Podcasts about salesforcecom

If you haven't heard the original Tyson Lutz episode, here it is for your enjoyment. Tyson Lutz created a breakthrough product for an ISP that eventually helped him land the position of Vice President of Infrastructure Engineering at Salesforce. For more info find us online at https://www.aerocominc.com

The photo with this post was from a short-lived marriage that I called the "Can't we all just get along" phase in the Microsoft/Salesforce relationship. This love fest came to an abrupt end when Microsoft acquired LinkedIn, in spite of vehement efforts by Salesforce to block it, leading to irreconcilable differences and a hasty divorce. Since then the two behemoths have been circling and sizing each other up in the ring. David vs. Goliath? In the cloud business applications space, Salesforce.com is sitting somewhere around a 20% market share, Microsoft sits around 4%. You have to wonder why Microsoft came up as a subject so many times at Salesforce's just concluded Dreamforce conference. You might think that it would be better if Salesforce co-CEOs Benioff and Block, just ignored Microsoft and continued to marginalize their efforts. But Microsoft is not "Joe's Software Company", they're freaking Microsoft! In the grander landscape, according the Forbes list of the worlds largest companies, Microsoft is #20, and Salesforce comes in at #856! Even if you have a 5x larger share of a particular area, you simply can't dismiss a competitor who is almost 43 times your size. If Salesforce is the 800-pound Gorilla in Business Applications, Microsoft is the 34,000-pound Elephant who is starting to pluck bananas off their tree. So who is the David, and who is the Goliath here? Nadella is Salesforce's Kryptonite Before Satya Nadella took over the helm at Microsoft, Salesforce really didn't have much to worry about. Nadella's predecessor was more interested in buying things like mobile phone companies, and the Dynamics business group was just one of many things in the stable. While it is true that Balmer sparked the charge to the cloud for Microsoft, it was Nadella who poured the gas on the fire. Guess what? Nadella was previously a Business Applications guy! Uhoh. Since the day Nadella took over, Dynamics started becoming a part of the conversation at Microsoft. He replaced the boobs that were running Dynamics with a proven leader, James Phillips. Today, Dynamics 365, and the more recent "Power Platform", is part of every conversation that Microsoft has with customers. We're Number 1, We're Number 1! Sure, Salesforce can crow today. I too am number 1. I am the world's most successful, and most read, blogger... "who is named Steve Mordue". Salesforce's worst nightmare is Microsoft actually focusing on their space. Remember Lotus 123, or Word Perfect, they too were number one, until Microsoft decided they wanted to be there. Salesforce has stepped up the rhetoric lately, particular at their DreamForce conference with slides like this one presented to investors: An interesting claim... "Most complete portfolio in the industry". It's looks to me, like in addition to ignoring Microsoft Dynamics 365 for Marketing, and Microsoft's Industry focus, they also conveniently left off a few dozen columns. We've seen this before Amazon (Forbes #53) also landed in Nadella's crosshairs, and based on all of the trajectories I have seen, it looks like Microsoft may overtake them in the not too distant future. Salesforce has reason to be concerned. If #20 can cause so much disruption for #53, imagine what they could do to #856! And now the turret is swiveling around towards them. There is seldom a public comment made by Nadella today, that does not have Business Applications mentioned within it. The Snipers While Nadella has elevated Microsoft Business Applications in the grand scheme, the people that Salesforce needs to be the most worried about, are actually James Phillips and Alysa Taylor. These are the two snipers on the hill overlooking the Salesforce camp, and Nadella has authorized unlimited rounds for their rifles. After he took over and got the Azure pathway cleared, Nadella turned to Business Applications. As I said above, one of the first things he did was get rid of bumbling leadership, and install these snipers. Phillips has methodically cleared out all of the Keystone Cops under the prior regime, many of which are now at Salesforce. It is kind of ironic that Salesforce eagerly snapped up, and put into leadership positions, many of the people that Phillips determined were "not good enough". Phillips inherited a losing hand, but instead of playing it out, he just threw the cards away. Planned Burning Let's face it, before the Nadella/Phillips/Taylor focus, Salesforce had little to be concerned about from Dynamics. It was more like a fly that occasionally needed swatting. The Dynamics BG looked a little schizophrenic, a bunch of random smoldering piles seemingly lit by tossing matches willy-nilly in hopes of something catching fire. Phillips and Taylor poured water on a bunch of these, and then strategically injected gas onto others. In addition, with a specific plan in hand, they lit whole new fires, and have been methodically concentrating all of this raging flame into a blowtorch aimed directly at Salesforce. Based on Salesforce's reactions, they clearly feel the heat. Salesforce's Achilles Heel There is no question that Salesforce has great products. There is also no question that for CRM, Salesforce is a better known brand than Dynamics 365. There is also no question that Salesforce has a huge following of loyal fans. But Salesforce has some gaps, and Microsoft is uniquely positioned to fill those gaps in ways that Salesforce could only wish to. For one, the relationship of Business Applications to Productivity Applications. Seriously... Quip? WTF is that? Salesforce's announced integration with Google apps, might have been a big deal, had Office 365 not blew past Google Apps like they were standing still, a few years ago. Einstein? A thrown together pile of first and third-party parts vs. Azure? Microsoft "owns" AI today, and their Business Applications are being plugged directly into that "universe". The Secret Share One of the segments of the Business Applications market that Salesforce should also worry about, is the on-premise market. Obviously they understand the opportunity, hence their acquisition of Mulesoft. But when you look across the on-premise market for I.T. all up, Microsoft is the far and away dominant player. Where Salesforce has Cloud Business Applications loyalty, Microsoft has decades long loyalty in the on-premises business. Microsoft continues to shift this legacy cache of on-premise customers into their cloud, led by Azure and Office 365. There are also a significant number of legacy Dynamics deployments in many of these on-premise troves. Probably not enough to eclipse Salesforce's 20% market share alone, but they will make a significant dent. In almost every one of these cases, Microsoft is in competition with their own legacy, Salesforce is not even in the mix. Keeping up with the Joneses Facing the market leader, Microsoft has spent a lot of time "catching up" to Salesforce. But we are seeing a shift to tit-for-tat. Einstein was in direct response to Azure AI by Salesforce. Microsoft Learn is a direct response to Salesforce's Trailhead. Salesforce's "Flow" is a direct reaction to Microsoft's leading the charge for "Citizen Developers". Both companies are looking for opportunities to launch the "next big thing", but given the huge palette that Microsoft has to work with, they could soon be the ones that Salesforce spends all of their effort catching up to.

