Podcasts about techs

In today's episode of the Tactical Dent Tech Podcast, I'm diving into one of the biggest decisions any PDR shop owner or hail tech will face: Do you train your own technicians… or hire experienced ones? There are pros and cons to both, and after years of training dent techs, running hail operations, and building teams, I want to break down the realities that nobody talks about. We get into: The pros and cons of training your own PDR technicians Why experienced techs cost more — and why they're often worth it The hidden cost of speed, production, and cleanup work Why new techs need years to develop efficiency How to spot people worth investing in Why hiring people with other valuable skill sets matters Training during hail season vs downtime The reality of loyalty in business Why every business owner needs to hope for the best but prepare for the worst I also talk about recent experiences training technicians during hail season, how we structure growth inside the shop, and why investing in the right people can completely change the trajectory of your business. The truth is — building a strong hail team isn't just about finding talent. It's about developing systems, creating opportunities, and understanding where experience actually matters. Whether you're trying to scale your shop, hire your first technician, or debating if training someone is even worth it, this episode is for you. Topics Discussed: Paintless Dent Repair (PDR), hail damage repair, PDR technician training, hiring dent techs, wholesale PDR, hail teams, scaling a dent business, PDR shop management, dent repair staffing, technician development, PDR mentoring, hail season operations, building a PDR business, dent technician pay structures, training vs hiring.

In this episode of the HVAC Know It All Podcast, host Gary McCreadie continues his conversations with Jim Fultz, National Technical Training Manager at Copeland, and Joshua Souders, Manager Product Management at Copeland, about airflow, static pressure, and modern diagnostic tools. In Part 2, they talk about how AI and smart technology are changing the HVAC industry. They explain how tools like Scout AI give technicians fast access to accurate product data, helping them find parts, check specs, and work more efficiently on site. The discussion also covers how connected equipment and predictive monitoring are starting to detect issues early and support better service decisions. Gary, Jim, and Joshua share their thoughts on whether AI could replace technicians and agree that it will only support their work, not take their place. They also talk about how homeowners may try simple fixes, but most will still rely on skilled professionals for safe and reliable service.  Gary, Jim, and Joshua discuss how AI tools and connected systems are improving efficiency for HVAC technicians. They explain how Scout AI gives quick access to compressor data, parts, and local availability, helping techs save time on the job. The conversation also covers how smart equipment and sensors can detect issues early and send alerts for possible failures. They talk about how AI may support faster diagnostics but still relies on a technician's skill to confirm problems. They finish by explaining that while some homeowners may try simple fixes, most will still depend on trained professionals for safe and reliable service. Expect to Learn: How AI tools like Scout AI help technicians quickly find compressor data and correct parts. How using mobile apps can improve speed and efficiency while working on-site. How connected equipment can detect issues early and send alerts about system problems. Why AI is a support tool that helps guide troubleshooting, not replace technician skills. Most homeowners still rely on professionals, even as information and tools become easier to access. Episode Highlights:  [00:00] - Sponsor: Factory Direct Filters ad [00:42] - Intro to Jim Fultz and Joshua Souders in Part 02  [02:27] - Scout AI: Uses Copeland's internal documents, not the web [04:57] - Gary's story: Finding a crankcase heater part number via app [09:07] - Will equipment predict failures and auto-alert technicians? [12:44] - Will homeowners use AI to DIY and skip technicians? [15:56] - "AI is a tool, not a solution" - can't replace human senses [19:10] - Oil change analogy (most hire pros)   This Episode is Kindly Sponsored by: Cintas: https://www.cintas.com/hvacknowitall Cool Air Products: https://www.coolairproducts.net/ Factory Direct Filters: https://www.factorydirectfilters.com/ SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guests Jim Fultz and Joshua Souders on:  LinkedIn - Jim Fultz: https://www.linkedin.com/in/jimdfultz/   LinkedIn - Joshua Souders: https://www.linkedin.com/in/joshua-souders-902b448b/   LinkedIn - Copeland: https://www.linkedin.com/company/copeland/    Follow the Host on: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/  LinkedIn - HVAC Know It All Inc.: https://www.linkedin.com/company/hvac-know-it-all-inc Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/   Instagram: https://www.instagram.com/hvacknowitall1/  Follow the Podcast on:  YouTube: https://www.youtube.com/@HVACKnowItAll   Spotify: https://open.spotify.com/show/6LCBJGw0EHG03rdWHxUMce  Apple Podcast: https://podcasts.apple.com/us/podcast/hvac-know-it-all-podcast/id1359253455 

Comece seu dia com todas as informações essenciais para a abertura da bolsa com o Morning Call da Genial! O time da Genial comenta sobre as bolsas asiáticas, europeias e o futuro do mercado americano, além da expectativa para os mercados de ações, câmbio e juros. O Morning Call da Genial é transmitido, de segunda a sexta, às 8h45. Ative as notificações do programa e acompanhe ao vivo!

In this episode of the HVAC Know It All Podcast, host Gary McCreadie is joined by Jim Fultz, National Technical Training Manager at Copeland, and Joshua Souders, Manager Product Management at Copeland,  to talk about how AI is starting to impact the HVAC industry and how technicians can use it in their daily work. They explain that AI is a helpful tool, not a replacement for skilled workers, and highlight how it can improve efficiency in both the field and the office. The conversation covers how AI gathers information, its limits in troubleshooting, and the importance of understanding where answers come from. Gary, Jim, and Joshua also discuss real examples, tools like Copeland's Scout AI, and how new technicians can use AI to learn faster while still building strong fundamentals. In this conversation, Jim and Joshua explain how AI is being used in the HVAC industry and how technicians can apply it in their daily work. They describe how AI gathers information from different sources and can help with troubleshooting, while still depending on the quality of the input it receives. Jim, Joshua, and Gary discuss tools like ChatGPT and Copeland Scout AI, along with real examples of using AI to solve field problems. They also cover how AI can improve efficiency in the office and field, and how technicians should use it as a support tool while continuing to build strong knowledge and skills. Expect to Learn: How AI is being used in the HVAC industry and why it is becoming more common. How tools like ChatGPT and Copeland Scout AI can help with troubleshooting. How AI gathers information from sources like forums, videos, and online discussions. How technicians can use AI to improve efficiency in both field and office tasks. How to use AI as a support tool while still building strong technical knowledge.   Episode Highlights:  [00:00] - Sponsor Ad: Factory Direct Filters [00:42] - Intro to Jim Fultz and Joshua Souders in Part 1 [02:26] - AI in HVAC - controversial but inevitable [02:59] - AI is only as good as its input data [05:32] - AI is a tool - learn it or fall behind [07:46] - Used ChatGPT to solve a real burst pipe investigation [11:28] - AI scours forums & Reddit for answers instantly [15:53] - How can new techs use AI instead of calling the boss [20:38] - Copeland's Scout AI - voice-powered lookups in the field This Episode is Kindly Sponsored by: Cintas: https://www.cintas.com/hvacknowitall Cool Air Products: https://www.coolairproducts.net/ Factory Direct Filters: https://www.factorydirectfilters.com/ SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guests Jim Fultz and Joshua Souders on: LinkedIn - Jim Fultz: https://www.linkedin.com/in/jimdfultz/ LinkedIn - Joshua Souders: https://www.linkedin.com/in/joshua-souders-902b448b/ LinkedIn - Copeland: https://www.linkedin.com/company/copeland/ Follow the Host on: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/  Instagram: https://www.instagram.com/hvacknowitall1/  Follow the Podcast on: YouTube: https://www.youtube.com/@HVACKnowItAll Spotify: https://open.spotify.com/show/6LCBJGw0EHG03rdWHxUMce Apple Podcast: https://podcasts.apple.com/us/podcast/hvac-know-it-all-podcast/id1359253455 

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEShop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityUtilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.Click here to get started: https://geni.us/PartsTechTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros! Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros In this episode, Lucas Underwood and David Roman are joined by Charles Burke and Luke Murray from the Worldpac Training Institute. The conversation focuses on the importance of mentorship and structured apprenticeship programs in the automotive industry, the challenges of reaching and engaging more shop owners with effective training and business resources, and the personal impact of mentorship—both in the industry and in personal life.00:00 Transitioning from technical to business training05:42 Grounded from flying career09:44 Choosing movies before streaming12:41 Becoming a BMW instructor14:04 Focus on mentor training18:43 Mentorship and training apprentices19:46 Creating a custom apprenticeship program23:10 The importance of effective mentorship28:29 Building ASTA through community sharing31:50 Explaining profit margins simplistically33:25 Helping others with industry insights38:01 Funny story about Chris Chesney39:21 Spreading the word about free training42:11 Passion-driven learning benefits

Episode #1365: Trump weighs in on right-to-repair after meeting with auto industry leaders, Ford invests heavily in solving its technician shortage, and how back to school shopping is already happening. Show Notes with links: A surprising right-to-repa...

