TalkLP

TalkLP Host Amber Bradley is stoked to chat with Michael Centrella, Assistant Director for the U.S. Secret Service. Michael explains the intersection between digital and physical threats that target infrastructure of the U.S. and what retailers should be worried about in the years to come. What's the top fraud happening to businesses out there? To the tune of $10 TRILLION dollars last year.....Business Email compromise. Take a listen to hear Michael explain the scam and other major fraud schemes you should be aware of. Need a Secret Service partner? Call your local office! Michael talks about the offices in every major city and how available they are to retail partners. Here's a listing. We're hoping to have Michael back to talk all the tea on his Presidential details - but I doubt it. He's way too professional for that... Connect with Michael here.

TalkLP podcast host Amber Bradley is back on her soap box about false confessions and keeps it real with Dr. Brian Cutler - expert in false confessions -- in this podcast. Why should LP professionals care about false confessions? Does it happen in the retail interview (interrogation) room? Dr. Cutler talks about all these questions and poses some interesting points for LP interviewing pros to consider. Are you making false promises? What about written confessions? If you care about the integrity of your interviewing craft - you'll take a listen. Granted, Amber did this interview a few years ago and recently felt it was important to publish. Has anything changed? What's your opinion? Email Amber your comments here. Connect with Dr. Cutler here.

Join TalkLP podcast host Amber Bradley in another edition of “Director's Cut” with guest Starsky Smith, Division Director of Loss Prevention for Genuine Parts Company. They dive into the unique nature of loss prevention at Genuine Parts and how manage shrink. By digging in.  What and how are they digging in?  Gotta listen to find out! The pair also chat about the role of AI in LP and the fine balance between tech and gut.   And the biggest mistakes made in the interview room. Connect with Starsky and check out his writing here and listen to his podcast, “Wisdom, Whiskey, and Wit” here. Check out TalkLPnews at NRF PROTECT booth 1716 - we'll be doing LIVE podcasts! Come by to say hello and see what's new on the UNSCRIPTED side of LP!

 Join TalkLP host Amber Bradley as she chats with Patrick McEvoy, Senior Enterprise Account Executive – Retail at Motorola Solutions, formerly and LP Executive on the retail side of the industry. They discuss Motorola's newest body camera and how it was designed with retail enterprise in mind.  What's Motorola's take on overall uber popular tech ‘ecosystem?'   Patrick also shares about his decision to leave the retail side of things and move to the SMART side of LP and how his days are different….but the same, still fueled by his love of technology and solving problems. His tech advice in 2025? Grow your use of LPR. Listen now for the details! Connect with Patrick here and check out Motorola Solutions products and services. Check out TalkLPnews at NRF PROTECT booth 1716 - we'll be doing LIVE podcasts! Come by to say hello and see what's new on the UNSCRIPTED side of LP!

Will England, Vice President of Asset Protection, Risk Management and Compliance at Weis Markets steps into the LIVE Hot Seat at the NRF Big Show with TalkLP host Amber Bradley as they discuss all things Self-Checkout. They chat about the grim statistics involving shoplifting and how he thinks reality is even worse.  How to turn it around?  Tech and training – but no the normal kind….also, what's up with body cams?  Check out this episode to find out! Connect with Will here. Check out TalkLPnews at NRF PROTECT booth 1716 - we'll be doing LIVE podcasts! Come by to say hello and see what's new on the UNSCRIPTED side of LP!

Senior Director of Investigations, Fraud Strategy and Supply Chain Asset Protection at Macy's, Chris DeSantis joins TalkLP host Amber Bradley to dive into the hot topic of Supply Chain! (although Chris is over a number of things – this is the thing they could get to!  Don't worry we'll have him back) They talk cargo theft's biggest challenge (sheer size of the network) and the opportunities for theft in the broad and complex structure. It's not just organized crime groups with false documentation and a plan, but many opportunists that get in on the action. Chris and Amber discuss why these types of thefts are becoming more significant and what are the solutions! Check out this in-depth discussion of the Supply Chain problem and what's being done to combat it! Connect with Chris here. Check out TalkLPnews at NRF PROTECT booth 1716 - we'll be doing LIVE podcasts! Come by to say hello and see what's new on the UNSCRIPTED side of LP!

