Podcasts about Scale up

Het Rotterdamse chipmachinefabrikant Nearfield is een unicorn geworden - een bedrijf dat nog niet op de beurs genoteerd is, maar al wel gewaardeerd wordt op meer dan 1 miljard. De reden? Een investeringsronde waarbij 380 miljoen dollar binnen werd gehaald. Volgens Nearfield de grootste investeringsronde ooit in Nederland in een deeptechbedrijf. De nieuwe waardering van het bedrijf, dat meetmachines ontwikkelt die chipfouten op atoomniveau opsporen, is 1,6 miljard. We praten erover met techredacteur Bert van Dijk. Lees: Recordinvestering moet Nearfield sleutelrol in chipindustrie geven Keir Starmer is gisteren afgetreden als premier van het Verenigd Koninkrijk. De timing is opvallend: vandaag is het precies tien jaar geleden dat de Britten zich in een referendum uitspraken voor een vertrek uit de Europese Unie. Sinds dat Brexit-referendum zag het land een reeks premiers komen en gaan. Starmer was de zesde premier in die periode. Samen met onze correspondent in het Verenigd Koninkrijk, Joost Dobber, bespreken we de oorzaak van zijn aftreden en de vraag die nu voorligt: hoe verder met het VK? Lees: Keir Starmer treedt af als premier van het Verenigd Koninkrijk Wie erft je digitale leven? Daarover praten we met medewerker FD Persoonlijk, Daphne van Dijk. Bij nalatenschap denken we snel aan materialistische zaken of geld maar steeds vaker omvat het ook digitale bezittingen, zoals foto’s en cryptovaluta’s. Veel Nederlanders hebben niet vastgelegd wat daar na hun leven mee moet gebeuren, wat steeds vaker tot problemen leidt. Volgens onderzoek van de Alliantie Digitaal Samenleven gaat dit om 85% van de bevolking. Lees: Wie erft je digitale leven? Redactie en montage: Floyd Bonder, Hanna van Spijk & Sophia WoudaPresentatie: Sophia WoudaSee omnystudio.com/listener for privacy information.

In this episode of The IT Experts Podcast, we explore one of the most powerful leadership skills any MSP owner can develop: self-awareness. While many business conversations focus on strategy, sales, systems, and growth, this discussion takes a different path. I am joined by leadership coach Julie Hutchison and Managing Director of Mark1 IT Mark Stevens to unpack how self-awareness impacts you, your team, and ultimately the success of your business.     The conversation begins with Mark sharing his own leadership journey and the challenges he experienced as his business grew. Like many MSP owners, he found himself frustrated when team members did not perform in the way he expected. He wanted people to move at the same speed, think in the same way, and approach challenges with the same intensity. Over time, that created pressure, frustration, and a growing disconnect between what he wanted from his team and what they were able to deliver.     What makes this episode particularly valuable is Mark's honesty. Rather than focusing on what was wrong with his team, he reflects on what he discovered about himself. Through coaching, reflection, and experience, he began to understand that many of the challenges within the business were connected to the way he was showing up as a leader. This realisation became the starting point for meaningful change.     Julie explains that self awareness is not simply about understanding your personality. It is about recognising the impact your behaviour has on other people. Every leader influences the confidence, motivation, and performance of their team. When leaders become more aware of how they communicate, react under pressure, and set expectations, they create an environment where people can thrive.     A key moment in the discussion centres around behavioural profiling and understanding different communication styles. Mark shares how learning about his DISC profile helped him recognise that not everyone thinks, works, or processes information in the same way. What felt obvious and straightforward to him often felt overwhelming or unclear to others. Developing greater self-awareness allowed him to adapt his communication and lead people more effectively.     The conversation also explores the relationship between self-awareness and emotional intelligence. Mark talks openly about recognising the impact of stress, fatigue, and even lifestyle choices on the way he interacted with his team. Rather than allowing frustration to dictate his behaviour, he learned to pause, reflect, and respond more intentionally. This shift created stronger relationships and helped build trust throughout the business.     One of the most powerful themes throughout the episode is the idea that leadership starts with personal responsibility. It is easy to blame team members when results are not where you want them to be. It takes courage to hold up the mirror and ask what role you might be playing in the situation. Julie introduces the concept of "Can't, Won't, Don't", a framework that helps leaders understand whether team members lack capability, confidence, motivation, or clarity. Instead of assuming people are underperforming, leaders are encouraged to become curious and seek understanding.     As self-awareness increases, leaders become better equipped to identify the real barriers holding their teams back. They stop reacting emotionally and start creating conditions where people can succeed. This leads to improved communication, stronger accountability, and greater engagement across the organisation.     Mark also shares how greater self-awareness transformed the culture inside Mark1 IT. What was once a source of frustration became a business environment he genuinely enjoys. Team members became more confident. Conversations became more productive. The business became more structured and aligned. Most importantly, people started taking ownership and making decisions with confidence.     The discussion highlights another important lesson for MSP owners. Self-awareness is not a destination. It is an ongoing process. Every stage of business growth brings new challenges, new responsibilities, and new opportunities for personal development. The leaders who continue to learn, reflect, and adapt are the ones who create sustainable success for themselves and their teams.     Throughout the episode, Ian, Julie, and Mark remind us that people are the most valuable asset in any business. Systems, technology, and processes all matter. Yet the way leaders think, behave, and communicate has a profound impact on everything else. When leaders invest in their own growth, they create ripple effects that influence culture, performance, and long-term business results.     If you have ever found yourself frustrated with your team, questioning why people are not taking ownership, or wondering why progress feels slower than it should, this episode offers a valuable perspective. It provides practical insights, honest reflections, and powerful reminders that leadership begins with understanding yourself first.     Self-awareness creates clarity. Clarity builds confidence. Confidence helps people perform at their best. When leaders embrace that journey, they create stronger businesses and more fulfilling places to work.    Connect with Mark Stevens through LinkedIn and his website.    Make sure to check out our Ultimate MSP Growth Guide, a free guide that walks you through a proven process to take your MSP from stuck to scalable, without working even more hours. It's 44 pages rammed with advice, insights and inspiration to help you decide what support is available to you now if you want to grow and scale your business. Click HERE to get your copy.    Connect on LinkedIn HERE with Ian and also with Stuart by clicking this LINK    And when you're ready to take the next step in growing your MSP, come and take the Scale with Confidence MSP Mastery Quiz. In just three minutes, you'll get a 360-degree scan of your MSP and identify the one or two tactics that could help you find more time, engage & align your people and generate more leads.    If you're serious about growth and want to explore what this could look like for your MSP, you can book a Right Fit Clarity Call with us HERE.  OR   To join our amazing Facebook Group of over 400 MSPs where we are helping you Scale Up with Confidence, then click HERE  Until next time, look after yourself and I'll catch up with you soon!   

Hi, wir sind Marc & Dave, zwei Unternehmer nach Gründung, Scaleup und EXIT. Wir wollen Wissen und Emotionen weitergeben und treffen uns regelmässig zum virtuellen Ping Pong. Wie damals beim Tischtennis im eigenen Startup

Même quand on connaît la théorie du MVP par cœur, on tombe dans le piège. Thomas l'a vécu avec Relationchips : malgré toute sa connaissance de la méthode Lean, il a développé trop longtemps avant d'aller confronter son produit au marché.Dans cet extrait, Thomas décortique avec honnêteté pourquoi les développeurs ont cette tendance naturelle à sur-développer, même quand ils savent qu'il ne faut pas. Entre zone de confort technique, perfectionnisme et résistance à la confrontation client, il partage les leçons tirées de ses échecs entrepreneuriaux.————— THOMAS SERTORIO —————Retrouvez Thomas sur LinkedIn : https://www.linkedin.com/in/thomassertorio/————— RESSOURCES —————Lean StartupProduct HuntY Combinator (YC)————— 5 ÉTOILES —————Si cet épisode vous a plu, pensez à laisser une note et un commentaire - c'est la meilleure façon de faire découvrir le podcast à d'autres personnes !Envoyez-moi une capture de cet avis (LinkedIn ou par mail à dx@donatienleon.com) et je vous enverrai une petite surprise en remerciement.

Most business owners spend years building their company, yet very few spend any time building an exit strategy. In this month's ScaleUp Radio Shorts episode, Kevin Brent and Louise Blunt explore why exit planning isn't really about leaving your business. It's about creating a stronger, more valuable, and less owner-dependent company today. The reality is sobering. For many founders, their business is their most valuable asset after their home, yet the vast majority have no formal exit plan. Even fewer achieve the outcome they hoped for when they eventually sell. The good news? The same disciplines that increase business value are the very things that help you scale more effectively, improve profitability, and create greater freedom as an owner.   In This Episode Why Exit Planning Is Really a Growth Strategy An exit plan should not be something you create a few years before retirement. Instead, it should become a framework for building a stronger business today. The systems, processes, leadership capability and recurring revenues that make a company attractive to buyers are exactly the same things that make a business easier to run and scale. Understanding What Your Business Is Really Worth Many founders significantly overestimate the value of their business. Kevin and Louise discuss: Typical valuation methods for SME businesses Profit multiples and how they influence value The difference between EBITDA and Seller's Discretionary Earnings (SDE) Why two businesses with similar profits can command very different valuations The Eight Drivers of Business Value The Entrepreneurial ScaleUp System identifies eight key drivers that influence valuation, including: Financial Performance Growth Potential Recurring Revenue Customer Satisfaction Monopoly Control Switzerland Structure Hub and Spoke Transferability and independence from the founder Improving these areas can significantly increase both the value and attractiveness of your business. The Most Important Driver: Hub and Spoke One of the biggest value destroyers is founder dependency. If every key decision, relationship and process relies on the owner, the business becomes difficult to sell and difficult to scale. Kevin and Louise discuss how founders can: Document key processes Develop leadership capability Delegate responsibilities Build systems that reduce reliance on the owner The ultimate goal is to create a business that continues to thrive without you. Finding the Right Buyer The discussion also explores: Strategic buyers versus financial buyers Why existing customers, suppliers and competitors are often the most likely acquirers How strategic buyers can pay significant premiums Why businesses roughly ten times your size may represent ideal acquisition targets Creating a Practical Exit Plan Your exit strategy does not need to be complicated. A simple two or three-page document can cover: Personal objectives Current business valuation Investment story Target buyers Improvement priorities across the value drivers 12 to 24-month action plans   Key Standout Message "An exit plan is actually a growth plan in disguise." The actions that increase business value are the same actions that improve scalability, profitability and owner freedom.   The One Key Thing Build a business that can thrive without you. The biggest factor influencing both valuation and scalability is reducing founder dependency. The sooner you start transferring knowledge, developing leaders and creating systems, the more options you'll create for your future.   90-Day Action Challenge Block out 90 minutes and: Score your business against the eight value drivers. Identify your three weakest areas. Map potential future buyers. Create your investment story. Commit to three actions for the next 90 days.   Smart90 Feature Most founders I speak to feel busy but stuck; plenty happening, but not always clear on what genuinely matters most this quarter. If that's you, the G90 Summit is worth a look. A structured half-day where we work through everything competing for your attention, get clear on the three to five things that must happen in the next 90 days, then commit to them and build the system to make sure they actually happen. Quarterly, virtual, £97 a seat. Smart90.co.uk/summit   This episode was created using AI

In this episode, Mike and Ben welcome Creators Leverage Guild member Andy Ly for a conversation about scaling an Amazon Influencer business, hiring virtual assistants, and focusing more on the activities that actually drive revenue.If you're interested in learning more from Andy, he currently offers three programs: Hire Up, Scale Up, and the full LyPad Complete Program. His Scale Up course is also currently on sale for a limited time. We'll leave the affiliate link below for anyone who wants to check those out and learn more.Andy shares his story of leaving a 15-year corporate career, discovering the Amazon Influencer Program, and growing from zero to five figures a month in a relatively short period of time. The conversation covers how he used Creator Connections, targeted product research, and comparison videos to grow more efficiently while building systems that supported scale.A big part of this episode focuses on virtual assistants and how creators can start thinking differently about delegation. Andy breaks down when he hired his first VA, what different roles can cost, the difference between general and specialized help, and why workflows, SOPs, and communication systems matter if you want outsourcing to actually work.Mike, Ben, and Andy also talk through the tools he uses to manage a team, including Slack, Dropbox, Frame.io, and Google Drive, along with the importance of staying focused on the highest-value tasks instead of getting stuck in low-return work.Toward the end of the episode, Mike and Ben share an exciting new partnership with Andy Ly and LyPad Academy. Going forward, Creators Leverage Guild will also be the home for Andy's community, creating more opportunities for creators who want support around hiring, scaling, and building a stronger content business.If you are an Amazon Influencer, content creator, or entrepreneur trying to scale more efficiently, build better systems, and learn how virtual assistants can help you grow, this episode is packed with practical insight.____________________Take one of Andy's Virtual Assistant courses:Scale Up on sale for limited time!LyPad AcademySubscribe to Andy's YouTube Channel!LyPad Academy Channel____________________JOIN THE COMMUNITYIf you are looking for deeper strategy, accountability, & honest conversations with other serious content creators, the Creator's Leverage Guild was built for exactly thatLearn more and join here:⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Creator's Leverage Guild⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠_____________________CHECK OUT OUR 2 NEW EBOOKS THAT JUST LAUNCHED!⁠⁠⁠⁠⁠⁠⁠⁠⁠The AIP Master Guide⁠⁠⁠⁠⁠⁠⁠⁠⁠ - Stop guessing your way through AIP. The AIP Master Guide is your go-to resource for setup, backend navigation, Store IDs, payments, uploads, & more.⁠⁠⁠⁠⁠⁠⁠⁠⁠Leveraging Brand Deals Playbook⁠⁠⁠⁠⁠⁠⁠⁠⁠ - Stop leaving money on the table. The Leveraging Brand Deals Playbook helps you pitch smarter, negotiate better, & turn free product offers into real paid opportunities._____________________JOIN OUR FREE FACEBOOK COMMUNITYConnect with other Amazon Influencers & content creators, ask questions, & stay up to date on what is working right now.⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Amazon Influencer Success Facebook Group⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠_________________________TOOLS AND RESOURCES FOR CREATORSViral VueMake smarter content decisions & grow faster.⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Try Viral Vue here⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Use code STRAHL10 for 10% off for lifeOinkTrack earnings & performance across platforms.⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Try Oink here⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Use code STRAHL10 for 10% off for lifeGeniuslinks: Our #1 Deeplinking Pick!⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Try Geniuslinks!⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠VidiQ: Our #1 pick for YouTube channel Insights!⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Try VidIQ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Affiliate links. We may earn a small commission at no extra cost to you.__________________________CONTACTHave a question, collaboration opportunity, or topic request?Email: mike@creatorsleverageguild.com

