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Laravel expert Joel Clermont joined me on Ditching Hourly to share how he and his co-founder run their successful dev subscription business. Chapters(00:00) - Introduction and Guest Introduction (00:16) - Joel's Background and Business Model Transition (01:54) - Launching the Dev Subscription Model (04:47) - Marketing and Initial Success (07:44) - Client Profiles and Demand (11:19) - Managing Client Expectations and Scope (18:58) - Onboarding and Project Management (21:21) - Handling Messy Projects and Infrastructure (25:06) - Client Capacity and Longevity (26:47) - Exploring Client Sizes and Ideal Fits (28:39) - Balancing Workload and Client Expectations (32:06) - Ensuring Client Satisfaction (34:47) - Managing Work and Time Effectively (43:11) - Challenges and Downsides of Subscription Model (47:54) - Marketing Strategies for Developers (52:52) - Conclusion and Resources Joel's LinksJoel's website » https://nocompromises.io/Joel's books » https://masteringlaravel.io/booksJoel's courses » https://masteringlaravel.io/coursesJoel's community » https://masteringlaravel.io/community ----Do you have questions about how to improve your business? Things like:Value pricing your work instead of billing for your time?Positioning yourself as the go-to person in your space?Productizing your services so you never have to have another awkward sales call or spend hours writing another custom proposal?Book a one-on-one coaching call with me and get answers to these questions and others in the time it takes to get ready for work in the morning.Best of all, you're covered by my 100% satisfaction guarantee. If at the end of the call, you don't feel like it was worth it, just say the word, and I'll refund your purchase in full.To book your one-on-one coaching call, go to: https://jonathanstark.com/callI hope to see you there!
Uncover your 3 mistakes holding back your progress: https://unsplice.com/helpAre you still charging clients by the hour for your video editing skills, and wondering why your earnings hit a ceiling? In this episode of The Video Editing Podcast, discover why sticking to hourly rates is holding you back and how switching to premium day rates could completely transform your freelance income and client relationships. If you've ever wanted to work with top-tier clients, charge what you're worth, and finally break free from the stress of patchy portfolios, this episode speaks directly to you.By listening, you'll learn the advantages of value-based pricing over time-based, how to position yourself as a trusted partner (not just a service provider), and the one key strategy to land premium video editing clients without needing a massive portfolio. Get practical, real-world insights from an Emmy-nominated editor who has worked with BBC, CNN, and more—and start building a roadmap to higher rates, client trust, and consistent work.Timestamps:[00:00:00] Day Rates vs Hourly Rates in Video Editing[00:01:43] Client Expectations and Availability[00:03:14] Why Hourly Rates Punish Expertise[00:05:02] Value Pricing: Certainty and Trust[00:07:35] Building Trust When You Have No Portfolio[00:09:37] Partnering With Clients for Premium Rates[00:11:16] Becoming an Indispensable AssetURLs mentioned: https://unsplice.com/helpSupport this podcast at — https://redcircle.com/the-video-editing-podcast/donationsAdvertising Inquiries: https://redcircle.com/brands
https://www.laurenlappin.com.au/salon-bossIn this week's Listener Q&A episode (part 1 of 2) Lauren tackles three very different but equally important Salon business questions around Client Expectations, Stock Control, and Owners not paying themselves.If you have any burning questions for your Salon Business, and you want to hear Lauren's take on them in a future episode of the Podcast, Follow Lauren on Instagram here @laurenlappin_. Listener Questions:How do we best engage with Clients that only want to see the Owner or a particular Team member in the Salon? (What to do if Clients arrive at your Salon expecting to see you (as the Owner), and are caught off-guard by having to see a different member of your Team instead). I'm struggling to budget for stock in my Salon, what do I do? (How to optimise your Stock Control Process, to eliminate stock shortages of Professional stock, over and under orders of Retail stock, and budget blow-outs that can lead to cash flow issues). (09:30).I'm not paying myself due to high business overheads, how do I get things back on-track in my business and start paying myself? (22:00).https://www.laurenlappin.com.au/salon-boss....Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate and Comment in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at JCAL Media Group.
Digital marketing strategist Eleanor Mayrhofer joined me on Ditching Hourly to describe exactly how she productized her web design services. Links:Eleanor's website » https://www.eleanormayrhofer.com/ditchingEleanor's LinkedIn » https://www.linkedin.com/in/eleanormayrhofer/Chapters:(00:00) - Introduction and Guest Welcome (00:14) - Eleanor's Background and Business Model (00:52) - Straight to Non-Hourly (02:01) - Starting a Solo Business During COVID (02:44) - Initial Market Approach and Challenges (03:48) - Developing a Productized Service (04:25) - Current Business Model: Website in a Week (05:31) - Client Interaction and Project Scope (09:40) - Copywriting and Strategy Sessions (16:31) - Handling Project Scope and Client Expectations (21:24) - Marketing and Client Acquisition (23:20) - Client Commissions and Referrals (23:40) - Subscription Maintenance Services (24:53) - Positioning and Target Audience (25:53) - Overcoming Launch Procrastination (27:11) - Client Collaboration and Revisions (28:55) - Technical Setup and DNS Challenges (31:25) - Post-Launch Support and Testimonials (33:13) - Pros and Cons of Productized Services (36:55) - Sales Process and Lead Time (38:55) - Long-Term Plans and Project Juggling (41:01) - Avoiding Boredom with Productized Services (42:20) - Conclusion and Contact Information ----Do you have questions about how to improve your business? Things like:Value pricing your work instead of billing for your time?Positioning yourself as the go-to person in your space?Productizing your services so you never have to have another awkward sales call or spend hours writing another custom proposal?Book a one-on-one coaching call with me and get answers to these questions and others in the time it takes to get ready for work in the morning.Best of all, you're covered by my 100% satisfaction guarantee. If at the end of the call, you don't feel like it was worth it, just say the word, and I'll refund your purchase in full.To book your one-on-one coaching call, go to: https://jonathanstark.com/callI hope to see you there!
The tax, audit & accounting industry faces a defining moment — and doing nothing is the riskiest strategy of all. In this eye-opening podcast, M&A expert Bob Lewis, President of the Visionary Group, reveals why more than 60% of top tax firms have already taken outside capital, fundamentally reshaping the competitive landscape. Lewis also discusses why hourly billing leaves a lot of money on the table, how to unlock hidden capacity, and why AI will slash labor costs by 20% while doubling revenue per tax professional.
What you'll learn in this episode:● How to use Teach to Sell to build trust before the sale● Why setting expectations prevents buyer's remorse● The importance of honesty and transparency in consulting● How to turn predictable problems into opportunities● Why authenticity and confidence help you get hired more often
“If you can't afford a pet, you shouldn't own one.” Ever said this line?Once you've been on the receiving of someone's anger about the cost of their vet bill, it's an easy thought to have. But it's not the whole story, is it?In this episode, I sit down with Dr. Paul Manktelow - a veterinary surgeon with 20+ years in UK animal charities and current Director of Veterinary Services at Blue Cross. Dr Paul shares lessons learned in not-for-profit vet care to help us untangle that tension between care, compassion, and commercial reality.We cover:Trends from the front lines in the charity sector How “affordability” is shifting under rising cost of livingDecision-making tools that balance optimal vs achievable careBusiness models that either enable or block access to careHow vets can approach financial conversations with clarity, dignity, and trustYou'll learn about:
In this episode, Krista chats with massage therapist, coach and educator Amy Bradley Radford @amybradleyradford to talk about how defining client expectations can transform your massage practice. Together they explore Amy's six-question framework, the art of communication, and how to design a schedule that supports both your clients and your life. Perfect for massage therapists ready to fill their books, create repeat clients, and step into the CEO role of their own business.Key takeaways from this episode...Defining client expectations is crucial for success.Effective communication shapes the client experience.Understanding and adjusting pressure improves satisfaction.Tailoring each session to the individual matters.Time freedom is a real benefit of this career.Amy Bradley Radford: Coach. Educator. Massage Therapist. Encourager of Big Dreams.Discover the six simple yet powerful questions that will transform first-time massage clients into loyal, repeat customers. Download HereContact Amy Bradley Radford: Website: https://amybradleyradford.comInstagram: @amybradleyradfordContact Krista (The Radical Massage Therapist Podcast)Email: krista@theradicalrmt.comWebsite: www.theradicalrmt.comInstagram: @theradicalmassagetherapist