Thanks to our Partners, NAPA Auto Care and NAPA TRACS Watch Full Video Episode Host Carm Capriotto welcomes Chris Lawson, founder of Technician Find, to discuss one of the biggest challenges facing independent auto repair shops today: finding and keeping great technicians. Chris explains why many shop owners fall into what he calls "fire alarm syndrome," waiting until a technician leaves before starting the hiring process. That reactive approach often leads to rushed decisions, poor hires, and ongoing turnover. Instead, he advocates for an "Always Be Recruiting" mindset, where shops continuously build relationships with potential candidates long before they have an opening. The conversation explores practical strategies for becoming a destination workplace, creating a recruiting pipeline, and building a culture that attracts top talent in a competitive market. What You'll Learn Why reactive hiring creates costly staffing problemsHow to build a bench of pre-qualified technicians before you need themWhy becoming "10-mile famous" can help attract both technicians and customersHow culture-focused marketing can outperform traditional help-wanted adsThe three things technicians value most: respect, growth, and compensationWhy sign-on bonuses often fail and how to structure them more effectivelyPractical ways to engage passive candidates who are not actively job huntingResources available through Chris Lawson's free online community for shop owners The best time to recruit a technician is before you need one. Shops that continuously market their culture, build relationships with local talent, and maintain a pipeline of qualified candidates are better positioned to grow, avoid staffing emergencies, and create a workplace where top technicians want to stay. Recruiting is no longer an occasional task. It is an ongoing business strategy. Chris Lawson, TechnicianFind.Com Love your shop? Stay, but stay ready. Auto techs join to level up, find good shops, and keep tabs on top indie jobs nationwide. Techs only. No BS. Independent Wrench Jobs: https://www.skool.com/independentwrenchjobs Finding Technicians Part 1- Chris Lawson [RR 803]: https://remarkableresults.biz/remarkable-results-radio-podcast/e803/ Finding Technicians Part 2 – Chris Lawson [RR 816]: https://remarkableresults.biz/remarkable-results-radio-podcast/e816/ Technician Attraction Blueprint [RR 921]: https://remarkableresults.biz/remarkable-results-radio-podcast/e921/ Attract, Develop, and Retain Top Automotive Talent [CC 113]: https://remarkableresults.biz/remarkable-results-radio-podcast/cc113/ Beyond Babysitters: Developing Strong Managers and Financial Transparency [RR 1076]: https://remarkableresults.biz/remarkable-results-radio-podcast/e1076/ Thanks to our Partners, NAPA Auto Care and NAPA TRACS Learn more about NAPA Auto Care and the benefits of being part of the NAPA family by visiting https://www.napaonline.com/en/auto-care NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/ Connect with the Podcast: Visit the Website: https://remarkableresults.biz/ Subscribe on YouTube: https://www.youtube.com/carmcapriotto Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/ Follow on LinkedIn: https://www.linkedin.com/in/carmcapriotto/ Follow on Instagram: https://www.instagram.com/remarkableresultsradiopodcast/ Join Our Virtual Toastmasters Club: https://remarkableresults.biz/toastmasters Join Our Private Facebook Community: https://www.facebook.com/groups/1734687266778976 Join our Insider List: https://remarkableresults.biz/insider All books mentioned on our podcasts: https://remarkableresults.biz/books Our Classroom page for personal or team learning: https://remarkableresults.biz/classroom Special episode collections: https://remarkableresults.biz/collections Buy Me a Coffee: https://www.buymeacoffee.com/carm The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/ Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/ Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/ Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/ The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/ The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/

A brief look at financial markets with Bokor In the Morning brought to you by Steve Bokor at Ventum Financial Corp. a member of SIPC

How often are your technicians quoting work before the customer understands why it matters? When techs rely on jargon-heavy explanations or quote work before building value, homeowners can push back or walk away without seeing why the repair matters. In this episode of Cracking the Code, Russ Horrocks shares lessons from the road after working directly with HVAC technicians and comfort advisors in the field. He explains why customer trust starts with clear communication, how technicians can make recommendations easier for homeowners to understand and why building value before quoting work is critical to protecting your reputation and building long-term satisfied customers.The post What HVAC Techs Need to Win More Work first appeared on My Contractor University | Dashboard.

In this episode, HVAC veteran Adam Mufich of National Comfort Institute (NCI) pulls back the curtain on one of the industry's most overlooked problems: the majority of residential HVAC systems in the United States are not delivering the correct amount of airflow. Drawing on decades of hands-on experience, Adam opens up about his own journey from confident installer to humbled diagnostician, sharing the moment he started measuring his systems and realized how much he had been getting wrong. His candor and expertise make this a must-listen for any HVAC professional serious about doing better work. Adam walks listeners through a sobering picture painted by a Department of Energy study covering 44 research projects across the country. The data reveals that between 50 and 93 percent of systems tested moved less than the minimum 350 CFM per ton of capacity, and between 67 and 100 percent of systems leaked more than 100 CFM to the outside. Equipment oversizing is rampant, with some studies showing that up to 93 percent of systems exceed what Manual J calculations would call for. The ripple effects are enormous: compressor failures, blown blower motors, cracked heat exchangers, wasted energy, and homeowners who are simply not comfortable in their own homes. Adam argues that the single most powerful fix is also the most underused one — properly sizing the equipment in the first place. The bulk of the episode dives into two distinct approaches NCI teaches for addressing these problems. The first is the Air Upgrade, a targeted set of repairs focused near the equipment to reduce static pressure and increase fan airflow. This includes reworking the filter system (a commonly undersized 16x25x1 filter can triple the allowed pressure budget on its own), improving duct fittings with lower equivalent lengths, cleaning evaporator coils and blower wheels, adjusting fan speed, and sealing duct joints. The second approach is full Duct Optimization, a more comprehensive renovation that addresses the entire duct system, incorporates Manual D calculations, installs balancing dampers, improves insulation, and uses tools like flow hoods and MeasureQuick to verify that every room in the house is receiving the correct airflow and BTUs. Adam also spends time on the practical and human side of this work — how to talk to homeowners, how to prioritize what matters to them, and how to overcome the very real obstacles that keep technicians from doing thorough airflow work. He addresses everything from fear of opening walls (his solution: build relationships with drywall contractors and offer turnkey repairs) to the simple but powerful mindset shift of treating airflow as something to be measured, not felt with your hand. His closing message is clear: the tools and methods exist, the training is available, and virtually every house in the country has a problem worth solving. The only thing standing in the way is the willingness to do it right. Topics Covered The current state of the HVAC industry based on a DOE meta-analysis of 44 studies Why equipment oversizing is the number one contributor to airflow problems and how to address it How a 50 percent oversized AC system can increase energy consumption by up to 91 percent (per the ASME Journal of Sustainable Buildings) Tools for proper load calculations, including Ample Energy and Conduit apps Why most systems are not moving enough airflow and what the consequences are (heat exchanger failures, compressor failures, comfort complaints) Duct leakage to the outside and its effects on comfort, indoor air quality, and building pressurization The four pillars of NCI's approach: safe, healthy, comfortable, and efficient systems The Air Upgrade approach: targeted repairs near the equipment to reduce static pressure and increase fan airflow The Duct Optimization approach: full duct system renovation with balanced airflow to every room Static pressure profiling: taking four measurements (before/after filter and before/after coil) to pinpoint restrictions Static pressure budgets and how to use them to identify which part of a system is the biggest problem Fan Law 2 as a planning tool to predict system performance before making changes The TrueFlow Grid and its forecasting feature for planning equipment changes Filter sizing and its massive impact on total external static pressure Duct fitting equivalent lengths and how to reduce resistance near the equipment Sealing duct joints and why it adds static pressure that must be planned for The importance of rechecking and adjusting refrigerant charge after any airflow improvement Air balancing with a flow hood to verify delivered CFM at every register Measuring delivered BTUs using tools like MeasureQuick, JobLink, and NCI's ComfortMax workflow Overcoming obstacles: technician buy-in, access to ducts in walls, attic space limitations, and homeowner hesitation Building relationships with drywall contractors to offer turnkey duct repair solutions Why airflow is invisible and why measuring it is non-negotiable   To learn more about NCI and its training offerings, visit https://www.nationalcomfortinstitute.com/. Watch Adam Mufich's previous symposium session, Fan Law 2 for Techs, at https://www.hvacrschool.com/videos/fan-law-2-for-techs-with-adam-mufich/.  Have a question that you want us to answer on the podcast? Submit your questions at https://www.speakpipe.com/hvacschool. Purchase your tickets or learn more about the 7th Annual HVACR Training Symposium at https://hvacrschool.com/symposium. Subscribe to our podcast on your iPhone or Android. Subscribe to our YouTube channel. Check out our handy calculators here or on the HVAC School Mobile App for Apple and Android.

