Podcasts about goldmine software

In this enlightening episode of Distributed Conversations, host Warren Whitlock and guest John Ferrara dive deep into the evolving landscape of customer relationship management (CRM) in an AI-driven world. The discussion explores the delicate balance between leveraging new technology and maintaining authentic human connections in business relationships. Through personal anecdotes and industry insights, Ferrara shares his perspective on how CRM systems have shifted from their original purpose of relationship building to becoming mere reporting tools. The conversation touches on crucial topics such as the role of AI in customer service, the importance of preparation in business interactions, and the future of integrated communication channels. Particularly interesting is their discussion of the "60% principle" - the concept that establishing relationships requires significant initial energy, but maintaining them needs much less effort. The episode concludes with valuable insights about privacy in the digital age and the enduring importance of personal relationship management. Both host and guest emphasize that while AI and automation can enhance efficiency, the human element remains irreplaceable in building meaningful business relationships. This conversation is essential listening for professionals seeking to understand how to maintain authentic connections in an increasingly digital business landscape. --- **About John Ferrara** John Ferrara is a pioneering figure in the CRM industry and the founder of Nimble. Before Nimble, he founded GoldMine Software in 1989, which became one of the first successful contact management and CRM platforms. Known for his relationship-centric approach to business, Ferrara has been instrumental in shaping how companies manage and nurture customer relationships. He is frequently sought after as a speaker and thought leader in the CRM, social sales, and digital transformation spaces. His philosophy centers on the belief that success in business comes from helping others achieve their dreams. **About Warren Whitlock** Warren Whitlock is a digital business development strategist and host of Distributed Conversations. A pioneer in social media and digital marketing, he has been ranked among the top social media influencers since the early days of online marketing. Warren is known for his forward-thinking approach to technology adoption and his ability to spot emerging trends in digital transformation. As a consultant and speaker, he helps businesses understand and adapt to technological changes while maintaining focus on human relationships. His expertise spans digital marketing, blockchain technology, and the integration of new technologies in business processes.

Ep #164 - My guest today is Jon Ferrara, a business pioneer and the creator of CRM solutions. Jon is a noted speaker on topics such as "Social Media’s Effects on Sales and Marketing" and he has been recognized by publications like Forbes for his work and industry contributions. Jon pioneered relationship management as the co-founder of GoldMine Software, one of the earliest innovations in CRM and marketing automation. Today, Jon continues to innovate with the launch of Nimble, his most recent venture into the software world. Nimble is now a leading Social Sales and Marketing CRM. In today's interview, we dive into Jon's entrepreneurial journey and how his new software, Nimble, can help business owners to become more effective and efficient. There's a lot to learn from Jon's experience and his history as an industry pioneer. Enjoy the interview! Learn More About Jon Ferrara's Nimble Software: Activate a 30 Day Free Trial of Nimble at: https://www.nimble.com/offers/growfaster/ After your trial, save 40% off your first three months with the software using promo code "JON40" (without the quote) Contact Jon Ferrara by email at: jon@nimble.com Connect with Jon Ferrara on Social Media: Twitter: https://twitter.com/jon_ferrara LinkedIn: https://www.linkedin.com/in/jonvferrara/ Whether you are new to The Driven Entrepreneur Podcast or are a fan, please don't forget to rate, review and subscribe to the show. Your support and your reviews help this show to attract prolific guests and to provide the best listening experience possible. Also, I love to hear from the fans and listeners. Please share your feedback, guest suggestions, or ideas for show topics with me on social media. Follow Matt Brauning on Social Media: Facebook: https://www.facebook.com/mattbrauning Instagram: https://www.instagram.com/mattbrauning/ Twitter: https://twitter.com/mattbrauning Visit Matt Brauning's Websites: www.mattbrauningpodcast.com www.fireboxbook.com Get a copy of my brand new book, "The Firebox Principle," on Amazon: https://www.amazon.com/Firebox-Principle-Drives-Every-Entrepreneur-ebook/dp/B07FDKK9QW

Happy Monday, Let's Talk Sales! listeners! This episode's featured guest is Jon Ferrara. Jon is the Founder and CEO of Nimble, a CRM solution for small to mid-sized businesses. He's also the Creator and Co-Founder of Goldmine Software, the first CRM, and has won multiple awards including the Forbes Top 10 Social Salespeople and Forbes […] The post Let’s Talk Sales! Sales Success with Jon Ferrara – Episode 189 appeared first on Criteria For Success.

To save on your next domain, visit https://Hover.com/hack Jon Ferrara is an entrepreneur and pioneer in customer management software. He is best known as the co-founder of GoldMine Software. Him a a business partner started Goldmine in 1990, grew it to $25 million in annual revenue in 1999 when it was acquired for $83 million. He took a brief retirement before jumping back into building products. He is currently the founder of Nimble, an award-winning social sales, and marketing CRM for individuals and teams. In this conversation, we discuss: Why you need to sell people a better version of themselves Using social media and strategic content sharing to scale your business The 3 P's Purpose Plan: Passion, Purpose, Plan Now, let's hack... Jon Ferrara.

Listen on iTunes while you're sneaking a cookie Paul Petersen, GM and VP of Goldmine Software shares his struggles from a young man to adjust to the realities of business.  He has worked for 7 CEO’s as a senior manager and each taught him that he must consider being: ----more---- Adaptability: He had to accept and participate in change; He has had 7 CEOs – all good guys, but different. He chose to participate rather than fight it (excepting criminal or ethical lapses) An “idea” is NOT a “plan”: many a good idea goes unfulfilled for want of execution. Have an idea? Enlist others to help -- have a bias for action. Communicating is hard – He learned more from listening than speaking. And by listening, he was more relevant for what  he heard No one Cares what you did (or know) – only what you do now. No one says “tell us about software in the old days, Mr. Petersen” or cares about his thoughts on Fleetwood Mac before the girls joined. Make your boss look good (and team) – don’t be a kiss ass, but be supportive, do what you can to help others succeed; offer praise, cooperation – and phrase critiques gently. Lastly Bonus: have coping strategies: Pick your battles, be active, do stuff /press on About Paul Petersen Petersen is the general manager and vice president of the GoldMine.   His career spans working with sales & marketing systems and process having developed, managed, and sold for companies including McDonald's Corp, General Electric, Symantec, Allied Van Lines and now has 16 years with CRM background at GoldMine.  He holds a JD from Loyola University of Chicago and was one of the first to be awarded  the Professional Certified Marketer designation by the American Marketing Association.   About GoldMine Headquartered in Salt Lake city, UT, GoldMine is “published” by Ivanti.  Goldmine is a leading provider of CRM Solutions for small and mid-sized businesses worldwide.  More than 25 years ago, GoldMine helped pioneer the CRM industry and they have been around for so many years because of their focus on being simple, affordable and proven.   More:   Are tacos “content”? How to leverage digital marketing everyday How to Speed Up Customer Acquisition & Win Big Contracts with Jill Konrath  

Listen while you're sneaking a cookie on iTunes This is an on-going series of interviews with executives on SLMA Radio and CRM Radio. Paul Petersen, GM and VP of Goldmine Software shares his struggles from a young man to adjust to the realities of business.  He has worked for 7 CEO’s as a senior manager and each taught him that he must consider being: Adaptability: He had to accept and participate in change; He has had 7 CEOs – all good guys, but different. He chose to participate rather than fight it (excepting criminal or ethical lapses) An “idea” is NOT a “plan”: many a good idea goes unfulfilled for want of execution. Have an idea? Enlist others to help -- have a bias for action. Communicating is hard – He learned more from listening than speaking. And by listening, he was more relevant for what  he heard No one Cares what you did (or know) – only what you do now. No one says “tell us about software in the old days, Mr. Petersen” or cares about his thoughts on Fleetwood Mac before the girls joined. Make your boss look good (and team) – don’t be a kiss ass, but be supportive, do what you can to help others succeed; offer praise, cooperation – and phrase critiques gently. Lastly Bonus: have coping strategies: Pick your battles, be active, do stuff /press on About Paul Petersen Petersen is the general manager and vice president of the GoldMine.   His career spans working with sales & marketing systems and process having developed, managed, and sold for companies including McDonald's Corp, General Electric, Symantec, Allied Van Lines and now has 16 years with CRM background at GoldMine.  He holds a JD from Loyola University of Chicago and was one of the first to be awarded  the Professional Certified Marketer designation by the American Marketing Association.   About GoldMine Headquartered in Salt Lake city, UT, GoldMine is “published” by Ivanti.  Goldmine is a leading provider of CRM Solutions for small and mid-sized businesses worldwide.  More than 25 years ago, GoldMine helped pioneer the CRM industry and they have been around for so many years because of their focus on being simple, affordable and proven.   More:   What do you do with a Naked Sales Lead?   Marketing Myths and ROI      