In this episode of the IT Experts Podcast, we explore one of the most overlooked opportunities for MSP growth: exhibitions and events. If you have ever invested time and money into a trade show, only to come away wondering whether it was worth it, this conversation with Steve Lloyd is essential listening.     Many MSP owners know they need to get out into the market, meet potential clients, build relationships, and generate fresh opportunities. The challenge is that exhibitions can often feel uncomfortable, especially for technical founders who are far more confident discussing technology than approaching strangers in a busy exhibition hall. The result is that many businesses turn up with a couple of banners, a table full of brochures, and a hope that the right people will stop by. According to Steve Lloyd, that approach is exactly why so many exhibitors fail to see a return on their investment.     Throughout this episode, Steve Lloyd shares a completely different way of thinking about exhibitions. Rather than viewing them as a one-day event, he encourages MSPs to see them as part of a much larger business development process. Success begins long before the doors open and continues long after the exhibition has finished.     One of the most powerful insights from the conversation is the idea that you are not simply renting a stand. You are creating a temporary shop inside a temporary shopping centre. When viewed through that lens, everything changes. You start thinking about customer experience, visibility, engagement, staff preparation, and follow up. You begin asking better questions about what success actually looks like and how you can create meaningful conversations with the people who matter most.     Steve Lloyd explains that many exhibitors make the mistake of accepting the standard setup provided by the venue. Tables become barriers. Brochures create clutter. Team members sit behind their stand waiting for visitors to approach. Unfortunately, that approach rarely creates energy, excitement, or engagement.     Instead, Steve Lloyd encourages businesses to take ownership of their space. Every element of the stand should support a clear message. Visitors should immediately understand who you help, what problem you solve, and why they should engage with you. Simplicity becomes a competitive advantage. Clear messaging consistently outperforms complicated explanations and technical jargon.     The discussion also highlights an important challenge many MSP owners face. Technical expertise does not automatically translate into effective communication. It is easy to fall into the expert trap and overwhelm prospects with information. Steve Lloyd explains that successful exhibitors learn how to simplify complex ideas and connect with people who may have very little technical knowledge. Confidence comes from clarity, and clarity helps create stronger conversations.     Another key theme throughout the episode is preparation. Steve Lloyd introduces what he calls the Exhibition Life Cycle, a framework built around preparation, promotion, execution, and follow up. Each stage plays a critical role in determining the overall success of an exhibition.     Preparation involves far more than ordering banners and booking accommodation. It includes defining objectives, developing messaging, planning customer journeys, training staff, preparing follow up processes, and ensuring there are no surprises on the day. The more preparation that happens in advance, the more confident and effective your team becomes during the event itself.     Promotion is another area where many businesses leave opportunities on the table. Steve Lloyd encourages exhibitors to build anticipation before the event begins. The most successful stands create awareness and excitement before visitors even arrive at the venue. This helps maximise engagement and creates momentum throughout the event.     When it comes to execution, the conversation focuses heavily on human interaction. While games, competitions, and attractions can help capture attention, Steve Lloyd believes that well trained staff remain the most valuable asset on any exhibition stand. Great conversations consistently outperform gimmicks when it comes to building trust and generating quality leads.     The discussion also challenges the traditional approach to exhibition competitions. Rather than offering prizes that attract everyone, Steve Lloyd recommends prizes that attract the right people. A free workshop, assessment, training session, or educational event creates far more value than generic prizes that have no connection to your expertise. The goal is to bring prospects into your world and allow them to experience the value you provide.     Perhaps the most important takeaway from this episode is that exhibitions are not about making immediate sales. They are about starting meaningful conversations with the right people. Every interaction becomes part of a larger relationship building process that continues long after the exhibition has ended.     If you want to generate better results from your next event, this conversation with Steve Lloyd provides a practical framework you can implement immediately. From creating stronger messaging and improving stand design to building effective follow up systems, the advice shared in this episode will help you approach exhibitions with greater confidence, structure, and purpose.     Whether you are attending your first trade show or looking to improve the return on events you already invest in, the lessons from Steve Lloyd offer a clear roadmap for turning exhibitions into a powerful growth channel for your MSP.    Connect with Steve Lloyd through LinkedIn and his website.    Make sure to check out our Ultimate MSP Growth Guide, a free guide that walks you through a proven process to take your MSP from stuck to scalable, without working even more hours. It's 44 pages rammed with advice, insights and inspiration to help you decide what support is available to you now if you want to grow and scale your business. Click HERE to get your copy.    Connect on LinkedIn HERE with Ian and also with Stuart by clicking this LINK    And when you're ready to take the next step in growing your MSP, come and take the Scale with Confidence MSP Mastery Quiz. In just three minutes, you'll get a 360-degree scan of your MSP and identify the one or two tactics that could help you find more time, engage & align your people and generate more leads.    If you're serious about growth and want to explore what this could look like for your MSP, you can book a Right Fit Clarity Call with us HERE.  OR   To join our amazing Facebook Group of over 400 MSPs where we are helping you Scale Up with Confidence, then click HERE  Until next time, look after yourself and I'll catch up with you soon! 

Hi, wir sind Marc & Dave, zwei Unternehmer nach Gründung, Scaleup und EXIT. Wir wollen Wissen und Emotionen weitergeben und treffen uns regelmässig zum virtuellen Ping Pong. Wie damals beim Tischtennis im eigenen Startup

In this special edition of ScaleUp Radio Shorts, Kevin Brent and Louise Blunt revisit three standout conversations from recent ScaleUp Radio episodes to uncover a common thread running through them all. At first glance, these guests appear to operate in completely different worlds. Maritsa Inglessis specialises in people and HR. Peter Juhasz helps businesses generate growth through AI-powered revenue systems. Simon Bird works with founders on strategy, creativity and mindset. Yet all three are helping business owners solve the same challenge: escaping the founder trap. Whether you're struggling with people issues, feeling overwhelmed by growth challenges, or finding yourself stuck in the day-to-day running of the business, this episode offers practical insights to help you regain control and create a business that works for you, rather than because of you. In this episode: Why founders often become the biggest bottleneck in their own business Simon Bird explores the psychological challenges many founders face after years of building their companies. What starts as passion and excitement can gradually become pressure, responsibility and a sense of being trapped by the very business they created. The power of "Permission to Pause" Maritsa Inglessis introduces a powerful concept: giving yourself permission to stop, reflect and assess what your business actually needs before adding more people, processes or complexity. How poor onboarding and founder dependency drive employee turnover Learn how one business transformed from 100% staff turnover to retaining every employee for two years by improving onboarding, communication and delegation. Why drawing your business can reveal more than months of meetings Simon shares a fascinating exercise where founders visually represent their business challenges, uncovering hidden operational issues and alignment problems that traditional discussions often miss. Why most AI and growth initiatives fail Peter Juhasz explains why overcomplicating growth through multiple agencies and disconnected tactics often leads to frustration and burnout, and why combining AI with human expertise is critical for success. The role fear plays in leadership From difficult conversations with employees to making strategic decisions, all three guests highlight how fear can prevent founders from taking the actions their businesses need most. Key lessons from the discussion Stop trying to solve every problem yourself. Build systems rather than relying on heroics. Invest in proper onboarding and people development. Create space for strategic thinking. Don't confuse activity with progress. Use AI as an amplifier, not a replacement for expertise. Seek outside perspectives through coaches, advisors and trusted partners. Focus on building a business that can operate successfully without constant founder intervention. Standout Quote "Get the problem out of the founder's head and onto the table." About Smart90 Most founders I speak to feel busy but stuck; plenty happening, but not always clear on what genuinely matters most this quarter. If that's you, the G90 Summit is worth a look. A structured half-day where we work through everything competing for your attention, get clear on the three to five things that must happen in the next 90 days, then commit to them and build the system to make sure they actually happen. Quarterly, virtual, £97 per seat. Find out more at Smart90.co.uk/summit. Listen to the full interviews If you enjoyed these insights, make sure you also listen to the full conversations with: Maritsa Inglessis Peter Juhasz Simon Bird Each episode explores these topics in far greater depth and provides practical advice you can apply immediately within your own business.   Production Note This episode of ScaleUp Radio was produced with the aid of artificial intelligence to support content preparation, editing and production workflows. ScaleUp Radio is brought to you by Smart90 and inspired by the Entrepreneurial ScaleUp System, helping ambitious business owners scale with greater clarity, focus and confidence. LinkedIn & Instagram Post Have you accidentally become the biggest bottleneck in your own business? In this latest ScaleUp Radio Shorts episode, Louise Blunt and I reflect on three brilliant conversations with Maritsa Inglessis, Peter Juhasz and Simon Bird. They each approach business growth from a completely different angle: People and HR. AI and lead generation. Strategy and founder mindset. Yet they all uncovered the same challenge. The Founder Trap. The point where the business starts depending on you for everything, leaving you busy, overwhelmed and struggling to focus on what really matters. A few key lessons from the discussion: ✔️ Give yourself permission to pause before adding more people, processes or complexity ✔️ Great onboarding and clear expectations reduce turnover and increase performance ✔️ AI works best when combined with human expertise and accountability ✔️ The best leaders don't carry every problem themselves If you're trying to scale while feeling stuck in the day-to-day, this episode is packed with practical insights. Listen here: [Insert Episode Link] #ScaleUpRadio #Smart90 #StopTheDrift #G90Summit #BusinessStrategy #LeadershipDevelopment #FounderMindset #NinetyDayPlanning BizSmart Comment A brilliant ScaleUp Radio Shorts episode that brings together three very different perspectives on one challenge most founders face. Well worth a listen if you're trying to create a business that scales without depending on you for everything. Smart90 Comment Most business owners don't need another tactic. They need clarity on what matters most next. This ScaleUp Radio Shorts episode is full of practical insights to help founders step back, refocus and build a business that can grow sustainably. :::

————— COACHING —————Vous êtes leader tech ou product face à des défis majeurs ?

Great science doesn't always translate into a scalable product, and that gap can stall even the most promising innovations. In this Mol Bio Minutes episode, Steve Lewis explores a common challenge in biotech: moving from a validated assay or prototype to a commercially viable product. While scientific teams often achieve strong early results, scaling requires coordination across design, engineering, materials, and manufacturing, which typically involves multiple vendors. This fragmented process introduces delays, misalignment, and risk. The episode highlights how physical product design, especially for consumables like microfluidic cartridges or custom plastics, can ultimately determine whether a solution reaches the market. By integrating design, prototyping, and manufacturing under one roof, Thermo Fisher Scientific's Plastics Prototyping Services aim to streamline this transition. Early consideration of materials, manufacturability, and reagent compatibility enables faster iteration and more efficient scale-up, particularly for startups navigating growth stages. Ultimately, the message is clear: if your biology works but your product doesn't scale, the problem is solvable. With the right integrated approach, innovation doesn't have to stall, it can move efficiently from idea to impact. Helpful resources and links: Learn more about Thermo Fisher Plastics Prototyping Services Access information about reagents and raw materials for use in your product(s) Subscribe to get future episodes as they drop and if you like what you're hearing we hope you'll share a review or recommend the series to a colleague.  Visit the Invitrogen School of Molecular Biology to access helpful molecular biology resources and educational content, and please share this resource with anyone you know working in molecular biology. For Research Use Only. Not for use in diagnostic procedures.

