ChannelPro Weekly Podcast

Can it be true? After 16 wonderful years, Rich is stepping down from his day-to-day duties at ChannelPro, and therefore as co-host of this podcast. To mark the occasion, Matt and Rich invite their colleagues Michael Siggins, Colleen Frye, and Joel Zaidspiner to tell you exactly what they REALLY think of Rich, not to mention the many ways he's impacted ChannelPro. You'll also learn a little about what the future holds for him and this show. Nothing but seeds of goodness for all concerned! Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Amazon Music: https://music.amazon.com/podcasts/a1d93194-a5f3-46d8-b625-abdc0ba032f1/ChannelPro-Weekly-Podcast More here: https://www.channelpronetwork.com/download/podcast/channelpro-weekly-podcast-episode-258-farewell-johnny-appleseed-channel Topics and Related Links Mentioned: ChannelPro Weekly Podcast: Episode #001 - Is This Thing On? - https://www.channelpronetwork.com/download/podcast/channelpro-weekly-podcast-episode-001-thing ChannelPro Weekly Podcast: Episode #131 - 3 Versus 5 (includes interview with Christoph Schell, then of HP) - https://www.channelpronetwork.com/download/podcast/channelpro-weekly-podcast-episode-131-3-versus-5 ChannelPro Weekly Podcast: Episode #162 - The ExorRich (includes interview with David Friend of Wasabi) - https://www.channelpronetwork.com/download/podcast/channelpro-weekly-podcast-episode-162-exorrich ChannelPro Weekly Podcast: Episode #182 - Hostage Video - https://www.channelpronetwork.com/download/podcast/channelpro-weekly-podcast-episode-182-hostage-video ChannelPro Weekly Podcast: Episode #237 - Casper the Friendly Editor - https://www.channelpronetwork.com/download/podcast/channelpro-weekly-2021-new-years-special ChannelPro Weekly - 2021 New Year's Special - https://www.channelpronetwork.com/download/podcast/channelpro-weekly-2021-new-years-special ChannelPro Weekly - 2022 Holiday Special - https://www.channelpronetwork.com/download/podcast/channelpro-weekly-2022-holiday-special Channelholic, Rich Freeman's Blog on Substack - https://www.channelholic.news/

There's just no stopping that guy, is there? Sigh. In any event, Matt, Rich, and returning guest host Bob Coppedge, of managed services provider Simplex-IT(link is external), aren't about to let that prevent them from diving into the new cyber insurance pact between Sophos and Cowbell Cyber, the upgraded endpoint protection solutions Sophos released recently, or the first Dynabook laptops to sport 13th Gen Intel processors. Then they're joined by Eric Kokonas, head of MDR product marketing at Sophos, for a look at why MDR adoption is climbing fast and how MSPs should employ it. Great stuff no matter how insistently you-know-who keeps going at it. Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Amazon Music: https://music.amazon.com/podcasts/a1d93194-a5f3-46d8-b625-abdc0ba032f1/ChannelPro-Weekly-Podcast More here: https://www.channelpronetwork.com/download/podcast/channelpro-weekly-podcast-special-edition-hes-doing-it-again-sponsored-sophos Topics and Related Links Mentioned: Sophos Partners with Cowbell - https://www.sophos.com/en-us/press/press-releases/2023/03/sophos-partners-cowbell-provide-businesses-easier-access-cyber Sophos Upgrades Endpoint Security Solutions - https://www.channelpronetwork.com/news/sophos-upgrades-endpoint-security-solutions First Dynabook Portege and Tecra Notebooks Now Available with 13th Gen Intel Processors - https://www.channelpronetwork.com/news/first-dynabook-portege-and-tecra-notebooks-now-available-13th-gen-intel-processors Simplex-IT Learning Center: https://www.simplex-it.com/learning-center

Juicers easily squeeze out every last drop for your breakfast OJ. Unfortunately, there's no machine for squeezing out every last drop of margin from your solutions, but you'll get some sound ideas on how to do just that when you hear Matt, Colleen Frye, and Reilly Scull of Macktez discuss JumpCloud's solution for identity transformation and tackle what it takes to build an MRR service around smart home sensors. Plus, nominations are open for the fifth annual Cecilia Galvin Scholarship and SANS Institute's new partnership Google to launch the SANS Cloud Diversity Academy (SCDA). Then stick around for an insightful guest interview with JumpCloud's Antoine Jebara, Co-Founder and General Manager, MSP Channel, as they dive deeper into identity transformation and how an Open Directory Platform helps solve some of the most pressing IT needs - all while squeezing out a few extra dollars in profit. Big thanks to JumpCloud for sponsoring this special edition episode of ChannelPro Weekly! To learn how to grow your business with an Open Directory Platform, visit https://cloud.jumpcloud.com/ChannelPro-Podcast Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Amazon Music: https://music.amazon.com/podcasts/a1d93194-a5f3-46d8-b625-abdc0ba032f1/ChannelPro-Weekly-Podcast More here: https://www.channelpronetwork.com/download/podcast/channelpro-weekly-special-edition-squeezing-juice-sponsored-jumpcloud Topics and Related Links Mentioned: Nominations Open for the Cecilia Galvin Scholarship - https://www.channelpronetwork.com/news/nominations-are-open-fifth-annual-comptia-channelpro-cecilia-galvin-scholarship-award SANS Institute and Google collaboration to provide training through a new SANS Cloud Diversity Academy (SCDA) - https://www.channelpronetwork.com/article/sans-institute-partners-google-launch-cloud-diversity-academy Build an MRR service around smart home sensors - https://www.channelpronetwork.com/article/building-mrr-service-around-smart-home-sensors JumpCloud for MSPs - https://cloud.jumpcloud.com/ChannelPro-Podcast

If you're not behind bars when you see this, things could be worse. But things are about to get better in a hurry once you hear Matt, Rich, and guest host Henry Timm, of Phantom Technology Solutions, discuss two new enterprise-grade firewalls that Sophos says could be right for SMBs too, why Mac management is a profit-booster many MSPs ignore, and ChannelPro's Vendors on the Vanguard list for 2023. Then they're joined by sales and marketing guru and channel legend Janet Schijns, of JS Group, to discuss the secrets to getting better ROI from your vendor relationships. It's like a get out of jail free card for anyone who's ever been frustrated by the companies they buy from. Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Amazon Music: https://music.amazon.com/podcasts/a1d93194-a5f3-46d8-b625-abdc0ba032f1/ChannelPro-Weekly-Podcast More here: https://www.channelpronetwork.com/download/podcast/channelpro-weekly-podcast-episode-257-not-jail-cell Topics and Related Links Mentioned: Sophos Ships High-Speed, High-Capacity Firewalls - https://www.channelpronetwork.com/news/sophos-ships-high-speed-high-capacity-firewalls IBM Security X-Force Threat Intelligence Index 2023 - https://www.ibm.com/reports/threat-intelligence Addigy Releases 2023 State of Apple Device Management Industry Report for MSPs - https://www.channelpronetwork.com/news/addigy-releases-2023-state-apple-device-management-industry-report-msps-0 Meet the 2023 ChannelPro Vendors on the Vanguard - https://www.channelpronetwork.com/article/meet-2023-channelpro-vendors-vanguard Rich's ICYMI preview and quickie preview of the week ahead - https://www.channelpronetwork.com/tags/icymi JS Group - https://jsgnow.com/ Phantom Technology Solutions - https://www.phantomts.com/

Oh, Florida Man. Will you ever cease to amuse us with your zany antics? Actually, we know two Florida men who you're wise to take seriously. One is Matt Rose, co-founder and director of technology services at Tech Rage IT, who joins Matt and Rich this week to talk about ConnectWise's AI-based automated scripting tool, Kaseya's forecast for the year ahead, and why cyber liability just might be your new best friend. The other Florida man you don't want to miss is the always insightful Jay McBain, chief analyst for global channels at Canalys, who joins the conversation to explain how current economic trends are impacting vendors and their partners, and why everyone in the channel is living in “the decade of the ecosystem.” Crazy! Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Amazon Music: https://music.amazon.com/podcasts/a1d93194-a5f3-46d8-b625-abdc0ba032f1/ChannelPro-Weekly-Podcast More here: https://www.channelpronetwork.com/download/podcast/channelpro-weekly-podcast-episode-256-florida-man Topics and Related Links Mentioned: Kiss Tech Rage Goodbye: 8 Myths Debunked to Keep You Sane, by Matt Rose - https://www.amazon.com/Kiss-Tech-Rage-Goodbye-Debunked/dp/B098S3ZB7R ConnectWise Adds ChatGPT-Based Scripting to RMM - https://www.channelpronetwork.com/news/connectwise-adds-chatgpt-based-scripting-rmm-solutions ConnectWise Has More AI-Enhanced Features Coming Soon - https://www.channelpronetwork.com/news/connectwise-has-more-ai-enhanced-features-coming-soon Kaseya Foresees “Ugly” Economy That's Less Ugly for MSPs and Their Vendors - https://www.channelpronetwork.com/news/kaseya-foresees-ugly-economy-s-less-ugly-msps-and-their-vendors Cyber Liability: Your New Best Friend - https://www.channelpronetwork.com/article/cyber-liability-your-new-best-friend Rich's quickie preview of the week ahead

We asked ChatGPT to suggest a show title inspired by Dr. Seuss, and this is what it came up with. Actually, we're responsible for the name, and its inspiration will become clear enough after you've listened to Matt, Rich, and returning guest host Jamison West, of ConnectStrat and TimeZest, discuss the new unified Kaseya and Datto partner program, Rob Rae's new gig with Pax8, ScalePad's latest vendor acquisition, and the secrets to identifying and avoiding burnout. Don't miss this week's interview either, in which Emma Werth of Cowbell Cyber provides a look at the cyberinsurance market from an insurer's point of view. It's an insightful conversation worth enjoying over a plate of green eggs and ham. Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Amazon Music: https://music.amazon.com/podcasts/a1d93194-a5f3-46d8-b625-abdc0ba032f1/ChannelPro-Weekly-Podcast More here: https://www.channelpronetwork.com/download/podcast/channelpro-weekly-podcast-episode-255-ham-and-dam-sam-i-am Topics and Related Links Mentioned: Kaseya Expands Unified Partner Program for Datto and Kaseya MSPs - https://www.channelpronetwork.com/news/kaseya-expands-unified-partner-program-datto-and-kaseya-msps Rob Rae Joins Pax8 in New Channel Leadership Role - https://www.channelpronetwork.com/news/rob-rae-joins-pax8-new-channel-leadership-role ScalePad Acquires Managed Services BI Vendor Cognition360 - https://www.channelpronetwork.com/news/scalepad-acquires-managed-services-bi-vendor-cognition360 Avoiding Burnout - https://www.channelpronetwork.com/article/avoiding-burnout Rich's ICYMI preview and quickie preview of the week ahead - https://www.channelpronetwork.com/tags/icymi

Ride ‘em, channel pros! It's time to join Matt, Rich, and guest host Neil Medwed, of big-time managed services provider Meriplex, as they roundup the lowdown on Datto's latest network products, Craig Fulton's departure from ConnectWise, managing Azure environments, and closing the IT skills gap. Then do NOT miss the interview that follows with David Jordan, Americas CFO of TD SYNNEX, about putting the private equity “playbook” to work for your business without selling to private equity. It's a fascinating look at sophisticated finance options you may not know about but should. Giddyap! Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Amazon Music: https://music.amazon.com/podcasts/a1d93194-a5f3-46d8-b625-abdc0ba032f1/ChannelPro-Weekly-Podcast More here: https://www.channelpronetwork.com/download/podcast/channelpro-weekly-podcast-episode-254-yeeeee-haawww Topics and Related Links Mentioned: Datto Rolls Out Four New Cloud-Managed Switches - https://www.channelpronetwork.com/news/datto-rolls-out-four-new-cloud-managed-switches ConnectWise Exec Craig Fulton Leaves Company After 16 Years - https://www.channelpronetwork.com/news/connectwise-exec-craig-fulton-leaves-company-after-16-years Azure Management Issues and Answers - https://www.channelpronetwork.com/article/azure-management-issues-and-answers The MSP's Role in Solving the IT Skills Gap - https://www.channelpronetwork.com/article/msp-s-role-solving-it-skills-gap David Jordan on the PE Playbook - https://www.channelpronetwork.com/slideshow/4-final-insights-td-synnex-s-2022-communitysolv-conference?page=4#main-content Rich's ICYMI preview and quickie preview of the week ahead - https://www.channelpronetwork.com/tags/icymi

