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In September of 2021 a suspect involved in a carjacking and attempted homicide led police in a vehicle pursuit that ended in a car crash in Farmington Utah.  The suspect fled on foot across Interstate 15 into a residential neighborhood prompting patrol officers to establish a perimeter and begin a search with a K9 unit.  During the search a single gunshot was heard,  South Davis Metropolitan SWAT and North Davis Metropolitan SWAT were both activated to conduct a house -to-house search. Operators discovered a bullet hole in a residence window, and shortly after, a male exited nearby home in a vehicle. He was stopped and informed operators that his family was being held hostage and that the suspect had sent him to check for police. As operators moved toward the residence, a juvenile female escaped through a window. Debriefing the father and daughter, it became clear that three more hostages remained inside the home with an armed suspect. Negotiated side and a handgun was recovered next to his body. My guest today is Lieutenant Andrew Smith. Andrew began his law enforcement career with the Utah Highway Patrol in 2008. In 2011, he left the highway and began working for the West Bountiful Police Department. He joined the South Davis Metropolitan SWAT team in 2012 and eventually moved to the Bountiful City Police Department in 2013, where he worked his way through various assignments and promoted to the rank of lieutenant and team commander of the South Davis Metropolitan SWAT team. Anders held numerous leadership positions in the department, including FTO, lead scout, entry team member, and assistant team leader, and is currently the South Davis Metropolitan SWAT team commander. He's been honored with numerous unit citations as a member of the police department and SWAT team, including his involvement in two hostage rescue operations and two Bountiful City Police Department chief stars, one of which was for his response to an active shooter at a local junior high.Contact Info:Lt Andrew Smith – asmith@bountiful.govBooksLegacy by James Kerr – ISBN-13 - 978-1472103536 

In this insightful episode, explore why everyone is becoming an AI operator and why mastering prompt engineering is the key differentiator in the modern workforce. Learn how to effectively communicate with AI to get the results you want—a skill that takes just 10 minutes of proper setup versus 50 minutes of back-and-forth fixes. The conversation also delves into global marketing challenges across different cultures and geographical regions, examining real examples from Sweden to the UK to show how cultural nuances still matter despite the supposed cultural flattening from media. A major part of this discussion focuses on demystifying "revolutionary" technology buzzwords. Discover how cloud computing, APIs, and AI integration aren't actually new—they're just rebranded existing concepts with fancy names. From AWS RDS being just hosted MySQL to MCP being REST API calls, learn to see through the marketing terminology and recognize the simplicity beneath. The episode concludes with thought-provoking discussions about AI's potential for real-world task automation, existential risks, and why treating AI like a good team member with proper context and instructions leads to superior results. Perfect for: Content creators, social media managers, and anyone looking to understand modern technology without the jargon. Try Vista Social for FREE today Book a Demo Follow us on Instagram Follow us on LinkedIn Follow us on Youtube

Cash is king, period. In this episode, the operators get real about why cash flow matters more than your P&L, EBITDA, or vanity revenue numbers. They share their worst "cash crunch" war stories, like pushing payroll or having to choose between buying inventory and paying taxes. To prove a hard lesson: even profitable businesses go bankrupt all the time. You'll learn the backward-sounding truth of e-commerce: rapid growth bleeds cash, while slowing down can actually fill your bank account. They get into the weeds on risky trend-based inventory, and how to get your suppliers to finance your growth by trading margin for better terms. They also cover the real cost of equity (why you should probably just take the money) and why you need a serious finance team and audits long before you ever think about selling.Chapters:00:00:00 - Introduction00:03:07 - Worst Cash Crunch Moments00:18:26 - How Growth & Inventory Type Affect Cash Flow00:34:50 - Tactical Ways to Protect Cash00:46:26 - The Truth About Equity Financing01:03:27 - Partnership, Paranoia, and Playing the Leverage GamePowered By:Fulfil.io.https://bit.ly/3pAp2vuThe Only Cloud ERP Designed to Efficiently Scale 8 and 9-Figure Brands. Northbeam.https://www.northbeam.io/Richpanel.https://www.richpanel.com/?utm_source=9O&utm_medium=podcast&utm_campaign=ytdescSaras.https://bit.ly/9OP-YtdescRivo.https://www.rivo.io/operatorsSubscribe to The Marketing Operators Podcast here:https://www.youtube.com/@MarketingOperatorsSubscribe to The Finance Operators here:https://www.youtube.com/@FinanceOperatorsFOPSSign up to the 9 Operators newsletter here:https://9operators.com/

Join an active community of RE investors here: https://linktr.ee/gabepetersenCRACKING THE CODE ON AFFORDABLE HOUSING INVESTING

Want Matt's favorite AI tools + playbook? Get it here: https://clickhubspot.com/vgb Episode 83: Are Adobe's new AI tools the future of creative work, or could generative models spell the end for legacy platforms like Photoshop? Matt Wolfe (https://x.com/mreflow) is joined by Matthew Berman (https://x.com/MatthewBerman), creator of Forward Future and a leading voice covering the front lines of artificial intelligence, from major tech events like Dreamforce to hands-on interviews with the innovators shaping tomorrow. In this episode, Matt and Matthew break down the biggest headlines from the week in AI: Adobe's conversational assistant and existential business challenges, Nvidia's mind-bending new investments and political maneuvering, OpenAI's bold timeline to build a self-improving AI researcher, and the viral Neo Humanoid robot—are we ready to trust a home robot with our privacy? Packed with fresh takes, inside scoops, and speculative predictions, this fast-moving conversation is your front row seat to the unfolding era of AI and robotics. Check out The Next Wave YouTube Channel if you want to see Matt and Nathan on screen: https://lnk.to/thenextwavepd — Show Notes: (00:00) AI Insights and Future Predictions (03:41) Photoshop Adds AI Chat Assistant (08:08) Adobe, AI, and Creative Future (10:26) Adobe's AI Future Concerns (15:53) Nvidia GTC Highlights (17:23) Nvidia's Investment Cycle Explained (20:23) AI Investment: Over-Investing Now (26:06) Automated AI Researcher Timeline (29:00) AGI vs Self-Improving AI (30:47) AGI Verification Panel Announced (36:04) First US Humanoid Robot Launch (39:18) Robot Tasks: Autonomy vs. Operators (41:50) Affordable Car with Practical Benefits (44:07) Future Live Streams Enthusiasm — Mentions: Matthew Berman: https://www.linkedin.com/in/matthewberman Forward Future: https://www.forwardfuture.ai/ TechCrunch Disrupt: https://techcrunch.com/events/tc-disrupt-2025/ Nano Banana: https://nanobanana.ai/ Nvidia GTC: https://www.nvidia.com/gtc/ Neo Humanoid Robot: https://www.1x.tech/order Get the guide to build your own Custom GPT: https://clickhubspot.com/tnw — Check Out Matt's Stuff: • Future Tools - https://futuretools.beehiiv.com/ • Blog - https://www.mattwolfe.com/ • YouTube- https://www.youtube.com/@mreflow — Check Out Nathan's Stuff: Newsletter: https://news.lore.com/ Blog - https://lore.com/ The Next Wave is a HubSpot Original Podcast // Brought to you by Hubspot Media // Production by Darren Clarke // Editing by Ezra Bakker Trupiano

This week, we're taking an even deeper dive into all things BFCM. How the team is approaching forecasting, pacing, and spend strategy heading into the most important stretch of Q4. We break down how each of us is projecting November and December revenue this year, how new product launches and category expansion factor into those forecasts, and what data we're using to stay accurate in real time.Connor M walks us through his Holiday Sale Revenue pacing sheet, showing exactly how he tracks daily revenue and ad spend targets, while the group compares different approaches to pacing across brands and channels.We also dig into how we're scaling YouTube, Meta, and CTV spend, what the latest incrementality tests are showing, and how to use ROAS lift to decide when to push hardest.Finally, we wrap up with a look at holiday shipping cutoffs, with how distribution and messaging strategies shift in December, the “Q5” opportunity that follows, and how to make the most of those final weeks of the year when every day still counts.Holiday Sale Revenue Pacing Sheet: https://docs.google.com/spreadsheets/d/13W_a721DjhlgtLqUj7iC7w32NtitbnNnA9kYifws1NQ/edit?gid=973800920#gid=973800920If you have a question for the MOperators Hotline, click the link to be in with a chance of it being discussed on the show: https://forms.gle/1W7nKoNK5Zakm1Xv6Chapters:00:00:00 - Introduction00:09:04 - Black Friday Prep & Timelines00:20:17 - How to Re-Forecast Q4 Revenue00:35:41 - BFCM Pacing Sheet Walkthrough00:50:57 - Visualizing Pacing Data & The 12% Stat01:02:40 - Holiday Shipping Cutoff StrategiesPowered by:Motion.⁠⁠⁠https://motionapp.com/pricing?utm_source=marketing-operators-podcast&utm_medium=paidsponsor&utm_campaign=march-2024-ad-reads⁠⁠⁠https://motionapp.com/creative-trendsPrescient AI.⁠⁠⁠https://www.prescientai.com/operatorsRichpanel.⁠⁠⁠https://www.richpanel.com/?utm_source=MO&utm_medium=podcast&utm_campaign=ytdescAftersell.https://www.aftersell.com/operatorsRivo.https://www.rivo.io/operatorsSubscribe to the 9 Operators Podcast here:https://www.youtube.com/@Operators9Subscribe to the Finance Operators Podcast here:https://www.youtube.com/@FinanceOperatorsFOPSSign up to the 9 Operators newsletter here:https://9operators.com/

Editor's Note: Download the audio version below and click here to subscribe to our newsletter.This week, Vince Ning, co-founder and CEO of Nabis (think can-Nabis), joins the Cannabis Equipment News podcast to discuss the regulations that could fix the cannabis supply chain, his thoughts on interstate commerce, how he secured Y Combinator backing, the state of the legal and illicit markets in California and how he is improving commerce for operators by building a cannabis wholesaling platform with the largest portfolio of cannabis brands in the world.Nabis has a significant presence in California (30% of market), Nevada (50%) and New York (15%) and does more than $1 billion in wholesale transactions (about 5% of the U.S. market) each year, according to Ning. We also discuss the threatened excise tax in California and Michigan's 24% wholesale tax set to begin January 1, 2026.