In the latest in our mini-series of episodes focused on navigating the “scaleup inflection point”, Dave Corlett sits down with Stuart Shingler, VP Marketing at Legora, to unpack one of the most remarkable growth stories in tech.After over a decade of experience building marketing functions at category-defining companies including Klarna, Tink, and Visa, Stuart joined Legora when it was still a small (but growing) AI platform for lawyers called Leya. Under his expert guidance, they rocketed to $100M ARR faster than almost any company in history. Approaching that critical inflection point signalled something major for the company's founders; their brand wasn't keeping pace with the rapid growth they were experiencing in Europe. So as they entered another huge market - the US - they took the bold step of rebranding to Legora. And they haven't looked back since.Stuart shares how they navigated such a high-stakes rebrand whilst still very much in hyper-growth mode. He and Dave also get into:why changing their name was about signalling a new era of global leadershipmaking the bold leap straight from Swedish startup to global leader in a third of the time it usually takes, skipping multiple steps in the process why "slowing down" the brand's evolution is actually the secret to moving fastwhy Legora avoids the "AI" label in their marketing to focus on human impact and lawyer-led storytellinghow to prevent "brand drift" when you're rapidly expanding around the worldWhether you're a founder scaling a startup or a marketer trying to find an authentic voice in the AI noise, this conversation is a masterclass in building a brand that's as sophisticated as the technology behind it.

About the Show:"Black Paper Party doesn't exist if it's not for the authentic representation of the Black diaspora and our products." – Jasmine HudsonWhat does it really take to build a business rooted in culture, stay true to your mission, and scale to 20,000 points of distribution—all from Northwest Arkansas? Jasmine Hudson, co-founder of Black Paper Party, is living proof that it's possible.In this episode of I Am Northwest Arkansas®, host Randy Wilburn welcomes Jasmine back for a candid and wide-ranging conversation about entrepreneurship, representation, and what growth really looks like when you refuse to compromise your values. From packing orders in her garage during the early days to landing shelf space with major retailers, Jasmine pulls back the curtain on the journey—including what really happened after the Shark Tank cameras stopped rolling.Jasmine also shares how Black Paper Party is using AI and technology to operate smarter, what it means to be selected for the prestigious Endeavor Heartland Scale Up Accelerator, and why staying connected to the mission of celebrating Black joy and culture has been their greatest competitive advantage.Whether you're a founder grinding through the early stages, an entrepreneur looking to scale without losing your soul, or someone who simply believes that representation matters—this episode is for you. Pull up a chair and get ready to be inspired.Key Takeaways:Authenticity Matters: Staying true to your mission and serving your community is at the heart of lasting growth and brand loyalty.Growth Is a Journey: Black Paper Party went from the garage to major retailers by focusing on both process and relationships.Technology as a Tool: Leveraging AI can help small teams do more, from managing e-commerce to automating business tasks—but it should never replace original thinking.Retail Wisdom: Walmart can be a powerful incubator for brands, especially for those who understand their customer and the importance of scalability.Community and Networking: Programs like Endeavor Heartland Scale Up provide important mentorship and support, but you have to put in the work to benefit.Resilience in Business: Setbacks, like shipping disasters or lost deals, are part of the journey—true grit keeps you moving forward.All this and more on this episode of the I Am Northwest Arkansas® podcast.Important Links and Mentions on the Show*Website: Black Paper PartyBlack Paper Party on InstagramBlack Paper Party on FacebookBlack Paper Party on LinkedInEndeavor Heartland Scale Up Accelerator: endeavor.org (Check show notes for direct links.)Canem Arkan Endeavor Heartland EmailShawn Morris Endeavor Heartland EmailJasmine Hudson on LinkedInFindItNWA.com NWA's Hyperlocal Business DirectoryThis episode is sponsored by*Signature Bank of Arkansas "Community Banking at its Best!"*Note: some of the resources mentioned may be affiliate links. This means we get paid a commission (at no extra cost to you) if you use that link to make a purchase.Connect more with I am Northwest Arkansas:Grab our Newsletter Email Us at hello@iamnorthwestarkansas.comConnect With Our Facebook Page Connect With Us on Threads Connect With Our Instagram Connect With Our LinkedIn PageJoin The Facebook Group Connect with our Fearless Host, Randy Wilburn on LinkedInThank you for listening to this I am Northwest Arkansas podcast episode. We showcase businesses, culture, entrepreneurship, and life in the Ozarks.Consider donating to our production team to keep this podcast running smoothly. Donate to I Am Northwest ArkansasMentioned in this episode:FindItNWA.comLooking to discover the best local businesses in Northwest Arkansas?

AJ (Apparicio Junior), Head of Design do The Times de Londres, veio ao Product Guru's falar o que a maioria dos designers e PMs não quer ouvir. Processo não é produto. Protótipo bonito não é entrega. E a profissão que está na moda hoje pode ser a próxima a ouvir “por que vocês estão aqui se não colocam nada no ar?” Nesse episódio, AJ e Paulo Chiodi discutem por que grandes empresas como The Times usam IA de forma completamente diferente do que o Twitter descreve, como personas sintéticas com 97% de precisão estão mudando o research, por que design e produto vivem um ciclo de "corrida dos ratos", e quem de verdade vai conseguir popularizar a IA para o grande público.LinkedIn do AJ: https://www.linkedin.com/in/appariciojunior/X (twitter) do AJ: https://x.com/appariciojuniorSe você ouve no Spotify ou Apple Podcasts, clica em seguir e deixa 5 estrelas. Se está no YouTube, se inscreve e comenta o que achou.

In this episode of The IT Experts Podcast, I sit down with Ken Roulston to explore a topic that many MSP owners know they should be paying attention to, yet often leave until much later than they should. Governance.     Now, before you switch off thinking this is a subject reserved for larger businesses, stay with me. This conversation is one of the most important discussions we've had around protecting the value of your MSP, reducing unnecessary risk and building a business that is genuinely attractive to a future buyer.     Ken brings a huge amount of experience to this conversation. Having built and successfully exited a £17 million MSP, he has seen first hand what separates valuable businesses from those that struggle to achieve the valuation their owners expect. Through his work with MSPs across the UK and Ireland, Ken regularly helps business owners understand the factors that drive value and the mistakes that can quietly destroy it.     One of the points I often make is that every MSP owner will eventually sell their business. Whether that happens in five years, ten years or twenty years is almost irrelevant. At some stage, ownership changes hands. The question is whether you will be rewarded properly for all the hard work, investment and sacrifice that went into building it.     That is where Governance comes in.     Throughout our conversation, Ken and I unpack why Governance is far more than a compliance exercise. Good Governance creates confidence. It gives buyers reassurance. It reduces risk. It demonstrates professionalism. Most importantly, it helps you build a stronger business today, regardless of whether an exit is anywhere on your immediate horizon.     We begin by looking at financial Governance and why understanding your numbers is only part of the story. Many MSP owners can tell you their monthly revenue and profitability. Far fewer fully understand the financial responsibilities that come with being a company director. Ken explains the importance of financial controls, cashflow management, solvency and proper accounting practices. These are not optional activities. They are part of your legal responsibility as a business owner.     We also discuss how poor financial Governance can raise serious red flags during an acquisition. Buyers want confidence that a business is being managed professionally. Strong reporting, clear approval processes, documented decisions and consistent financial management all contribute to a stronger valuation and a smoother due diligence process.     From there, we move into legal Governance, which is often where hidden problems begin to emerge. Ken shares examples of acquisitions where customer contracts, supplier agreements and employee terms created unexpected complications. In some cases, a single clause buried within a contract was enough to significantly impact the value of a deal.     One example in particular highlights how an overlooked contract clause could force a buyer to seek approval from every customer before completing an acquisition. It is a powerful reminder that Governance is not about having paperwork in place. It is about understanding exactly what those documents mean and how they affect the future of your business.     We also spend time discussing employee Governance. As MSP owners, our people remain our greatest investment and often our largest cost. Strong Governance creates clear expectations, supports accountability and helps protect both employees and the business. Ken explains why current employment contracts, documented processes and professional HR support are essential if you want to build a resilient organisation.     Towards the end of the episode, we broaden the conversation into business risk. This is an area we regularly help MSP Growth Hub members address because many business owners spend their days helping clients manage risk while overlooking risks within their own organisations.     Ken shares practical examples of the risks every MSP should be assessing, including customer concentration, supplier dependency, cashflow exposure and operational vulnerabilities. We discuss why creating a risk register does not need to be complicated and how taking time to identify potential threats can significantly improve decision making and business resilience.     If you want to build a stronger MSP, improve its future value and avoid the costly mistakes that catch many owners out during an exit process, this episode is packed with practical insights. Governance may not be the most glamorous topic in business, although it could be one of the most valuable conversations you will have this year.     As Ken says throughout the discussion, buyers are looking for confidence, credibility and professionalism. Good Governance helps you demonstrate all three.   Connect with Ken Roulston through LinkedIn and his website.     Make sure to check out our Ultimate MSP Growth Guide, a free guide that walks you through a proven process to take your MSP from stuck to scalable, without working even more hours. It's 44 pages rammed with advice, insights and inspiration to help you decide what support is available to you now if you want to grow and scale your business. Click HERE to get your copy.    Connect on LinkedIn HERE with Ian and also with Stuart by clicking this LINK    And when you're ready to take the next step in growing your MSP, come and take the Scale with Confidence MSP Mastery Quiz. In just three minutes, you'll get a 360-degree scan of your MSP and identify the one or two tactics that could help you find more time, engage & align your people and generate more leads.    If you're serious about growth and want to explore what this could look like for your MSP, you can book a Right Fit Clarity Call with us HERE.  OR   To join our amazing Facebook Group of over 400 MSPs where we are helping you Scale Up with Confidence, then click HERE  Until next time, look after yourself and I'll catch up with you soon!   

Hi, wir sind Marc & Dave, zwei Unternehmer nach Gründung, Scaleup und EXIT.Wir wollen Wissen und Emotionen weitergeben und treffen uns regelmässig zum virtuellen Ping Pong. Wie damals beim Tischtennis im eigenen Startup

————— COACHING —————Vous êtes leader tech ou product face à des défis majeurs ?

2018 als kleines Start-up in Mannheim gestartet, gilt Osapiens heute als einer der spannendsten B2B-SaaS-Anbieter Europas. Das Unternehmen hilft Konzernen wie Metro, Otto, Edeka oder dm dabei, regulatorische Anforderungen – von der CSRD über das Lieferkettensorgfaltspflichtengesetz bis zur EU-Entwaldungsverordnung – rechtssicher zu erfüllen. Nach einer Series-C-Runde über 100 Millionen US-Dollar Anfang 2026 hat Osapiens den Unicorn-Status erreicht.Diesen Wachstumsprozess begleitet CFO Lucas Ziegler sowohl strategisch als auch operativ mit. Seit 2025 als CFO an Bord, hat er das Finance-Team von drei auf mehr als 20 Personen skaliert, die entscheidende Series C begleitet und gleichzeitig die internationale Expansion finanzierungsseitig abgesichert. In dieser Folge spricht er offen darüber, was das wirklich bedeutet – für Strukturen, Prozesse und den eigenen Kopf.Das erwartet Sie in der Podcast-Folge:• Warum der CFO heute Unternehmer und Go-to-Market-Copilot sein muss. • Wie man sich auf eine 100-Millionen-Dollar-Finanzierungsrunde vorbereitet. • Internationalisierung: Worauf es finance-seitig von Anfang an ankommt.• Teamaufbau: Wer zuerst kommt – und warum Konzernprofile oft scheitern.• Welche fünf KPIs im Scale-Up wirklich zählen.• Welche drei Fähigkeiten Finance-Talente entwickeln sollten, um später CFO in einem Scale-up zu werden.Die GesprächsteilnehmerHost: Esra LaubachGast: Lucas Ziegler (CFO Osapiens)Mit diesem Code können Sie sich oder Ihren Mitarbeitenden ein kostenloses Ticket für das Future FINANCE Festival 2026 sichern: FFF26PHier geht's zur Anmeldung: Teilnehmer | Anmeldeformular - Anmeldung zum Future FINANCE Festival am 11. Juni 2026 in Köln

Send us your thoughtsOriginally released as episode 144 of the CFO 4.0 Podcast, this episode is part of our CFO 4.0 Revisited series — bringing back some of our most valuable conversations for a new listen.Hannah Munro is joined by Sylvia Ionita, Finance Executive at LFG Solutions LLC, who at the time of recording was CFO at waterdrop. With hands-on experience scaling start-ups, Sylvia brings sharp, practical wisdom on what it really takes to grow a business from the ground up — the highs, the hard lessons, and everything in between.In this episode, we cover:How presenting real numbers and financial data at all levels drives awareness and accountability across the teamSylvia's approach to leadership meetings, mentoring, and building genuine personal connectionsImplementation measures to enhance profitability and maintain control during periods of rapid growthHow to discern which problems demand immediate action and which call for a longer-term strategic responseThe importance of internal mentorship and fostering a culture of personal developmentSylvia's top tips for finance professionals stepping into the start-up world for the first timeLinks mentioned:Sylvia's LinkedInExplore other CFO 4.0 Podcast episodes here.Subscribe to our Podcast!