If you like donuts as much as WE like donuts, you'll understand why we're always willing to make a quantum leap for one when they're nearby. Even if you don't like donuts that much, however, you'll love this episode of ChannelPro Weekly, in which Matt, Rich, and guest host Dawn Sizer, of 3rd Element Consulting and the Rebel Executives podcast, discuss Pia's new AI-fueled managed services automation solution and ChannelPro's forecast for the IT industry in 2023. Then they're joined by managed services consultant Allen Edwards, of Eureka Process, to discuss his new book, “Process and the Other ‘P' Word (Which is Also Process): The Power and Profitability of Process in Your IT Business”. It's a conversation we think you'll consider icing on the…donut. Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Amazon Music: https://music.amazon.com/podcasts/a1d93194-a5f3-46d8-b625-abdc0ba032f1/ChannelPro-Weekly-Podcast More here: https://www.channelpronetwork.com/download/podcast/channelpro-weekly-podcast-episode-252-high-jerk-tolerance Topics and Related Links Mentioned: Pia Officially Launches Service Desk Automation Solution - https://www.channelpronetwork.com/news/pia-officially-launches-service-desk-automation-solution 2023 Tech Preview: Channel Pros Defy Trends - https://www.channelpronetwork.com/article/2023-tech-preview-channel-pros-defy-trends Rich's ICYMI preview and quickie preview of the week ahead - https://www.channelpronetwork.com/tags/icymi

If you want to sell your business, be prepared to kiss a lot of... jerks. So says Rory Sanchez, formerly of True Digital Security, in an insightful conversation about his exit process with Matt, Rich, and returning guest host Rayanne Buchianico, of ABC Solutions, PSA Impact, and Sell My MSP. Matt, Rich, and Rayanne also have much to say about Intel's latest data center chips, recently published advice for end users from the U.K. government to treat MSPs as extensions of your attack surface, evidence that AI engine GPT-3 is great at writing phishing emails, and recommendations on managing techs. No jerks whatsoever! We guarantee it. Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Amazon Music: https://music.amazon.com/podcasts/a1d93194-a5f3-46d8-b625-abdc0ba032f1/ChannelPro-Weekly-Podcast More here: https://www.channelpronetwork.com/download/podcast/channelpro-weekly-podcast-episode-252-high-jerk-tolerance Topics and Related Links Mentioned: Intel Launches 4th Gen Xeon Scalable Processors, Max Series CPUs - https://www.intel.com/content/www/us/en/newsroom/news/4th-gen-xeon-scalable-processors-max-series-cpus-gpus.html Using MSPs to administer your cloud services - https://www.ncsc.gov.uk/blog-post/using-msps-to-administer-your-cloud-services AI-generated texts could increase people's exposure to threats - https://www.withsecure.com/en/whats-new/pressroom/ai-generated-texts-could-increase-peoples-exposure-to-threats Tech Management Pro Tips - https://www.channelpronetwork.com/article/tech-management-pro-tips Cerberus Sentinel announces acquisition of True Digital Security - https://www.globenewswire.com/en/news-release/2022/01/07/2363112/0/en/Cerberus-Sentinel-announces-acquisition-of-True-Digital-Security.html Rich's ICYMI preview and quickie preview of the week ahead - https://www.channelpronetwork.com/tags/icymi

Everyone loves a good buffet, don't you think? Even raccoons, though they probably don't fill their plates with the same goodies you and I do. Here's something everyone will find appetizing, though: a new ChannelPro Weekly episode in which Matt, Rich, and returning guest host Chad Kempt, of Fast Computers, discuss hardware news from CES and the secrets of cross-selling. Then your hosts are joined by PR wizard CJ Arlotta, of CJ Media Solutions, for an informative look at how channel pros can use PR to build brand awareness and land new customers. It's a nutritious and delicious conversation! Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Amazon Music: https://music.amazon.com/podcasts/a1d93194-a5f3-46d8-b625-abdc0ba032f1/ChannelPro-Weekly-Podcast More here: https://www.channelpronetwork.com/download/podcast/channelpro-weekly-podcast-episode-251-raccoon-buffet Topics and Related Links Mentioned: HP's 2023 CES Product Wave Targets Hybrid Workers - https://www.channelpronetwork.com/news/hp-s-2023-ces-product-wave-targets-hybrid-workers Lenovo Stresses Flexible Use Modes in Latest Laptops - https://www.channelpronetwork.com/news/lenovo-stresses-flexible-use-modes-latest-laptops Secrets of Cross-Selling - https://www.channelpronetwork.com/article/secrets-cross-selling Rich's quickie preview of the week ahead

It's the most wonderful time of the year! And Matt and Rich can think of no finer way to celebrate it than by hosting a great big podcast party featuring 24 of this year's fabulous guest hosts. Actually, this episode is more like four mini-parties in which subsets of those guests discuss security and cloud computing trends from 2022, managed services trends in 2022, and predictions for 2023. ChannelPro Managing Editor Colleen Frye is back as well to host a meeting of the ChannelPro Book Club. Grab some eggnog, put on your favorite holiday sweater, and join in the fun! ChannelPro Weekly is taking next week off but will be back first week of January with an all new episode in an all new year. Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Amazon Music: https://music.amazon.com/podcasts/a1d93194-a5f3-46d8-b625-abdc0ba032f1/ChannelPro-Weekly-Podcast More here: https://www.channelpronetwork.com/download/podcast/channelpro-weekly-2022-holiday-special Guest hosts featured on this episode: Luis Alvarez, President and CEO, Alvarez Technology Group Scott Beck, CEO, BeckTek Esteban Blanco, Chief Geek Officer, Blanco I.T. Bob Coppedge, CEO, Simplex-IT Ed Correia, President and CEO, Sagacent Technologies Lawrence Cruciana, President, Corporate Information Technologies Michael Goldstein, President and CEO, LAN Infotech Lori Hardtke, President, ByteWize Paco Lebron, CEO. ProdigyTeks Eric Long, President, TeraCloud Stanley Louissaint, Principal, Fluid Designs Peter Melby, CEO, Greystone Technology Paul Nebb, President, Titan Technologies Barb Paluszkiewicz, CEO, CDN Technologies Ronnie Parisella, IT Professional and Managed Services Consultant Ben Pearce, President, ACP Technologies Angel Rojas, CEO, DataCorps Technology Solutions Andrew Sampson, President, Sampson and Associates Dave Seibert, CIO of IT Innovators, CEO of SMB TechFest, and CEO of ProTier Peer Groups Lisa Shorr, Co-Owner, Secure Future Tech Solutions and Owner, Shorr Success Erick Simpson, Chief Strategist, ErickSimpson.com Rick Smith, CEO, Renactus Technology Dave Sobel, host of the Business of Tech Podcast Vince Tinnirello, CEO, Anchor Network Solutions ChannelPro Book Club Recommendations: From Paco Lebron: The Phoenix Project: A Novel about IT, DevOps, and Helping Your Business Win, by Gene Kim From Luis Alvarez: Upgrade, by Blake Crouch From Voince Tinnirello: Leave the Gun, Take the Cannoli: The Epic Story of the Making of The Godfather, By Mark Seal From Barb Paluszkiewicz, Milk and Honey, by Rupi Kaur From Andrew Sampson: The One Minute Manager, by Kenneth Blanchard From Andrew Sampson: Level Up: The Ultimate MSP Roadmap For Security, Operations And Profitability, by Bruce McCully From Lori Hardtke: Undo It!: How Simple Lifestyle Changes Can Reverse Most Chronic Diseases, Dean and Anne Ornish From Angel Rojas: The 6 Types of Working Genius: A Better Way to Understand Your Gifts, Your Frustrations, and Your Team, by Patrick Lencioni From Ed Correia: Literally: The Book on Customer Success for MSPs, by Marnie Stockman From Ed Correia: The MSP Owner's Handbook, by Marnie Stockman and Juan Fernandez From Colleen Frye: A Truck Full of Money, by Tracy Kidder  

Today, cyber insurance is a headache. In the future, some say, it will be smothered in guacamole and coated with zesty salsa. Or something like that. What we know for sure is that Matt, Rich, and returning guest host Joshua Liberman, of Net Sciences Inc., have plenty to say this week about cyber liability, data encryption, and the vendor community's predictions for 2023. Then they're joined by Mike Semel, of Semel Consulting, for an authoritative look at the latest developments in HIPAA and CMMC, and what they mean for channel pros. Why wait for the future when you can enjoy this tasty treat now? Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Amazon Music: https://music.amazon.com/podcasts/a1d93194-a5f3-46d8-b625-abdc0ba032f1/ChannelPro-Weekly-Podcast More here: https://www.channelpronetwork.com/download/podcast/channelpro-weekly-podcast-episode-250-all-cyber-insurance-will-be-taco-bell Topics and Related Links Mentioned: Keeping Clear of Cyber Liability - https://www.channelpronetwork.com/article/keeping-clear-cyber-liability To Encrypt or Not to Encrypt - https://www.channelpronetwork.com/article/encrypt-or-not-encrypt How to Avoid HIPAA Headaches: Lessons From Avoidable, Expensive, Embarrassing, and Career-Killing HIPAA Penalties & Data Breaches, by Mike Semel - https://www.amazon.com/How-Avoid-HIPAA-Headaches-Career-Killing/dp/1521092052 Rich's ICYMI preview and quickie preview of the week ahead - https://www.channelpronetwork.com/tags/icymi

No one likes problems, everyone likes money, and the two have a habit of going together. Quite a conundrum, no? You'll have a much easier time listening to this week's show, in which Matt, Rich, and returning guest host Nancy Henriquez, of Synetek Solutions and the Business + Tech = Success podcast, talk about CompTIA's new Cybersecurity Trustmark, Action1's RMM threat actor filtering technology, The 20's latest MSP acquisitions, and the glorious prospect of a post-password future. Then they're joined by DEI expert Yvette Steele for a conversation about her new book, Impactful Inclusion Toolkit: 52 Activities to Help You Learn and Practice Inclusion Every Day in the Workplace, which won't cost you much money and will eliminate a whole bunch of problems for you and your employees. Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Amazon Music: https://music.amazon.com/podcasts/a1d93194-a5f3-46d8-b625-abdc0ba032f1/ChannelPro-Weekly-Podcast More here: https://www.channelpronetwork.com/download/podcast/channelpro-weekly-podcast-episode-249-more-money-more-problems Topics and Related Links Mentioned: CompTIA Introduces Cybersecurity Trustmark - https://www.channelpronetwork.com/news/comptia-introduces-cybersecurity-trustmark Action1 Adds Threat Actor Filtering to RMM Software - https://www.channelpronetwork.com/news/action1-adds-threat-actor-filtering-rmm-software The 20 MSP Buys Two More Channel Pros - https://www.channelpronetwork.com/news/20-msp-buys-two-more-channel-pros The Post-Password Future - https://www.channelpronetwork.com/article/post-password-future DEI Insider, Yvette Steele's website - https://www.diversityequityandinclusion.net/ Yvette's Champion of Inclusion LinkedIn group - https://www.linkedin.com/groups/12703656 Rich's quickie preview of the week ahead

Sure, you may think you're an elite napper, but you'll never really know until you start collecting and crunching some numbers. But you'll want to be wide awake for this week's show, in which Matt, Rich, and returning guest host Paco Lebron, of ProdigyTeks and the MSP Unplugged podcast, discuss SkyKick's recently introduced cloud security solution, Datto's latest State of the MSP survey, and the reasons every channel pro needs a wealth manager in addition to a lawyer and accountant. Then your hosts are joined by Steve Alexander, president of managed services consultancy MSP-IGNITE, about the power of peer groups and prepping yourself for a strong start in 2023. It'll do way more to get you charged up for a new year than 20 minutes of afternoon shut eye. PLUS: Steve has generously offered to give anyone in our audience who mentions ChannelPro 50% off the first six months of their month-to-month membership in one of his peer groups. Offer expires at the end of the month, so get on it now by visiting www.msp-ignite.com or writing Steve directly at stevea@msp-ignite.com. Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Amazon Music: https://music.amazon.com/podcasts/a1d93194-a5f3-46d8-b625-abdc0ba032f1/ChannelPro-Weekly-Podcast More here: https://www.channelpronetwork.com/download/podcast/channelpro-weekly-podcast-episode-248-nap-statistics Topics and Related Links Mentioned: Registration code for ChannelPro's 2023 events: CPWEEKLY MSP Unplugged, a bi-weekly podcast featuring Paco Lebron and Rick Smith - https://www.mspunplugged.com/ SkyKick Calls Security Management the Next Dimension of Cloud Management - https://www.channelpronetwork.com/news/skykick-calls-security-management-next-dimension-cloud-management Datto Global State of the MSP Report Reveals Biggest Challenges Facing MSPs - https://www.businesswire.com/news/home/20221031005067/en/Datto-Global-State-of-the-MSP-Report-Reveals-Biggest-Challenges-Facing-MSPs Wealth Management for Tech Managers - https://www.channelpronetwork.com/article/wealth-management-tech-managers Rich's ICYMI preview and quickie preview of the week ahead - https://www.channelpronetwork.com/tags/icymi

Do you like pickles? Do you like them enough to reach into a black box supposedly full of them and eat whatever comes out? We recommend re-thinking matters if your answer was yes. We also recommend tuning in to this week's show, in which Matt, Rich, and returning guest host Ed Correia, of Sagacent Technologies, discuss Datto's new EDR solution, some partner services you probably didn't know you can get from TD SYNNEX, ConnectWise's startlingly robust IT Nation Secure partner program, and the critical importance of mastering customer experience. Then do not miss their conversation with managed services consultant extraordinaire Nigel Moore of The Tech Tribe as he talks about the keys to prospering in shaky economic times. Send Nigel an email and he'll even give you a free copy of his book on the topic, Survive and Thrive: The MSP and ITSP Owners Guide to Surviving and Thriving in Uncertain Times. WAY better than a mystery pickle! Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Amazon Music: https://music.amazon.com/podcasts/a1d93194-a5f3-46d8-b625-abdc0ba032f1/ChannelPro-Weekly-Podcast More here: https://www.channelpronetwork.com/download/podcast/channelpro-weekly-podcast-episode-247-pickles-black-box Topics and Related Links Mentioned: Datto Ships EDR Solution - https://www.channelpronetwork.com/news/datto-ships-edr-solution 4 Final Insights from TD SYNNEX's 2022 CommunitySolv Conference - https://www.channelpronetwork.com/slideshow/4-final-insights-td-synnex-s-2022-communitysolv-conference ConnectWise Investing in Partner and Product Security Readiness - https://www.channelpronetwork.com/news/connectwise-investing-partner-and-product-security-readiness How to Deliver Customer Experience Excellence - https://www.channelpronetwork.com/article/how-deliver-customer-experience-excellence Email address to get a free book from Nigel Moore: nigel@thetechtribe.com https://www.amazon.com/Survive-Thrive-Surviving-Thriving-Uncertain/dp/064865642X Rich's ICYMI preview and quickie preview of the week ahead - https://www.channelpronetwork.com/tags/icymi

Red. You know it when you taste it, right folks? You'll get similarly tasty insights on this week's show, in which Matt, Rich, and returning guest host/former MSP/EOS implementer Zac Cramer discuss the news from ConnectWise's IT Nation Connect event, Ingram Micro's ONE conference, and Acronis's #CyberFit Summit, all of which were visited by Rich and Hurricane Nicole in Florida this week. Then Kris Blackmon, chief channel officer at consultancy JS Group, joins in to discuss how self-described techies can transform themselves into marketing rainmakers. It's mm, mm, good stuff! Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Amazon Music: https://music.amazon.com/podcasts/a1d93194-a5f3-46d8-b625-abdc0ba032f1/ChannelPro-Weekly-Podcast More here: https://www.channelpronetwork.com/download/podcast/channelpro-weekly-podcast-episode-246-taste-red Topics and Related Links Mentioned: ConnectWise Signs Distribution Alliance with Arrow Electronics - https://www.channelpronetwork.com/news/connectwise-signs-distribution-alliance-arrow-electronics ConnectWise RMM to Gain Network and SaaS Management Functionality - https://www.channelpronetwork.com/news/connectwise-rmm-gain-network-and-saas-management-functionality Ingram Micro Sees “Recession Proof” Year Ahead for IT - https://www.channelpronetwork.com/news/ingram-micro-sees-recession-proof-year-ahead-it Acronis Introduces Services Automation and Enhanced RMM Solutions - https://www.channelpronetwork.com/news/acronis-introduces-services-automation-and-enhanced-rmm-solutions Acronis Unveils EDR Addition to Cyber Protect Cloud Suite - https://www.channelpronetwork.com/news/acronis-unveils-edr-addition-cyber-protect-cloud-suite Rich's quickie preview of the week ahead

This week's episode might remind you of that oddly misformed candy that spent a little too much time in your pocket with regular co-host Rich Freeman out on vacation, but is still just as delicious as Matt and guest co-host Erick Simpson take you door-to-door for some ChannelPro trick-or-treating. And what should you expect in your candy-bag when you get home? A sweet and sour discussion on why you should think about firing some customers this quarter, a chocolaty story on using gaming PCs as rendering engines, and a Twix-like look at two very different Dynabook laptops just to name a few. Then stick around for a little Halloween fun as Matt and Erick's break out some top scary movie picks to check out while you wait for the next episode. How can you do that? Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Amazon Music: https://music.amazon.com/podcasts/a1d93194-a5f3-46d8-b625-abdc0ba032f1/ChannelPro-Weekly-Podcast More here: https://www.channelpronetwork.com/download/podcast/channelpro-weekly-podcast-episode-245-melted-weird-shape Topics and Related Links Mentioned: It's Time To Fire Some Customers - https://www.channelpronetwork.com/blog/entry/erick-simpson-s-msp-newsletter-october-2022-it-s-time-fire-some-customers The Impossible Dream of Cybersecurity - https://www.channelpronetwork.com/article/impossible-dream-cybersecurity Gaming PCs as Rendering Engines - https://www.channelpronetwork.com/article/gaming-pcs-rendering-engines Dynabook Portege X40-K - https://www.channelpronetwork.com/review/dynabook-portege-x40-k Dynabook Enters Education Market - https://www.channelpronetwork.com/review/dynabook-e10-s-enters-education-market

A little shame in your life isn't a problem. Piles of the stuff is a different story. While we ponder how things went this badly wrong, you can enjoy this week's episode, in which Matt, Rich, and returning guest host—MSP, security expert, and ChannelPro Peer of the Year Oli Thordarson of Alvaka Networks—discuss the latest enhancement to Sophos MDR, the latest partner resources from D&H, the new partner program from NetApp, and the secrets to successfully onboarding and offboarding managed services clients. Then they're joined by Corey Nachreiner, chief security officer at WatchGuard, for a tour through that vendor's latest Internet Threat Report. Scary yet fun stuff just in time for Halloween, and not the slightest bit shameful. Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Amazon Music: https://music.amazon.com/podcasts/a1d93194-a5f3-46d8-b625-abdc0ba032f1/ChannelPro-Weekly-Podcast More here: https://www.channelpronetwork.com/download/podcast/channelpro-weekly-podcast-episode-244-piles-shame Topics and Related Links Mentioned: Sophos Integrates MDR Service with Third-Party Security Solutions - https://www.channelpronetwork.com/news/sophos-integrates-mdr-service-third-party-security-solutions Undeterred by Recession Fears, D&H Is Rolling Out New Partner Resources - https://www.channelpronetwork.com/news/undeterred-recession-fears-dh-rolling-out-new-partner-resources NetApp Introduces All-New Partner Program - https://www.channelpronetwork.com/news/netapp-introduces-all-new-partner-program The Art of Onboarding and Offboarding - https://www.channelpronetwork.com/article/art-onboarding-and-offboarding WatchGuard Internet Security Report - Q2 2022 - https://www.watchguard.com/wgrd-resource-center/security-report-q2-2022 WatchGuard Secplicity site - https://www.secplicity.org/ Rich's quickie preview of the week ahead

Wow, channel pros, you don't look a day over 39! Just like last year. And the year before that, come to think of it. Sounds like something we need to investigate, which is exactly what we'll do while you're listening to Matt, Rich, and returning guest host Andrew Sampson, of SAAI, discuss Auvik's two latest acquisitions, Beachhead's new Windows security management feature, what current market conditions look like to the executive team at TD SYNNEX, and the five keys to employee retention. Then your hosts are joined by Ahsan Siddiqui of Arcserve for a conversation about why scale-our storage is not only an architecturally superior choice for SMB tech providers but a pretty good business opportunity too. Timeless, ageless, advice! Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Amazon Music: https://music.amazon.com/podcasts/a1d93194-a5f3-46d8-b625-abdc0ba032f1/ChannelPro-Weekly-Podcast More here: https://www.channelpronetwork.com/download/podcast/channelpro-weekly-podcast-episode-243-perennial-39 Topics and Related Links Mentioned: Auvik Buys Saaslio and Boardgent - https://www.channelpronetwork.com/news/auvik-buys-saaslio-and-boardgent Beachhead Solutions Adds Windows Security to Remote Device Protection Solution - https://www.channelpronetwork.com/news/beachhead-solutions-adds-windows-security-remote-device-protection-solution TD SYNNEX Sees “Enormous Opportunity” in IT Despite Economic Uncertainty - https://www.channelpronetwork.com/slideshow/td-synnex-sees-enormous-opportunity-it-despite-economic-uncertainty 5 Keys to Employee Retention from N-able - https://www.channelpronetwork.com/article/5-keys-employee-retention-n-able Rich's ICYMI preview and quickie preview of the week ahead - https://www.channelpronetwork.com/tags/icymi

Don't know what this episode title refers to? Look it up in the FM. And for your listening pleasure while you do so, tune in to this week's show, in which Matt, Rich, and guest host Lori Hardtke, of ByteWize, discuss all the news from N-able's Empower partner conference, Kaseya buying ConnectBooster, and ChannelPro's All-Star award list for 2022. Then stick around while your hosts are joined by Brad Gross, attorney at law and managed services expert, as he delves into the finer points of MSAs and SLAs. No reading required, in the FM or elsewhere! Want to hear more from Lori Hardtke? Don't miss her awesome online course, Powerhouse of One: How To Be A Super Successful Solo MSP Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Amazon Music: https://music.amazon.com/podcasts/a1d93194-a5f3-46d8-b625-abdc0ba032f1/ChannelPro-Weekly-Podcast More here: https://www.channelpronetwork.com/download/podcast/channelpro-weekly-podcast-episode-242-rtfm Topics and Related Links Mentioned: N-able Previews Cloud Infrastructure Management Solution - https://www.channelpronetwork.com/news/n-able-previews-cloud-infrastructure-management-solution N-able Execs to MSPs: Manage and Secure Everything - https://www.channelpronetwork.com/news/n-able-execs-msps-manage-and-secure-everything Kaseya Acquires ConnectBooster - https://www.channelpronetwork.com/news/kaseya-acquires-connectbooster 2022 ChannelPro SMB All-Stars - https://www.channelpronetwork.com/awards/2022-channelpro-smb-all-stars Brad Gross's podcast: The Technology Bradcast - https://bradleygross.podbean.com/ Rich's quickie preview of the week ahead