Learn more about Refrigeration Mentor Customized Technical Training Programs at www.refrigerationmentor.com/courses Join the Refrigeration Mentor Hub here In this episode, I'm breaking down 5 core electrical troubleshooting tips to help refrigeration technicians solve issues faster and more confidently. These encompass electrical sequence of operation, checking and verifying voltage, wiring diagrams and using yoru understanding of mechanical problems to uncover the cause of electrical failures.  Electrical systems are so important to understand in refrigeration because this is where techs spend a large amount of time on service calls. In this episode, we discuss: (00:48) Why Refrigeration Electrical Knowledge Matters (01:58) Electrical Sequence Of Operation (04:41) Voltage Testing Basics (08:07) Voltage Drop Tricks (09:01) Tracing Circuits Methodically (11:20) Relationship Between Electrical and Mechanical Problems Helpful Links & Resources: Episode 371. A 6-Step Process for Faster Electrical Troubleshooting Episode 323. Electrical Troubleshooting 101 Episode 296. Electrical Troubleshooting in Refrigeration  

As plataformas digitais podem ser responsabilizadas por golpes, anúncios falsos e conteúdos criminosos publicados na internet mesmo sem ordem judicial? O novo decreto do governo federal que atualiza a regulamentação do Marco Civil da Internet reacendeu o debate sobre a responsabilidade das big techs no Brasil e levantou dúvidas sobre liberdade de expressão, moderação de conteúdo e combate a fraudes online. No novo episódio do Podcast Canaltech, Fernanda Santos conversa com a advogada Camila Giacomazzi Camargo, especialista em Direito Digital da Andersen Ballão Advocacia, para explicar o que muda na prática com as novas regras. No papo, elas discutem: como funcionava a responsabilização das plataformas até agora; o que significa o “dever de cuidado” das big techs; impactos para golpes patrocinados e anúncios falsos; os desafios envolvendo inteligência artificial e deepfakes; e os limites entre segurança digital e liberdade de expressão. Você também vai conferir: Tesla lança bola de futebol futurista inspirada na Copa do Mundo, Meta lança app para disputar espaço com Reddit e Discord e Samsung cria nova memória que promete acelerar celulares com IA. Este podcast foi roteirizado e apresentado por Fernanda Santos e contou com reportagens de João Melo, André Magalhães e Nathan Vieira. A trilha sonora é de Guilherme Zomer, a edição de Yuri Sousa e a arte da capa é de Erick Teixeira.See omnystudio.com/listener for privacy information.

Prepare-se para a segunda metade do dia sabendo de tudo que mexeu com o mercado nas primeiras horas do pregão. Informação e análise com Roberto Motta. O Resumo da Manhã é transmitido de segunda a sexta, às 13h. Ative as notificações do programa e acompanhe ao vivo!

Send us Fan MailToday we talk to Lauren from @ohnails.bylaurenShe has an incredible event for nail techs coming up GET TICKETS HEREHome-start - websiteMind Charity - websiteNail order have an incredible range of products join them TODAY 11- 4 ON TIKTOK FOR MAJOR DEALS AND DISCOUNTSyou can save money site wide with the code CLAW10Instagram: @nailorderTikTok: @nailorderwebsite www.nailorder.co.ukYouTube https://www.youtube.com/@nailorderPlease subscribe to our YouTube channel - CLICK HEREClawgasmic membership - The Clawgasmic nail network - CLICK HERETo contact Chan for ad enquiries chan@clawgasmic.comfollow us on Instagram https://www.instagram.com/clawgasmic/subscribe to our YouTube https://www.youtube.com/c/clawgasmicJoin our family www.clawgasmic.comMusic: Music from #Uppbeat (free for Creators!):https://uppbeat.io/t/ra/energizerLicense code: B7SMOYOU92ORL3Z3

In this episode of the HVAC Know It All Podcast, host Gary McCreadie is joined by Daniel Carrillo, Technical Sales and Training Expert at Airzone Control, to talk about A2L refrigerants, VRF zoning, and how new mitigation standards are changing HVAC system design. They discuss the challenges of using A2L equipment in residential and commercial spaces, how zoning systems can help improve airflow and safety, and why proper training is important for contractors. The conversation also covers common installation issues, communication errors, wiring practices, and how ducted zoning systems can improve comfort, efficiency, and room-by-room temperature control. In this conversation, Daniel and Gary discuss how A2L refrigerants are changing HVAC system design and why new mitigation standards are important for safety and airflow control. Daniel explains how zoning systems can help manage refrigerant dilution, improve comfort, and support better efficiency in VRF and ducted applications. Daniel and Gary also cover common installation issues, communication errors, wiring practices, and the importance of proper training when working with advanced zoning equipment and A2L systems. Expect to Learn: How A2L refrigerants are changing HVAC equipment and installation standards. How mitigation standards help improve safety and refrigerant dilution in occupied spaces. How zoning systems can improve comfort, airflow control, and energy efficiency. How communication errors and wiring issues can affect VRF and zoning equipment. How proper training and support can help contractors work with advanced HVAC systems.   Episode Highlights:  [00:00] - Sponsor Ad: Factory Direct Filters [00:42] - Intro to Daniel Carrillo in Part 1 [03:00] - A2L is slightly flammable, brings new regulations and mitigation standards [06:26] - How A2L affects VRF zoning - ductwork helps comply vs. wall mounts [09:32] - Top tech support tips: same supplier, training, don't fear calling [11:24] - Most common field issue: communication errors from loose connections [15:03] - Advantages of ducted zoning: fine-tuned air, no oversizing, better humidity control [19:08] - Four-room example - each room has its own climate, unused rooms get no air This Episode is Kindly Sponsored by: Cintas: https://www.cintas.com/hvacknowitall Cool Air Products: https://www.coolairproducts.net/ Factory Direct Filters: https://www.factorydirectfilters.com/ SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest Daniel Carrillo on: LinkedIn: https://www.linkedin.com/in/daniel-carrillo-922262305/ Airzone Control - LinkedIn Profile: https://www.linkedin.com/company/airzonecontrol/ Airzone Control - Website: https://www.airzonecontrol.com/as/en/    Follow the Host on: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ LinkedIn - HVAC Know It All Inc.: https://www.linkedin.com/company/hvac-know-it-all-inc Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/  Instagram: https://www.instagram.com/hvacknowitall1/  Follow the Podcast on: YouTube: https://www.youtube.com/@HVACKnowItAll Spotify: https://open.spotify.com/show/6LCBJGw0EHG03rdWHxUMce Apple Podcast: https://podcasts.apple.com/us/podcast/hvac-know-it-all-podcast/id1359253455

Today I have the amazing session manicurist Ama Quashie as my guest.Ama Quashie is a next level nail artist who has perfected the nails of Pink, Solange, Michaela Coel, Zoe Kravitz, Lenny Kravitz and many more.Her work has been seen in British, French and American Vogue as well as W magazine, The Gentlewoman, Dazed... she's worked on campaigns for Bottega Veneta, Saint Laurent, Prada, Loewe – the list goes on and on, and she's also the go-to key manicurist when it comes to fashion week shows.Interestingly, Ama is also the only manicurist in the Business of Fashion 500, a list that chronicles the best of the best when it comes to the people shaping the fashion industry. So there's definitely a bigger conversation to be had there, and we get into the issues that manicurists often face in an industry that doesn't always give them the credit they deserve.In this episode Ama talks about the level of professionalism that is needed in the fashion industry and how you also need to learn how to put yourself forward and knowing how to balance the two. Of course she also talks about those stunning Chanel mermaid nails and shares on the brilliance and warmth of Creative Director Matthieu Blazy himself.Follow Ama on Instagram: https://www.instagram.com/amaquashie/Follow me on Instagram: https://www.instagram.com/charisse_kenion/Subscribe to The Charisse Report: https://thecharissereport.substack.com/Subscribe to my YouTube channel: https://www.youtube.com/@TheCharisseReport 

Dan Haxton's first golf job as a 14-year old included five eight-hour shifts each week filling divots. He's now the equipment manager at a famed club. He takes Trent inside the hustle of work life at Congressional Country club.

