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We confront the pride and self-importance that can undermine church production teams, contrasting technical leaders who make others feel valued with those who seek recognition, titles, gear, or influence. We examine the grumpy church tech stereotype, insecurity, prayer, volunteer care, gossip, leadership by influence, and the temptation to build a public platform while neglecting local ministry. Along the way, we offer worship and technical arts leaders an honest framework for evaluating their priorities and team culture.
Service Business Mastery - Business Tips and Strategies for the Service Industry
Service Scout (14 day free trial): https://getservicescout.com/demo.html This is the toughest year to close a sale in home services since 2008. Equipment costs more than ever, credit is tighter, and the customers calling for a replacement are the hardest ones to sell. The problem usually is not your leads. It is what happens when your technician walks in the door. In this episode of Service Business Mastery, Tersh Blissett and Josh Crouch sit down with Justin Riley, CEO and founder of UpFrog, for a straight read on the 2026 home services market and how the best companies are still closing jobs hand over fist. Justin breaks down why likability now beats price, why repair and maintenance calls are the easier win this year, how to lead with the right financing so a customer with tough credit still says yes, and the new tool he built, Service Scout, that briefs your tech on the home, the buyer, and the strategy in 90 seconds before every call. If close rate is where your money leaks this year, this one is the fix. This episode is brought to you in partnership with Upfrog, one of our show partners. Fitting, since today's guest is Upfrog's founder. Upfrog turns paid ad spend into booked, sold system replacements instead of wasted leads. Learn more at upfrog.com. CHAPTERS 0:00 – Raise Your Close Rate by Listening for 90 Seconds 3:01 – From HVAC Apprentice to Founding UpFrog 7:11 – The State of the 2026 Market: Toughest Since 2008 9:04 – Why Close Rate Is the Number One Problem This Year 11:45 – Why Customers Shop for Who They Like, Not Price 13:00 – Why Repair and Maintenance Calls Are the Easier Win 14:03 – The Average Ticket Meat Zone and the Credit Ceiling 17:01 – How Service Scout Was Born 19:12 – Inside a Service Scout Pre Appointment Intelligence Brief 23:30 – The Results: A 5 to 14% Close Rate Lift 24:12 – Leading With the Right Financing to Win Tough Credit 28:02 – Handling the Data Responsibly 31:27 – The Reporting Most Contractors Have Never Seen 33:11 – The Pricing and the ROI Math 36:53 – AI Should Make Your People Super, Not Replace Them 49:30 – The Number One Reason Close Rates Are Down WHAT YOU'LL LEARN - Why 2026 is the hardest year to close a home services sale since 2008, and where the money is actually leaking - Why likability now beats price, and why the replacement estimate is the hardest call to win - How a 90 second pre appointment brief can lift your close rate 5 to 14% - How to lead with the right financing so a customer with tough credit still says yes - What you can learn about a home before the visit, and how to use it without crossing a line - Why the real IP of a home service business is your people, not your AI stack THIS EPISODE IS BROUGHT TO YOU BY UPFROG System replacement leads from paid ads, nurtured and booked into sold jobs before your team arrives: upfrog.com MARKETSTORM An AI-powered advertising platform. Results vary by market, budget, and campaign configuration: https://marketstorm.ai/ CALLRAIL CallRail's Voice Assist is a 24/7 AI voice assistant that answers every call, handles customer questions, and books jobs directly onto your calendar, all without you ever having to step away from the current job. Try Voice Assist for free today at voiceassist.com BREEZY Capture 25-30% more clients with Breezy AI Agents. Use code 'SBM' to book a demo and get $500 on us: https://bit.ly/4ihjXkx PHONETAP Your calls hold the key to growing your business. PhoneTAP gives you instant AI analysis, real customer lifetime value, and tools to coach your team. Learn more: phonetap.ai/demo COMPANYCAM Capture work, track job progress, and stay connected from the field to the office with photo documentation and AI tools that keep work moving. Start a free trial at https://companycam.com/ CONNECT WITH OUR HOSTS AND GUEST Tersh Blissett: https://www.linkedin.com/in/tershblissett/ Josh Crouch: https://www.linkedin.com/in/josh-crouch/ Justin Riley, CEO and Founder of UpFrog: https://www.linkedin.com/in/justintriley/ UpFrog: https://upfrog.com Service Scout (14 day free trial): https://getservicescout.com/demo.html ABOUT SERVICE BUSINESS MASTERY Service Business Mastery helps home service owners run better, more profitable companies. Every week, Tersh Blissett and Josh Crouch break down the operations, technology, and leadership behind growing an HVAC, plumbing, or electrical business, with the operators actually doing the work. More at https://servicebusinessmastery.com/ Subscribe on YouTube and follow us on Spotify and Apple Podcasts so you never miss an episode. If this one helped, share it with an owner who needs it. #ServiceBusinessMastery #HomeServices #HVAC #HVACSales #CloseRate
Alissa Coram and Ed Carson walk through Wednesday's market action and discuss key stocks to watch in Stock Market Today. Hosted by Simplecast, an AdsWizz company. See https://pcm.adswizz.com for information about our collection and use of personal data for advertising.
