourcing, but we've seen the chaos that can result when the process isn't managed well. The good news? With the right approach, much of that chaos can be avoided. Here are a few of our thoughts on making outsourcing work for you rather than against you: • Pain points are inevitable with any major change—but a thoughtful process can minimize them. • When the primary rationale is purely financial, that's often a recipe for trouble. • If the risk-reward stakes are high, start small: a pilot phase can be a powerful learning tool. So come on in, grab a snack, and join us for a candid conversation about how to keep outsourcing from turning into an out-of-control adventure.

In this episode, the host interviews Kelcey Lehrich, founder of 365 Holdings and co-founder of the HoldCo Conference. Kelcey shares her journey from traditional business to e-commerce, the growth of 365 Holdings, and the challenges of acquiring and integrating multiple brands. He discusses the purpose of the Holdco Conference for multi-business entrepreneurs, strategies for stable acquisitions, and the realities of shared services. The episode offers practical advice on self-awareness, focusing on key business levers, and learning from experience in scaling and managing holding companies.Chapters:Introduction to Kelcey Lehrich and Holdco Conference (00:00:00)Kelsey introduces himself and explains the origin and purpose of the Holdco Conference for multi-business entrepreneurs.Kelcey's Journey into E-commerce and 365 Holdings (00:02:22)Kelcey shares how he and his partner entered e-commerce, acquired their first businesses, and built 365 Holdings.365 Holdings' Structure and Focus (00:03:30)Discussion of 365 Holdings' current scale, vertical integration, and future focus on food, baby, and consumable brands.Growth Strategies: Product Launches and Acquisitions (00:04:28)Comparison of launching new products versus acquiring businesses, and the importance of consistent experimentation.What to Avoid When Acquiring Businesses (00:05:52)Kelcey outlines lessons learned and what to avoid when evaluating acquisition opportunities.365 Holdings' Core Strengths and Incremental Improvements (00:07:04)Exploration of the company's strengths, vertical integration, and focus on small, compounding operational improvements.The Reality of Shared Services in a Holdco (00:09:54)Kelcey discusses the challenges and realities of sharing services across multiple brands in a holding company.Three Actionable Takeaways for Entrepreneurs (00:11:44)Host summarizes three key lessons: self-awareness, vision and action, and learning through experience in M&A.Kelcey's Book Recommendation (00:14:03)Kelcey recommends "The Hard Thing About Hard Things" by Ben Horowitz for entrepreneurs managing growing teams.Favorite Productivity Tool (00:14:40)Kelcey shares Superhuman as his favorite email productivity tool.Influential Figures in E-commerce (00:15:25)Kelcey discusses the many people who have influenced him, mentioning Gary Vee, Roland Frazier, and others.How to Connect with Kelcey and Learn More (00:16:59)Kelcey provides ways to connect with him and learn more about Holdco Conference and 365 Holdings.Links and Mentions:Tools and ResourcesSuperhumanWebsitesHoldco Conference365 HoldingsBooksThe Hard Thing About Hard Things by Ben Horowitz on AmazonInfluential FiguresGary Vaynerchuk (Gary Vee)Roland FrasierTranscript:Josh 00:00:00  Today I'm super excited to introduce you to Kelcey Lehrich. Welcome to the podcast, Kelcey.Kelcey 00:00:05  Thank you for having me. Great to be here.Josh 00:00:06  Kelcey I attended Holdco conference. You did a fantastic job. That was your first ever Holdco conference. Tell our guests a little bit more about this Holdco conference, because I think it's really unique. And you're kind of one of the first to kind of come up with this type of holding company conference.Kelcey 00:00:24  Yeah. So I appreciate your kind words and glad you could come. And we'll see you there next year. date's coming soon. so I have a friend in town named John Wilson. you can find him on the internet. He's pretty public. he and I met, and we both have, 50 to 100 employees, multiple tens of millions of revenue, and we have multiple businesses. And we knew a few other people that had similar circumstances. And there really was no event, no conference, no, kind of home base or hangout place for people like us.Kelcey 00:00:56  And one day I'm like, hey, like, why don't we go ahead and we'll host the party. and so John and I partnered on that project, and, from January, when it was kind of hatched with the tweet to July, it was a bit of a wild ride, but it was a lot of fun. We're really proud of the first year. And, yeah, it's meant to be the place that multi business entrepreneurs called the holding company, meet, learn, scale and grow. But the kind of niche there is that if you're in software and you're venture backed, there's a conference for you. If you are in real estate, there's a conference for you. If you are in insert any industry, sales, metal stamping, mobile home parks, whatever it is, there's a conference for you. If you're a Holdco entrepreneur, there really wasn't a place to call your own. And our vision for Holdco is to be kind of that home base for people like us.Josh 00:01:43  Yeah, I love that.Josh 00:01:44  I love what you guys have started there. And I think we'll dive into that a little bit in more detail later in this podcast. But Kelcey, you've got a vast experience in e-commerce. Obviously you have a holding company that has multiple brands. You've acquired multiple e-commerce brands, you've grown them, you've scaled them. So you have a wealth of knowledge. And for our listeners that have established businesses, they're looking to take things to the next level. I think they're going to be able to learn a lot from you. So why don't we rewind the tapes a little bit? Kelcey? And why don't you tell us a little bit about how you got into the e-commerce world to begin with, and then what led to the formation of 365 holdings?Kelcey 00:02:22  So six years ago, my partner and I, his name is Justin. I'm kind of the ideas guy, and he's kind of the executor. She's familiar with iOS. I've got the kind of visionary CEO role and he's kind of the integrator or CFO, and he and I have worked there for a long time.Kelcey 00:02:37  And prior to e-commerce, it was kind of like, the same idea. However, instead of ideas and strategy and like execution, it was like I was the sales guy and he was like the ops guy and all of our prior businesses, but we weren't online. We've never, never run ads, never shipped products. But we had sold a business for just enough money to make a down payment on an SBA loan. We had sold a business for $100,000, which was a lot of money. We did not hold any of it aside for taxes. We put all 100 grand down on the $900,000 loan to buy the million dollar first business. That was how we got started. 60 days later, we drained the checking account and maxed out the line of credit and bought another one. And thus begins the compounding. So, Yeah, six years ago. by by two that that, spring and summer, we had always had a vision of back to the old topic, wanting to run many businesses. We wanted to have diversity.Kelcey 00:03:30  I guess that's like, hey, what if you focused? What if you just did one thing? Could it be bigger? And my answer is like, I don't know, probably. But this is the business I want to have. I want to do many things. one of the things financially from a diversification perspective. two, I think it's fun. It's like what I want. So like, yes, this is what I'm doing. I'm sure it's like slightly less optimal than, I don't know. but six years have elapsed and today we've got 80 some employees. Six brands. we're in Akron, Ohio, and heavily vertically integrated. So we do in-house customer service, in-house ...

Aubrey Masango talks to Cilliers Brink, DA Tshwane mayoral candidate, and Kholofelo Morodi, Tshwane MMC for Corporate & Shared Services, about the R777 million water‑tanker saga that blew R457 million over budget in the 2025 financial year. Tags: 702, Aubrey Masango show, Aubrey Masango, Cilliers Brink, Kholofelo Morodi, City of Tswane, Mayor Nasiphi Moya, DA, ActionSA, ANC, EFF, Hammanskraal, Water-tanks, Soshanguve Reservoirs, Water mafia The Aubrey Masango Show is presented by late night radio broadcaster Aubrey Masango. Aubrey hosts in-depth interviews on controversial political issues and chats to experts offering life advice and guidance in areas of psychology, personal finance and more. All Aubrey’s interviews are podcasted for you to catch-up and listen. Thank you for listening to this podcast from The Aubrey Masango Show. Listen live on weekdays between 20:00 and 24:00 (SA Time) to The Aubrey Masango Show broadcast on 702 https://buff.ly/gk3y0Kj and on CapeTalk between 20:00 and 21:00 (SA Time) https://buff.ly/NnFM3Nk Find out more about the show here https://buff.ly/lzyKCv0 and get all the catch-up podcasts https://buff.ly/rT6znsn Subscribe to the 702 and CapeTalk Daily and Weekly Newsletters https://buff.ly/v5mfet Follow us on social media: 702 on Facebook: https://www.facebook.com/TalkRadio702 702 on TikTok: https://www.tiktok.com/@talkradio702 702 on Instagram: https://www.instagram.com/talkradio702/ 702 on X: https://x.com/Radio702 702 on YouTube: https://www.youtube.com/@radio702 CapeTalk on Facebook: https://www.facebook.com/CapeTalk CapeTalk on TikTok: https://www.tiktok.com/@capetalk CapeTalk on Instagram: https://www.instagram.com/ CapeTalk on X: https://x.com/CapeTalk CapeTalk on YouTube: https://www.youtube.com/@CapeTalk567 See omnystudio.com/listener for privacy information.

