Podcasts about Scale up

Anna Wood, Editor at Startups Magazine, speaks to Mark Sweeny, Founder and Group Chief Executive de Novo Solutions, all about always focusing on the fundamentals, championing the Welsh ecosystem and winning the Most Successful Scaleup Award at the Hustle Awards 2025. 

Anna Wood, Editor at Startups Magazine, speaks to Mark Sweeny, Founder and Group Chief Executive de Novo Solutions, all about always focusing on the fundamentals, championing the Welsh ecosystem and winning the Most Successful Scaleup Award at the Hustle Awards 2025. 

Running an MSP can feel like a whirlwind of tickets, meetings, and decisions. This episode sets out a calm, workable route to operations that hum. Start with a clear plan that covers financials, growth, structure, and how each role fits. Communicate it well. Give every person a role profile, a scorecard, and clear expectations. When people know what they own and when to seek support, accountability rises, and your MSP becomes consistent and easier to lead. One of the key themes in this conversation is how important it is to have a clear plan. Without a plan, everything in the business defaults back to you and that is the fastest way to become stuck in overwhelm. The plan has to cover financials, growth, organisational structure, and how each role in the business fits into that picture. From there, it is about clarity and communication. Everyone needs to know what their role is, what success looks like, and how their contribution connects with the bigger goal. This is where simple tools like role profiles, scorecards, and clear expectations come in. When your people understand the boundaries of what they can own, and where they need to seek help, you not only empower them but also create consistency and accountability. We also cover the challenge of marketing for MSPs. Marketing is often seen as something mysterious or even unnecessary if referrals are coming in. Yet the MSPs that are really building momentum are the ones who are treating marketing like a serious business function. They are committing time and money to it, understanding that marketing is not about instant results but about building an engine that delivers leads consistently over the long term. Many MSP owners are highly technical and want to see immediate returns. They hire engineers and within three months they are delivering results. That expectation does not translate to marketing and sales. These functions take longer to build, require consistency, and need ongoing investment of both money and attention. What works is starting with something simple, shipping it, and learning as you go. Instead of overthinking or waiting until everything is perfect, you put your message out into the market and then refine it based on feedback. This is exactly how successful software products are built, and the same principle applies to marketing your MSP. The important thing is to stick to the plan, avoid chopping and changing strategies every few months, and have patience with the process. As with all things in business, consistency wins. When you measure activities and outcomes in a meaningful way, you can track whether your marketing is leading to calls being booked and conversations being opened. We also talk about how so many MSPs fall into the trap of using the same vanilla phrases when they try to differentiate themselves. Phrases like “we partner with our customers” or “it is all about people” are heard by prospects again and again, and they lose all impact. What lands is clarity of journey, strong communication, and the quality of how you manage people. Show how your team works, how you lead, and how you make outcomes repeatable. That is what sets an MSP apart. The other big area we highlight is the role of leadership and succession. Too many MSP owners hold onto everything because they fear losing control or they are unsure whether their people are ready. The truth is, your next level of growth only comes when you create space for others to take ownership. Coach people to grow into responsibility even if the first pass is not perfect. Over time the team will surpass expectations, and you gain the headroom to focus on strategy, new services, or acquisitions. A useful analogy that comes up is around focus. If you go out every morning and hit the same tree five times with a sharp axe, eventually the tree will fall. If you scatter your energy across ten different trees, you never make progress. The same applies in your MSP. Pick the three or four priorities that will make the biggest impact, put everything else in what we call the Disney drawer, and only go back to it once those priorities are delivered. This approach not only gives you results, it also builds confidence in yourself and in your team as you see the wins accumulate.  The bottom line is simple. Create the plan, work the plan, and the plan will work. With consistency and discipline, you reclaim time, smooth out operations, and create the freedom to make the bigger moves that grow your MSP. Take a moment to review your own plan. Is it clear and visible? Does every person know their measures and next step? Are you investing enough time and money into Marketing so your MSP is not reliant on luck or referrals? Apply these lessons and you will move from overwhelm to overdrive with a business that feels lighter, faster, and far more predictable. Connect with Darren Strong through his LinkedIn by clicking HERE. You can also visit their website and learn more about Scalable by clicking HERE. Make sure to check out our Ultimate MSP Growth Guide, a free guide that walks you through a proven process to take your MSP from stuck to scalable, without working even more hours. It's 44 pages rammed with advice, insights and inspiration to help you decide what support is available to you now if you want to grow and scale your business. Click HERE to get your copy.    Connect on LinkedIn HERE with Ian and also with Stuart by clicking this LINK  And when you're ready to take the next step in growing your MSP, come and take the Scale with Confidence MSP Mastery Quiz. In just three minutes, you'll get a 360-degree scan of your MSP and identify the one or two tactics that could help you find more time, engage & align your people and generate more leads.  OR   To join our amazing Facebook Group of over 400 MSPs where we are helping you Scale Up with Confidence, then click HERE  Until next time, look after yourself and I'll catch up with you soon!   

Hi, wir sind Marc & Dave, zwei Unternehmer nach Gründung, Scaleup und EXIT. Wir wollen Wissen und Emotionen weitergeben und treffen uns regelmässig zum virtuellen Ping Pong. Wie damals beim Tischtennis im eigenen Startup

Houleymatou Baldé affirme que « le syndrome de l'imposteur n'existe pas ».Pour elle, le doute n'est pas un bug mais un signal. Dans cet extrait, elle partage un switch mental simple et actionnable: voir clair, découper, agir. Résultat: moins de ruminations, plus de mouvement, et une progression visible au quotidien.———— INVITÉE ————Retrouvez Houleymatou sur LinkedIn : https://www.linkedin.com/in/houleymatou-balde/———— 5 ÉTOILES ————Si cet épisode vous a plu, pensez à laisser une note et un commentaire - c'est la meilleure façon de faire découvrir le podcast à d'autres personnes !Envoyez-moi une capture de cet avis (LinkedIn ou par mail à dx@donatienleon.com) et je vous enverrai une petite surprise en remerciement.

Over the last few days, I have had some powerful conversations with MSP owners about what really moves the needle when it comes to building a scalable and profitable business, and the truth is clear. A slick Marketing campaign will not compensate for weak processes, bottlenecks in delivery, or an MSP that still relies too heavily on the owner being needed in the day-to-day.  I share in this episode how the three key pillars of your MSP – direction and planning, building an effective and scalable team, and then sales and Marketing – need to be kept in balance. Too often the third pillar is where everyone wants to start, because it feels exciting to get leads and talk about growth. But the more valuable thing to do is to look under the bonnet and build out efficient processes, solid leadership, and an operating model that can run without you. This is what creates real transferable value. This is what buyers look for when they assess an MSP. It is not only about the turnover or the top line, it is about the EBITDA, the profit margins, the efficiency, and the strength of the team.  AI readiness was one of the big topics I covered, because while AI can speed things up, it cannot fix a broken help desk or replace processes that do not exist. If your MSP has gaps, inefficiencies, and inconsistent delivery, AI will only amplify the problem. Get your house in order first. Once your processes are mapped, optimised, and delegated, then AI can become the turbocharger for your business. Without that foundation, you risk being left behind while others take advantage of the efficiencies AI can deliver.  Another big theme is the importance of the EBITDA multipliers. I explained how improving operational efficiency, reducing client concentration, securing longer contracts, and getting the owner out of the daily grind can all add direct value to your MSP. Each of these improvements has the power to increase your multiplier and add significant chunks of value to your business. We are talking in terms of hundreds of thousands of pounds when these changes are applied. That is worth more than years of struggling with Marketing campaigns that may or may not deliver the return you hoped for.  I also shared some of the frustrations MSPs face when they stay stuck on tasks that are not theirs to do. Too many owners remain caught up in £10 an hour work when their real focus should be leading the business, coaching the team, and driving strategic value. Delegation is key here. Trust your team, cascade clear targets, and use operational scorecards to keep everyone aligned. When your team is empowered and accountable, the business can operate smoothly, clients are happier, and you can step back to focus on building value.  Retention and operational maturity came through as another strong theme. Before chasing more leads, make sure your existing clients are delighted, your service is slick, and your delivery model is predictable. When you strengthen the foundation of your MSP, you gain the confidence to grow without fear of cracks showing as you scale. Your numbers become clearer, your cashflow more predictable, and your stress levels drop. It is all about building a business that works for you rather than you for it.  The main point I wanted to drive home in this quick episode is that Marketing is not the silver bullet many think it is. Without strong processes, efficient systems, and a team that can operate without you, Marketing will only create more pressure. Instead, take the time to map your processes, delegate the right tasks, build operational scorecards, strengthen client retention, and then look at how AI can amplify it all. Once these foundations are in place, then Marketing will have the power to add real fuel to the fire. Until then, it can be a dangerous distraction that holds back your growth and keeps you stuck.  So this episode is a jab in the ribs for all MSP owners who feel the urge to throw everything at Marketing before their business is ready. Lift the bonnet, tune the engine, and make sure your MSP is efficient, profitable, and truly valuable. When you do that, not only does your EBITDA rise, but you also create the freedom of choice. Whether you want to grow, exit, or simply enjoy a business that runs smoothly without you, the outcome is far more rewarding. That is when you truly build an MSP that works for you, your team, and your clients.    Make sure to check out our Ultimate MSP Growth Guide, a free guide that walks you through a proven process to take your MSP from stuck to scalable, without working even more hours. It's 44 pages rammed with advice, insights and inspiration to help you decide what support is available to you now if you want to grow and scale your business. Click HERE to get your copy.  Connect on LinkedIn HERE with Ian and also with Stuart by clicking this LINK  And when you're ready to take the next step in growing your MSP, come and take the Scale with Confidence MSP Mastery Quiz. In just three minutes, you'll get a 360-degree scan of your MSP and identify the one or two tactics that could help you find more time, engage & align your people and generate more leads.  OR   To join our amazing Facebook Group of over 400 MSPs where we are helping you Scale Up with Confidence, then click HERE  Until next time, look after yourself and I'll catch up with you soon!   

