Podcast appearances and mentions of bill gallagher

What if scaling didn't have to come at the cost of your health, your family, or your sanity?In this episode, Bill challenges the common held belief that sacrifice is a rite of passage in entrepreneurship, especially during the growth phase. He shares the story of a tech CEO building a $200M company and outlines a four-part framework for scaling your business while also building a life you love. Spoiler: It's not about working harder. It's about rethinking your approach.Topics explored in this episode:(0:26) Can You Really Have It All? *A thriving business and a healthy life are not mutually exclusive.*The story of a CEO who's grown a $200M company while staying balanced and grounded.(2:30) Four Steps to Scale BetterSet a BHAG (Big Hairy Audacious Goal): Anchor your strategy in a long-term, purpose-driven outcome.Invest in People & Culture: Hire well, coach continuously, and create strong values-based accountability.Execute with Rhythm: Align priorities, metrics, and meetings to stay focused and effective.Get a Life: Create time for family, health, and the things you love.(7:50) You're Not Supposed to Work 1,000x Harder*The CEO of a billion-dollar company doesn't work 1,000 times more than you, they have to work differently.*Scaling means evolving how you lead, not just doing more.(9:40) What's The First Step? *What do you need to redesign first?*Who can help you shift your leadership style and strategy?Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGallBill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today's episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts.Subscribe via Spotify: https://spoti.fi/3PGhWPJSubscribe via Apple Podcasts: https://apple.co/3PKe00uBill on Facebook: https://www.facebook.com/billgall/ Bill on Twitter/X: https://x.com/billgall

What if your addiction to hustle is the very thing holding your business back?In this episode, Bill unpacks the hidden addiction that plagues so many leaders: the need to feel busy. He explores how overworking, micromanaging, and always being “on” isn't just unsustainable, but also a failure of effective leadership. Bill shares powerful stories of CEOs who broke the cycle and built stronger teams by stepping back, letting go, and empowering others to rise up to the occasion. Topics explored in this episode:(0:10) The Hidden Costs of Busyness*Being constantly busy feels productive, but it's actually a trap.*Imagine a world where you could step back and things don't fall apart.(1:00) Case Study of a Fitness CEO*A thriving business, healthy personal life, and empowered team; you can do it all by doing less.*Why nudging, not rescuing, is the key to accountability and performance.(3:15) The Output is More Important Than ‘Busy'*Entrepreneurs love to glamorize their busyness, but true effectiveness is about results generated. (5:35) Let's Take the Summer Off!*Bill shares a story of how he restructured his company so he could take a month off and finally…relax! (6:15) Building a Team That Thinks for Itself*Practical strategies for creating team ownership, like asking instead of solving.*Stop solving problems for other people. *Train yourself out of the ‘fixer' role. (8:10) From Founder to Scaler*You can grow a business that thrives without you—and one you're proud to sell (or keep).Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGallBill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today's episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts.Subscribe via Spotify: https://spoti.fi/3PGhWPJSubscribe via Apple Podcasts: https://apple.co/3PKe00uBill on Facebook: https://www.facebook.com/billgall/ Bill on Twitter/X: https://x.com/billgall This episode was produced by Story On Media: https://www.storyon.co/

In this powerful episode, Daniel Ramsey and Bill Gallagher—a seasoned business coach and master facilitator—discuss the vital role of leadership in business growth. Bill, who has over 30 years of entrepreneurial and executive experience, shares his valuable strategies to lead in today's uncertain times. We dive into: ✅ How to lead without a rigid plan and stay adaptable ✅ The importance of making radical requests and stepping out of your comfort zone ✅ Naming the feeling: understanding and addressing your emotional state as a leader ✅ The art of executing flexibly and adjusting as needed ✅ How to spot trends early and capitalize on them for growth

How can leaders connect their personal purpose with their company's mission?In today's episode, Bill talks with leadership coach Ben Renshaw about the importance of discovering your personal why. They also discuss how aligning personal and company purposes can lead to more meaningful leadership and a positive work environment.Ben Renshaw is a former classical violinist turned leadership coach who's all about helping people find what truly lights them up. He's worked with top global brands and execs, all while keeping his focus on one big question: what's your why?Topics explored in this episode: (1:11) Discovering Your Why- Ben shares his journey from classical music to personal development.- Co-founded The Happiness Project in the skeptical UK of the 1990s.(7:45) Building Real Connection- Ben reflects on how different cultures respond to emotional authenticity.- How a company's purpose can cascade into personal leadership development.(14:21) Transforming Leaders from the Inside Out- A reluctant CFO discovers his purpose and transforms into a CEO.- Tools like personal dashboards help measure purpose in action.(23:44) Scaling Purpose - Purpose isn't just personal—it can energize entire organizations.- Meaningful work improves performance and employee engagement.(35:51) Designing Purposeful Cultures- The ripple effect of purpose touches supply chains, governance, and government policy.- Purposeful companies create traditions and symbols that inspire the next generation.Thanks to Ben Renshaw for being on the show! Connect with Ben on LinkedIn: https://www.linkedin.com/in/ben-renshaw/ Learn more about Ben: https://www.benrenshaw.com Get Ben's book, How to be a CEO: https://amzn.to/42xlLxJ Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGallBill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today's episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts.Subscribe via Spotify: https://spoti.fi/3PGhWPJSubscribe via Apple Podcasts:

What if your relentless hard work is actually costing your business more than it's helping?In this episode, Bill explores the hidden costs of overwork, particularly when leaders confuse effort with effectiveness. He shares a cautionary tale of a CEO who pushed too hard, micromanaged excessively, and ultimately failed—highlighting how unchecked hustle undermines both personal well-being and team performance. Topics explored in this episode: (0:42) The Hidden Price of Hustle* Overwork has obvious personal costs, but its impact on the business is often overlooked.(2:40) The CEO Who Couldn't Let Go* The story of a SaaS CEO who tried to control every part of the company, despite lacking expertise in many areas.* A promising company failed due to leadership that was anxious and overreaching.(5:27) From Hero to Enabler* True success comes not from doing everything, but from rallying a capable team.(6:38) The Real Cost of Doing It All* Personal sacrifices become habitual and ultimately unsustainable.* Overworking leaders limit their organization's potential by suppressing ownership and innovation.(8:30) Redesigning Leadership for Scale* Leaders who are central to every decision become bottlenecks.* Overworking doesn't inspire teams—it demoralizes them.* Evolving leadership is the key to scaling without personal burnout.Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGallBill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today's episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts.Subscribe via Spotify: https://spoti.fi/3PGhWPJSubscribe via Apple Podcasts: https://apple.co/3PKe00uBill on Facebook: https://www.facebook.com/billgall/ Bill on Twitter/X: https://x.com/billgall This episode was produced by Story On Media: https://www.storyon.co/

How can leaders create social contracts that foster true team accountability and shared success?In this episode, Bill and guest Keith Ferrazzi explore the importance of moving beyond traditional leadership towards a model of “teamship,” where teams hold themselves and each other accountable. Keith also shares insights about the power of vulnerability and candor, and practical exercises like the “stress test” to build high-performing teams. Keith Ferrazzi is a powerhouse thought leader and author who's redefining how we connect and collaborate. His latest book is Never Lead Alone.Topics explored in this episode: (02:27) From Networking to Vulnerability* Vulnerability is the key to authentic relationships—even in business settings.(06:08) Building Co-Elevating Teams* The goal is not just psychological safety, but teams that push each other to succeed.(10:37) Practices That Change Culture* Teams need a social contract and regular “stress tests” to challenge each other productively.* Keith's early exposure to empowered teams in manufacturing shaped his view of leadership.* Siloed work structures limit innovation and responsiveness in today's fast-paced world.(20:53) Candor with Compassion* Candor must serve others' success, not be used as a blunt instrument.(34:29) Redesigning Work in an AI World* Keith advocates for rethinking workflows from the ground up—not just slapping AI on top.Thanks to Keith Ferrazzi for being on the show! Learn more about Keith: http://keithferrazzi.comGet Keith's book: Never Lead Alone: 10 Shifts from Leadership to Teamship: https://www.amazon.com/dp/0063412578/ Connect with Keith on LinkedIn: https://www.linkedin.com/in/keithferrazzi/ Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGallBill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today's episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts.Subscribe via Spotify: https://spoti.fi/3PGhWPJSubscribe via Apple Podcasts:

What are the hidden costs of micromanaging and overworking on team morale and business outcomes?This episode explores the main reasons why leaders often work too hard, including lack of trust, fear of failure, ego, habit, and being too busy to delegate. Bill argues that overworking is not a badge of honor but rather a sign of inadequate team building. Topics explored in this episode: (0:26) A Case Study in Micromanagement* A new CEO's micromanaging during a company sale led to longer transition times and negative impacts on team morale. (2:54) The Five Reasons Why Leaders Overwork* The five main reasons include lack of trust/perfectionism, fear of failure, ego/hero syndrome, habit (founder syndrome), and—you'll have to listen to or watch the episode to find out the fifth! * Ego can drive leaders to seek out crises in which they can be the hero. (6:59) The Impact of Overworking* Why overworking indicates a failure to build and empower a team. (8:22) Shifting Your Mindset* Identifying the reasons for overworking is the first step toward changing those behaviors. (9:26) Creating a New “Why”* Leaders can invent a new "why" to motivate themselves to adopt healthier work habits. * Coaching can help leaders shift their mindset and behaviors to build stronger teams and scale effectively.Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGallBill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today's episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts.Subscribe via Spotify: https://spoti.fi/3PGhWPJSubscribe via Apple Podcasts: https://apple.co/3PKe00uBill on Facebook: https://www.facebook.com/billgall/ Bill on Twitter/X: https://x.com/billgall This episode was produced by Story On Media: https://www.storyon.co/