Thabo shole-Mashao standing in for Clement Manyathela is joined by Dineo Matsi, Portfolio Chair for Corporate and Shared Services, to discuss the strategic importance of boosting tourism in Ekurhuleni and unlocking its full potential. The Clement Manyathela Show is broadcast on 702, a Johannesburg based talk radio station, weekdays from 09:00 to 12:00 (SA Time). Clement Manyathela starts his show each weekday on 702 at 9 am taking your calls and voice notes on his Open Line. In the second hour of his show, he unpacks, explains, and makes sense of the news of the day. Clement has several features in his third hour from 11 am that provide you with information to help and guide you through your daily life. As your morning friend, he tackles the serious as well as the light-hearted, on your behalf. Thank you for listening to a podcast from The Clement Manyathela Show. Listen live on Primedia+ weekdays from 09:00 and 12:00 (SA Time) to The Clement Manyathela Show broadcast on 702 https://buff.ly/gk3y0Kj For more from the show go to https://buff.ly/XijPLtJ or find all the catch-up podcasts here https://buff.ly/p0gWuPE Subscribe to the 702 Daily and Weekly Newsletters https://buff.ly/v5mfetc Follow us on social media: 702 on Facebook https://www.facebook.com/TalkRadio702 702 on TikTok https://www.tiktok.com/@talkradio702 702 on Instagram: https://www.instagram.com/talkradio702/ 702 on X: https://x.com/Radio702 702 on YouTube: https://www.youtube.com/@radio702 See omnystudio.com/listener for privacy information.

This week, the GovNavigators sit down with John Marshall and Steve Goodrich of the Shared Services Leadership Coalition to chart the past, present, and what's next in federal shared services, from payroll consolidation and NASA's model to today's QSMOs and a legislative plan to turn modernization from pilots into standard practice.Show NotesSSLC: Shared Services Leadership Coalition NSSC: NASA Shared Services CenterEvents on the GovNavigators' RadarOct. 9, 2025: FedInsider / Carahsoft Innovation SummitOct. 26-28, 2025: ACT-IAC Imagine Nation ELC 

Shared services teams often wonder: Does product ownership still apply here—or are we the exception to the rule? In this episode, Brian and Kert Peterson explore how Scrum principles hold up when value isn’t always customer-facing and demand never stops.

Send us a textCould shared services be the cure that puts a halt to the epidemic of mergers among credit unions?Could shared services help credit unions increase their efficiencies and dramatically lower their costs so that they can better compete against big banks and fintechs?On the show today are Vin Anand, CEO of Member Support Services (MSS), and an evangelist for shared support services at credit unions.To spread this word Anand has brought in Gene Foley, former CEO of Harvard University Employees Credit Union, Kirk Kordeleski, former CEO of Bethpage Federal Credit Union, and Erin Coleman, SVP of Industry Impact at Callahan & Associates.  They are the new MSS Advisory Board  with the mission of providing strategic guidance,Today Foley joins Anand on the show and they are here to explain how shared services can in fact enable credit union independence. That may sound per se self contradictory but it isn't and on the show you'll hear how shared services just may be the lifeline a lot of credit unions are looking to grasp.For more on shared services and credit union independence there's another show in the library with Anand.  To hear the show with Jim Blaine that Foley discusses, click here.  Listen up.Like what you are hearing? Find out how you can help sponsor this podcast here. Very affordable sponsorship packages are available. Email rjmcgarvey@gmail.comAnd like this podcast on whatever service you use to stream it. That matters.Find out more about CU2.0 and the digital transformation of credit unions here. It's a journey every credit union needs to take. Pronto

In this episode of the LPRC CrimeScience Podcast, the team welcomes Scott Ziter, an experienced leader in loss prevention and safety operations. Scott shares insights from his extensive career in the retail sector, including his current role overseeing asset protection for Northeast Shared Services. The discussion explores evolving challenges in retail crime, the importance of collaboration, and innovative approaches to safety and loss prevention. Listeners will gain valuable perspectives on fostering partnerships and enhancing security in today's complex retail environment.

In this episode of The ASHHRA Podcast, co-hosts Bo Brabo and Luke Carignan welcome back Alyson Parker Gordon, now serving as Vice President of HR Shared Services at AdventHealth. Alyson brings fresh perspective from her new role, leading enterprise-level change across shared services, employee relations, talent, and the implementation of Workday HCM.This conversation dives into the heart of modern HR transformation—where people, process, and technology converge to elevate the employee experience and optimize operational efficiency.

In this episode of the LPRC CrimeScience Podcast, the team welcomes Scott Ziter, an experienced leader in loss prevention and safety operations. Scott shares insights from his extensive career in the retail sector, including his current role overseeing asset protection for Northeast Shared Services. The discussion explores evolving challenges in retail crime, the importance of collaboration, and innovative approaches to safety and loss prevention. Listeners will gain valuable perspectives on fostering partnerships and enhancing security in today's complex retail environment.

Shared services and consolidation strategies are helping struggling small colleges stabilize operations, reduce costs, and pursue sustainable growth—without compromising institutional identity or student outcomes. In this episode of the Changing Higher Ed® podcast, host Dr. Drumm McNaughton speaks with Jason Duggan, CEO of Thesis Elements, about how these approaches are being used to help small colleges strengthen efficiency and financial sustainability. Drawing on his experience helping small colleges modernize their operations through cloud-based student information systems, Duggan explores how shared services, academic partnerships, and digital transformation are enabling institutions to manage costs and expand capacity. He also offers insights into how leadership teams and boards are approaching these strategies in the current financial and demographic environment. This conversation is especially relevant for presidents, trustees, and senior leadership teams evaluating whether shared services or consolidation strategies could support their institution's long-term mission and sustainability. Topics Covered: The financial and operational pressures driving small colleges to explore shared services and consolidation How administrative shared services are helping reduce overhead and improve service quality Strategic approaches to institutional consolidation and how they can support enrollment and operational goals Academic resource-sharing models and their role in expanding offerings while managing instructional costs Innovative financial and academic strategies to strengthen institutional resilience The role of cloud-based systems and digital transformation in supporting shared services and operational agility How presidents and boards are facilitating leadership conversations about shared services and consolidation Key considerations for aligning shared services and consolidation initiatives with institutional mission and values Three Key Takeaways for Leadership: Clarify institutional mission and target audience to guide strategic planning and resource allocation. Prioritize student success and retention as core drivers of institutional resilience. Evaluate shared services and consolidation strategies as potential options for improving efficiency and long-term sustainability. This episode offers valuable insights for institutional leaders exploring new operational models to support their mission and navigate today's higher education landscape. Recommended For: Presidents, trustees, board members, chief financial officers, provosts, and senior administrative leaders focused on institutional sustainability and operational strategy. Read the transcript: https://changinghighered.com/shared-services-and-consolidation-strategies-for-small-colleges/   #HigherEdLeadership #SharedServices #ConsolidationStrategies #HigherEducationPodcast

In this episode, Joe Moscola, EVP of Shared Services Strategy & Operations at Northwell Health, shares his 23-year journey from surgery PA to systemwide leadership. He dives into intrapreneurship, digital transformation, and how Northwell fosters innovation, efficiency, and patient-centered growth at scale.

$400M/year from all apps? 40M downloads for a 15-minute book summary?In this 2.5 Gamers episode, we explore how Genesis became one of the biggest non-game mobile app publishers in the world, with over $35M/month in revenue, and 400 M+ total downloads.Forget games for a minute. This is the app industry's secret playbook, and it's scaling like crazy.

In this episode of the Becker's Healthcare Podcast, Jon M. Joffe, Vice President of Human Resource Operations and Shared Services at Prisma Health, shares his perspective on regional healthcare growth, innovative workforce strategies, and the importance of empathy and listening in leadership. Learn how Prisma Health is leveraging technology and AI to streamline operations while prioritizing employee experience and patient care.

In this episode, Collin Lane, Senior Vice President of Ancillary, Shared Services, and Facilities Management at Atrium Health, discusses the transformative 1.1 million square foot advanced care facility at Atrium Health Carolinas Medical Center. Learn how this project addresses aging infrastructure, growing demand, and the future of healthcare delivery with innovative design, prefabrication, and cutting-edge technologies to meet the needs of a rapidly evolving market.