Hi, wir sind Marc & Dave, zwei Unternehmer nach Gründung, Scaleup und EXIT. Wir wollen Wissen und Emotionen weitergeben und treffen uns regelmässig zum virtuellen Ping Pong. Wie damals beim Tischtennis im eigenen Startup

Florent n'a jamais eu peur de parier sur l'avenir. En 2008, juste après avoir décroché son CDI, il fait le pari fou de tout plaquer pour se lancer en freelance sur l'iPhone qui vient de sortir. Résultat : 5 ans de galère, mais une expertise iOS qui finit par payer.En 2023, nouveau pari audacieux : il arrête complètement le développement iOS pour se concentrer exclusivement sur le Vision Pro d'Apple. Encore une fois, tout le monde lui dit que c'est de la folie. Résultat : il développe une vingtaine d'applications, co-fonde le collectif Studio 84 et devient CTO de Clear Surgery, une app qui révolutionne les blocs opératoires.————— FLORENT MORIN —————Retrouvez Florent sur LinkedIn : https://www.linkedin.com/in/florentmorin/————— PARTIE 1/4 : PARCOURS ————— (01:02) Intro + présentation de Florent(03:08) Les débuts d'Apple et l'ouverture de l'App Store aux développeurs(04:12) Comment était le développement iOS au tout début(07:33) La transition de Linux vers Objective-C sur iPhone(13:12) Pourquoi Florent est resté fidèle à iOS pendant 15 ans(16:12) Apple comme partenaire de confiance pour les développeurs(17:27) Les débuts poussifs en freelance : 5 ans de galère(24:58) Le point d'inflexion vers la stabilité financière(30:00) Applications indie vs prestation client(35:20) L'état du marché iOS aujourd'hui face à l'IA————— PARTIE 2/4 : VISION PRO —————(44:32) Les premiers pas dans la VR/AR avec du bricolage(58:08) Pourquoi attendre le Vision Pro plutôt que Meta(59:54) Le point de bascule à la WWDC 2023(1:04:38) 6 mois de travail acharné : 16h/jour, 7j/7(1:11:54) Premier contact avec le Vision Pro : "le logiciel est dans ma tête"(1:25:28) Pourquoi tout quitter pour un pari aussi risqué(1:28:22) Clear Surgery : révolutionner la chirurgie avec la réalité augmentée(1:44:18) Le projet SNCF TGV M avec Studio 84(1:58:10) Comment développer une activité sur une techno émergente————— PARTIE 3/4 : ROLLBACK —————(2:05:25) Les associations ratées et les red flags ignorés(2:06:42) Exemples concrets de mauvais partenariats(2:08:34) Comment détecter les signaux d'alarme(2:12:30) Techniques pour se sortir des mauvaises expériences————— PARTIE 4/4 : STAND-UP —————(2:13:38) Ne pas abandonner malgré les échecs répétés(2:15:38) Les apprentissages : faire des erreurs pour grandir(2:17:02) L'introspection quotidienne et l'auto-analyse(2:18:19) Vision du futur : IA embarquée et nouvelles interfaces(2:27:14) Le conseil ultime de Florent————— RESSOURCES —————Vision Pro d'AppleXcode 16 avec intégration IAClearSurgery : application médicale en réalité augmentéeStudio 84 : collectif de développeurs AR/VRMistral AI et modèles embarquésARKit et RealityKit d'Apple————— 5 ÉTOILES —————Si cet épisode vous a plu, pensez à laisser une note et un commentaire - c'est la meilleure façon de faire découvrir le podcast à d'autres personnes !Envoyez-moi une capture de cet avis (LinkedIn ou par mail à dx@donatienleon.com) et je vous enverrai une petite surprise en remerciement.

What if your biggest leadership blind spot… was you?In this powerful episode of ScaleUP & Grow, host Mary Ricketts dives deep into the hidden world of unconscious bias—not as a buzzword, but as a real, measurable force that shapes how you lead, hire, promote, and build trust.This isn't about blame. This is about awareness, ownership, and action.You'll discover: ✅ What bias actually is—and where it shows up in your leadership without you realizing ✅ The 5 tell-tale signs you're not owning your bias (and how to fix it) ✅ How “gut instincts” can quietly derail inclusion, innovation, and trust ✅ Real-life stories, powerful data, and examples from high-performing organizations ✅ Practical self-examination tools to reduce bias and make better leadership decisionsWhether you're leading a team of five or five thousand, this episode will challenge you to look inward and take your leadership to the next level—with clarity, fairness, and purpose.

In this special episode Stuart and I take time to reflect on the milestones that have shaped our partnership, our clients, and the Growth Hub as a whole. We start right at the beginning when we first met. It was late in the Covid period and what started as a one-to-one conversation quickly turned into something much bigger. We realised that our values aligned, that our different personalities and skills would complement each other, and that together we could help more people, change more lives, and have a greater impact. That first milestone of recognising the power of working together has been the bedrock of what we do today.  We talk about how important it is for MSP owners to think about partnerships in their own business. Whether you are bringing in a shareholder, working with a potential acquisition partner, or developing your senior leadership team, you need both shared values and complementary skills. Stuart and I are very different in pace, approach, and thinking, but those differences have made the Growth Hub stronger. For MSPs the lesson is clear. Build a team where everyone brings something different to the table but is pulling in the same direction.  Another milestone was the integration of our frameworks, models, and clients. We both had our own ways of working and separate groups of clients when we joined forces. Instead of keeping things divided we decided to combine everything. We pulled together our systems, refined the content, and aligned everything around one shared approach. That was when the Scale with Confidence system really began to evolve. We also brought all our clients together, regardless of what they were paying at the time, and focused purely on delivering massive value. For MSP owners this mirrors what happens when you go through M&A or team integration. The milestone is not only in joining the businesses together but in aligning values, streamlining systems, and creating a single powerful client journey.  We also highlight the milestones in our marketing journey. Marketing to MSPs is not easy because you are busy, your world is changing quickly, and you are bombarded with content every day. What has made the difference for us is listening to what you tell us. Whether it is in coaching calls, events, or informal conversations, we listen to the problems MSP owners share and we turn those into practical content. That has led to a marketing machine that attracts the right people at the right time and makes sure we are having conversations that matter. The lesson here for MSPs is not to overcomplicate marketing. Think about how your clients want to be communicated with, meet them where they are in their journey, and build the right content to help them take the next step.  One of the most powerful milestones we discuss is the importance of future vision. Every MSP business will be sold one day. Whether you plan for it or not, whether it is to employees, family, or an external buyer, the day will come. The milestone is realising that you need to be building a saleable business today if you want to maximise value tomorrow. That means strong systems, predictable recurring revenue, clear leadership, and transferable value. Many MSP owners put this off until it is too late. The shift comes when you deliberately start to build a business that has value beyond you as the owner.  In this episode Stuart and I also share how our vision goes beyond the Growth Hub. We both have personal connections to supporting people with special needs and we are building towards creating a supported living initiative as part of our long-term legacy. That north star keeps us focused and reminds us that the work we do with MSPs is not only about revenue growth and EBITDA multiples. It is about creating businesses that enable owners to live their lives with purpose and choice.  250 episodes in, we are still as energised and committed as ever. The milestones so far have been significant, from our first meeting, to building the Growth Hub, to refining our frameworks, to helping dozens of ambitious MSPs scale with confidence. The future milestones are even bigger. Whether that is supporting more MSPs to reach the one million mark, helping those already there to accelerate to five million, or preparing owners for successful exits, our focus is clear.  We finish this episode by raising a glass to you, our listeners, clients, and supporters. Thank you for being part of this journey and for sharing your feedback, ideas, and encouragement. This podcast would not exist without you. Here is to the next 250 episodes, to more milestones that matter, and to helping even more MSP owners build businesses that give them freedom, impact, and fun.  Make sure to check out our Ultimate MSP Growth Guide, a free guide that walks you through a proven process to take your MSP from stuck to scalable, without working even more hours. It's 44 pages rammed with advice, insights and inspiration to help you decide what support is available to you now if you want to grow and scale your business. Click HERE to get your copy.  Connect on LinkedIn HERE with Ian and also with Stuart by clicking this LINK  And when you're ready to take the next step in growing your MSP, come and take the Scale with Confidence MSP Mastery Quiz. In just three minutes, you'll get a 360-degree scan of your MSP and identify the one or two tactics that could help you find more time, engage & align your people and generate more leads.  OR   To join our amazing Facebook Group of over 400 MSPs where we are helping you Scale Up with Confidence, then click HERE  Until next time, look after yourself and I'll catch up with you soon! 

Hi, wir sind Marc & Dave, zwei Unternehmer nach Gründung, Scaleup und EXIT. Wir wollen Wissen und Emotionen weitergeben und treffen uns regelmässig zum virtuellen Ping Pong. Wie damals beim Tischtennis im eigenen Startup

Florent Morin et son équipe de ClearSurgery ont fait un pari fou : remplacer des équipements médicaux coûtant des dizaines de milliers d'euros par un Vision Pro à 3500$.Leur cible ? Les blocs opératoires et leurs écrans gigantesques qui obligent les chirurgiens à se contorsionner pendant des heures. Leur solution ? Une application Vision Pro qui diffuse la vidéo des caméras chirurgicales directement dans le casque.Dans cet extrait, Florent nous explique le défi technique colossal que représente la vidéo en temps réel sur Vision Pro, les contraintes réglementaires du secteur médical, et pourquoi cette innovation pourrait transformer la chirurgie moderne.————— FLORENT MORIN —————Retrouvez Florent sur LinkedIn : https://www.linkedin.com/in/florentmorin/————— 5 ÉTOILES —————Si cet épisode vous a plu, pensez à laisser une note et un commentaire - c'est la meilleure façon de faire découvrir le podcast à d'autres personnes !Envoyez-moi une capture de cet avis (LinkedIn ou par mail à dx@donatienleon.com) et je vous enverrai une petite surprise en remerciement.

