Podcasts about The Platinum Rule

On this episode of On the Brink with Andi Simon, I'm thrilled to welcome back Dr. Karl Hebenstreit—organizational psychologist, executive coach, speaker, and now the author of a powerful new book: Explicit Expectations: The Essential Guide and Toolkit of Management Fundamentals. Karl's insights will be eye-opening if you're a leader, manager, or anyone asked to take charge without much training or clarity. His central message? Everything is a conversation—and when expectations aren't explicit, confusion and conflict inevitably follow. From Enneagram to Explicit Expectations You may remember Karl from a previous episode where he shared his passion for the Enneagram. That framework, which focuses on motivation rather than just behavior, changed how he saw people and how they relate to one another. In today's conversation, we explored how that same thinking inspired his latest work—helping new managers step into their roles with clarity, confidence, and connection. Karl's journey into HR and organizational psychology wasn't always linear. Early in his career, he realized that promoting high-performing individuals into management often left them unprepared for what came next. "We promote people and assume they'll figure it out," Karl says. "But without guidance, they're left adrift." That recognition became the seed for his new book. Why We Get Expectations Wrong Karl shared a striking observation: most people operate from their internal "golden rule," assuming that others want to be treated like they are. But what if that isn't true? This insight draws from both the Enneagram and Karl's own coaching experience. Managers often expect others to intuit their expectations, only to be disappointed when those assumptions don't lead to desired outcomes. The solution? Make expectations explicit—hence the book's title. Explicit Expectations is more than just a how-to guide. It's a toolkit grounded in real organizational challenges, especially for newly promoted managers without formal training. It offers a structured way to define goals, conduct one-on-ones, manage performance, lead team meetings, and even handle terminations—all through the lens of clear communication and alignment. From Confusion to Clarity: Building a Living Agreement At the heart of Karl's approach is the Explicit Expectations Engagement and Alignment Guide—a tool that allows managers and employees to co-create clarity. It's not a static checklist but a living document that evolves as business conditions and roles change. It helps each party articulate their motivations, communication styles, and priorities. This idea resonated deeply with me. As a corporate anthropologist, I've seen firsthand how ambiguity breeds misalignment and disengagement. Karl's guide gives teams a shared language and mutual understanding, vital to navigating change—something we know is constant in today's fast-moving workplaces. A Simple but Powerful Question One of my favorite takeaways from our conversation is Karl's approach to team dynamics: "Just ask." Ask how someone prefers to receive feedback, what motivates them, and how they want to resolve conflict. These conversations don't require a PhD in psychology—just curiosity, empathy, and a willingness to listen. Karl emphasized that even without formal Enneagram training, managers can learn to tailor their approach by simply being explicit in conversations. The platinum rule—treating others as they want to be treated—starts with understanding what that looks like for each person. Embracing Differences to Build Stronger Teams Karl and I also explored how embracing cognitive and motivational diversity leads to stronger, more customer-centered organizations. He shared how teams begin to see the value of different Enneagram types and break free from the idea that there's one "right" way to lead or be led. This is especially relevant today as businesses navigate generational differences, hybrid work, and rapid digital transformation. As Karl puts it, "Your team is a microcosm of your customers." Understanding internal diversity helps you connect more authentically with external markets. You may prefer to watch our podcast video on YouTube here: Practical Tools for Real Change Karl's work is deeply relevant whether you're leading a startup or a legacy institution. His book offers practical tools—strategic planning, onboarding, feedback, coaching, accountability, DEI practices—all through the lens of clarity and alignment. These tools are not just about being a better manager; they're about empowering you to be a better communicator and collaborator, capable of driving real change in your organization. And yes, Karl now has an AI-powered training twin! His methods are available in person, virtually, or through AI-enabled programs. As I often say, the future is here—and Karl is helping us manage it better. His methods have the potential to inspire and motivate change, transforming the way we manage and communicate. Key Takeaways from the Episode: Unspoken expectations are a recipe for misalignment. Managers must articulate their needs and ask about others' preferences—don't assume. The Golden Rule is outdated—aim for the Platinum Rule. Understand others' motivations and communication styles to treat them the way you want to be treated. Build a living agreement. Use Karl's Engagement and Alignment Guide to create and revisit shared expectations as goals and roles evolve. You can find Explicit Expectations on Amazon or at your favorite bookstore. To learn more about Karl and his work, visit www.performandfunction.com or connect with him on LinkedIn at Karl Hebenstreit. If you enjoyed this episode, don't forget to subscribe to On the Brink with Andi Simon, leave a review, and share it with a colleague. And remember: the words you use to create the world you live in. Let's make those words clear, kind, and explicitly aligned. By committing to these principles, we can all contribute to a more engaged and harmonious work environment. Listen + Subscribe: Available wherever you get your podcasts—Apple, Spotify, Stitcher, YouTube, and more. If you enjoyed this episode, leave a review and share with someone navigating their own leadership journey. Reach out and contact us if you want to see how a little anthropology can help your business grow.  Let's Talk!   From Observation to Innovation, Andi Simon, PhD CEO | Corporate Anthropologist | Author Simonassociates.net Info@simonassociates.net @simonandi LinkedIn

In this episode of Ignite, Sr. Director of Digital Marketing at Keck Medicine of USC, Todd Richards, joins Cardinal's CEO, Alex Membrillo, for an insightful conversation on how healthcare marketers can adapt their digital marketing strategies to the evolving landscape influenced by AI and changing patient demographics. They explore the importance of truly understanding your audience by following the “Platinum Rule”—treating people how they want to be treated—and tailoring content to highlight unique selling propositions, such as patient testimonials and specific treatments. By focusing on service line-specific strategies and blending traditional and digital media, you can effectively engage patients and build trust, ultimately enhancing your marketing efforts in a competitive healthcare environment. RELATED RESOURCES Connect with Todd - https://www.linkedin.com/in/toddsrichards/  Winning SEO in the Age of AI - https://www.cardinaldigitalmarketing.com/healthcare-resources/webinars/ai-impact-seo/ How to Build a Full-Funnel Healthcare Marketing Strategy - https://www.cardinaldigitalmarketing.com/healthcare-resources/blog/healthcare-full-funnel-marketing-strategy/

In this episode of 'Act Three,' host Cara Gray welcomes Ann Medlock, a renowned writer, activist, and founder of the Giraffe Heroes Project. They explore Ann's multifaceted career and her new book 'Breadcrumbs: 18 Clues on the Path to a Meaningful, Exciting Life.' From discussing the pitfalls of the Golden Rule to embracing the risks of life and the importance of meditation, Anne shares her wisdom and experiences. They also delve into the significance of service in retirement and the challenges of balancing kindness, forgiveness, and justice. Tune in to gain insights on how to thoughtfully shape the rest of your life. 00:00 Introduction and Sponsor Message 00:24 Meet Ann Medlock: A Multifaceted Life 02:28 Discussing 'Breadcrumbs': Finding Meaning and Purpose 04:00 The Golden Rule vs. The Platinum Rule 05:47 Embracing Risks and Improvisation 07:29 Life Lessons and Personal Reflections 23:13 The Importance of Service and Community 26:22 Current Projects and Future Plans 28:22 Conclusion and Sponsor Reminder To purchase Ann's Books or connect with her: https://www.annmedlock.com/ Ann's Social Media: https://www.facebook.com/ann.medlock https://www.facebook.com/AnnMedlockAuthor  https://www.facebook.com/giraffeheroes https://www.linkedin.com/in/annmedlock/ This podcast is sponsored by Good Morning Freedom, my consulting practice. I help executives and professionals plan the non-financial part of their retirement, like how to discover new purpose and how you want to spend your time. I offer a 1:1 third-act blueprint package where we work together to discover some new avenues of exploration for your Act Three. This coaching is completely custom and will provide you with a ton of resources and support as you transition to this new stage of life. For all the details, please go to goodmorningfreedom.com. Connect with Cara on LinkedIn: https://www.linkedin.com/in/caraliveslife/ or Instagram: https://www.instagram.com/caraliveslife/ Join 3,000+ professionals reinventing retirement. Subscribe to my weekly newsletter: https://www.goodmorningfreedom.com/subscribe  

Trust forms the foundation of leadership, functioning like a bank account where we make deposits through positive actions and withdrawals through negative behaviors.• Trust requires doing what you say, saying what you do, and being authentically human in all interactions• It often takes "99 attaboys to make up for one aw crap moment" in leadership• When trust is broken, asking for forgiveness isn't enough—behavior change is essential• Apologizing without changing behavior is like "patching a bucket while still running water into it"• The Platinum Rule suggests treating others how they want to be treated, not just how you want to be treated• Building trust requires consistent deposits that accumulate interest over timeShare this episode with someone who needs to hear it and leave a five-star review to help more uncommon leaders discover this message. Until next time, go and grow champions.Thanks for listening in to the Uncommon Leader Podcast. Please take just a minute to share this podcast with that someone you know that you thought of when you heard this episode. One of the most valuable things you can do is to rate the podcast and leave a review. You can do that on Apple podcasts, or rate the podcast on Spotify or any other platform you listen. Did you know that many of the things that I discuss on the Uncommon Leader Podcast are subjects that I coach other leaders and organizations ? If you would be interested in having me discuss 1:1 or group coaching with you, or know someone who is looking to move from Underperforming to Uncommon in their business or life, I would love to chat with you. Click this link to set up a FREE CALL to discuss how coaching might benefit you and your team) Until next time, Go and Grow Champions!!Connect with me

Join me for a discussion with one of my absolute favorite people and favorite leaders out there.Dr. Sree Koka has impacted tens of thousands through his Ted Talk, FLIP and SHIFT sessions, his academic work, his practice, and so much more. He is here to share those experiences with you to talk about how important human centric leadership is in this age of automation, including tangible examples for organizations and individual leaders to follow.To learn more about Dr. Sree Koka and the Sweet Spot Leadership Program:https://thesweetspotleader.com/Some highlights:" So the Platinum Rule actually says, Do unto others as they would have you do unto them.  So whereas the golden rule is really about sympathy, the platinum rule is about empathy." "Organizations are defined by six things, and it's what they choose to cherish, celebrate, encourage, accept, tolerate, and then punish." "...we wanted to take care of them. And I use the word we, not they, and that's a big thing about leadership, right? When you think of leadership as they, it's a problem. When you think of leadership as we, that's a good sign.""Your obligation, your mission really, is to create an environment where your team can be the best it can be. " "The ultimate level of services is when you serve others when it might actually not be in your personal best interest."

