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Leading a multigenerational workforce requires understanding different attitudes toward work, attendance, accountability, and career expectations. This episode explains how leaders can maintain high standards while changing how they coach, motivate, and lead today's workforce.Host: Paul FalavolitoConnect with me on your favorite platform: Facebook, Twitter, Instagram, TikTok, LinkedIn, Substack, BlueSky, Threads, LinkTree, YouTubeView my website for free leadership resources and exclusive merchandise: www.paulfalavolito.comBooks by Paul FalavolitoThe 7 Minute Leadership® Handbook: bit.ly/48J8zFGThe Leadership Academy: https://bit.ly/4lnT1PfThe 7 Minute Leadership® Survival Guide: https://bit.ly/4ij0g8yThe Leader's Book of Secrets: http://bit.ly/4oeGzCIRed Key Leadership®: https://bit.ly/3SoKrpO
Inspiring People & Places: Architecture, Engineering, And Construction
How can leaders prepare the next generation for a workforce being rewritten by artificial intelligence? In this episode of Leadership Blueprints, BJ Kraemer welcomes Edward DuCoin, a lifelong entrepreneur, adjunct professor, and co-founder and partner of Orpical Technology Solutions, to discuss how education and business leadership must adapt as AI reshapes employability, work, and growth. In their conversation, Edward reflects on starting his first business as a teenager, navigating significant setbacks, and turning those experiences into lessons for students and business leaders. He explains why students want to be coached hard, why college should offer a safe space to fail, and why learning to use AI is quickly becoming a foundation for employability. They discuss what it takes for a business to survive growth, and Edward shares how staying loyal too long changed his career trajectory. They also explore why leaders need to understand their limitations and how AI could revitalize business. Tune in to learn how to prepare people for change and turn hard-won lessons into stronger leadership.Key Points From This Episode:Hear about Edward's background and his entrepreneurial journey.Explore why ‘failing forward' is essential for building future leaders.Discover why students want to be pushed and what employers should expect. Learn why he sees a professor's job as helping students get, keep, and grow a career.Examine how AI is reshaping white-collar work and rewarding top performers. Uncover why older workers may be more prepared for AI than younger workers. Understand why companies do not fail at growth but can fail at surviving it. Consider how growth without refinement can raise sales while erasing the paycheck. Examine his biggest career failure and the cost of staying loyal for too long. See why leaders must trust, verify, and ensure they get the little things right. Edward shares the books that shaped his approach and mindset. The difference between a warrior mindset and ruthless leadership. Appreciate why AI may bring humanity back to the front and center of business. Quotes:“I don't call it failure. I call it the opposite of success because failure means that you got nothing out of it.” — Edward DuCoin [0:03:44]“[Teachers] have one job, and that is to make you employable: get the job, keep the job, and then grow the job.” — Edward DuCoin [0:10:44]“Watch what you wish for in growth. You have to be prepared through process and constant refinement.” — Edward DuCoin [0:27:47]“I think artificial intelligence is going to bring humanity back to the front and center of business.” — Edward DuCoin [0:40:43]Links Mentioned in Today's Episode:Edward DuCoin Edward DuCoin on LinkedInOrpical Technology SolutionsMontclair State UniversityRowan University'Indicted Loyalty, Convicted Logic'The Hard Thing About Hard ThingsChop Wood Carry WaterRelentlessPound the StoneLeadership Blueprints PodcastLeadership Blueprints Podcast on YouTubeMCFAMCFA CareersBJ Kraemer on LinkedIn
The hidden rules of office politics influence workplace decisions, relationships, communication, and leadership credibility. Episode 842 explains how leaders can recognize informal power, understand workplace influence, navigate organizational politics, and protect their integrity without playing political games.Host: Paul FalavolitoConnect with me on your favorite platform: Facebook, Twitter, Instagram, TikTok, LinkedIn, Substack, BlueSky, Threads, LinkTree, YouTubeView my website for free leadership resources and exclusive merchandise: www.paulfalavolito.comBooks by Paul FalavolitoThe 7 Minute Leadership® Handbook: bit.ly/48J8zFGThe Leadership Academy: https://bit.ly/4lnT1PfThe 7 Minute Leadership® Survival Guide: https://bit.ly/4ij0g8yThe Leader's Book of Secrets: http://bit.ly/4oeGzCIRed Key Leadership®: https://bit.ly/3SoKrpO
It is often said that intention is one thing, but execution is another. That observation is little comfort to students who study and prepare with the best intentions yet still fail to reach their goals. Amy and Mike invited test prep professional Bobby Nicholson to unpack the regrettably common question, "Why didn't my test score increase?" What are five things you will learn in this episode? When students say, "I know the material—I'm just a bad test taker," what is usually preventing them from scoring higher? Why isn't taking more practice tests enough, and what should students actually do with the questions they miss? What separates test preparation that feels productive from preparation that produces meaningful score increases? What is the most productive response when official scores don't match practice test scores? What should parents look for–and be skeptical of–when comparing test prep options? MEET OUR GUEST Bobby Nicholson is the founder of Outliers ACT Prep, a Knoxville-based education company helping students achieve measurable, life-changing score increases on the ACT. What began as one-on-one tutoring has grown into a multi-coach, team-based program used by students and schools across the region, known for its data-driven diagnostics, proprietary coaching app, and five-point composite score guarantee. Beyond test prep, Bobby is building a broader ecosystem around education, character development, and long-term human flourishing. He is a co-contributor of the FLOY project (Future Leaders of Yesterday), a multi-decade project to design a practical "life curriculum" that teaches young people how to think clearly, build strong relationships, contribute meaningfully to their communities, and pursue lives that are happy, free, and fit for the good of others. Bobby is an entrepreneur, systems-builder, and lifelong student of learning science, psychology, and philosophy, with a particular interest in how motivation, meaning, and skill-building intersect. When he's not working with students or building new education programs, he enjoys endurance training, cooking ambitious meals, reading widely, and designing new tools to help people grow. Bobby previously appeared on this podcast in episode 748 for a Test Prep Profile. Find Bobby at bobby@oaprep.com. LINKS Why Does So Much ACT Prep Fail—and What Actually Works? Standardized Test Preparation Checklist RELATED EPISODES WHAT TO DO WHEN A TEST SCORE DISAPPOINTS WHAT DOES IT MEAN TO BE A BAD TEST TAKER? BRINGING GRIT TO TESTING AND ADMISSIONS ABOUT THIS PODCAST Tests and the Rest is THE college admissions industry podcast. Explore all of our episodes on the show page. ABOUT YOUR HOSTS Mike Bergin is the president of Chariot Learning and founder of TestBright, Roots2Words, and College Eagle. Amy Seeley is the president of Seeley Test Pros and LEAP. If you're interested in working with Mike and/or Amy for test preparation, training, or consulting, get in touch through our contact page.
