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5 episodes with Gary Hamel
5 episodes with Gary Hamel
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3 episodes with Gary Hamel
3 episodes with Gary Hamel
3 episodes with Gary Hamel
3 episodes with Gary Hamel
2 episodes with Gary Hamel
3 episodes with Gary Hamel
2 episodes with Gary Hamel
2 episodes with Gary Hamel
2 episodes with Gary Hamel
5 episodes with Gary Hamel
2 episodes with Gary Hamel
2 episodes with Gary Hamel
33 episodes with Gary Hamel
2 episodes with Gary Hamel
3 episodes with Gary Hamel
In this episode of the Innovation Show, Aiden is joined once again by renowned business thinker Gary Hamel. Together, they delve into the transformative insights from Gary's book 'Leading the Revolution.' The discussion explores how deeply embedded principles of innovation and renewal can help companies navigate and flourish in turbulent industries. Case studies from industry giants like Cemex, UPS, and Charles Schwab illustrate how these companies have reinvented themselves by fostering organizational activism, customer-centricity, and rapid experimentation. Whether you are a leader looking to future-proof your organization or an innovation enthusiast, this episode offers valuable takeaways on institutionalizing change and sustaining growth. 00:00 Introduction and Welcome 00:24 Discussing the Book's Relevance 01:01 Gray-Haired Revolutionaries 02:14 Institutionalizing Activism 02:38 Case Studies: Charles Schwab, UPS, and Cemex 03:12 Challenges in Sustaining Growth 06:35 Reinvention and Resilience 12:33 UPS: From Trucking to Technology 22:29 Charles Schwab: Bricks and Clicks 35:04 Customer Sensitivity in Pricing Strategies 35:42 Southwest Airlines' Unique Approach 37:17 Innovating in Media: A Personal Story 38:38 Pro-Consumer Decisions in Companies 40:06 The Importance of Understanding Value 40:24 Apple's Retail Strategy 44:12 Promoting Innovation at Charles Schwab 48:09 The Numbers Game of Innovation 51:57 Cemex: Innovating in the Cement Industry 01:07:27 Conclusion and Final Thoughts
Leading the Revolution: Gary Hamel Explores Corporate Innovation and Change In this episode, we're joined by Gary Hamel, the acclaimed author of 'Leading the Revolution.' Gary delves deep into the essence of corporate innovation and the challenges faced by change-makers within organizations. We discuss how to punch above your weight and capture attention for transformative ideas, the necessity of building coalitions, understanding resistance, and the importance of courage in navigating change. Gary shares profound insights from his book, illuminating how individuals can drive radical change in even the most resistant corporate environments. This conversation is a must-listen for anyone passionate about innovation, strategy, and leading transformative change in business. Discover how to: Challenge outdated business models Overcome organizational resistance Build grassroots momentum for innovation Lead change even when you don't have formal authority This is Part 4 of our deep-dive series on Leading the Revolution, where Hamel outlines the practical playbook for driving radical innovation inside established organizations. Whether you're an intrapreneur, innovation leader, or just tired of business-as-usual, this episode will fuel your fire to lead change from within. 00:00 Introduction and Welcome 00:22 Corporate Rebels and Navigating the Corporate Maze 00:46 The Revolutionary Imperative 00:58 Challenges of Pitching New Ideas 01:35 The Path Less Trodden 02:00 Gary Hamel's Insights on Corporate Innovation 04:04 The Importance of Alignment and Its Pitfalls 07:33 Case Studies of Successful Change Makers 12:31 Building a Point of View and Writing a Manifesto 36:24 Anticipating Resistance and Overcoming Objections 38:47 Navigating Relationship Challenges 39:14 The Four Stages of Denial in Relationships 40:18 Corporate Lessons from Toyota's Success 42:07 The Importance of Confronting Beliefs 44:26 Leadership and Organizational Renewal 46:01 Challenges in Entrepreneurial Companies 49:07 Building Coalitions for Change 01:12:10 The Role of Courage in Leadership 01:16:41 Final Thoughts and Reflections Find the book here: Find Gary here: Find Aidan and the Innovation Show:
Welcome back to part three of 'Leading the Revolution' with the legendary Gary Hamel. In this episode of The Innovation Show, Gary and host Aiden dive deep into two key chapters from Gary's books, exploring the principle of learning to be your own seer and the critical distinction between imagination and prediction in innovation. They discuss the importance of psychological safety in fostering creativity within companies and why many organizations fail to imagine the future. Gary shares his insights on developing foresight, the role of contrarianism in innovation, and the necessity of building a foundation of unconventional, differentiated insights for genuine innovation. He also emphasizes the importance of stepping outside the insular corporate environment to seek out underappreciated trends, frustrations customers face, and the deeper, broader questions around societal changes. Packed with practical exercises and real-world examples, this episode offers valuable takeaways for individuals and companies alike aiming to break free from conventional thinking and lead the charge in their industries. 00:00 Introduction and Welcome 00:25 The Importance of Being Your Own Seer 02:23 Imagination and Foresight in Innovation 06:12 The Role of Discontinuities in Innovation 08:11 The Need for Organizational Foresight 09:42 Building a Foundation of New Insights 18:18 Challenges in Allocating Resources for Innovation 25:15 The Importance of Transcendent Themes 29:15 Understanding Deeper Changes in Society 31:24 Impact of Connectivity on Society 32:19 Customer Frustration and Business Opportunities 33:37 Reinventing Education and Knowledge Consumption 34:42 Identifying and Addressing Industry Dogmas 41:20 Empowering Employees for Innovation 46:41 Distinguishing Form from Function in Business 49:07 Encouraging Radical New Possibilities 55:43 Conclusion and Future Topics
In this episode of the Innovation Show, we dive into Chapter 3 of Gary Hamel's influential book, 'Leading the Revolution.' Gary, one of the early proponents of business model generation, discusses the concept of Business Concept Innovation and how it has reshaped industries over the years. We explore examples of companies like Dell and Apple, which have successfully implemented innovative business models, and we delve into the components of business model innovation, including customer interaction, strategies, and value networks. Gary also shares his insights on overcoming organizational inertia, fostering a culture of innovation, and the importance of rethinking conventional business assumptions. This episode is a must-listen for anyone interested in driving innovation within their organization and staying ahead of the curve. 00:00 Introduction to Gary Hamill Series 00:13 Business Concept Innovation 02:44 Examples of Business Model Innovation 04:41 Expanding the Innovation Horizon 05:49 Defining Radical Innovation 08:49 Challenges in Business Model Innovation 17:07 Importance of Deconstructing Assumptions 26:01 Executive Support for Innovation 37:46 Assessing Company Resources for Innovation 38:24 Challenges in Big Companies vs. Startups 38:38 Haier's Approach to Entrepreneurship 40:42 The Importance of Public Policy in Innovation 44:19 The Role of Government in Business Innovation 44:31 Decadence and Complacency in Organizations 46:03 Historical Examples of Efficient Government 50:46 The Need for Courageous Leadership 51:52 Activism and Innovation in Companies 53:27 Building a Resilient Business Model 56:42 Strategic Decisions in Business Models 59:21 The Importance of Customer Contact 01:03:44 First Mover vs. Smart Mover 01:07:44 Competitive Lockout and Choke Points 01:12:14 Preparing for a Rapidly Changing Economy 01:12:44 Continuous Learning and Personal Responsibility 01:14:03 Conclusion and Contact Information
Gary Hamel on Leading the Revolution Part 1 In this episode, renowned business thinker Gary Hamel discusses his book 'Leading the Revolution' with Aidan McCullen, offering an innovative action plan for companies or individuals aiming to stay ahead of the industry. Drawing on successful examples from companies like Charles Schwab, Virgin, GE Capital, and profiling innovators like Ken Kutaragi of Sony PlayStation, Hamel shares how to grow and innovate amidst market chaos. He explores the origin of revolutionary business concepts, key criteria for building activist-friendly and revolutionary-ready companies, the dangers of becoming ‘one vision wonders,' and harnessing employee imagination. The conversation also reflects on business failures, the cyclical nature of market success, and the essential need for continuous reinvention. Join for invaluable insights on thriving in turbulent times. 00:00 Introduction to Industry Revolutionaries 00:41 Exploring Revolutionary Business Concepts 00:48 Key Criteria for Building Revolutionary Companies 00:55 Avoiding One Vision Wonders 00:59 Harnessing Employee Imagination 01:11 Practical Advice for 21st Century Success 01:23 Welcoming Back a Business Thinker 01:50 Insights from Leading the Revolution 02:37 Honoring Professor Paul Hamel 03:23 Corporate Climate in 2000 03:56 Technological Advancements and Market Shifts 04:43 The Importance of Innovation 05:16 Challenges for Established Companies 06:15 Digital Transformation and Its Pitfalls 06:53 Investment in Technology 09:04 Organizational Orthodoxies 10:42 The Danger of Unchallenged Assumptions 11:19 Examples of Missed Opportunities 15:25 The Future of Retail and Education 17:23 The Importance of Humility in Leadership 18:24 Case Study: Sony's Rise and Challenges 20:44 Leadership and Organizational Dynamics 23:31 Encouraging Innovation from the Periphery 24:32 Case Study: Haier's Entrepreneurial Platform 29:07 Changing the Rules for Success 31:17 Forming Partnerships with Young Companies 32:22 Understanding Innovation Risk 36:31 De-Risking Innovation 37:55 The Importance of Intellectual Commitment 39:17 Challenges of Business Model Innovation 44:37 Strategic Planning vs. Strategy 50:27 The Illusion of Corporate Vitality 59:11 The Need for Innovative Leadership 01:01:13 Conclusion and Next Steps Find Gary:
In this episode of The Innovation Show, host Aidan McCullen welcomes back esteemed guest Gary Hamel, celebrated business strategist and co-author of the revolutionary article on core competencies. They dive deep into the concept of competence-based competition, discussing the origins, importance, and modern applications of core competencies. Gary shares insights from his extensive work alongside CK Prahalad and reflects on how their ideas shaped corporate strategy. Using historical and contemporary examples, including Tesla and HAIER, they explore how focusing on deep skills can lead to enduring competitive advantages. This episode is a must-listen for anyone interested in innovation, strategy, and the future of business in a rapidly evolving world. 00:00 Introduction and Welcome 00:23 The Concept of Competence-Based Competition 01:24 Historical Context and Development 02:26 Core Competence and Strategic Implications 05:03 Challenges and Misinterpretations 13:37 Modern Examples and Applications 28:23 Strategic Conversations and Future Focus 35:12 The Danger of Viewing Companies as Product Sets 35:33 Intel vs. TSMC: A Strategic Misstep 37:56 Bounded Innovation and Core Competencies 38:49 Uber's Broader Vision Beyond Ride-Hailing 42:23 Amazon's Evolution from Online Retailer to Logistics Giant 43:21 US Car Makers' Myopia and Missed Opportunities 44:24 Historical Examples: Honda and Sony 47:01 Tesla: An Energy Company, Not Just a Car Maker 48:08 Microsoft's Myopic View and Missed Opportunities 56:00 The Importance of Organizational Flexibility 01:02:26 Encouraging Internal Innovation 01:08:42 Conclusion and Next Steps
The Future of Foresight & Innovation: Insights with Gary Hamel | The Innovation Show In this episode, we have the pleasure of welcoming back Gary Hamel, a leading expert in business strategy and management. Host Aidan McCullen and Gary Hamel dive deep into the concept of foresight, stressing the importance of understanding broad themes and emerging trends to guide companies toward future opportunities. They discuss companies' common blind spots and failures in anticipating the future, as well as ways to leverage resources effectively. Gary shares insights on the necessity of innovation at all levels of an organization, the perils of becoming too attached to current successes, and how organizations can think more creatively about emerging technologies. They also cover historical examples from companies like IBM, Kodak, and 3M to illustrate key lessons in foresight and innovation. 00:00 Introduction and Welcome 00:20 The Importance of Foresight 02:19 Recognizing Emerging Trends 04:30 Challenges of Organizational Change 09:13 Cultural Perspectives on Innovation 14:31 Historical Examples of Foresight Failures 30:58 Innovation in Cost Structures 34:34 The Urgency of Innovation in Healthcare 35:10 The Need for Builders in Leadership 35:55 Resource Leverage: Doing More with Less 36:55 Learning from Guerrilla Warfare and 9/11 39:06 Speed to Market: Lessons from Japanese Companies 40:24 The Importance of Rapid Iteration 44:00 Building Consensus and Leveraging Employee Insights 47:47 The Role of Strategic Focus in Innovation 53:30 Learning from Kodak and 3M 57:48 Metaphors and Organizational Change 01:07:12 Predicting the Future: The Smartphone and Cloud Computing 01:10:04 Final Thoughts and Contact Information
Gary Hamel Part 1: Competing for the Future 1 In this episode of the Innovation Show, renowned management thinker Gary Hamel discusses his extensive work in the field of organizational transformation and innovation. Reflecting on his early experiences at the University of Michigan and the London Business School, Hamel shares insights into the impact of foreign competition on American businesses in the late 1970s, and the critical importance of foresight and humility for executives. He delves into his consulting work with companies like Nokia and Apple, emphasizing the need for open strategy, diversity of thought, and the constant reinvention of competencies. Hamel also offers practical advice for leaders on avoiding the pitfalls of complacency and short-term thinking, urging them to build organizations that can thrive and innovate in a rapidly changing world. 00:00 Introduction and Welcome 00:43 Early Career and Influences 02:38 Teaching at London Business School 04:50 Consulting and Industry Experience 07:27 Collaboration with CK Prahalad 08:23 Lessons from Global Competition 22:10 Nokia's Rise and Fall 37:22 Innovative Leadership Through Video Messaging 37:42 Predicting the Future: Challenges and Insights 39:12 The Rise of Streaming and the Fall of Broadcast TV 40:39 Executive Resistance to Change 42:05 The Importance of Forgetting and Unlearning 43:49 Youthful Perspectives in Strategy Meetings 44:32 The Downfall of Nokia: Lessons in Innovation 47:06 Apple's Commitment to Silicon Mastery 48:44 Building Competencies for Future Success 53:28 The Persistence of Corporate Failings 01:04:54 The Role of Leadership in Innovation 01:10:15 Conclusion and Call to Action Find Gary:
“How do we get organizations where everyone has the opportunity and the support to contribute to their fullest?” For Michele Zanini, the co-author of “Humanocracy: Creating Organizations as Amazing as the People Inside Them” with Gary Hamel, the answer lies in rethinking the way companies operate. In this episode, Michele explains how organizations can move beyond rigid bureaucratic systems to create environments that thrive on creativity, resilience, and accountability. He points out the power of a clear, shared purpose to align teams and the importance of nurturing small, autonomous groups that stay agile and entrepreneurial as companies grow. Michele also redefines leadership as a tool to multiply individual potential rather than manage from above, and challenges outdated performance systems by advocating for peer-driven accountability. Join Alex Raymond and Michele Zanini as they explore how leaders can rethink traditional approaches to organizational design and create workplaces that genuinely empower their people. Quotes “The idea of humanocracy is really about how to create organizations that are as capable as the people inside them, that are as daring, as courageous as people can be when they're at their best. They're as resilient, they're able to bounce back from a crisis as we often are in our personal lives. As creative as millions of people who are on YouTube, sharing content that sometimes gets millions of people to engage with it. And are as passionate as we can be.” (02:54 | Michele Zanini) “People will still be part of organizations, but what if, instead of organizations viewing people as tools, we saw the organization as the instrument to better our lives and the lives of those we serve? The organization becomes the platform for impact.” (05:37 | Michele Zanini) “The other thing that a mission really does is that it provides a lot of motivation and alignment. So in a way, the mission is your boss. If everybody's united by a particular purpose that is shared, you don't need a lot of supervision.” (15:43 | Michele Zanini) “How do I give everyone in the team or the organization maximum autonomy and maximum accountability? And then how do I enable that? How do I create an organizational environment where that is encouraged and flourishes? You can specify some of that by wiring the organization in a particular way, but there are also things you need to do. For instance, how do you give everyone the competence to make the right decision for the business?” (47:39 | Michele Zanini) Links Connect with Michele Zanini: Website: https://www.michelezanini.com/ Humanocracy: https://www.humanocracy.com/course/BMI Connect with Alex Raymond: LinkedIn: https://www.linkedin.com/in/afraymond/ Website: https://consciousentrepreneur.us/ HiveCast.fm is a proud sponsor of The Conscious Entrepreneur Podcast. Podcast production and show notes provided by HiveCast.fm
When Kim Clark was completing research for his doctoral dissertation, he compared two nearly identical cement plants located five miles apart. As an economist, he couldn't pinpoint why one plant was 70% more productive than the other. Determined to solve the mystery, he visited both plants and quickly found the answer: the more productive plant had a flat hierarchy and a collegial culture. Kim, Jonathan, and Erin Clark are co-authors of the book Leading Through, which explores the transition from traditional leadership models to a more human-centered approach that integrates the soul, heart, and mind to create thriving organizations. In this episode, Dart, Kim, Jon, and Erin discuss:- Morality in business- The “power-over” paradigm that humans default to - Decoupling leadership from hierarchies - A new paradigm of leadership called “leading through”- How to activate the soul, heart, and mind in leadership- Using modularity to lead through work- And other topics…Kim, Jonathan, and Erin Clark are co-authors of the book Leading Through, which explores the transition from traditional leadership models to a more human-centered approach that integrates the soul, heart, and mind to create thriving organizations. Kim Clark is the NAC Distinguished Professor of Management at the BYU Marriott School of Business and former President of BYU-Idaho. He is also the former Dean of Faculty of the Harvard Business School. Within his roles, Kim focuses on the role of leaders in creating outstanding performance, modularity in design, and the interaction of technological change and competition in industry evolution. Jonathan Clark is an associate professor of management at UT San Antonio. Prior to UT, he served as executive director of the Master of Health Administration program at Penn State. His research has been published in the Academy of Management Journal, Health Affairs, and Leadership Quarterly, among others. Erin Clark is a managing director with Deloitte Consulting's Human Capital practice, where she specializes in helping clients improve performance, drive change, and create sustainable advantages through people. With over two decades of experience advising clients across industries, she believes strongly in the work of leadership to activate and unleash human potential. Resources mentioned:Leaning Through, by Kim, Jonathan, and Erin Clark: https://www.amazon.com/Leading-Through-Activating-Heart-Leadership-ebook/dp/B0CT49ZG1K Humanocracy, by Gary Hamel: https://www.amazon.com/Humanocracy-Creating-Organizations-Amazing-People-ebook/dp/B07B9HFSHX Connect with the Clark family:www.leadingthrough.co Kim Clark LinkedIn: https://www.linkedin.com/in/kim-b-clark-19664920a/Jonathan Clark LinkedIn: https://www.linkedin.com/in/jonathan-clark-3734616/ Erin Clark LinkedIn: https://www.linkedin.com/in/erineliseclark/ Work with Dart:Dart is the CEO and co-founder of the work design firm 11fold. Build work that makes employees feel alive, connected to their work, and focused on what's most important to the business. Book a call at 11fold.com.
