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On today's episode, Dr. Mark Costes sits down with Steven Patala and Roman Shtimerman of NadaPayments, the company leading the charge in compliant credit card surcharging for dental practices. They discuss how their solution is helping thousands of practices eliminate a top 10 line item on the P&L by shifting credit card fees back to patients—without damaging patient trust or experience. Steven and Roman break down the difference between compliant surcharging and dual pricing, how to roll this out effectively in your practice, and why most patients are already used to this model. They also dive into software integration, compliance across state lines, and the powerful backend tools that make AR management and payment plans easier than ever. Plus, the conversation takes a fun detour into Formula 1, track days, and how their passion for racing fuels their precision and performance in business. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.nadapayments.com/dsi https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
On today's episode, Dr. Mark Costes is joined by Ryan Gross, founder and CEO of CMO Share, for an insightful conversation on the evolving landscape of dental marketing, operations, and how to thrive in uncertain economic times. They discuss the critical importance of aligning marketing strategies with operational capacity, how to maximize ROI by tracking the right metrics, and the power of Google Analytics over analog systems. Ryan shares how his experience with Disney and data-driven thinking shaped CMO Share's unique approach to dental marketing. They dive into the different strategies for startups versus acquisitions, explore how AI is changing how practices must approach SEO and content, and why patient quality is more important than raw numbers. Plus, they discuss upcoming opportunities like the January 29th Practice Launchpad event in Scottsdale, Arizona—perfect for those planning a startup or acquisition in 2026. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.mycmoshare.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
On today's episode, Dr. Mark Costes is joined by Alexis Gallati, founder of Cerebral Tax Advisors and author of Advanced Tax Planning for Medical Professionals. Alexis brings a wealth of knowledge on proactive, high-level tax strategies tailored specifically for medical and dental professionals. The conversation covers everything from tax-saving tactics for W2 earners like short-term rentals and oil & gas investments, to advanced planning opportunities for business owners, including entity structuring, paying your children, and maximizing retirement contributions through backdoor and mega backdoor Roths. Alexis also shares personal insights on being married to a neurosurgeon and how that inspired her mission to protect high-income professionals from bad financial advice. Whether you're looking to save more on taxes or make smarter long-term financial decisions, this episode is packed with practical gems. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.cerebraltaxadvisors.com/bigbill https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
On today's episode, Dr. Mark Costes is joined by DSI Black Belt coach and co-founder of The Practice Launchpad, Dr. Chris Green, for an in-depth conversation on startup success in today's challenging dental landscape. Chris shares his journey of building a ground-up dental practice from a shell, highlighting lessons learned around construction, IT, design, and avoiding costly rookie mistakes. The duo also explores why the fundamentals of a successful startup haven't changed, despite the rise in costs and consolidation across the industry. They emphasize the importance of mentorship—not as a sales pitch, but as a strategic move to compress time and reduce the "ignorance tax" that comes with going it alone. Whether you're a new grad or a seasoned doc considering your first (or next) startup, this episode delivers actionable insights to stack the deck in your favor. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.thepracticelaunchpad.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
On today's episode, Dr. Mark Costes sits down with longtime friends and financial experts Brent Saunier and Chris Sands of Profi2020 to unpack some of the most overlooked yet critical financial decisions dentists face. From the often misunderstood process of switching CPA firms and the emotional roadblocks that come with onboarding, to the dangers of outgrowing your entity structure without knowing it, this episode is packed with practical advice and real client stories. The trio dives into why clarity around your finances is essential for long-term success, how to vet a great CPA, and why early education for newer practice owners is now more accessible than ever. Whether you're a new owner or a seasoned practitioner, this conversation will help you assess your financial infrastructure and avoid common mistakes that cost dental entrepreneurs time and money. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.profi2020.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
On today's episode, Dr. Mark Costes sits down with longtime friend and marketing leader Joshua Scott for a wide-ranging conversation that blends entrepreneurship, leadership, and personal growth. Josh shares what it's really like to scale a company through a "building year," why infrastructure equity matters more than short-term profit, and how navigating overlapping growth curves can feel both challenging and energizing. They dive into predictable success, avoiding shiny-object syndrome, balancing ambition with fulfillment, and the importance of surrounding yourself with the right people as you grow. This episode is packed with honest reflections on business, creativity, and knowing when enough is enough. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://s8e8.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
On today's episode, we bring you Dr. Mark Costes' second impactful presentation from the Music City SCALE 2025 event. In this talk, Dr. Costes blends tactical strategy with raw vulnerability as he opens up about achieving his lifelong financial goals—only to find himself exhausted, unfulfilled, and deeply unhappy. He shares the pivotal moment that led him to rethink success, prioritize fulfillment, and build a model for personal and professional transformation. You'll learn about the six foundational areas that determine practice health, how to avoid burnout with smarter operatory planning, and why redundancy—not minimalism—is the true path to lifestyle freedom. Mark also dives into the power of patient exam counts, how poor leadership affects everything from culture to profitability, and why dentists must think more like NFL head coaches than all-star players. If you've ever wondered why hitting your numbers still doesn't feel like success, this episode is a must-listen. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
On today's episode, Dr. Mark Costes is joined by Bill Keith and Ben Kacos for an in-depth crash course on DSOs—what they are, how they've evolved, and why every dentist should understand their growing impact on the profession. This conversation dives into the history of dental consolidation, the rise of private equity in the industry, and what those infamous EBITDA multiples really mean for your practice valuation. The trio compares doctor-to-doctor transitions with DSO sales, laying out the pros, cons, and critical factors like tax strategy, risk mitigation, and personal goals. With real-world insights, valuation math, and clear advice on navigating offers, this is the foundational DSO knowledge every growth-minded dentist needs. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
On today's episode, Dr. Mark Costes sits down with longtime friend and respected dental entrepreneur Tiger Safarov, founder of Zen One. Tiger shares his incredible immigrant journey—from arriving in the U.S. not knowing English to building a thriving dental construction company, and later pivoting to launch a tech platform revolutionizing dental supply management. They dive into Tiger's inspiration for Zen One, the evolution of the platform from a scrappy startup to a streamlined, AI-powered solution, and his deep commitment to supporting private dental practices in an increasingly DSO-dominated industry. With a strong emphasis on integrity, innovation, and real cost savings, Tiger explains how Zen One empowers practices to take control of their variable expenses and boost profitability without compromising on quality. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://dsn.zenone.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
On today's episode, Dr. Mark Costes welcomes back DSI Black Belt coach and seasoned dental entrepreneur Dr. Summer Kassmel for a power-packed, tactical conversation on case acceptance. Summer walks us through her step-by-step strategy to improve treatment plan acceptance, starting with clearly defined pillars of care and a unified team approach. She emphasizes the importance of consistency, calibrating with hygienists, and tailoring communication to the patient's personality without overwhelming them. From managing chief complaints to using analogies patients understand, she explains how to prioritize treatment effectively and guide patients toward long-term oral health. Summer also shares how game film—recording exams and treatment plan presentations—can transform team communication and case acceptance rates. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
This throwback episode was originally recorded live from the main stage at Voices of Dentistry 2022 where the original Dental Hacks—Dr. Alan Mead and Dr. Jason Lipscomb—reunite for a hilarious and nostalgic session. The duo kicks things off by catching up on life since their "breakup" and going head-to-head in a competition to determine who has endured the worst patient horror story of the pandemic era. Later in the show, the classic Brain Trust format returns as Dr. Mark Costes and Dr. Justin Moody join the stage for a round of "Ask Us Anything." The panel covers a wide range of topics, including their surprising hobbies outside of dentistry, pandemic takeaways, and critical advice regarding practice startups versus acquisitions for the next generation of dentists. Join the Very Dental Facebook Group using one of these passwords: Timmerman, Bioclear, Hornbrook, Gary, McWethy, Papa Randy, or Lipscomb! The Very Dental Podcast network is and will remain free to download. If you'd like to support the shows you love at Very Dental then show a little love to the people that support us! I'm a big fan of the Bioclear Method! I think you should give it a try and I've got a great offer to help you get on board! Use the exclusive Very Dental Podcast code VERYDENTAL8TON for 15% OFF your total Bioclear purchase, including Core Anterior and Posterior Four day courses, Black Triangle Certification, and all Bioclear products. Crazy Dental has everything you need from cotton rolls to equipment and everything in between and the best prices you'll find anywhere! If you head over to verydentalpodcast.com/crazy and use coupon code "VERYSHIP" you'll get free shipping on your order! Go save yourself some money and support the show all at the same time! The Wonderist Agency is basically a one stop shop for marketing your practice and your brand. From logo redesign to a full service marketing plan, the folks at Wonderist have you covered! Go check them out at verydentalpodcast.com/wonderist! Enova Illumination makes the very best in loupes and headlights, including their new ergonomic angled prism loupes! They also distribute loupe mounted cameras and even the amazing line of Zumax microscopes! If you want to help out the podcast while upping your magnification and headlight game, you need to head over to verydentalpodcast.com/enova to see their whole line of products! CAD-Ray offers the best service on a wide variety of digital scanners, printers, mills and even their very own browser based design software, Clinux! CAD-Ray has been a huge supporter of the Very Dental Podcast Network and I can tell you that you'll get no better service on everything digital dentistry than the folks from CAD-Ray. Go check them out at verydentalpodcast.com/CADRay!