The hardest part of transformation is knowing what to let go of.Dan O'Connell, now leading Front as CEO and formerly on the board at Dialpad, joins Joubin Mirzadegan to explore the delicate balance between legacy and innovation as he leads a decade old company through the AI revolution.He also reflects on why courage and control can coexist in leadership, and what it means to “make decisions that give you energy.”Guest: Dan O'Connell, CEO of Front​Connect with Dan O'ConnellXLinkedIn​Connect with JoubinXLinkedInEmail: grit@kleinerperkins.com​Learn more about Kleiner Perkins

DeFi Dave, Head of Growth at Cap Money, joins us to talk about how Cap found product-market fit for restaking. Dave breaks down Cap's three-sided marketplace connecting stablecoin users, market makers (operators), and risk takers. Operators access undercollateralized loans backed by restaked ETH/BTC, paying 8-11% to beat their strategies. If they fail, risk takers eat the loss—users stay protected. We also dive into lore building, why most restaking hype was overblown, and how Cap brings Wall Street on-chain. Subscribe to the newsletter! https://newsletter.blockspacemedia.com Notes: - Cap has $15-20M currently lent to operators - Operators pay 2-4% premium fees to risk takers - Total borrowing costs range from 8-11% hurdle rate - Risk takers earn 6-7% all-in real yield - Uses EigenLayer and Symbiotic for restaking layer Timestamps: 00:00 Start 01:12 Who is DeFi Dave? 02:19 What is Cap? 07:31 Restaking & yield 09:22 Yield range 11:48 Institutional flows 12:50 Cap vs Wildcat 14:07 Legal recourse? 15:42 Staked CUSD vs CUSD 16:25 Current operator marketcap 17:08 Loan terms 19:42 CUSD vs Others 21:48 Ready for institutional capital? 23:59 Other staking use cases? 27:26 Stablecoin regulation 30:23 Collateralization 32:09 Lore building 35:38 The power of belief 41:29 What does Dave do all day? 43:56 Competitive advantage 47:57 What are Caps? 49:08 Gwarts opinion on Cap The Gwart Show is sponsored by Ellipsis Labs. Backed by Paradigm, Electric Capital and Haun Ventures. The founders, Eugene and Jerry, have experienced Citadel Jane Street in the Solana Core team since launching their order book DEX, Phoenix. They've done over $80 billion in trading volume by making onchain order books competitive with centralized exchanges. Ellipsis is hiring for New York-based engineers. Work with a small focus team who are results driven, collaborative, and use a modern stack. If you're an engineer who wants to work on infrastructure that's already proven itself in the market, go to ellipsislabs.xyz. Learn more about your ad choices. Visit megaphone.fm/adchoices

DEAR PAO: Sanitation compliance for food service operators | Nov. 3, 2025Subscribe to The Manila Times Channel - https://tmt.ph/YTSubscribe Visit our website at https://www.manilatimes.net Follow us: Facebook - https://tmt.ph/facebook Instagram - https://tmt.ph/instagram Twitter - https://tmt.ph/twitter DailyMotion - https://tmt.ph/dailymotion Subscribe to our Digital Edition - https://tmt.ph/digital Check out our Podcasts: Spotify - https://tmt.ph/spotify Apple Podcasts - https://tmt.ph/applepodcasts Amazon Music - https://tmt.ph/amazonmusic Deezer: https://tmt.ph/deezer Stitcher: https://tmt.ph/stitcherTune In: https://tmt.ph/tunein#TheManilaTimes#KeepUpWithTheTimes Hosted on Acast. See acast.com/privacy for more information.

GB2RS News Sunday, the 2nd of November 2025   The news headlines: The RSGB National Radio Centre wins the 2025 Sir Arthur Clarke Education and Outreach Team Award The RSGB releases two panel discussions from its recent Convention Learn how to improve speech clarity with DSP in November's Tonight@8 At a glittering awards ceremony in London this week, the RSGB National Radio Centre team beat two other finalists to win the 2025 Sir Arthur Clarke Education and Outreach Team Award. The NRC team was recognised “For inspiring all Generations about Amateur Satellites by providing a unique insight into the world of radio communications”. The awards are organised by the British Interplanetary Society. The award was accepted by RSGB General Manager Steve Thomas, M1ACB; NRC Coordinator Martyn Baker, G0GMB; and NRC Volunteers Patrick Wood, 2E0IFB and Brian Hardy, G4BIP. In his acceptance speech, Steve Thomas thanked Martyn and the 65 volunteers for the work that they do in welcoming over 80,000 visitors to the NRC each year. He also said that through the Society's public outreach and STEM activities, it aims to help generate and support future RF engineers who may one day work in the space or related industries. Congratulations to the whole NRC team for this fantastic recognition of the great work you do! Have you ever considered how to engage more girls and women with amateur radio? This question was discussed by a panel of female radio amateurs at the RSGB Convention last month. The group touched on topics including accessibility to in-person activities, support and encouragement, as well as the potential obstacles to attracting more women into amateur radio. The discussion is now available to watch in the RSGB 2025 Convention playlist on the RSGB's YouTube channel via youtube.com/thersgb, and it would be great to use for a club night to start conversations and to help inspire new plans. You can also see the “How to encourage thriving clubs” panel discussion in the same playlist, where four clubs shared the activities that are helping them to gain members. Don't forget to subscribe to the channel to be the first to hear about new videos when they are released. Tomorrow, the 3rd of November, join Graham Somerville, M3ZGS, owner and managing director of DSP noise cancellation specialists bhi Ltd, for November's Tonight@8 webinar. The presentation will give viewers an insight into how to improve speech clarity with Digital Signal Processing technology and which products are best suited to specific applications and setups. Graham will also explain how noise-cancelling will help those with hearing loss to enjoy amateur radio more. You can join the webinar and ask questions via the live chat on both the RSGB YouTube channel and special BATC channel. To find out more go to rsgb.org/webinars If you are planning a visit to the RSGB National Radio Centre, please note that it will be closing at 4pm over the winter months, in line with Bletchley Park's operating hours. Volunteers from the Centre look forward to welcoming visitors. Remember that RSGB members can download a free entry voucher for Bletchley Park at rsgb.org/bpvoucher The Memorial Day QSO Party is an activity providing participants with an opportunity to honour amateur radio operators who are now Silent Key. The event is being sponsored and managed by the First Class CW Operators' Club and is open to all licensed amateurs. The event began at 0900UTC yesterday, the 1st, and ends at 0859UTC today, the 2nd of November 2025. More information is available by following the ‘On Air' tab at g4foc.org Please send details of all your news and events to radcom@rsgb.org.uk. The deadline for submissions is 10 am on Thursdays before the Sunday broadcast each week.  And now for details of rallies and events Rochdale and District Amateur Radio Society Winter Rally is taking place on Saturday, the 15th of November at St Vincent de Paul's Hall, Norden, Rochdale, OL12 7QR. The doors open at 10 am and entry costs £3. Traders, catering and plenty of free parking will be available on site. For more information, email rally.radars@hotmail.com On Sunday, the 30th of November, Bishop Auckland Radio Amateur's Club Rally is taking place at Spennymoor Leisure Centre, County Durham. Traders, catering, ample parking and disabled facilities will be available. For more information and downloadable trader forms, visit barac.org.uk Now the Special Event news Members of the Latvian Radio Amateur League are active with special callsign YL100LR to mark the centenary of Latvijas Radio's first broadcast on the 1st of November 1925. Today, the 2nd, is your last chance to put the callsign in your log. Look for activity on the HF bands using FT8. QSOs will be uploaded to Logbook of the World, eQSL, QRZ.com and Club Log. The East Midlands Electronics and Radio Group will be on the air with the GB1BK callsign to commemorate Remembrance Sunday. Operators expect to be active on at least the 8th and 9th of November during daylight hours. The team may also be active on Armistice Day, the 11th of November. The station will operate from the former RAF Binbrook in Lincolnshire. Listen for activity on all bands, but in particular, the 40 and 20m bands using SSB, and the 2m band using FM. Now the DX news The 5K0UA team is active from San Andres Island, NA-033, until tomorrow, the 3rd. Operators are using CW, FT8 and SSB on the 160 to 10m bands. QSL via OQRS and Logbook of the World. For more information, visit imdx.org Edgar, K2IN is operating CW with the HC8M callsign from San Cristobal in the Galapagos Islands, SA-004, until Tuesday, the 4th of November. QSL via OQRS. Now the contest news The United Kingdom and Ireland Contest Club DX SSB Contest started at 1200 UTC yesterday, the 1st, and ends at 1200 UTC today, Sunday, the 2nd of November. Using SSB on the 80 to 10m bands, where contests are permitted, the exchange is signal report and serial number. UK and EI stations also send their district code. For full details, including the team competition and area codes, visit ukeicc.com or rsgbcc.org. Scores from RSGB members operating within the UK and Crown Dependencies will be included in the HF Championship. The Worked All Britain DX Contest started at 1200 UTC yesterday, the 1st, and ends at 1200 UTC today, Sunday the 2nd of November. Using SSB on the 80 to 10m bands, where contests are permitted, the exchange is signal report, serial number and Worked All Britain area. The RSGB 144MHz CW Marconi Contest started at 1400 UTC yesterday, the 1st, and ends at 1400UTC today, the 2nd of November. Using CW on the 2m band, the exchange is signal report, serial number and locator. Tomorrow, the 3rd, the RSGB Autumn Series Data Contest runs from 2000 to 2130 UTC. Using RTTY and PSK63 on the 80m band, the exchange is signal report and serial number. On Tuesday the 4th, the RSGB 144MHz FM Activity Contest runs from 1900 to 1955 UTC. Using FM on the 2m band, the exchange is signal report, serial number and locator. Also, on Tuesday the 4th, the RSGB 144MHz UK Activity Contest runs from 2000 to 2230 UTC. Using all modes on the 2m band, the exchange is signal report, serial number and locator. On Wednesday the 5th, the RSGB 144MHz FT8 Activity four-hour Contest runs from 1700 to 2100 UTC. Using FT8 on the 2m band, the exchange is a report and four-character locator. Also, on Wednesday the 5th, the RSGB 144MHz FT8 Activity two-hour Contest runs from 1900 to 2100 UTC. Using FT8 on the 2m band, the exchange is a report and four-character locator. Stations entering the four-hour contest may also enter the two-hour contest. Also, on Wednesday the 5th, the United Kingdom and Ireland Contest Club 80m Contest runs from 2000 to 2100 UTC. Using SSB on the 80m band, the exchange is your six-character locator. The Worked All Europe DX RTTY Contest runs from 0000 UTC on Saturday, the 8th to 2359UTC on Sunday, the 9th of November. Using RTTY on the 80 to 10m bands, where contests are permitted, the exchange is signal report and serial number. On Saturday the 8th, the RSGB 1.8MHz Affiliated Societies Contest runs from 2000 to 2300 UTC. Using CW and SSB on the 160m band, the exchange is signal report, serial number and your club information. On Sunday the 9th, the UK Microwave Group Low Band Contest runs from 1000 to 1400 UTC. Using all modes on 1.3 to 3.4GHz frequencies, the exchange is signal report, serial number and locator. Now the radio propagation report, compiled by G0KYA, G3YLA and G4BAO on Thursday the 30th of October Last weekend saw HF shine as stations took part in the CQ World Wide SSB Contest. Geomagnetic conditions remained settled and DX was plentiful, with contacts possible as far afield as Alaska to the west and China to the east. Given the unsettled conditions we have had recently, it was a welcome break as radio amateurs filled their logs with far-flung DX. As we enter November, we can still expect the fine autumnal conditions that made October so good. However, as the month progresses, we can also anticipate improvements in LF band DX. So keep an eye on the 80 and 40m bands. The solar flux index has declined somewhat and is now standing at 118. This is still enough to get the 10m band humming, but it is a far cry from the 200-plus we saw at sunspot maximum. Nevertheless, get on the bands and work the DX while you can. Two large coronal holes, one in the Sun's northern hemisphere and one in the southern hemisphere, have been the sources of a fast solar wind stream. We may expect more geomagnetic disturbances today, the 2nd. Also, active region 4246 is now coming around the Sun's limb again and could be worth keeping an eye on. It has been emitting solar flares while behind the Sun, so look out for more activity upon its return. For the coming week, NOAA predicts that the solar flux index could increase, perhaps starting the week at around 135 and increasing to 150 by the 9th of November. The first half of the week should be quiet geomagnetically, but we may expect more unsettled geomagnetic conditions around the 7th to the 9th of November, when the Kp index could increase to 5. Expect maximum usable frequencies to be depressed until the Kp index recovers. And now the VHF and up propagation news from G3YLA and G4BAO The current spell of unsettled weather remains the focus for the foreseeable future. Previous model runs had suggested the possibility of high pressure returning by the end of the coming week, but this is no longer the case. The RSGB 144MHz CW Marconi Contest, which ends at 1400UTC today, the 2nd, looks to be under the influence of low pressure rather than any tropo-producing highs. With the unsettled pattern continuing, the optional modes might be rain scatter for the GHz bands, but not tropo. The chances of aurora are there, and after a very auroral-sounding 40m band on Wednesday, the 29th of October, when the Kp index hit 4, we should remain alert to changed conditions on the high HF and VHF bands. However, it probably needs something higher, like a Kp index between 5 and 7, before getting excited about radio effects.  The meteor scatter options look reasonable as we move into November, but the next important shower, the Leonids, doesn't peak until the 17th. We do, however, enter the edge of the stream later in the coming week. A final note of caution is that this unsettled type of weather pattern can produce rapidly developing lows and bring damaging winds to some parts of the country. So, take the opportunity on the quieter days to check that antennas are secure. For EME operators, the Moon's declination is negative and rising, going positive today, the 2nd of November. So, Moon window lengths and peak elevation are both rising. Path losses are still falling as we approach perigee on the 5th of November. 144MHz sky noise is low all week, rising to medium by next weekend. And that's all from the propagation team this week.