Palm Sunday is the intersection of what we often want Jesus to be and who Jesus actually is... What we often envision Christianity to be about and what it actually is about. Everyone expected a king and a kingdom to rise up during the events of Passover 33 AD, and it certainly did. However, nobody could have imagined the way Jesus introduced His rule nor the nature of His Kingdom. Listen as we follow Jesus through the events of Palm Sunday and see how He subverted every expectation that day. His words and actions in the face of such an opportunity reveal the heartbeat of His Kingdom and show us the way forward as God's people. Palm Sunday's outcome is why we can be saved and it outlines how every saved person must live.

Ep. 97 - Kids Ask Dr. Friendtastic: The platinum rule | Friendship advice for kidsZoya wants to know how to understand her friends' feelings. FREE quiz: Is Your Child a Good Friend? https://eileenkennedymoore.ck.page/e37dcc098fWould YOUR KID like to be featured on the podcast?SUBMIT A QUESTION TO DR. FRIENDTASTIC at https://DrFriendtastic.com/submit (Obviously, this is not psychotherapy, and it's not for emergency situations.)For an easy-to-read TRANSCRIPT, go to: https://DrFriendtastic.com/podcast/Like the podcast? Check out my books and webinars at https://EileenKennedyMoore.com.Subscribe to my NEWSLETTER, https://DrFriendtastic.substack.com, to get podcast episodes sent to your email plus articles for parents.*** DISCUSSION QUESTIONS:- Do you think it's easier to notice when your friends are having positive feelings or negative feelings? Why?- What are some reasons why it's important to try to understand other people's feelings?- Why is it sometimes hard to tell how a friend is feeling? What are some clues that could help you figure this out?- Why is the Platinum Rule even kinder than the Golden Rule?*** You might also like these podcast episodes:Ep. 3 - Kid tries to wreck game (Noelle, Age 10)https://drfriendtastic.substack.com/p/kids-ask-dr-friendtastic-episode-4b8Ep. 86 - How to know if you can trust a friend (Sally, Age 14)https://drfriendtastic.substack.com/p/ep86-sally-age-14-how-to-know-if-you-can-trust-a-friendEp. 92 - What to say when a friend is feeling down (Mason. Age 13)https://drfriendtastic.substack.com/p/ep92-mason-age-13-what-to-say-when-a-friend-feels-down Get full access to Dr. Friendtastic for Parents at drfriendtastic.substack.com/subscribe

In this episode host K. Wilkes is in conversattion with Dr. Allison Applebaum, author of 'Stand By Me: A Guide to Navigating Modern, Meaningful Caregiving', as she shares her personal journey as a caregiver for her father, renowned musician Stan Applebaum, known for many iconic songs including "Stand By Me" and "This Magic Moment".   The conversation explores the emotional complexities of caregiving, the impact of grief, the importance of building a support network, financial considerations, and the challenges of navigating complicated family dynamics. Allison emphasizes the significance of self-care, mindfulness, and advocating for quality of life while addressing ageism in healthcare. This insightful dialogue offers valuable guidance for current and future caregivers. In this conversation, Allison Applebaum discusses the importance of the platinum rule in healthcare, advocating for patients' values, and the challenges faced by caregivers. She shares her personal journey of caregiving for her father, the inspiration behind her book 'Stand By Me', and her vision for the future of caregiving, emphasizing the need for systemic support for family caregivers. The discussion also highlights practical resources for caregivers and concludes with advice for those embarking on the caregiving journey.Chapters03:00  Introduction to Caregiving and Personal Journey05:08   The Transition to Caregiver Role08:49  Navigating Grief and Caregiving Responsibilities12:00   Building a Support Network for Caregiving15:21   Financial Considerations in Caregiving18:37  Managing Complicated Relationships in Caregiving20:14  The Importance of Self-Care for Caregivers22:50  Incorporating Mindfulness in Caregiving24:55  Addressing Ageism in Healthcare27:40  Advocating for Quality of Life in Caregiving28:09  The Platinum Rule in Healthcare33:15   The Journey of Caregiving and Advocacy36:12   Inspiration Behind 'Stand By Me'38:51   The Future of Caregiving41:20   Resources for Caregivers46:55   Final Thoughts on CaregivingResources & LinksDr. Allison ApplebaumWebsite: https://allisonapplebaum.com/Instagram: @drallisonapplebaum Like what you heard? Share with others and follow us @ponderingthoughtspodcast Instagram

The Gospel Lesson: Luke 6:27-38Sermon: “The Platinum Rule”Preaching: Rev. Bill Britt, senior minister The post 02.23.25 | The Platinum Rule appeared first on Peachtree Road United Methodist Church.

In this episode of The Drop In CEO Podcast, host Deb Coviello welcomes Nancy Zare, Ph.D., also known as The LinkedIn Whisperer. As the creator of The AlikeAbility™ Sales System, Nancy helps professional business owners generate warm, organic leads on LinkedIn and convert them into clients—without feeling salesy or pushy. Nancy shares her unconventional journey from psychology to sales, how she discovered the power of the Platinum Rule, and why understanding personality-driven buying styles is a game-changer for entrepreneurs and business leaders. Whether you're a C-suite executive transitioning into entrepreneurship or a business owner struggling to convert leads into sales, this episode offers actionable insights to help you build meaningful connections and drive profitability. Deb and Nancy discuss how sales is fundamentally about relationships, the mindset shift needed to sell with confidence, and how to tailor your approach based on buying styles. Plus, Nancy shares her inspiring work with animal rescue and cancer support organizations, reminding us that business is ultimately about serving others. Episode Highlights: 02:10 – Nancy’s Journey: From Psychology to Sales 10:30 – The Platinum Rule: Why Selling Is About Understanding Others 18:45 – The 5 Steps of The AlikeAbility™ System 30:20 – Why Sales Isn’t About Hustling—It’s About Building Relationships 42:00 – The Mindset Shift That Makes Selling Feel Effortless About Nancy Zare: Nancy Zare, Ph.D., The LinkedIn Whisperer, is the creator of The AlikeAbility(™) Sales System. Renowned for her focus on buyers, she shows professional business owners how to generate warm, organic leads on LinkedIn and turn them into clients.She earned her master's and doctorate from Boston College and authored seven books, including an Amazon international bestseller.Nancy resides in South Florida and is a student of spirituality. She volunteers for the Farm Dog Rescue and the Imerman Angels. Connect with Nancy:

Audio Journal Entry 46/365mindful empath is a reader-supported publication. To receive new posts and support my work, consider becoming a paid subscriber to receive these daily journal entries plus a weekly meditation! This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit mindfulempath.substack.com/subscribe

What do women really want for Valentine's Day? Wouldn't it be great to know? Some people like Valentine's Day and some think it's nothing more than a sham to sell cards, flowers, and chocolate, and does it even matter? In this special Valentine's Day episode, we continue talking about the Platinum Rule. Whether you like Valentine's Day or not, you're going to want to listen to this episode. Happy Valentine's Day, or Happy non-Valentine's Day you choose—just make sure you forget the flowers and pursue the platinum, can I get a second? Contact usLinktree: www.Linktr.ee/HappyLifeStudiosEmail: Podcast@HappyLife.StudioYo Stevo Hotline: (425) 200-HAYS (4297)Webpage: www.HappyLife.lol YouTube: www.YouTube.com/StevoHaysLinkedin: www.linkedin.com/in/steve-hays-b6b1186b/TikTok: www.tiktok.com/@happylifestudiosFacebook: www.Facebook.com/HappyLifeStudios Instagram: www.Instagram.com/HappyLife_Studios Twitter: www.x.com/stevehays If you would like to help us spread the HappyPayPal: www.PayPal.me/StevoHaysCash App: $HappyLifeStudiosZelle: StevoHays@gmail.comVenmo: @StevoHaysBuy Me A Coffee: buymeacoffee.com/HappyLifeStudioCheck: Payable to Hays Ministries or Steve Hays and send to 27240 213th Place S.E. Maple Valley, WA 98038 Show LinksDrive Research: https://www.driveresearch.com/market-research-company-blog/valentines-day-statistics/Statista: https://www.statista.com/topics/5142/valentine-s-day-in-the-us/Chase One: https://capitaloneshopping.com/research/valentines-day-shopping-statistics/

On today's show, Bob discusses the idea of the Platinum Rule which is an upgrade to the Golden Rule. If you want to enjoy your relationships more, get and give more when it comes to your relationships, and build healthier, more efficient, more effective, and more intimate relationships then consider using the Platinum Rule.   Each episode of Marauder Radio is a roller-coaster ride through the world of mental health and wellness. It's a treasure trove of witty, inspirational rants and satirical takes on the psychological industry.   At the helm of the Whole in the Soul crew is the irreverent and insightful Pirate King, Bob Zima. A licensed clinical professional counselor and graduate of Chicago's famed Player's Workshop of the Second City, Bob combines his expertise with a sharp sense of humor to make healing and counseling both entertaining and educational.   Through his unique perspective, Bob encourages listeners to embrace a mental "cranium-rectum extraction" (you read that right) and start living life with purpose, joy, and a sense of adventure.   Bob uses a variety of show formats, characters and radio effects to entertain and educate.   Check out all of the treasure that Marauder Radio has to offer by visiting https://www. bobzima.com.  