In this episode of Leading the Scale-Up, I sit down with Lord Mark Price — the former Managing Director of Waitrose, Deputy Chair of the John Lewis Partnership, and UK Trade Minister — to explore why happiness might just be the most underrated leadership strategy of our time. With four decades of leadership experience and as the founder of WorkL, Mark has dedicated his career to proving a powerful point: happy employees aren't just nice to have — they're essential for performance. Together, we unpack: What really drives engagement (it's not pay… and it's not ping pong tables) The six drivers of workplace happiness — and how they directly improve performance How Waitrose doubled store count without losing its values Why leaders must stop chasing the ball and start playing their position What to do when values and commercial decisions collide (hint: they don't have to) I also add my own lens as a leadership coach working with scale-up organisations, reflecting on the deep connection between feeling valued and leading effectively. You'll also hear one of the simplest, most powerful boardroom strategies I've ever come across for getting tough decisions right — while keeping the team aligned and engaged.

In this ScaleUp VIP Club session, we focused on the crucial topic of building high-performing sales funnels – and cutting through the noise to make your marketing really work. We kicked off with our new monthly segment, the AI Pulse, delivered by Paul Rhodes. Paul shared actionable insights on building an “AI Brain” – using custom GPTs to extract knowledge from the founder's head, reduce team dependency, and supercharge productivity. A standout quote: "AI is not about replacing humans, it's about humans with AI versus humans without." Paul highlighted how combining good documentation with a powerful AI assistant allows your team to make better, faster decisions – without relying on you for everything. Then we dived into the main theme – Sales In, Sales Out – How to Build Funnels That Work, with guest speaker Mark Day, founder of Battle Group Training. Mark drew on his military and fitness industry background to give a practical, boots-on-the-ground view of what it takes to create a funnel that actually converts. He broke down the funnel into actionable checkpoints: Awareness (be visible where your customers already are) Consideration (build trust with helpful content) Conversion (make buying effortless) Loyalty (keep them coming back) Mark's perspective was grounded and real – his business scaled through COVID, he rebranded based on changing search trends, and he's used data to cut marketing waste and fix retention issues. His approach to marketing funnels is laser-focused on solving real problems and avoiding the fluff. Standout Message: “Keep it simple, show up, be useful – and remember: a funnel is just a journey to build trust, not a sales trick.” Make sure you don't miss any future episodes by subscribing to ScaleUp Radio wherever you like to listen to your podcasts. For now, continue listening for the full story from Mark and Paul. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: https://bizsmarts.co.uk/scaleupradio/kevin You can get in touch with Kevin & Granger here: kevin@biz-smart.co.uk grangerf@biz-smart.co.uk   Kevin's Latest Book Is Available! Drawing on BizSmart's own research and experiences of working with hundreds of owner-managers, Kevin Brent explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - https://www.esusgroup.co.uk/ Mark can be found here: https://battlebootcamp.co.uk/ mark@battlebootcamp.co.uk

Phil explained that Microsoft has made Copilot a central part of its roadmap. This means MSPs cannot afford to sit back and wait. If you are not leading your clients into Copilot, someone else will. That could mean losing accounts that you have worked hard to win. Phil shared how his own business moved from experimenting with ChatGPT into fully embedding Copilot across their development and operations. By doing so, they cut development cycles down to a fraction of the time. What used to take ten days is now done in a single day. That sort of productivity gain is not about gimmicks, it is about efficiency, growth, and having more capacity to serve clients better.  One of the big themes from our conversation was the need to link Copilot to ROI. Phil Hames emphasised that clients do not care about the tech in isolation, they care about outcomes. If you are speaking to an MD or FD, the language is about time saved, money protected, and revenue increased. A great example Phil shared was a systems integrator who said without Copilot he would need two assistants to handle the workload. That is the kind of proof point that matters in boardroom conversations. If MSPs focus on ROI, then Copilot becomes a way to open up strategic sales conversations instead of ending up as small talk at events.  We also talked about how to use Copilot to create professional service opportunities. Too often, MSPs risk giving it away by showing the wow factor without packaging it up. Phil outlined how readiness assessments can form the foundation. By reviewing secure scores, checking for malware, ensuring data backup practices are solid, and highlighting user adoption gaps, you immediately move the discussion into risk management and ongoing service delivery. He explained that the average secure score across Microsoft 365 tenants is barely above 50 per cent, and only a small minority get above 70 per cent. That means the majority of businesses are leaving themselves exposed. By positioning Copilot readiness alongside security and compliance, MSPs can frame projects that deliver real value and recurring service opportunities.  One of the most powerful ideas from Phil Hames was how to approach Copilot not as a standalone toy but as part of the wider Microsoft stack. That means choosing strategic projects with clients, solving real problems with measurable outcomes, and then wrapping managed services around them. He shared the story of an agricultural business that used AI to transform their call handling process. By capturing information automatically, decisions could be made faster, response times improved, and fewer staff were needed to handle the same volume. That is where Copilot creates ROI. MSPs who take this approach will have clear case studies to take to prospects and new markets.  We also explored the risk conversation. Many MSPs worry about how to move from talking about features to talking about business value. A practical way is to ask a client to outline their biggest business risks. If IT is not near the top, that raises alarms in itself. By integrating Copilot into this discussion, MSPs can highlight how unprotected data, misconfigured SharePoint access, or weak security controls can turn new AI functionality into a huge vulnerability. As Phil put it, switching on Copilot without readiness is like leaving the office door wide open overnight. This makes the need for ongoing management, monitoring, and support services absolutely clear.  Phil also encouraged MSPs to think about specialisation. If you build a Copilot project in one sector, do not reinvent the wheel for the next client. Package it up, document it, and replicate it across similar businesses. This approach means MSPs can build repeatable services, increase margins, and create frameworks that scale. It is the same principle as writing a book that sells thousands of copies instead of a single edition. By niching down, you can become the go to provider for that sector's AI and Copilot needs.  As we wrapped up the conversation, Phil Hames outlined three clear actions for MSPs. First, use Copilot internally so you have credibility and real stories to share. Second, package your offering so it is not only about licences but about readiness, adoption, and measurable usage. Third, keep ROI at the centre of every conversation. Without showing return on investment, clients will not stay engaged and you will miss the chance to build lasting value.  This episode was packed with practical insight that every MSP can take away. Copilot is not a passing trend, it is a core part of Microsoft's future and therefore a core part of the MSP service stack. If you approach it with the mindset of ROI, risk management, and repeatable solutions, then it becomes a gateway to bigger projects, stronger client relationships, and more profitable services. Phil Hames summed it up perfectly: if you are not in AI, how are you going to be in IT? It is time to embrace Copilot, not as a gimmick, but as a tool for growth, security, and long term client value.  Reach out to Phil Hames by visiting the TBSC website, just click HERE, or you can also email him directly at p.hames@tbsc.cloud  Make sure to check out our Ultimate MSP Growth Guide, a free guide that walks you through a proven process to take your MSP from stuck to scalable, without working even more hours. It's 44 pages rammed with advice, insights and inspiration to help you decide what support is available to you now if you want to grow and scale your business. Click HERE to get your copy.  Connect on LinkedIn HERE with Ian and also with Stuart by clicking this LINK  And when you're ready to take the next step in growing your MSP, come and take the Scale with Confidence MSP Mastery Quiz. In just three minutes, you'll get a 360-degree scan of your MSP and identify the one or two tactics that could help you find more time, engage & align your people and generate more leads.  OR   To join our amazing Facebook Group of over 400 MSPs where we are helping you Scale Up with Confidence, then click HERE  Until next time, look after yourself and I'll catch up with you soon!   

Hi, wir sind Marc & Dave, zwei Unternehmer nach Gründung, Scaleup und EXIT. Wir wollen Wissen und Emotionen weitergeben und treffen uns regelmässig zum virtuellen Ping Pong. Wie damals beim Tischtennis im eigenen Startup

Thomas incarne un paradoxe que tous les développeurs entrepreneurs connaissent. Il sait qu'il ne faut pas s'enfermer dans des tunnels de code et plutôt être le plus lean possible pour trouver son product market fit. Et pourtant, il n'a jamais pu s'empêcher de perfectionner techniquement ses projets.Une tension qu'il a vécue dans trois aventures entrepreneuriales en presque dix ans. Après avoir découvert le code via l'optimisation des files d'attente pour Disneyland Paris, il a tracé sa route en dehors des voies habituellement empruntées par les développeurs.————— THOMAS SERTORIO ————— Retrouvez Thomas sur LinkedIn : https://www.linkedin.com/in/thomassertorio/————— PARTIE 1/3 : PARCOURS —————(00:00) Intro + présentation de Thomas(04:07) Optimisation des files d'attente à Disneyland Paris : premier contact avec le code(10:12) Pourquoi Thomas n'a pas suivi le chemin classique après Centrale(12:30) Apprendre à progresser sans mentor : la résolution de problèmes comme moteur(15:25) Comment évaluer son niveau quand on est autodidacte(18:25) La plus grosse difficulté technique : scaler une app sans expérience(22:13) Gestion du trafic et optimisation SQL : apprentissage par la contrainte(26:34) Les mentors virtuels et l'importance des freelances expérimentés(28:18) Où Thomas se situe techniquement après toutes ces expériences(30:37) Pourquoi l'entrepreneuriat plutôt que le salariat classique(32:33) Comment Thomas a rempilé après chaque projet (35:26) Comment les opportunités se présentent quand on reste ouvert————— PARTIE 2/3 : AVENTURES ENTREPRENEURIALES —————(38:20) L'arrêt d'OpenLodge : comment décider qu'il faut s'arrêter(41:46) Le rôle du gut feeling dans les décisions entrepreneuriales(46:03) Poulpe vs OpenLodge : la différence entre créer un marché et répondre à un besoin(50:07) Relationchips : deux ans pour trouver le product market fit(53:17) Le sentiment face aux projets qui s'arrêtent(54:25) Transition vers le salariat : pourquoi maintenant(57:12) L'appréhension de rejoindre une structure après 15 ans d'entrepreneuriat(1:01:59) Les super-pouvoirs d'un parcours atypique(1:05:44) L'ego des développeurs et l'importance de l'humilité(1:10:53) L'entrepreneuriat comme motivation esthétique plutôt qu'économique————— PARTIE 3/3 : ROLLBACK + STAND-UP —————(1:18:02) ROLLBACK : Le piège du perfectionnisme technique en entrepreneuriat(1:26:43) L'inconfort de confronter son produit au marché(1:30:35) L'importance de s'associer avec des profils complémentaires(1:36:01) Comment Relationchips s'est terminé(1:40:53) STAND-UP : La veille technique en équipe plutôt qu'individuelle(1:44:17) Créer l'engagement par la préparation et la présentation(1:49:34) Just-in-time vs just-in-case learning(1:52:16) Les ressources qui ont marqué Thomas(2:01:21) Perspective sur 40 ans de carrière————— RESSOURCES —————Code par Charles PetzoldCrafting Interpreters par Robert NystromRuby Rogue (podcast en anglais)La veille technique en équipe : méthode de Thomas————— 5 ÉTOILES —————Si cet épisode vous a plu, pensez à laisser une note et un commentaire - c'est la meilleure façon de faire découvrir le podcast à d'autres personnes !Envoyez-moi une capture de cet avis (LinkedIn ou par mail à dx@donatienleon.com) et je vous enverrai une petite surprise en remerciement.

I've recently written about how I've updated against seeing substantially faster than trend AI progress due to quickly massively scaling up RL on agentic software engineering. One response I've heard is something like: RL scale-ups so far have used very crappy environments due to difficulty quickly sourcing enough decent (or even high quality) environments. Thus, once AI companies manage to get their hands on actually good RL environments (which could happen pretty quickly), performance will increase a bunch. Another way to put this response is that AI companies haven't actually done a good job scaling up RL—they've scaled up the compute, but with low quality data—and once they actually do the RL scale up for real this time, there will be a big jump in AI capabilities (which yields substantially above trend progress). I'm skeptical of this argument because I think that ongoing improvements to RL environments [...] ---Outline:(04:18) Counterargument: Actually, companies havent gotten around to improving RL environment quality until recently (or there is substantial lead time on scaling up RL environments etc.) so better RL environments didnt drive much of late 2024 and 2025 progress(05:24) Counterargument: AIs will soon reach a critical capability threshold where AIs themselves can build high quality RL environments(06:51) Counterargument: AI companies are massively fucking up their training runs (either pretraining or RL) and once they get their shit together more, well see fast progress(08:34) Counterargument: This isnt that related to RL scale up, but OpenAI has some massive internal advance in verification which they demonstrated via getting IMO gold and this will cause (much) faster progress late this year or early next year(10:12) Thoughts and speculation on scaling up the quality of RL environmentsThe original text contained 5 footnotes which were omitted from this narration. --- First published: September 3rd, 2025 Source: https://www.lesswrong.com/posts/HsLWpZ2zad43nzvWi/trust-me-bro-just-one-more-rl-scale-up-this-one-will-be-the --- Narrated by TYPE III AUDIO.

This episode of ScaleUp Radio brings a fresh twist – a live Q&A from one of our ScaleUp Club sessions, featuring returning guest Kelly Cartwright, founder of Core Recruiter Ltd. Kelly joined us to share honest, down-to-earth insights on building a values-driven, specialist recruitment agency in the highly competitive construction sector. Kelly first appeared on ScaleUp Radio to share her business journey – and this time, she's back to dive deeper into the practical realities of scaling, culture-fit hiring, navigating economic cycles, and maintaining a human touch in an often impersonal industry.

A 6.0 quake hit the Kunar area in Afghanistan on Sunday has destroyed entire villages. A second earthquake struck south-eastern Afghanistan today.. prompting fears of further damage and destruction. For more on this Dr Abdul Qayum Popal from Medicins Sans Frontieres.

We began by talking about the misconception that AI is a silver bullet that can be dropped into any MSP and instantly transform it. Jamie explained that AI on its own is like a brain in a jar, full of potential but not connected to anything. Automation on the other hand is like the hands, the part that does the work. When you combine the two, you get intelligent automation and that is where the real business value sits. The challenge for MSPs is not to get caught up in the marketing hype but to understand what AI really is and how it can be applied in practical ways to drive efficiency and profitability.  Jamie shared his perspective from running his own MSP for more than 25 years and highlighted that most MSP owners are being bombarded with terms like AI, automation, and intelligent automation without any clear definitions. He broke it down simply, helping us see that the language being used is part of the problem. Clients often say they want AI to solve something, but in reality, they mean automation. This is why clarity is so important for MSPs if they want to build trust with their clients and not get lost in the buzzwords.  One of the strongest points in the conversation was that AI will not fix a broken process. If your MSP has unclear or inefficient processes, then adding AI or automation on top will only make a bad situation worse and faster. Jamie encouraged MSP owners to start by mapping out their processes clearly, whether that is on a whiteboard or with sticky notes on a wall. Get the people who are involved in those processes to contribute so that you build an accurate picture of what really happens in your business. Only then can you decide which parts of the process could benefit from automation and where AI might add intelligence.  We also talked about the need for MSPs to adapt. Internally, MSPs need to be using automation and AI to improve the way they work, because competitors are already doing so. Externally, MSPs need to be ready to support their clients with education, guidance, and delivery of AI solutions. If they are not, then clients will go elsewhere and potentially move their entire IT relationship with them. The message was clear: adapt or risk being left behind.  Another important area we explored was the role of people. There is a fear that lower-level engineering roles in MSPs will disappear because AI and automation will take them over. Jamie's view is that while some tasks will be automated, the human element will always remain essential. Clients want to hear a human voice, particularly when something goes wrong, and they want to feel reassured that someone is standing alongside them. This is what builds trust and delivers the kind of service experience that creates long-term loyalty. Automation and AI should be used to enhance productivity and free up time for teams to focus on more valuable work, not as a replacement for people.  Jamie also shared practical advice for MSPs on where to start. Do not attempt to automate the most complex processes first. Instead, look for low complexity and high benefit wins. These might be gathering information into systems or notifying clients of ticket progress. These areas are often simpler to automate and can deliver quick results, creating momentum for bigger changes later on. He explained his gains methodology that looks at gathering, action, intelligence, and notify steps in processes, with the best starting points often being the gathering or notifying stages rather than jumping straight into the intelligence part.  We closed the conversation with some reflections on the future of MSPs in a world increasingly shaped by AI. Jamie's prediction is that MSPs will either embrace automation and AI as part of their service or risk being displaced by companies who do. He also believes there will be a convergence, where clients expect MSPs to deliver both IT support and automation services. Those MSPs who can educate their clients, deliver meaningful improvements, and keep the human touch will thrive.  This episode is a powerful reminder that AI in your MSP is not something to fear but something to understand properly. If you approach it with clarity, focus on your processes, involve your people, and take it step by step, then you can harness its potential to create a stronger, more efficient, and more valuable business. AI is not a magic fix, but in the right hands and with the right mindset, it can be a game changer for MSPs who are willing to adapt and lead their clients with confidence.  Connect with Jamie Claret through his LinkedIn HERE or if you want to learn more about Autonomate, feel free to visit their website HERE  Make sure to check out our Ultimate MSP Growth Guide, a free guide that walks you through a proven process to take your MSP from stuck to scalable, without working even more hours. It's 44 pages rammed with advice, insights and inspiration to help you decide what support is available to you now if you want to grow and scale your business. Click HERE to get your copy.  Connect on LinkedIn HERE with Ian and also with Stuart by clicking this LINK  And when you're ready to take the next step in growing your MSP, come and take the Scale with Confidence MSP Mastery Quiz. In just three minutes, you'll get a 360-degree scan of your MSP and identify the one or two tactics that could help you find more time, engage & align your people and generate more leads.  OR   To join our amazing Facebook Group of over 400 MSPs where we are helping you Scale Up with Confidence, then click HERE  Until next time, look after yourself and I'll catch up with you soon!  

Neil is not someone who talks theory without having walked the walk. With over 30 years in the IT industry, including seven and a half years running a highly successful MSP in the East Midlands, Neil has experienced the highs, the challenges, and the pivotal moments that make all the difference when scaling a business. His MSP grew to around 300 clients, a 35-strong team, and was turning over close to £5 million by the time he exited earlier this year. Now through MSP Clarity, Neil helps other MSP owners gain the direction and focus they need to grow and scale effectively.  We dig into the lessons Neil wishes he had applied earlier and the big shifts that brought the most impact. One of his strongest messages is the need to define your offering early and price it with structure. Too many MSPs start with finger-in-the-air pricing, lose track as clients scale, and fail to set clear rate cards. Neil also stresses the value of building your brand and tone of voice early, getting clear on who you serve, why you serve them, and how you communicate that. He is adamant that MSP Marketing is not about vague “we do IT” messages or chasing every business with a computer, but about being specific and showing genuine understanding of your target market. In his case, focusing on accountants and solicitors played to his team's strengths and created a reputation that brought in higher quality leads.  We explore the pitfalls MSPs fall into, including relying solely on referrals, neglecting their websites, using fear-based tactics, overpromising and underdelivering, spamming LinkedIn messages, and failing to follow up leads consistently. Neil explains why traditional marketing often fails for MSPs, and why the key is building a long-term journey for prospects with consistent, value-adding touch points. The most successful MSP Marketing is about staying visible and relevant over time, understanding that some prospects will take months or even years to convert. He also highlights the importance of making the most of your existing client base, tracking what products or services they are not yet buying from you, and approaching them with solutions that genuinely improve their business.  We then move into Neil's top do's for MSP Marketing, starting with defining your ideal client profile and focusing on business outcomes rather than tech specs. He champions the use of case studies and testimonials as powerful social proof, creating helpful educational content to empower clients, and leveraging tools like local SEO and Google Business profiles to make it easier for people to find and trust you. He is a big believer in building strong referral and partner programmes, using LinkedIn for consistent outreach and brand building, and nurturing leads with purposeful email sequences that move them closer to a decision. Throughout, Neil emphasises the need to track the metrics that matter and to align marketing with your sales process so that what is promised is delivered exactly as expected.  What comes through clearly in this conversation is that good MSP Marketing is not about gimmicks or quick wins. It is about clarity, consistency, and doing the basics exceptionally well. Neil's advice is to know your market, communicate clearly, keep showing up, and make every client interaction a demonstration of the value you bring. His three closing tips are to use a whitespace matrix to uncover quick wins with your current clients, niche down to the sectors you enjoy and excel in, and simply keep doing the job you are paid to do better than the competition.  Whether you are just starting to build your marketing strategy or you are looking to refine and scale what is already working, this episode is packed with practical tips you can apply straight away. Neil Shaw's experience and straight-talking approach make it a must-listen for any MSP owner serious about creating marketing that actually delivers results. If you are ready to cut through the noise and focus on what really works in MSP Marketing, this conversation will give you the clarity and confidence to make it happen.  Reach out to Neil Shaw by sending him an email at neil@mspclarity.co.uk or connect with him on LinkedIn by clicking HERE.  Make sure to check out our Ultimate MSP Growth Guide, a free guide that walks you through a proven process to take your MSP from stuck to scalable, without working even more hours. It's 44 pages rammed with advice, insights and inspiration to help you decide what support is available to you now if you want to grow and scale your business. Click HERE to get your copy.  Connect on LinkedIn HERE with Ian and also with Stuart by clicking this LINK  And when you're ready to take the next step in growing your MSP, come and take the Scale with Confidence MSP Mastery Quiz. In just three minutes, you'll get a 360-degree scan of your MSP and identify the one or two tactics that could help you find more time, engage & align your people and generate more leads.  OR   To join our amazing Facebook Group of over 400 MSPs where we are helping you Scale Up with Confidence, then click HERE  Until next time, look after yourself and I'll catch up with you soon!   