In this special ScaleUp Radio episode, recorded live at our monthly ScaleUp Club Q&A session, Kevin Brent is joined once again by returning ScaleUp Radio guest Jennifer Appleton to explore one of the most powerful strategic concepts for growing businesses: the Hedgehog Concept from Jim Collins' Good to Great. Alongside the main discussion, members also heard an AI Pulse update from Paul at Green Gorilla Automation, showcasing how agentic AI tools like Claude can move from generic chatbot responses to genuinely useful strategic analysis when given the right business context. The conversation explores how founder-led businesses can avoid becoming "busy fools", stay focused on what truly drives profit, and use AI to enhance capability without losing the human insight that creates value. One standout theme throughout the session was this: "AI without context gives generic answers. AI with business context becomes a strategic thinking partner."   In this episode The Hedgehog Concept explained We break down the three circles behind the Hedgehog Concept and why it matters for scaling businesses: What you are deeply passionate about What you can genuinely become best at What drives your economic engine The discussion highlights why businesses often lose momentum by saying "yes" to too many opportunities and how the Hedgehog acts as a practical filter for strategic decisions. ISO QSL's real-world Hedgehog Jennifer shares how ISO QSL defines its own Hedgehog: Passion: helping SMEs implement ISO systems Best at: implementing management systems for SMEs Economic engine: a recurring monthly retainer model She also explains how the business adapted after a major Google algorithm change impacted lead generation, including: Building a stronger referral strategy Exploring Generative Engine Optimisation (GEO) Protecting focus by avoiding distracting projects outside the core offer AI Pulse update – finding your Hedgehog with Claude Paul from Green Gorilla Automation demonstrated a live AI experiment comparing two Claude projects: One with no business context One connected to real company data including P&L, client lists and strategy documents The difference was dramatic. The context-rich AI project produced: Evidence-based strategic analysis SWOT recommendations Notion tasks Automated review scheduling A working hypothesis for the company's Hedgehog The session also introduced the practical "10/80/10" principle: 10% setup and context 80% AI execution 10% human review and refinement AI and the future of ISO auditing Jennifer also shared how ISO QSL is exploring AI-assisted auditing. Rather than replacing auditors, AI may: Pre-scan documents Identify gaps and trends Reduce low-value admin Allow auditors to focus on higher-value insight and improvement work The outcome: Increased capacity Better client experience Improved profitability without increasing fees   Key Takeaways Strategic focus is often about deciding what not to do AI is only as valuable as the context you provide it Founder distraction is one of the biggest blockers to scale Recurring revenue models create stability and scalability AI works best as an enhancer of expertise, not a replacement for it   The One Key Thing The businesses that scale most effectively are the ones disciplined enough to focus relentlessly on the few things they can genuinely become exceptional at.   About ScaleUp Club ScaleUp Club is our monthly peer-to-peer session for ambitious business owners looking to scale with more clarity, structure and accountability. Each session combines: Strategic learning Practical workshops Peer discussion Expert guests AI and leadership updates Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: https://bizsmarts.co.uk/scaleupradio/kevin You can get in touch with Kevin here: kevin@biz-smart.co.uk Most founders I speak to feel busy but stuck; plenty happening, but not always clear on what genuinely matters most this quarter. If that sounds familiar, the G90 Summit is worth a look. It's a structured half-day session where we help founders identify the three to five priorities that genuinely matter over the next 90 days and build the systems to deliver them. Quarterly, virtual, and £97 a seat. You can find out more at http://Smart90.co.uk/summit . Jennifer can be found here: https://www.linkedin.com/in/iso-certification-iso9001/ https://www.isoqsltd.com/ https://oakhouseworkspace.co.uk/  

In this episode of The IT Experts Podcast, I continue our Get Your Time Back series by tackling one of the biggest challenges I see MSP owners facing every single day, becoming the default decision-maker in their business.     If your team comes to you for every answer, every approval, every problem, and every decision, there is a good chance you've become the bottleneck without even realising it. The frustrating part is that most MSP owners believe they have a workload problem when in reality they have a leadership pattern that is holding the business back.     Throughout this episode, I explain why being overwhelmed is often less about the amount of work and more about how decisions flow through the business. When every road leads back to you, growth slows down, confidence across the team drops and you end up spending your days firefighting rather than leading.     I share why teams naturally mirror the behaviour of their leaders. If you are constantly stepping in to rescue situations, provide answers and solve problems, your team will quickly learn that the easiest option is to come straight to you. Before long, you find yourself carrying the weight of every decision while capable people around you stop trusting their own judgement.     One of the key concepts I explore is the difference between a parent to child relationship and an adult to adult relationship inside your MSP. When leaders constantly provide solutions, they unintentionally create dependency. When leaders coach instead of rescue, they create ownership, accountability and confidence. That shift is where real growth begins.     We also look at why many people hesitate to step forward and make decisions. In most cases it comes down to fear. Fear of getting something wrong. Fear of making a mistake. Fear of looking silly in front of colleagues or clients. If every challenge is immediately taken away from them, that fear never gets challenged and confidence never grows.     I share a simple but powerful analogy about learned behaviour and how teams can become conditioned to operate below their potential. Over time, people stop looking for solutions because they believe someone else will provide them. If that someone is always you, becoming the default decision-maker becomes a cycle that gets harder and harder to break.     The cost of staying in that position is significant. It limits growth, slows progress and prevents you from spending time on the strategic activities that will move your MSP forward. More importantly, it prevents your team from developing into the confident, capable people you need them to become.     That is why I introduce one of the coaching frameworks we use inside The MSP Growth Hub, the GROW model. This simple approach helps leaders stop rescuing and start coaching. It gives your team the opportunity to think, solve problems and take ownership while allowing you to step back from being the default decision-maker.     We walk through each stage of the framework, from defining the goal and understanding the reality, through to exploring options and agreeing the way forward. When used consistently, this approach can transform the quality of conversations inside your business and help create a culture where people take responsibility rather than waiting for instructions.     I also share practical techniques you can start using immediately, including one simple habit that can dramatically reduce interruptions throughout your day. It starts with resisting the urge to answer every question straight away and instead helping people think through the solution themselves.     If you are serious about getting your time back, building a stronger leadership team and creating a business that works for you rather than you working for it, this episode will give you practical ideas that you can start implementing today.      Make sure to check out our Ultimate MSP Growth Guide, a free guide that walks you through a proven process to take your MSP from stuck to scalable, without working even more hours. It's 44 pages rammed with advice, insights and inspiration to help you decide what support is available to you now if you want to grow and scale your business. Click HERE to get your copy.    Connect on LinkedIn HERE with Ian and also with Stuart by clicking this LINK    And when you're ready to take the next step in growing your MSP, come and take the Scale with Confidence MSP Mastery Quiz. In just three minutes, you'll get a 360-degree scan of your MSP and identify the one or two tactics that could help you find more time, engage & align your people and generate more leads.    If you're serious about growth and want to explore what this could look like for your MSP, you can book a Right Fit Clarity Call with us HERE.  OR   To join our amazing Facebook Group of over 400 MSPs where we are helping you Scale Up with Confidence, then click HERE  Until next time, look after yourself and I'll catch up with you soon! 

Hi, wir sind Marc & Dave, zwei Unternehmer nach Gründung, Scaleup und EXIT.Wir wollen Wissen und Emotionen weitergeben und treffen uns regelmässig zum virtuellen Ping Pong. Wie damals beim Tischtennis im eigenen Startup

La communauté est le seul levier marketing que vos concurrents ne pourront pas copier. Pourtant, c'est aussi la grande absente de la plupart des stratégies B2B.Parce que c'est un levier qui demande du temps, sans ROI mesurable, et qu'on a peur de devoir le justifier en interne sans chiffres à l'appui.Pour décortiquer ce chantier, j'ai reçu à mon micro Mégane Gateau, VP Marketing chez Figures, qui a lancé il y a un an la communauté Comp Club, dédiée aux DRH et Compensation & Benefits Managers.Au programme :Comment vendre un projet sans ROI direct à son CEO ?Par où commencer pour recruter ses premiers membres ?Slack, WhatsApp ou Circle : comment trancher sur le bon outil ?Sa méthode pour animer une communauté de 150 membresLe temps nécessaire à y allouer chaque semaineCombien de temps avant de voir les premiers signaux ?Quels KPI suivre quand on ne mesure pas le pipe ?

————— COACHING —————Cet épisode vous a donné envie d'en savoir plus sur le coaching ?

What happens when you put a brand strategist and a leadership development expert side by side? In this episode of ScaleUp Radio Shorts, Kevin Brent and Louise Blunt reflect on two recent ScaleUp Radio conversations with Giles Etherington, founder of Brand Satellite, and Meredith Bell, co-founder of Grow Strong Leaders. At first glance, branding and leadership may seem like very different disciplines. But both guests shared remarkably similar lessons about feedback, self-awareness, founder blind spots and the importance of gaining an outside perspective. The central theme running through both discussions is simple: When you're inside the jar, you can't read the label. Whether it's understanding how customers perceive your brand or recognising the impact your leadership style has on your team, scaling successfully requires the humility to seek honest feedback and the willingness to act on it. In this episode: Why founders struggle to see their own blind spots Giles shared a powerful analogy that many business owners will recognise. We become so immersed in our businesses that we often lose sight of how customers actually experience them. Similarly, Meredith explained how leaders frequently remain unaware of the signals they send to their teams and the unintended consequences those behaviours create. The value of independent feedback Both guests emphasised the importance of creating systems that reveal the truth. Giles uses independent customer interviews to uncover the emotional drivers behind buying decisions. Meredith uses 360-degree feedback tools to help leaders understand how their behaviour impacts those around them. Both approaches provide insights that founders simply cannot generate on their own. Why emotion matters more than features One of Giles' key messages was that customers rarely buy based on rational arguments alone. Businesses that focus only on services and features often end up competing on price. The strongest brands understand the emotional challenges their customers face and communicate how they help solve them. Hiring for fit, not just capability Meredith reflected on lessons learned during periods of rapid growth. Technical expertise alone does not guarantee success. Hiring decisions must consider culture, values and long-term fit. Structured onboarding, clear expectations and regular conversations create a much stronger foundation for success. Branding versus brand Many founders assume their logo is their brand. Giles challenged this thinking by explaining that logos, colours and visual identity are simply branding. Your brand is what people think and feel about your business once they experience it. Without a clear strategy behind it, even the most attractive branding becomes little more than decoration. Why values need systems Meredith highlighted how many organisations invest heavily in defining mission statements and values, only for them to become forgotten words on a wall. The difference comes when leaders intentionally build systems and behaviours that bring those values to life every day. Developing leaders instead of creating dependency As businesses grow, founders must move beyond solving every problem themselves. Rather than providing answers, Meredith encourages leaders to coach their teams by asking better questions and helping people develop their own judgement. This creates stronger leaders throughout the organisation and reduces dependency on the founder. AI is a tool, not a shortcut Both guests discussed the growing role of Artificial Intelligence in their work. Giles uses AI daily but warns that it cannot replace genuine customer understanding and emotional insight. Meredith uses AI as a coaching and reflection tool, helping her identify leadership habits and areas for improvement. In both cases, AI enhances expertise rather than replacing it. The One Key Thing The businesses that scale fastest are led by founders who actively seek perspectives beyond their own. Whether it's customer feedback, team feedback, leadership coaching or AI-assisted reflection, growth begins when we stop assuming we already know the answer. Key Quote "When you're inside the jar, you can't read the label." Resources Mentioned Brand Satellite Grow Strong Leaders 360 Degree Feedback Smart90 G90 Summit About Smart90 Most founders I speak to feel busy but stuck; plenty happening, but not always clear on what genuinely matters most this quarter. If that's you, the G90 Summit is worth a look. A structured half-day where we work through everything competing for your attention, get clear on the three to five things that must happen in the next 90 days, then commit to them and build the system to make sure they actually happen. Quarterly, virtual, £97 per seat. Find out more at Smart90.co.uk/summit   Production Note This episode of ScaleUp Radio Shorts was produced with the aid of Artificial Intelligence to help analyse themes, identify key insights and support the creation of episode summaries and content.

Maria Fossarello est arrivée en France à 17 ans avec un rêve : bosser à la Commission européenne. Quinze ans plus tard, elle est VP RevOps de Welcome to the Jungle après sept ans chez BlaBlaCar (marketing puis Head of Paid Channel global, 20M€ de budget sur 21 pays) et un passage chez Qonto (Head of RevOps). Entre les deux, beaucoup de portes fermées au nez. La Commission européenne d'abord. Innocent ensuite, où elle a candidaté avec une photo d'elle et son smoothie préféré (résultat : réponse automatique). BlaBlaCar Londres, où on lui a proposé un poste de Country Manager qu'elle ne comprenait pas. Tout ce qui rend son parcours intéressant aujourd'hui s'est joué dans la façon dont elle a transformé ces refus en énergie, puis dans la façon dont elle a appris à prendre des sujets que personne ne réclamait dans ses boîtes successives. Cet épisode, c'est une plongée dans le quotidien d'un VP RevOps en scale-up, mais c'est surtout un manuel de carrière pour toutes les Ops qui veulent grandir avec leur boîte plutôt que d'attendre la promotion suivante.Ce que tu vas apprendre dans cet épisode :Comment monter en responsabilité sans titre officiel : sortir de sa fiche de poste, prendre les sujets vacants, et rester volontairement large pour multiplier les opportunités.Pourquoi un VP RevOps doit gagner la confiance de ses pairs (les autres VPs) autant que de sa propre équipe.La méthode 1:1 que Maria a affinée année après année : commencer par l'humain "comment ça va ?", refuser les 1:1 où elle parle toute seule, et pourquoi le peer coaching bat la progress review.Ce qu'il faut tuer en priorité dans une scale-up française : les meetings récurrents à plus de 6 personnes qui durent depuis trop longtemps, et l'illusion que travailler 12 heures par jour rend productif.La différence concrète entre un VP RevOps et un CRO en scale-up : Maria détaille son organigramme chez Welcome (CEO → CRO → 4 VPs en France et UK) et ce que ça change dans son quotidien.Sa position assumée d'anti-framework : pourquoi copier-coller un playbook entre deux contextes ne fonctionne presque jamais, et comment elle pense la priorisation par quarter à la place.Notes complètes, ressources et captures de l'épisode : [lien] Pour aller plus loin :Gemba (terme japonais) : aller sur le terrain avec son équipe pour comprendre un sujet complexe ensemble, pratique reprise de Qonto.Modjo et Dust : outils utilisés par Maria chez WTTJ pour faire des analyses approfondies sur les transcripts de calls (pricing, playbooks, objections).Hébergé par Ausha. Visitez ausha.co/politique-de-confidentialite pour plus d'informations.

