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Insights into embracing conflict, staying mindful, battling internal doubt, and communicating effectively from motivational speaker and co-founder of The Constance Group Brian Parsley. Key Takeaways Conflict Isn't the Enemy: Whether it's internal (“me-me”) or between you and others, conflict can be a catalyst for growth if handled with empathy and awareness. Self-Awareness Is Critical: Recognize when you're slipping into negative self-talk or procrastination. Do one uncomfortable thing on purpose to regain momentum. Mindfulness Works: A short pause before responding can prevent knee-jerk reactions and help you focus on problem-solving instead of point-scoring. Communication Styles Differ: Tailor your approach to the other person's style, and clarify misunderstandings by asking what they actually heard. Find a Coach or Mentor: Don't underestimate the value of someone else's perspective. A coach sees the “swing flaws” in your sales approach that you might never notice on your own. https://www.youtube.com/watch?v=2049xdXQ5Ac Why Conflict Is Everywhere in Sales Sales is an inherently conflict-laden profession. You're asking people for time and resources, you're persuading them to make decisions, and you're often balancing multiple interests—your client's, your company's, and your own. The tension stems from: -- Negotiations with buyers who might have competing priorities. -- Internal pressures from bosses or teammates who expect certain results. -- Personal conflicts within yourself — especially if you're unsure of your own capabilities. The Three Types of Conflict Conflict can be broken down into three categories: Me vs. You Conflict – Disagreements between individuals (customers, peers, bosses). Me vs. Job Conflict – Situations where your personal values clash with your job role or tasks. Me vs. Me Conflict – Internal struggles, such as procrastination or fear of failure. The“me vs. me” conflict might be the most insidious, because it can sabotage your motivation, self-esteem, and willingness to accept feedback. The “Me-Me” Conflict: Your Biggest Obstacle Many sales professionals fail because they lose the internal battle with themselves in “me-me” conflict. They know they should spend an extra hour prospecting, turn off the TV a little earlier for a fresh start the next morning, or follow up diligently with new leads. Yet, fear of failure or simple inertia holds them back. How “Me-Me” Conflict Snowballs Letting small tasks slip—like hitting the snooze button or blowing off a follow-up call—quickly turns into a domino effect: You skip a small task or ignore a responsibility. Guilt or anxiety sets in, making you more emotionally reactive. This emotional reaction, often anger or irritability, spills over into other areas of your life—leading to more conflict, and sometimes even lower productivity. Overcoming Internal Doubts Through Awareness The ultimate tool to combat negative self-talk and “me-me” conflict is awareness. Here's a simple yet powerful strategy: do something uncomfortable on purpose, like making a difficult prospecting call. By choosing the harder path in small, manageable increments, you train your brain to seek out the dopamine rush of achieving a win. Each small success can become addictive—in the best way—helping you build the self-confidence to tackle bigger challenges. Practical Tip:When you notice you're about to avoid something important—like a call block—stop and say, “This is hard, but I'm doing it anyway.” That small statement of intent can be enough to reset your mindset for action. Why Self-Talk Shapes Your Sales Results In sales, negative self-talk is especially damaging because of the constant rejection and fast-paced environment. One bad day can lead to a downward spiral: -- One lost deal leads to “I'm not good enough.” -- One tough call leads to “They'll never buy from me.” -- One missed quota leads to “I'm going to fail.” Bottom line: Self-talk matters. The real measure of your success in sales often lies between your ears. If you speak kindly and honestly to yourself, and allow for vulnerability, you'll have a far easier time letting go of fears and focusing on solutions. Me-You Conflict: Turning Tension into a Win-Win While internal conflict can sabotage sales careers from within, “me-you” conflict is equally prevalent—whether it's with a boss, a coworker, or a spouse. Some communication styles are naturally more direct, while others are more cautious and relationship-oriented. In many organizations, leaders and reps clash simply because they have different default modes of interacting. How to Resolve Me-You Conflict Start with Empathy: Recognize the other person's communication style. If they're more reserved, ease into sensitive topics. If they're a high-energy type, be ready for rapid-fire conversation. Overreact, Then Respond, Then Recover: This might sound counterintuitive, but by initially “overreacting” in a positive, empathetic way—“Oh my goodness, I'm so sorry this happened!”