Get ready, channel pros! Ideas and insights are headed your way like a herd of elephants. Or is it a pack of elephants? A school? While we're looking that up, settle in as Matt, Rich, and returning guest host Peter Melby, of Greystone Technology and New Charter Technologies, discuss the latest hardware and software from Intel, new security solutions from ESET and BlackPoint Cyber, and a new alerts management solution from Gradient MSP. Then stick around as managed services expert Karl Palachuk and channel pro Amy Babinchak join in to provide an update on the essential work they and many of their peers are doing at the National Society of IT Service Providers. It's a conversation that you, like a herd of elephants, will never forget. Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Amazon Music: https://music.amazon.com/podcasts/a1d93194-a5f3-46d8-b625-abdc0ba032f1/ChannelPro-Weekly-Podcast More here: https://www.channelpronetwork.com/download/podcast/channelpro-weekly-podcast-episode-241-herd-elephants Topics and Related Links Mentioned: Intel Introduces New Desktop Processors and Cross-Platform Integration Software for Windows PCs - https://www.channelpronetwork.com/news/intel-introduces-new-desktop-processors-and-cross-platform-integration-software-windows-pcs ESET Ships MSP Version of Inspect Cloud XDR Solution - https://www.channelpronetwork.com/news/eset-ships-msp-version-inspect-cloud-xdr-solution BlackPoint Cyber Expands Managed Detection and Response Solution - https://www.channelpronetwork.com/news/blackpoint-cyber-expands-managed-detection-and-response-solution Gradient Readies Alerts Management Solution - https://www.channelpronetwork.com/news/gradient-readies-alerts-management-solution National Society of IT Service Providers website - https://nsitsp.org/ Rich's ICYMI preview and quickie preview of the week ahead - https://www.channelpronetwork.com/tags/icymi

Though Matt and Rich don't know exactly what wobblypop is, they both have a strong hunch they'd enjoy it, thanks to input on the topic from this week's returning guest host, Scott Beck, of BeckTek. Scott's a Datto partner, so he has plenty of thoughts to share during an in-depth look at this week's DattoCon event, what was announced there, and how the channel pros in attendance reacted. Scott's also a security-first MSP, so he has plenty to contribute during an informative conversation with Matt Brennan, SonicWall's North American channel chief, about the surprisingly less than totally depressing state of the security landscape per SonicWall's latest cyber threat report. Cheers! Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Amazon Music: https://music.amazon.com/podcasts/a1d93194-a5f3-46d8-b625-abdc0ba032f1/ChannelPro-Weekly-Podcast More here: https://www.channelpronetwork.com/download/podcast/channelpro-weekly-podcast-episode-239-over-wobblypop   Topics and Related Links Mentioned: Kaseya Has Investments, Not Cuts, Coming After Datto Purchase - https://www.channelpronetwork.com/news/kaseya-has-investments-not-cuts-coming-after-datto-purchase Optimism and Wariness Among Datto Partners as DattoCon 2022 Concludes - https://www.channelpronetwork.com/news/optimism-and-wariness-among-datto-partners-dattocon-2022-concludes Kaseya Finalizing Post-Purchase Integration with Datto - https://www.channelpronetwork.com/news/kaseya-finalizing-post-purchase-integration-datto Datto Has EDR, Managed SOC, and SASE Solutions Arriving Soon - https://www.channelpronetwork.com/news/datto-has-edr-managed-soc-and-sase-solutions-arriving-soon Mid-Year Update to the SonicWall 2022 Cyber Threat Report - https://www.sonicwall.com/2022-cyber-threat-report/ Rich's ICYMI plug and quickie preview of the week ahead - https://www.channelpronetwork.com/tags/icymi

If you've heard it once, you've heard it a thousand times: Billing customers is exactly like a 3D puzzle involving wooden blocks. Actually, it's quite possible you've never heard anyone say that, but you'll understand what we mean after listening to this week's episode, in which Matt, Rich, and returning guest host Ro Kolakowski, of 6th Street Consulting, discuss ConnectWise getting in the automated managed services payments business, Augmentt rolling out real-time cloud security alerting, Addigy introducing automated policy enrollment for Macs, and a new 17-inch foldable PC from ASUS (pronouced ah-SOOS, we think) that may or may not have a use case. Then your hosts are joined by Sanjay Mehta, chief cloud officer at Tackle, for an enlightening conversation about the future and importance of cloud marketplaces for channel pros that's guaranteed not to result in a pile of blocks on the family room table. Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Amazon Music: https://music.amazon.com/podcasts/a1d93194-a5f3-46d8-b625-abdc0ba032f1/ChannelPro-Weekly-Podcast More here: https://www.channelpronetwork.com/download/podcast/channelpro-weekly-podcast-episode-238-invoice-jenga Topics and Related Links Mentioned: ConnectWise Buys Accounting Integration and Payments Processing Vendor Wise-Sync - https://www.channelpronetwork.com/news/connectwise-buys-accounting-integration-and-payments-processing-vendor-wise-sync Augmentt Adds Alerting for Microsoft 365 to Cloud Security Solution - https://www.channelpronetwork.com/news/augmentt-adds-alerting-microsoft-365-cloud-security-solution Addigy Adds Automated Policy Assignment Functionality to Apple Device Management Platform - https://www.channelpronetwork.com/news/addigy-adds-automated-policy-assignment-functionality-apple-device-management-platform ASUS Launches Zenbook 17 Fold OLED - https://www.prnewswire.com/news-releases/asus-launches-zenbook-17-fold-oled-301612021.html The 2023 State of the Channel Survey Is Now Open for Your Insights - https://www.channelpronetwork.com/form/2023-state-channel-survey?utm_source=dedicated&utm_medium=site Tackle's 2021 State of Cloud Marketplaces Survey - https://tackle.io/resources/reports/state-of-cloud-marketplaces Rich's ICYMI plug and quickie preview of the week ahead - https://www.channelpronetwork.com/tags/icymi

Coming to you from the HP Amplify Executive Forum, or maybe the great beyond given how ghost-like he looks, Rich talks with Matt and returning guest host Mile Bloomfield of Tekie Geek about HP's new ink subscription service for SMBs, partner program updates, and hardware for hybrid workers. Then M&A advisor Abe Garver, of FOCUS Investment Banking, joins in to discuss how—or rather if—inflation, interest rates, and recession fears are affecting the market for MSPs. A heavenly lineup if there ever was one! Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Amazon Music: https://music.amazon.com/podcasts/a1d93194-a5f3-46d8-b625-abdc0ba032f1/ChannelPro-Weekly-Podcast More here: https://www.channelpronetwork.com/download/podcast/channelpro-weekly-podcast-episode-237-casper-friendly-editor Topics and Related Links Mentioned: HP Unveils Subscription Ink Replenishment Program and New Printers for SMBs - https://www.channelpronetwork.com/news/hp-unveils-subscription-ink-replenishment-program-and-new-printers-smbs HP Announces New Partner Enablement Portal and Enhanced Sales Analytics Platform - https://www.channelpronetwork.com/news/hp-announces-new-partner-enablement-portal-and-enhanced-sales-analytics-platform HP Introduces Hybrid Work PCs and Peripherals - https://www.channelpronetwork.com/news/hp-introduces-hybrid-work-pcs-and-peripherals ConnectWise and Channel Program Team Up to Give MSPs a Say in Selecting PitchIT Competition Finalists - https://www.channelpronetwork.com/news/connectwise-and-channel-program-team-give-msps-say-selecting-pitchit-competition-finalists ChannelPro SMB Forums in D.C. and Los Angeles to Offer MSP-Ignite Peer Group Meetings - https://www.channelpronetwork.com/news/channelpro-smb-forums-dc-and-los-angeles-offer-msp-ignite-peer-group-meetings Abe Garver's blog post: Can MSP deals stand up to higher interest rates? - https://focusbankers.com/can-msp-deals-stand-up-to-higher-interest-rates Rich's quickie preview of the week ahead

Cheerios or starvation? If you're a breakfast cereal fan, that may not be an easy question. Don't think it through, though, until you've joined Matt, Rich, and returning guest host Antwine Jackson, of Enitech Solutions, as they discuss Kaseya's new auto-renewal policy, N-able's new cloud management system, Huntress's new managed EDR service, and Ingram Micro's new membership program for ambitious cloud partners, not to mention how, when, and why to fire clients. Then your hosts are joined by Stephanie Hallford and Michael Nordquist, senior execs at Intel, for a conversation about Intel's latest vPro chips and conditions in the endpoint market. Tastier than Cheerios for sure! Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Amazon Music: https://music.amazon.com/podcasts/a1d93194-a5f3-46d8-b625-abdc0ba032f1/ChannelPro-Weekly-Podcast More here: https://www.channelpronetwork.com/download/podcast/channelpro-weekly-podcast-episode-236-cheerios-vs-starvation Topics and Related Links Mentioned: Kaseya, Responding to Partner Complaints, Changes Auto-Renewal Terms - https://www.channelpronetwork.com/news/kaseya-responding-partner-complaints-changes-auto-renewal-terms N-able Introduces First Cloud Management Solution - https://www.channelpronetwork.com/news/n-able-introduces-first-cloud-management-solution Huntress Rolls Out Managed EDR Solution - https://www.channelpronetwork.com/news/huntress-rolls-out-managed-edr-solution Ingram Micro Launches Membership Program for Growth-Focused Cloud Partners - https://www.channelpronetwork.com/news/ingram-micro-launches-membership-program-growth-focused-cloud-partners How, When, and Why to Fire Clients - https://www.channelpronetwork.com/article/how-when-and-why-fire-clients Intel Introduces vPro Platform for Revolutionary Business Performance - https://www.intel.com/content/www/us/en/newsroom/news/vpro-platform-12th-gen-intel-core.html#gs.8z9iag Rich's ICYMI plug and quickie preview of the week ahead - https://www.channelpronetwork.com/tags/icymi

There are stranger things than this week's ChannelPro Weekly episode, but little else as fun or informative. Joined by security expert and returning guest host Angela Hogaboom, the Cloud Chick herself, Matt and Rich discuss the new Surface for Business hardware at D&H, the new intrusion prevention and container security options from Trend Micro, and the new industry trend data from ConnectWise's Service Leadership unit. Then they get a terrifying and utterly fascinating insider's tour of the topsy-turvy world that is the dark web from Jacob Silutin, head of sales engineering for the Americas at Cyberint. You'll be glad you live in the Right Side Up! Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Amazon Music: https://music.amazon.com/podcasts/a1d93194-a5f3-46d8-b625-abdc0ba032f1/ChannelPro-Weekly-Podcast More here: https://www.channelpronetwork.com/download/podcast/channelpro-weekly-podcast-episode-234-dark-upside-down Topics and Related Links Mentioned: D&H Adds Surface for Business Devices to Modern Solutions Unit - https://www.channelpronetwork.com/news/dh-adds-surface-business-devices-modern-solutions-unit Trend Micro Centralizes Intrusion Prevention and Container Security for Amazon Web Services - https://www.channelpronetwork.com/news/trend-micro-centralizes-intrusion-prevention-and-container-security-amazon-web-services Businesses Have Miles to Go for Windows 11 Prep - https://www.channelpronetwork.com/article/businesses-have-miles-go-windows-11-prep 5 Insights from Service Leadership's 2022 Industry Profitability Report - https://www.channelpronetwork.com/slideshow/5-insights-service-leadership-s-2022-industry-profitability-report Cyberint webinar on the dark web with Jacob Silutin - https://www.youtube.com/watch?v=nb4iidnz2Sk Rich's quickie preview of the week ahead