What does it really mean for people to feel like they matter in the workplace?In this episode, Zach Mercurio unpacks why mattering is the missing piece in most workplace cultures and how leaders can foster it. He also explores how a sense of value and contribution drives engagement, innovation, and retention. Zach is on a mission to make work and life more meaningful. As an author, researcher, and speaker, he helps leaders create environments where people feel valued. Topics explored in this episode: (02:15) The Science of Mattering* How mattering influences employee performance and well-being.* Why recognition alone isn't enough to make people feel valued.(10:40) Workplace Disconnection* The hidden costs of employees feeling like they don't matter.(18:55) The Role of Leaders in Creating Mattering* Mattering shouldn't be just an HR initiative—it's a leadership responsibility.(28:30) Purpose vs. Mattering* Why having a sense of mattering is more foundational than purpose.* Case studies of companies that have built cultures of mattering.(47:20) Building a Mattering-Centric Culture* The three key components of a workplace where people feel they matter.Thanks to Zach Mercurio for being on the show! Learn more about Zach: https://www.zachmercurio.com/Get Zach's book: The Power of Mattering: How Leaders Can Create a Culture of Significance: https://www.amazon.com/dp/B0D8XMWCLJ Connect with Zach on LinkedIn: https://www.linkedin.com/in/zachmercurio Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGallBill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today's episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts.Subscribe via Spotify: https://spoti.fi/3PGhWPJSubscribe via Apple Podcasts: https://apple.co/3PKe00uBill on Facebook:

What leadership habits can help your team take more ownership and solve their own problems? In other words, how can you step back in a way that actually makes your business stronger?In this episode, Bill challenges the hustle culture myth and shares how stepping back, empowering your team, and embracing balance can actually strengthen your company.Topics explored in this episode: (00:16) The Myth of Hustle Culture* The real cost of hustle culture and why it can harm your company.* Bill's story of taking a month-long family trip to Italy while his business thrived.(01:51) Leadership That Empowers, Not Micromanages* The power of asking the right questions instead of providing immediate answers.(04:17) Making Work More Fun * The benefits of hobbies and interests outside of work.* How compartmentalizing time helps maintain balance.(06:23) Embracing Challenges Without Unnecessary Suffering* The key difference between unavoidable problems and optional suffering.* Shifting your mindset to tackle obstacles without burnout.(09:25) The Power of Support and Coaching* Why you don't have to figure everything out alone.* Why being coachable and seeking support is key to sustainable success.Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGallBill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today's episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts.Subscribe via Spotify: https://spoti.fi/3PGhWPJSubscribe via Apple Podcasts: https://apple.co/3PKe00uBill on Facebook: https://www.facebook.com/billgall/ Bill on Twitter/X: https://x.com/billgall This episode was produced by Story On Media: https://www.storyon.co/

How can anyone, regardless of their background, develop lasting confidence?Confidence isn't something you're born with—it's a skill you build, and Dr. Nate Zinsser has spent his career helping elite athletes, military leaders, and business professionals master it. In this episode, he shares lessons from his work with NFL star Eli Manning, Olympic athletes, and West Point cadets, revealing how anyone can develop unshakable self-belief.Dr. Nate Zinsser is a mental performance coach, author The Confident Mind, and a longtime director at West Point's Performance Psychology Program. Topics explored in this episode: (02:00) The Foundation of Confidence- Why some people embrace coaching while others resist it.(10:30) The Making of a Performance Psychologist- How wrestling and martial arts shaped Nate's approach to confidence.(20:45) Training the Mind - How the military and top athletes develop mental resilience.- The story of Olympic bobsledder Jill Bakken and her confidence breakthrough.(30:20) The Eli Manning Mindset Shift- How Eli Manning transformed from an uncertain quarterback to a Super Bowl MVP.- The specific mental habits that made him a clutch performer.- Why reframing struggles can lead to a breakthrough.- The bus driver lesson: Changing your mind to change your day.Thanks to Dr. Nate Zinsser for being on the show! Learn more about Nate on https://www.natezinsser.com and https://www.linkedin.com/in/nate-zinsser-35349010/ Get Nate's book, The Confident Mind: https://www.amazon.com/dp/1847942946/ Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGallBill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today's episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts.Subscribe via Spotify: https://spoti.fi/3PGhWPJSubscribe via Apple Podcasts: https://apple.co/3PKe00uBill on Facebook:

What are the two most important factors for scaling a business?Scaling a business comes down to two key elements: focus and differentiation. Companies that maintain a clear customer and product focus while emphasizing what sets them apart are more likely to achieve sustainable growth. Topics Bill explores in this episode: (0:30) Two Critical Factors- The importance of focus and differentiation in scaling a business. (4:47) Identifying Your Ideal Customer and Maintaining Focus- Focusing on one primary customer type, even for large companies. - The importance of staying in your lane and not deviating from your focus. (5:59) Focusing on Core Products and Services- The example of Steve Jobs' return to Apple and his focus on a simplified product matrix. - Identifying and focusing on the profitable, growth-oriented parts of your business. (7:15) Differentiating Your Business from Competitors- Identifying your unique value proposition. - Not trying to be everything to everyone and instead focusing on your strengths. - Utilizing AI to analyze your company and competitors. - Gathering feedback from new employees, applicants, and customers to identify your differentiation. - Using customer language to articulate your differentiation.Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGallBill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today's episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts.Subscribe via Spotify: https://spoti.fi/3PGhWPJSubscribe via Apple Podcasts: https://apple.co/3PKe00uBill on Facebook: https://www.facebook.com/billgall/ Bill on Twitter/X: https://x.com/billgall This episode was produced by Story On Media & Marketing:

In this extended audio file, guest host Alex Guye speaks with Cheryl Maloney, a member of Sipekne'katik First Nation who used to teach political science at Cape Breton University, and lawyer Bill Gallagher who wrote "Resource Rulers: Fortune and Folly on Canada's Road to Resources."

What are some practical ways that businesses can optimize their operations with AI?Scaling a business is tough, but scaling by 300% while dealing with fraud and financial chaos is next-level challenging. In this episode, Gerard Murtagh shares how AI helped his company, MouldMen, navigate rapid growth, uncover fraud, and optimize operations. This conversation is packed with real-world AI applications, leadership lessons, and practical strategies for business owners looking to stay ahead.Gerard Murtagh doesn't do business the conventional way. From launching his first venture at 17 to flying across the world to learn mold remediation firsthand, he's built his success on innovation, grit, and a whole lot of AI-powered problem-solving.Topics explored in this episode: (2:00) The Unexpected Crisis* Gerard discovers a staggering $1.4M in fraud and financial mismanagement.(10:54) Turning to AI for Answers* Using AI to analyze company financials and expose fraudulent expenses.* Early AI wins convince Gerard to dig deeper into automation.(19:23) Scaling Smarter with AI* Using AI to replace manual admin processes while increasing efficiency.(32:14) Overcoming Resistance to AI* Working with employees who initially push back against automation, fearing job losses.* A structured approach to AI integration. (49:41) The Future of AI in Business* Why business owners should consider building a “data lake.”* How AI will reshape customer interactions, from service to sales.Thanks to Gerard Murtagh for being on the show! Learn more about Gerard: https://www.gerardmurtagh.com/bio Connect with Gerard on LinkedIn: https://www.linkedin.com/in/gerardmurtagh/ Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGallBill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today's episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts.Subscribe via Spotify: https://spoti.fi/3PGhWPJSubscribe via Apple Podcasts: https://apple.co/3PKe00uBill on Facebook:

When growing your business, how can you differentiate between good advice and bad advice?In this episode, Bill shares a personal story about taking bad advice that cost him millions. He also explores the importance of timing when raising capital and the difference between surface-level advice and experience-based guidance. Topics explored in this episode: - Why a “good story” is an opportune time to bring in investors or partners.- The danger of waiting too long to reach revenue milestones before seeking investment.- How greed and the desire for control can cloud business judgment.- Questioning an advisor's experience behind their recommendations.- How confirmation bias can lead you to seek advice that validates your preferences.Chapters in this episode: (00:20) The Danger of Bad Advice (03:45) The Costly Decision to Wait for a Revenue Milestone(05:32) Missing the Perfect Timing to Raise Capital(07:04) Aligning with Company Values and Goals(08:11) Learning to Probe for Experience Behind AdviceBill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGallBill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today's episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts.Subscribe via Spotify: https://spoti.fi/3PGhWPJSubscribe via Apple Podcasts: https://apple.co/3PKe00uBill on Facebook: https://www.facebook.com/billgall/ Bill on Twitter/X: https://x.com/billgall This episode was produced by Story On Media & Marketing: https://www.successwithstories.com

How did Eugene Tutunikov grow SwissWatchExpo from a local storefront to a $90M+ e-commerce business?In this episode, Bill talks with the CEO of SwissWatchExpo, a retailer of certified authentic luxury Swiss watches, about how he scaled his family business. Eugene shares insights on the importance of timing, customer experience, and focusing on sustainable growth. The conversation dives into lessons learned from pivoting careers, working with family, and navigating market disruptions.Eugene Tutunikov (pronounced “Too-Too-Nikoff”) is a former Wall Street pro who traded spreadsheets for Swiss watches. Topics explored in this episode: - The pivotal role of timing in scaling a luxury e-commerce business.- Offering a personalized, video-based shopping experience.- Building trust through in-house authentication and servicing of watches.- Why compounding growth is more sustainable than hyper-growth.- The impact of super-fake watches on the luxury market and how SwissWatchExpo counters it.- Why focusing on one business model can lead to stronger, long-term success.Chapters in this episode: (01:23) Eugene's Journey from Wall Street to Watches(09:55) The Immigrant Experience and the American Dream(15:19) Lucky Breaks (23:06) Standing Out in a Competitive Market(29:05) Trends in Luxury Watches(34:49) Advice for Scaling UpThanks to Eugene Tutunikov for being on the show! Connect with Eugene on LinkedIn: https://www.linkedin.com/in/eugenetutunikov/ Learn more about the Swiss Watch Expo: http://Swisswatchexpo.com Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGallBill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today's episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts.Subscribe via Spotify: https://spoti.fi/3PGhWPJSubscribe via Apple Podcasts: https://apple.co/3PKe00uBill on Facebook: https://www.facebook.com/billgall/ Bill on...