TalkLP host Amber Bradley welcomes 40-year veteran John Talamo, Sr. Vice President of Asset Protection of Victoria's Secret to the TalkLP seat to discuss tech and high-functioning LP professionals.  They dive into many trends driving loss prevention now. They chat about tech and how the department is powered by analytics, putting the right people in the right place. But is there an overreliance on technology?  How is it eroding the powers of observation and physical inspection? Check out this podcast to hear his answers and how he's remained at the top of the game for so long! And…..Leaders ARE Readers! Check it out! Connect with John here. Check out TalkLPnews at NRF PROTECT booth 1716 - we'll be doing LIVE podcasts! Come by to say hello and see what's new on the UNSCRIPTED side of LP!

This episode of Talking Tech with Tom, TalkLP Podcast Host Amber Bradley and CEO of CONTROLTEK, Tom Meehan, chat about voice AI and how you can't believe what you SEE or HEAR on the internet. Commiserate with Amber as she asks Tom to explain why it takes forever to get a 'representative' on the phone. Hear from Tom as he explains where AI is going with voice recognition and how that translates into the retail, restaurant, and convenience store environment. Listen today!

Mike Matta, CEO of Solink and Cathy Langley, Senior Leader, Asset Protection with Solink have a candid discussion with TalkLP Host Amber Bradley about HOW and WHY to use artificial intelligence specifically for the loss prevention function!  Not only does Mike and Cathy set the stage for the evolution of technology TO artificial intelligence BUT they actually provide real examples of “old” problems that can be solved with AI while Asset Protection practitioners move on to more complex problems.  This duo also provides context for utilizing AI – when, where, how – while defining REAL questions to ask for ensuring you're partnering with the right innovators without being obsolete by the end of rollout!!  Check out this unbiased and problem-solving discussion with these technology AND retail experts! Check out Solink's offering and get in touch with Cathy Langley here.

TalkLP Host Amber Bradley and Doug Horsting, ORC Manager and Law Enforcement Liaison for Rite Aid, dive into his views on the two languages of Organized Retail Crime (ORC), retailer and law enforcement.  Doug describes how he uses his experience to bring them together and succeed in combatting ORC within Rite Aid and the community.  Think bringing donuts is all you need to do?  Think again.  Doug describes his approach of humility and homework – meaning, it better be done! Doug describes his “why wait?” philosophy when it comes to catching thieves. Catch them early and shut it down before the loss becomes astronomical making a bigger impact on the store and community. Also do you celebrate “Doug Horsting Day”? Listen today! Connect with Doug here.

Joe Coll, Vice President of Asset Protection Operations and Strategy at Macy's and TalkLP Host Amber Bradley discuss his 27- year career at Macy's, his leadership lessons and the best (from the LEADERS) and worst advice (from the BOSSES) he ever received. They also dive into how Macy's utilizes the Total Retail Loss methodology and how important the role of RFID plays in inventory visibility. No longer is RFID an ignored annoyance at the entrance > it's now critical intel that even helps brick-and-mortar stores beat out online retailers!  And wait, Joe has an Etsy shop?? Check out this insightful episode today! Connect with Joe here.

TalkLP host Amber Bradley sits down with Luxottica's Millie Kresevich, Senior Director of Asset Protection and Mike Jessee, Senior Vice President of Asset Protection to talk working relationships, leadership, tech, 2025 and beyond. Listen now to hear how to build successful working relationships that span years – after Amber puts them on the spot about their own working relationship.  Millie also explains her philosophy for focusing on what they can control while boosting team retention.  And what is Mike looking for in a solution provider? Check it out to find out!  Connect with Millie here and Mike here.

Join CONTROLTEK CEO Tom Meehan and TalkLP host Amber Bradley as they provide REAL feedback on HOW to prompt AI and what these prompts need to actually say!   Am I being too direct?  Should my email be nicer?  The short answer is yes.  AI can actually comment on your personality in emails – sorry, not sorry.  And debuting the NEW TalkLPnews Book Club (virtually)….. What else does Tom have dropping soon?  Listen to find out!  Don't forget to download Tom's AI prompt Guide here.

TalkLP host Amber Bradley plays the game of “Wheel of International Challenges” with Gatekeeper Systems international guests Nick Trudgett, General Manager – Australia/New Zealand/APAC and Matt Day, Director and General Manager – UK, along with local Gatekeeper Systems guest Tracine Marroquin, Vice President of Marketing and Product Management. Are the shoplifters in Australia and the UK as brazen as they are here in the US? Are out of stock problems as prevalent? Do they face labor retention challenges and law enforcement response time issues? They discuss the “culture of entitlement” happening on a global scale, Purchek's ability to de-escalate incidents and the Chocolate Thieves of New Zealand! Don't miss it!  Connect with Tracine here, Nick here and Matt here. Also check out Gatekeeper Systems's Purchek here to learn more about their products and offerings.