—you invite the other person to calm down and reassure you it's not that big a deal. Argue from Their Perspective: Even if you believe you're right, try to make a case for the other person's position. It helps you see the flaws in your own argument and fosters empathy. Building a Culture of Communication in Your Team Conflict resolution is at the heart of building a positive organizational culture. If you want your team to thrive, you need to encourage open communication and teach employees how to handle tension productively. This is especially critical in sales, where reps face an onslaught of customer objections and internal performance pressures. Practical Strategies for Leaders: -- Positive-Framing Technique: Start a tough conversation by reinforcing your respect for the other person. Then address the specific issue or behavior that needs to change, and end by reaffirming the person's value. -- Seek Feedback: After giving instructions in a meeting, ask, “What did you hear me say?” This clarifies misunderstandings and reduces errors down the line. -- Hire and Reward Coaching: A coaching culture within sales teams can defuse conflict before it escalates. If your people know they'll receive—and are expected to give—constructive feedback, “me-you” conflict becomes less personal and more about mutual growth. Ultimately, conflict is unavoidable in sales. The real question is whether you'll allow it to derail your goals, or use it as a chance to deepen relationships, refine your technique, and grow as a professional. With the right tools, training, and mindset, you can turn every disagreement or challenge into a stepping stone toward higher performance and success. Learn more about how to avoid “you-me” conflicts over email by reading our blog “How Email Can Sabotage Our Work Relationships” by Rick Kirschner, author of “How to Click with People.” https://salesgravy.com/effective-sales-managers-embrace-conflict/ https://www.youtube.com/watch?v=JffemCMeDQI https://salesgravy.com/remove-negativity-from-your-life-in-90-days/
Insights into embracing conflict, staying mindful, battling internal doubt, and communicating effectively from motivational speaker and co-founder of The Constance Group Brian Parsley. Key Takeaways Conflict Isn't the Enemy: Whether it's internal (“me-me”) or between you and others, conflict can be a catalyst for growth if handled with empathy and awareness. Self-Awareness Is Critical: Recognize when you're slipping into negative self-talk or procrastination. Do one uncomfortable thing on purpose to regain momentum. Mindfulness Works: A short pause before responding can prevent knee-jerk reactions and help you focus on problem-solving instead of point-scoring. Communication Styles Differ: Tailor your approach to the other person's style, and clarify misunderstandings by asking what they actually heard. Find a Coach or Mentor: Don't underestimate the value of someone else's perspective. A coach sees the “swing flaws” in your sales approach that you might never notice on your own. https://www.youtube.com/watch?v=2049xdXQ5Ac Why Conflict Is Everywhere in Sales Sales is an inherently conflict-laden profession. You're asking people for time and resources, you're persuading them to make decisions, and you're often balancing multiple interests—your client's, your company's, and your own. The tension stems from: -- Negotiations with buyers who might have competing priorities. -- Internal pressures from bosses or teammates who expect certain results. -- Personal conflicts within yourself — especially if you're unsure of your own capabilities. The Three Types of Conflict Conflict can be broken down into three categories: Me vs. You Conflict – Disagreements between individuals (customers, peers, bosses). Me vs. Job Conflict – Situations where your personal values clash with your job role or tasks. Me vs. Me Conflict – Internal struggles, such as procrastination or fear of failure. The“me vs. me” conflict might be the most insidious, because it can sabotage your motivation, self-esteem, and willingness to accept feedback. The “Me-Me” Conflict: Your Biggest Obstacle Many sales professionals fail because they lose the internal battle with themselves in “me-me” conflict. They know they should spend an extra hour prospecting, turn off the TV a little earlier for a fresh start the next morning, or follow up diligently with new leads. Yet, fear of failure or simple inertia holds them back. How “Me-Me” Conflict Snowballs Letting small tasks slip—like hitting the snooze button or blowing off a follow-up call—quickly turns into a domino effect: You skip a small task or ignore a responsibility. Guilt or anxiety sets in, making you more emotionally reactive. This emotional reaction, often anger or irritability, spills over into other areas of your life—leading to more conflict, and sometimes even lower productivity. Overcoming Internal Doubts Through Awareness The ultimate tool to combat negative self-talk and “me-me” conflict is awareness. Here's a simple yet powerful strategy: do something uncomfortable on purpose, like making a difficult prospecting call. By choosing the harder path in small, manageable increments, you train your brain to seek out the dopamine rush of achieving a win. Each small success can become addictive—in the best way—helping you build the self-confidence to tackle bigger challenges. Practical Tip: When you notice you're about to avoid something important—like a call block—stop and say, “This is hard, but I'm doing it anyway.” That small statement of intent can be enough to reset your mindset for action. Why Self-Talk Shapes Your Sales Results In sales, negative self-talk is especially damaging because of the constant rejection and fast-paced environment. One bad day can lead to a downward spiral: -- One lost deal leads to “I'm not good enough.” -- One tough call leads to “They'll never buy from me.”
