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These days, customers show up armed with YouTube videos, online forums, and a confidence that can make even seasoned techs bristle. So, what do you do when a customer thinks they know more than you? In this episode of Windshield Time, Chris Elmore and James “J-Dub” Walker tackle one of the trickiest moments in the trades: handling customers who challenge your expertise. What's Inside: -Why customers feel so confident (and where they get their info) -How to spot the early signs of a “know-it-all” customer -The worst mistake techs make (and how to avoid it) -Why dismissing a customer's knowledge kills trust -How to disarm customers gently—without getting defensive -The power of physical evidence to win trust -The real difference between knowledge and experience Because the truth is, it's not about proving you're smarter, it's about building trust, guiding the customer, and protecting the sale.
What type of mindset does it take to make a big move for the job? Trent chats with Lakewood (Texas) Country Club equipment manager Tyler Bradshaw, CTEM, about uprooting. Tyler and Trent then share perspectives on securing the parts you need around the shop.
In this episode, Jimmy sits down with Brian Rhodes, founder of Auto Shop Recruiting and a 20-year veteran of talent acquisition, to crack the code on hiring techs and advisors in a market where “Help Wanted” banners are everywhere. Brian explains why the old “post-and-pray” ad doesn't work anymore—and how independent shops can compete head-to-head with dealers, chains, and even OEM training programs for A-level talent.
As Big Tech lucram com a solidão que ajudam a criar e ricos fogem de apps de namoro. YouTube combate spam de IA e produtores gastam mais de mil reais por mês para criar conteúdo sintético. Grok xinga a CEO do X e governos correm para regular IA antes que seja tarde.Vamos ter que pagar pra fugir dos problemas que a tecnologia criou?No RESUMIDO #322: big techs lucram com a solidão digital, YouTube combate spam de IA, você pode ser entrevistado por um robô, tenistas criticam tecnologia em Wimbledon, Grok surta e xinga CEO e muito mais!--Todos os links comentados no episódio estão no https://resumido.cc/podcasts/big-techs-lucra-com-solidao-youtube-bane-spam-de-ia-grok-xinga-ceo-do-x--Faça uma assinatura do RESUMIDO, receba conteúdo extra e garanta o futuro do podcast: www.resumido.cc/assinatura
Send us a textThe ICT industry has long been divided between outside plant and inside plant technologies, but fabric interduct is bridging that gap with its space-saving mesh design and cost-saving benefits. Tyler Andrews from Maxell explains how this textile-based solution can triple conduit capacity while cutting installation costs in half.• Provides dedicated pathways for cable within conduit while using significantly less space• Created in 1997 when an engineer and his wife sewed the first prototype to solve conduit space limitations• Requires a swivel during installation to prevent twisting – the most crucial installation requirement• Comes in various configurations including 2-cell and 4-cell options for maximum pathway flexibility• Reduces total operating costs by approximately 50% compared to rigid HDPE innerduct• Available in plenum-rated versions for inside plant applications• Supports up to 12 separate pathways in a single 4-inch conduit• Installation is easier and faster with lower friction coefficient than traditional innerduct• Maxell offers Bicsi-accredited training (2 CECs) for proper design and installation techniquesJoin me Wednesday nights at 6pm Eastern for live Q&A sessions on all social media platforms where you can ask your installation, certification, design, project management, and estimation questions.Support the showKnowledge is power! Make sure to stop by the webpage to buy me a cup of coffee or support the show at https://linktr.ee/letstalkcabling . Also if you would like to be a guest on the show or have a topic for discussion send me an email at chuck@letstalkcabling.com Chuck Bowser RCDD TECH#CBRCDD #RCDD
Neste episódio falamos sobre a falta de moderação do Grok, a possível relação das big techs com as recentes tarifas propostas por Trump, a possibilidade de invasão de módulos bluetooth de veículos e o usoContinue reading
In this episode of the HVAC School podcast, Bryan welcomes back Brynn Cooksey from Air Doctors and HVAC U to discuss critical topics facing the HVAC industry today. Brynn brings his unique perspective as both a successful contractor in southeast Michigan and an industry educator who has made the transition to focusing primarily on workforce development and training. The conversation begins with a deep dive into indoor air quality (IAQ), where Brynn challenges the common industry approach of throwing products at problems without proper testing. He emphasizes that effective IAQ solutions start with comprehensive testing to identify specific issues like high particles, volatile organic compounds (VOCs), or excessive carbon dioxide levels. Rather than relying on "magic bullet" products, Brynn advocates for a holistic approach that prioritizes ventilation strategies, source control, and proper filtration. He particularly stresses the importance of the "V" in HVAC, ventilation, which he believes is often overlooked in favor of flashier solutions. His company's protocol of testing on every customer visit, from first encounters to maintenance calls, has created a culture where technicians become comfortable discussing IAQ solutions based on actual data rather than assumptions. The discussion transitions into ethical sales practices, a topic that resonates strongly in an industry where pressure to sell can sometimes conflict with customer needs. Brynn defines unethical sales as pressuring customers into products that won't benefit them or failing to provide complete information about benefits and consequences. His approach centers on thorough customer surveys to understand actual problems and budget constraints, followed by tying specific solutions to identified issues. This methodology puts the customer in control of decisions while positioning the contractor as a trusted advisor rather than a high-pressure salesperson. Brynn argues that price alone doesn't determine ethics - rather, it's the intent behind recommendations and the transparency of communication that matters most. The final segment focuses on workforce development, an area where Brynn has found significant success. His company's registered apprenticeship program, developed through the Department of Labor, has become a competitive advantage in attracting talent while providing structured, in-house training. The program requires minimal cost beyond commitment to ethical treatment of apprentices and systematic tracking of their progress. Brynn's transition from contractor to educator demonstrates the growing need for comprehensive training programs that go beyond basic technical skills to include building science, customer service, and ethical business practices. His ongoing weekly training sessions focus on field trends and callback prevention, contributing to an impressive callback rate of less than 0.5%. Topics Covered Indoor Air Quality Testing and Assessment Using monitors like Air Advice for comprehensive IAQ evaluation Implementing testing protocols on every customer interaction Moving beyond product-focused solutions to holistic approaches Ventilation Strategies and Building Science The importance of mechanical ventilation and ERV systems Understanding the relationship between building envelope leakage and humidity issues Source control as the foundation of effective IAQ management Ethical Sales Practices Defining unethical sales and pressure tactics Customer survey techniques and solution-tying methodologies The concept of fiduciary duty in HVAC contracting Equipment Sizing and System Design