Ed De Jesus, Vice President of Asset Protection at Giorgio Armani joins TalkLP host Amber Bradley to talk luxury brand asset protection.  Ed chats about adapting to different industries and different strategies he used to ensure success in an environment where AP wasn't the first thing on everyone's mind – sound familiar? Creating a narrative around the value of asset protection and understanding your ROI points are critical as Ed explains how being the Fox instead of the lion is helpful.  Curious about the key to loyalty?  Listen as Ed explains why his team has chosen to stay for decades! Check it out. Have you heard?  The Asset Protection Executive Xchange (APEX) conference has added a luxury breakout specifically for their unique needs. Learn more here. Connect with Ed here.

TalkLP host Amber Bradley chats with Jamie Kress, Director of RFID Sales North America with Sensormatic, to discuss the recent RFID explosion! They dive into the reasons behind the newfound interest in the technology (omnichannel retailing, inventory, etc.), and why it is no longer a question of “will it work?” but “how do I make it work in multiple ways?” Jamie details the product inventory life cycle and how accuracy, visibility and the Total Retail Loss model are supported by Sensormatic's Loss of Visibility Solutions product. Amber also gets him to bust some long-held RFID myths! You don't want to miss it!  Connect with Jamie here and check out Sensormatic's solutions on their website, sensormatic.com.

TalkLP Podcast host Amber Bradley welcomes Khris Hamlin to the podcast as RILA's Vice President of Asset Protection. Amber and Khris chat about the difference between association vs. retailer life.  They also dive into the Vibrant Communities Initiative (VCI) and how it is tapping into the power of collaboration – bringing together prosecutors, law enforcement, retailers, and tech to find real solutions for tackling organized retail crime, fraud, and theft plaguing the retail industry. Plus, he is gearing up for the RILA Retail Asset Protection Conference (April 27-30). He even drops some nuggets on CAN'T MISS workshops and sessions. Hint: don't leave early and miss what's in store Wednesday! Listen Now! Connect with Khris here and check out the RILA conference to sign up today.

TalkLP Podcast host Amber Bradley gets CEO of Controltek, Tom Meehan in the NYC HOT SEAT at the NRF Big Show! They dive into RFID (the #1 tech retail LP professionals say they can't live without) and how it went from expensive and underutilized to an industry standard in an LP pros arsenal.  They also discuss useful vs. gimmicky AI as well as 2 questions on everyone's mind, how close are we to solving the Ecosystem formula? And when can we stop talking about it? See Tom's Meta Glasses in action and the first pinky swear on the podcast. Whether you're in retail, security, or just love cool tech, this episode's for you. Let's talk shop! Connect with Tom here and sign up to receive the TalkLPnews Retail Rundown here featuring the “Talking Tech with Tom” column every Thursday. 

TalkLP Podcast host Amber Bradley gets NRF's LP Council Chair and Chief Global Asset Protection Officer and CSO at American Eagle Outfitters Inc., Scott McBride, in the hot seat during the NRF BIG SHOW in NYC! They dive right into retail's future in 2026, discussing real-time inventory and the diversification of supply chains, how LP is the 2nd highest industry user of AI, and the move to the Total Retail Loss methodology. Scott also offers insights into the staggering statics surrounding Millennials and GenZ consumers and their perspective towards retail theft. His motto: Internal or external, you have to meet the customer where they are. Amber may have also coined herself as the Barbara Walters of LP News! Listen now! Connect with Scott here and check out the podcast from 2022 mentioned today here.

TalkLP Host Amber Bradley sits down with Raul Aguilar, Senior Director Law Enforcement Partnerships North America at Auror, (formerly the Deputy Assistant Director of Transnational Organized Crime at the U. S. Department of Homeland Security) and Adam Parks, Assistant Special Agent in Charge of Homeland Security Investigations (HSI) to talk about one thing that is on every retailer's mind, Gift Card Fraud. Not only do they dive into an update on Operation Red Hook and the importance of law enforcement's involvement with the retail community to help put the pieces of these organized crimes together – BUT Adam shares what's next on the fraudster's hit list. Adam also lays out his NEW – HOT off the PRESS - 7 recommendations for any retailer to stay on top of gift card fraud in their stores and they discuss a vulnerable space in retail that he believes is the next target of these crime groups. It is already being tested by the criminals!! Listen now and learn some helpful changes you can make today. Connect with Raul here and Adam here

Get the real lowdown on Tony D'Onofrio's 2025 Retail Forecast when TalkLP Podcast Host Amber Bradley chats with Tony one-on-one.  Tony is a global retail influencer and President of Sensormatic and each year writes about his retail predictions for the upcoming year.  Check out 2025's article here.  Amber dives into Tony's retail predictions asking questions to determine: Will self-check out be OUT in 2025? What exact AI tools will be used by LP this time next year? Do we need to worry about the power usage of AI in retail? Is the forecast for retail in 2025 really bright?  What about beyond? Take a listen today to go behind the predictions for more detail!  Connect with Tony here.

