The Workplace Effect

Welcome back to The Workplace Effect: Success Stories, where we get the opportunity to chat to our valued and trusted Workplace customers. This week we're speaking to Mark Cotton from the North East Ambulance Service, or NEAS. We'll be hearing all about how NEAS came to use Workplace, how it helps them to do the incredible work that they do and what implementation earned them a Customer Success award from Workplace. Credits Host: Lisa Winstanely Guest: Mark Cotton, North East Ambulance Service Production Company: Mags Creative Music: Artlist

We're excited to welcome the brilliant Daniel Goleman to the Workplace Effect today. Daniel is a renowned psychologist, consultant and leading world expert in emotional intelligence who is well known for his 1995 landmark book, Emotional Intelligence, which was on The New York Times bestseller list for a year-and-a-half, with more than 5 million copies in print worldwide in 40 languages. Emotional intelligence has been shown to improve the performance of organizations more generally, and make leadership more effective. So in this episode we explore how we can go about building emotional intelligence into online and offline management culture to reap these benefits. Credits Host: Lisa Winstanley Guest: Daniel Goleman Production Company: Mags Creative Music: Artlist

Welcome to The Workplace Effect: Customer Stories, where we cover topics specific to the Workplace user experience. This week we're joined on the show by one of Workplace's very own team members, Kitzzy Aviles, our Customer Education Manager, to discuss digital learning from a Workplace perspective to give you lovely listeners the inside scoop on our digital learning offering. Links https://www.meta.com/gb/ Credits Guest: Kitzzy Aviles Production Company: Mags Creative Music: Artlist

As we've explored throughout this series, the working world is becoming increasingly digitised, which feels natural to many, but how do we ensure that we don't exclude or alienate those that might not have the same proficiency or digital literacy? In this episode, Lisa Winstanley talks to Emma Ip from the Great Ormond Street Hospital (GOSH) about the importance of digital learning and specifically for those working on the front-line. This episode explores the issues and challenges that can arise from implementing these initiatives (especially at such scale in an enormous organisation like the NHS) as well as the outcomes, benefits and opportunities that have presented themselves. Credits Host: Lisa Winstanely Guest: Emma Ip Production Company: Mags Creative Music: Artlist

Welcome to The Workplace Effect: Success Stories where we speak to our valued, trusted Workplace customers. This week we are delighted to speak to Laura Kusumoto here at Meta who is able to tell us a little more about the exciting extended reality products that we use here at Meta (that's Virtual & Augmented Reality to you and me) …and how they can benefit our Workplace customers. We're excited to start building our own Avatars! Links https://www.meta.com/gb/ Credits Guest: Laura Kusumoto Production Company: Mags Creative Music: Artlist

Lisa Winstanely is back in the hosting hot seat today. So far in this series we've heard from some incredible guests talking about the ways we're adapting in this new world of work. Today we're looking to the Future of work. For years, technologists have been whispering about the metaverse and new ways of using Virtual Reality and Augmented Reality…which is now starting to emerge. There's been plenty of talk on how the next iteration of the internet – an internet you can step inside – will change gaming, entertainment, and social connections. But the metaverse also means profound changes when it comes to the world of work. So let's dive out of this world and into the Metaverse to find out more with a leading expert, Stephen McDonnell. Credits Host: Lisa Winstanely Guest: Stephen McDonnell Production Company: Mags Creative Music: Artlist

Welcome to The Workplace Effect: Success Stories where we speak to our valued, trusted Workplace customers. Today Lisa Winstanley welcomes Donna Hanson from Flight Centre, one of the first adopters of Workplace in the USA. The travel industry was hugely impacted in the pandemic and Donna talks about how Workplace helped the company deal with that transition. Links https://www.fctgl.com/about-us/ Credits Guest: Donna Hanson, Flight Centre Production Company: Mags Creative Music: Artlist

This month's host, Lisa Winstanley, is joined by a Technology Leader and Powerhouse in the field, Bruce Daisley. They discuss the importance of culture in the workplace. Is it as elusive as we think and what can both individuals and companies do to help create a positive working culture? Bruce shares all his incredible experience and insights. We are also giving away 8 copies of Bruce's book, Fortitude. To be in with a chance of winning, sign up to the Workplace Pioneers Programme. Click this link: https://www.workplace.com/pioneer-program Credits Host: Lisa Winstanely Guest: Bruce Daisley Production Company: Mags Creative Music: Artlist

