Podcasts about The Platinum Rule

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Best podcasts about The Platinum Rule

Latest podcast episodes about The Platinum Rule

Women Road Warriors
Kindness Is a Survival Skill with Nicole Phillips

Women Road Warriors

Play Episode Listen Later Aug 11, 2026 51:22 Transcription Available


Kindness is often treated like a weakness. But what if it is actually a survival skill that can help us manage stress, interrupt negative thoughts, and reclaim our power?Nicole Phillips, founder of Kindness Is Contagious and host of The Kindness Podcast, which Oprah Magazine recognized as one of the top happiness podcasts, joins Women Road Warriors hosts Shelley Johnson and Kathy Tuccaro to reveal how intentional kindness transformed her habits, marriage, family, and outlook on life.A breast cancer survivor, recovering alcoholic, former hospital chaplain and television journalist, Nicole brings extraordinary warmth and lived wisdom to this conversation. She has spoken at more than 200 events, reaching over 30,000 people, and has been featured by NBC Nightly News, the Hallmark Channel, People Online, Reader's Digest and Woman's World. She is the author of five books, including The Negativity Remedy.Nicole's journey began with an unexpected encounter with a young mother at a public swimming pool. One simple act of generosity sparked a powerful personal transformation—and a kindness movement. Within a year of intentionally looking for and practicing kindness, Nicole had quit drinking and smoking, lost 30 pounds, renewed her relationship with her husband, and changed the atmosphere in her home.Nicole explains why negativity may seem more prevalent when “the worse is simply louder.” She also reveals how confirmation bias, judgment and social media algorithms can reinforce negative thinking—and how we can train ourselves to see more of the goodness that is still all around us.In this empowering conversation, discover:• How kindness can reshape automatic thoughts and negative beliefs • Nicole's “worry, hurry and jury” pattern—and how to interrupt it • Why the first thought may be automatic, but the next thought is where your power lives • A simple 24-hour exercise for developing a kindness mindset • How to practice self-kindness and stop destructive inner criticism • Why the Platinum Rule can be more compassionate than the Golden Rule • How asking “What else could be true?” can prevent fear from becoming panic • The difference between healthy perspective and toxic positivity • How to feel the pain of life without feeding the panic • Why paying attention may be more powerful than simply paying kindness forwardListen now and discover why kindness is not passive or powerless. It is a practical mindset tool that can strengthen resilience, reduce conflict, and change how we experience ourselves, other people, and the world.Learn more about Nicole Phillips, her books and The Kindness Podcast at NicoleJPhillips.com.Visit WomenRoadWarriors.com for more inspiring conversations that power women on the road to success.https://www.instagram.com/nicolejphillips/ https://www.facebook.com/NicoleJPhillipshttps://www.youtube.com/@nicolephillips3488 https://www.linkedin.com/in/phillipsnicolej/ndnessMatters, #ChooseKindness #SpreadKindness #TheKindnessPodcast #NicolePhillips #WomenRoadWarriors #ShelleyJohnson #KathyTuccaro #WomensEmpowerment

Ninja Coaching Coast To Coast
Connect and Communicate: The Fourth Cornerstone of Ninja Selling

Ninja Coaching Coast To Coast

Play Episode Listen Later Aug 6, 2026 30:17


In this episode, Eric Thompson interviews Larry Kendall about the fourth principle of Ninja Selling: Connect and Communicate. Larry explains that great communication begins with connection. The best communicators create a sense of trust through what he calls a "non-anxious presence," making the conversation about the other person rather than themselves. By asking thoughtful questions, listening deeply, and adapting to clients' communication styles, Ninjas help clients gain clarity and make confident decisions. The conversation explores the Platinum Rule, the importance of asking rather than telling, and the sequence of connection, foundational, diagnostic, and closing questions. Larry also shares one of his favorite coaching tools, the "magic wand" question, and the personal story of how asking that question helped him and his wife discover and ultimately purchase their dream home. Key Takeaways Great communication starts by creating connection before trying to communicate information. Asking questions is more powerful than telling because it builds trust, uncovers needs, and creates clarity. Match the other person's communication style, personality, and learning modality to build rapport. Follow the sequence of connection, foundational, diagnostic, and closing questions. The "magic wand" question helps people think freely and uncover what they truly want. Focus on helping clients make great decisions rather than trying to sell them. Memorable Quotes "Connect first, then communicate." "Treat others the way they want to be treated." "Asking is better than telling." "It matters who says it." "If you could wave your magic wand…" "The market is the bad guy. We're on the seller's team." Links: Website: https://ninjaselling.com/ninja-podcast/ Email: TSW@NinjaSelling.com Phone: 1-800-254-1650 Podcast Facebook Group: http://www.facebook.com/groups/TheNinjaSellingPodcast Facebook: http://www.facebook.com/NinjaSelling Instagram: https://www.instagram.com/ninjasellingofficial/ LinkedIn: https://www.linkedin.com/company/ninjaselling Upcoming Public Ninja Installations: https://NinjaSelling.com/events/list/?tribe_eventcategory%5B0%5D=183&tribe__ecp_custom_2%5B0%5D=Public Ninja Coaching: http://www.NinjaSelling.com/course/ninja-coaching/

First This
The Platinum Rule

First This

Play Episode Listen Later Aug 3, 2026 11:17


Nope! We're Not Monogamous
Growing Up in a Polyamorous Family | A Conversation with Koe Creation

Nope! We're Not Monogamous

Play Episode Listen Later Jul 30, 2026 58:38


What is it actually like to grow up in a polyamorous family?There are plenty of opinions about how non-monogamy affects children, but very few of those opinions come from people who actually lived it.In this re-released episode of Nope, We're Not Monogamous, I sit down with educator, author, and activist Koe Creation, who grew up in a polyamorous family and now helps people navigate conversations around relationships, gender, sexuality, and chosen family.Together we explore what childhood was really like, how parents can create emotionally safe homes, and why honesty, trust, and communication matter so much more than whether your relationships fit traditional expectations.We also talk about navigating judgment from the outside world, introducing partners to children, "meta parents," and the importance of giving kids age-appropriate information without making relationships feel secret or shameful.Whether you're already raising children in a non-monogamous family, considering opening your relationship, or simply curious about what healthy alternative family structures can look like, this conversation offers a thoughtful perspective that challenges many of the assumptions our culture still holds.In this episode we discuss:What it was like growing up in a polyamorous familyHow children experience non-monogamy differently than adults often assumeTalking with kids about relationships in age-appropriate waysCreating emotional safety through honesty instead of secrecyNavigating schools, extended family, and social stigmaThe role of chosen family and "meta parents"Why communication matters more than family structureThe Platinum Rule: treating people the way they want to be treatedWhat today's media still gets wrong about polyamoryTimestamps00:00 Why people misunderstand polyamorous families01:25 Meet Koe Creation06:00 Choosing non-monogamy for yourself12:30 Growing up outside traditional family structures21:50 Privacy, secrecy, and navigating the outside world28:50 Talking to children about non-monogamy40:00 The Platinum Rule and healthier relationships51:00 Representation, media, and the future of polyamorous familiesConnect with Koe CreationWebsite: https://www.koecreation.comX/Twitter: https://www.twitter.com/koecreationBooks MentionedThis Heart Holds Many: My Life as the Non-Binary Millennial of a Polyamorous Family by Koe CreationSex at Dawn by Christopher Ryan and Cacilda Jethá❤️ If you enjoyed this episode, please subscribe, leave a review, or share it with someone who could use a little reassurance that there are many ways to build a loving family.If you're navigating jealousy, opening a relationship, or trying to create healthier, more secure connections, you can book a free Clarity Chat with me at elleciapaine.com/chat.About the PodcastNope, We're Not Monogamous explores the real lives of people creating love outside traditional relationship structures. Every week we have honest conversations about ethical non-monogamy, polyamory, open relationships, attachment, communication, sexuality, and building relationships that feel authentic instead of automatic.Hosted by relationship coach Ellecia Paine.Send us Fan MailSupport the show

Daily Influence
786. Networking With Purpose: Build Trust, Follow Up, and Grow Your Personal Brand

Daily Influence

Play Episode Listen Later Jul 30, 2026 20:12


Networking is not about collecting business cards—it is about building relationships with intention.In this episode of Daily Influence, Gregg Koleno welcomes back Tom Gosche, business strategist, networking expert, speaker, and creator of the Networking Navigator. Tom shares practical strategies for developing referral relationships, communicating effectively, creating a memorable personal brand, and turning everyday conversations into long-term opportunities.You'll learn why the most successful networkers focus on helping rather than selling, how to identify valuable power partners, and why consistent follow-up is one of the most important habits in business development.In this episode:• How to move from transactional networking to purposeful relationship building• Why preparation, active listening, and follow-up build trust• How power partners can generate stronger, more relevant referrals• How to apply the Platinum Rule and adapt to different communication styles• Tom's B-R-A-N-D framework for creating a clear and memorable personal brand• Why one thoughtful connection can create opportunities years laterLearn more about Tom and the Networking Navigator at thenetworkingnavigator.com or contact him at tom@thenetworkingnavigator.com.Listen and discover how intentional networking, strategic follow-up, and positive influence can help you build stronger relationships and create lasting business opportunities.

Tenth & Broad Church of Christ Podcast
Practicing Membership: The Platinum Rule, Part 2

Tenth & Broad Church of Christ Podcast

Play Episode Listen Later Jul 26, 2026 27:20


Loving others the way Jesus loves us is not simply a matter of trying harder. It begins with understanding where that kind of love actually comes from. Jesus describes His own heart as gentle and humble, and He invites the weary and burdened to come to Him before they have it all together. Taking His yoke means walking alongside Him in a lifelong process of discipleship, not just modifying outward behavior. Going through the motions without inward transformation can quietly produce cynicism, resentment, and spiritual numbness over time. The example of Paul shows what is possible when someone truly encounters Jesus and allows that relationship to reshape them from the inside out. Real love for others flows from a heart that has been changed by closeness to Christ, not from willpower or performance.