In this episode, I'm talking to the entrepreneurs who want to grow beyond just “getting by.” If you want your business to be an entity that runs without you like Walmart, Apple, or Amazon you've got to get certain things locked in first. I'm sharing the three key elements every business needs in place before you even think about scaling. These are the foundations that keep a business running strong, no matter the industry or current size. Let's break it down so you can build something that lasts. Show Notes:   [02:23]#1 Communication.  [09:53]#2 Organization. [19:11]#3 Process. [26:40]Recap Episodes Mentioned: 2995: How To "Scale-Up" Your Life 2088: Do Things That Don't Scale 1101: Codification Of Your Knowledge Next Steps:

In this no-holds-barred episode of the FinTech Hunting Podcast, host Michael Hammond sits down with the unstoppable Lady Jen Du Plessis—a billion-dollar producer, 3x podcast host, speaker, and coach—to challenge the status quo in the mortgage and lending industry.

From the outset, we explored the pressures and mental blocks that many MSP owners face when trying to scale their business. Mark spoke openly about the fears that hold MSP leaders back, especially those “little voices” in our heads that tell us to stick with what we know. These ingrained habits often stem from childhood or past experiences and can sneak into the way we lead, even if they no longer serve us. Mark shared a great story about how, despite knowing it made little sense, he still puts his teacup away upside down because that's the way his nan did it. This idea of unconscious habits translates directly into MSP businesses. Far too many business owners find themselves stuck in ways of working simply because “it's always been done that way.” This can be a huge barrier to scale.  Mark opened up about his own journey as an MSP owner, and the shift he had to make from being the technical doer to becoming a real leader. He described how easy it is to fall into the trap of thinking you have to control everything, which is often rooted in ego. It takes real self-awareness to admit you cannot do everything yourself if you want your MSP to scale. Mark recommended reading “Ego is the Enemy” to anyone in a leadership position. He pointed out that while confidence gets you started, ego can hold you back, especially when it comes to recruiting and trusting new team members. If you want to scale your MSP, you need to learn to delegate, trust your team, and stop micromanaging. It is only when you truly let go and empower others that the business can scale without you being the bottleneck.  One of the major breakthroughs Mark discussed was the moment he realised that rapid staff turnover was blocking his ability to scale. After the instability of COVID, Mark's MSP was not set up for sustainable monthly recurring revenue, and this created a lot of stress and financial pressure. When he looked back 18 months ago, he saw that the key to unlocking scale was not charging ahead with sales or new projects, but actually slowing down and building a solid foundation with the right people, processes, and a strong people-first culture.  Mark stressed the importance of getting clear on your vision, mission, and values as an MSP. He explained that staff retention and engagement skyrocketed when he invested time in making these principles central to his business. He shared how regular “staff rhythm and review” sessions became a game changer. Instead of the old three-month probation, new staff now get a six-month induction and then join quarterly reviews that align with company objectives. Every team member knows how their work supports the bigger picture. Mark has seen first-hand how this level of clarity helps an MSP scale faster, because the team are all moving in the same direction and feel valued.  Another powerful tip was the need for welfare checks and genuine care for staff wellbeing. Mark talked about introducing regular check-ins, recognising when someone is struggling, and creating a safe environment for people to speak up. This shift away from the old “get on with it” mentality, which so many MSP owners grew up with, allows team members to bring their best selves to work and prevents issues from growing in the background. A happy, motivated team is the heartbeat of any MSP, and looking after your people is one of the fastest ways to scale.  Throughout the episode, we discussed how letting go of old habits and beliefs, trusting your team, and investing in leadership development are all non-negotiable for any MSP owner wanting to scale. Mark's story shows that real scale happens when you slow down, review the bottlenecks in your business, and then deliberately build systems and accountability around them. He shared examples of how this approach improved everything from customer satisfaction to quotation processing, quality control, and ultimately staff retention. The result is not only a more productive business, but one that people genuinely want to be part of.  We wrapped up with Mark's three top tips for any MSP owner ready to begin their own journey to scale. First, find someone you respect to give honest feedback on your leadership style and be willing to listen. Second, have vulnerable, open conversations with your team and do not be afraid to make tough decisions if the fit is not right. Third, make your workplace enjoyable, people-centred, and share the vision with everyone. Mark's journey is proof that slowing down is not a sign of weakness, but the fastest way to truly scale your MSP. His story reminds us all that when you look after your people, build great systems, and keep your ego in check, scaling your MSP becomes not just possible, but inevitable. Make sure to check out our Ultimate MSP Growth Guide, a free guide that walks you through a proven process to take your MSP from stuck to scalable, without working even more hours. It's 44 pages rammed with advice, insights and inspiration to help you decide what support is available to you now if you want to grow and scale your business. Click HERE to get your copy.  Connect on LinkedIn HERE with Ian and also with Stuart by clicking this LINK  And when you're ready to take the next step in growing your MSP, come and take the Scale with Confidence MSP Mastery Quiz. In just three minutes, you'll get a 360-degree scan of your MSP and identify the one or two tactics that could help you find more time, engage & align your people and generate more leads.  OR   To join our amazing Facebook Group of over 400 MSPs where we are helping you Scale Up with Confidence, then click HERE  Until next time, look after yourself and I'll catch up with you soon!   

Cette semaine, je t'emmène en Californie avec Frédéric Plais, cofondateur et CEO de Platform.shCette scale-up française du cloud simplifie la vie des développeurs en hébergeant leurs sites et applis sans qu'ils aient besoin de se soucier de l'infra. en chiffres = → +7000 clients→ ARR > 50M$ et rentable → 300 salariés répartis sur 25 pays dans 1 modèle 100% remote depuis 2015 Frédéric est "low profile" et pourtant c'est un super entrepreneur, il te partage son regard franco-américain sur la tech. Je suis Seb COUASNON, chaque semaine sur ta plateforme de podcast préférée. Merci pour ta fidélité

We are rewinding and playing back some of our favorite guests during the month of August. Today we have a great conversation with the CEO and co-founder of LyricFind. Listen in to find out how Darryl got his first investor, and what Microsoft, childhood bedrooms, outdated websites, and roller coasters have to do with anything. The Music Tectonics podcast goes beneath the surface of the music industry to explore how technology is changing the way business gets done. Visit musictectonics.com to find shownotes and a transcript for this episode, and find us on LinkedIn, Twitter, and Instagram. Let us know what you think!

In this episode of The Social Media Takeaway, I chatted with Domingo Silvas, serial entrepreneur, AI marketing pioneer, and founder of Think Smart Scale, Magpie, and Scale Up. We chatted about lead generation for service-based businesses, uncovering why most entrepreneurs focus on the wrong metrics. He shared how his journey from survival-mode entrepreneurship to scaling 14 companies led him to develop high-converting systems especially using assessments. If you're a coach, consultant, or service professional looking to attract better clients and boost conversions, this episode is for you.You'll learn:✅ Why quality leads matter more than quantity✅ The real reason viral content doesn't guarantee success✅ How to create and use assessments to qualify leads✅ Why mentorship and systems are key to scaling✅ How AI is changing the way we assess and convert leadsSHOW CHAPTERS00:00 Viral doesn't mean anything...here's WHY.00:55 Introduction and Guest Welcome01:15 Domingo Silvas' Entrepreneurial Journey02:20 The Importance of Lead Generation02:52 Biggest Mistake on Lead Generation03:40 The 90-days Test04:47 The 'Easy Business' Narrative06:01 The Role of Mentorship and Systems07:36 How Do You Put Less Money on Your Business?08:15 People Buy What They WANT and Not What They NEED09:15 We All WANT Success But What We NEED is Systems10:59 Power of Assessments in Business15:22 Creating Effective and High-Performing Assessments19:21 AI in Business and Assessments22:29 Conclusion and Final TakeawaysConnect with Domingo:LinkedInIf you enjoyed this episode, be sure to subscribe to my podcast because more like this is on the way!If you'd like to book a call to see how I can support you head over to my website here. www.sellonsocialmedia.academy/helloMy 2025 Social Media Content Planner & Guide is now available! Packed with 400 content prompts, expert tips, and $377 worth of free resources to help you save time and get results in 2025. Grab your copy now on Amazon! Amazon UK...