The impact of oversized equipment on IAQ and comfort Proper load calculations and duct system design Static pressure testing and airflow optimization Workforce Development and Training Implementing registered apprenticeship programs Weekly training sessions focused on field trends and callback prevention Transitioning from contractor to educator and industry trainer Building Envelope and Duct System Integrity Air sealing strategies for improved humidity control The relationship between leaky envelopes and indoor air quality Duct modifications and system upgrades Customer Education and Professional Positioning Using testing data to support recommendations Overcoming price objections through professional credibility Building long-term customer relationships through transparency Learn more about Brynn's work at hvactrain.com. You can also read his article in Forbes at https://www.forbes.com/sites/brynncooksey/2025/02/19/rescuing-children-from-traditional-post-k-12-school-paths/. Learn more about the GRIT Foundation at https://www.thegritfoundation.com/. Have a question that you want us to answer on the podcast? Submit your questions at https://www.speakpipe.com/hvacschool. Purchase your tickets or learn more about the 7th Annual HVACR Training Symposium at https://hvacrschool.com/symposium. Subscribe to our podcast on your iPhone or Android. Subscribe to our YouTube channel. Check out our handy calculators here or on the HVAC School Mobile App for Apple and Android
In this week's episode of The Learning Curve, co-hosts U-Arkansas Prof. Albert Cheng and Walter Blanks interview Dr. Michael Fitzpatrick, who has served as superintendent-director of the Blackstone Valley Vocational Regional School District since 1994. A leader in vocational-technical education, Dr. Fitzpatrick reflects on his own educational journey and offers insights into leadership that puts […]
What do you do when your customer insists on a cheap Band-Aid fix instead of the real repair you know they need? In this episode of Windshield Time, Chris Elmore and James “J-Dub” Walker dive deep into one of the toughest moments in the trades: telling a customer “That's a bad idea.” This episode is for every technician, salesperson, or service professional who's ever struggled with customers rejecting expert recommendations, choosing quick fixes, or balking at bigger repairs or replacements. What's Inside: -Why it's your professional responsibility to protect customers from bad decisions -How to earn the right to say “That's a bad idea” without losing trust -Why customers often go for Band-Aid fixes—and how to steer them toward better choices -How to avoid just being “the guy who lists options” and step up as a Professional Expert Authority -Psychological tactics that help customers realize the cost of shortcuts -How to handle objections with empathy, authority, and clarity -The hidden costs of always taking “something rather than nothing” on service calls
Saiba mais sobre a Motorola for Business pelo site:https://encr.pw/dXaANEste boletim traz um resumo das principais notícias do dia na análise de Samuel Possebon, editor chefe da TELETIME.TELETIME é a publicação de referência para quem acompanha o mercado de telecomunicações, tecnologia e Internet no Brasil. Uma publicação independente dedicada ao debate aprofundado e criterioso das questões econômicas, regulatórias, tecnológicas, operacionais e estratégicas das empresas do setor. Se você ainda não acompanha a newsletter TELETIME, inscreva-se aqui (shorturl.at/juzF1) e fique ligado no dia a dia do mercado de telecom. É simples e é gratuito.Você ainda pode acompanhar TELETIME nas redes sociais:Linkedin: shorturl.at/jGKRVFacebook: https://www.facebook.com/Teletime/ Google News: shorturl.at/kJU35Ou entre em nosso canal no Telegram: https://t.me/teletimenews Hosted on Acast. See acast.com/privacy for more information.
Beto Almeida revelou a tentativa de ampliar os laços comunicações dos BRICS, e a necessidade de uma plataforma própria, considerando sua capacidade tecnológica e disponibilidade financeira para garantir circulação de mídia alternativa às Big Techs
In this episode of the HVAC Know It All Podcast, host Gary McCreadie continues his chat with Matthew Cowley, a North America Sales Manager: Spectroline Leak Detection (Industrial & HVAC/R) at Spectronics Corporation. They discuss the leak sealants, their proper use, and common misconceptions. Matthew explains how Spectronics' oil-based, solvent-free sealant is safe and effective for tiny evaporator leaks. Gary shares tips from his article on diagnosing and fixing leaks, stressing that sealants should only be used when repairs aren't possible. They also talk about the EZ-Ject injection method, which makes applying sealant clean and simple. The episode ends with a push for better research and open-mindedness in the HVAC trade. Matthew Cowley explains how Spectronics Corporation's sealants work to fix very small refrigerant leaks, especially in hard-to-reach places like evaporator coils. He talks about the importance of finding and confirming a leak before using a sealant. Matthew also shares how their dye and sealant mix is safe, oil-based, and doesn't harm HVAC systems. Gary adds tips from his own testing and stresses that sealants should be used only when proper repairs aren't possible. They finish by urging techs to learn, test products, and stay open-minded about modern leak solutions. Throughout this episode, Matthew talks about the safe use of leak sealants in HVAC systems. He explains that their oil-based formula works well for small leaks and doesn't harm system parts. He and Gary stress the need to confirm a leak before using sealant and only apply it when a repair isn't possible. Matthew also explains their clean and EZ-Ject injection tool. Lastly, they talk about learning, testing products, and staying open-minded to new tools and methods in the HVAC field. Expect to Learn: Why it's important to confirm and locate leaks before using sealants. How oil-based sealants work for tiny leaks without harming HVAC systems. Why proper injection tools like EZ-Ject make the job cleaner and safer. What makes Spectronics' dyes and sealants different from others? The value of testing, learning, and staying open-minded about new products. Episode Highlights: [00:00] - Intro to Part 02 with Matthew Cowley [01:56] - When and why Spectronics Corporation added sealant to dye [03:53] - Diagnosing leaks before using any sealant [05:23] - Why tiny leaks may not show with soap and nitrogen [06:56] - When an evaporator leaks means replacement, not repair [08:56] - Online opinions vs real-world HVAC experience [11:05] - How to test and confirm sealant success in systems [12:33] - The EZ-Ject injection method and how it works [14:26] - Using the correct dye amount per ton of equipment [16:33] - Misconceptions about sealants and system safety [18:40] - Legal issues with leaks and refrigerant in Canada [23:13] - Closing Remarks and Acknowledgment of Organizational Legacy This Episode is Kindly Sponsored by: Master: https://www.master.ca/ Cintas: https://www.cintas.com/ Supply House: https://www.supplyhouse.com/ Cool Air Products: https://www.coolairproducts.net/ Follow the Guest Matthew Cowley on: LinkedIn: https://www.linkedin.com/in/matthew-cowley-74a815a4/ Spectronics Corporation: https://www.linkedin.com/company/spectronics/ Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/ Instagram: https://www.instagram.com/hvacknowitall1/
Stefan Waldhauser, Tech-Investor und wikifolio-Manager, analysiert nüchtern den KI-Hype, erklärt seine neue Value-Strategie und zeigt, warum Geduld beim Investieren entscheidend ist. Teladoc, Tesla, Lyft und Warner Bros. Discovery stehen im Fokus – mit klaren Meinungen und spannenden Einsichten. Warum er Privatanlegern einen systematischen Ansatz empfiehlt und welche Titel er für unterschätzt hält, erfährst du im Podcast.
