Podcasts about Metro

The Smart 7 is an award winning daily podcast, in association with METRO, that gives you everything you need to know in 7 minutes, at 7am, 7 days a week…With over 18 million downloads and consistently charting, including as No. 1 News Podcast on Spotify, we're a trusted source for people every day and we've won Gold at the Signal International Podcast awardsIf you're enjoying it, please follow, share, or even post a review, it all helps... Today's episode includes the following: https://x.com/i/status/1962515707867906088 https://x.com/i/status/1962530938610417872 https://x.com/i/status/1962510755476979932 https://x.com/i/status/1962438822983037319https://x.com/i/status/1962454608061555003 https://x.com/i/status/1962502677541105700 https://x.com/i/status/1962513780379660331 https://x.com/i/status/1962535189793415591https://x.com/i/status/1962531974691647933 Contact us over @TheSmart7pod or visit www.thesmart7.com or find out more at www.metro.co.uk Voiced by Jamie East, using AI, written by Liam Thompson, researched by Lucie Lewis and produced by Daft Doris. Hosted on Acast. See acast.com/privacy for more information.

HEADLINES:♦ Dubai Launched A New Fast-Track Passport Control Corridor ♦ Dubai Metro Adds New Red Line Routes For Peak Hours!♦ AED100 Gift From A Stranger Changes A Salesman's Life Forever♦ Anas Bukhash Narrowly Avoids Danger As His Car Catches♦ Fire Ebrahim Abbas: The Storyteller You Can't Stop Listening To

Poder Judicial se renueva, 881 nuevos integrantes asumirán funciones este lunes  “Tormenta Junior” va al Altiplano es vinculado a proceso por crimen organizadoPapa León XIV pide alto al fuego inmediato en UcraniaMás información en nuestro Podcast

The Smart 7 is an award winning daily podcast, in association with METRO, that gives you everything you need to know in 7 minutes, at 7am, 7 days a week…With over 18 million downloads and consistently charting, including as No. 1 News Podcast on Spotify, we're a trusted source for people every day and we've won Gold at the Signal International Podcast awardsIf you're enjoying it, please follow, share, or even post a review, it all helps... Today's episode includes the following: https://x.com/i/status/1962124586880737282https://x.com/i/status/1962080599411167440 https://x.com/i/status/1962087484919091578 https://x.com/i/status/1962123160700027253https://x.com/i/status/1962105183195804057https://x.com/i/status/1962111877124641149 https://x.com/i/status/1962212726417105348https://x.com/i/status/1961838761626517551https://youtu.be/_nFZMD8FMM0 Contact us over @TheSmart7pod or visit www.thesmart7.com or find out more at www.metro.co.uk Voiced by Jamie East, using AI, written by Liam Thompson, researched by Lucie Lewis and produced by Daft Doris. Hosted on Acast. See acast.com/privacy for more information.

Jaume Segalés y su equipo comentan asuntos de la actualidad y traen las mejores recomendaciones culturales.

Today, we're continuing our series called “We Are Metro”, Pastor Brandon talks about how a changed life changes everything.Support the show

This episode of Seeing Them Lives features an engaging conversation with Matt Carmichael, a seasoned live music fan and concert photographer, known for his long-term association with Poi Dog Pondering. The discussion delves into Carmichael's early concert experiences, starting with seeing the Jackson 5 at the Silver Dome in 1984. Matt shares intriguing anecdotes about the first concert he attended with his dad and reflects on the evolving context of that experience over time. He also recounts the unexpected presence of Paula Abdul as choreographer and a juggler named Chris Bliss opening the Jackson 5 performances, adding intriguing details to his music journey. The discussion explores Carmichael's storied career, highlighting his time as the house photographer for various iconic Chicago venues and his ongoing contributions to the band Poi Dog Pondering. He narrates the captivating story of how he built and managed the band's first website in 1994, leading to a cherished relationship with its members, characterized by unique moments and extraordinary access to the band. Stories of notable concert photographs, nurturing artist relationships, and dealing with fame punctuate the narrative, demonstrating Carmichael's passion and dedication to his craft. A substantial part of the conversation shifts to Carmichael's memorable experiences photographing famous bands like the Rolling Stones, where the planned and professional approach of the band stands out in contrast to other gigs. He shares stories about his work featured in Swedish postage stamps and meeting various musicians over the years.He details heart-pounding moments with Mooney Suzuki and Gogo Bordello, where bands took risky performances. Additionally, Matt discusses his long-standing website, RocknRoll.net and discusses his latest project—a book compiling fascinating stories of meeting and working with iconic musicians and heroes. His work combines his love for music, photography, and personal narratives to create a rich tapestry of rock history and personal growth.BANDS: Blind Melon, Poi Dog Pondering, Sahara Hot Nights, The Rolling Stones,  Zoe Keating.VENUES: The Vic (Chicago), Metro (Chicago), Grant Park (Chicago). PATREON:https://www.patreon.com/SeeingThemLivePlease help us defer the cost of producing this podcast by making a donation on Patreon.WEBSITE:https://seeingthemlive.com/Visit the Seeing Them Live website for bonus materials including the show blog, resource links for concert buffs, photos, materials related to our episodes, and our Ticket Stub Museum.INSTAGRAM:https://www.instagram.com/seeingthemlive/FACEBOOK:https://www.facebook.com/profile.php?id=61550090670708

¡Todo listo! El Metro se prepara para el arranque del ciclo escolar¡No bajes la guardia! CDMX llama a vacunarse contra el sarampión  Miles marchan en Puerto Rico y EU para exigir independencia de la islaMás información en nuestro Podcast

Sheinbaum recibe al Comité Eureka en Palacio NacionalDespliegan más de mil elementos por elecciones extraordinarias en Pantelhó, Chiapas¡Listo! Reparan socavón en Calzada Ignacio ZaragozaMás información en nuestro Podcast

The Smart 7 is an award winning daily podcast, in association with METRO that gives you everything you need to know in 7 minutes, at 7am, 7 days a week...With over 18 million downloads and consistently charting, including as No. 1 News Podcast on Spotify, we're a trusted source for people every day and the Sunday 7 won a Gold Award as “Best Conversation Starter” in the International Signal Podcast Awards If you're enjoying it, please follow, share, or even post a review, it all helps...Today's episode includes the following guests:Guests Al Gore - Former US Vice President and Climate Change activistDesmond Alugnoa - CEO of the GAYO recycling project in GhanaNinna Granucci - Co- Founder of Ferment'UpTasha and Natalie - Earthshot Youth Leaders Will Guyatt - The Smart 7's Tech Guru Amy Rylance - Assistant Director of Health Improvement at Prostate Cancer UK Dermot Murnaghan - Former Sky News Anchor Luke Ablitt - Potato farmer in Peterborough David Barton - Beef farmer in the Cotswold'sElspeth McDonald - CEO of the Scottish Fisherman's Federation Professor Bassel Watter - Consultant Obstetrician and Gynecologist, and Associate Professor of Reproductive Medicine at Anglia Ruskin University Doctor Ippokratis Sarris - Director at King's Fertility, Kings College London Paul Leader - Ecologist and Ornithologist Contact us over @TheSmart7pod or visit www.thesmart7.com or find out more at www.metro.co.uk Presented by Ciara Revins, written by Liam Thompson, researched by Lucie Lewis and produced by Daft Doris. Hosted on Acast. See acast.com/privacy for more information.

Front Page, Metro and National News articles from The Des Moines Register and USA Today. The volunteer Voices of IRIS read newspapers aloud to keep over 11,000 blind and print disabled listeners informed and connected to their communities. Learn more at IowaRadioReading.org

Front Page, Metro and National News articles from The Des Moines Register and USA Today. The volunteer Voices of IRIS read newspapers aloud to keep over 11,000 blind and print disabled listeners informed and connected to their communities. Learn more at IowaRadioReading.org

Don D and Bigg Doom are Back With Another One! We Are Joined By Kaelub. First, We Start with West Side guests, Kaelub's rapping style, Best Bar of His Career, and The Old Atlanta! Then, We Move On To We Was Supposed to Stop but We Didn't, The Issue with Signing, and Rich Kidz Influence. We End With Stilling Being of The Industry, Metro's Album & More!