Tenth & Broad Church of Christ Podcast
Practicing Membership: The Platinum Rule

Tenth & Broad Church of Christ Podcast

Play Episode Listen Later Jul 19, 2026 26:16


Being a member of a church is far more than attending on Sundays. It means actively practicing love within a local body of believers, following the command Jesus gave on the night before His crucifixion: love one another as I have loved you. Jesus modeled this love through humble service, washing His disciples' feet and loving them faithfully to the very end. The standard He set is not the Golden Rule but something greater, loving others the way He has loved us. When a congregation lives this out consistently, the world takes notice. Our love for one another is one of the most powerful testimonies we have that Jesus is Lord.

The Find Your Leadership Confidence Podcast with Vicki Noethling
Bob Furniss on What a Daughter’s Breast Cancer Taught Her Dad About Life

The Find Your Leadership Confidence Podcast with Vicki Noethling

Play Episode Listen Later Jul 10, 2026 33:44


Episode Description Episode Title: What a Daughter's Breast Cancer Taught Her Dad About Life What does a father learn when his daughter is diagnosed with breast cancer? In this deeply moving episode of the Find Your Leadership Confidence Podcast, host Vicki Noethling welcomes back award-winning customer service consultant and author, Bob Furniss, for a conversation that is as heartfelt as it is transformational. Bob's life changed forever when his daughter, Keesha, was diagnosed with breast cancer. What began as a family's private battle became a public mission. Alongside his wife Susan, Bob co-founded Warrior Princess (www.warriorprincess.org), a nonprofit organization dedicated to educating young women—ages 25 to 45—about early detection and breast health awareness. Through his memoir and advocacy work, Bob shares a perspective rarely heard: the emotional journey of a father supporting his daughter through cancer. In this conversation, he opens up about the unexpected emotional challenges men and fathers face, the gaps in healthcare communication, and how this experience reshaped his understanding of love, strength, and purpose. Bob introduces what he calls “The Platinum Rule” — loving others as they wish to be loved — and explains how this philosophy transformed not only his family life but also his work in customer service and leadership. This episode is a powerful reminder that leadership begins at home, courage is often quiet, and awareness can save lives. In this episode, we discuss: • The turning point that transformed Bob's life and mission • The emotional reality fathers experience during a child's cancer journey • The Platinum Rule and how it elevates leadership and service • How healthcare providers can better support families • Why Warrior Princess focuses on women ages 25–45 • The challenges of writing a memoir through a father's lens This conversation will move you, challenge you, and remind you that love—when expressed intentionally—can become legacy. This link serves as a gateway to Bob Furniss’ book, offering an excellent resource for readers to explore the interview topics in greater depth. https://www.amazon.com/Blue-Breast-Cancer-Warrior-Through Subscribe to Our PodcastConnect With Our Guest Website: linktr.ee/bobfurniss LinkedIn: https://www.linkedin.com/in/bobfurniss/ Facebook: https://www.facebook.com/bobfurniss The post Bob Furniss on What a Daughter's Breast Cancer Taught Her Dad About Life first appeared on The Find Your Leadership Confidence Podcast with Victoria Noethling.

HappyToday - The Employee Experience Podcast
135. From Zero to Hero: Human-Centric Leadership in Action with author Nora Osman

HappyToday - The Employee Experience Podcast

Play Episode Listen Later Jul 9, 2026 25:34


In this episode, Nora Osman shares her insights on human-centric leadership, the importance of authenticity, and practical strategies for transforming organizational culture through storytelling, empathy, and courage. Discover how her experiences and her book 'Zero to Hero' can inspire your leadership journey.The motivation behind writing 'Zero to Hero'The importance of authenticity in leadershipUsing storytelling to connect and teachThe 'Watermelon Effect' in IT dashboardsThe impact of experiential learning and toursOvercoming resistance to changeThe role of courage and vulnerability in leadershipThe 'Platinum Rule' in human interactionsBalancing structure and human considerationsKey take-awaysAuthenticity and storytelling are key to effective leadership.Experiential learning, like department tours, can transform organizational culture.Courage is doing things despite fear, not absence of fear.Treat people as they want to be treated, not as you want to be treated.Growth happens outside of comfort zones, embracing discomfort is essential.Nora OsmanLinkedIn - https://www.linkedin.com/in/nora-osman/Website - https://norvana.com/Quote's from Nora"Courage is doing things despite being afraid""Do what's right, not just what's easy""Treat people as they want to be treated"ResourcesZero to Hero by Nora Osman - https://www.amazon.com/s?k=Zero+to+Hero+by+Nora+Osman

Think Fast, Talk Smart: Communication Techniques.
301. Trust at First Sight: Create More Meaningful Connections

Think Fast, Talk Smart: Communication Techniques.

Play Episode Listen Later Jun 29, 2026 24:55 Transcription Available


“Communication is the number one way to remove friction.”If communication is the key to connection, then removing friction is what makes every interaction work. According to Vanessa Van Edwards, the most effective communicators aren't just skilled with words—they know how to align their gestures, body language, and presence to make others feel at ease. A behavioral researcher and bestselling author of Captivate and Cues, Van Edwards studies the subtle signals that shape how we are perceived. In this episode of Think Fast, Talk Smart, she joins Matt Abrahams to explore the hidden factors that influence communication, from purposeful gestures and expressive body language to the words, images, and visual cues that build trust and credibility.Takeaways:Great communication goes beyond words. Gestures, facial expressions, visual cues, and even the language we use in emails and meetings can either create friction or build trust, clarity, and connection.Focus on the other person, not yourself. By applying the Platinum Rule—treating others as they want to be treated—and intentionally putting people at ease, communicators can foster stronger relationships, deeper conversations, and greater influence.Activity:Practice the Platinum Rule. Before your next important conversation, meeting, or email, take one minute to answer: “What does this person need from me right now?” Then tailor your communication to their priorities, concerns, and preferred style—not your own. Afterward, reflect on how that shift changed the quality of the interaction.Printable PDF of Takeaways & ActivityEpisode Reference Links:Vanessa Van EdwardsVanessa's Books: Cues / CaptivateEp.137 When Words Aren't Enough: How to Excel at Nonverbal Communication Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters:(00:00) - Introduction (01:01) - The Importance of Strategic Communication (01:45) - The Power of Gestures (04:10) - A Readiness Check for Speakers (05:56) - Over-Signaling vs. Under-Signaling (08:18) - Dangerous Words in Communication (12:27) - Imagery Cues & First Impressions (15:03) - Virtual Backgrounds Matter (17:33) - The Platinum Rule (19:01) - The Final Three Questions (23:59) - Conclusion

HR ShopTalk
How to Build a People-Focused Culture

HR ShopTalk

Play Episode Listen Later Jun 23, 2026 20:58


Building a positive work environment requires more than just corporate perks or collaboration values on a wall. Josh Block, President of Block Imaging, joins the show to discuss how focusing on "Together, Thoughtful, and Transparent" transforms company culture and employee ownership. How the "Together" principle improves major business decisions. Moving from the Golden Rule to the Platinum Rule Why pay attention to the lighting The importance of constant feedback. The 3 C's of hiring and exiting: Character, Competency, and Chemistry. 00:00 Intro 00:46 The 3 T's as a foundation 01:35 Together: Making decisions together 02:10 Thoughtful: Considering the needs of others 02:27 Transparency: Starting the trust cycle 03:33 Moving beyond silos and dictatorships 04:47 Sharpening the final 10 percent 07:03 Applying the Platinum Rule at work 07:43 Why compensation and workspace matter most 10:04 Overcoming the urge to hide information 12:31 Why clear feedback is actually kind 16:15 The 3 C's of employee exits 18:35 Transparency vs. complaining in the chain 19:32 Where to start with People Matter Find Josh Website: https://www.peoplematterwork.com/ LinkedIn: https://www.linkedin.com/in/josh-block-9a84275/ Book Titles: People Matter at Work Find Andrea (me) Website: https://thehrhub.ca/ LinkedIn: https://www.linkedin.com/in/andrea-adams1/

The Home Service Expert Podcast
He Grew A Company To $220M | His Warning To Every Home Service Owner

The Home Service Expert Podcast

Play Episode Listen Later Jun 19, 2026 68:51


The Action Catalyst
Assess for Success, with Dr. Tony Alessandra | (Personality, Psychology, Leadership, Personal Development)

The Action Catalyst

Play Episode Listen Later Jun 2, 2026 32:07 Transcription Available


Dr. Tony Alessandra, founder of Assessments 24x7 and a pioneering authority in personality assessments, sales psychology, and leadership development, shares insights from more than five decades in the assessment and training industry. In this conversation, Alessandra recounts his journey from door‑to‑door sales and academic leadership to creating widely used assessments that help individuals and organizations improve communication, adaptability, and performance. He explains how modern assessments drive personal growth, better hiring decisions, stronger leadership, and more effective teamwork, and also explores his creation of the "Platinum Rule", lessons learned from failure, the importance of listening and adaptability, and why simplicity, practicality, and focus are essential for long‑term business success.Mentioned in this episode:Learn more at SouthwesternConsulting.com/Coaching/StudentsSouthwestern Student CoachingDr. Jeremy S. Owoh: Leading Today, Transforming Tomorrow. Click here to learn more.Create Your Own Luck / Dr. Jeremy S. Owoh

What is a Good Life?
What is a Good Life? #176 - What Is It About Dogs? with Doug Skoke

What is a Good Life?

Play Episode Listen Later May 26, 2026 64:33


What is it about dogs?It's the question Doug Skoke has been sitting with and it turns out, trying to understand what makes his golden doodle Harley tick has become one of his most impactful explorations of how to actually live well.Doug is the Founder & CEO of LFG NOW!, a boutique executive search firm, and a Gallup-certified CliftonStrengths Coach - but what defines him more than any title is a lifelong obsession with people, energy, and what it means to show up fully in your own life. A daily meditator and firm believer in the Platinum Rule - treat others as they prefer to be treated - Doug has spent over a decade exploring practical and spiritual approaches to growth, resilience, and presence.What begins as a question about why dogs are so emotionally regulating opens into one covering grief, crisis, dialectical behavioural therapy, the self-love pendulum, radical acceptance, and what it actually means to lift others up.Whether you're drawn to mindfulness, emotional intelligence, personal growth, or just an honest human conversation - this episode is for you.For more from Doug Skoke:LinkedIn: https://www.linkedin.com/in/dougskoke/For more from Mark McCartney:Newsletter: https://www.whatisagood.life/Website: https://www.mmcleadership.com/LinkedIn: https://www.linkedin.com/in/mark-mccartney-14b0161b4/YouTube: https://www.youtube.com/ ⁨@whatisagoodlife3875⁩  00:00  Five Years In The Making01:15  What Is It About Dogs?03:30  The Thought Bubble Cartoon06:00  What Dogs Know About Presence09:09  When His Brother Died11:14  Alma's Unwavering Welcome13:20  Angels In Disguise18:50  Unconditional, Every Single Moment24:20  The Dog He Almost Gave Away30:53  Learning To Regulate40:15  The Self-Love Pendulum1:01:08  What Is A Good Life for Doug?

Chamber Chat with Kate & Kat
Ep 66: Wahoo Creek Dental Growth, Smile Makeovers & Dental Tips | Chamber Chat

Chamber Chat with Kate & Kat

Play Episode Listen Later May 21, 2026 24:26


Looking for a dentist in Wahoo, Nebraska? This week on Chamber Chat with Kate & Kat, we sit down with Dr. Foland from Wahoo Creek Dental to talk about modern dentistry, dental implants, same-day crowns, clear aligners, and the future of dental care in Wahoo.Dr. Foland shares how Wahoo Creek Dental has grown over the last four and a half years, why personalized patient care matters, and how their office is helping bring more advanced dental services to Saunders County and the surrounding communities.We also dive into some of the services many people may not realize are available locally — including dental implants, same-day crowns, smile makeovers, and clear aligner orthodontics for both teens and adults.In this episode we cover:• Smile makeovers and restoring confidence through dentistry• Dental implants and why they feel more natural than traditional options• Clear aligners and orthodontic treatment available in Wahoo• The “Platinum Rule” and how their office personalizes patient care• Why oral health affects your overall health• Tips for reducing cavities and protecting your teeth• Why snacking all day may be hurting your teeth• The truth about mouthwash and what Dr. Foland actually recommends• Growing a business and building a team culture in a small town• Expansion plans for Wahoo Creek Dental• Why local orthodontic options matter for busy familiesWe also chat about how important it is for people to feel comfortable going to the dentist — even if it's been a while since their last appointment.Plus, Wahoo Creek Dental is currently looking to add another hygienist to their growing team!

The Leadership Project
323. Neurodiversity at Work: Unlocking Hidden Strengths with Wainwright Yu

The Leadership Project

Play Episode Listen Later May 19, 2026 50:29 Transcription Available


What if the person you're frustrated with at work isn't lazy, careless, or “not leadership material,” but simply stuck in an environment that works against how their brain operates? That question sits at the center of my conversation with Wainwright Yu, a senior technology executive and leadership coach who specializes in neurodiversity and cognitive diversity. We get personal quickly, starting with the moment an employee disclosed ADHD during a performance conversation, and the gut-punch of hearing the same possibility raised about his own child soon after.From there, we move into practical, strengths-based leadership. We talk about why the Golden Rule breaks down at work, especially when attention, executive function, and processing styles differ, and how the Platinum Rule helps us lead people as they are. Wainwright shares a powerful example of role fit: a struggling employee becomes highly successful when his work shifts from process compliance to complex problem solving. The lesson is bigger than ADHD at work. Every human is “uneven,” and the best managers learn how to align tasks to strengths, values, and energy rather than forcing a one-size-fits-all standard.We also unpack how to find hidden strengths, how to reframe traits like impulsivity, mind-wandering, and anxiety into courage, creativity, and foresight, and how to build team norms that support differences without turning them into a spotlight or a stigma. You'll leave with concrete ideas for psychological safety, better conversations outside performance reviews, and small adjustments that remove friction while keeping standards high.If this sparks an insight, subscribe, share the episode with one leader who needs it, and leave a review so more people can find the show. What's one strengths conversation you'll have this week?

From Start-Up to Grown-Up
118: Josh Reeves, Co-Founder and CEO of Gusto, The 3-Part Alignment Framework Every Founder Needs Before Their Next Hire [ENCORE]

From Start-Up to Grown-Up

Play Episode Listen Later May 18, 2026 66:06


What if you have been hiring wrong this entire time?In this episode, Josh Reeves, Co-Founder and CEO of Gusto, a $10B people platform serving over 300,000 businesses, joins Alisa Cohn for one of the most practical and deeply human conversations about building teams that actually work.This is not a generic leadership talk. This is a masterclass in how to hire people who genuinely care, how to scale a values-driven culture without losing it, and how to lead through the kind of uncertainty that breaks most founders.Josh shares the three-part alignment framework Gusto uses at every level of hiring, why the skills conversation gets too much attention, how he fires himself from jobs as fast as possible, and what the Platinum Rule taught him about giving feedback that actually lands.You'll learn:Why values and motivation alignment matter more than skills in the startup hiring processHow to scale a hiring process so culture stays intact past 50, 150, and 2,500 employeesWhat the Platinum Rule is and why it will transform how you give feedbackThe difference between a builder and a manager (and why it matters enormously in a startup)How to recognize when a leader is in over their head before it costs you too muchWhy great talent sometimes fails at the wrong stage companyWhat Josh learned from a previous startup that shaped everything about how Gusto was builtThe one question to ask yourself before committing to any startup ideaWe talk about:00:00 Introduction to Josh Reeves and Gusto02:00 The founding story and what problem Gusto was built to solve08:00 The three-part hiring alignment framework: values, motivation, and skill17:00 How Gusto scaled their hiring culture to 2,500 employees19:00 How the CEO role evolved across 12 years24:00 Symptoms of a leader who is outpacing their role vs. one who came from too large a company29:00 The difference between builders and managers in a startup33:00 Situational leadership and why directive leadership is not the opposite of empowerment37:00 The Platinum Rule and how it changed the way Josh gives feedback48:00 Highs, lows, and leading through uncertainty as a founder59:00 The lesson from his previous startup that shaped everything about Gusto01:03:00 Final advice for founders: imagine describing your company for the 10,000th timeFollow Josh onLinkedIn: https://www.linkedin.com/in/joshuareeves/Website: https://gusto.com/ Connect with Alisa!Follow Alisa Cohn on Instagram: @alisacohnTwitter: @alisacohnFacebook: facebook.com/alisa.cohnLinkedIn: https://www.linkedin.com/in/alisacohn/Website: http://www.alisacohn.comDownload her 5 scripts for delicate conversations (and 1 to make your life better) Grab a copy of From Start-Up to Grown-Up by Alisa Cohn from Amazon

Front Row Dads:  Family Men With Businesses
The Secret to Getting Mother's Day Right Every Time

Front Row Dads: Family Men With Businesses

Play Episode Listen Later Apr 28, 2026 7:04


FRD member Mike Green with a quick one for dads before Mother's Day. If you've ever scrambled at the last minute, grabbed flowers from Trader Joe's, and hoped for the best, this is for you. Mike breaks down the Platinum Rule, which is not treat her the way you want to be treated, but treat her the way she wants to be treated. Sounds simple. But how do you actually know what she wants? Mike shares three curiosity tools that replace guessing with intention: → Ask — but ask thoughtfully and early, not the night before → Observe — watch for the patterns, what drains her, what lights her up, take notes months ahead → Empathy — step into her world and feel what this season of life actually feels like for her Then he gives you a simple past, present, future filter to design a day that's actually about her experience, not just your effort. Short, practical, and worth 6 minutes of your time before Sunday.

Selling From the Heart Podcast
Congruent Leadership and the Why Operating System featuring Dan Dominguez

Selling From the Heart Podcast

Play Episode Listen Later Apr 18, 2026 31:06


Dan Dominguez is the Founder and CEO of WHY NOT Leadership, a coaching and consulting firm grounded in the belief that leadership is about impact, not titles. As a sought-after coach, speaker, and podcast host, Dan helps leaders and teams unlock their full potential through self-awareness, authentic connection, and bold, values-driven action.Driven by his core motivators, Contribute, Challenge, and Make Sense, Dan equips organizations to build trust-centered cultures and develop people-first leadership at every level. His work focuses on helping individuals understand what drives them and how to use that insight to lead, communicate, and perform more effectively.SHOW SUMMARYIn this episode of the Selling from the Heart Podcast, Larry Levine and Darrell Amy welcome back Dan Dominguez to explore how congruency, self-awareness, and understanding your “Why” transform leadership and sales. Dan defines selling from the heart as showing up authentically with the intention of making a meaningful difference for others.The conversation dives into the Why Operating System (YOS)—a framework that helps individuals understand why they act, how they bring it to life, and what they deliver. By recognizing these internal “filters,” sales professionals and leaders can better communicate in the language of their clients and teams, applying the Platinum Rule to build trust and eliminate friction.Dan shares practical examples of how YOS improves communication, strengthens relationships, and enhances performance across teams and even personal relationships. This episode reinforces that authentic connection, adaptability, and self-awareness are the true drivers of trust and long-term success.KEY TAKEAWAYSUnderstanding your Why, How, and What is foundational to authentic leadership and selling.Congruency—being the same person everywhere—is essential for building trust.Adapting to how others think and communicate strengthens relationships and results.Trust is the most important long-term metric in sales success.HIGHLIGHT QUOTESLeadership isn't about titles, it's about the difference you make.When you're congruent, you don't have to worry about work-life balance.When you tell people what you believe, you attract people who believe what you believe.Understanding the internal wiring of your clients is critical.ADDITIONAL RESOURCESExplore the secrets of heart-centered leadership and thriving workplace cultures with Culture from the Heart Podcast! Nominate a visionary CEO at www.culturefromtheheart.com!Listen to Larry Levine's Bestselling Book: Selling in a Post-Trust World! Now available on Audible! Transform your sales approach with insights that matter.  Subscribe to The Selling from the Heart Podcast Youtube Channel! Stay updated with the latest episodes and leadership tips: Selling from the Heart YouTubeGet Your Daily Dose of Inspiration:Click Here for Your Daily Dose

The Remarkable Leadership Podcast
Setting Explicit Expectations with R. Karl Hebenstreit