TalkLP Host Amber Bradley gets Mike Simmons , VP of Human Resource, Risk Management and Legal at WKS Restaurant Group (the 10th LARGEST franchisee in the COUNTRY!) in the HOT SEAT. Mike and Amber talk about how he fell into a 38-year career in Risk Management by accident. They also discuss the cumulative nature of his career, and how a series of Bolt-On's in every step gave him the skills and experience needed to warrant that long title. Mike talks about the inherent preparedness it takes to work in Risk Management coupled with a love of the dynamic environment. In one word, resilient. Hurricanes to insurance renewal with the soon-to-be Dr. Simmons! Connect with Mike here!

TalkLP Host Amber Bradley sits down with former CIA Station Chief John Franchi to get his insider info and predictions prior to the upcoming Presidential election.  John talks last minute prep advice for retailers as well as what *might* happen regardless of what side wins. They also talk about potential insider cyber threats on the heels of a Disney ex-employee hacking into its menu to alter peanut allergy info.  Are you prepared for what employees have access to prior to firing them?  Here's some insight that might be helpful – listen today! Connect with John here or email him here to sign up for his Intel Briefing.

Chris Harris, Director of Asset Protection and Safety at Kroger, finds himself in the HOT SEAT as he joins TalkLP host Amber Bradley to talk Kroger's AP strategy, the Total Loss Model in grocery. Think it's complicated? Uh, yep.  Definitely. Chris and Amber discuss how the Total Loss model allows the AP department to branch out into all sectors of the business and reduce shrink whether that be in merchandising, supply chain, buying, retail operations, etc. He credits their success to the diverse team of AP talent and talks about finding AND keeping great talent. Everything behind the Total Loss model comes down to the company's mission, Zero Hunger, Zero Waste. Listen today! Connect with Chris here.

TalkLP Host Amber Bradley introduces a new series, Team Talk – Leadership Styles Uncovered in this episode of the TalkLPNews Podcast. She sits down with Jeff Mieseler, Director of Global Security, and Sarkis Grigorian, Senior Manager, Global Retail Security/Profit Protection and E-Commerce Fraud from Topgolf Callaway Brands to dig deep into the interplay of relationships within their department. Jeff discusses the three key steps to his leadership style, as well as his communication strategy when leading so many different skill sets within the program. While Sarkis talks about “No Egos,” managing up and the mantra of his communication with Jeff, “You never want the boss to be surprised.” Amber gets them both in the HOT SEAT as they reveal their Secrets (to leadership success). Hint: WWJD? What would Jeff Do? Listen today! Connect with Jeff here and Sarkis here.

Director of Asset Protection at United Supermarkets, Marcus Young, sits down with TalkLP Host Amber Bradley to discuss his 28- year career path from sacker to Director. Marcus gets into the advantages of knowing the operations side of the business and how that benefits his work in Loss Prevention. To Marcus, his team is his #1 asset and the company's refreshing take on career development backs that up.  They also talk trade shows and conferences and how the relationships he built there are some of the best resources for finding solutions to emerging problems. Marcus still wakes up every day with a passion for his work and his favorite part is the impact he has on all the people he encounters. He is WAY more than a good shoplifter spotter….listen today to find out why!

TalkLP Host Amber Bradley fangirled out for her love of all things Vegas before diving into the world of Risk Management with Resorts World's Executive Director of Risk Management, Mark Habersack. Mark and Amber discuss his 40-year career in the industry and the strategies he used to find success. They also talk tech utilization and the buzzword of the moment, Enterprise Risk Management. Plus the best career advice he ever received AND a little advice of his own! Connect with Mark here!

TalkLP Host Amber Bradley sits down with former CIA Executive & Station Chief John Franchi to talk assassination attempt, election predictions & explanations, the CrowdStrike update fail and more!  Get the behind the scenes download of the hottest topics PLUS an APEX session preview - listen today! To request John Franchi's regular email update, click here.  For more information on how you can attend APEX to ensure you're prepared for the upcoming election and more - visit the APEX conference website here.