Brought to you by Applovin. Get access to the Operators channel expansion playbook, online masterclass, and up to $5k in ad credits.https://9ops.co/channelsJoin hosts Matt Bertulli and Jason Panzer to experience the journey of Yariv Citron, Co-Founder & CMO of MAËLYS. After leaving law school, Yariv faced the crushing decision to shut down his first business. Yet, he emerged resilient, venturing into the fiercely competitive beauty industry with a bold vision to “break the feed” and redefine body care.Born from a hero product, the Booty Lift and Firm Mask, Yariv and his co-founders took a daring leap, securing personal loans to fund their dream and launch MAËLYS with a mega-influencer campaign centered on Khloe Kardashian. This bold move not only expanded their audience but also solidified MAËLYS as a brand that challenges norms and empowers women with innovative, clinically proven solutions.Today, the company is on track to achieve $150-200 million in annual revenue while maintaining profitability. Discover how personal setbacks became the foundation for extraordinary success, and learn the tactics behind MAËLYS' rapid growth. This episode is essential listening for anyone looking to understand the grit, innovation, and determination required to build a disruptive brand.

Alex is Head of Ecosystem at Ark Labs. We discuss their new bitcoin payments protocol: Arkade. It can be used in combination with the lightning network to make self custody bitcoin usage more powerful and more accessible. This rip was in person, in Lugano. We are both here for the PlanB Forum.Alex B on Nostr: https://primal.net/alexbAlex B on X: https://x.com/bergealex4Ark Labs: https://arklabs.xyz/PlanB Forum: https://planb.lugano.ch/planb-forum/EPISODE: 182BLOCK: 920390PRICE: 915 sats per dollar(00:00:35) Arkade Activation Day in Lugano(00:03:11) What is Ark? Positioning vs. Lightning and L2s(00:04:32) Ark fundamentals: batching, VTXOs, and two-of-two with an operator(00:08:38) Double-spend risks and the operator trust model(00:10:24) Settling vs. zero conf: anchoring batches onchain(00:16:04) Beyond cheap payments: programmable offchain Bitcoin(00:18:12) Ark Lightning swaps and unilateral exits(00:21:01) Unilateral exit costs, trees of transactions, and anchoring cadence(00:26:17) Wallet UX: automating settlement and exposure management(00:27:22) Ark vs. Spark: security model and settlement feedback to L1(00:34:39) Onchain demand: Lightning realities, Spark cadence, Ark batches(00:36:59) Ark is tech, Arkade is implementation(00:37:45) Batch frequency and scaling: hundreds per batch, Taproot efficiency(00:38:41) Covenants soft fork would cut interactivity overhead(00:42:01) Users, servers, and always on clients: who runs what?(00:45:02) DeFi on Arkade: loans, new opcodes, and secondary markets(00:47:00) Credit, derivatives, and Bitcoinization(00:55:06) Company model: Ark Labs, open source Arkade, and revenue(01:01:02) Flagship apps strategy: neo-bank, swaps, prediction markets(01:07:05) Try it today: arkade.money PWA and roadmap to native apps(01:12:05) Operators landscape: competition, network effects, resilience(01:15:27) Closing thoughts: adapt, focus, and take the white pillmore info on the show: https://citadeldispatch.comlearn more about me: https://odell.xyz

In the UK oil and gas sector, the record on major accidents looks encouraging. Serious incidents are very rare, and the industry appears to be operating safely. Beneath the surface, the data tell a different story. One-third of safety inspections fall below the legal standard, and more than half of process-safety professionals are expected to retire within the next decade. At the same time, ageing assets, shrinking budgets, and weaker regulatory oversight are straining existing  safety systems. Operators must sustain high safety performance when experience is walking out the door, equipment is ageing, and new technologies are flooding the scene faster than they can be tested.  In this episode I speak with David Jamieson of Salus Technical, on making process safety straightforward. We explore why process safety remains an invisible threat, how AI can capture the wisdom of the best engineers, and what it takes to keep legacy assets safe as they wind down.

In this episode, the Operators dive deep into omnichannel strategy, starting with the lingering debate: should your brand be on Amazon? The hosts break down the pros of incrementality and meeting customers where they are. Versus the cons of price wars, channel conflict, and the platform's brand-unfriendly nature.The discussion then shifts to the high-stakes game of wholesale, weighing the relative safety of the "Big Three" (Costco, Target, Walmart) against the serious financial risks of smaller retailers going bankrupt.Finally, the squad debates the ultimate omnichannel play: opening your own physical stores. They explore the potential for unique customer experiences and domestic supply chain advantages versus the immense complexity, high costs, and low success rate for digitally-native brands.Chapters:00:00:00 - Introduction00:16:55 - "Is it Good For My Brand?" Amazon Debate00:33:30 - The Risks of Wholesale00:43:45 - Is Being in Big Stores Worth It?00:56:51 - The Case for Owned RetailPowered By:Fulfil.io.https://bit.ly/3pAp2vuThe Only Cloud ERP Designed to Efficiently Scale 8 and 9-Figure Brands. Northbeam.https://www.northbeam.io/Postscript.https://postscript.io/Richpanel.https://www.richpanel.com/?utm_source=9O&utm_medium=podcast&utm_campaign=ytdescSaras.https://bit.ly/9OP-YtdescSubscribe to The Marketing Operators Podcast here:https://www.youtube.com/@MarketingOperatorsSubscribe to The Finance Operators here:https://www.youtube.com/@FinanceOperatorsFOPSSign up to the 9 Operators newsletter here:https://9operators.com/

On this Foresight Radio recording of Tech Tuesday, host Steve Moran sits down with Jake Rothstein, founder of Papa and now Upside (formerly UpsideHom), to rethink what "aging in place" really means. Starting from his grandparents' journey, Jake shares how Upside became a "housing easy button" for health plans — matching vulnerable members to safe, affordable apartments and support without laying a single brick. We cover the 5 D's trigger events, why case managers are pivotal, how flex funds unlock moves (deposits, movers, utilities, furniture), and why housing stability delivers a clear ROI for insurers. Jake also gets candid about early failures (hello, Golden Girls co-living) and tells a powerful success story about Joanna, who went from an unsafe unit to long-term stability. If you're a senior living operator, hear how Upside can fill your buildings by transitioning the right residents from SNFs and the community. Plus: Steve teases a big announcement coming later this week… Top Takeaways Aging-in-the-right-place > aging-in-place: Most older adults want to stay home—until a trigger (the 5 D's: Death, Disaster, Divorce, Disability, and Downsizing) makes it unsafe or unsustainable. Housing as healthcare: Upside partners with Medicare Advantage/Medicaid plans; stable housing cuts risk and cost, creating measurable insurer ROI. The "easy button" for case managers: Health plans refer members with housing instability; Upside rapidly matches them via a national network (multifamily, single-family, rooms, Section 8). Resources many seniors miss: Upside helps unlock SNAP, benefits, and plan flex funds (deposits, movers, utilities, furniture) to make moves possible. What didn't work (and why): Early "Golden Girls" co-living in single-family homes didn't scale—apartment partnerships and tech to track real-time inventory did. Operators benefit: Upside transitions qualified members from SNFs to IL/AL/MC, helping communities increase occupancy—including private-pay options from unlocked assets. Advocacy + access wins: Beyond units, families need navigation; the right advocate turns a confusing system into sustainable stability.