Seems like you can't trust anyone these days, and ESPECIALLY not zoos, where the “animals” always seem to be “napping.” Really burns us up. While we seethe with outrage, we encourage you to join Matt, Rich, and guest host Rick Smith, of Renactus Technology, the MSP Unplugged podcast, and the Techcon Unplugged IT conference, as they discuss all the news from the Microsoft Inspire partner conference, the where, how, and why of Windows 365, and Matt's latest, politically-themed roundup of cool hardware from the first half of the year. Then they're joined by channel consultant MJ Patent, of Alveo, for a conversation about go-to-market strategy, portfolio strategy, and service portfolio management. If you're anything less than crystal clear on what all three of those are, you REALLY need to listen to MJ's sage advice. No kidding, and no scams! Oh, and by the way, because Rick is such a great guest, he's provided a discount code for this year's Techcon Unplugged, September 16-18 in Chicago. Use “channelpro75” at registration to save big! Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Amazon Music: https://music.amazon.com/podcasts/a1d93194-a5f3-46d8-b625-abdc0ba032f1/ChannelPro-Weekly-Podcast More here: https://www.channelpronetwork.com/download/podcast/channelpro-weekly-podcast-episode-233-zoo-scam Topics and Related Links Mentioned: Incoming Channel Chief Says “There's Never Been a Better Time To Be a Microsoft Partner” - https://www.channelpronetwork.com/news/incoming-channel-chief-says-there-s-never-been-better-time-be-microsoft-partner Microsoft Introduces Azure Migration Incentives, Contact Center Solution, and Teams Features - https://www.channelpronetwork.com/news/microsoft-introduces-azure-migration-incentives-contact-center-solution-and-teams-features The Where, How, and Why of Windows 365 - https://www.channelpronetwork.com/article/where-how-and-why-windows-365 The 2022 Business Notebook Primaries - https://www.channelpronetwork.com/article/2022-business-notebook-primaries Cast your vote in the business notebook primaries! - https://www.channelpronetwork.com/vote2022 Service Portfolio Management Is Key to Sustainable Revenue Growth - https://www.channelpronetwork.com/article/service-portfolio-management-key-sustainable-revenue-growth Rich's ICYMI plug and quickie preview of the week ahead - https://www.channelpronetwork.com/tags/icymi  

If you love ice cream as much as we love ice cream it won't surprise you that ice cream loves ice cream too. Please don't waste any time making sense of that sentence, though, because there's too much good stuff in this episode, in which Rich (flying solo while Matt's on vacation) and returning guest host Eric Long, of Teracloud, examine a new product bundle from N-able for early growth MSPs, new data on cloud security and PC sales, and best practices for conducting employee performance reviews. Then they're joined by Jon Murchison, CEO of MDR vendor BlackPoint Cyber, to discuss a scary recent incident in which attackers turned everyday IT management systems into nearly undetectable ransomware delivery tools. Not as sweet as ice cream, but no MSP should miss it. Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Amazon Music: https://music.amazon.com/podcasts/a1d93194-a5f3-46d8-b625-abdc0ba032f1/ChannelPro-Weekly-Podcast More here: https://www.channelpronetwork.com/download/podcast/channelpro-weekly-podcast-episode-232-self-licking-ice-cream-cone Topics and Related Links Mentioned: N-able Launches Solution Bundle for Growing MSPs - https://www.channelpronetwork.com/news/n-able-launches-solution-bundle-growing-msps New Cloud Security Alliance Survey Finds 67% of Organizations Already Store Sensitive Data in Public Cloud Environments - https://www.businesswire.com/news/home/20220713005142/en/New-Cloud-Security-Alliance-Survey-Finds-67-of-Organizations-Already-Store-Sensitive-Data-in-Public-Cloud-Environments Gartner Says Worldwide PC Shipments Experienced the Sharpest Decline in Nine Years in Second Quarter of 2022 - https://www.gartner.com/en/newsroom/press-releases/2022-07-11-gartner-says-worldwide-pc-shipments-experienced-the-sharpest-decline-in-nine-years-in-second-quarter-of-2022 Canalys: Global PC shipments down 15% in Q2 2022 due to Chinese production crunch - https://www.canalys.com/newsroom/worldwide-pc-shipments-Q2-2022 Getting Performance Reviews Right - https://www.channelpronetwork.com/article/getting-performance-reviews-right From BlackPoint Cyber: Malware on Trial – Tech Tuesday Blog Post - https://blackpointcyber.com/resources/blog/malware-on-trial Jon Murchison's The Unfair Fight podcast - https://theunfairfight.libsyn.com/ Rich's quickie preview of the week ahead

Why does so much nautical terminology sound vaguely naughty? While we ponder that vital topic, please enjoy this week's ChannelPro Weekly, in which Matt, Rich, and guest host/MSP consultant extraordinaire Manuel Palachuk, of Manuel Palachuk International, discuss N-able buying a cloud management vendor, Augmentt offering free cloud management tools, and Acronis integrating with Splashtop. Then stick around for an important discussion with insurance expert Justin Reinmuth, of Techrug, about risk management for channel pros (hint: there's a lot more than insurance involved). It's a boatload of insights, and it's setting sail now! Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Amazon Music: https://music.amazon.com/podcasts/a1d93194-a5f3-46d8-b625-abdc0ba032f1/ChannelPro-Weekly-Podcast More here: https://www.channelpronetwork.com/download/podcast/channelpro-weekly-podcast-episode-231-abaft-your-scuttlebutt Topics and Related Links Mentioned: N-able Buys Cloud Management Vendor Spinpanel - https://www.channelpronetwork.com/news/n-able-buys-cloud-management-vendor-spinpanel Augmentt Launches Free Cloud Security and Management Tools - https://www.channelpronetwork.com/news/augmentt-launches-free-cloud-security-and-management-tools Acronis Integrates Cyber Protect Cloud with Splashtop Remote Access Solution - https://www.channelpronetwork.com/news/acronis-integrates-cyber-protect-cloud-splashtop-remote-access-solution Techrug - http://www.techrug.com/ Rich's ICYMI plug and quickie preview of the week ahead - https://www.channelpronetwork.com/tags/icymi

Heads up! There's a new ChannelPro Weekly coming at you featuring Matt, Rich, guest host Vince Tinnirello of Anchor Network Solutions, and ChannelPro Managing editor Colleen Frye. They've all got lots to say about Hewlett Packard Enterprise's new solution-as-a-service partner program, Dell's strong but somewhat slower PC sales, documentation pro tips, and the 2022 summer edition of the ChannelPro Book Club. Then managed services consultant Jennifer Bleam, of MSP Sales Revolution, stops by to discuss her new book, Simplified Cybersecurity Sales for MSPs: The Secret Formula For Closing Cybersecurity Deals Without Feeling Slimy. It'll spark insights that keep coming back! Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Amazon Music: https://music.amazon.com/podcasts/a1d93194-a5f3-46d8-b625-abdc0ba032f1/ChannelPro-Weekly-Podcast More here: https://www.channelpronetwork.com/download/podcast/channelpro-weekly-podcast-episode-230-boomerang-effect Topics and Related Links Mentioned: HPE Unveils New Partner Program for As-a-Service Solution Providers - https://www.channelpronetwork.com/news/hpe-unveils-new-partner-program-service-solution-providers Dell's Stratospheric Client Hardware Revenue is Coming Slowly Back to Earth - https://www.channelpronetwork.com/news/dell-s-stratospheric-client-hardware-revenue-coming-slowly-back-earth Documentation Pro Tips - https://www.channelpronetwork.com/article/documentation-pro-tips ChannelPro Book Club: Summer Reading List 2022 - https://www.channelpronetwork.com/slideshow/channelpro-book-club-summer-reading-list-2022 Raving Fans : Revolutionary Approach to Customer Service - https://www.amazon.com/Raving-Fans-Revolutionary-Approach-Customer/dp/0006530699 The One Minute Manager Meets the Monkey - https://www.amazon.com/One-Minute-Manager-Meets-Monkey/dp/0688103804 Fish: A Proven Way to Boost Morale and Improve Results - https://www.amazon.com/Fish-Proven-Morale-Improve-Results/dp/0786866020 A World Without Email: Reimagining Work in an Age of Communication Overload - https://www.amazon.com/World-Without-Email-Reimagining-Communication/dp/0525536558 The Power of Habit: Why We Do What We Do in Life and Business - https://www.amazon.com/Power-Habit-What-Life-Business/dp/081298160X Simplified Cybersecurity Sales For MSPs: The Secret Formula For Closing Cybersecurity Deals Without Feeling Slimy - https://www.amazon.com/Simplified-Cybersecurity-Sales-MSPs-Formula/dp/1646492315 Rich's ICYMI plug and quickie preview of the week ahead - https://www.channelpronetwork.com/tags/icymi

Fear not, channel pros. Matt and Rich will protect you from nosey little talking paper clip icons. And with help from returning guest host Angel Rojas, of DataCorps Technology Solutions, they'll also discuss Kaseya closing its acquisition of Datto, the new, possibly breakthrough RMM solution Kaseya says it has coming later this year, and the new AI-powered recommendation engine Kaseya just launched that they swear isn't Clippy. Plus, we'll dive into the keys to building sticky customer relationships. All of which is followed by a visit from Managing Editor Colleen Frye for a can't-miss conversation with David Rose, of Rose Computer Technology Services, about his inspiring contributions in the local community and how you can start making an impact helping people in need too. Try as he might, even Clippy couldn't spoil this episode! Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Amazon Music: https://music.amazon.com/podcasts/a1d93194-a5f3-46d8-b625-abdc0ba032f1/ChannelPro-Weekly-Podcast More here: https://www.channelpronetwork.com/download/podcast/channelpro-weekly-podcast-episode-229-anti-clippy Topics and Related Links Mentioned: Kaseya Closes Datto Acquisition - https://www.channelpronetwork.com/news/kaseya-closes-datto-acquisition Kaseya CEO on Datto: “We Want to Keep Everything That's Great” - https://www.channelpronetwork.com/news/kaseya-ceo-datto-we-want-keep-everything-s-great Kaseya Rolls Out AI-Powered Recommendation Engine and Previews Next RMM Release at Connect IT Conference - https://www.channelpronetwork.com/news/kaseya-rolls-out-ai-powered-recommendation-engine-and-previews-next-rmm-release-connect-it Getting Sticky with IT - https://www.channelpronetwork.com/article/getting-sticky-it Rose Computer Technology Services Champions Community - https://www.channelpronetwork.com/article/rose-computer-technology-services-champions-community Colleen Frye's Not-For-Profit column - https://www.channelpronetwork.com/tags/not-profit Angel's museum pick: Game Boy Color - https://www.channelpronetwork.com/mgp Matt's tech pick: Steam Deck - https://www.steamdeck.com/en/ Rich's ICYMI plug and quickie preview of the week ahead - https://www.channelpronetwork.com/tags/icymi

Remember your first Walkman? No? Then you're a lot younger than Matt and Rich, who are joined by returning guest host Lisa Shorr, of MSP branding consultancy Shorr Success and Secure Future Tech Solutions, a managed service provider in Rhode Island, to discuss cyber insurance news from Augmentt and ConnectWise, partner program news from Mailprotector and Malwarebytes, and the latest scary threat news from last week's RSA Conference. Then all three of your hosts are joined by Splashtop channel chief Justin Windsor to discuss that vendor's 2022 State of Remote Support Market Trends Report and its disturbing stats on help desk technician burnout. It's a conversation so interesting you'll want to hit rewind and then play a few times. Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Amazon Music: https://music.amazon.com/podcasts/a1d93194-a5f3-46d8-b625-abdc0ba032f1/ChannelPro-Weekly-Podcast More here: https://www.channelpronetwork.com/download/podcast/channelpro-weekly-podcast-episode-228-whats-cassette Topics and Related Links Mentioned: New Tools from ConnectWise Aim to Simplify Cyber Insurance Application Process - https://www.channelpronetwork.com/news/new-tools-connectwise-aim-simplify-cyber-insurance-application-process Augmentt Offers Cyber Insurance Discounts to Cloud Management Partners - https://www.channelpronetwork.com/news/augmentt-offers-cyber-insurance-discounts-cloud-management-partners Mailprotector Launches New Partner Program - https://www.channelpronetwork.com/news/mailprotector-launches-new-partner-program Malwarebytes is Investing Big in Managed Service Providers - https://www.channelpronetwork.com/news/malwarebytes-investing-big-managed-service-providers 7 Threat Trends from the 2022 RSA Conference - https://www.channelpronetwork.com/slideshow/7-threat-trends-2022-rsa-conference Splashtop 2022 State of Remote Support Market Trends - https://www.splashtop.com/state-of-remote-support-2022 Rich's ICYMI plug and quickie preview of the week ahead - https://www.channelpronetwork.com/tags/icymi

Put ‘er there, pal! Or come to think of it, maybe don't per ‘er there just yet. While we think that through, we invite you to join Matt, Rich, and returning guest host Michael Goldstein, of LAN Infotech, as they discuss the new threat intelligence portal from Kaspersky, former Microsoft channel chief Rodney Clark's new gig, the current state of play in the hardware market, and whether or not cloud vendors selling direct to end users is a threat to channel pros. Then stick around for a ChannelPro Weekly first, as Matt and Rich are joined by MSP and business guru Rick Jordan for a simulcast conversation about the tech landscape, the M&A market, and more that will appear both here and in Rick's ALL IN podcast. Even germaphobes will enjoy it! Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Amazon Music: https://music.amazon.com/podcasts/a1d93194-a5f3-46d8-b625-abdc0ba032f1/ChannelPro-Weekly-Podcast More here: https://www.channelpronetwork.com/download/podcast/channelpro-weekly-podcast-episode-227-where-has-hand-been Topics and Related Links Mentioned: Kaspersky Enhances Threat Intelligence Portal - https://www.channelpronetwork.com/news/kaspersky-enhances-threat-intelligence-portal Johnson Controls Appoints Rodney Clark as Vice President and Chief Commercial Officer - https://www.johnsoncontrols.com/media-center/news/press-releases/2022/05/26/johnson-controls-appoints-rodney-clark-as-vice-president-and-chief-commercial-officer Ingram Micro Confident It Can Beat Its Largest Competitor—Cloud Vendors Who Sell Direct - https://www.channelpronetwork.com/news/ingram-micro-confident-it-can-beat-its-largest-competitor-cloud-vendors-who-sell-direct Canalys: Worldwide PC revenue up by more than 15% even as shipments fall 3% in Q1 2022 - https://www.canalys.com/newsroom/worldwide-pc-shipments-Q1-2022 Dell Technologies Delivers Record First Quarter Fiscal 2023 Financial Results - https://investors.delltechnologies.com/news-releases/news-release-details/dell-technologies-delivers-record-first-quarter-fiscal-2023 HP Inc. Reports Fiscal 2022 Second Quarter Results - https://press.hp.com/us/en/press-releases/2022/hp-inc-reports-fiscal-2022-second-quarter-results.html Worldwide Hardcopy Peripherals Shipments Fell 12.3% Year Over Year in the First Quarter of 2022, According to IDC - https://www.businesswire.com/news/home/20220601006200/en/Worldwide-Hardcopy-Peripherals-Shipments-Fell-12.3-Year-Over-Year-in-the-First-Quarter-of-2022-According-to-IDC Rich's ICYMI plug and quickie preview of the week ahead - https://www.channelpronetwork.com/tags/icymi

Think Halloween is the only time you can get a fun-sized Snicker-nugget? At ChannelPro you can get them year round, and there's plenty for everyone with Rich out on vacation. That leaves Matt and guest host Erick Simpson to discuss Bitdefender's new consumption-priced MDR service for MSPs, the latest edition of Ninja One's software suite, how to help SMBs leverage IT to drive growth, and some great tips on optimizing document migrations. Then stick around to meet Jeff O'Heir, ChannelPro's new Event Content Director and Community Manager. Learn more about his role at our regional events and the work he's doing on ChannelPro's new action councils. It's more fun than a full-size Snickers! Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Amazon Music: https://music.amazon.com/podcasts/a1d93194-a5f3-46d8-b625-abdc0ba032f1/ChannelPro-Weekly-Podcast More here: https://www.channelpronetwork.com/download/podcast/channelpro-weekly-podcast-episode-226-fun-sized-snicker-nugget Topics and Related Links Mentioned: Bitdefender Developing Flexible Consumption-Priced MDR Service for MSPs - https://www.channelpronetwork.com/news/bitdefender-developing-flexible-consumption-priced-mdr-service-msps NinjaOne Ships Latest Edition of Growing Managed Services Software Suite - https://www.channelpronetwork.com/news/ninjaone-ships-latest-edition-growing-managed-services-software-suite Help SMBs Leverage IT to Drive Growth - https://www.channelpronetwork.com/article/help-smbs-leverage-it-drive-growth 3 Tips for Understanding and Optimizing Document Migration - https://www.channelpronetwork.com/article/3-tips-understanding-and-optimizing-document-migration Dell Expert Network - https://www.dell.com/en-us/work/lp/dell-expert-network

Don't let those end users stay up past their bedtime, channel pros, and help yourself to any snacks in the cupboard. In the meantime, why not listen in as Matt, Rich, and guest host Frank Bravata, of MSP Cyber Brigade, discuss the news from Ingram Micro's latest Cloud Summit, channel chief Rodney Clark departing Microsoft, and ChannelPro's 2022 Vendors on the Vanguard list? Then stick around while your hosts speak with analyst Bob Takacs of Analysys Mason about the current optimistic mood and tech spending patterns of U.S. SMBs. We won't tell your parents just this time. Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Amazon Music: https://music.amazon.com/podcasts/a1d93194-a5f3-46d8-b625-abdc0ba032f1/ChannelPro-Weekly-Podcast More here: https://www.channelpronetwork.com/download/podcast/channelpro-weekly-podcast-episode-225-tech-babysitters Topics and Related Links Mentioned: Ingram Micro Launches “Digital Experience” Partner Platform - https://www.channelpronetwork.com/news/ingram-micro-launches-digital-experience-partner-platform Ingram Micro Spotlights Investments in Partner Success at 2022 Cloud Summit - https://www.channelpronetwork.com/news/ingram-micro-spotlights-investments-partner-success-2022-cloud-summit Next step for Rodney Clark - https://blogs.partner.microsoft.com/mpn/next-steps-for-rodney)-clark Meet the 2022 ChannelPro Vendors on the Vanguard - https://www.channelpronetwork.com/article/meet-2022-channelpro-vendors-vanguard Rich's ICYMI plug and quickie preview of the week ahead - https://www.channelpronetwork.com/tags/icymi

Combine two flavors of ice cream in one cone, and you get a delicious treat. Combine two RMM systems into one and you get…well, that depends, doesn't it? That's just one of the mysteries of life that Matt, Rich, and returning guest host Ronnie Parisella chew over this week when not discussing the buzz from the latest TD SYNNEX partner conference, Keeper Security's remote access solution, a forthcoming managed service from BLOKWORX for Cytracom's ControlOne secure network connectivity solution, and Datto exec Rob Rae's take on the pending deal that will make Datto part of Kaseya. Then your hosts are joined by Juan Fernandez, of The MSP Growth Coalition, for a thoughtful conversation about the past, present, and (especially) future of managed services. Yummy! Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Amazon Music: https://music.amazon.com/podcasts/a1d93194-a5f3-46d8-b625-abdc0ba032f1/ChannelPro-Weekly-Podcast More here: https://www.channelpronetwork.com/download/podcast/channelpro-weekly-podcast-episode-224-swirl Topics and Related Links Mentioned: Four Facts of Life for the Channel Today, According to TD SYNNEX Partners - https://www.channelpronetwork.com/slideshow/four-facts-life-channel-today-according-td-synnex-partners Keeper Security Launches Remote Access Solution - https://www.channelpronetwork.com/news/keeper-security-launches-remote-access-solution Datto Exec to Partners: It's Business as Usual - https://www.channelpronetwork.com/news/datto-exec-partners-it-s-business-usual BLOKWORX to Offer Managed Edition of Cytracom Secure Networking Service - https://www.channelpronetwork.com/news/blokworx-offer-managed-edition-cytracom-secure-networking-service Rich's ICYMI plug and quickie preview of the week ahead - https://www.channelpronetwork.com/tags/icymi

Cybersecurity's tough, but is anything more puzzling than seafood? No really, think about it. Or better yet, don't think about it and listen to this special edition of ChannelPro Weekly sponsored by Datto instead. Matt and Rich are joined by Datto partner Brian Weiss, of ITECH Solutions, to discuss Pax8 adding AWS to its line card, Dell's surprisingly strong PC sales two years into the work-from-home era, and the secrets to influencing vendor roadmaps. Then they're joined by Ryan Weeks, Datto's CISO, for a deep dive into the SaaS security landscape. And seafood. No tartar sauce needed! Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Amazon Music: https://music.amazon.com/podcasts/a1d93194-a5f3-46d8-b625-abdc0ba032f1/ChannelPro-Weekly-Podcast More here: https://www.channelpronetwork.com/download/podcast/channelpro-weekly-podcast-special-edition-seafood-conundrum-sponsored-datto Topics and Related Links Mentioned: Pax8 to Offer Solutions from Amazon Web Services - https://www.channelpronetwork.com/news/pax8-offer-solutions-amazon-web-services Dell Seeing Continued Demand for Commercial PCs Two Years into Work-From-Home Era - https://www.channelpronetwork.com/news/dell-seeing-continued-demand-commercial-pcs-two-years-work-home-era Shaping Vendor Roadmaps - https://www.channelpronetwork.com/article/shaping-vendor-roadmaps Eliminate Data Loss. Jumpstart your SaaS Protection - https://datto.com/channelpro  

Here's a thought. Rename the OS drive on your PC the Q drive. Makes about as much sense as the letter you probably use now. Next, tune into this week's jam-packed episode, in which Matt, Rich, and guest host Paul Nebb, of Titan Technologies, discuss Eaton's move into peripherals, Datto's new BDR appliances and cloud continuity solution, and a new managed SD-WAN offering from Fortinet, Ingram Micro, and Masergy. That's all followed by two (count ‘em) interviews. First, Laurie Mitchell of Wasabi Technologies discusses turning cloud storage from a commodity into a revenue, efficiency, and security opportunity. Then Jason Howell, of SkyAMP, pulls back the veil a bit on his company's fascinating but mysterious wireless signal boosting technology. We'll C you there! Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Amazon Music: https://music.amazon.com/podcasts/a1d93194-a5f3-46d8-b625-abdc0ba032f1/ChannelPro-Weekly-Podcast More here: https://www.channelpronetwork.com/download/podcast/channelpro-weekly-podcast-episode-223-everlasting-c Topics and Related Links Mentioned: Eaton Says Tripp Lite Portfolio Offers “Massive Opportunity” to Partners - https://www.channelpronetwork.com/news/eaton-says-tripp-lite-portfolio-offers-massive-opportunity-partners Datto Ships New SIRIS Series and Updated Cloud Continuity Solution for PCs - https://www.channelpronetwork.com/news/datto-ships-new-siris-series-and-updated-cloud-continuity-solution-pcs Fortinet, Ingram Micro, and Masergy Collaborate on Managed SD-WAN Solution - https://www.channelpronetwork.com/news/fortinet-ingram-micro-and-masergy-collaborate-managed-sd-wan-solution Vendor to Watch: SkyAMP - https://www.channelpronetwork.com/article/vendor-watch-skyamp Rich's ICYMI plug and quickie preview of the week ahead - https://www.channelpronetwork.com/tags/icymi

Ransomware just struck your client. Our suggestion? Do NOT place your first call to Ghostbusters. To find out who you should call, listen to this week's episode, in which Matt, Rich, and guest host Ben Pearce, of ACP Technologies, discuss the news from the 2022 Robin Robins IT Sales and Marketing Boot Camp event, the new incident response service from ConnectWise, and the secrets to generating big financial results with small managed services teams. Then they're joined by Dave MacKinnon, vice president and CISO of N-able, for an important conversation about a recent N-able research study that turned up some distressing numbers about how often MSPs suffer successful cyberattacks, and how rarely they take basic precautions like implementing MFA. It might just have you calling 9-1-1. Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Amazon Music: https://music.amazon.com/podcasts/a1d93194-a5f3-46d8-b625-abdc0ba032f1/ChannelPro-Weekly-Podcast More here: https://www.channelpronetwork.com/download/podcast/channelpro-weekly-podcast-episode-222-who-you-gonna-call Topics and Related Links Mentioned: Hitting Home Runs on Business Process Improvements - https://www.channelpronetwork.com/article/hitting-home-runs-business-process-improvements Kaseya CEO Takes the Stage at Robin Robins' Annual Boot Camp - https://www.channelpronetwork.com/news/kaseya-ceo-takes-stage-robin-robins-annual-boot-camp ConnectWise Introduces Incident Response Service - https://www.channelpronetwork.com/news/connectwise-introduces-incident-response-service Small Teams, Big Results - https://www.channelpronetwork.com/article/small-teams-big-results More MSPs in Cybercriminals' Crosshairs - https://www.channelpronetwork.com/article/more-msps-cybercriminals-crosshairs Rich's ICYMI plug and quickie preview of the week ahead - https://www.channelpronetwork.com/tags/icymi