Shout out to the vet techs
Nicht jeder muss ein Tech-Startup gründen – auch das Handwerk bietet gigantische Chancen für die nächste Unternehmergeneration. Clara Hunnenberg ist Geschäftsführerin der Heike Hunnenberg GmbH, einem Düsseldorfer Großhandel und Manufakturbetrieb für Bodenbeläge in dritter Generation. Im Gespräch mit Carsten Puschmann spricht sie ehrlich darüber, wie die Zusammenarbeit mit ihrer Mutter abläuft, warum sie interne Nachfolge nicht als Pflicht, sondern als Ehre versteht und weshalb das Handwerk dringend mehr Optimismus und moderne Köpfe braucht.Es geht um die Dynamik in Familienunternehmen, die Unterschätzung von Handwerksberufen und die Frage, wie man Tradition mit KI, Social Media und neuen Geschäftsmodellen zukunftsfähig aufstellt. Clara teilt ihre Sicht auf den akuten Nachfolgemangel in Deutschland, überbordende Bürokratie und erklärt, warum Durchhaltevermögen und Leidenschaft am Ende wichtiger sind als jeder perfekte Fünfjahresplan.Wir reden über
Episode 5580: Bringing Back Made In America; Big Techs Work Around For H1-B's
Ready to improve your working relationship with your patient techs? Join the co-hosts as they welcome nurse practitioner and former patient tech Abigail Buechner Baugh for an insightful story-filled conversation about how to communicate, build mutual respect, delegate effectively, and strengthen bedside teamwork with your patient techs for safer, smoother patient care. SPECIAL GUEST Abby Buechner, DNP, AGACNP-BC, APRN, is an Adult-Gerontology Acute Care Nurse Practitioner at ECU Health with a background in critical care nursing and cardiac intensive care. Passionate about mentorship and professional development, she helped create ECU Health's APP mentoring program and recently completed her Doctor of Nursing Practice degree at Yale University, focusing on healthcare leadership, systems, policy, and advocacy for both patients and bedside nurses. MEET OUR CO-HOSTS Kellye' McRae, MSN-Ed, RN is a dedicated Med-Surg Staff Nurse and Unit Based Educator based in South Georgia, with 12 years of invaluable nursing experience. She is passionate about mentoring new nurses, sharing her clinical wisdom to empower the next generation of nurses. Kellye' excels in bedside teaching, blending hands-on training with compassionate patient care to ensure both nurses and patients thrive. Her commitment to education and excellence makes her a cornerstone of her healthcare team. Marcela Salcedo, RN, BSN is a Floatpool nightshift nurse in the Chicagoland area, specializing in step-down and medical-surgical care. A member of AMSN and the Hektoen Nurses, she combines her passion for nursing with the healing power of the arts and humanities. As a mother of four, Marcela is reigniting her passion for nursing by embracing the chaos of caregiving, fostering personal growth, and building meaningful connections that inspire her work. Hayley Sweetser, MSN, APRN, AGCNS-BC, MEDSURG-BC, CPHQ, WTA-C is a Clinical Nurse Specialist in Newark, Delaware who provides support to patients and caregivers within the Acute Medicine Service Line at ChristianaCare. She is working towards reducing overall patient harm events within the service line through collaboration with bedside nurses, physicians, and other specialties. Hayley has a strong passion for medical-surgical nursing and has spent her whole nursing career in this specialty. She strives to advance medical-surgical nursing practice by encouraging alignment with evidence-based practice. Eric Torres, ADN, RN, CMSRN is a California native that has always dreamed of seeing the World, and when that didn't work out, he set his sights on nursing. Eric is beyond excited to be joining the AMSN podcast and having a chance to share his stories and experiences of being a bedside medical-surgical nurse. Sydney Wall, RN, BSN, CMSRN has been a med surg nurse for 5 years. After graduating from the University of Rhode Island in 2019, Sydney commissioned into the Navy and began her nursing career working on a cardiac/telemetry unit in Bethesda, Maryland. Currently she is stationed overseas, providing care for service members and their families. During her free time, she enjoys martial arts and traveling. Trish West, DNP, MSN, CMSRN, PCCN, CEN, NEA-BC, FAMSN is a passionate nurse leader whose career reflects both expertise and a heartfelt commitment to advancing patient care. Trish's credentials include being a Certified Medical Surgical Registered Nurse, Progressive and Emergency Nursing, Nursing Executive Advanced, and most recently, induction as a Fellow in the Academy of Medical Surgical Nursing. She enjoys spending time with her husband Mark and their five children. Her favorite motto, "Never underestimate the difference you can make," truly captures the spirit with which Trish approaches both professional and personal endeavors.
Character creation in Cyberpunk RED is simple. First, choose whether you want to be a violent criminal, a corporate criminal, or a musician who can accidentally start a cult. Then roll enough childhood trauma to explain why you live in a shipping container. This week, Randall creates Cyberpunk Mr. Rogers, a relentlessly loving rockerboy whose most treasured possession is a weapon, while Tyler creates a fashionable netrunner who values money, wants power, steals programs from people he brain-burns, and has somehow made a mortal enemy entirely through bad vibes. Meanwhile, Riverside attempts to achieve sentience by transforming Ash into a robot every time he says something useful. Show Notes In the second installment of our Cyberpunk RED Quickstart, Ash guides Randall and Tyler through character creation while Riverside fights desperately to prevent the information from reaching anyone. We begin with Cyberpunk RED's three character-creation methods. Streetrat gets a character onto the streets quickly with mostly predetermined options. Complete Package gives experienced players much more control over their statistics, skills, equipment, fashion, and cyberware. Between them is Edgerunner, which provides meaningful choices while keeping new players away from the most dangerous form of cyberpsychosis: analysis paralysis. Ash introduces the game's roles, including Solos, Netrunners, Techs, Medtechs, Medias, Execs, Lawmen, Fixers, Nomads, and Rockerboys. Randall briefly considers playing an Exec before discovering that a Rockerboy can become a cult leader through Charismatic Impact. At that point, the decision is effectively over. Tyler chooses a Netrunner, giving the team one character who gathers followers and another who steals people's files. The Lifepath system quickly demonstrates why Cyberpunk characters rarely arrive in Night City emotionally healthy. Randall develops a silly, free-spirited rockerboy who values friendship, believes every person matters, and loves everyone too much to name a single favorite person. He grew up around comfortable corporate technicians before living aboard a traveling ship, where musicians taught him to perform. Then the ship sank. His family and mentor died, but Randall's character survived by floating to safety on his mentor's acoustic guitar. After living freely on an island, he was eventually rescued and returned to a society he no longer believes anyone needs. His new mission is to escape life on the street and bring everyone else with him. He is essentially Cyberpunk Mr. Rogers, assuming Mr. Rogers had piercings, cyberware, and a guitar that kills fascists. Tyler's Netrunner develops in the opposite direction. He is sneaky, deceptive, fashionable, motivated by money, and interested in gaining power and control. He grew up in a nomad pack among ruined settlements before his family lost everything through betrayal. He works alone from a workspace full of gamer debris, accepts jobs from media figures and political or law-enforcement contacts, and has local gangers protecting his territory. He also steals programs from Netrunners after brain-burning them, which raises several questions about why anyone continues giving Tyler characters unrestricted access to technology. Both characters somehow roll three friends, multiple enemies, and enough tragic relationships to support several seasons of prestige television. One shared rival may merely insult Randall's rockerboy but wants to murder Tyler's Netrunner on sight, apparently because Tyler's personality failed a vibe check so badly that it became a capital offense. The episode finishes with statistics, derived attributes, skills, weapons, armor, fashion, housing, and cyberware. Randall's Rockerboy receives an audio recorder, chemskin, a cyberaudio suite, and tech hair. Both characters begin life in cargo containers, because even in the dark future, affordable housing remains the most unrealistic part of science fiction. Finally, Randall names his new rockerboy Marky Day, short for Marquette Lafayette. The stage is set for Marky and Tyler's deeply suspicious Netrunner to enter Night City, find work, make enemies, and enjoy the approximate life expectancy of a mayfly standing beneath an Arasaka boot. Key Takeaways Cyberpunk RED offers three approaches to character creation: the fast Streetrat method, the guided Edgerunner method, and the highly customizable Complete Package. Edgerunner is presented as the strongest option for new players because it offers choices while keeping characters functional in their selected roles. Roles define much more than combat abilities. They determine how characters influence the setting, find work, form connections, and solve problems. Execs can be challenging for inexperienced players because their corporate loyalties may clash with the anti-establishment motivations of other characters. Rockerboys use Charismatic Impact to influence fans and larger groups. They do not need to be musicians and can instead be poets, artists, dancers, political speakers, or cult leaders. The Lifepath system is the heart of character creation. Random results establish personality, cultural background, clothing, relationships, family history, enemies, romances, goals, and role-specific connections. Players are not always required to accept a random result literally. The group frequently interprets, expands, combines, or rerolls results to create a more coherent character. Randall's Rockerboy becomes a hopeful, compassionate performer whose optimism is supported by a profoundly tragic history. Tyler's Netrunner becomes an ambitious and morally questionable hacker with criminal contacts, a messy workspace, stolen programs, and multiple people who want him dead. Fashion has social importance. Clothing affects how characters are perceived by corporate employees, street contacts, potential clients, and criminals. Characters must balance equipment and cyberware against their available money and Humanity. More cyberware provides useful abilities but gradually reduces the character's Humanity and Empathy. Starting characters begin at rank four in their primary role ability. Lower ranks exist partly to support acquiring abilities from additional roles later. Both characters begin in cargo-container housing, establishing their place near the bottom of Night City's economic food chain. Character creation succeeds because the mechanics generate story hooks rather than merely numbers. Before the game begins, the characters already have friends, enemies, trauma, ambitions, rivalries, and several excellent reasons for everything to go terribly wrong.