When Kirstin Reeder's first-ever bookkeeping client turned out to be a tour operator, she didn't expect it to change the course of her business. But that relationship revealed how often tour operators are misunderstood by traditional accountants. Today, Kirstin and her teammate Amber Call run Purple Sapphire Business Solutions, a firm focused entirely on the unique financial needs of the tour and activity industry.This episode is packed with real-world guidance on how to set up your books, track profitability, avoid fraud, and prepare for seasonality. Whether you are just getting started or running a multi-day operation, Kirstin and Amber share the habits and systems that help operators build financially healthy businesses and reduce stress at tax time.And if you're attending TourWeek 2025, you can come meet Kirstin in person!Download their free expense audit calculator

This week, we're getting into all things BFCM. What we're doing right now to prep for the most important time of year for DTC marketers and what brands need to be thinking about that most people don't. We dig into pacing, impulse-buyer windows and how to avoid misspending on the day, plus how we're approaching budget planning, Meta performance, and the lessons we've learned from our own campaigns over the years.We also get into what we'd do if we had a new product or brand idea and how we'd validate it in the market, even without a finished product, and the scrappy, cost-effective ways to test before going all in. We break down real examples of brands that nailed their early launches through smart validation and lean marketing, and what you can take from those approaches.To wrap up, Connor R shares the three ideal hires he'd make first if he were building a marketing team from scratch and how those roles can help you execute faster, test smarter, and scale sustainably.Zach Stuck on the Core Marketing Tactics to Drive Growth As You Scale: https://youtu.be/M4xn2aISEbg?si=V_8R4sIklXa487CBIf you have a question for the MOperators Hotline, click the link to be in with a chance of it being discussed on the show: https://forms.gle/1W7nKoNK5Zakm1Xv6Chapters:00:00:00 - Introduction00:08:05 - Less-Talked-About BFCM Tactics & Insights00:24:17 - BFCM Sale Timelines & Pacing Strategy00:36:46 - Analyzing ROAS Lift & Scaling Spend Pre-BFCM00:53:50 - How to Test & Validate a New Product Idea01:10:14 - The First 3 Hires for a New Growth TeamPowered by:Motion.⁠⁠⁠https://motionapp.com/pricing?utm_source=marketing-operators-podcast&utm_medium=paidsponsor&utm_campaign=march-2024-ad-reads⁠⁠⁠https://motionapp.com/creative-trendsPrescient AI.⁠⁠⁠https://www.prescientai.com/operatorsRichpanel.⁠⁠⁠https://www.richpanel.com/?utm_source=MO&utm_medium=podcast&utm_campaign=ytdescAftersell.https://www.aftersell.com/operatorsHaus.http://Haus.io/operatorsSubscribe to the 9 Operators Podcast here:https://www.youtube.com/@Operators9Subscribe to the Finance Operators Podcast here:https://www.youtube.com/@FinanceOperatorsFOPSSign up to the 9 Operators newsletter here:https://9operators.com/

Before AI became a buzzword, a few true believers were already building.Since early 2022, Mati Staniszewski and his team at ElevenLabs have been among them, working to create voices that “actually represent emotions.”He shares with Joubin Mirzadegan how voice AI is transforming diverse fields, from delivering personalized healthcare for different age groups to amplifying creativity in filmmaking.Guest: Mati Staniszewski, co-founder and CEO of ElevenLabsConnect with Mati StaniszewskiXLinkedIn​Connect with JoubinXLinkedInEmail: grit@kleinerperkins.com​​Learn more about Kleiner Perkins

In this episode, Dan and Mason paint a clear-eyed picture of today's land market—where the frenzy has faded, and the fundamentals matter more than ever. They break down what it really means to operate in a “normal” environment again, where easy flips and 30-day cash cycles have given way to longer holds, smarter buys, and sharper execution.You'll hear how the land boom from 2020 to 2023 rewired investor expectations—and why that era of “easy money” was the exception, not the rule. From bulk acquisitions to better debt structuring, they reveal how top operators are adapting to slower demand, leaner margins, and a market that now rewards skill over speed. The conversation dives into strategies for maintaining efficiency, setting realistic hold periods, and building consistency through notes, long-term portfolios, and value-add opportunities.They also unpack how the most resilient investors are creating advantages by mastering their product knowledge—understanding soils, zoning, utilities, and subdivision codes in granular detail—and by cultivating strategic partnerships that turn complexity into opportunity. Tune in to discover what it really takes to thrive as the market normalizes, why less competition means more opportunity, and how disciplined, data-driven investors are building durable wealth—one informed decision at a time.===Key Topics:-Market correction and reality check-Longer cash conversion cycles-Buying in bulk and structuring good debt-Mastering product knowledge and due diligence-Building sustainable land businesses through patience and skill===

Taxes shouldn't decide the future of your farm. We sit down with Jody Robinson, VP of Tax Planning at Mariner Wealth Advisors, to unpack how the so-called “Big Beautiful Bill” changes the game for landowners and the families who depend on them. From estate tax thresholds to capital gains strategies, we break down what actually matters when the goal is to keep acres in the family and options open.We start with the bigger picture: how a higher, now “permanent,” federal estate tax exemption buys time and clarity for long-range planning, and why state-level rules can still spring surprises. Jody explains the step-up in basis in plain English and shows how it erases decades of appreciation for heirs, often preventing forced sales at the worst possible time. Then we pivot to active moves: 1031 exchanges to keep gains deferred and capital working, Qualified Opportunity Zones for an alternate deferral path, and portfolio tactics like tax-loss harvesting to soften the blow when sales are necessary.Operators get a timely walkthrough of bonus depreciation's return to 100% for qualifying assets such as equipment, irrigation, and grain bins. The upside is immediate cash flow relief; the catch is potential depreciation recapture when you sell. Jody lays out how to time purchases, align hold periods, and avoid trading short-term relief for a bigger tax bill later. We also dive into titling choices—individual, joint, trust, or entity—and how they affect control, transfer, and taxes. Finally, we tackle gifting versus inheriting: when lifetime gifts support continuity for an on-farm heir, and when waiting for inheritance preserves a step-up in basis for those likely to sell.If you want a practical roadmap—clear steps, real trade-offs, and fewer landmines—this conversation delivers. Subscribe, share with someone planning a transition, and leave a review with your top tax question so we can cover it next.Follow at www.americalandauctioneer.com and on Instagram & FacebookContact the team at Pifer's

Is bigger always better in the landscaping business? This week, Scott brings on Evan Lindman and Greg Durbin from the Turf Nerds Podcast to talk about why staying small, lean, and professional can be more profitable—and enjoyable—than running a massive operation.   Evan and Greg are in the trenches daily as owner-operators, and they share exactly how they've built dense, profitable routes by focusing on what the big crews often miss: the personal touch. You'll learn why old-school flyers still beat Facebook ads, how being the “eyes on the property” builds incredible trust with clients, and the simple ways professionalism helps you win better jobs from competitors who are just trying to get to the next lawn as fast as possible.   This episode is for any landscaping or lawn care owner who feels the pressure to scale but wonders if there's a better way. Before you think about adding more trucks and crews, listen to this conversation about how to “count the cost” and build a thriving business that serves you, your family, and your clients without the headaches of managing a large team.  

Send us a textNo rumors. No drama. Just facts and perspective.In this solo episode, Aaron breaks down the Air Force Special Warfare Training Wing's Pipeline Optimization Initiative — what it really means, why it matters, and how it could finally fix years of inefficiency in the operator pipeline. This isn't about lowering standards — it's about eliminating wasted time, tightening the process, and producing better operators, faster.Aaron translates the military-speak, explains the Zulu course, dives into the “SNIT” problem (students not in training), and highlights how these changes can actually strengthen the Special Warfare community. It's straight talk on leadership, standards, and evolution — not excuses.If you're serious about joining, leading, or supporting the next generation of Air Force Special Warfare operators, this episode is required listening.⏱️ Timestamps: 00:00 – “We're Not Lowering Standards, You Nerds.” 02:00 – Aaron vs. Overthinking: Just Hit Record. 05:20 – Baby Brain Gains & Creatine Confessions. 07:40 – Breaking Down the Official Pipeline Press Release. 10:45 – SNIT: Fixing the Pipeline's Biggest Time Sink. 13:20 – Zulu Course Deep Dive: Smarter, Unified Training. 18:00 – Dive School and the Eternal Debate. 22:30 – Assessment & Selection: The Missing Details. 25:10 – Crunching the Numbers on Efficiency. 29:30 – The Paragraph That Changed Everything. 33:00 – Leadership, Standards, and Calling Your Shot. 37:40 – Collaboration Over Chaos: AETC and the Future Fight. 40:00 – Final Thoughts: Progress, Accountability, and the Path Ahead.

In this powerful episode of The Abundance Mindset, hosts Vinney (Smile

Brought to you by Applovin. Get access to the Operators channel expansion playbook, online masterclass, and up to $5k in ad credits.https://9operators.com/applovinFounder anxiety. Sleepless nights. Standing on the brink of bankruptcy. Anyone who's put their own chip on the table knows just how painful leading a brand can be. What if it wasn't just one brand, but a portfolio of companies?Join hosts Matthew Bertulli and Jason Panzer as they explore Roman Khan's journey from staring into the abyss to building a holdco of multiple +$100M brands as the president of Peak 21.Discover the challenges + triumphs of entrepreneurship, the importance of distribution over product, and Roman's unique approach to scaling brands like Raycon, Linjer, Nutrition Kitchen, and more. Whether you're an aspiring entrepreneur or a seasoned business leader, this episode is packed with valuable lessons and brutally honest inspiration.00:00 – The Titanic Moment: Facing Bankruptcy02:46 – Learning From Failure and Founder Anxiety04:20 – From Finance to Rocket Internet06:09 – Starting Linjer: The $20K Kickstarter Gamble07:56 – Pivoting to Jewelry and Early Wins11:25 – Turning 40: Wealth, Purpose & Gratitude15:26 – The Raycon Story: A $14M Playbook for Growth25:55 – How to Buy and Scale Companies the Smart Way39:00 – Leading Teams: Radical Accountability & Execution47:00 – Marketing Deep Dive: Meta, AppLovin & the Future of Growth01:05:00 – AI, Creativity & The Next Era of E-commerce01:22:00 – TITANS 10: Rapid-Fire Founder Insights

In this episode, the Operators dive deep into the realities of business planning and what happens when things inevitably go off track. They discuss the necessity of formalizing operations as you scale, using frameworks like EOS for quarterly planning and setting OKRs. The hosts share tough lessons on why forecasts are always wrong , the three main reasons plans fail (bad goals, poor execution, or market forces), and the critical growth levers for scaling: brand awareness, new products, and international expansion. They also cover the intense financial discipline required when taking on bank debt and managing covenants , the importance of managing shareholder expectations versus reality , and the best strategies for communicating bad news to your team—like "going ugly early" while always providing hope.Chapters:00:00:00 Introduction00:19:49 Breaking Down Our Quarterly Planning Process00:33:40 Top Down vs Bottoms Up Strategy00:49:09 A Tough Lesson in Tripping Bank Covenants01:03:53 How to Deliver Bad NewsPowered By:Fulfil.io.https://bit.ly/3pAp2vuThe Only Cloud ERP Designed to Efficiently Scale 8 and 9-Figure Brands. Northbeam.https://www.northbeam.io/Postscript.https://postscript.io/Richpanel.https://www.richpanel.com/?utm_source=9O&utm_medium=podcast&utm_campaign=ytdescSaras.https://saras-analytics.typeform.com/to/T8jpuAEb?utm_source=9operator_lp&utm_medium=find_out_moreSubscribe to The Marketing Operators Podcast here:https://www.youtube.com/@MarketingOperatorsSubscribe to The Finance Operators here:https://www.youtube.com/@FinanceOperatorsFOPSSign up to the 9 Operators newsletter here:https://9operators.com/

Here's a question that'll keep you up at night: How do you take a company from $300K in annual revenue to $1.5 million in 18 months, then scale to $3-5 million within five years? That's the challenge facing Greg Hirschi from Colorado. He's the new executive leader of an 18-year-old company selling ethics assessment services to professional licensing boards. They've expanded from an entrepreneurial model to a small team with one salesperson and one customer service person. The goal is aggressive growth, and Greg needs to know where to focus his limited resources to get the biggest bang for his buck. If you're nodding your head right now because you're in a similar situation, pay attention. Because the mistakes you make at $300K will haunt you at $3 million. The Resource Reality Check Let's be brutally honest about what a $300K revenue company means: You have no money. You have a razor-thin budget. You have one salesperson and one leader trying to do everything. At this stage, you have exactly one priority: REVENUE. You don't have the luxury of fixing operations, perfecting your tech stack, or building elaborate systems. You need to sell. Period. But here's where most small companies screw this up. They think selling means taking anything with a pulse. If it can fog a mirror, they'll do business with it. That's a death spiral disguised as growth. The Operator's Dilemma Greg comes from an operations background. He's analytical, process-driven, and systematic. Those traits are incredible assets for building a business, especially when the goal is to scale fast. But they can also be a liability when managing salespeople. Here's what happens: Operators think in systems and logic. Salespeople think in relationships and emotion. Operators want everything organized and predictable. Salespeople throw deals on the table that are messy and unpredictable. If you're an operator trying to lead sales, you need to understand this fundamental tension. Your salesperson is out there getting hammered with objections every single day, building narratives in their head about why people won't buy. You're thinking, "Just brush it off and do it again. What's wrong with you?" They're thinking, "You have no idea what it's like out here." This is why reading New Sales Simplified by Mike Weinberg is non-negotiable if you're an operator managing sales. You need to learn how salespeople think, how they operate, and how to lead them effectively without losing your mind. Start With Your ICP or Die Trying The single most important thing Greg needs to do right now to scale is get laser-focused on his Ideal Customer Profile. Not kind of focused. Not "we have a general idea." I mean obsessively, precisely, ridiculously dialed in on exactly who they should be selling to. Here's why this matters so much at $300K: Greg's salesperson has a $600K pipeline and will close 50% of it. Sounds great, right? But if half those customers churn because they're the wrong fit, requiring constant re-education and hand-holding, Greg's salesperson will get stuck in account management mode. They'll stop prospecting for new business because they're too busy re-selling existing accounts. That's how you stay stuck at $300K forever. Your ICP drives everything. It determines your messaging, your marketing, your presentation materials, and which stakeholders you need to reach inside target organizations. It helps you build relevant social proof stories. It allows you to coach your salesperson on handling specific objections instead of generic brush-offs. Most importantly, it gives you guardrails. You can ask your salesperson in pipeline reviews: "Tell me the strategic reason why we should chase this account. How does it fit our ICP? Why is this worth our limited resources when our singular goal right now is growth?" When you're running a $300K company with one salesperson and one leader, you cannot afford to chase every deal.

This week, we're joined by Reza Khadjavi, founder and CEO of Motion, the podcast's premier sponsor. Reza breaks down who he'd hire first if he were running growth today, why the best marketers right now are the ones who can merge strategy, execution, and AI into one high-leverage role, and how he's seeing the return of the elite IC reshape modern marketing teams.Connor M shares a behind-the-scenes look at how Ridge has collapsed entire layers of their go-to-market workflow, cutting out handoffs, speeding up launches, and proving that smaller, sharper teams can actually do more. We dig into how AI is automating execution, why creativity still sets teams apart, and what it really means for how work gets done.Then we explore the latest creative trends, from Meta's Andromeda update and what it means for persona-based targeting to how brands should actually be thinking about creative diversity. Reza walks through Motion's new AI tagging system, the eight most important categories for creative testing, and why so many brands miss the mark on evolving their messaging. We also talk about how getting naming conventions right can unlock better insights, sharper strategy, and way more creative clarity.If you have a question for the MOperators Hotline, click the link to be in with a chance of it being discussed on the show: https://forms.gle/1W7nKoNK5Zakm1Xv6Chapters:00:00:00 - Introduction00:05:41 - The Three First Hires for a Director of Growth00:26:28 - How Ridge Collapsed Its Go-to-Market Workflow00:37:36 - When Leaders Become ICs00:51:14 - Meta Andromeda & The Need for Creative Diversity01:07:44 - The Power of AI Tagging & Naming ConventionsPowered by:Motion.⁠⁠⁠https://motionapp.com/pricing?utm_source=marketing-operators-podcast&utm_medium=paidsponsor&utm_campaign=march-2024-ad-reads⁠⁠⁠https://motionapp.com/creative-trendsPrescient AI.⁠⁠⁠https://www.prescientai.com/operatorsRichpanel.⁠⁠⁠https://www.richpanel.com/?utm_source=MO&utm_medium=podcast&utm_campaign=ytdescAftersell.https://www.aftersell.com/operatorsRivo.https://www.rivo.io/operatorsSubscribe to the 9 Operators Podcast here:https://www.youtube.com/@Operators9Subscribe to the Finance Operators Podcast here:https://www.youtube.com/@FinanceOperatorsFOPSSign up to the 9 Operators newsletter here:https://9operators.com/

What's product-market fit like when you give people the power to do what they never thought was possible?On this rerun of Grit from April 2024, Victor Riparbelli, co-founder and CEO of Synthesia, shares how his platform gave billions a new way to create video without cameras, and explores a future where video and audio replace text as the primary way to share knowledge and content.Guests: Victor Riparbelli, CEO and co-founder of Synthesia and Josh Coyne, Partner at Kleiner PerkinsConnect with Victor RiparbelliX: https://x.com/vriparbelliLinkedIn: https://www.linkedin.com/in/victorriparbelli/​Connect with Josh CoyneX: https://x.com/josh_coyneLinkedIn: https://www.linkedin.com/in/joshuacoyne/​Connect with JoubinX: https://x.com/JoubinmirLinkedIn: https://www.linkedin.com/in/joubin-mirzadegan-66186854/Email: grit@kleinerperkins.com​Learn more about Kleiner Perkins:https://www.kleinerperkins.com/

