The Thorn in Rose's Side

Ethical principles that emphasize treating others with respect and empathy. Listen to this month's discussion of how critical these are to a successful organization.

Rose talks about the benefits to organizations that promote volunteerism including enhanced corporate reputation, community impact, and demonstrating a commitment to social responsibility. These characteristics raise a company's public image and build goodwill.

What happens when an organization loses the knowledge held by a longterm employee who no longer contributes that knowledge because of disagreements with managers or has left the organization? Rose discusses strategies that can be employed to offset this loss of historical knowledge.

One of the toughest things a manager or business owner must do is pull the trigger on hard decisions. Whether it involves cutting costs or changing an organization's strategic direction, these decisions must be made efficiently and implemented without hesitation. Listen to this episode where Rose discusses how important this is.

Pay transparency continues to be one of the hottest legislative trends across the country. Listen to hear about the impacts on businesses across the country and be prepared to deal with related issues that may arise in your organization.

In this episode, Rose discusses the importance of continuing to provide employees with flexible work arrangements.

Do all managers in a technical area have to be technically excellent and perform operational tasks? Many people think so, but not Rose. Listen while she explains why managers and leaders need to understand, on an organizational level, what all staff members do and be able to identify the drivers that make staff productive. They should not be getting into the weeds of actually performing the operational tasks.

Many managers are finding it terribly difficult to manage a multigenerational workforce. It's becoming clear that younger employees express themselves differently than older employees. Managers must learn to adapt management strategies to fit the various generations. Listen to this month's podcast to learn how.

Group think is addressing issues through the consensus of a group. Many times in business coming to a consensus can be a positive. However, it has also stifled the careers of individuals, lead to unethical behavior and bad decisions. This month, Rose addresses the pitfalls of the “Group Think Mentality.”

Employee well-being has been an ever growing topic of concern for managers. Rose addresses this topic with tips of how to redesign work to improve employee wellness.

Caring for customers and providing excellent services to meet their needs is critical to the success of any business. Workforce shortages cannot be an excuse for letting customer service deteriorate.

Do you have to wear warm clothes to the office or a meeting in the middle of the summer because the building is too cold? Or how about the opposite in the middle of winter? Comfortable temperatures in which to work are unique to individuals and usually lead to “Thermostat Wars.” Rose discusses this phenomenon and what employers should do about it, in this month's podcast.

Is remote working a positive or a negative? Do you miss the social interactions and creativity sparked by going to an office or are you happy with the flexibility remote work enables? Listen as Rose discusses the current impact of remote working on employees and their organizations.

Have you heard the term "quietly quitting"? It references a trend that is having a huge impact on businesses. Learn all about it in this month's podcast from Rose Miller.

Rose explains why the way a message is delivered is just as, and maybe more, important than its content.

In the last episode of 2022, Rose discusses the dangers of a scarcity mindset, and how we can all cultivate a mindset of abundance.

In this month of Thanksgiving, Rose reflects on the need for kindness in the workplace and the positive impact it will make on the organization.

As the worker shortage continues, future and current employees feel they are entitled to more benefits and concessions from their employers. If you are a manager or run a small business, how should you handle this? Listen to Rose's advice in this month's podcast.

Rose discusses the challenges woman face as they enter the workforce—either for the first time or returning after leaving because of the pandemic—with a focus on the lack of policies that enable primary caregivers to balance caregiving and work responsibilities. The shortage of affordable child care is a crises.

Rose discusses the importance of being able to reinvent yourself and your business as the environment around you changes. Take advantage of the windows of opportunity as they present themselves.

As Rose says at the start of every podcast, employees are an organization's most valuable asset. So, how does an organization in this day of worker shortages attract, recruit and retain employees who are great at their jobs? Rose addresses that issue in this month's podcast with thoughts and advice that leaders in all organizations should thoughtfully consider.

Everyone knows there is a shortage of workers in 2022. What's going on? Rose discusses this situation--its causes, impacts, and solutions.

Ever wonder what it would be like to be Captain Kirk's HR Officer on the Enterprise? Listen to this episode to hear Rose describe the challenges this individual would face.