¡Maratonistas viajan GRATIS! Líneas del Metro 1, 2, 3 y 9 abrirán desde las 5 de la mañana de este domingoSocavón en Xochimilco obliga a evacuar familias y daña drenaje  Programas sociales 2024 no beneficiaron a los más pobres, señalan especialistas  Más información en nuestro Podcast

31 de agosto último día para reemplacar en el EdomexEste año arranca construcción de Línea 0 del Metrobús sobre Circuito InteriorTrump le retira a la ex vicepresidenta Kamala Harris la protección del Servicio Secreto de EUMás información en nuestro podcast

The Smart 7 is an award winning daily podcast, in association with METRO, that gives you everything you need to know in 7 minutes, at 7am, 7 days a week…With over 18 million downloads and consistently charting, including as No. 1 News Podcast on Spotify, we're a trusted source for people every day and we've won Gold at the Signal International Podcast awardsIf you're enjoying it, please follow, share, or even post a review, it all helps... Today's episode includes the following: https://x.com/i/status/1961053956575998199https://x.com/i/status/1961052134591311884https://x.com/i/status/1961066249359692283 https://x.com/i/status/1961072528379777145https://x.com/i/status/1960985239422992635 https://x.com/i/status/1960955945896280386 https://x.com/i/status/1960955945896280386 https://x.com/i/status/1961046878218276952 https://x.com/i/status/1961058688480817435 Contact us over @TheSmart7pod or visit www.thesmart7.com or find out more at www.metro.co.uk Voiced by Jamie East, using AI, written by Liam Thompson, researched by Lucie Lewis and produced by Daft Doris. Hosted on Acast. See acast.com/privacy for more information.

Hosted on Acast. See acast.com/privacy for more information.

Front Page, Metro and National News articles from The Des Moines Register and USA Today. The volunteer Voices of IRIS read newspapers aloud to keep over 11,000 blind and print disabled listeners informed and connected to their communities. Learn more at IowaRadioReading.org

Det vælter ud med forslag fra den socialdemokratiske overborgmesterkandidat i København, tidligere S-minister Pernille Rosenkrantz-Theil. Metro til Brønshøj, ‘gratis’ hentning af børn, flere parkeringspladser? Og ingen brugerbetaling på børnehaver og vuggestuer. Kommunalvalget nærmer sig med hastige skridt, og presset på Pernilles skuldre er massivt. Det er nemlig hende, der skal forhindre, at Socialdemokratiet mister overborgmesterposten for første gang i over 100 år.I dagens to afsnit dykker vi ned i hendes forslag – ét ad gangen – og stiller de spørgsmål, hun indtil videre ikke har kunnet svare klart på. For noget af det kan - under de rigtige omstændigheder - faktisk blive god borgerlig politik. Vært: Joachim B. Olsen, debatredaktør på B.T. Gæst: Pernille Rosenkrantz-Theil, Socialdemokratiets overborgmesterkandidat i København Journalist: Maria Asmine Dam Producer: Jens Marrot og Maria Asmine Dam Er du tvivl om, hvad du skal mene om aktuelle emner, så tilmeld dig nyhedsbrevet Borgerlig Tabloid fra Joachim B. Olsen - så får du borgerlig argumenter direkte i din indbakke: https://www.bt.dk/debat/borgerlig-tabloid-faa-borgerlig-debat-direkte-i-din-indbakkeSee omnystudio.com/listener for privacy information.

Hosted on Acast. See acast.com/privacy for more information.

Superintendent Ryan Walters' ideology test comes under scrutiny.The state's top prosecutor says the highway patrol can't stop covering metropolitan areas.Studies show more Oklahoma parents are exempting their children from vaccines.You can find the KOSU Daily wherever you get your podcasts, you can also subscribe, rate us and leave a comment.You can keep up to date on all the latest news throughout the day at KOSU.org and make sure to follow us on Facebook, Tik Tok and Instagram at KOSU Radio.This is The KOSU Daily, Oklahoma news, every weekday.

La radio informa sobre la visita de los Reyes de España a las zonas afectadas por los incendios en Galicia, destacando la devastación y la esperanza. Se menciona la mejora en la situación de los incendios en otras regiones españolas y los problemas en el aeropuerto de Barcelona por tormentas y retrasos en vuelos. Un tema recurrente es la dificultad de los jóvenes para encontrar vivienda compartida para el curso, con precios elevados y riesgo de estafas. El sector turístico de Mallorca expresa preocupación por la baja del consumo, a pesar del récord de visitantes, afectando a la hostelería. A nivel deportivo, se anuncia el cambio de horario para la final de la Champions League de 2026 y el debut de España en el Eurobasket. En cuanto a tecnología y salud, se presenta la nueva aplicación de Metro de Madrid, que utiliza inteligencia artificial para informar a los usuarios en tiempo real. Un estudio revela la "crisis de los 20", indicando un pico de infelicidad en la juventud, con la ...

Today's West Coast Cookbook & Speakeasy Podcast for our especially special Daily Special, Metro Shrimp & Grits Thursdays is now available on the Spreaker Player!Starting off in the Bistro Cafe, Jack Smith and his lawyers are coming out swinging as he shoves back against MAGA's “imaginary and unfounded” phony “whistleblower” complaint against him.Then, on the rest of the menu, mystery surrounds a $1.2 billion Army contract to build a huge tent concentration camp in the Texas desert; the MAGA-led Air Force will provide full military funeral honors to traitor Ashli Babbitt; and, Army is the last service academy to finally sell alcoholic drinks at football games.(No Chef's Table today, had to get Gunner to his Vet appointment earlier than planned. The links to the reportage do work.) After the break, we move to the Chef's Table where defense ministers from Japan and Britain hailed their “deep strategic alignment” as a Royal Navy aircraft carrier made a historic port call in Tokyo; and, Australia, Canada and the Philippines staged air defense drills off the disputed shoal guarded by China.All that and more, on West Coast Cookbook & Speakeasy with Chef de Cuisine Justice Putnam.Bon Appétit!The Netroots Radio Live Player​Keep Your Resistance Radio Beaming 24/7/365!“Everyone in this good city enjoys the full right to pursue his own inclinations in all reasonable and, unreasonable ways.” -- The Daily Picayune, New Orleans, March 5, 1851Become a supporter of this podcast: https://www.spreaker.com/podcast/west-coast-cookbook-speakeasy--2802999/support.

NotiMundo Estelar - Juan Carlos Parra, ¿Qué pasa con el contrato de mantenimiento preventivo y correctivo del Metro de Quito? by FM Mundo 98.1

The Smart 7 is an award winning daily podcast, in association with METRO, that gives you everything you need to know in 7 minutes, at 7am, 7 days a week…With over 18 million downloads and consistently charting, including as No. 1 News Podcast on Spotify, we're a trusted source for people every day and we've won Gold at the Signal International Podcast awardsIf you're enjoying it, please follow, share, or even post a review, it all helps... Today's episode includes the following:https://x.com/i/status/1960603037484876065 https://x.com/i/status/1960654461988155729https://x.com/i/status/1960612500954866119 https://x.com/i/status/1960653576667091288 https://x.com/i/status/1960679693809770623 https://x.com/i/status/1960737319515726202https://x.com/i/status/1960819360773063060 https://x.com/i/status/1960606104221524153https://x.com/i/status/1960360874880712722 Contact us over @TheSmart7pod or visit www.thesmart7.com or find out more at www.metro.co.uk Voiced by Jamie East, using AI, written by Liam Thompson, researched by Lucie Lewis and produced by Daft Doris. Hosted on Acast. See acast.com/privacy for more information.

Front Page, Metro and National News articles from The Des Moines Register and USA Today. The volunteer Voices of IRIS read newspapers aloud to keep over 11,000 blind and print disabled listeners informed and connected to their communities. Learn more at IowaRadioReading.org

Front Page, Metro and National News articles from The Des Moines Register and USA Today. The volunteer Voices of IRIS read newspapers aloud to keep over 11,000 blind and print disabled listeners informed and connected to their communities. Learn more at IowaRadioReading.org

The new Rumps & Bumps jersey just dropped! Check out afterpartyinc.com. Its a brand new episode of the After Party and on this one we bring on Baby Mama Bree! As she comes on spills some much need tea. She tells about her first time on the mean streets of Cinci, she gives us some tips and tricks on rizzing her up plus we catch up with the roll taco queen Tori. Follow us on social media @AaronScenesAfterParty

keywordsMetropolitan UMC, community service, Motown Mission, youth empowerment, Detroit, church initiatives, scholarships, local partnerships, education support, volunteerismsummaryThe conversation highlights the collaborative efforts of Metropolitan United Methodist Church in Detroit, focusing on community service initiatives, support for local youth, and the impact of the Motown Mission program. The speakers discuss various projects, including school supply drives, accessibility improvements, and scholarship opportunities, emphasizing the importance of partnerships and volunteerism in making a difference in the community.takeawaysMetropolitan UMC has hosted the Motown Mission since 2005.The church collects school supplies for local organizations.They have a diaper bank that serves the community monthly.Accessibility improvements include a newly installed chairlift.The church supports over 250 children with school supplies each year.Centennial Scholarship Fund provides significant financial aid to students.Motown Mission engages young people in community service.The church collaborates with local nonprofits for various initiatives.Future mission opportunities are planned for 2026.Community partnerships are vital for sustaining church outreach efforts.titlesEmpowering Communities Through FaithCelebrating Local Partnerships in DetroitSound Bites"We have the diaper bank at Metropolitan.""We are providing for a minimum of 250 kids.""Your presence keeps our presence out there."Chapters00:00Celebrating Community Partnerships02:36Ongoing Initiatives at Metropolitan UMC05:08Supporting Local Education and Youth Programs08:00Impact of Motown Mission10:50Future Opportunities and Scholarships

NotiMundo al Día - Diego Garrido - Comparecencia del gerente del Metro de Quito by FM Mundo 98.1

The Smart 7 is an award winning daily podcast, in association with METRO, that gives you everything you need to know in 7 minutes, at 7am, 7 days a week…With over 18 million downloads and consistently charting, including as No. 1 News Podcast on Spotify, we're a trusted source for people every day and we've won Gold at the Signal International Podcast awardsIf you're enjoying it, please follow, share, or even post a review, it all helps... Today's episode includes the following:https://x.com/i/status/1960276995046047827 https://x.com/i/status/1960323459063443602 https://x.com/i/status/1960267698228564076 https://x.com/i/status/1960222359316521388 https://x.com/i/status/1960247754027847980 https://x.com/i/status/1960335782398349547 https://x.com/i/status/1960428031014494617 https://x.com/i/status/1960167508016853219 https://x.com/i/status/1960311265386992058 Contact us over @TheSmart7pod or visit www.thesmart7.com or find out more at www.metro.co.uk Voiced by Jamie East, using AI, written by Liam Thompson, researched by Lucie Lewis and produced by Daft Doris. Hosted on Acast. See acast.com/privacy for more information.