On today's episode, we continue with part two of Dr. Mark Costes' compelling first presentation at the Music City SCALE 2025 event. In this segment, Dr. Costes delivers a deep dive into key challenges facing today's dental practice owners—employee retention, the nationwide hygiene shortage, and the harsh reality of PPOs. He shares actionable strategies to improve team culture, build loyalty through better leadership, and transform non-producers into practice contributors. Drawing on Stoic philosophy, he urges owners to focus only on what they can control—systems, leadership, and culture—while tuning out the noise. You'll also hear powerful data on the current state of dentistry, including what's driving turnover, why hygienist supply is critically low, and how to make smarter, data-driven decisions about insurance plans. With rising student debt, longer careers, and stagnating practice profits, Dr. Costes makes a strong case for why mastering business fundamentals is no longer optional—it's essential. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
On today's episode, we bring you part one of Dr. Mark Costes' powerful presentation from the Music City SCALE 2025 event. With decades of experience as a multi-practice owner and founder of the Dental Success Institute, Dr. Costes shares why most dentists hit a wall when trying to "produce their way out" of business problems. He explores the foundational importance of fixing broken infrastructure—like poor systems, leadership gaps, and toxic culture—before chasing growth through production or marketing. You'll also hear how his coaching organization has helped hundreds of practices increase profitability, reduce overhead, and give owners the freedom to make clinical work optional, not obligatory. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
On today's episode, Dr. Mark Costes welcomes Dan Van Eps, Senior Director at Henry Schein Dental Practice Transitions, for an in-depth look at the world of dental practice sales, valuations, and the often misunderstood role of brokers. With nearly three decades of experience in the dental space—including founding a dental IT company and helping scale Carr Healthcare Realty—Dan brings a rare, well-rounded perspective to what makes practices valuable and how dentists can successfully navigate a sale. From breaking down DSO vs. doctor-to-doctor transactions, to why a $2 million practice isn't always worth what you think, this conversation covers everything from valuation strategy, broker fees, and the critical mistakes sellers make by going it alone. Mark and Dan also discuss trends in consolidation, why the startup market is heating up again, and the real meaning behind that elusive 1% dental loan default rate. This episode is packed with practical advice and insider insights for both buyers and sellers alike. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://dentalpracticetransitions.henryschein.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
On today's episode, Dr. Mark Costes is joined by Steve Steinbrunner of Provide, powered by Fifth Third Bank, for a deep dive into the current state of dental lending. Despite economic uncertainty and mixed signals from the broader market, Steve shares why Provide is seeing record-breaking activity in financing dental startups, acquisitions, ground-up builds, and real estate purchases. They discuss how interest rate trends are actually opening new doors for practice owners, what separates successful borrowers from risky ones, and why bringing in the right advisors is more critical than ever. Steve also offers key insights for dentists looking to scale beyond a single location, and how to align yourself with a lender that supports long-term growth—not just one-time transactions. This is a must-listen for anyone planning to launch, expand, or optimize their dental practice in today's shifting landscape. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.getprovide.com/start/markcostes https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
On today's episode, it's time for another Ask Me Anything with Dr. Mark Costes. Mark tackles a range of listener-submitted questions—from navigating burnout and prioritizing systems, to selling your practice to a DSO and balancing clinical work with business ownership. He shares his honest take on creating a mission-driven culture through local outreach and global service, and how those efforts have shaped his personal fulfillment. You'll also hear practical strategies for systemization using the Elite Practice Blueprint, tips for managing energy with structure (and coffee), and how to incorporate free dental days without leaving your office. It's a candid, insightful, and inspiring AMA episode that touches on both the personal and professional sides of dentistry. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
On today's episode, Dr. Mark Costes sits down with Dr. Kami Hoss—orthodontist, author, and founder of The Super Dentists and Supermouth—for an incredible conversation that blends clinical excellence with world-class innovation. Recorded in the new DSI studio, Dr. Hoss shares how he and his wife turned a single pediatric and ortho office in Chula Vista into a multi-location, 24% market-share powerhouse in San Diego, complete with superheroes, slides, movie theaters, and their own ice cream truck-driving villain. But that's just the beginning. Dr. Hoss also details the creation of Supermouth, a revolutionary oral care company with over 200 products and nearly 300 patents. From toothbrushes shaped to match real tooth anatomy to vitamin-enhanced hydroxyapatite formulations, Supermouth aims to replace outdated, fluoride-obsessed products with science-backed, microbiome-friendly solutions. He breaks down the business model—designed to support dentists rather than compete with them—and shares how his passion for education, storytelling, and prevention is changing the way patients, especially kids, view oral health. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://supermouthpro.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
On today's episode, Dr. Mark Costes welcomes back tax and accounting experts Brent Sonnier and Chris Sands from ProFi 2020 and Phase 1 Financial to tackle some of dentistry's most advanced and impactful tax strategies. Whether you're preparing for a major liquidity event, trying to reduce your W-2 tax liability, or just looking to be more strategic with your investments, this episode is packed with high-level insights. The trio covers bonus depreciation, the mechanics and timing of cost segregation, oil and gas investments, R&D tax credits, and the true pros and cons of short-term rentals. Mark also shares some personal experiences—both wins and hard lessons—from navigating these strategies in his own portfolio. This conversation is a must-listen for any dentist serious about long-term wealth building and minimizing tax exposure in a legal and strategic way. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.profi2020.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
On today's episode, Dr. Mark Costes welcomes Eric Payne, founder and CEO of Tekagogo, a groundbreaking platform that's redefining how dental practices access equipment service. With 21 years at Henry Schein and deep roots in the dental industry, Eric saw firsthand the challenges of service delays, limited tech availability, and logistical headaches. That led to the creation of Tekagogo—an on-demand, Uber-style solution connecting dental offices directly with service technicians, cutting out unnecessary wait times and inefficiencies. The two dive into the evolving dental landscape, the growing shortage in skilled trades, and how practices can embrace technology to operate more efficiently. From controlling overhead to empowering reps to do more than take orders, this conversation is a powerful look at where dentistry is headed—and what's needed to keep up. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://ww.henryschein.ca https://www.truedentalsuccess.com Dental Success Network
On today's episode, Dr. Mark Costes is joined by Prashant Ohri, President of Henry Schein Canada and Americas, for a wide-ranging and insightful conversation. Prashant shares his professional journey—from the beverage industry to rising through the ranks at Henry Schein—and offers a behind-the-scenes look at the company's operations in Canada, Brazil, and beyond. They dive into the differences between dental markets across North and South America, the evolving role of the GP, consolidation trends, and how Henry Schein's preventative service model and vertically integrated solutions are supporting practices in a rapidly changing landscape. This is a must-listen for anyone curious about global dentistry, leadership, and the future of patient-centered care. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://ww.henryschein.ca https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
On today's episode, Dr. Mark Costes is joined by Dr. Taher Dhoon and Dr. Dan Briskie of the Colorado Surgical Institute, along with special guest Kate Richards, for a deep dive into the strategies that drive high case acceptance for large treatment plans. They unpack the systems and philosophies that help doctors present complex, high-dollar procedures like full-arch cases, implants, and veneers with confidence and clarity. From pre-consultation prep and lead grading to in-room communication, rapport-building, and tech that wows—this conversation is loaded with pearls. Whether you're a seasoned surgeon or just getting into larger cases, you'll walk away with actionable tips to increase case acceptance and elevate the patient experience. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.coloradosurgicalinstitute.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
On today's episode, it's time for another Ask Me Anything with Dr. Mark Costes. Mark tackles a range of listener-submitted questions—from navigating burnout and prioritizing systems, to selling your practice to a DSO and balancing clinical work with business ownership. He shares his honest take on creating a mission-driven culture through local outreach and global service, and how those efforts have shaped his personal fulfillment. You'll also hear practical strategies for systemization using the Elite Practice Blueprint, tips for managing energy with structure (and coffee), and how to incorporate free dental days without leaving your office. It's a candid, insightful, and inspiring AMA episode that touches on both the personal and professional sides of dentistry. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
On today's episode, Dr. Mark Costes welcomes back Steijn Pelle, co-founder and CEO of Lassie, for a powerful discussion on how AI agents are transforming the way dental practices manage their administrative tasks. Steijn shares his fascinating journey from entrepreneurial beginnings in the Netherlands to leading innovative AI solutions in the U.S. healthcare space. The conversation covers how Lassie automates insurance payments, claim submissions, billing, and even appeals—boosting revenue while reducing human error and overhead. They explore the ethical implications of AI's impact on jobs, the resurgence of skilled trades, and how AI agents are positioned to support not only dental teams but also patient communication in the near future. Steijn also shares insights into his new book, which blends personal development with Bushido, the samurai code of honor. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.lassie.ai/dsi https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
On today's episode, Dr. Mark Costes sits down with longtime friend and CPA Chris Sands to unpack one of the most overlooked expenses in dental practices—credit card processing fees. In this insightful interview, recorded in the brand-new DSI studio, Chris shares why he co-founded Crown Card Services after noticing rising, unregulated merchant fees across hundreds of dental clients in his accounting firm. He breaks down exactly how merchant processors operate, why "price creep" is so common, and how practices can save tens or even hundreds of thousands annually with the right setup. Mark and Chris also explore PCI compliance junk fees, legally implementing surcharges, integration myths, and why poor merchant service can directly impact your revenue. If you're looking to improve margins, grow your practice value, or just understand the back-end of your collections a bit better, this episode is packed with actionable gems. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://crowncardservices.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
On today's episode, you'll hear Dr. Mark Costes in his first-ever recording from the brand-new DSI studio—joined by none other than Dr. Cody Boals, who shares his journey from small-town Illinois to co-owning a thriving 10-operatory dental practice in Colorado Springs. Dr. Boals opens up about launching Kissing Camels Family Dentistry with his wife Alexa, their approach to grassroots marketing, and how they scaled from seeing 40 new patients a month to over 150—all while maintaining a strong family-first philosophy. Cody reflects on his early leadership missteps, how COVID and a NICU stay changed their practice vision, and the systems that helped them grow to nearly $5 million in collections. He also dives into his passion for endurance racing and what led him to complete the legendary Leadville 100 ultra-marathon just weeks after welcoming their second child. This episode is packed with insight on intentional scheduling, team culture, giving back to the community, and how to grow a practice without sacrificing your values. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
In today's episode, Dr. Mark Costes continues his keynote from the SPEA 2025 event by exposing the hidden realities of burnout, financial stress, and isolation in the dental profession—and what can be done to avoid them. With nearly 80% of dentists reporting burnout and 50% saying they wouldn't choose the profession again, Mark breaks down the root causes and explains how better business training, leadership skills, and community support can change the game. He shares eye-opening data comparing dentists and physicians, the real economics of practice ownership, and what it takes to build a truly profitable and fulfilling dental business. You'll also hear two real-world case studies—one from a practice losing $34K/month despite producing millions, and one that earns over $35K/month from a lean, efficient operation. Plus, Mark answers student questions on burnout, preparing for ownership, and building good habits during school. If you're a dental student or new grad, this episode is packed with insights to help you avoid costly mistakes and build a thriving future in dentistry. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
In today's episode, we dive into Part 1 of Dr. Mark Costes' powerful keynote at the SPEA 2025 event, where he shares the unfiltered truth about the dental profession, what new dentists can expect, and why most practitioners struggle with burnout, finances, and fulfillment. Mark opens up about his journey from being rejected by 20 dental schools to owning 16 practices and founding multiple dental organizations. He talks about the life lessons learned through failure, why systemization and delegation are non-negotiable for success, and how running a practice without knowing your numbers is a recipe for disaster. Mark also introduces the Four Futures framework—a transformational approach to balance mindset, meaning, muscle, and money—born from personal experience of reaching financial goals but feeling completely unfulfilled. Whether you're a student, associate, or owner, this keynote lays the foundation for building a career and life that's not just successful, but truly sustainable. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
On today's episode, you'll hear Dr. Mark Costes in conversation with Dr. Paul "Nacho" Goodman, recorded during a wide-ranging, high-energy catch-up between two of dentistry's most passionate educators and leaders. This episode dives deep into the "you can't train during the game" mindset and how it applies to dental practice culture, associate mentorship, and the constant pressure of clinical life. Paul shares his reflections on speaking more, traveling less, and how his transition out of the operatory has shifted his perspective on leadership, parenting, and business. They also discuss the ongoing challenges facing new grads, including post-COVID experience gaps, GPR value, and why communication—not crown margins—often determines associate success. This is a funny, honest, and impactful listen packed with real talk for real-world dentists. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.dentalnachos.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
On today's episode, Dr. Mark Costes sits down with John Briggs, a CPA, author, and founder of a 280-person tax firm who is challenging the toxic hustle culture mindset. John shares how a personal wake-up call led him to rethink the way we define success, and how his innovative 3.3 Rule—three hours of focused work followed by a 30% recovery break—can transform your productivity and personal life. They also dive deep into small business tax planning, audit survival tips, and the dangers of relying on unqualified social media tax advice. Plus, they break down real estate strategies, the power of having a personal board of advisors, and the long-term damage of dopamine addiction from always being "on." Whether you're in the grind or looking to reset your work-life rhythm, this episode is packed with tactical and philosophical gems. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://incitetax.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
On today's episode, Dr. Mark Costes welcomes back Dr. Brandon Chapek for a deeper dive into the mindset, discipline, and values that have shaped his journey from Division I football player to high-level dental surgeon. In this conversation, Brandon shares how his athletic background influenced his time management, work ethic, and leadership style—and how those lessons now serve his growing dental practice and young family. They also discuss clinical pearls for general dentists getting into wisdom tooth surgery, post-op complications, case selection strategies, and the benefits of IV sedation. Brandon opens up about his reasons for not pursuing a surgical specialty and how his surgical fellowship prepared him to scale his practice profitably and sustainably. This one's all about growth, grit, and intentional living. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES Brandonchapek@gmail.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
In today's episode, Part 1 of this special two-part series, we dive into the powerful history of the Golden Rhino award – an honor given to dental entrepreneurs who have achieved extraordinary practice transformations through the Dental Success Institute. Dr. Mark Costes shares the journeys of past recipients like Dr. Ben Kacos, Dr. Summer Kassmel, Dr. Matt Slivka, and Dr. Reza, detailing their incredible growth, leadership evolution, and operational overhauls. You'll also get a behind-the-scenes look at what it takes to become a Black Belt Coach and how the Mastermind community supports high-level performance and accountability. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
On today's episode, Dr. Mark Costes is joined by his good friend and fellow Black Belt Coach, Dr. Taher Dhoon—co-founder of the Colorado Surgical Institute and owner of an 18-operatory dental practice—for a deep dive into implant complications. They kick things off with a candid conversation on time management, shiny object syndrome, and how to balance business success with family life and fulfillment. Dr. Dhoon shares the systems he uses to juggle clinical days, content creation, and high-level strategy, including his cleverly titled "Get Your Sh*t Done" days. From there, they dive into the nitty-gritty of implant surgery complications—from the importance of case selection and managing patient expectations, to specific pre-op protocols like vitamin D, antibiotic regimens, and why SSRIs and bisphosphonates need extra attention. Dr. Dhoon also outlines his intraoperative strategies for preventing failures, such as the 50/50 drilling technique and why 45 Ncm of torque should be your new standard. The episode wraps with a practical post-op game plan for soft tissue management, follow-up protocols, and how to handle setbacks with confidence and composure. This conversation is a masterclass in surgical systems thinking, built from years of real-world experience. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES Dr. Taher Dhoon – (858) 692-3533 Chris Richards – (970) 420-6148 https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
On today's episode, Dr. Mark Costes reconnects with longtime friend and Dental Success Institute Black Belt coach Dr. Aaron Nicholas for an open, no-agenda conversation covering everything from mission trips and scuba diving in Fiji to launching new hands-on CE programs in Alabama. Aaron shares how recent legislative changes in Florida forced a pivot for his popular extraction and root canal courses—and how a stroke of good fortune led him to partner with a free clinic in Huntsville. They also dive into the power of purposeful travel, the simplicity of surf-town life, and the challenges of balancing growth with authenticity in rapidly changing communities like Sayulita and San Pancho. Toward the end of the episode, Mark and Aaron tease an upcoming discussion around patient communication and case acceptance—highlighting the blind spots that can kill productivity and trust. It's a casual, insightful episode packed with takeaways for any dentist looking to sharpen their skills and find more meaning in the profession. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.mondaymorningdentistry.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
On today's episode, Dr. Mark Costes launches the first-ever DSN "Ask Me Anything" session, where he answers top community-submitted questions about leadership, fitness, business growth, AI tools, personal development, and more. From how he stays consistent with workouts through 60+ cities of travel per year to his daily prioritization system using the Four Futures framework, Dr. Mark gives an honest and tactical look into how he stays energized, focused, and balanced. He also shares the AI platforms his team uses to streamline operations, his go-to podcasts and mentors, how to retain top talent beyond just pay, and what he'd tell his younger self after buying his first dental practice. Whether you're looking to scale your business, sharpen your leadership, or simply stay grounded while doing it all, this AMA is packed with practical insights from one of dentistry's most respected voices. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
On today's episode, Dr. Mark Costes welcomes Dr. William Balanoff, a prosthodontist, educator, entrepreneur, and CEO of Smile Perfected. Dr. Balanoff shares his unique journey into dentistry, from being accepted into Northwestern at 19 to becoming an academic, business owner, and advocate for general dentists nationwide. He dives into the evolution of prosthodontics training, how surgical and restorative worlds are merging, and why general dentists are more capable than ever of delivering complex care with the right support. Dr. Balanoff also explains his role at Renew, a tech-enabled implant company offering access to full-arch solutions without forcing a one-size-fits-all model. He discusses how their software empowers GPs with clinical guidance and team-based workflows while keeping ownership and autonomy intact. Finally, he unpacks the origin of Smile Perfected, a whitening system created out of frustration with overpriced and clunky alternatives, and how it's now used in thousands of offices across the U.S. This is an inspiring episode full of practical wisdom and stories from a dentist who has spent his career helping others grow. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://smileperfected.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
On today's episode, Dr. Mark Costes sits down with Troy Eckard, a 40-year oil and gas industry veteran and the driving force behind Eckard Enterprises. With over $1.3 billion in assets and $210 million distributed to investors, Troy breaks down the current landscape of oil and gas investing—highlighting how the space has shifted from wild speculation to a more data-driven, transparent model. They tackle everything from the political and economic chaos in the U.S. to the mechanics of working interest vs. mineral rights, and why high-income earners—like dentists—are uniquely positioned to benefit from oil and gas investments. Troy also unpacks the powerful tax advantages, long-term cash flow potential, and how to avoid common pitfalls in the industry. This is an unfiltered, honest look at what's real—and what's risky—in alternative investing. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://eckardenterprises.com/dentalpreneur https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
On today's episode, Dr. Mark Costes is joined by Dr. Dan Briskie and Dave Roehr from Proceed Finance for a powerful webinar originally featured inside DSN. The trio tackles the all-too-common September slump—when production and collections often dip across dental practices. They share proactive strategies for reactivating patients, encouraging same-day treatment, maximizing team downtime, and using financial tools to help patients move forward with care. If you're looking to keep momentum strong and finish the year with a bang, this conversation is packed with practical takeaways. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.stridedentalgroup.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
On today's episode, Dr. Mark Costes sits down with Daniel Jimenez, co-founder and CEO of Stride Dental Group and founder of Feestream. After a high-level career in engineering and leadership at Amazon, Daniel took an unexpected leap into the world of dentistry—driven by a passion for operational excellence, data, and innovation. He shares what translated well from corporate life (think: metrics, accountability, systems), what absolutely didn't, and why building and scaling in dentistry requires a whole different playbook. Daniel opens up about the cultural and communication challenges of introducing change in a clinical environment, and how Stride is navigating growth while staying grounded in patient care and team culture. He also discusses his SaaS platform, Feestream, a simple but powerful tool that automates the painful process of updating insurance fee schedules in practice management software. If you're curious about scaling, leadership, or simplifying operations, you'll find tons of insight in this honest and forward-thinking conversation. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.stridedentalgroup.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
On today's episode, Dr. Mark Costes sits down with Samad Syed, founder and CEO of mConsent, a powerful all-in-one platform designed to modernize and streamline dental practice operations. Samad shares the origin story of mConsent, which was born out of a frustrating medical billing experience and has since grown into a software solution trusted by over 2,000 dental offices across the U.S. He breaks down how mConsent integrates seamlessly with major PMS systems like Dentrix, Open Dental, and Eaglesoft to eliminate paperwork, improve patient communication, automate insurance verification, and boost case acceptance through AI-powered tools. The conversation also explores how mConsent is reducing front desk burnout, increasing operational efficiency, and helping practices reactivate patients, manage unscheduled treatment, and build 5-star reputations—without relying on a dozen different software plugins. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://mconsent.net https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
On today's episode, Dr. Mark Costes is joined by his longtime friend and fellow UCSD alum, Dr. Taher Dhoon, for another insightful surgical conversation. They kick things off with a nostalgic and lively discussion about UCSD's emerging basketball program, the culture of streetball, and how a hometown hero nearly changed the NCAA bracket. Then, they seamlessly pivot to a deep dive into frenectomies—highlighting their clinical relevance not just for pediatric patients, but for adults with airway, sleep, and muscular issues. Dr. Dhoon outlines how general dentists can integrate frenectomies into their practices, the benefits of CO2 laser vs. scalpel techniques, and how this one low-overhead procedure can unlock a powerful referral pipeline from pediatricians, lactation consultants, and myofunctional therapists. They also preview the new frenectomy curriculum launching at the Colorado Surgical Institute (CSI) and how it fits into a growing suite of CSI programs—from full-arch and zygomatic implants to IV and oral sedation, aesthetics, and more. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.coloradosurgicalinstitute.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
On today's episode, you'll hear Dr. Mark Costes in his first-ever recording from the brand-new DSI studio—joined by none other than Dr. Cody Boals, who shares his journey from small-town Illinois to co-owning a thriving 10-operatory dental practice in Colorado Springs. Dr. Boals opens up about launching Kissing Camels Family Dentistry with his wife Alexa, their approach to grassroots marketing, and how they scaled from seeing 40 new patients a month to over 150—all while maintaining a strong family-first philosophy. Cody reflects on his early leadership missteps, how COVID and a NICU stay changed their practice vision, and the systems that helped them grow to nearly $5 million in collections. He also dives into his passion for endurance racing and what led him to complete the legendary Leadville 100 ultra-marathon just weeks after welcoming their second child. This episode is packed with insight on intentional scheduling, team culture, giving back to the community, and how to grow a practice without sacrificing your values. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
On today's episode, we're diving into part two of Dr. Mark Costes' keynote from the DSI Mastermind in October 2025. Building on the foundation from part one, Mark takes us deeper into the science of motivation and the brain's role in developing sustained discipline and resilience. He shares how to operate in the "zone of neuroplasticity," where challenge meets growth, and how pushing just outside your comfort zone—without overwhelming your nervous system—leads to real transformation. With insights from neuroscience, personal stories, and proven strategies, Mark explains how to train your anterior mid-cingulate cortex (AMCC), shift your relationship with discomfort, and build willpower through intentional effort and recovery. Learn how deep work, rest protocols like Yoga Nidra, mindful breathing, and the power of social influence can turn temporary motivation into lifelong grit. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
On today's episode, we bring you part one of a two-part keynote from Dr. Mark Costes, recorded live during the DSI Mastermind in October 2025. In this powerful session, Mark unpacks "The Motivation Myth" and examines what truly drives elite performers—from Kobe Bryant and Thomas Edison to DSI's own Cody Boals. Through both inspiring stories and neuroscience-based insights, he explains how motivation, willpower, and grit aren't traits you're born with—they're skills you can train. With research from thought leaders like Andrew Huberman and Peter Attia, Mark shows how to use internal dialogue, identity framing, and dopamine-driven strategies to build sustainable drive and redefine your relationship with hard work and discomfort. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
On today's episode, we take you inside The Practice Launchpad event from September 2025, where Dr. Mark Costes delivered a powerful keynote to an audience of current and aspiring dental practice owners. Drawing on his experience owning 16 practices across Arizona and California, Mark gives an unfiltered look at the common mistakes dentists make in leadership, operations, and finance—and why most practices in the U.S. are barely profitable (if at all). He reveals why financial success alone nearly broke him, and how his Four Futures framework—mind, meaning, muscle, and money—helped him find purpose, balance, and joy again. Whether you're a new grad, a seasoned owner, or somewhere in between, this talk is packed with real talk, big perspective shifts, and actionable business wisdom. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
On today's episode, Dr. Mark Costes is joined by Dr. Brandon Chapek, a general dentist turned surgical powerhouse who's built a thriving, high-production practice centered around wisdom tooth extractions and IV sedation. Brandon shares his unique path from growing up on a farm to walking away from oral surgery residency, opting instead for a fellowship and a business model that prioritizes autonomy and lifestyle balance. With over $3.5 million in personal production, Brandon dives into how he streamlined surgery protocols, scaled with PPO patients, and created an in-house system that now runs with surgical efficiency. He also introduces his new book, Wisdom Tooth Surgery for the General Dentist, packed with step-by-step guidance for GPs who want to add this lucrative skillset to their practice. Whether you're looking to stop referring out, expand your clinical scope, or just work smarter, this is a conversation full of actionable takeaways. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES brandonchapek@gmail.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
On today's episode, Dr. Mark Costes reconnects with longtime friend and guest Dr. Michelle Jorgensen—holistic health expert, author, and founder of Living Well with Dr. Michelle. Michelle shares her powerful journey from traditional dentistry to health-based care after a near-career-ending health crisis caused by mercury toxicity. She opens up about her transformation, the science-backed risks of common dental practices like amalgam removal and fluoride exposure, and how she now leads a thriving, purpose-driven practice that attracts patients and dental teams from around the world. Dr. Jorgensen also unpacks the root causes of burnout, infertility, and mental health struggles in dentistry—and why dentists should see themselves as true healthcare providers. If you're ready to challenge long-held beliefs and make dentistry more fulfilling and impactful, this episode is a must-listen. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://livingwellwithdrmichelle.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
On today's episode, Dr. Mark Costes reconnects with the always insightful Dr. Paul Goodman (aka Dr. Nacho) for a fun and candid conversation that covers everything from the power of in-person events to the often overlooked art of recruiting rockstar associates. The two reflect on the recent SuperDentist Boostcamp in Philadelphia, sharing their takeaways on leadership, personal growth, and the need to prioritize human connection over pure profit. They also tackle one of the most common struggles in private practice: why so many dentists fail to attract the right associate. Spoiler: it's not the market—it's your job ad. Dr. Goodman offers real-world examples of high-performing associates, why $600-a-day offers don't cut it anymore, and what it takes to build a team of loyal, productive clinicians. If you're serious about growth, building systems, and leading with empathy, this one is a must-listen. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.dentalnachos.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
On today's episode, Dr. Mark Costes delivers an eye-opening and deeply personal keynote to a dental school audience, sharing the raw truth behind his journey—from 20 dental school rejections to building a multimillion-dollar dental empire. He breaks down the realities of burnout, financial pressure, and physical strain in dentistry while laying out a roadmap to achieving true professional freedom. With insights from owning 29 practices, launching a thriving consulting network, and establishing a global outreach nonprofit, Dr. Costes outlines the keys to running a high-profit, low-stress practice. Through real-life case studies, the "Four Futures" framework, and his Elite Practice Blueprint, he offers invaluable lessons in leadership, systemization, and mindset that every aspiring dentist needs before entering the real world. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
On today's episode, Dr. Mark Costes is joined by Dr. Daniel Briskie of the Colorado Surgical Institute, along with industry experts Kim Middleton and Chemenn DeBono, for a masterclass on increasing implant case acceptance—without high-pressure sales tactics. With decades of experience in implant consulting, DSO operations, and Clear Choice leadership, Kim and Chemenn share proven frameworks that transform treatment coordinators into patient advocates. The trio dives into how to optimize your consult process, reduce patient anxiety, and present treatment in a way that builds trust and emotional value. They also unpack creative financing strategies—including how "waterfall" lending solutions can dramatically increase approval rates and make full-arch treatment more accessible. This episode is packed with real-world scripts, team training tips, and simple process shifts that can lead to a major boost in case acceptance and revenue. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES Kim Middleton (330) 696-3802 https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
On today's episode, Dr. Mark Costes is joined by DSI Black Belt coach and multi-practice owner Dr. Summer Kassmel for a timely conversation on one of the most persistent challenges in dentistry today: hiring and retaining great team members. They dive into practical strategies for thriving in today's unpredictable labor market—including how to attract high-quality applicants, train non-dental hires effectively using Dental Career Academy, and restructure front office roles for maximum efficiency. Dr. Kassmel shares how she's reduced staffing stress in her own practices through strategic outsourcing, automation, and AI-powered tools, all while keeping high-touch human interaction where it matters most. Whether you're struggling to fill roles or simply want to future-proof your practice, this quick-hit episode is packed with real-world solutions and high-level insights. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast