Podcasts about Microsoft Dynamics

Explore our Business Central on-demand training courses at https://www.learndynamics.com/  Manual reconciliations and paper checks are slowing you down. It's time to let Business Central do the heavy lifting.  In this episode, I cover how to master banking integration, reconciliations, and electronic payments using Business Central with help from New View. I also break down how to go paperless, set up EFT and ACH payments, and use Business Central as it was intended: to handle transactions correctly and reduce manual work. Whether you're just starting or cleaning up years of bad data, we guide the full process and include training every step of the way. If your company is ready to reduce errors, save time, and increase visibility into cash flow, tune in now.

In a world where even the biggest retailers fall victim to cyber-attacks and major system outages, you can forget the days where robust cybersecurity processes were thought of as a ‘nice to have'. Large organisations like Microsoft are promoting a security-first culture – and SaaS has its very own part to play. Tune in as Team Tecman talks about some of the vulnerabilities of on-premise systems, how SaaS and Microsoft Dynamics 365 technology heighten your data safety and even how world politics can affect access to your business information. Hosted on Acast. See acast.com/privacy for more information.

Become a Dynamics 365 Business Central superhero https://www.learndynamics.com/  In this episode, I share the latest tools from New View Strategies built to boost your business system utilization. I also explain our new pricing options for Learn Dynamics On-Demand courses—including extended one-year access for just $200 more and lifetime access to the Functional Finance Library for $2,500.  You'll hear about our monthly strategy guides, using Business Central for smarter budgeting, and streamlining payments with EFT and ACH.  If you're ready to push your system further, tune in now to learn how you can work smarter with tools designed for Business Central and NAV users.

Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM FULL SHOW NOTES https://www.microsoftinnovationpodcast.com/691    What happens when cybercrime becomes as organized—and profitable—as a Fortune 500 company? In this episode, Louis Arthur-Brown, a cybersecurity leader and solutions partner at CodeStone, pulls back the curtain on the evolving threat landscape. From ransomware-as-a-service to deepfake deception, Louis shares real-world insights and practical strategies for defending your organization in an AI-accelerated world. Whether you're a tech leader or a curious professional, this conversation will sharpen your security instincts and help you build resilience where it matters most. KEY TAKEAWAYS Cybercrime is industrialized: Ransomware-as-a-service and affiliate models make it easy for anyone—even non-technical actors—to launch attacks for as little as $50. AI is amplifying threats: A 1,300% rise in phishing emails last year is just the beginning. Deepfakes and voice cloning are reshaping social engineering tactics. MFA and basic hygiene go a long way: Implementing multi-factor authentication and conditional access can block up to 92% of cyberattacks. Zero Trust is essential: Organizations must move beyond the “walled garden” mindset and adopt a “never trust, always verify” approach to access and data. Data strategy is security strategy: Tools like Microsoft Purview and Windows 365 help classify, protect, and monitor sensitive data—especially in AI-enabled environments.   RESOURCES MENTIONED

Fragen, die führen – Wie gute Fragen Teams, Gespräche und Kultur verändernIn dieser Episode ist Karin Reuter zu Gast – Senior Business Process Consultant bei Microsoft Dynamics, transaktionsanalytische Beraterin, Heilpraktikerin für Psychotherapie und Autorin des Buchs „Systemische Fragetechniken – gekonnt gefragt, gezielt geführt“. Gemeinsam sprechen wir darüber, wie kluge Fragen im Business-Kontext echte Verbindung schaffen, Kommunikation verbessern und Zusammenarbeit fördern – weit über reine Sachthemen hinaus.Wir sprechen über:Warum Fragen mehr bewirken als Ansagen: Wie gute Fragen dabei helfen, Menschen Raum zu geben, sie wertzuschätzen und echte Gespräche auf Augenhöhe zu ermöglichen.Die Wirkung gezielter Fragetechniken: Wie Fragen Denkprozesse anregen, Teams aktivieren und Verantwortung verteilen, ohne als Führungskraft immer selbst im Mittelpunkt stehen zu müssen.Fragen in Mitarbeitergesprächen: Wie man sich als Führungskraft durch kluge Fragen gezielt vorbereiten kann – und warum es sinnvoll ist, sich Fragen auch mal schriftlich zurechtzulegen.Offen vs. geschlossen: Wann machen offene Fragen Sinn, wann sind geschlossene Fragen zielführender – und wie wirkt sich das auf Gesprächsdynamik und Tiefe aus?Fragekultur im Unternehmen: Warum regelmäßiges Fragen auch eine Kulturfrage ist – und wie man mit anfänglicher Skepsis oder Zurückhaltung im Team umgehen kann.Scrum & agile Methoden als Impulsgeber: Welche Frageformate aus dem agilen Arbeiten auch in anderen Kontexten wirken – z. B. zur Verbesserung von Schnittstellen, zur Klärung von Zuständigkeiten oder für bessere Projektkommunikation.Diese Episode zeigt, wie durchdachte Fragen zu echtem Miteinander führen, Hierarchien abbauen und Räume öffnen – für bessere Zusammenarbeit, wertschätzendere Führung und eine lebendige Unternehmenskultur.Und hier ist der Kontakt zu Karin: LinkedIn: https://www.linkedin.com/in/karin-reuter/ Website: https://www.freikonzept.de/ Buch: https://www.freikonzept.de/buch-systemische-fragen/

Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM FULL SHOW NOTES https://www.microsoftinnovationpodcast.com/690    What does it take to rise from limited access to tech resources to becoming a globally recognized Microsoft MVP? In this episode, Pascal Burume shares his remarkable journey from the Democratic Republic of Congo to the global tech stage. With grit, community leadership, and a passion for Microsoft technologies, Pascal reveals how he overcame language barriers, built impactful solutions with Power Platform, and inspired a new generation of tech professionals. If you're looking for a roadmap to grow your skills and make a difference—no matter where you start—this episode is for you. KEY TAKEAWAYS Persistence Pays Off: Pascal failed multiple times before becoming a Microsoft Student Ambassador—but each setback sharpened his strategy and resilience. Power Platform in Action: He used Power Apps and Power BI to build real-world solutions that improved decision-making at the UNDP. Community as a Catalyst: Building and leading tech communities helped Pascal grow his skills, visibility, and impact. Learning Without Limits: Despite infrastructure challenges, Pascal leveraged blogs, Microsoft Learn, and open-source tools to stay ahead. From Local to Global: His story proves that with the right mindset and tools, you can build a global tech career from anywhere. RESOURCES MENTIONED

Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM FULL SHOW NOTES https://www.microsoftinnovationpodcast.com/689 In a world where AI is reshaping how we build, lead, and learn, standing still is no longer an option. In this episode, the Ecosystem Show team dives into the evolving role of Microsoft partners, the rise of “vibe coding,” and the critical mindsets needed to thrive in tech's next chapter. Whether you're navigating AI adoption, rethinking your Power Platform strategy, or simply trying to stay relevant in a fast-changing landscape, this conversation offers clarity, challenge, and a roadmap forward.  KEY TAKEAWAYS AI demands new mental models: Success in the AI era requires critical thinking, constant learning, and a willingness to challenge assumptions—even those served up by machines. Power Platform is evolving fast: It's no longer just low-code—it's becoming the enterprise-grade “vibe coding” platform, integrating seamlessly with advanced tools and governance systems. Trustworthy AI is non-negotiable: Leaders must embed safety, transparency, and validation into every AI practice. Microsoft's internal frameworks offer a strong starting point. The partner landscape is shifting: The best Microsoft partners are transforming their culture, offerings, and delivery models to meet the demands of AI-native enterprises. Your career is your responsibility: In a time of layoffs and disruption, professionals must take ownership of their growth by developing adaptive, future-focused mindsets. RESOURCES MENTIONED

Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM FULL SHOW NOTES https://www.microsoftinnovationpodcast.com/688 What happens when AI stops being a tool and starts becoming a teammate? In this episode, Ashish Bhatia, Principal Product Manager at Microsoft, unpacks the shift from traditional automation to intelligent agents—and what it means for the future of work. From the myth of “autonomous agents” to the real-world challenges of memory, trust, and productivity, this conversation dives deep into the evolving landscape of AI. Whether you're building with Copilot or planning your next AI strategy, this episode will sharpen your perspective on where the tech is headed—and what's still missing.KEY TAKEAWAYS Agentification is the next evolution of apps: We're moving from reactive chatbots to proactive assistants that can take meaningful action—but we're still early in that journey. Memory is the missing link: Long-term context retention is essential for agents to become truly useful. Expect major strides in this area by 2025. Autonomous agents are still a myth: Most current “agents” are glorified automations. True autonomy requires reasoning, adaptability, and trust. Model selection will soon be invisible: Expect model routing to become standard, optimizing for cost and performance without user intervention. AI isn't saving time—yet: While AI boosts output quality, it still requires human oversight. The next leap is reducing the need for constant review. RESOURCES MENTIONED

Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM FULL SHOW NOTES https://www.microsoftinnovationpodcast.com/687 What happens when a finance professional clicks a mysterious purple icon in Excel and discovers a whole new world? For Mate Tóth, that moment sparked a journey from spreadsheets to becoming a Microsoft MVP. In this episode, Mate shares how curiosity, community, and a passion for learning transformed his career. From building his first Power App in production to leading Hungary's Power Platform user group, Mate's story is a masterclass in grassroots tech leadership and the power of showing up.KEY TAKEAWAYSStart Small, Think Big: Mate's Power Platform journey began with a single Excel task—proof that big transformations often start with small curiosities. Community as a Catalyst: His involvement in Toastmasters and local tech groups helped him grow as a speaker and leader, eventually leading to his MVP nomination. Localization Matters: Language barriers and cultural nuances shape tech adoption—Mate shares how he's bridging gaps in Hungary's tech scene. AI with Purpose: While enthusiastic about AI, Mate emphasizes ethical considerations and the importance of understanding each model's strengths. From Goals to Impact: Ironically, Mate became an MVP the year he stopped chasing the title and focused solely on helping others. RESOURCES MENTIONED

The suggestions and support offered by AI are helpful only if they're relevant. On today's episode, Walter Sun, senior vice president and global head of artificial intelligence at SAP, joins Sam and Shervin to share how his organization is helping employees get smarter about artificial intelligence through the company's AI Days. Additionally, Walter gives specific examples of support that AI agents could provide to an end user, and makes the case that small language models (fine-tuned large language models) can be built to assist in decision-making. Read the episode transcript here. Guest bio: Walter Sun is senior vice president and global head of artificial intelligence at SAP, where his team applies AI across applications for improved automation, natural human-machine interaction, and augmentation of decisions. Sun joined SAP in 2023 from Microsoft, where he was vice president of Copilot Applied Artificial Intelligence. While there he founded Bing Predicts, which leveraged anonymized and aggregated data for predictive analytics. He also delivered many AI features for the Bing search engine, Microsoft Windows, Microsoft Dynamics 365, and Microsoft Power Platform. Previously, Sun worked at BlackRock Financial Management and at Apple as a senior software engineer. Sun has taught at Seattle University and the University of Washington, and he is currently an advisory board member at Georgia Tech and the University of Rochester, and an MIT Tech Review Global Insights panelist. He obtained his bachelor's from Georgia Tech and his Ph.D. and master's from MIT. Me, Myself, and AI is a collaborative podcast from MIT Sloan Management Review and Boston Consulting Group and is hosted by Sam Ransbotham and Shervin Khodabandeh. Our engineer is David Lishansky, and the executive producer is Allison Ryder. Stay in touch with us by joining our LinkedIn group, AI for Leaders at mitsmr.com/AIforLeaders or by following Me, Myself, and AI on LinkedIn. We encourage you to rate and review our show. Your comments may be used in Me, Myself, and AI materials.

Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVMFULL SHOW NOTES https://www.microsoftinnovationpodcast.com/686  Simon Hudson shares his fascinating journey from medical device inventor to tech entrepreneur, exploring how information architecture transformed his approach to SharePoint, Teams, and AI ethics.TAKEAWAYS• Started his career in physics and medical devices, developing two patents for chronic wound dressings• Founded Cloud2 and developed Hadron, possibly the first SharePoint-based "intranet in a box" solution• Recognized that 90% of organizational information needs are the same across companies• Initially skeptical about Teams but had a "road to Damascus moment" when realizing its potential for structuring collaboration• Companies that adopted his Teams approach transitioned seamlessly during the pandemic• Believes AI won't eliminate jobs overall but will disadvantage those who don't learn to use it• Working on how to build ethics directly into AI rather than just creating guardrails around it• Concerned about AI agents making autonomous decisions without proper moral frameworks• Sees data quality as a critical challenge for effective AI implementation in organizations• Envisions personal AI "doppelgangers" that can handle routine tasks while embodying our ethical frameworksListen now to explore how information architecture might just be the key to more ethical, efficient, and empowering technology. This year we're adding a new show to our line up - The AI Advantage. We'll discuss the skills you need to thrive in an AI-enabled world. DynamicsMinds is a world-class event in Slovenia that brings together Microsoft product managers, industry leaders, and dedicated users to explore the latest in Microsoft Dynamics 365, the Power Platform, and Copilot.Early bird tickets are on sale now and listeners of the Microsoft Innovation Podcast get 10% off with the code MIPVIP144bff https://www.dynamicsminds.com/register/?voucher=MIPVIP144bff Accelerate your Microsoft career with the 90 Day Mentoring Challenge We've helped 1,300+ people across 70+ countries establish successful careers in the Microsoft Power Platform and Dynamics 365 ecosystem.Benefit from expert guidance, a supportive community, and a clear career roadmap. A lot can change in 90 days, get started today!Support the showIf you want to get in touch with me, you can message me here on Linkedin.Thanks for listening

Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM FULL SHOW NOTES https://www.microsoftinnovationpodcast.com/684 The technological landscape is shifting beneath our feet, and those who fail to adapt risk being left behind. This stark reality forms the backbone of our latest episode, where we explore the concept that "AI is coming for the unmotivated" - perhaps the most crucial wake-up call of our professional generation.TAKEAWAYS• Recent experiences at ColorCloud event in Hamburg and during Spain's massive power outage• Chris announces his new role at Cloud Lighthouse and ANS• Microsoft Build conference schedule reveals heavy emphasis on AI with minimal business apps content• The rise of "digital workforce" as a concept at major tech companies• "AI is coming for the unmotivated" - why continuous learning is crucial for survival• How an entire app was built using only AI prompts during a recent prompt-a-thon• The concept of "information communism" illustrated through a real-world translation service example• How professionals resist technological change rather than adapting their business models• The need for "tragic imagination" to honestly confront the challenges ahead• Why mundane, repetitive jobs will be the first to be replaced by digital workersDon't hesitate to share your perspective with us. Stay connected for more innovative ideas and strategies to enhance your software estate. Until next time, keep pushing the boundaries and creating value.This year we're adding a new show to our line up - The AI Advantage. We'll discuss the skills you need to thrive in an AI-enabled world. DynamicsMinds is a world-class event in Slovenia that brings together Microsoft product managers, industry leaders, and dedicated users to explore the latest in Microsoft Dynamics 365, the Power Platform, and Copilot.Early bird tickets are on sale now and listeners of the Microsoft Innovation Podcast get 10% off with the code MIPVIP144bff https://www.dynamicsminds.com/register/?voucher=MIPVIP144bff Accelerate your Microsoft career with the 90 Day Mentoring Challenge We've helped 1,300+ people across 70+ countries establish successful careers in the Microsoft Power Platform and Dynamics 365 ecosystem.Benefit from expert guidance, a supportive community, and a clear career roadmap. A lot can change in 90 days, get started today!Support the showIf you want to get in touch with me, you can message me here on Linkedin.Thanks for listening

Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM FULL SHOW NOTES https://www.microsoftinnovationpodcast.com/683Danielle Moon shares her journey founding Women in Power, a community that grew from noticing just eight women among 80 professionals at a Microsoft event to a thriving global network of 930+ members in less than a year.TAKEAWAYS• Starting with vulnerability and a "just start" mentality rather than waiting for perfect conditions• Building a community focused on connecting women across geographical boundaries who often experience isolation in their tech teams• Creating mentoring rings, skill-building opportunities, and networking events worldwide• Addressing the tendency for women to operate as "lone wolves" rather than leveraging collective strength• Evolving beyond the Power Platform to emphasize soft skills that remain valuable in an AI-centered world• Encouraging cross-learning between technical experts and those with relationship-building strengths• Celebrating small victories while aiming for world domination Whether you're a Power Platform professional seeking community or someone interested in building more inclusive tech spaces, this conversation offers valuable insights on creating tables where everyone can thrive. How might you apply these community-building principles in your professional sphere?OTHER RESOURCES:

Join me for the latest news an updates from the Microsoft Cloud just on eve of Microsoft Build. Microsoft 365 Copilot Wave 2 is upon u and I provide some thoughts and information on what to expect as well as some thoughts around why data is the important thing to consider with AI rather than which model might currently be better. Listen along and let me know your thoughts. Brought to you by www.ciaopspatron.com Resources @directorcia Join my shared channel CIAOPS merch store Become a CIAOPS Patron CIAOPS Blog CIAOPS Brief CIAOPSLabs Support CIAOPS Microsoft 365 Copilot Wave 2 Spring updates Microsoft 365 Copilot: Built for the era of human–agent collaboration 2025 release wave 1 brings hundreds of updates to Microsoft Dynamics 365 and Power Platform What's new in Copilot Studio: April 2025 Researcher agent in Microsoft 365 Copilot Analyst agent in Microsoft 365 Copilot What's new in the Microsoft 365 Copilot app - April 2025 Announcing Public Preview of DLP for M365 Copilot in Word, Excel, and PowerPoint Explore practical best practices to secure your data with Microsoft Purview​​  Project Manager in Planner Demo What's new in Microsoft Intune: April 2025 Introducing ActorInfoString: A New Era of Audit Log Accuracy in Exchange Online Advanced deployment guide for Conditional Access Policy templates

Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM FULL SHOW NOTES https://www.microsoftinnovationpodcast.com/681   The team explores the ethical implications of teaching AI jailbreaking techniques and conducting red team testing on large language models, balancing educational value against potential misuse. They dive into personal experiments with bypassing AI safeguards, revealing both creative workarounds and robust protections in modern systems.  TAKEAWAYS • Debate on whether demonstrating AI vulnerabilities is responsible education or potentially dangerous knowledge sharing • Psychological impact on security professionals who regularly simulate malicious behaviors to test AI safety • Real examples of attempts to "jailbreak" AI systems through fantasy storytelling and other creative prompts • Legal gray areas in AI security testing that require dedicated legal support for organizations • Personal experiences with testing AI guardrails on different models and their varying levels of protection • Future prediction that Microsoft's per-user licensing model may shift to consumption-based as AI agents replace human tasks • Growth observations about Microsoft's Business Applications division reaching approximately $8 billion • Discussion of how M365 Copilot is transforming productivity, particularly for analyzing sales calls and customer interactions Check out this episode for more deep dives into AI safety, security, and the future of technology in business.This year we're adding a new show to our line up - The AI Advantage. We'll discuss the skills you need to thrive in an AI-enabled world. DynamicsMinds is a world-class event in Slovenia that brings together Microsoft product managers, industry leaders, and dedicated users to explore the latest in Microsoft Dynamics 365, the Power Platform, and Copilot.Early bird tickets are on sale now and listeners of the Microsoft Innovation Podcast get 10% off with the code MIPVIP144bff https://www.dynamicsminds.com/register/?voucher=MIPVIP144bff Accelerate your Microsoft career with the 90 Day Mentoring Challenge We've helped 1,300+ people across 70+ countries establish successful careers in the Microsoft Power Platform and Dynamics 365 ecosystem.Benefit from expert guidance, a supportive community, and a clear career roadmap. A lot can change in 90 days, get started today!Support the showIf you want to get in touch with me, you can message me here on Linkedin.Thanks for listening

Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM FULL SHOW NOTES https://www.microsoftinnovationpodcast.com/680 Microsoft's AI landscape has evolved into three distinct categories: Copilot for Microsoft 365 (M365) applications, Copilot Studio for low-code chatbot development, and Azure AI Foundry (formerly AI Studio) for pro-code flexibility with AI models. Join Nanddeep Nachan on today's Power Platform Show to learn more. TAKEAWAYs• Declarative agents provide the simplest approach to extending Copilot functionality without complex licensing• Teams toolkit in Visual Studio Code offers an easy way to create declarative agents using simple JSON configurations• Copilot Studio gives business users a drag-and-drop interface for creating virtual assistants quickly• Azure AI Foundry provides comprehensive tools for developers and data scientists building advanced AI solutions• Retrieval Augmented Generation (RAG) pattern bridges the gap between LLMs and organization-specific data• Contract management use cases demonstrate how AI can extract insights from millions of documents• Graph RAG pattern enables "global queries" that deliver insights across entire document collections• AI Foundry solutions can be deployed directly to websites, Teams apps, or Microsoft 365 Copilot• Despite impressive personal productivity gains, many organizations still struggle to find compelling enterprise-level use cases for CopilotThis year we're adding a new show to our line up - The AI Advantage. We'll discuss the skills you need to thrive in an AI-enabled world. DynamicsMinds is a world-class event in Slovenia that brings together Microsoft product managers, industry leaders, and dedicated users to explore the latest in Microsoft Dynamics 365, the Power Platform, and Copilot.Early bird tickets are on sale now and listeners of the Microsoft Innovation Podcast get 10% off with the code MIPVIP144bff https://www.dynamicsminds.com/register/?voucher=MIPVIP144bff Accelerate your Microsoft career with the 90 Day Mentoring Challenge We've helped 1,300+ people across 70+ countries establish successful careers in the Microsoft Power Platform and Dynamics 365 ecosystem.Benefit from expert guidance, a supportive community, and a clear career roadmap. A lot can change in 90 days, get started today!Support the showIf you want to get in touch with me, you can message me here on Linkedin.Thanks for listening

Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVMFULL SHOW NOTES https://www.microsoftinnovationpodcast.com/678  We dive deep into the journey of Wim Coorevits, Microsoft's Community Lead for Business Apps, exploring his evolution from Belgian developer to global Microsoft innovator and the changing landscape of business applications.TAKEAWAYS• Started career as a developer in a marketing agency, discovering his passion for bridging technology and business• Became a .NET trainer surrounded by MVPs who inspired his community involvement• Earned MVP status in the Dynamics CRM space through sharing knowledge and expertise• Transitioned to pre-sales, leveraging broad Microsoft technology knowledge to solve business problems• Joined Microsoft as a Partner Technology Strategist before making the leap to product marketing• Relocated from Belgium to the US for a role with Office 365 before finding his way to Power Platform• Became known for creating demos shown "on every single stage in the world" during Power Platform's early days• Now leads the Business Apps community team overseeing evangelism, community forums, advocacy programs, and events• Team builds demos for keynotes and major events, focusing on real customer scenarios rather than fictional companies• Currently developing an event tiering strategy to objectively determine how to support the many community events worldwideToday, Wim's team not only builds the demos you see in major keynotes and launch events but also manages the forums, advocacy programs, and community engagement that sustain the vibrant Business Apps ecosystem. His insights into how Microsoft determines which community events to support and the challenges of scaling community engagement provide a rare glimpse into the strategy behind Microsoft's community presence. This year we're adding a new show to our line up - The AI Advantage. We'll discuss the skills you need to thrive in an AI-enabled world. DynamicsMinds is a world-class event in Slovenia that brings together Microsoft product managers, industry leaders, and dedicated users to explore the latest in Microsoft Dynamics 365, the Power Platform, and Copilot.Early bird tickets are on sale now and listeners of the Microsoft Innovation Podcast get 10% off with the code MIPVIP144bff https://www.dynamicsminds.com/register/?voucher=MIPVIP144bff Accelerate your Microsoft career with the 90 Day Mentoring Challenge We've helped 1,300+ people across 70+ countries establish successful careers in the Microsoft Power Platform and Dynamics 365 ecosystem.Benefit from expert guidance, a supportive community, and a clear career roadmap. A lot can change in 90 days, get started today!Support the showIf you want to get in touch with me, you can message me here on Linkedin.Thanks for listening

This episode is sponsored by Yooz.  When a Microsoft reseller like Innovia considers channel partnerships, it does so in the context of strategic plans related customer needs, growth goals, and market opportunities. On this episode, we sit down with Tim Teeter from Yooz and Trish Boccuti from Innovia to discuss how their organizations have successfully collaborated by prioritizing customer needs, aligning business strategies, and setting growth goals. Tim shares insights into how their teams connected, established priorities, and achieved notable successes. Trish recounts how Innovia found ways to align their goals related to verticals, Dynamics sales, and customer success with Yooz's strengths around delivering procure-to-pay solutions. Tim also highlights Yooz's initiatives in AP and invoice automation, emphasizing their work with Dynamics customers and partners. The discussion includes upcoming plans for Yooz on MSDW and introduces their new YoozProtect solution. More from Yooz: New Event on April 22: Maximize Profits with Yooz: AP Automation That Pays Off To learn more about Yooz and their partner program, visit getyooz.com/partners (and spell it). And if you'd like to discuss further, please reach out to Jennifer Andreas: jennifer.andreas@getyooz.com, to discuss further.

Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM FULL SHOW NOTES https://www.microsoftinnovationpodcast.com/676  Andrew Welch, Chris Huntingford, and William Dorrington explore the gap between marketed AI capabilities and technical reality, highlighting how "autonomous agents" often lack true orchestration and memory needed for genuine autonomy.TAKEAWAYS• Home gym innovation with resistance training that uses AI to adjust to your goals and fatigue levels• Analysis of the US AI policy focusing on "US-made AI" compared to more detailed EU and UK frameworks• The increasing fracturing of the global technology landscape with nations prioritizing domestic innovation• Calling out marketing hype around "autonomous agents" that are merely deterministic automation with fancy names• The critical need for memory capabilities in AI to enable true contextual understanding• How delegation skills will become essential as we move toward more capable AI systems• Creative workflows using Copilot for structuring ideas while preserving unique voiceThis year we're adding a new show to our line up - The AI Advantage. We'll discuss the skills you need to thrive in an AI-enabled world. DynamicsMinds is a world-class event in Slovenia that brings together Microsoft product managers, industry leaders, and dedicated users to explore the latest in Microsoft Dynamics 365, the Power Platform, and Copilot.Early bird tickets are on sale now and listeners of the Microsoft Innovation Podcast get 10% off with the code MIPVIP144bff https://www.dynamicsminds.com/register/?voucher=MIPVIP144bff Accelerate your Microsoft career with the 90 Day Mentoring Challenge We've helped 1,300+ people across 70+ countries establish successful careers in the Microsoft Power Platform and Dynamics 365 ecosystem.Benefit from expert guidance, a supportive community, and a clear career roadmap. A lot can change in 90 days, get started today!Support the showIf you want to get in touch with me, you can message me here on Linkedin.Thanks for listening

Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM FULL SHOW NOTES https://www.microsoftinnovationpodcast.com/675The conversation takes a fascinating turn as we explore the future of meetings in a hybrid world. Jeff Hardison shares insights from Calendly's research showing growing excitement about AI's role in making meetings more effective, while also noting the pendulum swing between asynchronous communication and the irreplaceable value of human connection.   Scheduling software Calendly has evolved from a simple time-finding tool into a comprehensive platform for building meaningful business relationships with over 20 million users worldwide.TAKEAWAYS• Calendly was founded by Tope Awotona, who wanted to solve the problem of coordinating meetings across different schedules and time zones• The platform has expanded beyond basic scheduling to offer team-based coordination, automated notifications, and integration with payment systems like Stripe• Calendly positions itself as "neutral Switzerland" between different platforms, integrating with Microsoft, Google, Zoom, Teams, and various CRM systems• 54% of people surveyed are excited about AI's potential role in making meetings more effective• The future of meetings will balance asynchronous communication tools with synchronous human connection• Video communication skills are increasingly essential as remote work and freelancing continue to grow• Microsoft-specific integrations include Outlook, Teams, Dynamics CRM, and Power AutomateCheck out the Calendly for Microsoft webinar and integration page to learn more about connecting your Microsoft ecosystem with Calendly's scheduling capabilities.This year we're adding a new show to our line up - The AI Advantage. We'll discuss the skills you need to thrive in an AI-enabled world. DynamicsMinds is a world-class event in Slovenia that brings together Microsoft product managers, industry leaders, and dedicated users to explore the latest in Microsoft Dynamics 365, the Power Platform, and Copilot.Early bird tickets are on sale now and listeners of the Microsoft Innovation Podcast get 10% off with the code MIPVIP144bff https://www.dynamicsminds.com/register/?voucher=MIPVIP144bff Accelerate your Microsoft career with the 90 Day Mentoring Challenge We've helped 1,300+ people across 70+ countries establish successful careers in the Microsoft Power Platform and Dynamics 365 ecosystem.Benefit from expert guidance, a supportive community, and a clear career roadmap. A lot can change in 90 days, get started today!Support the showIf you want to get in touch with me, you can message me here on Linkedin.Thanks for listening

In Episode 204 of Manufacturing Hub, we wrap up our month-long ERP series with Glenn from Waites. Glenn shares a practical framework for understanding ERP systems—perfect for engineers, plant managers, and anyone who's struggled with clunky ERP software. We break down key modules like Financials, Supply Chain, MES, and Asset Management, and explore how modern tools are reshaping ERP usability.

Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM FULL SHOW NOTES https://www.microsoftinnovationpodcast.com/674Amber Bell shares her journey from receptionist at a GP partner to Microsoft MVP, discovering her passion for training and documentation along the way.TAKEAWAYS• Starting as a receptionist at a Microsoft Great Plains partner in San Diego• Moving up through certifications and discovering a love for training instead of programming• Founding Training Dynamo nine years ago to focus on empowering users through education• Helping clients bridge from GP to Business Central through process review and data cleanup• Finding value in community connections with mentors like Kim Peterson and Anya Jucherski• Emphasizing the importance of involving accounting teams in system transitions• Growing from imposter syndrome to recognizing the value of specialized training skills• Living near the beach in Connecticut with a love for making Mexican food and gardeningIf you have not checked it out already, I do a YouTube series called How to Become an MVP. The link is in the show notes.OTHER RESOURCES:

Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM FULL SHOW NOTES https://www.microsoftinnovationpodcast.com/673  Microsoft appears to be settling into a more deliberate AI strategy with increasing focus on data governance, security, and Fabric as a central component for AI implementation. The recent clarity around Microsoft's vision suggests a transition from reactionary AI deployment to a more considered approach for long-term value.TAKEAWAYS• Microsoft Fabric and OneLake emerging as an "AI landing zone" for consolidating multi-cloud data • Free mirroring technology for AWS and other platforms reduces barriers to cross-cloud data integration • Business Applications division potentially facing reorganization within the next five years • Dataverse likely moving to Fabric while Copilot Studio shifts to Microsoft 365 • Traditional UI paradigms may disappear as AI interfaces replace menus and navigation elements • Legal involvement becoming critical in AI development for the first time in software history • Increased focus needed on the social and governance aspects of ESG in AI implementation • Serious concerns about AI's potential to facilitate cybercrime and human rights violationsThis year we're adding a new show to our line up - The AI Advantage. We'll discuss the skills you need to thrive in an AI-enabled world. DynamicsMinds is a world-class event in Slovenia that brings together Microsoft product managers, industry leaders, and dedicated users to explore the latest in Microsoft Dynamics 365, the Power Platform, and Copilot.Early bird tickets are on sale now and listeners of the Microsoft Innovation Podcast get 10% off with the code MIPVIP144bff https://www.dynamicsminds.com/register/?voucher=MIPVIP144bff Accelerate your Microsoft career with the 90 Day Mentoring Challenge We've helped 1,300+ people across 70+ countries establish successful careers in the Microsoft Power Platform and Dynamics 365 ecosystem.Benefit from expert guidance, a supportive community, and a clear career roadmap. A lot can change in 90 days, get started today!Support the showIf you want to get in touch with me, you can message me here on Linkedin.Thanks for listening

Jeffrey Goldstein, Managing Director of Queue Associates, unveils exciting insights on how Microsoft Dynamics and AI tools like Microsoft Copilot are reshaping ERP systems. He shares his vision for a future where AI advancements redefine CRM and ERP terminologies, and underscores the importance of partnering with innovators like Microsoft. Jeffrey's journey through the early adoption of cloud technology gives a compelling perspective on maintaining a competitive edge in today's fast-paced industry landscape. Equip your sales team with powerful methodologies as we explore the essentials of establishing credibility through comprehensive product knowledge. By leveraging the Microsoft suite, we empower our team to offer authentic client recommendations, weighing the benefits of cohesive integrated systems over a best-of-breed approach. The conversation unfolds the value of minimizing operational risks by choosing systems that communicate seamlessly, ultimately offering more value than disparate top-tier solutions. Leadership shines under the spotlight as we focus on the power of positivity and leading by example. Discover how happiness and joy can motivate teams, and why transparency and decision-making are crucial components of effective leadership. The episode wraps up with an exploration of personal goal setting in sales, showcasing how visualizing aspirations and celebrating team achievements can drive success. Balancing CRM strategies to align with business goals emerges as a theme, illustrating the challenges and freedoms within these systems. Jeffrey Goldstein is Co-Founder and Global Managing Director of Queue Associates. Jeffrey has and continues to play a pivotal role in driving the growth and success of the company through his strategic insights and leadership. Since originating Queue Associates in July of 1992, Jeffrey has developed a deep understanding of information systems, driven innovation, and ensured client satisfaction. Jeffrey holds a Bachelor of Business Administration (BBA) in Management Information Systems from PACE University (1980-1984), as well as a Master of Business Administration (MBA) in Management Science from Ioana University (1986-1989). Jeffrey's talents extend beyond his professional commitments, actively participating in industry associations, events, and sponsorships. He served as a past President of the IAMCP Americas, further dedicating his time towards promoting excellence and collaboration within the technology industry.  Among his proudest achievements with Queue Associates was the company's recognition as worldwide Microsoft Dynamics SL Partner of the Year. The company's accolades continue to increase as Queue expands operations across the globe.    Quotes: "In the evolving world of ERP, AI tools like Microsoft Copilot are not just enhancements; they're game changers that redefine the way businesses operate."  "Success in today's fast-paced industry isn't just about having the right technology; it's about having the right people and partnerships."  "Choosing happiness and leading by example aren't just personal philosophies; they're essential leadership strategies that motivate and inspire teams."  "In sales, establishing credibility starts with comprehensive product knowledge and the ability to offer genuine, informed recommendations."    Links:  Jeffrey's LinkedIn - https://www.linkedin.com/in/jeffreylgoldstein/ Queue Associates - https://queueassoc.com Find this episode and all other Sales Lead Dog episodes at https://empellorcrm.com/salesleaddog/ 

Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM FULL SHOW NOTES https://www.microsoftinnovationpodcast.com/672We dive deep into the world of AI security with Microsoft's Senior Offensive Security Engineer from the AI Red Team who shares insights into how they test and break AI systems to ensure safety and trustworthiness.TAKEAWAYS• Microsoft requires all AI features to be thoroughly documented and approved by a central board• The AI Red Team tests products adversarially and as regular users to identify vulnerabilities• Red teaming originated in military exercises during the Cold War before being adapted for software security• The team tests for jailbreaks, harmful content generation, data exfiltration, and bias• Team members come from diverse backgrounds including PhDs in machine learning, traditional security, and military experience• New AI modalities like audio, images, and video each present unique security challenges• Mental health support is prioritized since team members regularly encounter disturbing content• Working exclusively with failure modes creates a healthy skepticism about AI capabilities• Hands-on experimentation is recommended for anyone wanting to develop AI skills• Curating your own information sources rather than relying on algorithms helps discover new knowledgeCheck out the Microsoft co-pilot and other AI tools to start experimenting and finding practical ways they can help in your daily work.This year we're adding a new show to our line up - The AI Advantage. We'll discuss the skills you need to thrive in an AI-enabled world. DynamicsMinds is a world-class event in Slovenia that brings together Microsoft product managers, industry leaders, and dedicated users to explore the latest in Microsoft Dynamics 365, the Power Platform, and Copilot.Early bird tickets are on sale now and listeners of the Microsoft Innovation Podcast get 10% off with the code MIPVIP144bff https://www.dynamicsminds.com/register/?voucher=MIPVIP144bff Accelerate your Microsoft career with the 90 Day Mentoring Challenge We've helped 1,300+ people across 70+ countries establish successful careers in the Microsoft Power Platform and Dynamics 365 ecosystem.Benefit from expert guidance, a supportive community, and a clear career roadmap. A lot can change in 90 days, get started today!Support the showIf you want to get in touch with me, you can message me here on Linkedin.Thanks for listening

Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVMFULL SHOW NOTES https://www.microsoftinnovationpodcast.com/670 Join us for a captivating conversation with Rahan Arif, the dynamic CEO and founder of Lowcodera, who pulls back the curtain on his inspiring journey through the tech world. From the early days of building websites in university to navigating the impactful realms of Microsoft technologies and SharePoint, Rahan shares how these experiences paved his path to entrepreneurship. He also reveals how he balances this high-stakes career with the joys of family, food, and travel, and how these personal passions keep him grounded. Learn from his insights on the increasing costs of travel due to inflation and his memorable family trips to Europe and Dubai. TAKEAWAYS• Rahan's background in website development and early IT experiences • Transitioning from SharePoint to a focus on Power Platform • Identifying gaps in the functionality and appearance of Power Apps • Launching Low Code Era to address these challenges with PCF components • Introduction of the generative AI app-building platform for faster development • The concept of "App in an Hour" and collaborative prototyping • Revolutionizing how businesses approach and envision app solutions • The future potential of low-code integrations and democratizing development This year we're adding a new show to our line up - The AI Advantage. We'll discuss the skills you need to thrive in an AI-enabled world. DynamicsMinds is a world-class event in Slovenia that brings together Microsoft product managers, industry leaders, and dedicated users to explore the latest in Microsoft Dynamics 365, the Power Platform, and Copilot.Early bird tickets are on sale now and listeners of the Microsoft Innovation Podcast get 10% off with the code MIPVIP144bff https://www.dynamicsminds.com/register/?voucher=MIPVIP144bff Accelerate your Microsoft career with the 90 Day Mentoring Challenge We've helped 1,300+ people across 70+ countries establish successful careers in the Microsoft Power Platform and Dynamics 365 ecosystem.Benefit from expert guidance, a supportive community, and a clear career roadmap. A lot can change in 90 days, get started today!Support the showIf you want to get in touch with me, you can message me here on Linkedin.Thanks for listening

In Episode 201 of Manufacturing Hub, we sit down with Tim Brown, a veteran leader with over 40 years of experience across manufacturing, construction, and IT. From managing massive ERP transformations to navigating global M&A integrations, Tim shares a masterclass in how to make enterprise software actually work in complex industrial environments.We cover everything from:What it was like managing ERP during Y2KThe critical difference between push vs. pull drivers for ERP changeHow mergers and acquisitions shape ERP strategyWhy “people problems” derail ERP more than technology ever doesReal tactics for managing global rollouts (including Japan, France, Canada, and the U.S.)His take on embedded AI in ERP platforms (and where it's really going)Governance, risk, and how to actually drive adoptionWhether you're an IT leader, plant manager, systems integrator, or just ERP-curious — this episode offers real-world lessons and practical guidance from someone who's done it all.

Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVMFULL SHOW NOTES https://www.microsoftinnovationpodcast.com/669 Peter Ruiter shares his journey from PHP developer to Microsoft MVP, highlighting his career transformation and expertise in Microsoft's contact center technology.• Born in the Netherlands with a family that spans continents – wife from Argentina, two sons aged 14 and 10• Started in Media Technology, working with PHP and marketing automation before transitioning to Microsoft technologies• Currently serves as Principal Solution Architect and Cloud Domain Lead at Capgemini• Leads Power Platform initiatives within Capgemini Netherlands, focusing on complex Dynamics projects• Passionate about Microsoft's contact center capabilities which integrate Teams, Dynamics, and Azure Communication Services• Explains how Microsoft's platform approach gives it advantages over competitors like Genesis and Amazon Connect• Provides insight into the practical considerations of implementing contact center solutions, including cost comparisons• Planning to speak at the BizApps Summit in Düsseldorf and attend the MVP SummitOTHER RESOURCES: Microsoft MVP YouTube Series - How to Become a Microsoft MVP - https://www.youtube.com/playlist?list=PLzf0yupPbVkqdRJDPVE4PtTlm6quDhiu7 This year we're adding a new show to our line up - The AI Advantage. We'll discuss the skills you need to thrive in an AI-enabled world. DynamicsMinds is a world-class event in Slovenia that brings together Microsoft product managers, industry leaders, and dedicated users to explore the latest in Microsoft Dynamics 365, the Power Platform, and Copilot.Early bird tickets are on sale now and listeners of the Microsoft Innovation Podcast get 10% off with the code MIPVIP144bff https://www.dynamicsminds.com/register/?voucher=MIPVIP144bff Accelerate your Microsoft career with the 90 Day Mentoring Challenge We've helped 1,300+ people across 70+ countries establish successful careers in the Microsoft Power Platform and Dynamics 365 ecosystem.Benefit from expert guidance, a supportive community, and a clear career roadmap. A lot can change in 90 days, get started today!Support the showIf you want to get in touch with me, you can message me here on Linkedin.Thanks for listening

Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVMFULL SHOW NOTES https://www.microsoftinnovationpodcast.com/668 Microsoft's digital technology specialist from Singapore shares insights on enterprise-scale Power Platform implementations and how AI is transforming business processes across industries. We explore the psychology behind enterprise architects' resistance to low-code platforms and examine real-world success stories from major banks and global organizations.TAKEAWAYS• The psychological barriers enterprise architects face when considering low-code platforms• Parallels between historical resistance to .NET and today's hesitation about Power Platform• Case study of a major bank that improved performance 12-fold by migrating from legacy ERP• How a UK bank used Power Automate to fix a critical integration in hours instead of weeks• The impact of agentic AI on eliminating "performance leaks" in organizational workflows• Transforming contact centers with intelligent routing and AI-powered agent assistance• Why smaller organizations without legacy data "baggage" are well-positioned for AI adoption• How the Power Platform enables consolidation of business processes similar to data lakesThis year we're adding a new show to our line up - The AI Advantage. We'll discuss the skills you need to thrive in an AI-enabled world. DynamicsMinds is a world-class event in Slovenia that brings together Microsoft product managers, industry leaders, and dedicated users to explore the latest in Microsoft Dynamics 365, the Power Platform, and Copilot.Early bird tickets are on sale now and listeners of the Microsoft Innovation Podcast get 10% off with the code MIPVIP144bff https://www.dynamicsminds.com/register/?voucher=MIPVIP144bff Accelerate your Microsoft career with the 90 Day Mentoring Challenge We've helped 1,300+ people across 70+ countries establish successful careers in the Microsoft Power Platform and Dynamics 365 ecosystem.Benefit from expert guidance, a supportive community, and a clear career roadmap. A lot can change in 90 days, get started today!Support the showIf you want to get in touch with me, you can message me here on Linkedin.Thanks for listening

Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM FULL SHOW NOTES https://www.microsoftinnovationpodcast.com/667Join us for a captivating episode exploring the transformative journey of Soren, a senior consultant and MVP in the Power Platform community. From his humble beginnings to becoming a thought leader, Soren opens up about his experiences and insights. He emphasizes the user-friendly nature of the tools within the Power Platform, making it accessible to anyone looking to embark on a career in tech. Soren's stories reveal how curiosity and adaptation can turn obstacles into stepping stones toward success.  TAKEAWAYS • Soren's introduction to the Power Platform and Projectum • Importance of user-friendly tools for citizen developers • Enhancing skills in the tech landscape with AI intersections • Real-world examples of user empowerment through technology • Insights into potential future trends in the industry • Career advice for aspiring Power Platform developers  OTHER RESOURCES:

In our latest podcast, we take a look at the larger Microsoft Dynamics 365 Business Central roadmap and what is in store for the future of D365BC. We are joined by Kennie, a Microsoft Dynamics 365 Business Central Program Manager specialising in Power BI. We discuss the evolution of Business Central tools and how they are used in different roles within a business as well as reporting, analysis, Microsoft Agents, performance and security within Business Central. Hosted on Acast. See acast.com/privacy for more information.

Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM FULL SHOW NOTES https://www.microsoftinnovationpodcast.com/666  We explore whether AI is overhyped or dangerously underhyped, examining the disconnect between those creating AI technology and those selling it without adequately addressing trustworthy AI concerns.TAKEAWAYS• The Microsoft AI Tour event demonstrated excellent technical content with a strong focus on trustworthy AI• There's a dangerous disconnect between people who make AI technology and those who sell it regarding responsible AI implementation• Trustworthy AI doesn't mean stopping innovation but preventing potential calamities• The scale of AI's impact may be drastically underestimated, similar to our inability to truly comprehend "65 million years since dinosaurs"• AI enables processing information at unprecedented scale, creating extraordinary risks in surveillance and human rights contexts• Corporate discussions about completely replacing customer service departments with AI raise serious socioeconomic concerns• Shadow AI applications being developed without proper governance represent significant risks• Containing AI's risks while harnessing its benefits requires education, curiosity, and political wisdom• Book recommendations: "The Coming Wave" by Mustafa Suleiman and "Origin" by Dan BrownGet educated and don't rely on echo chambers or news articles - read in-depth material from experts to form your own opinions about AI's trajectory and implications.OTHER RESOURCES90 Day Mentoring Challenge - https://www.90daymc.com/  Support the show - https://www.buymeacoffee.com/nz365guy This year we're adding a new show to our line up - The AI Advantage. We'll discuss the skills you need to thrive in an AI-enabled world. DynamicsMinds is a world-class event in Slovenia that brings together Microsoft product managers, industry leaders, and dedicated users to explore the latest in Microsoft Dynamics 365, the Power Platform, and Copilot.Early bird tickets are on sale now and listeners of the Microsoft Innovation Podcast get 10% off with the code MIPVIP144bff https://www.dynamicsminds.com/register/?voucher=MIPVIP144bff Accelerate your Microsoft career with the 90 Day Mentoring Challenge We've helped 1,300+ people across 70+ countries establish successful careers in the Microsoft Power Platform and Dynamics 365 ecosystem.Benefit from expert guidance, a supportive community, and a clear career roadmap. A lot can change in 90 days, get started today!Support the showIf you want to get in touch with me, you can message me here on Linkedin.Thanks for listening

Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM FULL SHOW NOTES https://www.microsoftinnovationpodcast.com/665 Stevie Sims shares his journey from chemical plant operator to lead Power Platform developer at Shell, demonstrating how business expertise combined with low-code tools can transform organizations.TAKEAWAYS• Started career in operations, climbing towers and turning valves before discovering Excel• Hurricane Ida became a pivotal moment when he built a Power BI dashboard to manage recovery• Transitioned from citizen developer to fusion team member building complex apps and automations• Believes companies should encourage operational experts to upskill with technical tools• Emphasizes the importance of business knowledge when developing technical solutions• Advocates for "ring-fencing" talented citizen developers for focused development periods• Prevents duplicate development efforts through idea triage and solution sharing• Featured in new book "All Hands on Tech: AI-Powered Citizen Developer Revolution"Check out "All Hands on Tech" by Ian Barkin and Tom Davenport, featuring Steve's story and other inspiring examples from the low-code no-code space.This year we're adding a new show to our line up - The AI Advantage. We'll discuss the skills you need to thrive in an AI-enabled world. DynamicsMinds is a world-class event in Slovenia that brings together Microsoft product managers, industry leaders, and dedicated users to explore the latest in Microsoft Dynamics 365, the Power Platform, and Copilot.Early bird tickets are on sale now and listeners of the Microsoft Innovation Podcast get 10% off with the code MIPVIP144bff https://www.dynamicsminds.com/register/?voucher=MIPVIP144bff Accelerate your Microsoft career with the 90 Day Mentoring Challenge We've helped 1,300+ people across 70+ countries establish successful careers in the Microsoft Power Platform and Dynamics 365 ecosystem.Benefit from expert guidance, a supportive community, and a clear career roadmap. A lot can change in 90 days, get started today!Support the showIf you want to get in touch with me, you can message me here on Linkedin.Thanks for listening

In this episode of the CPQ Podcast, we sit down with Leon Panjtar, Co-Founder & CEO of SaleSqueze, to explore his journey from industrial automation and robotics to transforming manufacturing sales. Leon shares insights on how his company is simplifying complex manufacturing processes through CPQ and digital transformation, making sales and product configuration more accessible to non-technical users. We discuss SaleSqueze's growth strategy, including its $1.5M seed funding, upcoming Series A round, and expansion into the US market. Leon also provides a deep dive into the platform's architecture, with a focus on capabilities for dealer networks, API integrations with Microsoft Dynamics and SAP, and upcoming AI-powered automation for sales and order processing. Join us as we unpack the post-Covid shift in manufacturing, the role of 3D configurators and CAD integrations, and why mid-market manufacturers are prioritizing efficiency and automation. Plus, get a glimpse into Leon's personal life—from his passion for travel to coaching a successful handball team.

Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM FULL SHOW NOTES https://www.microsoftinnovationpodcast.com/663   Step into the world of AI with our latest episode, where Dewain Robinson from Microsoft unpacks the transformative power of Copilot Studio and intelligent agents in 2025. As organizations gear up to integrate advanced AI solutions, the discussion delves into what this shift means for everyday tasks and overall productivity. From understanding the distinction between copilots and agents to exploring real-life case studies demonstrating innovation in action and unexpected value, listeners will gain actionable insights into the future of AI.  This vibrant discussion is not just about technology; it's about shaping the future of work—witnessing AI evolve from a mere tool to an essential colleague. Grab your headphones and join us to prepare for the AI revolutions that lie ahead. Don't forget to subscribe, share your thoughts, and leave a review if you enjoyed the episode! TAKEAWAYS • Understanding Copilot Studio and its capabilities  • The rise of autonomous agents in 2025  • User-friendly AI systems boosting creativity over simplicity  • Case studies demonstrating the transformational value of AI  • Preparing for the future: AI as an enabler, not a replacement  This year we're adding a new show to our line up - The AI Advantage. We'll discuss the skills you need to thrive in an AI-enabled world. DynamicsMinds is a world-class event in Slovenia that brings together Microsoft product managers, industry leaders, and dedicated users to explore the latest in Microsoft Dynamics 365, the Power Platform, and Copilot.Early bird tickets are on sale now and listeners of the Microsoft Innovation Podcast get 10% off with the code MIPVIP144bff https://www.dynamicsminds.com/register/?voucher=MIPVIP144bff Accelerate your Microsoft career with the 90 Day Mentoring Challenge We've helped 1,300+ people across 70+ countries establish successful careers in the Microsoft Power Platform and Dynamics 365 ecosystem.Benefit from expert guidance, a supportive community, and a clear career roadmap. A lot can change in 90 days, get started today!Support the showIf you want to get in touch with me, you can message me here on Linkedin.Thanks for listening

Explore our Business Central on-demand training courses at https://www.learndynamics.com/    Microsoft Fabric is transforming how businesses handle data in Dynamics 365 Business Central. By offering an end-to-end solution for data analytics, Fabric simplifies complex processes and opens the door to real-time insights   In this episode, Belinda Allen, Director of Enablement at iLink Digital and a Microsoft Certified Trainer, shares insights into the key benefits of integrating Fabric with Business Central.    Learn how Fabric enhances data management, separates compute from storage, and streamlines data modeling with tools like Azure Data Factory and Power BI. As Belinda Allen explains, “Fabric consolidates tools and eliminates the need to move data around, making workflows far more efficient.”    Explore how Fabric is reshaping data management and analytics in Business Central.    Listen now and see how to bring simplicity and power to your data workflows!

Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVMFULL SHOW NOTES https://www.microsoftinnovationpodcast.com/661  Step into the ever-evolving world of technology with this episode focused on the Microsoft Power Platform and Business Central. Brad Prendergast shares his journey from being a senior developer to a mentor, providing rich insights into the significance of practical training and the profound effects of mentorship in one's career. Discover how commonly successful practitioners emphasize hands-on learning experiences that build emotional resilience and understanding—a necessity as the tech landscape consistently morphs with new challenges such as AI. Join us for enlightening discussions, personal stories, and expert insights that aim to elevate your understanding of the Microsoft landscape. Ready to enhance your career? Subscribe now and be part of exploring the future of business and technology! TAKEAWAYS• Understanding training's profound impact on tech careers  • Exploring the importance of mentorship in personal growth  • Insight into the rapid evolution of Microsoft Business Central  • Leveraging AI for productivity in the workplace  • The ever-changing landscape of technology-focused learning  • Engaging anecdotes from the guest's career journeyThis year we're adding a new show to our line up - The AI Advantage. We'll discuss the skills you need to thrive in an AI-enabled world. DynamicsMinds is a world-class event in Slovenia that brings together Microsoft product managers, industry leaders, and dedicated users to explore the latest in Microsoft Dynamics 365, the Power Platform, and Copilot.Early bird tickets are on sale now and listeners of the Microsoft Innovation Podcast get 10% off with the code MIPVIP144bff https://www.dynamicsminds.com/register/?voucher=MIPVIP144bff Accelerate your Microsoft career with the 90 Day Mentoring Challenge We've helped 1,300+ people across 70+ countries establish successful careers in the Microsoft Power Platform and Dynamics 365 ecosystem.Benefit from expert guidance, a supportive community, and a clear career roadmap. A lot can change in 90 days, get started today!Support the showIf you want to get in touch with me, you can message me here on Linkedin.Thanks for listening

Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM  FULL SHOW NOTES https://www.microsoftinnovationpodcast.com/659  What if AI could transform the way we navigate our professional and personal lives? This episode addresses the pressing challenges of balancing AI innovation with the regulatory frameworks emerging worldwide. We explore the differences between the EU and U.S. approaches to AI regulation, the importance of human rights considerations, and the responsibility organizations have in navigating ethical implications.TAKEAWAYS• Highlighting advancements in AI tools • Discussion of Grok 3 and its capabilities • Exploring the EU AI Act versus U.S. regulatory approaches • Complexity of navigating international AI regulations • The risk of human rights violations with AI algorithms • Emphasizing educational needs for organizations • Importance of a responsible culture in AI implementationThis year we're adding a new show to our line up - The AI Advantage. We'll discuss the skills you need to thrive in an AI-enabled world. DynamicsMinds is a world-class event in Slovenia that brings together Microsoft product managers, industry leaders, and dedicated users to explore the latest in Microsoft Dynamics 365, the Power Platform, and Copilot.Early bird tickets are on sale now and listeners of the Microsoft Innovation Podcast get 10% off with the code MIPVIP144bff https://www.dynamicsminds.com/register/?voucher=MIPVIP144bff Accelerate your Microsoft career with the 90 Day Mentoring Challenge We've helped 1,300+ people across 70+ countries establish successful careers in the Microsoft Power Platform and Dynamics 365 ecosystem.Benefit from expert guidance, a supportive community, and a clear career roadmap. A lot can change in 90 days, get started today!Support the showIf you want to get in touch with me, you can message me here on Linkedin.Thanks for listening

Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVMFULL SHOW NOTES https://www.microsoftinnovationpodcast.com/658Steve Jeffery from Microsoft's PowerCat team unveils the Business Value Kit, a revolutionary tool aimed at quantifying the value of Power Platform applications within organizations. This episode explores how the toolkit captures user stories, aligns value with organizational goals, and empowers companies to communicate their successes effectively.  TAKEAWAYS • The Business Value Kit helps organizations assess the value of their applications  • Importance of storytelling in measuring tech impact  • Flexibility in aligning value with departmental goals  • Achievements and feedback from early users of the kit  • Encouragement of a culture of success through shared narratives  • Continuous improvement based on user insights and needs This year we're adding a new show to our line up - The AI Advantage. We'll discuss the skills you need to thrive in an AI-enabled world. DynamicsMinds is a world-class event in Slovenia that brings together Microsoft product managers, industry leaders, and dedicated users to explore the latest in Microsoft Dynamics 365, the Power Platform, and Copilot.Early bird tickets are on sale now and listeners of the Microsoft Innovation Podcast get 10% off with the code MIPVIP144bff https://www.dynamicsminds.com/register/?voucher=MIPVIP144bff Accelerate your Microsoft career with the 90 Day Mentoring Challenge We've helped 1,300+ people across 70+ countries establish successful careers in the Microsoft Power Platform and Dynamics 365 ecosystem.Benefit from expert guidance, a supportive community, and a clear career roadmap. A lot can change in 90 days, get started today!Support the showIf you want to get in touch with me, you can message me here on Linkedin.Thanks for listening

Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVMFULL SHOW NOTES https://www.microsoftinnovationpodcast.com/656  The future of AI integration is rapidly evolving, bringing with it a new spectrum of legal responsibilities. From developing tools like a Power BI dashboard to analyze AI strategies to tackling the profound shifts in AI policy in the UK and EU, we explore the myriad opportunities and challenges this landscape presents.    This episode dives into the newly introduced AI laws across Europe, their implications for businesses, and the critical examination of thinking in technological contexts. Ana Welch and Chris Huntingford discuss the confluence of regulation, innovation, and ethical considerations in AI development while emphasizing the need for rigorous legal frameworks.TAKEAWAYS• Exploration of European AI laws and governance • Importance of critical thinking in AI and technology • Discussion on the implications of the UK's AI playbooks • The evolving responsibility of developers in AI deployment • Need for legal oversight and responsible data handling • Emphasizing customer trust in the digital ageThis year we're adding a new show to our line up - The AI Advantage. We'll discuss the skills you need to thrive in an AI-enabled world. DynamicsMinds is a world-class event in Slovenia that brings together Microsoft product managers, industry leaders, and dedicated users to explore the latest in Microsoft Dynamics 365, the Power Platform, and Copilot.Early bird tickets are on sale now and listeners of the Microsoft Innovation Podcast get 10% off with the code MIPVIP144bff https://www.dynamicsminds.com/register/?voucher=MIPVIP144bff Accelerate your Microsoft career with the 90 Day Mentoring Challenge We've helped 1,300+ people across 70+ countries establish successful careers in the Microsoft Power Platform and Dynamics 365 ecosystem.Benefit from expert guidance, a supportive community, and a clear career roadmap. A lot can change in 90 days, get started today!Support the showIf you want to get in touch with me, you can message me here on Linkedin.Thanks for listening

Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVMFULL SHOW NOTES https://www.microsoftinnovationpodcast.com/655 Explore the frontier of Mega Apps on Microsoft's Power Platform with our esteemed guest, Charlie Phipps-Bennett, the delivery director of Synapse, who brings invaluable insights from his journey of co-founding Zaptica to its transformative merger with Synapse. Learn how Charlie's strategic focus on the legal and construction sectors, paired with savvy marketing, quickly landed high-profile clients like one of the world's largest construction companies. Beyond the boardroom, Charlie's passion for cars and adventure adds a personal flair to our conversation, making this episode both enlightening and engaging.  TAKEAWAYS• Exploring the concept of Mega Apps for enterprise solutions  • Importance of focusing on specific industries like legal and construction  • Strategies for quick growth through marketing efforts  • Case studies of a law firm and Skanska's global implementation  • Addressing challenges in data management and accessibility  • Significance of UX/UI design in promoting user adoption  • Treating Power Apps projects as a standard software development lifecycle • Learn about smart licensing and great user design with AI features. • The key tools - SQL, Dataverse, and Figma are essential for powerful and well-designed apps. • Building vital Power Platform apps requires strong disaster recovery and clear documentation. This year we're adding a new show to our line up - The AI Advantage. We'll discuss the skills you need to thrive in an AI-enabled world. DynamicsMinds is a world-class event in Slovenia that brings together Microsoft product managers, industry leaders, and dedicated users to explore the latest in Microsoft Dynamics 365, the Power Platform, and Copilot.Early bird tickets are on sale now and listeners of the Microsoft Innovation Podcast get 10% off with the code MIPVIP144bff https://www.dynamicsminds.com/register/?voucher=MIPVIP144bff Accelerate your Microsoft career with the 90 Day Mentoring Challenge We've helped 1,300+ people across 70+ countries establish successful careers in the Microsoft Power Platform and Dynamics 365 ecosystem.Benefit from expert guidance, a supportive community, and a clear career roadmap. A lot can change in 90 days, get started today!Support the showIf you want to get in touch with me, you can message me here on Linkedin.Thanks for listening

Meet Ryan Pollyniak! As a Microsoft Dynamics expert, he is passionate about helping businesses streamline operations, enhance productivity, and achieve long-term success through innovative technology solutions.Western Computer, a trusted Microsoft Gold Partner, specializes in Dynamics 365 Cloud solutions, empowering companies to optimize their processes, improve decision-making, and drive growth. With over 30 years of experience in ERP, CRM, and business intelligence, they provide tailored solutions that help businesses stay agile and competitive in an evolving marketplace. Whether it's automating workflows, improving customer relationships, or enhancing data insights, Western Computer equips organizations with the tools they need to succeed.

FULL SHOW NOTES https://www.microsoftinnovationpodcast.com/653    How can incorporating AI revolutionize the world of podcasting? Join us for an engaging discussion with Phil from the Microsoft Power Platform Customer Advisory Team and Simo Slaoui, founder of One Man Shot. Together, we peel back the layers of PowerCat Live, an innovative podcast that marries technology and storytelling. Phil Topness takes us on a journey through the creation of PowerCat Live, initiated by Saurabh Pant, while Simo reveals his creative techniques for elevating production quality using advanced equipment like DSLR cameras and teleprompters. Delve into the dynamic evolution of the show as it transitions into a multimedia experience, keeping audiences on the edge of their seats. TAKEAWAYS• Discussing the origin and vision of PowerCat Live • Insights on technical setups and the role of Riverside • Emphasizing the importance of dynamic audience engagement • Overview of the episode planning and content strategy • Exploring the post-production process and editing intricacies • Highlighting the balance between information and entertainment • Noteworthy comments on the future of podcasting with AI integrationsThis year we're adding a new show to our line up - The AI Advantage. We'll discuss the skills you need to thrive in an AI-enabled world. DynamicsMinds is a world-class event in Slovenia that brings together Microsoft product managers, industry leaders, and dedicated users to explore the latest in Microsoft Dynamics 365, the Power Platform, and Copilot.Early bird tickets are on sale now and listeners of the Microsoft Innovation Podcast get 10% off with the code MIPVIP144bff https://www.dynamicsminds.com/register/?voucher=MIPVIP144bff Accelerate your Microsoft career with the 90 Day Mentoring Challenge We've helped 1,300+ people across 70+ countries establish successful careers in the Microsoft Power Platform and Dynamics 365 ecosystem.Benefit from expert guidance, a supportive community, and a clear career roadmap. A lot can change in 90 days, get started today!Support the showIf you want to get in touch with me, you can message me here on Linkedin.Thanks for listening

Send me a Text Message hereFULL SHOW NOTES https://www.microsoftinnovationpodcast.com/652   Join Parvez Ghumra as he explores his journey as a Microsoft MVP from Leicester, UK. His passion for the Power Platform and Dynamics 365 CE development is shaped by strong family values, a love for travel—especially his mini pilgrimage to Mecca—and a spicy hobby of chili growing. Parvez reflects on the evolution of CRM deployment tools, from manual XML to modern no-code solutions like Azure DevOps and GitHub Actions, while acknowledging challenges with tools like Package Deployer. Alongside his insights, Mark also shares his own path to MVP recognition, emphasizing the power of community support in driving personal and professional growth. TAKEAWAYS• The role of family in professional development • Travel experiences influencing personal and professional growth • Transition from bespoke development to Dynamics 365 • Importance of Application Lifecycle Management in software delivery • Shift from SDK to low-code solutions in modern development • The value of community support in achieving the MVP statusThis year we're adding a new show to our line up - The AI Advantage. We'll discuss the skills you need to thrive in an AI-enabled world. DynamicsMinds is a world-class event in Slovenia that brings together Microsoft product managers, industry leaders, and dedicated users to explore the latest in Microsoft Dynamics 365, the Power Platform, and Copilot.Early bird tickets are on sale now and listeners of the Microsoft Innovation Podcast get 10% off with the code MIPVIP144bff https://www.dynamicsminds.com/register/?voucher=MIPVIP144bff Accelerate your Microsoft career with the 90 Day Mentoring Challenge We've helped 1,300+ people across 70+ countries establish successful careers in the Microsoft Power Platform and Dynamics 365 ecosystem.Benefit from expert guidance, a supportive community, and a clear career roadmap. A lot can change in 90 days, get started today!Support the showIf you want to get in touch with me, you can message me here on Linkedin.Thanks for listening

