Podcast appearances and mentions of Verne Harnish

What if your obsession with “getting it right” is actually making everything harder?In this short solo episode, Bill unpacks why leaders often resist simplicity, even when the evidence shows that simpler rhythms like daily huddles and weekly meetings drive better execution. He shares a cautionary tale of a team that struggled to implement Scaling Up habits because they were too focused on customizing and controlling every detail. The lesson? Stop overcomplicating. Embrace ease.Topics explored in this episode:(00:05) Easy Isn't Lazy*Why simplifying operations is a mark of strong leadership; not weakness or laziness.(01:10) A Team That Overcomplicated Everything*A client's resistance to basic practices like daily huddles and weekly meetings derailed their growth.(02:45) The Cost of Not Trusting the Process*Each team member wanted to “get it right” their own way, which led to silos, stalled execution, and no progress on quarterly priorities.(04:15) The Cure for Overthinking*How great leaders build predictable rhythms and make execution feel frictionless.(05:25) The Case for Easy*From customer experience to vendor and team interactions, ease is the ultimate scaling advantage.Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGallBill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today's episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts.Subscribe via Spotify: https://spoti.fi/3PGhWPJSubscribe via Apple Podcasts: https://apple.co/3PKe00uBill on Facebook: https://www.facebook.com/billgall/ Bill on Twitter/X: https://x.com/billgall

What makes an in-person event truly unforgettable and value-packed for the attendees?In this episode, Bill sits down with Eric Rozenberg to explore how the best companies use live meetings to create culture, drive alignment, and build momentum. Eric shares insights from producing events for Fortune 500 companies and global brands, and explains how thoughtful, strategic meetings aren't a luxury, but a very important growth tool. If you're wondering whether to gather your team in person this year, this episode will help you make the call.Eric Rozenberg is an international event strategist, author of Before It's Too Late, and founder of Event Business Formula. With more than two decades of experience creating events across six continents, Eric teaches leaders how to design live experiences that actually move the needle.Topics explored in this episode:(06:00) The Real ROI of In-Person EventsWhy meetings and conferences aren't just about the content.The power of shared physical space to build trust and alignment(15:30) Avoiding the “Event as Expense” MindsetHow to justify and structure meetings so they deliver real business valueTime spent with the right people is where the true business magic happens(25:00) From Tactical to TransformationalWhat separates logistics-focused events from culture-shaping onesHow to build events that fuel strategic clarity and team momentum(32:00) Leading Through Live ExperiencesWhy your leadership presence matters more in personMindset over Mishaps: When there's a will there's a wayWhen things go wrong, focus on creating memories (37:45) The 7 Steps to a Successful EventMap out the main objectives with the client Then you craft the unique experience around these objectivesThanks to Eric Rozenberg for being on the show!Connect with Eric on LinkedIn:https://www.linkedin.com/in/ericrozenberg/Learn more about his work:https://eventbusinessformula.com/Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGallBill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today's episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts.Subscribe via Spotify:

What if the real risk isn't taking bold action — but staying exactly where you are? In this episode of The Game Changing Attorney Podcast, author, founder of Entrepreneurs' Organization (EO), and Founder & CEO of Scaling Up, Verne Harnish shares timeless insights on scaling a business, developing high-performing teams, and why most leaders fall short when they lose their edge. From navigating uncertainty to rediscovering founder-mode, Verne challenges the safe, conventional wisdom that holds organizations back — and offers a blueprint for playing bigger, leading smarter, and building companies that endure. Here's what you'll learn: Why aggressive goals create more energy — and why incrementalism kills momentum What it means to rediscover your company's "soul" — and how to lead from founder-mode How to replace weak managers with true team captains who drive performance If you're playing not to lose, you're already falling behind — this episode is your call to play to win. ---- Show Notes: 00:00 - Introduction 06:00 - Betting on Yourself: The Sacrifices and Mindset of Entrepreneurs 09:19 - Thriving in Chaos: Why Optimism and Timing Matter 14:00 - The Power of Big, Audacious Goals (and Why Small Thinking Fails) 16:42 - Why Most Companies Plateau: The Mindset and Market Gap 20:41 - Rediscovering Founder Mode and the Soul of Your Business 26:46 - Building Teams That Don't Need Managers 31:15 - How AI Will Redefine Growth, Strategy, and Hiring 36:40 - Redefining Success: The Five F's That Really Matter ---- Links & Resources: Scaling Up by Verne Harnish Entrepreneurs' Organization (EO) Mastering the Rockefeller Habits by Verne Harnish Founder Mode by Paul Graham The Captain Class by Sam Walker ---- Do you love this podcast and want to see more game changing content? Subscribe to our YouTube channel. ---- Past guests on The Game Changing Attorney Podcast include David Goggins, John Morgan, Alex Hormozi, Randi McGinn, Kim Scott, Chris Voss, Kevin O'Leary, Laura Wasser, John Maxwell, Mark Lanier, Robert Greene, and many more. ---- If you enjoyed this episode, you may also like: 243. AMMA — Success Without Safety Nets: The Entrepreneurial Journey 338. Will Ahmed — From Stress to Success: Optimizing the Entrepreneurial Journey 196. AMMA — The 9 Sources of Entrepreneurial Advantage

What if working harder is actually a lie that's making your business worse?In this episode, Bill shares a story of a billion-dollar company brought to its knees by a CEO who hustled too hard. What once starts as ambition can quickly turn into micromanagement and business confusion. Bill breaks down why hustle culture is a lie, what it's really costing you, and how to shift out of this chaotic mode and into something much more sustainable. Topics explored in this episode:(0:15) The Billion-Dollar Crashout*The story of an ad tech CEO who lost 90% of company value by trying to do everything.*Why over-involvement, scattered priorities, and non-stop hustle backfired.(3:50) The Myth of More ‘Hustle' *Hustle culture is a lie!!!(6:10) It's Time to Shift Out of the HustleGet Clear: Define a breakthrough BHAG and long-term strategy.Build the Culture: Hire well, clarify roles, coach continuously.Execute Intentionally: Prioritize, track key metrics, and meet with rhythm.Get a Life: Really make conscious time for what's important to you.(9:00) Integration Over Sacrifice*It's all connected: You bring your life into work, and work into life. *Create a system that supports both.Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGallBill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today's episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts.Subscribe via Spotify: https://spoti.fi/3PGhWPJSubscribe via Apple Podcasts: https://apple.co/3PKe00uBill on Facebook: https://www.facebook.com/billgall/ Bill on Twitter/X: https://x.com/billgall

What's really stopping your team from being more innovative, and how do you fix it?In this episode, Bill is joined by Dr. Diane Hamilton, author of Cracking the Curiosity Code, to explore why curiosity, not just intelligence or skills, is the real key for innovation, engagement, and performance. Together, they dig into the hidden habits that stifle curiosity in leaders and teams, and how to cultivate a culture that asks better questions and solves better problems.Dr. Diane Hamilton is a behavioral expert, researcher, and speaker whose groundbreaking work on curiosity has helped transform how companies approach culture, communication, and leadership. She's the creator of the Curiosity Code Index and a leading voice on the future of work.Topics explored in this episode:(05:10) The Curiosity Crisis*Why curiosity declines as we age*How lack of curiosity hurts innovation at work*The four fear-based factors that suppress curiosity: fear, assumptions, tech, and environment(12:50) Formula 1 Efficiency vs. Hospital Mismanagement*What happens when you bring in outside perspectives to improve your broken systems *How far would people go to blindly follow rules? (16:50) How Leaders Kill Curiosity*Common leadership habits that discourage curiosity without realizing it*The difference between curiosity and chaos: structure still matters(31:30) Can Curiosity Be Measured?*There is science behind measuring curiosity with the Curiosity Code Index(35:10) Coaching Curiosity into Leadership*Practical ways to coach and develop more curious thinking*The link between curiosity and emotional intelligence(40:50) The ROI of Curiosity*Curiosity isn't just nice to have, it brings in real revenue growth.Thanks to Dr. Diane Hamilton for being on the show!Connect with Diane on LinkedIn: https://www.linkedin.com/in/drdianehamilton Learn more about her work: https://drdianehamilton.com Get her book: Cracking the Curiosity Code – https://drdianehamilton.com/cracking-the-curiosity-code-bookBill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGallBill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today's episode? If so, then please leave a review! Help other business leaders discover Scaling Up...

What if scaling didn't have to come at the cost of your health, your family, or your sanity?In this episode, Bill challenges the common held belief that sacrifice is a rite of passage in entrepreneurship, especially during the growth phase. He shares the story of a tech CEO building a $200M company and outlines a four-part framework for scaling your business while also building a life you love. Spoiler: It's not about working harder. It's about rethinking your approach.Topics explored in this episode:(0:26) Can You Really Have It All? *A thriving business and a healthy life are not mutually exclusive.*The story of a CEO who's grown a $200M company while staying balanced and grounded.(2:30) Four Steps to Scale BetterSet a BHAG (Big Hairy Audacious Goal): Anchor your strategy in a long-term, purpose-driven outcome.Invest in People & Culture: Hire well, coach continuously, and create strong values-based accountability.Execute with Rhythm: Align priorities, metrics, and meetings to stay focused and effective.Get a Life: Create time for family, health, and the things you love.(7:50) You're Not Supposed to Work 1,000x Harder*The CEO of a billion-dollar company doesn't work 1,000 times more than you, they have to work differently.*Scaling means evolving how you lead, not just doing more.(9:40) What's The First Step? *What do you need to redesign first?*Who can help you shift your leadership style and strategy?Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGallBill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today's episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts.Subscribe via Spotify: https://spoti.fi/3PGhWPJSubscribe via Apple Podcasts: https://apple.co/3PKe00uBill on Facebook: https://www.facebook.com/billgall/ Bill on Twitter/X: https://x.com/billgall

