Through the eyes of the Guide

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Interviews with Local Guides, Tour Directors, Tour Managers, Coach, trainers and workers related with tourism workers around the Globe.

Nicole Flores


    • Jul 10, 2021 LATEST EPISODE
    • infrequent NEW EPISODES
    • 38m AVG DURATION
    • 35 EPISODES


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    Latest episodes from Through the eyes of the Guide

    Episode 35. A business model idea for guides to get extra paid (Colombia)

    Play Episode Listen Later Jul 10, 2021 17:33


    In This episode, Bruce McLean from BnB Colombia Tours, share with us an idea for Tour Operators and Guides gets benefits from working together. Win for the operator , win for the guide and win for the customer!Hope you can get some ideas. Enjoy!

    Episode 34. Xabi del Campo. What we can learn from Toastmaster.

    Play Episode Listen Later Apr 1, 2021 63:20


    A wonderful conversation about the skills we can improve base on Toastmaster . thanks Xabi del Campo and presento.es! 

    Episode 33. Carles Caño. Humor for Guides

    Play Episode Listen Later Mar 14, 2021 58:48


    In this episode, Carles Caño walks us through the main topics for the use of humor in a guide's job. He also shared a pdf (In spanish) with 9 resources for the use of humor in communication & teaching. https://presentastico.com/9-recursos-de-humor-para-comunicar-y-ensenar/

    Episode 32. Rona Fletcher. The use of the Voice.

    Play Episode Listen Later Feb 14, 2021 60:51


    Rona Fletcher, with more than 35 years in the Voice over industry, share with us tips & trick for the use of the voice.

    Episode 31. Cesar Castro. Storytelling for Guides.

    Play Episode Listen Later Feb 9, 2021 57:19


    Cesar Castro is the founder of the Academia Storytelling and he have an special course for learning Storytelling estratégico (strategic storytelling). Join us in a nice conversation about the important topics related with guides and Storytelling. Enjoy!

    Episode 30. Observations from the back of the bus. Lance Camarena.

    Play Episode Listen Later Dec 15, 2020 58:51


    Last episode of the 2020 season brings us a delightful conversation with Lance Camarena, author of the great book: "Coaching for the World's Best Tour Guides (Observations from the Back of the Bus".In this episode we analyze 5 chapters of this book that allows us to better understand the perspective, fears and desires of the clients when they take a tour.

    Episode 29: Impact Travel Collective. Sustainability & Innovation. The Guides of the future.

    Play Episode Listen Later Dec 12, 2020 60:13


    This week we talk with two of the Co-founders of this great project : ITC. Impact Travel Collective comes with new ideas and proposals to have a new perspective in the tourism industry.Impact Travel Collective is promoting the future of tourism based on innovation and sustainability with 2 platforms: a guide community/resource hub, and a marketplace that connects guides and travelers virtually and in-person for small group, positive-impact tours in Latin America.

    Episode 28. Rene Hinojosa. Focus in locals, focus in a theme. Michoacan.

    Play Episode Listen Later Dec 4, 2020 25:31


    Join us this week to see how a local guide create a new product focusing in a a theme and in local tourist.Visit a small park can be a learning experience beside just been a hike!

    Episode 27. The 2020 Entrepreneurship & Education Exchange Virtual Conference.

    Play Episode Listen Later Nov 26, 2020 44:53


    In this episode, we interview the organizers of The 2020 Entrepreneurship & Education Exchange Virtual Conference to talk about the highlights and main conclusions of the event.Join us in a conversation with Adam Connolly from TourPros and Von Harden from IATDG and Tour Pros to review topics such marketing, future of online experiences and the situation of Guides and Tour Managers among other interesting topics.

    Episode 26. Cristina Belenguer. News From Barcelona.

    Play Episode Listen Later Nov 20, 2020 30:21


    This week, Cristina Belenguer share with us news from the beautiful Barcelona!.What's the current situation for the guides, the Oh my Guide Project and of course, best practices!. To be more occupied than preoccupied seems to be the key to face this hards time!

    Episode 25. Juan Lazo. Cuzco is coming back to business.

    Play Episode Listen Later Nov 13, 2020 24:10


    With an experience of more than 30 years, Juan was the first guide doing an official tour in Cuzco after 7 months of lockdown. Join us in a conversation to learn about guides in Cuzco, current situation and Juan Highlights and best practices!

    Episode 24. Tina Hudnik. G -Guides Academy. Online Training is here to stay.

