Public transport operator in Melbourne, Australia
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Aline Frantzen is the Chief Operating Officer at Metro Trains Melbourne. In this episode of the Women Who Move Nations podcast proudly sponsored by NEC, Aline joins host Michelle Batsas, and dives deep into her rich international experience and her leadership in enhancing Melbourne's public transport. Aline shares insights from managing diverse transport networks across three continents and discusses challenges and innovations in urban mobility. From integrating advanced technologies to prioritising customer-centric strategies, discover how Aline's approach is shaping more efficient and inclusive transport services. A crucial conversation for those interested in the transformative impact of experienced leadership in public transportation.
أطلقت دائرة قطارات ملبورن Metro Trains Melbourne برنامجاً تثقيفياً مجانياً للقادمين الجدد إلى أستراليا ولكبار السن من مختلف الجاليات ومنها الجالية العربية وذلك عن طريق ورش عمل ومحاضرات تهدف إلى التوعية بكيفية عمل القطارات. ويتضمن البرنامج شرحاً مفصلاً لأوقات القطارات وكيفية استخدام تلك القطارات والمحطات بالإضافة إلى أهمية استخدام بطاقة Myki عند الركوب والنزول من القطارات تجنباً لتفادي أي غرامة مالية. وقالت ريمي إبراهيم موظفة توعية مجتمعية في دائرة قطارات ملبورن إن "البرنامج يقدم حلقات عمل وموارد بلغات مختلفة تساعدك على عبور نظام القطار بثقة. سواء كنت غير متأكد من استخدام آلات التذاكر وفهم الجداول الزمنية أو ببساطة تريد تعلم تصميم المحطات، برنامجنا يمكن ان يزودك بالمعرفة والمهارات التي تحتاجها لرحلة سلسة وخالية من الإجهاد." هل تواجهون صعوبة في إستخدام القطارات وبطاقات مايكي الخاصة بوسائل النقل العام في فيكتوريا؟ المزيد في التدوين الصوتي اعلاه مع ريمي إبراهيم موظفة توعية مجتمعية في دائرة قطارات ملبورن التي حلت ضيفة على إستوديوهات أس بي أس عربي24 في ملبورن
Does instinct trump expertise? Can playing poker improve your intuition? And why did Angela jump off of a moving trolley car? SOURCES:Tom Brady, former quarterback for the New England Patriots.Daniel Kahneman, professor emeritus of psychology and public affairs at Princeton University.Gary Klein, cognitive psychologist and pioneer in the field of naturalistic decision making.Brock Purdy, quarterback for the San Francisco 49ers.Josh Waitzkin, former chess player, martial arts competitor, and author. RESOURCES:"When and How To Sleep Train Your Baby," by Cleveland Clinic (2021)."The ShadowBox Approach to Cognitive Skills Training: An Empirical Evaluation," by Gary Klein and Joseph Borders (Journal of Cognitive Engineering and Decision Making, 2016).Thinking, Fast and Slow, by Daniel Kahneman (2011)."Conditions for Intuitive Expertise: A Failure to Disagree," by Daniel Kahneman and Gary Klein (American Psychologist, 2009)."Dumb Ways to Die," by Metro Trains Melbourne (2009).The Art of Learning: An Inner Journey to Optimal Performance, by Josh Waitzkin (2007).Sources of Power: How People Make Decisions, by Gary Klein (1998). EXTRAS:"Why Is It So Hard to Make Decisions?" by No Stupid Questions (2023)."Daniel Kahneman on Why Our Judgment is Flawed — and What to Do About It," by People I (Mostly) Admire (2021)."How to Make a Bad Decision," by Freakonomics Radio (2016).
In Episode 116 of the No Limitations podcast Leadership Is a Gift, Blenheim Partners' Gregory Robinson speaks with Alan Beacham, Managing Director of Toll Group, one the largest logistics, transportation and warehousing businesses worldwide. Toll Group was established in Newcastle, Australia in 1888, now has headquarters in Singapore and is expanding throughout the Asia-Pacific region. In an insightful discussion, Alan presents his views on the current geopolitical landscape, especially between China and the United States, and how Toll can best position itself to succeed for another 134 years. He also shares his perspective on cutting-edge innovation in his industry, such as hydrogen trucks, drones in logistics, artificial intelligence and supply chain developments. Finally, Alan reflects on the nature of leadership and cites the importance of inclusion, kindness and responsibility. Alan was appointed Managing Director of Toll Group last year, having previously overseen Global Forwarding, Global Express and Express Parcels respectively. Earlier, Alan had an extended tenure at transportation manufacturing firm UGL in Executive General Manager roles. He started his career as an engineer at Rolls-Royce before moving to Mercedes-Ilmor where they developed engines for the West McLaren Mercedes Formula One team. Alan now sits on the Board of charity Healthy Heads in Trucks and Sheds, which represents the wellbeing of those in his industry. Alan has also served on the Boards of Metro Trains Melbourne, UGL Unipart, and Naval Ship Management Pty Ltd. Please note: this episode was recorded on 20 April 2023.See omnystudio.com/listener for privacy information.