In today's episode of The Art of Passive Income, Mark and Scott talk to Jon Ferrera, a technology entrepreneur who pioneered the first CRM software back when computers were a commodity that weren't in every household.  Tired of using day planners and forecasting on spreadsheets, he quit his job at age 29 and started GoldMine Software. He was able to sell that company and retire at age 40 to stay home and raise 3 kids.  Being home gave him the chance to see how social media was going to change the marketing world, so in the early 2000s he saw an opportunity to recreate what he started with GoldMine and take it to the next level, the cloud, and he created Nimble. Jon delves into his journey from GoldMine to Nimble, and how he was able to sell CRM software to other's that didn't know they even needed it. He did so by going after the influencers. He was able to build GoldMine to a 70 million dollar a year company without ever taking a dime of capital or venture and no bank loans!   Plus:  How to manage relationships at scale with the tools you have today. How to earn intimacy and trust with contacts. And what are the 5 "E"s, 3 "P"s, and 5 "F"s?   There is so much value in this podcast, so grab a notebook and pen and listen in now! TIPS OF THE WEEK Mark: Learn more about how you can take your relationships to the next level and scale them at Nimble. Scott: Check out the SmartDesk2. It's a standing desk that has an option to add an AI Box that acts as your AI Personal Assistant. Jon: Sitting is the new smoking, we need to move to be healthy. Start doing walk and talks with your team members, with people you are meeting for business purposes, on the phone, or just by yourself. If you walk for an hour every day, eat half of the food you have in front of you at every meal, and give the other half to somebody less fortunate than you, then you will be a happier human being.  Isn't it time to create passive income so you can work where you want, when you want and with whomever you want?

Jon Ferrara. He’s in CRM—a relationship management entrepreneur and noted speaker about social media’s effects on sales marketing. He’s reimagined the CRM by building a simply smarter social sales and marketing platform. His most recent venture is called Nimble.com. It’s the first CRM that works for you by building the updated contact data for you and then works with you everywhere you work. He’s best known as the co-founder of GoldMine Software, one of the early pioneers in the Salesforce automation and customer relationship management in software categories for SMBs. He’s recently been recognized by Forbes as one of the Top 10 Social CEOs and Top 10 Social Sales people in the world. Famous Five: Favorite Book? – Think and Grow Rich What CEO do you follow? –  Marc Benioff Favorite online tool? — Buffer Do you get 8 hours of sleep? — 7-8 If you could let your 20-year old self, know one thing, what would it be? – “Not to sweat shit so much”   Time Stamped Show Notes: 01:17 – Nathan introduces Jon to the show 02:13 – There was no Outlook, CRM or Salesforce when Jon had the idea of GoldMine 02:31 – Jon started on $5K with no bank loans and VC 02:35 – Jon ran GoldMine for 10 years, had 5M customers around the globe, sold it and retired at 40 02:44 – GoldMine was a software platform 02:55 – GoldMine started as a floppy disk until it became a CD 03:28 – Jon started GoldMine in 1989 and sold it in 1999 03:38 – GoldMine passed $70M in annual revenue, with 250 team members worldwide 04:00 – ARR wasn’t necessary before when it comes to valuation 04:22 – Jon sold GoldMine for $125M in cash with no strings attached 04:55 – A year after GoldMine was sold, Jon was diagnosed with a head tumor 05:07 – “The most important thing you have around you is your health, next is your family, then your passion and business” 05:19 – Jon was 41 when they found the tumor 05:27 – “We are on this planet to grow our souls” 05:51 – After the tumor, Jon spent next 10 years of his life with his family and friends, adding value to people 06:15 – Jon got into photography and worked as the photographer for USC football for 10 years 06:42 – “You need to be your own advocate” 06:56 – Jon found a doctor who developed the technology to have a radiation beam reach the center of your head without touching any vital nerves 07:17 – The tumor disappeared after 7 weeks of radiation treatment 07:42 – The radiation is like burning the seed inside the watermelon without burning the watermelon’s skin 08:18 – Jon started in social media in 2006-2008 08:33 – Jon saw that relationship managers are contact managers 08:58 – Jon looked at CRM and saw the gap 09:07 – You have to use salespeople to use CRM 09:08 – “That’s why they’re called salesforce because you force salespeople to use it” 09:27 – Nimble’s team was formed in 2010, Alpha in 2011, and they turned the paywall in 2013 09:36 – “Just like with GoldMIne, I was early to the idea of an intelligent social relationship manager that works for you” 09:57 – Business is social and life is social 10:11 – First year revenue 10:21 – Jon got their first customer for Nimble the same way he got their first customer for GoldMine: 10:36 – Jon had a trusted advisor for his prospect 10:51 – Jon got his first $50K revenue in GoldMine from resellers 10:56 – Jon grew the $50K by mobilizing writers who write about technology and business 11:10 – In 2009-2011, there was no reseller because everything was cloud 11:27 – Jon looked for influencers 11:36 – Jon put in his own $3M to the company 11:48 – Jon also got some cash from Mark Cuban, Jason Calacanis and others 12:05 – Jon’s money went to the company’s capitalization 12:20 – Nimble currently has 100K customers and 10K paying companies 12:31 – An average of 3 seats per company 12:36 – Nimble is a SaaS business and is generating 80K website visitors with zero marketing 12:43 – Trial to paid conversion is 20% 13:05 – Nimble started at $15 per user per month 13:08 – It recently rolled out to $25 and will have $45 and $65 buckets with a $99 mark automation add on 13:16 – “Sales and marketing should never have been split apart” 14:07 – $200K average MRR 14:15 – Gross churn is about 3% 14:22 – “We provide a lot of value and satisfaction to our customers” 14:32 – Nimble just rolled with Microsoft Outlook mobile by providing 40M handsets for free 15:04 – CAC is really small because they don’t have a large team 15:25 – You don’t need to spend or overspend in order to build a company 15:35 – It is great to find people who want to grow with your help 15:42 – Rather than hiring a sales guy, Jon would rather hire someone who truly cares about the customer experience 16:16 – Jon’s team is based in Santa Monica with remote workers in USA and Ukraine 16:53 – 2017 target revenue 18:30 – The Famous Five   3 Key Points: Engage with your customers and add value – don’t always think about the sales. Share your passion with people on a daily basis, don’t be afraid to bare your soul and make those connections. You don’t need to spend more to build a business – find people who are willing to grow the business with you.   Resources Mentioned: The Top Inbox  – The site Nathan uses to schedule emails to be sent later, set reminders in inbox, track opens, and follow-up with email sequences Organifi – The juice was Nathan’s life saver during his trip in Southeast Asia Klipfolio – Track your business performance across all departments for FREE Acuity Scheduling – Nathan uses Acuity to schedule his podcast interviews and appointments Host Gator – The site Nathan uses to buy his domain names and hosting for the cheapest price possible Audible – Nathan uses Audible when he’s driving from Austin to San Antonio (1.5-hour drive) to listen to audio books Freshbooks – Nathan doesn’t waste time so he uses Freshbooks to send out invoices and collect his money. 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www.nimble.com Jon Ferrera, CEO of Nimble, joins Craig Peterson as they talk about how to grow and make every business successful with the use of efficient CRM. A social entrepreneur at heart, Jon Ferrara founded GoldMine Software in 1989 where he served as the executive vice president of the company until it was sold in 2000. GoldMine is one of the best selling CRM products that helped pioneer the entire Sales Force Automation (SFA) and Customer Relationship Management (CRM) market. During this time, Ferrara was awarded the Ernst and Young Entrepreneur of the Year Award while GoldMine was named PC Magazine’s Editor’s Choice in 1993 and again in 1995, 1996 and 1997. After selling GoldMine and watching the immense rise in power social media was experiencing, Ferrara entered the start up world again when he noticed a distinct lack of any products that effectively combined Relationship Management, Social Listening and Engagement, and Collaboration with Sales and Marketing. In 2009, Jon founded Nimble to create an extensive Social Business platform to fill this gap.