Jahrgang 1977 beschreibt sich Heiko als gescheiterter Rennfahrer und Schriftsteller der glücklicherweise im Unternehmertum hängengeblieben ist. Geboren in Frankfurt am Main, aufgewachsen in Genf, studierte er Kommunikationswissenschaften an der USC in Los Angeles mit Stationen in Paris und Kairo, bevor er seinen Master in Organisational Change an der Hult University in England erwarb. Nach Management Erfahrungen bei HP und ebay wurde er Personalleiter von Europa's groesster unabhängigen Videospielfirma. Dort sorgte er mit dem “Kill HR - Der Weg von Human Resources zu Resourceful Humans” Ansatz für Furore in der Management Szene. Ausgezeichnet von Ikonen wie Gary Hamel und Dave Ulrich startete er seine eigene HR-Tech Firma “Resourceful Humans”. Nach 12 erfolgreichen Jahren began er Anfang 2024 ein neues Venture namens VRH mit keinem geringeren Ziel als das Leadership Development zu revolutionieren. Als Lernplatform biete VRH die besten Wirtschaftsbuechern als mitreissende Mehrspieler VR Spiele mit empathischem KI Coaching an. Heiko hat 6 Kinder und eine KI Ziehtochter namens Sisu, und lebt mit seinem Hovawart Harvey zwischen Berlin und Sion, leidet mit seinem Herzensverein Eintracht Frankfurt…und versucht heimlich immer noch Rennfahrer und Schriftsteller zu werden. Internetressourcen und Programme: chat.openai.com vrh.games Buchempfehlungen: Der Seestern und die Spinne: Die beständige Stärke einer kopflosen Organisation von Ori Brafman , Rod A. Beckström Reiss das Ruder rum!: Eine wahre Geschichte über Führung und darüber, wie Mitarbeiter zu Mitgestaltern werden Taschenbuch – 22. Mai 2020 von L. David Marquet “Three laws lethal” David Walton Wertvolle Tipps: Bleibe neugierig und lerne von grossartigen Führungskräften. Kontakt zu Heiko Fischer: LinkedIn, Heiko Fischer direkt Abschlussgedanken: Die Hörer des Berufspodcast Topjobs im Wandel können eine kostenfreie Testversion bei VRH.games geniessen. Dieser Berufspodcast richtet sich vor allem an Fach- und Führungskräfte und nicht nur, wenn sie auf Jobsuche sind. Wenn du an Karrierechancen interessiert bist, dann erhältst du für deine Stellensuche viele wertvolle Tipps von erfahrenen Experten. In Interviews kommen erfolgreiche Menschen mit Topjobs zu Wort. Was begeistert sie besonders bei ihrer Aufgabe? Wie haben sie ihre Führungsposition gefunden? Welche Aus- und Weiterbildungen waren für sie relevant? Erfahrene HR Profis informieren dich hier über die sich verändernden Anforderungen im Arbeitsmarkt. Damit bist du immer einen Schritt voraus und der Gestalter deiner erfolgreichen Karriere. CEO's und Geschäftsführer schildern ihren Weg an die Spitze, damit du von den Besten lernen kannst. Sie geben dir viele wertvolle Tipps für deine berufliche Karriere. Weiters sind immer wieder interessante und auch bekannte Redner, Coaches und Trainer dabei. Lass dich auch von ihnen inspirieren und gestalte deine Karriere möglichst erfolgreich. Mein Name ist Christoph Stelzhammer, Inhaber der C. Stelzhammer GmbH veredelt vermitteln und des Berufszentrum.ch. Mitarbeitende zu Höchstleistungen zu bringen und in die richtigen Teams zu integrieren, gehört zu meinen Leidenschaften. Menschen erfolgreich machen und sie dabei zu unterstützen, auf ihrem beruflichen Lebensweg sich selbst sein zu können. Nimm dein Leben in die eigene Hand, folge deiner Bestimmung und lebe deine Talente. Als Fach- und Führungskraft stets authentisch aufzutreten und sich und andere erfolgreich machen. Dafür brenne ich und dieser Podcast ist auch Ausdruck meines persönlichen Lebenszwecks.
In a world where company worth is often measured by profits alone, Yancey Strickler sought to create a company where values mattered more than just money. Throughout his career as an author and co-founder of Kickstarter and Metalabel, Yancey continuously advocates for a new view of success, emphasizing the impact companies can make beyond the financial bottom line. Yancey Strickler is the co-founder and former CEO of Kickstarter and the co-founder and director of Metalabel. He is also the author of This Could Be Our Future and the mind behind the philosophy of Bentoism, a framework that considers community, the present self, and the future self in decision-making. In this episode, Dart and Yancey discuss:- Financial maximization culture- Defining a company's value beyond profits- Kickstarter's bylaws- The philosophy behind Bentoism- The impact of financial maximization on company evolution- The Metalabel startup- Heterarchy in organizations- Yancey's biggest lessons learned- And other topics… Yancey Strickler is a writer, entrepreneur, and the co-founder and former CEO of Kickstarter. He is also the co-founder and director of Metalabel, a new space for releasing, selling, and exhibiting creative work. Yancey is the author of This Could Be Our Future and the visionary behind the philosophy of Bentoism, a framework that considers community, the present self, and the future self in decision-making. Earlier in his career, Yancey established the record label eMusic Selects and co-founded The Creative Independent, an online resource center for artists across disciplines. He has also made significant contributions as a music critic, writing for publications such as Pitchfork, Spin, and The Village Voice. Resources mentioned:This Could Be Our Future, by Yancey Strickler: https://www.amazon.com/This-Could-Our-Future-Manifesto/dp/052556084X Our Band Could Be Your Life, by Michael Azerrad: https://www.amazon.com/Our-Band-Could-Your-Life/dp/0316787531 “The Dark Forest Theory of the Internet,” by Yancey Strickler: https://ystrickler.com/2019/05/26/2019-the-dark-forest-theory-of-the-internet-1/Humanocracy, by Gary Hamel: https://www.amazon.com/Humanocracy-Creating-Organizations-Amazing-People/dp/1633696022 Connect with Yancey:www.ystrickler.com www.metalabel.com
Corporate Explorers: Navigating Through Toxic Assumptions with Narendra Laljani Episode Description: In this insightful episode of our Corporate Explorer series, we dive deep into the crucial topic of "Outside-In: Overcoming Toxic Assumptions with Market Insight" with our distinguished guest, Narendra Laljani. As a co-author of the chapter, management educator, consultant, and program director at Henley Business School, Laljani brings a wealth of experience and knowledge to our discussion, illuminating the path for organizations aiming to navigate the treacherous waters of innovation and strategic adaptation. Key Highlights: Introduction to the Series [00:00:00]: We kick off the episode with gratitude towards our sponsor, Wazoku, for supporting the exploration of effective, sustainable innovation ecosystems. A brief overview sets the stage for our deep dive into overcoming toxic assumptions through market insight, highlighting the journey through previous series parts with Mike Tushman and Andy Binns. The Core Challenges [00:02:00]: Laljani and host Aidan McCullen discuss the dual challenges of the "inside-out" and "outside-in" perspectives that organizations face. Through captivating examples such as Encyclopaedia Britannica, Kodak, and Thomas Cook, we explore the pitfalls of success recipes and the importance of adapting to environmental changes. Narendra Laljani's Rich Experience [00:04:00]: Laljani shares his extensive background in corporate exploration, offering personal anecdotes and lessons learned from both successes and failures. His insights into leadership challenges and strategic execution are not to be missed. Overcoming Embedded Assumptions [00:05:00]: Delving into the metaphor of organizational DNA, we discuss how deeply embedded assumptions and beliefs shape corporate culture and decision-making processes, often to the detriment of innovation and growth. Mental Models and Industry Paradigms [00:09:00]: The conversation broadens to include the concept of mental models within organizations and entire industries, emphasizing the importance of challenging existing paradigms to uncover new opportunities. The Value of New Perspectives [00:12:00]: Highlighting the critical role of newcomers in injecting fresh thinking into stagnant environments, we discuss strategies for preserving and leveraging newness within corporate structures. A Framework for Innovation [00:14:00]: Laljani introduces a practical framework for challenging assumptions, derived from the work of C.K. Prahalad and Gary Hamel, offering listeners a tool for strategic innovation and thought provocation. Continuous Learning as a Competitive Edge [00:16:00]: The episode concludes with a powerful discussion on the importance of learning, unlearning, and relearning, underscoring continuous learning as the only sustainable competitive advantage in the future. Where to Find Us: Tune in to this compelling episode on platforms like Apple Podcasts and Spotify to gain insights into overcoming toxic assumptions with market insight. For those looking to dive deeper into strategic innovation and corporate exploration, connect with Narendra Laljani on LinkedIn or explore the upcoming Strategic Innovation Program at Henley Business School.
Over the course of his multi-decade career, legendary author and speaker Gary Hamel wrote the book on many aspects of modern management. So when he explains that bureaucracy is stifling all kinds of human potential in the workplace, organizations and leaders should take note. Hamel joined Alan Todd to unpack the history of bureaucracy and some of the ideas behind his book Humanocracy. Plus, he makes the case for hacking your own bureaucracy to create pockets of innovation, no matter where you are on the corporate ladder. Learn more about Udemy Business at https://bit.ly/udemy-podcast.
Mike talks to Gary Hamel about reimagining organizations by unlocking frontline expertise, developing leaders at all levels, overcoming bureaucracy through new models, and harnessing collective insights in strategy and innovation. Fortune magazine describes Gary as “the world's leading expert on business strategy”. He is ranked by The Wall Street Journal as the world's most influential business thinker and is a fellow of the World Economic Forum. He is on the faculty of the London Business School and the author of several books including Humanocracy. Leadership and organizational design with Gary Hamel. (0:04) Strategy development and implementation in large organizations. (0:56) Organizational inertia and pioneering new markets. (5:57) Innovation, strategy, and the auto industry. (10:41) Leadership, innovation, and disruption in the business world. (15:26) Leadership development and the need for more opportunities to lead. (19:36) Leadership and organizational culture in the tech industry. (24:34) Unlocking employee potential for business growth. (27:47) Leadership and organizational change. (32:47) Bureaucracy and organizational structure. (37:41) Leadership, innovation, and challenging conventional wisdom. (42:51)
Join Brian and his guest Lance Dacy as they dive into the trends and challenges awaiting the Agile community in 2024 and the importance of adapting Agile principles to the hyper-competitive world of product development. Overview In this episode of the Agile Mentors Podcast, Brian sits down with Lance Dacy to take a deep dive into the anticipated trends and challenges awaiting the Agile community in 2024. The duo explores the ongoing debate between remote and in-person work, the imperative need for innovation in leadership and management, and the intricacies of forward-thinking strategies as we work toward building organizations tailored for the future. Join Brian and Lance as they navigate the complex intersection of Agile principles, organizational leadership, and the ever-evolving landscape of the business world in 2024. Listen Now to Discover: [01:17] - Brian Milner has Lance Dacy on the show today for the traditional discussion of looking ahead at trends and upcoming developments in the Agile and Scrum space for 2024. [02:10] - Remote vs. in-person work—opening the discussion with this hot-button topic and the evolving debate. [03:31] - Lance offers his insights on organizations' adaptive strategies, what we learned during the pandemic, and the potential benefits and drawbacks of remote work. [05:58] - The loss of collaboration and learning when in a remote environment. [07:22] - The hybrid work solution. [07:36] - Brian shares a study favoring in-office productivity. [09:50] - Lance shares his personal work-at-home challenges and the importance of aligning work environments with individual personalities and preferences. [11:32] - The importance of accommodating individual preferences and working styles, and the need for organizations to match their environments to employees rather than requiring employees to adapt. [12:58] - The challenges faced by managers and leaders in making decisions about remote work, and the importance of flexibility in work hours. [15:20] - Brian raises concern about layoffs in the Agile area during tough economic times, questioning if it's the right strategy for long-term success. [16:23] - Lance emphasizes the need for understanding Agile rather than blindly applying it, suggesting the Agile industry may be bloated and encouraging a focus on culture and effective coaching. [17:23] - Mountain Goat Software, is the sponsor for this podcast. Whether you’re looking to get Certified ScrumMaster (CSM) or Certified Scrum Product Owner (CSPO) training or want to take an Advanced Certified ScrumMaster (ACSM) class, click here to see what we have to offer. [19:33] - Leadership and management innovation—Brian and Lance discuss the need for organizations to prioritize human-centric management AND leadership innovation, citing Gary Hamel's concept of building organizations fit for the future. [23:25] - Lance discusses the devaluation of the human element in organizations. [24:31] - Brian and Lance share their insight into the devaluation of developers, and the need for discussion on the trajectory of Agile in the face of such challenges. [25:55] - Lance highlights the need to educate leaders and managers on the criticality of Agile budgeting alongside project management to align expectations. [27:40] - Lance addresses the challenge in achieving true Agility, and why coaches offer such a long-term ROI. [28:10] - The importance of educating leaders on the value of coaching, psychological safety, and the need for a neutral perspective in fostering organizational improvement. [29:15] - Brian predicts a continued emphasis on cost-cutting in 2024 due to economic uncertainty. [29:57] - Brian expresses his concern about the long-term negative impact of eliminating coaching roles. [31:34] - Lance anticipates a cultural shift that might make it difficult for companies to attract talent if they don’t embrace more human-focused values that empower individuals. [32:59] - Lance urges Agile coaches to adapt to a changing paradigm and discusses the challenge for leaders and managers to shed bureaucratic structures and implement an effective strategy for embracing these principles. [34:17] - Brian urges a reevaluation of Agile's focus, emphasizing transparency and adaptability over rigid structures and roles. [34:48] - Brian stresses Agile's strength in handling unexpected challenges and calls on Agilists to emphasize the fundamental principles to demonstrate Agile's value effectively. [35:40] - The need for new thought leaders in leadership, management, and organizational design to guide Agile practitioners in effectively leveraging data and scaling Agile practices. [36:30] - The importance of evolving beyond rigid practices to embrace Agile's adaptability. Lance uses the analogy of professional sports to illustrate the importance of adaptability, discipline, and rigor in responding to dynamic situations. [38:03] - Not doom and gloom but a chance for growth and adaptation—Brian expresses optimism and excitement for the upcoming year, seeing it as an opportunity for renewed focus and bringing value to organizations in the evolving world of product development. [40:20] - Brian extends his thanks to Lance Dacy for being on the show. And don’t forget to share your thoughts and ideas on upcoming trends in the Agile Mentors Community. [41:09] - Please send feedback and ideas for upcoming shows to podcast@mountaingoatsoftware.com. And don’t forget to share and subscribe to the Agile Mentors Podcast on Apple Podcasts so you never miss an episode. [41:14] - Happy New Year to everyone, Brian expresses excitement for the journey ahead in 2024, meeting more listeners at in-person events, and sharing more insights on future episodes of the Agile Mentors Podcast. References and resources mentioned in the show: #63: The Interplay Between Data Science and Agile with Lance Dacy #30: How to Get the Best Out of the New Year with Lance Dacy #76: Navigating Neurodiversity for High-Performing Teams with Susan Fitzell Humanocracy Certified ScrumMaster Training and Scrum Certification Certified Scrum Product Owner Training Advanced Certified ScrumMaster® Advanced Certified Scrum Product Owner® #4: The Developer Role in Scrum with Sherman Gomberg DFW Scrum (Dallas, TX) | Meetup Mountain Goat Software Certified Scrum and Agile Training Schedule Join the Agile Mentors Community Subscribe to the Agile Mentors Podcast on Apple Podcasts Want to get involved? This show is designed for you, and we’d love your input. Enjoyed what you heard today? Please leave a rating and a review. It really helps, and we read every single one. Got an Agile subject you’d like us to discuss or a question that needs an answer? Share your thoughts with us at podcast@mountaingoatsoftware.com This episode’s presenters are: Brian Milner is SVP of coaching and training at Mountain Goat Software. He's passionate about making a difference in people's day-to-day work, influenced by his own experience of transitioning to Scrum and seeing improvements in work/life balance, honesty, respect, and the quality of work. Lance Dacy is a Certified Scrum Trainer®, Certified Scrum Professional®, Certified ScrumMaster®, and Certified Scrum Product Owner®. Lance brings a great personality and servant's heart to his workshops. He loves seeing people walk away with tangible and practical things they can do with their teams straight away.
Greetings and welcome back to The DNA of Purpose Podcast, the place where we empower you to build trust, champion adaptability, and cultivate the courage to unleash your unique DNA of Purpose. Here, we provide the insights, tools, and mindset shifts essential for sparking conversations, leading teams, rallying communities, and influencing cultural shifts to steer humanity towards the innovative solutions shaping our future today. The world of work is undergoing a transformation like never before. With leaders focusing on the intersection of AI, ESG (Environmental and Social Governance), and Diversity and Inclusion, we find ourselves in one of the most progressive eras in history. This shift has left traditional norms and processes struggling to keep up with the pace of change. The question has moved beyond what it means to be human in the reflection of technology: The focus is now on what it means to be human when we are evolving at breakneck speed. How does this inform how we, as leaders, should curate an employee's experience of work? What's abundantly clear to me is that business as usual will no longer suffice. The familiar systems, processes, and procedures we've cherished are no longer fit for purpose. And that is why today, I wanted to feature a guest who has birthed these innovative out of the box solutions - and a person who has driven revolutionary ideas that have redefined employee experience, talent management, and workplace performance. Cali Ressler is an American author and consultant who has left an indelible mark on the world of work with her pioneering ideas in workplace flexibility and performance management. Today, she is a Director of Global Employee Experience for Accenture, and she is one of the co-founders of the groundbreaking Results-Only Work Environment (ROWE) concept, which challenges the traditional norms of evaluating employees based on the number of hours worked and instead places a sharp focus on performance and results. Cali co-authored the influential book "Why Work Sucks and How to Fix It," outlining the principles of ROWE and how it can revolutionize organizations, leading to improved productivity and enhanced employee satisfaction. Her body of work aligns perfectly with the changing landscape of work, echoing the themes of organizational change, business purpose, and innovative work models that we explore on this podcast. As a testament to her influence, Cali was honored by Dan Pink in his book "Drive" as one of the six individuals who truly "get it," standing shoulder-to-shoulder with luminaries such as Peter Drucker, Jim Collins, and Gary Hamel. This recognition underscores the profound impact of her work on reshaping the future of work. And so without any delay, please welcome Cali to The DNA Of Purpose Podcast. https://www.linkedin.com/in/caliressler/See omnystudio.com/listener for privacy information.