TalkLP Host Amber Bradley was super excited to talk retail crime trends with Professor Emmeline Taylor, PhD, Professor of Criminology at City, University of London and Host of Retail Crime Uncovered Podcast!  Emmeline and Amber talk the differences between the US and the UK in terms of crime trends.  They also discuss the UK's recent initiatives to try and crack down on organized retail crime.  Rounding out the conversation included Emmeline's take on new AND existing technology trends and her predictions of those "can't live without" tech trends! Amber also previews the keynote session Emmeline will be moderating at the upcoming Asset Protection Executive Xchange (APEX) conference in Nashville.  If you want to learn more about the APEX conference click here! Tune in and subscribe to Professor Taylor's podcast by clicking here!

TalkLP Host Amber Bradley gets REAL with Brian Friedman, Director of Asset Protection & Risk Management for REI and Mike Shore, General Manager - Enterprise at AXON, about body worn cameras. Learn a little history, a little tech understanding about this SUPER hot topic in the industry right now AND learn a LOT about the REAL impact body worn cameras are making in retail through Brian's experience at REI.  How did AXON turn skeptic into believer? What was the reception from customers and employees? What problems does this technology solve MINUS all the obvious? (there are lots, btw)  Check out this chat with Brian and Mike to bust myths with actual data and REALtailer experience (see what we did there?) Learn more about AXON and their offering into retail here.

TalkLP Host Amber Bradley and co-host NRF's Vice President of Asset Protection & Retail Operations, David Johnston, chat with NRF's Loss Prevention Council Chair Scott McBride, Chief Global Asset Protection Officer, CSO, Security Operations for American Eagle, about industry trends, what to expect at NRF PROTECT and what retail executives are planning for in the coming months/years.  How do you stay on top of everything going on in this fast-paced industry?  How do you make sure you're not leading the "no" department?  How can LP/AP executives leverage the NRF to help them in their roles?  What PROTECT sessions are we looking forward to the MOST?  All of these hard-hitting questions = answered in this quick chat with David and Scott! Check it out! NRF PROTECT is right around the corner, June 4 - 6 in Long Beach.  Register for NRF PROTECT or review the agenda here.

Joe Lawless, Senior Transportation and Security Advisor at Edward Davis, LLC, joins TalkLP Host Amber Bradley to talk crisis management.  Joe has not only had an impressive career in law enforcement and in public service, he was also responsible for the security at the Boston Logan Airport on Sept. 11, 2001 -- the worst attack against the homeland in our nation's history.  Joe discusses the unbelievable scope of his responsibility when he was in charge of the Massachusetts Port Authority and how his team prepared for high-stake situations in America's most vulnerable areas.  Joe also adds how crisis preparation impacts retail and what retailers can do to BE READY for the worst case scenarios. Joe's Background:  Joseph Lawless is one of the world's most respected leaders in transportation security and risk management. In his 37 years in law enforcement, he served as Director of Maritime and Aviation Security for the Massachusetts Port Authority, chaired the American Association of Port Authorities Security Committee and testified before the U.S. Congress on numerous occasions providing expertise on security policy. Lawless is currently a senior advisor at Edward Davis LLC and serves as the Board President of the International Association of Airport and Seaport Police. To contact Joe, you can reach him here.

In this recent edition of Point vs. Counterpoint, TalkLP Host Amber Bradley takes on the value of vendor networking events with two perspectives: Integrator vs. VP of LP Perspective.  Here's the background: Recently IPVM ran an article entitled, "Why Integrators 'Need to do better,' Train More, Says Fortune 1000 Security End User" which discussed a perspective from Nicole McDargh, Vice President of Safety and Loss Prevention for Domino's.  A subscription is required to read most of her comments but in short her comments took aim at how solution providers are constantly trying to woo their retail/restaurant end-user targets instead of truly understanding their problems and connecting with them on solutions -- NOT "Whiskey and Cigars." After reading the article, Angie Barnes, Executive Vice President of Sales for NAVCO, decided to offer the integrator's perspective by offering her opinion in, "Integrator Explains Bourbon & Cigars Event", again, a subscription is required for viewing the article, however, in short - Angie's opinion explained WHY integrators put on such networking events and believes the strategy is more complicated and nuanced than Nicole earlier explained. TalkLP invited BOTH Nicole and Angie on the podcast with host Amber Bradley to discuss their perspectives face-to-zoom-face! Listen today to get the summary of their perspectives and find out if they can truly achieve common ground on this hotly debated issue!  

