Podcasts about lp ap

TalkLP Host Amber Bradley and co-host NRF's Vice President of Asset Protection & Retail Operations, David Johnston, chat with NRF's Loss Prevention Council Chair Scott McBride, Chief Global Asset Protection Officer, CSO, Security Operations for American Eagle, about industry trends, what to expect at NRF PROTECT and what retail executives are planning for in the coming months/years.  How do you stay on top of everything going on in this fast-paced industry?  How do you make sure you're not leading the "no" department?  How can LP/AP executives leverage the NRF to help them in their roles?  What PROTECT sessions are we looking forward to the MOST?  All of these hard-hitting questions = answered in this quick chat with David and Scott! Check it out! NRF PROTECT is right around the corner, June 4 - 6 in Long Beach.  Register for NRF PROTECT or review the agenda here.

LPRC Kickoff was a great success, this week our hosts discuss the amazing things the LPRC is doing! On this episode, our hosts discuss their experience at the NRF Big Show, Supply Chain disruptions that are around the corner, AI deep fakes are getting better, LPRC Integrate and Ignite are around the corner, and 2024 is starting off strong for the LPRC. The hosts also go into a recap of the recent layoffs affecting the LP/AP industry. Listen in to stay updated on hot topics in the industry and more!

In this episode of Telaid Tech Connect, host Beth Bergmann sits down with seasoned asset protection professional, Brand Elverston. Based on his 22-year career with Walmart and subsequent work with LP/AP retail teams and vendors, Brand shares insights on how disruptive retail technologies both challenge and empower risk mitigation efforts in retail.    IN THIS EPISODE:    [2:38] How do you think technology is fundamentally changing retail? [5:04] What are the most formidable challenges LP/AP teams face today?  [09:28] What does disruptive technology integration really mean?  [12:55] How have customer and employee needs changed since the COVID-19 pandemic?   [18:23] What do the next five years look like? [24:00] What is the value of RFID in risk mitigation?   KEY TAKEAWAYS:    If there was a silver lining to the pandemic, it was that it helped stress test the technologies that are going to work and those that are ahead of their time. It accelerated automation and changed store operations. However, store operations and LP/AP operate in parallel universes and LP/AP teams were not necessarily prepared for the new risks and loss opportunities introduced with new technologies like self-checkout.  LP/AP has changed from being seen as the group that runs down shoplifters to the group focused on solving broader business problems than just theft. The key to success is focusing on how solutions solve broader business problems and then getting a seat at the table with other stakeholders to be part of the decision-making.  Some retailers were surprised by the fact that once the dust settled after the pandemic, consumers actually wanted to get out of the house and return in-person to the store. There was some miscalculation that traffic to brick-and-mortar stores would never return, but it did. And when shoppers do return, they want people there. People are still critical to the retail experience. Whether it's helping mitigate risk and reducing theft or delivering an enhanced customer experience, associates play an important role in retail. I expect that in the not-too-distant future, key retailers will differentiate with their “good old fashioned customer service” in stores. There is a place for fully automated and frictionless, but it's not in every store. In the future, RFID is going to be a competitive imperative for understanding inventory location and quantities. Accuracy is critical in today's omnichannel environment. AI is also going to be used more and more to help mitigate risk.    LINKS MENTIONED    Brand Elverston Consulting   LinkedIn – Brand Elverston   BIO:    Brand joined Walmart in 1995 after serving over eleven years as a Field Artillery Officer in the United States Army. He began his retail career with the field Asset Protection (AP) team but quickly transitioned to the home office AP staff serving in several key positions including Merchandise/Systems Coordinator, Director of AP Operations, and Director of AP Strategic Initiatives with primary scope over all research and development efforts, strategic systems integration, and new technology pursuits. For the last 14 months of his nearly 22-year career with Walmart, Brand was appointed the Director of the newly created Operational Execution team with responsibilities of evaluating the execution and effectiveness of key, strategic company programs at store level. Brand retired from Walmart in March of 2017 and is currently the Founder/Principal of Elverston, LLC., providing senior advisory services to risk mitigation technology providers and retailers alike.

In this episode of Telaid Tech Connect, we're speaking with Jordan Rivchun, Head of Business Development at Hanwha Techwin. We discuss how business leaders can leverage new optical technologies beyond traditional surveillance to reap operational and other business benefits.    IN THIS EPISODE:    [2:20] At the manufacturing level, what has changed that's driving the ability to do more with optical technology? [5:07] Are there specific industries that you think are ready to advance their use of cameras and computer vision? What are the critical use cases?  [8:50] There are so many partners in this space, how do you assess which is the right partner to bring to your client who is trying to solve a particular business challenge? [11:30] Is there anything from the hardware side that is driving the ability to support these next-generation technologies? [15:05] What do the next five years look like for optical technology?    KEY TAKEAWAYS:    Edge-based technology and AI have transformed cameras into sensors and sensors into service providers for the user. Instead of capturing video that you scroll through to find what you need, technologies today proactively and without false alarms, detect events of interest and notify users instantly.  Use cases for video are now expanding far beyond LP/AP. Applications today in retail include labor optimization, floor planning and safety. In QSRs, video can now be used for order verification, traffic analysis and food safety. Non-traditional use cases are constantly emerging as customers bring new business challenges to the table and vendors work together to develop solutions using optical technologies. In the next five years, we're going to see better compression technologies, the mainstreaming of 5G, more dependency on the cloud and more AI.   LINKS MENTIONED    LinkedIn   Hanwha Techwin   BIO: Jordan Rivchun   Jordan Rivchun is the Head of Business for Hanwha Techwin America. Rivchun has 18+ years of physical security technology and retail loss prevention experience. Prior to joining Hanwha in 2018, Rivchun was director of loss prevention with DSW (Designer Shoe Warehouse), where he was responsible for all facets of the Loss Prevention program including physical security, internal investigations, loss prevention systems and data analytics, as well as the field organization. Rivchun was also an active member of RILA's Asset Protection Leaders Council (APLC). Prior to his 8-year career at DSW, he worked for Security Risk Management Consultants, Target, and Nordstrom in both security and asset protection capacities.

In this episode of Telaid Tech Connect, we're speaking with Amber Bradley, owner of Calibration Group and host of TalkLP. Amber explores the changes occurring in the loss prevention space and how this is evolving the industry as a whole. Amber dives into the importance of safety in today's environment and how LP teams are working to promote safe environments.     IN THIS EPISODE:     [2:52] What are some common themes or challenges that you're hearing from LP professionals?  [4:40] What security technologies do you see coming to the forefront and impacting day-to-day business?   [7:35] What are the privacy concerns associated with facial recognition and other video technologies?  [10:15] Are LP leaders looking differently at technologies based on integration with other technologies versus siloed use cases?   [14:15] When other departments identify use cases for technologies that were traditional “LP technologies,” how does it impact LP leaders?  [17:00] – Is there any particular technology that you feel will have a big impact on how loss prevention teams are going about their day-to-day?  [24:50] What will LP/AP look like five years from now?     KEY TAKEAWAYS:     LP leaders are laser-focused on safety for customers and employees. In the midst of growing ORC, violence and active shooter incidents, LP has been tasked with really focusing on safety. As a result, these teams are identifying the technologies that can help them and exploring how these technologies integrate with their current ecosystem.   Retailers are looking for technologies that can help separate employees from conflict. One example is carts that automatically lock when pushed out of a back exit door. This stops the push-out incident and associated loss without involving an altercation between an employee and the thief. Another example is face-matching technology, which can identify an active shooter and alert the manager prior to them pulling out a gun in the store.   The life-saving applications for facial recognition technologies have made it a highly desired and important technology in retail. At times, legal pushes back due to privacy concerns, but in many cases, this is based on misinformation.   Technology vendors need to be prepared to work with others to harmonize technologies. LP leaders who are receiving alerts from multiple different systems working independently may quickly become overwhelmed. Users want dashboards and integrated technologies.     LINKS MENTIONED    TalkLP News    Calibration Group.com    LinkedIn    BIO: Amber Bradley    Amber Bradley, the founder of Calibration Group, LLC, is a brand-positioning expert with extensive experience across multiple business disciplines, including marketing and public relations. Amber's proven success in creating multi-tiered, strategic marketing and communication campaigns continues to yield unmatched results for solutions providers, as well as retail loss prevention and operations professionals.    Amber is the owner and host of TalkLP which provides valuable content to loss prevention and asset protection professionals through unscripted interviews about all different types of topics.    Amber also serves as Executive Director for the Restaurant Loss Prevention and Security Association (RLPSA) and is a contributing editor for the D&D Daily, a daily e-news outlet specializing in providing the most relevant news for retail loss prevention, safety, and security professionals. 

Today we're speaking with retail loss prevention industry leader, Joe Davis, who has led LP/AP teams in big box, specialty and other retail organizations. We explore key market trends and technology shifts in retail and their impact on LP/AP teams. Joe explains the potential for AI and data analytics to help combat loss and how LP/AP teams are evolving alongside retail.   IN THIS EPISODE:    [1:50] What are some of the key market trends and technology shifts in retail and their impact on LP/AP teams? [3:30] What are the impacts of these technological advancements on the LP/AP industry? [6:10] How do you assess new technologies and the potential impact they will have on loss? [8:55] What are new types of loss that are occurring due to technologies like self-checkout?  [10:50] How do data analytics impact the LP/AP team's decision-making process?  [14:15] What does the ideal LP/AP team look like today versus what it looked like in the past? [16:05] Is there any particular technology that really could be a game changer for LP/AP space? [19:00] What will LP/AP industry look like in five years?   KEY TAKEAWAYS:    Increasingly, recruiting individuals with diverse backgrounds and capabilities is valuable for growing an effective LP/AP team. As data becomes available and critical, recruiting individuals like statisticians, those with IT capabilities or even legal training can be valuable.  AI has given LP/AP teams better visibility into people who cause malicious loss and exposes more consistently and effectively loss-causing deviated transactions. There is value in collaborating early and often with IT teams and cross-functional groups when it comes to emerging technology deployment plans. This provides an opportunity to learn about these technologies and to earn a seat at the table to debate and voice challenges. As data proliferates, the winners are going to be those who can leverage it into an actionable, proactive response. Just because we have the data does not mean it's valuable.   LINKS MENTIONED    https://www.linkedin.com/in/joetdavis/   https://www.telaid.com/   BIO: Joe Davis   Joe Davis is a loss prevention veteran with over 30 years' experience in the retail industry. Joe started his career as an in-store loss prevention associate and was promoted into a multi-unit role supporting multiple complex markets across the US. Joe has led teams in the corporate, field, technology, investigations and risk management areas with a diverse group of retail organizations during his career. Currently, Joe is building out a new asset protection organization focused on recruiting talent, leveraging technology, improving product availability and driving increased profitability.

Today, we're speaking with Terry Sullivan, LP/AP industry veteran and president of the Loss Prevention Foundation. In this episode of the Telaid Tech Connect Podcast, we explore the latest technologies in the retail industry and the impacts on loss prevention/asset protection (LP/AP) teams. Terry also discusses the walk-in walk-out experience, RFID technology, acceleration of AI, computer vision, and applications for facial recognition technologies.   IN THIS EPISODE:    [02:10] What has been happening in the retail industry lately, and what is the real impact on loss prevention? [04:30] Are there any vital technologies for loss prevention teams? [06:00] How does the walk-in walk-out experience affect LP professionals, and what are the concerns? [07:20] What is EAS (Electronic Article Surveillance) and will it become obsolete? [09:35] How does the acceleration of AI and computer vision affect the future of RFID (Radio-Frequency Identification) technology? [11:20] What is the current state of facial recognition technology adoption among retailers?  [16:00] What will the loss prevention space look like in the next five years? What significant trends or shifts might be coming next?   KEY TAKEAWAYS:    The focus of LP/AP professionals has changed drastically over the last 30 months. Due to global pandemic, volatile economic conditions and labor shortages, the focus of LP/AP has shifted to pandemic preparedness, inventory accuracy, ORC prevention and employee and customer safety. Technology is evolving fast, and the evolution of CCTV into AI and machine learning has been very beneficial. AI and machine learning will continue to evolve as retailers find new business applications. Inventory accuracy is now more critical than inventory shrink. Retailers continue to pivot and grow in an omnichannel space, and therefore having accurate inventory is vital to the customer experience. Even though there are some privacy concerns, many retailers are reconsidering the use of facial recognition technology, testing and implementing it for theft and loss prevention as well as an enhanced customer experience.  Imagine what CCTV will look like without the wires – when we can power cameras and transmit data efficiently without cable. These types of technology advancements and improvements are coming.   LINKS MENTIONED    www.yourlpf.org/   terry.sullivan@losspreventionfoundation.org   BIO: Terry Sullivan Terry, a veteran of the LP/AP industry, continues to help shape the industry through education and media by overseeing the operations of our two business units: The Loss Prevention Foundation and LP Magazine. Prior to taking on the role of President for the Loss Prevention Foundation, Terry spent 29 years in the retail loss prevention industry, holding various senior leadership roles with Lowe's and with American Stores/Albertsons.

Welcome to the The Voice of Retail , I'm your host Michael LeBlanc, and this podcast is brought to you in conjunction with Retail Council of Canada and with the support of omNovos, Canada's digital customer engagement company. omNovos make Personalization EASY by helping you engage the right customer, with the right content, at the right time. Find out how you can get started quickly and affordably so you can focus on doing what matters most--driving revenue and margin growth at www.realcustomerengagement.comThis episode is also supported by Axis Communication, For a smarter, safer world.  By combining intelligent technology and human imagination, Axis offers solutions based on sight, sound and analytics to improve security and optimize business performance.In this episode I welcome Eric Claus, new CEO of MEC and talk about his rich history in the retail industry and return to the front lines to lead one of Canada's most beloved retail brands.Next, I catch up with Rick Snook, Axis Communications and discovers the vital role that Axis has played before and during the pandemic to bring the LP/AP community together plus forward-thinking strategies marrying AI technology, machine vision and deep retail insight.But first, let's hear from Eric from MEC********Please join me this holiday in supporting the Make Kids Smile campaign along with Stream Commerce Mastermind Toys  Baffin Footwear & Apparel , Rakuten Kobo Inc. and Truefitt & HIll North America .  Make Kids Smile is a grass-roots, hyper-local Toronto charitable initiative with a goal to raise money, gift wrap and personally deliver holiday gifts to kids, youth, and teens in Toronto.  Visit make kids smile dot ca to learn more and donate today!******Thanks to Eric and Rick for being my guests,  plus omNovos and Axis Communications for their support on this episode.  If you liked this podcast please subscribe on Apple, Spotify or your favourite podcast platform,  rate and review, and be sure and recommend to a friend or colleague in the retail industry.  I'm Michael LeBlanc, Founder and President of M.E. LeBlanc and Company Inc. and you can learn more about me on www.meleblanc.co or of course on LinkedInUntil next time, have a safe week!

Amber and Dave sit down with asset protection veteran Bob Oberosler, SVP of Loss Prevention at Dollar Tree Stores - Family Dollar, to talk innovation, the impact of COVID-19 on retail, and how to truly excel in the loss prevention industry.  Thank you to our sponsors Product Protection Solutions (PPS) and ALL-TAG! Find out more about Product Protection Solutions (PPS) at their website here.  PPS recently launched LP Now, the first-of-its-kind mobile app specifically for Loss Prevention and Asset Protection professionals. The LP Now app allows users to quickly order their product protection supplies using PPS’s patented Scan&Protect™ technology. Simply by scanning a product’s UPC, LP/AP professionals gain instant visibility to the precise protection device they need for that particular product. The app also allows users to instantly engage PPS to customize a product protection solution for any high-theft items not yet protected. Learn more about ALL-TAG by visiting their website here. ALL-TAG is an American manufacturer of 8.2 MHz Radio-Frequency (RF) Labels, and supplier of Accousto Magnetic (AM) labels that are used to source tag retail merchandise. ALL-TAG also supplies RF and AM Hard Tags, Ink Tags, and other Electronic Article Surveillance (EAS) solutions that are fully compatible with Checkpoint® and Sensormatic® brand products. ALL-TAG has been manufacturing its RF Labels for source-taggers and retailers throughout the world since 1992. Our manufacturing facility is located in Boca Raton, Florida. The company also has subsidiaries in the United Kingdom, Mexico City, and Hong Kong, to service our customers throughout the world. If you're interested in sponsoring a TalkLP podcast, contact us!

This episode will cover global retail lessons, how  COVID-19 affects LP/AP, transformational strategies, and the retail forecast for the rest of 2020. Also included are upcoming LPRC initiatives and the […] The post CrimeScience Episode 40 – COVID-19 and Retail's Forecast ft. Tony D'Onofrio appeared first on LPRC.

This episode will cover global retail lessons, how  COVID-19 affects LP/AP, transformational strategies, and the retail forecast for the rest of 2020. Also included are upcoming LPRC initiatives and the resources the research team will provide to help retailers and practitioners, hosted by Dr. Read Hayes (LPRC), featuring Tony D’onofrio (TD Insights). The post CrimeScience Episode 40 – COVID-19 and Retail’s Forecast ft. Tony D’Onofrio appeared first on Loss Prevention Research Council.

In this episode, Tony D'Onofrio (TD Insights) joins co-hosts Dr. Read Hayes (LPRC) and Tom Meehan (CONTROLTEK) to discuss LP/AP issues and opportunities, how to use and better leverage LPRC, […] The post CrimeScience Episode 34 – The Importance of Innovation and Continuous Improvement Ft. Tony D'Onofrio appeared first on LPRC.

In this episode, Tony D’Onofrio (TD Insights) joins co-hosts Dr. Read Hayes (LPRC) and Tom Meehan (CONTROLTEK) to discuss LP/AP issues and opportunities, how to use and better leverage LPRC, what’s coming up for TD Insights, and more. The post CrimeScience Episode 34 – The Importance of Innovation and Continuous Improvement Ft. Tony D’Onofrio appeared first on Loss Prevention Research Council.

In this episode of CrimeScience, co-hosts Dr. Read Hayes (LPRC) and Tom Meehan (CONTROLTEK) talk with Lisa LaBruno (RILA) about RILA's history, their efforts in key retail disciplines, evolving retail challenges, and more. […] The post CrimeScience Episode 33 – How RILA is Supporting LP/AP ft. Lisa LaBruno appeared first on LPRC.

In this episode of CrimeScience, co-hosts Dr. Read Hayes (LPRC) and Tom Meehan (CONTROLTEK) talk with Lisa LaBruno (RILA) about RILA’s history, their efforts in key retail disciplines, evolving retail challenges, and more. The post CrimeScience Episode 33 – How RILA is Supporting LP/AP ft. Lisa LaBruno appeared first on Loss Prevention Research Council.

This week, co-hosts Dr. Read Hayes (LPRC) and Tom Meehan (CONTROLTEK) review the intersection of law enforcement and LP by identifying common crime issues, reviewing how to map and pattern […] The post Episode 26 – Exploring the Relationship between Law Enforcement and LP/AP ft. Detectives Ryan McCazzio and Nick Ferrara appeared first on LPRC.

This week, co-hosts Dr. Read Hayes (LPRC) and Tom Meehan (CONTROLTEK) review the intersection of law enforcement and LP by identifying common crime issues, reviewing how to map and pattern those problems, and exploring the platforms to utilize with our featured guests, Detectives Ryan McCazzio and Nicholas Ferrara. The post Episode 26 – Exploring the Relationship between Law Enforcement and LP/AP ft. Detectives Ryan McCazzio and Nick Ferrara appeared first on Loss Prevention Research Council.

While at the 2019 RILA Retail Asset Protection Conference, we spent some time and had a great conversation with Terry Sullivan, the President of The Loss Prevention Foundation . The Loss Prevention Foundation (LPF) is an international leader in educating and certifying retail loss prevention and asset protection professionals. LPF’s mission is to advance the retail loss prevention and asset protection profession by providing relevant, convenient and challenging educational resources. Founded in 2006, and governed under the leadership of a 34 member board of directors, LPF is the only 501 (c) 6, not-for-profit organization of its kind; exclusively recognized by and dedicated to the retail loss prevention and asset protection industry. The Loss Prevention Foundation’s retail focus is set by a board of directors, composed of LP individuals who largely hold senior level positions at retail companies or in companies that serve the retail sector. Unlike bigger trade associations, whose boards are composed of retail CEOs, the Loss Prevention Foundation is exclusively created to serve the education needs of the retail LP/AP profession. --- Send in a voice message: https://anchor.fm/iscpo360/message Support this podcast: https://anchor.fm/iscpo360/support

The post Episode 20 – The Scientific Method Applied to LP/AP ft. Dr. Stuart Strome of LPRC appeared first on Loss Prevention Research Council. The post Episode 20 – The Scientific Method Applied to LP/AP ft. Dr. Stuart Strome of LPRC appeared first on LPRC.

The post Episode 20 – The Scientific Method Applied to LP/AP ft. Dr. Stuart Strome of LPRC appeared first on Loss Prevention Research Council.