What are the essential elements of an effective morning routine for executives, entrepreneurs, and business owners?In this episode, Bill breaks down the elements of a powerful morning routine for business professionals. He shares his personal approach to starting the day with mindfulness, gratitude, reading, and planning, while emphasizing the importance of flexibility. Topics explored in this episode: - Creating a morning routine that aligns with your natural rhythm.- Why flexibility in your morning routine leads to better long-term success.- The role of gratitude and mindfulness in setting a positive tone for the day.- How reading and "grazing" on diverse topics can spark creativity and fresh ideas.- The impact of nighttime preparation on a smooth, productive morning.- The importance of balancing productivity with relaxation, such as incorporating a hot tub ritual.- Why a great morning routine isn't about copying someone else's formula.Chapters in this episode: (02:30) Why Every CEO Needs a Personalized Morning Routine(04:44) The Power of Gratitude, Mindfulness, and Self-Awareness(05:50) Reading and Grazing(09:25) Planning and Looking Ahead Before the Workday Begins(09:53) Balancing Structure and Flexibility in Your Routine(13:59) Creating a Routine That Works for YouBill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGallBill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today's episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts.Subscribe via Spotify: https://spoti.fi/3PGhWPJSubscribe via Apple Podcasts: https://apple.co/3PKe00uBill on Facebook: https://www.facebook.com/billgall/ Bill on Twitter/X: https://x.com/billgall This episode was produced by Story On Media & Marketing: https://www.successwithstories.com

Why do visionary entrepreneurs like Steve Jobs and Elon Musk need strong operational counterparts like Tim Cook and Gwynne Shotwell? Successful businesses don't just need visionaries. They need strong operational leaders to turn big ideas into reality. This episode highlights the crucial roles of Tim Cook at Apple and Gwynne Shotwell at SpaceX—leaders who ensured consistent execution behind the scenes. Topics explored in this episode: - The myth that a single visionary leader drives business success—why execution matters just as much.- How Steve Jobs relied on Tim Cook to scale Apple into a global powerhouse.- The critical role Gwynne Shotwell plays in running SpaceX while Elon Musk drives innovation.- Characteristics of great second-in-command leaders: consistency, reliability, and people management.- Why hiring a COO or operational leader is not about cloning the CEO but complementing them.- The risks of hiring externally vs. developing leadership talent from within the company.- Strategies for gradually transitioning a new COO into their leadership role.Chapters in this episode:(02:36) Why Musk & Jobs Needed Their Right-Hand Leaders(04:23) Tim Cook & Gwynne Shotwell(06:59) The Key Traits of an Effective Second-in-Command(09:07) Hiring vs. Developing Leadership Talent Internally(12:11) Common Pitfalls in Hiring a COO(13:33) Strong Operational LeadersBill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGallBill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today's episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts.Subscribe via Spotify: https://spoti.fi/3PGhWPJSubscribe via Apple Podcasts: https://apple.co/3PKe00uBill on Facebook: https://www.facebook.com/billgall/ Bill on Twitter/X: https://x.com/billgall This episode was produced by Story On Media & Marketing: https://www.successwithstories.com

“What is the lesson you want to teach our kids?” “Who do you want to be for our kids?” My wife asked me these questions during a particularly stressful time in my career. They grounded me. Refocused me. Made me prioritize what kind of person—both a dad and a business owner—I wanted to be. In this episode, I explore the following lesson: honesty and vulnerability in leadership can be far stronger than having specific business plans. Topics explored in this episode: - The emotional toll of leading a business through financial uncertainty.- How a supportive family dynamic can provide clarity and motivation.- Asking for help and involving others in problem-solving.- Why vulnerability and honesty strengthen leadership.- How to inspire loyalty and commitment from a team during tough times.- Parents teaching resilience and determination to our children.(00:00) Bill's Personal Story of Challenge(02:13) Facing the Fear of Losing Everything(03:10) A Heartfelt Conversation with My Wife(04:42) Asking for Help(05:56) Rallying the Team with Honesty and Vulnerability(06:29) Courage and TeamworkBill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGallBill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today's episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts.Subscribe via Spotify: https://spoti.fi/3PGhWPJSubscribe via Apple Podcasts: https://apple.co/3PKe00uBill on Facebook: https://www.facebook.com/billgall/ Bill on Twitter/X: https://x.com/billgall This episode was produced by Story On Media & Marketing: https://www.successwithstories.com

What can business leaders learn from the best sports teams that have had success for decades?In this episode, Sam Walker joins host Bill Gallagher to discuss the leadership secrets of the world's most successful sports teams. From the unassuming captains who drive dynasties to the cultural pillars that make teams legendary, Sam shares powerful insights for business leaders. Sam Walker is the guy who cracked the code on what makes great teams tick. As a former global sports editor at The Wall Street Journal and author of the bestselling book The Captain Class, Sam's obsession with leadership and teamwork has taken him into locker rooms, boardrooms, and beyond.Topics explored in this episode: - The surprising importance of unassuming captains in driving team success.- Why Michael Jordan's leadership wasn't the key to the Chicago Bulls' dynasty.- How a culture of winning defines teams like the New Zealand All Blacks.- Lessons from the 2004 Red Sox and their dramatic midseason turnaround.- Why team success often depends on "invisible" leadership work behind the scenes.- The value of dissent and conflict in building a strong team culture.- How Ted Lasso humorously portrays key lessons about leadership and team dynamics.- Why great leaders prioritize collective success over personal recognition.- The Cuban women's volleyball team's dominance and their innovative approach to practice.Chapters in this episode: (02:20) Meet Sam Walker(05:10) The Role of Captains in Sustained Success(09:50) Bill Cartwright and the Chicago Bulls(15:00) The 2004 Red Sox Story(19:45) The New Zealand All Blacks(27:50) The Cuban Women's Volleyball Team(40:06) Leadership Lessons from Ted LassoThanks to Sam Walker for being on the show! Sam will be the keynote speaker at our upcoming SCALING UP LIVE event on June 10-12, 2025 in Denver, Colorado: https://chiefexecutive.net/scaling-up/ Connect with Sam on LinkedIn: https://www.linkedin.com/in/sam-walker-captain-class/ Learn more about Sam: https://www.bysamwalker.com/ Get Sam's book, The Captain Class: The Hidden Force That Creates the World's Greatest Teams: https://www.amazon.com/dp/0812997190 Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGallBill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up...

Got peak performance? How can leaders use science to optimize their daily routines for better outcomes?In this episode, Bill chats with Dr. Carla Fowler, MD PhD about the intersection of science and leadership. Dr. Fowler shares how her medical background informs her coaching approach, offering insights on stress management, focus, and decision-making.Dr. Carla Fowler, MD PhD, is a high-energy performance coach who blends her expertise with a passion for helping leaders thrive. As the founder of THAXA, she's on a mission to turn science-backed strategies into game-changing results for her clients.Topics explored in this episode: - The physiological impact of stress on leadership and decision-making.- Lessons from the medical field that translate to coaching and business leadership.- Prioritizing tasks to achieve significant goals.- How clarity and alignment can boost team motivation and performance.- Separating ideation from execution.- Strategies for balancing creative vision with practical business actions.- Why experimentation and curiosity are vital for personal and organizational growth.- The role of play in maintaining high performance and avoiding stagnation.Chapters in this episode: (02:01) Meet Dr. Carla Fowler(05:16) The Science Behind Leadership (10:19) Transitioning from Medicine to Coaching(18:05) The Importance of Focus in Leadership(24:46) Aligning Team Priorities (35:14) Experimentation and Growth: Lessons from Science(45:29) Play, Passion, & Quality of LifeThanks to Dr. Carla Fowler for being on the show! Learn more about Dr. Fowler and THAXA Executive Coaching: https://www.thaxa.com/ Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGallBill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today's episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts.Subscribe via Spotify: https://spoti.fi/3PGhWPJSubscribe via Apple Podcasts: https://apple.co/3PKe00uBill on Facebook:

In this episode, we've got six of the best clips from six dynamic guests of the Scaling Up Business podcast from 2024. (0:00) Scott Ramey: Defining Leadership StylesScott discusses how to identify your unique leadership style and leave a lasting impression.Scott is a corporate leadership expert with a passion for helping professionals define their unique styles. (1:41) Guy Kawasaki: Surviving the Steve Jobs TestGuy shares his experience navigating a high-stakes moment with Steve Jobs.Guy is a Silicon Valley veteran and former Apple evangelist known for his storytelling and entrepreneurial insights. (5:36) Derrick Mains: The Myth of Hustle CultureDerrick critiques hustle culture and emphasizes the importance of smarter work strategies.Derrick is an operational strategist dedicated to helping organizations save time and resources.(10:49) Casey Brown: Pricing with ConfidenceCasey explores the psychology of pricing and how to avoid underestimating your value.Casey is a pricing consultant and founder of a firm that helps businesses confidently charge their true value. (16:08) Chip Conley: Midlife Reinvention and CuriosityChip discusses creating space for curiosity and embracing midlife transformations.Chip is an entrepreneur, bestselling author, and founder of the Modern Elder Academy. (20:51) Chris Gronkowski: Lessons from Sports to BusinessChris highlights the transferable lessons from sports, including teamwork and time management.Chris is a former NFL player turned entrepreneur who runs a successful business in the fitness space. Thanks to everyone who guested on the Scaling Up Business podcast in 2024!Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGallBill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today's episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts.Subscribe via Spotify: https://spoti.fi/3PGhWPJSubscribe via Apple Podcasts: https://apple.co/3PKe00uBill on Facebook:

Originally aired in February of this year, this episode revisits timeless insights from Michael E. Gerber, author of The E-Myth Revisited and one of the world's most renowned thought leaders on small business success.What does it take to build a business that operates without relying entirely on you? How do you design systems that scale while staying true to your vision and values?In this episode, Bill Gallagher reconnects with Michael to explore foundational principles for creating scalable systems and impactful businesses. Michael reflects on his journey, the lessons from his bestseller, and why the concepts from The E-Myth remain as relevant today as ever.Topics explored in this episode:- The key difference between owning a business and having a job.- Why most small businesses fail—and how to avoid the pitfalls.- The Eightfold Path to evolving a company from 1 to 1,000 employees.- The critical role of storytelling in creating a lasting legacy.- Lessons from McDonald's and other scalable business models.- Why repeatability and ritual are at the heart of business success.Chapters(02:00) Michael's Accidental Journey into Business(09:30) The Importance of a Selling System(17:00) Lessons from McDonald's: Building Scalable Systems(22:00) The Dream, Vision, Purpose, and Mission Framework(31:00) Practice, Ritual, and Mastery in Business(45:00) Addressing Remote Work through Timeless Principles(50:00) The Eightfold Path: Evolving a Company from 1 to 1,000Michael E. Gerber has spent over 40 years revolutionizing the way small businesses operate, starting with the principles in his global bestseller, The E-Myth Revisited. His work has inspired millions of entrepreneurs to systematize their businesses, transform their approach, and build enterprises that thrive without them.Learn more about Michael's transformational programs: MichaelEGerber.comJoin Michael in The Dreaming Room: A six-week immersive experience to awaken the entrepreneur within.Connect with Michael:LinkedIn: https://www.linkedin.com/in/michaelegerbercompanies/Twitter/X: https://twitter.com/michaelegerberVisit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today's episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts.Subscribe via Spotify: https://spoti.fi/3PGhWPJSubscribe via Apple Podcasts: https://apple.co/3PKe00uBill on Facebook: https://www.facebook.com/billgall/ Bill on Twitter/X:

How do you use public speaking to strategically advance your business, career, or projects?In this episode, Blair Bryant Nichols shares insights on how to build a speaking platform that connects with audiences and helps achieve your goals. Blair founded BBN Creative Management, where he coaches entrepreneurs, executives, and subject-matter experts on how to craft impactful public personas and compelling keynotes.Topics explored in this episode:- Why storytelling is the key to connecting with your audience.- Common mistakes speakers make—and how to avoid them.- The importance of identifying your niche audience and tailoring your message.- How to make virtual speaking engagements look and feel as dynamic as live ones.- Strategies for turning unpaid talks into major business opportunities.Chapters:(02:30) Blair's Journey from Publishing to Speaking Management(08:15) What Makes a Keynote Memorable(14:00) Virtual Speaking: Technology Tips and Tricks(21:30) Turning Your Expertise into a Speaking Platform(33:20) How Public Speaking Drives Business GrowthThanks to Blair Bryant Nichols for being on the show!Learn more about Blair and his services at bbncreativemanagement.com Connect with Blair: https://www.linkedin.com/in/blairbnichols/ Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGallBill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today's episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts.Subscribe via Spotify: https://spoti.fi/3PGhWPJSubscribe via Apple Podcasts: https://apple.co/3PKe00uBill on Facebook: https://www.facebook.com/billgall/ Bill on Twitter/X: https://twitter.com/billgall This episode was produced by Story On Media & Marketing:

How do you make your product or service something that people actually want or need? In this episode, Laurier Mandin shares insights on how to create products that move beyond "nice-to-have" into the realm of "must-have," breaking down his framework, the Coveted Condition. Laurier (pronounced "Lore-Yay") has a knack for uncovering the psychology behind buyer decisions. He helps companies craft irresistible products that customers can't live without and is the founder of Graphos, a product marketing agency. Topics explored in this episode: - Laurier's book, I Need That, which is about creating and marketing products people are compelled to buy. - The importance of validating a product idea before going all-in.- The “Coveted Condition” framework for understanding buyer psychology and creating must-have products.- How the dog brain (limbic system) drives purchasing decisions and why logic often takes a back seat.- Why innovators overvalue their products by three times.- Why products need to be ten times better to break through the status quo.- Case studies of product failures, including a noisy ultrasonic sanitizer and a rushed tech launch by Sprint.- The tension between entrepreneurial ambition and personal serenityChapters in this episode: (02:30) Laurier's Early Product Obsession(10:01) How Buyers Decide What They "Need"(17:31) Lessons from Product Successes and Failures(24:06) The Critical Role of Validation in Product Development(34:28) Multi-Million Dollar Mistakes(43:56) The Neuroscience Behind PurchasingThanks to Laurier Mandin for being on the show! Learn more about Laurier: http://lmandin.com and https://www.linkedin.com/in/lmandin Get Laurier's book, I Need That: Creating and Marketing Products People Are Compelled to Buy: https://www.amazon.com/dp/B0DHLDZWRR Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGallBill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today's episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts.Subscribe...

Have you ever wondered why a stellar resume might not translate into success at your company? Join us in Part 2 of our discussion with Bill Gallagher as he illuminates this mystery through the "head, heart, and briefcase" framework, offering compelling narratives that reveal the struggles leaders face when talent doesn't mesh with organizational values. Listen closely as we discuss the delicate art of recognizing a poor fit and the transformational potential that comes with addressing it gracefully—for both the individual and the company.Click HERE for Bill's Scaling Up Coaches websiteClick HERE for the Scaling Up Business podcastClick HERE for Bill's LinkedIn pageClick HERE to listen to our episode on the Scaling Up Business podcastHERE ARE MORE RESOURCES FROM REAL GOOD VENTURES:Never miss a good opportunity to learn from a bad boss...We use The Predictive Index as our analytics platform so you know it's validated and reliable.  Your Reference Profile informs you of your needs, behaviors, and the nuances of what we call your Behavioral DNA.  It also explains your work style, your strengths, and even the common traps in which you may find yourself.  It's a great tool to share with friends, family, and co-workers.Follow us on Instagram HERE and make sure to share with your network!Provide your feedback HERE, please!  We love to hear from our listeners and welcome your thoughts and ideas about how to improve the podcast and even suggest topics and ideas for future episodes.Visit us at www.realgoodventures.com.  We are a Talent Optimization consultancy specializing in people and business execution analytics.  Real Good Ventures was founded by Sara Best and John Broer who are both Certified Talent Optimization Consultants with over 50 years of combined consulting and organizational performance experience.  Sara is also certified in EQi 2.0.  RGV is also a Certified Partner of Line-of-Sight, a powerful organizational health and execution platform.  RGV is known for its work in leadership development, executive coaching, and what we call organizational rebuild where we bring all our tools together to diagnose an organization's present state and how to grow toward a stronger future state.Send us a text

How can entrepreneurs ensure their businesses are sellable in any market?In this episode, Justin Goodbread shares his expertise on scaling businesses and maximizing their value. He discusses the importance of planning for an exit, avoiding owner dependence, and leveraging value drivers to create a sellable company. Through personal anecdotes and practical strategies, Justin offers a roadmap for entrepreneurs to achieve freedom and financial success.Justin Goodbread is an entrepreneur, author, and business advisor. Having built and sold multiple companies, Justin brings a passionate, hands-on approach to helping other entrepreneurs grow their businesses profitably while creating sustainable value.Key topics explored in this episode: - The difference between a profitable business and a valuable one.- Why 80% of a business owner's net worth is often tied up in their company.- Why only a fraction of owners are satisfied with their exit price.- The dangers of owner dependence and how to overcome it.- Stories of entrepreneurs who successfully pivoted during crises.- How to balance passion for business with personal priorities.- Why you should sell your business when you don't have to.Chapters in this episode: (02:30) Justin Goodbread's Entrepreneurial Journey(08:15) The Shocking Truth About Business Value Statistics(15:00) Why Most Businesses Aren't Sellable(21:45) How to Avoid Owner Dependence(37:00) The Importance of Work-Life Balance for EntrepreneursThanks to Justin Goodbread for being on the show! Learn about Justin's Value Growth Academy: https://www.justingoodbread.com/academy Connect with Justin on LinkedIn: https://www.linkedin.com/in/justingoodbread/ Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGallBill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today's episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts.Subscribe via Spotify: https://spoti.fi/3PGhWPJSubscribe via Apple Podcasts: https://apple.co/3PKe00uBill...

Facing the prospect of losing everything, Bill Gallagher found strength in vulnerability. When his business teetered on the brink of collapse, it wasn't a strategy that pulled him through—it was opening up about his fears. Bill shares how a heartfelt conversation with his wife helped to light the path to resilience, teaching him that vulnerability can be a powerful leadership tool. Join us as we unpack this transformative experience and explore how embracing our imperfect selves can create more genuine connections in leadership.Click HERE for Bill's Scaling Up Coaches websiteClick HERE for the Scaling Up Business podcastClick HERE for Bill's LinkedIn pageClick HERE to listen to our episode on the Scaling Up Business podcastHERE ARE MORE RESOURCES FROM REAL GOOD VENTURES:Never miss a good opportunity to learn from a bad boss...We use The Predictive Index as our analytics platform so you know it's validated and reliable.  Your Reference Profile informs you of your needs, behaviors, and the nuances of what we call your Behavioral DNA.  It also explains your work style, your strengths, and even the common traps in which you may find yourself.  It's a great tool to share with friends, family, and co-workers.Follow us on Instagram HERE and make sure to share with your network!Provide your feedback HERE, please!  We love to hear from our listeners and welcome your thoughts and ideas about how to improve the podcast and even suggest topics and ideas for future episodes.Visit us at www.realgoodventures.com.  We are a Talent Optimization consultancy specializing in people and business execution analytics.  Real Good Ventures was founded by Sara Best and John Broer who are both Certified Talent Optimization Consultants with over 50 years of combined consulting and organizational performance experience.  Sara is also certified in EQi 2.0.  RGV is also a Certified Partner of Line-of-Sight, a powerful organizational health and execution platform.  RGV is known for its work in leadership development, executive coaching, and what we call organizational rebuild where we bring all our tools together to diagnose an organization's present state and how to grow toward a stronger future state.Send us a text

Why is creating memorable experiences more crucial than ever in today's event industry?In this episode, Bill speaks with Rennie Colelli about his inspiring journey from a teenage DJ to leading a top-tier AV production company. Rennie shares how he scaled his business twice, first in social events and later in corporate, emphasizing the importance of trust, innovation, and strategic reinvention. The discussion offers valuable insights for entrepreneurs looking to navigate growth, overcome challenges, and deliver world-class experiences.Rennie Colelli is a dynamic entrepreneur who turned his passion for music and live entertainment into a thriving event production business, bb Blanc.Key topics that Bill and Rennie explore in this episode: - The challenges of scaling a business.- How delivering unforgettable experiences builds lasting client relationships.- Why corporate events offer broader opportunities compared to social events.- Insights on technical innovations transforming live and virtual event production.- How bb Blanc turned a holiday party from a declining tradition to a sold-out phenomenon.- The significance of clear vision and ambition in scaling a multi-million dollar business.Chapters in this episode: (03:15) From Teenage DJ to Entrepreneur(11:00) Scaling Rennie's First Business(15:22) The Decision to Start Fresh(18:13) Breaking into the Corporate Market(23:14) Navigating Growth(34:10) The Future of EventsThanks to Rennie Colelli for being on the show! Connect with Rennie on LinkedIn: https://www.linkedin.com/in/rennie-colelli/ Learn more about bb Blanc: https://www.bbblanc.com/ Follow bb Blanc on Instagram: https://www.instagram.com/bbblancevents/ Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGallBill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today's episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts.Subscribe via Spotify: https://spoti.fi/3PGhWPJSubscribe via Apple Podcasts:

What is the role of intentionality in personal and professional growth? In this episode, Jeff Karp discusses the power of intentionality, observation, and diverse thinking in problem-solving. Drawing inspiration from nature's problem-solving mechanisms, Karp emphasizes the importance of diverse teams and an "informal" advisory board. Jeff Karp is a bioengineer, engineer, author, and researcher committed to improving our lives, health, focus, and productive purpose. Key topics that Bill and Jeff explore in this episode: - The concept of bioinspiration and its potential for innovation. - The importance of diversity in teams and problem-solving. - The benefits of building an "informal" advisory board. - The role of intentionality in overcoming challenges and achieving goals. - The power of observation and reflection in personal growth. - The transformative power of failure. - Strategies for managing distractions and harnessing the power of ADHD. - Connecting with nature and attuning to the rhythms of life. Chapters in this episode: (03:07) The Origins of Bioinspiration (11:00) The Superpower of Diversity (15:39) Intentionality (27:42) The Importance of Novelty and Newness (33:18) The TEDMED Talk Experience (45:38) ADHD: Challenge, Superpower, and Distraction Disruptor Thanks to Dr. Jeff Karp for being on the show! Learn more about Jeff: https://www.jeffkarp.com/ Get Jeff's book: “LIT: Life Ignition Tools: Use Nature's Playbook to Energize Your Brain, Spark Ideas, and Ignite Action': https://www.amazon.com/dp/B09NW4PGK3 Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGallBill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today's episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts.Subscribe via Spotify: https://spoti.fi/3PGhWPJSubscribe via Apple Podcasts: https://apple.co/3PKe00uBill on...

What role does emotional maturity play in effective leadership, and how does it differ from emotional intelligence?This episode explores the concept of emotional maturity as a critical aspect of effective leadership. Christie Smith, co-author of the upcoming book “Essential,” discusses the importance of human connection, purpose-driven work, and creating a workplace culture that values diversity and inclusion.Christie Smith is a leadership coach and advisor who has been helping Fortune 500 leaders navigate the complexities of the modern workplace for over 35 years. As the co-founder of the Humanity Studio, she's passionate about creating inclusive, purpose-driven work environments where everyone feels valued and empowered.Key topics that Bill and Christie explore in this episode: - Leaders acknowledging and addressing the emotional needs of their employees. - The need for companies to create a safe space for employees to express their emotions and concerns. - Aligning a company's stated values with its actions and behaviors. - The role of leadership in fostering a culture of purpose, agency, wellness, and connection. - Leaders being curious about their employees and understanding their motivations and aspirations. - Creating a workplace culture where everyone feels valued and respected. - The power of self-awareness and agency in building stronger connections with others. Chapters in this episode: (02:35) Emotional Maturity in Leadership(08:20) The Impact of External Events on Employees(17:23) The Mental Health Crisis (24:20) Aligning Company Values with Actions(31:09) Understanding Employee Needs and Aspirations(46:59) Building a More Inclusive and Connected WorkplaceThanks to Christie Smith for being on the show! Connect with Christie on LinkedIn: https://www.linkedin.com/in/christiesmithphd/ Pre-order Christie's book (coming out in January): “Essential: How Distributed Teams, Generative AI, and Global Shifts Are Creating a New Human-Powered Leadership”: https://www.amazon.com/dp/1394276583 Learn more about human-centered workplaces via The Humanity Studio: https://thehumanitystudio.com/ Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGallBill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy,...

How can leaders foster a culture of curiosity within their organizations? This episode explores the power of curiosity in leadership and how it can be used to drive innovation, growth, and change within organizations. Jon Bassford shares real-world examples and practical strategies for cultivating curiosity in yourself and your team. By fostering a culture of curiosity, leaders can create an environment where employees feel psychologically safe to share their ideas and feedback, leading to improved operational excellence and better business outcomes.Jon Bassford, CEO of Lateral Solutions, helps leaders level up their operations and achieve their goals. He's also the author of the upcoming book "The Curious Leader," a guide to cultivating curiosity for business growth and personal development. Key topics that Bill and Jon explore in this episode: - Curiosity in leadership and how it can drive innovation, growth, and change. - The biggest hurdles to creating curiosity are egos, fear, comfort, and habits. - The need for leaders to balance their own expertise with the need to be open to new ideas and perspectives. - The need for leaders to be self-aware and to delegate tasks that are outside their zone of genius. - Building a team with diverse skills and personalities, not just “A” players. - The need for leaders to actively cultivate curiosity in themselves and their team members. - Checking your ego and being open to new ideas and perspectives. - The need for organizations to continuously analyze and improve their operations. - Being willing to adapt in order to stay ahead of the curve. Chapters in this episode: (02:53) The Importance of Curiosity (07:36) The Power of Clear Communication (11:19) The Importance of Strategic Planning (15:28) Creating a Culture of Innovation (21:28) The Importance of Being Open to New Ideas (27:14) Developing and Increasing Curiosity (33:57) Operational Excellence Thanks to Jon Bassford for being on the show! Learn more about Jon: https://jonbassford.com/ In early 2025, be sure to get Jon's book: The Curious Leader: Navigating the Power of Asking Questions and Fostering a Culture of Inquiry. Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGallBill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business...

How can leaders develop a more selfless leadership style?In this episode, Bill talks with a world-renowned leadership coach about the importance of selfless leadership, the challenges of scaling up a business, and the role of coaching in leadership development. Today's guest is Marshall Goldsmith, a New York Times bestselling author and a world-renowned leadership coach who helps leaders achieve extraordinary things. Key topics that Bill and Marshall explore in this episode: - The importance of selfless leadership and how it can benefit businesses.- The role of coaching in leadership development and how to find the right coach.- How entrepreneurs can identify appropriate clients.- Why coaches should never make coaching about themselves.- The power of generosity in leadership and how it can inspire others.- How to keep your mojo and stay motivated and enthusiastic about your work.- The benefits of having a coach and how they can help you achieve your goals.- The importance of being comfortable with discomfort and how it can lead to personal growth.- Staying active and engaged in life and how it can keep you feeling young.- Giving back to others and how it can make a difference in the world.Chapters in this episode: (03:06) Marshall's Book, What Got You Here Won't Get You There(06:12) The Importance of Selfless Leadership(11:26) The Power of Making Decisions(19:28) The Role of Coaching in Leadership Development(27:26) Helping Others(31:03) The Benefits of Working with Retiring CEOs(41:58) Marshall's AI ProjectThanks to Marshall Goldsmith for being on the show! Connect with Marshall on LinkedIn: https://www.linkedin.com/in/marshallgoldsmith/ Learn more about Marshall: https://marshallgoldsmith.com/ Ask Marshall's AI avatar some questions: https://marshallgoldsmith.ai/Get Marshall's book, What Got You Here Won't Get You There: https://www.amazon.com/dp/1401301304 Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGallBill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you...

What are the key stages of scaling a SaaS startup?In this episode, SaaS veteran and serial entrepreneur Stijn Hendrikse shares his insights on how to scale a SaaS startup successfully. Drawing on his experience at Microsoft and other companies, Stijn discusses the key stages of scaling a SaaS company, the importance of building a strong team, and the challenges of balancing growth and profitability. Stijn Hendrikse is a tech professional with 30 years of experience in SaaS and AI. He spent time at Microsoft and founded Kolungi, a B2B SaaS marketing agency.Key topics that Bill and Stijn explore in this episode: - The importance of teamwork and collaboration, drawing parallels between military experiences and business leadership.- Insights into the unique culture at Microsoft and its focus on people and leadership development.- Strategies for effective outbound marketing and the importance of adding value.- Adapting to the changing landscape of content marketing and the need for hyper-relevance.- The importance of customer success, service costs, and the "hero plus" pricing model.- Understanding the T2D3 framework for achieving exponential growth in a SaaS business.- The need to transition from individual problem-solving to system-based approaches for scaling effectively.- Embracing a quarterly rhythm (like OKRs) for setting goals, driving urgency, and fostering accountability.- Key milestones in the early stages of a SaaS startup and the importance of answering "what's it for?" and "who's it for?".- The Rule of 40 and balancing growth and profitability in the SaaS world.Chapters: (02:34) Stijn Hendrikse's Background(08:42) Culture at Microsoft(13:17) Spamming on LinkedIn(23:06) Content Marketing(30:56) SaaS Examples(39:08) Stages of a Company(42:35) The Rule of 40Thanks to Stijn Hendrikse for being on the show! Connect with Stijn on LinkedIn: https://www.linkedin.com/in/stijnhendrikse/Learn more about Stijn and T2D3: https://www.t2d3.pro/stijn-hendrikseGet Stijn's book “T2D3: How some software startups scale, where many fail”: https://www.amazon.com/dp/B09HPDDHDY/ (co-authored with Mike Northfield). Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGallBill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people,...

What are some of your most common fears people have when it comes to business communication, and how can you overcome them?In this episode, Bill and his guest dive into the world of communication, exploring how effective dialogue can transform both sales teams and leadership approaches.Today's guest is Chris Jennings, a communications expert, business coach, and author who has turned his passions—including triathlons and entrepreneurship—into a winning strategy for helping sales teams thrive. Key topics that Bill and Chris explore in this episode: - The importance of clear communication in business and sales.- How to overcome the fear of conversation in professional settings.- The role of triathlon training in developing mental resilience.- Techniques for turning frontline employees into key contributors to sales.- The value of emotional intelligence in building trust with clients.- Why authenticity in conversations leads to better connections.- Practical tips for improving transitions between different business roles.- Using DISC and other personality profiles to understand team dynamics. (DISC stands for Dominance, Influence, Steadiness, and Compliance.)- The power of gratitude and abundance mentality in boosting personal confidence.- How to prepare for challenging sales negotiations with a relaxed mindset.Chapters in this episode: 07:35 - Communication Challenges in Business15:40 - Sales Techniques and Special Teams21:07 - Empowering Frontline Employees26:39 - Role of Emotional Intelligence in Sales33:41 - Overcoming Fear in ConversationsThanks to Chris Jennings for being on the show! Learn more about the Chris Jennings Group and get free copies of books by Chris (all you have to do is pay for shipping and handling): https://chrisjenningsgroup.com/ Or you can get Chris' books from Amazon: https://www.amazon.com/stores/Chris-Jennings/author/B0BT2568KW His books include “Conversations Made Easy: Building Your Playbook for Growing Sales and Connecting with Customers” and “The Client Retention Matrix: A How-To Guide for Growing Relationships: Proven Strategies to Keep Clients Longer, Increase Margins, and Guarantee Referrals.”Connect with Chris on LinkedIn: https://www.linkedin.com/in/chris-jennings-8ba7193/ Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGallBill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning,...

How can overcoming cultural constraints empower you to reach your full potential?In this episode, Dima Ghawi shares her inspiring journey of escaping cultural and personal confinement to pursue her own path. From surviving a controlling marriage to navigating cultural expectations, Dima discusses how she turned adversity into empowerment. She also highlights the importance of leadership, personal growth, and shattering the invisible barriers that hold us back.Today's guest is Dima Ghawi, an energetic speaker, TEDx presenter, and author known for helping people unlock their true potential. Key topics that host Bill Gallagher and his guest explore in this episode: - Dima's early life in Jordan and her grandmother's metaphor of the “glass vase.”- How Dima's arranged marriage and move to the U.S. led to personal isolation.- Her battle with depression and how it catalyzed her decision to leave the marriage.- How Dima became the first woman in her family to get a college education.- The role of forgiveness in Dima's healing journey, both for herself and others.- The importance of leadership in helping people break through cultural and personal limitations.- How invisible cultural constraints can limit both men and women in their growth.Chapters in this episode: 02:30 – Dima's Cultural Background and Grandmother's Influence 07:15 – Arranged Marriage and Moving to the U.S. 15:20 – Depression as a Catalyst for Change 20:50 – Escaping Marriage and Facing Death Threats 30:30 – Leadership and Forgiveness: Dima's Healing Journey 42:00 – The Importance of Shattering Invisible Vases 50:10 – Taking Control of Your Career Thanks to Dima Ghawi for being on the show! Learn more about Dima Ghawi: https://www.dimaghawi.com/ Connect with Dima on LinkedIn: https://www.linkedin.com/in/dimaghawi/ Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGallBill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today's episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts.Subscribe via Spotify:

How can leaders transform their anxiety into confidence to own any room they walk into?In this episode, Scott Ramey shares his deeply personal journey from panic attacks and anxiety to becoming a confident and authentic leader. He and Bill Gallagher discuss the importance of finding your voice and how vulnerability can transform both personal and professional life. Scott Ramey is a confidence coach and former corporate executive who specializes in helping individuals own their voice and lead with authenticity.Key topics that Bill and Scott explore in this episode: - Scott's first panic attack in college and how it shaped his path toward leadership development.- The importance of finding and owning your voice in professional settings.- How leaders can use vulnerability as a tool to connect with teams and audiences.- Techniques to build confidence and reduce anxiety in public speaking.- The role of presence in creating lasting impressions during speeches and meetings.- Scott's framework for communication, including style, presence, empathy, authenticity, and knowledge.- Real-life examples of leaders who transformed their careers by mastering their voice and message.Chapters in this episode: 02:45 - Scott's Journey: From Panic Attacks to Confidence10:05 - Lessons Learned from Anxiety in Leadership15:33 - The Role of Vulnerability in Leadership20:00 - Empathy: The Key to Connecting with Your Audience24:03 - Practical Techniques for Overcoming Anxiety in Public Speaking33:30 - Transformational Leadership StoriesThanks to Scott Ramey for being on the show! Learn more about Scott and The Ramey Group: ​​https://thescottramey.com/ Connect with Scott on LinkedIn: https://www.linkedin.com/in/scott-ramey-53977b14a/ Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGallBill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today's episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts.Subscribe via Spotify: https://spoti.fi/3PGhWPJSubscribe via Apple Podcasts:

Is starting your own podcast really the best way to leverage the medium for business growth? And if it is, how can you craft a podcast pitch that actually gets you booked as a guest?In this episode, Bill and his guest discuss the power of podcasting for business growth. The discussion explores how authenticity and storytelling can help leaders build trust and credibility in the podcasting world.Today's guest is Jeremy Ryan Slate, the CEO of Command Your Brand, a company that helps clients gain visibility through podcasting and media appearances. He is also the host of a podcast with millions of listens and the author of "Unremarkable to Extraordinary."Key topics that Bill and Jeremy explore in this episode: - Jeremy explains how his background in history and PR influenced his understanding of storytelling and its impact on shaping public perception.- Learn why being a guest on other podcasts can be more effective than starting your own podcast, and how to leverage these appearances for maximum impact.- The shift towards authenticity on social media and the growing importance of video in podcasting.- Jeremy shares how his mother's stroke was a pivotal moment that led him to reassess his career. - Tips on how to effectively pitch yourself as a podcast guest, avoid common mistakes, and engage audiences through relatable content.Chapters in this episode: 02:42 - Jeremy's Personal Wake-Up Call and Career Transition12:03 - The Importance of Being a Podcast Guest16:04 - Common Mistakes in Podcast Pitching19:43 - The Significance of Video in Podcasting26:32 - Case Study: Dr. Mike Haley's Aloe Product28:32 - Affiliate Partnerships 35:45 - Using Podcasts to Write a Book38:46 - AI in Content Creation: Pros and Cons41:15 - The Current Podcast LandscapeThanks to Jeremy Ryan Slate for being on the show! Learn more about Command Your Brand: https://commandyourbrand.com/ Learn more about Jeremy: https://www.jeremyryanslate.com/ Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGallBill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today's episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts.Subscribe...

What lessons can entrepreneurs learn from a Search and Rescue team? In this episode, Bill talks with Brian Beutler, CEO of Alianza, family man, and entrepreneur who lifts up others and serves his community. Key topics that Bill and Brian explore in this episode: - How our childhood memories shape our perceptions and preferences.- Brian talks about his family, which includes six children, and his involvement in the Utah County Search and Rescue team and the diverse challenges they face.- The high-stakes nature of search and rescue work and the fulfillment of helping people in their worst moments.- Brian shares how his experiences in search and rescue have taught him humility, perspective, and how to be a better leader.- The importance of patience, persistence, and the long-term view in business and life.- The value of diversity in ideas, experiences, and perspectives in business and life.- How psychological safety can help create a culture that allows for open dialog and diverse ideas.- The role of grit, determination, and positivity in overcoming adversity.Chapters in this episode: (2:49) Brian's Love for the Outdoors (8:49) Balancing Work and Personal Life (11:10) Lessons from Search and Rescue (40:04) Diversity and Teamwork (44:32) Lessons from GetFon and Alianza (49:30) Leadership and Adversity Thanks to Brian Beutler for being on the show! Connect with Brian on LinkedIn: https://www.linkedin.com/in/brianbeutler/ Learn more about Alianza: https://www.alianza.com Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGallBill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today's episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts.Subscribe via Spotify: https://spoti.fi/3PGhWPJSubscribe via Apple Podcasts: https://apple.co/3PKe00uBill on Facebook:

Mike "C-Roc" sits down with the remarkable Bill Gallagher, an international business growth coach with over 35 years of experience. Bill, known for his world-renowned Scaling Up Business Podcast, shares his journey and insights on overcoming adversity and thriving in the face of challenges. From his base in the picturesque Oakland Hills, Bill opens up about his reflections on life in California amidst the state's evolving landscape and his thoughts on the appeal of other states like Arizona and Texas. The conversation delves into Bill's profound perspective on resilience, identity, and the essence of what we're truly made of. Bill recounts his personal story of navigating through significant trials, including the fear of losing his business and home during a turbulent period. He emphasizes the importance of understanding our roots and embracing both our strengths and vulnerabilities. Bill's candid discussion on how he and his family confronted these challenges highlights the powerful role of support and mindset in overcoming adversity. Listeners will be inspired by Bill's reflections on personal growth, the impact of family support, and the enduring lessons learned from his experiences. Tune in to gain valuable insights on how to harness your inner strength and navigate through life's obstacles with resilience and purpose. Website- https://scalingcoach.com/ Social Media Links/Handles - https://www.facebook.com/scalingupbizcoach/ https://www.linkedin.com/in/billgall/ https://x.com/billgall

At various points in our lives, we've all misunderstood certain things about mental health—either our own or someone else's. How can we—as business leaders—focus on growth while also being more proactive about mental health solutions so that we can live happier, healthier, less stressed lives? In this episode, Bill talks with an entrepreneur who is passionate about creating supportive communities and has extensive experience in building and scaling businesses globally. Today's guest is Stephen Sokoler, Founder and CEO of Journey, a mental health solution for modern and high-performance organizations. Key topics that Bill and Stephen explore in this episode: - Steven discusses his upcoming book aimed at setting standards for HR in supporting employee mental health.- The need for HR leaders to communicate the importance of mental health investments to CEOs and CFOs using common business language.- Steven's personal story of losing 85 pounds and the transformational impact of meditation on his life.- The benefits of meditation for self-love, expressing love for others, and achieving clarity in personal and professional goals.- The contrast between traditional Employee Assistance Programs (EAPs) that are reactive with Journey's proactive approach.- Examples of how companies like Walgreens have successfully implemented Journey's proactive mental health programs.- The importance of authentic leadership and the impact of showing vulnerability on employee trust and engagement.Chapters in this episode: (2:23) Steven's Book on Mental Health (4:01) Challenges in Corporate Communication(13:14) The Impact of Meditation on Personal and Professional Life (16:56) Journey's Approach to Mental Health (17:15) Proactive Mental Health in Corporate Settings (41:17) Walgreens' Mental Health Initiatives (45:15) The Role of Leadership in Mental Health Thanks to Stephen Sokoler for being on the show! Connect with Stephen on LinkedIn: https://www.linkedin.com/in/stephensokoler/ Learn more about Journey Meditation: https://journey.live/ Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGallBill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today's episode? If so, then please leave a review! Help other business

How can we demystify the practical applications of AI? Phil Pallen doesn't pretend to be an AI expert. But he did research AI probably 100 times more than other “experts” out there. Oh, and he wrote a book about helping businesses kickstart their AI journey. In this episode, Phil shares his experiences using AI for personal branding and client work, all the while focusing on how AI can enhance efficiency and creativity. Phil Pallen is a brand strategist and, when it comes to demystifying AI, a helluva good teacher. Key topics that your host Bill Gallagher and his guest explore in this episode: - The importance of creating content that fulfills you personally, rather than solely for others.- Phil discusses the concept of being "selfish" in content creation, which can make it more engaging and sustainable.- Phil being fired from an internship due to media attention, and using that experience to launch his business.- Bill's skepticism about the overhyped claims of AI. - How AI can provide clear, step-by-step instructions, often outperforming Google search results.- Positive experiences with ChatGPT compared with bad experiences with Claude. - Why AI tools shouldn't be used as a replacement for human creativity.- Using AI for summarizing survey data and creating brand promises. - Using AI for ideating and creating mood boards, storyboards, and visual concepts.Thanks so much to Phil Pallen for being a guest on our show! Pre-order Phil's book, “AI for Small Business: From Marketing and Sales to HR and Operations, How to Employ the Power of Artificial Intelligence for Small Business Success”: http://philp.al/ai-sm Visit Phil's website: https://philpallen.co/ Watch Phil on YouTube: https://www.youtube.com/philpallen Connect with Phil on LinkedIn: https://www.linkedin.com/in/philpallen/ Chapters in this episode: 2:21 Phil Pallen's YouTube Success 4:04 The Evolution of Content Strategy 5:49 Personal Branding 9:22 Brand Affiliations 19:24 AI Tools 28:50 AI in Image Creation 31:14 AI in Personal Branding Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGallBill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership...

As business owners and CEOs, why are we sometimes hesitant to increase our prices? In this episode, Bill talks with a pricing expert about pricing strategies for business growth.Today's guest is Casey Brown, a speaker, author, and founder of Boost Pricing, which helps companies generate more profit by empowering entrepreneurs and sellers to command the prices they deserve.Key topics that Bill and Casey explore in this episode: - How the fear of taking risks hinders confident pricing decisions.- Bill's view that pricing at GE was accidental, not deliberate. - How buyers can lie about pricing, citing customer quotes and invoices as evidence.- Understanding the customer's buying signal and addressing their concerns rather than solely focusing on price.- An example where a restaurant increased prices by 10% on less popular items while leaving popular ones unchanged.- Challenging the idea that charging more than a certain amount is somehow "breaking the rules." - How small price increases can have a significant impact on a company's bottom line. - How best-in-class companies focus on operational delivery, but often neglect to consider pricing power and its potential impact on profitability.Chapters in this episode: (8:15) The psychology behind pricing strategies. (14:07) Pricing strategies in various industries. (18:01) Maintaining trust with clients. (21:37) Pricing strategies and addressing customer objections. (27:16) Raising prices on less sensitive items while keeping prices low on core products. (31:10) Pricing strategies and psychological factors that influence consumer decisions. (38:06) Pricing strategies that focus on value. Thanks to Casey Brown for being on the show! Connect with Casey on LinkedIn: https://www.linkedin.com/in/caseybrownboost/ Learn more about Boost Pricing: http://BoostPricing.com Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGallBill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today's episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts.Subscribe via Spotify:

What are the qualities and mindsets of remarkable people? Today's guest is Guy Kawasaki, who was previously the chief evangelist for Apple and is currently the chief evangelist for Canva. Guy is the host of the "Remarkable People" podcast, an avid surfer, and the author of numerous books, including most recently "Think Remarkable." Key topics that Bill and Guy explore in this episode: - Remarkable people have a growth mindset, believing they can learn and improve.- Guy and Bill's experiences with surfing and wing surfing (aka wing foiling). - Guy emphasizes the impact Steve Jobs had on his life and career.- Learning valuable lessons from bad experiences with bosses. - Bill reflects on his own flaws and moments of anger, acknowledging the complexity of human nature.- Embracing vulnerability and surrounding yourself with supportive people for growth mindset success.- Hiring people who are better than you in their function.- The need for complementary skills and diverse perspectives in a team to achieve success.- How it's not necessarily adversity that makes someone remarkable, but rather how they handle it.- Bill's fear of public speaking and the importance of embracing discomfort. - The concept of a "winner" and how it applies to various aspects of life, including fitness and self-image.Thanks to Guy Kawasaki for being on the show! Get Guy's book, Think Remarkable: https://guykawasaki.com/books/think-remarkable/ Listen to Guy Kawasaki's Remarkable People podcast: https://guykawasaki.com/remarkable-people/ Take Guy's free Canva course: https://www.canva.com/learn/guy-kawasaki/#lessons Connect with Guy on LinkedIn: https://www.linkedin.com/in/guykawasaki Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGallBill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today's episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts.Subscribe via Spotify:

How can we get frontline employees more involved? How can we challenge the conventional wisdom of hustle and grind, instead empowering our employees to do great things? In this episode, Bill and his guest, Derrick Mains, discuss ways to systematize businesses to facilitate innovation and growth. Derrick Mains is a rockstar in optimization and process engineering. With 20+ years of experience transforming 150+ companies, he's a master at turning chaos into efficiency and value. Mains and his team at The Process Fixer jazz up the workplace by automating the boring stuff. Key topics that Bill and Derrick explore in this episode: - Derrick's journey from being a process geek to hosting a podcast about process improvement, “The Process Fixer.” - Why process mapping should be done by frontline employees as they're the ones creating value in the organization. Executives often miss the mark in process improvement due to lack of empathy for frontline employees.- Derrick criticizes hustle culture, arguing it leads to burnout and inefficiency. Instead, he advocates for smarter work practices, not just harder work, to achieve success.- Visual representation in problem-solving and innovation.- The benefits of hiring people with diverse backgrounds and perspectives.- Derrick laments the lack of new ideas in society, citing the recent US presidential debate as an example.- Four key factors for resolving problems in an organization: analysis, design, training, and enforcement.- Bill regrets that American businesses have forgotten the lessons of Deming and other Japanese companies, leading to a focus on bureaucracy and middle management.- Why CEOs should change their incentive structure to focus on customer success, rather than contract value.Thanks to Derrick Mains for being on the show! Connect with Derrick on LinkedIn: https://www.linkedin.com/in/derrickmains/ Learn more about Derrick via The Process Fixer website: http://TheProcessFixer.comListen to the Process Fixer podcast: https://pod.co/theconvergencepodcast Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGallBill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today's episode? If so, then please leave a review! Help other business...