In this Government Keynote session, we hear insights from Raj Thuppal, Executive Vice-President, Shared Services Canada on his department's new strategic direction to accelerate progress in areas of digital services, connectivity, hosting and cyber security. Our government leader describes how to collaborate with partners and clients for a world-class enterprise-wide government IT and digital landscape and he discusses how he and his team have been improving digital service delivery through Canada's Digital Ambition. Raj Thuppal, Executive Vice-President, Shared Services Canada For more great insights head to www.PublicSectorNetwork.co  

What if you could transform your healthcare supply chain into a powerhouse of efficiency, communication, and innovation? This week on Power Supply, George Godfrey, Chief Supply Chain Officer and Corporate VP of Shared Services at Baptist Health South Florida, joins us to reveal how his team optimized their daily supply chain operations using Customer Relationship Management (CRM) systems. From streamlining contract renewals to resolving invoice match exceptions, George explains how you can turn time-consuming manual processes into automated solutions that deliver measurable results. Whether you're looking to enhance supplier communication or reduce operational costs, this episode offers valuable strategies for leveraging CRM technology in your facility. Tune in today to discover how CRM tools can help your team build a more efficient supply chain operation! Once you complete the interview, jump on over to the link below to take a short quiz and download your CEC certificate for .5 CECs! – https://www.flexiquiz.com/SC/N/ps12-06 #PowerSupply #Podcast #AHRMM #HealthcareSupplyChain #CRM #SupplyChainOptimization

So many are in need of holistic care, mental health services and much, much more - Chris Kokal is the Vice President of Shared Services for Union Gospel Mission Twin Cities!

S1E11: Host Don Hardwick, senior VP client relations interviews Lauren Wall, National Director of HIM Operations and Shared Services at Steward Health Care. They discuss the recent AHIMA National Conference which was held at the end of October in Salt Lake City, UT. Hear from these two HIM experts their take on the conference, the sessions, and hot industry topics.

September 10, 2024: Dr. Zafar Chaudry, SVP and CDIO of Seattle Children's, interviews Majdi Daher, Founder of Denali Advanced Integration, questioning how healthcare systems can reconcile the need for technological advancement with the challenge of growing expenses. Are we ready to balance the hype of AI with its practical benefits, and how do we decide between building in-house solutions versus adopting external services? The discussion delves into the fragmentation of healthcare services and shifting towards more centralized or standardized support. Listeners are invited to consider how the healthcare industry can address these issues while ensuring compassion and profitability.Key Points:00:46 Challenges in Healthcare Costs02:29 Build vs Buy: Technology Solutions07:25 Shared Services and Cost Reduction13:45 Future of Healthcare Technology Investments19:40 Conclusion and Final ThoughtsSubscribe: This Week HealthTwitter: This Week HealthLinkedIn: Week HealthDonate: Alex's Lemonade Stand: Foundation for Childhood Cancer

ORDER MY NEW BOOK: The Final Countdown: https://a.co/d/50cqrCB CONTACT MY TEAM & I: https://www.thirdstage-consulting.com... FOR SPONSORSHIP OPPORTUNITIES: contact@majortom-productions.com

In this episode of the Arguing Agile podcast, Enterprise Business Agility Coach Om Patel and Product Manager Brian Orlando debate the pros and cons of using shared services teams versus fully dedicated, cross-functional teams (otherwise known in Marty Cagan circles as "durable teams"). They explore common arguments made for shared services models, such as resource utilization, cost efficiency, and standardization. Om and Brian then counter these points, discussing the negative impacts on team cohesion, context switching, and ability to deliver customer value quickly. Understand the organizational and cultural forces that lead to shared services, and arm yourself to advocate for stable, durable agile teams.= = = = = = = = = = = =Watch it on YouTube= = = = = = = = = = = =Subscribe to our YouTube Channel:https://www.youtube.com/channel/UC8XUSoJPxGPI8EtuUAHOb6g?sub_confirmation=1Apple Podcasts:https://podcasts.apple.com/us/podcast/agile-podcast/id1568557596Spotify:https://open.spotify.com/show/362QvYORmtZRKAeTAE57v3Amazon Music:https://music.amazon.com/podcasts/ee3506fc-38f2-46d1-a301-79681c55ed82/Agile-Podcast= = = = = = = = = = = =Toronto Is My Beat (Music Sample)By Whitewolf (Source: https://ccmixter.org/files/whitewolf225/60181)CC BY 4.0 DEED (https://creativecommons.org/licenses/by/4.0/deed.en)

Javed Iqbal Syed is the Director Digital and Information at British American Tobacco. Javed Iqbal joined BAT as a MT in 1996 working at the factory in Jhelum and is now on the global Management Board of BAT. Javed Iqbal comes on The Pakistan Experience to discuss how Pakistan can be the next Digital Destination of the world. On today's episode we discuss Javed Iqbal's journey from Jhelum to a Fortune 500 Company, BAT GBS, Changing the story of Pakistan, Shared Services, Pakistani I.T. Graduates, The Importance of Diversity and Pakistan's Economy. Connect with Javed Iqbal on: https://www.linkedin.com/in/javed-iqbal-syed-1589b321/?utm_source=share&utm_campaign=share_via&utm_content=profile&utm_medium=android_app The Pakistan Experience is an independently produced podcast looking to tell stories about Pakistan through conversations. Please consider supporting us on Patreon: https://www.patreon.com/thepakistanexperience To support the channel: Jazzcash/Easypaisa - 0325 -2982912 Patreon.com/thepakistanexperience And Please stay in touch: https://twitter.com/ThePakistanExp1 https://www.facebook.com/thepakistanexperience https://instagram.com/thepakistanexpeperience The podcast is hosted by comedian and writer, Shehzad Ghias Shaikh. Shehzad is a Fulbright scholar with a Masters in Theatre from Brooklyn College. He is also one of the foremost Stand-up comedians in Pakistan and frequently writes for numerous publications. Instagram.com/shehzadghiasshaikh Facebook.com/Shehzadghias/ Twitter.com/shehzad89 Chapters: 0:00 Introduction 1:00 Life story of Javed Iqbal: From Jhelum to BAT 8:00 How can someone from Multan can go to the Board of BAT 13:30 How BAT is giving the next generation hope hope and dreams 17:00 Changing the story of Pakistan 21:45 What are Shared Services and bringing BAT to Pakistan 28:30 Can Pakistani graduates compete with the rest of the world? 34:30 Why is BAT looking at Pakistan and why a Tobacco company is looking at Technology 39:20 Inflow of Foreign Currency and Services Industry 43:30 Why should candidates apply to BAT GBS? 46:40 The importance of Diversity 53:00 Cultural Differences and Learning from Others 56:50 Government Support and Knowledge Exchange