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On April 4, 2025, I presented live on the topic of the shifting paradigm of billable hour and serving new legal market opportunities. I presented alongside Clio's Lawyer in Resident, Joshua Lenon. Here are the top 5 takeaways:* AI Will Automate a Large Portion of Legal WorkUp to 75% of all hourly billable work in law firms is projected to be automatable by AI in the coming years. This shift is already underway, with rapid adoption of AI tools across firms of all sizes, especially in mid-sized and larger firms.* The Billable Hour Model Is Becoming ObsoleteAs AI drastically reduces the time required for many legal tasks, the traditional billable hour model is increasingly unsustainable. Flat fees, subscriptions, and value-based billing are emerging as more client-friendly and profitable alternatives, especially as clients become more aware of AI's capabilities.* The Latent Legal Market Is a Massive OpportunityThere is a huge unmet demand for legal services—estimated at over $1.3 trillion in the US alone. By leveraging AI and moving away from billable hours, lawyers can serve more clients, offer greater pricing certainty, and tap into this latent market.* Industry-Specific AI Tools and Data Security Are EssentialGeneric AI tools are not reliable sources of truth for legal work. Lawyers should prioritize industry-specific AI solutions that use retrieval augmented generation (RAG) and ensure privacy, security, and compliance (e.g., SOC 2, HIPAA). Using the right tools helps avoid ethical pitfalls and increases accuracy.* Client Expectations and Legal Practice Are EvolvingMost clients either prefer or are indifferent to their lawyers using AI, and younger generations are especially open to it. Lawyers must focus on delivering value, efficiency, and transparency. Adopting AI and new billing models not only meets client expectations but also positions firms for future success.__________________________Here's a link to the slide deck that goes with the presentation.Want to maximize your law firm? Get your ticket to MaxLawCon!Sign up for Paxton, my all-in-one AI legal assistant, helping me with legal research, analysis, drafting, and enhancing existing legal work product.Here's a link to purchase lifetime access to the recordings of My Shingle's AI Teach-In if you couldn't make it live.I've partnered with Pii to make it easy for you to purchase the hardware I use in my law firm: (1) Studio Setup; (2) Midrange Setup; (3) Highrange Setup.Get Connected with SixFifty, a business and employment legal document automation tool.Sign up for Gavel, an automation platform for law firms.Check out my other show, the Law for Kids Podcast.Visit Law Subscribed to subscribe to the weekly newsletter to listen from your web browser.Prefer monthly updates? Sign up for the Law Subscribed Monthly Digest on LinkedIn.Want to use the subscription model for your law firm? Sign up for the Subscription Seminar waitlist at subscriptionseminar.com.Check out Mathew Kerbis' law firm Subscription Attorney LLC. Get full access to Law Subscribed at www.lawsubscribed.com/subscribe
What does it really take for women to break free from societal expectations and build businesses—and lives—that feel authentic and sustainable? Kassidy Owen, Founder & CEO of Kassidy Lynne Social Media Management, joins Jessica in a discussion that addresses various themes surrounding podcast production, business motivation, societal programming, and the evolving role of women in leadership. They emphasizes the importance of resilience in business, the impact of societal expectations on women, and the need for community support. The discussion also touches on the differences between social media platforms, the significance of understanding one's audience, and the balance between work and personal life. Kassidy shares insights on the creative process, client expectations, and the importance of intentional growth in business. Inside This Conversation: Resilience is key; failure only happens if you stop trying. Understanding societal programming is essential for empathy. Feminine energy is becoming more prominent in leadership roles. Client expectations can create unnecessary pressure. Overcoming self-doubt is vital for podcasting success. Intentional interviewing fosters community and connection. Creative freedom is important, but professional standards matter. Digital nomadism requires establishing a routine. Family support enhances the travel experience. Want to find out more about Kassidy Owen? kassidylynnesocial.com kassidylynnesocial@gmail.com Instagram | Facebook | LinkedIn The In Between Podcast Chapters 00:00 The Role of Podcast Production 05:59 Understanding Societal Programming 10:07 Client Expectations and Work Mindset 14:06 Intentional Interviewing and Community Building 17:45 Digital Nomadism and Routine 21:46 Tailoring Services to Client Needs 26:01 Authenticity in Social Media 29:05 Understanding Audience Engagement 33:00 Targeting the Right Audience 36:17 The Role of Women in Business 38:18 Balancing Work and Family Life 39:18 Intentional Growth in Business 41:27 The Impact of Women-Owned Businesses 42:55 Navigating Guilt in Work-Life Balance 44:09 The Importance of Community Support 45:45 The Labor Behind Success 47:45 Understanding Stress and Self-Care 49:43 Podcasting and Content Consumption 51:46 Therapeutic Insights on Media Consumption 52:16 Connecting with Cassidy Owen Connect With Us:
Autumn is here on the Talking Heads podcast - as the last vestiges of Summer in the garden dodge the wet and windy weather while trying to give the last hurrah before that inevitable but pleasantly seasonable slide into the hibernation of winter. But gardeners never sleep so Lucy and Saul are still out and about in their plots plying the horticultural trade they both love. So join them both for more horti-waffle and insights into the life of the modern, professional gardener.Last week, Lucy and Saul were posed an excellent listener question: Jo asks - how did we progress into our head gardening roles and the associated people management? What were the difficulties, were we given any training, and how did we find the experience? Well Jo, consider your question answered! The blessing of this horticultural industry is that everybody can experience different scenarios - and Saul and Lucy are no different. Oh, but we do both offer excellent green woodpecker experiences as part of our apprenticeships...Instagram link:Lucy lucychamberlaingardensLinkedIn link:Saul WalkerIntro and Outro music from https://filmmusic.io"Fireflies and Stardust" by Kevin MacLeod (https://incompetech.com)License: CC BY (http://creativecommons.org/licenses/by/4.0/)Support the show
Ted speaks with Tyson Slater of New West Building Company. They discuss the intricacies of building luxury homes in Jackson Hole, the challenges posed by the local environment, and the importance of clear communication with clients. He shares insights on the evolution of his company, the impact of technology on construction, and the significance of setting expectations to ensure a smooth building process. Tyson emphasizes the need for trust and collaboration between builders and clients, highlighting the unique demands of high-end construction in mountain towns.TOPICS DISCUSSED01:05 Introduction and Background02:30 Life in Jackson and the Appeal of the Mountains06:15 New West Builders: Projects and Challenges08:45 Weather Challenges in Construction10:45 Client Expectations and Project Management13:40 Unique Client Requests and Building Innovations16:35 The Evolution of New West Builders20:50 Expanding into New Markets23:15 Maintaining Quality and Client Relationships26:25 Understanding Client Expectations29:40 The Importance of Planning in Construction31:15 Building Relationships with Trade Partners35:55 Evolving Client Demands in Construction37:55 Leveraging Technology in Construction41:45 Client Experience on Site46:15 Setting Expectations for a Smooth Process CONNECT WITH GUESTTyson SlaterWebsiteLinkedInInstagramKEY QUOTES FROM EPISODE"We are not everyone's builder.""The design is intentional."“Most of it will scare you.”
In this episode of "The Free Lawyer," host Gary interviews Joel Chorny, a veteran criminal defense attorney and former public defender now running a solo practice in Tucson. Joel discusses his transition to solo work, the emotional toll of public defense, and the challenges of building a client base. He shares insights on self-care, mental health, setting boundaries, and the value of coaching and community. Joel also highlights the importance of culturally informed advocacy and honest client communication, offering practical advice for lawyers seeking a more fulfilling and sustainable legal career.Joel Chorny is a veteran criminal defense attorney and former public defender who has spent over a decade standing up for individuals caught in the harshest corners of the criminal system. Fluent in Spanish and committed to culturally informed advocacy, he now runs a thriving solo practice in Tucson. Joel also teaches trial advocacy at the University of Arizona's James E. Rogers College of Law, where he trains future lawyers in the art of compelling courtroom storytelling. Outside of his legal work, he's a devoted husband and father, an avid cyclist, and a student of improv comedy—skills that sharpen both his presence in the courtroom and his perspective on life.Joel's Background and Transition Catalyst (00:01:06)Emotional Toll and Decision to Leave (00:03:06)Mentorship and Planning the Transition (00:05:01)Accelerated Transition and Office Opportunity (00:06:11)Starting Without Clients and Early Advice (00:07:36)Building a Caseload and Court Appointments (00:08:29)Cultural Background and Language Skills (00:09:42)Managing Emotional Weight and Self-Care (00:11:00)Accepting Limits and Caseload Realities (00:13:12)Choosing Clients and Setting Boundaries (00:14:19)Control, Outcomes, and Client Expectations (00:16:14)Challenges of Attracting Clients and Marketing (00:19:49)Doubts, Optimization, and Imposter Syndrome (00:21:12)Dealing with Career Anxiety and Support (00:22:07)Work-Life Balance and Transition Rituals (00:24:41)Quality Time and Family Anchors (00:26:54)Teaching Trial Advocacy (00:27:52)Value of Coaching and Seeking Support (00:31:08)Breakthroughs from Coaching (00:33:42)Advice for Lawyers: Support and Community (00:39:27)Giving Back and Building Community (00:41:57)Would you like to learn what it looks like to become a truly Free Lawyer? You can schedule a courtesy call here: https://calendly.com/garymiles-successcoach/one-one-discovery-callWould you like to learn more about Breaking Free or order your copy? https://www.garymiles.net/break-free
Brand strategist and founder of SwayRise Creative, Diane Whiddon, joined me on Ditching Hourly to talk about how adding a discrete - and legitimately useful - AI-based productized service to her branding business tapped into a longstanding demand in her client base. Diane's LinksSwayRise Creative » https://swayrisecreative.com/Content Creator Lab » https://aicontentcreatorlab.comChapters(00:00) - Introduction and Guest Welcome (00:34) - Diane's Background and Career Journey (01:44) - Discovering Value Pricing and Meeting Jonathan (03:44) - The Impactful Discovery Call (07:18) - Focusing and Scaling the Business (15:08) - Incorporating AI into Business (19:16) - AI Photo Shoots and Branding (33:33) - Ethical Considerations and Client Expectations (34:57) - Technical Aspects of AI Image Creation (37:02) - Using Image References and Editing Tools (37:56) - Cost and Effort of Traditional Photo Shoots (39:15) - AI Photo Shoots vs Traditional Photo Shoots (41:36) - The Demand for AI in Business (42:54) - Challenges and Opportunities with AI (47:33) - The Importance of Adapting to AI (51:53) - Leveraging AI for Business Success (54:13) - The Future of AI in Various Industries (01:10:30) - Final Thoughts and Resources ----Before you go!The next time someone asks you for your hourly rate, I want you to stop what you're doing and head on over to valuepricingbootcamp.com to sign up for my free value pricing email course.Hope to see you there!