Riddle me this, channel pros. What do you get when you combine a Kaseya with a Datto? Still don't have it? Join the pack that includes Matt, Rich, and returning guest host Josh Weiss, of LA Creative Technologies. They have some details to share via Rich's exclusive conversation with Kaseya CEO Fred Voccola, however, not to mention additional thoughts on Thoma Bravo selling Barracuda Networks to KKR and Cisco offering a new partner specialization in environmental sustainability. Not satisfied? There's also an insightful and extremely timely conversation about the big changes coming to Microsoft's partner program, live from the SMB TechFest conference, with the host of that show, MSP Dave Seibert. Maybe not a $6.2 billion episode, but close! Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Amazon Music: https://music.amazon.com/podcasts/a1d93194-a5f3-46d8-b625-abdc0ba032f1/ChannelPro-Weekly-Podcast More here: https://www.channelpronetwork.com/download/podcast/channelpro-weekly-podcast-episode-221-kasatto Topics and Related Links Mentioned: Kaseya Acquiring Datto for $6.2 Billion - https://www.channelpronetwork.com/news/kaseya-acquiring-datto-62-billion ChannelPro Exclusive: Kaseya Addresses Datto Acquisition - https://www.channelpronetwork.com/news/channelpro-exclusive-kaseya-addresses-datto-acquisition Thoma Bravo Sells Barracuda to KKR - https://www.channelpronetwork.com/news/thoma-bravo-sells-barracuda-kkr Cisco Introduces Environmental Sustainability Specialization - https://www.channelpronetwork.com/news/cisco-introduces-environmental-sustainability-specialization CyberDrain Improved Partner Portal - https://cipp.app/ ImmyBot - https://immy.bot/ Rich's ICYMI plug and quickie preview of the week ahead - https://www.channelpronetwork.com/tags/icymi

You've got to pity those poor accountants. Bad enough they've got all those tax returns to complete this time of year. Now they're getting the cold shoulder from channel pros too. Ah well, you'll understand why after you've heard Matt, Rich, and guest host Stanley Louissaint, of MSP Fluid Designs, talk about turning QuickBooks and other SMB business applications into a whole new revenue source with Elliot Curtis, of Intuit (which loves accountants). That insightful conversation comes after equally interesting discussions about UCaaS vendor Cytracom's move into secure networking, Zoom's new partner program, and the post-merger status of TD SYNNEX. We think you'll enjoy it no matter what you think of accountants. Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Amazon Music: https://music.amazon.com/podcasts/a1d93194-a5f3-46d8-b625-abdc0ba032f1/ChannelPro-Weekly-Podcast More here: https://www.channelpronetwork.com/download/podcast/channelpro-weekly-podcast-episode-220-shunning-accountants Topics and Related Links Mentioned: Cytracom Unveils Secure Network Connectivity Solution for MSPs - https://www.channelpronetwork.com/news/cytracom-unveils-secure-network-connectivity-solution-msps Zoom Introduces New Partner Program - https://www.channelpronetwork.com/news/zoom-introduces-new-partner-program For TD SYNNEX, Life After Merger is All in the Family - https://www.channelpronetwork.com/news/td-synnex-life-after-merger-all-family TD SYNNEX Strikes Upbeat Note at Meeting of Varnex Partner Community - https://www.channelpronetwork.com/news/td-synnex-strikes-upbeat-note-meeting-varnex-partner-community New QuickBooks Online reseller commercial model to drive service provider and customer success - https://quickbooks.intuit.com/blog/whats-new/new-quickbooks-online-reseller-commercial-model-to-drive-partner-and-small-business-success Rich's ICYMI plug and quickie preview of the week ahead - https://www.channelpronetwork.com/tags/icymi

It takes all kinds, folks, and you're welcome to join us at ChannelPro Weekly no matter how much hair you have. Or don't. Or what color it is. You're also welcome to join Matt and Rich as they speak with Barbara Paluszkiewicz, of IT consultancy CDN Technologies, about HPE GreenLake's new Aruba network-as-a-service solutions, taking your cold calling game to the next level, and a fascinating product from a vendor to watch named SkyAMP. Then they're joined by Reed Warren, of M&A consultancy iT Valuations, for an in-depth conversation about when to sell and what to expect when you do. It's hair-raising stuff! Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Amazon Music: https://music.amazon.com/podcasts/a1d93194-a5f3-46d8-b625-abdc0ba032f1/ChannelPro-Weekly-Podcast More here: https://www.channelpronetwork.com/download/podcast/channelpro-weekly-podcast-episode-219-hair-or-hairless Topics and Related Links Mentioned: Barbara's podcasts - https://www.cdntechnologies.com/podcasts/ HPE Adds Aruba Networking-as-a-Service Solutions to GreenLake Platform - https://www.channelpronetwork.com/news/hpe-adds-aruba-networking-service-solutions-greenlake-platform Cold Calling 201 - https://www.channelpronetwork.com/article/cold-calling-201 Vendor to Watch: SkyAMP - https://www.channelpronetwork.com/article/vendor-watch-skyamp Rich's ICYMI plug and quickie preview of the week ahead - https://www.channelpronetwork.com/tags/icymi

Some matchups are competitive. Others not so much. And when it comes to bacon versus, well, anything, Matt, Rich, and returning guest host Brian Weiss, of ITECH Solutions, are in lockstep agreement. They also have a lot to say about why the VAM (as opposed to VAR) business model is a winner, Microsoft's total partner program rewrite, CompTIA's decision to give away ISAO access to all its MSP members, Kaseya's new Compliance Manager release, and the first appearance of desktop management in Augmentt's cloud management portfolio. Then they're joined by Charles Ferland of Lenovo for an insider's take on channel opportunities in edge computing. It's a sizzling market! Though not as good as bacon alongside scrambled eggs. Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Amazon Music: https://music.amazon.com/podcasts/a1d93194-a5f3-46d8-b625-abdc0ba032f1/ChannelPro-Weekly-Podcast More here: https://www.channelpronetwork.com/download/podcast/channelpro-weekly-podcast-episode-218-everything-vs-bacon Topics and Related Links Mentioned: Evolving Microsoft Partner Network programs for partner growth and customer success - https://blogs.microsoft.com/blog/2022/03/16/evolving-microsoft-partner-network-programs-for-partner-growth-and-customer-success/ CompTIA Offers Free ISAO Access to MSP Members - https://www.channelpronetwork.com/news/comptia-offers-free-isao-access-msp-members Kaseya Adds Employee Training, Azure Integration, and Customized Standards to Compliance Manager - https://www.channelpronetwork.com/news/kaseya-adds-employee-training-azure-integration-and-customized-standards-compliance-manager Augmentt Builds Desktop App Discovery and Security Alerts into Cloud Management Suite - https://www.channelpronetwork.com/news/augmentt-builds-desktop-app-discovery-and-security-alerts-cloud-management-suite Compliance is for Everyone - https://www.channelpronetwork.com/news/compliance-everyone Service Portfolio Management Is Key to Sustainable Revenue Growth - https://www.channelpronetwork.com/article/service-portfolio-management-key-sustainable-revenue-growth Nominations Are Open for the Fourth Annual CompTIA ChannelPro Cecilia Galvin Scholarship Award - https://www.channelpronetwork.com/article/nominations-are-open-fourth-annual-comptia-channelpro-cecilia-galvin-scholarship-award Rich's ICYMI plug and quickie preview of the week ahead - https://www.channelpronetwork.com/tags/icymi

It's dangerous out there, ma. Always use toofah. If you don't believe me, take it from Matt, Rich and returning guest host Lawrence Cruciana, of Corporate Information Technologies. They and this week's interview guest—Grayson Milbourne, security intelligence director at Webroot—have plenty to say about ransomware-as-a-service, Log4j threats, and a bunch of other reasons why none of us can have too much toofah these days. And that conversation comes after some interesting discussion of why Axcient and N-able are seeing such strong momentum around direct-to-cloud BDR, the clever new integration between Trend Micro's security software and Cowbell Cyber's insurance platform, a new vendor RFQ tool from the QuoteWerks team, and why good documentation can increase your sale value in an M&A negotiation. Trust us, the whole episode is a winnah. Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Amazon Music: https://music.amazon.com/podcasts/a1d93194-a5f3-46d8-b625-abdc0ba032f1/ChannelPro-Weekly-Podcast More here: https://www.channelpronetwork.com/download/podcast/channelpro-weekly-podcast-episode-217-tell-me-about-toofah Topics and Related Links Mentioned: Axcient Adds Backup Verification to Direct-to-Cloud BDR Solution - https://www.channelpronetwork.com/news/axcient-adds-backup-verification-direct-cloud-bdr-solution N-able Aims to be Synonymous with BDR - https://www.channelpronetwork.com/news/n-able-aims-be-synonymous-bdr Trend Micro and Cowbell Cyber Partner to Reduce Costs and Save Time on Cyber Insurance - https://www.channelpronetwork.com/news/trend-micro-and-cowbell-cyber-partner-reduce-costs-and-save-time-cyber-insurance QuoteWerks Maker Aspire Technologies Ships Real-Time Request for Quote Tool - https://www.channelpronetwork.com/news/quotewerks-maker-aspire-technologies-ships-real-time-request-quote-tool IT Documentation: Key to Streamlined, Successful M&As - https://www.channelpronetwork.com/article/it-documentation-key-streamlined-successful-mas Lawrence Cruciana's blog - https://www.corp-infotech.com/blog Infragard webinar featuring Lawrence Cruciana: The State of Security in SLTT & SMB Organizations - https://www.ntinfragard.org/events/the-state-of-security-in-sltt-and-smb-organizations NCCoE Guide: Data Integrity: Detecting and Responding to Ransomware and Other Destructive  Events - https://www.nccoe.nist.gov/data-integrity-detecting-and-responding-ransomware-and-other-destructive-events NIST/NCCoE Guide: Improving Cybersecurity of Managed Service Providers - https://www.nccoe.nist.gov/sites/default/files/legacy-files/msp-ic-project-description-draft.pdf Rich's ICYMI plug and quickie preview of the week ahead - https://www.channelpronetwork.com/tags/icymi  

So maybe mom DOES love us best, but can you blame her? We've got Matt, Rich, and returning guest host Luis Alvarez, of leading-edge solution provider Alvarez Technology Group, here to discuss Nerdio's melding of virtual and physical resource management, ThreatLocker's innovative new network access control product, Pax8's network security distribution deal with WatchGuard, and the secrets to thriving in the post-endpoint era of managed services. Then we've got Michael Schwab, co-president of D&H Distributing, with us to share his take on where the money is today in SMB technology and where it will be in the future. Looks like we ARE the boss of you now. Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Amazon Music: https://music.amazon.com/podcasts/a1d93194-a5f3-46d8-b625-abdc0ba032f1/ChannelPro-Weekly-Podcast More here: https://www.channelpronetwork.com/download/podcast/channelpro-weekly-podcast-episode-216-sibling-rivalry Topics and Related Links Mentioned: Nerdio Integrates Azure Management Tool with Microsoft Endpoint Manager - https://www.channelpronetwork.com/news/nerdio-integrates-azure-management-tool-microsoft-endpoint-manager Nerdio's Number One Competitor is…You - https://www.channelpronetwork.com/news/nerdio-s-number-one-competitor-you ThreatLocker Unveils Zero Trust Network Access Solution - https://www.channelpronetwork.com/news/threatlocker-unveils-zero-trust-network-access-solution Pax8 Adds Firewall Services from WatchGuard to Security Catalog -  Thriving in Post-Endpoint Managed Services - https://www.channelpronetwork.com/news/pax8-adds-firewall-services-watchguard-security-catalog Rich's ICYMI plug and quickie preview of the week ahead - https://www.channelpronetwork.com/tags/icymi

