Travel Pro Theory

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Join Kate Thomas & Heather Christopher for Travel Pro Theory. This is the true story of two travel professionals with over 20 years of experience. Find out what happens when we air the behind the scenes. We want to provide a place to get ideas, actionable items, support, bring light to industry i…

Travel Pro Theory


    • May 10, 2022 LATEST EPISODE
    • weekly NEW EPISODES
    • 41m AVG DURATION
    • 48 EPISODES

    4.8 from 29 ratings Listeners of Travel Pro Theory that love the show mention: tpt, advisor, heather, agents, travel, katie, honesty, industry, valuable, encouraging, ladies, wisdom, working, advice, business, lot, love, always, new, funny.



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    Latest episodes from Travel Pro Theory

    The Finale

    Play Episode Listen Later May 10, 2022 33:11


    Wrap up of the pod as we know it

    Q: How do you find the balance between giving away enough knowledge to attract leads , but not giving away everything for free

    Play Episode Listen Later May 4, 2022 9:15


    Its our 2nd to last episode peeps, if you have enjoyed the ride on this pod I invite you to come and join me over in The Digest, where the fun is just getting started. DM me @travelprotheory for details. --- Support this podcast: https://anchor.fm/travelprotheory/support

    Q: Should you start with a host or get your own IATA

    Play Episode Listen Later Apr 26, 2022 7:40


    Guys if you haven't yet, jump over to TPT and sign up for The Digest. The pod is winding down, so hope to see you in The Digest for all the juicy content to come. --- Support this podcast: https://anchor.fm/travelprotheory/support

    Q: How do you set boundaries with clients?

    Play Episode Listen Later Apr 19, 2022 10:59


    Quick announcement -- want to introduce you to TPT: The Digest. It's where all Travel Pro Theory content is moving to for a low subscription price of $5/month and you can try it out for $1 your first month. Meaning, we're coming to the last weeks of the pod. All content will be moving there, and delivered straight to your inbox twice a month. Then into this episode on the ever evolving topic of boundaries Enjoy! --- Support this podcast: https://anchor.fm/travelprotheory/support

    Q: How much and in what ways are advisors expected to contribute when collabing with a dmc?

    Play Episode Listen Later Apr 12, 2022 11:59


    Should you come to your DMC with itinerary ready? Or let them do the heavy lift on planning? Listen and find out! --- Support this podcast: https://anchor.fm/travelprotheory/support

    Q: Pricing B2B vs B2C?

    Play Episode Listen Later Apr 5, 2022 5:24


    I was asked if it's better pricing if a client comes to me directly vs coming to me via an advisor. Listen in to find out the answer. Have a Q? Send you question over via instagram, see you there! --- Support this podcast: https://anchor.fm/travelprotheory/support

    Q: How do you decide what to post on TPT vs North + Leisure?

    Play Episode Listen Later Mar 29, 2022 8:04


    Going over what I talk about on Travel Pro Theory vs my supplier business North + Leisure on Instagram As always if you have questions DM me @travelprotheory --- Support this podcast: https://anchor.fm/travelprotheory/support

    Q: Tips on training + how to say your expectations are off base

    Play Episode Listen Later Mar 22, 2022 12:43


    It's a two for Tuesday this week friends! Listen in for tips on training a VA or IC, and how to tell prospective clients your expectations are WAY off base Loving these eps? Leave a review on iTunes --- Support this podcast: https://anchor.fm/travelprotheory/support

    State of the Industry chat

    Play Episode Listen Later Mar 15, 2022 26:54


    If you've been hanging with me on stories lately, you have been a part of the convo about what is going on in the industry right now. This episode is a longer riff on the same topics I wrote about in this Travel Age West piece - https://www.travelagewest.com/Industry-Insight/Opinion/travel-agency-supplier-client-relationship-challenges-2022 --- Support this podcast: https://anchor.fm/travelprotheory/support

    Q: How to get clients to stop doing multiple destinations in one trip

    Play Episode Listen Later Mar 8, 2022 10:45


    Know your talking points and also know when to walk away. Send your Q's to @travelprotheory on the gram --- Support this podcast: https://anchor.fm/travelprotheory/support

    Q: What red flags do you look for?