What is the Platinum Rule, how is it better than the Golden Rule and what does it have to do with the Super Bowl? Listen to this episode we recorded with Joe McCarthy of MoJOE studio and find out...you'll be Happy you did!Contact usLinktree: www.Linktr.ee/HappyLifeStudiosEmail: Podcast@HappyLife.StudioYo Stevo Hotline: (425) 200-HAYS (4297)Webpage: www.HappyLife.lol YouTube: www.YouTube.com/StevoHaysLinkedin: www.linkedin.com/in/steve-hays-b6b1186b/TikTok: www.tiktok.com/@happylifestudiosFacebook: www.Facebook.com/HappyLifeStudios Instagram: www.Instagram.com/HappyLife_Studios Twitter: www.x.com/stevehaysJoe McCarthyFind all of MoJOE's info herewww.MoJoe.studioIf you would like to help us spread the HappyPayPal: www.PayPal.me/StevoHaysCash App: $HappyLifeStudiosZelle: StevoHays@gmail.comVenmo: @StevoHaysBuy Me A Coffee: buymeacoffee.com/HappyLifeStudioCheck: Payable to Hays Ministries or Steve Hays and send to 27240 213th Place S.E. Maple Valley, WA 98038

Ever felt like you're not living up to your full potential? Like there's a glass ceiling on your success, but it's one you've placed there yourself? In this episode, we dive deep into the world of limiting beliefs and how they can sabotage our personal and professional growth. Yvonne Trost, a happiness coach and certified hypnotherapist, shares her transformative journey from a successful IT career to helping others unlock their potential. She discusses the power of hypnotherapy, the importance of understanding the subconscious mind, the journey of self-discovery, and more! This week, episode 190 of Listeners to Leads is about unlocking your limitless potential and overcoming limiting beliefs! Yvonne Trost is a transformational leader and Happiness Coach who knows firsthand that finding and living your true purpose isn't easy—especially when life feels like a relentless hamster wheel. Many people believe that pursuing their purpose is a luxury they can't afford, but Yvonne is living proof that it's not only possible but essential. As the co-founder of LimitlessYou, Yvonne empowers others to break free from their conscious and subconscious limiting beliefs and embrace their true calling. She blends ancient wisdom, including Ayurveda and Yoga, with modern science like neuroscience, quantum physics, and hypnotherapy, to guide people toward a life of fulfillment, joy, and purpose.In this episode of Listeners to Leads, Yvonne Trost is sharing the importance of authenticity for personal and professional fulfillment and actionable steps you can take right now to define the unique energy you bring to the world. Yvonne and I also chat about the following: How hypnotherapy can help unlock subconscious barriers.Self-love as the foundation for healthy relationships.Yvonne's “Platinum Rule” - care for yourself before caring for others.Starting the journey of self-discovery now - don't wait!Don't forget to visit unlocklimitlessyou.com for all of Yvonne's links, resources, and to schedule a free call!Be sure to tune in to all the episodes to receive tons of practical tips on turning your podcast listeners into leads and to hear even more about the points outlined above. Thank you for listening! If you enjoyed this episode, take a screenshot of the episode to post in your stories and tag me! And don't forget to follow, rate and review the podcast and tell me your key takeaways!Learn more about Listeners to Leads at www.listenerstoleads.comCONNECT WITH YVONNE TROST:Limitless YouInstagramHow to Be Happier for Entrepreneurs podcastCONNECT WITH ALESIA GALATI:InstagramLinkedInWork with Galati Media! Proud member of the Feminist Podcasters Collective.

Why live The Golden Rule when you can live The Platinum Rule instead? Not only is platinum worth more than gold, as far as rules go it works better as well. Way better actually. Listen as we talk with Joe McCarthy of MoJoe Studio and find out what what we're talking about. You'll be Happy you did! Contact usLinktree: www.Linktr.ee/HappyLifeStudiosEmail: Podcast@HappyLife.StudioYo Stevo Hotline: (425) 200-HAYS (4297)Webpage: www.HappyLife.lol YouTube: www.YouTube.com/StevoHaysLinkedin: www.linkedin.com/in/steve-hays-b6b1186b/TikTok: www.tiktok.com/@happylifestudiosFacebook: www.Facebook.com/HappyLifeStudios Instagram: www.Instagram.com/HappyLife_Studios Twitter: www.x.com/stevehaysMoJoe StudioWebpage: www.MoJoe.Studio If you would like to help us spread the HappyPayPal: www.PayPal.me/StevoHaysCash App: $HappyLifeStudiosZelle: StevoHays@gmail.comVenmo: @StevoHaysBuy Me A Coffee: buymeacoffee.com/HappyLifeStudioCheck: Payable to Hays Ministries or Steve Hays and send to 27240 213th Place S.E. Maple Valley, WA 98038

Welcome back to another episode of Gratitude Through Hard Times! Today, your host Chris Schembra is joined by the insightful and inspiring Dr. Steve Elias, Dean of the Katz School of Business at Fort Lewis College in Durango, Colorado. Amidst the polar vortex sweeping through New York City, we dive into a heartwarming discussion about mentorship, leadership, and the power of gratitude in shaping our personal and professional journeys. Tune in as we explore how small acts of kindness, mutual respect, and a commitment to connection can create a lasting impact in our lives and communities.In This Episode, You'll Learn:How a simple shoulder tap can change the course of a careerThe importance of mentorship and building reciprocal relationshipsLessons from Governor Gary Carruthers on leadership and respect across differencesWhy celebrating the success of others (Mudita) is key to fulfillmentThe Platinum Rule: Treating others the way they want to be treatedHow small, cumulative actions can create meaningful changePractical ways to express gratitude, even to those who are no longer with usGuest Bio: Dr. Steve Elias is an experienced and approachable leader who knows how to bring people together and create positive change. As the Dean of the Katz School of Business at Fort Lewis College, he has worked hard to improve teamwork, build partnerships, and develop strategies that make a real difference for students, staff, faculty members, and the community. Steve is known for being down-to-earth and easy to talk to, with a leadership style based on open communication, fairness, and collaboration. With a background in applied social psychology and years of experience at Minority Serving Institutions, he understands people's needs and makes them feel included and supported. Steve has a gift for inspiring others, building strong relationships, and finding creative ways to help organizations grow and succeed.Episode Highlights:[00:03:15] Chris introduces Dr. Steve Elias and the story of how they met in Durango, Colorado.[00:07:45] Steve shares his gratitude for Governor Gary Carruthers and the pivotal moment he was "tapped on the shoulder."[00:14:30] The Platinum Rule in leadership: why treating people how they want to be treated matters.[00:21:10] Finding joy in the success of others - the power of Mudita.[00:28:50] Overcoming the challenge of appreciating personal accomplishments without feeling egotistical.[00:35:20] Chris and Steve reflect on the impact of small, everyday acts of gratitude.[00:42:10] Exploring the legacy of Bob Graetz and his contributions to the civil rights movement.[00:49:00] Practical advice for leaders on building a culture of recognition and gratitude in the workplace.Resources Mentioned:ResearchGate profile of Dr. Steve EliasDeviant and Criminal Behavior in the Workplace by Dr. Steve EliasMaria's Bookshop in Durango, ColoradoThe Platinum Rule conceptHarvard Study on Adult Development by Dr. Robert WaldingerA&E Biography of Bob GraetzKey Takeaways:Celebrate the success of others and recognize the role you've played in their journey.Small gestures, like lighting a candle or sending a kind message, have a profound impact.Gratitude should be practiced daily and can help overcome regret and guilt.Leaders should focus on relationship-building and understanding their team's unique needs.Call to Action: If you enjoyed this episode, be sure to subscribe to Gratitude Through Hard Times and share it with someone who could use a little inspiration today. Have thoughts or questions about this episode? We'd love to hear from you! 