The Remarkable Leadership Podcast

Play Episode Listen Later Apr 15, 2026 34:06


How can leaders create more clarity in uncertain times? In this episode, Kevin and Karl Hebenstreit discuss why clarity has become such a critical leadership need, especially in uncertain times, and why so many performance problems can be traced back to assumptions instead of explicit conversations. They talk about the danger of relying on the Golden Rule in leadership, the importance of moving toward the Platinum Rule by understanding how others want to be treated, and the reality that expectations must flow in every direction, not just from leader to team member. Karl shares practical insights on making one-on-ones more effective, keeping goals current as priorities change, and creating the consistency, communication, coaching, and compassion that build confidence and engagement. Listen For 00:00 Why clarity matters in leadership 01:49 Guest introduction Karl Hebenstreit 02:50 Why this topic is so timely 03:10 Clarity vs inclusivity in leadership 04:11 Clarity builds confidence 05:36 The big idea behind explicit expectations 05:54 The problem with the golden rule 06:40 Why expectations must be explicit 07:10 Expectations go both ways 09:02 The cost of unclear expectations 11:04 The platinum rule explained 12:22 Emotional intelligence and expectations 13:55 What if you cannot meet expectations 18:06 Why leaders struggle with expectations 20:26 Why one on ones matter 23:09 How to run effective one on ones 25:04 Why goals must be updated regularly 27:04 The seven Cs of expectations 31:57 Final leadership challenge Karl's Story: R. Karl Hebenstreit Ph.D., PCC, PHR is the author of the PenCraft Award-winning and international conference best-seller The How and Why: Taking Care of Business with the Enneagram (now in its third edition), the PenCraft Award and Readers' Favorite 5-Star Award-winning Nina and the Really, Really Tough Decision (available in English, Spanish, French, Greek, and Portuguese), and the Axiom Award-winning Explicit Expectations: The Essential Guide & Toolkit of Management Fundamentals. He has 25+ years of global experience in the biotechnology, healthcare, telecommunications, high-tech, pharmaceutical, and real estate services industries. He holds a Ph.D. in Organizational Psychology from Alliant International University/California School of Professional Psychology, a MS in Human Resource Management from the Rutgers Graduate School of Management and Labor Relations, and a BA in Psychology, French, and Political Science from Rutgers College. Karl received his executive coaching training through Fielding Graduate University. He is an accredited Enneagram Teacher, an IEA Accredited Professional with Distinction, and is also certified in the Myers-Briggs Type Instrument (MBTI). http://www.performandfunction.com/ https://linkedin.com/in/rkarlhebenstreit Looking to Develop Stronger Leaders? Want help developing the leaders in your organization? Reach out to explore how the Kevin Eikenberry Group can support your team at info@kevineikenberry.com  Book Recommendations Explicit Expectations: The Essential Guide & Toolkit of Management Fundamentals by R. Karl Hebenstreit Ph.D. The How and Why: Taking Care of Business with the Enneagram Nina and the Really, Really Tough Decision Like this? Making One-on-Ones More Effective (in 20 Minutes or Less) Transforming the Workplace with Purpose and Authenticity with Kelly Winegarden Hall Coaching Power with Luciana Núñez Join Our Community If you want to view our live podcast episodes, hear about new releases, or chat with others who enjoy this podcast join one of our communities below. Join the Facebook Group Join the LinkedIn Group   Leave a Review If you liked this conversation, we'd be thrilled if you'd let others know by leaving a review on Apple Podcasts. Here's a quick guide for posting a review. Review on Apple: https://remarkablepodcast.com/itunes   

Mountain View Church Sermons
No Other Gospel: The Platinum Rule

Mountain View Church Sermons

Play Episode Listen Later Mar 30, 2026 27:48


The cross is not just the way Jesus died, it's the way His followers live.

Derate The Hate
Beyond the Golden Rule: Communication, Courage & Bridging the Divide - DTH Episode 308 with Jennifer Furlong

Derate The Hate

Play Episode Listen Later Mar 25, 2026 35:32


Send Wilk a text with your feedback! (incoming msgs only - I can't reply) You've heard the Golden Rule your whole life. Jennifer Furlong says it's a great start — but it's not enough.In this episode, Wilk welcomes back communications strategist and coach Jennifer Furlong (Communication TwentyFourSeven) for a conversation that's equal parts practical and eye-opening. They dig into the Platinum Rule — the idea that truly effective communication means treating people the way they want to be treated, not the way you do. That shift sounds simple. It isn't.Jen and Wilk explore the four core communication styles, why acknowledgment and agreement are two very different things, and what it actually takes — courage, intention, and a willingness to put your ego in the back seat — to have a real conversation with someone who sees the world completely differently than you do.If you've ever walked away from a hard conversation feeling like nothing got through, this one's for you.Topics Covered:•        The Platinum Rule vs. the Golden Rule•        The four communication styles and your default setting•        Why listening IS the skill (not just a nice-to-have)•        Acknowledgment ≠ agreement•        Communicating across ideological differences•        Creating shared meaning — even when you can't find common ground•        The Three Gates: Is it true? Is it kind? Is it necessary?Learn more about and connect with Jennifer Furlong by getting the full show notes for this episode at www.DerateTheHate.comThe world is a better place if we are better people. That begins with each of us as individuals. Be kind to one another. Be grateful for all you've got. Make every day the day that you want it to be!Please follow The Derate The Hate podcast on:Facebook, Instagram, Twitter(X) ,  YouTube Subscribe to us wherever you enjoy your audio or from our site. Please leave us a rating and feedback on Apple podcasts or other platforms. You can share your thoughts or request Wilk for a speaking engagement on our contact page: DerateTheHate.com/ContactThe Derate The Hate podcast is proudly produced in collaboration with Braver Angels — America's largest grassroots, cross-partisan organization working toward civic renewal and bridging partisan divides. Learn more: BraverAngels.orgWelcome to the Derate The Hate Podcast!*The views expressed by Wilk, his guest hosts &/or guests on the Derate The Hate podcast are their own and should not be attributed to any organization they may otherwise be affiliated with.

The Cam & Otis Show
You Are Only Limited by Yourself - Dr. Tresia Eaves | 10x Your Team Ep. #468

The Cam & Otis Show

Play Episode Listen Later Mar 16, 2026 52:02


How does someone juggle running a business, teaching at two universities, and working full-time as a Director of Enterprise Applications? In this episode, Cam and Otis sit down with Dr. Tresia Eaves—Air Force veteran, author, adjunct professor, and founder of Variant Enterprises—to explore her remarkable journey from military service to becoming a recognized leader in technology consulting and project management."You are only limited by yourself and the limitations you put on yourself," Dr. Eaves explains, sharing how she's managed to build a successful consulting business while teaching the next generation of business leaders and leading IT initiatives at Texas A&M University, Kingsville. From discussing her transition from military software development to civilian project management, to revealing her upcoming work on "The Platinum Rule" (treating others as THEY want to be treated, not as you want to be treated), this conversation offers valuable insights for anyone navigating multiple professional roles.What makes this episode particularly valuable is Dr. Eaves' practical approach to time management, her emphasis on building supportive teams, and her commitment to giving back through education. Whether you're a veteran transitioning to civilian work, an entrepreneur balancing multiple ventures, or a leader interested in project management excellence, Dr. Eaves' story provides a roadmap for achieving success without putting limitations on yourself.More About Tresia:Dr. Tresia Eaves has over 30 years of technology consulting and information technology leadership experience. She is also an author, instructor, public speaker, adjunct professor, and proud veteran of the US Air Force. She established her company, Variant Enterprises, LLC, in 2011 and has her Service-Disabled Veteran-Owned and HUBZone Small Business certifications through SBA.gov. She also has her Texas VetHUB certification. She currently serves as the Director of Enterprise Applications for Texas A&M University, Kingsville. She recently worked as a subcontractor for the US Forest Service as a Senior Program Manager in the Office of the Chief Technology Officer (2023- 2025). She earned her doctorate in Information Science from the University of North Texas. She also has a bachelor's degree in computer science from Baylor University and a master's in organizational Behavior from the University of Oklahoma. Dr. Eaves is a published author with her book, “Above and Beyond: The Secrets of Outstanding Project Leadership,” published in 2014 by IIL, and has published multiple other articles in professional and academic journals. Her latest effort is focused on educating professionals on “The Platinum Rule,” and a book is planned for 2027. She resides in Rockport, Texas, with her family.Chapter Times and Titles:Introduction: The Multi-Hyphenate Leader [00:00 - 05:00]Welcome and meet Dr. Tresia EavesAir Force veteran, author, professor, and business ownerSetting the stage: How does she do it all?"I'm a Project Manager at Heart" [05:00 - 13:30]Managing schedule, family, and multiple professional rolesTeaching classes since 2021The advantage of experience and preparationFounding Variant Enterprises in 2011From Air Force to Civilian Project Management [13:30 - 22:45]Military background in software development and testingThe transition challenge: translating military experienceLearning that "all this software development stuff is called project management."Getting certified and launching a consulting career"You Are Only Limited by Yourself" [22:45 - 32:00]Breaking through self-imposed limitationsThe importance of supportive teamsWorking with Texas A&M University, KingsvilleThe EBV (Entrepreneurial Bootcamp for Veterans) program at Texas A&M College StationThe Platinum Rule: A New Approach to Leadership [32:0

Something Extra
Mastering the Art of Hyper-Personalization w/ Jeremie Kubicek

Something Extra

Play Episode Listen Later Feb 26, 2026 43:09


Discover how to transform your leadership style from "command and control" to a sophisticated, person-centered approach that thrives in the age of artificial intelligence. Jeremie Kubicek, Co-founder of GiANT and Author of The Voice-Driven Leader, reveals the secrets to "calling yourself up" every morning and navigating the complex dynamics of team personality. This episode dives deep into the "Development Square," providing a practical roadmap for onboarding and multiplying talent while using AI to bridge communication gaps between different personality types. Gain a distinct competitive edge by learning to apply the Platinum Rule to foster a culture of psychological safety and high performance.Guest Links:Jeremie's LinkedInJeremieKubicek.comGiANT WorldwideWorkplace5 VoicesEpisode 271: Become a Leader Worth Following with Jeremie KubicekLatest Book: The Voice-Driven LeaderCredits: Host: Lisa Nichols, Executive Producer: Jenny Heal, Marketing Support: Landon Burke and Joe Szynkowski, Podcast Engineer: Portside Media

Coffee with Your Retirement Coach
Build a Retirement Around What You Actually Want

Coffee with Your Retirement Coach

Play Episode Listen Later Feb 20, 2026 24:01


Several million dollars can feel surprisingly small when you're measuring it against someone else's yardstick. Whether you have three, five, or ten million, if you're chasing a lifestyle defined by the "Joneses," you're not pursuing satisfaction, you're chasing someone else's version of happy. In this video, we dig into the "Country Club Syndrome" and the dangerous spiral of losing contentment by comparison. From $100,000 trucks, retirees don't need mountain homes they don't enjoy, we share real stories of clients who found freedom by asking one question: "Do I actually want this?" We'll show you how to build a Purpose Plan that aligns your money with your values, so your retirement is defined by your mission, not your neighbor's new golf cart. Timestamps: [01:04] – The Country Club Syndrome: Why the "next best thing" is a dangerous spiral that robs you of joy. [02:33] – The "Supposed-To" Trap: Evaluating whether your big-ticket purchases are immediate needs or just cultural expectations. [04:56] – The Runaway Bride Moment: A lesson on self-reflection do you actually know how you like your "eggs," or are you just mirroring others? [06:50] – The $5M Divorce Statistic: Why hitting a high net worth often leads to trouble if you haven't mastered the "Money Conversation." [08:40] – The Platinum Rule in Practice: A cautionary tale about buying a mountain home for a spouse who actually hates the outdoors. [17:28] – Living "On Mission": How an $8M widow found total satisfaction in a 50-year-old modest home. [19:16] – The Nutcracker People: How accidental traditions can hijack your budget and how to find the "catalyst" for change.   Resources Mentioned: Book: Half Time by Bob Buford Connect with us: Website: www.yourretirementcoach.com Podcast: www.youtube.com/@yeomansconsulting Facebook: www.facebook.com/Yeomans.yourretirementcoach  LinkedIn: www.linkedin.com/in/nicyeomans  Email: connect@yourretirementcoach.com    If this helped you, please like and subscribe to follow for more retirement tips.   Disclaimer: Yeomans Consulting Group, Inc. is a Registered Investment Adviser. Information presented is for educational purposes only and does not intend to make an offer or solicitation for the sale or purchase of any specific securities, investments, or investment strategies. Investments involve risk and, unless otherwise stated, are not guaranteed. Be sure to first consult with a qualified financial adviser and/or tax professional before implementing any strategy discussed herein. Past performance is not indicative of future performance.

The Influential Nonprofit
Perry Radford: Beyond Burnout: The Hidden Cost of Misaligned Nonprofit Values

The Influential Nonprofit

Play Episode Listen Later Feb 19, 2026 44:47


As a fundraising consultant and coach, Perry helps nonprofits develop strategies, systems, and relationships to improve their fundraising yield. She believes in creating environments that nurture all gifts - time, talent, treasure, testimony, and ties - honoring how each person is uniquely suited to make a difference within their community. Key Takeaways:Donors are partners who bring time, talent, treasure, testimony, and ties. When relationships are rooted in shared values and trust, financial support follows naturally. Sustainable fundraising honors the whole person rather than treating giving as a transaction.Scarcity culture fuels burnout, fear, and reactive decision-making. An abundance mindset focuses on transformation, sustainability, and long-term impact. Organizations that move beyond survival thinking create healthier outcomes for both staff and communities.Burnout drains capacity, while moral injury erodes trust and integrity. Misalignment between stated values and lived behavior is a common source of harm. Naming these dynamics is the first step toward healing individuals and institutions.True alignment requires that daily actions reflect the organization's declared values. Healthy conflict and psychological safety strengthen culture more than surface-level niceness. Leadership grounded in empathy and the Platinum Rule fosters belonging and lasting engagement. “People who show up to give, they often don't just want to write a check. They want to do whatever they can to help a cause that means something to them.” “Let's stop flattening people. Let's treat volunteers and donors with the same level of respect. Let's not just keep putting money on this pedestal.” “We want to treat people the way they want to be treated. We want to honor them. We want to acknowledge them. We don't want to just dismiss them and act like our way is the only way.”- Perry Radford Reach out to Perry Radford at:Website: radphilanthropy.comLinkedIn: https://www.linkedin.com/in/perryradford/    Let's Work Together to Amplify Your Leadership + Influence1. Group Coaching for Nonprofit LeadersWant to lead with more clarity, confidence, and influence? My group coaching program is designed for nonprofit leaders who are ready to communicate more powerfully, navigate challenges with ease, and move their organizations forward. 2. Team Coaching + TrainingI work hands-on with nonprofit teams to strengthen leadership, improve communication, and align around a shared vision. Whether you're growing fast or feeling stuck, we'll create more clarity, collaboration, and momentum—together. 3. Board Retreats + TrainingsYour board has big potential. I'll help you unlock it. My engaging, no-fluff retreats and trainings are built to energize your board, refocus on what matters, and generate real results.Get your free starter kit today at www.theinfluentialnonprofit.comConnect with Maryanne about her coaching programs:https://www.courageouscommunication.com/connect Book Maryanne to speak at your conference:https://www.courageouscommunication.com/nonprofit-keynote-speaker

Mornings with Carmen
Life, death, love and the movies - Adam Holz | Loving by Jesus' platinum rule - Chip Ingram

Mornings with Carmen

Play Episode Listen Later Feb 13, 2026 48:46


Plugged In's Adam Holz reflects on the death of actor James Van Ber Beek and God working in His life toward the end.  He also address the state of rom-coms, and address Snapchat's "family center" safety feature.  Living on the Edge's Chip Ingram, author of "I Choose Love," talks about what I means to choose love, even when its hard, it hurts, or we'd rather do otherwise. In short, doing what Jesus did for us! The Reconnect with Carmen and all Faith Radio podcasts are made possible by your support. Give now: Click here  

The Four Star Leadership Podcast: Core Principles of Leadership with General Tommy Franks
Season 6; Episode 60: The Platinum Rule - Treat Everyone How They Want To Be Treated

The Four Star Leadership Podcast: Core Principles of Leadership with General Tommy Franks

Play Episode Listen Later Feb 3, 2026 29:25


Haley Dunn speaks about teaching leaders to be their best while creating high performing teams from her experience as an elite professional shooter.

treated platinum rule treat everyone
Welcome to Wellness
#137 How to Look 10 Years Younger - Susan Bratton

Welcome to Wellness

Play Episode Listen Later Jan 23, 2026 60:50


Susan Bratton⁠ discusses the importance of a healthy sex life, the four pillars of longevity, and divulges secrets to your orgasmic potential (spoiler alert: she claims there are 20 different types of orgasms!).

Remarkable People Podcast
How to Stop Feeling Numb & Unlock Your Subconscious with Yvonne Trost (S13 E2)

Remarkable People Podcast

Play Episode Listen Later Jan 14, 2026 147:06 Transcription Available


FitBody Lifestyle
Love And Marriage With Joa and Charles King

FitBody Lifestyle

Play Episode Listen Later Dec 29, 2025 70:53


Send us a textThis heartwarming and often hilarious episode dives into the love story of Jami's mom, Joa, and her husband, Charles King. From their unconventional first meeting to the deeply personal lessons they've learned over decades together, this conversation blends humor, vulnerability, and timeless relationship wisdom. Joa and Charles recount their early days, including the small-town “relationship whiteboard,” and the bold moment Joa asked Charles out. Their first date leads to a memorable bathroom mishap, a second date marked by instant connection, and the symbolic “blue rose” that still carries meaning today.As the episode unfolds, Joa and Charles reflect on the long beach walks where they first talked about marriage, the foundational difference between what men and women desire, and the spiritual practice of loving each other even when they fall short. They open up about resolving conflict, including the time Joa invited Charles on a date during an argument that ended with them learning to tango. From forgiveness mindsets to small daily rituals like making coffee, they highlight the tiny, intentional acts that build unshakeable relationships. The episode closes with the Platinum Rule and how loving someone the way they want to be loved transforms everything.This is a tender, joyful, and wisdom-filled look at love, commitment, and choosing each other again and again.Welcome to FitBody Lifestyle the podcast hosted by Jami and Greg DeBernard! Join us as we explore the multifaceted world of fitness, health, business, relationships, and the art of leading a well-rounded life. Whether you're pumping iron at the gym, grinding in your entrepreneurial endeavors, or simply striving for balance in your daily routine, you've landed in the right spot.In each episode, we'll embark on enlightening discussions, provide you with actionable tips, and share inspiring stories that touch on every aspect of your journey towards a healthier, more fulfilling life. We'll cover everything from fitness tips to expert guidance on nutrition, and effective weight loss strategies. Dive deep with us into topics like strength training for both body and mind, fostering cardiovascular health, and discovering the harmony between your daily lifestyle and your personal well-being. We're here to help you unlock your full potential, empowering you to transform your mind, body, and overall life. Don't forget to subscribe, and together, let's take the first step towards a healthier, happier you.Connect With Us:https://www.fitbodylifestylepodcast.com/https://www.fitbodyfusion.com/https://www.instagram.com/jamidebernard/https://...

Colorado Springs Business Podcast
Stop Hiring for Skills. (The Truth About Bad Hires)

Colorado Springs Business Podcast

Play Episode Listen Later Nov 27, 2025 81:47


Your hiring process is broken. You are hiring for skills when you should be hiring for the one thing you can't train: behavior.In this episode, Reanna Werner (Founder of Savion HQ) reveals the brutal reality of entrepreneurship—from being "ruined" for the corporate world to managing the two things that keep every founder awake at night: their people and their money.If you've ever felt held hostage by a toxic employee or paralyzed by the fear of a lawsuit, this conversation is the wake-up call you need.

Expert Talk with TGo
Lisa & Jesse Ferrell: Unlocking the Power of Color in Life, Love & Leadership

Expert Talk with TGo

Play Episode Listen Later Nov 14, 2025 12:27


This Expert Talk 9@9 episode is double the wisdom, double the fire! Power couple Lisa and Jesse Ferrell share how the Color Code by Dr. Taylor Hartman can transform relationships, communication, and leadership. From understanding core motives to speaking someone else's “color language,” they reveal why treating others how they want to be treated (the Platinum Rule) changes everything. With decades of coaching, corporate leadership, and real-life love, Lisa and Jesse prove that success comes when you align with purpose, know your strengths, and honor others. Their energy, humor, and heart make this a must-watch episode for leaders and families alike!Watch the full episode now on Squirrelr.com! And remember—new episodes premiere every Monday, Wednesday, and Friday at 9am PT.

IDD Health Matters
Ep 120: Rethinking Support for Individuals with IDD Featuring Bob Sattler

IDD Health Matters

Play Episode Listen Later Nov 3, 2025 31:06


This IDD Perspectives webinar episode centers on person-centered thinking and practices in supporting individuals with intellectual and developmental disabilities (IDD), especially those with co-occurring mental health and behavioral challenges. Hosted by Dr. Craig Escudé and featuring Bob Sattler, the discussion emphasizes the importance of autonomy, informed decision-making, and balancing personal happiness with health and safety. It critiques traditional service models that often prioritize safety over individual fulfillment and advocates for systemic changes aligned with the Home and Community-Based Services (HCBS) regulations. Key themes include trauma-informed care, organizational culture, staff empowerment, and the "Platinum Rule" — treating people the way they want to be treated. The conversation highlights nine critical elements for building a person-centered system, including mission alignment, advocacy, outcomes over goals, and quality management, while stressing that meaningful change requires leadership commitment and innovative resource connections.

Lessons from Learning Leaders
Episode 32: An Apology and an Essential Lesson: Don't Fall into the Expert Trap

Lessons from Learning Leaders

Play Episode Listen Later Oct 31, 2025 30:50


A Note from the Host: Please accept my sincere apology for the audio quality on my end of this recording. Despite buying new equipment to improve the audio quality, I made a rookie mistake. I didn't look at my own audio levels before recording and didn't notice my four-year-old maxed out the volume on my mixer. Despite my best efforts to fix it in post-production, my audio is unfortunately quite distorted. Justin Hunsaker's audio is perfect, and that is where the real value lies. I ask you to forgive my technical error and embrace the fantastic communication insights Justin shares. The lesson he delivers on clarity and audience focus is one I clearly need to re-learn!The Expert Trap: How Your Knowledge Can Sabotage Your TrainingHow do you go from being a software engineer to an executive communication coach? For Justin Hunsaker, it was realizing that the through-line of all success is communication.Justin, the author of Presentation Pitfalls, joins us to discuss his upcoming presentation at the Training Conference and Expo: “The expert trap: how knowing too much can sabotage your training and presentations”.The “expert trap” is defined as when presenters focus on their expertise rather than what their audience needs to learn, resulting in a message that never completely gets conveyed. Justin emphasizes that in communication, your audience comes first.Spock vs. Kirk: The Emotional vs. Logical VoiceJustin suggests everyone has two voices in their head: the Mr. Spock (logical, sequential, data-oriented) and the Captain Kirk (emotional, storytelling). The expert trap is relying solely on Mr. Spock.To avoid this, Justin recommends:* Start with a story to get emotional engagement (Captain Kirk).* Introduce facts and logic (Mr. Spock) to provide credibility and confidence that you've done the expertise work.* End with the story.This approach works because people buy with emotion and justify with logic. Storytelling is much more primal to the human experience than a sequence of facts, making information stickier.The Signal to Noise Ratio: Cutting the FatExperts often feel everything they know is important and needs to be included, but this creates noise that distracts the audience from the three most important facts they should remember.Justin and his partner's four-part presentation framework includes Reduce Noise. If an expert can't explain when a piece of information will be valuable to the learner, it becomes noise that should be put in a handout or an appendix. He advises using the military's BLUF (Bottom Line Up Front) framework to flip a history-lesson approach upside down and lead with the most important answer.Tools for the Modern CommunicatorJustin is excited about how AI (Large Language Models) can help experts communicate better. He suggests asking a large language model to generate 10 analogies for a complex topic, allowing the expert to quickly select the most resonant one for their audience.The Platinum Rule of PresentationsJustin teaches that presentation design is a function of your audience, your purpose, and your setting—the presenter is not included. This reinforces the number one rule of training: It's not about you.The 3F Framework for Instant PresenceAs a final tip, Justin shares the 3F Framework for leveling up your communication in just three minutes before any important conversation:* Facts: Write down the three facts you want your audience to remember.* Feelings: Write down the feelings you and your audience have going into the conversation.* Follow-ups: Write down what you promise to do after the conversation, and what you want your audience to promise to do.Key Takeaways* Audience First: The expert trap is focusing on what you know instead of what the audience needs to learn. The design of your training should focus on the audience, purpose, and setting—not the presenter.* Embrace Emotion: People make decisions based on emotion and justify them with logic. Start with a story (emotion/Captain Kirk) before providing data (logic/Mr. Spock).* Reduce Noise: Cut extraneous information that is only a “history lesson” of your journey. Use the BLUF (Bottom Line Up Front) approach to prioritize the most important answer.* The 3F Level Up: Spend three minutes before any meeting writing down the three desired Facts, the related Feelings, and the planned Follow-ups to increase your leadership presence.Justin Hunsaker's Book and Contact:* Book: Presentation Pitfalls* Contact: Find Justin on LinkedIn (he's the one with the book in the background!). Get full access to Lessons from Learning Leaders at lessonsfromlearningleaders.substack.com/subscribe

Catalytic Leadership
Risk Management: Protect Clients and Scale With Confidence

Catalytic Leadership

Play Episode Listen Later Oct 21, 2025 26:12 Transcription Available


Send us a textScaling an agency comes with growing complexity: more clients, bigger teams, higher stakes. And with growth comes risk. If a single misstep could cost you clients, revenue, or even your reputation, how do you protect what you've built while continuing to scale with confidence?In this episode, I sit down with Kieffer Rittenhouse, a 30-year commercial insurance broker and partner at Integrated Insurance Solutions, who specializes in protecting small to mid-sized businesses through smart agency risk management. Kieffer shares how he's built decades-long client relationships by being an advocate, not just a vendor, and how applying the “Platinum Rule” can transform the way you serve and retain your clients.We also explore real-world lessons around navigating team burnout, leveraging AI for smarter decisions, and putting systems in place that prevent costly setbacks. If you're scaling to or beyond 7-figures, this conversation will help you rethink how you protect your agency's growth while staying focused on what matters most: your clients and your people.Books MentionedSpark Brilliance by Jackie InsingerCan't Hurt Me by David Goggins To learn more from Kieffer Rittenhouse or connect with him directly, you can reach him at krittenhouse@integrated-usa.com or on his cell. His commitment to client advocacy and smarter risk management makes him a trusted advisor for entrepreneurs scaling with confidence.Join Dr. William Attaway on the Catalytic Leadership podcast as he shares transformative insights to help high-performance entrepreneurs and agency owners achieve Clear-Minded Focus, Calm Control, and Confidence. Free 30-Minute Discovery Call:Ready to elevate your business? Book a free 30-minute discovery call with Dr. William Attaway and start your journey to success. Special Offer:Get your FREE copy of Catalytic Leadership: 12 Keys to Becoming an Intentional Leader Who Makes a Difference. Connect with Dr. William Attaway: Website LinkedIn Facebook Instagram TikTok YouTube

Inner Voice - Heartfelt Chat with Dr. Foojan
The Secret Ingredient For Leadership Success

Inner Voice - Heartfelt Chat with Dr. Foojan

Play Episode Listen Later Oct 6, 2025 49:26


Navigating Modern Supervision & Leadership | Dr. Behnam Bakhshandeh & Dr. Aileen Zaballero | The Organized & Engaged Supervisor This episode of Inner Voice – A Heartfelt Chat with Dr. Foojan explores the evolving world of leadership, supervision, and workforce development. We're joined by two trailblazing thought leaders in organizational transformation and human potential:

Jimmy Carr - Episode #382

"YOUR WELCOME" with Michael Malice

Play Episode Listen Later Sep 24, 2025 82:47


Michael Malice (“YOUR WELCOME”) is joined by hilarious British comedian, Jimmy Carr, to talk about how a talented comedian approaches crowd work and taboo subjects, why Jimmy's work ethic is a key instrument to his success in comedy, and what he means when it comes to “The Platinum Rule.” Jimmy Carr is an award-winning stand-up comedian and writer, touring his brand-new show JIMMY CARR: LAUGHS FUNNY throughout the USA this year, as well as across the UK and Europe, before hitting Australia and New Zealand in early 2026. All info and tickets for the tour are available at jimmycarr.comhttps://x.com/jimmycarrhttps://linktr.ee/JimmyCarrOrder NOT SICK OF WINNING: http://notsickofwinning.comOrder THE WHITE PILL: http://whitepillbook.com/Order THE ANARCHIST HANDBOOK: https://www.amzn.com/B095DVF8FJOrder THE NEW RIGHT: https://amzn.to/2IFFCCuOrder DEAR READER: https://t.co/vZfTVkK6qf?amp=1https://twitter.com/michaelmalicehttps://instagram.com/michaelmalicehttps://malice.locals.comhttps://youtube.com/michaelmaliceofficialIntro song: "Out of Reach" by Legendary House Cats https://thelegendaryhousecats.bandcamp.com/The newest episode of "YOUR WELCOME" releases on iTunes and YouTube every Wednesday! Please subscribe and leave a review.This week's sponsors: JustThrive – Potent, Proven, Effective: https://www.JustThriveHealth.com , promo code: WELCOME (20% off)PlutoTV – Streaming TV: https://www.Pluto.tv (Free) Sheath - Dual Pouch Underwear: https://www.sheath.com , promo code: MALICE (20% off)See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

The Free Lawyer
346. Think Like a Lawyer, Act Like an Entrepreneur: Marketing, Mindset & Freedom

