Podcasts about brightgauge

Brian Dosal was the founder and CEO of BrightGauge, a software company he bootstrapped and grew to almost $10M ARR with his brother before successfully selling the company in 2019. BrightGauge was a business analytics and dashboard for key metrics for the Managed Service Provider (MSP) industry.   After his intense 9-year journey at BrightGauge, Brian “retired” to spend more time with his growing family. He enjoyed his free time but eventually returned to the software startup game with his second company, Strety.   Strety is a fast-growing SaaS business with a popular app for small businesses using the EOS® approach to manage their businesses. It has 10 employees, hundreds of customers and partners, and no outside funding. Brian brought back some of his previous team to build another sustainable and valuable software company. Links Brian Dosal on LinkedIn BrightGauge website Strety on LinkedIn Strety website Entrepreneurial Operating System (EOS) website Traction book by Gino Wickman Anything You Want book by Derek Sivers   The Practical Founders Podcast Tune into the Practical Founders Podcast for weekly in-depth interviews with founders who have built valuable software companies without big funding. Subscribe to the Practical Founders Podcast using your favorite podcast app or view on our YouTube channel. Get the weekly Practical Founders newsletter and podcast updates at practicalfounders.com.

If you like extended detection and response (XDR) solutions, you'll probably like extra extra extended detection and response solutions even more. You'll also probably enjoy hearing Matt, Rich, and guest host Bruce McCully, of Galactic Advisors, discuss the new XDR technologies from Sophos, the new file sync and share software from Acronis, and the new reporting and billing reconciliation software from ConnectWise. Want more to like? There's also a conversation with George Hope, Hewlett Packard Enterprise's worldwide channel chief, and a chat about Bruce's recently published book, Level Up: The Ultimate MSP Roadmap For Security, Operations And Profitability. Just don't search “XXXDR” on Google, unless you're prepared from some results you might NOT like. Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Play Podcasts: https://play.google.com/music/m/Igodza5l63vd5w5mdybtpq2cr7e?t=ChannelPro_Weekly_Podcast Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Amazon Music: https://music.amazon.com/podcasts/a1d93194-a5f3-46d8-b625-abdc0ba032f1/ChannelPro-Weekly-Podcast More here: https://www.channelpronetwork.com/download/podcast/channelpro-weekly-podcast-episode-194-xxxdr Topics and Related Links Mentioned: Level Up: The Ultimate MSP Roadmap For Security, Operations And Profitability - https://www.amazon.com/Level-Up-Ultimate-Operations-Profitability/dp/B097SPL6LY Biggest Zero-Trust Hurdle: Getting People To Listen - https://www.channelpronetwork.com/article/biggest-zero-trust-hurdle-getting-people-listen Sophos is Rapidly Extending its eXtended Detection and Response Platform - https://www.channelpronetwork.com/news/sophos-rapidly-extending-its-extended-detection-and-response-platform Acronis Adds Advanced File Sync and Share Pack to Cyber Protect Cloud - https://www.channelpronetwork.com/news/acronis-adds-advanced-file-sync-and-share-pack-cyber-protect-cloud ConnectWise Announces Lightweight Reporting and Cloud Billing Reconciliation Tools - https://www.channelpronetwork.com/news/connectwise-announces-lightweight-reporting-and-cloud-billing-reconciliation-tools Security's Achilles' Heel: VPN Vulnerabilities - https://www.channelpronetwork.com/article/security-s-achilles-heel-vpn-vulnerabilities Bruce's Museum Pick: Hak5 WiFi Pineapple TETRA Matt's Tech Pick: Hak5 WiFi Pineapple MarkVII Tactical - https://shop.hak5.org/products/wifi-pineapple?variant=32019576094833 Rich's ICYMI plug and quickie preview of the week ahead - https://www.channelpronetwork.com/tags/icymi

In this episode you will get an inside look directly from ConnectWise partners as they speak to the benefits of using ConnectWise Manage and ConnectWise Automate together.

In this episode, Richard talks to Andrew Wallace, Managing Director and Chief Product Officer of SmileBack, a customer satisfaction platform for managed service providers and rated the number one integration on ConnectWise.  They talk about how SmileBack’s offerings have evolved since Andrew came on board, how the tool’s simple rating system increases customer engagement, and how MSPs can use the data it produces to make positive changes in their business.  They also talk about supporting staff and customers during times of uncertainty, who’s inspired Andrew in business, and dig into what exactly CSAT and NPS are, and why they matter.  Richard and Andrew mentioned the following companies during their conversation:  ConnectWise (http://www.connectwise.com) Autotask (http://www.autotask.com) Zendesk (https://www.zendesk.co.uk/) Slack (https://slack.com) Zapier (https://zapier.com) Brightgauge (http://www.brightgauge.com) Freshdesk (https://freshdesk.com/) Captain’s Chair (https://captainschairit.com/) Remote Connect (https://blog.smileback.com/remoteconnect/) virtual conference Miro (https://miro.com/) The Art of Learning (https://www.amazon.co.uk/Art-Learning-Journey-Optimal-Performance/dp/0743277465/ref=sr_1_1?dchild=1&keywords=the+art+of+learning&qid=1602750051&s=books&sr=1-1) by Josh Waitzkin You can find out more about SmileBack on their website: andrew@smileback.com (mailto:andrew@smileback.com). He loves to talk about all things SmileBack.

Zahlen, Daten und nichts als Fakten! Oder doch lieber nach Bauchgefühl handeln?

In this episode of ConnectWise Tech Talk, Molly Lindsay is joined by VP of ConnectWise Manage, April Taylor to talk getting paid faster. Listen in to hear insight into how you can use ConnectWise products like ConnectWise Manage, ConnectWise Sell and BrightGauge to make sure you get paid on time even in a remote landscape.

Tune in to hear best practices for tracking your remote teams using BrightGauge. Danielle Ungermann and Anthony Gomez share product tips that will help you boost your teams productivity while working from home.

Richard talks to George Bardissi of BVOIP, which provides VoIP services which MSPs can supply to customers. They discuss how George evolved BVOIP from Bardissi Enterprises, why MSPs are moving into the vendor space and how to successfully add VoIP to your MSP portfolio. They also talk about how MSPs can integrate BVOIP with their other tools and the importance of being aware of security when implementing and maintaining VoIP systems for clients.  You can find out more about BVoIP’s services here: www.bvoip.com/contact and www.bvoip.com/1stream, or find him on Instagram (search for GBardissi) or on Twitter: @bvoipllc.  Richard and George mentioned the following companies during their conversation: George’s company, BVOIP: https://www.bvoip.com/ BrightGauge: www.brightgauge.com IT Glue: https://itglue.com/ IT Boost: https://www.itboost.com/ Wise Sync: https://www.wise-sync.com/ ConnectBooster: https://www.connectbooster.com/

On this episode, host Lily Teplow speaks with Larry Garcia, Chief Revenue Officer (CRO) at BrightGauge, to talk about the importance of business intelligence, data analytics and reporting, and how MSPs can use KPIs and other metrics to accelerate business growth.   To register for one of BrightGauge’s upcoming Data Driven Workshops, visit here: https://www.brightgauge.com/data-driven-workshop/.

There comes a time in every business where every business experiences “Going off the rails on a crazy train”   And when this happens, you are a prime candidate to become a victim of a cyber attack. Listen to Barb Paluszkiewicz of www.cdntechnologies.com talk with Jack Shonkwiler of BrightGauge about How to organize your IT and How techs get organized and stay organized. BrightGauge to IT company’s is like Marie Kondo and the Kon Marie method for tiding up your home. It a system of simplifying and organizing your business with a service dashboard.   

You knew Clippy was annoying. Did you know he’s evil too? That’s one of many things you’ll learn in this episode of ChannelPro Weekly, featuring guest host Ed Correia of Sagacent Technologies. There’s also plenty of talk about Carbonite buying Webroot, Eaton updating its partner program, Continuum launching a new security assessment solution, StorageCraft introducing a new healthcare storage offering, workplace culture, and more. Plus, Matt experiences some fairly persistent microphone problems. You can guess who we blame. Subscribe to ChannelPro Weekly!    Look for us in your favorite podcast app. If you don't see us (yet) then you can subscribe via RSS in almost any podcast app using this link: http://www.channelpronetwork.com/rss/cpw Show Information: Episode #: 106Title: Clippy Joins the Dark SideDuration: 1:35:52File size: 44.3MBRegulars: Regulars: Rich Freeman - Executive Editor, Matt Whitlock - Technology Editor Video of ChannelPro Weekly Episode 106 Topics and Related Links Mentioned:  Carbonite Buys Webroot in Bid to Become Comprehensive Data Protection Leader The Carbonite-Webroot Deal All Boils Down to One Word Eaton Rolls Out Updated Partner Program Four Glimpses into the Future from Eaton Continuum Launches Security Assessment and Dark Web Monitoring Service StorageCraft Introduces Healthcare Data Solution Auvik Releases Integrations with BrightGauge, IT Glue, Passportal, and Warranty Master Matt's Museum Pick:  Toastmaster TMMGW Rich's ICYMI preview and peek ahead at the news week to come

BrightGauge CEO Brian Dosal discusses the beauty of using numbers to manage individual, team, and company performance for your MSP. Aussies Nigel Moore and Jamie Warner drop by for a Down Under look at search engine marketing for MSPs and Microsoft’s latest move into managed services.

Focused on more than service desk side of things, Cenon Hipolito the Service Desk Manager of NetworkDr is dedicated to making sure his techs want to stick around for the long haul. Less employee turnover is a sure sign of greater customer satisfaction. We first met Cenon Hipolito of NetworkDr back in May during one of our Data Driven Workshops. I among many other team members enjoyed speaking with him and were especially interested in how he uses BrightGauge through touchscreen displays and to help promote growth through a little competition. Listen to this month's episode of the BrightGauge podcast to learn how NetworkDr has opened the doors for employees to share valuable feedback, take part in coming up with new strategies, and incentivize their techs to value their work even more through mentorship.

Focused on more than service desk side of things, Cenon Hipolito the Service Desk Manager of NetworkDr is dedicated to making sure his techs want to stick around for the long haul. Less employee turnover is a sure sign of greater customer satisfaction. We first met Cenon Hipolito of NetworkDr back in May during one of our Data Driven Workshops. I among many other team members enjoyed speaking with him and were especially interested in how he uses BrightGauge through touchscreen displays and to help promote growth through a little competition. Listen to this month's episode of the Inside the Industry to learn how NetworkDr has opened the doors for employees to share valuable feedback, take part in coming up with new strategies, and incentivize their techs to value their work even more through mentorship.

After turning to the EOS system back in 2016, BrightGauge found that there were a number of areas of our company we could improve to boost growth and employee happiness. Since reading Traction and implementing the EOS system, goal setting has been a big priority for our team, even making its way into our product. In this episode, Brian reviews why goals are important to any thriving business, and how to get started with them.

After turning to the EOS system back in 2016, BrightGauge found that there were a number of areas of our company we could improve to boost growth and employee happiness. Since reading Traction and implementing the EOS system, goal setting has been a big priority for our team, even making its way into our product. In this episode, Brian reviews why goals are important to any thriving business, and how to get started with them.

Tune in to this month's episode as BrightGauge CEO Brian Dosal interviews Accelo founder Geoff McQueen on their origin story, changing the way businesses operate, and what's it been like operating between San Francisco and Australia-based headquarters.