Timestamps:2:50 - Building a cloud-native API-first product5:28 - How will AI change banking?12:14 - The big regulatory beast25:24 - Amnis' growth challengesThis episode was sponsored by infinity.swiss, Switzerland's most advanced AI accounting tool. Save 25% by entering code SWISSPRENEUR at checkout.Click here⁠ to order your copy of “Swiss Startups” today.About Michael Wüst:Michael Wüst is the founder and CEO of amnis, a company reinventing international payments and collections for SMEs. He holds a BBA in Finance from the University of Applied Sciences of St. Gallen and worked for Würth Finance International B.V. from 2006 to 2012, before founding amnis in 2014.In his chat with Silvan, Michael discussed the challenges and innovations in the payment solutions sector, particularly for SMEs. He highlighted the gap in services for mid-sized companies, the importance of overcoming legacy banking systems, and the role of AI in enhancing banking processes. Michael also shared insights on expanding amnis beyond Switzerland, navigating regulatory landscapes, and the significance of strategic partnerships. He elaborated on the company's business model, differentiating factors from competitors, and the challenges of market localization. The conversation concluded with Michael's vision for the future of amnis and the fintech industry.Don't forget to give us a follow on⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Instagram⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠,⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Linkedin⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠,⁠⁠⁠⁠⁠⁠ TikTok⁠⁠⁠⁠⁠⁠, and⁠⁠⁠⁠⁠⁠ Youtube ⁠⁠⁠⁠⁠⁠so you can always stay up to date with our latest initiatives. That way, there's no excuse for missing out on live shows, weekly giveaways or founders' dinners.

In this episode of the Accountant's Minute Podcast, Peter Towers, Founder and Managing Director of ESS BIZTOOLS, takes a deep dive into the proven advisory essentials that can help accounting firms, bookkeepers, and business advisors scale up their SME clients into stronger, more resilient businesses. Through real-world client stories, Peter illustrates the stark difference between businesses that embrace continuous improvement and those that simply “mark time.” You'll discover why business health checks, pricing reviews, KPI monitoring, and forward-looking cash flow forecasting are not optional extras – but critical tools for protecting and growing any business, whether they aim to expand or simply remain stable and efficient. Peter also explores practical systems, automation opportunities, and funding strategies – from charge-out rate calculators to Crowd-Sourced Funding equity raising – that you can implement to add measurable value to your clients. With clear, actionable insights, this episode challenges you to move beyond tax returns and become the trusted advisor SMEs truly need in today's challenging business climate. You can also access our podcast on: Amazon Music Apple Podcasts Audible Spotify YouTube    

Helen Sanders brings over 25 years' experience in recruitment, working closely with MSPs and tech businesses both in the UK and the US. Helen has built her reputation on helping owner-managed businesses move from frantic, last-minute hires to building confident, structured recruitment processes that allow owners to grow their teams with purpose and clarity. Her passion is helping business owners become great at hiring and creating environments where both owners and new recruits enjoy the process and stay for the long term.  One of the biggest problems we see in the MSP world is the temptation to bring in someone who can do a bit of everything. This “Swiss Army knife” mentality can seem appealing when the team is small and the need is urgent, but as Helen Sanders shares, it often leads to burnout, lack of clarity, and a team culture where people end up firefighting rather than thriving. Panic hiring is all too common and often ends in tears, both for the owner and the team. Helen is a firm believer that you are always better off taking your time, defining exactly who you need, and being prepared to wait for the right person.  Helen Sanders emphasises the importance of hiring for the person first, and the skills second. The strongest MSPs are those that are crystal clear on their culture, their values, and the kind of learning mindset they want in every team member. Helen's advice is to look for people who are hungry to learn, who are actively seeking out new skills, and who naturally fit the business's way of doing things. The technical requirements are important, but these can be trained if you get the values fit right. If you build a team of the right people, the skills and roles will take care of themselves as the business grows.  Another key insight Helen Sanders shared is the idea of always being on the lookout for talent, even if you are not actively recruiting. Rather than collecting CVs and waiting until you are desperate for a new hire, she recommends building relationships, keeping a warm list of potential candidates, and treating these relationships in the same way you nurture prospects in your sales pipeline. By keeping in touch and offering value, even when there is no job available, you position your MSP as a place people want to work, and you make it much easier to hire well when the need arises.  The conversation also explored how recruitment is no different from client onboarding. Helen Sanders points out that too many MSPs invest heavily in client experience, but then neglect the onboarding and experience of their new team members. This can result in a disconnect between what was promised in the recruitment process and what is delivered on day one. Helen recommends building a robust, people-first onboarding process that starts before the new hire arrives and continues throughout their career with you. This not only sets the tone for a great working relationship but also encourages new team members to refer others, strengthening your recruitment pipeline for the future.  Building trust throughout the hiring process is vital. As Helen Sanders highlights, trust is created through multiple touchpoints and involving the wider team in the process. This could mean inviting potential hires to informal team coffees, shadowing days, or non-interview meetings to see how they interact with the culture and values of the business. It takes the pressure off the traditional interview format and allows both sides to get a genuine feel for each other. Helen also shared that showing vulnerability as a business owner and being open about the journey can make a huge difference in attracting the right people.  We finished the episode reflecting on the importance of succession planning and building a business that does not rely solely on the owner. Helen Sanders offered practical advice on creating a deliberate, step-by-step plan for removing yourself from day-to-day roles over a three-year period, focusing on spinning fewer plates, and empowering others to step up. This is the key to building a scalable and sellable MSP, where the value lies in the team and the systems rather than the founder.  Connect with Helen Sanders through her LinkedIn profile by clicking HERE or send her an email directly at helen@talentjetgroup.com   Make sure to check out our Ultimate MSP Growth Guide, a free guide that walks you through a proven process to take your MSP from stuck to scalable, without working even more hours. It's 44 pages rammed with advice, insights and inspiration to help you decide what support is available to you now if you want to grow and scale your business. Click HERE to get your copy.  Connect on LinkedIn HERE with Ian and also with Stuart by clicking this LINK  And when you're ready to take the next step in growing your MSP, come and take the Scale with Confidence MSP Mastery Quiz. In just three minutes, you'll get a 360-degree scan of your MSP and identify the one or two tactics that could help you find more time, engage & align your people and generate more leads.  OR   To join our amazing Facebook Group of over 400 MSPs where we are helping you Scale Up with Confidence, then click HERE  Until next time, look after yourself and I'll catch up with you soon!  

Today's Flashback Friday episode is from #722 thats originally aired on March 25, 2024. Darin Davis is an industry leader, real estate entrepreneur, and founder of Club Capital and brings over two decades of industry leadership and more than $1bn of sponsored real estate projects. He excels in navigating market shifts and guiding investors to exceptional returns, even in times of uncertainty like we're facing today. Aside from his real estate endeavors and in partnership with his two children, he launched The Never Quit Initiative, which is a 501(c)(3) non-profit organization. The Never Quit Initiatives mission is to broadly educate young adults on the power of passive cash flow for income and prepare financially for a potential crisis in healthcare costs. Highlights: 8:45 - Making Deals w/ H.U.D. 13:53 - Multi-Family Sector Strengths 21:26 - How To Vet Sponsors 23:31 - Multi-Family Sector Weaknesses 33:38 - Dividing A Clubhouse / Amenities Quote: "It's good that I didn't know what I was doing - If I did, I would have panicked and done nothing." Connect with Darin: clubcapital.co/investing    Recommended Resources: Accredited Investors, you're invited to Join the Cashflow Investor Club to learn how you can partner with Kevin Bupp on current and upcoming opportunities to create passive cash flow and build wealth. Join the Club! If you're a high net worth investor with capital to deploy in the next 12 months and you want to build passive income and wealth with a trusted partner, go to InvestWithKB.com for opportunities to invest in real estate projects alongside Kevin and his team.  Looking for the ultimate guide to passive investing? Grab a copy of my latest book, The Cash Flow Investor at KevinBupp.com.  Tap into a wealth of free information on Commercial Real Estate Investing by listening to past podcast episodes at KevinBupp.com/Podcast.

Learn how to navigate difficult conversations, manage risk, and lead with integrity in legal settings by building courage as a practical skill. In this conversation, Stephanie Everett is joined by Jim Detert, professor at UVA's Darden School of Business and author of Choosing Courage: The Everyday Guide to Being Brave at Work.  Together, they explore why speaking up at work is so hard, how fear and stress shape behavior, and what lawyers can do to build confidence over time. Jim introduces tools like the “courage ladder” to help professionals take small, strategic steps toward more effective and values-aligned leadership.  Legal professionals will gain:  Skills to manage fear and prepare for high-stakes conversations  A framework for building everyday workplace courage  Insight into the cost of silence in legal practice  Guidance on how to align personal values with professional conduct Ideal for lawyers, firm leaders, and legal professionals who want to take more intentional action in their work and leadership.    Listen to our other episodes on personal leadership:   Episode 491: Crafting Your Purpose-Driven Leadership Vision, with Leticia DeSuze Apple | Spotify | LTN  Episode 494: How to Stop Procrastination and Conquer Your To-Do List, with Paul Unger Apple | Spotify | LTN  Episode 499: Conquering Self‑Doubt, with Tim Atler Apple | Spotify | LTN  Episode 508: From Retreat to Rebrand, with Patricia Mancabelli Apple | Spotify | LTN    If today's podcast resonates with you and you haven't read The Small Firm Roadmap Revisited yet, get the first chapter right now for free! Looking for help beyond the book? See if our coaching community is right for you.  Access more resources from Lawyerist at lawyerist.com.    Chapters/Timestamps:  0:00 – Contranyms & Clarity in Legal Language  2:39 – Meet Jim Detert: Leadership Professor & Author of Choosing Courage  3:18 – Why Speaking Up at Work Feels So Hard  4:56 – Courage Is Not a Personality Trait: Debunking the Myths  6:28 – Practicing Bravery Like a Skill: The Importance of Reps  7:30 – Fear, Physiology, and Mindset: What's Really Holding You Back  10:40 – From Performance to Growth: Reframing Stress and Risk  13:18 – How to Start Tough Conversations Without Fluff  16:39 – When Courage Gets Risky: Speaking Up in Politicized Professions  20:20 – Values vs. Aspirations: What Do You Really Stand For?  26:51 – The Long-Term Costs of Staying Silent  28:49 – Building a Courage Ladder: Start Small, Scale Up  32:34 – First Steps to Practicing Everyday Courage  33:34 – Final Reflections: Leading with Bravery at Work   

Learn how to navigate difficult conversations, manage risk, and lead with integrity in legal settings by building courage as a practical skill. In this conversation, Stephanie Everett is joined by Jim Detert, professor at UVA's Darden School of Business and author of Choosing Courage: The Everyday Guide to Being Brave at Work.  Together, they explore why speaking up at work is so hard, how fear and stress shape behavior, and what lawyers can do to build confidence over time. Jim introduces tools like the “courage ladder” to help professionals take small, strategic steps toward more effective and values-aligned leadership.  Legal professionals will gain:  Skills to manage fear and prepare for high-stakes conversations  A framework for building everyday workplace courage  Insight into the cost of silence in legal practice  Guidance on how to align personal values with professional conduct Ideal for lawyers, firm leaders, and legal professionals who want to take more intentional action in their work and leadership.    Listen to our other episodes on personal leadership:   Episode 491: Crafting Your Purpose-Driven Leadership Vision, with Leticia DeSuze Apple | Spotify | LTN  Episode 494: How to Stop Procrastination and Conquer Your To-Do List, with Paul Unger Apple | Spotify | LTN  Episode 499: Conquering Self‑Doubt, with Tim Atler Apple | Spotify | LTN  Episode 508: From Retreat to Rebrand, with Patricia Mancabelli Apple | Spotify | LTN    If today's podcast resonates with you and you haven't read The Small Firm Roadmap Revisited yet, get the first chapter right now for free! Looking for help beyond the book? See if our coaching community is right for you.  Access more resources from Lawyerist at lawyerist.com.    Chapters/Timestamps:  0:00 – Contranyms & Clarity in Legal Language  2:39 – Meet Jim Detert: Leadership Professor & Author of Choosing Courage  3:18 – Why Speaking Up at Work Feels So Hard  4:56 – Courage Is Not a Personality Trait: Debunking the Myths  6:28 – Practicing Bravery Like a Skill: The Importance of Reps  7:30 – Fear, Physiology, and Mindset: What's Really Holding You Back  10:40 – From Performance to Growth: Reframing Stress and Risk  13:18 – How to Start Tough Conversations Without Fluff  16:39 – When Courage Gets Risky: Speaking Up in Politicized Professions  20:20 – Values vs. Aspirations: What Do You Really Stand For?  26:51 – The Long-Term Costs of Staying Silent  28:49 – Building a Courage Ladder: Start Small, Scale Up  32:34 – First Steps to Practicing Everyday Courage  33:34 – Final Reflections: Leading with Bravery at Work    Learn more about your ad choices. Visit megaphone.fm/adchoices

What does it really take to scale your business? Host Gary Heldt sits down with Cliff Goins IV, co-founder of Scaleup—a startup launched within Amazon to help diverse-owned businesses grow into large enterprises. With deep experience in fintech, asset management, and private equity, Cliff brings an unfiltered, strategy-first perspective to business growth.In this episode, Gary and Cliff unpack what holds businesses back from scaling—and it's not just about capital. From delegation and systems to social capital and financial metrics, this is a masterclass in how to level up with purpose.Key Takeaways:➤ The leap from small to scalable often starts with learning how to delegate and trust others—even when they do things differently than you would.➤ Many business owners get stuck doing tasks they can do, instead of focusing on what only they can do. Letting go is hard—but it's the unlock to growth.➤ Access to capital isn't the only barrier. Knowing what kind of capital you need—and when—is just as important.➤ Social capital can be more powerful than financial capital. The right introductions, advocates, and networks can change everything.➤ Business owners don't need to be CPAs to master their numbers. But they do need to understand their gross margin, cash flow, and forward-looking metrics.Favorite Quotes:“It's not exactly how you'd do it—but it's done. And you didn't have to do it.” “Scale is not just about size. It's about structure, strategy, and sustainability.”Resources:

Graham Stead knows a thing or two about MSPs. He ran his own for over 20 years before selling it in 2016, and since then he's been leading sales and marketing teams and helping other MSP owners make better decisions, build stronger habits and get more sales. It was great to hear his story and experience, but more importantly, we unpacked the very specific actions MSPs can take to improve their sales performance by changing what they do every day.  One of the first standout moments in our conversation was when I asked Graham the number one thing MSPs need to do to get more sales. Without hesitation, he said, change their behaviour. Not build a pipeline, not sort out their marketing. Change their behaviour. And that really stuck with me. Because as Graham explained, it's not about what happens at the end of the sales process, it's what happens every day, every week, in the run up to that conversation. He used a brilliant analogy with Usain Bolt. Bolt doesn't win because he sprints the final 2 metres the hardest. He wins because of the four years of training, nutrition and planning that lead up to that 10 second race. And it's exactly the same in MSP sales.  Graham Stead shared some incredibly valuable insights around time management. One of his most powerful tools is something he calls the cookbook. A simple weekly spreadsheet where you track your sales activities. It sounds basic, but most MSPs who try it realise they are doing far less outreach and demand creation than they thought. And it's that consistency, those small daily actions, that create real momentum. Whether that's reaching out to a client contact, following up with a lead or booking a new meeting, it all adds up. Graham reminded us that building this habit might only start with 15 minutes a day. But it needs to be done consistently, and it needs to be protected. If something gets in the way, double up the following day. That's how new habits stick.  We also talked about the importance of linking your sales behaviour to your bigger goals. If you're not clear on your personal why, whether that's retiring well, supporting your family or simply building a business you're proud of, it becomes far too easy to skip the sales work and stay in your comfort zone. Graham Stead was very clear here. Connect your daily activity to your future goals and the motivation to do the work becomes far stronger.  The episode also covered four powerful sales habits that every MSP should adopt. The first was the demand creation habit. This is about creating conversations and building relationships, not just waiting for inbound leads. Graham gave some practical examples of how expanding your contact base within existing clients can lead to real value. If you're only speaking to the MD, you're missing opportunities with heads of department who have their own tech needs and budgets.  The second was the qualification habit. Time is your most valuable resource, so stop chasing poor fits. Graham shared the mindset shift of looking for reasons not to work with a prospect, respectfully and early. That simple shift can protect your time and help you focus on the right opportunities.  The third was the effective questioning habit. Better questions lead to bigger orders. But it's not only about what you ask, it's about learning from each conversation. Graham Stead encouraged us to create a bank of useful questions, review sales calls and continuously improve. Whether the deal was won or lost, there's always a lesson.  And finally, the agreed next steps habit. Sales momentum comes from clarity and commitment. Every meeting needs a clear purpose, a next step and an action plan. Graham also highlighted the importance of accountability. Whether it's a colleague, coach or peer, having someone to hold you to your habits can make all the difference.  This was one of those episodes that really brings together mindset and action. Graham Stead didn't talk in theory. He brought practical, easy-to-implement habits that make a measurable difference in sales performance. If you're an MSP owner stuck in the weeds, finding it hard to build a consistent pipeline or frustrated with unpredictable sales, this episode will give you the tools to get back in control.  You can connect with Graham Stead on LinkedIn by clicking HERE, and follow his updates from Growth Habits and book an advisory call if you want more tailored advice on changing your own sales behaviour.  Make sure to check out our Ultimate MSP Growth Guide, a free guide that walks you through a proven process to take your MSP from stuck to scalable, without working even more hours. It's 44 pages rammed with advice, insights and inspiration to help you decide what support is available to you now if you want to grow and scale your business. Click HERE to get your copy.  Connect on LinkedIn HERE with Ian and also with Stuart by clicking this LINK  And when you're ready to take the next step in growing your MSP, come and take the Scale with Confidence MSP Mastery Quiz. In just three minutes, you'll get a 360-degree scan of your MSP and identify the one or two tactics that could help you find more time, engage & align your people and generate more leads.  OR   To join our amazing Facebook Group of over 400 MSPs where we are helping you Scale Up with Confidence, then click HERE  Until next time, look after yourself and I'll catch up with you soon! 

Timestamps:4:16 - When does a startup become a scaleup?18:04 - Prioritizing which issue to tackle next25:06 - Why properti only has Swiss investors28:40 - Challenges in scaling up in Switzerland vs Internationally31:34 - How Levent leverages his advisory board39:00 - Key advice for early foundersClick here to purchase our book, “Swiss Startups”.About Levent Künzi:Levent Künzi is the Co-Founder and CEO of Properti, a technology-driven real estate company modernizing how people buy, sell, and rent homes. He holds a BSc in Business Administration with a focus on Marketing and Business Communication from Kalaidos University of Applied Sciences. Before founding Properti, Levent spent a decade at Betterhomes Real GmbH, where he rose to COO by age 25.In his conversation with Silvan, Levent unpacked the shift from startup to scaleup, how founders can prioritize the right challenges during periods of growth, and why Properti made the strategic choice to raise exclusively from Swiss investors in its early stages.Levent also opened up about key tips for early startup founders, such as building a supportive environment, staying flexible and focused, and continuing to push through the hard times.Don't forget to give us a follow on⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠Instagram⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠,⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Linkedin⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠,⁠⁠⁠⁠ TikTok⁠⁠⁠⁠, and⁠⁠⁠⁠ Youtube ⁠⁠⁠⁠so you can always stay up to date with our latest initiatives. That way, there's no excuse for missing out on live shows, weekly giveaways or founders' dinners.

Sumner Vanderhoof, CEO & Co‑Founder of Propensity, shares how he transformed an idea into a nimble, niche-focused account-based marketing platform. In just two years, Propensity achieved remarkable growth and retention by combining founder-led sales, month-to-month agreements, and an “opt‑in” SDR outreach model.His approach shifted the sales game, targeting only in-market buyers with verified contact data and it's something any CEO can learn from, especially those navigating a crowded SaaS space.Key action items:Find a growing gap and own that nicheBuild trust first with opt-in engagementHire elite specialists for focused executionRapid Fire Recommendations:

Apartment prices are down in many markets… but is it a falling knife, or a chance to scale up? “The Apartment King” Brad Sumrok joins us to talk about what's driving the dip in values … and why experienced investors see it as an opportunity rather than a red flag. Whether you've ever considered scaling up to multi-family or not, this conversation might just get you thinking bigger! Then stick around for a conversation about Eastern Washington in this week's Market Spotlight. Since 1997, The Real Estate Guys™ radio show features real estate investing ideas, strategies, interviews, and all kinds of valuable resources.  Visit the Special Reports Library under Resources at RealEstateGuysRadio.com    

Embraer has just logged a record $29.7 billion backlog. Listen in as Aviation Week Network editors Lee Ann Shay, James Pozzi and Lindsay Bjerregaard discuss how the aircraft manufacturer is expanding its global maintenance, training and manufacturing capabilities to meet growing demand.