The Free Lawyer

Play Episode Listen Later Aug 28, 2025 34:41


In this episode of "The Free Lawyer," host Gary interviews Steve Steckler, a veteran marketing and leadership coach for lawyers and author of Think Like a Lawyer, Act Like an Entrepreneur. They discuss practical strategies for lawyers to overcome marketing challenges, emphasizing behavior change, authenticity, and relationship-building over traditional sales tactics. Steve shares insights on balancing legal work with business development, the impact of the billable hour, and leveraging AI tools. The episode offers actionable advice for lawyers to grow their practices, reduce burnout, and achieve greater personal and professional freedom.Steve is a seasoned marketing, career, and leadership coach with 20+ years of experience working with 100's of partners, associates, and in-house counsel. He advises attorneys on advancing their careers and coaches them on taking actions that will help them reach their goals.  He helps lawyers to change their mindset when they are not advising clients.As an attorney who has dedicated his entire professional life to helping lawyers find more career satisfaction and achieve marketing success, Steve is “Counsel to Counsel.” What gets him excited is identifying ways to get intelligent professionals to embrace the change they want and then move past obstacles that are getting in the way.Unique Approach: Behavior vs. Mindset (00:03:08) Evolution of Legal Marketing and Coaching (00:05:21) Lawyer Personality Traits and Challenges (00:06:52) Key Behavior Changes for Lawyers (00:08:34) Client Success Story (00:10:01) Why Lawyers Struggle with Marketing (00:12:11) Authenticity in Marketing Activities (00:12:37) The “Yes, But” Disease (00:13:58) Leveraging Lawyer Traits Positively (00:15:55) The Platinum Rule (00:16:28) Building Authentic Relationships (00:17:23) Common Marketing Mistakes (00:19:24) Prioritizing Marketing Despite Busyness (00:20:38) Finding Authentic Marketing Strategies (00:21:54) Being of Service vs. Selling (00:23:30) Impact of AI on Legal Marketing (00:24:14) Key Takeaways from the Book (00:27:03) Monetizing Social Connections (00:28:57) Advice for Hesitant Marketers (00:31:05) Personal Freedom and Legal Practice (00:31:23)Would you like to learn more about Breaking Free or order your copy? https://www.garymiles.net/break-free Would you like to schedule a complimentary discovery call? You can do so here: https://calendly.com/garymiles-successcoach/one-one-discovery-call

Uplifting Impact
Uplifting Conversation Series: The Platinum Rule: Why Treating Everyone the Same Is A Problem

Uplifting Impact

Play Episode Listen Later Jul 28, 2025 22:46


What if the Golden Rule is holding your leadership back? In this episode, we challenge the age-old idea of "treat others the way you want to be treated" and introduce its more inclusive upgrade—the Platinum Rule: treat others the way they want to be treated. We unpack the difference between fairness and sameness, and explore why personalized leadership—though complex—is the key to building trust, belonging, and high-performing teams. We dive into the personalization paradox: how to treat people differently while staying grounded in your team's shared values. You'll hear the story of a well-meaning manager who thought they were being fair but was unintentionally alienating half their team. We also introduce a simple but powerful tool—the Personal Employee Handbook—that helps uncover unconscious assumptions and build stronger relationships. You'll learn how to ask people what they need without making it weird or awkward, and why building trust requires a cycle of connection, failure, apology, and growth. This episode connects to our book, The Bridging Leader, and is part of our adaptability framework that's been shown to increase trust by 81%. Preorder your copy of The Bridging Leader today and get access to exclusive tools that help you lead across differences with clarity, compassion, and courage https://bit.ly/4kd6pVc Learn more about your ad choices. Visit megaphone.fm/adchoices

The Whinypaluza Podcast
Episode 462: Featuring Ella's Teenage Tuesday Columns

The Whinypaluza Podcast

Play Episode Listen Later Jul 16, 2025 33:02


What happens when your teenager becomes the voice of calm, compassion, and clarity — and you find yourself learning from her? In this special family episode of the Whinypaluza Podcast, Rebecca is joined by her husband, Seth, and their wise-beyond-her-years daughter, Ella. Together, they explore Ella's new blog series, Teenage Tuesdays, and reflect on the first three powerful columns she's written. From honoring emotions to learning how others want to be treated, Ella shares her experiences and hard-won insights from high school life — and Rebecca gets to experience every mother's dream: hearing her daughter echo the very values she's spent years teaching.✅ 5 Key Takeaways:➡ Emotional validation is a must. Teens need permission to feel deeply — and space to share it.     

The Whinypaluza Podcast
Episode 462: Featuring Ella's Teenage Tuesday Columns

The Whinypaluza Podcast

Play Episode Listen Later Jul 16, 2025 33:05


What happens when your teenager becomes the voice of calm, compassion, and clarity — and you find yourself learning from her? In this special family episode of the Whinypaluza Podcast, Rebecca is joined by her husband, Seth, and their wise-beyond-her-years daughter, Ella. Together, they explore Ella's new blog series, Teenage Tuesdays, and reflect on the first three powerful columns she's written. From honoring emotions to learning how others want to be treated, Ella shares her experiences and hard-won insights from high school life — and Rebecca gets to experience every mother's dream: hearing her daughter echo the very values she's spent years teaching.✅ 5 Key Takeaways:➡ Emotional validation is a must. Teens need permission to feel deeply — and space to share it.     

Shifting Our Schools - Education : Technology : Leadership
What does it mean to 'spark brilliance' in schools?

Shifting Our Schools - Education : Technology : Leadership

Play Episode Listen Later Jul 14, 2025 32:14


In this episode of Shifting Schools, Jeff Utecht speaks with Jackie Insinger and Monica White about their book, 'Spark Brilliance for Educators.' They discuss the application of positive psychology in education, the importance of addressing teacher burnout, and the transformative impact of the Spark framework on both teachers and students. The conversation highlights the significance of authentic connections in the classroom and the need for a systemic approach to improve school culture and mental health.   Learn more: https://www.sparkeducators.org/   Chapters 00:00 Introduction to Brilliance and Positive Psychology 02:40 Impact of Positive Psychology in Education 04:43 Teacher Burnout and Student Empowerment 09:37 The Platinum Rule: A Mindset Shift 13:37 Implementing the Spark Framework in Schools 20:37 Being Present: The Importance of Authentic Connection   Huge thanks to our series sponsor: Alongside

The Whinypaluza Podcast
Episode 460: A Mom's Reflection on Graduation and Motherhood

The Whinypaluza Podcast

Play Episode Listen Later Jul 9, 2025 37:57


How do you navigate the bittersweet emotions of watching your child graduate while learning to parent in new ways as they become adults?In this heartfelt episode of Whinypaluza Wednesday, Rebecca Greene welcomes listeners with her family for an intimate discussion about major life transitions. The episode features daughter Ella discussing her new "Teenage Tuesday" blog column and the Platinum Rule - treating others how they want to be treated, rather than how you want to be treated.Rebecca shares her deeply personal reflections on motherhood and graduation as her son Max transitions to college. She explores the emotional complexity of celebrating achievements while grieving the end of one parenting phase and beginning another. The conversation covers practical advice, including legal documents for 18-year-olds, managing college stress, and learning to "let go" without completely letting go.The Greene family demonstrates real-life parenting dynamics, showing how every stage brings new challenges and how parenting evolves rather than ends. Rebecca emphasizes that showing up consistently matters more than being perfect.Key Takeaways➤ The Platinum Rule goes beyond the Golden Rule - Treat others how they want to be treated, which requires genuine understanding and respect for individual preferences. ➤ Parenting transitions are about new ways of holding, not letting go - As children become adults, the relationship evolves, but the connection remains strong. ➤ Every child gets a different version of you. Parents grow and learn with each child and phase, meaning younger siblings benefit from lessons learned. ➤ Success isn't just about academics - Character, kindness, and how children treat others are equally important measures, often revealed through teacher comments about behavior. ➤ Showing up consistently matters more than being perfect - Parents need to be present and engaged, modeling how to handle being human rather than being flawless.Quotes from the Episode"The platinum rule is that you should treat everyone how they want to be treated, instead of treat everyone how you want to be treated." - Ella Greene"It's not about being perfect. It's about showing up, and it's about just doing it every day and parenting every day... I just showing up makes me a good parent." - Rebecca GreeneFor more insights from Rebecca Greene and to read Ella's "Teenage Tuesday" columns, visit: https://whinypaluza.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices

The Whinypaluza Podcast
Episode 460: A Mom's Reflection on Graduation and Motherhood

The Whinypaluza Podcast

Play Episode Listen Later Jul 9, 2025 38:00


How do you navigate the bittersweet emotions of watching your child graduate while learning to parent in new ways as they become adults?In this heartfelt episode of Whinypaluza Wednesday, Rebecca Greene welcomes listeners with her family for an intimate discussion about major life transitions. The episode features daughter Ella discussing her new "Teenage Tuesday" blog column and the Platinum Rule - treating others how they want to be treated, rather than how you want to be treated.Rebecca shares her deeply personal reflections on motherhood and graduation as her son Max transitions to college. She explores the emotional complexity of celebrating achievements while grieving the end of one parenting phase and beginning another. The conversation covers practical advice, including legal documents for 18-year-olds, managing college stress, and learning to "let go" without completely letting go.The Greene family demonstrates real-life parenting dynamics, showing how every stage brings new challenges and how parenting evolves rather than ends. Rebecca emphasizes that showing up consistently matters more than being perfect.Key Takeaways➤ The Platinum Rule goes beyond the Golden Rule - Treat others how they want to be treated, which requires genuine understanding and respect for individual preferences. ➤ Parenting transitions are about new ways of holding, not letting go - As children become adults, the relationship evolves, but the connection remains strong. ➤ Every child gets a different version of you. Parents grow and learn with each child and phase, meaning younger siblings benefit from lessons learned. ➤ Success isn't just about academics - Character, kindness, and how children treat others are equally important measures, often revealed through teacher comments about behavior. ➤ Showing up consistently matters more than being perfect - Parents need to be present and engaged, modeling how to handle being human rather than being flawless.Quotes from the Episode"The platinum rule is that you should treat everyone how they want to be treated, instead of treat everyone how you want to be treated." - Ella Greene"It's not about being perfect. It's about showing up, and it's about just doing it every day and parenting every day... I just showing up makes me a good parent." - Rebecca GreeneFor more insights from Rebecca Greene and to read Ella's "Teenage Tuesday" columns, visit: https://whinypaluza.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices

Show Up as a Leader with Dr. Rosie Ward
The Three Ps of Effective Leadership with Andrew Adeniyi

Show Up as a Leader with Dr. Rosie Ward

Play Episode Listen Later Jun 26, 2025 51:45


Rosie is joined by Andrew Adeniyi—first-gen Nigerian American, CEO of AAA Solutions, and author of “The Circle of Leadership”—for a no-fluff convo on what makes cultures click. They dive into Andrew's simple but powerful “Three Ps Framework” (Purpose

Market Impact Insights
B2B Sales Impact - Donald Kelly

Market Impact Insights

Play Episode Listen Later Jun 17, 2025 44:03


The Sales Evangelist Founder Donald Kelly shares why it is time to forget the Golden Rule and embrace the Platinum Rule: treat others the way THEY would like to be treated." Sales success is all about the power of credibility that comes from referrals, but only 11% of sellers actually ask for them when 90% of customers are inclined to give them. To stand out in hypercompetitive markets, establishing personal branding isn't optional, it is a must. "No longer is it important to be the best in your industry. Now it's more important to be the best known." The bottom line is there are more people who need what you offer more than you think. They just don't know you exist yet.