Don't miss out! Sign up here:https://link.cpi-crm.com/widget/form/bJZ4NbRp6ZpSVgGoNb4j?notrack=truehttps://link.cpi-crm.com/widget/form/bJZ4NbRp6ZpSVgGoNb4j?notrack=truehttps://link.cpi-crm.com/widget/form/bJZ4NbRp6ZpSVgGoNb4j?notrack=trueShadow Hour Updates → Get the latest updates and reminders for our Shadow Hour sessions. Stay informed, stay ahead! What you'll learn in this episodeWhy setting expectations helps clients manage their emotions How understanding pain points builds trust and influence Why Teach to Sell focuses on guiding—not pushing—clients The role of emotional intelligence in sales success How influence comes from asking great questions Preparing clients for challenges to improve their experience How to connect on a deeper level and build rapport Why authenticity is your most powerful sales tool To find out more about Dan Rochon and the CPI Community, you can check these links:Website: No Broke MonthsPodcast: No Broke Months for Salespeople PodcastInstagram: @donrochonxFacebook: Dan RochonLinkedIn: Dan RochonTeach to Sell Preorder: Teach to Sell: Why Top Performers Never Sell – And What They Do Instead
Ian Altman discusses common mistakes in long-term sales engagements, emphasizing that sellers often focus on price concessions rather than mutual benefits. He highlights that longer engagements can attract more stable, permanent talent, benefiting both parties. Altman suggests presenting long-term deals as mutually beneficial, incorporating flexibility with rolling termination clauses. He shares a client success story where 90% of short-term clients eventually extended engagements. Altman advises sellers to align with clients' interests, reduce administrative burdens, and lock in pricing to ensure better outcomes and less hassle.Biggest MistakesRelying on outdated systems and methodologies.Not utilizing available real-time information from customers.Falling back on old procedures instead of embracing new technologies.Not implementing systems that provide real-time information to customers.Best PracticesUsing technology like AI to save time and learn from others' experiences.Providing real-time information to customers, similar to Uber and Amazon.Implementing AI systems to help customers get answers faster.Using AI to tailor content to customer needs and improve information over time.
Send us a textHow many times has a deal gone sour because of a simple miscommunication about expectations? This week on "The Selling Podcast," Mike and Scott welcome Pete Howland to break down the critical skill of setting and managing client expectations. This isn't just about good manners; it's about building trust, avoiding disappointment, and ensuring a fantastic customer experience.Pete reveals a simple yet powerful tactic: instead of giving a vague timeframe like "it'll be ready in a few hours," give a concrete time of day. "I'll have that to you by 3 PM" is a game-changer that eliminates ambiguity and shows you're in control.But the real secret, Pete argues, is asking the right questions to uncover the expectations your client already has—and you just don't know about yet. We dive into how to have these crucial conversations upfront to align on goals and build a collaborative, transparent relationship from the very start.This episode is your blueprint for moving beyond vague promises and into a world of clear, confident communication. Tune in as Pete breaks down how mastering this skill will not only save you from headaches but also consistently help you deliver an exceptional experience that keeps clients coming back.Support the showScott SchlofmanMike Williams - Cell 801-635-7773 #sales #podcast #customerfirst #relationships #success #pipeline #funnel #sales success #selling #salescoach
Chip and Gini discuss how AI is perceived to speed up work, leading clients to have unrealistic expectations regarding turnaround times and pricing.
Investor Fuel Real Estate Investing Mastermind - Audio Version
In this episode of the Real Estate Pro Show, host Erika speaks with Sarah Walker, the founder of Nuance Interior Design. Sarah shares her journey into luxury interior design, emphasizing the importance of balancing aesthetics with functionality. She discusses her design process, which often begins with clients who have vague ideas and how she helps them articulate their vision. The conversation also touches on the growing trend of wellness in luxury homes, the challenges of navigating client expectations, and the significance of building a strong network in a competitive market. Sarah concludes by sharing exciting upcoming projects and her commitment to enhancing clients' quality of life through thoughtful design. Professional Real Estate Investors - How we can help you: Investor Fuel Mastermind: Learn more about the Investor Fuel Mastermind, including 100% deal financing, massive discounts from vendors and sponsors you're already using, our world class community of over 150 members, and SO much more here: http://www.investorfuel.com/apply Investor Machine Marketing Partnership: Are you looking for consistent, high quality lead generation? Investor Machine is America's #1 lead generation service professional investors. Investor Machine provides true ‘white glove' support to help you build the perfect marketing plan, then we'll execute it for you…talking and working together on an ongoing basis to help you hit YOUR goals! Learn more here: http://www.investormachine.com Coaching with Mike Hambright: Interested in 1 on 1 coaching with Mike Hambright? Mike coaches entrepreneurs looking to level up, build coaching or service based businesses (Mike runs multiple 7 and 8 figure a year businesses), building a coaching program and more. Learn more here: https://investorfuel.com/coachingwithmike Attend a Vacation/Mastermind Retreat with Mike Hambright: Interested in joining a “mini-mastermind” with Mike and his private clients on an upcoming “Retreat”, either at locations like Cabo San Lucas, Napa, Park City ski trip, Yellowstone, or even at Mike's East Texas “Big H Ranch”? Learn more here: http://www.investorfuel.com/retreat Property Insurance: Join the largest and most investor friendly property insurance provider in 2 minutes. Free to join, and insure all your flips and rentals within minutes! There is NO easier insurance provider on the planet (turn insurance on or off in 1 minute without talking to anyone!), and there's no 15-30% agent mark up through this platform! Register here: https://myinvestorinsurance.com/ New Real Estate Investors - How we can work together: Investor Fuel Club (Coaching and Deal Partner Community): Looking to kickstart your real estate investing career? Join our one of a kind Coaching Community, Investor Fuel Club, where you'll get trained by some of the best real estate investors in America, and partner with them on deals! You don't need $ for deals…we'll partner with you and hold your hand along the way! Learn More here: http://www.investorfuel.com/club —--------------------
Watch the YouTube version of this episode HEREAre you an attorney looking for advice on how to structure your law firm? In this episode of the Maximum Lawyer Podcast, Tyson interviews Jeff Holman, an attorney and entrepreneur. Jeff shares his journey from engineering to law and business, detailing his transition from private practice to in-house counsel and ultimately creating a fractional legal team model. Jeff shares how to set expectations for clients about the legal team model. Some clients are used to working with an attorney who will be with them from intake to the conclusion of all affairs. A legal team model involves collaboration with different individuals within a firm, which can involve other lawyers working on a case. Jeff emphasizes the need to provide clear communication with clients who might not be used to this model so they know what kind of support they are receiving.With AI growing within many firms, Jeff and Tyson provide insights on how AI affects client interactions. Research shows that AI integration might lead to firms hiring less attorneys since there are tools that can do a lot of the work for you. For Jeff, the use of AI is a great tool, but won't be useful for certain aspects. For example, if the right questions aren't being asked, AI can help with this. It can also help replace a first year associate that might be too green to work in a specific legal environment. Listen in to learn more!02:43 Transition from Private Practice to In-House04:15 Burnout in Fractional Roles06:02 Running a Firm with a Spouse12:01 Team Model and Client Expectations 15:30 Pricing Strategy and Eliminating Billable Hours29:39 Franchise Ownership Experience37:51 Changing the Law Firm Business Model Tune in to today's episode and checkout the full show notes here. Connect with Jeff:Website Instagram Facebook Linkedin Youtube
Step confidently into the post-AI era with this episode of The Full Desk Experience. Join CEO Aaron Elder and host Kortney Harmon as they uncover how AI is not just changing, but fundamentally reinventing, the rules of recruiting—transforming processes, expectations, and business models in real time.Key Insights:Discover why every search firm's true competitive edge is their proprietary data and the conversations they own—not just access to the latest AI tools.Learn how AI agents are reshaping sourcing, business development, and operational efficiency, enabling firms to outpace change by deploying narrowly-focused, high-impact agents across the talent lifecycle.Explore strategies for moving beyond the outdated “KPI hamster wheel” and how leaders should refocus on solving future-forward, strategic client problems.Hear candid advice on balancing automation with human expertise—and why blindly trusting AI outputs can lead to costly missteps.Unresolved questions that spark reflection:As AI becomes ubiquitous, what truly differentiates your firm's client value proposition?With rapid AI evolution, are you thinking far enough ahead—beyond today's inputs to tomorrow's outcomes?Ready to future-proof your executive search firm? Tune in now to catch the strategies, pitfalls, and opportunities redefining the industry.____________________________Follow Crelate on LinkedIn: https://www.linkedin.com/company/crelate/Want to learn more about Crelate? Book a demo hereSubscribe to our newsletter: https://www.crelate.com/blog/full-desk-experienceClick here to learn more about AI-Powered Strategic Recruiting with Crelate's Living Platform™