No Falando de Nada de hoje, comentamos o primeiro evento de MMA da Netflix e como a empresa continua expandindo suas apostas em transmissões ao vivo.Também falamos sobre as mudanças nos eventos Upfront e o que isso revela sobre o mercado publicitário e o futuro da televisão. Além disso, debatemos como está a divisão de consumo de mídia nos EUA.Seja um membro da Guilda dos Tagarelers e participe das pautas semanais:https://www.youtube.com/channel/UCa8ekYf6l76ikQszoMYuHkw/join00:00 - Começou o Falando de Nada03:11 - Michel foi ver Mortal Kombat06:26 - He-Man vai ser uma bomba?08:07 - Rolezinhos Gastronômicos09:43 - Os eventos Upfront estão mudando16:45 - O primeiro Evento de MMA da Netflix27:09 - Como está a divisão de consumo de mídia nos EUA30:54 - Sobre a lei de cotas de tela nacional37:28 - Perguntinhas MarotasQuer enviar um Pix da Alegria? Entre em contato com nosso produtor @bclemente22 no Instagram!✉ Quer mandar sua sugestão de pauta ou dúvida? Envie um e-mail para

Confira nesta edição do JR 24 Horas: O governo federal assinou nesta quarta-feira (20) dois decretos que criam novas regras para o funcionamento das plataformas digitais no Brasil, as chamadas big techs. Os decretos atualizam a regulamentação do Marco Civil da Internet e ampliam a responsabilidade das plataformas sobre conteúdos ilícitos. Entre as mudanças estão a obrigação de as empresas armazenarem dados para identificar autores de publicações irregulares, remover conteúdos após notificação e manter canais de denúncia. As plataformas também terão que informar os usuários sobre as medidas adotadas. E ainda: Ministro Alexandre de Moraes cobra medidas para a extradição da ex-deputada Carla Zambelli.

Ypê pede que produtos afetados não sejam usados e reafirma reembolso. Suspensão determinada pela Anvisa atinge lava-roupas, lava-louças e desinfetantes com final de lote 1. Suspeito de matar namorada em Belo Horizonte tentou oficializar relacionamento após crime; vítima tinha herdado apartamento de R$ 900 mil do pai. Levantamento feito pelo g1 mostra que ONG da produtora de filme de Bolsonaro apresentou R$ 16,5 milhões em notas irregulares em contrato de wi-fi com Prefeitura de São Paulo. Governo federal lança linha de crédito pra financiar carros destinados a motoristas de aplicativo e taxistas. Lula endurece regras para big techs, que podem ser punidas se não excluírem posts criminosos.

O governo estabeleceu novas regras para as plataformas digitais no Brasil. As big techs serão punidas se não removerem conteúdo criminoso das redes sociais. A Câmara dos Deputados aprovou o projeto que libera o disparo em massa de mensagens de candidatos durante as eleições e que afrouxa o controle sobre verbas públicas para partidos políticos. Em depoimento à Polícia Federal, a empresária Roberta Luchsinger negou repasse de pagamento de lobista do INSS a Fábio Luís Lula da Silva. A Justiça dos Estados Unidos acusou criminalmente por homicídio Raúl Castro, ex-presidente de Cuba. Em Pequim, terminou sem acordo o encontro de Rússia e China para a construção de um novo gasoduto.

Dan Haxton entered the golf industry as a 14-year-old working five eight-hour shifts per week filling divots. He's now the equipment manager at a famed club. He takes Trent inside the hustle of work life at Congressional Country Club.

Dan Haxton's first golf job as a 14-year-old included five eight-hour shifts each week filling divots. He's now the equipment manager at a famed club. He takes Trent inside the hustle of work life at Congressional Country Club.

In this episode, John Highley breaks down how AI—specifically ChatGPT—is completely changing the way dent techs handle marketing, branding, and customer materials. This isn't theory. This is real-world use during a hailstorm—when speed matters, materials run out, and you need solutions right now.

How do great techs become successful owners? It all begins with systems. Learn more in this episode! https://7powercontractor.com/techs-become-owners/ Notice to listeners: The information in this book, along with the forms and structures provided, are meant to serve as a helpful reference guide for the plumbing, heating, cooling, electrical, and other contracting industries. The host of and contributors to this podcast take no responsibility for compliance with the laws or regulations that govern your specific business. The responsibility for making sure everything is compliant (among other things) is 100 percent yours. Before you implement any new information or forms, please check with your own trusted business advisers, including your own attorney, to make certain that the forms and the information you plan to implement will comply with all relevant laws, customs, and regulations.

Send us Fan MailOn this weeks episode of Grease the Wheels, Uncle Jimmy goes into some of the deepest professional fantasies of ownership, management, and everything in between. Ownership wants a business that essentially runs itself, but to do that they have to empower their management to make the right decisions and give the dealership a level of autonomy. This is something that many owners have a hard time with. Management wants their job to be as easy as possible, hiring people who do a great job every single time and can make the shop the maximum amount of money. Techs want a great wage and plenty of work. Some of these things cannot exist in the same space, which is why it is so rare to have a shop that runs properly in the first place. Many owners treat their investments like they can run themselves, but force all management to run every single decision past them. Often times management is slow to make any decisions, and then will make the wrong ones. And this translates down to the techs as well, whop often provide significantly more friction than managementcan handle. It's the old two translations of the word ‘utopia': good place, and no place!  Also Uncle Jimmy holds his fire on service advisors. This Episode of Grease the Wheels is brought to you in partnership with Surfwrench Digital! For more on Video MPI Training Visit https://www.surfwrench.com/video-mpi-training-landing/ to learn more. Video MPI Training built in the shop, by your Uncle Jimmy. Use code “GTW” for 50% off your training access!  

Los futuros de los índices de Wall Street subían, liderados por las acciones tecnológicas; S&P rebaja la perspectiva crediticia de México; y Marcelo Rochabrun, periodista de Bloomberg News en Perú, explica las divisiones políticas entre Lima y el resto del país. Newsletter Cinco cosas: https://bloom.bg/42Gu4pGLinkedin: https://www.linkedin.com/company/bloomberg-en-espanol/Youtube: https://www.youtube.com/BloombergEspanolWhatsApp: https://whatsapp.com/channel/0029VaFVFoWKAwEg9Fdhml1lTikTok: https://www.tiktok.com/@bloombergenespanolX: https://twitter.com/BBGenEspanolProducción: Sabrina Nelson, Paola Vega Torre y Eduardo ThomsonSee omnystudio.com/listener for privacy information.

Hiring the best plumbing technicians starts with having a system that attracts the right people before you're desperate. Richard Behney shares how to build a hiring process that brings in techs who actually represent your plumbing business the right way.

AWS Hero Stephen Sennett joins the vBrownBag crew to argue that foundational knowledge matters more now, not less.

Empiricus+: conheça as recomendações da casa para investir em Inteligência Artificial - https://emprc.us/KDNnEn As big techs entregaram resultados gigantescos no 1T26. Em conjunto, as “Sete Magníficas” caminham para um crescimento de lucros de 57% no trimestre, muito acima da expectativa inicial do mercado. Mas nem tudo foi festa em Wall Street. Enquanto algumas empresas foram premiadas pelos investidores, outras viram suas ações caírem mesmo após resultados fortes. O que mudou? Neste episódio do Empiricus Podca$t, Paula Comassetto conversa com Enzo Pacheco sobre:Os resultados das big techs;Novo momento da corrida da IA;Os riscos por trás dos investimentos bilionários; eComo o investidor pode se posicionar nesse cenário.Assista até o final para conferir o quadro “Trade em 1 minuto”, com ideias práticas de investimento baseadas nesse cenário. 

Most home service companies think they have a sales problem. In reality, they have an organizational problem.In this bonus episode, John Wilson breaks down why low average tickets usually come down to poor positioning, weak training, and solving the wrong customer pain points—not bad technicians.Drawing from experience scaling a $40M plumbing, HVAC, and electrical business and acquiring 14 companies, John explains how elite operators build high-ticket sales systems that consistently drive bigger jobs, higher close rates, and better customer outcomes.You'll learn: Why most companies focus on the wrong problems  The difference between low-value and high-value solutions  How to build a “value ladder” for your service business  Why repairs can limit growth compared to replacement opportunities  The training, ride-alongs, and scorecards top operators use  How to increase average ticket without feeling “salesy”  The framework Wilson uses to grow core service revenue More Solo Content - @JohnWilsonStudioSend Us Mail!More Ways To Connect with O&OJohn's YouTube ChannelWeekly Newsletter Owned and Operated Leave a ReviewJohn Wilson, CEO of Wilson CompaniesJack Carr, CEO of Rapid HVAC

Your car doesn't stay “reliable” by luck, it stays reliable because a technician knows how to diagnose, repair, and verify the fix. We sit down with Jennifer Maher, CEO of TechForce Foundation, and Christian Fuhr, a Ford Auto Tech Scholar in the Dallas Fort Worth area, to talk about what it really takes to enter the auto technician trade and why the country's technician shortage is becoming everyone's problem.We get specific about the funding and the path. Ford Philanthropy and Ford dealers have collectively donated more than $11 million to support technical education, helping students cover tuition and real-life costs that can derail training. Christian breaks down the difference between slowly collecting certifications over years versus choosing the Ford ASSET program to reach Ford Master certification faster, and why scholarships make that leap possible when you're also trying to earn a paycheck.Then we widen the lens to automotive trends that are reshaping the industry, from software-defined vehicles and AI to what's happening in China and why legacy automakers can't rely on brand heritage alone. We even nerd out on whether AI could change drag racing through smarter tuning and traction control. If you care about cars, careers, or where vehicle technology is headed, this one connects the dots.Subscribe, share this with a friend who's considering the skilled trades, and leave us a review with the best tech feature you actually want in your next vehicle.Be sure to subscribe for more In Wheel Time Car Talk!The Lupe' Tortilla RestaurantsLupe Tortilla in Katy, Texas Gulf Coast Auto ShieldPaint protection, tint, and more!Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.----  ----- Want more In Wheel Time car talk any time?     In Wheel Time is now available on Audacy!  Just go to Audacy.com/InWheelTime where ever you are.-----   -----Be sure to subscribe on your favorite podcast provider for the next episode of In Wheel Time Podcast and check out our live multiplatform broadcast every Saturday, 10a - 12nCT simulcasting on Audacy, YouTube, Facebook, Twitter, Twitch and InWheelTime.com.In Wheel Time Podcast can be heard on you mobile device from providers such as:Apple Podcasts, Amazon Music Podcast, Spotify, SiriusXM Podcast, iHeartRadio podcast, TuneIn + Alexa, Podcast Addict, Castro, Castbox, YouTube Podcast and more on your mobile device.Follow InWheelTime.com for the latest updates!Twitter: https://twitter.com/InWheelTimeInstagram: https://www.instagram.com/inwheeltime/https://www.youtube.com/inwheeltimehttps://www.Facebook.com/InWheelTimeFor more information about In Wheel Time Podcast, email us at info@inwheeltime.com

A inteligência artificial está criando empregos em uma velocidade recorde, enquanto está eliminando outros na mesma proporção. No meio disso, surge uma necessidade urgente: quem está preparado para esse novo mercado? Como formar profissionais preparados para lidar com uma tecnologia que evolui em velocidade tão grande? No Brasil, a falta de pessoas qualificadas há muito tempo já virou gargalo para empresas que tentam integrar a IA a seu negócio. Nesse cenário que a formação deixa de ser diferencial e passa a ser sobrevivência, o Google lança no Brasil o Arcade, um programa global que chega ao País para capacitar, em escala, profissionais em IA, nuvem e cibersegurança e tentar fechar essa lacuna antes que ela cresça ainda mais. Nesta edição do Start Eldorado, o apresentador Daniel Gonzales recebe Fabio La Selva, líder de learning do Google Cloud na América Latina, para falar desse cenário e os desafios da formação profissional diante dos novos paradigmas da tecnologia. O Start vai ao ar todas as quartas-feiras, às 21h, na Rádio Eldorado FM (107,3), app, site e assistentes de voz.See omnystudio.com/listener for privacy information.

Compensation models for technical staff in MSPs require careful alignment with business objectives and operational capacity. Both James Kernan and Amy Babinchak emphasized that financial incentives such as commissions or bonuses can be appropriate when technicians are directly responsible for generating additional monthly recurring revenue (MRR) or securing new accounts. However, they noted that proper monitoring tools are essential to track productivity and ensure fairness—without adequate systems, variable compensation based on efficiency or project profitability can introduce operational risk and potential inequities. Supporting this, Amy Babinchak described implementing a tiered productivity incentive where technicians received additional pay for surpassing utilization rates above 80%, but expressed concern over excessive overtime. Both speakers underscored the necessity of clear job role definitions; rewarding sales activities for technical staff may be appropriate if it aligns with broader company goals and does not compromise core technical duties. Non-monetary recognition, such as trophies or gift cards for ticket resolution or utilization, was also mentioned as an effective, low-cost incentive. The episode expanded to analyze current challenges in industry education and vendor-driven events. Citing a survey from the "All Things MSP" group, Amy Babinchak reported that 86% of respondents believe MSP conferences are now allocating too much budget to entertainment at the expense of substantive educational content. Comments from participants indicated skepticism toward vendor-led sessions, noting that paid speaking slots are typically used for product promotion rather than useful training, raising questions about increasing conference costs and the dilution of actionable takeaways. Key operational topics included shifting preferences among AI tools, with both speakers confirming recent moves toward Claude and Copilot, and persistent debate over MSP documentation practices—ranging from ad-hoc tools like OneNote to industry solutions. The discussion concluded with an observation about payment processing costs: James Kernan highlighted a case where $24,000 in annual credit card fees significantly reduced firm profitability, stressing the importance of passing such costs on to customers or utilizing ACH to preserve margins. MSP leaders are encouraged to assess compensation structures, conference participation ROI, and vendor relationships in order to minimize risk, align incentives, and ensure operational resilience. Question of the week:  Should I pay my tech commissions? Rod Trent Substack: learning to talk to our apps https://rodtrent.substack.com/p/the-new-normal-talking-to-your-apps?r=h2641&utm_medium=ios&utm_source=notes-share-action   Do you think that MSP conferences are spending too much on entertainment and not enough on education?  All Things MSP survey   What is your favorite AI tool right now? Blog post: AI Image Generators Can Now Spell: https://www.thirdtier.net/2026/03/20/breaking-news-ai-image-generators-can-spell/   What tool do you use for Documentation? This is more for the smaller MSPs or internal IT folks not running something like IT Glue or Hudu. GitHub: https://github.com/       TALES FROM THE FIELD: Payment processing fees of 24K reviewing financials during valuation.  Alternative Payments and other payment automation firms help reduce/eliminate these fees by giving customers options for EFT or passing fees to them.https://www.alternativepayments.io/   UPCOMING CHANNEL EVENTS: Reinvent Telecom – May 12-14th, 2026 Mastermind Event – July 30-31st,2026 Amy's Podcast Appearance Book Tour happening! Learn more about the book here: https://www.thirdtier.net/20-questions-every-msp-owner-asks-before-selling-their-business/                        Do you have a story from the field that you'd like to share? Or a question you'd like us to answer? Email it or send it as a voice memo or video to james@kernanconsulting.com, and we just might use it in an upcoming show. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In this episode of Lennox ON AIR, Dave and Doug go behind the scenes with two critical roles that keep the field moving: the Inside Technical Consultant (ITC) and the Field Technical Consultant (FTC). From the first phone call a technician makes on the job site to hands-on troubleshooting and in-person training, we explore how these roles work together to solve problems, reduce repeat visits, and support dealers when they need it most.Our guests share what their days really look like, how experience and preparation change the outcome of a service call, and why training is just as important as troubleshooting. Along the way, we talk about the mental and physical demands of the job, the value of relationships built over time, and how new tools—like virtual support and AI—are shaping the future of technical service in the trades.Nominate Lennox ON AIR for the ACHR NEWS Industry Podcaster Award!Lennox ON AIR is a Lennox Learning Solutions Production.