What if the most powerful move you could make as a founder is to stop being the one doing it all?Today's episode explores the mindset shift that turns your business from a job into a scalable, valuable system. Bill is joined by legendary entrepreneur and author Michael E. Gerber to discuss why strategically working on the business, not in it, is the single most important shift a founder can make. From designing scripts to building systems that run without you, Michael shares what it truly means to scale with intention.Michael E. Gerber is the author of the best-selling E-Myth Revisited and with over 28 other books, Michael has spent decades helping entrepreneurs turn chaos into structure and systems. His latest creation is The Dreaming Room, an immersive experience designed to help business owners redefine their business vision and create a roadmap for success.Topics explored in this episode:(02:45) The Origin of the E-Myth*How a chance encounter led Michael to uncover the hidden flaw in small businesses.(08:05) Systems Are the Brand*Why the DNA of a brand lives in its systems and not in its logo or marketing.(11:45) From Script to Soul*How do you express the same message over and over with intention and passion?(14:15) Why McDonald's Gets It*What entrepreneurs can learn from Founder Ray Kroc about scaling through consistency.(18:20) Sarah's Pie Shop and the Power of Working On It*An impactful story about a small business owner's transformation from technician to entrepreneur.(27:40) The Dreaming Room and the Eightfold Path*The dreamer, the thinker, the storyteller, the leader, the designer, the builder, the launcher, and the grower.(31:25) The Business Is the Product*Don't let the business become your boss.*You have to create something of value in your business, or else you will go out of business.*Most Small businesses are doing the wrong type of work. (40:45) From NuCo to Scale*Why scaling means letting go of “OldCo” and creating something that lives beyond you.Thanks to Michael E. Gerber for being on the show!Learn more about The Dreaming Room: https://www.michaelegerbercompanies.comContact Michael directly: michael@michaelegerbercompanies.comConnect with Michael on LinkedIn: https://www.linkedin.com/in/michaelegerberBill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGallBill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions

In this episode of Money Tales, our guest is John Anderson. What happens when the rockstar lifestyle starts to feel more like a death sentence than a dream? For John, the parties, the wealth, and the wine cellar full of excuses were all just masks for something much darker. He had it all—or so it seemed—until two tragic losses and one haunting realization stopped him in his tracks: If I don't change, I'm next. This is a conversation about money, privilege, and the moment you realize that real wealth isn't what's in your bank account—it's in the life you choose to live. John Anderson is a lifelong business strategist and entrepreneur. Through his published book Replace Retirement: Living Your Legacy in the Exponential Age, and in his coaching business Anderson shares his passion for living the second half of life better than the first half. For 30 years he has coached CEOs and executive teams in developing clear, measurable goals underpinned with structures and insights to achieve both professional and personal success. Anderson's entrepreneurial spirit has guided much of his professional life starting in the office furniture industry where he built, then sold, a leading office furniture dealership. He was the first coach to work with Verne Harnish, during the time Harnish developed Scaling Up, now considered one of the leading executive coaching organizations. Anderson is active in corporate speaking and coaching and has equity in a variety of entrepreneurial companies.  The focus of his current work is developing holistic plans for individual executives utilizing the Exponential Leader Practice. In the late 90's John Anderson founded the Detroit Chapter of the Entrepreneurs Organization, was recognized by Michigan's Future 50 award, “Today's Workplace of Tomorrow” award, and in Crain's list of Forty under Forty.  He served on the Leadership Oakland board, the Oakland County Business Roundtable and is considered one of the most networked entrepreneurs in the region. Anderson started his career with IBM.

What if your addiction to hustle is the very thing holding your business back?In this episode, Bill unpacks the hidden addiction that plagues so many leaders: the need to feel busy. He explores how overworking, micromanaging, and always being “on” isn't just unsustainable, but also a failure of effective leadership. Bill shares powerful stories of CEOs who broke the cycle and built stronger teams by stepping back, letting go, and empowering others to rise up to the occasion. Topics explored in this episode:(0:10) The Hidden Costs of Busyness*Being constantly busy feels productive, but it's actually a trap.*Imagine a world where you could step back and things don't fall apart.(1:00) Case Study of a Fitness CEO*A thriving business, healthy personal life, and empowered team; you can do it all by doing less.*Why nudging, not rescuing, is the key to accountability and performance.(3:15) The Output is More Important Than ‘Busy'*Entrepreneurs love to glamorize their busyness, but true effectiveness is about results generated. (5:35) Let's Take the Summer Off!*Bill shares a story of how he restructured his company so he could take a month off and finally…relax! (6:15) Building a Team That Thinks for Itself*Practical strategies for creating team ownership, like asking instead of solving.*Stop solving problems for other people. *Train yourself out of the ‘fixer' role. (8:10) From Founder to Scaler*You can grow a business that thrives without you—and one you're proud to sell (or keep).Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGallBill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today's episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts.Subscribe via Spotify: https://spoti.fi/3PGhWPJSubscribe via Apple Podcasts: https://apple.co/3PKe00uBill on Facebook: https://www.facebook.com/billgall/ Bill on Twitter/X: https://x.com/billgall This episode was produced by Story On Media: https://www.storyon.co/

How can leaders connect their personal purpose with their company's mission?In today's episode, Bill talks with leadership coach Ben Renshaw about the importance of discovering your personal why. They also discuss how aligning personal and company purposes can lead to more meaningful leadership and a positive work environment.Ben Renshaw is a former classical violinist turned leadership coach who's all about helping people find what truly lights them up. He's worked with top global brands and execs, all while keeping his focus on one big question: what's your why?Topics explored in this episode: (1:11) Discovering Your Why- Ben shares his journey from classical music to personal development.- Co-founded The Happiness Project in the skeptical UK of the 1990s.(7:45) Building Real Connection- Ben reflects on how different cultures respond to emotional authenticity.- How a company's purpose can cascade into personal leadership development.(14:21) Transforming Leaders from the Inside Out- A reluctant CFO discovers his purpose and transforms into a CEO.- Tools like personal dashboards help measure purpose in action.(23:44) Scaling Purpose - Purpose isn't just personal—it can energize entire organizations.- Meaningful work improves performance and employee engagement.(35:51) Designing Purposeful Cultures- The ripple effect of purpose touches supply chains, governance, and government policy.- Purposeful companies create traditions and symbols that inspire the next generation.Thanks to Ben Renshaw for being on the show! Connect with Ben on LinkedIn: https://www.linkedin.com/in/ben-renshaw/ Learn more about Ben: https://www.benrenshaw.com Get Ben's book, How to be a CEO: https://amzn.to/42xlLxJ Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGallBill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today's episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts.Subscribe via Spotify: https://spoti.fi/3PGhWPJSubscribe via Apple Podcasts:

Herb Cogliano leads his own advisory practice, Aspire Growth Advisors, leveraging the Scaling Up Performance Platform, described in Verne Harnish's award-winning book, Mastering the Rockefeller Habits-Scaling Up. As an International Business Coach, experienced CEO Scaling Up Practitioner, and Professor of the Scaling Up Masters Business Course, he has learned firsthand what it takes to overcome many business challenges. Herb is pursuing his passion of working with leaders of growth companies to achieve more freedom by helping them create industry leading strategies, a culture of accountability, flawless execution along with a healthy cash flow within their organizations. Herb was formerly CEO of Sullivan and Cogliano Designers, a 53-year privately held family owned, Technology Staffing and Workforce Solutions firm and in 1993, he also founded the Sullivan and Cogliano education business. Sullivan and Cogliano joined a select group of companies that have appeared on the Inc. 5000 Fastest Growing Company list multiple times. The Inc. 5000 is ranked according to percentage revenue growth over a four-year period. This achievement puts us in a unique position, especially if you consider that over 27 million businesses are registered in the USA. His firm was a Multiyear recipient of Boston and South Florida Business Journal Best Places to Work Award. This honor recognizes Sullivan and Cogliano achievements for changing the business landscape, in creating a positive work environment that attracts and retains employees through a combination of employee satisfaction, working conditions and company culture. Herb Cogliano serves on the Carroll School of Management Board of Advisors at Boston College. He has served as a Board of Director of the American Staffing Association. He is past president of the Massachusetts Association of Staffing Services, and previously served on the boards of Employment Resources, Inc. and Junior Achievement. He received his BSBA from Boston College in 1987 and his MBA from University of Massachusetts (International Honor Society Beta Gamma Sigma) in 2016.

What if your relentless hard work is actually costing your business more than it's helping?In this episode, Bill explores the hidden costs of overwork, particularly when leaders confuse effort with effectiveness. He shares a cautionary tale of a CEO who pushed too hard, micromanaged excessively, and ultimately failed—highlighting how unchecked hustle undermines both personal well-being and team performance. Topics explored in this episode: (0:42) The Hidden Price of Hustle* Overwork has obvious personal costs, but its impact on the business is often overlooked.(2:40) The CEO Who Couldn't Let Go* The story of a SaaS CEO who tried to control every part of the company, despite lacking expertise in many areas.* A promising company failed due to leadership that was anxious and overreaching.(5:27) From Hero to Enabler* True success comes not from doing everything, but from rallying a capable team.(6:38) The Real Cost of Doing It All* Personal sacrifices become habitual and ultimately unsustainable.* Overworking leaders limit their organization's potential by suppressing ownership and innovation.(8:30) Redesigning Leadership for Scale* Leaders who are central to every decision become bottlenecks.* Overworking doesn't inspire teams—it demoralizes them.* Evolving leadership is the key to scaling without personal burnout.Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGallBill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today's episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts.Subscribe via Spotify: https://spoti.fi/3PGhWPJSubscribe via Apple Podcasts: https://apple.co/3PKe00uBill on Facebook: https://www.facebook.com/billgall/ Bill on Twitter/X: https://x.com/billgall This episode was produced by Story On Media: https://www.storyon.co/

How can leaders create social contracts that foster true team accountability and shared success?In this episode, Bill and guest Keith Ferrazzi explore the importance of moving beyond traditional leadership towards a model of “teamship,” where teams hold themselves and each other accountable. Keith also shares insights about the power of vulnerability and candor, and practical exercises like the “stress test” to build high-performing teams. Keith Ferrazzi is a powerhouse thought leader and author who's redefining how we connect and collaborate. His latest book is Never Lead Alone.Topics explored in this episode: (02:27) From Networking to Vulnerability* Vulnerability is the key to authentic relationships—even in business settings.(06:08) Building Co-Elevating Teams* The goal is not just psychological safety, but teams that push each other to succeed.(10:37) Practices That Change Culture* Teams need a social contract and regular “stress tests” to challenge each other productively.* Keith's early exposure to empowered teams in manufacturing shaped his view of leadership.* Siloed work structures limit innovation and responsiveness in today's fast-paced world.(20:53) Candor with Compassion* Candor must serve others' success, not be used as a blunt instrument.(34:29) Redesigning Work in an AI World* Keith advocates for rethinking workflows from the ground up—not just slapping AI on top.Thanks to Keith Ferrazzi for being on the show! Learn more about Keith: http://keithferrazzi.comGet Keith's book: Never Lead Alone: 10 Shifts from Leadership to Teamship: https://www.amazon.com/dp/0063412578/ Connect with Keith on LinkedIn: https://www.linkedin.com/in/keithferrazzi/ Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGallBill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today's episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts.Subscribe via Spotify: https://spoti.fi/3PGhWPJSubscribe via Apple Podcasts:

What are the hidden costs of micromanaging and overworking on team morale and business outcomes?This episode explores the main reasons why leaders often work too hard, including lack of trust, fear of failure, ego, habit, and being too busy to delegate. Bill argues that overworking is not a badge of honor but rather a sign of inadequate team building. Topics explored in this episode: (0:26) A Case Study in Micromanagement* A new CEO's micromanaging during a company sale led to longer transition times and negative impacts on team morale. (2:54) The Five Reasons Why Leaders Overwork* The five main reasons include lack of trust/perfectionism, fear of failure, ego/hero syndrome, habit (founder syndrome), and—you'll have to listen to or watch the episode to find out the fifth! * Ego can drive leaders to seek out crises in which they can be the hero. (6:59) The Impact of Overworking* Why overworking indicates a failure to build and empower a team. (8:22) Shifting Your Mindset* Identifying the reasons for overworking is the first step toward changing those behaviors. (9:26) Creating a New “Why”* Leaders can invent a new "why" to motivate themselves to adopt healthier work habits. * Coaching can help leaders shift their mindset and behaviors to build stronger teams and scale effectively.Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGallBill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today's episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts.Subscribe via Spotify: https://spoti.fi/3PGhWPJSubscribe via Apple Podcasts: https://apple.co/3PKe00uBill on Facebook: https://www.facebook.com/billgall/ Bill on Twitter/X: https://x.com/billgall This episode was produced by Story On Media: https://www.storyon.co/

Hoy vamos más allá de lo que la palabra "propósito" implica. No solo vamos a hablar sobre cómo encontrarlo, sino sobre cómo vivirlo de manera auténtica, tanto en tu vida personal como profesional. Estudios de la Universidad de Stanford han demostrado que tener un propósito claro se asocia con una mayor longevidad, bienestar y una felicidad un 25% mayor. Además, las personas con propósito tienen un 40% menos de probabilidades de desarrollar enfermedades crónicas. Pero, ¿cómo encontramos ese propósito?En este episodio, nos acompañan dos expertos que compartirán su experiencia sobre cómo encontraron y viven su propósito: Manuel Tamayo, CEO de Element Fleet México, quien ha integrado una visión personal, empresarial y espiritual que lo ha convertido en un referente de liderazgo auténtico, y Daniel Marcos, CEO y co-fundador de Growth Institute, fundada en 2012 en compañía de Verne Harnish con el propósito de democratizar la educación de negocios, Daniel es experto en escalamiento de empresas y ha dedicado su carrera a ayudar a miles de emprendedores a construir negocios sólidos, sostenibles y alineados con su estilo de vida, demostrando la importancia de mantener alineado tu plan de vida con el de la empresa. Acompáñanos para descubrir cómo ir más allá de la teoría y poner en acción ese propósito que puede transformar tu vida. Si alguna vez te has sentido perdido o desconectado de lo que realmente quieres hacer, este episodio es para ti.Conecta con nuestros invitados: : -Conecta con Manuel Tamayo en: https://www.linkedin.com/in/manueltamayorotzinger/ -Conecta con Daniel Marcos en: https://www.linkedin.com/in/danielmarcos/ Escucha las entrevistas completas en: -Manuel Tamayo : Backside 35: Transformación con propósito. https://open.spotify.com/episode/1KHB0c3N7zaB5ynZHyaTqb?si=eggjzyrDTUGlVWWh0lOoZw -Daniel Marcos: Backside 18: ¿Qué priorizar, utilidades o propósito?https://open.spotify.com/episode/3MSCReu5CG2ztmNLItAB9q?si=Xt9OCHVrRRaK1NkWK1XJbw ¡No te pierdas nuestras miniseries semanales  para conocer más acerca de todo eso que acerca a generar riqueza y abundancia en todos los ámbitos de tu vida! Suscríbete a nuestro canal en SpotifyVe la entrevista completa en YouTubeSigue negocioscool en todas nuestras redes Conecta con nosotros a través de LinkedIn

What does it really mean for people to feel like they matter in the workplace?In this episode, Zach Mercurio unpacks why mattering is the missing piece in most workplace cultures and how leaders can foster it. He also explores how a sense of value and contribution drives engagement, innovation, and retention. Zach is on a mission to make work and life more meaningful. As an author, researcher, and speaker, he helps leaders create environments where people feel valued. Topics explored in this episode: (02:15) The Science of Mattering* How mattering influences employee performance and well-being.* Why recognition alone isn't enough to make people feel valued.(10:40) Workplace Disconnection* The hidden costs of employees feeling like they don't matter.(18:55) The Role of Leaders in Creating Mattering* Mattering shouldn't be just an HR initiative—it's a leadership responsibility.(28:30) Purpose vs. Mattering* Why having a sense of mattering is more foundational than purpose.* Case studies of companies that have built cultures of mattering.(47:20) Building a Mattering-Centric Culture* The three key components of a workplace where people feel they matter.Thanks to Zach Mercurio for being on the show! Learn more about Zach: https://www.zachmercurio.com/Get Zach's book: The Power of Mattering: How Leaders Can Create a Culture of Significance: https://www.amazon.com/dp/B0D8XMWCLJ Connect with Zach on LinkedIn: https://www.linkedin.com/in/zachmercurio Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGallBill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today's episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts.Subscribe via Spotify: https://spoti.fi/3PGhWPJSubscribe via Apple Podcasts: https://apple.co/3PKe00uBill on Facebook:

What leadership habits can help your team take more ownership and solve their own problems? In other words, how can you step back in a way that actually makes your business stronger?In this episode, Bill challenges the hustle culture myth and shares how stepping back, empowering your team, and embracing balance can actually strengthen your company.Topics explored in this episode: (00:16) The Myth of Hustle Culture* The real cost of hustle culture and why it can harm your company.* Bill's story of taking a month-long family trip to Italy while his business thrived.(01:51) Leadership That Empowers, Not Micromanages* The power of asking the right questions instead of providing immediate answers.(04:17) Making Work More Fun * The benefits of hobbies and interests outside of work.* How compartmentalizing time helps maintain balance.(06:23) Embracing Challenges Without Unnecessary Suffering* The key difference between unavoidable problems and optional suffering.* Shifting your mindset to tackle obstacles without burnout.(09:25) The Power of Support and Coaching* Why you don't have to figure everything out alone.* Why being coachable and seeking support is key to sustainable success.Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGallBill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today's episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts.Subscribe via Spotify: https://spoti.fi/3PGhWPJSubscribe via Apple Podcasts: https://apple.co/3PKe00uBill on Facebook: https://www.facebook.com/billgall/ Bill on Twitter/X: https://x.com/billgall This episode was produced by Story On Media: https://www.storyon.co/

How can anyone, regardless of their background, develop lasting confidence?Confidence isn't something you're born with—it's a skill you build, and Dr. Nate Zinsser has spent his career helping elite athletes, military leaders, and business professionals master it. In this episode, he shares lessons from his work with NFL star Eli Manning, Olympic athletes, and West Point cadets, revealing how anyone can develop unshakable self-belief.Dr. Nate Zinsser is a mental performance coach, author The Confident Mind, and a longtime director at West Point's Performance Psychology Program. Topics explored in this episode: (02:00) The Foundation of Confidence- Why some people embrace coaching while others resist it.(10:30) The Making of a Performance Psychologist- How wrestling and martial arts shaped Nate's approach to confidence.(20:45) Training the Mind - How the military and top athletes develop mental resilience.- The story of Olympic bobsledder Jill Bakken and her confidence breakthrough.(30:20) The Eli Manning Mindset Shift- How Eli Manning transformed from an uncertain quarterback to a Super Bowl MVP.- The specific mental habits that made him a clutch performer.- Why reframing struggles can lead to a breakthrough.- The bus driver lesson: Changing your mind to change your day.Thanks to Dr. Nate Zinsser for being on the show! Learn more about Nate on https://www.natezinsser.com and https://www.linkedin.com/in/nate-zinsser-35349010/ Get Nate's book, The Confident Mind: https://www.amazon.com/dp/1847942946/ Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGallBill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today's episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts.Subscribe via Spotify: https://spoti.fi/3PGhWPJSubscribe via Apple Podcasts: https://apple.co/3PKe00uBill on Facebook:

What are the two most important factors for scaling a business?Scaling a business comes down to two key elements: focus and differentiation. Companies that maintain a clear customer and product focus while emphasizing what sets them apart are more likely to achieve sustainable growth. Topics Bill explores in this episode: (0:30) Two Critical Factors- The importance of focus and differentiation in scaling a business. (4:47) Identifying Your Ideal Customer and Maintaining Focus- Focusing on one primary customer type, even for large companies. - The importance of staying in your lane and not deviating from your focus. (5:59) Focusing on Core Products and Services- The example of Steve Jobs' return to Apple and his focus on a simplified product matrix. - Identifying and focusing on the profitable, growth-oriented parts of your business. (7:15) Differentiating Your Business from Competitors- Identifying your unique value proposition. - Not trying to be everything to everyone and instead focusing on your strengths. - Utilizing AI to analyze your company and competitors. - Gathering feedback from new employees, applicants, and customers to identify your differentiation. - Using customer language to articulate your differentiation.Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGallBill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today's episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts.Subscribe via Spotify: https://spoti.fi/3PGhWPJSubscribe via Apple Podcasts: https://apple.co/3PKe00uBill on Facebook: https://www.facebook.com/billgall/ Bill on Twitter/X: https://x.com/billgall This episode was produced by Story On Media & Marketing:

Alessio Pieroni is the Founder of Scale For Impact, a leading marketing agency dedicated to scaling online education businesses from 7 to 8 figures. With over a decade of experience in the e-learning space, Alessio has developed a deep passion for transforming lives through education.His journey began at Mindvalley, where he served as Chief Marketing Officer, leading a team of 50 and playing a pivotal role in scaling the company's revenue from $25 million to $75 million. During his tenure, he helped optimize high-converting funnels, expand international reach into seven languages, and build one of the most successful subscription models in the personal growth industry—all while maximizing advertising efficiency and profitability.In 2020, Alessio leveraged his expertise to launch Scale For Impact, bringing world-class marketing strategies to the industry's top thought leaders. In just two years, his agency has collaborated with some of the most renowned authors and experts of our time, including Tony Robbins, Jordan Peterson, Marisa Peer, Terry Real, Ben Greenfield, Shefali Tsabary, Danette May, Roger Hamilton, Verne Harnish, and many more.Through Scale For Impact, Alessio and his team have successfully built high-performing funnels, created compelling content, scaled advertising spend profitably, and launched multiple New York Times Bestsellers—establishing a proven track record in driving massive growth for online education brands.