In this FDE Express episode, we're having a direct, no-nonsense conversation about where recruiting teams really stand in the “post-AI era.” With AI moving from buzzword to business essential, there's a growing divide between firms still debating AI and those already reaping huge efficiency gains.Kortney will break down what the post-AI era actually means for your talent business, reveal some eye-opening stats about AI adoption in recruiting, and help you spot the warning signs if your team is falling behind. I'll also walk you through a clear roadmap to help your business catch up—fast! If you're ready to stop debating and start implementing, this episode is the wake-up call you can't afford to miss. Let's get started!__________________________Follow Crelate on LinkedIn: https://www.linkedin.com/company/crelate/Subscribe to our newsletter: https://www.crelate.com/blog/full-desk-experienceClick here to learn more about AI-Powered Strategic Recruiting with Crelate's Living Platform™
What happens when your technology becomes your biggest business liability instead of your greatest asset? In this episode, we explore the hidden costs of tech disruptions with Rich Messinger, known as "The Tech Pain Terminator”...and also a BrandFace client. With 38 years of experience working with high-level corporations, Rich helps driven and established CEOs eliminate technology problems promptly and permanently. Join us as this trusted advisor reveals how CEOs can bridge the communication gap with their technical teams, eliminate costly tech vulnerabilities, and transform their technology from a source of frustration into a competitive advantage that drives business growth. Episode Highlights: 04:18 Common Tech Issues in Businesses 11:05 The Importance of Fresh Perspectives in IT 17:45 Rich Messinger's Brand Journey 20:08 Client Expectations and LinkedIn Engagement 20:51 The Power of Authentic Branding 22:48 Owning Your Brand Identity 28:35 Embracing the Tech Pain Terminator Persona 33:44 How to Connect with Rich Messinger Show Links: Website Email: rm@vitalitsystems.com Phone: (508) 801-0311
Jack Chambers-Ward is joined by Ramon Eijkemanns to discuss how to calculate the value of SEO traffic and if SEO needs rebranding. They explore the value of SEO traffic, the potential need for rebranding within the industry, and how metrics like market share and opportunity cost are redefining the field.Ramon shares fascinating insights from his 20+ years in search marketing, including how to better calculate and communicate the true value of organic traffic. They also discuss the impact of AI and LLM on search behaviour and consumer visibility. Plus, Ramon shares his unique Blade Runner story!Don't forget to like, subscribe, and engage with the podcast!Follow RamonWebsite: https://eikhart.com/LinkedIn: https://www.linkedin.com/in/ramoneijkemans/ Bluesky: https://bsky.app/profile/eikhart.com Ramon's RecommendationsMistral: https://mistral.ai/Self help Singh: https://www.youtube.com/@selfhelpsingh LinksJack's MMA fight for charity: https://justgiving.com/page/jack-chambers-wardSpotify: https://open.spotify.com/show/4AILSpWLI74daOhECb8Hm0?si=3e16881117234da5 Apple Podcasts: https://podcasts.apple.com/gb/podcast/search-with-candour-seo-podcast/id1456880812 00:00 Introduction04:57 Ramon Eijkemanns' Background07:03 SEO Opportunity Cost09:02 Market Share and SEO11:05 Challenges in Calculating SEO Value17:33 The Future of SEO and AI39:18 Technical SEO Campaign Success40:19 Rebranding SEO41:35 The Evolution of SEO Practices44:01 The Importance of Results Over Methods44:45 Rebranding the SEO Profession47:58 SEO Job Titles and Industry Perceptions51:40 Client Expectations and Industry Trends56:45 Blade Runner and the Journey into SEO01:03:53 Ramon's Recommendations01:10:49 Upcoming Guests and Final Thoughts
From Paris runways to triple net mastery, Rachel Grunn reveals how niche investing, intentional living, and holistic values helped her build wealth, freedom, and a thriving family-centered lifestyle—without losing herself in the grind.See full article: https://www.unitedstatesrealestateinvestor.com/triple-net-trailblazing-and-riding-from-runways-to-real-estate-riches-with-rachel-grunn/(00:00) - Welcome & Show Introduction(00:24) - Family Travel Chat: Eclipse Road Trip(05:22) - Memories Matter: Trips vs. Things(06:21) - Introducing Guest Rachel Grunn(06:26) - Rachel's Early Real-Estate Upbringing(10:42) - Modeling Career & Investing Young(12:20) - Working-Mom Perspectives & Peer Growth(15:19) - Life in Paris: Independence & Challenges(17:33) - Starting in Sales: KW and Going Solo(18:10) - The Power of Triple-Net Commercial Properties(21:17) - Joint Ventures and Finding the Right Tenants(22:16) - Cash-Flow Mindset Beats Commission Breath(25:25) - Mom Guilt, Boundaries & Client Expectations(28:04) - Communication Hacks: Batching & Triage(30:01) - Home Division of Labor & Horseback Therapy(32:02) - Hiring an Assistant & CRM Overhaul(34:44) - Transaction Coordination & Scaling Systems(38:11) - Three Golden Nuggets for Agents(40:35) - Airbnb Partnerships & Niching Down(41:36) - Book Spotlight: The Last Lecture(43:01) - Macro Perspective, Health & Eclipse Awe(45:13) - Life Calendar & Time Awareness(46:59) - Final Advice & Where to Find Rachel(48:10) - Outro & DisclaimerContact Rachel Grunnhttps://RachelGrunn.comFor more incredible info, visit https://reiagent.com
In this episode, Nick and Tyler talk to Jamie Gasparovic about what it really means to lead a business — not just through craft, but through communication. Jamie opens up about the emotional stress that comes from reactive jobs, and how she transformed her process to build clarity and trust from day one. It's a conversation about setting expectations, building systems that actually support your team, and learning to lead by design — not by default. Show Notes: Introduction and Background of Jamie Gasparovic (0:00) Sponsorships and Personal Anecdotes (2:41) Pronunciation and Initial Conversation with Jamie (7:01) Business Operations and Client Management (14:56) Identity-Driven Design and Client Discovery (34:37) Challenges and Opportunities in the Design Industry (59:44) Business Evolution and Initial Challenges (1:07:21) Transitioning to Independent Work (1:11:17) Hiring the First Employee (1:14:39) Impact of Hiring on Business Operations (1:17:33) Pricing Strategies and Client Expectations (1:22:08) Managing Project Profitability (1:28:21) Future Plans and Business Growth (1:34:47) Personal Insights and Final Thoughts (1:36:50) Video Version: https://youtu.be/Y0Anev8O7ws Partners: Andersen Windows Buildertrend Velux Harnish Workwear Use code H1025 and get 10% off their H-label gear The Modern Craftsman: linktr.ee/moderncraftsmanpodcast Find Our Hosts: Nick Schiffer Tyler Grace Podcast Produced By: Motif Media
Why gear won't earn you premium pay
On today's episode, Supply Chain Leaders Brian Hastings and Justin Maines sit down with Chadd Olesen, CEO and founder of AVRL, to discuss his unconventional entry into the logistics industry and his work with top brokerages. Topics include automation, change management, and strategies for transforming midsize brokerages into industry powerhouses. Chad shares insights on the complexities of spot bidding, the impact of emerging technologies, and the importance of educating brokers. Join us as we explore how AVRL is revolutionizing the transportation sector and what the future holds for brokerage companies.The Logistics & Leadership Podcast, powered by Veritas Logistics, redefines logistics and personal growth. Hosted by industry veterans and supply chain leaders Brian Hastings and Justin Maines, it shares their journey from humble beginnings to a $50 million company. Discover invaluable lessons in logistics, mental toughness, and embracing the entrepreneurial spirit. The show delves into personal and professional development, routine, and the power of betting on oneself. From inspiring stories to practical insights, this podcast is a must for aspiring entrepreneurs, logistics professionals, and anyone seeking to push limits and achieve success.Timestamps: (00:31) - Chadd's Journey into Logistics(00:46) - Early Projects and Key Partnerships(02:06) - Breaking into Transportation(05:02) - Automation in Transportation06:13 Growth and Change Management(07:31) - Solving Problems for Shippers and 3PLs(14:34) - Future of Technology in Logistics(19:33) - Challenges and Opportunities in Automation(21:13) - Intern's Quick Adaptation to TMS(22:39) - Building a Unique Culture at AVRL(25:37) - Challenges in Technology Adoption(27:27) - The Role of Change Management(33:49) - Client Expectations and Long-Term Success(37:07) - Conclusion and Final ThoughtsConnect with Chadd Olesen!▶️LinkedIn | WebsiteConnect with us! ▶️ Website | LinkedIn | Brian's LinkedIn | Justin's LinkedIn▶️ Get our newsletter for more logistics insights▶️ Send us your questions!! ask@go-veritas.comWatch the pod on: YouTube
This is the final installment of KBIS Confidential Creative Conversations LIVE from KBIS 2025 and for this one, we enter the Business & Trends track from the programming from the NextStge. In this session, we explore strategies for balancing client expectations with tight budgets and turn challenges into opportunities for growth in today's ever-changing and challenging economy. I moderated this program which was an honor and a joy for a number of reasons and the best part was the incredible group of creatives empaneled for this really important talk; Arianne Bellizaire, Owner & Creative Director, Arianne Bellizaire Interiors LLC, Kim Gordon, Lead Designer, Kim Gordon Designs and Lisa McDennon, Principal, Lisa McDennon Design. Because you are the amazing listeners and friends of the show, you have heard from Lisa and Kim on the show previously and while Arianne is new to the show, it will not be the last time you hear from her. This conversation was extraordinary for so many reasons that you will hear for yourself. If you are a design professional trying to: Navigate the daily changes in levels of consumer confidence Upgrading your clientele Matching the energy of your clients Creating strategic partnerships Putting your face, firm and story into the public to gain notoriety and promotion of your work Prepare for wild price and changes in product availability Future proof your business Well, the following conversation was created just for you. Enjoy
In this episode, Shauna Lynn Simon reveals the powerful framework that has helped her businesses move from chaotic, reactive client management to smooth, proactive success. She shares a personal story from her early days that changed her outlook on contracts - and why simply "quoting the contract" isn't enough to create a positive client experience.Shauna Lynn introduces her 5 essential questions for managing clients more effectively, ensuring better communication, fewer misunderstandings, and a stronger reputation. She explains how poor expectation management can silently drain your time, energy, and profits - and how setting clearer client expectations can transform your business. From building client onboarding checklists to developing client care packages and journey maps, she offers practical strategies you can start using right away.If you've ever found yourself constantly putting out fires, feeling drained after every project, or wondering why clients keep missing critical details, this episode will help you reset your approach. Plus, Shauna Lynn gives a peek inside the Real Women Real Business Mastery Program and how it's designed to help you fill in the gaps in your business foundations so you can thrive with less stress and more success.Timestamps:(00:01) – Introduction(02:34) – The staging story that changed everything(07:50) – Why contracts aren't enough(14:45) – The 5 client clarity questions(29:02) – Practical tools to implement todayResources:Set up a free Introductory Business Planning Session with Shauna Lynn: AboutShaunaLynn.com/planLearn more about the show: AboutShaunaLynn.com/podcastBook Your FREE Coaching Assessment Call: https://aboutshaunalynn.com/coachmeEp #4, "Revising Your Product/Service Offerings and Pricing Strategy with Trina MacPhee": https://www.aboutshaunalynn.com/rwrb-podcast-episodes/revising-your-product-service-offerings-with-trina-macpheeEp #36, "Mastering Client Relations with Sonia Barney": https://www.aboutshaunalynn.com/rwrb-podcast-episodes/client-relationsHome Staging Client Care Package: https://courses.styledlistedsold.com/courses/download-product-home-staging-client-care-package-us-versionDecorating/Design Client Care Package: https://courses.styledlistedsold.com/courses/download-product-decorating-design-client-care-package-us-version
Mudeth is a composer from Bangalore, best known for his soundtrack for The Binding of Isaac Antibirth OST.MUDETH LINKS:Website: https://www.mudeth.org/Youtube: https://www.youtube.com/mudeth'The Unsung' (Mudeth's podcast): https://unsung.mudeth.org/The_Good_and_the_FlawedSpotify: https://open.spotify.com/artist/6ERwcThkHmFXYHH3TagPOY?si=AjEodAaXRZOAEUhbS4fZLAApple Music: https://music.apple.com/us/artist/mudeth/1189772212Bandcamp: https://mudeth.bandcamp.com/X: https://x.com/htedumLINKS FOR THINGS MENTIONED IN THE PODCAST:The Bioacoustics podcast: https://india.mongabay.com/2024/07/podcast-wild-frequencies-find-wildlfe-with-bioacoustics/Knytt (video game): https://archive.org/details/KnyttIji (video game): https://www.remar.se/daniel/iji.phpMarkus Junnikkala is a Composer from Finland.https://www.markusjunnikkala.com/Support this podcast by becoming a member:https://markusjunnikkala.com/membership/Want me to answer your question? Ask it on social media:https://www.instagram.com/markusjunnikkala/https://www.facebook.com/markusjunnikkala/https://x.com/markusjunnikkalhttps://www.twitch.tv/markusjunnikkalahttps://www.reddit.com/user/markusjunnikkala/https://www.linkedin.com/in/markusjunnikkala/Subscribing, sharing, and liking helps the podcast.TIMESTAMPS:(00:00:00) Intro & The Binding of Isaac Mod Origins (00:05:00) Burnout from Ad Work & Discovering Creative Joy (00:12:00) Artistic Integrity vs Client Expectations (00:20:00) Artist vs Craftsperson: Personal Philosophy (00:25:00) Fan Favorites and Musical References (00:30:00) Cultural Influences Growing Up in India (00:35:00) Host's Background and Creative Journey (00:43:00) Making Indie Games: Breachway Development (00:49:00) Perfectionism, Releasing Music, and Artistic Growth (00:56:00) Creative Process and Avoiding Overthinking (01:04:00) Knowing When to Let Go of a Song (01:10:00) Early Childhood, Curiosity, and Synth Exploration (01:20:00) Computer Music, Trackers, and DAW Evolution (01:30:00) Creative Confidence and Trusting Instincts (01:40:00) Learning Through Releasing Music (01:50:00) Mixing Tricks & Gaining Perspective (02:00:00) Fixing Weak Sections and Structural Flow (02:10:00) Letting Go & Binary Nature of Art (02:20:00) Music, Emotion, and Avoiding False Satisfaction (02:30:00) Playfulness, Simplicity, and Authenticity (02:45:00) Final Reflections on Growth and Creativity
Are you secretly undercharging for your work (and you know it)? In this episode, we're getting into the real talk behind pricing: the mindset blocks, the fear of rejection, and how to confidently raise your rates without guilt. We share our own pricing journeys, the psychology behind perceived value, and practical tips to help you price with confidence. If you've been second-guessing your rates or struggling to own your worth, this one's for you. In between a big decision? Need advice? Drop a voice message and we'll answer it live on the podcast. Or submit a written question here if voice notes aren't your thing. //@inbetween.pod//@astridjohanaphoto//@alexisteichmiller
In this episode we discuss Wendy's unique journey into film photography, her love for color, and her distinct style characterized by experimental techniques such as film soup and double exposures. Based in Maui, Wendy specializes in capturing the joyful moments of families, often incorporating a dreamy, colorful look in her work. She shares insights on how she cultivated her aesthetic, the influence of her adaptability and intuitive approach, and the therapeutic aspects of focusing on joy and beauty through her lens. Wendy also touches on her recent endeavors, including personal exploration of slower photography techniques and her continued passion for creative experimentation.00:00 Introduction and Greetings00:18 Wendy's Photography Journey01:47 Developing a Unique Style03:06 Experimental Techniques and Toy Cameras07:09 Client Expectations and Intuitive Shooting08:58 Balancing Art and Client Needs12:36 Adapting and Embracing Mistakes20:11 Capturing Joy and Emotion26:10 Therapeutic Aspects of Photography28:31 Reflecting on Personal Loss Through Photography30:29 The Joy of Color in Art and Photography31:28 Memories and Visuals: Capturing Emotions33:08 Finding Inspiration and Joy in Photography36:11 Balancing Life and Photography38:42 Exploring New Techniques and Creative Growth40:24 The Impact of Photography on Life48:47 Upcoming Plans and Final ThoughtsYou can find more about Wendy and her photography here:Wendy Laurel WebsiteWendy Laurel Instagram You can follow along with the podcast and Allison Jacobs on Instagram.
Have you ever considered the importance of evaluating values fit when bringing an employee or client on board? I'll discuss why having clearly defined core values is crucial and how it helps us identify the right clients to work with. You'll learn about the key aspects we look for in clients, such as a proven offer, a growth mindset, and resiliency from past business challenges. We'll also talk about the importance of coachability, collaboration, and setting realistic expectations. Plus, I'll share tips on how to avoid red flags and ensure your values align for a successful and enjoyable client relationship. Tune in and discover how to build a business that not only grows but thrives by sticking to these principles. What You'll hear in this episode: [0:50] Evaluating Values Fit in Business [2:00] Identifying Key Client Traits [4:00] The Importance of Coach-ability [5:10] Red Flags and Client Expectations [7:30] Learning from Experience [9:10] Aligning Values for Success If you like this episode, check out: Are You Ready For a CFO in Your Business? My 3 Favorite Interview Questions Approaching a Season of Growth? This Might Be a Sign Want to learn more so you can earn more? Visit keepwhatyouearn.com to dive deeper on our episodes Visit keepwhatyouearncfo.com to work with Shannon and her team Watch this episode and more here: https://www.youtube.com/channel/UCMlIuZsrllp1Uc_MlhriLvQ Connect with Shannon on IG: https://www.instagram.com/shannonkweinstein/ The information contained in this podcast is intended for educational purposes only and is not individual tax advice. Please consult a qualified professional before implementing anything you learn.