Howard welcomes Jon Ferrara, the Founder and CEO of Nimble, to the radio show. Jon will be discussing with Howard how to effectively sell your product or service in today's business environment, social selling, CRM (customer relationship management) and success... plus what's new at Nimble, the leading CRM business tool.   A social entrepreneur at heart, Jon Ferrara founded GoldMine Software in 1989 where he served as the executive vice president of the company until it was sold in 2000. GoldMine is one of the best selling CRM products that helped pioneer the entire Sales Force Automation (SFA) and Customer Relationship Management (CRM) market.  After selling GoldMine and watching the immense rise in power social media was experiencing, Ferrara entered the start up world again when he noticed a distinct lack of any products that effectively combined Relationship Management, Social Listening and Engagement, and Collaboration with Sales and Marketing. In 2009, Jon founded Nimble (http://www.Nimble.com) to create an extensive Social Business platform to fill this gap.  Follow Jon on Twitter: @Jon_Ferrara Follow Nimble on Twitter: @Nimble Follow Howard Lewinter on Twitter: @HowardLewinter  

Interview with Jon Ferrara, Former EOY and Inc. 500 CEO who co-founded GoldMine Software,currently CEO of Nimble - a social CRM for small business - he has appeared on many small business talk shows and spoken to many at events around the country on the joys and challenges of small business execution. His most recent appearance on This Week In...and many other venues including Mashable video, are very popular in the small business community. Most recently, Nimble was named a top 100 "Brilliant Company" by Entrepreneur magazine. Visit Jon at nimble.com. Join us on Facebook or at www.increasemysmallbusiness.com where we talk about small business issues and tips, from small business mentors, coaches and small business owners.