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In this episode of Convergence.fm, Ashok Sivanand sits down with Farhan Thawar, Head of Engineering at Shopify, to go behind the scenes of how Shopify not only keeps pace with rapid change but leads it.  The discussion explores how Shopify became one of the first platforms to allow merchants to sell products directly inside ChatGPT, why that move challenges Amazon's dominance, and what it takes to build a company that learns faster than it fails.  Farhan explains the systems that make being first repeatable rather than accidental, including Shopify's internal LLM proxy, MCP servers, experimentation culture, and democratized tooling.  If you are a CEO, COO, or CTO looking to scale through culture, systems, and intentional technology adoption, this episode shows what it looks like to operate with conviction and long-term relevance. Key Topics and Moments: Shopify and OpenAI's commerce integration. The same day OpenAI enabled in-chat shopping, Shopify merchants were already live. Farhan explains what it takes for a company of Shopify's size to move with that kind of speed Competing with Amazon through culture, not size. Shopify has 3,000 engineers compared to Amazon's 35,000+, yet continues to outpace bigger players by focusing on coherence, focus, and empowered execution rather than bureaucracy and scale. The meaning behind Tobi Lütke's April AI memo. Farhan discusses how Shopify operationalized its “AI is non-optional” stance, what baseline expectations look like, and how performance is evaluated in an AI-native organization. AI reflexivity and the “three buckets.” Farhan explains how teams are taught to recognize “AI not allowed,” “AI optional,” and “AI mandatory” problems so that employees develop instinct for when to reach for AI — and when to pick up the screwdriver. The risk of ‘vibe coding' and why hand tools still matter. Farhan shares lessons from real incidents inside and outside Shopify, like the Cloudflare outage caused by unreviewed AI-generated code, and how engineering leaders teach judgment, not just prompting. The LLM Proxy and MCP Servers. Inside look at how Shopify democratized AI across departments by building an internal platform that connects all major models and corporate data sources, enabling every employee to build workflows and ask intelligent questions — not just engineers. AI budgeting vs. SaaS budgeting. Farhan explains why AI usage isn't treated like traditional SaaS spend and how Shopify encourages heavy experimentation by rewarding impact rather than punishing token consumption. Experimentation as a system. How teams are encouraged to show work at 20%, not 80%, and why the speed of learning, not perfection, is the true productivity metric. Subtraction as leadership. Farhan shares how founders and executives must delete outdated processes, rules, and layers of bureaucracy to make room for new ideas — why process should only exist if it makes something possible or 10x better. Hiring and growing AI-native talent. Why Shopify doubled down on internships, hiring 1,000 interns this year and next, and how younger engineers push full-timers to stay current by being born AI-native “centaurs.” Responsibility versus accountability. Why leaders can delegate tasks but not responsibility, and how to stay in the work without disempowering the team. Certainty as intolerance. Farhan's reflection on why overconfidence kills creativity, and how leaders can replace fixed beliefs with wayfinding, curiosity, and adaptive decision-making. Rapid-fire reflections for CEOs. Ashok and Farhan close with lessons on showing unfinished work, modeling curiosity, and removing friction as a cultural operating system. Who Should Listen: Mid-market CEOs, COOs, and CTOs building adaptable organizations that can scale.  Leaders focused on culture and transformation, not just technology adoption.  Operators who want to apply product thinking and modern software practices to traditional industries. Notable Quotes: “We have a baseline expectation of using AI. If you have two people, one using AI and one not, they will both be evaluated the same.” – Farhan Thawar on AI usage expectations  “We don't like waste, but we don't have limits. If you believe in your workflow, use the best model for your problem solving.” – Farhan Thawar on AI token cost and consumption   “You can now buy directly in chat from Shopify merchants. That is a major shift in how people discover and buy online.” – Ashok Sivanand on Shopify launching all their merchants on ChatGPT's Shop feature on the very day it was launched  Related Reading and References: Shopify Blog: Shopify and OpenAI bring commerce to ChatGPT (official announcement) - https://www.shopify.com/news/shopify-open-ai-commerce?podconvergence   Reuters: OpenAI partners with Shopify, Stripe, and others to expand ChatGPT integrations - https://www.reuters.com/world/americas/openai-partners-with-etsy-shopify-chatgpt-checkout-2025-09-29/?podconvergence   TechCrunch: Inside Tobi Lütke's AI Memo and Shopify's Cultural Shift - https://techcrunch.com/2025/04/07/shopify-ceo-tells-teams-to-consider-using-ai-before-growing-headcount/?podconvergence  Farhan's opinions about token consumption - https://x.com/fnthawar/status/1930367595670274058  Farhan's article about “looking stupid”- https://medium.com/helpful-com/why-looking-stupid-is-my-superpower-2ee3fe00a748?podconvergence  The Convergence.fm first episode with Farhan in 2024 - https://convergence.fm/episode/from-code-to-culture-how-shopify-thrives-under-farhan-thawars-thought-leadership  The Convergence.fm Episode about Tobi Lütke's leaked AI memo mandate, and our 6 takeaways - https://convergence.fm/episode/shopifys-leaked-ai-mandate-explained-6-takeaways-for-your-product-team  Tobi's memo Tweet - https://x.com/tobi/status/1909231499448401946 Unreasonable Hospitality (book) - https://www.amazon.com/Unreasonable-Hospitality-Remarkable-Giving-People/dp/0593418573  Farhan's Twitter (public handle) - https://x.com/fnthawar  Reflection and Action Steps: Start with your mission. Before choosing tools, clarify what problem you are solving and what your business stands for.  Enable your team. Ask whether you are removing barriers or creating them.  Are employees empowered to experiment?  Model the change. Use AI tools yourself. Share your learnings, wins, and failures openly. F Foster learning. Consider introducing internal forums or “thinking clubs” that encourage curiosity and reflection across your team.  

In this episode, Spencer and I dive deep into the existential dread of digital-only game ownership, the impending Switch 2 cartridge dilemma, and our full-on descent into the pixelated trenches of Digimon Story: Time Stranger. We reflect on the good, the grind, and the goofy, plus a little love for physical media, 7 years of Noisy Pixel, and why Angela Anaconda might've scarred us more than SkullGreymon.0:00 – Intro & Disgaea 7 Unboxing Tease1:15 – Concerns About Switch 2 Game Keys & Digital Ownership10:00 – The Mental Burnout of Reviewing Long Games (Digimon + Atelier)12:40 – Digimon Fugue State: Playing Until Your Brain Melts17:00 – Noisy Pixel Turns 7 & Relaunching Noisy Newsweek24:00 – Digimon Movie Nostalgia, Soundtrack Talk, and Being DigiDestined27:00 – Digimon Story Time Stranger: Plot, Operators, and Voice Acting33:00 – Game Design Streamlining and Digivolution Mechanics36:00 – Hitting Rank 5 and the Deep Digivolution Grid=40:00 – Adult Life vs. Weekend-Long Game Binges

Brought to you by Applovin. Get access to the Operators channel expansion playbook, online masterclass, and up to $5k in ad credits.https://9operators.com/applovinDespite a one-page website with nothing but his name and a contact button, David Herrmann is easily the world's most influential media buyer. Famous or infamous (especially if you're an ad platform that triggers his X-posting wrath), he's been shaping the face of ecommerce advertising for almost two decades.One part storytelling, two parts tactical insights … David shares his journey from selling MRI machines online to managing over a billion dollars in ad spend. Discover the challenges and triumphs of media buying, creative strategy, and the surprising roles of inhouse versus outsourced agencies. Whether you're a seasoned marketer or just starting out, this episode is packed with valuable takeaways and industry insights.

I just had an incredible conversation with Jon Wells on the DealQuest Podcast about a real estate niche that most investors have never even considered. After 25 years in Denver real estate, Jon discovered something remarkable: group homes for mental health and sobriety programs that generate 6%+ cap rates with almost zero landlord responsibilities. Here's what struck me most from our discussion: Jon's "fix and flop" philosophy completely changed my perspective. "My best deals were the ones that didn't sell," he told me. Those failed flips that he couldn't unload? They became his most profitable long-term holdings and led him to this overlooked niche. The economics are compelling. While everyone fights over compressed margins in traditional real estate (Jon watched fix-and-flip profits shrink from 25% to barely 10%), group homes maintain 6-13% cap rates even in high interest rate environments. His mentor has accumulated 1,000 beds. Jon manages 30-40 beds that provide what he calls "a great living." The structure is brilliantly simple. Operators funded by Medicaid and grants handle everything - maintenance, tenants, daily management. Property owners collect rent. It's "as close to a triple net deal as you can do" in residential real estate. The vetting process Jon shared was eye-opening. Drawing from his 1990s experience helping people save properties from foreclosure, he applies rigorous financial analysis to operators. The key: finding those with grant funding, solid track records, and willingness to accept purchase options so they treat the property like their own. What impressed me most was Jon's disciplined approach to avoiding shiny object syndrome. After a syndication advisor told him "I wouldn't touch that with a ten foot pole," he pivoted back to what he knows works - paying off mortgages and creating owner-carry notes for stable, predictable income. The lesson? While everyone chases the same crowded strategies, the best opportunities often hide in markets others don't even know exist. Sometimes the path to financial freedom isn't about following the crowd, but about finding overlooked niches that match your values and expertise. Listen to our full conversation on the DealQuest Podcast where Jon reveals his complete framework for evaluating group home opportunities. FOR MORE ON THIS EPISODE: https://www.coreykupfer.com/blog/jonwells FOR MORE ON JON WELLS:https://www.linkedin.com/in/jonwellsrealtor/ https://abetterwayrealty.com/ FOR MORE ON COREY KUPFER https://www.linkedin.com/in/coreykupfer/ https://www.coreykupfer.com/ Corey Kupfer is an expert strategist, negotiator, and dealmaker. He has more than 35 years of professional deal-making and negotiating experience. Corey is a successful entrepreneur, attorney, consultant, author, and professional speaker. He is deeply passionate about deal-driven growth. He is also the creator and host of the DealQuest Podcast. Get deal-ready with the DealQuest Podcast with Corey Kupfer, where like-minded entrepreneurs and business leaders converge, share insights and challenges, and success stories. Equip yourself with the tools, resources, and support necessary to navigate the complex yet rewarding world of dealmaking. Dive into the world of deal-driven growth today!