In this episode of The IT Experts Podcast, I kick off a brand-new two-part series focused on one of the biggest frustrations MSP owners face, how to get your time back. If you constantly feel busy, overwhelmed, reactive, or like your week disappears before you have made any real progress, then this episode is for you. I want to help you stop confusing activity with achievement and start focusing on the things that genuinely move your MSP forward.     Every day inside The MSP Growth Hub, we speak to MSP owners who are stretched in every direction. They are buried in emails, firefighting problems, approving decisions, and carrying the weight of the business on their shoulders. The challenge is that being busy creates the illusion of progress. Ticking tasks off a list feels productive. Clearing your inbox feels satisfying. Yet none of it guarantees that you are building a business that gives you more freedom, more profit, or more control over your future.     In this episode, I unpack why so many MSP owners stay trapped in reactive mode for years and how that slowly impacts growth, leadership, confidence, and even mental wellbeing. I talk openly about the habits, behaviours, and leadership patterns that stop owners from creating space to think strategically and lead effectively. If you want to get your time back, there has to come a point where you stop measuring success by how hard you are working and start measuring success by the outcomes you are creating.     One of the most important ideas I explore in this episode is strategic thinking time. Years ago, someone once told me that leaders need time to think. At the time, I thought it sounded ridiculous because there was always work to do, clients to support, and targets to hit. Looking back now, it was one of the most valuable lessons I have ever learned. If you never create space to think clearly, plan properly, and focus on the bigger picture, you stay stuck reacting to everyone else's priorities instead of leading your business forward with intention.     I also share practical lessons around protecting your time and becoming more disciplined with your diary. If you want to get your time back, you need to treat your own thinking time with the same level of importance as a client meeting. You need to stop allowing interruptions, distractions, and reactive requests to consume every available hour in your week. Strategic time cannot be something you fit in when everything else is finished because everything else is never finished.     Another huge theme in this conversation is leadership and empowerment. Many MSP owners unintentionally train their teams to rely on them for every decision. Over time, that creates bottlenecks, frustration, and dependency across the business. I explain why creating clear decision filters and empowering your team to think independently is one of the fastest ways to reduce pressure and improve performance. When your people feel trusted and supported to solve problems themselves, the business becomes stronger and you create the space needed to focus on higher value work.     I also dive into the importance of measuring what actually matters inside your MSP. Too many businesses stay focused on symptoms instead of identifying root causes. Whether it is inconsistent delivery, project issues, poor accountability, or operational inefficiency, lasting improvement only happens when you step back and understand what is really driving the problem. This is where leadership, process, and accountability all connect together.     Artificial intelligence and automation also come into the conversation. There is a huge amount of excitement around AI right now, although I share a grounded perspective on what it can and cannot do. AI is not a magic fix for broken businesses. Before you automate anything, you need clear processes, strong structure, and a business that already understands how it should operate. Technology can accelerate progress, although it still relies on strong foundations underneath it.     One of the most practical parts of this episode is where I explain the difference between £10 tasks, £100 tasks, and £1,000 tasks. So many MSP owners spend their week trapped inside low value admin work that could be automated, delegated, or removed completely. If you truly want to get your time back, you need to consistently move yourself towards the work that creates the biggest impact for your business, your team, and your future.     This episode is packed with practical ideas to help you protect your time, improve your leadership, and create more focus inside your MSP. My goal is to help you stop being a busy fool and start building a business that genuinely works for you rather than you working for it. When you create space to think strategically, empower your people properly, and focus on what truly matters, growth becomes far more sustainable and far more enjoyable.     Make sure to check out our Ultimate MSP Growth Guide, a free guide that walks you through a proven process to take your MSP from stuck to scalable, without working even more hours. It's 44 pages rammed with advice, insights and inspiration to help you decide what support is available to you now if you want to grow and scale your business. Click HERE to get your copy.    Connect on LinkedIn HERE with Ian and also with Stuart by clicking this LINK    And when you're ready to take the next step in growing your MSP, come and take the Scale with Confidence MSP Mastery Quiz. In just three minutes, you'll get a 360-degree scan of your MSP and identify the one or two tactics that could help you find more time, engage & align your people and generate more leads.    If you're serious about growth and want to explore what this could look like for your MSP, you can book a Right Fit Clarity Call with us HERE.  OR   To join our amazing Facebook Group of over 400 MSPs where we are helping you Scale Up with Confidence, then click HERE  Until next time, look after yourself and I'll catch up with you soon! 

Going Long Podcast Episode 631: Advising EMEA Startups to Scale Up - Marie Campagne  ( To see the Video Version of today's conversation just CLICK HERE. ) In today's episode of The Going Long Podcast, you'll learn the following:   [00:24 - 02:20] Billy welcomes and introduces today's special guest, Marie Campagne [02:20 - 06:48] Billy asks Marie what the end of her corporate relationship was like, why she ended it, and where she is focused today. [06:48 - 11:11] Marie shares insights from her views on taking risks, how she takes calculated risks, and what kinds of risks there are beyond financial. [11:11 - 13:11] Billy asks Marie to describe pressures she experiences, where they come from and how she deals with them. [13:11 - 17:34] Marie explains what led her to end up living and working in so many countries and what impacts and fruits this led to. [17:34 - 21:32] Billy asks Marie what drove her to focus on a space that nobody else currently was. [21:32 - 24:30] Marie explains how she identifies and predicts problems that start ups will find and how she works out solutions for them. [24:30 - 27:47] Marie explains what it takes to back yourself and the ways that she has shown up for herself to get where she is today. [27:47 - 33:34] Billy asks Billy to share details about her current projects and entrepreneurial vocations. [33:34 - 36:21] Marie shares the message that she would like to hear from herself three years from now. [36:21 - 39:15] Billy sums up all we've learned from Marie today and asks her to share the best ways we can get in contact and find her online. [39:15 - 40:04] Billy wraps up the show.   How best to get in touch with and find out more about Marie Campagne: LinkedIn: https://www.linkedin.com/in/mariecampagne    Websites: www.hanae.es   www.hervestclub.com      If you're a corporate executive who wants to make your role optional, then grab your FREE ebook with Billy's proven 3 step process at:  www.makeitoptional.com What you can expect to get out of this ebook: Learn how to achieve corporate optionality Gain true control over your career Turn corporate skills into personal assets With 26 years of experience in corporate sales leadership, achieved optionality through multiple income streams, Billy has helped dozens of executives build their paths to take control of their time. This free ebook gives you everything you need to identify, plan, and take control of your career while building financial optionality, leveraging your skills, and start living your IDEAL day - today! Go to: www.makeitoptional.com   Click the above link or just copy and paste the following directly into your browser to sign up and get your free ebook: https://www.makeitoptional.com/?utm_source=youtube&utm_medium=social&utm_campaign=p2olm  To see the Video Version of today's conversation just CLICK HERE.   How to leave a review for The Going Long Podcast: https://youtu.be/qfRqLVcf8UI     Be sure to connect with Billy!  He's made it easy for you to do…Just go to any of these sites:   Website: www.billykeels.com Youtube: billykeels Facebook: Billy Keels Fan Page Instagram: @billykeels Twitter: @billykeels LinkedIn: Billy Keels

Send us Fan MailIn this episode of Better Skills. Better Doctors. I'm making the case that high volume is not the only legitimate shape of a successful practice, and that the framing saying otherwise is doing real damage to this profession.I introduce the concept I've been calling "scale down to scale up": narrowing your focus, building specialized programs around specific outcomes, and growing your revenue without growing your patient load. I also use Tara Tonini's story as a real-world example of what this actually looks like in practice.Download Outgrown: https://www.tcm-hub.com/outgrownSix Figures in Seven Months w/Tara ToniniIf this content and material resonates with you and you would like to pursue coaching with Rebecca, please visit:tcm-hub.com/fed and click "Let's Work Together"

In this episode of The IT Experts Podcast, we go beyond recruitment and explore what it really takes to attract and retain the right staff in your MSP.     Many MSP owners tell us that finding good people feels harder than ever. They advertise roles, interview candidates, and still end up wondering why the right people are not applying, or why talented team members leave after a short period of time.     The truth is that attracting and retaining the right staff starts long before you post a job advert.     In this conversation, I am joined by Zoe Chatley, founder of The Channel Recruiter, who specialises in helping businesses across the IT channel recruit exceptional people. Zoe brings more than 20 years of recruitment experience and shares practical insights that every MSP owner can apply straight away.     We begin by exploring why recruitment has changed so much. Candidates are no longer looking only at salary and job titles. They are thinking much more carefully about the type of company they want to work for, the culture they want to be part of, and whether the business genuinely values its people.     That means if you want to attract and retain the right staff, you need to think like a marketer.     Your future employees are researching your business in exactly the same way that prospects research your services. They visit your website, review your LinkedIn presence, read employee feedback, and look for evidence that your business offers a positive and supportive place to work.     This is where employer branding becomes incredibly important.     Employer branding is much more than your logo or the design of your website. It is the reputation your business has as a place to work. It includes the way your team talks about the business, the stories you share online, and the consistency between what you say and what your employees experience every day.     Zoe explains that one of the strongest tools available to MSPs is their Employee Value Proposition, often called the EVP.     Your EVP is the complete package of benefits, flexibility, support, and opportunities you offer to your team. This includes hybrid working, holiday entitlement, healthcare, career development, flexibility for family life, and the little things that make people feel trusted and valued.     When you want to attract and retain the right staff, your EVP needs to be clear, meaningful, and visible.     It should appear in your job adverts, on your website, throughout your interview process, and in the everyday experience your employees have once they join your business.     We also discuss company culture and why it plays such a critical role.     Culture is what people experience when they work in your business. It is how people communicate, how leaders behave, and how the team supports one another.     One of the simplest ways to measure your culture is by looking at staff retention. If talented people stay with you for many years and speak positively about the business, that is usually a very strong sign that your culture is healthy.     Values are another essential part of this process.     Your company values act as your internal compass. They guide decisions, shape behaviour, and help you identify people who align naturally with your business.     When you attract and retain the right staff, you are looking for individuals whose values match your own. Skills can be developed. Character, attitude, and integrity are much harder to teach.     One of the most valuable parts of this episode is Zoe's perspective on transferable skills.     If you are struggling to recruit within the IT industry, there are exceptional people outside the channel who may be a perfect fit. Sales professionals, customer service specialists, and technically minded individuals from other sectors often bring fresh energy, resilience, and strong people skills.     With the right support and development, these individuals can become some of your strongest team members.     As Zoe says, do not hire for need. Hire for strength.     That one idea can completely change the way you build your team.     If you want to attract and retain the right staff, start by reviewing your culture, clarifying your values, strengthening your EVP, and telling your story more confidently.     The businesses that do this consistently become magnets for the right people.     And when you have the right people in the right seats, growth becomes much easier.     Connect with Zoe Chatley through LinkedIn HERE or through their website HERE. You can also send her an email at zoe@thechannelrecruiter.co.uk.      Make sure to check out our Ultimate MSP Growth Guide, a free guide that walks you through a proven process to take your MSP from stuck to scalable, without working even more hours. It's 44 pages rammed with advice, insights and inspiration to help you decide what support is available to you now if you want to grow and scale your business. Click HERE to get your copy.    Connect on LinkedIn HERE with Ian and also with Stuart by clicking this LINK    And when you're ready to take the next step in growing your MSP, come and take the Scale with Confidence MSP Mastery Quiz. In just three minutes, you'll get a 360-degree scan of your MSP and identify the one or two tactics that could help you find more time, engage & align your people and generate more leads.    If you're serious about growth and want to explore what this could look like for your MSP, you can book a Right Fit Clarity Call with us HERE.  OR   To join our amazing Facebook Group of over 400 MSPs where we are helping you Scale Up with Confidence, then click HERE  Until next time, look after yourself and I'll catch up with you soon!   