The Greed That Kills Your Team explores how organizational greed, excessive workloads, constant demands, and overreliance on high performers can damage workplace culture and drive great employees away. Learn how leaders can pursue growth, profitability, accountability, and high performance while protecting the people responsible for delivering results.Host: Paul FalavolitoConnect with me on your favorite platform: Facebook, Twitter, Instagram, TikTok, LinkedIn, Substack, BlueSky, Threads, LinkTree, YouTubeView my website for free leadership resources and exclusive merchandise: www.paulfalavolito.comBooks by Paul FalavolitoThe 7 Minute Leadership® Handbook: bit.ly/48J8zFGThe Leadership Academy: https://bit.ly/4lnT1PfThe 7 Minute Leadership® Survival Guide: https://bit.ly/4ij0g8yThe Leader's Book of Secrets: http://bit.ly/4oeGzCIRed Key Leadership®: https://bit.ly/3SoKrpO
Building a people first culture requires leaders to listen, remove unnecessary workplace frustration, recognize great work, protect good employees, and maintain consistent standards. This episode explains how everyday leadership behavior shapes employee experience, trust, retention, and workplace culture.Host: Paul FalavolitoConnect with me on your favorite platform: Facebook, Twitter, Instagram, TikTok, LinkedIn, Substack, BlueSky, Threads, LinkTree, YouTubeView my website for free leadership resources and exclusive merchandise: www.paulfalavolito.comBooks by Paul FalavolitoThe 7 Minute Leadership® Handbook: bit.ly/48J8zFGThe Leadership Academy: https://bit.ly/4lnT1PfThe 7 Minute Leadership® Survival Guide: https://bit.ly/4ij0g8yThe Leader's Book of Secrets: http://bit.ly/4oeGzCIRed Key Leadership®: https://bit.ly/3SoKrpO
Creating memorable micro-moments means paying attention to the small, personalized details customers and employees remember long after an interaction ends. This episode explains how leaders can use hospitality-inspired service principles to build customer loyalty, stronger employee connections, and memorable experiences without expensive programs or Corporate Jargon.Host: Paul FalavolitoConnect with me on your favorite platform: Facebook, Twitter, Instagram, TikTok, LinkedIn, Substack, BlueSky, Threads, LinkTree, YouTubeView my website for free leadership resources and exclusive merchandise: www.paulfalavolito.comBooks by Paul FalavolitoThe 7 Minute Leadership® Handbook: bit.ly/48J8zFGThe Leadership Academy: https://bit.ly/4lnT1PfThe 7 Minute Leadership® Survival Guide: https://bit.ly/4ij0g8yThe Leader's Book of Secrets: http://bit.ly/4oeGzCIRed Key Leadership®: https://bit.ly/3SoKrpO
Managing the Invisible Energy explores how internal communication, preparation, and team alignment directly shape the customer experience. Great leadership begins behind the scenes, where teams get aligned before they ever face the customer.Host: Paul FalavolitoConnect with me on your favorite platform: Facebook, Twitter, Instagram, TikTok, LinkedIn, Substack, BlueSky, Threads, LinkTree, YouTubeView my website for free leadership resources and exclusive merchandise: www.paulfalavolito.comBooks by Paul FalavolitoThe 7 Minute Leadership® Handbook: bit.ly/48J8zFGThe Leadership Academy: https://bit.ly/4lnT1PfThe 7 Minute Leadership® Survival Guide: https://bit.ly/4ij0g8yThe Leader's Book of Secrets: http://bit.ly/4oeGzCIRed Key Leadership®: https://bit.ly/3SoKrpO
Episode 837 of The 7 Minute Leadership Podcast explains how leaders can identify recurring organizational problems and turn them into repeatable systems. Learn how better processes, checklists, training, ownership, and accountability can prevent recurring problems and make leadership more scalable.Host: Paul FalavolitoConnect with me on your favorite platform: Facebook, Twitter, Instagram, TikTok, LinkedIn, Substack, BlueSky, Threads, LinkTree, YouTubeView my website for free leadership resources and exclusive merchandise: www.paulfalavolito.comBooks by Paul FalavolitoThe 7 Minute Leadership® Handbook: bit.ly/48J8zFGThe Leadership Academy: https://bit.ly/4lnT1PfThe 7 Minute Leadership® Survival Guide: https://bit.ly/4ij0g8yThe Leader's Book of Secrets: http://bit.ly/4oeGzCIRed Key Leadership®: https://bit.ly/3SoKrpO
This week we sit down with Valerie Bruno, Events and Programs Manager at the North Central Massachusetts Chamber of Commerce, David Hinkley Jr. of DMH Electric, current Chair of the Future Leaders of North Central (FLNC), and past Chair Quinn O'Connell, owner of Mod Creative Studio and REALTOR® with Keller Williams Realty North Central. Formerly the Young Professionals of North Central, FLNC is now open to everyone. Our guests talk about how the group supports students going into the skilled trades through scholarships and brings members together at events like the Fore the Future golf tournament and the Ugly Sweater Party. They also share how the connections they've made through FLNC have turned into real collaborations on their businesses and side ventures, and why that kind of network matters whether you run your own business or are growing your career. Tune in and learn more at northcentralmass.com. #InsideNorthCentralMA #ChooseNorthCentral #mylocalma #visitma #FLNC