    Play Episode Listen Later Mar 1, 2022 9:39


    Juicy one! Hear what red flags I look for when working with a traveler OR a travel advisor. Have a Q for the pod? DM @travelprotheory --- Support this podcast: https://anchor.fm/travelprotheory/support

    Q: should I send itinerary with supplier branding?

    Play Episode Listen Later Feb 22, 2022 11:54


    Is it risky to send an itinerary out to your client with the supplier branding on it? Listen and find out! --- Support this podcast: https://anchor.fm/travelprotheory/support

    Q: When to use 2 suppliers + pointers for creating a website

    Play Episode Listen Later Feb 15, 2022 10:45


    Two for Tuesday! In this ep I cover how to handle using multiple suppliers when there's more than one destination on a trip and also, go over my quick pointers for creating a website --- Support this podcast: https://anchor.fm/travelprotheory/support

    Q: Efficient ways to produce quotes, so you don't waste time

    Play Episode Listen Later Feb 8, 2022 10:38


    Saving time isn't just about systems. It's about building authority in a way that means your clients question you less, and trust you more. If you have questions hit me up in the DMs @travelprotheory --- Support this podcast: https://anchor.fm/travelprotheory/support

    Q: Building Relationships -- what does that actually look like in practice?

    Play Episode Listen Later Feb 1, 2022 7:18


    So how does one actually go about building relationships? Listen for my quick tips on ways to engage with industry peeps you want to connect with. Have a question you want answered on the pod? DM me @travelprotheory --- Support this podcast: https://anchor.fm/travelprotheory/support

    Q: How do you approach NOT shopping suppliers when you are new?

    Play Episode Listen Later Jan 25, 2022 7:46


    Today's Q is: How do you approach NOT shopping suppliers when you are new? Want your question answered on the pod?  DM @travelprotheory --- Support this podcast: https://anchor.fm/travelprotheory/support

    Q's: How do you tackle the minimum spend for clients during the consult + How to find a travel mentor

    Play Episode Listen Later Jan 18, 2022 11:43


    This episode I am answering the following: How do you tackle the minimum spend for clients during the consult How to find a travel mentor As always, if you want your question answered on the pod, please DM me @travelprotheory on the gram or shoot an email to kate@travelprotheory.com --- Support this podcast: https://anchor.fm/travelprotheory/support

    Trailer: Travel Pro Theory Q+A

    Play Episode Listen Later Jan 18, 2022 4:31


    The pod is back! Q+A Tuesday has moved from the gram to the pod. What does this mean? More in depth answers and a place to find questions already answered. What else is up with TPT? Well here is how we can work together: VIP Voxer days and in beta rounds now there is also The Template, it's the most comprehensive web template on the internet (yep, that's true). --- Support this podcast: https://anchor.fm/travelprotheory/support

    Getting started with FITs

    Play Episode Listen Later Apr 8, 2021 28:21


    This episode is answering a listener Q, which is how to get started booking FIT. I'm going over what to consider before adding FIT into your business, and the differences in booking FIT itineraries on your own vs partnering with suppliers. Do you have a question for TPT? Hop on over to instagram, @travelprotheory and send a DM --- Support this podcast: https://anchor.fm/travelprotheory/support

    Budget Re-Release

    Play Episode Listen Later Mar 9, 2021 45:40


    Throwback to our 2nd episode ever released on budget. This one feels extra timely now, as we prepare for travel interest to pick up in the coming months, it's important we have the ever important money talks with clients. Post-pandemic we'll have be diligent to educate our clients on why there won't be a ton of travel "deals" dropping and how travel pricing is based on supply + demand. With reschedules still to confirm, and a pent up demand, we'll be facing more challenges than usual. As always I'd love to hear from you, send me a DM @travelprotheory on the gram

    When to spend and when to bootstrap

    Play Episode Listen Later Feb 4, 2021 76:30


    Originally an IG live, this chat was about money and your business. Specifically when to spend vs when to bootstrap it in your business. Want to be a part of the next live? Make sure to follow @travelprotheory on IG.

    2020 Wrap Up

    Play Episode Listen Later Dec 23, 2020 34:05


    It's the end of the year, so it's a 2020 wrap up. Going over systems I use, struggles + positives of 2020, thoughts for 2021 and goals for the year ahead. If you have enjoyed the podcast this year, I'd love if you take a moment to leave a review on iTunes. I'd love to hear from you, dm @travelprotheory and let me know your thoughts on what's coming in travel for 21 and your goals!

    Email Marketing with Nicole Barrett

    Play Episode Listen Later Nov 13, 2020 61:28


    Who here struggles with email marketing? Yep my hand is raised too . Nicole Barrett of the Travelpreneur Academy knows all about it and can actually make it easy + doable. In this ep learn her industry background that gives her a unique perspective and ability to teach Travel Pros how to use email to increase their biz. She just dropped her List Building Kit where you can learn to attract, engage and convert clients. Get it by 15 Nov for best pricing AND if you sign up via TPT you'll also get extra bonuses. Link in IG bio, on TPT web or simply send me a DM @travelprotheory and I'll get all the details directly to you.

    Heather Coffee Chat

    Play Episode Listen Later Oct 20, 2020 122:20


    This is an emotional one guys. Heather is taking a step back from TPT as she's now doing virtual school with her littles. So we decided to process and share the news on the pod. This ep has a few crying spells and, we even came up with some great industry ideas along the way.

    Mindset with Korrine Johnson

    Play Episode Listen Later Aug 28, 2020 55:44


    On this ep I'm chatting with Korrine Johnson about mindset, flow, and trusting your gut in your business. We're encouraging you to stop grieving 2020, and start getting intentional for the path ahead of you. You may know Korrine from Journeys Travel, her travel agency; from Travel Biz Boss, where you can get some sweet templates; from the TIN Lounge, a travel news podcast with co-host Theresa Chu-Bermudez ; or as part of the Refresh Squad! Connect with Korrine on IG @travelbizboss As always, you can find me @travelprotheory

    August Mini

    Play Episode Listen Later Aug 5, 2020 13:29


    Kate here with some updates! Dropping a minisode to give you the scoop on the good stuff we've got going on this month. I'm doing a collab with Nikita Brown, Nicole Barrett and Korrine Johnson for a 5 day Client Attraction Challenge kicking off 10 August. Both Heather & I will be hosting a Think Tank for the Future Leaders in Travel Retreat on 31 August. We'll be talking about the future of the Supplier + Advisor relationship. Hope to see you at both!

    Future of Supplier Advisor Relationship

    Play Episode Listen Later May 21, 2020 73:35


    This was recorded during the days of Corona, and we are talking about the future of the supplier + advisor relationship. Truthfully, this is going to be an ongoing convo, but here are our first thoughts. As always you can join the conversation @travelprotheory on instagram

    Coffee Chat/Listener Qs

    Play Episode Listen Later Apr 14, 2020 52:50


    It's our first episode in the time of Covid-19. We talked through a lot of listener questions/topics, things like how mentally deal with the tsunami of cancellations, should you pivot, what marketing language to use, and more. We will be releasing bundle #3 soon, and have another project in the works, please follow @travelprotheory on instagram to get updates.

    IC's

    Play Episode Listen Later Mar 4, 2020 65:37


    In this ep we are talking about Independent Contractors. We go over alternative options, risks and how to decide if you are ready. As always you can reach us on IG @travelprotheory

    Graduate your clients

    Play Episode Listen Later Feb 11, 2020 47:00


    This is all about how you go from those early days of working with anyone and everyone, to moving up to the next level of clients. Before bringing in any outside help, follow these steps: 1 - You become too busy. Identify what needs to change. 2 - Reevaluate your systems/process. How can you improve or what can you say no to. 3 - Rinse and repeat.

    Suppliers

    Play Episode Listen Later Dec 27, 2019 90:28


    Everyone's fav topic - suppliers! We're talking about different types (even stumble onto a definition) and how they fit in with consortias or preferred lists.

    End of year, 2020 plan

    Play Episode Listen Later Dec 4, 2019 55:11


    In this one we are doing a bit of a wrap up for 2019 and talking about what's to come for 2020. As always we'd love to hear from you, find us on Instagram @travelprotheory

    Coffee Chat

    Play Episode Listen Later Oct 29, 2019 59:24


    Doing it a little different this time! We're constantly talking things out in the background, so for this episode we went full freestyle. Here us riff on changes in the travel industry and talking out what changes we think are coming.

    Assistants + ICs

    Play Episode Listen Later Sep 24, 2019 68:07


    We are asked about hiring all the time, and while we don't claim to be the experts (we're in the thick of it now) as always we are happy to share. In this episode we talk out bringing on assistants and ICs. As always you can reach us on the gram @travelprotheory

    Why no barrier to entry is bad for all of us

    Play Episode Listen Later Aug 29, 2019 72:13


    It's incredibly easy to join our industry as a travel advisor. Too easy, in our opinion. We go over why having no barrier to entry is hurting all of us.

    Fees + Operators

    Play Episode Listen Later Aug 2, 2019 74:27


    We are asked about fees all the time, so that's what this episode is all about. When to charge, how much to charge, we walk you through our thought process on this topic. We also touch on a bit of how operators work, as it relates to recent news of bigger names going under.

    Fam Trips & Relationships

    Play Episode Listen Later Jul 11, 2019 60:15


    This one is all about fam trips and relationships! Note - I (Kate) get a smidge ranty at bits on this one. Please don't take it personally, I had just come off a bad experience and had some misdirected frustration. No intro or edits on this one, we recorded in a different studio with different software so is what it is peeps.

    Listener Qs - Vol 3

    Play Episode Listen Later Jun 14, 2019 45:54


    Another listener question ep! We were asked, what makes travelers buy? So we walk you through what we've learned over the years.

    Listener Questions - Vol 2

    Play Episode Listen Later May 17, 2019 57:34


    Another round of listener Q's - in this we cover how to handle weather issues, tangent a bit into social media and then also touch on how to handle issues on the ground.

    Should you start a business

    Play Episode Listen Later Apr 26, 2019 65:16


    Debating on starting a business? We go over what we wish we would have known, the challenges and how it impacts the rest of your life.

    Client Expectations

    Play Episode Listen Later Mar 26, 2019 81:13


    We're diving deep into Client Expectations, which is the name of the game. How to live up to the title of "advisor" and not order taker. We also touch on the supplier/advisor relationship and how that impacts your clients. Side note, a solid workflow can help with managing expectations. If you need one, pop on over to travelprotheory.com to snag Template Bundle 2.0.

    Destination Education

    Play Episode Listen Later Mar 7, 2019 71:44


    This is an extension of the Listener Q's Vol 1 episode. We go into detail on getting destination/product education.

    Listener Q's - Vol 1

    Play Episode Listen Later Feb 11, 2019 70:18


    We've been getting in so many great questions from listeners so we're going to start covering them in the episodes (anonymously). In this episode we tackle the question of how did you get started in your business and how do you continue education. Do you have questions for us? Message us on IG @travelprotheory or email us hello@travelprotheory

    Systems Part 1 (2018)

    Play Episode Listen Later Jan 11, 2019 67:08


    Recorded at the end of 2018, we are going over the main services we use to make life a little easier and what is on our radar for 2019. Want help with workflow? Head to TravelProTheory.com where we have Template Bundle 2.0 available now.

    Crowdsourcing

    Play Episode Listen Later Dec 28, 2018 51:16


    You know, when your client decides that 20 other people need to read and weigh in on their itinerary, and suddenly you have a lot of work on your hands. This is the video we mention in the podcast https://www.youtube.com/watch?v=bqPARIKHbN8

    crowdsourcing bqparikhbn8
    SLOW TRAVEL

    Play Episode Listen Later Nov 28, 2018 56:25


    We break down why we want to encourage travelers to slow it down. Note -- there is a slight echo near the end, but we wanted to go ahead and post because done is better than perfect, and the content was great.

    Budget

    Play Episode Listen Later Nov 28, 2018 43:10


    This one is all about budget. From all the reasons you need to get a budget from your clients and our tips to help you get there.

    What is Travel Pro Theory?

    Play Episode Listen Later Nov 27, 2018 31:28


    So what exactly is Travel Pro Theory? Find out here.

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