Aubrey Masango is joined by Andisa Ramavhunga, founder of Value Creation Firm, to discuss the journey from startup to scale-up and examine at which stages strategy, operations, and leadership should take center stage. You’re listening to The Aubrey Masango Show with Aubrey Masango, where real conversations meet expert insights – from politics, to life, personal finance, and more. Catch the show live on 702 weekdays from 8 pm to midnight, or on CapeTalk from 8 pm to 9 pm (South African time) Thanks for listening. Find more from the show and catch-up podcasts on Primedia+ and subscribe to the 702 newsletters for more. Keep the conversation going online: 702 on Facebook: https://www.facebook.com/TalkRadio702 702 on TikTok: https://www.tiktok.com/@talkradio702 702 on Instagram: https://www.instagram.com/talkradio702/ 702 on X: https://x.com/Radio702 702 on YouTube: https://www.youtube.com/@radio702 CapeTalk on Facebook: https://www.facebook.com/CapeTalk CapeTalk on TikTok: https://www.tiktok.com/@capetalk CapeTalk on Instagram: https://www.instagram.com/capetalkza/ CapeTalk on X: https://x.com/CapeTalk CapeTalk on YouTube: https://www.youtube.com/@CapeTalk567See omnystudio.com/listener for privacy information.

In this episode of The IT Experts Podcast, I want to help you break free from one of the biggest growth blockers I see in the MSP world, the MSP Owner Bottleneck. If you constantly feel pulled into every issue, every escalation, every client conversation, and every decision inside your business, then this episode is for you. I unpack why so many MSP founders become the superhero inside their organisation, how that behaviour develops over time, and why it eventually limits scale, leadership growth, profitability, and even the long-term value of the business itself.     For many MSP owners, the MSP Owner Bottleneck starts with good intentions. In the early years, you are the technical expert, the trusted advisor, the problem solver, and the person clients rely on when things go wrong. That level of involvement often helps build the business initially because clients trust you personally and your team leans on your experience to navigate difficult situations. Over time though, this creates a dangerous dependency where everything flows back through you. Every important decision, every escalation, and every challenge eventually lands on your desk.     In this conversation, I talk openly about the role of the superhero founder inside MSPs. Many owners spend years stepping in to save projects, solve client issues, rescue support situations, and make decisions that nobody else feels confident making themselves. The challenge is that while this creates short term stability, it stops the business from developing real leadership depth. Teams stop taking ownership because they know the owner will eventually step in and fix things anyway. Clients continue contacting you directly because they have been trained to do so. Before long, the MSP Owner Bottleneck becomes stronger every year, leaving the business stressful, reactive, and difficult to scale.     One of the key messages I share in this episode is that what helped you build your MSP will not necessarily help you scale it. Many founders eventually reach a point where the business no longer supports the life or goals they originally wanted because too much depends on them personally. You may have built a successful MSP that generates revenue and supports a team, although growth begins to stall because leadership and accountability have never been fully distributed throughout the organisation. The result is an MSP owner constantly firefighting, permanently busy, and struggling to focus on strategic growth.     I also explore how the MSP Owner Bottleneck impacts employee engagement, accountability, and leadership development. When team members never receive real ownership or authority, they struggle to grow into stronger leaders. Senior engineers and managers begin waiting for approval rather than making confident decisions themselves. Escalation replaces ownership. I explain why ambitious employees often leave environments where they cannot grow, while others remain stuck operating below their full potential. This creates a cycle where recruitment becomes reactive rather than strategic, adding even more pressure onto the founder.     Another important area we unpack is the relationship between MSP owners and their clients. Many founders unintentionally train clients to contact them directly for support, reassurance, or decision making. While this can feel valuable in the short term, it weakens the trust clients have in the wider business. I explain why scalable MSPs create trust in systems, processes, leadership teams, and structure rather than relying entirely on the founder relationship. This shift becomes essential for any MSP that wants stronger operational maturity, improved scalability, and higher business valuation in the future.     I also spend time discussing the emotional side of leadership and the role ego quietly plays inside growing MSPs. Being the person who fixes everything can feel rewarding. It creates a sense of importance, control, and security. For technically minded founders especially, stepping away from that role can feel uncomfortable because the business has been built around your expertise for years. Real growth happens when you begin empowering others, creating accountability, and allowing leaders inside the organisation to own outcomes confidently.     Throughout the episode, I share practical ways to reduce dependency and build stronger leadership structure inside your MSP. We talk about redirecting client communication through proper channels, allowing managers to own difficult conversations, encouraging team members to bring solutions instead of problems, and building a healthier rhythm of accountability across the business. These small changes create massive leverage over time.     One of the strongest points I make in this episode is that scaling an MSP requires a move away from reactive heroics and towards proactive structure. Accountability, consistency, communication, and leadership development become the foundations of sustainable growth. When your leadership team feels trusted and empowered, the business becomes calmer, more scalable, and significantly more valuable.     The MSP Owner Bottleneck also directly affects exit planning and business valuation. Buyers look carefully at leadership depth and operational independence when assessing MSPs. Businesses heavily dependent on the founder carry greater risk and often achieve lower valuations. In contrast, MSPs with strong systems, empowered leaders, and operational consistency become far more attractive acquisition opportunities. Building a business that can thrive without constant founder involvement creates genuine transferable value and far more long-term options.     This episode is a reminder that sustainable growth does not come from working harder or rescuing more situations personally. It comes from building leaders, creating structure, and developing a business that can operate successfully without depending on one individual for every outcome. If you recognise yourself inside the MSP Owner Bottleneck, this conversation will give you practical ideas, clarity, and confidence to begin making the shift.     Make sure to check out our Ultimate MSP Growth Guide, a free guide that walks you through a proven process to take your MSP from stuck to scalable, without working even more hours. It's 44 pages rammed with advice, insights and inspiration to help you decide what support is available to you now if you want to grow and scale your business. Click HERE to get your copy.    Connect on LinkedIn HERE with Ian and also with Stuart by clicking this LINK    And when you're ready to take the next step in growing your MSP, come and take the Scale with Confidence MSP Mastery Quiz. In just three minutes, you'll get a 360-degree scan of your MSP and identify the one or two tactics that could help you find more time, engage & align your people and generate more leads.    If you're serious about growth and want to explore what this could look like for your MSP, you can book a Right Fit Clarity Call with us HERE.  OR   To join our amazing Facebook Group of over 400 MSPs where we are helping you Scale Up with Confidence, then click HERE  Until next time, look after yourself and I'll catch up with you soon! 

In this episode, we sit down with entrepreneur Courtney Boomer, owner of ScaleUp with Courtney, a digital marketing agency focused on helping businesses grow with intention and strategy. Courtney shares her unique journey, from a background in systems and business analytics to building her own successful agency. Growing up around the trades, she brings a practical approach to marketing and scaling businesses that actually work in the real world. We also dive into how she balances entrepreneurship with raising and homeschooling her four kids, and what it really takes to grow a business without burning out. If you're a small business owner, entrepreneur, or someone looking to scale smarter, not harder, this episode is packed with insights you won't want to miss.Thank you so much for listening! If you would like to see more from ScaleUp, you can find them here:Instagram: https://www.instagram.com/scaleupwithcourtney/Facebook: https://www.facebook.com/scaleupwithcourtney/Website: https://scaleupwithcourtney.com/This episode is sponsored by Columbia Family Chiropractor: https://www.cfcforhealth.comhttps://www.instagram.com/columbiafamilychiropracticIf you would like to follow us, we are on everything at Here For The Health Of It Podcast:https://www.instagram.com/columbiashottestpodcast/https://podcasters.spotify.com/pod/show/hereforthehealthofit

In this episode, I chat with Verne Harnish. Verne is the founder of the world-renowned Entrepreneurs' Organisation (EO), with over 11,000 members worldwide. He is also the founder and CEO of Gazelles, a global executive education and coaching company with over 180 partners on six continents. Verne has spent the past three decades helping companies scale up.In today's episode, we chat about:The 4 key elements that determine why some businesses make it and others failWhy you should never make a decision aloneWays dentists can compete and scale in a competitive marketExpert customer service tipsFinding ways to scale when you love your own craftWhy you need a daily huddle.Links & ResourcesJoin the free Savvy Dentist Facebook GroupFollow Dr Jesse Green on LinkedInVisit Savvy Dentist websiteMentioned in this episode:Savvy Dentist Team Training BundleIf your practice can't run without you, it's time for systems - not more theory. That's why we created the Savvy Dentist Team Training Bundle - five powerful, system-driven programs including Front Desk All Stars, the Million Dollar Dentist, Practice Manager Masterclass, Advanced Treatment Coordinator Training, and High-Performance Hygiene. Each course delivers practical, step-by-step systems your team can use every day to build accountability and create a self-managing practice. Save $2,000 for a limited time — visit savvydentist.com/team-training.Team Training Bundle 2025

In this episode of The IT Experts Podcast, we explore what it really takes for MSPs to build a strong foundation in cybersecurity, compliance, and resilience in a world where risk is constantly evolving. In this special roundtable session, I am joined by Neil Smith, Gene Kim, and David Clarke, who each bring deep, practical experience from the front line of cybersecurity and compliance within the MSP space.     You will hear how the role of the MSP has shifted from simply managing IT systems to becoming a central part of how businesses manage risk. As Neil Smith shares from his own journey, the demand from clients has changed significantly. Businesses are no longer asking for technical support alone. They want reassurance that they are protected, aligned with standards, and prepared for whatever may come next. This is where cybersecurity, compliance, and resilience come together as a core offering rather than an add on.     Gene Kim expands on this by highlighting how trust is now directly linked to revenue. Clients expect MSPs to provide clear visibility, consistent reporting, and confidence that systems are secure and recoverable. This is not about tools alone. It is about outcomes. MSPs are now expected to help clients prove they are operating securely, not only for their own peace of mind, though also for insurers, auditors, and stakeholders.     A strong theme throughout the conversation is education. As Neil Smith explains, many businesses still believe they are not a target or that basic protection is enough. The role of the MSP is to guide clients through understanding their risks in a calm and structured way. This is not about creating fear. It is about building awareness and helping clients make informed decisions that support long term stability.     David Clarke brings a valuable perspective on compliance and governance. He highlights how frameworks such as GDPR and Cyber Essentials provide a strong foundation, though they are not a one-off exercise. Cybersecurity, compliance, and resilience require continuous attention. It is similar to securing your home. You do not lock the door once and forget about it. You maintain awareness and take responsibility over time.     The conversation also explores the importance of clearly defined responsibility. MSPs play a critical role in implementing and managing systems, though the ownership of risk always sits with the client. David Clarke reinforces that understanding who owns the risk leads to stronger, more productive conversations. When this is clear, businesses can make better decisions and avoid confusion during critical moments.     Supply chain security is another key focus. With MSPs relying on a growing number of vendors and tools, every decision introduces potential exposure. Gene Kim and Neil Smith both emphasise the need for transparency, trust, and careful evaluation when selecting partners. It is not only about functionality. It is about reliability, communication, and how those vendors respond when something goes wrong.     When the discussion moves to incident response, the tone becomes even more practical. Every MSP needs a clear and well understood plan. David Clarke explains the importance of rapid escalation, strong leadership, and access to the right expertise at the right time. Decisions need to be made quickly, often with incomplete information, and preparation makes all the difference.     Neil Smith adds that these conversations should happen before an incident occurs. Working through scenarios with clients, even in a simple tabletop format, can highlight gaps and build confidence. Gene Kim reinforces this by stressing the importance of having systems that can recover quickly and maintain control during an incident.     Resilience is the thread that connects everything discussed in this episode. It is not enough to reduce risk. Businesses need to be able to continue operating when challenges arise. Cybersecurity, compliance, and resilience work together to create that outcome. When done well, they provide stability, confidence, and a platform for growth.     This episode makes one thing very clear. MSPs who fully embrace cybersecurity, compliance, and resilience will stand out. As Neil Smith demonstrates through his own positioning, this creates a powerful advantage in the market. It builds trust, strengthens relationships, and supports long term success.     If you want to position your MSP as a trusted advisor and create a more secure, scalable business, this episode offers clear and practical direction. Focus on the fundamentals, build strong frameworks, educate your clients, and keep refining your approach. Over time, this creates a business that not only protects clients, though also grows with confidence.       Connect with Neil Smith through LinkedIn HERE.  Connect with Gene Kim through LinkedIn HERE.  Connect with David Clarke through LinkedIn HERE.    Make sure to check out our Ultimate MSP Growth Guide, a free guide that walks you through a proven process to take your MSP from stuck to scalable, without working even more hours. It's 44 pages rammed with advice, insights and inspiration to help you decide what support is available to you now if you want to grow and scale your business. Click HERE to get your copy.    Connect on LinkedIn HERE with Ian and also with Stuart by clicking this LINK    And when you're ready to take the next step in growing your MSP, come and take the Scale with Confidence MSP Mastery Quiz. In just three minutes, you'll get a 360-degree scan of your MSP and identify the one or two tactics that could help you find more time, engage & align your people and generate more leads.    If you're serious about growth and want to explore what this could look like for your MSP, you can book a Right Fit Clarity Call with us HERE.  OR   To join our amazing Facebook Group of over 400 MSPs where we are helping you Scale Up with Confidence, then click HERE  Until next time, look after yourself and I'll catch up with you soon!   

The head of a clean tech start up says it's worrying that many in the sector are looking overseas to solidify their growth, but he says their contribution to reducing emissions shouldn't be ignored.

In this episode of The IT Experts Podcast, we explore why the 2026 MSP Show in London is becoming one of the most valuable events for MSP owners and their teams who want clarity, direction, and real progress in their business. I am joined by Aaron Fletcher and Alexandra Harris, the driving force behind the event, who share what makes this year's show such a powerful opportunity for growth.     This is not about turning up to another event and walking away with a bag of merchandise. This is about making a conscious decision to invest time in learning, connecting, and building momentum.     The 2026 MSP Show brings together MSP owners, senior leaders, and technical teams in a way that feels both structured and flexible. As Alexandra Harris explains, the event has been designed to give attendees the freedom to move, choose, and engage with the sessions that matter most to them. You are not being pushed from one session to another. You are given space to think, learn, and connect in a way that suits your style.     Aaron Fletcher shares how the event continues to evolve each year, bringing fresh ideas, more energy, and a stronger focus on delivering value. This is not a static conference. It is a living environment that reflects what MSPs actually need right now. That energy creates a completely different experience, one that feels closer to a collaborative space than a traditional event.     What stands out immediately about the 2026 MSP Show is the focus on value. Every session is designed to give you something practical that you can take back and apply. There is no filler content and no product pitching disguised as education. Instead, you will hear from industry experts who understand the real challenges MSPs are facing and who are there to guide you forward with clarity and confidence.     One of the strongest elements of the 2026 MSP Show is the way it has been built around real feedback from the MSP community. Alexandra Harris explains how the team gathered input from across the industry to shape the agenda, ensuring the topics are relevant, timely, and aligned with the current challenges MSPs face. This approach means you are far more likely to leave with ideas that create immediate impact.     Another powerful reason to attend the 2026 MSP Show is the opportunity to connect with others in the industry. Running an MSP can feel isolating at times. Being in a room with people who understand your challenges creates a different level of energy. Conversations that start casually can quickly turn into valuable partnerships, new ideas, or solutions to problems that have been sitting unresolved for months.     This year, the introduction of MSP hot topic roundtables adds another layer of value. As Aaron Fletcher highlights, these smaller group discussions create space for honest conversations and shared experiences. You are not sitting quietly in a large audience. You are actively contributing, learning from others, and gaining insights that are directly relevant to your situation.     The 2026 MSP Show also creates a balance between learning and experience. There is a strong sense of energy throughout the event, with opportunities to network, explore new ideas, and step away from the day to day demands of running your business. When you give yourself space to think, you make better decisions. When your team is involved, they gain clarity on the direction of the business and feel more aligned with where you are heading.     From a strategic perspective, attending the 2026 MSP Show is not a cost. It is an investment. When approached with intention, it becomes a project. You can plan who you want to meet, which sessions will support your goals, and how you will follow up afterwards. This is where the real return comes from. The conversations you have, the ideas you capture, and the actions you take afterwards all contribute to the growth of your MSP.     There is also significant value in the co-located Service Desk and IT Support Show, which Aaron Fletcher and Alexandra Harris explain has been running for decades and brings together a wider ecosystem of tools, vendors, and expertise. This creates an environment where both the commercial and technical sides of your business can grow together.     Ultimately, the 2026 MSP Show is about helping you step back, reset your thinking, and move forward with purpose. With insights from Aaron Fletcher and Alexandra Harris, this episode gives you a clear view of what is possible when you surround yourself with the right people, the right ideas, and the right opportunities.     If you are serious about building a business that works for you and not the other way around, this is your opportunity to take action.   Register to join the 2026 MSP Show HERE.  Connect with Aaron Fletcher HERE and with Alexandra Harris HERE.    Make sure to check out our Ultimate MSP Growth Guide, a free guide that walks you through a proven process to take your MSP from stuck to scalable, without working even more hours. It's 44 pages rammed with advice, insights and inspiration to help you decide what support is available to you now if you want to grow and scale your business. Click HERE to get your copy.    Connect on LinkedIn HERE with Ian and also with Stuart by clicking this LINK    And when you're ready to take the next step in growing your MSP, come and take the Scale with Confidence MSP Mastery Quiz. In just three minutes, you'll get a 360-degree scan of your MSP and identify the one or two tactics that could help you find more time, engage & align your people and generate more leads.  If you're serious about growth and want to explore what this could look like for your MSP, you can book a Right Fit Clarity Call with us HERE.  OR   To join our amazing Facebook Group of over 400 MSPs where we are helping you Scale Up with Confidence, then click HERE  Until next time, look after yourself and I'll catch up with you soon!

In this episode of Your Business Greatness, host Simone Sloan welcomes Courtney De Ronde, CEO of Forge Financial and Management Consulting, to discuss her evolution from CPA and auditor to scaling consultant and coach.Drawing on 20 years as a CPA and 15 years in business leadership, Courtney shares how she developed the Simple Scale-Up System by reverse-engineering her firm's success across financial visibility, leadership development, and operational efficiency. The episode explores the critical mindset shifts required for founders to transition into leaders, emphasizing the importance of business intelligence across four core areas: finance, leadership, productivity, and people. Simone Sloan and Courtney discuss how intentional culture-building through values alignment prevents scaling pitfalls and how leaders must "time travel,” preparing themselves for future growth while managing present operations. The conversation underscores that successful scaling requires moving from gut-driven decisions to data-informed leadership while maintaining psychological safety and delegating authority.Key TakeawaysThe transition from founder to leader requires intentional mindset shifts and recognition that startup success strategies do not scale; new frameworks and delegation are essentialBusiness intelligence, systematic data collection across finance, leadership, productivity, and people, must replace gut instinct as the foundation for scaling decisionsOperationalize core values through explicit translation into behaviours, policies, and recognition systems; proximity to leadership cannot preserve culture as organizations growLeaders must develop faster than their organizations to bridge the gap between current operations and future vision while maintaining psychological safety and trust Control and perfectionism are common blind spots that cap organizational potential; delegation and diverse perspectives improve decision- making and prevent leader burnout

Aubrey Masango hosts Andisa Ramavhunga, Founder of Value Creation Firm, to unpack when businesses should start focusing on the core building blocks of strategy, organizational design, and leadership as they grow. Tags: 702, Aubrey Masango show, Aubrey Masango, Bra Aubrey, Entrepreneurship Feature, SMME, Andisa Ramavhunga, Organizational design, Value proposition The Aubrey Masango Show is presented by late night radio broadcaster Aubrey Masango. Aubrey hosts in-depth interviews on controversial political issues and chats to experts offering life advice and guidance in areas of psychology, personal finance and more. All Aubrey’s interviews are podcasted for you to catch-up and listen. Thank you for listening to this podcast from The Aubrey Masango Show. Listen live on weekdays between 20:00 and 24:00 (SA Time) to The Aubrey Masango Show broadcast on 702 https://buff.ly/gk3y0Kj and on CapeTalk between 20:00 and 21:00 (SA Time) https://buff.ly/NnFM3Nk Find out more about the show here https://buff.ly/lzyKCv0 and get all the catch-up podcasts https://buff.ly/rT6znsn Subscribe to the 702 and CapeTalk Daily and Weekly Newsletters https://buff.ly/v5mfet Follow us on social media: 702 on Facebook: https://www.facebook.com/TalkRadio702 702 on TikTok: https://www.tiktok.com/@talkradio702 702 on Instagram: https://www.instagram.com/talkradio702/ 702 on X: https://x.com/Radio702 702 on YouTube: https://www.youtube.com/@radio702 CapeTalk on Facebook: https://www.facebook.com/CapeTalk CapeTalk on TikTok: https://www.tiktok.com/@capetalk CapeTalk on Instagram: https://www.instagram.com/ CapeTalk on X: https://x.com/CapeTalk CapeTalk on YouTube: https://www.youtube.com/@CapeTalk567 See omnystudio.com/listener for privacy information.

IFT's Renee Leber explains how food companies successfully scale products from lab prototypes to commercial production while managing the process, equipment, and formulation challenges that emerge during plant trials. California Cultured CEO Alan Perlstein discusses how plant cell culture could transform cocoa production, offering a more sustainable, scalable, and consistent approach to meeting rising global demand for chocolate. Plus: This episode of Omnivore is brought to you by RTI International and Almond Board of California.

J'ai reçu Maxime Barbier, cofondateur de Timeleft.Timeleft, c'est une boîte qui veut résoudre un problème simple mais massif : la solitude dans les grandes villes.Le concept est fort : te faire rencontrer de nouvelles personnes dans la vraie vie, autour d'un dîner, d'un café ou d'un run.Dans cet épisode, on revient sur un parcours entrepreneurial assez fou.Maxime raconte comment ils sont passés de 0 à 18M€ d'ARR en 2 ans, comment ils ont ouvert 325 villes en 325 jours, pourquoi ils ont ensuite dû en fermer plus de 100, et ce que ça implique vraiment de faire grandir une boîte aussi vite.On parle aussi de sujets que j'adore :la violence de l'hypercroissance,la solitude du CEO,le management d'une boîte qui grossit vite,les erreurs de scaling,le recrutement des bons profils,la vision produit,et le vrai prix de l'ambition.—-Cet épisode est sponsorisé avec amour ❤️ par : Boost'AvisJe te parle de Boost'Avis, un outil très malin pour bosser ton e-réputation.Il t'aide à collecter plus d'avis clients, à les centraliser et à y répondre intelligemment grâce à l'IA.

In this episode of The IT Experts Podcast, I sit down with Mit Patel, Darren Strong, and Paul Green for a powerful panel discussion focused on one of the biggest challenges MSP owners face, how to stop working in your MSP and start building a business that works for you.     This is a topic I see come up time and time again. Many MSP owners start from a technical background, and before they know it, they are deep in the day to day, solving problems, firefighting, and carrying the weight of the business on their shoulders. If you want to stop working in your MSP, there has to be a conscious shift in how you think, plan, and lead.     Mit kicks things off by sharing something I see all the time. Most MSPs are not spending enough time planning, or they do not know where to start. The truth is, it does not need to be complicated. You need clarity on where you are now and where you want to get to in the next twelve months. From there, it is about breaking that down into simple, consistent actions that move you forward.     Darren builds on this and brings it back to consistency. Without a clear plan, you end up making decisions based on how you feel in the moment. One day you move in one direction, the next day it changes. Over time, that creates confusion across your team and slows everything down. If you want to stop working in your MSP, your plan needs to guide your decisions and shape the behaviour of your business.     Paul then brings in a perspective that I know will resonate with many of you. Too many MSPs are running on hope. Hoping they will find time for marketing. Hoping nothing disrupts the day. Hoping things will improve. That can go on for years. The shift happens when you decide to take control and build something with purpose. If you truly want to stop working in your MSP, you need to carve out time every day to focus on growth and the future of the business.     We also spend time talking about leadership, because this is where things really start to change. I have seen it in my own journey and with the MSPs we support. When your team understands the vision and knows what matters most, everything starts to move faster. Mit shares how aligning the team around clear quarterly priorities creates momentum and builds a culture where people feel part of the success. This is essential if you want to stop working in your MSP and create something that grows beyond you.     Another important part of the conversation is around speed and structure. In the early days, you can change direction quickly. As your business grows, that becomes harder. Paul explains the importance of staying flexible while putting the right systems in place. You need structure to scale, while still keeping enough agility to respond to change. That balance is key if you want to stop working in your MSP and keep moving forward.     Darren then brings it back to operational maturity, and this is where many MSPs hit a wall. You can only rely on hard work for so long. Long hours and constant pressure lead to fatigue, and eventually something has to change. This is often the moment when you realise that what got you here will not get you there. To stop working in your MSP, you need systems, measurement, and accountability that support consistent performance.     We also explore what is happening in the world of marketing and AI. There is a lot of noise right now, and it is easy to get distracted. Paul makes it clear that while AI is a powerful tool, it does not replace clear thinking. The fundamentals still matter. You need to understand your ideal client, communicate clearly, and build trust. When your marketing works properly, it creates a steady flow of opportunities, which is a huge step towards being able to stop working in your MSP.     We finish the episode with some simple actions that you can take straight away. Paul talks about finding time every day to work on your business. Mit suggests blocking out dedicated time each week for planning. Darren reinforces the importance of accountability and making sure you follow through on what you commit to.     When you bring all of this together, planning, leadership, consistency, and accountability, you create a business that no longer relies on you being involved in everything. That is the goal. To stop working in your MSP is about building something with clarity and structure, where the business continues to grow, whether you are there or not.   Connect with Mit Patel on LinkedIn HERE and discover more about Assurix HERE.  Connect with Darren Strong HERE. You can also visit his website HERE  and stream the Scale Up podcast HERE.  Connect with Paul Green on LinkedIn HERE. You can also explore his website HERE and tune into his MSP Marketing Podcast HERE.    Make sure to check out our Ultimate MSP Growth Guide, a free guide that walks you through a proven process to take your MSP from stuck to scalable, without working even more hours. It's 44 pages rammed with advice, insights and inspiration to help you decide what support is available to you now if you want to grow and scale your business. Click HERE to get your copy.    Connect on LinkedIn HERE with Ian and also with Stuart by clicking this LINK   And when you're ready to take the next step in growing your MSP, come and take the Scale with Confidence MSP Mastery Quiz. In just three minutes, you'll get a 360-degree scan of your MSP and identify the one or two tactics that could help you find more time, engage & align your people and generate more leads.    If you're serious about growth and want to explore what this could look like for your MSP, you can book a Right Fit Clarity Call with us HERE.    OR   To join our amazing Facebook Group of over 400 MSPs where we are helping you Scale Up with Confidence, then click HERE  Until next time, look after yourself and I'll catch up with you soon!   