Alissa Coram and Ken Shreve walk through Thursday's market action with key stocks to watch in Stock Market Today. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Character creation in Cyberpunk RED is simple. First, choose whether you want to be a violent criminal, a corporate criminal, or a musician who can accidentally start a cult. Then roll enough childhood trauma to explain why you live in a shipping container. This week, Randall creates Cyberpunk Mr. Rogers, a relentlessly loving rockerboy whose most treasured possession is a weapon, while Tyler creates a fashionable netrunner who values money, wants power, steals programs from people he brain-burns, and has somehow made a mortal enemy entirely through bad vibes. Meanwhile, Riverside attempts to achieve sentience by transforming Ash into a robot every time he says something useful. Show Notes In the second installment of our Cyberpunk RED Quickstart, Ash guides Randall and Tyler through character creation while Riverside fights desperately to prevent the information from reaching anyone. We begin with Cyberpunk RED's three character-creation methods. Streetrat gets a character onto the streets quickly with mostly predetermined options. Complete Package gives experienced players much more control over their statistics, skills, equipment, fashion, and cyberware. Between them is Edgerunner, which provides meaningful choices while keeping new players away from the most dangerous form of cyberpsychosis: analysis paralysis. Ash introduces the game's roles, including Solos, Netrunners, Techs, Medtechs, Medias, Execs, Lawmen, Fixers, Nomads, and Rockerboys. Randall briefly considers playing an Exec before discovering that a Rockerboy can become a cult leader through Charismatic Impact. At that point, the decision is effectively over. Tyler chooses a Netrunner, giving the team one character who gathers followers and another who steals people's files. The Lifepath system quickly demonstrates why Cyberpunk characters rarely arrive in Night City emotionally healthy. Randall develops a silly, free-spirited rockerboy who values friendship, believes every person matters, and loves everyone too much to name a single favorite person. He grew up around comfortable corporate technicians before living aboard a traveling ship, where musicians taught him to perform. Then the ship sank. His family and mentor died, but Randall's character survived by floating to safety on his mentor's acoustic guitar. After living freely on an island, he was eventually rescued and returned to a society he no longer believes anyone needs. His new mission is to escape life on the street and bring everyone else with him. He is essentially Cyberpunk Mr. Rogers, assuming Mr. Rogers had piercings, cyberware, and a guitar that kills fascists. Tyler's Netrunner develops in the opposite direction. He is sneaky, deceptive, fashionable, motivated by money, and interested in gaining power and control. He grew up in a nomad pack among ruined settlements before his family lost everything through betrayal. He works alone from a workspace full of gamer debris, accepts jobs from media figures and political or law-enforcement contacts, and has local gangers protecting his territory. He also steals programs from Netrunners after brain-burning them, which raises several questions about why anyone continues giving Tyler characters unrestricted access to technology. Both characters somehow roll three friends, multiple enemies, and enough tragic relationships to support several seasons of prestige television. One shared rival may merely insult Randall's rockerboy but wants to murder Tyler's Netrunner on sight, apparently because Tyler's personality failed a vibe check so badly that it became a capital offense. The episode finishes with statistics, derived attributes, skills, weapons, armor, fashion, housing, and cyberware. Randall's Rockerboy receives an audio recorder, chemskin, a cyberaudio suite, and tech hair. Both characters begin life in cargo containers, because even in the dark future, affordable housing remains the most unrealistic part of science fiction. Finally, Randall names his new rockerboy Marky Day, short for Marquette Lafayette. The stage is set for Marky and Tyler's deeply suspicious Netrunner to enter Night City, find work, make enemies, and enjoy the approximate life expectancy of a mayfly standing beneath an Arasaka boot. Key Takeaways Cyberpunk RED offers three approaches to character creation: the fast Streetrat method, the guided Edgerunner method, and the highly customizable Complete Package. Edgerunner is presented as the strongest option for new players because it offers choices while keeping characters functional in their selected roles. Roles define much more than combat abilities. They determine how characters influence the setting, find work, form connections, and solve problems. Execs can be challenging for inexperienced players because their corporate loyalties may clash with the anti-establishment motivations of other characters. Rockerboys use Charismatic Impact to influence fans and larger groups. They do not need to be musicians and can instead be poets, artists, dancers, political speakers, or cult leaders. The Lifepath system is the heart of character creation. Random results establish personality, cultural background, clothing, relationships, family history, enemies, romances, goals, and role-specific connections. Players are not always required to accept a random result literally. The group frequently interprets, expands, combines, or rerolls results to create a more coherent character. Randall's Rockerboy becomes a hopeful, compassionate performer whose optimism is supported by a profoundly tragic history. Tyler's Netrunner becomes an ambitious and morally questionable hacker with criminal contacts, a messy workspace, stolen programs, and multiple people who want him dead. Fashion has social importance. Clothing affects how characters are perceived by corporate employees, street contacts, potential clients, and criminals. Characters must balance equipment and cyberware against their available money and Humanity. More cyberware provides useful abilities but gradually reduces the character's Humanity and Empathy. Starting characters begin at rank four in their primary role ability. Lower ranks exist partly to support acquiring abilities from additional roles later. Both characters begin in cargo-container housing, establishing their place near the bottom of Night City's economic food chain. Character creation succeeds because the mechanics generate story hooks rather than merely numbers. Before the game begins, the characters already have friends, enemies, trauma, ambitions, rivalries, and several excellent reasons for everything to go terribly wrong.
⏱️ Capítulos do vídeo00:00 O risco escondido nos relatórios das Big Techs00:55 A corrida bilionária pela inteligência artificial02:27 A dívida está realmente escondida?02:55 Dívida tradicional versus compromissos futuros03:32 Onde estão as obrigações que quase ninguém lê04:43 O lucro conta uma história e o caixa conta outra05:06 Data centers, depreciação e saída de caixa06:15 O chip pode envelhecer antes do previsto07:09 Remuneração em ações e diluição do acionista08:04 A esteira rolante das recompras09:10 A roda do financiamento circular10:16 Quando o fornecedor financia o próprio cliente11:19 Os três pontos que podem estourar a bolha13:04 Conclusão13:49 RC Wealth e RC Club
In this episode, recorded live at the SkillsUSA National Leadership & Skills Conference, we sit down with Aaron Wright, HVAC instructor at Delcastle Technical High School, to talk about what it takes to build a thriving vocational program.We explore:• How Delcastle's exploratory model lets freshmen sample HVAC alongside other career pathways before committing• The "GAD score" system schools use to place students into high-demand programs like HVAC• Turning classroom skills into real jobs through resume prep and interview practice• Why employer partnerships and structured co-op schedules are key to getting students real-world experience• The hands-on projects — brazing, electrical, sheet metal — that hook students in just a few days• How coming up through the trades himself has shaped Aaron's approach to mentoring the next generation of techsAaron shares practical advice for instructors, school administrators and industry partners looking to build or strengthen their own CTE and apprenticeship pipelines. If you're looking to connect with student talent, this episode offers a candid look at what's working on the ground.#HVAC #CTE #SkillsUSA #ESCO #ESCOInstitute #HVACTechnician--------------------------------------------------------------------------------------------------------
The Automotive Troublemaker w/ Paul J Daly and Kyle Mountsier
Episode #1410: Today we're talking about Carvana's record-setting quarter and massive growth ambitions, Zoox becoming the first paid U.S. robotaxi approved without human controls, and a hands-on summer camp helping middle schoolers discover the skills ...
Está no ar, o Data Hackers News !! Os assuntos mais quentes da semana, com as principais notícias da área de Dados, IA e Tecnologia, que você também encontra na nossa Newsletter semanal, agora no Podcast do Data Hackers !!Aperte o play e ouça agora, o Data Hackers News dessa semana !Para saber tudo sobre o que está acontecendo na área de dados, se inscreva na Newsletter semanal:https://www.datahackers.news/Conheça nossos comentaristas do Data Hackers News:Monique FemmeMatérias/assuntos comentados:Baixe o Dataset do State of Data BrazilTreinamento para liderançasDemais canais do Data Hackers:SiteLinkedinInstagramTik TokYou Tube
Está no ar, o Data Hackers News !! Os assuntos mais quentes da semana, com as principais notícias da área de Dados, IA e Tecnologia, que você também encontra na nossa Newsletter semanal, agora no Podcast do Data Hackers !!Aperte o play e ouça agora, o Data Hackers News dessa semana !Para saber tudo sobre o que está acontecendo na área de dados, se inscreva na Newsletter semanal:https://www.datahackers.news/Conheça nossos comentaristas do Data Hackers News:Monique FemmeMatérias/assuntos comentados:Baixe o Dataset do State of Data BrazilTreinamento para liderançasDemais canais do Data Hackers:SiteLinkedinInstagramTik TokYou Tube
O que acontece quando a atenção deixa de ser um recurso humano e se torna o principal produto das Big Techs? Nesta primeira entrevista internacional do Periferia do Futuro, converso com Peter Schmidt, codiretor da Strother School of Radical Attention (SoRA), sobre por que as populações mais pobres pagam o maior preço pela economia da atenção, como o human fracking aprofunda desigualdades e por que cultura, comunidade e ancestralidade podem ser formas de resistência. Uma conversa sobre tecnologia, poder e o futuro da nossa capacidade de imaginar. Entra no canal Periferia do Futuro pra continuar a conversa sem filtro: https://whatsapp.com/channel/0029VaaAULA8aKvNJZNFEv1A
Service Business Mastery - Business Tips and Strategies for the Service Industry
AI is not coming for your techs. It is coming for the busywork, the missed calls, and the guesswork that quietly eats your margin. In this episode of Service Business Mastery, Tersh Blissett sits down with Chris Plunkett, a Tucson HVAC owner who has been in the trade since he was eight years old, to talk about what using AI in an HVAC business actually looks like day to day. They get into how Chris turned home inspections from a loss leader into one of his highest paying jobs, why his AI voice agent books calls so well that customers swear they were talking to a person, and the simple pay change that made after hours emergencies fair to his technicians again. If you run an HVAC, plumbing, or electrical company and you are tired of AI hype with nothing to show for it, this one is built for you. This episode is brought to you in partnership with Breezy, the AI voice agent Chris uses for his after hours and overflow calls. See how many calls you are missing at https://getbreezyapp.com and use code SBM for 500 dollars toward Breezy. CHAPTERS 0:00 – Why AI Won't Replace HVAC Techs 1:45 – Welcome to Service Business Mastery 2:37 – Fix Your Processes Before You Automate Anything 3:44 – Meet Chris Plunkett: From 8 Year Old Tech to HVAC Owner 7:33 – Where Chris Actually Uses AI in His HVAC Business 8:21 – Letter Grade Diagnostics Customers Understand 10:28 – The Real Way AI Is Changing the Trades 11:49 – Turning Home Inspections Into a High Ticket Profit Center 15:37 – Presenting Diagnostics So Customers Say Yes 18:04 – AI Voice Agents for After Hours and Overflow Calls 20:31 – The Call Nobody Could Tell Was AI 27:07 – Trigger Words and On Call Routing That Keep Owners Out of the Mix 29:41 – The Late Night Call Policy That Protects Your Techs 32:06 – Why Emergency Rate Beats After Hours Rate 35:02 – Nobody Wants to Work for YOU: Hiring the Next Generation 37:32 – Trade Culture, Mentorship, and Bringing Young Techs In 46:24 – Where to Find Chris and His Whiskey Side Hustle ABOUT SERVICE BUSINESS MASTERY Service Business Mastery is where home service owners come to run better, more profitable companies. Every week, Tersh Blissett and Josh Crouch talk through the real operations, technology, and leadership decisions behind growing an HVAC, plumbing, or electrical business, with the operators and experts actually doing the work. More episodes and resources: https://servicebusinessmastery.com/ https://linkin.bio/servicebusinessmasterypodcast THIS EPISODE IS BROUGHT TO YOU BY BREEZY About 30 percent of inbound calls in home services go unanswered, and those are customers ready to book with whoever picks up first. Breezy puts AI agents on every call, books the job, and follows up instantly, so you wake up to booked jobs instead of missed calls. See how many jobs you are losing right now at https://getbreezyapp.com and use code SBM for 500 dollars toward Breezy. UPFROG Upfrog is the OG of pricing transparency online. They find hard to reach system replacement leads through paid ads, then nurture and book them into sold systems before your team even arrives. Learn more: upfrog.com MARKET STORM Market Storm works with home service companies across the country, using AI to catch early buyer intent and put your brand in front of homeowners before they ever search. So when they do search, your name already feels familiar. Visit https://marketstorm.ai/ CALLRAIL CallRail assigns a unique tracking number to each of your marketing efforts, so you know exactly which channels bring your best leads and which ones to cut. Try it free at https://callrail.com/sbmpod. PHONETAP Your calls hold the key to growing your business. PhoneTAP gives you instant AI analysis, real customer lifetime value, and tools to coach your team. Learn more: phonetap.ai/demo COMPANYCAM Capture work, track job progress, and stay connected from the field to the office with photo documentation and AI tools that keep work moving. Start a free trial at: https://companycam.com/ CONNECT WITH OUR HOSTS AND GUEST Tersh Blissett: https://www.linkedin.com/in/tershblissett/ Josh Crouch: https://www.linkedin.com/in/josh-crouch/ Chris Plunkett: https://www.linkedin.com/in/chris-plunkett-11613385/ NEVER MISS AN EPISODE Subscribe on YouTube and follow Service Business Mastery on Spotify and Apple Podcasts. If this one helped, share it with an owner who needs to hear it. #ServiceBusinessMastery #HVAC #AIinTheTrades #HomeServices #HVACBusiness
Keeping skilled veterinary team members isn't simply about letting them perform more tasks. In this episode, Dr. Ernie Ward and Beckie Mossor, MPA, RVT, explore Beckie's early University of North Carolina at Chapel Hill doctoral research into what helps credentialed veterinary technicians feel valued, utilized, and more likely to stay. The findings challenge a familiar assumption in veterinary medicine: working at the top of your license is important, but it isn't enough. Trust, autonomy, inclusion in clinical decisions, meaningful continuing education, and the freedom to apply new skills may matter just as much as the skills themselves. Ernie and Beckie discuss why surgery teams often model this well, how micromanagement can undermine highly capable employees, and why a generous CE budget only works when team members can use what they learn. They also examine the important difference between keeping people busy and helping them feel fulfilled. For veterinarians, technicians, practice managers, and clinic leaders, the episode offers one practical question: Are you deciding that your team feels utilized—or are you asking them? #VeterinaryMedicine #VetTech #VeterinaryLeadership #VetTeamRetention #VeterinaryPracticeCulture
The “Land of 10,000 Lakes” is also the land of insightful equipment managers. Trent visits with Spring Hill (Minnesota) Golf Club's Tyler Lewellyn to learn more about equipment and people management at a soothing spot.
Alissa Coram and Ken Shreve walk through Wednesday's market action with key stocks to watch in Stock Market Today. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Hans Youtube https://www.youtube.com/@HansselEsquivel/videos Saul YouTube https://www.youtube.com/@UC5MKOFGu8mB5cec5-rD1fdw Rexx Youtube https://www.youtube.com/@UCgf2SoAEsK4EDGWRxfcSJ1w Call Us To Be On The Show! https://docs.google.com/forms/d/e/1FAIpQLSdV8WNMg69TLL4nYttVh_mKAoLRYzRtnCT226InJqh3ixQR5g/viewform Do you need to fix your hairline? Use our linker $800 off! https://lp.elithair.com/?ref=1824410002291914768&utm_source=Influencer&utm_medium=referral&utm_campaign=Bueno%20Friends More Content & Channel Perks With Youtube Memberships! https://www.youtube.com/channel/UCcgSueiSghRsBLNuvK8MOQg/join Join our Run Club! https://strava.app.link/r3ZRAqsd80b Want to send us a gift? PO BOX 311145 Fontana, Ca 92331 Follow Us! https://linktr.ee/buenobuenopdc Saul V Gomez Instagram - https://www.instagram.com/saulvgomez/ Tik Tok - https://www.tiktok.com/@saulvgomez Hans Esquivel Instagram - https://www.instagram.com/hans_esquivel/ Tik Tok - https://www.tiktok.com/Hanss444 Rexx Instagram - https://www.instagram.com/rexxb/ Tik Tok - https://www.tiktok.com/@rexx.b1 YouTube - https://www.youtube.com/@UCgf2SoAEsK4EDGWRxfcSJ1w Topics 00:00 – intro 01:37 – Welcome Back to Bueno Bueno 01:54 – Hans's New Cologne Reselling Hustle 07:44 – Rexx's Coffee & House Music Event 08:23 – Saul's First Time Trying Shrooms 20:38 – Saul Cries on La Platica 39:18 – Trompo Meat Myth Busted 44:07 – Peruvian vs. Mexican Ceviche 46:53 – Ran Through Boyfriend Advice 1:14:07 – Giving Cousin Brutal Relationship Advice 1:17:12 – The Great Flower Debate 1:29:41 – Outro & Where to Follow
In this episode of Service Drive Revolution #368, Chris, Hogi, and Adam dig into one of the biggest and most expensive misconceptions plaguing dealership fixed operations today: the constant cry for "more traffic" and "advisor training." The team uncovers the real patterns behind hundreds of service departments and reveals a harsh disconnect—dealerships aren't running out of work; they are failing their technicians and losing their best producers. Chris and the crew break down why shoving more traffic into a shop running at 60% to 70% efficiency is an absolute recipe for disaster that tanks your customer satisfaction score. We unpack why service advisors secretly refuse to sell work when the shop is backed up, why the industry completely abandoned basic maintenance sales, and how to use the "Theory of Constraints" to treat your shop like a high-output factory. Plus: Adam talks about his $7,500 journey to becoming a certified master distiller, Chris debates the risks of blind-inducing backyard moonshine, and the guys try to figure out which "I" state they are traveling to next.