Acompáñame a navegar este short para hablar sobre Humanocracy, un libro escrito por Gary Hamel y Michele Zanini publicado en el 2020. Humanocracy plantea un desafío para organizaciones tradicionales que buscan transformarse y propone a través de principios fundamentales que todos los empleados, independientemente de su posición jerárquica, contribuyan plenamente al éxito del negocio.La propuesta de Humanocracy plantea lograr organizaciones planas, ágiles, libres y que no promuevan el miedo y los mecanismos que propone para lograrlo son:1.- Motivación2.- Nueva mentalidad3.- Nuevo Modelo4.- Migración5.- MovilizaciónNavega con nosotros este set de olas cortas y descubre cómo lograr un negocio cool.Suscríbete a nuestro canal en Spotify.Sigue negocioscool en Instagram.Conecta con nosotros a través de LinkedIn.
De ondertitel van het boek is, mastering disruption from outside de C-suite. Een interessant boek, maar niet echt vernieuwend, meer bestaande elementen samengebracht, met mooie Europeese voorbeelden. Interessante tools om te testen. Vooral gericht op grote organisaties en bedrijven. Het idee om de strategie niet alleen in de bestuurskamers te bepalen en daar meer mensen bij te betrekken klinkt aantrekkelijk. Zeker omdat er genoeg redenen zijn om niet alleen op de expertise van de hoogopgeleide, top managers te vertrouwen, zoals ook aan bod kwam in Provoke. Je ziet met het boek van Eva Rovers dat het inschakelen van meer mensen, zoals in burgerberaden, werkt, als je het goed organiseert. Het boek gaat in essentie over besluitvorming, dat onderwerp past goed bij mijn interesse. Een gemiste kans is dat het boek, in vergelijking met Amerikaanse succes boeken, te breed is en geen eenduidige oplossing geeft. Je zult alles zelf moeten testen. Ze geven hiervoor verschillende hulpmiddelen zoals de DIT map, Trend radar, Nightmare competitor en strategy jam. Dertig pagina's met noten en op de website is er lesmateriaal en kun je presentaties downloaden https://openstrategy.info/teaching-2/ Het boek is geschreven door vier vier professoren, waarvan er twee partner zijn bij het management consulting bureau IMP. Je ziet dan ook verschillende voorbeelden van IMP klanten in het boek. Christian geeft les aan Warwick University, Julia en Kurt aan de universtiteit van Innsbruck, en Stephan aan de universiteit van Bremen en allemaal in de richting van strategy management of business model innovation (Stephan). Het boek heeft 10 hoofdstukken Traditional Strategy Come Undone Are you truly ready to open up Design your open strategy process Tweak your open strategy initiative to allow for secrecy Harness the wisdom of the crowds Peer into the future Disrupt yourself before others do Develop killer business models Use the crowd to Choose Better Strategies Execute Better Het voorwoord van Gary Hamel trok me gelijk in het boek, mede omdat het ging over Nokia, waar ik in mijn tijd bij Strok Veco leverancier was en veel contact hadden. Een goede inleiding in het boek hoe Nokia Open Straegy toepaste in 1993 en ook waarom het uiteindelijk misging. Traditional Strategy Come Undone Dit lijkt op het eerst deel van Provoke, om aan te tonen waarom het op dit moment niet werkt, met o.a. verschillende biases. Met een negatief voorbeeld over hoe Daimler de verkeerde keuze maakt in 1985, een tijd waarin open strategy nog niet de norm was. Are you truly ready to open up Dit hoofdstuk is een test om te zien of je op C-level werkelijk open staat voor de input van anderen wat betreft de strategie voor de toekomst. Er zijn 7 vragen en een test om je openheid te bepalen. Het hoofdstuk begint met een Duitse machinefabrikant waarvan het management team minder open was dan de CEO. Met een aantal tips om een open mindset te ontwikkelen: verbinden met eerste lijns medewerkers deelnemen in een goed debat aan je cultuur werken een boek Eenvoudige tips, maar ik verwacht minder eenvoudig voor een management team als ze al een gesloten mindset hebben. Design your open strategy process Mooi voorbeeld hoe Saxonia Systems veranderde, van wij doen wat de klant vraagt, naar eigen strategie ontwikkelen, met strategy sprints. Klassieke problemen van de developers die ik herken van klanten. Eigenlijk waren ze toch niet open genoeg. Maar hoe open moet je zijn, ook hier weer niet een eenduidig antwoord. Niet open genoeg en je intiatief faalt, te open je loopt het risico om de controle over de organisatie te verliezen al heb ik vandat laatste geen voorbeeld (of misschien bij Derek Servers CD-baby). Moet je externen betrekken in je strategie? Wazig antwoord, het helpt, maar je hoeft ze niet van buiten je bedrijf te halen. Moet je een kleine groep of een grote groep betrekken?
Neste episódio falamos de tudo o que aconteceu no QSP Summit de 2023. Episódio de: Download do podcast Dia 1 GARY HAMEL – Author, Speaker and Professor London Business School Falou sobre a liderança nas empresas como também as ineficiências… O que vos ficou aqui no Sr. Garry? IAN WOODWARD – Author, Speaker and […] O conteúdo O melhor do QSP Summit 2023 – s128s01 aparece primeiro em Marketing por Idiotas.
Over the last century, the world of work has changed extensively. We've experienced growth in the service sector, increased participation of women and minorities, and the rise of automation and technology – yet, oddly enough, many HR practices haven't evolved much or at all. Melissa Swift, the Transformation Leader for North America at the Mercer consulting firm, believes that it's time to update HR to finally meet the demands of today's workplace.Melissa Swift is a recognized authority on humanistic workplace transformation and the author of Work Here Now: Think Like a Human and Build a Powerhouse Workplace. As the Transformation Leader for North America Mercer, she helps C-suite executives and organizations reinvent the employee experience, drive performance, and create a sustainable competitive advantage. In this episode, Dart and Melissa discuss:- Uncovering the dark history and roots of HR practices- The evolution of traditional and agile HR models- Work Here Now, by Melissa Swift- The danger of excessive customer centricity- Mapping customer journeys alongside employee journeys- Research findings on what makes work pleasant or unpleasant - The competing demands and complexities of the CPO role- The impact of unrealistic expectations in the age of technology- Pitfalls of a cost-centered approach to work- And other topics…Melissa Swift is a recognized authority on humanistic workplace transformation and the author of Work Here Now: Think Like a Human and Build a Powerhouse Workplace. She is the Transformation Leader for North America Mercer, an HR and wealth management consultancy that helps C-suite executives and organizations reinvent the employee experience, drive performance, and create a sustainable competitive advantage. Across her diverse career, Melissa has founded a research institute on leadership of the future for Russell Reynolds Associates, launched two ESG practices at Deloitte, and conducted landmark carbon credit trades for Deutsche Bank. Her research has been published in Harvard Business Review and The Wall Street Journal, and her insights have been quoted in Newsweek, The Washington Post, The Economist, and more. She has also been featured as one of Twitter's “20 Digital Transformation Leaders to Follow” and named a “Top Influencer on the Future of Work” by Onalytica.Resources Mentioned:Work Here Now, by Melissa Swift: https://www.amazon.com/Work-Here-Now-Powerhouse-Workplace/dp/B0BVX6J4V1 The No Asshole Rule, by Robert Sutton: https://www.amazon.com/The-No-Asshole-Rule-audiobook/dp/B000NOKBYS Mapping Experiences, by James Kalbach: https://www.amazon.com/Mapping-Experiences-Complete-Alignment-Blueprints/dp/1492076635 The Anatomy of Genres, by John Truby: https://www.amazon.com/Anatomy-Genres-Story-Forms-Explain/dp/0374539227 Humanocracy, by Gary Hamel: https://www.amazon.com/Humanocracy-Creating-Organizations-Amazing-People/dp/B08F2RZ6VH Connect with Melissa:LinkedIn: https://www.linkedin.com/in/swiftmelissa/ Twitter: https://twitter.com/meswift
Strategy is about making the future happen, not just reacting to it, according to author Gary Hamel. And with generative artificial intelligence, senior leaders suddenly wield an awesome new tool to change the fortunes of their organizations. The promise of generative AI is more than just a sweet hack to boost productivity and streamline operations. Its deeper potential lies in companies that rethink what they do and conjure brand-new, AI-first products and services. Simply put, generative AI is blasting open new strategic paths to create novel business opportunities, even as it brings serious risks and heightened competition. In this episode, How Generative AI Changes Strategy, HBR editor in chief Adi Ignatius speaks to Microsoft's head of strategy Chris Young and Harvard Business School professor Andy Wu. They lay out the technology, its emerging value chains, and its main providers. They also break down the key choices and tradeoffs that large and small companies alike will be making in this fast-changing market. This is the fourth and final episode in the special series How Generative AI Changes Everything. Each week, HBR editor in chief Adi Ignatius and HBR editor Amy Bernstein have been hosting conversations with experts and business leaders about the impact of generative AI. Find those episodes on the impact on productivity, creativity, and organizational culture in the HBR IdeaCast feed. And for more on ethics in the age of AI, check out HBR's Big Idea on implementing the new technology responsibly.
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Today, I speak with none other than the brilliant Gary Hamel. Renowned as one of the world's foremost business thinkers and a best-selling author, Hamel has captivated audiences with his groundbreaking books like "Competing for the Future," "What Matters Now," and his latest masterpiece, "Humanocracy: Creating Organizations as Amazing as the People Inside Them." In today's conversation, we embark on a riveting journey with Hamel as we delve into the realm of current events and news. While we explored his book in depth during our previous encounter, this time our focus is on extracting key insights from Hamel's profound understanding of the business landscape and his analysis of the latest happenings. From the mind-boggling impact of digital overload on workplace productivity, as revealed in a compelling Wall Street Journal article, to the evolving dynamics of the job market in the wake of the Great Resignation phenomenon, as highlighted by Business Insider—we leave no stone unturned. _____________________ Get ad-free listening, early access to new episodes, and bonus episodes with the subscription version of the show The Great Leadership with Jacob Morgan Plus. It's only available on Apple Podcasts for $4.99/month or $49.99/year--less than a cup of coffee!
Guest Bio: Rita McGrath is a best-selling author, sought-after advisor and speaker, and longtime professor at Columbia Business School. Rita is one of the world's top experts on strategy and innovation and is consistently ranked among the top 10 management thinkers in the world, including the #1 award for strategy by Thinkers50. McGrath's recent book on strategic inflection points is Seeing Around Corners: How to Spot Inflection Points in Business Before They Happen (Houghton Mifflin Harcourt, 2019). Rita is the author of four other books, including the best-selling The End of Competitive Advantage (Harvard Business Review Press, 2013). Since the onset of the pandemic, Rita has created workshops, strategy sessions and keynotes, applying her tools and frameworks to strategy under high levels of uncertainty to specific issues organizations are facing. As Rui Barbas, the Chief Strategy Officer for Nestle USA said, “You were incredibly insightful and, despite the virtual setting, there was lots of engagement and comments from leaders sharing eye-opening observations and building on your examples throughout. You delivered the inspiration and illustration desired and it was exactly the right focus and challenge for this team. Appreciate your time throughout the process to align on content and delivery. The future-focus theme was the perfect close to our leadership summit.” Rita's work is focused on creating unique insights. She has also founded Valize a companion company, dedicated to turning those insights into actionable capability. You can find out more about Valize at www.valize.com. McGrath received her Ph.D. from the Wharton School (University of Pennsylvania) and has degrees with honors from Barnard College and the Columbia School of International and Public Affairs. She is active on all the main social media platforms, such as Twitter @rgmcgrath. For more information, visit RitaMcGrath.com. Social Media/ Websites: LinkedIn: https://www.linkedin.com/in/ritamcgrath/ Twitter: @rgmcgrath Instagram: @ritamcgrathofficial Youtube: https://www.youtube.com/user/rgmcgrath Websites: https://ritamcgrath.com and valize.com Rita's Newsletter/ Articles Substack: https://thoughtsparks.substack.com/ Medium: https://rgmcgrath.medium.com/ LinkedIn: https://www.linkedin.com/newsletters/thought-sparks-6787762418471755776/ Books Seeing Around Corners by Rita McGrath https://www.amazon.co.uk/Seeing-Around-Corners-Inflection-Business/dp/0358022339 The Entrepreneurial Mindset by Rita Gunther McGrath and Ian MacMillian https://www.amazon.co.uk/Entrepreneurial-Mindset-Continuously-Opportunity-Uncertainty/dp/0875848346 The End of Competitive Advantage by Rita Gunther McGrath https://www.amazon.co.uk/End-Competitive-Advantage-Strategy-Business/dp/1422172813 Disrupt Yourself by Whitney Johnson https://www.amazon.co.uk/Disrupt-Yourself-New-Introduction-Relentless/dp/1633698785 Humanocracy by Gary Hamel and Michele Zanini https://www.amazon.co.uk/Humanocracy-Creating-Organizations-Amazing-People/dp/1633696022 Reimagining Capitalism by Rebecca Henderson https://www.amazon.co.uk/Reimagining-Capitalism-Business-Save-World/dp/0241379660 When More is Not Better by Roger L. Martin https://www.amazon.co.uk/When-More-Not-Better-Overcoming/dp/1647820065/ Being An Adult by Lucy Tobin https://www.amazon.co.uk/Being-Adult-ultimate-getting-together-ebook/dp/B07GQ1KRTC/ Only The Paranoid Survive by Andy Grove https://www.amazon.co.uk/Only-Paranoid-Survive-Andrew-Grove/dp/1861975139 Ula Ojiaku: My guest today is Dr. Rita McGrath. She's a best-selling author, a sought-after speaker and advisor and consistently ranked among the top 10 management thinkers in the world, including the #1 award for strategy by Thinkers50. In this episode, Rita talked about the concept of inflection points from her book ‘Seeing Around Corners' and how as leaders, we can train ourselves to spot these inflection points and act on the information we receive. She also talked about making complex things simple for the people we work with. I learnt a lot speaking with Rita and I'm sure you will find this conversation insightful as well. Thank you again for watching! It's an honor to have you on the show, Rita McGrath. Many, many thanks for joining us. Rita McGrath: Well, thank you Ula. It's a pleasure to be here. Ula Ojiaku: Great. Now, can you tell us about yourself? How did the Rita, Dr. Rita McGrath we know today evolve? Rita McGrath: Well, it would have to start with my parents, of course. I mean, all great stories start with your parents. And so, my parents were both scientists. My mother was a Microbiologist, and my father was an Organic Chemist. And so, I grew up in a house where, you know, (if) a question couldn't be answered, you went and got the reference book and figured it out. And both, (had) incredible respect for science and for diligence. And, you know, the house was always full of books and lots of emphasis on learning. I wouldn't say we were, financially all that well-off – we weren't poor by any means. But it was, you know, there wasn't like a lot of money to spare, but there was always money for books, and there was always money for, you know, educational experiences and that kind of thing. So, that's the household I grew up in. So, my parents, when I was born, were both on the staff at the Yale Medical School. So, they were both researchers there. And then my dad in the late 60s, got an offer to go join this upstart, fledgling company that was at the cutting edge of all kinds of things in his field and that was Xerox Corporation. And he was very conflicted about leaving academia, but went off eventually to Xerox. So, we moved the family to Rochester, New York. So that's where I did most of my growing up. And my mother at that time, decided to stay home, more or less. And then she started a scientific translation business. So, she moved into an entrepreneurial career more than her scientific career. And then when it came time to go to college, I went to Barnard College in the City of New York. I'd always thought New York was an amazing place and was accepted there. So, went off to New York, did my Bachelor's and my Master's in Political Science and Public Policy. I was very interested in public policy and matters of social contract and those kinds of things. And then my first job was actually with the City of New York, I ran purchasing systems for government agencies. It doesn't sound very glamorous. But today, we would call it digital transformation. It was the very first wave of companies taking their operations in a digital form. And it was very exciting and I learned a lot. Then I got to the end of… the thing about public service is when you start, there's (this) unlimited sort of growth that can happen for a few years, and then it really just levels off. And you're never going to go beyond that. So, I kind of reached that headroom and decided to do something different. Ula Ojiaku: Was it at that point that you decided to go for your PhD? Rita McGrath: And that was one of the options I was considering. And my husband basically said, ‘look, if you get into a top five school, it's worth doing and if you don't, it's probably not.' But you have to think in that time, MBA programs were just exploding, and there'd been a lot of pressure on the administrators of MBA programs, to put PhD accredited faculty in front of their students. The big knock against the MBA at the time was, oh, they're just trade schools. You know, we've got some guy who ran an entire company comes in and talks and that's not really academically suitable. And so, there was a huge pressure for schools to find PhD accredited people- that still exists (but) the market pressures has changed a lot. But when I was doing my PhD, it was pretty sure I would get a job if I managed to complete the degree. So that that gave me that extra input to do that. Ula Ojiaku: Did you already have like children when you started the PhD? Rita McGrath: Yes Ula Ojiaku: And how did you cope? Rita McGrath: Our son was, how old was he? He would have been nine months old when I started my PhD program. Yeah. Ula Ojiaku: Wow, 9 months old. Rita McGrath: Oh, yeah, it was a real challenge. And I guess everybody manages those kinds of challenges in their own way. But yeah, it was a struggle because, you know, typical day would be you know, get up, get the baby to daycare or wherever and then do school or whatever I had to do that day. And then it was sort of pick them up. By the time I had a second child it was pick them up, get them dinner, get them bedtime, get them story, and then I'll be back at my desk at nine o'clock at night, trying to do what I needed to do. So, it was a new turn. It was tough. It was difficult years. I mean, joyful years though but it was just hard to fit everything in. Ula Ojiaku: I can imagine. I mean, although I'm thinking of starting my PhD (studies), my children aren't that small but I do remember the time (they were), you know, I was still working full time. So, the challenge is you'd go to work and then come back to work. I mean, to another type of work. And then when they go to bed, the work continues. Yeah, it's interesting. Rita McGrath: Quite exhausting. Ula Ojiaku: You can say that. I'm so glad they're not in diapers anymore. So, it's baby steps, we are getting there. So, can we go on to your book, “Seeing Around Corners, How to Spot Inflection Points in Business Before They Happen”. I'd like to start from an unusual place in the book. I started from the dedication page, and you know, reading everything, and I noticed that, you referred to a conversation, one of the last conversations you had with your mother. Could you tell us about that? Rita McGrath: Oh sure. She was well, at the time, she was quite ill, she had sarcoma in her lung, and she was quite ill. It's a horrible disease, and we haven't got any real treatments for it. So, the recommendation is you do chemo and that really knocks you out. So, she was quite ill and sort of migrating between the chair and the couch and the chair and the couch. And in one of those conversations, she just said ‘I want you to know I'm proud of you. And I've had a good life and I'm prepared for whatever comes next.' And I thought that was lovely of her to say and I thought in that moment