In this episode of the Drop In CEO podcast Ashish Gupta, founder and CEO of ScaleUpExec, shares his journey from co-founding a wireless technology company acquired by Qualcomm, to working at Apple, and eventually starting his own firm focused on fractional leadership for small and medium-sized businesses. They discuss the importance of understanding the needs of both the business and its team, the challenges and strategies involved in transforming distressed businesses, and the benefits of having a versatile COO. Ashish emphasizes the value of introspection for entrepreneurs to clearly define their business goals and align their teams accordingly. Episode Highlights: 02:28 Ashish Gupta's Journey: From Wireless Tech to Apple 03:44 Entrepreneurial Challenges and Successes 05:52 Transforming a Distressed Business 08:55 Insights on Leadership and Team Building 17:29 The Role and Impact of Fractional COOs Ashish has had a long journey in business and tech - selling 2 businesses where he was founder-level, managing a $2B/year budget at Apple, and now running a fractional COO firm that has turned around over 20 businesses. He is an expert at helping leaders and businesses reach their potential. Connect with Ashish Gupta: LinkedIn: https://www.linkedin.com/in/ashish-gup/ Company Website: https://scaleupexec.com/ For more information about my services or if you just want to connect and have a chat, reach out at: https://dropinceo.com/contact/See omnystudio.com/listener for privacy information.

Chris Brisson is the CEO and co-founder of Salesmsg, a conversational two-way texting platform that enables businesses to engage with their customers through opt-in SMS. When his first software company stalled, he shut it down and developed the Salesmsg product for a different SMS use case that served his previous customers.  Salesmsg now provides secure SMS texting across all departments in the company, integrated directly with Hubspot CRM. It includes voice calling, sophisticated SMS automation, opt-in management, analytics, and deep CRM integration.  Salesmsg has grown rapidly, exceeding $10 million in revenue with 65 employees, leveraging its deep integration with HubSpot and promoting through agency and affiliate partners. The company is independent and has no outside investors. Quote from Chris Brisson, the CEO and founder of Salesmsg “In 2015, I wrote this post to our email list of 36,000 called The Death of Call Loop. I shared the story of how I created a business I secretly despised. We were shackled and couldn't innovate. I wanted to create a better company and reinvent the business from the ground up. My second chance startup became Salesmsg.  “When you start a company and it stalls, at what point do you say It's not the horse to ride? I've been there. At what point do you say, Enough is enough? Because you're only going to get older.  “I've always gone after solving problems, but some problems were worthy of the adventure, others not so much. Make sure you're choosing the right opportunity because it will take seven years of your life. And you can pivot along the way, but man, you want to find out early if it's worthy of the adventure.” Links Chris Brisson on LinkedIn Salesmsg on LinkedIn Salesmsg website The Practical Founders Podcast Tune into the Practical Founders Podcast for weekly in-depth interviews with founders who have built valuable software companies without big funding. Subscribe to the Practical Founders Podcast using your favorite podcast app or view on our YouTube channel. Get the weekly Practical Founders newsletter and podcast updates at practicalfounders.com.

“AI is a distributed system — and the network is the computer,” says Ram Velaga, senior vice president of Broadcom's Core Switching Group. In this episode of Tech Disruptors, Velaga joins Bloomberg Intelligence's Kunjan Sobhani to explain how Ethernet is expanding from scale-out AI networking into the scale-up domain, challenging proprietary solutions like NVLink and Infiniband. The discussion covers Broadcom's Tomahawk 6 and Ultra product lines, its open SUE spec, and why simplicity, bandwidth and vendor neutrality may shape the next generation of AI infrastructure.

SummaryIn this conversation, Nate Leslie interviews THE Corey Hart. Yes he's been conveniently confused with the Boy in the Box many times. Corey is an experienced entrepreneur and educator, discussing the challenges and distractions faced by startups, particularly in fundraising. Corey emphasizes the importance of focusing on customer money over investor money, the role of curiosity in entrepreneurship, and the significance of understanding product market fit. They also explore the concept of unreasonable excellence in business, the value of mentorship, the impact of AI, and alternative funding models for startups. The discussion highlights the need for entrepreneurs to maintain their vision while navigating growth and scaling their businesses.Take Nate's free High-Performance Index Leader Self Assessment: ⁠www.nateleslie.ca/giftConnect with Corey: coreythehart.comKeywordsstartups, fundraising, entrepreneurship, curiosity, product market fit, mentorship, AI, hyperscale, business growth, alternative fundingTakeawaysFundraising can distract founders from their core business.Customer money is preferable to investor money.Curiosity is essential for learning and adapting in business.Understanding product market fit is crucial for success.Unreasonable excellence can enhance customer experiences.Mentorship programs like Spring GR are valuable for entrepreneurs.AI can provide insights but requires careful implementation.Hyperscale growth demands a focus on culture and team dynamics.Alternative funding models can reduce pressure on founders.Experience and wisdom are invaluable assets in entrepreneurship.Sound Bites"Why are you fundraising?""It's dangerous to delegate culture too soon.""You should charge for this, man."Chapters00:00 Introduction to Corey Hart and Startups02:58 The Distraction of Fundraising05:58 The Importance of Curiosity in Entrepreneurship08:54 Navigating Product Market Fit11:46 Unreasonable Excellence in Business15:04 Corey Hart's Mentorship and Community Involvement17:45 The Role of AI in Business20:41 Understanding Hyperscale and Growth23:29 Alternative Funding Models for Startups26:37 The Value of Experience in Entrepreneurship

When shoppers walk into a grocery store, the produce section is often front and centre; but what does it take to supply a consistent flow of fresh veggies, such as tomatoes and cucumbers? Big Marble Farms, based at Medicine Hat, Alta., has grown from a modest four-acre greenhouse in 2009 to more than 80 acres... Read More

Coinhouse's Yoann Briant breaks down what it really takes to scale a crypto firm under MiCA. From company-wide compliance alignment to navigating asset segregation and market abuse challenges, he shares lessons learned from the front lines. We also dive into risk appetite frameworks, France's unique AML requirements, and the rising regulatory tide across Europe. 

Join us on Spaghetti on the Wall episode #254 as we sit down with Chris Dreyer, CEO and Founder of Rankings.io—the SEO agency helping top personal injury law firms dominate Google and sign more cases. Chris has grown his agency to $30M by ditching the fluff and delivering real results. He's also a best-selling author, podcast host, and a pioneer in AI-driven legal marketing strategies.

Ahead of Amazon's (AMZN) Prime Days, GoDaddy's Gourav Pani goes in-depth on the process small businesses take to capitalize on one of the highest-trafficked ecommerce events of the year. He believes growing businesses need events like Amazon's to thrust themselves into the public eye. Gourav later details how GoDaddy uses A.I. to assist business owners.======== Schwab Network ========Empowering every investor and trader, every market day. Subscribe to the Market Minute newsletter - https://schwabnetwork.com/subscribeDownload the iOS app - https://apps.apple.com/us/app/schwab-network/id1460719185Download the Amazon Fire Tv App - https://www.amazon.com/TD-Ameritrade-Network/dp/B07KRD76C7Watch on Sling - https://watch.sling.com/1/asset/191928615bd8d47686f94682aefaa007/watchWatch on Vizio - https://www.vizio.com/en/watchfreeplus-exploreWatch on DistroTV - https://www.distro.tv/live/schwab-network/Follow us on X – https://twitter.com/schwabnetworkFollow us on Facebook – https://www.facebook.com/schwabnetworkFollow us on LinkedIn - https://www.linkedin.com/company/schwab-network/ About Schwab Network - https://schwabnetwork.com/about

Why You Can't Sustain What You Don't EnjoyNick Baker left his successful consultancy after 25 years, burnt out from always being "on." He became a non-exec, convinced he'd never return to operational leadership. Then UK Padel came along, and he became CEO because he genuinely loved what they were building.The lesson? You can endure anything temporarily, but you can't sustain what you don't enjoy.About Nick Baker:Nick is the CEO of UK Padel and former co-founder of Alpha FMC, which he took through private equity investment to a successful IPO. After spending 25 years in financial services and stepping back from executive roles, Nick found himself drawn back into operational leadership through his passion for racket sports and building something he truly believed in.Together we unpack:Why genuine passion for your business isn't just nice-to-have; it's essential for long-term successHow to know when it's time to step away and make yourself redundant the right wayThe secret to staying authentic as you scale (hint: stay involved in delivery)Why founder-led selling works so well and how to maintain that edge

Niche down to scale up your small business faster. Show Notes Page: https://www.thehowofbusiness.com/r351-niche-down-scale-up/ Focus on the essential and most profitable products or services. Don't try to be all things to all people. In this episode of The How of Business podcast, Henry Lopez explores one of the most powerful strategies for early-stage growth: niching down. Whether you're just launching or a year or two into your journey, trying to do too much too soon can keep your business stuck. Instead, Henry shows how narrowing your offerings, target audience, and even your service area can unlock faster growth and long-term sustainability. Henry shares examples from real coaching clients and past guests to illustrate how focus creates operational simplicity, marketing clarity, and ultimately, a more valuable business. You'll also learn why it's better to “sell a few things to many” rather than “many things to few.” From cash flow advantages to stronger brand positioning, this episode will inspire you to step back, simplify, and make your business more profitable and scalable - one smart decision at a time. This episode is hosted by Henry Lopez. The How of Business podcast focuses on helping you start, run, grow and exit your small business. The How of Business is a top-rated podcast for small business owners and entrepreneurs. Find the best podcast, small business coaching, resources and trusted service partners for small business owners and entrepreneurs at our website https://TheHowOfBusiness.com