TalkLP Host Amber Bradley gets "THE" update from former CIA Station Chief John Franchi.  John and Amber talk the recent cell phone outage - who's responsible - upcoming elections predictions, Russia elections, cell phone scams, password protection, and more...  John talks about how all this craziness impacts retail and what executives need to be prepared for, such as: What is your organization's redundancy? What's your tech back up? How are you guarding your executives from scams? To subscribe to John's update or engage him to consult for your organization, contact him here.

TalkLP Host Amber Bradley talks securing an entire property with Equity Residential -- a nationwide multi-family property management company.  Jenny Price is the Program Manager for Smart Home - which includes access to the buildings and community areas.  With co-host, Executive Vice President of Sales for NAVCO, Angie Barnes, we dive into how Jenny manages the multitude of risks within securing where people call "home."  Jenny talks about innovative technology from Brivo, facilitated by NAVCO, that helps her keep her residents feel secure WHILE easily accessing their home, common areas and even other properties amenities as appropriate.  What else can technology solve in this environment?  Gotta listen to know because it's super cool ..... Thank you to NAVCO for sponsoring this podcast!  For more information on NAVCO and the offering they provide - go here.

TalkLP Host Amber Bradley is STOKED to be joined by Adonis Jacovides, a Chief of Loss Prevention at The Ritz-Carlton Hotel Company straight from Cyprus! Adonis talks about the Ritz Carlton iconic brand and how important the empowerment is among its Ladies and Gentlemen. From a prison officer to a chief of loss prevention, Adonis explains how the breadth of experience has helped him navigate such varying cultures.  He also discusses how tricky it sometimes becomes executing some loss prevention strategies in such an unique environment.  Adonis also explains their approach in explaining the policies and ultimately treating everyone with respect - no matter the circumstance. Listen to his approach and how it may apply to your own environment...?

TalkLP Host Amber Bradley sits down with Ryan Themm, Corporate Investigations Manager at Meijer to talk tech.  Ryan describes the structure of Meijer in terms of asset protection team and how they support the Meijer operations staff as well.  Any tech conversation wouldn't be complete these days without addressing how solution providers work together to contribute to an ecosystem that benefits the retailer. A valuable tool the Meijer utilizes to keep their employees and customers safe is their Remote Operations Center (ROC). Ryan describes how the ROC plays a critical role in supporting safety and investigations with the stores as well as supporting the operations staff as well. This episode is sponsored by Genetec!  Find out more about Genetec's offering by clicking here.

TalkLP Host Amber Bradley catches up with Ben Dugan, Executive Director of Central Investigations at CVS Health to discuss recent headlines about quantifying the Organized Retail Crime (ORC) problem retailers are facing.  As an asset protection industry veteran, Ben Dugan has been fighting for visibility to the ORC issue to help keep customers and employees safer while reducing inventory loss.  However, after some industry debate surrounding numbers -- Ben looks to set the record straight from his perspective. Visit the CLEAR website to read the official CLEAR statement here.

TalkLP Host Amber Bradley sits down with Bobby Haskins, Vice President of Retail Partnerships, at Auror to talk critical technology that helps keep employees and customers safe: License Plate Recognition (LPR).  Most practitioners don't know that Auror has this technology and Bobby clears up why that is -- and many other insights on industry trends. Although this may be new for the folks in the United States -- this technology isn't a new venture for Auror.  Hear how long Auror has been doing this and why they are considered an expert in this field. Curious to check it out beyond this amazing podcast?  Visit Auror at the NRF BIG Show in NYC at booth 1041! Need more information on their LPR technology?  Click here! TalkLP is also STOKED that Auror is supporting our Asset Protection Executive Xchange (APEX) conference September 22 - 25, 2024 as THE title sponsor!  Get SO BIG AUROR!!  

TalkLP Host Amber Bradley sits down with Frank Patercity, Director of Corporate Security, Investigations & Organized Retail Crime (ORC), for Kroger.  This was a MUST HAVE from a podcast perspective because his APEX presentation was so highly rated and the peeps wanted more! And at TalkLP, we're here to serve!  So, Frank expands on the critical importance of threat assessment. Frank & Amber discuss the evolution of learning when it comes to identifying potential workplace violence threats, what we need to understand and why it's important to your organization.  Frank also explains exactly what a threat assessment professional's duties are and are not.  Frank also discusses the broad potential fix for the active assailant issue and how a smaller company can implement a program without a ton of staff.  And what about "soft" landings? Listen to this today! Get ahead of de-escalation by teaching your employees conflict prevention and how to identify behaviors of concern.  To learn more about this 6-module conflict prevention awareness course Amber's company, Calibration, offers  - message her here. Books/Research Frank and Amber mention: The Risks Within by Dr. Marc McElhaney, by it here. Calhoun and Weston: Pathway to Violence Research Summary Association of Threat Assessment Professionals  