The last of a four-part series.    Jim talks with Kamela Arya about the most common mistakes that companies make when implementing Salesforce.com.  

The third segment in our four-part series on Salesforce.com for the middle market.  In this episode Jim and Kamela talk about the implementation process.   Which department should be tackled first? Choosing your implementation partner and selecting your project team.  Implementing prototypes and incremental builds, mapping out business processes and migrating data into the new system.

Part two of our implementing Salesforce.com series. This time around we talk with Kamela Arya about which modules to license, how much they cost to license (on an annual basis), and what it costs to implement Salesforce.com in a mid-size organization, with 10 - 20 SFDC users. We even discuss the dreaded data migration problem.

Part one of a three-part series on Salesforce.com.   Jim talks with longtime SFDC collaborator and implementer, Kamela Arya about everything you need to know about customer relationship management software and implementing Salesforce.com in the middle market enterprise

Day 3 of Dreamforce 14, live from the Admin Zone and podcasting studio talking about the big keynotes and announcements.

Day 2 of Dreamforce 14, from the Admin Zone podcasting studio talking about Tony, Hills and a 5K.

We are live at Dreamforce 14 from the Admin Zone and podcasting studio talking about everything that has been happening so far.

Lots of resources at DF14 including some for banking and where to fine Arkus as well as some Dreamforce tips & hints. Loyal listeners get a sneak peak at our new application.

All about Salesforce.com Dreamforce 14, from communities to new wearable tech being announced including some Winter 16 pre-pre-pre news.

Work.com enhancements in Winter '15 and all the Apple goodness including iOS 8 and hands on impressions of both iPhone 6 and 6 plus.

Winter 15 sales and service enhancements, the Salesforce.com Salesforce1 fund and the new virus threat.

New iPhone, Apple Pay and a watch, we discuss them all as we go over the pros, cons and features we are excited about.

Salesforce rebrands the Communities (we think) and goes all in on wearables as the impending Apple news hits the wires.

The Salesforce Winter 15 pre-release notes are out and we dive in to some of the big ticket items and hidden gems we are excited about.

Passing the re-certification exams, the key factors to a closed won opportunity and the viral ALS ice bucket challenge.

Reporting on attachments, what is new in the Non Profit Starter Pack 3.0, the power of the Power of Us Hub and 30 days of community heroes.

All access pass to the inner workings of CloudFocus Weekly as we answer questions for listeners and tell tales out of school.

Practicing wellness in the Success Community, Change Sets, Work.com Ideas and the idea of the century.

A special episode all about our favorite productivity tools and tips.

Some tips on managing referrals in Salesforce, some inter-galactic Dreamforce 14 news, NFL streams and being a customer company (rant style).

Work.com enhancements in Summer 14, a trio of new Dreamforce speakers and the World Cup technology.

Some quick talk of permission sets hitting Summer 14, our take on Google IO, Amazon Fire Phone, Songza to our hearts and Facebook Emotion-gate.

We have passed the date so we are deep diving into our favorite big and small features of Salesforce Summer 14.

A series of banking blog posts, as much as we can talk about the MVP Summit and what we are excited about from Apple's WWDC.

Some early plugs for Dreamforce, GTD and Midwest Dreamin than we dive into the news including the Microsoft and Salesforce.com new "partnership". Winners abound.

We deep dive into Work.com, the use cases, the features, the gaps and how it fits in the Salesforce.com universe of products.

The blog this week covers evaluating Clicktools, the huge new IE exploit, Netflix gets a real channel and Dreamforce 14 registration opens up.

Getting started with GTD, GOT crashes HBO Go as Netflix talks about raising prices, the cloud titan clash over charitable giving.

Getting started with Salesforce, WeddingForce, Salesforce1 Boston Tour, Heartbleed, Dreamforce App moving to Success and our continued struggles with Spring 14.

Some experience with tools to sync Salesforce with Outlook and Gmail, Google cuts cloud storage prices in a war of the clouds and Salesforce1 heads to bean town.

The blog is full of Dataloader.io and Conga Composer 8 with some sneak peaks at the next few weeks, we tell our Salesforce 15 origin stories and question why Spring 14 has been so delayed.

There were a lot of CloudFocus App Picks of the Week in 2013 so we pick our top and bottom 5 and come clean on some great and terrible picks.

Ways to take your Google Drive with you on iOS, a discussion around WhatsApp and the Facebook acquisition and the rising performance issues of Salesforce.com.

Options for syncing Salesforce with Quickbooks, a rat hole on Quickbooks Online, Project Loon and developing for Salesforce1.

The Permissioner has competition, so we break it down, Facebook redefines the UI in Paper, Salesforce kills off Blackberry support and is Bill Gates back at MSFT a good thing?

Google sells Motorola and we speculate why, Beats starts a streaming service and we speculate why also five trends from CES 2014.

Spring 14 blog posts pile up so we dig in, the 30th Anniversary of the Mac and the government capturing data in the clouds.

A new year starts with Google buying Nest, predictions for 2014 and the Salesforce1 event in New York York city.

In the last episode of the year we talk about Spring 14, Salesforce and OpenStack, Dropbox and one quick prediction for 2014.

Another special episode all about digital security in the new cloudy world, including passwords, logins, two factor and tons of tips and tools.

After a week of rest we talk about do a final recap of Dreamforce, rank it and discuss all of the hackathon controversy.

Another 24 hours at Dreamforce and we are back talking about the interview with Marissa Mayer, the Gala and overall feelings about what we have seen so far.

The keynote is over, Dreamforce is officially on and we are live from the Success Community Zone talking about all of it.

Twitter goes IPO, Amazon gets some Sunday delivery and we make sure you haven't missed one of the millions of times you can come see us at Dreamforce 13 next week.

Dreamforce 13 is coming and Arkus is all over it, non-profit resources at DF13, Chatter iOS updates and some good news for travelers.

Great travel apps for DF13, Apple announcements, Google+ custom domains and Do.com getting done.

Another special episodes where we go over our top 10 (five each) AppExchange apps of all time.

With a total lack of things to talk about we go over the little things that make a big difference, the new Dreamforce '13 agenda builder and other tidbits.