What insights from behavioral science can entrepreneurs use to drive growth? In this episode, Bill and his guest Leslie Zane explore applying behavioral science in marketing, focusing on understanding the instincts of your target audience.Leslie Zane is an authority on harnessing the instinctive mind to accelerate brand and business growth. A marketer, TEDx speaker, and author, she is also the founder of Triggers, a brand consulting firm grounded in behavioral science. Key topics that Bill and Leslie explore in this episode: - Leslie shares her journey in marketing, from Harvard to starting their own company. - The importance of behavioral science in driving growth and scaling companies.- Why most traditional marketing methods don't work well. - The conscious mind is resistant to change, which is why focusing on the instinctive mind can lead to faster and more sustainable growth for brands.- A brand is the cumulative memories and associations that people have attached to it. - Three rules for building brands in the mind: large physical footprint, distinctiveness, and positive associations.- Familiarity is more powerful than uniqueness in marketing, since people are more likely to connect with familiar brands.- The importance of distinctiveness versus uniqueness in branding, using examples from Aquafina and McDonald's.- The importance of targeting a larger audience rather than just focusing on existing customers.- Negative associations can be reversed by telling the truth about a company's practices.Thanks to Leslie Zane for being on the show! Get Leslie's book: The Power of Instinct: The New Rules of Persuasion in Business and Life: https://amzn.to/3Lq6ohh Connect with Leslie on LinkedIn: https://www.linkedin.com/in/lesliepicotzane/ Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGallBill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today's episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts.Subscribe via Spotify: https://spoti.fi/3PGhWPJSubscribe via Apple...

If you're an entrepreneur looking to create a remote team, how can you find high-end freelancers? John Winsor is an expert on the concept of “open talent,” which he's written a book about. He's also started six companies and is cofounder of an organization that has the goal of revolutionizing the workplace for a billion people by 2025. Key topics that Bill and John explore in this episode: - John discusses his book, Open Talent, and experiences applying his theories on open talent in business.- John's story about using $10,000 of his own money to fund a pitch to Harley-Davidson.- The challenges of implementing new ideas in the French advertising industry, including resistance from the French creative team, who felt threatened by an American upstart disrupting their industry.- NASA's early use of open innovation. - NASA's shift from an organization with 17,000 full-time employees to a networked organization with 110 million people to solve problems.- The average salary for AI engineers is high, but there are many people getting paid well without being exceptionally skilled, creating a correction in the industry.- Using freelancers and vendors for work, rather than traditional employees.- The challenges of scaling open talent in a corporate environment, citing the difficulty of navigating a sea of supply and evaluating freelancer quality.- The challenges of finding and selecting top talent in the tech industry.- The need for transparency and post-mortem debriefs to improve the startup ecosystem.Thanks to John Winsor for being on the show! Visit John's website: https://johnwinsor.comGet John's book: Open Talent: Leveraging the Global Workforce to Solve Your Biggest Challenges: https://amzn.to/3Y8sdtk Connect with John on LinkedIn: https://www.linkedin.com/in/johntwinsor/ Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGallBill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today's episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts.Subscribe via Spotify:

How can a resilient and positive mindset help entrepreneurs overcome challenges? In this episode, Bill Gallagher and his guest explore turning trials into triumphs, focusing on the future, and addressing mental health issues in the workplace. Today's guest, Paul Gencarella Jr., believes in the power of a positive mindset and helps people transform their lives in health, wealth and relationships.Key topics that Bill and Paul explore in this episode (plus chapter titles with timestamps): - How Paul's mental health struggles led to a new perspective on his business.- Encouraging openness around our mental health issues. - The need for leaders to recognize and address mental health issues. - Seeking personal fulfillment versus just pleasing others.- The importance of identifying and developing strengths, particularly in leadership roles.- Paul's son's cancer and how Paul and his wife talked openly about the cancer in front of their son.- The power of gratitude and positive thinking. Thanks to Paul Gencarella Jr. for being on the show! Get in touch with Paul via pauljrconti@gmail.comConnect with Paul on LinkedIn: https://www.linkedin.com/in/paul-gencarella-jr-self-image-advisor-25519519b/ Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGallBill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today's episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts.Subscribe via Spotify: https://spoti.fi/3PGhWPJSubscribe via Apple Podcasts: https://apple.co/3PKe00uBill on Facebook: https://www.facebook.com/billgall/ Bill on Twitter/X: https://twitter.com/billgall Chapters in this episode: 0:06 Overcoming challenges in business and personal life. 6:14 Managing mental health issues. 9:13 Personal growth and fulfillment. 15:32 Self-improvement. 21:35 Personal...

What are some practical ways we can elevate and support vulnerability, human connection, and bold kindness in our workplaces? In this episode, Bill Gallagher and his guest explore the need for leaders to be authentic, trustworthy, and empathetic towards their team members. Cathy Thorpe is today's guest. As the CEO of a home care services company with 400+ franchise locations, Cathy aims to transform the global aging experience. An advocate for senior autonomy and dignified living, she is also the author of the bestselling, Bold Kindness: A Caring, More Compassionate Way to Lead.Key topics that Bill and Cathy explore in this episode: - Cathy's personal experience with a bad boss, leading to disengagement and a new leadership journey.- Cathy's story of scaling Nurse Next Door to over 400 franchise locations worldwide. - Bringing joy back into someone's life through personalized care.- The importance of connecting with the person receiving care, beyond just the physical aspects.- Taking bold actions to close a deal and trusting in a colleague's abilities.- Fostering a culture at Nurse Next Door that emphasizes self-led people, bold conversations, and kindness in relationships.- How a mentor saw more in Cathy than she saw in herself. - The contrast between different work cultures that emphasize different values. - The loss of Cathy's husband to cancer. - Bringing your full self to work and leading by example. - Connecting with employees on a personal level to create a supportive work environment.- Hiring people who fit your company culture.- Inspiring others to take chances and be better humans.- The importance of honesty and vulnerability in meetings.- Cathy's book Bold Kindness explores the concept of kindness in the workplace, including how it can be practiced and the benefits it can bring to CEOs and their teams.- The impact physical positioning has on conversations, and how sitting on a couch (instead of at desks) might lead to increased vulnerability and openness in conversations. Thanks to Cathy Thorpe for being on the show! Connect with Cathy on LinkedIn: https://www.linkedin.com/in/cathythorpe/ Learn more about Nurse Next Door and happier aging: https://www.nursenextdoor.com Get Cathy's bestselling book, Bold Kindness: A Caring, More Compassionate Way to Lead: https://amzn.to/3xHhhIh Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGallBill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne

Can entrepreneurs and business owners hire for cultural fit instead of trying to train new employees on your culture? Put another way, could your company take an approach to HR that could be summarized as: “We don't train culture; we hire it”? In this episode, Bill talks with Steve Robinson, who worked for three decades for a company that firmly believed that they didn't train for culture, that they instead hired it. Steve Robinson is a consultant, author, and speaker specializing in organizational culture, brand strategy, marketing, and advertising. As the former EVP and CMO of Chick-fil-A, he led their marketing, advertising, brand, menu, and hospitality strategies.Key topics that Bill and Steve explore in this episode: - Chick-fil-A's success is due to careful candidate selection and empowering employees, managers, and leaders.- Trust in leadership. - Maintaining culture through training, reinforcement, and consistent messaging.- Chick-fil-A's culture is built around clarity of purpose, core values, and brand promise.- Chick-fil-A finds and trains independent contractors to run stores, sharing profits and motivating them to deliver great customer experience.- Multi-million dollar mistakes. - Chick-fil-A's decision to differentiate itself from competitors.- The Blue Ocean Strategy. - Understanding your customer's lifestyle and values, not just their demographics. - The success of a billboard campaign that featured cows wearing Chick-fil-A t-shirts, generating buzz and publicity.Thanks to Steven A. Robinson for being on the show! Connect with Steve on LinkedIn: https://www.linkedin.com/in/steve-robinson-2a50921b/ Learn more about S Robinson Consulting: https://srobinsonconsulting.com/ Get Steve's book, "Covert Cows and Chick-fil-A": https://faithgateway.com/products/covert-cows-and-chick-fil-a-how-faith-cows-and-chicken-built-an-iconic-brand-1 Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGallBill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today's episode? If so, then please leave a review! Help other business leaders discover the Scaling Up Business podcast so they, too, can benefit from the ideas shared in these podcasts.Subscribe via Spotify: https://spoti.fi/3PGhWPJSubscribe via Apple Podcasts: https://apple.co/3PKe00uBill on Facebook: https://www.facebook.com/billgall/ Bill on Twitter/X: https://twitter.com/billgall Chapters in this episode: (0:05) Scaling businesses. (5:00) Leadership and trust at Chick-fil-A. (11:41) Maintaining culture through purpose and values. (17:57) Chick-fil-A's brand promise. (24:07) Chick-fil-A's growth strategy. (29:54) Marketing strategies in the fast food industry. (36:05) Learning from mistakes. (41:25) Brand growth. This episode was produced by Story On Media & Marketing:...

Unlock the secrets to setting powerful priorities that drive action and ensure success! In this video, Bill breaks down how to create specific, measurable, and actionable quarterly priorities that align with your annual goals. Learn to avoid vague objectives and discover the right way to formulate priorities with clear metrics, verbs, and ownership. With these strategies, you'll turn your goals into tangible results and boost your business performance. Keep scaling.___Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth.Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshopBill on LinkedIn: https://www.LinkedIn.com/in/BillGallBill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoachVisit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth.Did you enjoy today's episode? If so, then please leave a review! Help other business leaders discover the Scaling Up Business Podcast so they, too, can benefit from the ideas shared in these podcasts.Subscribe via Spotify: https://spoti.fi/3PGhWPJSubscribe via Apple Podcasts: https://apple.co/3PKe00uBill on Facebook: https://www.facebook.com/billgall/Bill on Twitter/X: https://twitter.com/billgallThis episode was produced by Story On Media & Marketing: https://www.successwithstories.com