Oil and gas operations rely on heavy machinery and equipment that perform critical tasks, yet most of this equipment remains disconnected from the digital landscape of cloud computing, analytics, and autonomy. This lack of connectivity leaves operators with higher costs, inefficient maintenance, and limited visibility into how their assets are really performing. The traditional approach to equipment design is no longer enough. Operators face pressure to improve efficiency, reduce emissions, and cut costs, but without better data and smarter tools, these goals remain out of reach. The industry cannot afford to keep treating its infrastructure as “dumb metal.” You might think that only big equipment suppliers can make smart metal, but IJACK, a Canadian equipment manufacturer, is proving otherwise. By embedding remote monitoring, cloud connectivity, and AI-driven analytics into its products, the company enables operators to troubleshoot issues without rolling a truck, optimize performance across entire fleets, and gain valuable insight from real-time data. In this episode, I speak with Dan McCarthy, President of IJACK, about how his team transformed compressors and pumps into intelligent assets, why the industry needs to embrace innovation, and how a small-town company from Saskatchewan is now serving customers around the world.

In this episode, we sit down with Bill and Josh from Baseball Lifestyle to unpack their incredible growth story, from a high school Instagram account to a projected $150 million business. They share the secrets behind their success, including the power of niching down in a passionate community and the relentless consistency of posting content for years to build an audience. We dive deep into their bootstrapped financing strategy, leveraging first-order profitability and revenue-based financing to scale inventory and marketing. Bill and Josh also discuss the critical operational challenges of hyper-growth, the importance of their unique founder partnership, and how their high-frequency product drop model fuels an impressive customer LTV. Discover how they successfully balanced their DTC roots with a massive wholesale expansion into retailers like Dick's Sporting Goods, turning their brand into a nine-figure behemoth.Chapters:00:03:50 - Introduction00:22:35 - Power of a Great Business Duo00:41:44 - North Star Metric for Your Business00:57:21 - Painful Reality of Hyper-Growth01:18:15 - How to Balance Wholesale and E-commercePowered By:Fulfil.io.https://bit.ly/3pAp2vuThe Only Cloud ERP Designed to Efficiently Scale 8 and 9-Figure Brands. Northbeam.https://www.northbeam.io/Postscript.https://postscript.io/Richpanel.https://www.richpanel.com/?utm_source=9O&utm_medium=podcast&utm_campaign=ytdescSaras.https://saras-analytics.typeform.com/to/T8jpuAEb?utm_source=9operator_lp&utm_medium=find_out_moreSubscribe to The Marketing Operators Podcast here:https://www.youtube.com/@MarketingOperatorsSubscribe to The Finance Operators here:https://www.youtube.com/@FinanceOperatorsFOPSSign up to the 9 Operators newsletter here:https://9operators.com/

Tuesday, October 14, 2025 The Dominant Duo – Total Dominance Hour -Foreign operators, last night's sports, MLB Playoffs, Joe Mussatto for Berry Tramel, today's OU press conference and more. Follow the Sports Animal on Facebook, Instagram and X PLUS Jim Traber on Instagram, Berry Tramel on X and Dean Blevins on X Follow Tony Z on Instagram and Facebook Listen to past episodes HERE! Follow Total Dominance Podcasts on Apple, Google and SpotifySee omnystudio.com/listener for privacy information.

The trio is back together and today we're getting into the topic of the evolution of the media buying role, and how media buying has transformed from button-pushing inside ad platforms to a more strategic role that demands creativity, data fluency, and taking ownership of the entire customer funnel. We explore friend-of-the-show Taylor Holiday's growth engineer concept, how automation is reshaping the skill set needed, and we compare notes on how our companies are structuring our growth and paid media teams.From this, we get deeper into hiring and team culture - what traits we look for in senior marketing hires, how to build and curate self-starting teams, the importance of cultural fit, why marketers today must act like CEOs of their channels, and more.Watch the last week's episode for more on hiring for marketing: https://open.spotify.com/episode/4uFeSjSwBqe1e39cLQI78x?si=SZH0mEDkQU6VTqX9_QgMkQIf you have a question for the MOperators Hotline, click the link to be in with a chance of it being discussed on the show: https://forms.gle/1W7nKoNK5Zakm1Xv6Chapters:00:00:00 - Introduction00:06:06 - Deconstructing a Successful Product Launch00:22:35 - The Evolving Role of the Media Buyer00:37:48 - The "Marketer First" Mindset00:51:49 - How to Hire for a High-Performance Culture01:03:02 - Going Beyond the Resume to Find the Right FitPowered by:Motion.⁠⁠⁠https://motionapp.com/pricing?utm_source=marketing-operators-podcast&utm_medium=paidsponsor&utm_campaign=march-2024-ad-reads⁠⁠⁠https://motionapp.com/creative-trendsPrescient AI.⁠⁠⁠https://www.prescientai.com/operatorsRichpanel.⁠⁠⁠https://www.richpanel.com/?utm_source=MO&utm_medium=podcast&utm_campaign=ytdescAftersell.https://www.aftersell.com/operatorsHaus.http://Haus.io/operatorsSubscribe to the 9 Operators Podcast here: https://www.youtube.com/@Operators9Subscribe to the Finance Operators Podcast here: https://www.youtube.com/@FinanceOperatorsFOPSSign up to the 9 Operators newsletter here: https://9operators.com/

Make your product irresistible, and everything else will follow.That's the philosophy of Grant Lee, co-founder and CEO of Gamma, an AI design platform with an 'anti-PowerPoint approach', used by over 50M people.This week on Grit, he also shares why enduring businesses aren't one person shows, and how their deliberate hiring process shapes and strengthens company culture.Connect with Grant LeeXLinkedInConnect with JoubinXLinkedInEmail: grit@kleinerperkins.comLearn more about Kleiner Perkins

Marian Pasko - CEO at Paradise Valley Mineral Management (PVMM) joins the podcast to walk through her team's approach to managing mineral rights and working interest. Throughout the episode, Marian showcases how their team's backgrounds uniquely position PVMM to work with Tribal Nations, Endowments, Non-Profits, & Accidental Owners and how they leverage scale to incentivize Operators to accelerate drilling development on their clients minerals.**Disclaimer: This podcast is meant for informational purposes only and does not constitute investment advice.A big thanks to our 3 Minerals & Royalties Podcast Sponsors:--Tracts: If you are interested in learning more about Tracts title related services and software, then please call 281-892-2096 or visit https://tracts.co/ to learn more.--Riverbend Energy Group: If you are interested in discussing the sale of your Minerals and/or NonOp interests w/ Riverbend, then please visit www.riverbendenergygroup.com for more information--Farmers National Company: For more information on Farmer's land management services, please visit www.fncenergy.com or email energy@farmersnational.com

Brought to you by Applovin. Get access to the Operators channel expansion playbook, online masterclass, and up to $5k in ad credits.https://9operators.com/applovinJack Gia shares his expansive journey from enterprise technology to investing to founding Muesly, a prescription skincare brand with over one million customers and $100M in annual revenue.Along with hosts Matt Bertulli and Mike Beckham, they discuss the importance of innovation, learning from failures, and the challenges of building a telehealth platform. Jack emphasizes the significance of community engagement and real customer stories in marketing, as well as the core ethos of DIY. He offers valuable insights for aspiring entrepreneurs — a calculated yet action-oriented approach to business.

With over 30 years in wireless—from helping pioneer intercarrier SMS to running mobile identity operations across Americas and Asia Pacific — Eddie DeCurtis saw what others missed: 967 of 1,000 global mobile network operators lack the infrastructure to monetize CPNI data while protecting customers from fraud. The technical challenge isn't building APIs. It's that operators spent billions on 5G infrastructure and now lack capital, internal expertise, and operational frameworks to launch authentication services. In 18 months, Shush went from PowerPoint to 30 employees, supporting 47 network APIs with full GSMA Open Gateway compliance. Eddie shares how understanding regulatory frameworks by jurisdiction, not just deploying technology, became their competitive moat—and why hiring the executive who built T-Mobile USA's authentication platform gave them credibility no competitor could match. Topics Discussed: Why operators repeatedly said "we want to do it, we have no idea how, we have no money, we don't have a platform" Validating the thesis with former AT&T Communications CEO John Donovan before launching Securing a POC with a major operator pre-incorporation—with only a PowerPoint deck The three-legged stool: technology, network integration, and business operations (where competitors fail) Why knowing privacy regulations for CPNI data sharing by country became a deal-closer Reducing network integration from dozens of touchpoints to three specific network elements Supporting 8 Linux Foundation Camara APIs and TS.43 GBA AKA authentication standard Going from 3 to 30 employees and launching at Mobile World Congress on a $75/night Airbnb budget GTM Lessons For B2B Founders: Validate with the person most likely to kill your idea: Eddie deliberately chose John Donovan—former CEO of AT&T Communications, board member at Lockheed and Palo Alto Networks—specifically because "he's going to be rough, he's going to totally ask the really hard questions." When Donovan's response was "go raise $40 million and own this space...you're not going to be alone for long," the validation carried weight because it came from someone incentivized to find fatal flaws. Most founders validate with friendly audiences or investors looking for deals. Find the battle-tested executive who has nothing to gain from being kind. Convert pre-product conviction into design partner commitments: Eddie secured a POC agreement with a major operator before Shush incorporated. "I had nothing. I didn't have software. We had an idea, we had a PowerPoint presentation." This only works when you've spent decades building domain expertise and relationships. The lesson isn't "sell vaporware"—it's that deep industry knowledge lets you articulate problem-solution fit so precisely that sophisticated buyers commit before seeing code. Infrastructure founders with 10+ years in-market can accelerate 12-18 months of product-market fit by converting expertise into early design partnerships. The enterprise moat is operational knowledge, not technical capability: Eddie's thesis: "Anybody can come up with the technology. You walk down the street in the Bay Area, 10 developers will develop it for you." Shush differentiated by answering questions competitors couldn't: How do you price SIM swap detection per query? What are CPNI data sharing regulations in Indonesia versus Brazil? How do you navigate internal stakeholder alignment across legal, privacy, and regulatory teams at a tier-one operator? When Eddie told an operator "here's the privacy rules for your country" after they admitted "I have no idea," he closed a knowledge gap that pure technology vendors can't fill. In regulated infrastructure markets, execution expertise beats technical superiority. Target the ambition-capability gap in capital-constrained buyers: Operators told Eddie the same story: eager to launch authentication services, zero clarity on execution, budgets decimated by 5G spending. This created perfect conditions for a full-stack solution. "Mid-market is hard because you have a buyer with problems that are not basic anymore, but they lack the ability to execute." Shush didn't sell point solutions—they delivered technology, integration, and business operations as a turnkey package. Identify buyers with sophisticated needs, strong intent, and constrained internal resources. That's where full-stack platforms win over point tools. Hire the operator who ran your exact use case at scale: Eddie cold-called John Morrowton, who "built this actual product and service offering at T-Mobile USA, from its inception to its execution and ran it for four years." His pitch: "I'm Eddie DeCurtis, how are you? You want a job? You're Chief Product Officer." Hiring someone who'd operationalized authentication services at a tier-one carrier gave Shush instant credibility with operator buyers and compressed years of trial-and-error into institutional knowledge. In infrastructure sales, hiring executives from reference customers eliminates "can you actually do this" objections before they surface. Minimize integration surface area to accelerate deployment: Mobile operators run highly secure networks with limited external access points. Shush "narrowed it down to three network elements that we can communicate with to provide all 47 APIs." Fewer integration points means faster deployment, lower implementation risk, and reduced operator IT overhead. This architectural decision became a sales accelerator. Infrastructure founders: identify the minimal viable integration that unlocks maximum API coverage, then make that your differentiated deployment story.   //   Sponsors: Front Lines — We help B2B tech companies launch, manage, and grow podcasts that drive demand, awareness, and thought leadership. www.FrontLines.io The Global Talent Co. — We help tech startups find, vet, hire, pay, and retain amazing marketing talent that costs 50-70% less than the US & Europe. www.GlobalTalent.co // Don't Miss: New Podcast Series — How I Hire Senior GTM leaders share the tactical hiring frameworks they use to build winning revenue teams. Hosted by Andy Mowat, who scaled 4 unicorns from $10M to $100M+ ARR and launched Whispered to help executives find their next role.  Subscribe here: https://open.spotify.com/show/53yCHlPfLSMFimtv0riPyM

