Manage Smarter

This week, we're talking about something that can make or break your business: rebranding. Gain valuable insights on leadership and team dynamics with host Chip Gray. Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices

This week, we're talking about something every business leader needs to know—how to spot the sales star on your team. Gain valuable insights on leadership and team dynamics with host Chip Gray. Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices

In this insightful episode, James Misner, founder and CEO of The Kipos Group, delves into the unique challenges faced by nonprofit organizations. With over 16 years of experience, James shares his expertise on leadership, team building, and fundraising strategies. He emphasizes the importance of major donors, transparency, and effective communication to build trust and sustain nonprofit growth. James also discusses his eight-week fundraising accelerator program designed to help nonprofits optimize their strategies. "Nonprofit folks aren't money driven. They're driven by this deep desire to solve really unsolvable problems in the world, problems that business hasn't figured out how to monetize, and how government just can't solve." - James Misner Key Takeaways: -For profit vs. nonprofit differences for managers -How can nonprofits rebuild trust after a scandal? -Managing unique personality traits of nonprofit leaders -How should nonprofits manage donor relationships to improve retention Connect with James Misner https://thekiposgroup.com/ Connect with Manage Smarter and its hosts!!!! ·         Website: https://salesfuel.com/manage-smarter/   ·         LinkedIn: https://www.linkedin.com/in/audreystrong/                                                                  ·         LinkedIn: https://www.linkedin.com/in/cleesmith/   TWITTER/X   Audrey https://x.com/tallmediamaven   Lee  https://x.com/cleesmith    Connect with SalesFuel ·         Website:  https://salesfuel.com/   ·         Twitter: https://x.com/SalesFuel   ·         Facebook: https://www.facebook.com/salesfuel/ #nonprofitmanagement #nonprofits #thekiposgroup #jamesmisner #managesmarter #managers #cleesmith Learn more about your ad choices. Visit megaphone.fm/adchoices

This week, we're tackling a topic that can make or break your business: hiring the right people. Gain valuable insights on leadership and team dynamics with host Chip Gray. Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices

This week, we're talking about something that's reshaping the business landscape: AI readiness. Gain valuable insights on leadership and team dynamics with host Chip Gray. Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices

Elaina Zuker, author of 'Seven Secrets of Influence,' shares her expertise on influencing your boss and mastering workplace dynamics. Discover the importance of understanding influence styles and adapting communication to match your boss's preferences. Elaina offers practical tips for enhancing your influence skills, making this episode a must-listen for anyone looking to improve their leadership and workplace relationships. "If your boss says something like, 'I want to get that out by Friday,' and you take just a few minutes to ask more, you can get very, very clear about what is expected of you." - Elaina Zuker KEY TAKEAWAYS: -What is the key to influencing your boss effectively? -How entrepreneurs become more influential in their trade organizations -Apply the "like likes like" principle -What is the role of attentiveness in the Seven Secrets of Influence? Connect with Elaina Zuker   https://ezinfluence.com Connect with Manage Smarter and its hosts!!!! ·         Website: https://salesfuel.com/manage-smarter/  ·         LinkedIn: https://www.linkedin.com/in/audreystrong/                                     ·         LinkedIn: https://www.linkedin.com/in/cleesmith/  TWITTER/X  Audrey https://x.com/tallmediamaven  Lee  https://x.com/cleesmith  Connect with SalesFuel ·         Website:  https://salesfuel.com/ ·         Twitter: https://x.com/SalesFuel ·         Facebook: https://www.facebook.com/salesfuel/ #HR #influence #influencingyourboss #workplaceinfluence #salescred #managesmarter #workplace Learn more about your ad choices. Visit megaphone.fm/adchoices

This week we're talking about how to express empathy through digital platforms. Gain valuable insights on leadership and team dynamics with host Chip Gray. Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices

This week, we're talking about something that might just change the way you think about welcoming new hires. Gain valuable insights on leadership and team dynamics with host Chip Gray. Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices

In this episode, we dive deep into the intricacies of supply chain management with David Carroll, author of 'The Only All-in-One Way to Fix Your Supply Chain.' David shares his insights on transforming supply chains from being siloed and chaotic to fully integrated systems. He emphasizes the importance of leadership in utilizing ERP systems like SAP to streamline operations. Discover how AI and master data play crucial roles in modernizing supply chains and why leadership is key to successful digital transformation. Whether you're dealing with supply chain disruptions or looking to improve efficiency, David's expertise offers valuable guidance. Tune in to learn how to make your supply chain an unstoppable force in today's competitive market. "At least on average, 70 to 75% of all digital transformations fail. And one of the biggest reasons is leadership. If you haven't got the strength and leadership to say, we're not going to do that, we are going to now, literally get rid of all of our spreadsheets so that I as the CEO or, you know, a senior vice president of supply chain or whatever the C that, you know, the C suite, we need to be able to use one system of record to improve things." - David Carroll Key Takeaways -What is the primary issue with supply chains and how can it affect managers and leaders? -What role does AI play in supply chain management? -What industries are still facing supply chain issues?  -How can you improve your supply chain? What's the importance of leadership in driving this transformation and ensuring that all departments are aligned? Connect with David Carroll www.davidgcarroll.com www.linkedin.com/in/davidgcarroll Connect with Manage Smarter Hosts ·         Website: https://salesfuel.com/manage-smarter/ ·         LinkedIn: https://www.linkedin.com/in/audreystrong/                                                                     ·         LinkedIn: https://www.linkedin.com/in/cleesmith/ TWITTER/X Audrey https://x.com/tallmediamaven Lee  https://x.com/cleesmith Connect with SalesFuel ·         Website:  https://salesfuel.com/ ·         Twitter: https://x.com/SalesFuel ·         Facebook: https://www.facebook.com/salesfuel/ #supplychain #logistics #managesmarter #teamtrait #davidcaroll #business #supplychaindisruption #businessproblems #inventory #fulfillment Learn more about your ad choices. Visit megaphone.fm/adchoices