Contractor Success Map with Randal DeHart | Contractor Bookkeeping And Accounting Services
This Podcast Is Episode 625, And It's About Better Practices For Meeting Client Expectations In Construction When hiring a construction contractor, clients often have a clear set of expectations that significantly influence their decisions. These expectations encompass many factors, including the quality of artistry, communication skills, adherence to timelines, and budget management. Picture a homeowner named Sarah. Excited and anxious, she embarked on renovating her old farmhouse. She understood that choosing the right contractor was crucial. After researching and meeting various candidates, she selected Jack, whose impressive portfolio and reputation for reliability reassured her. Throughout the project, Jack kept his promises, communicated regularly, and prioritized quality, which helped build Sarah's trust. As the renovations progressed, Jack's transparency about costs and proactive problem-solving skills were evident when unexpected challenges arose. He treated Sarah's home respectfully, maintained a clean worksite, and ensured everything was done meticulously. By the end of the project, Sarah had a beautifully renovated house and a partnership based on trust and collaboration, making the entire experience enjoyable and fulfilling. To truly succeed in this competitive industry, contractors should focus on several key elements that clients prioritize: 1. Reliability is Key One of the most critical qualities clients look for is reliability. They want a contractor who shows up on time and follows through on promises. Meeting deadlines and maintaining a consistent schedule are essential for building trust. When clients feel confident their contractor will deliver on time, it alleviates stress and fosters a positive working relationship. Action Step: Develop a clear project timeline with specific deadlines. Use project management tools to track progress and share updates with clients. Always communicate promptly if any changes occur to the schedule to ensure transparency. 2. Quality Workmanship Matters Quality is non-negotiable in the construction industry. Clients expect high standards in both materials and craftsmanship. They want a contractor who pays attention to detail and ensures that every project element meets their expectations. Delivering exceptional quality satisfies the client and enhances the contractor's reputation for future projects. Action Step: Establish strong relationships with trusted suppliers to ensure you have access to high-quality materials. Set clear quality standards for your work and conduct regular checks throughout the project to ensure these standards are met. 3. Clear Communication is Crucial Effective communication plays a vital role in any construction project. Clients appreciate regular updates and open lines of communication. They want to be informed about progress, potential delays, and changes to the project. Clear communication helps manage expectations and builds a partnership between the client and contractor. Action Step: Create a communication plan that details how and when you will update clients. Consider regular status meetings (in person or virtual) and utilize communication platforms or apps to streamline updates and address any questions promptly. 4. Transparency Builds Trust Clients want a transparent contractor about costs, timelines, and potential challenges. Bringing issues to light early on, rather than hiding them, fosters an environment of trust. Providing detailed estimates and clearly explaining any adjustments that may occur demonstrates a contractor's commitment to honesty, which is fundamental for a successful working relationship. Action Step: Provide detailed estimates that break down costs. Discuss any potential challenges upfront, setting realistic expectations about what clients can anticipate throughout the project. 5. Budget Management is a Priority Staying within budget is often a top concern for clients. They value contractors who can provide a clear breakdown of costs and manage the budget effectively. Clients appreciate proactive communication about any changes affecting the project's finances. By demonstrating financial responsibility, contractors can put clients at ease and reinforce their professionalism. Action Step: Offer fixed-price contracts when feasible and maintain a clear record of all expenses throughout the project. Discuss any changes that might impact the budget as soon as they arise, and provide documentation to keep clients informed. 6. Problem-solving skills are Essential Construction projects are rarely without their surprises. Clients value contractors who can quickly identify and address issues as they arise. Being proactive in problem-solving shows expertise and reassures clients that their projects are in capable hands. This ability can often distinguish a good contractor from a great one. Action Step: Foster a culture within your team that encourages proactive problem-solving. Conduct regular training sessions on addressing common issues and ensure everyone knows that bringing potential problems to light is valued. 7. Respect for Property is Expected Clients expect their contractors to treat their property with the utmost respect. This includes keeping the worksite clean, organized, and mindful of the client's belongings. A clean and safe work environment reflects professionalism and consideration, which clients greatly appreciate. Action Step: Establish site protocols prioritizing cleanliness and respecting the client's property. Use protective coverings for floors and furniture, and ensure the work area is tidy and organized at the end of each day. 8. Professionalism Sets the Tone How contractors present themselves—through attire, demeanor, and overall conduct—impacts the client's perception of the project. Professionalism builds confidence and promotes a positive experience. Clients want to work with contractors who respect their time and investment, and behaving professionally can significantly enhance this relationship. Action Step: Encourage staff to maintain a professional appearance and demeanor. Provide customer service training to ensure all team members communicate respectfully and effectively with clients. 9. Expertise and Knowledge are Valued Clients desire a well-versed contractor in building codes, regulations, and industry best practices. When a contractor displays expertise, it instills confidence in clients that their project will be completed correctly and efficiently. Knowledge enhances the contractor's credibility and reassures clients they make sound decisions. Action Step: Stay updated on industry standards and regulations through ongoing education. Encourage team members to gain certifications and attend workshops. Share your knowledge with clients to foster trust and confidence in your capabilities. 10. Post-Completion Support is Appreciated Finally, a meaningful follow-up after project completion can leave a lasting impression. Clients value contractors who check in to ensure satisfaction, address potential issues or offer maintenance services. This level of care demonstrates a commitment to ongoing service and can foster long-term loyalty. Action Step: Create a post-project checklist to review with clients a few weeks after completion. Offer maintenance services or check-ins to address any lingering questions or concerns. This demonstrates that you care about their continued satisfaction. Final thoughts Recognizing and addressing your client's needs can build strong, long-lasting relationships that encourage repeat business and generate valuable referrals. Prioritizing reliability, quality workmanship, clear communication, transparency, effective budget management, problem-solving abilities, respect for the client's property, professionalism, expertise, and post-completion support allows contractors like you to foster these strong relationships. This commitment can lead to future projects and an increase in referrals. About The Author: Sharie DeHart, QPA, is the co-founder of Business Consulting And Accounting in Lynnwood, Washington. She is the leading expert in managing outsourced construction bookkeeping and accounting services companies and cash management accounting for small construction companies across the USA. She encourages Contractors and Construction Company Owners to stay current on their tax obligations and offers insights on managing the remaining cash flow to operate and grow their construction company sales and profits so they can put more money in the bank. Call 1-800-361-1770 or sharie@fasteasyaccounting.com
In this episode of Remodelers on the Rise, Kyle shares 9 things rolling around his head—from marketing tips to mindset resets. You'll hear practical reminders on leading your team, boosting your sales process, creating better social content (yes, Reels matter!), improving your design and development workflow, and even keeping your stress in check as your remodeling business grows. Whether you're feeling scattered or just looking for one solid takeaway to help you lead better and build smarter, this episode's got a little something for everyone. ----- Today's episode is sponsored by Builder Funnel! Click here to learn more about how Builder Funnel helps remodelers and home builders grow through strategic digital marketing. ----- Explore the vast array of tools, training courses, a podcast, and a supportive community of over 2,000 remodelers. Visit Remodelersontherise.com today and take your remodeling business to new heights! ----- Takeaways Builder Funnel helps remodelers generate leads. Proactive communication can lead to project success. Social media reels increase engagement and followers. Recognizing team efforts boosts morale. Mindset affects daily productivity and well-being. Revisiting impactful books can enhance skills. Trade partners can alleviate workload stress. Capacity management is crucial during rapid growth. Frequent communication keeps clients informed and satisfied. Preparation is key to preventing poor performance. ----- Chapters 02:13 Proactive Client Engagement 04:31 Leveraging Social Media for Marketing 06:56 Positive Leadership and Team Management 08:21 Mindset and Personal Well-being 13:14 Continuous Learning and Book Recommendations 15:37 Hiring Strategies: In-house vs. Trade Partners 19:53 Managing Rapid Growth and Client Expectations 26:56 Productivity Tips and Conclusion
In today's episode, Dan Han breaks down how to use Teach to Sell in every stage of your real estate process—from initial conversations to price adjustments and client retention. Discover how pairing internal and external pain with clear guidance builds trust, sets expectations, and positions you as the obvious choice. Dan shows you how to turn data into influence and conversations into conversions—without hype or gimmicks.What you'll learn on this episodeTeach to Sell is the bridge between your client's pain and their desired outcome.Real-life market stats are your secret weapon—teach using leading and lagging indicators.Set expectations early so price adjustments don't turn into blame games.Use client testimonials with emotion and structure to build credibility.Consistency in marketing—especially through video—is the difference between 3 views and 30,000.Your words should make the client the hero—not you.“Show, don't tell”—teach them how to think, and they'll follow your lead.You can repurpose videos across prospecting, conversion, and client care stages.Resources mentioned in this episodeTeach to Sell Method – Guide clients through decisions by teaching, not pitching.High Level CRM – For automated follow-up and email marketing. To find out more about Dan Rochon and the CPI Community, you can check these links:Website: No Broke MonthsPodcast: No Broke Months for Salespeople PodcastInstagram: @donrochonxFacebook: Dan RochonLinkedIn: Dan Rochon
In this podcast episode, We converse with Catherine Tindall, a CPA and partner at Dominion Enterprise Services, about the critical importance of proactive tax planning. They discuss common mistakes business owners make during tax season, such as waiting until the last minute and not engaging in ongoing tax planning. Catherine highlights audit triggers and the significance of profit management. They also explore how financial advisors can build better relationships with CPAs to enhance client outcomes. The episode aims to educate and empower listeners to optimize their tax strategies effectively. Common Tax Mistakes (00:02:11) .Profit Management Discussion (00:05:32) .Audit Triggers for Business Owners (00:08:11) Challenges in Tax Filing (00:10:08) Understanding Tax Professionals (00:12:48) Avoiding Overly Complex Interactions (00:16:40) Practical Strategy for Client Situations (00:16:54)Biggest Tax Pet Peeve (00:18:26)Client Expectations from Tax Professionals (00:21:35)Conclusion and Final Thoughts (00:22:50)NEWSLETTER (WHAT NOW): https://substack.com/@9icapital?r=2eig6s&utm_campaign=profile&utm_medium=profile-page Follow Us: youtube: / @9icap Linkedin: / kevin-thompson-ricp%c2%ae-cfp%c2%ae-74964428 facebook: https://www.facebook.com/MLB2CFP Buy MLB2CFP Here: https://www.amazon.com/MLB-CFP%C2%AE-90-Feet-Counting-ebook/dp/B0BLJPYNS4 Website: http://www.9icapitalgroup.com Hit the subscribe button to get new content notifications. Corrections: Editing by http://SwoleNerdProductions.com Disclosure: https://sites.google.com/view/9idisclosure/disclosure
In this episode of Critical Thinking, Amit Popat, Global Head of Financial Institutions at Mercer, is joined by Han Dieperink, Chief Investment Officer of Auréus, and Richard De Groot, Head of Global Investment Center at ABN AMRO Bank. Recorded live at Mercer's Global Investment Forum, together they explore how the wealth management industry is adapting to shifting client expectations, regulatory pressures, and advancements in technology.Key takeaways include:Evolving client expectations: While the fundamentals of wealth management remain unchanged, clients now demand greater personalisation, transparency, and access to alternative investments.The role of AI and technology: AI-driven tools are helping to streamline operations, improve client communication, and enhance investment decision-making. However, firms must balance automation with the human relationships that remain central to private banking.Navigating regulatory challenges: Increasing compliance requirements place significant demands on IT budgets and resources, forcing firms to prioritise innovation while meeting regulatory obligations.The rise of private markets: Alternative investments, particularly private equity, are becoming more accessible to wealth management clients. However, challenges remain in fund selection, operational due diligence, and scaling access to a broader client base.This content is for institutional investors and for information purposes only. It does not contain investment, financial, legal, tax or any other advice and should not be relied upon for this purpose. The materials are not tailored to your particular personal and/or financial situation. If you require advice based on your specific circumstances, you should contact a professional adviser. Opinions expressed are those of the speakers as of the date of the recording, are subject to change without notice and do not necessarily reflect Mercer's opinions.This does not constitute an offer or a solicitation of an offer to buy or sell securities, commodities and/or any other financial instruments or products or constitute a solicitation on behalf of any of the investment managers, their affiliates. For the avoidance of doubt, this is not formal investment advice to allow any party to transact. Additional advice will be required in advance of entering into any contract. Read our full important notices - click here
Episode SummaryIn this episode, Lisamarie Shires shares her journey from government contracting to photography, then to producing, and finally to coaching creative professionals. She discusses how her experience across various roles in the production industry has informed her coaching philosophy, focusing on helping creatives build sustainable businesses that prioritize life and family while achieving professional success.Chapter Markers[00:00-04:00] Lisa's Journey from Government Work to Creative Fields[04:00-09:00] The Appeal of Producing and Its Challenges[09:00-15:00] Transition from Production to Coaching[15:00-24:00] Balancing Family Life and Career in Production[24:00-31:00] Post-COVID Industry Changes and Client Expectations[31:00-37:00] Personal Branding and Finding Your Unique Value[37:00-45:00] Overcoming Multi-Passionate Creative Identity Crisis[45:00-49:00] Values-Based Decision Making and Future ProgramsKey TakeawaysLisa left a stable government job to pursue her creative passions, starting with photography before moving into producingHer coaching practice developed naturally from her tendency to mentor younger professionals and her own experience with coachingThe production industry has shifted from transactional to relationship-focused, requiring creatives to position themselves as experts who deliver resultsFor creatives with families, finding work-life balance is crucial and often requires external support and intentional decision-makingPost-COVID market uncertainty has changed buyer behavior, resulting in clients being more cautious with budgets and requiring more certainty from creativesWhen building a personal brand, focus on being visible and leveraging your existing network rather than waiting for perfectionFor multi-passionate creatives, identify your "zone of genius" to determine where to focus your energy and how to package your various skillsValues-based decision-making helps creative professionals avoid burnout and make choices that align with their prioritiesQuote"I'm catering to the people that have been playing in commercial production for at least 5 to 10 plus years... if you want to stand out, you need to start acting like it... decide that you're that person already, and then that personal development is going to play into your professional development." Links & Resources Lisa on Instagram: @LisaMarieShiresWebsite: lisamarieshires.comUpcoming program: "The Unforgettable Filmmaker" - focusing on confidence and leadershipRecommended Book: "The Big Leap" by Gay Hendricks MORE ABOUT “NO SET PATH” |Website: nosetpath.com Instagram: instagram.com/nosetpath YouTube: youtube.com/@drew_english FOLLOW DREW ENGLISH Instagram: instagram.com/drewenglishh LinkedIn: linkedin.com/in/drewenglish Twitter: twitter.com/thedrewenglish Website: drewenglish.com
Contractor Success Map with Randal DeHart | Contractor Bookkeeping And Accounting Services
This Podcast Is Episode 620, And It's About Overcoming Challenges In Construction Project Estimates And Submissions In the bidding process, contractors prepare detailed proposals that outline their approach, costs, and timelines for a project. This involves thoroughly understanding the project specifications, assessing the site conditions, and determining the resources needed. Competitive bidding requires a balance between offering a competitive price and ensuring the proposal reflects the quality and reliability of the work. Negotiation plays a key role after bids are submitted. You must communicate effectively with clients and address any questions or concerns. Flexibility can be crucial during talks; you may need to adjust your terms or pricing to meet client budgets without compromising quality. Here are some of the primary challenges you (or most small construction business owners) face when estimating and submitting bids: 1. Inaccurate Cost Estimates Estimating costs accurately is one of the most significant hurdles. Accurately pricing materials, labor, and overhead can be complex, especially in fluctuating markets. You may also lack access to comprehensive data or historical project information, leading to potential underbidding or overbidding. Both scenarios can have adverse effects—underbidding can result in losses while overbidding might drive clients to competitors. 2. Limited Resources Many small construction businesses operate with limited resources, challenging the bidding process. You may not have dedicated staff to handle estimates and bids, increasing workloads for you and your existing employees. If bids are not well-prepared, this can lead to rushed estimates, higher chances of error, and ultimately, lost opportunities. 3. Competition with Larger Firms You often compete with larger firms that can leverage economies of scale to provide lower bids due to their established supply chains and resources. These larger companies may also have more significant marketing budgets and brand recognition, making it difficult to stand out despite offering superior quality or personalized service. 4. Time Constraints The bidding process can be time-consuming, and you often juggle multiple responsibilities, including project management, client communications, and on-site work. As deadlines approach, there's pressure to submit bids quickly, which can lead to less thorough estimates and oversights. Balancing time constraints with the desire to create a comprehensive, well-researched bid can be a significant challenge. 5. Changing Regulations and Standards The construction industry is subject to various regulations and codes varying by location and project type. You must stay updated on these requirements, and failing to consider them in bids can lead to costly mistakes later. Navigating these regulations while preparing estimates adds another layer of complexity and can be daunting for businesses with limited experience in regulatory compliance. 6. Market Volatility The construction industry can be impacted by market volatility, including fluctuating material costs, labor availability, and service demand. Small business owners must factor these uncertainties into their estimates, which can be difficult. Sudden increases in material prices or labor shortages can erode profit margins if not anticipated in the bidding process. 7. Client Expectations and Changes Clients often have specific expectations and preferences that can change throughout the bidding process or even after the bid is submitted. Managing these expectations while preparing an accurate bid can be challenging. If clients request significant changes after the bid is submitted, it can complicate the scope of work and impact overall project costs and timelines. 8. Health and Safety Regulations Compliance with health and safety regulations is critical in the construction industry. Small business owners must factor in potential costs to meet safety standards. This requires thorough knowledge of rules and can complicate cost estimates and bids, particularly for projects with stringent safety requirements. Winning bids means new opportunities for income and growth, but negotiating effectively can be challenging. Here are some strategies to help you successfully navigate the bidding process and enhance your chances of securing contracts: 1. Understand the Project Before starting the bidding process, take the time to understand the project requirements fully. Review the plans, specs, and any additional documents the client provides. If any details are unclear, ask the client or project manager questions. This knowledge helps you prepare a competitive bid and demonstrates your commitment to the project. 2. Do Your Homework Research the client and their past projects. Understanding their preferences, standards, and feedback from past contractors can give you an edge. Additionally, analyze the market rates for similar projects in your area. This information will allow you to submit a competitive yet profitable bid. 3. Prepare a Detailed Bid A well-structured bid should outline your approach, including timelines, costs, and resources. Be transparent about your pricing and ensure that your estimates cover all aspects of the project — from labor and materials to overhead and contingencies. Highlight your unique selling points, such as your experience, quality of work, or commitment to safety, to set your bid apart from competitors. 