Joanne (Jo) McDonald is the Chief Legal and Risk Officer at Kelsian Group, Australia's largest integrated multi-modal transport provider and tourism operator, which also has bus operations in Singapore, London and the Channel Islands. Jo shares unmissable advice on developing strategic influencing and management skills, how she has built a sustainable career and key lessons she's learnt along the way. Jo emphasises that for her, working in public transport is so satisfying because it's connected with people's everyday lives, it involves systems and is purpose driven. Tune in now to hear Jo's interview with Jamie-Lee Owen, a PTAANZ Emerging Mobility Leader and Passenger Experience Lead for the Level Crossing Removal Project at Metro Trains Melbourne.
In this bonus episode, Michelle Batsas, the Chief Executive Officer of the Public Transport Association Australia New Zealand (PTAANZ) and host of the Women Who Move Nations podcast, joins Transit Unplugged, the podcast hosted by Paul Comfort, the Chief Customer Officer at Trapeze Group, for a discussion about women in transport with Samantha Abeydeera, Executive Director Strategic Operations at Transport for NSW, Catherine Baxter, Chief Operating Officer at Metro Trains Melbourne and Magda Robertson, General Manager of Torrens Connect in Adelaide.
Magda Robertson is the General Manager of Torrens Connect where she oversees Adelaide's tram network and surrounding bus network. In her discussion with Michelle Batsas, the Chief Executive Officer of the Public Transport Association Australia New Zealand (PTAANZ), Magda shares insights from her extensive operations experience in major transport networks including Metro Trains Melbourne and Sydney Trains. She applied that experience to ensure the smooth transition of Adelaide's public transport services from public to private operations. In terms of career progression, be empowered by Magda's advice to “Be fierce and negotiate because you're worth it!”
How can you find and understand your Leadership Style? If you have read leadership books or looked at various leadership resources, you will have noticed that there are many different leadership styles and frameworks around. It can get a bit confusing as to how we actually pick our style and learn how to lead best. To lead effectively, we need to know which leadership style comes most natural to us, what impact we have on the teams we lead and also how to adapt our style if needed. In this episode, I talk to Amy Lezala-Zahr, Engineering Manager at Metro Trains. Together we explore: The different leadership styles How to know which style works for you The importance of using the right leadership style in the right situation Potential blind spots of each leadership style Why Self-Awareness is key for every leader Listen now on your favourite podcast app or watch the interview on YouTube. The links are in my bio. We are looking forward to hearing about your biggest takeaways. Ready for more? Register for my monthly Lead Like YOU! Newsletter and receive a leadership tool every month. Sign up by clicking here Connect with me: Follow me on Instagram @annekoopmann_leadlikeyou Find me on Facebook: https://www.facebook.com/annekoopmannleadlikeyou Let's connect on LinkedIn: www.linkedin.com/in/annekoopmann Check out my website: www.annekoopmann.com If you enjoyed this episode, please let me know by leaving a 5 star review on iTunes. I really appreciate it and it helps others to find us and listen too! Other links from this episode: Playing for Change Amy's book recommendation Nonviolent Communication, Marshall B. Rosenberg More about Amy: Amy's LinkedIn Profile Amy has been in rail since 2007, working across rolling stock maintenance, rolling stock manufacturing, infrastructure design assurance and network asset management. Amy has worked in safety and assurance for the majority of her career, from her early days as a rolling stock fire safety engineer to her current role as Level Crossing Engineering Manager at Metro Trains Melbourne. Currently, she manages a team of 50 engineers. Amy has been leading teams since 2013, growing as a leader as her team sizes have grown. She takes a people focussed approach, ensuring her teams have the resources they need to deliver their role.