TalkLP Host Amber Bradley sits down with former CIA agent and station chief John Franchi to discuss the war in the Middle East and its impact on retail.  Learn about how this conflict erupted and the prediction for the future.  Also hear from an expert on international affairs about executive travel, supply chain impact and more.  John brings the TalkLP audience real education about world affairs and their impact on the retail industry. To subscribe to John Franchi's periodic update on domestic and international affairs contact him at johnfranchi (at) hotmail.com.

Head of Safety and Security for IHG Hotels and Resorts, Brandon Gentry, formerly Vice President of GameStop, sits down with TalkLP Host Amber Bradley to discuss his background, leadership track and how his career has evolved through the years.  Regardless of company, Brandon helps our listeners understand a transition into the VP seat and what surprised him most so listen up those on the ladder to VP.  Brandon explains the importance of the "elevator speech" and how to tweak it for the audience. And get ready for CHANGE!  Being comfortable with change is essential, hear how Brandon deals with change and his approach to planning - guess what, you don't always have to be in a new position to PLAN! Most importantly, Brandon and Amber discuss their shared alma mater, University of North Florida (Go Ospreys!) among other things!  Take a listen!

TalkLP Host Amber Bradley sits down with James Cosseboom, Director of Asset Protection for Retail Business Services (AHOLD) - but he'll explain that.  As a grocery asset protection industry veteran, Jim has seen his share of change and growth throughout his extensive career.  Hear how Jim decided he preferred catching shoplifters over becoming a priest....both involve confession, just different types as Jim tells it. Jim also discusses the structure of his team and all the various responsibilities they have in support of the AHOLD brands.  Jim also unveils the ONE technology that he says he just can't live without right now..... check it out!

TalkLP Host Amber Bradley and co-host Angie Barnes, Executive Vice President Sales at NAVCO, sit down with Heather Warner, Head, Global Physical Security Operations Technology for Amazon.  Yep. That's right - we were lucky enough to pick Heather's brain about her time at Amazon, her career growth, the importance of leaning in to peoples' superpowers and more! What is the Amazon culture like when it comes to LP, safety, and security?  Being ok with failing soft and fast > in a nutshell.  Listen as Heather describes "trying to break Amazon" by testing tech in small formats to fail small and fast which leads to greater learning. We thank Angie for co-hosting and NAVCO for their constant support of TalkLP. For more information about NAVCO, check out the goods on their tech here.

TalkLP Host David Lund, CFI, LPC, interviews marketing and communication expert Amber Bradley about her role in the loss prevention industry, what inspires her, and of course, David's signature "Terrible Twelve" questions to get her warmed up for the podcast!  Check out David's debut episode with an industry veteran of a different sort. The Asset Protection Executive Xchange (APEX) conference is Sept. 13 - 15 in Nashville this year.  To learn more about the attendees, agenda and sponsorship opportunities - visit the conference website here. For more information on Amber Bradley and what her company, the Calibration Group, does for the loss prevention industry, check it out here.

TalkLP Host Amber Bradley sits down with owners of Vigilare, Nancy Amoroso and Ross Hay, in this episode of TalkLP.  Nancy and Ross are speakers at the upcoming APEX conference in Nashville, Sept. 13 - 15.  Their session, "An Executive Perspective on Surveillance: Risk vs. Reward."  Vigilare is rapidly becoming THE standard for training teams on how to conduct surveillance, among other things.  These two experts certainly know their stuff -- and if you haven't heard of them -- you better get on it.  Check it out! For more information about Vigilare click here!