Married Into Crazy with Snooks and Lovey
Increase Your Sex Span and Health Span with Susan Bratton | Ep. 308

Married Into Crazy with Snooks and Lovey

Play Episode Listen Later Jun 4, 2025 56:53


Unlock the secrets to lifelong passion with intimacy expert Susan Bratton as she joins the Married Into Crazy podcast! In this engaging conversation, Susan shares her expert advice on maintaining connection, communication, and intimacy in relationships. From her transformational "Sex Life Bucket List" to the importance of open, honest communication, discover practical tools to reignite and sustain passion. Whether you're looking to deepen your bond or explore new experiences, Susan offers invaluable insights for couples at every stage. Don't miss this episode packed with wisdom, humor, and actionable tips to create a fulfilling love life. Watch now and take the first step toward a more passionate relationship!  Visit Susan Bratton at www.SusanBratton.com Click here to download The Ultimate Sex Life Bucket List for free: https://personallifemedia.com/sexlifebucketlist/?utm_source=BetterLover&utm_medium=video&utm_campaign=Sex_Life_Bucket_List&utm_term=Sex_Life_Bucket_List&utm_content=bucket_list&_ga=2.32119230.1819005804.1749007853-479225875.1745804058 #intimacyjourney #marriageturnaround #sexualwellness #couplestherapy #mindfulintimacy #lifelongpassion #emotionalintelligence #selfimprovement #activelistening #personaldevelopment  CHAPTERS: 00:00 - Intro 04:08 - Welcome Susan Bratton Back to the Show 10:25 - Sex Life Bucket List 11:13 - Importance of Communication in the Bedroom 17:50 - Start with Communication Techniques 20:45 - Don't Take It Personally in Relationships 24:51 - Journey to Sexual Wellness 31:50 - Maintaining Sexual Vitality with Age 32:20 - Benefits of Aphrodisiacs 36:33 - The Lusty Bundle Explained 40:32 - Defining Good Sex 44:18 - Understanding the Platinum Rule 52:46 - How to Find Susan Bratton 53:10 - Connecting with Susan Bratton 53:40 - Parting Words of Wisdom 54:17 - Who Needs to Hear This Message 55:10 - OUTRO

On the Brink with Andi Simon
Navigating the Management Maze: Tips for New Leaders

On the Brink with Andi Simon

Play Episode Listen Later May 6, 2025 33:33


On this episode of On the Brink with Andi Simon, I'm thrilled to welcome back Dr. Karl Hebenstreit—organizational psychologist, executive coach, speaker, and now the author of a powerful new book: Explicit Expectations: The Essential Guide and Toolkit of Management Fundamentals. Karl's insights will be eye-opening if you're a leader, manager, or anyone asked to take charge without much training or clarity. His central message? Everything is a conversation—and when expectations aren't explicit, confusion and conflict inevitably follow. From Enneagram to Explicit Expectations You may remember Karl from a previous episode where he shared his passion for the Enneagram. That framework, which focuses on motivation rather than just behavior, changed how he saw people and how they relate to one another. In today's conversation, we explored how that same thinking inspired his latest work—helping new managers step into their roles with clarity, confidence, and connection. Karl's journey into HR and organizational psychology wasn't always linear. Early in his career, he realized that promoting high-performing individuals into management often left them unprepared for what came next. "We promote people and assume they'll figure it out," Karl says. "But without guidance, they're left adrift." That recognition became the seed for his new book. Why We Get Expectations Wrong Karl shared a striking observation: most people operate from their internal "golden rule," assuming that others want to be treated like they are. But what if that isn't true? This insight draws from both the Enneagram and Karl's own coaching experience. Managers often expect others to intuit their expectations, only to be disappointed when those assumptions don't lead to desired outcomes. The solution? Make expectations explicit—hence the book's title. Explicit Expectations is more than just a how-to guide. It's a toolkit grounded in real organizational challenges, especially for newly promoted managers without formal training. It offers a structured way to define goals, conduct one-on-ones, manage performance, lead team meetings, and even handle terminations—all through the lens of clear communication and alignment. From Confusion to Clarity: Building a Living Agreement At the heart of Karl's approach is the Explicit Expectations Engagement and Alignment Guide—a tool that allows managers and employees to co-create clarity. It's not a static checklist but a living document that evolves as business conditions and roles change. It helps each party articulate their motivations, communication styles, and priorities. This idea resonated deeply with me. As a corporate anthropologist, I've seen firsthand how ambiguity breeds misalignment and disengagement. Karl's guide gives teams a shared language and mutual understanding, vital to navigating change—something we know is constant in today's fast-moving workplaces. A Simple but Powerful Question One of my favorite takeaways from our conversation is Karl's approach to team dynamics: "Just ask." Ask how someone prefers to receive feedback, what motivates them, and how they want to resolve conflict. These conversations don't require a PhD in psychology—just curiosity, empathy, and a willingness to listen. Karl emphasized that even without formal Enneagram training, managers can learn to tailor their approach by simply being explicit in conversations. The platinum rule—treating others as they want to be treated—starts with understanding what that looks like for each person. Embracing Differences to Build Stronger Teams Karl and I also explored how embracing cognitive and motivational diversity leads to stronger, more customer-centered organizations. He shared how teams begin to see the value of different Enneagram types and break free from the idea that there's one "right" way to lead or be led. This is especially relevant today as businesses navigate generational differences, hybrid work, and rapid digital transformation. As Karl puts it, "Your team is a microcosm of your customers." Understanding internal diversity helps you connect more authentically with external markets. You may prefer to watch our podcast video on YouTube here: Practical Tools for Real Change Karl's work is deeply relevant whether you're leading a startup or a legacy institution. His book offers practical tools—strategic planning, onboarding, feedback, coaching, accountability, DEI practices—all through the lens of clarity and alignment. These tools are not just about being a better manager; they're about empowering you to be a better communicator and collaborator, capable of driving real change in your organization. And yes, Karl now has an AI-powered training twin! His methods are available in person, virtually, or through AI-enabled programs. As I often say, the future is here—and Karl is helping us manage it better. His methods have the potential to inspire and motivate change, transforming the way we manage and communicate. Key Takeaways from the Episode: Unspoken expectations are a recipe for misalignment. Managers must articulate their needs and ask about others' preferences—don't assume. The Golden Rule is outdated—aim for the Platinum Rule. Understand others' motivations and communication styles to treat them the way you want to be treated. Build a living agreement. Use Karl's Engagement and Alignment Guide to create and revisit shared expectations as goals and roles evolve. You can find Explicit Expectations on Amazon or at your favorite bookstore. To learn more about Karl and his work, visit www.performandfunction.com or connect with him on LinkedIn at Karl Hebenstreit. If you enjoyed this episode, don't forget to subscribe to On the Brink with Andi Simon, leave a review, and share it with a colleague. And remember: the words you use to create the world you live in. Let's make those words clear, kind, and explicitly aligned. By committing to these principles, we can all contribute to a more engaged and harmonious work environment. Listen + Subscribe: Available wherever you get your podcasts—Apple, Spotify, Stitcher, YouTube, and more. If you enjoyed this episode, leave a review and share with someone navigating their own leadership journey. Reach out and contact us if you want to see how a little anthropology can help your business grow.  Let's Talk!   From Observation to Innovation, Andi Simon, PhD CEO | Corporate Anthropologist | Author Simonassociates.net Info@simonassociates.net @simonandi LinkedIn

Kids Ask Dr. Friendtastic
How and why to understand a friend's feelings (Zoya, Age 7)

Kids Ask Dr. Friendtastic

Play Episode Listen Later Mar 29, 2025 5:00


Ep. 97 - Kids Ask Dr. Friendtastic: The platinum rule | Friendship advice for kidsZoya wants to know how to understand her friends' feelings. FREE quiz: Is Your Child a Good Friend? https://eileenkennedymoore.ck.page/e37dcc098fWould YOUR KID like to be featured on the podcast?SUBMIT A QUESTION TO DR. FRIENDTASTIC at https://DrFriendtastic.com/submit (Obviously, this is not psychotherapy, and it's not for emergency situations.)For an easy-to-read TRANSCRIPT, go to: https://DrFriendtastic.com/podcast/Like the podcast? Check out my books and webinars at https://EileenKennedyMoore.com.Subscribe to my NEWSLETTER, https://DrFriendtastic.substack.com, to get podcast episodes sent to your email plus articles for parents.*** DISCUSSION QUESTIONS:- Do you think it's easier to notice when your friends are having positive feelings or negative feelings? Why?- What are some reasons why it's important to try to understand other people's feelings?- Why is it sometimes hard to tell how a friend is feeling? What are some clues that could help you figure this out?- Why is the Platinum Rule even kinder than the Golden Rule?*** You might also like these podcast episodes:Ep. 3 - Kid tries to wreck game (Noelle, Age 10)https://drfriendtastic.substack.com/p/kids-ask-dr-friendtastic-episode-4b8Ep. 86 - How to know if you can trust a friend (Sally, Age 14)https://drfriendtastic.substack.com/p/ep86-sally-age-14-how-to-know-if-you-can-trust-a-friendEp. 92 - What to say when a friend is feeling down (Mason. Age 13)https://drfriendtastic.substack.com/p/ep92-mason-age-13-what-to-say-when-a-friend-feels-down Get full access to Dr. Friendtastic for Parents at drfriendtastic.substack.com/subscribe