to pass it on to all these other women. And you know you bring up motherhood and being a working woman and all those complicated emotions that come with that because there seems to be guilt around every corner you know, if you're not at home full time, oh you're a terrible mom. And if you're not at work full time, you're a terrible worker. I just I think so many of those things are just designed to twist us up into little balls. And when I look at my own mother's experience - she was a working woman… I grew up but I think I'm third or fourth generation working woman so it never even occurred to me that wouldn't be possible. But I think what often is missing is this validation, you know that for women who are trying to you know make their way professionally and be great, responsible parents and do all these other things that often there's a sense of a lack of self-worth you know, ‘oh, I'm not doing enough.' The more I hear that… Ula Ojiaku: I feel like that some… most days I feel like that… Rita McGrath: Believe me, you are doing enough Ula Ojiaku: Sometimes I ask my children, am I a good mom? Rita McGrath: I think part of it too is we, and when I say we, I mean baby boomer mothers and maybe a little younger. We got ourselves all tangled up in this if it's not like organic, hand-processed lima beans with you know, organic succotash, mixed in you know, it's not good baby food. Honestly, Gerber's exists to provide perfectly nutritious food for really young babies and they've been doing it for decades and you can trust that and if it makes your life easier, go with it. Ula Ojiaku: Thank you! Rita McGrath: You know, I think we I think we get ourselves all tossed up in like, what does good mean? I mean, honestly, the kids don't mind you know? I mean, they'd celebrate if it was chicken finger night. Ula Ojiaku: Let's go to the book. You know, because in your book you said you it's about how to spot inflections before they happen in business. Can you give us examples of, you know, businesses that had these inflection points occur, and they failed to recognize it and what was the impact? Rita McGrath: Sure, let's take one that is quite sad to me, which is Intel. And Intel built its, well, Intel went through a major inflection point, in fact, the originator of the concept was Andy Grove, who was their former CEO. And he talked about his inflection points in his book, Only the Paranoid Survive, which is really a brilliant, brilliant book. And one of the reasons I wrote my book was that very little had been done since his book on that topic. And Grove built this incredible company, Intel. And they were making microprocessor chips. And they were very, very powerful, very fast chips. And so, the assumptions inside Intel's business model was, what customers were going to pay for was faster, faster, faster, more computation power, more and more powerful. But what they didn't really think about was energy consumption. And as the world went more mobile… so the Intel product is the PC, and the PC, the desktop PC remains firmly plugged into the wall. And then later, we make PC chips that maybe have slightly lower power consumption to power PCs, but it's still that notion of power, you know, and I think the inflection point that caught Intel by surprise, to some extent was, this movement towards mobile, where the vast majority of chips being made were these completely different architecture chips by companies like ARM and you know, and companies like that, which, from their inception, recognized that low power was the way to go. Then they weren't very powerful in the sense of speed, which is what Intel was driving its business towards. But they were powerful in the sense of ubiquitous low power, long battery life, that kind of thing. And I think that's an example of the kind of assumption that can cause a company to get into trouble, when the underlying shift in the business environment says, ‘wait a minute, this thing you've been building all this time may not be what is needed by the marketplace.' Ula Ojiaku: That's interesting. So, it brings me to the point of, the points you made about, you know, the indicators, the early warnings, and you mentioned the concept of you know lagging, current and leading indicators. And there was an emphasis in your book on, you know, leading indicators. Could you tell us a bit about that? Rita McGrath: Sure. Well, so leading indicators are today's information about tomorrow's possibilities. And what we unfortunately rely on a lot in business is lagging indicators - so profits, performance, you know, ROI, all those things are lagging some kind of decision that you made a long time ago. So, the concept of leading indicators is to try to get business leaders to think about what would have to be true, you know, before I was able to make a certain decision, what are the leading indicators? So, an example would be back in the 90s, computer scientists all over the world realized that come the year 2000, from the turn of the millennium, that the way computer programs had been programmed, was only two digits for the year. And so, when the year went to zero-zero, computers, were going to think it was 1900 and this was going to be terrible. Because they all get out of sync, you know, and planes would drop out of the sky. You're gonna become unstable, and you'll all need to move to Montana and stuff … I don't know if you can remember this. Ula Ojiaku: Yeah, the Y2K bug… Rita McGrath: Oh my goodness…! Ula Ojiaku: It was a big sensation. Yeah… Rita McGrath: Apocalyptic – remember?! And yet, when the big moment came the year 2000. What happened? Well, nothing happened. Why did nothing happen? We looked at that early warning, and we said, whoa, if that happens, it's bad. And then so companies, prodded by their accounting firms, prodded by other security considerations invested billions in correcting that flaw. And so, that's an example of an early warning. And there are a couple of things to understand about early warning. So, the first important thing is, the measure of a good early warning is not, did it predict what happened. The measure of a good leading indicator is, did it help you prepare for what might happen? And so, I think that's a really important distinction, because we oftentimes, oh, you that didn't predict this or that. But that's not the point. The point is, did it help you think more broadly about what might happen so that you could be prepared? So, I think that's the first thing. The second thing to remember about leading indicators is they're often not quantitative in the way that we like to think about quantitative things. They're often qualitative. They often take the form of stories. And they often come from what are called unrepresentative parts of your mental ecosystem. So, you know, it's that person on the loading dock (saying to themselves), ‘this is, well, that's weird, a customer never asked for that before', or the person answering the phone, you know, in headquarters going, ‘Well, I don't understand why they need that information…' You know, it's those little anomalies or things that depart from business as usual, that are often the weak signals that you need to be paying attention to. Ula Ojiaku: So, can you give us an example where you mean, I mean, of how we can go about choosing good leading indicators? Rita McGrath: Well, in the book, I describe a technique that I use, which is you take a couple of uncertainties and juxtapose them on each other. And that gives you four or more you can do this for as many as you like, stories from the future, possibly a future that we could live in. And then depending on which one you want to think about, you say, ‘okay, I'm gonna write a headline as if it came from a newspaper story about that scenario. And I'm gonna work backwards and say, what has to be true for that headline to emerge.' So, take an example that's playing out right now, chronic and accelerating decline in birth rates in the United States. People are just deciding not to enlarge their families or not to start their families at all. And for very good reasons, you know, the level of social support for families is very low. Mostly women are bearing the burden. And very often women are the ones that make a large part of the decision about whether the family is going to grow or not. And so, we're facing a real baby bust. Well, if that's true, and we follow that along, well, what are some things that would be early warnings or indicators of what that world will be like? Well, you'll see a decline of working people relative to retired people, or people needing assistance, you'll see, you know, fewer kids with more resources to support them. So, the kind of baby Prince phenomena we saw in China. There are lots of things you can kind of work through. But once you say, ‘okay, I see a world with a million fewer children three years from now, than we would have expected well, okay, what now working backward? What does that tell us we need to be paying attention to today? Ula Ojiaku: Yes, yes. That's a great example. And I wonder, though, so given all, you know, the research that has led to, and your experience as well, consulting with, you know, most of these large organizations, the case studies, you've come to witness and all that, what would you, what would be your advice to leaders of such organizations, you know, in terms of how they can better prepare themselves or equip themselves to recognize these inflection points, and lead effectively? Rita McGrath: Well, I think the first principle is you have to be discovery driven. In other words, you have to be curious about what's going on. And if you're the kind of leader who (when) someone brings you a piece of information, and instead of treating it like a gift, you're like, oh no, you don't understand that's wrong. That's not the way the world works. If you're dismissive of information people are bringing you that's very dangerous. Because the information you need is not going to come from your lieutenants at headquarters, it's going to come from that guy on the loading dock. So, I think you want to think about establishing some kind of information flows, that go directly from where the phenomena are happening to your desk. So, as an example, a company I really admire is the German metal services company Klockner. And their CEO, Gisbert Ruehl was taking them through a digital transformation. And his big concern was not that they meant it, right? But that his lieutenants, his middle manager, cohort, would be so expert, and so experienced at the way business was, that they would just shut down these digital efforts. And he was very, very concerned about that. He said, well, I need some way of making my message heard directly to the people that are on the frontlines and I also need a way of hearing from them what's going on. So, he implemented Yammer, called non-hierarchical communication. And the deal was anybody in the company that had something he needed to know should feel comfortable sending him a note. And I'm told, I don't know this for a fact that I'm told that at headquarters, he had his instance of Yammer set up so that the lower the hierarchical level of the person, the higher it came in his newsfeed. Ula Ojiaku: Oh, wow. Rita McGrath: So, you know, I can talk to my lieutenants, anytime. Information I need is in the, you know, 24-year-old person who's just joined us with an engineering degree, who's looking at our manufacturing process for screwdrivers and saying, ‘Why do you do it that way? There must be a better way of doing this…' That's the information I really need and he set up a whole system to try to get that information to him, to himself. Ula Ojiaku: Would you say there's a typical kind of leader with, you know, some certain characteristics that's best equipped to spot the inflection point, and you know, kind of lead the charge and get the organizations in line? Rita McGrath: You know, I think it's more of the behavior, it's not the characteristics. So, I've seen charismatic, attractive, you know, movie star type CEOs be good at this. I've seen people you look at and you go ‘Really? He looks kind of like he slept in his clothes all night.' I've seen those people be good at it. So, you know, I think the differentiation is this, this hunger for new information, this curiosity, this relentless… ‘tell me again…' and ‘why was that and why was that?' It is this urgent need to really learn what's going on. And then and then putting yourself in the, in the context. So, one of the people I'm working with right now is a brilliant retail CEO, and everything. And one of the things he would do before hiring anybody into his senior team, is he would spend a day or two walking the stores, you know, and in his explanation to me was, ‘I want to see how they react to the stores. I want to see how they treat the people working in stores. I want to see what they notice, you know, I want to see if they notice that there's a thing out of array and I want to see how they are with me, like if they spend their whole two days in store visits, sucking up to me - that's not somebody I need, you know. And so, I think the best leaders along those lines are people who are relentlessly curious, bring people around them who are diverse, you know, you don't just want echo chambers of themselves. Ula Ojiaku: True, true. You don't want ‘yes' men if you really want to make an impact really. Yeah, and how can I, as a person, train myself to also recognize these inflection points. Rita McGrath: Well, it depends what the inflection point is. So, if it's a question of, you've been making nice steady progress in your career, and now you've hit some kind of ceiling and you just feel you're not growing or developing any more, then that choice is really okay, I need to… the way Whitney Johnson would put this, she's written a great book on this, “Disrupt Yourself”, right? You go up this S curve, then you need to make the decision if you're going to take on the J curve, right, which is the part below the S curve before you get into the next round of learning. So, that's a personal decision, really only you can make a decision like that. Then there are the cases where inflection points are thrust upon you. So you lose a job, your spouse has some setback, a family member has an urgent need that makes whatever you were doing before impossible. I mean, there's all kinds of outside things that can happen to you. Ula Ojiaku: Yeah… Rita McGrath: And I think the best way to try to look at those is. ‘is this a slingshot to a better future, potentially?' And you know, how many people have you talked to who got fired, and some years later say, ‘that was the best thing that ever happened to me, it shook me out of my complacency. It made me think differently.' And so, I think a lot of times, you know, we, it's very comfortable (staying) stuck in our ruts. And sometimes it takes a bit of a jolt to get us out of that. Ula Ojiaku: That's a great one. Can I just ask you about so it's not really about your book, Seeing Around Corners, but this one is about the Entrepreneurial Mindset? Just one quick question. Because there's a quote, in your book, that book that says, you know, “the huge part of becoming an entrepreneurial leader is learning to simplify complexity, so that your co-workers can act with self-confidence.” That quote, it made me kind of be more conscious about, am I really making things simpler for my co-workers instead of, you know, rather than to enable us, you know, achieve the best that we could as a group? So why did you, make that quote and associate it with an Entrepreneurial Mindset? Rita McGrath: Well, because if you make things complicated for people, there's maybe three responses, right? One is they'll start on whatever they start on, which is kind of random. And maybe they finish it, and maybe they don't, but it's really now you're leaving it to chance. Because if you give people more to digest than they can manage, you're going to get back some fraction of it. So that's one thing. Second thing that happens is, if it's too complex, a lot of times people will pick what they want to do, not have anything to do with the agenda that you want to set for the organization. And the third thing is there's just a laziness that comes from having things be complex. I know for myself, when I've had to do strategy statements for myself, or my business, it takes a long, long time to get it done into a few simple things. And each word has to mean something. So, as an example, some years back, I started a sister company. It's called Valize. And the strategy really is to its mission, its purpose for me, is to help organizations create innovation and transformation capability as the basis for shared prosperity. And that sounds really simple. That sounds really kind of ‘duh, that's not so grand, but I mean, the hours it took to get to that simplicity of statement. And then once you've got something like that, you can go back and you could say, okay, well, here's the thing that I'm being asked to do or think I'm thinking of, does it build capability? Yes. No. Does it build shared prosperity? Yes, no. Does it help organizations to help themselves? Yes, no. And it sorts out a lot of stuff means a lot of stuff we could do. But there are only a few things that really fit into that sweet spot of shared capability. So, having that simplification allows you to clear out a lot of the …, there are always wonderful options that you got to do things, right? And it's a question of abundance, you've usually got more great options than you could possibly exercise. So, picking the best ones is the challenge. Ula Ojiaku: Wow, wow. I'm going to listen to this part again. You've mentioned some books already, like Andy Grove's, Only the Paranoid, I mean, Only the Paranoid survive. And you've mentioned the book, Disrupt Yourself… In addition to these books, and your wonderful suite of books, what other books would you recommend to the audience that you believe have influenced you that you'd recommend to the listeners that would help them you know, learn more about this topic? Rita McGrath: Oh, that's hard, because there's so many. Well, I love Safi Bahcall's Loonshots. I think that's a brilliant, brilliant book. And it really gets to the heart of how innovation actually happens rather than how we think it happens. I rather like Gary Hamel's and Michele Zanini's book, Humanocracy which has the basic question, you know, if you look at Instagram, or Twitter or any of these social platforms, you see these people who are just brilliant. I mean, they're creating incredibly creative stuff. And then we put them inside companies. And we insist that they do things by the rule, and we block all the creativity out of them. So, why do we do that? You know, I think that's a really great one. I'm very taken with Rebecca Henderson's, Re-imagining Capitalism in a World on Fire. Very, very brilliant. Roger Martin, When More is not Better. Just recently had a Julie Lythcott-Haims on my fireside chat program, which is and she's got a book called Your Turn, How to be an Adult”, which is, on a personal level, absolutely fascinating - really good book. I like Peter Sim's, Little Bets. You know, they're just so many I mean, I wouldn't even know where to where to start. Those are the ones that are sort of top of mind at the moment. Ula Ojiaku: Okay. scribbling away as you're talking, and yeah, these all these would be in the show notes with the links to them. So that's great. Now, how can the audience reach you? If they want to, you know follow your work. Rita McGrath: The best place to start is my website, which is really ritamcgrath.com, that's easy. I have columns that I write for. They're currently going up on substack and medium. If you just search my name and or medium, you'll find me there. I do weekly, LinkedIn post, which goes to subscribers on LinkedIn. Also, that's all sort of good places to start. Ula Ojiaku: Okay. Are you on social media? Rita McGrath: Oh, yes. So yes. I'm on Twitter @RGMcGrath. And I'm on LinkedIn. Okay. I'm not on Facebook so much. But I have put things I post there, but I'm not really on it very much. Ula Ojiaku: Okay. All right. That's, I mean, thanks for those. Now, let's wrap up any ask of the audience first? Rita McGrath: I think we're in a remarkable moment, right now, you know, we've had so many of our previous habits and assumptions disrupted, that I think it would be a shame to lose, to lose all that and just go back to the way things were. So, I think it's an opportunity to reflect and to really think about, what kind of future do we want to build now that so many of our assumptions and institutions have been challenged, and we learned whole new tricks, we learned whole new ways to do things. Let's not just snap back to the way it was, let's think about inventing better. Rita McGrath: Really, I think there's going to be great opportunity coming out of this current crisis and those who are thinking ahead will benefit from it. Ula Ojiaku: Okay, great. Well, Rita, thank you so much for your time, and it's been a pleasure again, having you on the show. Rita McGrath: Thank you very much.
Bureaucracy used to make sense. A lot of sense. Information was recorded on paper, it was difficult and expensive to move, and the best way for an organization to make decisions was for managers to consolidate information and send it up a chain of command.Times have changed, but for the most part, organizations haven't. The average Fortune 500 company still has eight layers of management passing information from the workforce to the C-Suite.And it's absolutely killing our organizations…Gary Hamel has been described as “the world's leading expert on business strategy” by Fortune Magazine and is the Harvard Business Review's most reprinted author of all time.He believes that nearly every organization is suffering from systemic disabilities stemming from bureaucratic management styles. According to Gary, the solution is nothing short of a revolution in business management principles.In this episode, Dart and Gary discuss revolutionary management frameworks that business leaders can use to escape the tyranny of bureaucracy and create a thriving workforce.They discuss why Gary believes that revolutionary management principles will undoubtedly determine the industry leaders of the future, how companies can evolve their management styles in a way that dramatically expands the capabilities of employees, the future of work for employees and employers, and much more.Topics Include:- The history of bureaucracy as a management model- The shocking statistics of disengaged employees- Top-down versus bottom-up management styles- Humanocracy: Creating Organizations as Amazing as the People Inside Them- Innovations in leadership and management strategies- Roles and responsibilities of future managers- New management principles for the 21st century- How to empower employees- Strategies for reducing risk while pushing innovation- And other topics…Gary Hamel has been described by Fortune Magazine as “the world's leading expert on business strategy,” and the Financial Times calls him a “management innovator without peer.” Hamel has been ranked by The Wall Street Journal as the world's most influential business thinker and is a fellow of the Strategic Management Society and of the World Economic Forum.Gary Hamel has been on the faculty of the London Business School for more than 30 years and is the director of the Management Lab. Hamel has written 20 articles for the Harvard Business Review and is the most reprinted author in the Review's history. His most recent bestsellers are Humanocracy and The Future of Management.Resources Mentioned:- Gallup Employee Engagement Trends (2022): https://www.gallup.com/workplace/391922/employee-engagement-slump-continues.aspx- Humanocracy by Gary Hamel: https://www.amazon.com/Humanocracy-Creating-Organizations-Amazing-People-ebook/dp/B07B9HFSHX/- The Future of Management by Gary Hamel: https://www.amazon.com/exec/obidos/ASIN/1422102505/garyhamel-20- Domination and the Arts of Resistance: Hidden Transcripts by James C. Scott: https://www.amazon.com/Domination-Arts-Resistance-Hidden-Transcripts/dp/0300056699
Bio Bjarte Bogsnes has a long international career, both in Finance and HR. He is a pioneer in the Beyond Budgeting movement and has been heading up the implementation of Beyond Budgeting at Equinor (formerly Statoil), Scandinavia's largest company. He led a similar initiative in Borealis in the mid-nineties, one of the companies that inspired the Beyond Budgeting model. He has helped numerous other companies globally getting started on a Beyond Budgeting journey. Bjarte is Chairman of Beyond Budgeting Roundtable (BBRT). He is a popular international business speaker and Beyond Budgeting coach, and a winner of a Harvard Business Review/McKinsey Management Innovation award. Bjarte is the author of "Implementing Beyond Budgeting - Unlocking the Performance Potential", where he writes about his almost thirty years long Beyond Budgeting journey. His new book “This is Beyond Budgeting – A Guide to more Adaptive and Human Organizations” with a foreword by Gary Hamel is just out. Bjarte is available for speaking engagements and select consulting work through Bogsnes Advisory. Episode Highlights 04:33 New book ‘This is Beyond Budgeting' 07:40 Beyond Budgeting 16:25The issue with the current performance appraisal process 19:45 The case for change 31:00 Becoming braver 33:50 ‘Losing' control 49:10 Reflect on the risk picture Books · This is Beyond Budgeting: A Guide to More Adaptive and Human Organizations by Bjarte Bogsnes This Is Beyond Budgeting: A Guide to More Adaptive and Human Organizations: Amazon.co.uk: Bogsnes, Bjarte: 9781394171248: Books · Implementing Beyond Budgeting: Unlocking the Performance Potential by Bjarte Bogsnes Implementing Beyond Budgeting: Unlocking the Performance Potential: Amazon.co.uk: Bogsnes, Bjarte: 9781119152477: Books · Maverick by Ricardo Semler https://www.amazon.co.uk/Maverick-Success-Behind-Unusual-Workplace/dp/0712678867 · Humanocracy by Gary Hamel et al https://www.amazon.co.uk/Humanocracy-Creating-Organizations-Amazing-People/dp/B08F2TCKWN · The Future of Management by Gary Hamel and Bill Breen https://www.amazon.co.uk/Future-Management-Gary-Hamel/dp/1422102505 Websites · Beyond Budgeting Institute https://bbrt.org · Bogsnes Advisory (Bjarte's consulting firm) https://bogsnesadvisory.com Social media · LinkedIn: https://www.linkedin.com/in/bjarte-bogsnes-41557910/ · Twitter: @bbogsnes Guest Intro (Ula Ojiaku) Hello and welcome to the Agile Innovation Leaders podcast. I'm Ula Ojiaku. On this podcast I speak with world-class leaders and doers about themselves and a variety of topics spanning Agile, Lean Innovation, Business, Leadership and much more – with actionable takeaways for you the listener. Ula Ojiaku Hello, Bjarte. Thank you for being my guest on the Agile Innovation Leaders Podcast, it's a great honour. I remember meeting you for the first time last year in Copenhagen at the Beyond Budgeting Roundtable, and you kindly accepted. So thank you for being here today. Bjarte Bogsnes Thank you for the invitation. Ula Ojiaku Great. So could you tell us any experience that you might have had growing up, that would have led to where you are today? Bjarte Bogsnes Well, the author Douglas Adams, he once wrote that: “I might not have gone where I intended to go, but I think I ended up where I needed to be”, and that's basically the story of my life because it was in no way given that we should sit here today and talk about Beyond Budgeting, because my career started in a very different place. I'm a finance guy by education and after I finished my business studies, I joined a company called Statoil, it's today called Equinor, it's Scandinavia's largest company, it's an energy company, and my first management job in this company, the year after I joined, was actually Head of the Corporate Budget Department. So I have been heading up more budget processes in my career than I want to be reminded about in that job and in many other Finance Manager jobs in different, you know, jobs. I've been working abroad quite a lot for the same company. So I used to be a big fan of this way of managing, there is actually an interview with me from the company magazine at the time where I'm praising the brilliance of budgeting, and I hope that there are no more copies around. And another reason I like that quote from Adams is that I come from a teacher family. My parents were teachers, my sister was a teacher, so I was in the way, the black sheep in the family because I went for Business Studies. But these days I really feel that I'm back in the fold, because I feel that that is what I'm doing now, teaching, and trying to make a positive difference, just like my parents and my sister did. Ula Ojiaku So teaching, it seems like it's a full circle, but you wouldn't have gotten here without, you know, still going through that process of working in business. Bjarte Bogsnes No, I think I'm very glad I have that background because it means that I know what I'm talking about. I know most of the fix in the budget book and some of them are quite nasty, and so when I would discuss with managers, finance people and others then, I mean, I know the arguments, and I know how to respond. Another important part of this journey was that I am one of the few finance persons, I believe, who has also worked in Human Resources. I was heading up the HR function in a large European company for some years, and that experience was also a big eyeopener for me when it comes to the leadership, the people side of Beyond Budgeting, which is just as big as the kind of finance process side. Ula Ojiaku Nice. Now, I mean, we will be getting to talk about your book, which is This Is Beyond Budgeting, that was released this February, 2023. Congratulations! Bjarte Bogsnes Thank you. Ula Ojiaku What I noticed was that the difference between This is Budgeting, I mean your, your second book and, Implementing Beyond Budgeting, which preceded this, this is actually a quicker read, you know, smaller, it seems like it was condensed and it was done on purpose. Could you tell us about this book, the main message? Bjarte Bogsnes Yes. Now, first of all, I mean, that is a correct observation. This is a shorter book, on purpose, and the simple reason is that we need to reach people, busy people, with limited time to read, and they don't have time to read bricks. So, yes, it is a shorter book, it is recapping some key messages from my earlier books, but there's also a lot of new stuff in it. I have learned a lot since the other book you've shown was published back in 2016. I've written a lot, I've worked with a lot of great organisations. So, again, a lot of new learning also. And I really do hope to reach, I did reach a number of executives, managers with my previous book, and I know, because of nice feedback from many of them. But there are so many more of them that still needs to hear this message. So that is why it's the shorter one. And I'm also very grateful and happy that Gary Hamel agreed to write the foreword. I mean, he is such an inspiration when it comes to management innovation and has been for such a long time. I mean, hearing Gary speak is simply mind-blowing. I mean, he is dynamite as a speaker and I think he's written a great foreword, and there are also some, quite some nice endorsements from important people in the agile community and kind of borderline agile community, Rita McGrath, Dave Snowden and Julian Birkinshaw, Jos de Blok, the founder of Buurtzorg. So I'm also very happy that these people took the time to read it and write these nice endorsements. Ula Ojiaku Indeed, we will go into some key points in the book for the listeners or viewers, they would have to buy it to go through it, to know what it's all about. But can you tell us, because there might be some people listening to this that don't know, what Beyond Budgeting is all about. Bjarte Bogsnes No, that's obviously an important question and let me start with saying that Beyond Budgeting is a somewhat misleading name, we know. It was, Beyond Budgeting was invented, developed 25 years ago, and back then there was nothing called agility, agile, or business agility, so if that label had been around at the same time, maybe that would've been the name of this. But it is basically about business agility. And, as the subtitle in my book states, it's about creating organisations that are more adaptive and more human, and Beyond Budgeting is very much about changing traditional management. But at the core of traditional management, you find not just the budgeting process, but also the budgeting mindset, built on the assumptions that the world is predictable and plannable and that you can't trust people. These are assumptions that we really challenge in Beyond Budgeting, because it isn't true. So if you want to change traditional management, you need to do something with the elephant in the room, the budgeting process. And that is something that, if you look at Agile, I think Agile has kind of avoided that elephant throughout all these years. It's been regarded as something unavoidable, a lower business, which isn't true, because more and more companies are skipping this way, or managing. And talking about Agile, I'm a big fan of Agile, but what I'm going to say now is not criticising Agile, but I think it would also help to explain what Beyond Budgeting is. I think part of the success of what I call early Agile has to do with its birthplace in software development, and how teams are working. And I think in those early years, I think what executives in big companies, what they observed and heard about Agile was better projects, faster projects, more value, more engaged people, and who can be against that, wonderful, I love it, come on guys, Agile is great. Then for obvious reasons, companies started to scale Agile, right? And at one level it kind of reaches the executives and has consequences, implications for these guys' beliefs and behaviours. And then it isn't that it wasn't that fun anymore. I think that's one reason why scaling Agile has been difficult. Another reason is that you can't scale Agile using the same language and tools and frameworks that did wonders back in those days. I mean, for executives who don't play rugby and don't know Agile, they might think that Scrum is some kind of skin disease, or Slack is about laziness or that Sprint is about running faster, or continuous delivery is about 24/7. Right? So, I mean we need a language here that these guys can understand and relate to, and Beyond Budgeting is providing that language. They might still disagree, but they understand what we are talking about. And the last issue here is that, again, Agile was not designed as a way to run an enterprise. So when you try to scale it, these holes in Agile become visible, like how do you manage resources? How do you do forecasting? How do you evaluate performance? How do you reward? Right? And these are the holes that Beyond Budgeting is filling, because, again, Beyond Budgeting was designed from day one as an Agile way of running an organisation. And that is why we never talk about scaling agile, because it comes scaled, it is scaled, right? But this is also why Beyond Budgeting in Agile is such a beautiful fit, and why so many companies on Agile transformation journeys are reaching out to us because they reach these insights and learnings and understand that there can be no true agile transformation without Beyond Budgeting. Ula Ojiaku That's an excellent overview of Beyond Budgeting. And I understand, you know, in Beyond Budgeting, there are 10 principles, and there is the leadership principles, if I may say, and then the management processes. Do you want to talk a bit more about this, please? Bjarte Bogsnes Yeah. So there're actually a 12 principles, and you're right, six of them are on leadership and six of them are on management processes, and if you look at what Beyond Budgeting is saying about leadership, it is not necessarily that unique. There are many other great communities and models out there saying similar things about leadership, right? Talking about purpose and autonomy, transparency, values, and so on. But very often these models and communities haven't reflected very much, it seems like, about what kind of management processes are needed to activate these leadership intentions, because what is often the case in organisations is that they might have the best intentions on the leadership side. They say the right things, they write the right things, but that doesn't help if the management processes are expressing the exact opposite use. Classic example, it doesn't help to talk loud and warm about how fantastic employees we have on board, and we would be nothing without you, and we trust you so much, but not that much. Of course, we need detailed travel budgets, right? This is hypocrisy, and people notice and the words become hollow, because the management processes has a different message. So that is why there is a strong focus in Beyond Budgeting on coherence between the two, between what is said and what is done, right. So I think that is one and very important aspect with Beyond Budgeting. The other is that, as I mentioned earlier, I don't think any other community out there has cracked the budget problem. The budgeting process is something that everybody complains about. It's maybe the most loathed corporate process out there, followed by performance appraisals, but again, it's kind of been left untouched until Beyond Budgeting came and offered great alternatives to this quite outdated way of managing because, it is fascinating, there are not too many other technologies applied in companies today that are a hundred years old, but that is the age of budgeting invented in 1922 by James O McKinsey, the founder of McKinsey Consulting, right. And I never met Mr. McKinsey, but I don't think he was an evil man. I actually think he had the best of intentions. I mean, he wanted to help organisations perform better. This was management innovation a hundred years ago, and it probably worked a hundred years ago, because the world was completely different, the quality and the capability, competence of people were very different, but today things have changed and that is something that our leadership and management models must reflect. Ula Ojiaku Okay, there's something you said, you know, the two things or two activities, that are probably most loathed in organisations would be the budgeting process and the performance appraisal. And you've talked a bit about the budgeting. So, for the performance appraisal, what exactly about it doesn't sit well with people? Bjarte Bogsnes Oh, that list is long. First of all, I mean, it's just like budgets, as I will come back to, has different purposes, so has the performance appraisal, I mean, one purpose is meant to be learning and development, that's a positive one, but another purpose is to determine rewards, right. So, if you are my manager and I'm coming in to a performance appraisal with you and if my mind is mainly on the reward side, the last thing I want to share with you is where I have learning and development needs, right? I want to brag about all my successes and how great I am and so on, and vice versa. So, kind of combining this in one process, with one outcome is meaningless, and also this focus on rewards and, which very often is about individual bonus, which is one of the problems in traditional management that Beyond Budgeting is strongly against, we believe in common bonus schemes, driven by joint performance instead of individual performance. So it is typically an annual event, right, an annual stunt, it's meaningless to talk about feedback and development once a year, that needs to happen much more continuously, right? So, I think budgeting is a bigger problem, it makes more damage, by all means. But performance appraisals come and the whole low performance management notion, it does almost as much damage. And by the way, that is a label I really dislike, performance management, right? Think about it. What are we really saying? Aren't we saying that if we don't manage your performance, there will be no performance, right? That is not a very positive message, and I also think there's quite a lot of illusion playing out here. I think our ability to manage performance, among knowledge workers in today's people and business realities is actually quite limited compared to what managers and HR people and some finance people often tend to think. So it's an awful label, and, you know, we need to stop thinking about managing people, we need to start thinking about how we can create conditions for people to perform, how we can enable performance, not managing performance. Ula Ojiaku That's a great point Bjarte. So what's the solution? What is the solution that Beyond Budgeting is going to offer? And the next one following it would be, how do we apply this? Bjarte Bogsnes Oh, most people actually who are blank on Beyond Budgeting, when they hear about this, they like it, they see that this makes sense. It's only common sense in a way, this is about taking reality seriously, and it is addressing so many of the pain points they experience working, especially in big companies. But then of course the next question is, well, how do we get started? And we have two general recommendations here. The first one is about the case for change, which simply means that the whole organisation, or as many as possible, has to understand that all those complaints about traditional management, including budgeting, the time it takes, the gaming, the narrow performance language, the outdated assumptions. I mean, these are more than irritating itches, right? These are symptoms of a big and serious problem, namely that this way of thinking, this way of managing originally meant to help organisations perform better is today doing the opposite. It has become more of a barrier than a support for getting out the best possible performance, and the more there is a common understanding of what kind of problems the organisation is trying to solve, the easier everything afterwards is. Because if you are unclear about that, I mean, how can you make your choices about alternatives, right? But the clearer the case for change, the better the problems are defined, the easier it is when you have a choice of design, should we go this way or this way? Well, which solution would best solve the problems they are trying to solve? So the case for change has to be created, a solid one, then getting started. We know that many, having seen the Beyond Budgeting principles for the first time, might feel this is a bit overwhelming, right? With all these bold ambitions around leadership, these major changes towards the traditional management processes. I mean, it is a mouthful, it is quite a comprehensive leadership and management model. And if some are kind of a bit scared, I can understand that. If that is the case, we have a very simple, tested, practical, logical way of getting started, which is more budget-oriented than Beyond Budgeting itself, but it is a great way to get started, and it is simply about asking a very simple question, namely, why do you budget? Right? What's the purpose of a budget? And most people that I've asked that question, when they have thought a little bit about that question, they actually realise that there are more than one purpose with a budget in a typical, and when I say budget, I mean more than project budgets, more than cost budgets, I'm talking profit loss, cash flow, balance sheet budgets, the whole finance definition. And the purpose of these budgets are the following. First, companies make budgets to set targets. It could be financial targets, sales targets, production targets, right? So that's one purpose. Second, companies and organisations use these budgets to try to understand what next year could look like in terms of profit and loss cashflow. So it is a kind of forecast of what next year could look like. So, that's the second purpose. The third purpose is resource allocation. The budget is used as a mechanism for handing out bags of money to the organisation on operational costs and on invests, and it might seem very efficient, practical to solve all three purposes in one process and one set of numbers. But that is also the problem, because what happens if we move into the budgeting process in a company, and upstairs finance want to understand next year's profit and loss and they start on the revenue side asking responsible people, what's your best number for next year? But everybody knows that what I'm sending upstairs will most likely come back to me as a target for next year and often with a bonus attached to it. And that insight might do something to the level or numbers submitted, and I think you know, which way those numbers will go, namely down. Moving to the cost side, operational cost investments. The same people, other people are asked, what's your best numbers for next year? But everybody knows that this is my only shot at getting access to resources for next year, and some might also remember that 20% cut from last year and that insight and that memory might also do something to the level of numbers submitted. And I can see you're smiling a bit, and a lot of people do. Ula Ojiaku I'm smiling because I'm just kind of thinking of incidents in past, you know, in past organisations that it has happened. You know, you just sandbag it and give a very high number, knowing that there might be a challenge. Bjarte Bogsnes And you're in good company when you're smiling, but at the same time, I mean, this is actually quite a serious problem, not just because it destroys the quality of numbers, but even more because it actually stimulates behaviour, which I would call at least borderline unethical. The road-balling, the gaming, the sandbagging, the resource hoarding, I mean, all the kind of behaviours that we wouldn't like to see between colleagues. At the same time, I'm not blaming anyone for behaving like this, right? Because then people are just responding to the system we have designed for them to operate in. So if we want to change behaviours, it's not about fixing people, it's about fixing systems, which again, will change behaviours. So that's the problem, three different purposes in one process, in one set of numbers. Fortunately, there is a very simple solution. We can still, and in many cases, should still do these three things, but we should do them in three different processes because these are different things. A target, that's an aspiration, it's what we want to happen. While a forecast is an expectation, it's what we think will happen whether we like what we see or not, right? Brutally honest, the expected outcome. And last but not least, resource allocation is about optimisation of what is often scarce resources. When we then have separated, then a target can be more ambitious than a forecast, which it typically should be. But the most important thing is that that separation opens up for big and important improvement discussions. We can now improve each of these in ways impossible when it was all bundled in one process and one set of numbers. So we can have great discussions around targets. How do we set better targets that really inspire and motivate people, without people feeling stretched? How can we set targets that are more robust against the volatility, the uncertainty, the complexity, and the ambiguity out there? Forecasting, how can we get the gaming and the politics out to the forecasting? And we don't need a million details here, we are looking at the future. There's uncertainty, which is a big difference on looking at the past through accounting, where details and decimals make sense and is often required. But looking at the future, there is uncertainty and that must have implications. So this isn't a good example of, in this stuff, we have to leave behind that accounting mindset that is applied for describing the past recounting, right? When we look at the future, then we need to accept the ambiguity, the complexity, and not just accept it, but embrace it. And last but not least, resource allocation. How can we find better and more intelligent, more effective ways of managing cost than what a certain Mr. McKinsey could offer us a hundred years ago, under very different circumstances? And this is the important discussion, that separation of purposes that just enables these improvement discussions. And in these discussions, having these discussions that is a kind of not scary organic backdoor into those 12 principles, especially in your leadership, right? Target setting, what really motivates people? Resource allocation, again, do we need detailed travel budgets, if we say we trust people? So, again, it is pure logic. I have yet to meet a CEO, a CFO, that didn't come up with that list of three purposes, didn't understand, when helped a little bit, that that's problematic, and didn't see that there are much better ways when you can improve each one separately. And last but not least, we can also then do something with the cadence, with the rhythm of each one. So now we can organise each of the three: target setting, forecasting, resource allocation, on a rhythm that not just reflects the kind of business we're in, but also the kind of purpose, right. So you would set targets or chase targets much less, I mean, not that often as you would change your forecast, and resource allocation is something that you would do all the time, right. So, and also another beauty of this approach is that when people tell me it's impossible to operate without the budget, then my response is, having explained this, that here we still do what that budget try to do for us, but because we have separated, we can do each one in so much better ways, right? And when people say, well, the bank want a budget, the reason why banks ask for budgets is that they have never really realised that there was something else to ask for. So if you can tell the bank, I won't give you a budget, but I will give you my targets and my reliable forecasts, the bank will be more than happy. So I'm spending a little bit of time on this because it is the more finance-oriented part of Beyond Budgeting, but it is a great way to get started. And I helped so many companies over the years and with the big majority, this is where we started out and what we observe over and over again, is in having those improvement discussions the first year, people are a little bit cautious about how radical shall we be, but then it turns out that things work. And what was scary today is not scary tomorrow because it did work, which means that the appetite for being braver increases, so we typically see that organisations get braver along the way, and when it comes to targets, some, after some years of setting better targets, actually decide to skip targets, right? They realised that they are absolutely able to create direction, create motivation, evaluate performance without traditional targets, some even skip forecasting. I haven't heard anyone skipping resource allocation yet that you need to have, but my point is that people and companies tend to get braver. And a final important message, very few companies that have embarked on a Beyond Budgeting journey go back, very few. I don't need one hand to count the number, and the few who did go back, the reasons fall in two categories. Either a flawed implementation, typically, an unclear, weak case for change, or starting only with rolling forecasting. The other typical reason has to do with a significant change in top management at the very early part of the journey. That's actually something I've experienced myself. Ula Ojiaku Great explanation, Bjarte. So you mentioned, you know, about separating the budget into three distinct parts, the target, the forecast, the resource allocation. Now at the organisations where you've implemented this, did you get any resistance from, you know, the top level leaders, managers, because you know, traditionally whoever has the budget, who controls the money, tends to wield power in any organisation. Was there any resistance? Bjarte Bogsnes Well, I think there has been maybe more fear and confusion than outright resistance, even if the resistance sometimes is hidden behind those two. And of course, one word that keeps coming up over and over again when I discuss Beyond Budgeting with people is the word control, right? The fear, and the context is of course the fear of losing control, but the interesting thing with that word is that, when I ask people to be a bit more specific to define what they mean with control, after people have said cost control, actually many go quiet. They struggle with defining what they are so afraid of losing, and that is quite interesting. And if you look at Oxford Dictionary's definition of control, it is the power to influence people's behaviour or the course of events which, again, then for an organisation typically means controlling people and controlling the future. And again, those are the two assumptions that we challenge in Beyond Budgeting, because it is about not trusting people and thinking that the future is predictable and untenable and on control, what I often tell these people is that, yes, you will lose control, but the control that you lose are the bad controls. What you will get more of is good controls, and I wouldn't call that losing control. And one example of a good control in Beyond Budgeting is transparency, right? And let me give you one classical example of how it can be applied, ad this is a real example from a Swiss's pharmaceutical company called Roche, quite big, and they are today on a Beyond Budgeting journey, but some years ago they did a very interesting experiment around travel cost. In the pilot, they kicked out the travel budget, and most travel groups and regulations, and replaced it with full transparency. So with a few exceptions, everybody could see everything. If you travelled, to where did you fly, sleep, eat, cheaper, expensive, open for your colleagues to see and vice versa. And guess what happened with travel costs in that pilot? We'll Go Down Costs came down through a very simple self-regulating control mechanism. This was about tearing up pages in that rules book instead of doing the opposite. At the same time, we need to remember that transparency is a very powerful mechanism. It has to be applied with wisdom. So if it becomes naming and shaming, it doesn't work. And that is why I would always recommend companies to position transparency more from a learning perspective than from a control perspective. I mean, how can we learn from each other if everything is secret? And that control, that shock control effect, you would get in any case as a nice side effect. But again, it must be applied with wisdom. It is fascinating that the biggest fear managers have is to lose control, but what they haven't understood is that a lot of these controls are nothing but illusions of control. Ula Ojiaku That's very interesting. And another thing that I know that some, or if not most of the listeners will be wondering is, okay, you've talked about how, and in your… in both your books… actually the Implementing Beyond Budgeting and your latest one, This is Beyond Budgeting, you did mention something about “you can't get rid of Command and Control via Command and Control”. And in that part of the book, you were saying something that in terms of implementing it - it's something that you recommend the organisations do themselves. Can you elaborate on this? Cause someone, you know, might wonder, is it that you are against getting consulting help? Bjarte Bogsnes So, consultants and Beyond Budgeting. I think what you refer to is, I have a chapter about implementation advice, and one of these is that nobody can do this for you. And what I mean with that, and I explained this in the book, is that, I mean, I'm not saying that companies shouldn't ask for external help, and I'm offering external help, but what they typically should ask for is some inspiration, some guidance on implementation, connections to other companies that have implemented this, but it is not something that an organisation can delegate to consultants. This is not something consultants can do for you. You have to be in the driver's seat, and the more transformation- oriented your ambitions are, the more the executives need to take this role themselves. And I'm saying this because implementing Beyond Budgeting can be anything from a more cautious improvement of finance processes to a radical organisational transformation, and anything in between. And the higher your ambition levels, the higher the ownership in the organisation has to be. When it comes to the consultants, and I also write about this in my book, this is something that has happened just over the last few years, that is that the big consulting companies have gotten seriously interested in Beyond Budgeting. That was not the case before. And the reason for it is that their clients are getting interested, asking for it. And so most of these would like to work with us in some form or shape. Ula Ojiaku Sorry to interrupt, Bjarte. So by ‘us', you mean the Beyond Budgeting Institute)? Bjarte Bogsnes Yeah. Yes. They want to work with the Beyond Budgeting advisory, the Beyond Budgeting Institute. And again, we are not naive. I mean, we come from different places, we might have different agendas here, but at the same time, these companies, they have channels and muscles that we don't have to the same extent, at least not yet. So we have actually decided to say yes to work with them, because we would rather help them and their clients succeed than to stand on the outside and watch them fail, right? So, we have been working, are working with a number of big companies, together with some of these big consulting companies. Ula Ojiaku That's great. And if I may just point to, because you spearheaded this in Statoil, now known as Equinor, and actually this was, I read this in your Implementing Beyond Budgeting book that your approach was based on two principles, no fixed implementation schedule, and no consultants. So how did that work, not having an implementation schedule. Bjarte Bogsnes Well, if we take the first implementation in Borealis back in the mid-nineties where we had a chance to do this, before there was anything called Beyond Budgeting, this company that was partly owned by Statoil, then, I mean, this wasn't an issue because there was no consultants. Even if we had wanted consultants, there was no one to reach out to. So then it was quite easy. In Statoil, later Equinor, it was more about the fact that I had that implementation experience from Borealis, which kind of, I became some kind of an in-house consultant. And again, as I said, I'm not saying that companies shouldn't use consultants, but you have to use the right ones and use them in the right way. Ula Ojiaku Okay. Thanks for clarifying. Okay, it seems like, you know, Beyond Budgeting would be something that we should seriously consider implementing in our organisation. What else should we be aware of?” Bjarte Bogsnes Well, I think it is important for everybody, also executives to understand that Beyond Budgeting changes work and how you work in a positive way, and for executives, I mean, the role becomes more strategic, more longer term. It's more about coaching, it's less about micromanagement, and maybe most important, there's a new credibility between what is said and what is done, right, which the organisation will notice. When it comes to other functions like finance, it also has a very positive effect. The job becomes much more business-oriented, less annual stunts, more forward-looking, less backwards-looking, more cooperation with other functions like for instance, human resources. And I can't think of a single finance person in Equinor that wants to go back to the old days and the time before 2005. And I think that provides an indication as well. And another key message is that what we have been talking about today, it will happen. It will happen. I don't care if it will be called Beyond Budgeting, or business agility or whatever, that is not important. But in 15, 20 years time, maybe earlier, when we look back at what was mainstream management in 2023, I think we will smile, maybe even have a laugh, just like we today smile about the days before the internet or before the smartphone. And how long ago is that? It's not that long ago. So organisations have a choice here, they can choose to be early movers or vanguards, understanding that you can get just as much competitive advantage out of management innovation as you can get from technology innovation. Or they can choose to be laggards, dragged into this as one of the last ones or anything in between. And every year you wait, competitors will be ahead of you. And I don't think that choice should be very difficult, and again, it should b. easier to make today, when so many organisations are embarking on a Beyond Budgeting journey. It was a bit tougher and a bit more scary 25 years ago when, when this started out, right. But again, it will happen. Ula Ojiaku I'm going to ask you a question I ask all my guests. What books have influenced you and would you recommend to the audience? Bjarte Bogsnes Well, many, many years ago, when I was an ardent budget supporter and believer, I read Maverick by Ricardo Semler, the former CEO of Semco, and I was mind-blown, simply mind-blown. It, kind of yeah, it really, really moved me, even if I kind of didn't have the chance to adopt any of that thinking before, many, many years later. Lately, again, I've mentioned Gary Hamel, and his co-author, Michele Zanini, they have written great books. The last book Humanocracy is a great one, and, a previous one by Gary Hamel, The Future of Management is also a book that I really like and I recall giving that book to the CEO of Statoil quite early on the journey, and he liked it so much that he gave it as a Christmas present to the rest of the executive committee. Ula Ojiaku Thank you, and of course I would add to the list This is Beyond Budgeting. If someone wants to get in touch with you, what's the best way of getting to you? Bjarte Bogsnes Yeah, then I will think about this as getting in touch with us, and when I say us, I mean that there is a core team of five, six people who are kind of driving this. And we have a website called, bbrt.org. That will give you more information about the Beyond Budgeting Roundtable, which is a global network of companies interested in this and individuals interested in this. And that is where you can sign up as company member, individual member. And I also recommend to subscribe to our newsletter, and if you're curious about this guy and all of this then I made that difficult decision a few years ago to leave Equinor, to start Bogsnes Advisory to be able to work full-time with this. And so I have my own small simple website called bogsnesadvisory.com And on bbrt.org you will also find a list of more books that I can highly recommend on this topic. Ula Ojiaku That's great. Are you on social media, Bjarte? Bjarte Bogsnes I am, I'm on LinkedIn, Twitter, and the only thing I write about is this stuff. There are no cats and dogs and grandchildren or anything, so that's why it's highly appreciated if somebody wants to follow me. Ula Ojiaku So any final words for the audience in terms of an ask? Is there something you want them to do? Bjarte Bogsnes Reflect a little bit about the risk picture here, because there is a very compelling risk picture, right? If you are afraid that it won't work in your organisation, well, what's really the downside risk? Because if you're right, if it doesn't, you can go back to the old way tomorrow. Not the single soul in the company would've forgotten how to budget as one example, and compare that minimal downside risk with that huge upside potential performance-wise. And I'm saying when this is working, not if it's working, as we have seen in so many organisations. So a very compelling risk picture. I think that is worth reflecting on as well. Ula Ojiaku Well, it's been great speaking with you, Bjarte. Thank you so much for those wise words and the advice, and I would again say to you, the audience, please go grab your copy of Bjarte's book, This Is Beyond Budgeting, which is now out. And I hope we'll definitely have another opportunity to have a conversation and speak about Beyond Budgeting, since you don't want to talk about any other thing. Anyway, so thank you again, Bjarte. It's a pleasure having you on. Bjarte Bogsnes Thank you, Ula. Thank you very much for the invitation. Ula Ojiaku That's all we have for now. Thanks for listening. If you liked this show, do subscribe at www.agileinnovationleaders.com or your favourite podcast provider. Also share with friends and do leave a review on iTunes. This would help others find this show. I'd also love to hear from you, so please drop me an email at ula@agileinnovationleaders.com Take care and God bless!
There's enough evidence that the business case for DEI is robust and there's an overwhelmingly positive result for companies and employees. Surely, there are a few organizations that are nailing it, but in most cases, DEI efforts across the board are spotty, reactive, and episodic, lack strategic follow-through and accountability, and sometimes have completely ineffective results. What can be done to stop the lip service and reverse the tide of apathy, dysfunction, and inaction? In this podcast episode, Farzin is sharing: Are white men the solution to DEI problems within organizational systems? Communal power of leadership vs. individualistic type of leadership - which is the better option? The impact of existing leadership structures on DEI programs and efforts in the workplace The most difficult part of implementing a DEI program Are the DEI efforts conducted by employers really empowered enough to be able to make a change within the workplace environment? What is Critical Equity Consulting and how it helps different organizations achieve their DEI goals What are the top three diversity issues you've seen in the workplace and why do you think companies struggle to address these issues? Farzin Farzad is the founder of Critical Equity Consulting, LLC, a boutique Organizational Justice consulting firm focused on helping organizations rebuild with a primary focus on creating equitable outcomes. Farzin is an Organizational Justice practitioner with experience in higher education, local government, and the private sector. Holding two master's degrees in international affairs and diplomacy as well as a certificate in conflict resolution skills, Farzin leverages his unique academic background, extensive travel experience, and experiential knowledge to provide comprehensive, thought-provoking local and global approaches to his work. If you found this episode interesting and informative it would mean so much if you share this episode with a friend or a colleague. You can get the share link, or maybe take a screenshot and share it on Instagram through your Instagram stories. You can find Mahir and this podcast @nisarlaw on Instagram and Farzin @criticalequity. You can also share this episode on Tiktok and tag us @discriminationlawyer. Mentioned in this episode: [Book] Humanocracy: Creating Organizations as Amazing as the People Inside Them by Gary Hamel and Michele Zanini Connect with Farzin Farzad and Critical Equity Consulting: LinkedIn Twitter - @FarzinFarzad Website Twitter - @Critical_Equity Company LinkedIn Instagram - @criticalequity —--------
A Gary Hamel lo conocí cuando estaba haciendo eventos con Speakers y en un par de eventos que hice con el en Monterey me dio algunos consejos, uno muy importante fue que si que si siga mi corazón pero también que siga la ...
We go back to the Global Drucker Forum in Vienna for this episode where we hear from two gurus: Rita McGrath, bestselling author, distinguished Columbia Business School professor ranked #1 by Thinkers 50 on strategy, and Gary Hamel, one of the biggest names in management consultancy in the world, whose most recent bestselling books are Humanocracy and The Future of Management.
In Humanocracy: Creating Organizations as Amazing as the People Inside Them, Gary Hamel and Michele Zanini explore why top-down governance and rule-bound management are liabilities in the modern business world, what organizational changes are needed to equip and enable everyone in organizations to be their best and to do their best, how to manage transitions safely, and what kind of leadership such transformations demand.We discuss how human-centred organizational design can engage employees, reduce attrition, and enable better outcomes more quickly and cheaply.Listen in if you want to transform your organization into a powerhouse of the modern economy where the best people want to work.
We are in a fast-paced and technology-driven society. Yet, many organizations continue to have antiquated management systems that are often bureaucratic and hierarchical. Michele Zanini has made it his life's work to overcome this, moving the conversation from bureaucracy to humanocracy. In this episode, he joins J.R. Lowry to take us deep into his book, Humanocracy, which he co-authored with London Business School professor Gary Hamel. Michele is also the co-founder of Management Lab, or MLab, which works with leading-edge firms and progressive practitioners to help them create tomorrow's new practices today. He shares with us how they stumbled into this alternative way of management that reverses the top-down power structure and puts the people forward. With case studies on companies that made the transition, Michele shows the benefits of humanocracy to the overall organization—from innovation to initiative and more! Check out the full series of "Career Sessions, Career Lessons" podcasts here or visit pathwise.io/podcast/. A full written transcript of this episode is also available at https://pathwise.io/podcasts/from-bureaucracy-to-humanocracy-with-michele-zanini.
In this interview, we talk with DJ Mitsch about her article, The Universe Winks ~ Creating out of strategic intentStrategic intent, as defined by Gary Hamel and C.K. Prahald, is the "reason of existence of an organization and the ends it wants to achieve." While this is a solid definition, what is missing in this statement is that a strategic intent also harnesses a law of physics: whatever you intend and hold as possible will draw you forward or compel you to attain it. Taking note of this, DJ helped to start the Pyramid Resource Group with a solid business plan that was obsolete by the time it went to print. As the business grew, the notion of creating out of strategic intent became their pattern. DJ is a thought leader in the business coaching field, as a founding member of the International Coaching Federation and one of the first 25 coaches in the world to earn a Master Certified Coach designation. She was the 6th President of ICF Global where she developed the template and committees to shape chapter development throughout the world. DJ is also the CEO of Pyramid Resource Group, Inc a 25 year-old award winning coaching company, and founder of Pyramid's Leadership and Healthcare Coaching Institute. Join us as we learn more from DJ about how coaches and consultants can convey goals or visions and missions using strategic intent. Watch the full interview by clicking here.Find the full article here: https://bit.ly/btp_mitschLearn more about DJ here.Grab your free issue of choice Magazine here - https://choice-online.com/In this episode, I talk with DJ about her article published in our September 2022 issue.
Bureaucracy used to make sense. A lot of sense. Information was recorded on paper, it was difficult and expensive to move, and the best way for an organization to make decisions was for managers to consolidate information and send it up a chain of command.Times have changed, but for the most part, organizations haven't. The average Fortune 500 company still has eight layers of management passing information from the workforce to the C-Suite.And it's absolutely killing our organizations…Gary Hamel has been described as “the world's leading expert on business strategy” by Fortune Magazine and is the Harvard Business Review's most reprinted author of all time.He believes that nearly every organization is suffering from systemic disabilities stemming from bureaucratic management styles. According to Gary, the solution is nothing short of a revolution in business management principles.In this episode, Dart and Gary discuss revolutionary management frameworks that business leaders can use to escape the tyranny of bureaucracy and create a thriving workforce.They discuss why Gary believes that revolutionary management principles will undoubtedly determine the industry leaders of the future, how companies can evolve their management styles in a way that dramatically expands the capabilities of employees, the future of work for employees and employers, and much more.Topics Include:- The history of bureaucracy as a management model- The shocking statistics of disengaged employees- Top-down versus bottom-up management styles- Humanocracy: Creating Organizations as Amazing as the People Inside Them- Innovations in leadership and management strategies- Roles and responsibilities of future managers- New management principles for the 21st century- How to empower employees- Strategies for reducing risk while pushing innovation- And other topics…Gary Hamel has been described by Fortune Magazine as “the world's leading expert on business strategy,” and the Financial Times calls him a “management innovator without peer.” Hamel has been ranked by The Wall Street Journal as the world's most influential business thinker and is a fellow of the Strategic Management Society and of the World Economic Forum.Gary Hamel has been on the faculty of the London Business School for more than 30 years and is the director of the Management Lab. Hamel has written 20 articles for the Harvard Business Review and is the most reprinted author in the Review's history. His most recent bestsellers are Humanocracy and The Future of Management.Resources Mentioned:- Gallup Employee Engagement Trends (2022): https://www.gallup.com/workplace/391922/employee-engagement-slump-continues.aspx- Humanocracy by Gary Hamel: https://www.amazon.com/Humanocracy-Creating-Organizations-Amazing-People-ebook/dp/B07B9HFSHX/- The Future of Management by Gary Hamel: https://www.amazon.com/exec/obidos/ASIN/1422102505/garyhamel-20- Domination and the Arts of Resistance: Hidden Transcripts by James C. Scott: https://www.amazon.com/Domination-Arts-Resistance-Hidden-Transcripts/dp/0300056699
Dr. Joseph A. Allen has written more about meetings in the academic literature than anyone. He is a Professor of Industrial and Organizational Psychology at the University of Utah. On the show, he shares recent research that shows hybrid meetings are better than either in-person or virtual meetings. Dr. Allen shares his rules for effective meetings, whether in-person, virtual, or hybrid; and how to foster inclusivity and engagement. Do you know your people? Have you talked to them? What do they want? Encourage participation. … There are ideas out there that will solve the problems in our organizations. We just need to let our people share them. Key Takeaways [2:01] Dr. Allen has written more on meetings in the academic literature than anybody else! [3:11] Having poor meetings is a problem in nearly every organization. [4:33] In the first week of March 2020, Dr. Allen and his co-author Karin Reed predicted that video meetings and remote work would happen in five to 10 years. Instead, they started two weeks later in the COVID-19 pandemic shutdown! Web video cameras were hard to find by May! [6:13] Dr. Allen collected data in June 2021 for a study showing that face-to-face meetings before the pandemic weren't great, virtual meetings were as good as face-to-face meetings, and hybrid meetings were better than either. If you make sure everyone is seen and heard, hybrid meetings can be the most inclusive type of meeting. If you don't put the effort into it, they are challenging to do well. [8:15] Early adopters were running hybrid meetings that started on time, ended on time, and had an agenda and a purpose. They encouraged participation. They were following the best practices Dr. Allen had been preaching for years. If you do those best practices, you can have a good meeting in any format. [9:41] In virtual or hybrid meetings, there should be one camera for each participant. We can't continue to set up conference rooms with the “bowling lane” approach. We need to work toward finding the best way to use multiple cameras and microphones. [11:18] If you don't know how to facilitate a meeting based on the agenda, you will not hold a good meeting. Dr. Allen talks about the need for procedural communication, to interrupt a monologue and steer the conversation back to the objective. He also notes that most meeting leaders have a blindspot to their faults and think they do a better job of facilitating meetings than they do. [15:30] Dr. Allen says it is paramount to use your camera in a video meeting. If you want your voice to be heard, turning your camera on provides the additional input of facial expressions and gestures. Don't turn off your camera so you can check your email. Be engaged. Leaders, run your meetings so participants need to be engaged, or you are giving them an out not to engage. [17:42] Who needs to be in the meeting? Part of planning for a meeting is selecting who needs to be invited. [18:21] Everybody doesn't need to be invited to every meeting. They need time to do their regular work. With the pandemic and seven-step “commutes,” managers started filling commute time with more meetings. Sometimes sharing the meeting minutes is better than having everyone in the meeting. Or record the meeting and others can play it back at 2X speed. [20:5] Between choosing phone or video, you should hold a video meeting when you're meeting someone that you've not worked with a lot. If you don't see each other, someone might be confused over your meaning. [22:24] The more complex an issue, the more important it is to have a virtual environment that allows sharing charts as well as seeing each other. Phones are good tools for simple issues. [23:09] If you don't know how people are going to react to what you throw out there, use the strongest communication modality you can. In-person or video is better than phone, email, or text to communicate a complex message. [24:13] Joe recommends a virtual commute, which is taking the time to get your brain ready to work, and after work, getting your brain ready to be home. You could listen to a podcast, a book, or the radio. You are giving your brain the natural cues to transition to the next environment with its activities.[26:23] It's psychologically healthy to take breaks, reflect, and focus. Joe has a paper on meeting recovery under review at a journal. This is discussed in his book, Suddenly Hybrid. Humans need moments to be human. Without transition time, we start to burn out. Meeting recovery is a big issue. Make meetings 25 minutes or 50 minutes long so people can take a break before their next meeting! [31:09] The best practices for any meeting, in-person, hybrid, or virtual: Have an agenda, start on time, end on time, have a purpose, and describe the purpose at the beginning of the meeting. [31:40] The best practices unique to hybrid meetings: The leader sets ground rules, like calling people by name and asking them to participate; it's OK if the answer is, I don't have anything to add. That way, everybody gets a chance to be seen and heard on this. Set a ground rule that it's not OK to turn the camera off and disengage. It's up to the participants to help and participate. [32:54] Dr. Allen strongly recommends the leader rotate the location of the hybrid meeting, either office or a remote location. It reminds the leader how hard it is to participate remotely and how important it is to engage the remote participants. The leader should set the rule for the discussion part of the meeting that remotes chime in first before anyone in the room does. [33:57] It's easy for the people in the room to create a tiered communication system, where the people in the room are primary and the people on video or audio are a secondary group. This derails the sense of team effectiveness. Rotate who speaks first among the remote participants; if you know your team, you know who will respond well to being called on first and share their thoughts briefly. [36:57] Gary Hamel, author of Humanocracy, has advocated for years that we stop managing people like Napoleon, command and control. Now managers are insisting we get back to work nine to five. Dan Price, CEO of Gravity Payments recently said, “If you get your work done, that's all that matters.” [37:44] Surveys of workers show that some people want to work from home more and some people want to work from the office more. To retain your top talented folks, establish policies and procedures around hybrid work that allow people to work from home when they need to and work in the office when they need to. Add some required days where people come together and re-energize the team. [39:28] On days when you bring everybody in, have people collaborate. Why commute for an hour to sit in a box? Collaboration is skills-based. Leaders can read about it and implement it. It can be done even by people who are introverts because they know that collaboration on their team is important to their success. On all-hands days, have team meetings and things that cannot easily be done virtually. [41:40] CEOs, are you creating an environment for your leaders to learn how to do this really hard stuff that is leadership today? [43:01] One size does not fit all. Different teams have different requirements. Get to know your people and provide a sense of flexibility that might be a little more uncomfortable than you would like. If you don't accommodate your people, you may lose them, even though they may find out the grass is not always greener over there. [47:20] Dr. Allen issues a challenge to the listeners: 51% of our meetings are rated as poor. The ways to improve meetings are not rocket science. Take stock of your meetings. Think about what would be the ideal situation. See what you may not be doing and try it. Encourage participation. There are ideas out there that will fix problems in our organizations. We just need to let our people share them. Quotable Quotes “There isn't actually a course in the management schools across the country that trains people on how to run effective meetings; why would we do effective meetings?” “Everybody had to figure out what was going to work for them in their environment.” “What we learned is that we can do this. We can meet remotely. We can make it work effectively.” “Early adopters are often those people who know how to make the Apple Watch work really well. Or they know how to pull things up on the screen that you don't know how to do. They're the people that take on technology and just embrace it.” “The meeting leader, who comes in with an agenda and a purpose, gets steamrolled by somebody … who just goes off on their favorite topic. … That leader needs to know that they can say, ‘Thank you for that comment. That's meaningful. I'd like to get your thoughts on this.'” “You know that one bad meeting causes three more meetings! That is scientifically shown across a lot of different samples and a lot of data. It's worth the effort to make the meetings better because it means we should have fewer meetings moving forward.” “[A ‘virtual commute' is] that psychological and meaningful human transition from one thing to the next. And we need that transition time. Without it, we start to really burn out.” “It's easy for those folks in the room to create a tiered system of communication, where the people in the room are the primary and the people that are not in the room, whether it be on video or audio, become a secondary group. That ... can derail the sense of ... ‘team.'” “[Collaboration] can be done even by people who are not the most collaborative or wanting to be. … Introverted people … learn how to do it, anyway, because they know that collaboration in their team is really important for the success of their team.” “It's all about: Do you know your people? Have you talked to them? What do they want? And if you go against what they want, be prepared for the ramifications! Be prepared for the mass exodus that's been happening in some organizations.” “Encourage participation. … There are ideas out there that will solve the problems in our organizations. We just need to let our people share them.” Resources Mentioned Theleadershippodcast.com Sponsored by: Darley.com Dr. Joseph A. Allen Dr. Joseph A. Allen on LinkedIn Karin M. Reed on LinkedIn Apple Watch Suddenly Hybrid: Managing the Modern Meeting, by Karin M. Reed and Joseph A. Allen Suddenly Virtual: Managing Remote Meetings Work, by Karin M. Reed and Joseph A. Allen Gary Hamel The Future of Management, by Gary Hamel with Bill Breen Humanocracy: Creating Organizations as Amazing as the People Inside Them, by Gary Hamel and Michele Zanina Dan Price Gravity Payments
Are you tired and discouraged from cold calling investors?Our guest, Eleanor Haglund, is the Founder of Allianse, a platform that provides a warm introduction to investors.The Allianse platform connects investors to vetted founders in an unbiased way both through search and tailored recommendations. Entrepreneurs get introductions to capital aligned with their mission and investors get early access to (and the ability to follow the journey of) startup deals they might otherwise miss.Allianse also provides founders with peer-to-peer community groups to help accelerate their learning while growing their business.Eleanor earned her MBA at Columbia University, was an inaugural member of the Innovation Scholars Program in Project Olympus and won awards in several start-up competitions like the Columbia Venture Challenge and Hack-a- Startup. To learn more about Allianse visit https://www.allianse.com/Connect with Eleanor and follow Allianse on these social platforms:Twitter: https://twitter.com/eleanorhaglund and https://twitter.com/StartupAllianse LinkedIn: https://www.linkedin.com/company/startupallianse/ and https://www.linkedin.com/in/eleanor-haglund/ Facebook: https://www.facebook.com/StartupAllianse/ Here's the book Eleanor mentioned: Humanocracy by Gary Hamel: https://amzn.to/3KheGWCThank you for carving out time to improve your Founder Game - when you do better, your business will do better - cheers!Ande ♥Ande Lyonshttp://andelyons.comCONNECT WITH ME: https://twitter.com/AndeLyonshttps://www.facebook.com/StartupLifew... https://www.linkedin.com/in/andelyons/ https://www.instagram.com/ande_lyons/ https://www.pinterest.com/andelyons/ https://angel.co/andelyons TikTok: @andelyonsANDELICIOUS RESOURCES:JOIN STARTUP LIFE LIVE MEETUP GROUPGet an alert whenever I post a new show!https://bit.ly/StartupLifeLIVEAGORAPULSEMy favorite digital marketing dashboard is AGORAPULSE – it's the best platform to manage your social media posts and presence! Learn more here: http://www.agorapulse.com?via=ande17STARTUP DOX Do you need attorney reviewed legal documents for your startup? I'm a proud community partner of Startup Dox, a new service provided by Selvarajah Law PC which helps you draw out all the essential paperwork needed to kickstart your business in a super cost-effective way. All the legal you're looking for… only without confusion or frustration. EVERY filing and document comes with an attorney review. You will never do it alone. Visit https://www.thestartupdox.com/ and use my discount code ANDE10 to receive 10% off your order.SPONSORSHIPIf you resonate with the show's mission of amplifying diverse founder voices while serving first-time founders around the world, please reach out to me to learn more about making an impact through sponsoring the Startup Life LIVE Show! ande@andelyons.com.STREAMYARD OVERLAYS AND GRAPHIC DESIGNNicky Pasquierhttps://www.virtuosoassistant.co.uk/Visit Nicky's CANVA Playlist: https://www.youtube.com/playlist?list=PLhUDgDHkkma3YhOf7uy8TAbt7HdkXhSjONicky's Canva Presentation Playlist: http://bit.ly/Canva_Present_PlaylistGET VIDEO/AUDIO TRANSCRIBED WITH OTTER.AIhttps://bit.ly/StartupLifeOtter
More and more organizations are adopting a "Radically Collaborative" approach to business. Matt K. Parker, author of the new book A Radical Enterprise joins me to discuss what this means, why it's desirable, and how to begin adopting these practices in our own organizations.In this episode What is "Radical Collaboration"? What does radical collaboration mean for the business bottom line? The four imperatives of radical collaboration: Team Autonomy, Managerial Devolution, Deficiency Gratification, Candid Vulnerability How do Agile Software Development and the DevOps movement relate to the idea of radical collaboration? How are OKRs similar to or different from the radical collaboration model? The "Advice Process", and how decisions are made without designated managers. What recourse do these organizations have against potential "bad actors"? How do self-selected salaries work? How does this book fit into the landscape of recent books such as Reinventing Organizations and Team of Teams on new ways of management? Do companies ever fail in their attempts to become radically collaborative, and why? What can a lone individual do to begin a transformation toward radical collaboration? When is the best time in a company's life cycle to begin a radical collaboration transformation? What can a solo founder or entrepreneur do to begin laying the foundation for radical collaboration when they make their first hire? How long does it take to transform to a radically collaborative organization? Resources Book: A Radical Enterprise by Matt K. Parker HOW report Book: High Output Management by Andrew Grove Book: Reinventing Organizations by Frederic Laloux Book: Team of Teams by Gen. Stanley McChrystal Book: Corporate Rebels by Joost Minnaar Blog post: How to Run A Radically Collaborative Meeting In 3 Easy Steps by Matt K. Parker Book: Turn the Ship Around by L. David Marquet Book: Humanocracy by Gary Hamel & Michele Zanini Book: The No-Limits Enterprise by Doug Kirkpatrick Book: Holacracy by Brian J. Robertson Corporate Rebels web site MattKParker.com to join the Slack community GuestMatt K. ParkerWeb site: MattKParker.comEmail: matt@mattkparker.comWatch this episode on YouTube.
Michele Zanini is the co-author of the Wall Street Journal Bestseller, Humanocracy. He is the co-founder of the Management Lab, where together with Gary Hamel, he helps forward-thinking organizations become more resilient, innovative and engaging places to work. Michele was previously a senior consultant at McKinsey & Company and a policy analyst at the RAND Corporation. His work has been featured in The Economist, Harvard Business Review, the Financial Times, and the Wall Street Journal. Michele joins the show to discuss how organizations have become so overburdened by bureaucracy and why new organizational models like those developed at Haier and Morningstar can be seen as socially dense markets. Tune in to this episode as we explore Industrial Age contracts, scalable freedom, the open source software movement and the continued need for management innovation. A full transcript of the episode can be found on our website: https://boundaryless.io/podcast/michele-zanini-2/ Key highlights we discussed: > Use case of overcoming bureaucracy and the authoritarian nature of organizations > The benefits of socially dense markets > Why freedom and control don't have to be trade-offs > The cultural reliance on hierarchical organizations > The need to consider management model innovation for the 21st century To find out more about Michele's work: > Twitter: https://twitter.com/michelezanini > Website: https://www.humanocracy.com/ Other references and mentions: > Simone Cicero, ‘Contracts and the Future of the Firm', 2021: https://stories.platformdesigntoolkit.com/contracts-and-the-future-of-the-firm-3faf6ef27320 > Ronald Coase, The Nature of the Firm: https://en.wikipedia.org/wiki/The_Nature_of_the_Firm > Buurtzorg: https://www.buurtzorg.com/ > Apache foundation: https://www.apache.org/ Find out more about the show and the research at Boundaryless at https://boundaryless.io/resources/podcast/ Thanks for the ad-hoc music to Liosound / Walter Mobilio. Find his portfolio here: https://boundaryless.io/podcast-music Recorded on 22 February 2022.