In this latest episode, Carla Sarti, former VP GBS - Lear Corporation, joins Mustansir Saifuddin to share what she's learned in her decades of experience, with both business and technology, about how businesses and teams can be successful in any IT implementation. From teamwork to fundamental project management, to supplier relations, Carla dives in to highlight quick takeaways that you can implement to make an even bigger impact with your IT implementation. Carla Sarti was most recently the Vice President of Global Business Services at Lear Corporation – a position she held since April 2018.  Prior to this position she was Vice President of Non Production Purchasing and Director of Shared Services.   Prior to Lear, she served as Account Executive at ACS, a Xerox company (now Conduent) where she acted as chief strategy officer and Director of Sales for many large accounts in the Finance and Accounting Outsourcing area.  She spent five years at Delphi Corporation in numerous roles of increasing responsibility including managing the SAP environment after implementation and working as a Lean expert for the Cockpits business.  She also worked as a plant and divisional financial analyst at TRW and an operational auditor at the Budd Company. Connect with us: LinkedIn Carla Sarti Mustansir Saifuddin Innovative Solution Partners  Twitter:  @Mmsaifuddin YouTube or learn more about our sponsor Innovative Solution Partners to schedule a free consultation.    Episode Transcript: [00:00:00] Mustansir Saifuddin: Welcome to Tech Driven Business brought to you by Innovative Solution Partners. Carla Sarti, a seasoned executive, shares her insights that any team can use for leading successful IT projects. From understanding business processes to the importance of transparency, teamwork, and supplier relations, Carla reveals the key ingredients for project success. [00:00:30] Welcome to Tech-Driven Business Carla. How are you? [00:00:33] Carla Sarti: I'm great. Thanks for having me. Great to see you. [00:00:38] Mustansir Saifuddin: It's great to have you on our show. And I'm glad that , you took the time out to share some of your thoughts and leadership with us today, [00:00:46] Carla Sarti: Absolutely. [00:00:48] Mustansir Saifuddin: so our topic is going to be Secrets to successful IT projects. How does it sound to you? [00:00:55] Carla Sarti: Amazing. It's 1 of my passions. [00:00:58] Mustansir Saifuddin: I know, I know. And I think that's going to be something that it will be very helpful to our listeners, especially in this day and age where technology is changing so fast. There are so many different options available. And I. T. Is in the middle of all of this. Let me start with this. You know, I want to set the stage. [00:01:15] So let's begin with this. Can you share some background on how you How did you find yourself leading I. T. Projects you started your career in a totally different arena? [00:01:29] Carla Sarti: Absolutely. So, yes, I have a business degree of my MBA. I started in audit and very specific businesses, purchasing finance, et cetera. But technology was always something that I was very curious and passionate about. When I was a co op at TRW, the vice president of finance came to me one day and I'm going to date myself a little bit here, but we were on Lotus 1, 2, 3, and he had a disc in his hand and he said, Carla or little kid or whatever he called me. [00:02:00] Here's a disk of Excel. I would like all of our reports moved from Lotus 1, 2, 3, put on Excel and let's review them next week. And I said, okay, let's go. And so I taught myself Excel and I really started to understand the power of technology. And that's just such a basic example. Right. So while I was still a co op, I got involved in an SAP implementation and That really opened my eyes to what technology can bring, and I've been into it ever since. [00:02:32] So different functional groups I've been in, I've always brought best in class processes along with the technology side, because I think it is, it goes hand in hand, but I've done everything from SAP, Coupa, SharePoint, RPA, and now dabbling in AI. [00:02:50] Mustansir Saifuddin: Absolutely. You know, it doesn't matter matter where you start? You know, even having a business degree, like you mentioned technology is always with you and it's around you. So you got to either embrace it and you got to go with the flow or you're going to fight it, right? So I, I like the approach that you mentioned that, you know, your first inital foray into this whole technology area was just, you know, just of the iceberg, right? [00:03:14] You got into this thing and now Years later, you are much ingrained in this whole technology stack. So, let's talk about your experience. You have decades of experience. What do you see as some key factors that contribute to the success of IT projects, which is so important? [00:03:33] Carla Sarti: So I'm going to start with the assumption that before you implement any sort of technology, You've really understood your business, right? And where are your business processes? What needs to be cleaned up? You're not just bringing in technology to bring in technology because I don't think that's ever usually successful, but so you've done that and then you've really understood again, the current processes. [00:04:01] The gaps that you have and what is your success criteria? I think a lot of people, a lot of companies don't look at what success looks like at the very beginning. And they say, Oh, okay. Yeah. We're just going to implement this. We heard it's the best solution and they don't think through, what are we trying to achieve? [00:04:19] That, that really starts dictating what a successful project looks like. Then you through the whole. Project. You obviously have to have the right team members on the project, having an executive sponsor that can break down roadblocks. I've seen projects that the best ones typically have a business person leading them. [00:04:44] Because they understand what's trying to be accomplished. Not that IT can't lead projects and they are definitely very integral to the process. But typically, when a business person runs them, they're implemented quicker. The understanding is there. The right process mapping has been done, et cetera. So you've got the right people. [00:05:07] Probably have suppliers in the mix, because what company has all that skill set on hand? So you have to have the right suppliers. And then through the course of it, you have to have the right governance. So the communication process, the transparency of where the project truly is, because as you know, IT projects are not a hundred percent foolproof, right? [00:05:33] Something always happens in any kind of project, whether you're building a house, you're, you're baking a cake or whatever it is, something goes wrong and you've got to have the right transparency and communication. To understand what to do next, then obviously you could have the best tool in the world. [00:05:51] The best project. It's going great. You have to have change management methodology and processes embedded in the project because if people aren't going to use it. What does it matter? Right? And I mentioned Excel when I was a co op, a lot of people still use Excel and you could put in the best shiny new toy technology. [00:06:13] People are comfortable with Excel. So you've got to explain to people how their jobs going to change and give them the appropriate training to make it a true success. In the end. [00:06:25] Mustansir Saifuddin: For sure. And I think you touched upon a lot of it. Some very key points. You know, starting with a champion, you know, has to be a business. How do they currently do the job? How can they do it better? You know, governance, such a key piece. You need to have that in place, change management, you know, I've been in technology field for so many years. [00:06:44] That's one thing that we know. If there is no good change management in place, It doesn't matter what technology, what kind of resources or what kind of supplier you're using, it doesn't go well. The end user needs to be on board. They need to really be part of the whole implementation process in order for them to adapt and then be the voice of the new tool because they are the ones who will be actually living with it, doing it on a daily basis. [00:07:15] So great point. [00:07:15] Carla Sarti: And people get scared. I mean, they get really nervous when a new project's coming, right? And especially in the age of AI, people think they're going to lose their jobs and companies need to do a really good job explaining. No, no, no. So you do this today, but tomorrow we need you to do that. And actually you'll probably be more fulfilled doing. [00:07:36] The new, but it's just that, that way of explaining and coaching them through it and not just dumping something on their lap. [00:07:45] Mustansir Saifuddin: Absolutely. And that's the key, right? How is it helping the real users of the system that this implementation or this piece of software doesn't matter? You're doing an E. R. P. implementation. You do some kind of data analytics project or any other systems that you're putting in place. It is there to help the business move to the next level. [00:08:08] How can we be more profitable? How can we make it easier for our customers to deal with us? different scenarios, right? And this and all of these are bundled together to give you the next level of the best, right? How can you do your job a better way than what you're currently doing? So totally agree with you. Now you touched upon one key fact, right? The idea of finding the right supplier. So how do you find the right supplier to support your initiatives? Can you share examples of successful IT projects? Where your supplier collaboration was very effective. [00:08:44] Carla Sarti: Finding the right supplier is key to the equation. I've always looked for a valued, trusted business partner. And. You know, there's, there's a lot of ways to get there. And I think a lot of it is being up front in the initial RFP process. [00:09:03] And you've got to have as much information for the supplier as possible to bid on because what you don't want is. Death by change order later because they didn't understand the project. You didn't understand the project as the business. That breaks down a relationship really, really fast. So again, more of that transparency, the collaboration. Some of the best projects I've had and I can't go into a lot of detail on them, but we implemented a tool in 18 months at one of my companies and really the success of the project was a lot. [00:09:39] on the supplier side. We brought somebody in with a great skill set in the tool that we were building. They had a road map. They had this amazing design methodology and the right questions were asked. The right people were brought by us as the company and, you know, we got off to a great start when things did go wrong. [00:10:02] They were very, very transparent. They said, okay, we need to get together. Let's pull everyone together. Let's get these questions answered. And they didn't hide things. We didn't hide things. It was probably the best project I've ever implemented. And that's what it takes. Again, that collaboration, transparency, and that win win from both sides. [00:10:25] Mustansir Saifuddin: Absolutely. I think you touched upon all the things that a successful project should look like, especially from a practices point of view, the strategy point of view and the relationships standpoint. Right? All of these work together and. You know, I, I just use the example of many different projects that I've done. [00:10:44] And, you know, especially when you're working with clients, transparency up front really helps. It sets the stage and make sure that both the client and the supplier are on the same page. And when you start off with that approach, things, like I said, things can go wrong, but you have a plan in place how to mitigate those issues, how do we get on the same page and make sure that whatever things that are an obstacle to the project are taken care of working collaboratively versus, you know, us versus them. [00:11:18] Carla Sarti: Right. Exactly. That's the last thing you want to get into in a project. It's already complex enough, [00:11:24] Mustansir Saifuddin: Yeah. And, like you mentioned earlier, right, that always something that comes up. You, you have the best of the intentions, but it can be a business challenge. There can be a technology challenge. There can be integration challenges. All different factors play a role into things can go in a different direction very quickly. [00:11:46] Carla Sarti: right? Oh, we didn't know this site had this approval process in here. And oh, this one has a different one. You find things as you get the project going and you have to be agile. You have to be flexible. You can't have. You know, the last thing you want is a supplier that's like, Oh no, you know, this, this is what we were brought in for. [00:12:06] I mean, we can talk about commercials, but you know, let's just all collaborate and get it done. That's where you need that trusted relationship because you don't want the supplier thinking, Oh, okay. They're going to ask me to do this for free. And you don't want the customer to be like, okay, they're not going to be able to do it. [00:12:23] So you've got to have that open dialogue going. [00:12:26] Mustansir Saifuddin: For sure. So, on a personal note, how do you stay on top of this fast changing pace of technology? What's, what's your secret sauce? [00:12:36] Carla Sarti: I've always been a constant learner always right? I mean, and I think being a co op at 18 years old, really drove that in me. It was the time, I kind of want to date myself it was the time when computers were kind of just starting to be used and I saw people just fumbling with the mouse. I mean, think of that in today's day and age, right? [00:13:01] I mean, back then people were fumbling with mice. I was like, oh my goodness, I never want to be in a position where, I'm not kind of at the forefront of technology. And I'm just a learner anyway. So, you know, whether it be books podcasts really from a technology standpoint, I think is what keeps me up to date. [00:13:21] I love the podcast. It's called All in One it's for billionaires that. Actually have very different views on things, whether it be politics or technology or science, and they talk about everything under the sun. Nvidia actually has an AI podcast. It's called the AI podcast, and then there's AI today. [00:13:44] And then being in GBS and shared services, a lot of my career, I stay on top of those things with SSO next. And they talk about technology, tons of technology within that realm as well. I read tons of articles on LinkedIn, the Wall Street Journal, and then definitely leadership books. I know that's not necessarily technology, but. [00:14:05] When you're talking about leading people again through change, and, you know, the best way to be collaborative, I find that to be extremely helpful. Patrick Lencioni is one of my favorite authors The 5 Dysfunctions of Team, one of my favorite authors. Favorite books. And he writes very much like fiction. [00:14:23] So it's really easy to get through. I don't know if you've ever listened to or read Jocko Wilnick's books, but he has extreme ownership and a couple others, phenomenal books, right? I mean, just kind of look at yourself in the mirror and it, it goes to project management, so extreme ownership. Am I doing everything I possibly can to be successful? [00:14:44] Have my team be successful. So really good one for project management. Mustansir. [00:14:50] Mustansir Saifuddin: Nice, I think you've got a whole slew of resources available at your fingertips that's good. I think like one thing that I really liked about your approach, I mean, you've seen it all, you've played different roles, It's refreshing to see someone like you in your space that you still find yourself as a student, you know, still keep on learning and be able to keep yourself ahead of the curve. [00:15:12] And I think that's the key, right? The different roles we play depending on what you're doing your daily job, but at the same time, looking around and seeing what else is going around you. We live in the space of, and the times of Gen AI. AI being disruptive and how it will change our lives. It's already is changing, you know how do you stay ahead or at least keep up with the technology? [00:15:39] I think is the key to your success. So that's what it seems like you you've been very much in tune with it. [00:15:46] Carla Sarti: Absolutely. One of the coolest things I ever did was reverse mentoring. So I had someone younger in the organization mentoring me, right? And then it helps you get into their shoes and understand what drives the next generation. What tools and technology are they using? It's really fascinating. And of course I, I use my kids too. [00:16:08] You know, I have a 19 year old and a 17 year old and just understanding: How they think, what they're looking at, what they're using, chat, what's GPT 4 all about. You know, you got to stay on top of things. [00:16:21] Mustansir Saifuddin: Yeah, they are the best teachers. I mean you think about technology I mean this younger generation is amazing and how they are adapting and all that. Let's get into the conversation about you know, we talked about successful supplier collaborations very key, right, important but what are some of the common challenges companies face? [00:16:41] With IT suppliers during a project. Can you share some ideas on thoughts on that? [00:16:49] Carla Sarti: I think one of the ones I've seen is where someone's oversold their capabilities, right? You've got a supplier, maybe they did a really good job on one project and they're asked to bid on another. And as a company, and again, trying to find that trusted supplier, it's very easy to fall into, well, let's just use these guys that were successful before. [00:17:13] You've really got to evaluate, are they going to be successful for this project? And of course they want business. Everyone wants business, but you've really got to look and say, okay, can I deliver on this project? Because if I can't. I'm actually going to ruin my reputation within the company. So just being honest and making sure again, from the company's standpoint, you're choosing the right supplier and that the suppliers. [00:17:42] Again, understanding the project that you're trying to implement and maybe they don't understand at first and they think they can deliver on the project. So, as a supplier, I would say, make sure you ask the questions. Be curious. Why are you doing this project? What exactly are you looking for? Oh, okay. [00:18:02] It's in this space. Okay. We don't have people in that space. Well, I can maybe bring people in to do that. You know, really understanding, that side to me, can really change the dynamic there. And then again, I'm not gonna, I'm going to keep talking about the transparency. If the supplier cannot be transparent when there is an issue, it's not going to be good.. I've always told people whether they work for me or a supplier, Bad news doesn't get better with time. You've got to bring these things forward. We've got to come up with solutions together. I don't care whose fault it is. [00:18:38] Mustansir Saifuddin: Yeah, [00:18:39] Carla Sarti: Like, ultimately, I want this project to be successful. So let's work together to get that done. [00:18:45] Mustansir Saifuddin: absolutely Absolutely. I think and and that's where I my question to you is how do you mitigate those issues? Everybody wants a smooth and successful implementation. It's just Everybody thinks that's how it should go, but we all know there are challenges. [00:18:59] Carla Sarti: Mm hmm. [00:19:00] Mustansir Saifuddin: you maybe share some ideas, thoughts on how do you mitigate those issues or something that you may have seen in the past? [00:19:08] Carla Sarti: So we, a lot of times, use just basic project management. Fundamentals, right? You've got your project plan. Are you on plan or not? Then you look at what can go wrong. Okay, you list out all the things that you think could go wrong and you start putting mitigating plans together on that, right? And having meetings around those things. [00:19:31] Okay, guys, how are we doing? Are we getting the data? That's going to be a big thing here. Did we get it? Did we not? What do we need to do? And again, having the right people on the project. So do you have somebody who can go in, break down those roadblocks if things aren't getting done, building the right relationships, again, you got to have the right people who can build relationships. [00:19:53] Project management, as you know, It's almost more about being a psychologist than anything else. I mean, you've got to bring people together that maybe don't normally work together. They have very different personalities. You've got people on the IT side that have different personalities than the project side. [00:20:11] So you've got to make sure that you understand those factors and use project management methodology. It's there for a reason. I mean, I've seen people, they're like, Oh, we don't need a project plan. Yeah. Like what? What are you talking? How do you do a successful project without a project plan? You don't even know what's coming next. [00:20:31] You don't even know where you are in the cycle. Are you on track? Are you not? So I think those things, honestly, like don't overlook the fundamentals. [00:20:41] Mustansir Saifuddin: No, I think that's a great advice. I one thing I, I, I like about your approach or your thinking is a project manager being a psychologist. You know, how many times you go through these, these iterations of projects after projects, you know, being a.supplier ourselves. I mean, I, I really appreciate your thought process on that because there's so many different stakeholders in any given time and project where you may have one stakeholder on board, but you may have someone else either business, I. [00:21:11] T. Whatever else you're working with. They may be either lost. They don't agree with your approach or there's something else that in this space. And you needs someone who can actually mitigate all those different pieces of the, [00:21:25] Carla Sarti: Mm [00:21:26] Mustansir Saifuddin: puzzle and bring it all, all of them together in a way they see the value. [00:21:30] It's all about value proposition and making sure that the end product is what the customer is asking for. Can we deliver? If we can deliver, what is the game plan? How do we go about making sure that we are all on the same page? Because at the end of the day, Once it is delivered correctly, It's a win win, you know. so [00:21:48] Carla Sarti: Hmm. [00:21:49] Mustansir Saifuddin: Do appreciate that insight into it and I know we talked about a lot of different things. I like to ask this one parting question. [00:21:58] What is that one key takeaway? You want to leave with our listeners today. [00:22:05] Carla Sarti: IT projects are very complex. So again, I would say the fundamentals are key. Understand what you're trying to accomplish. That is number one, understand the processes, get the right team involved, the right supplier, and set yourself up for success. So fundamentals. Use project management. Methodology for sure. [00:22:33] I mean, it's there for a reason and have the right, the right people on the project is key. I know I'm doing like five different key takeaways here in Mustansir, but really again, it's just so complex and the fundamentals, the right people and, and the right methodology, key, [00:22:51] Mustansir Saifuddin: No, thank you. Great advice and great takeaways. And I think once we have all these different pieces of the puzzle together, it's a recipe for success. So with that I'd like to conclude our session and I'd like to thank you for coming on on our show It was a pleasure having you. [00:23:08] Carla Sarti: likewise. Thank you for having me. [00:23:10] Mustansir Saifuddin: Thanks for listening to Tech Driven Business brought to you by Innovative Solution Partners. Carla shared valuable insights that can be used immediately by your IT team her main takeaway, focus on the fundamentals that include understanding your objectives, involving the right team of staff and suppliers, and stick to solid project management methodologies. [00:23:33] We would love to hear from you. Continue the conversation by connecting with me on LinkedIn or Twitter. Learn more about Innovative Solution Partners and schedule a free consultation by visiting isolutionpartners. com. Never miss a podcast by subscribing to our YouTube channel. Information is in the show notes.