The ongoing COVID-19 pandemic has shown us how much we rely on essential workers. Whether working in a hospital or supermarket, they have been providing services non-stop while putting their own health at risk. It’s become apparent how vital public transport is in enabling our modern-day heroes to travel to and from work, but means operators also face the huge challenge of supporting the safety of employees and passengers and maintaining operation of the network. However, with more people working remotely along with growing fears among the community of catching the infection, passenger numbers have dwindled for many metro systems. Active transport – on the other hand – is on the rise, with cycling surging in densely-populated cities like New York. How can public transport operators rebuild customer confidence in using their services in a post-pandemic world, as cities move further towards integrated, multimodal transport systems? And what can we learn from cities where lockdowns have eased, to improve the public transport passenger experience? To answer these questions, Aurecon’s Managing Director for Transportation in Australia & New Zealand Becky Wood talks to Metro Trains Melbourne’s General Manager for Passenger Experience Tilly Loughborough. See omnystudio.com/policies/listener for privacy information.
“The mission of this organization is to be the most respected and the best railway in Australia.” Our adventure continues in the land Down Under with CEO of Metro Trains Melbourne (MTM), Raymond O’Flaherty. On this episode, O’Flaherty discusses why MTM focuses on passenger experience as a measurement of success in addition to your standard reliability of service KPIs. He also elaborates on the importance of interchanges between systems and modes, the investment into MTM, his focus on teamwork, and why he created a podcast to communicate better with his organization. If you want to know more about Metro Trains Melbourne, you can check out their website. Remember to check out transitunplugged.com to learn from top transit professionals and stay up to date to catch all the latest episodes.
On this week’s episode, we point out some of the most bizarre, weird and downright dumb ways that you can die. Pro tip: Don’t bring metal into an MRI machine, just don’t! All credit goes to Metro Trains Melbourne who ran the “Dumb Ways to Die” campaign as a PSA for train safety. Please check out the video and app below to support our friends in Australia for their efforts. Official Dumb Ways to Die video: https://www.youtube.com/watch?v=IJNR2EpS0jw Apple: https://itunes.apple.com/app/dumb-ways-to-die/id639930688 Google Play: https://play.google.com/store/apps/details?id=com.popreach.dumbways Visit our website to check out the latest news, blogs or to leave your comments. https://twospookybroads.com Listen on Soundcloud: https://soundcloud.com/two-spooky-broads
Two interviews on this weeks program, first up Chris catches up with Robert Kretschmer from Bike Bendigo about Project Underpass, their city receiving international accreditation from CycleLifeHQ as Australia's first Bicycle Friendly Community, and Australian Walking and Cycling Conference and Australia’s inaugural Bicycle Tourism Conference both happening in Bendigo this October.Second interview: Rosa McKenna from Better West spoke live from a #GetOnBoardVic Day of Action event at Wade Noonans electorate office in Williamstown about state governments road building agenda and how West Gate Tunnel will badly affect the inner west for residents.Local news: the recommendation to abandon the Rushall Reserve share path plan within Yarra Councils agenda for 24th April, makes for an intriguing read, including why are Metro Trains Melbourne massively escalating the construction costs within such a short time?
This week I welcome Gordon Donovan on to the Art of Procurement. Gordon is a presently a member of the procurement leadership team at Metro Trains Melbourne, and he has a broad range of experiences as a practitioner including Head of Procurement roles, consultant and training. Gordon's career spans both the UK and Australia, and includes roles at organizations such as the UK National Health Service, Transport for London, Healthscope, ArcBlue and The Faculty. Today, we are going to discuss influence and I’m willing to say that there are few, if any, who have studied the topic of influence and procurement as thoroughly as Gordon. He wrote a 20,000 word dissertation for his Masters Degree on the topic of the development of influencing skills within the Australian procurement community, and he frequently weaves the topic into his procurement learning and development programs. Areas we cover include: The need to demystify procurement The difference between functional influence and influencing skills. The importance of facilitation skills An overview of different influencing styles and how to determine which style you should use depending on who you are seeking to influence Why kids are the best influencers and what we can learn from them Key traits of a successful influencer The power of inspiration Gordon’s tips for building trust, which is the foundation of building influence. For more information, visit: http://artofprocurement.com/influence
High speed rail projects in Australia have been under investigation since the early 1980s, but none are yet to progress past the planning stage. Andrew Lezala, CEO of Metro Trains Melbourne, provides insight into the future of high speed rail in Australia.Lecture recorded on 21 February 2013.