What are some practical ways that businesses can optimize their operations with AI?Scaling a business is tough, but scaling by 300% while dealing with fraud and financial chaos is next-level challenging. In this episode, Gerard Murtagh shares how AI helped his company, MouldMen, navigate rapid growth, uncover fraud, and optimize operations. This conversation is packed with real-world AI applications, leadership lessons, and practical strategies for business owners looking to stay ahead.Gerard Murtagh doesn't do business the conventional way. From launching his first venture at 17 to flying across the world to learn mold remediation firsthand, he's built his success on innovation, grit, and a whole lot of AI-powered problem-solving.Topics explored in this episode: (2:00) The Unexpected Crisis* Gerard discovers a staggering $1.4M in fraud and financial mismanagement.(10:54) Turning to AI for Answers* Using AI to analyze company financials and expose fraudulent expenses.* Early AI wins convince Gerard to dig deeper into automation.(19:23) Scaling Smarter with AI* Using AI to replace manual admin processes while increasing efficiency.(32:14) Overcoming Resistance to AI* Working with employees who initially push back against automation, fearing job losses.* A structured approach to AI integration. (49:41) The Future of AI in Business* Why business owners should consider building a “data lake.”* How AI will reshape customer interactions, from service to sales.Thanks to Gerard Murtagh for being on the show! Learn more about Gerard: https://www.gerardmurtagh.com/bio Connect with Gerard on LinkedIn: https://www.linkedin.com/in/gerardmurtagh/ Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGallBill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today's episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts.Subscribe via Spotify: https://spoti.fi/3PGhWPJSubscribe via Apple Podcasts: https://apple.co/3PKe00uBill on Facebook:

In this episode of Grow a Small Business, host Troy Trewin interviews John St. Pierre, Chairperson of Rhombus Group, a holding company overseeing six businesses with 150 team members and $120M in revenue. John shares insights on scaling sustainably, learning from failures in sports management, and the importance of patient ambition. He discusses building a culture of intrapreneurship, managing cash flow, and aligning business growth with personal life goals. Tune in for actionable advice on overcoming challenges and creating a resilient business.  Why would you wait any longer to start living the lifestyle you signed up for? Balance your health, wealth, relationships and business growth. And focus your time and energy and make the most of this year. Let's get into it by clicking here. Troy delves into our guest's startup journey, their perception of success, industry reconsideration, and the pivotal stress point during business expansion. They discuss the joys of small business growth, vital entrepreneurial habits, and strategies for team building, encompassing wins, blunders, and invaluable advice. And a snapshot of the final five Grow A Small Business Questions:   What do you think is the hardest thing in growing a small business? According to John St. Pierre, the hardest thing in growing a small business is managing cash flow. He emphasizes that cash flow challenges persist at every stage of business growth, regardless of size, and developing strong cash management habits is critical for success. What's your favourite business book that has helped you the most? John St. Pierre's favorite business book that has helped him the most is "Scaling Up" by Verne Harnish. He values its insights on strategic growth and implementing systems for scaling businesses effectively. Are there any great podcasts or online learning resources you'd recommend to help grow a small business? John St. Pierre recommends the "All-In Podcast" as a thought-provoking resource. While not strictly professional development, it features valuable insights from venture capitalists and business leaders. He also highlights the importance of leveraging podcasts and online tools to sharpen business acumen. What tool or resource would you recommend to grow a small business? John St. Pierre recommends Alan Miltz's Cash Flow Story as a crucial tool for growing a small business. It helps entrepreneurs understand and optimize cash flow, enabling better financial decisions and sustainable growth. What advice would you give yourself on day one of starting out in business? John St. Pierre would advise himself on day one of starting out to "have patient ambition". He emphasizes growing the business at a sustainable pace and not rushing for immediate success, as building a solid foundation takes time and careful planning. Book a 20-minute Growth Chat with Troy Trewin to see if you qualify for our upcoming course. Don't miss out on this opportunity to take your small business to new heights! Enjoyed the podcast? Please leave a review on iTunes or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey.     Quotable quotes from our special Grow A Small Business podcast guest: Sustainable growth comes from mastering patient ambition, not chasing instant results. – John St. Pierre True leadership is creating opportunities for others to grow beyond your expectations. – John St. Pierre A business without a clear life plan is destined to run you, not the other way around – John St. Pierre      

When growing your business, how can you differentiate between good advice and bad advice?In this episode, Bill shares a personal story about taking bad advice that cost him millions. He also explores the importance of timing when raising capital and the difference between surface-level advice and experience-based guidance. Topics explored in this episode: - Why a “good story” is an opportune time to bring in investors or partners.- The danger of waiting too long to reach revenue milestones before seeking investment.- How greed and the desire for control can cloud business judgment.- Questioning an advisor's experience behind their recommendations.- How confirmation bias can lead you to seek advice that validates your preferences.Chapters in this episode: (00:20) The Danger of Bad Advice (03:45) The Costly Decision to Wait for a Revenue Milestone(05:32) Missing the Perfect Timing to Raise Capital(07:04) Aligning with Company Values and Goals(08:11) Learning to Probe for Experience Behind AdviceBill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGallBill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today's episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts.Subscribe via Spotify: https://spoti.fi/3PGhWPJSubscribe via Apple Podcasts: https://apple.co/3PKe00uBill on Facebook: https://www.facebook.com/billgall/ Bill on Twitter/X: https://x.com/billgall This episode was produced by Story On Media & Marketing: https://www.successwithstories.com

How did Eugene Tutunikov grow SwissWatchExpo from a local storefront to a $90M+ e-commerce business?In this episode, Bill talks with the CEO of SwissWatchExpo, a retailer of certified authentic luxury Swiss watches, about how he scaled his family business. Eugene shares insights on the importance of timing, customer experience, and focusing on sustainable growth. The conversation dives into lessons learned from pivoting careers, working with family, and navigating market disruptions.Eugene Tutunikov (pronounced “Too-Too-Nikoff”) is a former Wall Street pro who traded spreadsheets for Swiss watches. Topics explored in this episode: - The pivotal role of timing in scaling a luxury e-commerce business.- Offering a personalized, video-based shopping experience.- Building trust through in-house authentication and servicing of watches.- Why compounding growth is more sustainable than hyper-growth.- The impact of super-fake watches on the luxury market and how SwissWatchExpo counters it.- Why focusing on one business model can lead to stronger, long-term success.Chapters in this episode: (01:23) Eugene's Journey from Wall Street to Watches(09:55) The Immigrant Experience and the American Dream(15:19) Lucky Breaks (23:06) Standing Out in a Competitive Market(29:05) Trends in Luxury Watches(34:49) Advice for Scaling UpThanks to Eugene Tutunikov for being on the show! Connect with Eugene on LinkedIn: https://www.linkedin.com/in/eugenetutunikov/ Learn more about the Swiss Watch Expo: http://Swisswatchexpo.com Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGallBill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today's episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts.Subscribe via Spotify: https://spoti.fi/3PGhWPJSubscribe via Apple Podcasts: https://apple.co/3PKe00uBill on Facebook: https://www.facebook.com/billgall/ Bill on...

What are the essential elements of an effective morning routine for executives, entrepreneurs, and business owners?In this episode, Bill breaks down the elements of a powerful morning routine for business professionals. He shares his personal approach to starting the day with mindfulness, gratitude, reading, and planning, while emphasizing the importance of flexibility. Topics explored in this episode: - Creating a morning routine that aligns with your natural rhythm.- Why flexibility in your morning routine leads to better long-term success.- The role of gratitude and mindfulness in setting a positive tone for the day.- How reading and "grazing" on diverse topics can spark creativity and fresh ideas.- The impact of nighttime preparation on a smooth, productive morning.- The importance of balancing productivity with relaxation, such as incorporating a hot tub ritual.- Why a great morning routine isn't about copying someone else's formula.Chapters in this episode: (02:30) Why Every CEO Needs a Personalized Morning Routine(04:44) The Power of Gratitude, Mindfulness, and Self-Awareness(05:50) Reading and Grazing(09:25) Planning and Looking Ahead Before the Workday Begins(09:53) Balancing Structure and Flexibility in Your Routine(13:59) Creating a Routine That Works for YouBill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGallBill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today's episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts.Subscribe via Spotify: https://spoti.fi/3PGhWPJSubscribe via Apple Podcasts: https://apple.co/3PKe00uBill on Facebook: https://www.facebook.com/billgall/ Bill on Twitter/X: https://x.com/billgall This episode was produced by Story On Media & Marketing: https://www.successwithstories.com

In this episode, Steve Fretzin and Ken Hardison discuss:Growing a law firm that runs independently and becomes a sellable assetBuilding relationships and giving value firstUsing structured processes and key metrics to drive predictable growthMentorship, collaboration, and shared expertise Key Takeaways:A law firm can only be sold for real value if it operates independently, maintains a steady case pipeline, and tracks performance through key metrics, ensuring buyers see it as a sustainable business rather than a personal brand.Lawyers who struggle with referrals often fail to ask, lack the right approach, or don't invest time in relationship-building, but those who prioritize value, reciprocity, and consistent engagement create a steady flow of high-quality referrals.Most lawyers lose business due to poor follow-up, but staying top-of-mind with referral sources through personalized thank-yous, occasional gifts, and regular check-ins ensures they continue sending cases your way.True financial success in law comes not from chasing profits but from focusing on genuinely helping people, because when clients and colleagues trust that you care, they are far more likely to send you business. "You get what you want out of life by helping enough other people get what they want out of life.." —  Ken Hardison Be That Lawyer is now syndicated on Above the Law! Catch all our new episodes and my monthly column there—spread the word and help us grow: https://abovethelaw.com/ Thank you to our Sponsors!Rankings.io: https://rankings.io/Rainmakers Roundtable: https://www.fretzin.com/lawyer-coaching-and-training/peer-advisory-groups/ Episode References: Mastering the Rockefeller Habits by Verne Harnish: https://www.amazon.com/Mastering-Rockefeller-Habits-22nd-Anniversary-dp-B0CXCDYCHN/dp/B0CXCDYCHN/ About Ken Hardison: Kenneth L. Hardison is a lawyer, author, and founder of PILMMA, the Personal Injury Lawyers Marketing & Management Association. Known as the "Millionaire Maker," Ken has grown and sold two multi-million-dollar law firms and now helps lawyers across the U.S. grow and scale their law firms to build the practice of their dreams. Connect with Ken Hardison:  Website: https://www.pilmma.org/Email: ken@pilmma.orgLinkedIn: https://www.linkedin.com/in/kenhardison/Twitter: https://twitter.com/PILMMAFacebook: https://www.facebook.com/PILMMAInstagram: https://www.instagram.com/pilmma/ Connect with Steve Fretzin:LinkedIn: Steve FretzinTwitter: @stevefretzinInstagram: @fretzinsteveFacebook: Fretzin, Inc.Website: Fretzin.comEmail: Steve@Fretzin.comBook: Legal Business Development Isn't Rocket Science and more!YouTube: Steve FretzinCall Steve directly at 847-602-6911  Audio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it. 

Why do visionary entrepreneurs like Steve Jobs and Elon Musk need strong operational counterparts like Tim Cook and Gwynne Shotwell? Successful businesses don't just need visionaries. They need strong operational leaders to turn big ideas into reality. This episode highlights the crucial roles of Tim Cook at Apple and Gwynne Shotwell at SpaceX—leaders who ensured consistent execution behind the scenes. Topics explored in this episode: - The myth that a single visionary leader drives business success—why execution matters just as much.- How Steve Jobs relied on Tim Cook to scale Apple into a global powerhouse.- The critical role Gwynne Shotwell plays in running SpaceX while Elon Musk drives innovation.- Characteristics of great second-in-command leaders: consistency, reliability, and people management.- Why hiring a COO or operational leader is not about cloning the CEO but complementing them.- The risks of hiring externally vs. developing leadership talent from within the company.- Strategies for gradually transitioning a new COO into their leadership role.Chapters in this episode:(02:36) Why Musk & Jobs Needed Their Right-Hand Leaders(04:23) Tim Cook & Gwynne Shotwell(06:59) The Key Traits of an Effective Second-in-Command(09:07) Hiring vs. Developing Leadership Talent Internally(12:11) Common Pitfalls in Hiring a COO(13:33) Strong Operational LeadersBill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGallBill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today's episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts.Subscribe via Spotify: https://spoti.fi/3PGhWPJSubscribe via Apple Podcasts: https://apple.co/3PKe00uBill on Facebook: https://www.facebook.com/billgall/ Bill on Twitter/X: https://x.com/billgall This episode was produced by Story On Media & Marketing: https://www.successwithstories.com

We all want to love what we do, but is there really a “dream job” out there that guarantees our career happiness? Experts tell us to “follow our passion”—but what does that even mean? And is it really the key to career fulfillment? In this episode, Matt O'Neill reveals the truth about career happiness and why passion alone won't get you there. Instead of chasing an elusive dream job, you'll discover a revolutionary approach to finding deep satisfaction in your work. Matt shares his personal journey from post-college uncertainty to building a fulfilling career, offering practical strategies for developing rare and valuable skills that create lasting happiness. You'll also learn the four key components that make a job truly wonderful—and how to cultivate them in your current role or future opportunities. If you're ready to transform your professional life and finally feel happy at work, this episode is for you! 0:00 Introduction 5:06 Selling recycled ink 10:12 The four components of workplace happiness 15:47 Developing rare and valuable skills 21:56 Finding purpose in real estate 27:33 The journey to becoming a great CEO 33:09 Seeking autonomy and control in your career 38:15 Embracing the challenge of meaningful work Resources Mentioned: “So Good They Can't Ignore You" by Cal Newport "Outliers" by Malcolm Gladwell "Mastering the Rockefeller Habits" by Verne Harnish "Traction" by Gino Wickman "Purple Cow" by Seth Godin Ready to live a life of Conscious Happiness? Get the book: Good Mood Revolution: Igniting the Power of Conscious Happiness at https://a.co/d/2pgzwpU What is your Good Mood Superpower? Take the Good Mood Assessment to learn your positive strengths here: https://mattoneill.com/good-mood-assessment/ Ready to elevate your happiness? Consider how 1on1 Happiness Coaching with Matt O'Neill could change your outlook on life. Learn more at https://mattoneill.com/coaching/

How can teachers bring their unique styles and passions into the classroom while staying effective?In this episode, Jeff Gargas shares his unexpected journey from musician and college dropout to education innovator. Host Bill Gallagher and Jeff explore the intersections of creativity, resilience, and education, with a focus on engaging audiences and scaling impactful solutions. Jeff Gargas is a four-time college dropout who turned his love of music and creative energy into a thriving career in education. As the co-founder of Teach Better, Jeff helps educators across the country improve their craft with passion, flexibility, and a touch of rock ‘n' roll flair.Topics explored in this episode: - Jeff's journey from being a record label owner to co-founding Teach Better.- Engaging students by capturing their interest right from the start.- How a mastery learning framework empowers teachers to adapt to their unique classrooms.- The challenges of scaling a business, from cash flow issues to team adjustments.- The value of keeping profits in the business.- The buying cycles and funding structures of educational institutions.- The parallels between creating music and fostering creativity in teaching.Chapters in this episode: (02:30) Jeff Gargas: From College Dropout to Education Innovator(05:58) Creativity and Collaboration(12:49) Engaging Students Effectively(19:25) Adaptability in Business and Education(27:22) Founding Teach Better (32:38) Challenges in Scaling: Cash Flow and Team Growth(40:52) Resilience and Building SystemsThanks to Jeff Gargas for being on the show! Connect with Jeff on LinkedIn: https://www.linkedin.com/in/jeffgargas/overlay/photo/ Learn more about Teach Better's community for EDUcreators, educators who create things outside their classrooms: www.teachbetter.com/educreators Get Teach Better, a book co-authored by Jeff: https://www.amazon.com/dp/B07Y5RZ5RX Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGallBill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today's episode? If so, then please leave a review! Help other business leaders discover Scaling Up...

“What is the lesson you want to teach our kids?” “Who do you want to be for our kids?” My wife asked me these questions during a particularly stressful time in my career. They grounded me. Refocused me. Made me prioritize what kind of person—both a dad and a business owner—I wanted to be. In this episode, I explore the following lesson: honesty and vulnerability in leadership can be far stronger than having specific business plans. Topics explored in this episode: - The emotional toll of leading a business through financial uncertainty.- How a supportive family dynamic can provide clarity and motivation.- Asking for help and involving others in problem-solving.- Why vulnerability and honesty strengthen leadership.- How to inspire loyalty and commitment from a team during tough times.- Parents teaching resilience and determination to our children.(00:00) Bill's Personal Story of Challenge(02:13) Facing the Fear of Losing Everything(03:10) A Heartfelt Conversation with My Wife(04:42) Asking for Help(05:56) Rallying the Team with Honesty and Vulnerability(06:29) Courage and TeamworkBill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGallBill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today's episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts.Subscribe via Spotify: https://spoti.fi/3PGhWPJSubscribe via Apple Podcasts: https://apple.co/3PKe00uBill on Facebook: https://www.facebook.com/billgall/ Bill on Twitter/X: https://x.com/billgall This episode was produced by Story On Media & Marketing: https://www.successwithstories.com

In this episode, Dan Ryan interviews Robyn Pratt, the General Manager of the Phoenicia Hotel in Malta and Principal of Impact Consulting Limited. Robyn shares her journey from her upbringing in Australia to becoming a leader in the hospitality industry. She elaborates on the importance of genuine employee engagement and shares her approach to creating a strong service culture that results in both happy employees and loyal guests. Robyn also discusses the unique aspects of Malta and how the island's rich history adds to the charm of the Phoenicia Hotel. This episode provides a deep dive into how authentic leadership and a passion for service can elevate any hospitality operation.Takeaways: Recognize that hospitality is about making people feel special and welcome, just as if they are guests in your own home.Appoint a dedicated person to oversee employee wellness, ensuring that your team feels supported both personally and professionally.Spend time interacting with both guests and employees. Regularly walk around the property to engage with your team and understand their daily challenges.Organize monthly general manager's breakfasts or similar informal gatherings where employees from different functions can share ideas and feedback.Implement programs like Employee of the Month, and consider equitable profit-sharing initiatives to incentivize the entire team.Encourage staff to bring their personalities to their roles. Genuine interactions can significantly enhance the guest experience.Implement comprehensive training programs focused on service culture development and provide opportunities for career growth.Quote of the Show:“ The words are easy to say, we've got these values. What does it mean? What does it mean to deliver a value of caring?” - Robyn PrattLinks:LinkedIn: https://www.linkedin.com/in/robyn-pratt-33011a/ Website: https://www.phoeniciamalta.com/ Shout Outs:0:52 - Hospitality Daily https://www.hospitalitydaily.com/ 0:53 - Josiah McKenzie https://www.linkedin.com/in/josiahmackenzie/ 13:58 - UNESCO https://www.unesco.org/en 15:21 - Condé Nast https://www.condenast.com/ 23:02 - Verne Harnish https://www.linkedin.com/in/verneharnish/ 35:26 - Four Seasons https://www.fourseasons.com/ 38:09 - Marriott https://www.marriott.com/default.mi 48:14 - Knights of St. John https://en.wikipedia.org/wiki/Knights_Hospitaller 

What can business leaders learn from the best sports teams that have had success for decades?In this episode, Sam Walker joins host Bill Gallagher to discuss the leadership secrets of the world's most successful sports teams. From the unassuming captains who drive dynasties to the cultural pillars that make teams legendary, Sam shares powerful insights for business leaders. Sam Walker is the guy who cracked the code on what makes great teams tick. As a former global sports editor at The Wall Street Journal and author of the bestselling book The Captain Class, Sam's obsession with leadership and teamwork has taken him into locker rooms, boardrooms, and beyond.Topics explored in this episode: - The surprising importance of unassuming captains in driving team success.- Why Michael Jordan's leadership wasn't the key to the Chicago Bulls' dynasty.- How a culture of winning defines teams like the New Zealand All Blacks.- Lessons from the 2004 Red Sox and their dramatic midseason turnaround.- Why team success often depends on "invisible" leadership work behind the scenes.- The value of dissent and conflict in building a strong team culture.- How Ted Lasso humorously portrays key lessons about leadership and team dynamics.- Why great leaders prioritize collective success over personal recognition.- The Cuban women's volleyball team's dominance and their innovative approach to practice.Chapters in this episode: (02:20) Meet Sam Walker(05:10) The Role of Captains in Sustained Success(09:50) Bill Cartwright and the Chicago Bulls(15:00) The 2004 Red Sox Story(19:45) The New Zealand All Blacks(27:50) The Cuban Women's Volleyball Team(40:06) Leadership Lessons from Ted LassoThanks to Sam Walker for being on the show! Sam will be the keynote speaker at our upcoming SCALING UP LIVE event on June 10-12, 2025 in Denver, Colorado: https://chiefexecutive.net/scaling-up/ Connect with Sam on LinkedIn: https://www.linkedin.com/in/sam-walker-captain-class/ Learn more about Sam: https://www.bysamwalker.com/ Get Sam's book, The Captain Class: The Hidden Force That Creates the World's Greatest Teams: https://www.amazon.com/dp/0812997190 Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGallBill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up...

In this insightful episode, Verne Harnish, renowned author and founder of Scaling Up, shares powerful strategies to scale your business effectively. Learn how to maintain focus, foster innovation, align your team, and build a strong company culture while navigating the challenges of rapid growth. Gain actionable advice on leadership, customer engagement, and leveraging global opportunities to achieve sustained success. This conversation is packed with practical tips and inspiring stories for entrepreneurs and business leaders alike. Our Sponsor, The Personal Development School: This podcast is sponsored by The Personal Development School, offering an exclusive 50% OFF their All-Access Pass for the Inside Personal Growth audience! Transform your attachment style and unlock stronger relationships with expert-led courses, live webinars, and interactive study groups. Your attachment style shapes your relationships, self-worth, and beliefs. Thais Gibson, a leading expert at The Personal Development School, has created a revolutionary approach to help you heal, grow, and build lasting connections. Don't miss this chance to access powerful tools at half the price. Discount Link: https://attachment.personaldevelopmentschool.com/greg-voisen Or simply use the coupon code: IPG50

Derek interviews entrepreneur and consultant, Herb Cogliano. Herb leads his own advisory practice leveraging the Scaling Up Performance Platform, described in Verne Harnish's award-winning book, Mastering the Rockefeller Habits-Scaling Up. As a Business Coach, experienced CEO Scaling Up Practitioner, and Professor of the Scaling Up Masters Business Course, he has learned firsthand what it takes to overcome many business challenges. Herb is pursuing his passion of working with leaders of growth companies to achieve more freedom by helping them create industry leading strategies, a culture of accountability, flawless execution along with a healthy cash flow within their organizations. Herb was formerly CEO of Sullivan and Cogliano Designers, a 53-year privately held family owned, Technology Staffing and Workforce Solutions firm and in 1993, he also founded the Sullivan and Cogliano education business. Sullivan and Cogliano joined a select group of companies that have appeared on the Inc. 5000 Fastest Growing Company list multiple times. The Inc. 5000 is ranked according to percentage revenue growth over a four-year period. This achievement puts us in a unique position, especially if you consider that over 27 million businesses are registered in the USA. His firm was a Multiyear recipient of Boston and South Florida Business Journal Best Places to Work Award. This honor recognizes Sullivan and Cogliano achievements for changing the business landscape, in creating a positive work environment that attracts and retains employees through a combination of employee satisfaction, working conditions and company culture. Learn more at https://www.aspiregrowthadvisors.com/

Scaling Up Your Business with Herb Cogliano: Expert Insights AspireGrowthAdvisors.com About the Guest(s): Herb Cogliano is an experienced international executive business coach and CEO with expertise in scaling businesses. Leading his advisory practice, Herb utilizes the "Scaling Up" performance platform, derived from Verne Harnish's book "Mastering the Rockefeller Habits," to help business leaders achieve more freedom, develop accountability within their teams, and foster strong economic strategies. He is passionate about aiding growing companies to achieve industrial leadership by ensuring healthy cash flow and driving flawless execution. Herb formerly served as CEO of Sullivan and COO Designers, a distinguished technology staffing and workforce solutions firm. Episode Summary: In this episode of "The Chris Voss Show," host Chris Voss engages in an insightful discussion with Herb Cogliano, an international executive business coach and expert in scaling businesses. Herb shares vital strategies on how to elevate growth companies by instilling a sense of purpose through profit, fostering accountability, and driving flawless execution. Through his journey from an entrepreneurial family background to his current role, Herb explains how he supports business owners and leadership teams in achieving a higher valuation and reducing workplace drama. Herb offers detailed methodologies on overcoming the substantial barriers that business owners face while scaling up, particularly the challenges of leadership, sales and marketing, and innovating within rapidly changing market dynamics. Central to this discussion is the concept of building a high-value business with clear metrics for success, transparent accountability, and an active leadership role. Utilizing his experience and insights, he articulates how businesses can adapt to innovation, refine their market positions, and enhance cash flow to secure growth funding. Key Takeaways: Herb emphasizes the significance of building a company that aligns profits with purpose, thereby making substantial impacts on communities, clients, and employees. Identifying and nurturing next-level leadership within companies is crucial for effective scaling and achieving sustained growth. The episode outlines the necessity of creating clear, measurable KPIs to ensure employees understand their roles and performance expectations. Herb sheds light on the ongoing changes in remote work culture and its implications for company structures and employee satisfaction. Leadership accountability and consistent follow-up are paramount to ensuring robust decision-making and efficient business operations. Notable Quotes: "The more employees, the more locations, the more clients, the complexity to run the business increases and we get stuck." "You need a company that can show consistent growth — whether it's in sales, gross margin, profitability, or cash." "I think a company is a combination of our collective talents, and when we put those talents to good use, normally good outcomes happen." "Most entrepreneurs are very good in the beginning at delegating, but have a problem when they go to those people later." "We are a lifestyle company, some of us, and we enjoy keeping it small and focused. Nothing wrong with that."

Got peak performance? How can leaders use science to optimize their daily routines for better outcomes?In this episode, Bill chats with Dr. Carla Fowler, MD PhD about the intersection of science and leadership. Dr. Fowler shares how her medical background informs her coaching approach, offering insights on stress management, focus, and decision-making.Dr. Carla Fowler, MD PhD, is a high-energy performance coach who blends her expertise with a passion for helping leaders thrive. As the founder of THAXA, she's on a mission to turn science-backed strategies into game-changing results for her clients.Topics explored in this episode: - The physiological impact of stress on leadership and decision-making.- Lessons from the medical field that translate to coaching and business leadership.- Prioritizing tasks to achieve significant goals.- How clarity and alignment can boost team motivation and performance.- Separating ideation from execution.- Strategies for balancing creative vision with practical business actions.- Why experimentation and curiosity are vital for personal and organizational growth.- The role of play in maintaining high performance and avoiding stagnation.Chapters in this episode: (02:01) Meet Dr. Carla Fowler(05:16) The Science Behind Leadership (10:19) Transitioning from Medicine to Coaching(18:05) The Importance of Focus in Leadership(24:46) Aligning Team Priorities (35:14) Experimentation and Growth: Lessons from Science(45:29) Play, Passion, & Quality of LifeThanks to Dr. Carla Fowler for being on the show! Learn more about Dr. Fowler and THAXA Executive Coaching: https://www.thaxa.com/ Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGallBill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today's episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts.Subscribe via Spotify: https://spoti.fi/3PGhWPJSubscribe via Apple Podcasts: https://apple.co/3PKe00uBill on Facebook:

Welcome to another episode of The Savvy Dentist Podcast Summer Series. We're going back into the archives, rummaging through the vault, finding the best bits of the best episodes and we're taking those vignettes and those snippets and we're combining them together to form one single episode around a particular theme or topic. And the topic for this episode is creating great business systems. Every business on the planet needs great systems, and dental practices are no exception. But what does great systems mean? Well, most people have their systems documented sitting up in a folder somewhere on a bookshelf gathering dust and no one ever follows them. So for us, great systemisation involves not just documenting the systems, but having those systems followed by all your team. And when you get this right, what's going to happen is your patients are going to have the most amazing experience within your practice. They're going to have the best possible clinical care, they're going to receive the best possible customer service, and they're going to be raving fans about your practice. On top of this, when you have new team members, you're going to onboard them faster. In this episode of The Savvy Dentist Podcast you're going to hear from Verne Harnish, the author of scaling up. You're going to hear from Dr. Glenn Richards, who is the founder of greencross vets. One of the sharks on shark tank. You're going to hear from Dave Jennings who wrote the book systemology. Your life is going to get simpler, easier, and better because you have great systems in your practice. [03:03] - How To Scale Up Successfully with Verne Harnish (episode #47) [08:03] - Simplify and Scale Your Practice – Marissa Roberts (episode #392) [14:38] - Scaling Up with Greencross Vets Founder Dr Glen Richards (episode #385) [20:12] - How to Scale your Practice Predictably – Peter Mohr (episode #376) [28:39] - Systems that Actually Work – David Jenyns (episode #261)

In this episode, we've got six of the best clips from six dynamic guests of the Scaling Up Business podcast from 2024. (0:00) Scott Ramey: Defining Leadership StylesScott discusses how to identify your unique leadership style and leave a lasting impression.Scott is a corporate leadership expert with a passion for helping professionals define their unique styles. (1:41) Guy Kawasaki: Surviving the Steve Jobs TestGuy shares his experience navigating a high-stakes moment with Steve Jobs.Guy is a Silicon Valley veteran and former Apple evangelist known for his storytelling and entrepreneurial insights. (5:36) Derrick Mains: The Myth of Hustle CultureDerrick critiques hustle culture and emphasizes the importance of smarter work strategies.Derrick is an operational strategist dedicated to helping organizations save time and resources.(10:49) Casey Brown: Pricing with ConfidenceCasey explores the psychology of pricing and how to avoid underestimating your value.Casey is a pricing consultant and founder of a firm that helps businesses confidently charge their true value. (16:08) Chip Conley: Midlife Reinvention and CuriosityChip discusses creating space for curiosity and embracing midlife transformations.Chip is an entrepreneur, bestselling author, and founder of the Modern Elder Academy. (20:51) Chris Gronkowski: Lessons from Sports to BusinessChris highlights the transferable lessons from sports, including teamwork and time management.Chris is a former NFL player turned entrepreneur who runs a successful business in the fitness space. Thanks to everyone who guested on the Scaling Up Business podcast in 2024!Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGallBill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today's episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts.Subscribe via Spotify: https://spoti.fi/3PGhWPJSubscribe via Apple Podcasts: https://apple.co/3PKe00uBill on Facebook:

Originally aired in February of this year, this episode revisits timeless insights from Michael E. Gerber, author of The E-Myth Revisited and one of the world's most renowned thought leaders on small business success.What does it take to build a business that operates without relying entirely on you? How do you design systems that scale while staying true to your vision and values?In this episode, Bill Gallagher reconnects with Michael to explore foundational principles for creating scalable systems and impactful businesses. Michael reflects on his journey, the lessons from his bestseller, and why the concepts from The E-Myth remain as relevant today as ever.Topics explored in this episode:- The key difference between owning a business and having a job.- Why most small businesses fail—and how to avoid the pitfalls.- The Eightfold Path to evolving a company from 1 to 1,000 employees.- The critical role of storytelling in creating a lasting legacy.- Lessons from McDonald's and other scalable business models.- Why repeatability and ritual are at the heart of business success.Chapters(02:00) Michael's Accidental Journey into Business(09:30) The Importance of a Selling System(17:00) Lessons from McDonald's: Building Scalable Systems(22:00) The Dream, Vision, Purpose, and Mission Framework(31:00) Practice, Ritual, and Mastery in Business(45:00) Addressing Remote Work through Timeless Principles(50:00) The Eightfold Path: Evolving a Company from 1 to 1,000Michael E. Gerber has spent over 40 years revolutionizing the way small businesses operate, starting with the principles in his global bestseller, The E-Myth Revisited. His work has inspired millions of entrepreneurs to systematize their businesses, transform their approach, and build enterprises that thrive without them.Learn more about Michael's transformational programs: MichaelEGerber.comJoin Michael in The Dreaming Room: A six-week immersive experience to awaken the entrepreneur within.Connect with Michael:LinkedIn: https://www.linkedin.com/in/michaelegerbercompanies/Twitter/X: https://twitter.com/michaelegerberVisit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today's episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts.Subscribe via Spotify: https://spoti.fi/3PGhWPJSubscribe via Apple Podcasts: https://apple.co/3PKe00uBill on Facebook: https://www.facebook.com/billgall/ Bill on Twitter/X:

In this episode of Grow a Small Business, host Troy Trewin interviews Solomon Thimothy, founder of ClickX, about his journey from freelancing in a café to leading a team of 80 across multiple business ventures. Solomon shares insights on building sustainable growth, mastering lead generation, and his proven Growth Formula. Learn how his focus on systems, partnerships, and mindset helped him scale ClickX and beyond over 18 successful years. Why would you wait any longer to start living the lifestyle you signed up for? Balance your health, wealth, relationships and business growth. And focus your time and energy and make the most of this year. Let's get into it by clicking here. Troy delves into our guest's startup journey, their perception of success, industry reconsideration, and the pivotal stress point during business expansion. They discuss the joys of small business growth, vital entrepreneurial habits, and strategies for team building, encompassing wins, blunders, and invaluable advice. And a snapshot of the final five Grow A Small Business Questions: What do you think is the hardest thing in growing a small business? According to Solomon Thimothy, the hardest thing in growing a small business is getting out of your own way. Many entrepreneurs struggle to delegate and scale because they want to handle everything themselves. He emphasizes the importance of shifting from doing the work to leading, building systems, and trusting others to take ownership. Overcoming this fear and mindset is critical to achieving sustainable growth. What's your favourite business book that has helped you the most? Solomon Thimothy highlights that his favorite business books are those focused on personal development, like those by Brian Tracy. He believes these books are instrumental in shaping the mindset needed to tackle challenges and grow a business. For tactical advice, he recommends scaling-focused books like Scaling Up by Verne Harnish and The E-Myth Revisited by Michael E. Gerber, which teach how to build systems and create a scalable business structure. Are there any great podcasts or online learning resources you'd recommend to help grow a small business? Solomon Thimothy recommends How I Built This by Guy Raz as one of his favorite podcasts, offering inspiring stories behind successful businesses, and also mentioned Business Wars as a valuable resource for understanding competitive dynamics between top brands. While he prefers books for professional development, consuming several at a time through Audible and AI-assisted tools, Solomon emphasizes the importance of personal development and mindset-focused materials early in a business journey, followed by tactical and scaling-oriented resources as the business grows. This reflects his belief in continuous learning to drive small business success. What tool or resource would you recommend to grow a small business? Solomon Thimothy highlighted google.com as a powerful and versatile tool for growing a small business. He emphasized that advanced search techniques on Google can provide a wealth of information and solutions, often outperforming more specialized tools. Solomon described Google as "the original chat GPT," offering immense value for resourceful business owners without requiring additional subscriptions or tools. What advice would you give yourself on day one of starting out in business? Solomon Thimothy's advice to himself on day one of starting out in business would be to take more risks. He reflected on how fear and uncertainty in his early years held him back from taking on larger projects, despite their potential for monumental growth. Book a 20-minute Growth Chat with Troy Trewin to see if you qualify for our upcoming course. Don't miss out on this opportunity to take your small business to new heights! Enjoyed the podcast? Please leave a review on iTunes or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey.     Quotable quotes from our special Grow A Small Business podcast guest: Success is built on systems, not shortcuts. The right systems can scale your business beyond your wildest dreams – Solomon Thimothy Partnerships that focus on serving customers, not just profits, are the ones that truly last – Solomon Thimothy Growth happens when you master acquisition, retention, and the mindset to keep pushing forward – Solomon Thimothy      

How do you use public speaking to strategically advance your business, career, or projects?In this episode, Blair Bryant Nichols shares insights on how to build a speaking platform that connects with audiences and helps achieve your goals. Blair founded BBN Creative Management, where he coaches entrepreneurs, executives, and subject-matter experts on how to craft impactful public personas and compelling keynotes.Topics explored in this episode:- Why storytelling is the key to connecting with your audience.- Common mistakes speakers make—and how to avoid them.- The importance of identifying your niche audience and tailoring your message.- How to make virtual speaking engagements look and feel as dynamic as live ones.- Strategies for turning unpaid talks into major business opportunities.Chapters:(02:30) Blair's Journey from Publishing to Speaking Management(08:15) What Makes a Keynote Memorable(14:00) Virtual Speaking: Technology Tips and Tricks(21:30) Turning Your Expertise into a Speaking Platform(33:20) How Public Speaking Drives Business GrowthThanks to Blair Bryant Nichols for being on the show!Learn more about Blair and his services at bbncreativemanagement.com Connect with Blair: https://www.linkedin.com/in/blairbnichols/ Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGallBill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today's episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts.Subscribe via Spotify: https://spoti.fi/3PGhWPJSubscribe via Apple Podcasts: https://apple.co/3PKe00uBill on Facebook: https://www.facebook.com/billgall/ Bill on Twitter/X: https://twitter.com/billgall This episode was produced by Story On Media & Marketing:

Entrepreneurs are always looking for an edge to stand out from their competition. One of the best ways to do this is by attracting and retaining driven talent and building a culture and atmosphere that the teams and customers enjoy working with. And that's precisely what today's guest has been doing for over two decades. Veronique James is the CEO and founder of the James Agency, a full-service integrated marketing agency in Scottsdale, Arizona, where she's worked with clients like USA Pickleball, Northern Arizona University, Travel Costa Mesa, and the Phoenix Children's Foundation, to name just a few. She prides herself on building a respectful, honest, and ego-free environment and helps clients connect their brand to their audience with authenticity. In our conversation, she shared how she finds moments of calm in her hectic schedule, the hard lessons that helped her build a high-performance luxury agency that retains clients and talent, and the mistakes that so many businesses make when trying to find their ideal customers. In this podcast interview, you'll learn: How Veronique's first job at a marketing agency showed her what not to do as she started to build and grow her business. Why the James Agency avoids churning employees, stays lean, and maintains a strong culture even when scaling. Why customers are hungrier than ever for authenticity. How Veronique is using AI as a supplement–not a replacement–at work. What Veronique did during the COVID pandemic to avoid cutting a single employee, maintain culture, and keep up morale during what was otherwise a very challenging year for her business. How to screen prospective clients early on–and help a client that isn't a good fit leave on their own. Interview Resources The James Agency The James Agency on LinkedIn | Facebook | Instagram | X/Twitter Veronique James on LinkedIn | Instagram | X/Twitter EO Rim to Rim to Rim Brené Brown Megan Simoes Audible Scaling Up Compensation: 5 Design Principles for Turning Your Largest Expense into a Strategic Advantage by Verne Harnish, Sebastian Ross  

How do you make your product or service something that people actually want or need? In this episode, Laurier Mandin shares insights on how to create products that move beyond "nice-to-have" into the realm of "must-have," breaking down his framework, the Coveted Condition. Laurier (pronounced "Lore-Yay") has a knack for uncovering the psychology behind buyer decisions. He helps companies craft irresistible products that customers can't live without and is the founder of Graphos, a product marketing agency. Topics explored in this episode: - Laurier's book, I Need That, which is about creating and marketing products people are compelled to buy. - The importance of validating a product idea before going all-in.- The “Coveted Condition” framework for understanding buyer psychology and creating must-have products.- How the dog brain (limbic system) drives purchasing decisions and why logic often takes a back seat.- Why innovators overvalue their products by three times.- Why products need to be ten times better to break through the status quo.- Case studies of product failures, including a noisy ultrasonic sanitizer and a rushed tech launch by Sprint.- The tension between entrepreneurial ambition and personal serenityChapters in this episode: (02:30) Laurier's Early Product Obsession(10:01) How Buyers Decide What They "Need"(17:31) Lessons from Product Successes and Failures(24:06) The Critical Role of Validation in Product Development(34:28) Multi-Million Dollar Mistakes(43:56) The Neuroscience Behind PurchasingThanks to Laurier Mandin for being on the show! Learn more about Laurier: http://lmandin.com and https://www.linkedin.com/in/lmandin Get Laurier's book, I Need That: Creating and Marketing Products People Are Compelled to Buy: https://www.amazon.com/dp/B0DHLDZWRR Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGallBill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today's episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts.Subscribe...