Welcome to The Workplace Effect: Success Stories where we speak to our valued, trusted Workplace customers. Today Cinzia Soro is joined by Roisin Mackenzie from SAGA. Links SAGA: https://www.saga.co.uk/ Credits Guest: Roisin Mackenzie, Saga Production Company: Mags Creative Music: Artlist

This month's host, Cinzia Soro, welcomes the Author and founder of The Culture Builders and Tuddl, Jane Sparrow, as they discuss why the new hybrid working model works for both the employer and the employee. For the majority of us, we were all thrown into remote working throughout the pandemic. And many of us still work this way! It's evolved and transformed the way we work and our daily lives. But hybrid working looks different for us all. Links www.theculturebuilders.com https://tuddl.com/ Credits Host: Cinzia Soro Guest: Jane Sparrow Production Company: Mags Creative Music: Artlist

Welcome to The Workplace Effect: Success Stories where we speak to our valued, trusted Workplace customers. Today we speak to Emma Davies from Moneypenny. Links Moneypenny: https://www.moneypenny.com/uk/ Credits Guest: Emma Davies, Moneypenny. Production Company: Mags Creative

We kick off the brand new series of The Workplace Effect by looking at the Employee Experience. As much as we might not want to admit it, work is a massive portion of people's lives, wellbeing and happiness. In fact, the average person will spend 90,000 hours at work over a lifetime, so ensuring it's a supportive and happy place is pretty important. Our first host, Nikki Duberry, talks to the wonderful Tom Gibby, co-founder of The Bot Platform as they discuss why bots are here to stay and how they can help connect you and your employees. Links The Bot Platform: https://thebotplatform.com/ Credits Host: Nikki Duberry Guest: Tom Gibby Production Company: Mags Creative

Last series, we celebrated our Pioneers ….and now… this brand new podcast series is designed to help you navigate the new working world we live in. Listen to The Workplace Effect every month, where we aim to help you turn your company into a community. We'll hear from industry experts, Workplace Customers and different hosts….and each will add their own insights and top tips from their field of expertise to create a living manifesto that will grow with each listen. Think of this as a handbook…for your Workplace. Launching Monday 6 June wherever you listen to your podcasts.

During what has been a difficult year for many both professionally and personally WW has been able to connect its entire organisation and build community on Workplace - from frontline employees to C-Suite executives. We caught up with Liz Morgan, Corporate Communications Manager at WW on how the company has managed to encourage an inclusive community with the use of Workplace. Enabling a smooth transition from remote working to a hybrid environment, as employees return to the office. Guest speakers: Liz Morgan, Corporate Communications Manager

We explore how, with the help of Workplace from Meta, Asiacell has been able to launch an innovation programme that not only encourages employees to share ideas, but allows these employee ideas to be seen by the C-Suite within the organization, and ultimately be implemented quicker. We caught up with Bassam Shhadeh from Asiacell to find out more on this, and heard how he has successfully driven the use of integrations within the Workplace from Meta platform, to keep motivations high and employees connected. Guest speakers: Bassam Shhadeh, Marketing Communications Manager

Internal communications in a hybrid world of work is much more complex. It is therefore not only essential but crucial that diversity, equity, and inclusion are established within every key business function. We caught up with Sarah Kheir, AVP, Head of Enterprise Diversity, Equity & Inclusion and Buddy Jarjoura, Communications and Marketing Lead, Global Talent at Sun Life, on the ways they have used Workplace to ensure their work environment is an inclusive community. A community that supports diversity of their employees, as well as reflects their clients and partners, enabling them to better serve their unique culture and needs. Guest speakers: Sarah Kheir, AVP, Head of Enterprise Diversity, Equity & Inclusion Buddy Jarjoura, Communications and Marketing Lead, Global Talent

Internal communications have always played a crucial role in empowering employees across all parts of an organization. But over the past year, this vital business function has shone through as the lynchpin for building culture capital in difficult times. We caught up with Sarah Madsen and Ashley Yazbec from Lockton Companies, to discuss how Workplace integrates with Lockton's technology ecosystem, enabling their teams to nurture a culture focused on empowering employees - no matter where they sit within an organization. Host: Amelia Kirby, Technology Partnerships for Workplace from Facebook Guest speakers: Sarah Madsen, Internal Communications Manager Ashley Yazbec, Technology Advocate Please subscribe, to get updates when new episodes of #PioneerCast go live.

Internal communications have always been an integral part of employee engagement but the past 18 months have demonstrated the crucial role internal comms professionals play in providing a positive employee experience. We catch up with Jalan Nored, Internal Communications Specialist at Divisions Maintenance Group, as he discusses the importance of tools that enable internal comms to be creative and engaging, and how Workplace has helped strengthen relationships with both customers and employees. Guest speaker: Jalan Nored, Internal Communications Specialist, Divisions Maintenance Group Please subscribe, to get updates when new episodes of #PioneerCast go live.

Organizations globally have been impacted by the pandemic, with lockdown restrictions and social distancing still in place for many individuals. Connecting employees across countries and time zones was already a challenge with the pandemic adding another layer of complication as businesses navigate the world of remote work and hybrid workforces. Fostering company-wide connection is now more important than ever. In this episode we catch up with Jane Keith and Tasneem Yahya about IFS's approach to nurturing and instilling strong employee engagement across the board. Guest speakers: Tasneem Yahya, Internal Communications Manager, IFS Jane Keith, Chief HR Officer, IFS Please subscribe, to get updates when new episodes of #PioneerCast go live.

The global pandemic has had an impact on many elements of business operations, as employers quickly got to grips with changes in the working environment and launched initiatives to ensure the employee experience remained as positive as possible. While many organizations implemented furlough, some still continue to recruit and are faced with the challenge of onboarding new employees without ever meeting them in person. In this episode, we catch up with Kevin McLennan from AB InBev Africa to discuss; the importance of onboarding for a positive employee experience; how onboarding has been adapted to cater for hybrid workforces; and some top tips you can use to enhance the onboarding process in your organization. Guest speaker: Kevin McLennan, Digital Content Strategist, Anheuser-Busch InBev Please subscribe, to get updates when new episodes of #PioneerCast go live.

In this episode, Nikki DuBerry, Customer Marketing Lead at Workplace from Facebook, is joined by Virgin Atlantic's Megan Buck, to discuss the role open and transparent communication has played in helping Virgin Atlantic stay connected to its people during the global pandemic. Megan shares her experiences using tools like live video and interest based groups to keep employees - from leadership to frontline teams - connected and engaged. Guest speaker: Megan Buck, Channels and Social Manager, Virgin Atlantic Please subscribe to get updates when new episodes of #PioneerCast go live.

In episode two, we catch up with Marcos Eleftheriou from international hotel group Ennismore, to explore how they connect employees and customers to their brand and nurture a community based culture using Workplace from Facebook. The travel and hospitality industry, like many others, has had to adapt and innovate in reaction to the global pandemic. But as a result, employee morale and culture is often at risk. In fact, a recent study found that only 43% of Hotel, Travel and Leisure workers have had a positive working experience during the COVID-19 pandemic. That's not the case at Ennismore. Join Nikki DuBerry, Customer Marketing and Advocacy Program Lead at Workplace from Facebook, to hear how Marcos and his team use the Workplace platform to maintain a strong brand culture and enable employees to bring their best self to work, even through one of the hardest periods for their industry. Guest speaker: Marcos Eleftheriou - Director of Culture, Internal & Corporate Communications at Ennismore To find out more about how organizations across a range of sectors use Workplace from Facebook to build better connections, visit our website.

Join us as we explore how UK burger chain, Honest Burgers, used automation and bots to get through the challenges many businesses in the hospitality sector faced during the global pandemic. Pubs, restaurants and cafés account for 1.8 million jobs in the UK and, according to the largest trade association in the sector, UK Hospitality, three quarters of these businesses are at risk of insolvency. Our host Anahid Basmajian, Global Lead for Client Experience Programs at Workplace chats to Daniel Davis and Dub Lee about how automation has helped their organization in these challenging times, getting their advice for any listeners who are considering implementing bots on the Workplace from Facebook platform. Guest speakers: Daniel Davis - Engagement & Communications Manager Dub Lee - Systems Architect To find out more about how organizations across a range of sectors use Workplace from Facebook to build better connections visit our website.