Anthony Dickerson, President and CEO of Foundations Business Consulting, has held roles up to C-level administration in sectors such as manufacturing, service, education, ministry, retail, and more. He specializes in strategic and operational solutions for businesses and nonprofits who are stuck. His expertise spans executive leadership, finance, human resources, strategic planning, and project management. Prior roles include Vice President of Shared Services, Chief Human Resources Officer, and Executive Director in various organizations. Through impactful speaking engagements, he delves into crucial topics like growth, leadership, and teamwork, offering a multifaceted perspective that inspires and empowers organizations and audiences alike. Main Business Issues: Communication challenges when dealing with confrontation and difficult situations  Underlying issues of prioritizing being liked over being effective Anthony's Key Insights and Takeaways: Anthony recognizes the potential for improvement in his approach to conflict resolution, specifically around communicating more immediately and effectively. He notices his tendency to delay addressing conflict and how it leads to negative consequences Anthony is introduced to the 'TIE' (Truth, Immediacy, and Efficacy) model as a new tool for navigating confrontation and communication Connect with Anthony https://www.foundationsbc.com/ https://www.linkedin.com/in/anthony-dickerson/

How do you build partnerships that can outlast anything? --- Welcome to Deal Talk, the show where you learn the art and science of deal-making.This episode puts YOU in the driver's seat for your next negotiation.Jim Daly, Google's Head of Deal Pursuit for the US Mid-Atlantic, South East, & Shared Services team, shares valuable insights and practical advice on what to do before, during, and after your negotiation.  Learn more about Jim Daly: https://www.linkedin.com/in/jim-daly-a0b28ab/--- Shane Ray Martin hosts the Deal Talk podcast. He's a Founder. Author of 3 books. LinkedIn Top Voice in Negotiation. Certified mediator, ultra marathon runner, commerical pilot, and former suicide hotline volunteer. Today, he's based in Washington, D.C., helping digital peacemaking companies secure venture funding and scale their impact. Follow Shane to get free negotiation tips every week: linkedin.com/in/shaneraymartin

Missouri's House Speaker accused of absolute obstruction | Sarah Huckabee Sanders Podium Continues To Dominate | Michigan GOP can't take a hint on right-to-work | While Trump's In Court, women put his policies on trial in Wisconsin | Another GOP Congressman is headed for the doorThe Heartland POD, Friday April 19, 2024: Flyover Friday Learn more about our shows and sign up to become a PODHead Patreon supporter today by visiting patreon.com/theheartlandcollective - sign up today for extra shows and access including a member's chat, and more. 1. Missouri House Speaker Plocher The Blockerhttps://missouriindependent.com/2024/04/15/speaker-dean-plocher-accused-of-absolute-obstruction-in-house-ethics-investigation/BY: JASON HANCOCK - APRIL 15, 2024 9:34 PMOn Monday of this week, bipartisan leaders of the House Ethics Committee alleged that Missouri House Speaker Dean Plocher obstructed an investigation of his official acts through pressure on potential witnesses and refusing to issue subpoenas.Some potential witnesses allegedly refused to speak out of fear Plocher would use his power as speaker to retaliate against them. And Plocher refused to cooperate with the attorney hired to collect evidence for the committee. A report laying out findings from the ethics committee's months-long investigation that was released Monday night concluded the committee lacked direct evidence of ethical misconduct in Plocher's advocacy for a six-figure software contract, in his firing of a former staffer, or in years of filing false expense reimbursement reports. But Republican state Rep. Hannah Kelly of Mountain Grove, the committee's chair, and Democratic state Rep. Robert Sauls of Independence, the vice chair, said the report demonstrates “absolute obstruction” that hindered the committee's efforts to get to the truth. Plocher, a candidate for secretary of state, declined to comment. The report recommended a formal letter of disapproval for Plocher, that he hire an accounting professional to manage his expense reports moving forward, and that he refrain from retaliation against any legislator or House employee who cooperated with the committee. The report also recommended further review by the House into allegations of threats made against legislative employees during the course of the investigation. The report states Plocher's actions “substantially impair public confidence in the General Assembly,” Plocher's troubles spilled out into the public in September, when he was accused of engaging in “unethical and perhaps unlawful conduct” as part of a months-long push outside the normal bidding process to get the House to award an $800,000 contract to a private company to manage constituent information.As part of that contract push, Plocher allegedly threatened the jobs of nonpartisan staff who raised red flags. A month later, The Missouri Independent reported Plocher had on numerous occasions over the last five years illegally sought taxpayer reimbursement from the legislature for airfare, hotels and other travel costs already paid for by his campaign.As for the threats against nonpartisan staff, there was also no direct evidence implicating the speaker, though the report states that several employees testified under oath about threats and a “negative work environment.”The attorney hired to collect evidence for the committee marveled at the overarching fear of retaliation among House staff, saying “I have not encountered more unwilling witnesses in any investigation in my career. The level of fear expressed by a number of the potential witnesses is a daunting factor in completing this investigation.”2. Speak into the mic Mrs. Sanders, The People Paid Good Money For ithttps://www.axios.com/local/nw-arkansas/2024/04/17/podiumgate-audit-sarah-huckabee-sanders-arkansasAlex GoldenThe Arkansas Legislative Audit this week wrapped up its investigation into the purchase of a $19,000 podium by Gov. Sarah Huckabee Sanders' administration.The audit report reveals the governor's office may have broken state law in several instances, including:Applying the purchase to operating expenses when it didn't meet criteria.Not notifying the Department of Transformation and Shared Services, therefore preventing the purchase from being properly recorded.Not seeking an exemption from the state procurement director for disposal of state property.Shredding the delivery noteAltering a public record. Auditors found three versions of an invoice, two of which contained a handwritten notation made after the record was entered into the Arkansas Administrative Statewide Information System.Transformation and Shared Services also may have violated state law by excluding multiple invoices paid for with the governor's office credit card.Days before the release of the report, state Attorney General Tim Griffin said the governor is not subject to two state laws that if she were, could be problematic. The AG says the laws do not apply to the Governor of Arkansas. 3. Michigan GOP Is Gonna Try Again On Right To Workhttps://michiganadvance.com/2024/04/17/house-gop-announce-plans-to-bring-back-right-to-work-snyder-era-economic-policies/BY: KEN COLEMAN, SUSAN J. DEMAS AND KYLE DAVIDSON - APRIL 17, 2024 5:18 PMA day after state House Democrats won two special elections to regain a majority, Republicans on Wednesday announced a plan “to grow local economies”. Bringing back so-called Right to Work - a policy meant to reduce the power of labor unions - is one of the GOP's top priorities. Last year, Gov. Gretchen Whitmer signed legislation repealing the 2012 Right to Work law that had been on the books since 2012. The controversial law allowed workers to get all union benefits without having to pay dues. 4. Women harmed by abortion restrictions campaign against Trump in Wisconsinhttps://wisconsinexaminer.com/2024/04/17/women-harmed-by-abortion-restrictions-campaign-against-trump-in-wisconsin/BY: BAYLOR SPEARS - APRIL 17, 2024 5:45 AMTwo women, who said their states' abortion restrictions exacerbated their experience with medical difficulties during pregnancy, told their stories Tuesday while campaigning for President Joe Biden at a round table event in Madison.Their visit is one of four stops they are making this week in Wisconsin — a battleground state that could play a decisive role in the 2024 presidential election. Democrats are focusing on abortion as an issue that could help drive voters to the polls. Amanda Zurawski of Houston, Texas said she underwent “grueling” fertility treatments for a year and a half. She and her husband, Josh were “over the moon” when she finally became pregnant. While her first trimester was pretty easy, she said she suffered from “catastrophic complications” at 18 weeks. She said she needed an abortion, but her state's abortion ban made it illegal.“My doctor would have been at risk of losing her license, hundreds of thousands of dollars worth of fines and even jail time, so I was told to just wait until I got so sick that my life was considered in danger, which is one of the rare exceptions in Texas,”. She waited three days before she developed sepsis — a potentially fatal  condition resulting from infection — and doctors finally provided her care, stabilizing her and ending her pregnancy with the baby she named Willow. She was in the intensive care unit for several days afterwards. Zurawski said she realized in her “dark and lonely hospital room” that she was “actually lucky because I lived and I knew others might not be so lucky.” “What I went through was nothing short of barbaric and it did not need to happen,” said Zurawski, who was a lead plaintiff in a lawsuit against Texas due to its abortion ban. “It was completely avoidable. It was completely preventable, and it happened because of Donald Trump.” Kaitlyn Joshua of Louisiana, said that she and her husband, Landon, were thrilled to learn that she was pregnant. They already had one daughter, who was 3, and it made sense for them to add to their family.Early in her pregnancy, Joshua said she started experiencing cramping and spotting, and at 11 weeks, she experienced major blood loss and pain. She sought care at a Baton Rouge emergency room, where she was told she was experiencing a miscarriage, but was provided no support.She said, “We're simply asking for the most basic level of internal health care but because of Donald Trump's laws, we are being denied basic care.” (Baylor Spears | Wisconsin Examiner)“Because of the state's abortion ban, the health care team was afraid. They instead sent me home, sent home on prayers. I remember the young lady said ‘We'll be praying for you and you're just gonna have to handle this at home.'” Joshua went to a second hospital where she was also told to wait. She said it took her almost a month to complete the miscarriage on her own. Women across Louisiana and across the country are having similar experiences.“Because of abortion bans, physicians simply cannot do their job and practice medicine based on their training expertise. We're simply asking for the most basic level of internal health care, but because of Donald Trump, we are being denied basic care.”Former President Donald Trump has said in recent weeks that abortion policy should be left to the states. He has also said that he would support a 16-week nationwide ban.The U.S. has been left with a patchwork of abortion laws with many states having implemented bans due to the U.S. Supreme Court's Dobbs decision that overturned Roe v. Wade.Abortion services were halted completely in Wisconsin until recently, due to an 1849 law that many thought was in force on the reversal of Roe.Rep. Lisa Subeck (D-Madison) said, “We didn't have abortions available in Wisconsin for a year. Due to a court decision, right now they're available, but we know how fragile it is, we know that that can change at any time. We also know that if Donald Trump is elected, that will almost certainly change.” 5. KS Congressman Jake LaTurner turns toward home. Andrew Solenderhttps://www.axios.com/2024/04/18/jake-laturner-retire-house-gop-kansasA 36-year-old House Republican who has served in Congress just three years said Thursday he will not seek reelection in November.Rep. Jake LaTurner's (R-Kan.) retirement is a stark addition to a trend of House Republicans sprinting for the exits after a year filled with infighting and discord.Two House Republicans told Axios they expect more retirement announcements in the coming weeks.LaTurner, who was first elected in 2020, said "the current dysfunction on Capitol Hill is distressing."  LaTurner makes nearly 20 House Republicans who have left or are planning to leave Congress without immediate plans to run for another office. Another five are seeking higher office.Rep. Mike Gallagher (R-Wisc.), a 40-year-old onetime GOP rising star, is planning to resign in the middle of his term to take a job in the private sector.Rep. Patrick McHenry (R-N.C.), the 48-year-old chair of the House Foreign Affairs Committee who reached the zenith of his political career last year as the House speaker pro tempore, is also retiring.The retirements come as a growing number of right-wing hardliners are threatening to join an effort to oust House Speaker Mike Johnson (R-La.).Johnson is moving ahead with plans to hold a vote on a foreign aid package that includes aid to Ukraine, which Rep. Marjorie Taylor Greene (R-Ga.) has said would trigger a vote to remove him. The three-week speaker vacancy last year spurred a wave of retirements, particularly within the GOP.LaTurner has $676,000 cash on hand and no Republicans were running against him; this sets up a likely wild primary and maybe even a flip opportunity for Democrats.SOURCES: Michigan Advance, Wisconsin Examiner, Axios, Politico, The Missouri Independent,Pro.STateaffairs.com, Kansas reflector,  @TheHeartlandPOD on Twitter and ThreadsCo-HostsAdam Sommer @Adam_Sommer85 (Twitter) @adam_sommer85 (Post)Rachel Parker @msraitchetp (Threads) Sean Diller (no social)The Heartland Collective - Sign Up Today!JOIN PATREON FOR MORE - AND JOIN OUR SOCIAL NETWORK!“Change The Conversation”Outro Song: “The World Is On Fire” by American Aquarium http://www.americanaquarium.com/

