Dental unfiltered

In this episode of Management Unfiltered, Zach Shelley interviews Whitnee Baldwin, an office manager and dental consultant. Whitnee shares her insights on hiring for customer service skills and the importance of building trust with patients. They discuss effective communication and leadership in dental practices, highlighting how these factors enhance patient experience and team morale, ultimately contributing to the practice's success.

In this episode of Dental Unfiltered, Matt Brown and Dr. Andrew Vallo delve into the challenges of hiring talent in the dental industry. They discuss strategies for attracting and evaluating leadership candidates, the necessity of skilled associate doctors, and how strong leadership contributes to a successful practice. The episode highlights the importance of competitive compensation, thorough screening processes, and fostering an appealing work environment to attract top talent.

In this episode of Management Unfiltered, Zach Shelley interviews Kelly Schwartz, CEO of Schwartz Consulting Group, who shares valuable insights on effective management in dental practices. They discuss the crucial role of office managers, the need for standardized systems, and the importance of patient engagement and communication. Kelly highlights the significance of accountability within teams and measuring case acceptance to enhance practice success. The conversation wraps up with resources for improvement and the benefits of consulting in the dental industry.

In this episode of Dental Unfiltered, the hosts of Dental Unfiltered, Clinical Unfiltered, and Management Unfiltered conduct a Q&A session. They cover key topics in dental practice management, including the balance between patient relationships and practice growth, common pitfalls for new owners, and recommendations for entry-level 3D printers. They also address the timing for hiring hygienists and the complexities of full arch implant cases, highlighting the importance of patient management and communication. The conversation provides practical insights on effective marketing strategies, the significance of adequate marketing budgets, and the role of generational leadership in creating a positive workplace culture to ensure sustainable growth in the dental industry.

In this episode of Clinical Unfiltered, Dr. Sausha explores advancements in 3D printing technology in dentistry. He discusses the evolution of the technology, differences between additive and subtractive methods, and various printer types. Dr. Sausha emphasizes selecting the right printer for specific dental applications and the importance of software in the workflow. He also shares insights on the post-printing process, including cleaning and curing, and addresses common challenges faced by dental professionals in adopting this technology.

In this episode of Dental Unfiltered, Matt Brown and Dr. Andrew Vallo examine the differing mindsets of scarcity versus abundance in dentistry and their effects on marketing, budgeting, and practice growth. They caution against blanket statements in dental advice and stress the importance of understanding market dynamics and employing customized marketing strategies. The discussion underscores the need to align marketing efforts with personal goals and to assess marketing investments for maximum return on investment ROI.

In this episode of Clinical Unfiltered, Dr. Sausha talks with Dr. Nathan Estrin about the exciting advancements in dental lasers for periodontal therapy. Nathan shares his hands-on experiences with different types of lasers, like ND-YAG and diode lasers, and explains how understanding laser wavelengths can really impact treatment outcomes. They also touch on how patients feel about laser treatments and the challenges that come with integrating this technology into dental practices, highlighting just how transformative lasers can be for modern dentistry.

In this episode of Dental Unfiltered, Matt Brown and Dr. Andrew Vallo delve into the complexities of associate compensation in dental practices. Drawing from his experience managing multiple practices, Dr. Vallo emphasizes the need for fair compensation models, incentives, and support systems to keep associates satisfied while ensuring practice profitability. They discuss various pay structures, the importance of daily guarantees, and strategies for retaining associates, highlighting the value of transparency and a supportive team environment to foster trust and motivation. Vallo also touches on cash flow management and the potential for associates to earn a substantial income in a well-managed practice.

In this episode of Clinical Unfiltered, Dr. Sausha chats with Dr. Nathan Estrin about the game-changing role of Platelet Rich Fibrin (PRF) in dentistry, especially for periodontal procedures. Nathan breaks down how PRF works, its advantages over Platelet Rich Plasma (PRP), and how using a patient's own healing factors can boost surgical results. They dive into the nitty-gritty of the blood-drawing process, centrifuge techniques, and even how to create "sticky bone" for better healing, all while highlighting the cost-effectiveness of incorporating PRF into dental practices.

In this episode of Dental Unfiltered, Matt Brown and Dr. Andrew Vallo dive into the implementation and effectiveness of treatment follow-up letters in dental practices. Andrew shares how he launched a new follow-up system inspired by Kelly Schwartz, detailing the process of creating personalized letters and the importance of tracking results. They highlight the cost-effectiveness of this marketing strategy, stressing that structured follow-up systems are crucial for enhancing patient engagement and boosting collections in dental practices.

In this episode of Management Unfiltered, Zach Shelley chats with Danielle Dailey, a dental practice manager with nearly three decades of experience. They dive into her journey from a file girl to running a bustling practice in Maryland, discussing everything from navigating renovations without losing patient trust to the importance of team communication. Danielle also opens up about dealing with imposter syndrome and highlights how continuous learning and a supportive culture can really make a difference in patient care and team dynamics.

In this episode of Dental Unfiltered, hosts Matt Brown and Dr. Andrew Vallo tackle the challenges of managing new periodontal patients. They stress the importance of clear communication and education while being flexible in treatment approaches to improve patient experience and acceptance. The discussion also focuses on distinguishing periodontal therapy from regular cleanings, addressing patient anxiety, and demonstrating the value of treatments to achieve better outcomes for both patients and dental practices.

In this episode of Management Unfiltered, Zach Shelley interviews Vanessa Escobar, manager of Winter Garden Smiles in Orlando. They discuss the growth of the practice from two chairs to 15 operatories and the importance of mastering patient experience. Vanessa shares insights on building a strong team culture, training staff, and managing family dynamics, while emphasizing personal connections with patients and the need for continuous learning and networking in the dental field.

In this episode of Dental Unfiltered, Matt Brown and Dr. Andrew Vallo celebrate Andrew's impressive achievement of reaching a million dollars in collections across his dental practices in a single month. They discuss the emotional highs and lows of this milestone, the pressures of maintaining such success, and the importance of building a solid infrastructure for growth. The conversation emphasizes the need for a growth mindset, investing in talent, and the continuous pursuit of excellence in the dental industry while celebrating achievements and looking ahead to future goals.

Join Dr. Sausha in this episode of Clinical Unfiltered as he chats with Dr. Vanessa Watts about all things wisdom teeth surgery! They dive into the art of building patient trust, the crucial role of thorough consultations, and the nitty-gritty of surgical techniques. Dr. V shares her go-to methods for incision design and how to tackle potential complications, all while emphasizing the importance of clear communication with patients. Whether you're in the dental field or just curious about the process, this conversation is packed with valuable insights and best practices for successful wisdom tooth extractions!

In this episode, Matt Brown and Dr. Andrew Vallo tackle the debate surrounding Dental Service Organizations (DSOs). They explore whether these entities are a force for good or bad in dentistry, discussing everything from job creation for associate dentists to the impact on patient care. Get ready for an engaging conversation that encourages open-mindedness in understanding the role of DSOs in the dental industry!

In this episode of Management Unfiltered, host Zach Shelley talks with Nycole Cooper, a practice manager with 25 years of experience in orthodontics. Nycole shares her journey from treatment coordinator to managing a large multi-location practice, highlighting the importance of building trust with doctors and maintaining integrity. They discuss the challenges of managing a growing team, effective communication, and empowering staff to tackle issues independently. The conversation also delves into scheduling complexities, strategic hiring, and the impact of workplace culture on employee retention, emphasizing the significance of leadership, team ownership, and financial management in fostering a successful practice environment.

In this episode, Matt Brown and Dr. Andrew Vallo explore innovative marketing tactics in dentistry, including campaigns featuring free dental implants. They chat about the necessity of risk-taking in marketing, effective patient engagement, and how to differentiate your practice from the competition. Don't miss their thoughts on the importance of investing in marketing for sustainable practice growth!

In this episode of Management Unfiltered, host Zach Shelley sits down with Nicole Sperone, the office manager at Clermont Family Dentistry, to explore her journey from dental assistant to office manager. Nicole emphasizes the importance of practice owners investing in their employees' growth and fostering a supportive team environment. They discuss navigating changes during the COVID-19 pandemic, building trust in leadership, and the value of connection within a team. With insights on embracing failure, effective delegation, and continuous professional development, Nicole illustrates how a strong team dynamic can lead to a thriving dental practice.

In this episode, Matt Brown and Dr. Andrew Vallo take you behind the scenes of opening Dr. Vallo's eighth dental practice. They discuss the hurdles he faced, from real estate negotiations to staffing woes, and share tips on balancing excitement with anxiety in business growth. Don't miss Dr. Vallo's thoughts on resilience and the vital role of a proactive marketing strategy in achieving success!

In this episode of Clinical Unfiltered, Dr. Sausha chats with Dr. David Wong about his extensive experience in periodontics and the evolution of socket grafting techniques. They dive into the importance of quality in ridge preservation, the step-by-step process of extraction and grafting, and the role of materials and membranes. Dr. Wong also shares tips and resources for dental pros looking to up their socket grafting game!

In this episode of Unfiltered, Matt Brown interviews Clint Harris from Nomad Capital, who explores the rising trend of real estate syndication within the dental community. Clint shares his innovative approach to converting old big box stores into self-storage facilities, emphasizing the benefits of this investment model for dentists seeking financial independence without the hassles of traditional property management. They discuss the significance of syndication, the advantages of self-storage investments, tax benefits, and ideal investment strategies for busy professionals.

In this episode of Clinical Unfiltered, Dr. Sausha talks with Dr. David Wong about his innovative FATSAC technique for soft tissue grafting. They discuss how this method combines existing techniques for improved results in periodontal surgery, along with the challenges of grafting, managing patient expectations, and the importance of sharing knowledge in the dental community. Dr. Wong also highlights practical solutions for busy clinics and shares resources for those looking to learn more!

In this episode of Dental Unfiltered, Matt Brown chats with Dr. Steven Justesen about how laser technology is changing the game in dentistry. They explore Dr. Justesen's journey into laser dentistry, the benefits of lasers over traditional drills, and how this tech enhances patient experiences and expands treatment options. Tune in to hear insights on dental education, the future of technology in the field, and some of Dr. Justesen's personal 'aha' moments with lasers!

In this episode of Management Unfiltered, Tito Albino, the AADOMS Multi-Location Office Manager of the Year 2024, shares his journey in dental practice management, highlighting the importance of building a strong management team and transitioning to multi-location management. He addresses the challenges of workplace dynamics and emphasizes the significance of trust and vulnerability in leadership. Tito's insights offer valuable lessons for both office managers and practice owners on fostering engagement and creating a successful, collaborative work environment.

In today's episode, Matt Brown and Dr. Andrew Vallo tackle the challenges and strategies of launching multiple dental startups at once. They discuss the delicate balance between personal life and business, emphasizing the importance of strategic decision-making and a positive mindset to spot opportunities in the dental market. Andrew shares valuable insights on rapid growth, effective project management, and building a supportive team to navigate the complexities of startup practices.

In this episode of Dental Unfiltered, Matt Brown introduces the new segment 'Management Unfiltered' with Zach Shelley, highlighting the often-overlooked role of practice managers in dentistry. Zach shares his journey from professional skateboarding to dental management and emphasizes the importance of effective practice management for success. They discuss the dynamics between dentists and office managers, the necessity of investing in education, and strategies for fostering a positive practice culture that encourages collaboration and growth.

In this episode of Dental Unfiltered, Matt Brown and Dr. Andrew Vallo dive into the hot topic of passing credit card fees onto patients in dental practices. They discuss the hesitations many dentists face, the potential profit boost it could bring, and the need to adapt to industry trends for long-term sustainability. Tune in to learn about the importance of clear communication with patients about payment options and how investing in practice resources can enhance the overall patient experience.

In this episode of Clinical Unfiltered, Sausha and Kricket explore MiYO, a groundbreaking liquid ceramic used in CAD CAM dentistry. Kricket shares her insights on how MiYO elevates the aesthetic quality of dental restorations, focusing on achieving lifelike results. They discuss key topics like shade selection, the painting process, and the application of MiYO in hybrid prosthetics, highlighting the techniques and resources needed to master this invaluable tool for dental professionals.

In this episode of Dental Unfiltered, Matt Brown and Andrew Vallo dive into the importance of setting and achieving goals within dental practices. They discuss the keys to success, including consistency, realistic goal-setting, and the commitment needed to tackle challenges. Tune in for personal stories and strategies on tracking progress, measuring success, and leveraging knowledge to drive your practice forward!

In this episode of Clinical Unfiltered, Sausha and Kricket Doker dive into the exciting realm of digital dentistry, specifically highlighting the advancements and benefits of 3D printed dentures. Kricket shares her journey from dental assistant to registered dental technician, showcasing her passion for digital dentistry. The conversation covers the evolution of 3D printed dentures, addressing fit and aesthetic challenges, and the workflow for creating immediate dentures, while also emphasizing characterization techniques to enhance their appeal. They discuss the integration of digital tools in denture design, the efficiency of outsourcing design work, and provide insights into patient care for 3D printed dentures, comparing traditional methods with digital approaches and sharing valuable resources for mastering 3D printing techniques.

In this episode of Dental Unfiltered, Matt Brown sits down with legal expert Justin Withrow to tackle the serious issue of board complaints. They discuss the emotional and professional fallout of these complaints, the importance of malpractice insurance, and the need for legal representation during investigations. Tune in for essential insights on navigating board complaints and protecting your practice!

In this episode, Matt Brown introduces Dr. Sausha, who will be hosting a new segment called Clinical Unfiltered. They discuss the need for engaging dental education that combines clinical and business perspectives, along with exciting advancements in dental technology like augmented reality and AI. Dr. Sasha highlights the importance of efficiency in clinical practice and aims to make dental education entertaining and accessible for all listeners. The episode wraps up with a call for listener interaction and suggestions for future topics.

In this episode of Dental Unfiltered, Matt Brown and Dr. Andrew Vallo tackle the ups and downs of dental marketing and the criticism it often faces from peers. They discuss the competitive landscape in dentistry, why marketing is essential for attracting patients, and the need to shift from a scarcity mindset to one of abundance. The guys emphasize the importance of unity in the dental community and share tips for dentists on how to handle criticism and promote collaboration.

In this episode, Matt Brown and Dr. Andrew Vallo chat with Zach Shelley, who made a unique transition from professional skateboarding to dental management. They discuss the importance of support and education in the field, mindset shifts to overcome scarcity thinking, and strategies for implementing change in practices. Tune in for insights on fostering a positive team environment, motivating staff, and the critical role of patient education in dentistry!

Join Matt Brown and Dr. Andrew Vallo as they chat with dental consultant Kelly Schwartz about key performance indicators (KPIs) that can drive growth in dental practices. They delve into strategies for improving case acceptance rates, enhancing patient engagement, and the vital role of follow-up systems. Tune in for actionable insights on maximizing patient retention and understanding practice potential!

In this special episode of Dental Unfiltered, Matt Brown and Dr. Andrew Vallo celebrate reaching 250,000 downloads! They reflect on the podcast's growth, share memorable moments with guests, and highlight the amazing engagement from listeners. The hosts give a peek behind the scenes at what it takes to produce the show and how it's helped them grow both personally and professionally. They stress the importance of delivering valuable, unbiased content to the dental community and share their excitement for what's coming next!

In this episode of Dental Unfiltered, hosts Matt and Andrew sit down with Brannon Moncrief, CEO of McLerran & Associates, to delve into the intricacies of selling dental practices. They explore key differences between private equity and DSO purchases, the importance of EBITDA in valuations, and what makes a practice appealing to buyers. The discussion also highlights essential post-sale considerations, including performance incentives and the value of expert guidance throughout the sale process.

In this episode of Dental Unfiltered, Matt Brown and Dr. Andrew Vallo chat about how AI is changing the game in dentistry, focusing on Overjet, a tool that boosts diagnostic accuracy. Dr. Vallo shares his cautious approach to new tech, highlighting the need for research and ROI. They discuss how to implement AI in practices, get the team on board, and use it as a helpful tool for dentists. Plus, they stress the importance of clear communication and visuals to build patient trust, encouraging dentists to see AI as a great addition to their toolkit.

In this episode, Matt Brown and Dr. Andrew Vallo sit down with Dr. Fran Dolan to discuss his inspiring journey of building a successful dental practice from scratch. They explore the challenges of starting in a competitive market, the importance of a positive team culture, and strategies for growth and expansion. Tune in for valuable insights on balancing clinical work with leadership and the significance of a strong support team in sustaining success!

In this episode, Matt Brown and Dr. Andrew Vallo talk about Dr. Vallo's shift from clinical dentistry to being a full-time CEO. They dive into the challenges of leadership, balancing personal health, and the importance of good communication with both the team and patients. Dr. Vallo shares his vision for the future of his practice, how mastermind groups have helped him grow, and why continuous improvement is key to running a successful business.

In this episode, Matt Brown and Dr. Andrew Vallo sit down with Anthony Rabatin, a standout office manager in the dental world. Anthony shares his unique journey into dentistry and the importance of building strong relationships within the practice. They dive into the critical role of treatment coordinators, effective communication with patients, and why hiring for personality can make all the difference. Tune in for fresh insights on team dynamics and what it takes to succeed in today's dental landscape!

Join Matt Brown and Dr. Andrew Vallo as they dive into the game-changing role of a Chief Hygiene Officer in dental practices. With Andrew's group on the rise, they chat about how this specialized leadership can boost patient care and streamline operations, all while emphasizing the importance of education in periodontal health and teamwork for practice growth. Tune in for insights that could transform your approach to dental hygiene!

In this episode, Matt Brown and Dr. Andrew Vallo discuss the vital role of office managers in dental practices, focusing on leadership, goal setting, and effective management structures. They share insights on when to hire an office manager, how to find the right candidate, and the importance of motivating staff through clear goals and bonus structures. Tune in for valuable tips on creating a supportive environment that empowers office managers and drives practice growth!

In this episode, Matt Brown and Dr. Andrew Vallo dive into the importance of incentivizing dental staff through bonus systems. They discuss the pros and cons of these structures, effective implementation strategies, and their impact on team motivation and productivity. Tune in for insights on clear communication and celebrating team successes while navigating the challenges of bonus systems!

In this episode, Matt Brown and Dr. Andrew Vallo chat about how dental practices can gear up for Black Friday promotions. They share tips on early marketing planning, creating exciting specials, and using social media to engage patients. Tune in for practical ideas to boost your practice's holiday revenue and get your team on board!

In this episode, Matt Brown and Dr. Andrew Vallo chat about how having the right mindset and being prepared can make all the difference when unexpected disasters, like hurricanes, hit. They share their own stories and tips for keeping a dental practice running smoothly during tough times, stressing the importance of planning ahead, staying financially strong, and being ready to adapt. Plus, they talk about the crucial role of community support in bouncing back after a crisis.

Join Matt Brown and Dr. Andrew Vallo in this episode of Dental Unfiltered as they tackle the hot topic of hiring and keeping dental hygienists in today's post-COVID world. They dive into the challenges dental practices face, share effective hiring tips, and highlight the importance of leadership and team culture for a happy, motivated workforce. Tune in for insights on creating a positive work environment that helps retain your best staff!

In this episode of Dental Unfiltered, hosts Matt Brown and Dr. Andrew Vallo tackle the important issue of keeping dental team members safe from difficult patients while still providing a great experience for everyone. They chat about finding the right balance between top-notch customer service and making sure the staff feels secure. The guys emphasize how crucial respect is in the dental office, discuss what it means to send dismissal letters to toxic patients, and highlight the role of leadership in creating a supportive atmosphere. Overall, it's a conversation about how to handle unacceptable behavior from patients and ensure a healthier work environment for the whole team.

In today's episode, Matt Brown and Dr. Andrew Vallo explore what success really means in dentistry. They discuss how societal pressures can lead to feelings of dissatisfaction and emphasize the importance of personal reflection in defining success on your own terms. The conversation highlights the need for balance, joy, and happiness in life, examining various paths dentists can take—whether through clinical practice, business ownership, or other options—to achieve their unique vision of success. Join us for an enlightening discussion that encourages a more fulfilling journey in the dental profession.

In this episode, Matt Brown and Dr. Andrew Vallo discuss the vital role of checklists in enhancing the efficiency of dental practices. They delve into how structured systems improve team effectiveness, accountability, and treatment acceptance rates, with Dr. Vallo sharing his transformation from a chaotic practice to one that thrives on consistency through effective checklists. The conversation underscores the importance of leadership and equipping team members with the necessary tools to excel in a detail-oriented profession.