Episode 836 explains how leaders can improve hospitality and customer service training with little to no training budget. Learn five practical strategies for building better customer experiences through employee standards, anticipation, service recovery, and consistent leadership coaching.Host: Paul FalavolitoConnect with me on your favorite platform: Facebook, Twitter, Instagram, TikTok, LinkedIn, Substack, BlueSky, Threads, LinkTree, YouTubeView my website for free leadership resources and exclusive merchandise: www.paulfalavolito.comBooks by Paul FalavolitoThe 7 Minute Leadership® Handbook: bit.ly/48J8zFGThe Leadership Academy: https://bit.ly/4lnT1PfThe 7 Minute Leadership® Survival Guide: https://bit.ly/4ij0g8yThe Leader's Book of Secrets: http://bit.ly/4oeGzCIRed Key Leadership®: https://bit.ly/3SoKrpO
__________________________Truth. Reason. Common Sense.The Next Generation in Conservative Talk RadioThe Voice of Reason with Andy HooserFind the Podcast of the show on any of your favorite podcast sites!www.HooserReason.comEmbrace your True American Spirit with Red State Spirits at www.RedStateSpirits.com.Join America's largest grassroots organization with www.AmericansforProsperity.org.Diversity your retirement portfolio with gold and precious metals at www.HooserMetals.com and our friends at Revelation Gold GroupTake your health back into your hands with Holistic health remedies at www.HooserHealth.com. Get your SHOW SWAG today with our friends at Jim Eagle Outfitters. Find the link at www.HooserReason.com The Voice of Reason is a nationally syndicated talk radio show based out of Wichita, KS. Find more online at HooserReason.com. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
H.B. Reese turned a basement candy operation into a business that eventually became part of the Hershey empire. This episode explores what his story teaches leaders about recognizing overlooked opportunities, listening to the market and identifying the small ideas that could become enormously valuable.Host: Paul FalavolitoConnect with me on your favorite platform: Facebook, Twitter, Instagram, TikTok, LinkedIn, Substack, BlueSky, Threads, LinkTree, YouTubeView my website for free leadership resources and exclusive merchandise: www.paulfalavolito.comBooks by Paul FalavolitoThe 7 Minute Leadership® Handbook: bit.ly/48J8zFGThe Leadership Academy: https://bit.ly/4lnT1PfThe 7 Minute Leadership® Survival Guide: https://bit.ly/4ij0g8yThe Leader's Book of Secrets: http://bit.ly/4oeGzCIRed Key Leadership®: https://bit.ly/3SoKrpO
Episode 834 explores the relationship between leadership and Human Resources, including accountability, employee management, documentation, policies, consistency, and difficult workplace decisions. Learn how leaders and HR professionals can work together while keeping leadership responsibility where it belongs.Host: Paul FalavolitoConnect with me on your favorite platform: Facebook, Twitter, Instagram, TikTok, LinkedIn, Substack, BlueSky, Threads, LinkTree, YouTubeView my website for free leadership resources and exclusive merchandise: www.paulfalavolito.comBooks by Paul FalavolitoThe 7 Minute Leadership® Handbook: bit.ly/48J8zFGThe Leadership Academy: https://bit.ly/4lnT1PfThe 7 Minute Leadership® Survival Guide: https://bit.ly/4ij0g8yThe Leader's Book of Secrets: http://bit.ly/4oeGzCIRed Key Leadership®: https://bit.ly/3SoKrpO
Humans in the Hot Seat, a spinoff of Humans of Travel, is running a 10-part mini-series on the 2026 TravelAge West Trendsetter Awards, which recognize some of the most forward-thinking and impactful travel advisors in the U.S. The Trendsetter Awards celebrate outstanding advisors across five unique categories: Best Targeted Marketing Idea Best Group Booking Effort Upward Bound: Rockstar Advisor Under 40 Saving the Day Best Use of Social Media This episode features Kieran and Sherri Murry of Ignite-U Travel by Dream Vacations. The duo was nominated in the Best Targeted Marketing Idea category. Episode sponsor: Travel Insured International RESOURCES MENTIONED IN THIS EPISODE Ignite-U Travel by Dream Vacations Ignite-U Travel on Facebook TravelAge West Wave Awards TravelAge West Trendsetter Awards ABOUT YOUR HOST Chelsee Lowe is Senior Editor of TravelAge West, a print magazine and website for travel advisors based in the Western U.S. She’s an avid reader, writer, interviewer and traveler. Los Angeles is her home base. The TravelAge West team also produces travel industry events, including Future Leaders in Travel, Global Travel Marketplace West, the WAVE Awards gala and the Napa Valley Leadership Forum. ABOUT THE SHOW TravelAge West’s award-winning podcast, “Humans of Travel,” features conversations with exceptional people who have compelling stories to tell. Listeners will hear from the travel industry’s notable authorities, high-profile executives, travel advisors and rising stars as they share the highs and lows that make them human.See omnystudio.com/listener for privacy information.
Humans in the Hot Seat, a spinoff of Humans of Travel, is running a 10-part mini-series on the 2026 TravelAge West Trendsetter Awards, which recognize some of the most forward-thinking and impactful travel advisors in the U.S. The Trendsetter Awards celebrate outstanding advisors across five unique categories: Best Targeted Marketing Idea Best Group Booking Effort Upward Bound: Rockstar Advisor Under 40 Saving the Day Best Use of Social Media This episode features Jackie Matthews of Adventure Awaits World Travel, who was nominated in the Best Group Booking Effort category. Episode sponsor: Travel Insured International RESOURCES MENTIONED IN THIS EPISODE Adventure Awaits World Travel Viking TravelAge West Wave Awards TravelAge West Trendsetter Awards ABOUT YOUR HOST Chelsee Lowe is Senior Editor of TravelAge West, a print magazine and website for travel advisors based in the Western U.S. She’s an avid reader, writer, interviewer and traveler. Los Angeles is her home base. The TravelAge West team also produces travel industry events, including Future Leaders in Travel, Global Travel Marketplace West, the WAVE Awards gala and the Napa Valley Leadership Forum. ABOUT THE SHOW TravelAge West’s award-winning podcast, “Humans of Travel,” features conversations with exceptional people who have compelling stories to tell. Listeners will hear from the travel industry’s notable authorities, high-profile executives, travel advisors and rising stars as they share the highs and lows that make them human.See omnystudio.com/listener for privacy information.
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Episode 833 of The 7 Minute Leadership Podcast explores how leaders can manage employee opinions, workplace feedback, resistance, and disagreement without losing confidence or organizational direction. Learn how to separate valuable feedback from personal preference, identify patterns, evaluate decisions, and lead effectively when everyone has an opinion.Host: Paul FalavolitoConnect with me on your favorite platform: Facebook, Twitter, Instagram, TikTok, LinkedIn, Substack, BlueSky, Threads, LinkTree, YouTubeView my website for free leadership resources and exclusive merchandise: www.paulfalavolito.comBooks by Paul FalavolitoThe 7 Minute Leadership® Handbook: bit.ly/48J8zFGThe Leadership Academy: https://bit.ly/4lnT1PfThe 7 Minute Leadership® Survival Guide: https://bit.ly/4ij0g8yThe Leader's Book of Secrets: http://bit.ly/4oeGzCIRed Key Leadership®: https://bit.ly/3SoKrpO
In this episode, three fire chiefs discuss the Succession Project—an initiative started by one battalion chief to create an environment where current and emerging leaders can prepare for future roles. They explore how the project brings leaders together several captains across the department to build relationships, share experiences, strengthen leadership skills, and learn from one another. The conversation highlights why succession planning is more than preparing people for promotion; it is about intentionally developing capable leaders who are ready to serve their organizations and communities when opportunities arise.
Strategy produces measurable outcomes. Optics produces the appearance of action. Episode 832 shows leaders how to identify performative activity, eliminate wasted effort, and focus their organizations on work that creates real results.Host: Paul FalavolitoConnect with me on your favorite platform: Facebook, Twitter, Instagram, TikTok, LinkedIn, Substack, BlueSky, Threads, LinkTree, YouTubeView my website for free leadership resources and exclusive merchandise: www.paulfalavolito.comBooks by Paul FalavolitoThe 7 Minute Leadership® Handbook: bit.ly/48J8zFGThe Leadership Academy: https://bit.ly/4lnT1PfThe 7 Minute Leadership® Survival Guide: https://bit.ly/4ij0g8yThe Leader's Book of Secrets: http://bit.ly/4oeGzCIRed Key Leadership®: https://bit.ly/3SoKrpO
Episode 831 of The 7 Minute Leadership Podcast explains how leaders can identify organizational failure points before they create costly disruptions. Learn how to conduct a Failure Point Walk, identify dangerous dependencies, test processes, uncover weak systems, and build a more resilient operation.Host: Paul FalavolitoConnect with me on your favorite platform: Facebook, Twitter, Instagram, TikTok, LinkedIn, Substack, BlueSky, Threads, LinkTree, YouTubeView my website for free leadership resources and exclusive merchandise: www.paulfalavolito.comBooks by Paul FalavolitoThe 7 Minute Leadership® Handbook: bit.ly/48J8zFGThe Leadership Academy: https://bit.ly/4lnT1PfThe 7 Minute Leadership® Survival Guide: https://bit.ly/4ij0g8yThe Leader's Book of Secrets: http://bit.ly/4oeGzCIRed Key Leadership®: https://bit.ly/3SoKrpO
Episode 830, Culture of Competence, explains how leaders create teams where employees know their jobs, maintain their skills, take responsibility for learning, and perform to a clear standard. Learn how leadership training, accountability, operational awareness, and continuous learning turn individual competence into organizational culture.Host: Paul FalavolitoConnect with me on your favorite platform: Facebook, Twitter, Instagram, TikTok, LinkedIn, Substack, BlueSky, Threads, LinkTree, YouTubeView my website for free leadership resources and exclusive merchandise: www.paulfalavolito.comBooks by Paul FalavolitoThe 7 Minute Leadership® Handbook: bit.ly/48J8zFGThe Leadership Academy: https://bit.ly/4lnT1PfThe 7 Minute Leadership® Survival Guide: https://bit.ly/4ij0g8yThe Leader's Book of Secrets: http://bit.ly/4oeGzCIRed Key Leadership®: https://bit.ly/3SoKrpO
Fixing Broken Processes explains how leaders can identify failed workflows, restore forgotten policies and procedures, and rebuild operational consistency. Learn how to separate a bad process from poor execution and bring effective standards back into daily operations.Host: Paul FalavolitoConnect with me on your favorite platform: Facebook, Twitter, Instagram, TikTok, LinkedIn, Substack, BlueSky, Threads, LinkTree, YouTubeView my website for free leadership resources and exclusive merchandise: www.paulfalavolito.comBooks by Paul FalavolitoThe 7 Minute Leadership® Handbook: bit.ly/48J8zFGThe Leadership Academy: https://bit.ly/4lnT1PfThe 7 Minute Leadership® Survival Guide: https://bit.ly/4ij0g8yThe Leader's Book of Secrets: http://bit.ly/4oeGzCIRed Key Leadership®: https://bit.ly/3SoKrpO
Managing competing agendas is a critical leadership skill when departments, employees and executives are fighting for the same limited resources. Episode 828 explains how leaders can evaluate competing priorities, uncover personal agendas, make clearer decisions and keep the organization focused on its mission.Host: Paul FalavolitoConnect with me on your favorite platform: Facebook, Twitter, Instagram, TikTok, LinkedIn, Substack, BlueSky, Threads, LinkTree, YouTubeView my website for free leadership resources and exclusive merchandise: www.paulfalavolito.comBooks by Paul FalavolitoThe 7 Minute Leadership® Handbook: bit.ly/48J8zFGThe Leadership Academy: https://bit.ly/4lnT1PfThe 7 Minute Leadership® Survival Guide: https://bit.ly/4ij0g8yThe Leader's Book of Secrets: http://bit.ly/4oeGzCIRed Key Leadership®: https://bit.ly/3SoKrpO
Tell us about your Adventure!Scott Bening's career as a company CEO was marked by strong leadership and clear vision. Yet, even after stepping down from his executive role, he continues to make a significant impact. Now retired, Scott dedicates his time to mentoring young professionals and serving on university boards. His story shows how leadership can evolve beyond the corporate world and how experience can be a powerful tool for guiding the next generation.