4. Build Relationships Bidding isn't just about numbers; it's also about relationships. Take the time to develop rapport with potential clients and stakeholders. Attend pre-bid meetings, engage in conversations, and express genuine interest in their goals. A positive relationship can improve trust and influence their decision when selecting a contractor. 5. Be Flexible and Open to Negotiation Once bids are turned in, be prepared for negotiation. Clients may have concerns or budget constraints that require adjustments to your initial proposal. Approach these discussions with flexibility. Consider offering alternative solutions or revised pricing structures that can help meet the client's needs while protecting your margins. 6. Highlight Your Value During negotiations, focus on your value, not just the cost. Discuss the quality of materials, your construction methods, and your team's expertise. If you have previous work that showcases your successes or testimonials from satisfied clients, use these as evidence of your reliability and skill. 7. Document Everything Once negotiations reach a satisfactory conclusion, ensure that all agreements are documented. Clear contracts outlining the scope, cost, deadlines, and expectations protect both parties and serve as a reference point throughout the project. It helps prevent misunderstandings and can be vital if disputes arise during construction. 8. Follow Up After submitting a bid, if you don't hear back within a reasonable time frame, don't hesitate to follow up. A polite inquiry shows your continued interest and engagement. If your bid was unsuccessful, asking for feedback can provide valuable insights for future submissions. Final thoughts For small construction businesses, the bidding process is often a double-edged sword. While it presents opportunities for growth and profit, it also comes with numerous challenges that can be daunting. Accurately estimating costs and creating competitive bids is a skill that can take years to develop, and the complexity of each project can make the process even more demanding. Practical accounting and bookkeeping play a vital role in streamlining the process of estimating and submitting bids. Accurate financial management helps ensure your bids reflect project costs and enhance overall business efficiency. We are here to help. Enlisting our services means access to correct reports and invaluable insights on pricing strategies, market conditions, and competitive analysis. This guidance can be instrumental in crafting compelling bids that meet client expectations and profitability goals. Remember that each bid is an opportunity to learn and improve for the next. Stay persistent, and with time, your efforts will pay off through successful projects and business growth. About The Author: Sharie DeHart, QPA, is the co-founder of Business Consulting And Accounting in Lynnwood, Washington. She is the leading expert in managing outsourced construction bookkeeping and accounting services companies and cash management accounting for small construction companies across the USA. She encourages Contractors and Construction Company Owners to stay current on their tax obligations and offers insights on managing the remaining cash flow to operate and grow their construction company sales and profits so they can put more money in the bank. Call 1-800-361-1770 or sharie@fasteasyaccounting.com
Elite Agent Secrets, Start, Grow and Scale Your Real Estate Business
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In this episode of The Wealthy Practitioner Podcast, Steph delivers a powerful mindset reset challenging practitioners to reframe their relationship with refunds, revenue, and self-worth. She drops truth bombs about why refund requests are actually opportunities for better energetic alignment, not personal failures. The episode emphasizes maintaining high vibrational energy to attract exactly what you want. She shares a major hot take: how being broke is a choice and why practitioners must shift their energy to attract prosperity. Listeners will leave this episode with both the mindset tools and practical strategies needed to protect their energy while scaling their business to new heights. 00:00 Introduction and Podcast Overview 00:18 Dealing with Refunds and Client Expectations 03:16 Handling Business Challenges and Mindset Shifts 04:54 The Importance of Energy and Value Creation 09:47 Navigating Relationships and Personal Growth 11:52 Conclusion and Final Thoughts Make sure to snag a ticket to the Profit And Purpose Workshop May 2 &3 2025 in Nashville before we sell out! https://thewealthypractitioner.com/profit-and-purpose-workshop
Sponsors:• ◦ Visit Buildertrend to get a 60-day money-back guarantee on your Buildertrend account• ◦ Marvin Windows and Doors• ◦ Sub-Zero Wolf Cove Showroom PhoenixConnect with Cory Black:https://www.coryblackdesign.comConnect with Brad Leavitt:Website | Instagram | Facebook | Houzz | Pinterest | YouTube
In this episode of "The Veterinary Viewfinder," hosts Dr. Ernie Ward and Beckie Mosser, MPA, RVT, tackle the growing influence of AI tools like ChatGPT on veterinary diagnostics. With clients increasingly turning to AI for pet health advice, veterinarians are facing new challenges: handling clients who arrive with a list of recommended tests from ChatGPT and striking the right balance between over-testing and under-testing. The discussion highlights the importance of clear communication, trust-building, and the need for veterinarians to confidently guide clients through the diagnostic process. The hosts explore the parallels between human and veterinary medicine, citing studies on the overuse of diagnostic tests in healthcare and the financial pressures clients face. They emphasize the value of a thorough physical exam and the dangers of relying too heavily on technology, whether AI recommendations or a veterinarian's dependence on excessive testing. Dr. Ward and Beckie also discuss the potential for ChatGPT/AI to create conflict in the exam room, as clients may demand specific tests without understanding the whole clinical picture. The episode concludes with practical advice for veterinarians: leverage AI for client education while prioritizing interpersonal communication and trust. By finding the "Goldilocks zone" of testing—neither too much nor too little—veterinarians can provide the best care while maintaining client confidence in an era of rapidly evolving technology.
In this episode of The Business Brew, host Bill Brewster engages in a comprehensive discussion with George Livadas about the complexities and current state of the market. Livadas, known for his candid tweets and insightful views, covers topics ranging from market fluctuations in 2024, reminiscent of the 2021 SPAC bubble, to challenges and opportunities in European stocks and the S&P 500's relentless performance. They delve into George's investment philosophy, focusing on both large and small cap stocks, the impact of global flows on stock valuations, and the nuanced approach required in shorting and hedging. Additionally, they discuss the operational aspects of running a fund, including transitioning from separate accounts to a unified fund structure, and reflect on the broader implications of AI in investment research. 00:00 Welcome to the Business Brew 00:03 Introducing George Livadas 01:06 Market Reflections and SPAC Bubble 06:56 European Market Insights 18:20 Shorting Strategies and Market Sentiment 21:42 Challenges in the Staples Sector 24:57 Running the Firm: Changes and Challenges 27:14 Navigating Market Ups and Downs 27:40 Client Expectations and Realities 28:39 Challenges in Fundraising and Fee Structures 29:44 The Fund of Funds Debate 31:51 AI in Financial Research 35:15 Investment Strategies and Market Trends 39:48 Reflections on COVID and Market Resilience 43:38 Portfolio Management Insights 46:05 Closing Thoughts and Personal Reflections
Mark D. Williams, Founder and Owner of Mark D. Williams Custom Homes Inc., joins Nick and Tyler to explore the importance of mental health, work-life balance, and personal growth for entrepreneurs and builders. The converstaion includes strategies for managing anxiety, finding clarity, and building a supportive community to achieve personal and professional success. https://www.mdwilliamshomes.com Partners: Andersen Windows Buildertrend Velux The Modern Craftsman: linktr.ee/moderncraftsmanpodcast Find Our Hosts: Nick Schiffer Tyler Grace Podcast Produced By: Motif Media Tyler's Top Blogs: How I Started My Business Books that Build Site Protection Principles My Preconstruction Process: Part 1 Becoming Proficient in Multiple Trades
Nick Schiffer discusses the complexities of pre-construction, emphasizing the importance of understanding client needs, managing budget expectations, and maintaining trust through effective communication and collaboration with the design team. The Modern Craftsman: linktr.ee/moderncraftsmanpodcast Find Our Hosts: Nick Schiffer Construction Company Handbook Podcast Produced By: Motif Media Modern Craftsman Merch: 2 Pencils Stone Paper Notebook
In this episode of the Influencer Podcast, Julie welcomes storytelling expert Celinne Da Costa to discuss the journey of authentic influence and storytelling in the age of social media. Celinne shares her personal evolution in the influencer space, from seeking validation to embracing a more soulful, purpose-driven approach to her work. The conversation delves deep into the psychological underpinnings of the desire for influence, the shadow side of social media, and the importance of intention and self-awareness in content creation and coaching. Celinne also provides insights into the future of social media and the coaching industry, emphasizing the need for integrity and genuine self-expression. Liked this episode? Make sure to subscribe to our podcast and leave a review with your takeaways, this helps us create the exact content you want! KEY POINTS: 00:43 Meet Celinne Da Costa 02:21 Celinne's Journey in Influencing 07:28 Navigating Social Media's Impact 18:11 The Core Wounds and Social Media 23:57 Practical Steps for Authentic Expression 29:39 The Role of Truth in Marketing 30:17 Future of Social Media and Online Coaching 31:12 Burnout and Shifting Away from Social Media 33:41 The Coaching Industry's Evolution 35:10 The Importance of Authenticity in Coaching 42:40 Client Expectations and Self-Responsibility 46:22 Finding the Right Coach for Your Needs 51:09 Final Thoughts and Where to Connect QUOTABLES: “I hit a point within myself where the blue check mark, the numbers, the vanity metrics, they stopped mattering. And where I find myself now is. It's, it's with a deep yearning and desire to create more influence as I defined it. In my life through the act of my own embodiment and to really be able to impact people's lives and support the collective in the best way that I can.” - Celinne Da Costa “It is not the product, the service, the coach, the education, the solution, that is necessarily bad or evil or the problem. It's the intention of the why and making sure that our side of the street is clean with that first. Before we go looking for the solutions.” - Julie Solomon RESOURCES: [HIGH LEVEL SUPPORT] Ready to Scale Your Business and Build a Legacy? Join the Luminary Waitlist Now! [GET MORE VISIBLE] Turn your messaging into a client-attracting machine. Grow your authority and drive sales in just 1 hour per week. Click here to get access to my new training! Follow Julie on Instagram! MUST HAVES THIS MONTH: [MEMBERFUL] Start growing your audience into a thriving community and membership business at memberful.com/julie. [ORDER] my book or Audible, Get What You Want: How to Go From Unseen to Unstoppable so you can leverage the power of your own influence.