On this episode of The Sales Gravy Podcast, host Jeb Blount sits down with sales expert Brian Parsley to tackle one of the most common objections faced by sales professionals—price. Brian shares actionable strategies on how to shift conversations away from price and towards value, helping salespeople overcome objections and close more deals. Key Takeaways: - Understanding Communication Styles: Everyone has their own unique communication style, whether direct, indirect, consensus-building, or energizing. Tailoring communication to these styles is essential to engage the prospect effectively. - Importance of Questions Over Solutions: Instead of focusing on presenting solutions and features, salespeople should prioritize asking the right questions. This approach differentiates them and drives the conversation forward. - Multi-directional Listening: Listening is not just about hearing words but involves observing body language, tone, and using intuition. Salespeople should engage all senses to truly understand the prospect's needs. - Detachment from the Outcome: Salespeople should detach from the outcome of a deal by maintaining a full pipeline. This mindset reduces pressure, allowing them to focus on the conversation rather than the result. - Ego Management: Ego can be a significant barrier in sales. Salespeople need to manage their ego, especially when they feel the urge to impress or react defensively. - Precision and Eloquence in Communication: Words should be simple yet precise. Overcomplicating language can alienate prospects, while clarity and simplicity enhance understanding and trust. - Observing Behavioral Cues: Salespeople can learn a lot from observing behaviors and body language. These cues offer insights into how a prospect prefers to communicate and consume information. - Redirection in Responses: Instead of immediately responding to a prospect's questions or concerns, salespeople should redirect the conversation to uncover the underlying pain or challenge, leading to more meaningful dialogue. - Intentional Language: Being intentional with words, especially in text or written communication, is crucial. The impact of words goes beyond their meaning; it's about how they are perceived by the prospect. https://www.youtube.com/watch?v=T_lLkJtC1aM Mastering the Human Connection In sales, one thing is clear: communication is key. But it's not just about what you say—it's about how you say it, how you listen, and how you adapt to the unique styles of the people you're engaging with. Every person you interact with has their own communication style. Whether they're direct, indirect, focused on building consensus, or full of energy, understanding these styles is crucial for any salesperson. But here's the catch: your communication style doesn't matter if you're not speaking the language of your prospect. It's only when you start talking and really connecting with them that your style becomes important. If you jump straight into talking about your product's features and benefits, you're just like every other salesperson out there. What sets you apart isn't your product, but the questions you ask and how you communicate. The Power of Questions One of the biggest mistakes salespeople make is focusing too much on their solution. They think that if they just explain how great their product is, the prospect will automatically see the value. But the truth is, it's the questions you ask that drive the conversation forward. Instead of talking about your solution, ask questions that uncover the prospect's needs, challenges, and goals. This approach not only differentiates you but also builds trust and rapport. Listening with All Your Senses We often talk about the importance of listening in sales, but listening is more than just hearing the words someone says. It's about observing their body language, paying attention to their tone of voice, and using your intuition to pick up on unspoken cues. Listening is multi-directional; you listen with your eyes, ears, and gut. Unfortunately, many salespeople only listen with their ears, focusing solely on the words being said. This narrow focus can cause them to miss out on crucial information about what the prospect is truly feeling or thinking. So, how can you turn on all your senses when engaging with a buyer? The secret isn't just in knowing this technique, but in practicing it consistently. Like many things in sales, it's about building a habit. The more you practice observing and listening with all your senses, the better you'll become at understanding your prospect's needs and how to communicate with them effectively. Detaching from the Outcome One of the biggest challenges salespeople face is the pressure to close the deal. This pressure can cause them to focus more on the outcome than on the conversation itself. But the secret to effective selling is to detach from the outcome. How? By maintaining a full pipeline of prospects. When you have plenty of opportunities in the pipeline, the pressure to close any single deal diminishes. This allows you to step back, listen more carefully, and engage in the conversation without the stress of needing to close the deal at all costs. Managing Your Ego A common obstacle in sales is ego. As humans, we all have an ego, and it often gets in the way of effective communication. For instance, you might feel the need to impress the prospect or worry about what they think of you. This can cause you to talk too much or react defensively, which can derail the conversation. The key is to manage your ego and stay focused on the prospect's needs. Remember, ego is not your amigo. By keeping your ego in check, you can communicate more effectively and build stronger relationships with your prospects. The Importance of Precision and Eloquence When it comes to communication, the words you choose matter. But that doesn't mean you need to use big, complicated words to impress your prospect. In fact, simplicity is often more effective. Using common, straightforward