John Catsimatidis, Red Apple Media Owner & Operator, calls into the show along with his wife Margo, to discuss their attendance at the exciting Yankees game last night in The Bronx, before they delve into their upcoming honor at an Italian American event celebrating Columbus Day, their pride in their Italian ties, and their support for maintaining Columbus Day over Indigenous People's Day. Learn more about your ad choices. Visit megaphone.fm/adchoices

Scheduling in oil and gas has long been a weak link. Wells, rigs, frack crews, contractors, and regulators must all line up in precise sequence, but too often the “system” is stitched together with Excel spreadsheets, siloed tools, and a lot of human memory. The result is inefficiencies, costly delays, and endless arguments in daily meetings. That model is no longer good enough. The complexity of modern operations, coupled with volatile markets and new constraints (from labor shortages to tariffs to water management) is making traditional scheduling tools obsolete. Operators that rely on outdated approaches risk losing millions in wasted time and missed opportunities. Spying this problem years ago, Actenum, an AI-enabled scheduling platform that treats scheduling not as a collection of dates, but as a living model of operations, set out to correct this problem. The tool captures constraints, integrates with systems of record, forecasts production, and enables scenario planning, in real time. Companies report faster well delivery, reduced conflicts, smarter forecasting, and millions in direct savings. In this episode, I speak with Owen Plowman, Vice President of Business Development at Actenum, about how smarter scheduling is reshaping oil and gas. We cover real-world client stories, cultural shifts inside organizations, and how AI is opening new optimization opportuntities in planning, turnarounds, and offshore logistics.

We gave control of our hotel inventory away once before. Let's not do it again. At The Lodging Conference, I spoke with Jeff Wagoner, President and CEO of OUTRIGGER Hospitality Group for hashtag#NoVacancyNews, about how hashtag#AI is reshaping hotel search, discovery, and distribution — and what hoteliers must do to stay in control this time. Jeff drew a clear line between the post-9/11 OTA era and what's happening now with generative AI. Back then, the industry leaned on online travel agencies for visibility and lost direct connections with guests. Today, agentic AI tools like ChatGPT could either hand that power back to hotels—or repeat the same mistake. Here's what Jeff shared:

What if brokers were calling you with storage deals before they even hit the market? The truth is, the best opportunities rarely get blasted out to everyone. Instead, they're quietly offered to a short list of trusted buyers. If you're not on that list, you're already too late. In this episode of Storage Wins, Alex Pardo continues his four-part series on building powerful broker relationships. He reveals the exact steps he used to land on one broker's shortlist of qualified buyers, a relationship that led to an off-market storage facility deal you'll never find on LoopNet. You'll hear how brokers actually source deals, what they look for in buyers, and the follow-up strategies that keep you top of mind. Whether you're brand new or already in the game, this episode gives you the roadmap to becoming the kind of investor brokers call first. You'll Learn How To: Get on a broker's shortlist of serious buyers Build lasting, genuine relationships that lead to repeat deals Avoid rookie mistakes that quietly get you blacklisted Communicate your buy box with confidence and clarity Prove credibility even if you've never closed a storage deal Follow up the right way without becoming a pest What You'll Learn in This Episode: (00:00) Why you can absolutely do this if you stay consistent (02:00) How the best storage deals never reach the open market (03:00) The secret to building credibility brokers can trust (05:00) How one relationship led to two off-market storage deals (09:00) Why following up and being genuine opens doors (11:00) The reason quick responses keep you on a broker's shortlist (12:00) Why confidence and professionalism matter more than experience (14:00) How closing one deal accelerates your path to ten (16:00) How to clearly define and share your buy box (18:00) The long game: why trust takes time but pays off Who This Episode Is For: New investors who want to break into storage without competing with dozens of buyers Operators who are tired of seeing deals only after they've been shopped around Anyone who wants to earn brokers' trust and move from “tire kicker” to trusted buyer Why You Should Listen: The storage industry is smaller than you think, and your reputation with brokers determines whether you get first dibs or leftovers. This episode shows you how to position yourself as a trusted buyer who gets the call when hot opportunities surface. If you're serious about building wealth through storage and ready to stop chasing scraps, this is the playbook that puts you at the front of the line. Follow Alex Pardo here: Alex Pardo Website: https://alexpardo.com/ Alex Pardo Facebook: https://www.facebook.com/alexpardo15 Alex Pardo Instagram: https://www.instagram.com/alexpardo25 Alex Pardo YouTube: https://www.youtube.com/@AlexPardo Storage Wins Website: https://storagewins.com/ Have conversations with at least three to give storage owners, brokers, private lenders, and equity partners through the Storage Wins Facebook group. Join for free by visiting this link: https://www.facebook.com/groups/322064908446514/

Scaling a business globally comes down to leaders who align teams and drive them forward together.Snowflake serves over 12,000 customers, and early executives Chris Degnan and Denise Persson share how they scaled the company while keeping the unlikely pairing of sales and marketing perfectly aligned through hypergrowth.They join Joubin Mirzadegan to share insights from their new book, Make It Snow, revealing how they built Snowflake's ‘go-to-market engine' and fostered a customer-first culture across every function.Guests: Chris Degnan, former CRO and advisor to the CEO at Snowflake, and Denise Persson, CMO at Snowflake.Connect with Chris Degnan LinkedIn​Connect with Denise PerssonLinkedIn​Connect with JoubinXLinkedInEmail: grit@kleinerperkins.com​Learn more about Kleiner Perkins:https://www.kleinerperkins.com/

What if the best deals in your market were already sitting in a broker's inbox, and you just weren't on their list? The truth is, brokers can be your biggest allies or your biggest roadblocks. If you don't know how to work with them the right way, you'll never see the opportunities that could change your business. In this episode, Alex Pardo kicks off a brand-new four-part series on building powerful broker relationships. You'll learn exactly how to earn their trust, get on their hot list, and position yourself as a serious buyer, even if you're brand new to storage. Alex also shares insights straight from top national brokers about what they actually look for and how to avoid the rookie mistakes that get you quietly blacklisted. Want a shortcut to broker relationships that bring you deals? This episode is where it starts. You'll Learn How To: Build instant credibility with brokers, even if you've never done a storage deal Create a clear buy box that makes brokers take you seriously Avoid rookie mistakes that kill your chances before they start Use community and coaching as built-in credibility with brokers Ask the right questions that show you're thoughtful and professional What You'll Learn in This Episode: (00:00) Why your reputation with brokers matters more than you think (01:00) How to get on a broker's hot list, even if you're brand new (04:00) Why clarity creates credibility and how to define your buy box (07:00) The truth about transparency, and why pretending backfires (09:00) Why being part of a community gives you instant credibility (11:00) How to be a pro, not just a professional (12:00) The questions that waste brokers' time and what to ask instead (14:00) Why brokers need you just as much as you need them (15:00) Sneak peek: what makes brokers pick up the phone for some buyers over others Who This Episode Is For: New investors who feel overlooked or ignored by brokers Operators tired of hearing we'll keep you in mind but never seeing real deals Anyone who wants to move from being a tire kicker to a trusted buyer brokers call first Why You Should Listen: Brokers talk, and your reputation can either open doors or quietly shut you out. This episode gives you the exact playbook for building trust, standing out in a crowded market, and becoming the type of buyer brokers want to work with. Instead of waiting for scraps, you'll learn how to position yourself for first access to the best deals in your market. Follow Alex Pardo here: Alex Pardo Website: https://alexpardo.com/ Alex Pardo Facebook: https://www.facebook.com/alexpardo15 Alex Pardo Instagram: https://www.instagram.com/alexpardo25 Alex Pardo YouTube: https://www.youtube.com/@AlexPardo Storage Wins Website: https://storagewins.com/ Have conversations with at least three to give storage owners, brokers, private lenders, and equity partners through the Storage Wins Facebook group. Join for free by visiting this link: https://www.facebook.com/groups/322064908446514/