This week, we're talking about a tool that can revolutionize your hiring process: personality tests. Gain valuable insights on leadership and team dynamics with host Chip Gray. Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices

This week, we're talking about how data analytics in HR can be a game-changer for improving employee retention. Gain valuable insights on leadership and team dynamics with host Chip Gray. Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices

Unlocking Innovation with Tony Ulwick Tony Ulwick, author of 'What Customers Want,' discusses the Outcome-Driven Innovation process and the Jobs-to-be-Done theory. He explains why 90% of new products fail and how his approach achieves an 86% success rate by focusing on unmet customer needs. Discover how AI intersects with innovation and the role of management in fostering a data-driven culture. "People don't want the quarter-inch drill, they want the quarter-inch hole. The shift in mindset is like, we are not solution creators, we are problem solvers." - Tony Ulwick Key Takeaways: -What is Outcome-Driven Innovation (ODI) and why is it important?  -How does the 'Jobs-to-be-Done' framework enhance product development? -Why do 90% of new products fail according to Tony?  -What role does management play in successful innovation?  -How can AI be integrated into the innovation you're creating as a manager? #managers #managesmarter #innovation #ai #artificial intelligence #productdevelopment #outcomes #businesssuccess Connect with Tony Ulwick https://strategyn.com/ https://www.linkedin.com/in/tonyulwick/ Connect with Manage Smarter and its hosts   ·    Website: https://salesfuel.com/manage-smarter/   ·    LinkedIn: https://www.linkedin.com/in/audreystrong/                                      ·    LinkedIn: https://www.linkedin.com/in/cleesmith/   TWITTER/X   Audrey https://x.com/tallmediamaven   Lee https://x.com/cleesmith    Connect with SalesFuel ·    Website: https://salesfuel.com/   ·    Twitter: https://x.com/SalesFuel   ·    Facebook: https://www.facebook.com/salesfuel/   Learn more about your ad choices. Visit megaphone.fm/adchoices

This week, we're talking about something that can make or break your business: developing a great team. Gain valuable insights on leadership and team dynamics with host Chip Gray. Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices

This week, we're talking about a game-changer in the hiring process: pre-employment tests and assessments. Gain valuable insights on leadership and team dynamics with host Chip Gray. Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices

Sharissa Sebastian Deppen is the CEO of Leadership Mastery Alliance; a company specializing in supporting introverted servant leaders who are women in corporate leadership. She's a leadership and executive coach with an MBA, MSc in Technology Leadership and her PCC Certification from the International Coaching Federation (ICF), as well as a Myers Briggs Certified Practitioner. She has 15+ years of corporate leadership experience in addition to coaching several Fortune 100 leaders and executives. "Introverts make up over 40% of leaders in the corporate space, challenging the stereotype that leadership is dominated by extroverts. Introverts tend to be very good with one-on-one relationships. So they're very good listeners. They're gonna lean in and listen and pay attention. They take in a lot from the environment and then they internally process." - Sharissa Sebastian Deppen Key Takeaways: -Unique strengths of introverts in leadership role -How can introverts manage their energy in a demanding work environment -How introvert leaders can make sure they aren't passed over for promotions and how to self-advocate -Can introverts be successful in sales roles? -Tips for how introverts should cope with increased stress as they climb the professional ladder as leaders Connect With Sharissa Sebastian Deppen www.leadershipmasteryalliance.com https://www.instagram.com/introvertedservantleader/ https://www.linkedin.com/in/sharissasebastian/ https://www.youtube.com/channel/UCXx6J3Igqq_Odvl_I2fjzPg Connect with Manage Smarter Hosts   ·         Website: ManageSmarter.com  ·         LinkedIn: Audrey Strong                                                                    ·         LinkedIn: C. Lee Smith     Connect with SalesFuel ·         Website: http://salesfuel.com/  ·         Twitter: @SalesFuel  ·         Facebook: https://www.facebook.com/salesfuel/  Learn more about your ad choices. Visit megaphone.fm/adchoices

This week, we're tackling a challenge that many of us face: employee engagement and retention. Gain valuable insights on leadership and team dynamics with host Chip Gray. Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices

This week, we're talking about the power of teamwork in B-to-B sales. Gain valuable insights on leadership and team dynamics with host Chip Gray. Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices

Faisal Hoque is a globally recognized management thinker and technologist, celebrated as an award-winning entrepreneur and innovator. With nearly 30 years of cross-industry success, he is the founder of Shadoka, Next Chapter, and other companies. Hoque is a three-time winner of the Deloitte Technology Fast 50 and Fast 500 Awards and a three-time Wall Street Journal bestselling author. He is the author of the book, 'Transcend: Unlocking Humanity in the Age of AI.'   Faisal Hoque explores the ethical, legal, and economic impacts of AI on management and employment. He discusses preserving humanity and empathy in an AI-driven world and introduces frameworks to navigate AI responsibly.   “The care element of it is that governance piece of it, right? Meaning, how do you care about the humanity so that you can apply the right governance, right law, and light empathy so that you cannot, you know, you don't destroy yourself, your community, and society as a whole.” – Faisal Hoque   Key Takeaways   -What is going to be AI's impact on jobs and managers? -How should managers protect intellectual property in the age of AI? -What frameworks should managers use for navigating AI's challenges? -Can AI have any positive effects of managers involved in sales and marketing -How transparent should leaders and managers be with employee about AI usage by executives?   Connect with Faisal Hoque https://faisalhoque.com/ https://www.facebook.com/faisalhoque.hoque/ https://www.linkedin.com/in/faisalhoque/   Connect with Manage Smarter Hosts   ·         Website: ManageSmarter.com  ·         LinkedIn: Audrey Strong                                                                    ·         LinkedIn: C.Lee Smith     Connect with SalesFuel ·         Website: http://salesfuel.com/  ·         Twitter: @SalesFuel  ·         Facebook: https://www.facebook.com/salesfuel/  Learn more about your ad choices. Visit megaphone.fm/adchoices

This week, we're tackling a topic that's buzzing in every boardroom and coffee shop: the credibility of AI. Gain valuable insights on leadership and team dynamics with host Chip Gray. Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices

This week, we're tackling a topic that every leader has faced at some point: team commitment. Gain valuable insights on leadership and team dynamics with host Chip Gray. Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices

In this insightful episode, Justin Jones-Fosu, author of "I Respectfully Disagree: How to Have Difficult Conversations in a Divided World," shares his expertise on navigating challenging conversations.   Justin Jones-Fosu is the founder and CEO of Work Meaningful, a company dedicated to helping organizations create cultures of belonging and inclusion. He is a prolific speaker, delivering 50 to 60 talks a year, and is known for his engaging and insightful presentations. Justin is also an accomplished author, with his book 'I Respectfully Disagree: How to Have Difficult Conversations in a Divided World' offering a guide for navigating tough conversations at work and beyond.   “We can vehemently disagree with someone's ideology and yet still passionately pursue their humanity.” – Justin Jones-Fosu   Key Takeaways   -What is the first step in having difficult conversations? -How can leaders encourage open disagreement in the workplace? -What is the 'Power of 3' in conversations? -How should you handle a conversation that turns disrespectful? - -What is a common mistake leaders make in disagreements?   #workplace #humanresources #hr #difficultemployees #workplaceculture #managers #SalesCred #AdMall #TeamTrait #managesmarter #salesfuel #cleesmith   Connect with Justin Jones-Fosu  https://workmeaningful.com/  https://www.linkedin.com/in/iworkmeaningful/ https://www.amazon.com/Respectfully-Disagree-Difficult-Conversations-Divided/dp/152300651X   Connectwith Manage Smarter Hosts   ·         Website: ManageSmarter.com  ·         LinkedIn: Audrey Strong                                                                    ·         LinkedIn: C.Lee Smith     Connect with SalesFuel ·         Website: http://salesfuel.com/  ·         Twitter: @SalesFuel  ·         Facebook: https://www.facebook.com/salesfuel/    Learn more about your ad choices. Visit megaphone.fm/adchoices

This week, we're tackling a topic that every leader has faced at some point: team motivation. Gain valuable insights on leadership and team dynamics with host Chip Gray. Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices

this week, we're tackling a topic that hits home for many of us: why people leave managers, not companies. Gain valuable insights on leadership and team dynamics with host Chip Gray. Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices

Mark Hunter is a renowned expert in the field of sales, known for his extensive experience and insightful perspectives on sales strategies and mindset. With over 15 years in sales and marketing divisions of three Fortune 200 companies, Mark has led significant projects, including the creation of a new 200-member sales force. He is the author of several influential books, including 'High-Profit Prospecting,' 'High-Profit Selling,' and 'A Mind for Sales.' Mark's approach to sales is not just as a profession but as a lifestyle, emphasizing the importance of mindset and integrity in prospecting. His expertise has made him a sought-after consultant and speaker across five continents and 29 countries, earning him the Certified Speaking Professional designation and an induction into the Sales Hall of Fame. “Your mindset is, I think it's more important than the process. Sales is what we do for someone , that's where we're now focused on the outcome. In the absence of trust, price is everything.” – Mark Hunter   Key Takeaways   -What are the two most important ingredients for success in sales? -How important is mindset compared to process in sales -What does 'prospecting with integrity' mean? -How can sales managers identify candidates with the right mindset before hiring? -What is the role of trust in sales?   #employeeengagement #HR #sales #salesmindset #salestips #salesprospecting #salescred #salescredibility #SalesFuel #AdMall #TeamTrait #salesintegrity #valueselling #salesstrategy #salesmetrics #saleshiring   Connect with Mark Hunter   https://thesaleshunter.com/   https://www.linkedin.com/in/markhunter/ https://www.facebook.com/MarkJamesHunter     Connect with Manage Smarter Hosts   ·         Website: ManageSmarter.com  ·         LinkedIn: Audrey Strong                                                                    ·         LinkedIn: C.Lee Smith     Connect with SalesFuel ·         Website: http://salesfuel.com/  ·         Twitter: @SalesFuel  ·         Facebook: https://www.facebook.com/salesfuel/  Learn more about your ad choices. Visit megaphone.fm/adchoices

I'm Chip Gray and this week, we're talking about the traits that truly make a candidate stand out in the hiring process. Gain valuable insights on leadership and team dynamics with host Chip Gray. Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices

I'm Chip Gray and this week, we're talking about a skill that's often overlooked but absolutely crucial for sales managers: self-control. Gain valuable insights on leadership and team dynamics with host Chip Gray. Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices

In this episode, we delve into the fascinating insights of Anders Indset, a renowned business philosopher and author of 'The Viking Code: The Art and Science of Norwegian Success.' Anders shares his unique perspective on the intersection of business and philosophy, emphasizing the importance of micro ambitions and self-trust in leadership. Discover how the principles of the Viking Code can transform your approach to management and leadership, fostering a culture of trust and innovation. Join us as we explore the art of balancing individualism with collectivism, and learn how to navigate the complexities of modern business with a philosophical edge. "Vulnerability is the birthplace of innovation and creation. It's a birthplace of building healthy relationships. In a world of reaction, we need to figure out that we can create a space of reflection and think what is a plausible future." - Anders Indset Key takeaways include: 1- What is the essence of The Viking Code according to Anders Indset? Anders explains that The Viking Code is more than just a set of seven steps; it is a life philosophy centered around the vitality of life. It emphasizes living an active life and applying its principles to leadership, business, and personal growth. 2 -How does Anders Indset view the role of trust in business? Anders discusses the importance of trust and self-trust in leadership, emphasizing that vulnerability and authenticity are key to building strong relationships and fostering innovation. 3-What is Anders Indset's perspective on risk-taking and the future of technology? Anders argues that business leaders need to embrace risk-taking by understanding the potential of emerging technologies and anticipating future trends. He believes that technological progress will continue to accelerate, and leaders should focus on creating rather than just reacting to changes. 4-What advice does Anders Indset give to salespeople for building credibility and trust? Anders advises salespeople to practice self-trust and connect with people using the principles of ethos, pathos, and logos. He emphasizes the importance of having small measurable goals, being micro-ambitious, and maintaining a playful and lively approach to engage prospects effectively. #leadership #philosophy #AI #VikingCode #AndersIndset #sales #technology #salespeople #SalesFuel #TeamTrait #AdMall Connect with Anders Indset https://andersindset.com https://de.linkedin.com/in/andersindset Connect with Manage Smarter Co-Hosts   ·         Website: ManageSmarter.com  ·         LinkedIn: Audrey Strong                                                                    ·         LinkedIn: C. Lee Smith     Connect with SalesFuel ·         Website: http://salesfuel.com/  ·         Twitter: @SalesFuel  ·         Facebook: https://www.facebook.com/salesfuel/  Learn more about your ad choices. Visit megaphone.fm/adchoices

This week, we're talking about something that's crucial for any organization aiming for success: leadership development. Gain valuable insights on leadership and team dynamics with host Chip Gray. Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices

This week, we're talking about something every business leader needs to get right: hiring. Gain valuable insights on leadership and team dynamics with host Chip Gray. Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices

Summer Craig is the President and CEO of the Craig Group , a business growth advisory firm. With over 20 years of experience in digital marketing, she is a seasoned expert in driving revenue growth for multimillion-dollar companies. Summer specializes in leveraging technology, integrating sales and marketing, and aligning organizations for sustainable business growth. Her expertise extends to working with private equity-backed businesses to lead large in-house teams. Beyond her professional achievements, Summer is also an avid mountain climber, having conquered peaks like Mount Kilimanjaro and Mount Rainier, which she uses as metaphors for overcoming challenges in business and life. "You don't have to have done it. You don't have to know, but you have to be smart enough to figure it out and maybe go find help or admit that you need help and go solve the problem." - #SummerCraig KEY TAKEAWAYS: -How can professionals overcome imposter syndrome? Summer suggests focusing on what you are good at and leveraging your unique skills to overcome challenges. She believes that identifying and utilizing your strengths can help mitigate feelings of inadequacy and build confidence. -What role does vulnerability play in leadership? Summer argues that admitting when you haven't done something before can actually enhance your credibility as a leader. She believes that showing vulnerability and a willingness to learn can foster trust and collaboration within a team. -How can climbing mountains teach business professionals about overcoming challenges? Summer shares that climbing mountains like Mount Rainier taught her the importance of teamwork and humility. She believes that tackling difficult tasks outside of your comfort zone can provide valuable life lessons and build resilience. -What is a key strategy for managing imposter syndrome in teams? Summer recommends hiring individuals who have the ability to figure things out and encouraging open communication. She stresses the importance of creating an environment where team members feel comfortable admitting when they need help and are supported in finding solutions. #leadership #impostersyndrome #workplace #csuite #teamwork #salesfuel #admall #teamtrait Connect with Summer Craig https://www.craiggroup.io/ https://www.linkedin.com/in/craigsummer/ Connect with Manage Smarter and its hosts!!!! ·    Website: https://salesfuel.com/manage-smarter/ ·    LinkedIn: https://www.linkedin.com/in/audreystrong/                                    ·    LinkedIn: https://www.linkedin.com/in/cleesmith/ TWITTER/X Audrey https://x.com/tallmediamaven Lee https://x.com/cleesmith  Connect with SalesFuel ·    Website: https://salesfuel.com/ ·    Twitter: https://x.com/SalesFuel ·    Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices

This week, we're talking about a topic that's crucial for any leader aiming to empower their team: trust. Gain valuable insights on leadership and team dynamics with host Chip Gray. Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices

This week, we're talking about what it takes to be a credible sales manager that your team can truly trust. Gain valuable insights on leadership and team dynamics with host Chip Gray. Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices

Kon Apostolopoulos or Coach Kon is the Founder & CEO of Fresh Biz Solutions. This Human Capital Management consulting group provides performance improvement and training solutions to help organizations develop their people, improve business results, and benefit from a comprehensive talent management strategy. He is also the author of the best-selling book, “The Engagement Blueprint: Building a Culture of Commitment and Performance.” His first book, “7 Keys to Navigating a Crisis: A Practical Guide for Emotionally Dealing with Pandemics & Other Disasters”, helped establish him as a Thinkers 360 Global Top-50 Thought Leader. When not working with business leaders, “Coach Kon” gives back to his community by developing young soccer players in local, state, and Olympic Development Programs.   “How do we deal with unexpected change? And crisis can take many forms, as you know, there are personal crises, there are professional crises. There are, there's never a shortage of them. And what seems like a day-to-day kind of occurrence to some people seems it's a much bigger deal for others. And so we have to learn how to apply those skills. That Winston Churchill quote that you mentioned truly illustrates the power of resilience. And resilience is getting to that other side and knowing that you can do that.” – Kon Apostolopoulos   Key Takeaways include:   1) The "Superpowers" you need to know and what to do with them when a crisis hits your business. How to harness and implement them to right the ship, maintain staff and correct course. 2) The impact of the five "Rs" – six simple actions the management team agreed to take to re-onboard and re-engage team members: ask, review, communicate, get creative, adjust, and educate. 3) The impact of A.I. on workplace culture and management: balancing technological efficiency with authentic engagement. 4) The four keys to employee engagement: valuing, connecting, empowering, and supporting—moving past pizza parties to truly enhance well-being.   #employeeengagement #HR #workplaceculture #unhappyworkers #productivity #workplace #humanresource #recruiting #hiring #retention #jobhoppers #businesscrisis #crisis #hrcrisis #failingbusiness   Connect with Coach Kon   https://www.freshbizsolutions.com/ https://x.com/Kon_Ap https://www.linkedin.com/in/coachkon/     Connect with Manage Smarter Hosts   ·         Website: ManageSmarter.com  ·         LinkedIn: Audrey Strong                                                                    ·         LinkedIn: C.Lee Smith     Connect with SalesFuel ·         Website: http://salesfuel.com/  ·         Twitter: @SalesFuel  ·         Facebook: https://www.facebook.com/salesfuel/  Learn more about your ad choices. Visit megaphone.fm/adchoices

This week, we're discussing how managers can build team cohesion through joy. Gain valuable insights on leadership and team dynamics with host Chip Gray. Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices

This week, we're diving into a fresh approach to setting sales goals that could change the way you think about time management. Gain valuable insights on leadership and team dynamics with host Chip Gray. Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices

Andrew Barry is a seasoned expert in learning and development, with a rich background that includes executive roles at global organizations such as KPMG. He is the founder and CEO of Curious Lion, a company dedicated to high-performance leadership and learning. Andrew and his team have successfully developed thousands of leaders at prominent clients like Workday, Pinterest, IMG, and USAA. His innovative approach to corporate training is heavily influenced by his experience as a mentor in the 'Write of Passage' writing course, which he describes as the best cohort-based training program he has ever been a part of. In this episode, Barry delves into transformative learning and leadership. He discusses the role of curiosity, adaptive intelligence, and AI in training programs. Barry also offers practical tips for managers to foster continuous learning and align personal growth with business objectives. Discover how to create high-performance teams and navigate today's corporate complexities. Key Takeaways: -Learning as Transformation: Learning isn't just about transferring information; it's about transforming the learner. Managers need to focus on lifelong learning philosophies, especially in the age of AI, to ensure continuous growth and development. -Curiosity-Driven Development: Managers should identify what their team members are curious about and align these interests with business objectives. -Effective Use of After Action Reviews: Conducting thorough after-action reviews by unpacking stories from all team members can lead to better learning outcomes. -Role of Emotional Presence in Leadership: Instead of focusing on executive presence, leaders should aim for emotional presence. Being authentic, vulnerable, and having a strong point of view can make leaders more effective and increases credibility. "Learning isn't the transfer of information, it is the transformation of the learner. Information used to be power. Knowledge is still power. But really, I think it's forced us to think a lot about what is the difference between information and knowledge." - Andrew Barry #learning #professionaldevelopment #training #AI #artificialintelligence #knowledge #knowledgetransfer #credibility #leaders #managers #CEO #talentdevelopment Connect with Andrew Barry https://curiouslionlearning.com/ https://www.linkedin.com/in/realandrewbarry Connect with Manage Smarter Hosts   ·         Website: ManageSmarter.com  ·         LinkedIn: Audrey Strong                                                                    ·         LinkedIn: C. Lee Smith     Connect with SalesFuel ·         Website: http://salesfuel.com/  ·         Twitter: @SalesFuel  ·         Facebook: https://www.facebook.com/salesfuel/  Learn more about your ad choices. Visit megaphone.fm/adchoices

This week, we're discussing a topic that causes issues for a lot of managers: running better meetings. Gain valuable insights on leadership and team dynamics with host Chip Gray. Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices

This week, we're tackling a topic that every manager needs to master: employee retention. Gain valuable insights on leadership and team dynamics with host Chip Gray. Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices

Our guest today is an expert in many things but "what to do when things don't go according to plan" in her personal and professional lives is what has driven her to amazing heights including climbing to the top of Mount Fuji!! . International Keynote Speaker, Mountain Climber and Best-Selling Author Dima Ghawi has 20+ years experience as a global leader working for Fortune 100 companies like IBM, Merrill Lynch and Intuit and another decade advising organizations and leaders to create courageous and inclusive work cultures. Her book is entitled 'Breaking Vases: Shattering Limitations and Daring to Thrive.' But it's the strength and resiliency she's shown in breaking free from years of cultural norms as a young girl growing up in Jordan that really show who she is, and the inspiration she offers. Dima's story began with an arranged marriage at the age of 19 in Jordan, which led to a challenging period of her life marked by deep depression and isolation. However, she found the courage to break free and pursue an MBA in San Diego, leading her to join IBM's leadership development program. KEY TAKEAWAYS: Leadership Lessons from Mount Fuji: The podcast highlights a story about a team-building exercise on Mount Fuji, emphasizing that true leaders support their team rather than racing to the top alone. Overcoming Cultural Barriers: Dima Ghawi shares her experience as a Middle Eastern woman navigating cultural differences in the U.S. Dealing with Workplace Jerks: The podcast discusses strategies for handling difficult colleagues. Breaking Free from Limitations: Dima Ghawi's journey from an arranged marriage to becoming a successful leader illustrates the power of self-reflection and education in overcoming personal and professional limitations. The Misfit Advantage: Embracing one's differences can be a powerful tool in the workplace. "A leader is a person who helps the team get to the top step by step. Sometimes we're pushing the team forward. Sometimes we're walking to their side, but not the one who leaves the team behind just to get to the top first." - Dima Ghawi #leadership #culturaldifferences #workplaceculture #careers #HR #Jordan #professionaldevelopment CONNECT WITH DIMA GHAWI https://www.linkedin.com/in/dimaghawi/ https://www.facebook.com/people/Dima-Ghawi-%D8%AF%D9%8A%D9%85%D8%A7-%D8%BA%D8%A7%D9%88%D9%8A/100050491089661/ Connect with Manage Smarter Hosts   ·         Website: ManageSmarter.com  ·         LinkedIn: Audrey Strong                                                                    ·         LinkedIn: C. Lee Smith     Connect with SalesFuel ·         Website: http://salesfuel.com/  ·         Twitter: @SalesFuel  ·         Facebook: https://www.facebook.com/salesfuel/    Learn more about your ad choices. Visit megaphone.fm/adchoices

This week, we're talking about something that can make or break your organization: leadership development. Gain valuable insights on leadership and team dynamics with host Chip Gray. Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices

This week, we're talking about something that can really set you apart in the business world: personal branding. Gain valuable insights on leadership and team dynamics with host Chip Gray. Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices

Tom Beener is a securities attorney turned author, known for his book 'It's Better to March in Circles Than Not March at All.' Growing up with a father who was both a policeman and involved in the New York mob, Tom Beener was exposed to a world of gambling and organized crime from a young age. Despite these influences, he pursued a career in law, becoming a securities attorney. His experiences have given him a deep understanding of the balance between moral integrity and ambition in business. Through his storytelling, Tom offers actionable insights into high-stakes decision-making and leadership under pressure, making his contributions to discussions on ethics in business both compelling and invaluable. GET THE BOOK: https://www.amazon.com/Better-March-Circles-Than-Not-ebook/dp/B0DDLHN2L2 KEY TAKEAWAYS: Ethics in Business: The importance of maintaining a strong moral compass in business,highlighting how ethical decision-making can impact credibility and trust.   Leadership Under Pressure: The discussion explores how leadership in high-stakes situations parallels everyday management, emphasizing the need for decisive and clear communication. Leaders are advised to make decisions without over-explaining, as this can lead to unnecessary debate and controversy.   Decision-Making Strategy: Tom introduces the concept of 'never complain, never explain' as a strategy for effective decision-making. This approach encourages leaders to focus on facts and outcomes rather than getting bogged down in justifications, which can lead to exposure and vulnerability.   Credibility as Currency: Credibility is likened to currency, highlighting that it takes time to build but can be quickly lost through poor decisions. Maintaining credibility requires consistent ethical behavior and decision-making that aligns with organizational values.   Avoiding Rule Bending: Tom warns against bending rules, as it can undermine a leader's credibility and trustworthiness. Leaders are encouraged to adhere to established codes of conduct to maintain integrity and foster a trustworthy organizational culture. "You don't dwell. The more you try to explain your actions, the more you open the door for debate." - Tom Beener #leadership #mafia #morals #conscience #businessethics #ethics #management #toughdecisions #HR #businessdecisions #business #sales #mob #highpressurejobs Connect with Manage Smarter Hosts   ·         Website: ManageSmarter.com  ·         LinkedIn: Audrey Strong                                                                    ·         LinkedIn: C. Lee Smith     Connect with SalesFuel ·         Website: http://salesfuel.com/  ·         Twitter: @SalesFuel  ·         Facebook: https://www.facebook.com/salesfuel/    Learn more about your ad choices. Visit megaphone.fm/adchoices

This week, we're tackling a topic that can make or break your business: hiring the right people. Gain valuable insights on leadership and team dynamics with host Chip Gray. Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices

This week, we're getting into how salespeople can make sales technology your secret weapon. Gain valuable insights on leadership and team dynamics with host Chip Gray. Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices

Growing up in Western Kansas, John Marvin initially pursued a career in marketing and advertising and shares his journey from being fired to adopting a new mindset, then transitioning to pharmaceutical sales at the suggestion of his father, a family physician. This path eventually led him to Texas State Optical, where he became President in 2001. Under his leadership, the organization transitioned from a traditional franchise to a member-owned cooperative, focusing on younger optometrists and leveraging technology such as AI to enhance patient care. John's innovative approach and dedication to mindset have helped Texas State Optical navigate industry challenges, including the impact of private equity and the shortage of optometrists, positioning the company for continued growth and success. KEY TAKEAWAYS: Mindset is Key: John Marvin emphasizes the transformative power of mindset in achieving success. He believes that having a positive outlook and a growth mindset can significantly influence one's career trajectory and personal development. Adapt or Die: The evolution of Texas State Optical is a classic example of adapting to market changes. By transitioning from a franchise to a brand license company and focusing on younger optometrists, TSO has managed to stay relevant in a competitive industry. AI in Healthcare: Artificial intelligence is revolutionizing healthcare, including optometry. AI enhances diagnostic capabilities and customer service, offering opportunities for improved patient care and operational efficiency. Customer Experience Matters: In healthcare, the patient experience extends beyond clinical care. John Marvin highlights the importance of service quality, suggesting that practitioners should focus on the overall experience to build credibility and attract patients. Sales Credibility: Effective sales strategies require understanding customer needs before offering solutions. John Marvin advises salespeople to engage in active listening and inquiry to build credibility and better align their offerings with client needs. "Mindset rules everything. Like everything is secondary to mindset and the inner game you play to achieve success. Business doesn't stay static. So you gotta be able to adapt or die." - John Marvin Connect with John Marvin www.tso.com https://www.linkedin.com/in/jdmarvin/ Connect with Manage Smarter Hosts   ·         Website: ManageSmarter.com  ·         LinkedIn: Audrey Strong                                                                    ·         LinkedIn: C. Lee Smith     Connect with SalesFuel ·         Website: http://salesfuel.com/  ·         Twitter: @SalesFuel  ·         Facebook: https://www.facebook.com/salesfuel/  #mindset #business #leadership #AI #optical #opticians #career #careertips #careerclimb Learn more about your ad choices. Visit megaphone.fm/adchoices

This week, we're talking about keeping those 4th quarter sales strong by avoiding distractions. Gain valuable insights on leadership and team dynamics with host Chip Gray. Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices

This week, we're talking about setting the anchor to build sales confidence. Gain valuable insights on leadership and team dynamics with host Chip Gray. Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices

In this episode, we dive into the transformative power of transparency and honesty in leadership with Grace Gavin, co-founder of Know Honesty. Grace shares her insights on how open communication can reduce anxiety, ease aggression, and limit indecision in the workplace. Drawing from her diverse background and personal experiences, including her father's battle with cancer, Grace emphasizes the importance of being truly and freely yourself. Discover practical exercises like 'The Agreement' and 'Fake You' to enhance your communication skills. Whether you're a leader or team member, learn how to build a better culture of trust and openness. KEY TAKEAWAYS: -The Importance of Transparency in Leadership: Transparency is crucial in leadership as it helps reduce anxiety, ease aggression, and limit indecision. Leaders must find the right balance between sharing enough information and not oversharing to maintain effective communication within their teams. -Building Trust Through Open and Honest Communication: Trust is essential for effective communication, and it starts with leadership. Leaders should be trained to be open and honest, creating a culture where employees feel safe to express their thoughts and ideas without fear of negative consequences. -Practical Exercises for Enhancing Communication Skills: Simple exercises like 'The Agreement' and identifying 'Fake You' can help individuals improve their communication skills. These exercises encourage people to be honest and open, fostering better relationships and more effective teamwork. -The Impact of AI on Communication: While AI can aid in generating ideas and writing, it may lead to communication that lacks authenticity and human connection. It's important to use AI as a tool for brainstorming while ensuring that genuine human interaction remains at the forefront of communication strategies. "Honesty at the root of it, as we define it, is being truly and freely yourself speaking into what you want and how you feel. If we are not doing it, speaking honestly, being open to others, I don't think it's the best use of our time or this life that we have." - Grace Gavin FREE ASSESSMENT HERE: https://knowhonesty.com/ASSESSMENT/ Connect with Grace Gavin knowhonesty.com https://www.linkedin.com/in/grace-gavin/ Connect with Manage Smarter Hosts   ·         Website: ManageSmarter.com  ·         LinkedIn: Audrey Strong                                                                    ·         LinkedIn: C. Lee Smith     Connect with SalesFuel ·         Website: http://salesfuel.com/  ·         Twitter: @SalesFuel  ·         Facebook: https://www.facebook.com/salesfuel/    #honesty #workplaceculture #employees #humanresources #leadership #workplacedrama #workdrama #communication #AI #artificialintelligence Learn more about your ad choices. Visit megaphone.fm/adchoices

This week, we're discussing a topic that's tough but crucial: managing layoffs without ruining your reputation. Gain valuable insights on leadership and team dynamics with host Chip Gray. Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices

This week, we're discussing how managers can build team cohesion through joy. Gain valuable insights on leadership and team dynamics with host Chip Gray. Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices

Andrew Barry is a seasoned expert in learning and development, with a rich background that includes executive roles at global organizations such as KPMG. He is the founder and CEO of Curious Lion, a company dedicated to high-performance leadership and learning. Andrew and his team have successfully developed thousands of leaders at prominent clients like Workday, Pinterest, IMG, and USAA. His innovative approach to corporate training is heavily influenced by his experience as a mentor in the 'Write of Passage' writing course, which he describes as the best cohort-based training program he has ever been a part of. In this episode, Barry delves into transformative learning and leadership. He discusses the role of curiosity, adaptive intelligence, and AI in training programs. Barry also offers practical tips for managers to foster continuous learning and align personal growth with business objectives. Discover how to create high-performance teams and navigate today's corporate complexities. Key Takeaways: -Learning as Transformation: Learning isn't just about transferring information; it's about transforming the learner. Managers need to focus on lifelong learning philosophies, especially in the age of AI, to ensure continuous growth and development. -Curiosity-Driven Development: Managers should identify what their team members are curious about and align these interests with business objectives. -Effective Use of After Action Reviews: Conducting thorough after-action reviews by unpacking stories from all team members can lead to better learning outcomes. -Role of Emotional Presence in Leadership: Instead of focusing on executive presence, leaders should aim for emotional presence. Being authentic, vulnerable, and having a strong point of view can make leaders more effective and increases credibility. "Learning isn't the transfer of information, it is the transformation of the learner. Information used to be power. Knowledge is still power. But really, I think it's forced us to think a lot about what is the difference between information and knowledge." - Andrew Barry #learning #professionaldevelopment #training #AI #artificialintelligence #knowledge #knowledgetransfer #credibility #leaders #managers #CEO #talentdevelopment Connect with Andrew Barry https://curiouslionlearning.com/ https://www.linkedin.com/in/realandrewbarry Connect with Manage Smarter Hosts   ·         Website: ManageSmarter.com  ·         LinkedIn: Audrey Strong                                                                    ·         LinkedIn: C. Lee Smith     Connect with SalesFuel ·         Website: http://salesfuel.com/  ·         Twitter: @SalesFuel  ·         Facebook: https://www.facebook.com/salesfuel/  Learn more about your ad choices. Visit megaphone.fm/adchoices