What if the hidden cost of your bioprocess lies not in the technology, but in what you don't document?Too often, biotech teams discover too late that their “proven” process is just an illusion, propped up by undocumented tricks and missing critical parameters. In this episode, David Brühlmann strips down the assumptions behind scale-up and tech transfer, exposing the silent risks that threaten CMC milestones and market launches alike. After 15 years guiding biotech projects from bench to clinic, he's felt the pain of process gaps, regulatory curveballs, and million-dollar mistakes. Here, he turns that experience into a tactical guide designed to save you from the same pitfalls.In this episode, you'll learn about:The 6-pillar approach to turning tech transfer into a managed process, rather than a gamble (03:09)Why mass transfer physics and factors like kLA are critical—and how they can make or break a process at scale (05:12)The importance of analytical comparability, including the common blind spots in sampling plans and method validation (07:19)Establishing a solid Quality by Design (QbD) foundation and defining critical quality attributes before transfer, not after failures (08:33)Stakeholder management and why non-technical challenges often derail projects (with more on this in Part 2) (10:09)Evaluating CDMO partners: What selection criteria really matter for long-term success and risk mitigation (11:03)Strategic decision-making: Building core capabilities versus outsourcing, and how to avoid unnecessary costs and delays (12:22)This episode sets the stage for Part 2, where David Brühlmann will share practical stories and detailed frameworks for real-world implementation. If you manage bioprocess scale-up, tech transfer, or CMC development, you'll find plenty of actionable insights to apply in your own work.If you're interested in the ideas discussed, here are some of the guests David referenced in this episode.Episodes 91 - 92: Mass Transfer Secrets: Mastering Bubbles and kLa from Bench to Large-Scale Production with Lars Puiman & Rik VolgerEpisodes 79 - 80: Think Before You Build: Holistic Approaches to Biotech Facility Design with Alfredo Martínez MogarraEpisodes 57 - 58: Crafting a Solid CMC Strategy: Key Factors and Common Pitfalls with Matthias MüllnerEpisodes 23 - 24: Strategies for Success: Master CMC Development with Gene LeeSupport the show

Send us Fan MailOn this episode of Embedded Insiders, Aravind Srikumar, SVP of Product & Marketing at Upscale AI, joins the podcast to discuss how the company is tackling both scale-up and scale-out networking, why it's important to address both sides of the networking equation, and today's requirements for an AI-optimized network.(Upscale AI's recent announcement with NVIDIA: https://upscaleai.com/upscale-ai-supercharges-open-heterogeneous-scale-out-ai-clusters-with-nvidia-ethernet-switch-silicon/)Next, Rich is joined by David Sandys, the Senior Director of Technical Enablement and Engagement at DigiKey, with a recap of embedded world. But first, Ken and I are talking about the advanced packaging trend, and how it seems the industry is shifting from the traditional chip scaling approach that is Moore's Law. For more information, visit embeddedcomputing.com

Professional Builders Secrets brings you an exclusive episode featuring Rick Moore, Executive Business Coach at APB, and Mitchell Kasselman, CEO and Founder of Ressio Software. Together, they dive deep into why so many builders are drowning in software yet still relying on manual processes, and what the most efficient building companies are doing differently to get real value from their tech investments.This episode is sponsored by Apparatus Contractor Services, click the link below to learn more:hubs.ly/Q02mNSsG0INSIDE EPISODE 232 YOU WILL DISCOVER Why surging software investment isn't always a good thingThe growing gap between builders using software and those still going manualHow underutilization is dragging down profitabilityWhy successful adoption must be led from the top downHow to audit and consolidate your tech stackand much, much more.ABOUT RICK MOORERick Moore has been at the forefront of steering businesses that have collectively amassed a staggering market capitalisation exceeding $3 billion CDN, served as the CEO of the Canadian division of the world's largest business coaching company, and is the author of “Scale-Up to Sell,” sharing his insights derived from his experiences, and his CEPA designation in exit planning underscores my commitment to guiding ventures towards successful transitions.Connect with Rick: linkedin.com/in/rick-moore-4069383a/ABOUT MITCHELL KASSELMANModernizing the American home-building experience as Co-Founder & CEO of Ressio Software. Former leader at ServiceChannel (acquired by Fortive for $1.2B) and ex-McKinsey consultant. Passionate about technology startups. Die hard Michigan football fan.Connect with Mitchell: linkedin.com/in/mitchellkasselman/TIMELINE 7:31 Key data revealed: AI adoption nearly doubled in one year10:24 Tesla vs. used car analogy on software adoption14:10 Why mid-market builders are losing profit to underutilized software17:28 The number one reason software adoption fails30:10 How to build a smart, consolidated tech stack from the ground up39:28 Honest talk on AI estimating: where it's at and where it's headedLINKS, RESOURCES & MOREAPB Website: associationofprofessionalbuilders.comAPB Rewards: associationofprofessionalbuilders.com/rewards/APB on Instagram: instagram.com/apbbuilders/APB on Facebook: facebook.com/associationofprofessionalbuildersAPB on YouTube: youtube.com/c/associationofprofessionalbuilders

Happy Friday! Today's special episode is all about elevating your life without spending a single dollar. Jon and Kristin are sharing the simple things that have made the biggest difference in their lives and the small shifts that can bring more joy & purpose to your everyday.SUBSCRIBE TO OUR YOUTUBE CHANNEL HEREJOIN PATREON HERESpring Book Club starts March 20th! We will be reading NEVER LIE (Purchase HERE)Purchase TTP Merch HERE__________________________Kristin's Amazon Store FrontJon's Amazon Store FrontJoin all the fun on ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Patreon⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Follow us on Socials:Instagram⁠⁠⁠⁠⁠⁠⁠That's The Point ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Kristin⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Jon⁠⁠⁠⁠⁠⁠⁠TiktokThat's The PointYoutubeKristin's Channel__________________________SPONSORSUse code POINT to get up to 57% off at FirstDay.comGo to quince.com/POINT for free shipping and 365-day returns.Produced by Dear MediaSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

For many biotech innovators, high-throughput screening platforms promise faster discoveries and streamlined workflows. Yet beneath the surface, the reality is more demanding, requiring hands-on expertise, careful assay design, and a sharp understanding of microbial physiology to avoid mistakes that become expensive to fix downstream.David Brühlmann continues his conversation with Sebastian Blum, Market Development Manager in Europe at Beckman Coulter Life Sciences, who brings a practical, unvarnished perspective to high-throughput screening. Drawing on conversations with startups, pharma, and CDMOs, Sebastian digs into what separates "push-button" automation myths from hard-won bioprocess mastery. From evaluating technical fit to troubleshooting real-world applications, he advocates for a nuanced approach, one focused on fit-for-purpose tools and critical thinking over technology hype.In this episode, we discuss:Practical advice for startups considering systems like the BioLector XT Microbioreactor, including the need for technical expertise and tailored applications (02:34)Scenarios where the BioLector XT Microbioreactor is the best fit (flexibility, multiple microorganisms, modular upgrades) (04:22)The most common mistakes scientists make with screening technologies, and why specialized personnel are still essential (06:45)How automation, robotics, and AI are shaping the future of early-stage bioprocess development, and why core engineering principles remain vital (08:14)Tips for evaluating screening tool placement in your process and aligning technology with your application needs (11:13)If you're making decisions about high-throughput screening platforms and want to avoid costly missteps before scale-up, this episode delivers the clarity you need.Connect with Sebastian Blum:LinkedIn: www.de.linkedin.com/in/sebastian-blum-76240b3bBeckman Coulter Life Sciences: www.beckman.comNext step:Need fast CMC guidance? → Get rapid CMC decision support hereSupport the show

Why do so many promising biotech ideas stall long before they reach the clinic or marketplace? For many, the answer lies hidden in the earliest phase of bioprocess development: upstream processing. It's where strain selection, media optimization, and culture conditions set the stage for everything that follows. Yet, the smallest missteps here can snowball into expensive roadblocks downstream. This episode of Smart Biotech Scientist Podcast zeros in on why smart screening strategies and the right bioreactor choices early on are the difference between breakthrough and bottleneck.Joining host David Brühlmann is Sebastian Blum, a microbiologist with more than two decades in the life sciences. As Market Development Manager at Beckman Coulter Life Sciences, Sebastian Blum brings firsthand knowledge from collaborating with startups, pharma giants, and CDMOs, bridging theory with the practical realities of modern process development. From commercializing micro-fermentation systems to guiding clients through high-throughput data, his insights come not just from research but real-world applications.Key Topics & Insights:How startups versus large pharma companies differ in process development strategies, including the role of budget, resources, and risk management. (04:27)The importance of designing screening experiments that mirror end-process conditions, and misconceptions around batch versus fed-batch modes. (07:49)Overview of available small-scale bioreactor systems: shake flasks, benchtop reactors, and high-throughput platforms—pros, cons, and ideal use cases. (09:17)Detailed comparison of BioLector XT Microbioreactor, ambr® 15, and ambr® 250 systems, including working volumes, experiment throughput, measurement technology, and cell types suited for each. (13:24)Practical guidance on making the most of high-throughput screening tools and how training, scripting, and collaboration help new users get value from systems like the BioLector XT Microbioreactor. (17:00)This episode offers grounded advice for scientists and founders navigating early-stage bioprocess development, plus a clear look at the technology landscape for microbial screening and optimization. Perfect for those looking to streamline process development and avoid common pitfalls.Connect with Sebastian Blum:LinkedIn: www.de.linkedin.com/in/sebastian-blum-76240b3bBeckman Coulter Life Sciences: www.beckman.comNext step:Need fast CMC guidance? → Get rapid CMC decision support hereSupport the show

Knees-to-elbows grip Bike vs Rower CrossFit terminology Training days & results. Scaling up. Deadlift grip. VNR cycles The CF Open Sugary Treats & discipline

Today I'm joined by Matt Stuckey, President of Stuckey Automotive. Matt explains how real estate mandates, throughput targets, and workforce pipelines intersect, and why productivity—not volume—is the real competitive edge in today's market. This episode is brought to you by: 1. iPacket - iPacket also offers iPacket Recon, iPacket OnTargeting and iPacket Value - the newest product to the iPacket line-up. iPacket partners with thousands of dealer partners and is headquartered in Williamstown, WV. For more information, visit @ here or follow the company on Facebook and LinkedIn. 2. Lotlinx - What if ChatGPT actually spoke dealer? Meet LotGPT — the first AI chatbot built just for car dealers. Fluent in your market, your dealership, and your inventory, LotGPT delivers instant insights to help you merchandise smarter, move inventory faster, and maximize profit. LotGPT is free for dealers, but invite-only. Join the waitlist now @ here. 3. CDG Recruiting - Hire top dealership talent, fast. From sales managers to GMs and C-suite execs, we've placed over 1,000 roles across auto retail. Ready to scale without the hassle? Visit @ here to get started. Check out LotGPT here: https://lotlinx.com/lotgpt-waitlist/ Check out Car Dealership Guy's stuff: For dealers: CDG Circles ➤ ⁠⁠⁠⁠⁠⁠⁠⁠https://cdgcircles.com/⁠⁠⁠⁠⁠⁠⁠⁠ Industry job board ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠http://jobs.dealershipguy.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Dealership recruiting ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠http://www.cdgrecruiting.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Fix your dealership's social media ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠http://www.trynomad.co⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Request to be a podcast guest ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠http://www.cdgguest.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ For industry vendors: Advertise with Car Dealership Guy ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠http://www.cdgpartner.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Industry job board ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠http://jobs.dealershipguy.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Request to be a podcast guest ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠http://www.cdgguest.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Topics: 05:08 Why waste prime retail real estate on dirty, used car reconditioning? 05:18 The "Shrink the Footprint" strategy for building high-leverage, low-overhead dealerships. 09:07 The "150-unit rule" that dictates exactly when you must centralize operations. 22:08 Why the secret to a happy family business is never working in the same building. 23:48 How to force your sales team to average 25 units—double the national average. 25:12 Why 45 minutes is the "magic number" that defines a modern car delivery. 25:27 The "Stopwatch Audit" trick to find out exactly where your deals are dying. 26:45 Ending the "Print-Scan-Shred" insanity to reclaim hundreds of lost staff hours. 33:45 The "Clock is Ticking" mindset for stealing B2B market share from competitors. 41:53 Why the "tech shortage" is a myth fueled by lazy dealership training. Car Dealership Guy Socials: X ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠x.com/GuyDealership⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Instagram ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠instagram.com/cardealershipguy/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ TikTok ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠tiktok.com/@guydealership⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ LinkedIn ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠linkedin.com/company/cardealershipguy⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Threads ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠threads.net/@cardealershipguy⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Facebook ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠facebook.com/profile.php?id=100077402857683⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Everything else ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠dealershipguy.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