Send me a Text Message hereFULL SHOW NOTES https://www.microsoftinnovationpodcast.com/651 Sunil Kumar shares his journey as a lead architect in the Microsoft Power Platform space, discussing the unique tech landscape in the UAE, challenges with advisory roles, and the growing embrace of low-code solutions. The conversation delves into Sunil's career transformation with Microsoft's Power Platform, from SharePoint to Power Apps and Power Automate, highlighting key projects like a COVID tracking app. He also explores Power Platform integrations, licensing complexities, and innovative solutions using ServiceNow and DocuSign. Packed with insights for tech enthusiasts and professionals alike, this episode explores efficiency, innovation, and the evolving tech landscape.TAKEAWAYS• Exploring the opportunity landscape in the UAE tech sector • Understanding community dynamics within the Power Platform in the UAE • The growing importance of AI investment in the region • Sunil's transition from SharePoint to Power Platform solutions • The significance of integration with third-party applications • Providing clarity on licensing within Power Platform use cases • Emphasizing security versus costs in solution planningThis year we're adding a new show to our line up - The AI Advantage. We'll discuss the skills you need to thrive in an AI-enabled world. DynamicsMinds is a world-class event in Slovenia that brings together Microsoft product managers, industry leaders, and dedicated users to explore the latest in Microsoft Dynamics 365, the Power Platform, and Copilot.Early bird tickets are on sale now and listeners of the Microsoft Innovation Podcast get 10% off with the code MIPVIP144bff https://www.dynamicsminds.com/register/?voucher=MIPVIP144bff Accelerate your Microsoft career with the 90 Day Mentoring Challenge We've helped 1,300+ people across 70+ countries establish successful careers in the Microsoft Power Platform and Dynamics 365 ecosystem.Benefit from expert guidance, a supportive community, and a clear career roadmap. A lot can change in 90 days, get started today!Support the showIf you want to get in touch with me, you can message me here on Linkedin.Thanks for listening

Send me a Text Message hereFULL SHOW NOTES https://www.microsoftinnovationpodcast.com/648  Discover the fascinating blend of tech expertise and personal passions with Brad Prendergast, an MVP from the USA who has left a lasting impact in the Microsoft Dynamics community. With over 20 years of experience, Brad not only shares insights into Dynamics NAV and D365 Business Central but also invites us into his world of culinary adventures and landscape photography. Listen in as he talks about mastering the art of smoking food using a Traeger grill, where everything from meats to pizza becomes a smoky masterpiece. Coupled with his love for capturing breathtaking landscapes through the lens of his Sony camera, Brad’s story is a testament to how hobbies enrich professional life. â€¢ Brad has over 20 years of experience in the Microsoft Dynamics ecosystem. â€¢ Outlines his journey towards becoming an MVP - He became an MVP through active participation in the Business Central community. â€¢ Brad highlights the importance of community engagement in his professional journey. â€¢ Gives tips for preparing compelling presentations  â€¢ Explains the dynamics of co-presenting at events  â€¢ Reflects on his passion and its importance in success â€¢ Photography is a significant hobby for Brad, focusing on landscape photography. â€¢ Preparation for speaking engagements involves choosing topics he is passionate about. â€¢ Co-presenting allows for a dynamic interaction and better audience engagement. â€¢ Brad believes in the human factor in technology implementations. â€¢ He enjoys the process of sharing knowledge and helping others succeed. OTHER RESOURCES: Microsoft MVP YouTube Series - How to Become a Microsoft MVP  90 Day Mentoring Challenge - https://ako.nz365guy.com/ This year we're adding a new show to our line up - The AI Advantage. We'll discuss the skills you need to thrive in an AI-enabled world. Accelerate your Microsoft career with the 90 Day Mentoring Challenge We've helped 1,300+ people across 70+ countries establish successful careers in the Microsoft Power Platform and Dynamics 365 ecosystem.Benefit from expert guidance, a supportive community, and a clear career roadmap. A lot can change in 90 days, get started today!Support the showIf you want to get in touch with me, you can message me here on Linkedin.Thanks for listening 🚀 - Mark Smith

Send me a Text Message hereFULL SHOW NOTES https://www.microsoftinnovationpodcast.com/649   This episode combines personal stories and insights about establishing effective routines to enhance health, productivity, and well-being. Our hosts explore various approaches, such as the importance of morning rituals, understanding chronotypes, and leveraging technology to support personal health regimens.  • Discussing the importance of morning routines • Mark's regimen inclusive of Celtic Sea salt and AI health tracking • Anna's exploration of her own healthy lifestyle adaptations • The group discusses the significance of hydration and nutrition in daily routines. • Will's strategies for digital detox and environmental management • Emphasizing understanding individual circumstances for sustainability • Encouraging adaptive routines reflecting personal needs and challenges • The conversation touches on the role of technology in enhancing health routines. • The episode concludes with a discussion on the impact of environment on personal growth and productivity. This year we're adding a new show to our line up - The AI Advantage. We'll discuss the skills you need to thrive in an AI-enabled world. DynamicsMinds is a world-class event in Slovenia that brings together Microsoft product managers, industry leaders, and dedicated users to explore the latest in Microsoft Dynamics 365, the Power Platform, and Copilot.Early bird tickets are on sale now and listeners of the Microsoft Innovation Podcast get 10% off with the code MIPVIP144bff https://www.dynamicsminds.com/register/?voucher=MIPVIP144bff Accelerate your Microsoft career with the 90 Day Mentoring Challenge We've helped 1,300+ people across 70+ countries establish successful careers in the Microsoft Power Platform and Dynamics 365 ecosystem.Benefit from expert guidance, a supportive community, and a clear career roadmap. A lot can change in 90 days, get started today!Support the showIf you want to get in touch with me, you can message me here on Linkedin.Thanks for listening

Send me a Text Message hereFULL SHOW NOTES https://www.microsoftinnovationpodcast.com/648   Join us as BJ Biernatowski shares his extensive experience in business process management and automation, focusing on Nordstrom's journey toward increased efficiency and value creation through technology. Key insights include the evolution of Nordstrom's automation strategy, the importance of aligning with business objectives for effective ROI measurements, and the transformative role of AI in the future of process management. This episode promises a blend of personal passion and professional mastery, offering listeners a fresh perspective on driving transformation through innovative process improvement.   • BJ's background and journey to Microsoft  • The significance of food and family in BJ's life  • Nordstrom's vision for enterprise-scale automation  • The transition from K2 to Microsoft's Power Platform  • Understanding ROI in business process management  • The importance of Business Value Assessments in transformation  • Future trends in BPM and the role of AI This year we're adding a new show to our line up - The AI Advantage. We'll discuss the skills you need to thrive in an AI-enabled world. DynamicsMinds is a world-class event in Slovenia that brings together Microsoft product managers, industry leaders, and dedicated users to explore the latest in Microsoft Dynamics 365, the Power Platform, and Copilot.Early bird tickets are on sale now and listeners of the Microsoft Innovation Podcast get 10% off with the code MIPVIP144bff https://www.dynamicsminds.com/register/?voucher=MIPVIP144bff Accelerate your Microsoft career with the 90 Day Mentoring Challenge We've helped 1,300+ people across 70+ countries establish successful careers in the Microsoft Power Platform and Dynamics 365 ecosystem.Benefit from expert guidance, a supportive community, and a clear career roadmap. A lot can change in 90 days, get started today!Support the showIf you want to get in touch with me, you can message me here on Linkedin.Thanks for listening

In Episode 69, Michael and Ken review Samuel Smith's Oatmeal Stout, share the latest Business Central updates, discuss AI's impact on ERP, and chat with Equisys about Zetadocs and expense management. Don't miss their take on Satya Nadella's bold AI predictions. Cheers!

Send us a textThe line between ERP and CRM systems can be difficult to define, as ERP vendors often claim to offer CRM solutions, while CRM vendors argue that ERP systems are outdated. The fundamental difference lies in their data models and database structures, with ERP systems focusing on enterprise-wide resource management and CRM systems dedicated to customer relationship management. Microsoft takes a distinctive approach by connecting all of its apps through a common data model across various categories, blending the advantages of both best-of-breed and connected applications. Additionally, there is a subtle distinction between marketing automation systems and Customer Data Platforms (CDPs). While marketing automation tools can connect multiple channels, they lack the advanced capabilities of CDPs, such as integrating diverse data sources, matching datasets based on multiple criteria, and providing precise insights to users. With these factors in mind, how does Microsoft Dynamics 365 CRM stack up against other CRM suites in the market?In today's episode, we invited a panel of industry experts for a live discussion on LinkedIn to conduct an independent review of MS Dynamics 365 CRM/CE's capabilities. We covered many grounds, including where MS Dynamics 365 CRM/CE might be a fit in the enterprise architecture and where it might be overused. Finally, they analyze many data points to help understand the core strengths and weaknesses of MS Dynamics 365 CRM/CE.Background Soundtrack: Away From You – Mauro SommFor more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs. rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform.