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What's the most important element of any successful business? You might initially think it's the company's products, its market share, its sales team, its profits, or something else. All those are significant elements. But at the top of the list is…relationships. No matter your industry, you won't find success without building the right relationships. But how do you actually do that? Our guest this week is the expert who can teach us. Patrick Galvin is the Co-founder and Chief Galvanizer of The Galvanizing Group, a learning and development company in Portland, Oregon, founded in 2001 with a focus on helping people build better personal and professional relationships. He's also an accomplished speaker and author of two business parables, “The Connector's Way” and “The Trusted Way.” Tune into the full conversation for more about the power of relationship-building (and what many business owners get wrong about it), how to move past analysis paralysis, when to know whether to pivot your business, and a lot more. Here's a Glimpse of What You'll Learn: More about the genesis of Patrick's company, his coaching program, and his books, along with why relationship-building is so much more important than advertising or marketing How Patrick knew it was time to make a pivot from traditional public relations — and what he did instead What Patrick wished he would have known at the onset of his business, and why he thinks many people and companies “put the cart before the horse” when it comes to growing their business The benefit — and and downside — of being an eternally curious business owner When to say yes and when to say no when you're trying to grow a business Why many business owners struggle with analysis paralysis and how to get yourself out of that trap Why Patrick says being an entrepreneur is like being a jazz musician What a giant flop of a marketing campaign in the furniture industry taught Patrick — and how it inspired his first book How Patrick's books helped reposition him as a speaker How Patrick measures success in his business — and why it's important to discount the outliers Why it's important for Patrick to start each of his mornings with gratitude Why swimming has become one of Patrick's top regular habits, plus how he evolved into a regular meditator The differences between relationship building and networking, and why common sense is sometimes missing from both Resources Mentioned in This Episode: The Galvanizing Group website Patrickgalvin.com Patrick Galvin on LinkedIn “The Connector's Way: A Story About Building Business One Relationship at a Time” by Patrick Galvin “The Trusted Way: A Story About Building a Life and Business of Character” by Patrick Galvin “The Go-Giver: A Little Story About a Powerful Business Idea” by Bob Burg and John David Mann Buy a copy of “Lost at CEO: An Entrepreneur's Guide to Strategy” by Carl J. Cox 40 Strategy Contact 40 Strategy Carl J. Cox on LinkedIn
As we begin a new year, we reflect back on some of Scaling Up’s 10 best podcast episodes from 2020. Here’s to an even better year and thank you for being part of the Scaling Up show! This episode is also sponsored by SweetProcess, the best place to document your standard operating procedures! Klyn Elsbury was born with Cystic Fibrosis, a life-threatening disorder that damages the lungs and digestive system. Klyn was told she would not survive beyond 14 years old and spent most of her life going in and out of hospitals. Klyn knew she had to be smart with the time she had and so today, as she hits her 30s, she is a Keynote Speaker, Bestselling Author, and the host of the Neuroscience for Sales Success podcast. Les Lent has over 20 years of experience as a sales professional, manager, and leader. He has helped scale his sales department from $30 million to over $300 million in annual revenue. Les has led teams of seven to 70 and is the author of The Profession of Sales. He is currently working on his second book, Two Things Holding You Back. Warren Rustand is a serial entrepreneur, educator, and public servant. He served as Appointments Secretary to President Gerald Ford and has been Chairman or CEO of 17 companies. He was the previous Chairman of the World Presidents Organization and the Dean of Leadership for the Entrepreneurs’ Organization. He also has served on more than 20 boards throughout his career. Robert Glazer is the Founder and CEO of Acceleration Partners, a global performance marketing agency. He is also the co-founder and Chairman of BrandCycle. As a serial entrepreneur, Robert has a passion for helping individuals and organizations build their capacity to outperform. Ashley Goodall is an executive, leadership expert, and author of Nine Lies About Work, and has spent his career exploring large organizations from the inside. He is currently the Senior Vice President of Methods and Intelligence at Cisco, where his organization aims to reveal the answers to some of the most challenging questions about work. Darius Mirshahzadeh is a high growth CEO, serial entrepreneur, and culture-building mad scientist at The Money Source. He was ranked #9 on Glassdoor’s list of Top CEOs of Small and Medium Companies in the U.S. Through the use of values, Darius grew his company of 30 to over 1,000! Gary Hamel is one of the world’s most influential and iconoclastic business thinkers. He has worked with leading companies across the globe and has been on the faculty of the London Business School for more than 30 years. He also has written 17 articles for the Harvard Business Review and is currently out with a new book, Humanocracy, which he dives into further on this week’s episode! Patrick Galvin is a TEDx Speaker, Author, and Chief Galvanizer of The Galvanizing Group, a speaking, coaching, and consulting company in Portland, Oregon that helps high-performance companies and teams galvanize repeat and referred business through better relationships. By