In this episode, I had the pleasure of sitting down with Gordon MacFarlane, a remarkable performance mindset coach and international best-selling author. We dive deep into his latest book, "Communicate to Connect, the Power of Words," and explored his fascinating journey from professional Canadian hockey player to a renowned coach and author.Gordon is a true inspiration with an incredible ability to motivate and uplift others through his work. I was particularly excited to compare notes as this marks the third time I've had a former professional Canadian hockey player on the podcast.Key Takeaways:Gordon's Background - Gordon shared his transformative journey from being a professional hockey player to becoming a performance mindset coach and author. His unique experiences have shaped his coaching philosophy and approach.Personal Influences - We discussed the significant people, like Zig Ziglar, who have influenced Gordon's writing and coaching style.DISC Model and Mindset - Gordon explained the DISC model of human behavior and the critical role of growth and fixed mindsets in achieving leadership success.Communication Skills - One of the highlights of our conversation was the Platinum Rule from Gordon's book—treating others the way they want to be treated. This is a game-changer for leaders looking to improve their communication skills.Building Connections - Gordon introduced some key habits for making better connections, such as reciprocity, consistency, and a fascinating concept he calls “Letting the Sun Shine Out.”Connect with Gordon MacFarlane:Websiteperformancemindsetcoach.comQuotes:"Leadership is not just about what you do, but who you are.""Treat people the way they want to be treated — that's the Platinum Rule.""You need to let the sun shine out; let your happiness and energy affect those around you."Thanks for listening in to the Uncommon Leader Podcast. Please take just a minute to share this podcast with that someone you know that you thought of when you heard this episode. One of the most valuable things you can do is to rate the podcast and leave a review. You can do that on Apple podcasts, or rate the podcast on Spotify or any other platform you listen. Did you know that many of the things that I discuss on the Uncommon Leader Podcast are subjects that I coach other leaders and organizations ? If you would be interested in having me discuss 1:1 or group coaching with you, or know someone who is looking to move from Underperforming to Uncommon in their business or life, I would love to chat with you. Click this link to set up a FREE CALL to discuss how coaching might benefit you and your team) Until next time, Go and Grow Champions!!Connect with me

Shownotes   Why 1+1=3 in love and relationships The 6 ingredients to build a lifetime of love Why attunement is one of the most powerful tools Dr. Nasserzadeh's “soak together before you sink together” method How to show up with compassion even if you don't understand someone Sexual harmony vs sexual chemistry   Bio   Building world peace, one relationship at a time is the mission of Dr. Sara Nasserzadeh, a globally renowned and award-winning author, speaker and relationship expert. With a PhD in Social Psychology and specialization in the fields of human sexuality and relationships, Dr. Nasserzadeh has worked with a countless number of individuals, couples and organizational clients across 41 countries to enhance relational health and a sense of thriving at micro and macro levels.    Dr. Nasserzadeh is a senior Accredited Member and a Registered Supervisor by the College of Sex and Relationship Therapists in the UK (COSRT) and a Sexuality Counselor and Approved Training provider by the American Association for Sexuality Educators, Counselors and Therapists (AASECT). She is an Associate Marriage and Family Therapist in California.    Dr. Nasserzadeh has been a sought-after cultural advisor, speaker and expert facilitator at high profile events hosted by governmental organizations, UN Agencies, academic institutions and Fortune 500 companies. Her third book, Love by Design: 6 Ingredients to Build a Lifetime of Love, is the result of her two-decade-long research on the status of thriving relationships and its key ingredients, namely: attraction, respect, trust, shared vision, compassion, and loving behaviors. Dr. Nasserzadeh's work has been featured on NPR, the BBC, ABC, CNN and USA Today.   Timestamps   00:01:57 - Guest introduction 00:03:25 - Dr. Nasserzadeh's responsibility and role as a relationship expert 00:06:53 - Our disillusion with love as a society 00:08:28 - Why Dr. Nasserzadeh says 1+1=3 in love 00:09:43 - Sign up for Layla's newsletter at LaylaMartin.com 00:13:12 - The system of a partnership is greater than the sum of us 00:15:12 - If you don't pay attention to the cracks, they become ledges 00:17:39 - How to be happy with what is instead of chasing dopamine 00:20:45 - Dr. Nasserzadeh's concept of JOMO vs FOMO 00:23:02 - Discover the VITA™ Sex, Love and Relationship Coaching Certification  00:26:06 - The 6 ingredients to build a lifetime of love 00:30:38 - Dr. Nasserzadeh describes The Platinum Rule 00:32:59 - How to apply the 6 ingredients to your relationship 00:36:27 - Why it's so important to cheer on your partner 00:38:07 - Discover MOOD™ Sexy Supplements 00:39:16 - Get Layla's free Orgasmic Breathwork Practice for deeper pleasure 00:40:25 - Unlock your deepest passion inside The Tantric Mastermind for Couples 00:43:33 - The way you respect yourself is how others respect you 00:48:42 - Why attunement is one of the most powerful tools 00:55:08 - Trauma shifts your nervous system into hypervigilance 00:56:40 - Dr. Nasserzadeh's “soak together before you sink together” method 01:01:38 - How to show up with compassion even if you don't understand someone 01:04:06 - Expand your pleasure potential with Obliss Women's Sexual Masterclass 01:05:40 - How to build trust with your partner 01:10:10 - Sexual harmony vs sexual chemistry 01:12:38 - Everyone deserves to be in the loving relationship they desire 01:18:56 - Conclusion  

In this second episode in a two part series featuring Dr. Harvey Chochinov, we're talking about The Platinum Rule. Providing care through the lens of the end of life provider doesn't fully recognize the personhood of the patient. Dr. Chochinov teaches us about The Platinum Rule - treating others the way they want to be treated, instead of how we would want to be treated if the situation was ours. Connect with Dr. Harvey Chochinov Website: dignityincare.ca Virtualhospice.ca Social media: Twitter: @HMChochinov LinkedIn: Harvey Max Chochinov Purchase your copy of Dignity in Care: The Human Side of Medicine here Information for Jennifer O'Brien Website: jenniferaobrien.com Read more about Jennifer O'Brien here. Purchase your copy of Care Boss by Jennifer O'Brien here. Buy your copy of The Hospice Doctor's Widow: An Art Journal of Caregiving and Grief here. Hospice Navigation Services is here for you. If you have questions about hospice care or need to troubleshoot the care you're already receiving, book a session with an expert Hospice Navigator at theheartofhospice.com. Connect with The Heart of Hospice Podcast and host Helen Bauer Website: theheartofhospice.com Email: helen@theheartofhospice.com

In this episode of Music Explored, hosts Dee and Anthony welcome guest Bill Dolan, a seasoned creative director and author. The conversation delves into the profound impact of storytelling in both music and film, exploring how personal experiences shape creative journeys. Bill shares his defining moments in storytelling, the importance of audience connection, and the courage required to share one's art. The discussion emphasizes the vulnerability artists face and the significance of mentorship in navigating creative paths. In this conversation, Bill Dolan shares his journey of self-discovery and career development in the television industry. He discusses the defining moments that shaped his path, including the importance of mentorship, overcoming self-doubt, and the power of authenticity. Bill's unique approach to networking through baking cookies highlights how personal touches can create lasting impressions and open doors to opportunities. In this conversation, Bill Dolan shares his insights on storytelling, the transformative power of experiences, and the importance of relationships in marketing. He discusses his near-death experience and how it shaped his approach to business and creativity. The discussion also covers the concept of the 'Platinum Rule' in business relationships, the essential qualities of a creative director, and the profound impact that creative direction can have on society.Chapters00:00 Introduction and Guest Introduction02:49 The Power of Storytelling in Music and Film06:02 Defining Moments in Creative Pursuits09:00 The Impact of Audience Connection12:00 Courage and Vulnerability in Creativity14:59 Navigating the Creative Journey17:59 Finding Your Path as a Creative Director19:26 The Journey to Discovering Passion22:01 Defining Moments in Career Development24:39 Overcoming Self-Doubt and Fear26:15 The Power of Authenticity31:35 Transforming Opportunities into Success32:55 The Power of Storytelling34:33 Transformative Experiences and Marketing35:47 The Seven Disciplines of Relationship Marketing41:01 The Platinum Rule in Business Relationships43:11 Essential Qualities of a Creative Director49:38 The Impact of Creative Direction on Society

Send us a text2024 was a landmark year for My Amazon Guy, from smashing records to growing our team to over 500 members. Here's a look at our top 10 moments, including crossing $1.2 billion in managed sales, Prime Day success stories, and unforgettable team connections.Grow your brand with My Amazon Guy: http://bit.ly/4eVgJxUStreamline your Amazon business with 450+ proven SOPs: http://bit.ly/416awft#AmazonGrowth #EcommerceSuccess #myamazonguy Watch these next:The Platinum Rule: https://www.youtube.com/watch?v=di4TrQQiRlM&list=PLDkvNlz8yl_Y3EPu52hasoMIZgg-UXmIR&index=9How Launching a Business at 22 Can Transform Your Life: https://www.youtube.com/watch?v=dupe0i9i7uU&list=PLDkvNlz8yl_Y3EPu52hasoMIZgg-UXmIR&index=12------------------------------------------------------A complete PPC playbook for sellers like you, free to download https://bit.ly/3DLhywdNeed help with your listing main image? http://bit.ly/3Vb6b6QTimestamps:00:00 - A Year to Remember00:23 - $1.2 Billion in Sales Managed00:45 - Growing to a Team of 500+01:02 - Making Headlines and Winning Awards01:25 - Sharing Insights at Amazon Keynotes01:44 - Celebrating 6 Years of Success02:07 - Philippines Summit Highlights02:34 - Health and Wellness at MAG02:59 - Record-Breaking Prime Day Strategies03:29 - Connecting Globally with the MAG Team03:47 - A Look Ahead to 2025------------------------------------------------------Follow us:LinkedIn: https://www.linkedin.com/company/28605816/Instagram: https://www.instagram.com/stevenpopemag/Pinterest: https://www.pinterest.com/myamazonguys/Twitter: https://twitter.com/myamazonguySubscribe to the My Amazon Guy podcast: https://podcast.myamazonguy.comApple Podcast: https://podcasts.apple.com/us/podcast/my-amazon-guy/id1501974229Spotify: https://open.spotify.com/show/4A5ASHGGfr6s4wWNQIqyVwSupport the show