In today's BizNews Briefing, South African legend Jannie Mouton announces a bold shift to turn Curro into a non-profit, reshaping education's future. A new poll puts the DA ahead of the ANC, raising questions about Ramaphosa's presidency. Plus, Trump's assault on the Federal Reserve sparks global alarm, and Cadillac makes a high-profile entry into Formula One.

A powerful dust storm rolls through the Phoenix area. AP correspondent Mike Hempen reports.

The Smart 7 is an award winning daily podcast, in association with METRO, that gives you everything you need to know in 7 minutes, at 7am, 7 days a week…With over 18 million downloads and consistently charting, including as No. 1 News Podcast on Spotify, we're a trusted source for people every day and we've won Gold at the Signal International Podcast awardsIf you're enjoying it, please follow, share, or even post a review, it all helps... Today's episode includes the following: https://x.com/i/status/1959960708730191937 https://x.com/i/status/1959879342596542814https://x.com/i/status/1959658240557617190https://x.com/i/status/1959662740768772252 https://x.com/i/status/1959883985632231696 https://x.com/i/status/1959954567979839847 https://x.com/i/status/1960093060097867968 https://x.com/i/status/1959205420825755933 https://youtu.be/Uk6LhwvTYrE Contact us over @TheSmart7pod or visit www.thesmart7.com or find out more at www.metro.co.uk Voiced by Jamie East, using AI, written by Liam Thompson, researched by Lucie Lewis and produced by Daft Doris. Hosted on Acast. See acast.com/privacy for more information.

This week Pastor Brandon continues our series, "We are Metro". Teaching us, that in order to get to where God wants us to be, we must be willing to grow; to see real change in our lives.Support the show

This week on The Metro, Rev Jeff Ivins brings you more songs from the 1980s featuring: Eddie Money, Thomas Dolby, Human League, Nu Shooz, Lena Lovich, Colin Hay, Toni Basil, Boomtown Rats, INXS, Belinda Carlisle, Cabaret Voltaire, Bad Manners, ABC, Glass Tiger, Fine young cannibals, and finishing off with Phil Collins.

“El Mayo” Zambada se declara culpable en EU y llama a la paz en Sinaloa  Abandonan a recién nacido en baños del Metro UAM-I; autoridades investigan  Taxistas de Nueva York amenazan con paro total por pruebas de robotaxisMás información en nuestro Podcast

This episode the boys talk about where in reality NJ will finish in the Metro. Snake Draft of the week & a Devil You Know?

Von der Altstadt Thessalonikis hoch zu den Göttern des Olymps bis ins türkisfarbene Wasser von Chalkidiki - Unsere Reporterin Alexandra Kosma nimmt uns mit auf ihre Reise nach Griechenland. Anders als ein normaler Tourist es könnte, taucht Alex mit uns tiefer ein in das Land ihrer Wurzeln und zeigt uns ihre Lieblingsorte und Geheimtipps in und rund um Thessaloniki. In Thessaloniki geht es durch die Ano Poli, die Altstadt, mit ihren engen, steilen Gassen und traditionellen Häusern. Hier trifft Alex den Künstler Giorgos Koftis, der sein ganzes Leben schon in der Altstadt lebt und ihre besondere Atmosphäre schätzt. Mit dem Fahrrad geht es an die wunderschöne Promenade von Thessaloniki und ein paar Kilometer werden auch mit der neuen Metro zurückgelegt, die mehr Museum als öffentliches Verkehrsmittel ist. Auch kulinarisch hat die Stadt viel zu bieten, ob es "Bougatsa" ist, die zum Frühstück in Thessaloniki einfach dazugehört Gyros, gegrillt auf Buchenholz. Auf dem Olymp gibt es die geballte Ladung Natur: Wälder, Seen und ganz viele Tiere. Auf einer Ranch, geführt von jungen Naturliebhabern, werden alle möglichen Aktivitäten angeboten, von Reiten bis Klettern. Letzteres probiert Alex aus bevor es weiter nach Chalkidiki geht. Dort wo das Meer kristallklar und türkis ist. Es geht auf den ersten der drei Finger der Halbinsel, in das malerische Dorf Afitos und mit dem Boot aufs Meer, zu Buchten, die man nur vom Wasser aus erreicht und wo der Sonnenuntergang am schönsten ist.