Um resumo das principais notícias de junho no universo de comunicação, marketing e tecnologia para quem cria conteúdo ou trabalha com influência digital. Sobre a host: Andressa Griffante é Jornalista e Empresária que atua promovendo marcas e experiências através de estratégias de criação de conteúdo, campanhas com influenciadores e assessoria de comunicação. É consultora, ministra cursos e palestras na área.LinkedIn: https://www.linkedin.com/in/andressagriffante/ Instagram: https://www.instagram.com/andressagriffante/ TikTok: https://www.tiktok.com/@andressagriffante Acompanhe todos os conteúdos e projetos:RSBLOGGERS | Agência de comunicação e marketing de influência | rsbloggers.com | https://www.instagram.com/rsbloggers/ | https://www.linkedin.com/company/rsbloggers/ | https://www.youtube.com/@rsbloggersPASSAGEIRA | Comunicação para o Turismo| passageira.com.br | https://www.instagram.com/passageira.com.br/ INFLUCAST | Videocast de Comunicação, Marketing e Creator Economy| Influcast.com.br | https://www.instagram.com/escuteinflucast/ | https://www.youtube.com/@rsbloggers/podcasts
In this episode of the HVAC Know It All Podcast, host Gary McCreadie chats with Matthew Cowley, a North America Sales Manager: Spectroline Leak Detection (Industrial & HVAC/R) at Spectronics Corporation, about the truth behind internal sealants used in HVAC systems. They explain how older polymer-based sealants caused problems due to chemical reactions, while new oil-based ones work safely with mechanical action. Matthew and Gary talk about how oil-based sealants coat leak areas from the inside without clogging or damaging parts. They also share stories from real HVAC jobs, testing tips, and why more people are starting to trust this modern sealant method. Matthew Cowley explains how modern oil-based sealants are safer for HVAC systems than old polymer ones. He shares how these sealants coat tiny leaks from inside without hardening or clogging parts. Matthew talks about how they need pressure, heat, and small leak spots to work well. He also explains why these sealants don't hide damage but help prevent bigger leaks. Gary adds real job stories showing how these sealants fixed small leaks without harming systems. They both agree that with testing and care, this method can save time, money, and prevent future service calls. Here, Matthew explains how oil-based sealants work safely by coating leaks from the inside without reacting to air. Like using oil between gears, it seals without blocking flow. He talks about how these sealants need heat, pressure, and tiny leak spots to work well. Matthew warns that they won't fix big leaks, but are great for small, hard-to-find ones. Gary adds that testing over time shows no damage to systems. They remind techs that using sealant with care can help avoid repeat leaks and keep systems running quietly and smoothly. Expect to Learn: Why old polymer sealants cause damage in HVAC systems. How oil-based sealants work without hardening or clogging. Why are these sealants best for tiny, hard-to-find leaks? How real job testing shows they don't harm compressors. Why careful use can help stop leaks and avoid callbacks. Episode Highlights: [00:00] - Intro to Matthew Cowley in Part 1 [02:10] - Story of polymer sealants and compressor failure [04:28] - Polymer vs. oil-based sealants explained simply [06:00] - Real job testing and honest sealant results [07:25] - How tiny leaks are found and sealed internally [09:21] - How oil-based sealants coat and seal from inside [13:12] - Parts per million tests show shrinking leak rates [14:51] - Automotive use and why OEMs trust this tech [17:00] - Why some HVAC pros now add sealant on install [20:30] - OEM trust proves sealants work This Episode is Kindly Sponsored by: Master: https://www.master.ca/ Cintas: https://www.cintas.com/ Supply House: https://www.supplyhouse.com/ Cool Air Products: https://www.coolairproducts.net/ Follow the Guest Matthew Cowley on: LinkedIn: https://www.linkedin.com/in/matthew-cowley-74a815a4/ Spectronics Corporation: https://www.linkedin.com/company/spectronics/ Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/ Instagram: https://www.instagram.com/hvacknowitall1/
Em um julgamento histórico, o STF formou maioria para declarar inconstitucional o artigo 19 do Marco Civil da Internet. Na prática, isso aumenta a responsabilidade das plataformas digitais sobre o conteúdo publicado nelas, o que pode mudar para sempre a forma como usamos a internet no Brasil. Mas a decisão do Judiciário não surgiu do nada: é resultado de uma intensa disputa travada nos últimos três anos, que mexe com feridas sensíveis do país e coloca em xeque o funcionamento de grandes empresas. Assista a este episódio do IC News e fique por dentro de tudo que envolve a decisão do STF, a batalha com as big techs e as consequências desse cenário na vida da população. #STF #bigtech #investigaçãocriminal Assista aos demais programas do Investigação Criminal:https://www.youtube.com/@ICInvestigacaoCriminal
The Boys cover the draft and compares Us and States and Techs and whatever.