Navigating Internal Politics explores how leaders can recognize informal influence, handle workplace politics, avoid gossip and alliances, and protect their professional credibility. Learn how to navigate organizational power without sacrificing your principles or becoming part of the political game.Host: Paul FalavolitoConnect with me on your favorite platform: Facebook, Twitter, Instagram, TikTok, LinkedIn, Substack, BlueSky, Threads, LinkTree, YouTubeView my website for free leadership resources and exclusive merchandise: www.paulfalavolito.comBooks by Paul FalavolitoThe 7 Minute Leadership® Handbook: bit.ly/48J8zFGThe Leadership Academy: https://bit.ly/4lnT1PfThe 7 Minute Leadership® Survival Guide: https://bit.ly/4ij0g8yThe Leader's Book of Secrets: http://bit.ly/4oeGzCIRed Key Leadership®: https://bit.ly/3SoKrpO
As a travel advisor or supplier, what are your most pressing legal questions? That was the question posed to attendees at Future Leaders in Travel, an event for young travel advisors and suppliers powered by Travel Weekly’s sister publication, TravelAge West. Co-host Emma Weissmann was on-site at the event, held in late August in Mexico’s Riviera Maya, and sat down during the general session with Stephanie Hankins, an attorney and travel advisor at Fora, to tackle attendees’ legal questions. Hankins addresses the importance of creating iron-clad terms and conditions, how to properly classify independent contractors, how to protect yourself against fraud, the ethics of using AI and the question she most frequently receives from suppliers. This episode was recorded live, on-site, at Future Leaders in Travel, during the event’s general session on August 26. This episode was sponsored by Travel Insured International. Further resources Ment Law Group Hankins on Instagram Future Leaders in Travel TravelAge West Need advice? Call our hotline and leave a message: 201-902-2098 Email us: tradesecrets@travelweekly.com Theme song: Sock Hop by Kevin MacLeod Link: https://incompetech.filmmusic.io/song/4387-sock-hop License: https://filmmusic.io/standard-license See omnystudio.com/listener for privacy information.See omnystudio.com/listener for privacy information.
Excellence in leadership is earned through consistent standards, accountability, discipline, and everyday actions. Episode 826 explains how leaders can prevent declining standards and build a workplace where excellence becomes part of the organization's identity.Host: Paul FalavolitoConnect with me on your favorite platform: Facebook, Twitter, Instagram, TikTok, LinkedIn, Substack, BlueSky, Threads, LinkTree, YouTubeView my website for free leadership resources and exclusive merchandise: www.paulfalavolito.comBooks by Paul FalavolitoThe 7 Minute Leadership® Handbook: bit.ly/48J8zFGThe Leadership Academy: https://bit.ly/4lnT1PfThe 7 Minute Leadership® Survival Guide: https://bit.ly/4ij0g8yThe Leader's Book of Secrets: http://bit.ly/4oeGzCIRed Key Leadership®: https://bit.ly/3SoKrpO
Episode 825 explores how leaders can turn employee training into an everyday part of workplace culture. Learn how consistent teaching, coaching, repetition, and lessons from Chick-fil-A and The Ritz-Carlton can create stronger teams, better service, and higher standards.Host: Paul FalavolitoConnect with me on your favorite platform: Facebook, Twitter, Instagram, TikTok, LinkedIn, Substack, BlueSky, Threads, LinkTree, YouTubeView my website for free leadership resources and exclusive merchandise: www.paulfalavolito.comBooks by Paul FalavolitoThe 7 Minute Leadership® Handbook: bit.ly/48J8zFGThe Leadership Academy: https://bit.ly/4lnT1PfThe 7 Minute Leadership® Survival Guide: https://bit.ly/4ij0g8yThe Leader's Book of Secrets: http://bit.ly/4oeGzCIRed Key Leadership®: https://bit.ly/3SoKrpO
Risk Management Reality explains how leaders can identify organizational risk, evaluate probability and impact, build redundancy, and prevent known vulnerabilities from becoming expensive crises. Episode 824 gives leaders a practical way to think about risk management, preparedness, decision making, and organizational resilience.Host: Paul FalavolitoConnect with me on your favorite platform: Facebook, Twitter, Instagram, TikTok, LinkedIn, Substack, BlueSky, Threads, LinkTree, YouTubeView my website for free leadership resources and exclusive merchandise: www.paulfalavolito.comBooks by Paul FalavolitoThe 7 Minute Leadership® Handbook: bit.ly/48J8zFGThe Leadership Academy: https://bit.ly/4lnT1PfThe 7 Minute Leadership® Survival Guide: https://bit.ly/4ij0g8yThe Leader's Book of Secrets: http://bit.ly/4oeGzCIRed Key Leadership®: https://bit.ly/3SoKrpO
On the 25th anniversary of September 11, Paul Falavolito reflects on his experience responding to Shanksville, Pennsylvania, after the crash of Flight 93 and what remains with him a quarter-century later. Episode 823 explores leadership, remembrance, character under pressure, and our responsibility to pass the lessons and stories of September 11th to the next generation.Host: Paul FalavolitoConnect with me on your favorite platform: Facebook, Twitter, Instagram, TikTok, LinkedIn, Substack, BlueSky, Threads, LinkTree, YouTubeView my website for free leadership resources and exclusive merchandise: www.paulfalavolito.comBooks by Paul FalavolitoThe 7 Minute Leadership® Handbook: bit.ly/48J8zFGThe Leadership Academy: https://bit.ly/4lnT1PfThe 7 Minute Leadership® Survival Guide: https://bit.ly/4ij0g8yThe Leader's Book of Secrets: http://bit.ly/4oeGzCIRed Key Leadership®: https://bit.ly/3SoKrpO