    Play Episode Listen Later Nov 7, 2020 43:10


    The world of Guides & Tour Managers is changing extremely fast and new tools and expertises will be key in the future...Join us in a conversation with Tina Hudnik, co-founder of G-Guides Academy, to talk about the future of guides, virtual experiences and the skills we need to be improving to be ready for the changing world of guides.

    Episode 23: Kelsey Tonner. How to be a better Guide????

    Play Episode Listen Later Oct 31, 2020 44:31


    This week we talk with Kelsey Tonner, founder of " Be a better Guide Project" and the Online Tourism Academy . Join us in an interesting conversation about Storytelling , L.A.U.G.H Method and the importance of the Feedback among other topics.

    Episode 22. Dorene Wharton. Let's talk about Marketing for Guides!

    Play Episode Listen Later Oct 23, 2020 37:27


    Doren Wharton, Tourist strategist, marketer, coach and full time traveler with a 25-yerar career share with us in this episode tips for guides and her perspective about what's important when we talk about guides and marketing.

    Episode 21. Midori Matsuda. Tokyo

    Play Episode Listen Later Oct 19, 2020 34:51


    Bienvenus a Tokyo! Mirodi Matsuda nous raconte sur sa ville et le Japon. La culture de Geisha, ce qu'il faut pas oublier dans votre valise si on visit Tokyo, les souvenirs a pas oublier et bien sûr, des bonnes practiques pour nous, les guides!!!! face. Midori Matsudaemail: daruma3rouge@gmail.com

    Episode 20. Wagih Gamal. Cairo

    Play Episode Listen Later Oct 15, 2020 25:50


    This week we interview Wagih Gamal, North Africa Area representative of the World Federation of Tour Guides Association (WFTGA) and former General Secretary of the Egyptian Tourist Guides Guild.an informative talk about situation of guides and tourism at one of the most important destinations in the world for travelers.

    Episode 19. Mitch Bach. TripSchool.

    Play Episode Listen Later Oct 9, 2020 46:48


    A wonderful conversation with Mitch Bach, the co-founder of TripSchool. TripSchool is the leading innovator in online and in-person learning for tour guides and operators.Mitch shares with us plenty of insights about the future of our industry, what guides need to be prepared for and of course, best practices!!!!

    Episode 18. Ruby Roy. Montréal. (Française)

    Play Episode Listen Later Oct 3, 2020 24:56


    Suivez notre voyage à Montreal avec Ruby Roy président emeratius de la féderation mondial des guides touristique( WFTGA) Elle à plus que 28 ans d'experiences comme guide avec permis, directrice de séjour, média, congrès et les voyages. Elle partages avec les guides touristiques qui guident en français ses connaissance mais aussi comme construire un reaseau de guides francophone. Elle partage pourquoi la technologie est importante pour les guide pour avancer . Ruby Roy @rubyroymontreal.Ruby Roy President Emeratius of the World Federtion of Tourist Guide Associations. Montreal Professional Licensed Guide. ( A chat in French especially for French speaking guide colleauges around the world. Ruby shares her years of expertise as a tourist guide, in the industry including her experience with media, event planning and travel. She also shares her research on what tourist guides world wide need to help through technology and networking how to move forward into the future. Ruby Roy @rubyroymontreal

    Episode 17. Giordanna Galvan. Rio de Janeiro

    Play Episode Listen Later Oct 2, 2020 33:15


    Join us to visit Rio de Janeiro to meet Giordanna Galvan Dos Santos , with more than 10 years as a local guide and 7 years as a Tour Manager . She is been very active is social media with the new proyect of “Brazil Virtual Tours” where she shows among others places Copacabana, Botanical garden of Rio de Janerio, Rio historical center and Brazilian carnival and samba.Enjoy this episode where we talk about online tours, guides situation, and beautiful Rio de Janeiro , thanks to Giordanna Galvan!

    Episode 16. Koko Ijuin. Kyoto

    Play Episode Listen Later Sep 24, 2020 35:52


    Today we visit Kyoto with Koko Ijuin, local guide of the city and business partner with Chris Rowthorn (the former head writer of LONELY PLANET JAPAN edition) a very passionate & knowledgeable guide Since 2009, she has been giving lectures regularly to new tour guides

    Episode 15. Annie Leguennec. Philadelphia (En Français)

    Play Episode Listen Later Sep 24, 2020 20:10


    Bonjour et bienvenues a Philadelphia !. Annie, guide locale , nous donne des nouvelles de la situation actuelle des guides et nous familiarise un peu plus sur sa destination et le très populaire Tour des Amish .