Haddad diz que governo cogita recorrer ao Supremo contra derrubada da alta do IOF. E Líder do Irã minimiza ataque dos EUA e diz que programa nuclear não está destruído. See omnystudio.com/listener for privacy information.
No podcast ‘Notícia No Seu Tempo’, confira em áudio as principais notícias da edição impressa do jornal ‘O Estado de S.Paulo’ desta sexta-feira (27/06/2025): Após 12 sessões, o STF concluiu o julgamento que amplia as obrigações das big techs pelo conteúdo publicado por usuários na internet. Os ministros estabeleceram critérios para punir as plataformas pelo que for considerado falha na moderação de conteúdo e fizeram apelo para que Congresso regulamente as redes sociais. Ficou definido, como regra geral, que as empresas responderão por crimes ou atos ilícitos e por contas falsas se não removerem esses conteúdos. Nos casos de crimes contra a honra (injúria, calúnia e difamação), permanece o sistema atual, de obrigação de remoção apenas por ordem judicial. No entanto, as plataformas terão de impedir a replicação das ofensas em outras publicações. Quando se tratar de anúncios ou impulsionamentos pagos, a responsabilidade das plataformas será presumida. Já os marketplaces respondem de acordo com o Código de Defesa do Consumidor. E mais: Economia: Governo tenta evitar corte maior de gastos após derrota com IOF Política: Lula critica ausência de Tarcísio em evento na capital Internacional: Relatórios indicam que ataque ao Irã destruiu centrífugas, mas não o urânio Metrópole: Cidade Jardim se mobiliza para tentar barrar prédiosSee omnystudio.com/listener for privacy information.
What happens when veterinary technicians are overworked, underpaid, and still fighting for recognition? The 2024 NAVTA Demographic Survey reveals the harsh reality, and this week on The Veterinary Viewfinder, Dr. Ernie Ward and Beckie Mossor, MPA, RVT, unpack what it all means for the future of veterinary medicine. Despite their essential role, most vet techs still earn significantly less than comparable healthcare professionals. Worse, they're burning out fast. Many are working second (or even third) jobs to make ends meet. Only 8% report being “extremely satisfied” with their current role, and more than half are actively considering leaving the profession within the next five years. Dr. Ward and Beckie explore how low wages, chronic underutilization, and the continued lack of legal title protection are driving professionals out of the field. They break down the downstream impact on patient care, clinic morale, and team dynamics, and challenge veterinary leaders to stop ignoring the growing crisis. This episode isn't just about paychecks—it's about purpose, protection, and survival. If we don't act now to support our veterinary technicians, we risk losing the very backbone of our clinics. Read the NAVTA Report here: https://navta.net/news/navtas-2024-demographic-survey-reveals-strong-feelings-on-title-protection-income-role-clarity-and-wellness/ #VetTechLife #VeterinaryTechnician #VetMed #VeterinaryMedicine #VetTechBurnout #SupportVetTechs #ProtectTheTitle #CredentialedNotConfused #VetTechPride #VetTechStrong #WorkforceWellness #VeterinaryLeadership #TitleProtection #VetMentalHealth #BurnoutAwareness
Neste episódio, conversamos com Diego Siqueira, diretor-executivo da Quanticum, que compartilhou sua jornada de engenheiro agrônomo apaixonado por solos até se tornar um inovador no agronegócio. Diego aborda a evolução da tecnologia, desde a enxada de pedra até as "deep techs" – empresas de base científica que revolucionam o setor – explicando como a inovação é mais do que apenas digital. Ele detalha a tecnologia de mapeamento de minerais do solo desenvolvida por sua empresa, vencedora do prêmio Gerdau, e como ela otimiza desde a compra de terras e o plantio até a qualidade de produtos como café e algodão, transformando a produtividade e a sustentabilidade no campo. A discussão também explora os desafios da adoção de novas tecnologias, a importância de uma comunicação acessível e as tendências futuras para o agronegócio, incluindo a inteligência artificial e o micro-aprendizado, tudo com uma perspectiva humana e prática. Este episódio foi gravado na Agrishow, a maior feira do agronegócio da América Latina, diretamente do estande do Grupo Piccin. PARCEIROS DESTE EPISÓDIO Este episódio foi trazido até você pela SCADIAgro! A SCADIAgro trabalha diariamente com o compromisso de garantir aos produtores rurais as informações que tornem a gestão econômica e fiscal de suas propriedades mais sustentável e eficiente. Com mais de 30 anos no mercado, a empresa desenvolve soluções de gestão para produtores rurais espalhados pelo Brasil através de seu software. SCADIAgro: Simplificando a Gestão para o Produtor Rural Site: https://scadiagro.com.br/Podcast Gestão Rural: https://open.spotify.com/show/7cSnKbi7Ad3bcZV9nExfMi?si=766354cb313f4785Instagram: https://www.instagram.com/scadiagro/LinkedIn: https://www.linkedin.com/company/scadiagroYouTube: https://www.youtube.com/channel/UCQxErIaU0zBkCAmFqkMohcQ Este episódio também foi trazido até você pela Nutripura Nutrição e Pastagem! A Nutripura, que tem como base valores como honestidade, qualidade e inovação nos produtos e excelência no atendimento, atua há mais de 20 anos no segmento pecuário, oferecendo os melhores produtos e serviços aos pecuaristas. Fique ligado nos artigos que saem no Blog Canivete e no podcast CaniveteCast! Com certeza é o melhor conteúdo sobre pecuária que você irá encontrar na internet. Nutripura: O produto certo, na hora certa. Site: http://www.nutripura.com.brBlog Canivete: https://www.nutripura.com.br/pub/blog-canivete/Instagram: https://www.instagram.com/nutripura/Facebook: https://www.facebook.com/Nutripura/LinkedIn: https://www.linkedin.com/company/nutripura/YouTube: https://www.youtube.com/user/TvNutripura Este episódio também foi trazido até você pelo Grupo Piccin! O Grupo Piccin, que hoje contempla o foco de trabalho em equipamentos, componentes e inovação, começou com o trabalho de um homem, Santo Piccin. Com a evolução da agricultura, os desafios se tornaram mais complexos, exigindo a utilização de implementos agrícolas mais eficientes. Grupo Piccin: excelente em produzir o melhor para o campo. Site: https://piccin.com.br/Instagram: https://www.instagram.com/grupopiccinFacebook: https://www.facebook.com/grupopiccinLinkedIn: https://www.linkedin.com/company/piccin-máquinas-agrícolas-ltdaYouTube: https://www.youtube.com/channel/UCk4BdnkZnq7gObUiR0XQR7g INTERAJA COM O AGRO RESENHAInstagram: http://www.instagram.com/agroresenhaTwitter: http://www.twitter.com/agroresenhaFacebook: http://www.facebook.com/agroresenhaYouTube: https://www.youtube.com/agroresenhaCanal do Telegram: https://t.me/agroresenhaCanal do WhatsApp: https://bit.ly/arp-zap-01 E-MAILSe você tem alguma sugestão de pauta, reclamação ou dúvida envie um e-mail para contato@agroresenha.com.br QUERO PATROCINARSe você deseja posicionar sua marca junto ao Agro Resenha Podcast, envie um e-mail para contato@agroresenha.com.br FICHA TÉCNICAApresentação: Paulo OzakiProdução: Agro ResenhaConvidado: Diego SiqueiraEdição: Senhor A - https://editorsenhor-a.com.brSee omnystudio.com/listener for privacy information.
Your plumbing techs are the backbone of your business—are you setting them up for success? In this episode, Richard Behney shares his proven strategies for training plumbing techs to deliver exceptional service, improve efficiency, and represent your brand with pride. Whether you're onboarding new hires or building up your current team, this episode will help you create a rockstar crew that drives your business forward.
A viral video from a popular “human nurse” influencer asking if veterinary technicians are “nurses” recently sparked a social media firestorm, but the outrage may be missing the real issue. In this episode of The Veterinary Viewfinder, Dr. Ernie Ward and Beckie Mossor, MPA, RVT, go beyond the headlines to explore what's truly at stake in the “vet nurse” debate: professional identity, title protection, and the public's understanding of veterinary medical roles. While thousands weighed in online, some supporting the comparison, others fiercely rejecting it, Ward and Mossor ask whether these internet debates are distracting from the bigger, systemic problem: the lack of legally protected titles for credentialed veterinary technicians in many U.S. states. They explore the emotional responses from both veterinary and human healthcare communities, examine the practical implications of inconsistent terminology, and call for stronger advocacy, unity, and legislative engagement. This episode challenges listeners to move past online outrage and toward meaningful real-world change. If you've ever wondered why words like “veterinary technician,” “nurse,” and “assistant” matter so much, or what we can do to protect and elevate our profession, this conversation is a must-listen. As Beckie suggests, skip watching this nurse influencer's videos and join NAVTA and contact your state veterinary medical Board to demand title protection for credentialed veterinary technicians. #VetTechLife #VeterinaryTechnician #VeterinaryMedicine #VetMed #VetTechProblems #VetTechPride #VetNurse #TitleProtection #CredentialedNotConfused #SupportVetTechs #ProtectTheTitle #VetTechAdvocate
When a customer chooses the cheapest option, is it really because of price or because of how it was presented? In this episode of Windshield Time, Chris Elmore and James “J-Dub” Walker reveal why customers default to low-price decisions—and how techs unknowingly reinforce that bias. Packed with real-world roleplay and proven frameworks, this episode teaches you how to present pricing with confidence, educate customers without confusion, and protect the value of your premium work. You'll learn how to: -Present prices top-down to anchor value -Avoid confusing customers with too many options at once -Leverage the psychology of loss aversion and consensus -Build trust while still selling premium -Reframe pricing conversations to highlight long-term value Mentioned in This Episode: → Only 18% of customers actually buy the cheapest option → Why techs often “lead the witness” toward low-cost picks → The importance of slowing down when presenting pricing → Robert Cialdini's Influence → Real roleplay examples that build confidence in price delivery
Jeff Rockhold is the equipment manager at Stone Canyon Golf Club in Blue Springs, Missouri. His boss? His son Jacob. The father-son duo share their life and industry experiences with Trent.
In this episode of the HVAC Uncensored Podcast, Gil discusses what he believes is holding back technicians today. Why do some Techs take years and still never get it? Why do some techs receive it quickly? Does Time mean you know what you're doing? I'm not sure; let's discuss it. Could you come hang out live and share your thoughts on the subject? I can't wait to hear what the live audience thinks =====Don't Forget To Follow The Podcast On Social Media To Stay Up To Date======= The easiest way to find all links go to https://www.hvacuncensored.com or https://www.poplme.co/hvacuncensored *****Please Show Some Love To The Amazing Show Sponsors/Partners******* YELLOW JACKET https://www.yellowjacket.com COMPANYCAM https://www.companycam.com/hvacuncensored GET A FREE 14-DAY TRIAL, THEN 50% OFF YOUR FIRST 2 MONTHS HVAC TACTICAL https://www.hvactactical.com USE DISCOUNT CODE (HVACUNCENSORED) & SAVE 20% ON YOUR ORDER HOUSECALL PRO https://www.housecallpro.com/hvac-uncensored/ VETO PRO PAC https://www.vetopropac.com/ HOMEPROS https://www.readhomepros.com CAMEL CITY MILL https://www.camelcitymill.com/UNCENSORED10 USE DISCOUNT CODE (UNCENSORED10) & SAVE 10% ON YOUR ORDER LOKAL https://www.lokalhq.com FIND ALL HVAC UNCENSORED MERCH AT https://www.hvacuncensored.com/
Leadership That Works: Chris Morin on Training Techs, Building Culture & Growing Teams in HVACIn this powerhouse episode, Sam Wakefield interviews Chris Morin—HVAC educator, founder of HVAC Pro Blog, and author of Leadership in HVAC. They dive deep into what real leadership looks like in residential contracting: from training technicians with people skills to building a culture that scales with integrity.If you lead a team, manage a shop, or want to grow into leadership, this episode is your blueprint.What You'll Learn in This Episode:What most HVAC companies get wrong about leadershipThe difference between managing and coachingHow to develop techs into future leadersChris's framework for building a sustainable company cultureReal-world challenges (and wins) from the fieldResources & Links:
No Fórum Onze e Meia de hoje: Por que Moraes quer prender Bolsonaro logo?; Haddad detona Nikolas e ainda, STF forma maioria contra Big TechsParticipam do programa os jornalistas Altamiro Borges e Cynara Menezes e a advogada e analista política Andréa GonçalvesApresentação de Dri Delorenzo e comentários de Renato Rovai.Become a supporter of this podcast: https://www.spreaker.com/podcast/forum-onze-e-meia--5958149/support.
Haddad diz que oposição faz 'molecagem', e bate-boca encerra comissão na Câmara. E Trump diz que China fornecerá minerais de terras raras e EUA permitirão estudantes chineses.See omnystudio.com/listener for privacy information.
No podcast ‘Notícia No Seu Tempo’, confira em áudio as principais notícias da edição impressa do jornal ‘O Estado de S.Paulo’ desta quinta-feira (12/06/2025): Em julgamento no STF, sete dos 11 ministros da Corte já decidiram pela ampliação das obrigações de provedores e plataformas de redes sociais na moderação de conteúdo de usuários. Seis ministros defendem que é dever das plataformas impedir espontaneamente a circulação de publicações criminosas. O único voto divergente até ontem foi o de André Mendonça. O STF ainda vai definir critérios para responsabilização das empresas. Os ministros apresentaram propostas distintas e o plenário terá de equilibrá-las. O julgamento gira em torno da constitucionalidade do artigo 19 do Marco Civil da Internet, que proíbe a responsabilização das plataformas por conteúdos publicados pelos usuários, exceto se houver descumprimento de decisões judiciais para remover publicações. E mais: Economia: Na Câmara para falar sobre contas públicas, Haddad discute com opositores Internacional: EUA já têm mais tropas nas ruas de Los Angeles que na Síria e no Iraque juntos Metrópole: Postagens com ameaças a escolas se multiplicam entre 2021 e 2025 Caderno 2: Morre Brian Wilson, cantor e compositor que criou a banda Beach BoysSee omnystudio.com/listener for privacy information.
Are vet techs nurses? It's a hot debate across social media, and in this episode, I'm diving into both sides of the conversation. We'll break down the education, licensing, and responsibilities of veterinary technicians vs. nurses—and spotlight some surprising skills you may not know vet techs have. I'll also share your comments & hot takes. Spoiler: this isn't about who does more—it's about credentials, respect, and keeping it honest in both the human and animal healthcare worlds.
Why do the “right” words to a customer sometimes fail to produce results? Techs often start with a concept, a maintenance agreement or a diagnosis, that can often fall on deaf ears. The outcome-focused nature of sales can lead to rigid interactions and stop technicians from following their instincts that creates that magic piece of […] The post Building Strong Customer Relationships: Part 1 first appeared on My Contractor University | Dashboard.
Diante da discussão do STF, o senador Humberto Costa (PT-PE) afirmou que as grandes plataformas digitais representam uma ameaça direta à soberania nacional. O parlamentar ressaltou que essas empresas operam politicamente no país com o objetivo de enfraquecer as instituições. Sonoras:
Tu veux donner du sens à ton argent ? Rejoins la Nef !_Pourrais-tu vivre bien avec très peu... dans le désert ? (car c'est un peu notre futur : plus de chaleur, moins d'eau et de terres cultivables)Voici le nouveau défi de Corentin de Chatelperron et Caroline Pultz : devenir autonome dans le désert (en eau, nourriture et énergie) grâce aux low-techs !Regarder le docu Arte sur l'expérience "Biosphère du Désert". SOMMAIRE01:49 Pourquoi ?03:22 L'arrivée au Mexique06:36 L'eau08:38 Le fitness utile12:01 La nourriture22:00 Comment vivre de manière géniale sur cette planète ?32:04 Bilan__Merci au sponsor du mois : la coopérative bancaire la Nef !Découvre leur livret bancaire gratuit qui finance des projets engagés sur t.ly/lanef.Distribué par Audiomeans. Visitez audiomeans.fr/politique-de-confidentialite pour plus d'informations.
How do you find a great technician? What about an RV inspector? This week we talk to serial entrepreneur Heath Padgett who has come up with a simple and easy way to find vetted RV techs no matter where you are. There's also a lot of cool things we talk about - RV refrigerators. We've done a study of how much solar it takes to run your RV fridge. But we've also got a fridge that'll fit in the back seat of your car for those road sodas - or Costco runs! You can find this weeks podcast, the show notes, the whole story about the fridges and discounts, deals and destinations at our home on the web at https://www.stresslesscamping.com/podcast/0310. The StressLess Camping podcast is a weekly RV podcast with information, tips and tricks to help every RVer and camper enjoy some StressLess Camping
O STF retomou nesta quinta-feira, 5, o julgamento sobre a responsabilidade de plataformas digitais por publicações de usuários.O ministro André Mendonça abriu divergência e votou pela constitucionalidade do artigo 19 do Marco Civil da Internet. Em seu voto, o ministro do Supremo se manifestou contra a possibilidade da remoção de perfis que não sejam falsos.“As plataformas em geral, tais como mecanismos de busca, marketplaces etc., tem o dever de promover a identificação do usuário violador de direito de terceiro. Observado o cumprimento da referida exigência, o particular diretamente responsável pela conduta ofensiva é quem deve ser efetivamente responsabilizado via ação judicial contra si promovida”, afirmou Mendonça.Para o ministro, “o particular diretamente responsável pela conduta ofensiva é quem deve ser efetivamente responsabilizado via ação judicial contra si promovida”.Felipe Moura Brasil, Duda Teixeira e Ricardo Kertzman comentam:Papo Antagonista é o programa que explica e debate os principais acontecimentos do dia com análises críticas e aprofundadas sobre a política brasileira e seus bastidores. Apresentado por Felipe Moura Brasil, o programa traz contexto e opinião sobre os temas mais quentes da atualidade. Com foco em jornalismo, eleições e debate, é um espaço essencial para quem busca informação de qualidade. Ao vivo de segunda a sexta-feira às 18h. Apoie o jornalismo Vigilante: 10% de desconto para audiência do Papo Antagonista https://bit.ly/papoantagonista Siga O Antagonista no X: https://x.com/o_antagonista Acompanhe O Antagonista no canal do WhatsApp. Boletins diários, conteúdos exclusivos em vídeo e muito mais. https://whatsapp.com/channel/0029Va2SurQHLHQbI5yJN344 Leia mais em www.oantagonista.com.br | www.crusoe.com.br
Would you still go through with surgery if you knew what really happened behind the scenes?In Part 2 of our most jaw-dropping series yet, Dr. Rady Rahban is once again joined by Paula, a seasoned OR nurse turned nurse practitioner, to continue exposing the shocking realities taking place in some of the most prestigious operating rooms in Beverly Hills. From false pregnancy tests being ignored… to untrained staff administering meds… to surgeons leaving the OR mid-procedure—this episode is not fiction. It's Paula's real-life experience, and it will make you think twice about who you're trusting with your body and your life. We unpack the dark truth about how cutting corners in plastic surgery is often about one thing: money. And while the glamor of board certification and big social media followings may lure you in, what happens after you go under is what matters most. This is not about fear. It's about being informed.
Ever presented your findings… and watched the customer go quiet? In this episode of Windshield Time, Chris Elmore and James “J-Dub” Walker unpack what really causes that reaction—and how to prevent it. From the very first question you ask, you're either setting context or setting a trap. If you want the customer to trust you when it matters most, you've got to build contrast early and deliver findings with clarity, confidence, and control. You'll learn how to: -Ask better questions that build trust and uncover expectations -Use age, maintenance, and filtration to create context -Structure findings as a story—not a list of problems -Separate the “meaning” conversation from the “money” conversation -Keep control of the call while giving customers space to process -Turn presentation anxiety into confidence and clarity Mentioned in this episode: The “bomb blast” effect: why customers shut down The 7-step findings presentation framework How to avoid the “I also found…” death spiral The importance of linking symptoms to causes When to give customers space—and when to stay close Why you shouldn't present findings with pricing attached
In this episode of the HVAC Know It All Podcast, host Ben Reed continues his chat with Tony Mormino, is VP of Technical Media at AIR Control Concepts and a host on HVAC TV. In Part 02, Tony shares key lessons from his career, like the value of showing up when things go wrong, how hands-on experience can boost trust, and why honesty builds strong client ties. He also talks about ways technicians can shift into sales roles and what to expect day-to-day. Tony opens up about using AI tools like ChatGPT for content and gives advice for anyone thinking about changing careers or growing in the HVAC field. Tony Mormino shares how showing up during tough times helps build trust in HVAC sales. He talks about learning from mistakes, caring for clients even after the sale, and how techs can move into sales roles. Tony also explains how using AI tools like ChatGPT helps with content and how real-world experience matters more than being a slick salesperson. Throughout this episode, Tony shares how caring deeply, staying honest, and solving problems help him stand out in HVAC sales. He talks about learning by doing, using tools on job sites, and building strong client ties. Tony also shows how AI tools and creating content online help him grow and stay connected in the HVAC world. Expect to Learn: How Tony builds trust by showing up when problems hit. Why hands-on work helps in HVAC sales. How honesty keeps clients coming back. How AI tools support his content and workflow. Why techs should talk to others before changing roles. Episode Highlights: [00:00] - Intro to guest Tony Mormino in Part 02 [01:02] - How problems build trust in sales [02:58] - Lessons from tough HVAC projects [03:48] - Office vs. site work in sales roles [05:25] - Techs moving into HVAC sales jobs [07:21] - What owner sales roles really look like [09:40] - Inside a day in HVAC sales engineering [12:05] - Using AI tools like ChatGPT and Synthesia [13:23] - Tony's career path and what he'd change [15:23] - Advice for techs thinking about switching roles 1320 [17:04] - Final thoughts and Tony's HVAC community work This Episode is Kindly Sponsored by: Master: https://www.master.ca/ Cintas: https://www.cintas.com/ Supply House: https://www.supplyhouse.com/ Cool Air Products: https://www.coolairproducts.net/ Follow the Guest Tony on: Tony Mormino: https://www.linkedin.com/in/tony-mormino/ Air Control Concepts: https://www.linkedin.com/company/aircontrolconcepts/ Follow the Hosts: LinkedIn: https://www.linkedin.com/in/ben-reed-/ LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/ Instagram: https://www.instagram.com/hvacknowitall1/
“Why do we have to charge so much?” If you've ever asked that question—or had a customer ask it—this episode is for you. In this candid breakdown, Chris Elmore and James “J-Dub” Walker unpack what it really costs to run a service call, why pricing isn't based on greed, and how to explain value when customers don't understand what they're paying for. This is the financial literacy episode every tech and salesperson should hear. You'll learn how to: -Break down fixed costs vs. variable costs in simple terms -Explain why two water heaters are not the same job -Understand what it actually costs to acquire a customer -Protect profit without cutting corners or rushing the job -Use long-term value (like memberships) to stay profitable -Talk to customers—and owners—about price with confidence Mentioned in this episode: The 100 Pennies exercise for understanding margins True cost breakdowns: marketing, overhead, labor, materials Membership math: how repeat visits lower cost per call Why price is based on need, not greed The problem with "just knocking $500 off" FOLLOW + REVIEW Enjoyed this episode? Follow us and leave us a review. Then share it with a teammate who needs to hear it.
In this episode, I talk with VTS veterinary nurse and graduate researcher, Angela Chapman about her study that dives into the root causes of burnout in veterinary nurses and technicians and why fixing it takes more than just good intentions. Backed by insights from 40 experts, we explore practical, high-impact solutions that clinics can actually implement to create lasting change. Mentioned in this episode: -The Delphi study paper we talked about https://doi.org/10.3390/ani15091257 (If you're a just get me to the good stuff kind of person, here's the Solution's table https://www.mdpi.com/2076-2615/15/9/1257.) -The preliminary survey of vet techs/nurses Part 1 https://doi.org/10.2460/javma.25.03.0163 and Part 2 https://doi.org/10.2460/javma.25.03.0164 And Angela's contact info: a.chapman@latrobe.edu.au www.linkedin.com/in/angela-chapman-75642a76
Send JD a text message and be heard!TUSH PUSH ALIVE AND WELL!!! @brandonfurtado2 @brianckeys #tushpush back for #nfl 2025 season. @packers wanted it banned they get #eagles at home #mnf November 10th. @nyknicks game one tonight #ecf #nbaplayoffs @companyadjace @kevdu says #gentlemanssweep @pacers in 5. Finally it's here. Other guys have to score to support @jalenbrunson1 to get to first #nbafinals since 1999. @nyquil_inthe_flesh @brianbarnaby @anthonyyacc @robparker1980 & @call_me_tca_prez HTJ @adamsilvernba the #flopping is out of control. @shai barely touched last night. Please I can't watch this anymore. Techs, suspensions something to get it out of the game. @mets first 3 game losing streak and hitters slumping last 6 games. @yankees @thejudge44 shortest #homerun of his career. #sportstrivia at the finish. All sports. One podcast. (even hockey) PODCAST LINK ON ITUNES: http://bit.ly/JDTSPODCAST
Thinking like a coach and adapting to a new job. Trent discusses shop tactics and life philosophies with Colorado equipment manager Tyler Miget.
Thinking like a coach and adapting to a new job. Trent discusses shop tactics and life philosophies with Colorado equipment manager Tyler Miget.
Shout out to our sponsors!-Rick Stockel - Your Source for Buying and Selling Homes in Richmond and Central Virginiahttps://rickstockel.com- Dr. O Sports Medicine - http://kwadwoowusuakyawmd.comDr. O Instagram - https://instagram.com/dr.o_forthe804- W.W. Enroughty & Son - https://enroughty.comWhat happens when a so-called “baseball school” becomes the kings of Virginia basketball? In this unfiltered, high-energy episode of BallinVA, we sit down with the 2025 State Champion Atlee Raiders—players and coaches—to unpack their journey from overlooked to unstoppable. From locker room laughs to emotional tributes, behind-the-scenes drama to state-level domination, this is the real story of the team no one saw coming. Trash talk? Check. Redemption arcs? Plenty. Techs, missed dunks, clutch threes, and a heavy dose of Richmond pride.
5-9 Marcus Thompson speaks to the offensive struggles of GS & the difficulty Draymond Green will now have when playing his style as techs add upSee omnystudio.com/listener for privacy information.
In this episode of the HVAC Uncensored Podcast, Gil goes solo. The topic for the show is bringing up and discussing issues or topics that Techs in the field are dealing with. What is it that techs are looking for in a company? Is it just money, PTO, Culture, Nice Vans, etc? Let's have these discussions so we can help move the ball forward. As someone who runs a service business, I am curious about people's answers. Since I came into the trade 25 years ago, and so have the techs. Come hang out and give your feedback in the live chat. Mixed in is some Q&A from the live chat and talking about random topics. Also, could you talk about the newly unveiled UNCENSORED Neglected Text Line? Details will be given on the show. =====Don't Forget To Follow The Podcast On Social Media To Stay Up To Date======= The easiest way to find all links go to https://www.hvacuncensored.com or https://www.poplme.co/hvacuncensored *****Please Show Some Love To The Amazing Show Sponsors/Partners******* YELLOW JACKET https://www.yellowjacket.com COMPANYCAM https://www.companycam.com/hvacuncensored GET A FREE 14-DAY TRIAL, THEN 50% OFF YOUR FIRST 2 MONTHS HVAC TACTICAL https://www.hvactactical.com USE DISCOUNT CODE (HVACUNCENSORED) & SAVE 20% ON YOUR ORDER HOUSECALL PRO https://www.housecallpro.com/hvac-uncensored/ VETO PRO PAC https://www.vetopropac.com/ HOMEPROS https://www.readhomepros.com CAMEL CITY MILL https://www.camelcitymill.com/UNCENSORED10 USE DISCOUNT CODE (UNCENSORED10) & SAVE 10% ON YOUR ORDER LOKAL https://www.lokalhq.com FIND ALL HVAC UNCENSORED MERCH AT https://www.hvacuncensored.com/
In this episode of the HVAC Know It All Podcast, host Gary McCreadie chats with Patrick Butler, a seasoned HVAC technician and educator, and Field Service Supervisor at SAV-MOR MECHANICAL, INC. Patrick, who has over 20 years in the industry, shares his journey from apprentice to expert. In Part 2, they discuss the shift in technician training, from old-school methods to modern approaches using social media and AI tools. Patrick also talks about the importance of allowing apprentices to fail and learn, while embracing new tech like Microsoft Copilot to streamline work and improve skills. Patrick Butler talks about the shift in HVAC training, explaining how apprentices now have access to online resources and AI tools like Microsoft Copilot. He emphasizes the importance of learning from mistakes and how embracing new technology helps technicians stay competitive in the ever-evolving HVAC field. Throughout this episode, Patrick shares how HVAC training has evolved, with online resources and AI tools playing a big role. He stresses that allowing apprentices to learn from failure and staying updated with new tech is essential for technicians to improve and succeed in the field. Expect to Learn: How HVAC training has changed over the years. Why apprentices need the chance to fail and learn. How AI tools like Microsoft Copilot help technicians work smarter. Why adapting to new tech is important for HVAC pros. How modern training methods are shaping the future of the trade. Episode Highlights: [00:33] – Introduction to Patrick Butler in the Second Part [02:10] – Old-School Training vs. Modern Methods [04:56] – Why Apprentices Need to Be Allowed to Fail [07:02] – The Importance of Humility in HVAC Training [09:35] – AI's Impact on the Trade: Patrick's Approach to Teaching Apprentices [13:01] – The Role and Advantages of AI Tools like Microsoft Copilot for Techs [19:46] – How New Tech is Shaping the Future of HVAC Training This Episode is Kindly Sponsored by: Master: https://www.master.ca/ Cintas: https://www.cintas.com/ Supply House: https://www.supplyhouse.com/ Cool Air Products: https://www.coolairproducts.net/ Follow the Guest Patrick Butler on: LinkedIn: https://www.linkedin.com/in/patrick-butler-227489308/ Savmor.net: https://www.savmor.net/ Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/ Instagram: https://www.instagram.com/hvacknowitall1/