Alissa Coram and David Saito-Chung walk through Wednesday's market action and discuss key stocks to watch in Stock Market Today. Learn more about your ad choices. Visit megaphone.fm/adchoices

Behind every smooth surgery is a team member you may not see in the spotlight—but without them, the operation doesn't run. In this episode of the BackTable ENT podcast, Jose Flores, a surgical technologist at Rady Children's Hospital in San Diego and ENT service coordinator, joins host Dr. Gopi Shah to discuss the importance of the surgical technologist's role in the OR and how it directly impacts patient care. --- SYNPOSIS Jose discusses his journey from being a medical assistant to finding his calling in the operating room, specifically in ENT. They explore the critical yet often overlooked role of OR scrub techs, the necessity of proper preparation and organization, and the importance of good communication and teamwork within the surgical team. Jose also shares personal experiences and advice for both new surgical techs and medical students, emphasizing the rewarding nature of working in pediatric ENT. --- TIMESTAMPS 00:00 - Introduction 01:29 - Jose Flores's Journey to Becoming a Surgical Tech05:41 - Daily Responsibilities and Preparation10:11 - Communication and Teamwork in the OR15:30 - Building Strong Surgical Tech Relationships18:51 - Advice for New Surgical Techs21:25 - The Role of Techs in Quality and Safety23:15 - Giving and Receiving Feedback27:02 - Fostering Respect and Recognition30:40 - Final Thoughts and Contact Information --- RESOURCES Jose Flores's Story:https://vimeo.com/1096085041

Today we sat down with Amy Matheny, General Manager and Co-Owner of Reliability Home Services, to talk about a common issue in service businesses—CSRs saying “yes” when they should be saying “no.” What seems like good customer service often leads to overbooked schedules, burnt-out technicians, and frustrated customers. Amy breaks down the concept of “Eat the Frog,” how avoiding hard conversations creates bigger problems, and how to train your team to confidently set expectations. If your team struggles with overbooking or communication, this episode is a must-listen.GET FLUID DISPATCHING HERE: https://thenewflatrate.com/fluid-dispatchingSocial Media Links:InstagramTNFR- ⁠⁠https://www.instagram.com/thenewflatrate⁠⁠FacebookTNFR- ⁠⁠https://www.facebook.com/TheNewFlatRate⁠⁠LinkedInTNFR- ⁠⁠https://www.linkedin.com/company/the-new-flat-rate-inc-/posts/?feedView=all⁠⁠Links and Resources:https://thenewflatrate.com/https://thenewflatrate.com/fluid-dispatching

Alissa Coram and Ed Carson walk through Tuesday's market action and discuss key stocks to watch in Stock Market Today. Learn more about your ad choices. Visit megaphone.fm/adchoices

Want to double your ticket average without being pushy? Get access to real-time sales training, scripts, and role-play coaching inside the Blue Collar Closer community, join today https://wastenoday.pro/BCC Join the Waste No Day! Facebook group: https://wastenoday.pro/FBgroup In this episode, we talked about maintenance calls, communication, trust, sales...

In this episode of the HVAC Know It All Podcast, host Gary McCreadie talks with Eric Ruggles, Director of Engineering at Ritchie Engineering Co., Inc. (YELLOW JACKET), about airflow, static pressure, and modern diagnostic tools. In Part 2, they discuss proper system commissioning, checking pressure across components, and identifying airflow restrictions without disassembling equipment. Eric explains how tools like a digital manometer and wireless probes help measure system performance, airflow, and gas pressure. They also cover the shift from manifolds to probes, including concerns about refrigerant loss and system contamination. The conversation wraps up with practical insights on using airflow, temperature, and CFM measurements to determine true system capacity and improve service decisions. Gary and Eric discuss airflow testing, static pressure, and how modern tools improve system diagnostics and performance. They explain how proper commissioning sets baseline readings and helps identify issues like plugged coils or airflow restrictions. Eric describes how digital manometers and probes can measure pressure, airflow, and gas pressure while creating reports for customers. They also cover the shift from manifolds to probes, including concerns about refrigerant loss and contamination. They finish by explaining how airflow, temperature, and CFM measurements can confirm true system capacity and support better service decisions. Expect to Learn: How proper commissioning helps set baseline readings for system performance. How checking static pressure across components can reveal airflow restrictions. Why tools like digital manometers and probes improve accuracy in diagnostics. How wireless probes can measure pressure, airflow, and gas without losing refrigerant. How airflow, temperature, and CFM readings help confirm true system capacity.   Episode Highlights: [00:00] - Sponsor: Factory Direct Filters ad [00:42] - Intro to Eric Ruggles in Part 02  [02:03] - Checking static across devices [03:58] - Yellow Jacket Mano tool overview [05:32] - Probes vs. manifolds debate [12:08] - Calculate real BTU capacity without gauges [15:32] - 3-tool non-invasive maintenance [16:55] - Duct traverse with Y Jack Flow   This Episode is Kindly Sponsored by: Cintas: https://www.cintas.com/hvacknowitall Cool Air Products: https://www.coolairproducts.net/ Factory Direct Filters: https://www.factorydirectfilters.com/ SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse!   Follow the Guest Eric Ruggles on:  LinkedIn: https://www.linkedin.com/in/eric-ruggles-28a84424/   Ritchie Engineering Co., Inc. (YELLOW JACKET): https://www.linkedin.com/company/ritchie-engineering-co-yellow-jacket-/   Ritchie Engineering Co., Inc. (YELLOW JACKET) - Website: https://yellowjacket.com/    Follow the Host on: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/  Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/   Instagram: https://www.instagram.com/hvacknowitall1/  Follow the Podcast on:  YouTube: https://www.youtube.com/@HVACKnowItAll   Spotify: https://open.spotify.com/show/6LCBJGw0EHG03rdWHxUMce  Apple Podcast: https://podcasts.apple.com/us/podcast/hvac-know-it-all-podcast/id1359253455 

John Kissell runs a multi-state fleet maintenance operation serving some of America's biggest companies. Over the past 20 years, he's hired and trained over 3,000 technicians - and he's cracked the code on getting people productive fast. In this conversation, we dig into how voice tools, augmented reality, and on-site coaching can collapse months of training into days. This isn't theory - it's working right now for Fortune 50 clients who can't afford downtime.We also talk about what happens when robots start handling more mechanical work (spoiler: the opportunity gets bigger, not smaller), and how to build a company culture where technicians actually become millionaires through equity and ownership.If you manage fleets, run a shop, or lead maintenance operations, this is worth your time.In this episode, John Kissell discussed:Day-one productivity through pre-training to client systems and culture - no 60-90 day rampVoice-first documentation reclaims 1-2 hours per tech daily - eliminates glove-off/tablet/type cycleBridge to robotics strategy - position yourself to service and maintain automation when it arrivesThree deployment models create flexibility - on-site embedded techs, mobile service trucks, or shop-based operationsFortune 50 training standards - techs arrive understanding your documentation, systems, and expectationsOwnership culture through equity and ESOP-Roth - how to keep A-players for 10+ years instead of losing them to $2/hour moreTimestamps 00:00 Why old systems are costing companies money 01:21 Meet John Kissel and his business journey 03:09 The technician shortage crisis 04:16 Fast-track training model explained 05:08 Robotics and the future of skilled trades 13:05 Voice tools reclaim hours of productivity 14:31 Preparing workers for Fortune 50 standards 16:13 Three deployment models that scale 17:05 Building millionaire technicians through ownership 22:30 Mentorship + Ai = accelerated young talent 27:21 The future of flexible work and skills-on-demand 32:08 Hiring 3,000+ technicians: what works 39:13 Why masterminds changed his trajectory 47:55 Advice for scaling without burnout Learn more about John Kissell and his innovative work at https://johnkissell.com/. Discover More

In this episode of the HVAC Know It All Podcast, host Gary McCreadie talks with Matthew Waxer, HVAC/R Mechanic at Kilmer HVACR Services Inc, about proper system setup and the impact of moisture and refrigerant charge on system performance. In Part 2, they discuss evacuation practices, moisture control, and how acid can form inside a system and damage components. Matthew explains the risks of undercharging and overcharging, including overheating, high-pressure issues, and liquid returning to the compressor. They also cover concepts like superheat, subcooling, and compressor envelopes, along with common failure causes such as flood back and flooded starts. The conversation wraps up with practical insights on avoiding costly breakdowns through proper installation and maintenance. Gary and Matthew discuss how moisture and refrigerant charge affect system performance and compressor life. They explain how poor evacuation leaves moisture in the system, which can lead to acid formation and damage over time. Matthew describes the risks of undercharging and overcharging, including overheating, high-pressure issues, and liquid returning to the compressor. They also cover key checks like superheat, subcooling, and staying within the compressor operating range. They finish by explaining common failure causes like flood back and flooded starts, and how proper setup and maintenance can prevent costly system damage. Expect to Learn: How moisture left in a system can lead to acid and damage over time. How proper evacuation helps reduce moisture and protect system components. Why is the correct refrigerant charge important for compressor cooling and performance? How superheat and subcooling are used to check system operation. How issues like floods and flooded starts can cause major compressor failure.   Episode Highlights:  [00:00] - Sponsor: Factory Direct Filters ad [00:42] - Intro to Matthew Waxer in Part 02  [02:04] - Matthew: Moisture removal and decay test explained [04:27] - Gary & Matthew: Acid formation from moisture damages compressors [07:10] - Undercharged systems: Elevated superheat cooks compressors [10:31] - Overcharge and poor airflow cause high pressure and slugging [15:22] - Zero superheat = liquid flood back to compressor [17:40] - Flooded start: Liquid refrigerant in sump destroys compressor [21:18] - Liquid migration from risers and cold ambient starts   This Episode is Kindly Sponsored by: Cintas: https://www.cintas.com/ Cool Air Products: https://www.coolairproducts.net/ Factory Direct Filters: https://www.factorydirectfilters.com/ SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse!   Follow the Guest Matthew Waxer on:  LinkedIn: https://www.linkedin.com/in/matthew-waxer-b4a62360/   Kilmer HVACR Service Inc - Website: https://kilmerservice.com/     Follow the Host on: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/  Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/   Instagram: https://www.instagram.com/hvacknowitall1/  Follow the Podcast on:  YouTube: https://www.youtube.com/@HVACKnowItAll   Spotify: https://open.spotify.com/show/6LCBJGw0EHG03rdWHxUMce  Apple Podcast: https://podcasts.apple.com/us/podcast/hvac-know-it-all-podcast/id1359253455

Service Managers, Fixed Ops Directors, and Dealership Owners — your technicians are the heartbeat of your production, but most managers are losing them because they're playing by an outdated rulebook. Motivation isn't just about the flat rate; it's about where you place your attention and how you show your team that they actually matter. In this conclusion to our technician motivation series, we reveal the final keys to building a shop that techs never want to leave. In this episode of SDR #354, we break down: ✅ Why your "Attention" is the most valuable currency you have as a leader ✅ The "Boat Dealership" Fail: How bad AI and poor follow-up are killing sales in every industry ✅ Non-traditional ways to show technicians they are the priority ✅ Why "investment" isn't always about money—it's about the time you spend in the bays ✅ The "Gift that Keeps on Giving": Adam's latest truck saga and the lessons in maintenance ✅ A sneak peek at our upcoming "Coach Takeover" episodes ✅ How to signal to your team who is actually important in the dealership structure If your service department struggles with: - Technicians feeling like an "afterthought" - Low engagement during shop meetings - Inconsistent production despite high pay plans - A lack of alignment between management and the shop floor - Or a culture where the best talent is looking for the exit This episode will give you the final pieces of the puzzle to transform your shop culture and drive long-term gross profit. The strength of your shop culture is determined by where you put your focus. #fixedops #ServiceManager #TechnicianMotivation #ChrisBulldogCollins #ShopCulture #ServiceDriveRevolution #AutoRepair #LeadershipTraining #TechnicianRetention

In this episode of the HVAC School Podcast, host Bryan sits down with Johnny, the creator behind the popular social media channel "Let's Be Techs." Johnny brings a wealth of hands-on experience to the table, having spent his first 13 years in residential HVAC before transitioning into commercial refrigeration. He shares his unconventional path into the trade—starting out building houses before being recommended to an HVAC contractor—and how the lack of quality mentorship early in his career motivated him to create educational content for technicians. His videos, which began as a fun hobby and a way to teach his helper remotely, have since grown exponentially across TikTok, YouTube, and Facebook, and continue to attract technicians hungry for practical, real-world knowledge. The bulk of the episode is a deep dive into real-world troubleshooting strategies, covering everything from the very first moments you arrive on a job site to diagnosing complex intermittent electrical faults. Bryan and Johnny both emphasize the value of using your senses before reaching for specialty tools—listening for surging liquid lines, feeling condenser airflow with your hand, and visually inspecting service valves for oil before removing caps. They share a mutual philosophy that the best technicians are those who can step back, assess the big picture, and narrow down the problem systematically rather than immediately jumping to assumptions about charge levels or component failures. A significant portion of the conversation centers on low-voltage electrical diagnostics, an area where both techs have noticed major changes over the last several years. Bryan and Johnny discuss the rise of contactor coil failures, transformer overload from aftermarket add-ons like UV lights and zone dampers, and the clever use of a contactor in place of a fuse as a low-cost short-finder tool. They also revisit the concept of "tattletale" fuses and resettable fuses, comparing their reliability and appropriate applications. Throughout these discussions, both hosts bring in personal war stories that make the technical content feel grounded and immediately applicable to everyday service calls. The episode wraps up with discussions on thermal imaging cameras, scroll compressor anomalies, and a memorable consulting story from Barbados involving a VRF system. Johnny and Bryan also touch on the importance of sharing knowledge openly in the trades, pushing back against the gatekeeping mentality that leaves newer technicians struggling to find reliable information. Both agree that the comment sections of field-focused videos have become a valuable community resource—a place where techs teach each other, correct each other, and build a collective knowledge base that benefits the whole industry. Topics Covered Johnny's background: from construction to HVAC apprenticeship to commercial refrigeration How "Let's Be Techs" started as a fun hobby and grew into a major social media presence Using your senses first: listening, looking, and feeling before pulling out specialty tools Checking service valves for oil and inspecting caps/seals before connecting gauges Walk-in cooler first-response checklist: fans, thermostat display, suction line frost, liquid line surging Feeling condenser airflow direction to diagnose dirty or clogged coils Identifying capacitor and contactor issues from the moment you approach residential equipment The rise of contactor coil failures and how location-based dirty power contributes Transformer overload: understanding the 40 VA / 24V current rating and why a 5-amp fuse doesn't protect windings Aftermarket add-ons (UV lights, dampers, zone systems) overloading low-voltage circuits Float switches fusing closed from excess current draw The contactor-as-short-finder trick: a DIY alternative to the Short Pro tool Adding individual circuit fuses ("tattletale" fuses) for isolating intermittent low-voltage shorts Resettable (popper) fuses: reliability issues and why 3-amp versions outperform 5-amp versions Contextual diagnostics: thinking about when and why a fuse blew (weather, season, recent activity) The 225°F discharge line rule for monitoring compressor health Scroll compressor oddities: running backwards, check valve failures, and starting under equalized pressure VRF system quirk: electronic expansion valves staying open when power is cut to one air handler Thermal imaging cameras: practical applications in the field including electrical panels, motors, condenser coils, and compressor racks Using black tape (gaffer's tape) to improve thermal imaging accuracy on shiny surfaces Megohmmeter use for finding wire shorts that are intermittent but close to failing The importance of anti-gatekeeping: sharing knowledge freely and learning from community feedback   Follow Johnny on social media as "Let's Be Techs" on YouTube, TikTok, Facebook, and Instagram. Have a question that you want us to answer on the podcast? Submit your questions at https://www.speakpipe.com/hvacschool. Purchase your tickets or learn more about the 7th Annual HVACR Training Symposium at https://hvacrschool.com/symposium. Subscribe to our podcast on your iPhone or Android. Subscribe to our YouTube channel. Check out our handy calculators here or on the HVAC School Mobile App for Apple and Android.

Shoot us a Text.Episode #1312: Lawmakers push to block Chinese EVs, TruVideo trains the next-gen tech to sell service with video, and stop-start tech may be on its way out as drivers—and regulators—hit the brakes.Three Democratic senators are urging President Trump to block Chinese automakers from building in the U.S. or importing via North America. With tariffs already high, the debate is shifting from competition to national security.Senator Tammi Baldwin, Elissa Slotkin, and Chuck Schumer warn Chinese OEMs setting up U.S. plants could create an “insurmountable” advantage over domestic automakers.Republican Senator Bernie Moreno plans legislation to fully seal the market—blocking Chinese vehicles, software, and partnerships entirely.Pressure is building across the industry and Capitol Hill to keep Chinese automakers out ahead of a potential Trump–Xi meeting.Biden-era 2025 rules effectively banned Chinese passenger vehicles over data security concerns, with strong industry backing, and current tariffs are around 100%, but consumer interest is rising.“Inviting China's automakers…would trigger a national security crisis that could never be reversed,” the senators wrote.Turning wrenches isn't enough anymore. Today's top techs also need to communicate, and TruVideo is stepping in to help, offering its AI-powered video platform to trade schools for free to help students master customer-facing skills before they hit the service lane.The focus: teaching students how to clearly explain repairs through video—boosting trust, approvals, and CSI.Inspection videos are proven to increase revenue and transparency in service departments, but as Liza Borches shared last week at the NY Auto Forum, only 26% of customers are receiving video MPIs at franchise dealerships.CEO Joe Shaker, a former dealer himself, says the platform gives instructors a structured way to grade student videos—evaluating clarity, how the vehicle is presented, and how well recommendations are explained for customer understanding.“You can see the improvement from one assignment to the next, and that gives us a concrete way to measure communication. By introducing these tools to students, we're helping shape the habits that will define the next generation of service professionals.”Auto stop-start tech was built to save fuel—but it's been driving customers crazy for years. Now, policy changes and consumer frustration may finally be putting the feature on the chopping block.Stop-start systems shut off engines at stops to improve fuel economy—but many drivers say it feels jerky and unnatural.Adoption surged from under 1% in 2012 to about 58% of new gas vehicles by 2024, driven by federal incentives.The Trump administration recently moved to eliminate the regulatory credits that fueled its growth, signJoin Paul J Daly and Kyle Mountsier every morning for the Automotive State of the Union podcast  as they connect the dots across car dealerships, retail trends, emerging tech like AI, and cultural shifts—bringing clarity, speed, and people-first insight to automotive leaders navigating a rapidly changing industry.Get the Daily Push Back email at https://www.asotu.com/JOIN the conversation on LinkedIn at: https://www.linkedin.com/company/asotu/

In this episode of the HVAC Know It All Business Edition Podcast, co-hosts Gary McCreadie and Furman Haynes from WorkHero sit down with Austin Wendel, Owner at Accounting 4 Trades. Austin shares valuable insights on managing cash flow, invoicing efficiently, and using smart marketing strategies to grow a successful trade business. From service agreements to financial systems, this episode covers key strategies that every small business owner should consider for long-term success. With extensive experience in the HVAC and trades industry, Austin shares his expertise on cash flow management, financial systems, and operational efficiency, all crucial to growing a sustainable business.   Expect to Learn: The importance of quick invoicing for maintaining healthy cash flow How to handle unpaid invoices and effectively collect payments Marketing strategies for acquiring your first customers Setting up financial systems that work for your trade business The benefits of service agreements and creating long-term customer relationships Timestamps: 00:00 - Introduction 02:37 - Importance of Quick Invoices 05:31 - Marketing for New Businesses. 07:48 - Grassroots Marketing Techniques 08:39 - Setting Up Financial Systems 10:31 - Service Agreements for Steady Cash Flow 13:33 - HVAC as a Service Model 17:22 - Advice for New Business Owners 18:14 - Conclusion   This Episode is Kindly Sponsored by: PartsTown: https://www.partstown.com/hvac-parts   Follow our Guest Austin Wendel: LinkedIn: https://www.linkedin.com/in/accounting4trades/ Instagram: https://www.instagram.com/accounting4trades/ Company Website: https://www.acc4t.com/ Company LinkedIn: https://www.linkedin.com/company/accounting-4-trades/ Company Facebook: https://www.facebook.com/acc4trades/ Follow Gary McCreadie: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/ Follow Furman Haynes:  LinkedIn: https://www.linkedin.com/in/furmanhaynes/ WorkHero: https://www.linkedin.com/company/workherohvac/ Instagram: https://www.instagram.com/hvacknowitall1/

In this episode of the HVAC Know It All Business Edition Podcast, co-hosts Gary McCreadie and Furman Haynes from WorkHero sit down with Austin Wendel, Owner at Accounting 4 Trades. Austin shares valuable insights on managing cash flow, invoicing efficiently, and using smart marketing strategies to grow a successful trade business. From service agreements to financial systems, this episode covers key strategies that every small business owner should consider for long-term success. With extensive experience in the HVAC and trades industry, Austin shares his expertise on cash flow management, financial systems, and operational efficiency, all crucial to growing a sustainable business.   Expect to Learn The importance of quick invoicing for maintaining healthy cash flow How to handle unpaid invoices and effectively collect payments Marketing strategies for acquiring your first customers Setting up financial systems that work for your trade business The benefits of service agreements and creating long-term customer relationships   Timestamps: 00:00 - Introduction 02:37 - Importance of Quick Invoices 05:31 - Marketing for New Businesses. 07:48 - Grassroots Marketing Techniques 08:39 - Setting Up Financial Systems 10:31 - Service Agreements for Steady Cash Flow 13:33 - HVAC as a Service Model 17:22 - Advice for New Business Owners 18:14 - Conclusion   This Episode is Kindly Sponsored by: PartsTown: https://www.partstown.com/hvac-parts   Follow our Guest Austin Wendel: LinkedIn: https://www.linkedin.com/in/accounting4trades/ Instagram: https://www.instagram.com/accounting4trades/ Company Website: https://www.acc4t.com/ Company LinkedIn: https://www.linkedin.com/company/accounting-4-trades/ Company Facebook: https://www.facebook.com/acc4trades/   Follow Gary McCreadie: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/  Website: https://www.hvacknowitall.com  Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/     Follow Furman Haynes:  LinkedIn: https://www.linkedin.com/in/furmanhaynes/  WorkHero: https://www.linkedin.com/company/workherohvac/  Instagram: https://www.instagram.com/workhero__/   

In this episode of the HVAC Know It All Podcast, host Gary McCreadie talks with Christopher Rystedt, Technical Sales and Trainer at Airzone Control, about air distribution and zoning with VRF and inverter systems. In Part 2, they discuss common applications such as hotels and residential homes, and how zoning can work with multiple brands and system types. Christopher explains how modern zoning avoids bypass dampers by adjusting fan speed and system capacity based on demand. They also cover ventilation modes, zone weighting, and how airflow is balanced across different spaces. The conversation wraps up with setup tips, training options, and how zoning can help manage refrigerant limits and reduce system size and cost. Gary and Christopher discuss how modern HVAC zoning systems work with VRF and inverter equipment in both commercial and residential applications. They explain how systems can control multiple zones or units from one platform, even across different brands. Christopher describes how proper duct design and variable fan speed help avoid the need for bypass dampers while maintaining correct airflow. They also cover ventilation settings, including local and system-wide fan operation, and how zone weighting helps balance airflow based on duct size. They finish by talking about system setup, training resources, and how zoning can help reduce refrigerant use and overall system costs.   Expect to Learn: How HVAC zoning systems can control multiple rooms using VRF and inverter equipment. How one platform can manage different brands and types of HVAC units together. Why proper duct design and variable fan speed help eliminate the need for bypass dampers. How ventilation modes work at both the zone level and system level to move air. How zone weighting and system setup help balance airflow and improve overall performance.   Episode Highlights: [00:00] - Sponsor: Factory Direct Filters ad [01:08] - Intro to Chris Rystedt in Part 02  [02:10] - Main applications: Hotels, villas, and residential  [04:34] - Airzone history: Spain (1997), North America (2021)  [06:57] - Inverter systems vs. traditional bypass dampers  [09:21] - Ventilation modes: Local and global settings  [13:29] - Christopher's role: Technical sales and trainer  [18:33] - Training resources and A2L refrigerant benefits    This Episode is Kindly Sponsored by: Cintas: https://www.cintas.com/ Cool Air Products: https://www.coolairproducts.net/ Factory Direct Filters: https://www.factorydirectfilters.com/ SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse!   Follow the Guest Christopher Rystedt:  LinkedIn: https://www.linkedin.com/in/christopher-rystedt-62258597/   Airzone Control - LinkedIn: https://www.linkedin.com/company/airzonecontrol/   Airzone Control - Website: https://www.airzonecontrol.com/as/en/  Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/  Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/   Instagram: https://www.instagram.com/hvacknowitall1/  Follow the Podcast:  YouTube: https://www.youtube.com/@HVACKnowItAll   Spotify: https://open.spotify.com/show/6LCBJGw0EHG03rdWHxUMce  Apple Podcast: https://podcasts.apple.com/us/podcast/hvac-know-it-all-podcast/id1359253455

Discover what separates elite HVAC technicians from average ones in this eye-opening session from the 7th Annual HVAC/R Training Symposium. Shelby Breger, co-founder of Conduit Tech, and Jim Bergmann, President of measureQuick, reveal what good HVAC techs do differently with data and how they leverage data to transform their diagnostics, commissioning, and service work. What You'll Learn: Why top technicians deploy all 9 probes on every air conditioning system How proper data collection reduces callbacks by 24% or more The critical measurements most techs are missing (charge and airflow problems) Why benchmarking systems creates invaluable assets for your company How to identify system faults that gauges and temperature splits alone can't reveal The relationship between sensible capacity, latent capacity, and total system performance Why right-sizing equipment differently matters more than ever with modern high-efficiency systems Jim shares insights from analyzing 270+ data points per service call and explains how HVAC professionals can use tools like measureQuick to eliminate uncertainty from their work. Learn why contractors doing Manual J load calculations are downsizing equipment 1-3 tons and becoming more profitable in the process.   Have a question that you want us to answer on the podcast? Submit your questions at https://www.speakpipe.com/hvacschool. Purchase your tickets or learn more about the 7th Annual HVACR Training Symposium at https://hvacrschool.com/symposium. Subscribe to our podcast on your iPhone or Android. Subscribe to our YouTube channel. Check out our handy calculators here or on the HVAC School Mobile App for Apple and Android.