    Episode 14. Richard Nahem. Paris

    Play Episode Listen Later Sep 19, 2020 32:46


    In this episode we are going to Paris to meet Richard Nahem . An ex-New Yorker living in Paris since 2005 and leads private personalized tours of Paris for clients looking to explore the off the beaten path of the city to show them things they never usually see on their own. He does a variety of tours including neighborhood tours, food, chocolate, and pastry tours, gay tours, shopping tours, and flea market tours.Richard is also a travel writer and photographer and has been publishing his blog since 2006 also he writes for publications such as Travel Agent Central, Passport Magazine, The Guardian, Bonjour Paris, and Luxury Travel Advisor.www.eyepreferparis.comhttp://www.eyepreferparistours.com

    Episode 13. Alicia Barbitta.Punta del Este

    Play Episode Listen Later Sep 11, 2020 26:44


    Welcome to a new episode, this week we share with Alicia Barbitta news from Punta del Este, Uruguay , to know how is the situation there and have some information of her "Bike Tour" product, where she was a pioneer. Enjoy it!.

    uruguay punta bike tour punta del este
    Episode 12. Ivania Sibrian. Guatemala

    Play Episode Listen Later Sep 4, 2020 35:10


    Interview with Local guide & Tour Manager Ivania Sibrian to talk about current situation, Community Tourism, best practices and more!. Join us to this episode from beautiful Guatemala!

    Episode 11: Cristina Maria Leal. Lisbon

    Play Episode Listen Later Aug 29, 2020 29:03


    An interview with Tour Guide and Tour Manager Cristina Maria Leal, President of Portuguese Tour Guides & Tour Managers association. An interesting conversation about current situation with guides, why is important to be associate, cultural tours, best practices and more!.Enjoy!

    Episode 10: Mitchell Cregor. London

    Play Episode Listen Later Aug 22, 2020 32:57


    Interview with London Blue Badge Guide Mitchell Cregor, current Federation of European Guides delegate for the two biggest organizations in England to talk about Guides associations and current situation. A very informative episode to better understand whats going on in England!

    Episode 9. Magdalena Zoroza. Tour Managers Special Ed.

    Play Episode Listen Later Aug 15, 2020 47:04


    Interview with Magdalena Zoroza, who has built and trained several teams of Tour Managers from Canada through Antarctica to talk about insights, best practices and her perspective of current moments.

    Episode 8. Mateja Kregar Gliha. Ljubljana

    Play Episode Listen Later Aug 7, 2020 46:04


    Interview with President of Slovenia Guides association & Vice President of International Tour Managers Association (Central Europe Region) invites us to have news from her beautiful country. don't miss a very interesting conversation.

    Episode 7. Jan Barrie/Jeremy Perks. Perth

    Play Episode Listen Later Jul 31, 2020 48:14


    A great conversation with a wonderful couple of Guides, Tour Managers and also authors of the book "How to be an award-winning guide" . All the way from Australia.

    Episode 6. Nikki Padilla Rivera. New York

    Play Episode Listen Later Jul 24, 2020 42:16


    Tour Guide & Coach Nikki Padilla invites us to have news from NYC . We have a special conversation about responsable tourism , key skills a guide should have and best practices.

    Episode 5. Grace Berlfein. Buenos Aires

    Play Episode Listen Later Jul 18, 2020 31:54


    Graphic designer and Tour Guide Grace Berlfein invites us to do a different visit of the beautiful Buenos Aires city to bring us news of current situation in the city

    Episode 4. Leslie Edgard. Cape Town

    Play Episode Listen Later Jul 10, 2020 37:29


    Interview with Guide, golfer, and Tour Manager Leslie Edgard. Talking about updates of COVID-19 in South Africa and the situation of tourism now.

    Episode 3. Jamie Watts. Antarctica Saison news

    Play Episode Listen Later Jun 30, 2020 33:17


    Interview with Guide and Tour Expedition Leader for Arctic and Antarctica Trips Jamie Watts. Talking about updates of COVID-19 in the industry and giving some news for the upcoming saison in Antarctica.

    Episode 2. Patrick Twomey. Banff

    Play Episode Listen Later Jun 25, 2020 32:58


    Interview with Guide, Blogger, Author and Tour Manager Patrick Twomey. Talking about updates of COVID-19 in Canada and the situation of tourism now.

    Episode 1. Katja Hansel. Rome

    Play Episode Listen Later Jun 20, 2020 27:17


    Interview with Guide, Tour Manager & Certified Coach Katja Hansel. Discussing the challenges of COVID-19 on the tourism industry.

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