Gary Hamel is one of the world's most influential and iconoclastic business thinkers. He has worked with leading companies across the globe and is a dynamic and sought-after management speaker. Hamel has been on the faculty of the London Business School for more than 30 years and is the director of the Management Lab. Gary has written 20 articles for the Harvard Business Review and is the most reprinted author in the Review's history. His landmark books have been translated into more than 25 languages. His most recent bestsellers are Humanocracy and The Future of Management. In these volumes, Hamel presents an impassioned plea for reinventing management and lays out a practical blueprint for building organizations that are “fit for the future.” Fortune magazine describes Hamel as “the world's leading expert on business strategy,” and the Financial Times calls him a “management innovator without peer.” Hamel has been ranked by The Wall Street Journal as the world's most influential business thinker and is a fellow of the Strategic Management Society and of the World Economic Forum. In his work, Gary has led transformational efforts in some of the world's most notable companies and has helped to create billions of dollars in shareholder value. He is one of the world's most sought-after management speakers on the topics of strategy, leadership, innovation and change. In this podcast, he shares: What “strategic intent” is and why your strategy setting should begin with it How to address "leadership myopia" when you recognize it, and to make sure you don't develop itWhat his research shows are the four sources of breakthrough strategic ideas The source of the differentiating choices that will ultimately determine your competitive advantage__________________________________________________________________________________________"You start with an aspiration and then you work backward from that. You know, innovation is born in the gap between aspiration high and resources."-Gary Hamel__________________________________________________________________________________________Episode Timeline:00:00—Introducing Gary + The topic of today's episode2:40—If you really know me, you know that....3:10—What is your definition of strategy?4:49—What would you say you are most known for?6:31—Second well-known article, The Core Competence of the Corporation8:40—The concept of "Strategies Revolution," looking at strategy as an innovation problem, and letting go of strategic planning10:30—How do you know if you're spending enough time on core initiatives vs. new initiatives?14:25—How to address "leadership myopia" when you recognize it19:12—Should all strategists start with strategic intent, or where if not?20:58—Where do new game-changing strategies come from?24:37—If you want to be the next "unicorn" creating a process for developing a portfolio of strategic options is essential 27:24—Learning to recognize patterns when developing strategic options29:58—The benefit of collaboration in making strategic decisions32:38—How can people connect and engage with you, and what are you working on next?__________________________________________________________________________________________Additional Resources: Columbia University Page: https://www8.gsb.columbia.edu/cbs-directory/detail/jk2110Twitter: https://twitter.com/Jonathanaknee
Gary Hamel is one of the world's most influential and iconoclastic business thinkers. He has worked with leading companies across the globe and is a dynamic and sought-after management speaker. Hamel has been on the faculty of the London Business School for more than 30 years and is the director of the Management Lab. Gary has written 20 articles for the Harvard Business Review and is the most reprinted author in the Review's history. His landmark books have been translated into more than 25 languages. His most recent bestsellers are Humanocracy and The Future of Management. In these volumes, Hamel presents an impassioned plea for reinventing management and lays out a practical blueprint for building organizations that are “fit for the future.” Fortune magazine describes Hamel as “the world's leading expert on business strategy,” and the Financial Times calls him a “management innovator without peer.” Hamel has been ranked by The Wall Street Journal as the world's most influential business thinker and is a fellow of the Strategic Management Society and of the World Economic Forum. In his work, Gary has led transformational efforts in some of the world's most notable companies and has helped to create billions of dollars in shareholder value. He is one of the world's most sought-after management speakers on the topics of strategy, leadership, innovation and change. In this podcast, he shares: What “strategic intent” is and why your strategy setting should begin with it How to address "leadership myopia" when you recognize it, and to make sure you don't develop itWhat his research shows are the four sources of breakthrough strategic ideas The source of the differentiating choices that will ultimately determine your competitive advantage__________________________________________________________________________________________"You start with an aspiration and then you work backward from that. You know, innovation is born in the gap between aspiration high and resources."-Gary Hamel__________________________________________________________________________________________Episode Timeline:00:00—Introducing Gary + The topic of today's episode2:40—If you really know me, you know that....3:10—What is your definition of strategy?4:49—What would you say you are most known for?6:31—Second well-known article, The Core Competence of the Corporation8:40—The concept of "Strategies Revolution," looking at strategy as an innovation problem, and letting go of strategic planning10:30—How do you know if you're spending enough time on core initiatives vs. new initiatives?14:25—How to address "leadership myopia" when you recognize it19:12—Should all strategists start with strategic intent, or where if not?20:58—Where do new game-changing strategies come from?24:37—If you want to be the next "unicorn" creating a process for developing a portfolio of strategic options is essential 27:24—Learning to recognize patterns when developing strategic options29:58—The benefit of collaboration in making strategic decisions32:38—How can people connect and engage with you, and what are you working on next?__________________________________________________________________________________________Additional Resources: Columbia University Page: https://www8.gsb.columbia.edu/cbs-directory/detail/jk2110Twitter: https://twitter.com/Jonathanaknee
Time for a fantastic conversation with Peter Fisk on how collaboration plays an important role in the success of business. Peter Fisk is a global thought leader, award-winning author and expert advisor, on the future of business, on leadership and strategy, as well as innovation and marketing. He leads GeniusWorks, a strategic innovation accelerator based in London. He is a professor of leadership, strategy and innovation at IE Business School in Madrid. Peter is a Global Director of Thinkers50 and founder of the European Business Forum. Peter's written 8 books in 35 languages, his latest being Business Decoded: Have the Courage to Create a Better Future. In our conversation, we talk about the strategies used by successful modern business and how collaboration is such a critical approach to unlocking success. Please enjoy our conversation.Some links to some of the things we discuss during this episode: Peter FiskFree Download: First chapter of Business Recoded Book: Business Recoded: Have the Courage to Create a Better Future for Yourself and Your BusinessBook: No Rules Rules: Netflix and the Culture of Reinvention by Reed Hastings and Erin MeyerGary HamelAdidas Book: Humanocracy: Creating Organizations as Amazing as the People Inside Them by Gary Hamel and Michele ZaniniBook: Four Thousand Weeks: Time Management for Mortals by Oliver Burkeman Your host for the Cool Collaborations podcast is Scott Millar. Scott is the principle of Collaboration Dynamics, where he often works as a "peacemaker" by gathering people with different experiences and values and helping them navigate beyond their differences to tackle complex problems together.
We are happy to be speaking to Panos Tzivanidis, the Director of Corporate Events and Services for the International Olympic Committee (IOC), today. Panos has a lot to share about the power of networking, time, talent, technology, the Tokyo Olympic Games, and what is going on in the events industry. We hope you will enjoy our conversation! Panos Tzivanidis's bio: Panos Tzivanidis is the Director of Corporate Events & Services for IOC, the International Olympic Committee, widely known for the Organisation of the Olympic Games, with headquarters in Lausanne, Switzerland. Panos and his team are responsible for a large variety of activities, including all events organized by the IOC worldwide, as well as all accommodation needs, travel, accreditation for the Olympic family for all events around the Games period, as well as the Olympic Club; the main and exclusive Hospitality area for the Olympic family, Head of States, their Top VIP & Dignitaries guests. Under his responsibility is also Facilities Management and general services for all IOC premises. Panos has direct responsibility and decision power for a large variety of activities including all strategic marketing events organized by the International Olympic Committee worldwide. Reporting for specific projects, directly to the President and Director-General of the IOC, is accountable for a budget of over USD 50M and a team of 88 permanent staff and over 100 contractors during major events. Panos is responsible for the strategic planning, all operational aspects, content coordination as well as all events during and around the Olympic Games period. His role often brings him to the negotiation table with local authorities and government representatives to create a win-win situation for all parties involved. He joined IOC in June 2013 after having spent two years as the Head of Conferences for UEFA, widely known for the organization of the Champions League, Europa League, and National teams EURO soccer tournaments, and previously having spent 11 years with SWIFT (Society for Worldwide Interbank Financial Telecommunication), and organizer of Sibos, the world's premier annual financial services event. Panos was the Head of Events at Sibos, dealing with all organizational aspects and strategic planning of the exhibition and the conference in all five continents that the Sibos event was organized. His profession has allowed him to travel to all corners of the world becoming an expert on international relations, having represented the companies he worked for and negotiated with the highest authorities in many different countries and cultures. Panos is a great believer in the power of networking amongst the people in the events/conference & marketing industry worldwide. He is also a great believer in team spirit and its positive impact on success. Personal motto: Those who speak, don't know, and those who know, don't speak. Some background From a young age, Panos enjoyed being in the hospitality industry, being among people, and socializing. His parents sent him to a hotel management school in Switzerland. Later, when he started working after his military service, he went into the Banqueting Department of a hotel, where he became involved with events. He realized that that was what he wanted to do, and since then, he has never left that path. The world of sports While living in Belgium, Panos got headhunted back to Switzerland and into UEFA. It was a challenge for him because he knew nothing about sporting events at the time. Panos was fortunate enough to organize Champions League Finals and European Cups and spend time with the big players. Joining the IOC and the Olympic Movement Being Greek, Panos felt that it was a tremendous opportunity for the IOC (International Olympic Committee) and the Olympic Movement. The mix of time, talent, and technology Panos believes that if you miss one of what he calls “The Three T's” (time, talent, and technology), nothing is happening. He feels that those three T's are vital in all industries. Time is valuable Time is valuable. Over the last few years, every individual from the participants to the organizers, started realizing that the time that they invest is valuable and will give them a return. Time well spent Panos wanted people to leave his events feeling fulfilled and knowing that their time was well-spent. That has not changed since COVID. Panos Tzivanidis's thoughts on technology Panos believes that technology is moving so fast that the events industry will always have followers. For him, technology is not about following. It is about sometimes taking small risks. Talent Talent in the events industry has always been a challenge. Panos feels that is because there is a problem with defining the events industry and marketing it. Young people want to know what the events industry is all about and why they should get into it. Empowering the younger generation Panos feels that the events industry is not empowering the younger generation because they may not take the initiative and do things differently. Things are changing Things are changing, so we need to adapt. The President of the IOC uses the motto of “change, or be changed.” Do things differently People should have the right to think and do things differently. Management, and team leaders, should also be trusted to live up to what they say. A misconception There is a misconception that the younger generations are constantly behind screens and do not care about human interaction. Panos believes that they are capable of communicating in a way that the older generations cannot understand. Hybrid The world will never be completely virtual in years to come. It will be hybrid. Panos thinks that many good things will come out of hybrid. Ecology and the planet In the future, new ways will have to be found for airlines to fuel themselves. Like biofuels, for example. What Panos Tzivanidis has to say about networking Networking will become easier, according to Panos. New technology will allow for the possibility for people to interact better and in more spontaneous ways. Emotions People need emotions. With events and big groups of people, Panos has not yet found a way to create the same emotions as those created in one-to-one conversations. That is why he thinks that physical networking will always be most important. The museum The museum had to close due to the coronavirus. When the coronavirus measures became more relaxed, however, and the museum reopened, Panos could see that many people were eager and willing to visit, even with the coronavirus restrictions in place. He attributes that to the emotions that the museum evokes. The museum had the same number of visitors as in any normal year recently, even with the restaurants and outlets closed due to COVID-19. Tokyo They have been pumping up everything to do with Tokyo in the museum. Tokyo Olympics Many people from all over the world are busy gearing up for the Tokyo Olympics, even though it will be different because of COVID-19. The priority is the safety and wellbeing of the athletes because the Olympic Games are essentially about the athletes. Connect with Eric On LinkedIn On Facebook On Instagram On Website Connect with Panos Tzivanidis On Website On LinkedIn On Twitter Book mentioned: Humanocracy by Gary Hamel and Michele Zanini Links to some interesting videos: The Greatest Show on Earth | IBTM Meets: Panos Tzivanidis Olympians and Meeting Professionals - not so different after all 2019 inspirational graduation speech: Panos Tzivanidis, from Les Roches to the International Olympic Committee - Video starts at 15:00 International & European Associations Congress Grimaldi marketing Greek Marketing Institute (in Greek)
We are both honored and delighted to be speaking to Randy Pennington today! Randy is very well-known in our industry. Not only is he a great thinker, but he is also someone who can look into implementing strategies that positively impact your organization, your business, or yourself. He is a leading voice in our industry who has been involved with many major industry associations and he has also written several books. We are sure you will enjoy our conversation with Randy Pennington today! Randy Pennington's bio Randy Pennington helps leaders deliver positive results in a world of endless uncertainty and change. Randy's original insights are grounded in a unique blend of solid research and continuing hands-on work with leaders and organizations in various industries. Whether you need a keynote presentation, facilitation, a strategic workshop, or in-depth consulting and advisory support, Randy's ability to develop solutions that work in your world provide a catalyst for delivering results. Randy is the author of the award-winning books Results Rule! and Make Change Work. His insights have appeared in Fast Company, Entrepreneur, the New York Times in numerous newspapers and many professional/trade association journals, and contributor to the Huffington Post. His expertise has made him a respected guest commentator with appearances on CNN, PBS, Fox News, the ABC Radio Network, and the BBC. His background is a unique blend of line, staff, and consulting experience ranging from hourly employee to senior management. He holds a Bachelors and Masters Degree in Psychology and has completed Postgraduate work in Organization Administration and Management. Along the way, Randy has been a senior executive in a start-up mental health facility, an HR professional in a 25,000 employee government agency, a CFO of a multi-million dollar professional services firm, Chairman of the Board for a 17-million-dollar non-profit, Chairman of the Board for a multi-million dollar foundation, Entrepreneur, Adjunct professor in Southern Methodist University's Edwin L. Cox Business Leadership Center's programming for Cox MBA students since 1991, earning 21 Teaching Excellence Awards, and inducted into the National Speakers Association Speaker Hall of Fame and is a recipient of their prestigious Cavett Award. No more new normal Randy feels that there is no more new normal. There is only a new next. Change models For Randy, all change models go back to the psychologist, Kurt Lewin. He was considered the father of social psychology and developed one of the first models around change. He said that to make change happen, you must first unfreeze the thing you want to change. Then, make the change and refreeze it. To get to normal When following Lewin's model, one would assume that to get to normal, we have to re-freeze. What happens, however, if you never get to the point of refreezing? When things are changing all the time, there is never the opportunity to become completely normal. Frustration for businesses and organizations Part of the frustration that we have all been feeling in our businesses and organizations is that almost as soon as we get something changed, we need to change it again. Or, something else needs to get changed. A better mindset A better mindset for everyone today is to accept that we may never get back to normal. The closest thing we're going to get to normal is change happening faster than it's ever happened before. Threats In the strategic planning groups that Randy has been doing since COVID, he has noticed that everyone takes the threat piece way more seriously than before when they do the SWOT (strengths, weaknesses, opportunities, and threats) analysis. That means that people are now thinking more realistically about threats. Things that Randy Pennington has learned from COVID Something that Randy Pennington has learned from COVID is that we have to think about probabilities and possibilities a little differently, and we need to be ready to move quickly. Flourishing and surviving In the meetings industry, we are not pivoting. We are expanding and accelerating. The more we can anticipate, the better our chances for flourishing and surviving in the ever-changing world. Small business owners Small business owners need to ensure that they always have enough cash in reserve to sleep well at night. Live meetings Randy is sure that in our industry, we will go back to live meetings. They will also have a hybrid or virtual component, however. Challenges for meetings and events The pandemic has changed everything about how we do what we do. Two questions that we need to ask regarding meetings and events are: “What if?” and “What next?”. The purpose of meetings The purpose of meetings is to create connections, educate, and engage, and that never changes. Randy Pennington's thoughts on preparing to survive and thrive Meeting and event planners need to cultivate new skills to survive and thrive. They need enough curiosity about new things to allow them to see the connections before they occur, according to Randy Pennington. The levels of change The first level of change is to adapt. The second level is to anticipate. Level three change is pursuing things that will be different and make a difference. Another level, which Randy looks at as Level 0, is about the changes we should ignore. Talent matters Talent matters, so organizations need to be sure that they provide a space where the best and brightest would want to work. More ideas In a world of uncertainty, we need more ideas, because we have to deal with experiences we have never had before right now. Forced collisions A way for business owners to get new ideas is to create forced collisions in the business. That means they have to put people together who might not normally go well together to work on a problem where more than one perspective is needed. Training the next generation Training for the next generation in the industry should focus on cultivating qualities like curiosity, collaboration, and cooperation. Also, effective communication, tapping into the things that make all of us the same and dealing with cross-cultural issues. Earning your seat at the table Although the logistics of meetings are crucial, they are not the priority. You first need to earn your seat at the table. Learn to think like CEOs, CFOs, and VPs of Marketing think. Focus on what they focus on. Connect with Eric On LinkedIn On Facebook On Instagram On Website Connect with Randy Pennington On Website Results Rule with Randy Pennington group on Facebook Books mentioned Outrageous Empowerment by Ron Lovett (Catch Ron Lovett's interview with Eric HERE!) Humanocracy by Gary Hamel and Michele Zanini
A noble purpose inspires sacrifice, stimulates innovation and encourages perseverance. Gary Hamel
“We are wired to want simple” - Jen GreshamJennifer Gresham is the executive director of Work for Humanity, an organization that is making bold moves to fundamentally rethink the nature of employment and solve one of the biggest challenges the US economy faces today, rebuilding the middle class. If this sounds like a big, audacious goal, well it is. And you will hear why Jen is the perfect person to tackle it. Jen is a graduate of the Air Force Academy and a scientist with a background in human performance. In this episode we trace her career from her early days as assistant chief scientist in the Air Force to her bold decision to leave the Air Force just a few years short of retirement. We also explore her journey from successful blogger and business coach helping thousands of professionals achieve their career aspirations. Jen shares her ups and downs along the way and what finally led her to found Work for Humanity. In this episode you will learn about why we need to embrace complexity, risk taking and why you should bet on yourself. The future is female, let's get started!Have a question or comment? Email us at themanifista@gmail.com.Topics discussed in this episode:Embracing complexity and being comfortable not knowingWe often don't solve a complex problem, we evolve with a complex problem.There's untapped human potential, which is something I'm really interested in.We need the intellectual and emotional capacity for complexity, because we are so wired to want simple.The importance of being comfortable not knowing and having to experiment and find your way. Work for Humanity and envisioning a better future Income inequality is the highest it's ever been in 50 years.My vision for the future of work is that everyone has a job that enriches them financially, intellectually, emotionally, socially and spiritually.We need to upskill the workers and employers in small businesses, so they can start to work together as a strategic team.Our system is inhumane by design. We all need to really understand that we are part of that system, and therefore we are part of the problem. Resources Mentioned Jennifer Gresham (link)The report: Reimagining Inclusive Economies (link)Work for Humanity (link)Peter Diamandis (link)Winners Take All by Anand Giridharadas (link)Humanocracy by Gary Hamel and Michele Zanini (link)
Ron and Ed are honored to be joined this week by one of the foremost management thinkers of our time, Professor Gary Hamel. In Humanocracy, Gary Hamel and his co-author, Michele Zanini make a passionate, data-driven argument for excising bureaucracy and replacing it with something better. Drawing on more than a decade of research and packed with practical examples, Humanocracy lays out a detailed blueprint for creating organizations that are as inspired and ingenious as the human beings inside them.
Ron and Ed are honored to be joined this week by one of the foremost management thinkers of our time, Professor Gary Hamel. In Humanocracy, Gary Hamel and his co-author, Michele Zanini make a passionate, data-driven argument for excising bureaucracy and replacing it with something better. Drawing on more than a decade of research and packed with practical examples, Humanocracy lays out a detailed blueprint for creating organizations that are as inspired and ingenious as the human beings inside them.
Gary Hamel is an author of numerous books, including just released Humanocracy, as well as visiting professor at London Business School. Check out the full show notes at TheAgileWire.com YouTube: https://youtu.be/VByB6mNZIUA Twitter: @AgileWire
Gary Hamel is an author of numerous books, including just released Humanocracy, as well as visiting professor at London Business School. Check out the full show notes at TheAgileWire.com YouTube: https://youtu.be/j_QvDDrwOP8 Twitter: @AgileWire
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