language helps ensure that your message is clear and easily understood. Precision in communication is also important, especially in written communication like emails or texts. The words you choose can be interpreted in different ways, so it's crucial to be intentional with your language. You're not judged by your intent, but by how your words are perceived. By being precise and intentional, you can avoid misunderstandings and ensure your message is received as you intended. Redirecting the Conversation One of the most powerful communication techniques in sales is redirection. When a prospect asks a question or raises a concern, it's tempting to respond immediately with a solution. But instead of jumping to answer, take a step back and ask a follow-up question to understand the deeper issue. For example, if a prospect asks how quickly you can deliver a product, instead of just giving a timeline, ask what's driving their urgency. This helps you uncover the real need behind the question and allows you to address it more effectively. Mastering communication in sales is about more than just talking. It's about listening, observing, and adapting your style to meet the needs of your prospect. By focusing on asking the right questions, managing your ego, and being precise in your language, you can build stronger connections and close more deals. Download the FREE Objections Book Club Guide for tips on getting past no—even with the most challenging objections.
On this episode of The Sales Gravy Podcast, host Jeb Blount sits down with sales expert Brian Parsley to tackle one of the most common objections faced by sales professionals—price. Brian shares actionable strategies on how to shift conversations away from price and towards value, helping salespeople overcome objections and close more deals. Key Takeaways: - Understanding Communication Styles: Everyone has their own unique communication style, whether direct, indirect, consensus-building, or energizing. Tailoring communication to these styles is essential to engage the prospect effectively. - Importance of Questions Over Solutions: Instead of focusing on presenting solutions and features, salespeople should prioritize asking the right questions. This approach differentiates them and drives the conversation forward. - Multi-directional Listening: Listening is not just about hearing words but involves observing body language, tone, and using intuition. Salespeople should engage all senses to truly understand the prospect's needs. - Detachment from the Outcome: Salespeople should detach from the outcome of a deal by maintaining a full pipeline. This mindset reduces pressure, allowing them to focus on the conversation rather than the result. - Ego Management: Ego can be a significant barrier in sales. Salespeople need to manage their ego, especially when they feel the urge to impress or react defensively. - Precision and Eloquence in Communication: Words should be simple yet precise. Overcomplicating language can alienate prospects, while clarity and simplicity enhance understanding and trust. - Observing Behavioral Cues: Salespeople can learn a lot from observing behaviors and body language. These cues offer insights into how a prospect prefers to communicate and consume information. - Redirection in Responses: Instead of immediately responding to a prospect's questions or concerns, salespeople should redirect the conversation to uncover the underlying pain or challenge, leading to more meaningful dialogue. - Intentional Language: Being intentional with words, especially in text or written communication, is crucial. The impact of words goes beyond their meaning; it's about how they are perceived by the prospect. https://www.youtube.com/watch?v=T_lLkJtC1aM Mastering the Human Connection In sales, one thing is clear: communication is key. But it's not just about what you say—it's about how you say it, how you listen, and how you adapt to the unique styles of the people you're engaging with. Every person you interact with has their own communication style. Whether they're direct, indirect, focused on building consensus, or full of energy, understanding these styles is crucial for any salesperson. But here's the catch: your communication style doesn't matter if you're not speaking the language of your prospect. It's only when you start talking and really connecting with them that your style becomes important. If you jump straight into talking about your product's features and benefits, you're just like every other salesperson out there. What sets you apart isn't your product, but the questions you ask and how you communicate. The Power of Questions One of the biggest mistakes salespeople make is focusing too much on their solution. They think that if they just explain how great their product is, the prospect will automatically see the value. But the truth is, it's the questions you ask that drive the conversation forward. Instead of talking about your solution, ask questions that uncover the prospect's needs, challenges, and goals. This approach not only differentiates you but also builds trust and rapport. Listening with All Your Senses We often talk about the importance of listening in sales, but listening is more than just hearing the words someone says. It's about observing their body language, paying attention to their tone of voice,
Brian Parsley is a keynote speaker, Managing Partner of The Constance Group, and an Angel Investor. In our episode, we talk about how Brian figured out his first entrepreneurial endeavor in 5th grade. We discuss how speaking engagements and content have led to business. Brian shares how he struggles with and overcomes imposter syndrome. This episode is the perfect example of how we all deal with similar hurdles throughout our business careers. Brian does a phenomenal job articulating these points and how they come up in his life. Be sure to check out Brian's Site and find him on your favorite social media platform @BrianParsleySpeaker.