This show's going out to all of you who care about managed services, cybersecurity, and working with distributors. Except for YOU, Larry. Jerk. We trust the rest of you will enjoy hearing Matt, Rich, and returning guest host Bob Coppedge, of Simplex-IT, discuss Gradient MSP's new integration hub for billing reconciliation, Nodeware's vulnerability management integration with SOCSoter's SOC, the joys (er, agonies) of Microsoft's New Commerce Experience, and the secrets to building a state-of-the-art website. Not to mention the expert insider's big picture take on the past, present, and future of distribution they get from channel veteran Frank Vitagliano, CEO of the Global Technology Distribution Council (GTDC). Even Larry won't have a bad word to say about this episode. Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Amazon Music: https://music.amazon.com/podcasts/a1d93194-a5f3-46d8-b625-abdc0ba032f1/ChannelPro-Weekly-Podcast More here: https://www.channelpronetwork.com/download/podcast/channelpro-weekly-podcast-episode-215-not-larry Topics and Related Links Mentioned: Gradient MSP Introduces Integration Hub for Vendor Partners - https://www.channelpronetwork.com/news/gradient-msp-introduces-integration-hub-vendor-partners IGI CyberLabs Integrates Nodeware Vulnerability Management System with SOCSoter Platform - https://www.channelpronetwork.com/news/igi-cyberlabs-integrates-nodeware-vulnerability-management-system-socsoter-platform Get Ready for Microsoft New Commerce Experience - https://www.channelpronetwork.com/article/get-ready-microsoft-new-commerce-experience Power Up Your Website - https://www.channelpronetwork.com/article/power-your-website Global Technology Distribution Council website - https://gtdc.org/ GTDC report: Looking Beyond the Curve - https://gtdc.org/resource/looking-beyond-the-curve Bob Coppedge webinar: Co-Managed IT (CoMITs) Services overview for 2022 -  Bob Coppedge video: MSP: Co-Managed IT Options - https://www.youtube.com/watch?v=UdMSQG51oM0 Bob's co-managed IT Facebook group: Co-Managed IT services | Facebook - https://www.facebook.com/groups/CoMITs Rich's ICYMI plug and quickie preview of the week ahead - https://www.channelpronetwork.com/tags/icymi

Don't worry. If you haven't collected enough box tops to get the coveted ChannelPro Weekly secret decoder ring, you'll still enjoy this week's episode, in which Matt and Rich are joined by returning guest host Corey Kirkendoll, of 5K Technical Services. The three of them discuss LogMeIn becoming GoTo and making a push into the channel, Unitrends launching its first small office BDR appliances, and the secrets to picking an MSSP. Then they're joined by ChannelPro Managing Editor Colleen Frye to congratulate Oli Thordarson, president and CEO of Alvaka Networks and ChannelPro's just-crowned Peer of the Year for 2022. You won't need a decoder ring to figure out why he won, either, once you've heard him speak about his business. Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Amazon Music: https://music.amazon.com/podcasts/a1d93194-a5f3-46d8-b625-abdc0ba032f1/ChannelPro-Weekly-Podcast More here: https://www.channelpronetwork.com/download/podcast/channelpro-weekly-podcast-episode-213-secret-decoder-ring Topics and Related Links Mentioned: LogMeIn Introduces New Name, IT Management Tool, and Partner Program - https://www.channelpronetwork.com/news/logmein-introduces-new-name-it-management-tool-and-partner-program Unitrends Launches Small Office BDR Appliances - https://www.channelpronetwork.com/news/unitrends-launches-small-office-bdr-appliances 8 Tips for Choosing an MSSP - https://www.channelpronetwork.com/article/8-tips-choosing-mssp The ChannelPro Network Announces Annual Peer of the Year Award - https://www.channelpronetwork.com/news/channelpro-network-announces-annual-peer-year-award Building a Rapid Response Brand by Oli Thordarson - https://www.channelpronetwork.com/article/building-rapid-response-brand Meet the 2022 Peer of the Year Nominees - https://www.channelpronetwork.com/hub/meet-2022-peer-year-nominees Rich's ICYMI plug and quickie preview of the week ahead - https://www.channelpronetwork.com/tags/icymi

Mmmm, nothing beats the intoxicating aroma of good salesmanship. Listen to Matt, Rich, guest host Lisa Shorr (of Secure Future Tech Solutions and Shorr Success) speak with sales expert Keith Lubner (of Sales Gravy), and you'll see what we mean. Don't miss out on the conversation about ID Agent turning its security awareness training tool into a standalone product, Sophos breaking into zero-trust network access, and Lenovo's high-performance computing-as-a-service offering either, not to mention Lisa's recent article on running your business with emotional intelligence. Smells like good stuff to us! Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Amazon Music: https://music.amazon.com/podcasts/a1d93194-a5f3-46d8-b625-abdc0ba032f1/ChannelPro-Weekly-Podcast More here: https://www.channelpronetwork.com/download/podcast/channelpro-weekly-podcast-episode-212-eau-de-salesman Topics and Related Links Mentioned: Lisa Shorr's Brand Bytes blog - https://www.channelpronetwork.com/blog/lisa-shorr-brand-bytes Lisa's personal brand training course - https://msp.shorrsuccess.com/personalbrand ID Agent Turns BullPhish ID Security Training Solution Into Stand-Alone Product - https://www.channelpronetwork.com/news/id-agent-turns-bullphish-id-security-training-solution-stand-alone-product Sophos Enters Zero-Trust Network Access Market - https://www.channelpronetwork.com/news/sophos-enters-zero-trust-network-access-market Lenovo Adds High-Performance Computing to TruScale As-a-Service Program - https://www.channelpronetwork.com/news/lenovo-adds-high-performance-computing-truscale-service-program "The Five Ways I Use Emotional Intelligence to Keep My MSP Strong Through the Pandemic," by Lisa Shorr - https://www.channelpronetwork.com/blog/entry/five-ways-i-use-emotional-intelligence-keep-my-msp-strong-through-pandemic Fanatical Prospecting: The Ultimate Guide to Opening Sales Conversations and Filling the Pipeline by Leveraging Social Selling, Telephone, Email, Text, and Cold Calling, by Jeb Blount - https://www.amazon.com/dp/1119144752/ref=redir_mobile_desktop Sales EQ: How Ultra High Performers Leverage Sales-Specific Emotional Intelligence to Close the Complex Deal, by Jeb Blount -https://www.amazon.com/dp/1119312574/ref=redir_mobile_desktop Rich's ICYMI plug and quickie preview of the week ahead - https://www.channelpronetwork.com/tags/icymi

Nothing says old school cool quite like a Rolodex. Just ask Matt, Rich, and guest host Esteban Blanco, of Blanco I.T. But first, ask them about Datto buying EDR vendor Infocyte, the new education PCs from HP, and predictions for IT in 2022, because they have lots to say about all that and more. Then they're joined by Rex Frank, vice president of academy at Pax8, to discuss the importance of building plans for what you'll do after an exit into your exit plan, to avoid emotional and financial stress. If you're old enough to know what a Rolodex is, or maybe even own one, you need to hear this conversation. Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Amazon Music: https://music.amazon.com/podcasts/a1d93194-a5f3-46d8-b625-abdc0ba032f1/ChannelPro-Weekly-Podcast More here: https://www.channelpronetwork.com/download/podcast/channelpro-weekly-podcast-episode-210-pockets-fun Topics and Related Links Mentioned: Register for the 2022 ChannelPro SMB Forum in Newark, NJ! Use Promo Code CPVIP - https://cvent.me/N9Mqyn Datto Buys EDR Vendor Infocyte - https://www.channelpronetwork.com/news/datto-buys-edr-vendor-infocyte HP Introduces PCs and Webcams for a New Era of Education - https://www.channelpronetwork.com/news/hp-introduces-pcs-and-webcams-new-era-education Welcome to the Year of the Predictable - https://www.channelpronetwork.com/article/welcome-year-predictable Post-Exit Exit Planning - https://www.channelpronetwork.com/article/post-exit-exit-planning The Celebrant Singers - http://www.celebrants.org/ Rich's ICYMI plug and quickie preview of the week ahead - https://www.channelpronetwork.com/tags/icymi

The forecast for this episode? Continuing business-building insights and information with pockets of fun. That's courtesy of Matt, Rich, and returning guest host Dave Seibert, of channel pro IT Innovators and the SMB TechFest event series. Together, they discuss leadership changes at Ingram Micro, a first-ever line of network switches from Sophos, new vulnerability management functionality for Log4j from Nodeware, and the secrets of successful social media marketing. Then they're joined by Justin Gilbert of Zix for an informative conversation about Microsoft's New Commerce Experience and its implications for members of the Cloud Solution Provider program. Arguably not the most fun topic, but definitely timely. Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Amazon Music: https://music.amazon.com/podcasts/a1d93194-a5f3-46d8-b625-abdc0ba032f1/ChannelPro-Weekly-Podcast More here: https://www.channelpronetwork.com/download/podcast/channelpro-weekly-podcast-episode-210-pockets-fun Topics and Related Links Mentioned: Find out what the Microsoft New Commerce Experience (NCE) means for you - https://bit.ly/NCEOpenText New Ingram CEO to Channel Pros: “We're Going to Continue to Make Investments Around Helping our Partners” - https://www.channelpronetwork.com/news/new-ingram-ceo-channel-pros-we-re-going-continue-make-investments-around-helping-our-partners Sophos Adds Switches to Network Appliance Portfolio - https://www.channelpronetwork.com/news/sophos-adds-switches-network-appliance-portfolio IGI CyberLabs Equips Nodeware Solution to Find Log4j Exposures GitHub post on Log4j - https://github.com/NCSC-NL/log4shell/blob/main/software/README.md Social Work: Maximizing Social Media for Business Results - https://www.channelpronetwork.com/article/social-work-maximizing-social-media-business-results Microsoft's Upcoming Updates: What to Expect from Changes - https://www.channelpronetwork.com/article/microsoft-s-upcoming-updates-what-expect-changes Justin Gilbert's email address: jgilbert@appriver.com Dave's museum pick: Antique Silicon Wafers Matt's Tech Pick: Intel Core i7-12700K - https://www.intel.com/content/www/us/en/products/sku/134594/intel-core-i712700k-processor-25m-cache-up-to-5-00-ghz/specifications.html Rich's ICYMI plug and quickie preview of the week ahead - https://www.channelpronetwork.com/tags/icymi

Not eager to work in the office again? We know something that might change your mind. We also know that you'll enjoy listening in as Matt, Rich, and guest host Nancy Sabino, of Synetek Solutions, discuss Nerdio's new Azure Virtual Desktop continuity features, why AWS users probably wish they had something like that this week, new SD-WAN and SASE services from Aryaka and Aruba, and new email security plans from Barracuda. That's all followed by a conversation with Amy De Salvatore, vice president of business development and strategic alliances at security-focused venture capital firm NightDragon, about the security market, the keys to strong relationships between security vendors and security partners, and more. Sweet! Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Amazon Music: https://music.amazon.com/podcasts/a1d93194-a5f3-46d8-b625-abdc0ba032f1/ChannelPro-Weekly-Podcast More here: https://www.channelpronetwork.com/download/podcast/channelpro-weekly-podcast-episode-209-cookie-bait Topics and Related Links Mentioned: The Human Condition: Article by Nancy Sabino on trust-based customer relationships - https://www.channelpronetwork.com/article/human-condition Nerdio Adds BDR Features for Azure Virtual Desktop to Nerdio Manager - https://www.channelpronetwork.com/news/nerdio-adds-bdr-features-azure-virtual-desktop-nerdio-manager Aruba Introduces Appliance-Free Networking Solution for Home and Small Offices - https://www.channelpronetwork.com/news/aruba-introduces-appliance-free-networking-solution-home-and-small-offices Aryaka Announces Managed SD-WAN and SASE Services - https://www.channelpronetwork.com/news/aryaka-announces-managed-sd-wan-and-sase-services Barracuda Revamps Email Security Plans - https://www.channelpronetwork.com/news/barracuda-revamps-email-security-plans Rich's ICYMI plug and quickie preview of the week ahead - https://www.channelpronetwork.com/tags/icymi