While I discuss often how I prepared for an emergency while working in the World Trade Center I, of course, did not anticipate anything happening that would threaten my life. However, when a major emergency occurred, I was in fact ready. I escaped and survived. Since September 11, 2001, I have met many people who in one way or another work to help others plan for emergencies. Sometimes these people are taken seriously and, all too often, they are ignored.   I never truly understood the difference between emergency preparedness and business continuity until I had the opportunity to have this episode's guest, Chris Miller, on Unstoppable Mindset. I met Chris as a result of a talk I gave in October 2024 at the conference on Resilience sponsored in London England by the Business Continuity Institute.   Chris was born and lived in Australia growing up and, in fact, still resides there. After high school she joined the police where she quickly became involved in search and rescue operations. As we learn, she came by this interest honestly as her father and grandfather also were involved in one way or another in law enforcement and search and rescue.   Over time Chris became knowledgeable and involved in training people about the concept of emergency preparedness.   Later she expanded her horizons to become more involved in business continuity. As Chris explains it, emergency preparedness is more of a macro view of keeping all people safe and emergency preparedness aware. Business Continuity is more of a topic that deals with one business at a time including preparing by customizing preparedness based on the needs of that business.   Today Chris is a much sought after consultant. She has helped many businesses, small and large, to develop continuity plans to be invoked in case of emergencies that could come from any direction.     About the Guest:   Chris has decades of experience in all aspects of emergency and risk management including enterprise risk management. For 20 years, she specialised in ‘full cycle' business continuity management, organisational resilience, facilitating simulation exercises and after-action reviews.   From January 2022 to July 2024, Chris worked as a Short-Term Consultant (STC) with the World Bank Group in Timor-Leste, the Kingdom of Eswatini (formerly Swaziland) and the South Asia Region (SAR) countries – Bhutan, Bangladesh, Nepal, India, Sri Lanka, Myanmar, and Thailand.   Other clients have ranged in size from 2 to more than 100,000 employees. She has worked with large corporates such as NewsCorp; not for profits; and governments in Australia and beyond.   Chris has received several awards for her work in business continuity and emergency management. Chris has presented at more than 100 conferences, facilitated hundreds of workshops and other training, in person and virtually. In 2023, Chris became the first woman to volunteer to become National President and chair the Board of the Australasian Institute of Emergency Services (AIES) in its soon to be 50-year history.   Ways to connect with Chris:   https://b4crisis.com.au/ https://www.linkedin.com/in/chrismillerb4crisis/ with 10+K followers https://x.com/B4Crisis with 1990 followers     About the Host:   Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.   Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&T, Federal Express, Scripps College, Rutgers University, Children's Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association's 2012 Hero Dog Awards.   https://michaelhingson.com https://www.facebook.com/michael.hingson.author.speaker/ https://twitter.com/mhingson https://www.youtube.com/user/mhingson https://www.linkedin.com/in/michaelhingson/   accessiBe Links https://accessibe.com/ https://www.youtube.com/c/accessiBe https://www.linkedin.com/company/accessibe/mycompany/ https://www.facebook.com/accessibe/       Thanks for listening!   Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!   Subscribe to the podcast   If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar https://tips.pinecast.com/jar/unstoppable-mindset .   Leave us an Apple Podcasts review   Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.       Transcription Notes:   Michael Hingson ** 00:00 Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit www.accessibe.com to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us. . Well, hi everyone, and I want to welcome you to unstoppable mindset where inclusion, diversity and the unexpected meet, and today, I guess we get to talk about the unexpected, because we're going to be chatting with Chris Miller. Chris is in Australia and has been very heavily involved in business continuity and emergency management, and we'll talk about all that. But what that really comes down to is that she gets to deal with helping to try to anticipate the unexpected when it comes to organizations and others in terms of dealing with emergencies and preparing for them. I have a little bit of sympathy and understanding about that myself, as you all know, because of the World Trade Center, and we got to talk about it in London last October at the Business Continuity Institute, which was kind of fun. And so we get to now talk about it some more. So Chris, welcome to unstoppable mindset. We're glad you're here.   Chris Miller ** 02:22 Oh, thanks very much, Michael, and I was very impressed by your presentation, because in the emergency space, preparedness is everything that is the real return on investment. So you were wonderful case study of preparedness.   Michael Hingson ** 02:37 Well, thank you. Now I forget were you there or were you listening or watching virtually.   Chris Miller ** 02:42 I was virtual that time. I have been there in person for the events in London and elsewhere. Sometimes they're not in London, sometimes in Birmingham and other major cities, yeah, but yeah, I have actually attended in person on one occasion. So it's a long trip to go to London to go.   Michael Hingson ** 03:03 Yeah, it is. It's a little bit of a long trip, but still, it's something that, it is a subject worth talking about, needless to say,   Chris Miller ** 03:13 Absolutely, and it's one that I've been focusing on for more than 50 years.   Michael Hingson ** 03:18 Goodness, well, and emergencies have have been around for even longer, but certainly we've had our share of emergencies in the last 50 years.   Chris Miller ** 03:30 Sure have in your country and mine, yeah.   Michael Hingson ** 03:34 Well, let's start maybe, as I love to do, tell us a little bit about the early Chris growing up and all that sort of stuff that's funny to talk about the early days.   Chris Miller ** 03:47 Well, I came from a family that loved the mountains, and so it was sort of natural that I would sort of grow up in the mountains close to where I was born, in Brisbane and southeast Queensland. And we have a series of what we call coastal ranges, or border ranges, between Queensland and New South Wales, which are two of the largest states in Australia. And so I spent a lot of time hunting around there. So I sort of fell into emergency management just by virtue of my parents love of the mountains and my familiarity with them and and then I joined the police, and in no time at all, I was training other people to do search and rescues. And that was me in the early days.   Michael Hingson ** 04:31 What got you involved in dealing with search and rescue?   Chris Miller ** 04:36 Oh, it was volunteer in those days. It still is now actually with the State Emergency Service, but it's sort of become more formalized. It used to be sort of, you know, friends and family and people that knew the territory would help out from somebody managed to get themselves a bit tangled up some of those coastal ranges, even to this day, I. You can't use GPS because it's rain forest, and so the rain forest canopy is so dense that you'd have to cut trees down, and it's a national park, you can't do that and or climb the tree. Good luck with that one. You still can't get satellite coverage, so you actually have to know the country. But what?   Michael Hingson ** 05:24 What caused you to actually decide to take that up or volunteer to do that? That's, you know, pretty, pretty interesting, I would think, but certainly something that most people don't tend to do.   Chris Miller ** 05:38 Well, my family's interest in there. My parents have always been very community minded, so, you know, and it's the Australian way, if someone needs help and you can help, you throw them do so,   Michael Hingson ** 05:51 okay, that makes sense. So you joined the police, and you got very much involved in in dealing with search and rescue. And I would presume, knowing you, that you became pretty much an expert in it as much as one can.   Chris Miller ** 06:06 Oh, well, I wouldn't be so reckless as to say experts, because there's always so much to learn. And, yeah, and the systems keep changing. I mean, with GPS and and, for instance, in the early days of search and rescue helicopters were a rare treat. Now they're sort of part of the fabric of things. And now there's drones, and there's all sorts of high tech solutions that have come into the field in the lengthy time that I've been involved in. It's certainly not just ramping around the bush and hoping to find someone it's a lot more complex, but   Michael Hingson ** 06:41 as you but as you pointed out, there are still places where all the tech in the world isn't necessarily going to help. Is it   Chris Miller ** 06:52 exactly and interestingly, my mother in her teenage years, was involved with a fellow called Bernard O'Reilly, and he did a fantastic rescue of a plane crash survivors and and he he claimed that he saw a burnt tree in the distance. Well, I've stood on the Rift Valley where he claimed to see the burnt tree, and, my goodness, he's also it must have been better than mine, because it's a long way, but he was a great believer in God, and he believed that God led him to these people, and he saved them. And it's fascinating to see how many people, over the years, have done these amazing things. And Bernard was a very low key sort of fellow, never one to sort of see publicity, even though he got more than He probably wanted. And they've been television series and movies and, goodness knows, books, many books written about this amazing rescue. So I sort of grew up with these stories of these amazing rescues. And my father came from Tasmania, where his best friend David ended up mountain rescue. So I sort of was born into it. It was probably in my genes, and it just no escaping   Michael Hingson ** 08:12 you came into it naturally, needless to say, so that just out of curiosity, you can answer or not. But where does all of this put you in terms of believing in God,   Chris Miller ** 08:25 oh, well, there's probably been points in my life where I've been more of a believer than ever.   Michael Hingson ** 08:33 Yeah. Well, there. There are a lot of things that happen that often times we we seem not to be able to explain, and we we chalk it up to God's providence. So I suppose you can take that as you will. I've talked about it before on unstoppable mindset, but one of my favorite stories of the World Trade Center on September 11 was a woman who normally got up at seven every morning. She got up, got dressed, went to the World Trade Center where she worked. I forget what floor she was on, but she was above where the planes would have hit, and did hit. But on this particular day, for some reason, she didn't set her alarm to go off at 7am she set it accidentally to go off at 7pm so she didn't get up in time, and she survived and wasn't in the World Trade Center at all. So what was that? You know, they're just so many stories like that, and it, it certainly is a reason to keep an open mind about things nevertheless,   Chris Miller ** 09:39 well, and I've also worked with a lot of Aboriginal people and with the World Bank, with with other people that have, perhaps beliefs that are different to what we might consider more traditional beliefs in Western society. And it's interesting how their spirituality their belief system. Yeah. Has often guided them too soon.   Michael Hingson ** 10:03 Well, there's, there's something to be said for that. Needless to say, well, so you, did you go to college? Or did you go out of whatever high school type things and then go into the police? Or what?   Chris Miller ** 10:18 Um, yes, I joined the police from high school, I completed my high school graduation, as you call it in America, police academy, where in Brisbane, Oxley and then the Queensland Police Academy, and subsequent to that, I went to university part time while I was a police officer, and graduated and so on and so   Michael Hingson ** 10:41 on. So you eventually did get a college degree.   10:45 True, okay,   Michael Hingson ** 10:48 well, but you were also working, so that must have been pretty satisfying to do,   Chris Miller ** 10:55 but, but it was tricky to especially when you're on shift work trying to going to excuse me, study and and hold on a more than full time job?   Michael Hingson ** 11:09 Yeah, had to be a challenge. It was,   Chris Miller ** 11:13 but it was worth it and, and I often think about my degree and the learnings I did psychology and sociology and then how it I often think a university degree isn't so much the content, it's it's the discipline and the and the analysis and research and all the skills that you Get as part of the the process. It's important.   Michael Hingson ** 11:42 Yeah, I agree. I think that a good part of what you do in college is you learn all about analysis, you learn about research, you learn about some of these things which are not necessarily talked about a lot, but if you you do what you're supposed to do. Well those are, are certainly traits that you learn and things that you you develop in the way of tools that can help you once you graduate,   Chris Miller ** 12:13 absolutely and continue to be valuable and and this was sort of reinforced in the years when I was post graduate at the University of Queensland, and was, was one of the representatives on the arts faculty board, where we spend a lot of time actually thinking about, you know, what is education? What are we trying to achieve here? Not just be a degree factory, but what are we actually trying to share with the students to make them better citizens and contribute in various ways.   Michael Hingson ** 12:50 Yeah, I know that last year, I was inducted as an alumni member of the Honor Society, phi, beta, kappa, and I was also asked to deliver the keynote speech at the induction dinner for all of the the students and me who were inducted into phi, Beta Kappa last June. And one of the things that I talked about was something that I've held dear for a long time, ever since I was in college, a number of my professors in physics said to all of us, one of the things that you really need to do is to pay attention to details. It isn't enough to get the numeric mathematical answer correct. You have to do things like get the units correct. So for example, if you're talking about acceleration, you need to make sure that it comes out meters per second squared. It isn't just getting a number, but you've got to have the units and other things that that you deal with. You have to pay attention to the details. And frankly, that has always been something that has stuck with me. I don't, and I'm sure that it does with other people, but it's always been something that I held dear, and I talked about that because that was one of the most important things that I learned out of college, and it is one of the most important things that helped me survive on September 11, because it is all about paying attention to the details and really learning what you can about whatever you need to learn, and making sure that you you have all the information, and you get all the information that you can   Chris Miller ** 14:34 absolutely and in the emergency space, it's it's learning from what's happened and right, even Though many of the emergencies that we deal with, sadly, people die or get badly injured or significant harm to their lives, lifestyle and economy and so on, I often think that the return for them is that we learn to do better next. Time that we capture the lessons and we take them from just lessons identified to lessons learned, where we make real, significant changes about how we do things. And you've spoken often about 911 and of course, in Australia, we've been more than passingly interested in what the hell happened there. Yeah, in terms of emergency management too, because, as I understand it, you had 20, 479, months of fire fighting in the tunnels. And of course, we've thought a lot about that. In Australia, we have multi story buildings in some of our major cities. What if some unpleasant people decided to bring some of them down? They would be on top of some of our important infrastructure, such as Metro tunnels and so on. Could we manage to do 20, 479, months of fire fighting, and how would that work? Do we have the resources? How could we deploy people to make that possible? So even when it isn't in your own country, you're learning from other people, from agencies, to prepare your country and your situation in a state of readiness. Should something unpleasant   Michael Hingson ** 16:16 happen? I wonder, speaking of tunnels, that's just popped into my head. So I'll ask it. I wonder about, you know, we have this war in the Middle East, the Israeli Hamas war. What have we learned about or from all of the tunnels that Hamas has dug in in Gaza and so on? What? What does all that teach us regarding emergency preparedness and so on, or does it   Chris Miller ** 16:46 presently teaches us a lot about military preparedness. And you know, your your enemy suddenly, suddenly popping up out of the out of the under underground to take you on, as they've been doing with the idea as I understand it,   Michael Hingson ** 17:03 yeah. But also,   Chris Miller ** 17:06 you know, simplistic solutions, like some people said, Well, why don't you just flood the tunnels and that'll deal with them. Except the small problem is, if you did that, you would actually make the land unlivable for many years because of salination. So it just raises the questions that there are no simple solutions to these challenging problems in defense and emergency management. And back to your point about detail, you need to think about all your options very carefully. And one of the things that I often do with senior people is beware of one track thinking. There is no one solution to any number of emergencies. You should be thinking as broadly as possible and bringing bringing in the pluses and minuses of each of those solutions before you make fairly drastic choices that could have long term consequences, you know, like the example of the possible flooding of the tunnel, sounds like a simple idea and has some appeal, but there's lots of downsides to   Michael Hingson ** 18:10 much less, the fact that there might very well be people down there that you don't want to see, perishes,   Chris Miller ** 18:20 yeah, return to their families. I'm sure they'd like that. And there may be other people, I understand that they've been running medical facilities and doing all sorts of clever things in the tunnel. And those people are not combatants. They're actually trying to help you, right?   Michael Hingson ** 18:37 Yeah, so it is one of those things that really points out that no solutions are necessarily easy at all, and we need to think pretty carefully about what we do, because otherwise there could be a lot of serious problems. And you're right   Chris Miller ** 18:55 exactly, and there's a lot of hard choices and often made hastily in emergency management, and this is one of the reasons why I've been a big defender of the recovery elements being involved in emergency management. You need to recovery people in the response activities too, because sometimes some of the choices you make in response might seem wonderful at the time, but are absolutely devastating in the recovery space, right?   Michael Hingson ** 19:25 Do you find that when you're in an emergency situation that you are afraid, or are you not afraid? Or have you just learned to control fear, and I don't mean just in a in a negative way, but have you learned to control sphere so that you use it as a tool, as opposed to it just overwhelming you.   Chris Miller ** 19:49 Yeah, sometimes the fee sort of kicks in afterwards, because often in the actual heat of the moment, you're so focused on on dealing with the problem. Problem that you really don't have time to be scared about it. Just have to deal with it and get on to next problem, because they're usually coming at you in a in a pretty tsunami like why? If it's a major incident, you've got a lot happening very quickly, and decisions need to be made quickly and often with less of the facts and you'd like to have at your fingertips to make some fairly life changing decisions for some people. But I would think what in quite tricky,   Michael Hingson ** 20:33 yeah, but I would think what that means is that you learn to control fear and not let it overwhelm you, but you learn that, yeah, it's there, but you use it to aid you, and you use it to help move you to make the decisions as best you can, as opposed to not being able to make decisions because you're too fearful,   Chris Miller ** 21:00 right? And decision paralysis can be a real issue. I remember undertaking an exercise some years back where a quite senior person called me into his office when it was over, was just tabletop, and he said, I'm not it. And I went. He said, I'm not really a crisis manager. I'm good in a business as usual situation where I have all the facts before me, and usually my staff have had weeks, months to prepare a detailed brief, provide me with options and recommendations I make a sensible decision, so I'm not really good on the fly. This is not me and and that's what we've been exercising. Was a senior team making decisions rather quickly, and he was mature enough person to realize that that wasn't really his skill set,   Michael Hingson ** 21:55 his skill set, but he said,   Chris Miller ** 21:59 he said, but I've got a solution. Oh, good, my head of property. Now, in many of the businesses I've worked with, the head of property, it HR, work, health and safety, security, all sorts of things go wrong in their day. You know, they can, they can come to the office and they think they're going to do, you know, this my to do list, and then all of a sudden, some new problem appears that they must deal with immediately. So they're often really good at dealing with whatever the hell today's crisis is. Now, it may not be enough to activate business continuity plan, but it's what I call elasticity of your business as usual. So you think you're going to be doing X, but you're doing x plus y, because something's happened, right? And you just reach out and deal with it. And those people do that almost on a daily basis, particularly if it's a large business. For instance, I worked with one business that had 155 locations in Australia? Well, chances are something will go wrong in one of those 155 locations in any given day. So the property manager will be really good at dealing, reaching out and dealing with whatever that problem is. So this, this senior colleague said, Look, you should make my property manager the chair of this group, and I will hand over delegations and be available, you know, for advice. But he should leave it because he's very good on the fly. He does that every day. He's very well trained in it by virtue of his business as usual, elasticity, smart move. And   Michael Hingson ** 23:45 it worked out,   Chris Miller ** 23:47 yes, yeah, we exercised subsequently. And it did work because he started off by explaining to his colleagues his position, that the head of property would step up to the plate and take over some more senior responsibilities during a significant emergency.   Michael Hingson ** 24:06 Okay, so how long were you with the police, and what did you do after that?   Chris Miller ** 24:17 With the police at nearly 17 years in Queensland, I had a period of operational work in traffic. I came from family of motorcycle and car racing type people, so yeah, it was a bit amusing that I should find my way there. And it actually worked out while I was studying too, because I had a bit of flexibility in terms of my shift rostery. And then when I started my masters, excuse me, my first masters, I sort of got too educated, so I had to be taken off operational policing and put the commissioner office. Hmm.   Michael Hingson ** 25:01 And what did you do there the commissioner's office?   Chris Miller ** 25:05 Yes. So I was much more involved in strategic planning and corporate planning and a whole lot of other moves which made the transition from policing actually quite easy, because I'd been much more involved in the corporate stuff rather than the operational stuff, and it was a hard transition. I remember when I first came out of operational policing into the commissioner's office. God, this is so dull.   Michael Hingson ** 25:32 Yeah, sitting behind a desk. It's not the same,   Chris Miller ** 25:37 not the same at all. But when I moved from policing into more traditional public service roles. I had the sort of requisite corporate skills because of those couple of years in the commission itself.   Michael Hingson ** 25:51 So when you Well, what caused you to leave the police and where did you go?   Chris Miller ** 25:59 Well, interestingly, when I joined, I was planning to leave. I sort of had three goals. One was get a degree leave at 30 some other thing, I left at 32 and I was head hunted to become the first female Workplace Health and Safety Inspector in Queensland, and at the time, my first and now late husband was very unwell, and I was working enormous hours, and I was offered a job with shorter hours and more money and a great opportunity. So I took it,   Michael Hingson ** 26:36 which gave you a little bit more time with family and him, exactly. So that was, was that in an emergency management related field,   Chris Miller ** 26:48 workplace health and safety, it can be emergencies, yeah? Well, hopefully not, yeah, because in the Workplace Health and Safety space, we would like people to prepare so there aren't emergency right? Well, from time to time, there are and and so I came in, what happened was we had a new act in Queensland, New Work, Health and Safety Act prior to the new Act, the police, fire and other emergency service personnel were statutory excluded from work health and safety provisions under the law in Queensland, the logic being their job was too dangerous. How on earth could you make it safe? And then we had a new government came in that wanted to include police and emergency services somehow or other. And I sort of became, by default, the Work Health and Safety Advisor for the Queensland Police at the time. There was no such position then, but somebody had to do it, and I was in the commissioner's office and showed a bit of interest that you can do that.   Michael Hingson ** 28:01 It's in the training,   Chris Miller ** 28:03 hmm, and, and I remember a particularly pivotal meeting where I had to be face the Deputy Commissioner about whether police would be in or out of that legislation, because they had to advise the government whether it's actually possible to to include police.   Michael Hingson ** 28:28 So what did you advise?   Chris Miller ** 28:31 Well, I gave him the pluses and minuses because whatever we decided it was going to be expensive, yeah, if we said no, politically, it was bad news, because we had a government that wanted us to say yes, and if we said yes, it was going to cost a lot of money make it happen.   Michael Hingson ** 28:49 What finally happened? Yes one, yes one, well, yeah, the government got its way. Do you think that made sense to do that was Yes, right.   Chris Miller ** 29:03 It always was. It always was right, because it was just nonsense that   Michael Hingson ** 29:11 police aren't included   Chris Miller ** 29:14 to exclude, because not every function of policing is naturally hazardous, some of it is quite right going forward and can be made safe, right, and even the more hazardous functions, such as dealing with armed offenders, it can be made safer. There are ways of protecting your police or increasing their bulletproof attire and various other pieces of training and procedures soon even possible.   Michael Hingson ** 29:51 But also part of that is that by training police and bringing them into it, you make them more. Which also has to be a positive in the whole process,   Chris Miller ** 30:05 absolutely, and I did quite a lot of work with our some people used to call them the black pajamas. They were our top of the range people that would deal with the most unpleasant customers. And they would train with our military in Australia, our counter terrorism people are trained with the military. The police and military train together because that expands our force capability. If something really disagreeable happens, so   Michael Hingson ** 30:42 it's got to start somewhere. So when, so all this wasn't necessarily directly related to emergency management, although you did a lot to prepare. When did you actually go into emergency management as a field?   Chris Miller ** 31:01 Oh, well. So I was involved in response when I was talking about rescue, search and rescue, and then increasingly, I became involved in exercising and planning, writing, procedures, training, all that, getting ready stuff, and then a lot more work in terms of debriefing, so observing the crisis centers and seeing if there could be some fine tuning even during the event, but also debriefing. So what did we actually learn? What do we do? Well, what might be do better next time? Well, there's some insights that the people that were most involved might have picked up as a result of this latest incident, whatever that might have been.   Michael Hingson ** 31:58 And so when you so where did you end up, where you actually were formally in the emergency management field?   Chris Miller ** 32:07 Well, emergency management is quite a broad field. Yeah, it's preparedness right through to response and recovery and everything in between. And so I've had involvement in all of that over the years. So from preparing with training and exercising right through to it's happening. You're hanging off the helicopter skids and so on.   Michael Hingson ** 32:34 So did you do this? Working   Chris Miller ** 32:36 it come back from you with a bit of a call. Oh, sorry. When through to response and recovery. You know, how are we going to respond? What are our options? What are our assets through to recovery, which is usually a long tail. So for instance, if it's a flood of fire or zone, it'll take a very long time to recover. You know, 911 you didn't rebuild towers and and rebuild that area quickly. It took years to put things back together again. Yeah,   Michael Hingson ** 33:11 the only thing about it is One can only hope that was we put things back together, and as we move forward, we also remember the lessons that we should learn from what happened in the past, absolutely, and I'm not sure that that always happens   Chris Miller ** 33:31 true, and that's why I often get a bit annoyed when I hear particularly politicians talk about lessons learned very hastily after The event. You know they say we will learn the lessons from this or that. No, don't you think? Because for those of us involved in the debriefing and lessons management space, we know that that you have observations, insights, lessons identified, but they're not learned, usually, until some considerable period thereafter when you make the necessary changes to training procedures, whatever it might be, so that those those learnings are embedded in the way forward.   Michael Hingson ** 34:18 Yeah, and not everybody learns the lessons who should learn the lessons, and they don't always listen to the people who really do understand. But you can only do what you can do as well. Well,   Chris Miller ** 34:34 we're trying to structure more of that with lessons management so that it's a lot less hit and miss. I mean, when I first came into emergency management, it was much more, much more, a sort of learning on the job, sometimes learning bad habits from people, and then gradually, hopefully and. Setting aside the bad habits and getting into the good habits. Now you can do a masters and PhDs in disaster management, thank goodness, so that we become much more sophisticated in terms of our evidence base and our research and our understanding. And as I said, this crossover so we learned a lot from what happened with 911 that might be applicable here in Australia, should something unpleasant in their larger cities happen too? So we learn from each other. It isn't a static environment, it's very much a fluid environment, and one that's moving forward. I'm happy to report.   Michael Hingson ** 35:40 Well, that's important that it moves forward and that we learn from what has happened now, of course, we have all sorts of things going on over here with air traffic controllers and losing communications and all sorts of other things that once again, causes people to need to learn how to very quickly react and make strong decisions and not panic with what's going on. I heard on the news this morning about somebody who saw two aircraft that were about to collide, and he was able to get them to divert so that they didn't hit each other, but radar hadn't detected it. So, you know, they're just the people are very resilient when they when they learn and understand what they need to do.   Chris Miller ** 36:34 And I've had the honor of working with air traffic controllers and doing some exercises with them. They're actually amazing people for a number of reasons. One is the stress levels of their job is just beyond belief. But two is they actually have to think in 3d so they've got their radar screens, which are 2d and they actually have to think in 3d which is a really rare and amazing skill. It's like a great sculptor. Yeah, in Europe, I've seen some wonderful sculpture, they actually have to think in 3d in terms of the positioning of their aircraft and how to deal with them. It's a it's a great set of skills, so never to be underestimated. And of course, it raises the question of aging infrastructure and an aging workforce too, something that in a lot of countries, yours and mine, it seems that we've been quite neglectful about legacy systems that we have not upgraded, and about the aging workforce that we have not invested enough effort in terms of bringing new people into the system so that, as our our long time warriors want to retire, and they're entitled to that can leave and Knowing that there will be more useful replacements.   Michael Hingson ** 38:04 I flew last week, and actually for one of my flights, sat next to an air traffic controller who was going to a meeting, which was fascinating. And same point was made that a lot of the infrastructure is anywhere from 25 to 50 years old, and it shouldn't be. It's so amazing that I would, I guess I would say our politicians, even though they've been warned so many times, won't really deal with upgrading the equipment. And I think enough is starting to happen. Maybe they will have to do it because too much is failing, but we'll see and to   Chris Miller ** 38:42 worry when people are doing things that are so important hastily. And interestingly, when I was exercising Sydney air traffic controllers, I usually got a glimpse of a new high tech solution that they were in the process of testing, which was going to put more cameras and more capability around the airfield than they'd ever had before, even though they're sitting in an $80 million tower that would be built for them with Australian tax dollars, but trying to get the system even more sophisticated, more responsive, because the flight levels coming in and out of Sydney continue to grow. 90% of Australians air traffic goes in and out of Sydney at some point in the day, yeah. So they're very busy there, and how can we provide systems that will support the capacity to do better for us and continue to maintain our sales flows?   Michael Hingson ** 39:50 So we met kind of through the whole issue of the business continuity Institute conference last year. What's the difference between emergency. Management and business continuity management   Chris Miller ** 40:03 interesting when I came out of emergency management, so things like the Bali bombings, the Indian Ocean tsunami and so on and so on. A deputy in the Department of Social Security where I used to work, said, oh, we need a business continuity manager. And I said, What's that? Yeah, excuse me, Hey, what's that? Well, I quickly learned it's basically a matter of scale. So I used to be in the business in emergencies, of focusing on the country, united, counter terrorism, all the significant parts of the country, blood, fire and so on, to one business at a time. So the basics of business, of emergency management, come across very neatly to business continuity. You're still preparing and responding and recovering, just on a smaller scale,   Michael Hingson ** 41:08 because you're dealing with a particular business at a time true, whereas emergency management is really dealing with it across the board.   Chris Miller ** 41:19 We can be the whole country, yeah, depending on what it is that you do in the emergency management space or a significant part of the country,   Michael Hingson ** 41:29 when did you kind of transition from emergency management and emergency preparedness on a on a larger scale to the whole arena of business continuity?   Chris Miller ** 41:40 Well, I still keep a foot in both camps. Actually, I keep, I keep boomeranging between them. It depends on what my clients want. Since I'm a consultant now, I move between both spaces.   Michael Hingson ** 41:57 When did you decide to be a consultant as opposed to working for our particular organization   Chris Miller ** 42:04 or the I was a bit burnt out, so I was happy to take a voluntary redundancy from the government and in my consultancy practice   Michael Hingson ** 42:12 from there, when did that start?   Chris Miller ** 42:16 October of 10.   Michael Hingson ** 42:18 October of 2010, yep. Okay, so you've been doing it for almost 15 years, 14 and a half years. Do you like consulting?   Chris Miller ** 42:29 Yeah, I do, because I get to work program people who actually want to have me on board. Sometimes when you work as a public servant in these faces. Yeah, you're not seen as an asset. You're a bit of an annoyance. When people are paying you as a consultant, they actually want you to be there,   Michael Hingson ** 42:55 yeah? Which? Which counts for something, because then you know that you're, you're going to be more valued, or at least that's the hope that you'll be more valued, because they really wanted to bring you in. They recognize what you what you brought to the table as it were.   Chris Miller ** 43:12 Yes, um, no, that's not to say that they always take your recommendations. Yeah. And I would learn to just, you know, provide my report and see what happens.   Michael Hingson ** 43:24 So was it an easy transition to go into the whole arena of business continuity, and then, better yet, was it an easy I gather it was probably an easy transition to go off and become a consultant rather than working as you had been before?   Chris Miller ** 43:39 Well, the hours are shorter and the pain is better.   Michael Hingson ** 43:41 There you are. That helps.   Chris Miller ** 43:48 Tell me if you would a lot more flexibility and control over my life that I didn't have when I was a full time public servant.   Michael Hingson ** 43:55 Yeah, yeah. And that that, of course, counts for a lot, and you get to exercise more of your entrepreneurial spirit, yes, but   Chris Miller ** 44:09 I think one of the things is I've often seen myself as very expensive public asset. The Australian taxpayer has missed a lot of time and effort in my training over very many years. Now they're starting to see some of the return on that investment   Michael Hingson ** 44:25 Well, and that's part of it. And the reality is, you've learned a lot that you're able to put to you, so you bring a lot of expertise to what you do, which also helps explain why you feel that it's important to earn a decent salary and or a decent consulting fee. And if you don't and people want to just talk you down and not pay you very much, that has its own set of problems, because then you wonder how much they really value what you what you bring.   Chris Miller ** 44:55 Yes. And so now i. Through the World Bank and my international consultancy work, I'm sharing some of those experiences internationally as well.   Michael Hingson ** 45:11 So you mentioned the World Bank, who are some of your clients, the people that you've worked with, the   Chris Miller ** 45:18 World Bank doesn't like you talking too much about what you do?   Michael Hingson ** 45:20 Yeah, that's, I was wondering more, what are some of the organizations you worked with, as opposed to giving away secrets of what you   Chris Miller ** 45:31 do? Well, for the wellbeing club, basically worked in the health sector in Africa and in APAC, okay, and that's involved working with Ministries of Health, you know, trying to get them in a better state of preparing this, get their plans and better shape, get them exercising those plans and all that kind of important stuff, stuff that we kind of take for granted in Our countries, in yours well, with FEMA, although, what's left of FEMA now? Yeah, but also in my own country, you know, we're planning and exercising and lessons management and all these things are just considered, you know, normal operations when you're talking to low and middle income countries. And no, that isn't normal operations. It's something that is still learning, and you have the honor to work with them and bring them into that sort of global fold about how these things are done.   Michael Hingson ** 46:35 Well, you worked in some pretty far away and and relatively poor countries and so on. I assume that was a little bit different than working in what some people might call the more developed countries. You probably had to do more educating and more awareness raising, also,   Chris Miller ** 46:55 yes and no. The African country I worked in a lot of these people had studied at Harvard and some of your better universities. But what I noticed was, as brilliant as those people were, and as well trained and educated, there weren't enough of them. And that was one of the real problems, is, is trying to expand the workforce with the necessary skills in emergency management or whatever else you might be trying to do pandemic preparedness or something. Don't have enough people on the ground in those countries that have the necessary skills and experience.   Michael Hingson ** 47:44 Were you able to help change that?   Chris Miller ** 47:48 Yeah, we set up some training programs, and hopefully some of those continue beyond our time with them.   Michael Hingson ** 47:58 So again, it is some awareness raising and getting people to buy into the concepts, which some will and some won't. I remember while at the Business Continuity Institute, one of the people said the thing about the people who attend the conference is they're the what if people, and they're always tasked with, well, what if this happens? What if that happens? But nobody listens to them until there's really an emergency, and then, of course, they're in high demand. Which, which I can understand.   Chris Miller ** 48:33 That's why you want exercises, because it raises awareness so that, so that the what if, the business continuity people are thinking that emergency managers are a bit more front of mind for some of the senior people, it's less of a surprise when something unpleasant happens. Yeah.   Michael Hingson ** 48:56 Well, how is the whole concept and the whole structure or theory of emergency management, changed. You've been involved in this a long time. So how has it evolved and changed over the years?   Chris Miller ** 49:10 Much more education, formal education, not learning on the job, actually going to university and learning properly, but much more evidence based, much more structured lessons management, much more technology. There's so many changes, at least to be very long.   Michael Hingson ** 49:31 Does AI come into play in emergency management? Yet,   Chris Miller ** 49:37 I think it's coming in. More and more we're using it for prediction of fire behavior and all sorts of things now,   Michael Hingson ** 49:47 yeah, and that, and that makes sense, that we're, we're starting to see where the whole technology and the whole ability to monitor so many things. Can tell us there's a fire starting or something is happening a lot more quickly than we used to be able to do it. I'm not sure that we're there yet with earthquakes, but even with earthquakes, we're getting warnings a little bit more quickly than we used to. We had an earthquake here in Southern California a couple of weeks ago, and I forget exactly, but it was a number of seconds that people had some decent warnings. So by the time it was analyzed and determined that there was going to be an earthquake, there was still time to issue a warning that alerted people, because she still had to react pretty quickly if you wanted to take advantage of it. But I think that we're only going to see more and more technological changes that will help the process be better,   Chris Miller ** 50:55 absolutely. And one of the big problems that we're having is a lot of our previous sort of fire mapping, fire behavior, flood mapping is out of date very quickly, because of development and climate change and all sorts of factors, previous behaviors are not actually a very good model, but an AI permits us to do things faster.   Michael Hingson ** 51:24 Yeah, we're going to have to just continue, certainly to encourage it. And again, it's one of those areas where the reality is all of the skills that we and tools that we can bring to the to the process are absolutely appropriate to do, because otherwise we just either take a step backward or we don't progress at all   Chris Miller ** 51:49 well. And to give you another example, um, Life Savers, New South Wales lifesavers. Here, I run the largest grain fleet in the country now for a long time, life saving used to be sort of volunteers, and in pretty old tech, not anymore, oh boy. And they're even looking at things like deploying life saving devices off their drones as they get bigger and smarter and heavier lifting to be able to drop things to people in distress. We're using it for shark netting, whereas we used to take a boat out and check the shark nets, now we can send the drones out, and then if you need to send the boat out, you're not wasting a lot of money chugging up and down in your boat. So there's all sorts of savings and adjustments in this space, in technology with AI and all sorts of other fancy devices like drones,   Michael Hingson ** 52:54 how about emergency management and so on, in terms of dealing with different kinds of people, like people with disabilities, people who are blind or deaf or hard of hearing, maybe heavy people, people who are in the autism spectrum and so on has emerged. Have emergency managers gotten better at dealing with different kinds of disabilities? How much real awareness raising and understanding has gone into all of that   Chris Miller ** 53:26 well. Towards the end of last year, there was a big package of work done by EMA Emergency Management Australia, being conducted in conjunction with AD the Australian Institute of disaster resiliency, and that's in the disability space and the whole lot of that's rolling out in workshops all over the country to try and do even better. Yes, it's still a weakness, I would have to agree, and we still need to do a whole lot better in that whole space of some of those vulnerable groups that you mentioned, and hopefully some of this important initiative that's sponsored by the government and will help raise awareness and improve response activities in the future.   Michael Hingson ** 54:15 I would also point out, and it's, of course, all about training to a degree, because, you know, people say, well, blind people can't do this, for example, or they can't do that. And the reality is, blind people can, if they're trained, if they gain self confidence, if they're given and put it in an environment where they're able to be given confidence to do things. The reality is, blindness isn't the challenge that most sighted people would believe it to be, but at the same time, I think that one of the biggest things, and I saw it on September 11, one of the biggest things, is information, or lack of information. I asked several times what was going on, and no one who clearly had to know. Who would say what was occurring. And I understand some of that because they they didn't know whether I would just panic because they said airplanes had deliberately been crashed into the towers or not. But also, I know that there was also a part of it, which was, when you're blind, you can't deal with any of that. We're not going to tell you, we don't have time to tell you. Information, to me, is the most important thing that you can provide, but I but I do appreciate there. There are two sides to it, but it is also important to recognize that, with a lot of people who happen to have different kinds of disabilities, providing information may very well be an enhancement to their circumstances, because they can make decisions and do things that they might not otherwise have been able to do. Well,   Chris Miller ** 55:50 it was certainly the case for you, because you had information and you had preparedness before 911 right? You were able to respond in more effective ways because you knew what was what. And we certainly saw that in covid, for instance, even things like translating information into different languages. In Australia, we have people from, I think the last census, 170 countries, they don't all speak English as their first language. And having worked with Aboriginal people for eight years, quite specifically, one of my dear friends, English was her sixth language.   Michael Hingson ** 56:32 But at the same time,   Chris Miller ** 56:33 go ahead, yeah, and yet we keep putting information out in all that well, no, we need to do much better in the language phase, in the preparedness space of people with all sorts of challenges. We need to reach out to those people so that as you were prepared for 911 and you knew where the fire escapes were, and this and that really paid benefits on the day that we've done that, that we've taken reasonable steps to prepare everyone in the community, not just the English speakers or the this or that, right? All people get the chance to understand their situation and prepare apparently,   Michael Hingson ** 57:22 I know that if I had had more information about what had occurred, I may very well have decided to travel a different way to leave or after leaving the tower and the building. I might have gone a different way, rather than essentially walking very much toward tower two and being very close to it when it collapsed. But I didn't have that information because they wouldn't provide that. So not helpful. Yeah, so things, things do happen. So I'm sure that along the way you've had funny experiences in terms of dealing with emergencies and emergency management. What's the funniest kind of thing that you ever ran into? I'll   Chris Miller ** 58:08 come back to the old packers, but just quickly, that whole crisis communication space is also a big development in emergency management. Yeah, a long time we kind of kept the information to ourselves, but we realize that knowledge is power. We need to get it out there to people. So we do a lot more with alerts on the phones and all sorts of clever things now, right? Funny things? Well, there's so many of those, which one probably most recently is the dreaded alpacas where I live now, as you see, well, as some people who might see the video of this, I live by the beach, which is pretty common for a lot of Australians. Anyway, we have had fires up in in a nice valley called kangaroo Valley. Then a lot of people that live there are sort of small farmlets. There are some dairy farms and people that are more scale farmers, but other people just have a small plot, excuse me, maybe a couple of horses or something or other. And and then when we had fires up there a few years back, we set up emergency evacuation centers for them, and we set them up for dogs and cats and small animals, and we had facility for horses at the nearby race grounds and so on. But we weren't expecting our hackers and alpacas are actually quite big, and they spit and do other things quite under manage. So I remember we rang up the race course manager and we said, we've got alpacas. What you got? What I. I said, Well, they're sort of about the size of a horse. He said, Yes, yes, but we know what to do with horses. We know what the hell to do without Yes. Anyway, eventually we moved the alpacas to horse stables and kept them away from the horses because we weren't sure how to do and interact. Yeah. And the owner of these alpacas was so attached to her animals that she she insisted on sleeping in her Carney her alpacas. And some people are very attached to their animals, even if they're a little on the large side. Yeah.   Michael Hingson ** 1:00:37 Well, I know during the fires that we had here in Southern California back in January, there were a number of people who had horses and were very concerned about evacuating them, and, of course, other animals as well. But the horses especially were were dealt with, and they had emergency well, they had places to take them if they could get the horses out. I don't know whether we lost horses or how many we lost during all the big fires, but yeah,   Chris Miller ** 1:01:10 I'm serious far as new Canberra, which is my city of residence for many years, and what happened? I decision. What happened was, quite often, the men were all fighting the fires, and the women were left with with smoke affected horses. Oh, and they were trying to get them onto the horse flight. Now, as we quickly discovered, horses are pretty smart, and they're not keen on being near fires. They don't want to be there, right? So they become quite a challenge to me. And to put a horse float onto your vehicle is no easy thing when you've never done it before and you're trying to do it in a crisis. So when all that was over, one of the lessons that we did learn was we arranged to have a sort of open day at the near, nearby race course. We've actually taught people to put the trailer on the back of the vehicle, to deal with a fractious horse, to sort of cover its face or protect it from the smoke and do all sorts of helpful things. So sometimes, when we get it wrong, we do learn and make some important improvements like it.   Michael Hingson ** 1:02:32 What's the kind of most important advice you would give to somebody who's new in emergency management or interested in going into the field   Chris Miller ** 1:02:42 and sign up for a good course, do a bachelor or master's degree in emergency management, because not only will you learn from your instructors, you'll learn from your colleagues, and this is a networking business,   Michael Hingson ** 1:02:56 yeah. Well, I want to Oh, have you? I haven't asked you. Have you written any books? No, you haven't okay? Because if you had, I'd ask you to send me book covers so that we could put them in the show notes. Well, there's something for you to look at in the near future. You could learn to be an author and add that to your skill repertoire. I want to thank you for being Yeah. Well, there is always that right, too many emergencies to manage. Well, Chris, I want to thank you for being here, and I want to thank all of you for listening and being with us today. I hope that this has been helpful and interesting and educational. I found it so I'd love to hear your thoughts, and I'm sure Chris would as well. Chris, how can people maybe reach out to you if they'd like to do. So,   Chris Miller ** 1:03:42 yeah, sure. LinkedIn is a good way to find me, and I've given you all those details. So   Michael Hingson ** 1:03:49 go ahead and say your LinkedIn name anyway.   Chris Miller ** 1:03:53 Good question. Yeah, it's before cross. This is my business   Michael Hingson ** 1:03:58 name before being the number four crisis. That's it.   Chris Miller ** 1:04:03 My LinkedIn name is,   Michael Hingson ** 1:04:08 says before   Chris Miller ** 1:04:09 process, yeah, and your email is going to be full process on LinkedIn.   Michael Hingson ** 1:04:16 Chris Miller at before before crisis, and email is number four process. And in email, it's before, no, it's, it's Chris Miller, before crisis, again, isn't   Chris Miller ** 1:04:30 it? It's Chris at default process, Chris at before crisis.com.au,   Michael Hingson ** 1:04:35 yeah, okay, memorizing the   Chris Miller ** 1:04:41 reason why it's led to be number four crisis right is I like to see my clients before the crisis, right, and I know they'll be more motivated after the crisis.   Michael Hingson ** 1:04:53 Well, I hope that you'll reach out to Chris and find her on LinkedIn, and all the information is in the show notes. She is right. But. Always like to get people to say it, if they can. I'd love to hear from you. Feel free to email me at Michael H I M, I C H, A, E, L, H i at accessibe, A, C, C, E, S, S i b, e.com, or go to our podcast page, w, w, w, dot Michael hingson, that's m, I C, H, A, E, L, H, I N, G, s o n.com/podcast, podcast singular that is, wherever you're listening or watching, please give us a five star rating. We really value your ratings and your reviews and input. We appreciate it, and for all of you and Chris you as well, if you know of anyone who ought to be a guest, or you think should be a guest on unstoppable mindset, we're always looking for more people to talk with and have conversations with, so please introduce us. We're always excited to get that kind of thing from you as well. So once again, Chris, I just want to thank you for being here. This has been fun today.   Chris Miller ** 1:05:54 Thank you, Michael. It was fun to meet   Michael Hingson ** 1:06:02 You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael hingson.com slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael hingson.com. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael hingson.com forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit www.accessibe.com . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.

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The Washington Post's Perry Stein joins us to talk about local D.C.'s response to the Trump law enforcement surge, the coming debate over crime stats, and we're going to hear some of your love letters to DC. Plus, in a member's-only fourth segment: What about that new Metro design? Want some more DC news? Then make sure to⁠ sign up⁠ for our morning newsletter Hey DC. You can⁠ also become a member⁠, with ad-free listening, for as little as $10 a month. Learn more about the sponsors of this August 22nd episode: ⁠Overlook Maps⁠ ⁠Nace Law Group⁠ Interested in advertising with City Cast? Find more info⁠ HERE⁠

A new law went into effect recently that's intended to make recycling easier statewide, but it means the rules here in Portland are changing yet again. Today we're talking with Metro's Waste Prevention outreach manager, Jennifer Powers, for tips. She'll explain why our recycling rules are so finicky, help break down the new rules, and also let us know what you now can — and can't — recycle here in Portland. Mentioned in today's episode: Recycling – What Goes in the Bin [Portland.gov] Recycle or Not [Instagram] Metro Recycling Information Center (Ask an Expert): 503-234-3000 City Cast Portland is hiring a social media manager! If you have experience creating incredible social content, and want to help make your neighbors more engaged and informed, we'd love to hear from you. Applications are due August 22nd — find more information and apply here. Become a member of City Cast Portland today! Get all the details and sign up here.  Who would you like to hear on City Cast Portland? Shoot us an email at portland@citycast.fm, or leave us a voicemail at 503-208-5448. Want more Portland news? Then make sure to sign up for our morning newsletter, Hey Portland, and be sure to follow us on Instagram.  Looking to advertise on City Cast Portland? Check out our options for podcast and newsletter ads at citycast.fm/advertise. Learn more about the  sponsors of this August 21st episode: Montavilla Jazz PaintCare Oregon Health Authority Visit Walla Walla Oregon Coast Visitor Association - Use code 50off for 50% off Purchase Your NW Natural Street of Dreams here!

President Trump triggers a deep state meltdown by announcing an executive order to outlaw mail in voting. Voting rights "expert" Marc Elias loses his mind over the media's refusal to go after Trump for taking away the democrats' last gasp at election victory: Cheating by mail. Crime in DC plummets as the head of the police union explains how Metro police leaders broke the law by instructing officers to downgrade violent crime in their reports.