Chad Lingafelt chats with Brian Parsley, a motivational Speaker and recent viral TikTok star. Brian teaches external business strategies to business professionals and shares some wisdom in this episode. We talk about his viral videos on TikTok, unlocking potential, and paying attention to the small cues in your life. Watch the Viral Videos: https://vm.tiktok.com/ZMekcaAXh/ https://vm.tiktok.com/ZMekc9wXA/ Follow Brian: TikTok: @brianparsleyspeaker
Brian Parsley is a Certified Professional Behaviour Analyst and Human Capital Strategist, and is rated one of the top business speakers in the U.S. He guides business leaders to increase sales effectiveness, delight customers and build profits. Not only a talented speaker, Brian has been a regular contributor for magazines like South African Airways and broadcast media. As a Human Capital Strategist, he consults with a select group of organizations each year to assist them in building winning cultures. Brian’s current business interests includes his podcast The Life of Brian.
Chad Lingafelt chats with Michael Hernandez of Arthur Elliot Ad Agency in Charlotte, NC all about practical applications of advertising. Learn how to engage in your market and the importance of localized strategies! Michael has spent his entire career in sales and marketing and even took a brief sabbatical as as professional photographer. He’s worked along side author and speaker, Jeffrey Gitomer, for 6 years. As well as his mentor, Brian Parsley to start a global e-learning company. After 7 years of being a pro photographer, he joined friend, Andy Pfeiffer at his digital marketing agency, Arthur Elliott. Connect with Michael: @capturehappy https://www.linkedin.com/in/mchernandez/
Going to Walt Disney World, or Disneyland with your family can be a lot of fun! But - one Inside The Magic article is calling attention to a whole other type of Disney getaway...one not with the kids, but with the girls! Amanda Mann is a travel agent who runs Living With The Magic Vacations, and hosts her own annual Girls Getaway Weekend at Walt Disney World, at least she did. Amanda & Kory break down why you should take a girls trip to the parks, and how to do it! Plus, Dante check’s in from the final weekend of the Lunar New Year Celebration at Disney California Adventure...today on Theme Park Pulse! This episode was written, edited and sound designed by Kory. We rely on the support of people like Andrew Locke, Brian Parsley, and Melissa Kelly! They are members of our Patreon community where they pick up cool bonus audio most weeks, and early access to most of our shows. $1 a month is $12 a year, and it makes a huge difference for us. At $5 or more - you’ll hear your name from time-to-time at the end of Theme Park Pulse and pick up a cool bonus series coming soon!
HIT: High Intensity Tactics for Growth with Chris Cicchinelli
It’s the big 5-0! Pure Romance SVP of Sales & Training Cheryl Force and sales guru Brian Parsley are back to talk about happiness: what it means, how to measure it, and how to grow it for yourself! When’s the last time you gave yourself a motivational talk to be the best you? Simple changes in your perspective can turn the tables when it comes to finding joy in your own life.
Listen as Chad Lingafelt and Brian Parsley discuss career paths and unlocking potential . Brian shares his story and successes as a business intelligence strategist and how he was a expert chicken cutter at Boston Market.
HIT: High Intensity Tactics for Growth with Chris Cicchinelli
Everyone’s a critic, but that won’t stop sales expert Brian Parsley! Brian and Chris take on the sources of criticism and explore the benefits of negative and positive feedback. On one hand, ignoring useless criticism is a good skill to have; on the other hand, good criticism can be a great motivator to G-O-Y-A (get off your ass) and get things done!
HIT: High Intensity Tactics for Growth with Chris Cicchinelli
Customer Service just isn't what it used to be. How many customer service companies have replaced a service-focused approach with rules-oriented environments? Or worse, replaced people with technology? Brian parsley is back with Chris to get to the heart of this de-evolution of the customer service industry and talk about the incredible benefits of a service-oriented, customer-focused approach.
HIT: High Intensity Tactics for Growth with Chris Cicchinelli
Time management is one of the toughest skills for entrepreneurs to master! Don’t drown in your dayplanner—Brian Parsley is back to help you plan, prioritize, and persevere. Brian and Chris share their experiences with their own businesses and schedules, while breaking down the old idea of being chained to the calendar.
HIT: High Intensity Tactics for Growth with Chris Cicchinelli
Being selfish isn’t always a bad thing. Customer service expert Brian Parsley gives Chris a new perspective on selfishness—believe it or not, putting yourself first can actually be healthy for business and even lead to greater opportunities to empower your community! It’s time for entrepreneurs to turn “selfishness” into “self-care.”
HIT: High Intensity Tactics for Growth with Chris Cicchinelli
Thinking of throwing in the towel? Award-winning business and sales expert Brian Parsley is back with Chris to discuss why some entrepreneurs can’t go the distance. Whether it’s early in a start-up or halfway through a long-term plan, managing a business isn’t easy, and even the most seasoned leader might consider bowing out. Chris and Brian dig deep on overcoming doubts by trusting the method.
HIT: High Intensity Tactics for Growth with Chris Cicchinelli
Stop being your own enemy. Chris talks to award-winning sales and customer service expert and entrepreneur, Brian Parsley. They discuss the danger of overthinking and second-guessing. From small businesses to global corporations, Chris and Brian examine the importance of ritual, pacing, and vision. How can a dedication to a no-excuses, no-regrets, no-limits leadership mindset take your organization to the next level?
46 Employees: Manipulate Them to Build Business? Brian Parsley is an entrepreneur, global speaker and business strategist. He teaches external business strategies, customer loyalty programs across all industry sectors including financial services, retail, technology, automotive and professional services. In this episode, Audrey, Lee and Brian discuss: · No one wants to believe they’re an ineffective leader· People manipulation with good intent · Manage the weaknesses and focus on the strengths· How Fast & Flexible is a game changer in managing· What is an “Imperfect Action”? "As a manager, your role is to help manipulate people that you know is going to benefit them the best." – Brian Parsley Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Brian Parsley: · Twitter: @brianparsley· Facebook: https://www.facebook.com/brianparsleyspeaker/· Website: www.brianparsley.com· LinkedIn: https://www.linkedin.com/in/brian-parsley-a9383b4/ Connect with the hosts of Manage Smarter: · Website: ManageSmarter.com · Twitter: @ManageSmartPod · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Sales, customer loyalty and employee retention expert Brian Parsley joins the NAB Podcast from the 2018 Small Market Television Exchange to talk about increasing client retention and making media account executives more productive sellers.
It's not like the old days -- business has changed. Employees don't stay at their jobs as long as they used to, and managers are finding it harder to motivate and retain their employees. Brian Parsley, a world-renowned speaker, and business consultant share some tips with our listeners on how they can continue to motivate and engage their employees. You'll be feeling motivated and ready to conquer your goals after listening to this episode. Show Notes: 0:00 Shane Simmons introduces episode 25 of The ROI Podcast. 1:13 Brian Parsley will be on the podcast. Brian is a motivational business consultant who works directly with CEOs of Fortune 500 companies. 1:45 CEOs are tired of hearing about the differences among the different generations. 2:06 How do you get people to be engaged with the company and help the honeymoon stage last longer? 3:15 A study conducted by Brian found that employees at a fast growing company weren't as interested in money as they were feeling involved and being appreciated at work. 3:44 Money is a temporary motivator. 4:43 We live in an age of now. 5:00 Leadership is the power of influencing people. People don't care about titles anymore. 5:50 To motivate others, and yourself, you have to go all in. You can't accept failure. 6:24 Success doesn't make you happy, but being happy makes you successful. 7:43 You achieve your goals by taking action. 8:38 Shane and Phil conclude the show. ---- Do you have a question? Looking to get help on a business decision? Know a great guest for our show? Email roipod@iupui.edu so we can help your organization make better business decisions. ---- Ready to take your next step? Check out if a Kelley MBA is right for you: https://bit.ly/3m2G6D5
In episode 40, Brian Parsley talks about his unconventional means of promoting himself and his business. Instead of pushing his services- he looks for all opportunities to help someone else succeed and doesn't expect anything in return. Brian Parsley is a speaker and consultant who works with companies globally on sales optimization, customer experience and leadership development. He was named to the 40 Under 40 List by the Business Journal at age 34. He has founded and sold two successful companies and has made guest appearances on Fox News as many other outlets. He has also acted as a business intelligence strategist for several Fortune 500 companies. In high school his GPA was a mere 1.33 (if you don't believe him you can see the proof on his website BrianParsley.com)- but he has proven that grades definitely do not necessarily correlate to real world success!
Brian Parsley guides business leaders to increase sales performance, solidify customer loyalty and build profits. Brian teaches time-tested business strategies and customer loyalty programs across all industry sectors including financial services, technology, retail, healthcare, manufacturing, and professional services Dr. Terry Paulson psychologist, national columnist, professional speaker and author of his newest book released this week: The Optimism Advantage: 50 Simple Truths for Transforming Your Attitudes and Actions into Results, and the popular books They Shoot Managers Don't They, Leadership Truths One Story at a Time, Making Humor Work, and 50 Tips for Speaking Like a Pro. Dr. Paulson hosted ECI's business television series entitled, “Quality from the Human Side”. He's one of seven distinguished faculty for the Institute for Management Studies Mark Hurst founder and CEO of Creative Good, the New York-based customer experience consultancy he founded in 1997. He has spent his career consulting, writing, and speaking about customer experience strategy. Mark wrote the book "Customers Included," just released in a 2nd edition, describing how teams and organizations can create successful products and strategies by including customers in the process. He also created the Good Todo mobile productivity platform, the world's first cross-platform todo list
Brian Parsley guides business leaders to increase sales performance, solidify customer loyalty and build profits. Brian teaches time-tested business strategies and customer loyalty programs across all industry sectors including financial services, technology, retail, healthcare, manufacturing, and professional services Paul Orfalea after 30 years at the helm of business service retailer Kinko's, founder Paul Orfalea retired from the company in the year 2000. Paul started other businesses, including direct mail, financial asset management, and business investment firms. His time is now divided between philanthropy, teaching at various universities, speaking with business groups, and talking with organizations about learning differences Dr. Terry Paulson psychologist, national columnist, professional speaker and author of his newest book released this week: The Optimism Advantage: 50 Simple Truths for Transforming Your Attitudes and Actions into Results, and the popular books They Shoot Managers Don't They, Leadership Truths One Story at a Time, Making Humor Work, and 50 Tips for Speaking Like a Pro. Dr. Paulson hosted ECI's business television series entitled, “Quality from the Human Side”. He's one of seven distinguished faculty for the Institute for Management Studies Mark Hurst founder and CEO of Creative Good (creativegood.com), the New York-based customer experience consultancy he founded in 1997. He has spent his career consulting, writing, and speaking about customer experience strategy. Mark wrote the book "Customers Included," just released in a 2nd edition, describing how teams and organizations can create successful products and strategies by including customers in the process. He also created the Good Todo mobile productivity platform, the world's first cross-platform todo list
Interview with Brian Parsley, President and CEO of WeSkill. WeSkill is a content provider and partner of Leading RE. This is the third of four interviews conducted by Mike Staver during the 2011 Leading RE Conference in Las Vegas. Recorded 3/9/2011.
Interview with Brian Parsley, President and CEO of WeSkill. WeSkill is a content provider and partner of Leading RE. This is the third of four interviews conducted by Mike Staver during the 2011 Leading RE Conference in Las Vegas. Recorded 3/9/2011.