Episode 822 of The 7 Minute Leadership Podcast explains how standardization, checklists, repeatable systems, and clear expectations reduce mistakes and strengthen team performance. Learn how leaders can standardize critical processes while preserving employee judgment and adaptability.Host: Paul FalavolitoConnect with me on your favorite platform: Facebook, Twitter, Instagram, TikTok, LinkedIn, Substack, BlueSky, Threads, LinkTree, YouTubeView my website for free leadership resources and exclusive merchandise: www.paulfalavolito.comBooks by Paul FalavolitoThe 7 Minute Leadership® Handbook: bit.ly/48J8zFGThe Leadership Academy: https://bit.ly/4lnT1PfThe 7 Minute Leadership® Survival Guide: https://bit.ly/4ij0g8yThe Leader's Book of Secrets: http://bit.ly/4oeGzCIRed Key Leadership®: https://bit.ly/3SoKrpO
Profits from Precision explores how operational mistakes, wasted time and unclear processes quietly drain profitability. Learn how leaders can improve efficiency, reduce costly rework and protect margins by bringing greater precision to everyday execution.Host: Paul FalavolitoConnect with me on your favorite platform: Facebook, Twitter, Instagram, TikTok, LinkedIn, Substack, BlueSky, Threads, LinkTree, YouTubeView my website for free leadership resources and exclusive merchandise: www.paulfalavolito.comBooks by Paul FalavolitoThe 7 Minute Leadership® Handbook: bit.ly/48J8zFGThe Leadership Academy: https://bit.ly/4lnT1PfThe 7 Minute Leadership® Survival Guide: https://bit.ly/4ij0g8yThe Leader's Book of Secrets: http://bit.ly/4oeGzCIRed Key Leadership®: https://bit.ly/3SoKrpO
Legacy isn't always about what we build. Sometimes it's about what we pour into people and what they go on to do with it. In this conversation, Jason Squires sits down with Mike Sexton from Awana to talk about the power of investing in leaders and the incredible ripple effect that can happen when those leaders pour into kids. Together they talk about creating an environment where kids know they are seen, believed in, and capable of making a difference, and what it looks like to invest in people even when you may never get to see the full impact of that investment.Mike has spent years helping leaders develop and lead the next generation, and this conversation is a reminder that some of the most significant things we create may never have our name on them. They live on through the people we choose to invest in. And, of course, we talk about food because every good conversation eventually gets there.
Brought to you by Diesel David and Main Street Warriors In this episode of Cherokee Business Radio, Joshua Kornitsky talks with Noah Bryant, founder of Rhetrix Public Speaking, a communication coaching program for students in grades six through twelve. Noah shares how his own struggles with public speaking and his background in tech sales inspired him to create […]
The Leadership Minute is a simple daily leadership development practice that gives employees and leaders one actionable lesson during a quick morning huddle. Learn how sixty seconds of focused leadership training can improve communication, accountability, decision-making, and workplace culture.Host: Paul FalavolitoConnect with me on your favorite platform: Facebook, Twitter, Instagram, TikTok, LinkedIn, Substack, BlueSky, Threads, LinkTree, YouTubeView my website for free leadership resources and exclusive merchandise: www.paulfalavolito.comBooks by Paul FalavolitoThe 7 Minute Leadership® Handbook: bit.ly/48J8zFGThe Leadership Academy: https://bit.ly/4lnT1PfThe 7 Minute Leadership® Survival Guide: https://bit.ly/4ij0g8yThe Leader's Book of Secrets: http://bit.ly/4oeGzCIRed Key Leadership®: https://bit.ly/3SoKrpO
Tugboat Institute® member Cody Nath, CEO of Refined Technologies, Inc. (RTI) delivers a moving testament to the necessity of knowing and leading the whole person. In this Tugboat Institute talk, Cody shares the heartbreaking story of a beloved colleague, Barry, whose tragic loss catalyzed a fundamental shift in how RTI approaches People First leadership. Recognizing that workplace skills alone cannot sustain a healthy culture, Cody describes the creation of Imprint, a unique leadership development cohort that integrates "The Whole You" framework with immersive wilderness experiences. By stepping away from the office and into the vulnerability of the outdoors and campfire circle, RTI leaders forge deep emotional connections through personal storytelling, resulting in a high retention rate and an internal network of connected, cultural ambassadors. Cody honors Barry's legacy by challenging fellow leaders to move beyond professional metrics and embody wholeness, and creating their version of Impact that uniquely fits their own Evergreen® company.
Send me a messageAI can cut routine supply chain work and reduce payroll costs. But eliminating entry-level roles could leave your business short of experienced leaders when the next disruption demands judgement.I'm joined by Friddy Hoegener, owner of Scope Recruiting and a former supply chain professional. His experience in procurement and recruitment exposes a gap between filling today's vacancies and developing the people who will make tomorrow's decisions.Why do hiring processes stall even when a suitable candidate is available? We challenge the demand for an exact industry match and consider whether procurement teams could use the time freed by AI to qualify alternative suppliers before disruption.Listen now to rethink which supply chain roles you automate, which skills you hire for, and how you develop the people your business will need next.Also, check out Friday's podcast Procurement Pulse If disruption hit tomorrow, would you know where your supply chain was most exposed? In 15 minutes my free scorecard helps you assess 27 resilience statements, calculate your score, and turn the result into three priorities and a 30 day action plan. You can download the scorecard free at tomraftery.com/scorecard.Support the showPodcast supportersI'd like to sincerely thank this podcast's generous Subscribers:Alicia FaragKieran OgnevGary LynchAnd remember you too can become a Resilient Supply Chain+ subscriber - it is really easy and hugely important as it will enable me to continue to create more excellent episodes like this one and give you access to bonus episodes of topical, timely supply chain resilience analysis.
In this live episode of Humans of Travel, host Chelsee Lowe talks smart business growth with Joe Leon, vice president of sales, the Americas for Silversea; Marc-Antoine Kamel, national director, Canada, for Norwegian Cruise Line; and Mickey McBride, vice president of sales for Avoya Travel. The trio attended Future Leaders in Travel in Mexico’s Riviera Maya last month to share their career paths and impart business wisdom to both travel advisors and fellow suppliers in the audience. The panel discussion covers tackling professional and personal curveballs, taking risks, finding mentors, building confidence, dedicating time each day to business development, leveraging personal networks and much more. Listen in for practical and applicable ideas from three great business minds. This episode is sponsored by Travel Insured International. RESOURCES MENTIONED IN THIS EPISODE Future Leaders in Travel Silversea Norwegian Cruise Line Avoya Travel Lomas Hospitality El Dorado Royale Atlantis Paradise Island Bahamas ABOUT YOUR HOST Chelsee Lowe is Senior Editor of TravelAge West, a print magazine and website for travel advisors based in the Western U.S. She’s an avid reader, writer, interviewer and traveler. Los Angeles is her home base. The TravelAge West team also produces travel industry events, including Future Leaders in Travel, Global Travel Marketplace West, the WAVE Awards gala and the Napa Valley Leadership Forum. ABOUT THE SHOW TravelAge West’s award-winning podcast, “Humans of Travel,” features conversations with exceptional people who have compelling stories to tell. Listeners will hear from the travel industry’s notable authorities, high-profile executives, travel advisors and rising stars as they share the highs and lows that make them human.See omnystudio.com/listener for privacy information.
Episode 819 of The 7 Minute Leadership Podcast explores five leadership training topics worth investing in, including communication, accountability, difficult conversations, decision making, and employee development. Learn how to build leadership training that changes workplace behavior and improves real-world performance.Host: Paul FalavolitoConnect with me on your favorite platform: Facebook, Twitter, Instagram, TikTok, LinkedIn, Substack, BlueSky, Threads, LinkTree, YouTubeView my website for free leadership resources and exclusive merchandise: www.paulfalavolito.comBooks by Paul FalavolitoThe 7 Minute Leadership® Handbook: bit.ly/48J8zFGThe Leadership Academy: https://bit.ly/4lnT1PfThe 7 Minute Leadership® Survival Guide: https://bit.ly/4ij0g8yThe Leader's Book of Secrets: http://bit.ly/4oeGzCIRed Key Leadership®: https://bit.ly/3SoKrpO
What should leaders do when a promising new hire or manager fails to perform after a great interview? This episode explains how to diagnose performance gaps, coach struggling employees, improve hiring decisions, and recognize when potential needs to become performance.Host: Paul FalavolitoConnect with me on your favorite platform: Facebook, Twitter, Instagram, TikTok, LinkedIn, Substack, BlueSky, Threads, LinkTree, YouTubeView my website for free leadership resources and exclusive merchandise: www.paulfalavolito.comBooks by Paul FalavolitoThe 7 Minute Leadership® Handbook: bit.ly/48J8zFGThe Leadership Academy: https://bit.ly/4lnT1PfThe 7 Minute Leadership® Survival Guide: https://bit.ly/4ij0g8yThe Leader's Book of Secrets: http://bit.ly/4oeGzCIRed Key Leadership®: https://bit.ly/3SoKrpO
Episode 817 of The 7 Minute Leadership Podcast explores practical strategies for mediating workplace disputes and resolving employee conflict. Learn how leaders can manage disagreements, establish professional expectations, restore communication, and protect team performance.Host: Paul FalavolitoConnect with me on your favorite platform: Facebook, Twitter, Instagram, TikTok, LinkedIn, Substack, BlueSky, Threads, LinkTree, YouTubeView my website for free leadership resources and exclusive merchandise: www.paulfalavolito.comBooks by Paul FalavolitoThe 7 Minute Leadership® Handbook: bit.ly/48J8zFGThe Leadership Academy: https://bit.ly/4lnT1PfThe 7 Minute Leadership® Survival Guide: https://bit.ly/4ij0g8yThe Leader's Book of Secrets: http://bit.ly/4oeGzCIRed Key Leadership®: https://bit.ly/3SoKrpO
Episode 816 explores how leaders can improve communication between introverted and extroverted employees by creating space for different communication styles. Learn practical ways to run better meetings, invite quieter voices into conversations, manage airtime, and build stronger team communication.Host: Paul FalavolitoConnect with me on your favorite platform: Facebook, Twitter, Instagram, TikTok, LinkedIn, Substack, BlueSky, Threads, LinkTree, YouTubeView my website for free leadership resources and exclusive merchandise: www.paulfalavolito.comBooks by Paul FalavolitoThe 7 Minute Leadership® Handbook: bit.ly/48J8zFGThe Leadership Academy: https://bit.ly/4lnT1PfThe 7 Minute Leadership® Survival Guide: https://bit.ly/4ij0g8yThe Leader's Book of Secrets: http://bit.ly/4oeGzCIRed Key Leadership®: https://bit.ly/3SoKrpO
Who are Rochester's future leaders? And how can we train future leaders to guide the community through recent challenges? The question comes at a time when Rochester remains under a gun violence state of emergency. Our guests are from Leadership Rochester. The nonprofit provides leadership training for Rochesterians interested in working cooperatively to strengthen the city. We discuss what that work looks like in this current moment. In studio: Camille Simmons, executive director of Leadership Rochester and president of the Rochester Board of Education Wanda Ridgeway, director of care management for Chisel Collective and executive director of CAPZ Sgt. Justin Collins, Rochester Police Department
Alignment and autonomy allow organizations to grow without creating confusion or leadership bottlenecks. Episode 815 explains how leaders can define decision authority, communicate clear standards, develop stronger decision makers, and scale leadership beyond their personal availability.Host: Paul FalavolitoConnect with me on your favorite platform: Facebook, Twitter, Instagram, TikTok, LinkedIn, Substack, BlueSky, Threads, LinkTree, YouTubeView my website for free leadership resources and exclusive merchandise: www.paulfalavolito.comBooks by Paul FalavolitoThe 7 Minute Leadership® Handbook: bit.ly/48J8zFGThe Leadership Academy: https://bit.ly/4lnT1PfThe 7 Minute Leadership® Survival Guide: https://bit.ly/4ij0g8yThe Leader's Book of Secrets: http://bit.ly/4oeGzCIRed Key Leadership®: https://bit.ly/3SoKrpO
Episode 814 of The 7 Minute Leadership Podcast explores how leaders build teams that consistently execute, follow through, take ownership, and finish what matters. Learn how clear expectations, decision-making authority, accountability, and consistent follow-through can turn execution into a powerful part of workplace culture.Host: Paul FalavolitoConnect with me on your favorite platform: Facebook, Twitter, Instagram, TikTok, LinkedIn, Substack, BlueSky, Threads, LinkTree, YouTubeView my website for free leadership resources and exclusive merchandise: www.paulfalavolito.comBooks by Paul FalavolitoThe 7 Minute Leadership® Handbook: bit.ly/48J8zFGThe Leadership Academy: https://bit.ly/4lnT1PfThe 7 Minute Leadership® Survival Guide: https://bit.ly/4ij0g8yThe Leader's Book of Secrets: http://bit.ly/4oeGzCIRed Key Leadership®: https://bit.ly/3SoKrpO
The Noise Doesn't Need Amplified explores how unnecessary escalation, performative busyness and manufactured urgency drain leadership teams. Learn why effective leaders protect organizational attention, own routine problems and communicate only when communication adds value.Host: Paul FalavolitoConnect with me on your favorite platform: Facebook, Twitter, Instagram, TikTok, LinkedIn, Substack, BlueSky, Threads, LinkTree, YouTubeView my website for free leadership resources and exclusive merchandise: www.paulfalavolito.comBooks by Paul FalavolitoThe 7 Minute Leadership® Handbook: bit.ly/48J8zFGThe Leadership Academy: https://bit.ly/4lnT1PfThe 7 Minute Leadership® Survival Guide: https://bit.ly/4ij0g8yThe Leader's Book of Secrets: http://bit.ly/4oeGzCIRed Key Leadership®: https://bit.ly/3SoKrpO
Episode 812 of The 7 Minute Leadership Podcast explores how leadership excellence is created through daily discipline, consistent standards, preparation, and quiet decisions made without recognition. Great leaders understand that public performance is funded by private discipline.Host: Paul FalavolitoConnect with me on your favorite platform: Facebook, Twitter, Instagram, TikTok, LinkedIn, Substack, BlueSky, Threads, LinkTree, YouTubeView my website for free leadership resources and exclusive merchandise: www.paulfalavolito.comBooks by Paul FalavolitoThe 7 Minute Leadership® Handbook: bit.ly/48J8zFGThe Leadership Academy: https://bit.ly/4lnT1PfThe 7 Minute Leadership® Survival Guide: https://bit.ly/4ij0g8yThe Leader's Book of Secrets: http://bit.ly/4oeGzCIRed Key Leadership®: https://bit.ly/3SoKrpO
Episode 811 of the 7 Minute Leadership Podcast explores how everyday actions shape leadership identity, discipline, accountability, trust, and personal growth. Paul Falavolito explains why becoming a better leader happens through consistent daily decisions that eventually become your reputation.Host: Paul FalavolitoConnect with me on your favorite platform: Facebook, Twitter, Instagram, TikTok, LinkedIn, Substack, BlueSky, Threads, LinkTree, YouTubeView my website for free leadership resources and exclusive merchandise: www.paulfalavolito.comBooks by Paul FalavolitoThe 7 Minute Leadership® Handbook: bit.ly/48J8zFGThe Leadership Academy: https://bit.ly/4lnT1PfThe 7 Minute Leadership® Survival Guide: https://bit.ly/4ij0g8yThe Leader's Book of Secrets: http://bit.ly/4oeGzCIRed Key Leadership®: https://bit.ly/3SoKrpO
The Power of Believing You Can Improve explores how a leader's belief in personal growth affects confidence, accountability, learning, workplace culture, and long-term leadership development. Episode 810 challenges leaders to stop treating weaknesses as permanent identities and start improving through intentional daily action.Host: Paul FalavolitoConnect with me on your favorite platform: Facebook, Twitter, Instagram, TikTok, LinkedIn, Substack, BlueSky, Threads, LinkTree, YouTubeView my website for free leadership resources and exclusive merchandise: www.paulfalavolito.comBooks by Paul FalavolitoThe 7 Minute Leadership® Handbook: bit.ly/48J8zFGThe Leadership Academy: https://bit.ly/4lnT1PfThe 7 Minute Leadership® Survival Guide: https://bit.ly/4ij0g8yThe Leader's Book of Secrets: http://bit.ly/4oeGzCIRed Key Leadership®: https://bit.ly/3SoKrpO