the time Cameron Herold was 35, he had built two $100 million companies. He was the second in command of 1-800-Got-Junk?, a company he built from $2 million in revenue to $106 million in under six years. Today, he is known as the CEO whisperer and is the catalyst behind hundreds of companies’ exponential growth. Do you believe in second chances? Andre Norman does. His work has led him to start his flagship transformational program, 180X, which works to redevelop underserved communities, repair families in crisis, and reduce prison re-entry. As a prior inmate faced with a 100-year sentence and serving 14 years of it before he got out, it’s Andre’s mission in life to teach individuals and corporations how to turn any situation around. Interview Links: Sweetprocess.com/scalingup “186: Klyn Elsbury — How to Unstick Yourself” “189: Les Lent — The Profession of Sales” “194: Warren Rustand — Leading in a Time of Crisis” “204: Robert Glazer — Adapting to a New Normal” “218: Ashley Goodall — Nine Big Lies About Work” “219: Darius Mirshahzadeh — The Core Value Equation” “227: Gary Hamel — Making Organizations as Resilient as Its People” “228: Patrick Galvin — Building Conscious Connection” “231: Cameron Herold — How to Run Smart Meetings” “234: Andre Norman — Believe in Second Chances” Resources: Scaling Up Workshop: Interested in attending one of our workshops? We have a few $100 discounts for our loyal podcast listeners!Scaling Up for Business Growth Workshop: Take the first step to mastering the Rockefeller Habits by attending one of our workshops. Scaling Up Summits (Select Bill Gallagher as your coach during registration for a discount.) Bill on YouTube Did you enjoy today’s episode? If so, then head over to iTunes and leave a review. Help other business leaders discover the Scaling Up Business Podcast so they, too, can benefit from the ideas shared in these podcasts. Scaling Up is the best-selling book by Verne Harnish and our team for Gazelles Coaching, on how the fastest-growing companies succeed where so many others fail. My name is Bill Gallagher, host of the Scaling Up Business Podcast and a leading Gazelles Coach. Gazelles is the term we use for fast-growing companies. We help leadership teams with 4 Decisions around People, Strategy, Execution, and Cash so that they can Scale Up successfully and beat the odds of business growth success. Scaling Up for Gazelles companies is based on the Rockefeller Habits 2.0 (from Verne’s original best-selling business book, Mastering the Rockefeller Habits).
The InsurPATH Virtual Conference is Nov 4-6, 2020 goto IIABCal.org for details. Host James Lott Jr chats with the Speaker of : The Connectors Way: How To Lead Your Team's Relationship Building During the Pandemic, Patrick Galvin. He is the Chief Galvanizer of the Galvinizing Group and they have a great conversation on the People side of the Insurance Business and how important it is to build relationships! There is a special code IIABCAL25 goto theconnectorsway.com for discount off the book and videos!
Everything is online now — our meetings, our friends, our education, everything! It can feel like we’re getting closer to our already existing network, but it can also feel like business owners are struggling more than ever before to be seen. Today’s guest knows how to connect consciously and purposefully in the digital age. Patrick Galvin is a TEDx Speaker, Author, and Chief Galvanizer of The Galvanizing Group, a speaking, coaching, and consulting company in Portland, Oregon that helps high-performance companies and teams galvanize repeat and referred business through better relationships. In Patrick’s first six months in the family business, he burned through the entire marketing budget, which was $150,000. It was a painful moment for Patrick. New advertising wasn’t going to bring in new customers, it was building and cultivating relationships that were. How does Patrick build connections? If you’re trying to reach out to someone via LinkedIn, sending them a personalized video link really goes a long way. Patrick still writes handwritten letters. Communication in today’s world is not so much what you like to do, but adapting to how the other person likes to communicate. In order for you to be a good relationship builder, you have to have a good relationship with yourself first. That means taking the time to eat well, exercise, and pursue hobbies so that you can bring a renewed level of energy to each conversation and connection you make. Interview Links: Thegalvanizinggroup.com The Connector’s Way: A Story About Building Business One Relationship at a Time, by Patrick Galvin Resources: Scaling Up Workshop: Interested in attending one of our workshops? We have a few $100 discounts for our loyal podcast listeners!Scaling Up for Business Growth Workshop: Take the first step to mastering the Rockefeller Habits by attending one of our workshops. Scaling Up Summits (Select Bill Gallagher as your coach during registration for a discount.) Bill on YouTube
The hallmark of a great leader is a willingness to serve, so if we want to be effective leaders, we have to come from a place of contribution. When we strive towards helping others become the best versions of themselves, we’re not only impacting those we serve. We’re also contributing to the effect that they will have on the world around them. What can we do to impact the lives of those around us to kickstart the ripple effect? More importantly, how can we ensure people take the value we share with them and actually put it into practice? In this episode, TEDx speaker, author, and coach, Patrick Galvin returns to share how to influence those around us to be the best they can be. You can get people interested in a speech, but you can’t change them. To do that, you have to connect with them personally. -Patrick Galvin Three Things You’ll Learn In This Episode Why we can’t rely on speaking engagements alone: Speaking is a great way to get people excited, but it won’t necessarily get them to commit to the changes they need to make. Be mindful that many people return to their existing routines, even after a powerful presentation. How to supplement speeches to ensure action is taken: Speeches might not be enough to change behavior, but coaching forces people to put what they’ve learned into action. Use coaching and training to consolidate knowledge shared in presentations. The limitations of one-on-one coaching: Accountability comes from sharing our plans with our peers, so instead of coaching clients one-on-one, set up groups. Keeping these small allows us to give our clients the attention they require, without compromising the vital element of answerability. Guest Bio: Patrick Galvin is a keynote presenter, TEDx speaker, and author of The Connector’s Way: A Story About Building Business One Relationship at a Time. He is also the Chief Galvanizer of The Galvanizing Group, a speaking, coaching, and consulting company dedicated to helping high-performance teams strengthen relationships to ensure repeat business. To find out more, go to: https://patrickgalvin.com/ https://www.theconnectorsway.com/ To purchase 10 or more signed copies of The Connector’s Way for your team at a 25% discount, please order here and use FRIENDS25 as your discount code. For direct orders, we ship free via USPS Media Mail. Links mentioned in this episode: http://www.toastmasters.org/
LOs may be benefiting from low rates now, but at some point, there will be an increase and we won’t be able to rely on rates alone to attract new business. Having close relationships with past and present clients is the best way to safeguard ourselves from the inevitable. Building strong connections with our customers is non-negotiable if we want our businesses to survive, but we have to go about forming our bonds the right way. How can we show our clients we’re focused on more than a transaction? What are the key ingredients to a relationship that stands the test of time? In this episode, author, coach, and TEDx speaker, Patrick Galvin shares how to build long-term, genuine relationships. Take a genuine interest in your clients as people. -Patrick Galvin Three Things You’ll Learn In This Episode Why we have to be selfless to succeed: To build real relationships, we need to give without the expectation of getting anything in return. We can have faith that we’ll be rewarded in some way, but that should never be the reason we share value with others. How to find common points of interest with clients: Just listening to people is a great way to unearth things we have in common with them. Pay attention to a clients’ interests to build connections based on more than just business. The importance of being genuine: It’s easy to tell when attempts to build a relationship are insincere. When it comes to forming a connection with a client, there’s no room for inauthenticity. Guest Bio: Patrick Galvin is the Chief Galvanizer of The Galvanizing Group, a speaking, coaching, and consulting company in Portland focused on helping high-performance teams galvanize repeat and referral business through stronger relationships. Patrick is also the author of The Connector’s Way: A Story About Building Business One Relationship at a Time, and a TEDx speaker. To find out more, go to: https://patrickgalvin.com/ https://www.theconnectorsway.com/ To purchase 10 or more signed copies of The Connector’s Way for your team at a 25% discount, please order here and use FRIENDS25 as your discount code. For direct orders, we ship free via USPS Media Mail. Books mentioned on this episode: The Go-Giver: A Little Story About a Powerful Business Idea by Bob Burg and John David Mann https://www.amazon.com/Go-Giver-Expanded-Little-Powerful-Business/dp/1591848288
Business Owner's Freedom Formula | Actionable Advice for Small Business Owners
Patrick Galvin is the chief galvanizer of The Galvanizing Group, a brand strategy consulting and marketing communications company in Portland, Oregon founded in 2002. Patrick helps companies create connections that increase loyalty, referrals, and sales. As the firms chief galvanizer, he has galvanized the growth of hundreds of businesses, from sole proprietorships to publicly traded companies. Patrick is also a professional speaker and author of the business parable "The Connector's Way: A Story About Building Business One Relationship at a Time." Patrick has spoken to over 100,000 people at companies and associations throughout the United States, Canada, Latin America, and Europe on how to build business one relationship at a time. In today's interview, we focus on all of the business success that Patrick has experienced - from his family's furniture store to The Galvanizing group...and how none of the growth was due to paid advertising. Just because everyone else is doing it, doesn't mean it's great for your business. Take the time to build actual relationships with your network (your staff, your customers, your potential customers). And of course, I had to ask, where did the "Chief Galvanizer" come from!
Patrick Galvin is a professional speaker and the Chief Galvanizer of The Galvanizing Group, a relationship marketing firm in Portland, Oregon founded in 2002. Patrick is passionate about helping people create connections that galvanize business success. He is the chief galvanizer of The Galvanizing Group.
The Boomer Business Owner with Charlie Poznek: Lifestyle Entrepreneurs | Online Business | Coaching
Patrick is a professional speaker, and the Chief Galvanizer of The Galvanizing Group, a relationship marketing firm in Portland, Oregon founded in 2002. Patrick is passionate about helping people create connections that galvanize business success.
Patrick Galvin is a professional speaker and the Chief Galvanizer of The Galvanizing Group, a relationship marketing firm in Portland, Oregon founded in 2002. Patrick is passionate about helping people create connections that galvanize business success.