TalkLP Host Amber Bradley is back with the new series "...In Other News" with John Franchi, former CIA agent.  Amber and John talk the fentanyl crisis, supply chain potential issues, and WHHHAATT another potential pandemic??  Check out this convo to hear what's really going on in the world! Want more information from John?  Subscribe to his weekly update by clicking here.  Stay tuned for more “…In Other News” with valuable guests including more convos with CIA Guy John Franchi! More about John Franchi: John Franchi is a former senior officer of the Central Intelligence Agency, retiring after 29 years of distinguished government service which included numerous high-level positions internationally and in Washington DC, as well as with the U.S. military and U.S. Department of State. His assignments included tours throughout the Middle East and Africa, as well as extensive experience in Europe.  John is a fluent Arabist who has developed an expertise in geopolitical and transnational issues related to the Middle East, Islam, counterterrorism, counterintelligence and cyber issues. Over the course of his career John gained extensive experience in all facets of intelligence and operations, to include interfacing with all elements of the U.S. and foreign governments, as well as the private sector.  As such, he maintains extensive and deep relationships throughout the private sector and U.S. government across the U.S. as well as in the Middle East, Africa, Europe and parts of South America and Asia. He is currently the Director of Intelligence for Brosnan Risk Consultants in New York, a full-service security risk management, investigative, and intelligence firm. He is a graduate of Holy Cross College (BA in history) and Harvard University (MA in Middle East Studies).  He is married and has three sons.

National Retail Federation's (NRF) Vice President of Asset Protection & Retail Operations David Johnston and the newly announced Chair of the NRF Loss Prevention Council, Scott McBride, Chief Global Asset Protection Officer & CSO at AMERICAN EAGLE OUTFITTERS INC. joins TalkLP Host Amber Bradley to discuss the re-energized direction of the NRF Loss Prevention initiatives under David and Scott's leadership.  Both loss prevention veterans talk what's new and what's coming for the NRF -- and it's time to get excited. Scott also gives a quick look at what asset protection executives need to be prepared for near term and long term for strategic planning.  Check out their take on the NRF's future and how it impacts the loss prevention industry!

TalkLP Host Amber Bradley chats with the Head of Risk at Forter, Doriel Abrahams, about fighting fraud with Forter at the 2022 CLEAR / FLEPRU conference!  Check out Doriel explaining what Forter does to help fight loyalty fraud, online fraud, and credit card fraud -- all in REAL TIME!  Watch out fraudsters because if retailers have Forter -- you won't succeed! What's unique about Forter is they use all the data they collect about all fraudsters to help current clients.  AND Forter has intelligent methodologies to ensure your customers' online experience is amazing by understanding behavior! To check out Forter at NRF PROTECT next week - visit them at booth 725! For more information about Forter, click here!

TalkLP Host Amber Bradley kicks off a new series, "...In Other News," as she interviews folks that might have nothing to do with loss prevention or asset protection -- but have value to bring to this industry nonetheless!  Take former CIA agent John Franchi for instance.  This guy is a wealth of knowledge about what is going on in our country and across the world that will have significant impact on retail. John will join Amber on this series to provide a 'behind the scenes' look at our government, international affairs, and global markets.  To learn more from John, subscribe to his weekly update by clicking here.  Stay tuned for more "...In Other News" with valuable guests including more convos with CIA Guy John Franchi! More about John Franchi: John Franchi is a former senior officer of the Central Intelligence Agency, retiring after 29 years of distinguished government service which included numerous high-level positions internationally and in Washington DC, as well as with the U.S. military and U.S. Department of State. His assignments included tours throughout the Middle East and Africa, as well as extensive experience in Europe.  John is a fluent Arabist who has developed an expertise in geopolitical and transnational issues related to the Middle East, Islam, counterterrorism, counterintelligence and cyber issues. Over the course of his career John gained extensive experience in all facets of intelligence and operations, to include interfacing with all elements of the U.S. and foreign governments, as well as the private sector.  As such, he maintains extensive and deep relationships throughout the private sector and U.S. government across the U.S. as well as in the Middle East, Africa, Europe and parts of South America and Asia. He is currently the Director of Intelligence for Brosnan Risk Consultants in New York, a full-service security risk management, investigative, and intelligence firm. He is a graduate of Holy Cross College (BA in history) and Harvard University (MA in Middle East Studies).  He is married and has three sons.

TalkLP host Amber Bradley chats with Gianna Davis, Asset Protection Director of National Investigations for Albertsons Companies about establishing an ROI for needed investments.  Return-on-Investment (ROI) is often a played term, but it's use is not going away any time soon.....so, better understand it.  ROI analysis of technology is often a cumbersome process.  Gianna walks the audience through her successful ROI process -- including what numbers she needs, how she gets her departmental partners on board, and how to obtain funding for mission-critical technology. Topics Gianna addresses include: To Pilot or not pilot?  What stores do you choose?  How do you compare them against each other? Where is the money coming from? Operational or Capital expense? This podcast episode is sponsored by BOSCH - for more information click here. BOSCH is exhibiting at the RILA AP conference in Denver!  Visit their booth 828!