Missouri's House Speaker accused of absolute obstruction | Sarah Huckabee Sanders Podium Continues To Dominate | Michigan GOP can't take a hint on right-to-work | While Trump's In Court, women put his policies on trial in Wisconsin | Another GOP Congressman is headed for the doorThe Heartland POD, Friday April 19, 2024: Flyover Friday Learn more about our shows and sign up to become a PODHead Patreon supporter today by visiting patreon.com/theheartlandcollective - sign up today for extra shows and access including a member's chat, and more. 1. Missouri House Speaker Plocher The Blockerhttps://missouriindependent.com/2024/04/15/speaker-dean-plocher-accused-of-absolute-obstruction-in-house-ethics-investigation/BY: JASON HANCOCK - APRIL 15, 2024 9:34 PMOn Monday of this week, bipartisan leaders of the House Ethics Committee alleged that Missouri House Speaker Dean Plocher obstructed an investigation of his official acts through pressure on potential witnesses and refusing to issue subpoenas.Some potential witnesses allegedly refused to speak out of fear Plocher would use his power as speaker to retaliate against them. And Plocher refused to cooperate with the attorney hired to collect evidence for the committee. A report laying out findings from the ethics committee's months-long investigation that was released Monday night concluded the committee lacked direct evidence of ethical misconduct in Plocher's advocacy for a six-figure software contract, in his firing of a former staffer, or in years of filing false expense reimbursement reports. But Republican state Rep. Hannah Kelly of Mountain Grove, the committee's chair, and Democratic state Rep. Robert Sauls of Independence, the vice chair, said the report demonstrates “absolute obstruction” that hindered the committee's efforts to get to the truth. Plocher, a candidate for secretary of state, declined to comment. The report recommended a formal letter of disapproval for Plocher, that he hire an accounting professional to manage his expense reports moving forward, and that he refrain from retaliation against any legislator or House employee who cooperated with the committee. The report also recommended further review by the House into allegations of threats made against legislative employees during the course of the investigation. The report states Plocher's actions “substantially impair public confidence in the General Assembly,” Plocher's troubles spilled out into the public in September, when he was accused of engaging in “unethical and perhaps unlawful conduct” as part of a months-long push outside the normal bidding process to get the House to award an $800,000 contract to a private company to manage constituent information.As part of that contract push, Plocher allegedly threatened the jobs of nonpartisan staff who raised red flags. A month later, The Missouri Independent reported Plocher had on numerous occasions over the last five years illegally sought taxpayer reimbursement from the legislature for airfare, hotels and other travel costs already paid for by his campaign.As for the threats against nonpartisan staff, there was also no direct evidence implicating the speaker, though the report states that several employees testified under oath about threats and a “negative work environment.”The attorney hired to collect evidence for the committee marveled at the overarching fear of retaliation among House staff, saying “I have not encountered more unwilling witnesses in any investigation in my career. The level of fear expressed by a number of the potential witnesses is a daunting factor in completing this investigation.”2. Speak into the mic Mrs. Sanders, The People Paid Good Money For ithttps://www.axios.com/local/nw-arkansas/2024/04/17/podiumgate-audit-sarah-huckabee-sanders-arkansasAlex GoldenThe Arkansas Legislative Audit this week wrapped up its investigation into the purchase of a $19,000 podium by Gov. Sarah Huckabee Sanders' administration.The audit report reveals the governor's office may have broken state law in several instances, including:Applying the purchase to operating expenses when it didn't meet criteria.Not notifying the Department of Transformation and Shared Services, therefore preventing the purchase from being properly recorded.Not seeking an exemption from the state procurement director for disposal of state property.Shredding the delivery noteAltering a public record. Auditors found three versions of an invoice, two of which contained a handwritten notation made after the record was entered into the Arkansas Administrative Statewide Information System.Transformation and Shared Services also may have violated state law by excluding multiple invoices paid for with the governor's office credit card.Days before the release of the report, state Attorney General Tim Griffin said the governor is not subject to two state laws that if she were, could be problematic. The AG says the laws do not apply to the Governor of Arkansas. 3. Michigan GOP Is Gonna Try Again On Right To Workhttps://michiganadvance.com/2024/04/17/house-gop-announce-plans-to-bring-back-right-to-work-snyder-era-economic-policies/BY: KEN COLEMAN, SUSAN J. DEMAS AND KYLE DAVIDSON - APRIL 17, 2024 5:18 PMA day after state House Democrats won two special elections to regain a majority, Republicans on Wednesday announced a plan “to grow local economies”. Bringing back so-called Right to Work - a policy meant to reduce the power of labor unions - is one of the GOP's top priorities. Last year, Gov. Gretchen Whitmer signed legislation repealing the 2012 Right to Work law that had been on the books since 2012. The controversial law allowed workers to get all union benefits without having to pay dues. 4. Women harmed by abortion restrictions campaign against Trump in Wisconsinhttps://wisconsinexaminer.com/2024/04/17/women-harmed-by-abortion-restrictions-campaign-against-trump-in-wisconsin/BY: BAYLOR SPEARS - APRIL 17, 2024 5:45 AMTwo women, who said their states' abortion restrictions exacerbated their experience with medical difficulties during pregnancy, told their stories Tuesday while campaigning for President Joe Biden at a round table event in Madison.Their visit is one of four stops they are making this week in Wisconsin — a battleground state that could play a decisive role in the 2024 presidential election. Democrats are focusing on abortion as an issue that could help drive voters to the polls. Amanda Zurawski of Houston, Texas said she underwent “grueling” fertility treatments for a year and a half. She and her husband, Josh were “over the moon” when she finally became pregnant. While her first trimester was pretty easy, she said she suffered from “catastrophic complications” at 18 weeks. She said she needed an abortion, but her state's abortion ban made it illegal.“My doctor would have been at risk of losing her license, hundreds of thousands of dollars worth of fines and even jail time, so I was told to just wait until I got so sick that my life was considered in danger, which is one of the rare exceptions in Texas,”. She waited three days before she developed sepsis — a potentially fatal  condition resulting from infection — and doctors finally provided her care, stabilizing her and ending her pregnancy with the baby she named Willow. She was in the intensive care unit for several days afterwards. Zurawski said she realized in her “dark and lonely hospital room” that she was “actually lucky because I lived and I knew others might not be so lucky.” “What I went through was nothing short of barbaric and it did not need to happen,” said Zurawski, who was a lead plaintiff in a lawsuit against Texas due to its abortion ban. “It was completely avoidable. It was completely preventable, and it happened because of Donald Trump.” Kaitlyn Joshua of Louisiana, said that she and her husband, Landon, were thrilled to learn that she was pregnant. They already had one daughter, who was 3, and it made sense for them to add to their family.Early in her pregnancy, Joshua said she started experiencing cramping and spotting, and at 11 weeks, she experienced major blood loss and pain. She sought care at a Baton Rouge emergency room, where she was told she was experiencing a miscarriage, but was provided no support.She said, “We're simply asking for the most basic level of internal health care but because of Donald Trump's laws, we are being denied basic care.” (Baylor Spears | Wisconsin Examiner)“Because of the state's abortion ban, the health care team was afraid. They instead sent me home, sent home on prayers. I remember the young lady said ‘We'll be praying for you and you're just gonna have to handle this at home.'” Joshua went to a second hospital where she was also told to wait. She said it took her almost a month to complete the miscarriage on her own. Women across Louisiana and across the country are having similar experiences.“Because of abortion bans, physicians simply cannot do their job and practice medicine based on their training expertise. We're simply asking for the most basic level of internal health care, but because of Donald Trump, we are being denied basic care.”Former President Donald Trump has said in recent weeks that abortion policy should be left to the states. He has also said that he would support a 16-week nationwide ban.The U.S. has been left with a patchwork of abortion laws with many states having implemented bans due to the U.S. Supreme Court's Dobbs decision that overturned Roe v. Wade.Abortion services were halted completely in Wisconsin until recently, due to an 1849 law that many thought was in force on the reversal of Roe.Rep. Lisa Subeck (D-Madison) said, “We didn't have abortions available in Wisconsin for a year. Due to a court decision, right now they're available, but we know how fragile it is, we know that that can change at any time. We also know that if Donald Trump is elected, that will almost certainly change.” 5. KS Congressman Jake LaTurner turns toward home. Andrew Solenderhttps://www.axios.com/2024/04/18/jake-laturner-retire-house-gop-kansasA 36-year-old House Republican who has served in Congress just three years said Thursday he will not seek reelection in November.Rep. Jake LaTurner's (R-Kan.) retirement is a stark addition to a trend of House Republicans sprinting for the exits after a year filled with infighting and discord.Two House Republicans told Axios they expect more retirement announcements in the coming weeks.LaTurner, who was first elected in 2020, said "the current dysfunction on Capitol Hill is distressing."  LaTurner makes nearly 20 House Republicans who have left or are planning to leave Congress without immediate plans to run for another office. Another five are seeking higher office.Rep. Mike Gallagher (R-Wisc.), a 40-year-old onetime GOP rising star, is planning to resign in the middle of his term to take a job in the private sector.Rep. Patrick McHenry (R-N.C.), the 48-year-old chair of the House Foreign Affairs Committee who reached the zenith of his political career last year as the House speaker pro tempore, is also retiring.The retirements come as a growing number of right-wing hardliners are threatening to join an effort to oust House Speaker Mike Johnson (R-La.).Johnson is moving ahead with plans to hold a vote on a foreign aid package that includes aid to Ukraine, which Rep. Marjorie Taylor Greene (R-Ga.) has said would trigger a vote to remove him. The three-week speaker vacancy last year spurred a wave of retirements, particularly within the GOP.LaTurner has $676,000 cash on hand and no Republicans were running against him; this sets up a likely wild primary and maybe even a flip opportunity for Democrats.SOURCES: Michigan Advance, Wisconsin Examiner, Axios, Politico, The Missouri Independent,Pro.STateaffairs.com, Kansas reflector,  @TheHeartlandPOD on Twitter and ThreadsCo-HostsAdam Sommer @Adam_Sommer85 (Twitter) @adam_sommer85 (Post)Rachel Parker @msraitchetp (Threads) Sean Diller (no social)The Heartland Collective - Sign Up Today!JOIN PATREON FOR MORE - AND JOIN OUR SOCIAL NETWORK!“Change The Conversation”Outro Song: “The World Is On Fire” by American Aquarium http://www.americanaquarium.com/

Join Aaron as he share with Mark Whitby from the The Resilient Recruiter PodcastGrowing a recruitment business to 7 or 8-figure portfolio companies might be much simpler than you think.Few firm owners achieve this, but Aaron Opalewski stands as an example of this entrepreneurial success. He co-founded his first staffing company at just 24 and has nurtured his second venture into a portfolio of seven staffing companies across various industries. Remarkably, three companies consistently make 8-figure revenues, while one of them, Spark Packaging, hit 7-figures within its first year.In this episode, we discuss invaluable insights on how recruiters can fortify their businesses for growth with a special guest, Aaron Opalewski.  Aaron is the CEO and founder of Spark Talent Acquisition, a company he launched in 2013 at the age of 29. He is also a partner in two other companies outside of staffing and holds investments in the food and beverage industry. Join us as we explore strategies for structuring businesses, optimizing operations, boosting gross profit, delegating tasks, nurturing client relationships, and building successful partnerships. Tune in for a wealth of wisdom and actionable advice from Aaron's journey of entrepreneurial triumph.Episode Outline And Highlights[02:38] How Aaron got into the recruiting space[03:59] What it takes to start and launch a stuffing company [08:00] The keys to a successful business partnership [09:54] How delegation and promotion have helped Spark Talent excel [15:18] How to structure a recruiting company for lifetime customer value [24:33] Tips on how to nurture clients and maintain good relationships[30:10] How the contract and direct side of a recruiting business works [32:35] Why GP is the most important metric for growth [38:06] How to identify target companies for merger and acquisition [41:27] How to get alignments and nurture clients on social media [44:57] How mergers work in improving GP to over the million dollars range[48:25] Growth loops and profit strategy to level up business operations[57:15] What is the difference between recurring and contract revenue flow

On this episode of the Arkansas Wildlife Podcast, your host Trey Reid,  sits down with the Arkansas Game and Fish Commission Chief of the Geographic Informations Systems Division (GIS) Tracy Moy, and Shelby Johnson the State Geographic Information Officer for the Transformation and Shared Services agency to talk about what GIS is, how mapping technology is improving, and how AGFC and the public use maps on a day to day basis. 

This week, The Buzz presents a session from our 2024 Shared Services Summit, in partnership with the Shared Services Leadership Coalition. Learn more at sharedservicesnow.org.In this fireside chat, Maria Banks, Director of Federal Sales at Atlassian, sat down with Susan Dorr, Chief Information Officer at the Office of the Director of National Intelligence. Subscribe on your favorite podcast platform to never miss an episode! For more from ACT-IAC, follow us on LinkedIn or visit http://www.actiac.org.Learn more about membership at https://www.actiac.org/join.Donate to ACT-IAC at https://actiac.org/donate.Intro/Outro Music: Focal Point/Young CommunityCourtesy of Epidemic Sound

3 Reasons Why HR Needs Agile 1. Specialized Roles/Silos Resulting in Sequential Processes and Longer Decision-Making Cycles In most organizations that have adopted classical HR Service Delivery practices there often are distinct roles and silos for HR functions such as Business Partners focusing on strategic activities, Centers of Expertise handling specialized tasks, and Shared Services managing transactional activities. This separation does not foster the collaboration needed for agile responsiveness. 2. Focus on Specialization Over Cross-Functionality that hinders Team empowerment In a classical Ulrich Model-based HR Service Delivery organization, the focus is specializing in a specific HR domain. Although specialization is a considerable asset, it does not foster a holistic approach towards a comprehensive People Strategy. Team members are primarily focused on their specific roles and responsibilities instead of collaborating or taking over different/new tasks for holistic problem-solving. 3. Less Emphasis on Employee Experience Last but not least, traditional HR organizations are more inclined to miss the main persona in context, “the Employee”. There are of course several reasons for that. As discussed in the above 2 bullet points, in traditional HR Service Delivery organizations the focus is more on administrative tasks and different Centers of Expertise focus on their delivery roadmap, which makes it hard to establish a holistic strategic and employee-centric HR approach. How to connect with AgileDad: - [website] https://www.agiledad.com/ - [instagram] https://www.instagram.com/agile_coach/ - [facebook] https://www.facebook.com/RealAgileDad/ - [Linkedin] https://www.linkedin.com/in/leehenson/