How can entrepreneurs ensure their businesses are sellable in any market?In this episode, Justin Goodbread shares his expertise on scaling businesses and maximizing their value. He discusses the importance of planning for an exit, avoiding owner dependence, and leveraging value drivers to create a sellable company. Through personal anecdotes and practical strategies, Justin offers a roadmap for entrepreneurs to achieve freedom and financial success.Justin Goodbread is an entrepreneur, author, and business advisor. Having built and sold multiple companies, Justin brings a passionate, hands-on approach to helping other entrepreneurs grow their businesses profitably while creating sustainable value.Key topics explored in this episode: - The difference between a profitable business and a valuable one.- Why 80% of a business owner's net worth is often tied up in their company.- Why only a fraction of owners are satisfied with their exit price.- The dangers of owner dependence and how to overcome it.- Stories of entrepreneurs who successfully pivoted during crises.- How to balance passion for business with personal priorities.- Why you should sell your business when you don't have to.Chapters in this episode: (02:30) Justin Goodbread's Entrepreneurial Journey(08:15) The Shocking Truth About Business Value Statistics(15:00) Why Most Businesses Aren't Sellable(21:45) How to Avoid Owner Dependence(37:00) The Importance of Work-Life Balance for EntrepreneursThanks to Justin Goodbread for being on the show! Learn about Justin's Value Growth Academy: https://www.justingoodbread.com/academy Connect with Justin on LinkedIn: https://www.linkedin.com/in/justingoodbread/ Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGallBill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today's episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts.Subscribe via Spotify: https://spoti.fi/3PGhWPJSubscribe via Apple Podcasts: https://apple.co/3PKe00uBill...

This week, we're replaying an insightful conversation between Jeff and Verne Harnish, renowned author and leadership expert. In this episode, Verne shares timeless wisdom on leadership, values, and navigating change. He highlights the importance of continuous learning and adaptability in today's fast-evolving business world. Together, Jeff and Verne explore how fostering healthy conflict and open communication within teams leads to better decisions and stronger trust. They also discuss how core values serve as essential guiding principles for leaders and employees, shaping a thriving organizational culture. Packed with actionable strategies and real-world examples, this replay offers valuable tools for driving growth and innovation in any organization.

Dan and Ian traveled to Barcelona with 12 other CEOs and founders to spend the week with Scaling Up author Verne Harnish. These are the 8 biggest takeaways from the week that you can apply to your own business. Chapters: (00:00:21) Introduction (00:00:34) Insights from the Barcelona CEO Boot Camp (00:07:52) The Job to Be Done Framework (00:12:04) Using the Q4 Method for Customer Insights (00:14:08) Finding a 10X Cost Advantage (00:16:51) The Importance of Understanding Your Solution (00:17:27) Thinking Big: The 10x Mindset (00:23:27) Wealth Through Transactions (00:24:54) The CEO's Role in Increasing Valuation (00:27:29) Defining the Soul of the Company (00:30:55) Triage for Overwhelmed Companies (00:34:51) The Power of Scoreboards Useful links: Connect with other entrepreneurs (https://dynamitecircle.com/join-dc/) Coaching for $250K+ founders (https://dynamitecircle.com/dc-accelerator) Community for 1M+ founders (https://dynamitecircle.com/dc-black) Hire remote talent (https://remotefirstrecruiting.com/) Find a remote job (https://dynamitejobs.com/) Follow us on Instagram (https://www.instagram.com/tropicalmba/) Past guests on TMBA include Cal Newport, David Heinemeier Hannson, Seth Godin, Ricardo Semler, Noah Kagan, Rob Walling, Jay Clouse, Einar Vollset, Sam Dogan, Gino Wickam, James Clear, Jodie Cook, Mark Webster, Steph Smith, Taylor Pearson, Tommy Griffith, Justin Tan, Matt Gartland, Travis Jamison, Ayman Al-Abdullah, Tynan, Brian Balfour, Nick Huber, Mike Michalowicz, Greg Crabtree, Jordan Gal Additional episodes you might enjoy: How do you grow from 7 to 8 figures? (https://tropicalmba.com/episodes/from-7-to-8-figures) The 4 Most Eye-Opening Lessons I've Learned From My Coaching Clients (https://tropicalmba.com/episodes/4-eye-opening-lessons) Only 3 Ways to Grow…What Would Plato Do (https://tropicalmba.com/episodes/three-ways-grow-business)

Why is creating memorable experiences more crucial than ever in today's event industry?In this episode, Bill speaks with Rennie Colelli about his inspiring journey from a teenage DJ to leading a top-tier AV production company. Rennie shares how he scaled his business twice, first in social events and later in corporate, emphasizing the importance of trust, innovation, and strategic reinvention. The discussion offers valuable insights for entrepreneurs looking to navigate growth, overcome challenges, and deliver world-class experiences.Rennie Colelli is a dynamic entrepreneur who turned his passion for music and live entertainment into a thriving event production business, bb Blanc.Key topics that Bill and Rennie explore in this episode: - The challenges of scaling a business.- How delivering unforgettable experiences builds lasting client relationships.- Why corporate events offer broader opportunities compared to social events.- Insights on technical innovations transforming live and virtual event production.- How bb Blanc turned a holiday party from a declining tradition to a sold-out phenomenon.- The significance of clear vision and ambition in scaling a multi-million dollar business.Chapters in this episode: (03:15) From Teenage DJ to Entrepreneur(11:00) Scaling Rennie's First Business(15:22) The Decision to Start Fresh(18:13) Breaking into the Corporate Market(23:14) Navigating Growth(34:10) The Future of EventsThanks to Rennie Colelli for being on the show! Connect with Rennie on LinkedIn: https://www.linkedin.com/in/rennie-colelli/ Learn more about bb Blanc: https://www.bbblanc.com/ Follow bb Blanc on Instagram: https://www.instagram.com/bbblancevents/ Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGallBill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today's episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts.Subscribe via Spotify: https://spoti.fi/3PGhWPJSubscribe via Apple Podcasts:

How can businesses personalize their customer experience at scale?This episode explores the power of personalization in the age of AI and how businesses can leverage data to create a delightful customer experience. David Edelman discusses the challenges and benefits of personalization, and provides examples of companies that are doing personalization well, such as Cisco, Marriott, and Aetna.David Edelman is a personalization guru who's been shaking things up in the business world with his innovative ideas. From Harvard Business School to McKinsey and Aetna, he's got the know-how to help companies scale up their personalization game and create those "wow" customer experiences. He's also the co-author (with Mark Abraham) of Personalized: Customer Strategy In The Age of AI. Key topics Bill and Dave explore in this episode: - Personalization is not just a marketing tactic, but a holistic customer experience that requires cross-functional collaboration. - Companies need to shift their mindset from volume to value and focus on providing a personalized experience that delights customers without being creepy. - AI can be used to enhance personalization by predicting customer needs and preferences. - Data is essential for personalization, and companies need to gather both explicit and implicit data to understand their customers' needs and preferences. - Companies have to avoid overwhelming customers with too much information. - Personalization allows companies to differentiate themselves by providing a unique and valuable customer experience. Chapters in this episode: (02:42) Personalizing Music (07:51) Delight vs. Annoyance in Personalized Experiences (12:34) The Risk of Over-Personalization and the Aetna Example (14:52) Sungevity: A Case Study in Personalization Done Right (19:43) Cisco: Two Approaches to B2B Personalization (26:40) Marriott's Quest for Personalized Hospitality (31:45) The Value of Asking QuestionsThanks to David Edelman for being on the show! Learn more about Dave at Edelman Advisory Services: https://www.edelmanadvisoryservices.com/ Get Dave's book: Personalized: Customer Strategy In The Age of AI: https://www.amazon.com/dp/1647826276 (co-authored with Mark Abraham)Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGallBill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people,...

In this podcast episode, Dr. Jonathan H. Westover talks with Rich Russakoff about why CEOs burn out and self sabotage. Rich Russakoff (https://www.linkedin.com/in/richrussakoff/) is an internationally acclaimed business coach, speaker, author, and serial entrepreneur. As President and CEO of ‘Coach to The Best', Rich guides CEOs and entrepreneurs throughout the world. Rich is always in demand as a speaker, and has spoken at INC Magazine Conferences, the Fortune Growth Summit, The International Franchise Association, and at over 100 other entrepreneurial conferences and workshops throughout the world. He has also been a member of the faculty on the Entrepreneurial Masters Program at MIT for the past 20 years. He writes a daily email called Food For Thought, which is the basis of his books, People, Time & Money: Volume One, published last June, and People, Time & Money: Volume Two which was published in July. He is also the author of How to Make Banks Compete to Lend You Money and the chapter on bank financing in Verne Harnish's NYT's bestselling book Rockefeller Habits. Rich's articles have appeared in CBS Moneywatch, CNN's Ask the Expert, and the Austin Business Journal.  Check out all of the podcasts in the HCI Podcast Network!