Pinnacle HR conducts internal Sexual and Other Harassment investigations for all types of organizations. Rose discusses the need for “due process” in these investigations and specifically the harassment issues facing New York's Governor Cuomo.

What is the Three-Legged Stool of Business and why is it so critical to a company's success? This month Rose answers those questions and discusses critical factors to consider in structuring an organization to achieve your growth goals.

The COVID-19 pandemic made the issues of employee mental health and wellness more important that ever. This month Rose discusses how the Human Resource professionals stepped up to help employers address those issues during the crisis.

With the legalization of recreational marijuana in New York State, both employers and employees are wondering about the impact on the workplace. Rose Miller discusses the issues resulting from the new law for both groups.

The COVID-19 Pandemic forced employers to implement remote work solutions. Because of their success, some of these solutions will become permanent. However, there are organizational, operational and employee management issues popping up. New models require new ways to lead. How do you maintain culture and vision without physical connection? Listen in as Rose addresses these and other issues related to a remote workforce.

The COVID-19 vaccine is a critical part of all of us being able to get back to normal life. Here, Rose discusses the importance of vaccination and how best to address the many issues businesses face with their employees as the businesses set vaccination policy.

As we start 2021, Roses discusses the importance of having frank and practical discussions with customers and employees about working together. It is important to find ways to improve relationships and always show appreciation. Additionally, in this tough business climate, it is important to take a hard critical look at your operating plans.

As businesses and organizations scramble to respond to the Pandemic, Rose and her team are dealing with a wide variety of situations that have arisen in the workplace. In this month’s podcast, she discusses some of these issues and important do’s and don’ts for employers and employees.

With no end in sight to the issues resulting from COVID-19, employers must develop a plan for working parents. In this podcast, Rose offers insights and suggestions on this critical topic.

The United States is going through the reopening process. The states are at various stages, depending on their individual conditions. Rose discusses the important human resource requirements that must be addressed as a business goes through the reopening process and resumes daily operations.

As all of us continue to face the challenges of either being part of essential businesses or working from home, Rose addresses the importance of being resilient and open to change in order to deal with adversity.

With non-essential businesses working from home, Rose offers her best practices for both managers and employees facing this situation. The podcast was recorded remotely to follow all social distancing guidelines.

Rose discusses the importance of recognizing, developing, promoting and retaining talent within an organization.

Do you build up your employees' self-esteem and confidence or do you manage your business with fear? In this podcast Rose addresses the impacts of using fear as a management tool and the harmful effects it can have on your organization.

Rose discusses the pros and cons of terminating employees during the holidays. Is it better to wait until January so the employee(s) can enjoy the season or is it better to tell them when the decision is made so they can plan?

Just in time for Halloween, Rose has been Ghosted. Listen as she relates the story of her new hire and what you should consider so it doesn't happen to you.

Rose Miller discusses how employee traits translate into achieving goals. Do you need a herd of goats or do you need a flock of sheep?

Rose discusses the issue of manager/employee friendships. Can and should managers be friends with their employees? What are the issues that will result? What happens to a friendship when one of the parties is promoted to manage the other? These and other questions are addressed by Rose in this podcast.

Rose compares her love of lobster dinners, while on vacation, with the love individuals should have of their chosen careers. To get the most out of both takes focus, experience, and a willingness to learn. To be recognized as an expert means taking on challenges and giving assignments the energy they deserve.

Rose Miller discusses the pros and cons of dressing down in an office environment. She presents the impact of various types of attire on productivity and of employee interactions with real examples and provides suggestions of how to prevent issues from arising.

Rose Miller discusses the issues that arise when romantic relationships develop between co-workers and how these issues should be handled.

Rose Miller discusses the growing business trend of employees believing they can set the workplace rules - including their work hours - and the employer should be happy with whatever the employee decides.

Rose Miller discusses the benefits and pitfalls of a pet friendly workplace.

Rose Miller in her podcast discusses how to know when someone has been with a company too long and needs to move on.

The company holiday party, what could go wrong?