In this latest instalment of the Ninja Selling Podcast, host Eric Thompson is joined by Jerry Beers, a respected Ninja coach, to explore effective business planning strategies for achieving a phenomenal 2025. They delve into the powerful "stop and start" list methodology, and uncover surprising parallels between law enforcement and real estate success. Listeners can anticipate practical takeaways ready for immediate implementation! This episode focuses on strategic planning and self-reflection, examining both actions to cease and activities to initiate within one's real estate business. Together, Eric and Jerry unpack the importance of thoughtful analysis before abandoning strategies, highlighting the significance of self-compassion alongside high standards, the pitfalls of comparison, and the need for simplified processes. Our two experts finish up their informative and inspiring conversation with a focus on cultivating patience and the power of consistent effort for long-term success - a powerful conclusion to an undeniably powerful episode. Episode Highlights: 00:00 - Leveraging Law Enforcement Skills in Real Estate 02:22 - Coaching Lessons from Leadership and Training 03:13 - Why Law Enforcement Professionals Excel in Real Estate 05:34 - Adapting to Client Needs for Effective Communication 08:28 - Analyze Before You Stop: Improving Business Efforts 09:03 - The Power of Self-Awareness and Grace in Business 11:54 - Stop Comparing; Start Celebrating Your Success 12:57 - Keep It Simple: Overcoming Business Overcomplication 16:26 - Patience and Consistency: Long-Term Success in Real Estate 18:44 - The Compounding Effect of Daily Real Estate Practices 19:18 - Closing Thoughts: Planting Seeds for a Prosperous Future   Key Takeaways: "Stop being too quick to stop something. Start fully analyzing your effort." "Stop giving yourself a hard time. Start giving yourself grace." "Stop comparing your success to others. Focus on your own success." "This business is only complicated if you let it be complicated." "Stop making things complicated. Start making things easier on yourself." "What you focus on expands. Focus on your strengths, not your gaps." "Start being patient. Play the long game and see the effect of compounding." "Nothing happens overnight. Consistency and time are key to growth." "Meet people where they're at by asking great questions and using The Platinum Rule."   Links: www.TheNinjaSellingPodcast.com Email: TSW@TheNinjaSellingPodcast.com Leave a voicemail at (208) MY-NINJA Ninja Selling www.NinjaSelling.com @ninjasellingofficial Ninja Coaching: www.NinjaCoaching.com @ninja.coaching Ninja Events www.NinjaSelling.com/Events The Ninja Selling Podcast Facebook Group Ninja Coaching Book Study Ninja Mastery Ninja Selling by Larry Kendall Ninja Sailing

"Focus on how your clients prefer to be treated. This means adjusting your communication style, your approach and offers based on their needs, not yours." - Meshell Baker in today's Tip 1814 Learn more about Meshell at DailySales.Tips/1814   Have feedback? Want to share a sales tip? Email: scott@top1.fm

Send us a textWatch it on YouTube: https://youtu.be/di4TrQQiRlMWelcome to Steven Pope's world where the Platinum Rule reigns supreme and business is anything but boring. From freezing in a Wisconsin blizzard to running the largest independently owned Amazon agency on the planet with 550 employees and 400 brands under his belt, Steven's journey is nothing short of epic.Steven dives into the tough lessons he's learned, why he's obsessed with systems, and how hiring 100 interns in 23 days nearly doubled his company overnight.Steven is all about leveling up through adversity, so whether you're a high-drive introvert or a big-picture thinker, you'll find something here to dig into. Stick around to the end, and you'll be inspired to stop wasting time and take some action today.#myamazonguy #stevenpope #motivatuonalvideo #successmindset Thinking of starting an Amazon agency? Head over to https://www.myguy.agency/-------------------------------------------------Join My Amazon Guy on LinkedIn: https://www.linkedin.com/company/28605816/Follow us:Twitter: https://twitter.com/myamazonguyInstagram: https://www.instagram.com/stevenpopemag/Pinterest: https://www.pinterest.com/myamazonguys/Please subscribe to the podcast at: https://podcast.myamazonguy.comApple Podcast:  https://podcasts.apple.com/us/podcast/my-amazon-guy/id1501974229Spotify: https://open.spotify.com/show/4A5ASHGGfr6s4wWNQIqyVw→ Want to increase your Amazon sales or solve a problem? Visit https://myamazonguy.com for expert assistance.Timestamps: 00:00 - The Platinum Rule and Steven's Journey from TV Reporter to CEO05:01 - Transitioning from Corporate Life to E-commerce10:11 - Building My Amazon Guy: Lessons from Past Experiences15:35 - The Power of Systems and Scaling with Interns20:41 - Hiring the Right People: Introverts vs. Extroverts25:45 - Challenges in the Amazon Marketplace and the Importance of Sales31:00 - Final Thoughts on Entrepreneurship and Taking ActionSupport the show

One of the most common responses we have to people who make strong assessments is "Doesn't the Bible say don't judge?" From Tupac to your friend on Facebook, we often hear strong pushback to discerning and declaring what is good and evil, or lifegiving and damaging. In this message, Pastor Scott Savage explores one of the most misunderstood teachings of Jesus. At a time when so many people feel they are the only ones who can determine what is right and good for them, this message is certain to provoke a lot of discussion and reflection.

One of the most common responses we have to people who make strong assessments is "Doesn't the Bible say don't judge?" From Tupac to your friend on Facebook, we often hear strong pushback to discerning and declaring what is good and evil, or lifegiving and damaging. In this message, Pastor Scott Savage explores one of the most misunderstood teachings of Jesus. At a time when so many people feel they are the only ones who can determine what is right and good for them, this message is certain to provoke a lot of discussion and reflection.

In this enlightening episode, author Jamie Diglio, known for 'Moneyball Leadership', joins the discussion to delve into the intricacies of effective leadership. Jamie sheds light on transitioning from stress-induced 'war rooms' to goal-oriented 'win rooms', personalizing leadership, and valuing self-awareness and authenticity. Key highlights include understanding individual communication needs through the Platinum Rule, the new ROI (return on interactions), and embracing vulnerability and self-compassion for personal growth. Practical tips on effective team interactions, breathing techniques to manage stress, and transforming self-doubt into success are shared, ensuring leaders can truly connect, inspire, and lead their teams to optimal performance.00:00 Introduction and Guest Welcome00:30 The Journey to Writing a Book00:56 TEDx Talk and the Concept of War Room vs. Win Room01:57 Understanding Leadership and Personal Growth05:33 The Importance of Authenticity in Leadership06:44 Measuring What Matters: The New ROI12:14 Discovering Hidden Value and Strengths17:03 The Platinum Rule and Effective Communication23:59 The Impact of Authentic Leadership on Teams28:26 Understanding Leadership Faults28:49 The Importance of Awareness28:59 Ego vs. Mission-Driven Leadership29:52 The Cost of Being Right30:29 Shifting from War Room to Win Room31:06 Breaking Negative Thought Patterns31:52 Coaching for Success32:57 Defining Success and Gathering Feedback33:54 The Power of Breath Work and Data35:24 Aligning Values with Actions37:00 The Role of Compassion and Grace37:23 The Practice of Shifting Mindsets37:50 Focusing on Desired Outcomes38:52 The Importance of Clarity and Familiarity39:33 Taking the First Step Towards Change42:03 The Impact of Internal Alignment42:56 The Journey of Self-Discovery45:29 Learning from Inspirational Leaders45:49 The Power of Authentic Leadership49:22 Creating Winning Conversations50:24 The Value of Consultative Leadership51:37 Connecting with Jamie52:24 Final Thoughts and FarewellConnect with Jaime:https://www.linkedin.com/in/jaimediglio/https://www.infirstconsulting.com/https://www.youtube.com/watch?v=viXdeKVLwXohttps://www.instagram.com/winroomcoach/For more content like this, join hundreds of other subscribers to The K2 Sales Academy. Our subscription based on line sales training platform. $495/year unlocks the Fundamentals of Sales program with built in knowledge checks, resource folder with scripts, templates and checklists as well as regular webinars. 1:1 and group coaching packages available as well. To access our free one week Trial visit The K2 Sales Academy

How to Turn Prospects Into Clients as a Heart-Centered Entrepreneur with Nancy Zare, Ph.D Are you tired of the struggle to connect with prospects and turn them into loyal clients? In this episode of the Brain Soul Success Show, we dive deep into the art of connection with Nancy Zare, the creator of the Alikeability System™. Nancy is a Ph.D., author of seven books, including an Amazon international bestseller, and has been named the "Sales and LinkedIn Whisperer" by her clients. She reveals how heart-centered professionals can transform their approach to sales and increase their client conversion rates to over 50%. Nancy's unique system is based on the Platinum Rule: treating others the way they want to be treated. She teaches you how to read people's personality styles from their online photos and posts, allowing you to build authentic relationships and eliminate sales resistance. This conversation is packed with practical insights and actionable tips to help you connect deeply with your ideal clients and grow your business. Inside This Episode: Discover how to use the Alikeability System™ to connect with prospects by understanding their personality styles and treating them the way they want to be treated. Learn how to move beyond the outdated "pushy" sales tactics and embrace a relationship-centered approach that leads to lasting success. Quick ways to identify personality styles based on appearance, behavior, communication style, and social media presence. Discover how focusing on your ideal clients—those who naturally align with you—makes sales easier and more rewarding. Learn how to use the “No Formula” to change over 85% of "no's" into "yes's" and keep the conversation going. Tune in to this episode to learn new ways to connect, improve your sales, and grow as a heart-centered entrepreneur! Connect with Nancy: Website LinkedIn Books Don't Forget to Subscribe, Rate, and Review! Your feedback helps us bring you more inspiring and transformative content. Remember: Follow your heart, but take your brain with you!

In this episode of Small Biz Florida, host Tom Kindred interviews keynote speaker David Avrin at the 2024 Small Business Success Summit in Ponte Vedra, Florida. David, a renowned expert in customer experience, shares key insights from his book Ridiculously Easy to Do Business With, focusing on the critical need to reduce friction points and streamline customer interactions. The conversation delves into how small businesses can compete with industry giants like Amazon by prioritizing convenience and immediate access. David also distinguishes between customer service and customer experience and introduces the Platinum Rule: treating customers the way they want to be treated. This episode is packed with actionable strategies for enhancing customer satisfaction and loyalty. This podcast episode was recorded live at the Small Business Success Summit hosted at the Sawgrass Marriott Golf Resort & Spa in Ponte Vedra Beach, FL. This podcast is made possible by the Florida SBDC Network and sponsored by Florida First Capital. Connect with Our Guest: David Avrin's Website

In this episode of the International Enneagram Association podcast, Patrick Simonsen, from IEA Denmark, speaks with Karl Hebenstreit, an executive coach, author, speaker, leadership/team/organization development consultant with more than 25 years of experience. Karl talks about his books, starting with his most recent, Explicit Expectations: The Essential Guide & Toolkit of Management Fundamentals, that explores why we should treat others the way they want to be treated, rather than how we want to be treated. It also discusses how the Enneagram can develop from the Golden Rule to the Platinum Rule which can be integrated towards a more robust world. Karl also talks about his children's book, Nina & The Really, Really Tough Decision, which gives an introduction to the Enneagram through the lens of decision making and his other book, The How and Why: Taking Care of Business with the Enneagram, which shares how leaders can improve their leadership skills through the Enneagram.Connect with us:IEA2023.comKarl Hebenstreit:Web: performandfunction.comBook: Explicit Expectations: The Essential Guide & Toolkit of Management FundamentalsBook: The How and Why: Taking Care of Business with the EnneagramBook: Nina & The Really, Really Tough DecisionPatrick Simonsen:Web: nordiccoach.dkWeb: IEA DenmarkAephoria Partners:Web: aephoriapartners.comFB: Aephoria Partners Consulting

Send us a Text Message.Join us for an engaging conversation with Steven Pope, the Founder of My Amazon Guy, where we dive into leadership strategies inspired by sports and real-life experiences. Discover how to spend time with top performers, manage crises, and balance radical candor with positive feedback. Learn valuable lessons from football legends like Tom Brady and Jimmy Johnson, and see how these principles can be applied to drive success in your business.→ Use Data Dive with code MAG for exclusive savings!↳ https://2.datadive.tools/subscription/subscribe?ref=otkxnwu&coupon=MAG-------------------------------------------------Join My Amazon Guy on LinkedIn: https://www.linkedin.com/company/28605816/Follow us:Twitter: https://twitter.com/myamazonguyInstagram: https://www.instagram.com/stevenpopemag/Pinterest: https://www.pinterest.com/myamazonguys/Please subscribe to the podcast at: https://podcast.myamazonguy.comApple Podcast:  https://podcasts.apple.com/us/podcast/my-amazon-guy/id1501974229Spotify: https://open.spotify.com/show/4A5ASHGGfr6s4wWNQIqyVwTimestamps:00:00 - Intro01:04 - Importance of Spending Time with Top Performers02:21 - Crisis Management and Systems Building04:09 - Mantras for Leadership: Tough Issues to Best Players06:22 - Balancing Radical Candor and Positive Feedback10:14 - Introducing Competition as a Core Value12:12 - Platinum Rule and Managing Different Personalities15:24 - Daily Routines and Mental Preparation22:19 - Training for High-Intensity Situations26:59 - Stoicism and Handling Client Challenges33:11 - Continuous Growth and Motivation36:12 - Lessons from Failures and Life Events38:33 - Conclusion and TakeawaysSupport the Show.

In this insightful episode featuring Tiffany and Brad Koettels, we emphasized the pivotal role of DISC behavioral styles in navigating the complexities of sales, business, and personal relationships. Beyond recognizing the importance of understanding diverse communication preferences, we delved into the practical applications of DISC in real-world scenarios. From refining sales strategies to building stronger teams and fostering deeper connections, the podcast explored how to leverage DISC insights to achieve greater success. By dispelling common misconceptions and providing actionable advice, we aimed to empower listeners to harness the power of behavioral understanding in their personal and professional lives. Learning how to communicate effectively with different styles can transform your relationships and business interactions.   Timestamps: 0:11 How to Succeed with the Do's and Don'ts of DISC 4:14 Adapting Leadership and Sales Styles for Team Success 11:15 Adapting Communication Styles for Effective Team Collaboration 15:52 Understanding Personality Types for Better Workplace Relationships 19:21 Effective Communication Strategies for C Styles in Sales Teams 22:57 The Impact of DISC Training on Company Culture 25:37 Balancing Strengths and Weaknesses in Leadership and Parenting 27:45 Transforming Relationships and Sales with Sandler and DISC Training 29:54 Using DISC Styles to Improve Family Dynamics 32:49 Learning to Fail to Win in Sales and Life   Key Takeaways:  Platinum Rule is to treat others how they want to be treated, focusing on their preferences. Building a team with various behavioral styles enhances performance. Effective communication involves understanding others' perspectives and adjusting accordingly. Recognizing that behavioral styles are not fixed and can be adapted. Balancing strengths by leveraging the strengths of different styles to create high-performing teams. ========================================= SUBSCRIBE: https://youtube.com/playlist?list=PL3Z0s7ZInq7pa2sYHDc6fw_V7T6mb657f&feature=shared  Don't forget to subscribe and leave us a comment!   ========================================= Follow Us:  Twitter: https://twitter.com/SandlerTraining  Linkedin: https://www.linkedin.com/school/sandler-training/  Instagram: https://www.instagram.com/sandlertraining/  Facebook: https://web.facebook.com/sandlertraining/?_rdc=1&_rdr =========================================

Building loyalty is about more than just meeting expectations. You have to build relationships and observe the Platinum Rule "Treat people how they want to be treated" This goes a long ways towards a profitable relationship for both sides, whether it is a client or co-worker.

People hurt each other all the time. Even in the strongest relationships and with the best intentions, it happens! Ruptures in trust are not fun to think about, but we've found that addressing the subject proactively is crucial. So whether you've just experienced a break in trust, or you're looking to prepare for those inevitable relationship challenges, this mini-episode is a must-listen. In this episode, we talk about: — The nature of trust and how it is built and broken in relationships — Our personal experiences with trust issues and the impacts of past mistakes — The importance of understanding the depth and complexity of trust — Practical strategies for rebuilding trust — The role of predictability and consistent behavior in establishing trust — Why people with histories of trauma may have additional challenges with trusting others — The difference between the Golden Rule and the Platinum Rule when it comes to trust — Essential ingredients for rebuilding trust: inquiry and time — The iterative process of healing from lost trust — The potential consequences of not addressing trust issues in relationships Resources mentioned in this episode: — Episode 156 of the Playing With Fire Podcast: Betrayal trauma & non-monogamy (out on 6/8/24) Are you ready to open your relationship happily? Find out at⁠⁠ ⁠www.JoliQuiz.com⁠ Get the answers you want to create the open relationship of your dreams! Sign up for an Ask Me Anything here Music: Dance of Felt by ⁠Blue Dot Sessions

Hey there! If you're anything like me, as an INFP, you might struggle with setting boundaries.

Since January of this year I've been working with a client and our focus is building the Culture, Communication, and Leadership within their organization as they work to become an employer of choice. They are focusing on not only recruiting employees but attracting them, which is a subtle but important shift.   Our Q2 focus is on Communication to Appreciate and Recognize. We started by contemplating the distinction between the Golden Rule and the Platinum Rule as it relates to communication.   I've started wondering and pondering that rule in my own life in the past few weeks as it relates to politics.   And I've had some revelations.   Today I talk about my online community called the Enlightened Leadership Lab (www.enlightenedleadershiplab.com) and my six-week online course called REAL Me: Intensive (www.getrealcircle.com).   I also mention the book "The 15 Commitment of Conscious Leadership" by Dethmer, Chapman, and Klemp and The Platinum Rule of Communication by Dr. Tony Alessandra.

In this episode of The Brainy Business podcast, Melina Palmer engages in an enlightening conversation with Hugh Massie, the executive chairman and founder of DNA Behavior. Hugh's journey into human behavior began during his tenure as a tax specialist at Arthur Anderson, where he honed his ability to tailor advice to clients based on their behavior. This experience led him to establish a wealth management family office business, where he recognized the crucial importance of understanding individual behaviors, particularly in relation to money.  Throughout the episode, Hugh emphasizes the critical need for psychological safety in business environments and shares personal experiences that underscore the impact of creating a safe space for open communication among team members, clients, and employees. His expertise in utilizing technology to understand and interact with individuals more effectively, improving communication, talent matching, and overall employee and client experience, makes this episode a must-listen for business leaders and managers focused on enhancing team collaboration and performance. In this episode: Understand the significance of psychological safety for fostering a supportive and productive work environment. Master effective communication strategies to enhance team collaboration and performance. Explore the potential of leveraging technology to optimize team productivity and efficiency. Gain insights into human behavior in leadership to improve decision-making and team management. Learn how open communication builds trust and strengthens team dynamics for enhanced performance. Show Notes: 00:00:00 - Introduction Melina introduces Hugh Massie, the founder of DNA Behavior, and shares his background in behavioral solutions architecture and the importance of understanding human behavior. 00:03:54 - Hugh's Background and Work Hugh shares his background as a CPA and his transition into understanding human behavior through his experiences in the workplace and working with clients in a family wealth management business. 00:12:57 - Cost of Miscommunication Melina discusses the significant cost of miscommunication in the workplace, including the 17 hours per person per week spent clarifying previous messages and the high percentage of misunderstood emails. 00:15:10 - Psychological Safety in Business Hugh delves into the concept of psychological safety, using the example of Boeing's management pressure for financial results leading to the dismissal of employees who raised concerns about the design of the 737 MAX, highlighting the importance of creating a safe environment for open communication. 00:16:28 - Cultural Issues in Organizations Hugh discusses the cultural issues at Boeing and Arthur Anderson, emphasizing the importance of psychological safety in a business environment. He highlights the need for team members to feel free to express themselves and share information. 00:18:28 - Support and Responsibility Hugh emphasizes the importance of supporting team members and taking responsibility as a leader. He discusses the need for leaders to have their team's back and to take ownership of decisions. He also addresses the importance of managing emotions and showing up with the right energy. 00:21:39 - Trust and Autonomy Melina shares a personal story about trust and autonomy in her previous workplace, emphasizing the importance of having a leader who supports their team's decisions. She highlights the impact of a leader's trust and support on the team's ability to have open conversations. 00:26:15 - Psychological Safety in Business Hugh discusses the significance of psychological safety in the workplace, particularly in financial services firms. He explains how leaders' willingness to share their DNA discovery profile assessment with their team members can impact the organization's success. 00:31:32 - Technology and Communication Melina and Hugh discuss the use of technology to customize communication based on individual styles. They highlight the benefits of using technology to communicate thoughtfully and effectively, catering to the recipient's preferences and emotional intelligence. 00:32:31 - Understanding the Core of Human Behavior Hugh explains that a person's natural hardwired behavior is 85% determined by age three and 95% by age seven. This core behavior influences how people react under pressure and their comfort in different environments. 00:35:19 - Depth and Accuracy of the Model Hugh discusses the forced choice scoring model used in their system, which measures 4000 psychometric metrics to provide a deeper understanding of an individual's behavior. The model goes beyond traditional assessments like Myers Briggs and disc profiles. 00:37:54 - Application across Different Industries The system is utilized not only within internal teams but also with clients in various industries, including wealth management and other businesses requiring ongoing engagement and relationships. The focus is on understanding and communicating with individuals in a way that aligns with their natural behavior. 00:41:36 - The Platinum Rule of Communication The conversation delves into the importance of adapting communication to the individual on the other side, known as the "platinum rule." Understanding and accommodating the preferences of others leads to better relationships and interactions. 00:46:42 - Trust and Psychological Safety The discussion emphasizes the significance of trust and psychological safety in relationships, both professional and personal. The importance of responsiveness, respect, and adaptability in building and maintaining trust is highlighted. 00:48:01 - Understanding Human Behavior and Differences The conversation starts with the importance of understanding human behavior and dealing with differences among people in the workplace. It emphasizes the need for leaders to communicate effectively with everyone and align their strengths. 00:49:45 - Technology for Effective Communication The discussion highlights the role of technology, specifically gene AI, in enabling real-time communication and interaction among team members. It emphasizes the importance of using technology to tailor messages to individual preferences for better engagement. 00:50:37 - Leveraging Technology for Efficiency The conversation delves into how technology, when used thoughtfully, can save time and effort by automating communication processes. It emphasizes the value of investing upfront in technology to yield significant long-term benefits. 00:53:20 -  Conclusion Melina's top insights from the conversation. What stuck with you while listening to the episode? What are you going to try? Come share it with Melina on social media -- you'll find her as @thebrainybiz everywhere and as Melina Palmer on LinkedIn. Thanks for listening. Don't forget to subscribe on Apple Podcasts or Android. If you like what you heard, please leave a review on iTunes and share what you liked about the show.  I hope you love everything recommended via The Brainy Business! Everything was independently reviewed and selected by me, Melina Palmer. So you know, as an Amazon Associate I earn from qualifying purchases. That means if you decide to shop from the links on this page (via Amazon or others), The Brainy Business may collect a share of sales or other compensation. Let's connect: Melina@TheBrainyBusiness.com The Brainy Business® on Facebook The Brainy Business on Twitter The Brainy Business on Instagram The Brainy Business on LinkedIn Melina on LinkedIn The Brainy Business on Youtube Connect with Hugh: DNABehavior.com  LinkedIn  X Learn and Support The Brainy Business: Check out and get your copies of Melina's Books.  Get the Books Mentioned on (or related to) this Episode: Tune In, by Nuala Walsh Leadership Behavior DNA, by Lee Ellis and Hugh Massie The Speed of Trust, by Stephen MR Covey What Your Employees Need and Can't Tell You, by Melina Palmer The Microstress Effect, by Rob Cross and Karen Dillon Top Recommended Next Episode: Nuala Walsh Interview (ep 386) Already Heard That One? Try These:  Yves Bourdeaux Interview (ep 375) Vulnerability Loops (ep 229) The Speed of Trust (ep 148) The Microstress Effect (ep 287) The Friction Project (ep 385) Other Important Links:  Brainy Bites - Melina's LinkedIn Newsletter

Ever wonder why you “click” with some people and “clank” with others? DISC is a behavioral assessment tool, kind of like Myers-Briggs Clifton Strengths, but I like it because it only has four Styles. In this deep dive episode, I’ll take you through the DISC methodology, how to identify your DISC Profile Style and what to look for in others to identify their Style. You’ll get some tactical and practical takeaways for how to communicate more effectively for each Style. We’ll also go through how to tell your “natural style” and “adapted style” and what to do if they are too far apart. I facilitated running DISC reports for my CEO and leadership team as Chief of Staff. It was a great way to get to know each other better, communicate and collaborate more effectively, streamlined and accelerated us “gelling,” and was also fun guessing everyone’s Style. Resources: Taking Flight Assessments 24x7 – – – – – Timestamps 00:34 The Power of DISC Report in Leadership 01:58 Understanding DISC Assessment and Its Importance 02:41 The Platinum Rule in DISC 03:18 The Three-Part Framework of DISC 13:08 The Four DISC Styles: Dominant, Influential, Steady, Conscientious 16:09 Strengths and Challenges of Each DISC Style 16:43 The Dominant 18:42 The Influencer 20:37 The Steadies 23:22 The Conscientious Style 26:08 Importance of Diverse Styles in High Performing Teams 27:22 Identifying the Best Style for Different Scenarios 30:00 Understanding Natural and Adapted Styles 32:52 Adapting Communication Styles for Effective Interactions 39:32 Understanding Commonalities and Differences in DISC Styles 41:07 Practical Takeaways and Recommendations – – – – – Emily Sander is a C-suite executive turned leadership coach. Her corporate career spanned Fortune 500 companies and scrappy start-ups. She is an ICF-certified leadership coach and the author of two books, An Insider’s Perspective on the Chief of Staff and Hacking Executive Leadership. Emily works with early to senior executives to step into effective leadership with one-on-one coaching. Go here to read her story from seasoned executive to knowledgeable coach. Get your free Chief of Staff Skills Assessment Checklist here. Download your free Chief of Staff Toolkit here. To learn more about Emily and Next Level Coaching, click here. Follow Emily on LinkedIn | YouTube

Life is a storyboard, and every chapter counts, especially those we write in advance. Karine Diedrich, the Director of Advance Care Planning at the Canadian Hospice Palliative Care Association (CHPCA) unravels the threads of advanced care planning—a blueprint for future healthcare that aligns deeply with one's values and wishes. Karine explains the crucial distinctions between a living will and advanced care directives, spotlighting the importance of the Platinum Rule: treating others with the dignity they define. In the Wrap Up the fellas take a deep dive under the surface of the ocean to explore the possibilities of age reversal. In 2023, Dr Joseph Dituri challenged himself to spend 100 days in a habitat located 30 feet underwater. Scuba Steve would be proud, but Brian isn't impressed.Catch the full video version of this episode on YouTube. Follow Sickboy on Instagram, TikTok and Discord!

Life is a storyboard, and every chapter counts, especially those we write in advance. Karine Diedrich, the Director of Advance Care Planning at the Canadian Hospice Palliative Care Association (CHPCA) unravels the threads of advance care planning—a blueprint for future healthcare that aligns deeply with one's values and wishes. Karine explains the crucial distinctions between a living will and advance care directives, spotlighting the importance of the Platinum Rule: treating others with the dignity they define. In the Wrap Up the fellas take a deep dive under the surface of the ocean to explore the possibilities of age reversal. In 2023, Dr Joseph Dituri challenged himself to spend 100 days in a habitat located 30 feet underwater. Scuba Steve would be proud, but Brian isn't impressed.Catch the full video version of this episode on YouTube. Follow Sickboy on Instagram, TikTok and Discord!

Introduction: Join Duane Tinker as he welcomes Leah Roling, an acclaimed life coach and celebrated author of "Shift" and "Nobody's Coming to Save You." Specializing in dental professionals' growth and success, Leah shares transformative insights aimed at enhancing both personal and professional realms. Embracing the Platinum Rule with Leah Roling: Discover the transition from the Golden Rule to the Platinum Rule with Leah Roling. Understand the pivotal shift towards treating individuals based on their personal preferences and needs, a cornerstone for effective communication and relationships in and beyond dental practices. Enhancing Communication within Dental Practices: Explore with Duane and Leah how effective communication transcends traditional dental services, fostering deeper connections with patients and promoting a thriving practice environment. The Path to Personal Growth Through Discipline: Leah delves into the essence of personal discipline, the motivational triad, and the journey towards self-improvement and enhanced professional outcomes. Foundations of Habit Formation for Dental Professionals: Learn Leah's strategies for establishing a sustainable baseline in habit formation, aiming to bolster consistent progress without the risk of burnout. The Power of Self-Reflection and Gift Sharing in Dentistry: Revisit insights from a prior session where Leah discussed the impact of self-reflection and the importance of sharing one's unique gifts within the dental community and beyond. Upcoming Opportunities for Professional Development: Stay ahead with Leah Roling's "Manifest Mind" course starting April 1, designed to empower individuals through mindset shifts and actionable steps towards crafting their desired life. Additionally, mark your calendar for an October event focusing on leadership and personal growth. Connect with Leah Roling: Reach out to Leah through her official website, engage with her on social media, tune into her podcast "Becoming You" with Leah Roling, or get in touch directly via email for insights into transforming your dental practice and personal growth. Leah Roling's Impact on Dental Leadership and Team Dynamics: Leah Roling stands as a transformative leader in dentistry, emphasizing leadership development, team dynamics, and engagement strategies to combat industry challenges such as burnout, turnover, and absenteeism. Through her innovative approach, Leah fosters environments of empowerment, confidence, and creativity, ensuring dental practices not only meet but exceed modern expectations. Engage with Leah Roling: Discover Leah's comprehensive suite of resources for dental professionals seeking to enhance their practice's dynamics and patient satisfaction through her website, LinkedIn, Facebook, YouTube, TikTok, Instagram, and her inspirational podcast. Your Invitation to Transform Your Dental Practice: In the ever-evolving changes in dentistry, the success of your practice hinges not just on the quality of care you provide but also on the health and harmony of your team. Recent shifts in the workforce landscape have brought to light the critical need for evolved leadership strategies that go beyond traditional management.   As a dedicated leadership and team engagement strategist specializing in dentistry, I understand the unique challenges you face—burnout, turnover, and absenteeism are not just issues; they're barriers to your practice's growth and patient satisfaction. It's clear: to thrive in today's environment, simply leading and managing isn't enough. The key lies in enrolling your team in their potential, fostering a culture of confidence, decisiveness, and creativity, and shifting from expectations to empowerment.   Are you ready to assess the health of your practice and explore practical strategies that have proven to reduce absenteeism by a staggering 81% and turnover by 18%? With the average cost of hiring reaching $45,000, reducing turnover isn't just beneficial; it's essential.   I invite you to book a complimentary leadership call with me, where we'll conduct a 5-question assessment to pinpoint the health of your practice. Together, we'll tailor engagement strategies to your unique needs, setting you on the path to a more harmonious, productive, and resilient practice.   The workforce has changed. Has your leadership? Let's explore how you can adapt and excel in this new era.   Leah Roling Phone Number: 515-865-6716 Email: leahtfl@gmail.com   Social Media Handles Website: www.leahrolingcoaching.com LinkedIN- https://www.linkedin.com/in/leahroling/ Facebook-https://www.facebook.com/profile.php?id=100087511623234 Youtube - https://www.youtube.com/channel/UCkSOBSTuY97mQXacTbiufTA TikToK- https://www.tiktok.com/@leahrolingcoach Instagram- https://www.instagram.com/leahrolingcoaching/ Podcast: https://podcasts.apple.com/us/podcast/the-becoming-you-show-with-leah-roling-inspire/id1608085445

Reverend Mark Kuiper

Studies show that diverse teams who feel safe to contribute in a meaningful way outperform teams who don't have that same level of diversity. The question is, are you truly doing everything you can to get the most out of your people? In this episode, we're joined by Andrew Adeniyi, Author, CEO and Founder of AAA Solutions, and first generation Nigerian American, to discuss the three Ps of creating a diverse, inclusive, and equitable culture in the workplace. Andrew also shares his insight on the importance of belonging and how it plays a role in employee engagement, satisfaction, and turnover, as well as how the "platinum rule" of DEI has the potential to change the way we view diversity.

The Platinum Rule : Luke 6:27-42 : Pastor Kensen Lam : 02-18-24 by Park Community Church

Too many people's approach to relationship building is as generic as a one-size-fits-all suit. In this episode, Mike O'Neill and his guest Thomas Gilman make the case for a more thoughtful, well-tailored method. This episode of "Get Unstuck & On Target" stitches together the threads of deep experience, personal connection, and the art of truly listening to weave a tapestry of growth strategies that are anything but off-the-rack.Host Mike O'Neill, Executive Coach and founder of Bench Builders sits down with Thomas Gilman, the founder of Driving Business Growth. With a rich tapestry of over 40 years in operations, project engineering, and strategic planning, Thomas brings a wealth of knowledge that transcends the typical business dialogue. Together, they unravel the Platinum Rule, a nuanced take on the age-old Golden Rule, and its transformative power in business relationships.Thomas shares his journey from the corporate world to the entrepreneurial landscape, revealing how listening—truly listening—to the unique needs of businesses has been the cornerstone of his success. He emphasizes the importance of understanding clients' needs, sometimes even before they do, and how this approach fosters long-lasting, trust-based relationships.Mike contributes his own insights on leadership and the delicate dance of coaching executives, highlighting the profound moments of change that occur in the pauses of conversation. This episode is a masterclass in the subtle art of influence and the power of exceeding expectations.Three things to take note of in this episode:The Platinum Rule Over the Golden Rule: Discover Thomas Gilman's unique take on the Platinum Rule and how it can transform business relationships by focusing on treating others the way they want to be treated, rather than the traditional Golden Rule approach.The Art of Listening for Business Growth: Learn from Thomas Gilman's extensive experience on the importance of truly listening to clients' needs and how this approach has been the cornerstone of his success in helping businesses grow. This segment emphasizes the value of understanding and addressing the unique challenges of each business.Building Long-Lasting Business Relationships: Gain insights into the strategies for developing deeper, trust-based relationships with clients. Thomas and Mike discuss the significance of exceeding expectations and how going beyond transactional interactions can lead to more meaningful and lasting connections in the business world.Listeners will leave with a renewed perspective on how to approach business growth, armed with the understanding that the most impactful connections are those that are meticulously crafted with the individual in mind.Find all the show notes and links here: https://www.unstuck.show/159

While it's good to follow the well-known Golden Rule, Mister Manners says the Platinum Rule is even better. Find out what he means by that, and how “going platinum” can enrich your relationships and make a huge difference in your life.  Mister Manners, Thomas P. Farley, is America's trusted etiquette expert. A keynote speaker, workshop leader, syndicated columnist and TV commentator, he inspires audiences of all types to master essential communication strategies for success in the workplace—and in life. His business-etiquette, customer-service and communication programs—both in-person and virtual—are engaging and memorable, offering strategies for getting along and getting ahead in the modern era. Thomas is a regular and popular guest on the NBC Today show, and his syndicated weekly column, “Ask Mister Manners,” appears in Tribune publications throughout the United States, including the Chicago Tribune, the Baltimore Sun, the New York Daily News and beyond.See omnystudio.com/listener for privacy information.

In this episode of the HR Leaders Podcast, I'm joined by Geri Morgan, Chief People Officer at Intellum, about crafting a purpose-driven and personalized employee experience.

The well-known Golden Rule can fall short when applied in end-of-life situations. A research article makes the case for The Platinum Rule. The Platinum Rule: A New Standard for Person-Centered Care, by Harvey Max Chochinov, OC, PhD, MD, FRCPC : https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9145569/ “The Platinum Rule, which would have us consider—doing unto patients as they would want done unto themselves—offers a standard that is more likely to result in treatment decisions that are consistent with patients' personal needs and objectives.”Those of us who are not medical professionals have our own opportunities here. First, tell your family what you want! Second, if we know that we are likely to be in the position to make decisions for someone, we can encourage them to help us know what they want and not leave us guessing, imagining, and assuming.  That position invites pressure, conflict, and guilt.  Third, if we do find ourselves in the position of making a decision for a loved one, we need to remember to go for the platinum, not the gold. And if we haven't done our own advance planning and communicating, let's get going asap.Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/  And you can follow us on Twitter @conflictsolving. 

Are salespeople doing prospecting all wrong? Are the days of cold-calling and emailing officially over? Is there a better way? Donald Kelly—also known as the “Sales Evangelist”—sure thinks so. He shares why leveraging LinkedIn in the prospecting process is the best route to take—and even shares how to do it—in this episode of Negotiations Ninja.  Outline of This Episode [1:58] Learn more about Sales Evangelist Donald Kelly [3:25] The prospecting process on LinkedIn [10:04] Breaking down Sales Navigator trigger points [15:02] It's not the product, it's the salesperson  Resources & People Mentioned Apollo.io Donald Kelly's Platinum Rule of Sales Negotiations, Ep #399 Connect with Donald Kelly Sell It Like a Mango: A New Seller's Guide to Closing More Deals Connect With Mark Follow Negotiations Ninja on Twitter: @NegotiationPod Connect with Mark on LinkedIn Follow Negotiations Ninja on LinkedIn Connect on Instagram: @NegotiationPod Subscribe to Negotiations Ninja