What does it take to build a tool that survives real life on the job site — not just a CAD drawing? In this episode, Clifton catches up with returning guest Greg Guse, Director of New Products at Malco, for a behind-the-scenes look at how Malco decides what tools get made next, and why.We explore:• Malco's expansion from sheet metal into duct board tools, vacuum pumps and refrigerant equipment• How the Safe Seal hose eliminates frostbite risk and Schrader valve leaks• Why closed systems like R-290 and R-600 may need new recovery solutions• The reverse-engineering story behind Malco's left-hand thread fitting• New releases: the Tinner's hammer, a sheet metal cutting attachment and longer-blade snips• Why Malco field-tests every tool with a global technician poolGreg and Clifton also swap stories about lost fitting adapters, mysterious tank dimensions and much more. For technicians, distributors and instructors, this episode offers a candid look at how tool innovators keep pace with a constantly evolving industry.Learn more about Malco's tools and solutions at MalcoTools.com. #HVAC #Refrigerants #A2L #ESCO #ESCOInstitute--------------------------------------------------------------------------------------------------------
Zane Southgate is the owner of Zeebs Performance Restorations Inc., a family-owned auto restoration and performance shop in Chestermere. With deep roots in the industry—supported by his father Brian, a retired GM Master Technician—Zane specializes in classic car restorations, hot rod builds, and performance upgrades for North American vehicles. He is also the creator and organizer of the popular Zeebs Battle of the Techs, a high-energy engine assembly competition that challenges teams to build engines against the clock at car shows and events across the region.Cornerstone Forum 26'https://shaunnewmanpodcast.substack.com/Silver Gold Bull Links:Website: https://silvergoldbull.ca/Email: SNP@silvergoldbull.comText Grahame: (587) 441-9100Bow Valley Credit UnionBitcoin: www.bowvalleycu.com/en/personal/investing-wealth/bitcoin-gatewayEmail: welcome@BowValleycu.com Get your voice heard: Text Shaun 587-217-8500
Learn more about Refrigeration Mentor Customized Technical Training Programs at www.refrigerationmentor.com/courses Join the Refrigeration Mentor Hub here This episode is a replay of a recent Refrigeration Mentor Community Meetup where we helped fellow techs with some technical CO2 refrigeration troubleshooting. The live group discussed a problematic CO2 store with high superheat, recurring low-temp oil issues, phase-loss/current-imbalance alarm and others. You'll hear solutions, tips and advice from the fellow techs on the call, including Mikaela Law, Patrick Gregory, Andrew Freeburg, Billy Carlson, Noah Walker, and others. Interested in joining the next meetup? Click here and join our FREE Refrigeration Mentor Hub. In this episode, we cover: (01:39) High Superheat and Injection (03:20) Liquid Line Drop and Flashing (05:14) Pulse Valve Orifice Fix (08:10) Oil Logging (14:41) Pressure Differential and Port Sizing (19:34) HP Valve Failure (23:46) Ice Cream Frost Airflow Hack (26:44) Designing a Custom Divider Prototype (28:39) Selling Value to Customers (32:54) VFD Phase Loss Troubleshooting (35:37) Drive vs Compressor Diagnosis (38:46) Bypass Tests and Amp Imbalance (40:08) Using Bitzer Software Helpful Links & Resources: Episode 378. Field Stories: Compressor Failure, Case Freeze-Up Troubleshooting, and Electrical Safety Episode 360. Get Curious on Service Calls (For Faster Troubleshooting) Episode 382. Why Techs Get Stumped on Supermarket Racks (How To Fix It)
Long before modern salons, ancient Egyptians were coloring, caring for, and decorating nails as symbols of beauty and status. But that's just the beginning. From wrestling and cosmetics to paper, medicine, and calendars, in this episode of IDKMYDE, B Daht uncovers how an African civilization helped lay the foundation for practices we still use today. Some of these facts may surprise you—and they just might change the way you look at history.See omnystudio.com/listener for privacy information.
According to reports, big companies like Ford and philanthropies are stepping up to boost programs to get more people into the trades — a boost to the tune of $400 million. https://www.farm-equipment.com/blogs/6-opinions-columns/post/25452-big-companies-are-putting-big-dollars-behind-the-trades-but-where-does-it-leave-diesel-techs
POR QUE WALL STREET ESTÁ OSCILANDO TANTO: E O QUE ISSO TEM A VER COM IA, BIG TECHS E A POLÍTICA DE DONALD TRUMP Nesta edição do Stock Pickers, Murilo e José Rocha, da Dahlia, analisam os resultados do primeiro semestre em Wall Street, os movimentos mais recentes do mercado americano e as transformações que já chegaram — e ainda devem chegar — com a inteligência artificial. A conversa passa pelas oscilações das big techs, pelos impactos de energia, semicondutores, data centers e infraestrutura na corrida da IA, além de discutir quem pode sair vencedor nessa nova fase do mercado global. O episódio também mergulha na política econômica de Donald Trump, na tese de uma nova ordem mundial baseada em dólar fraco e nos eventos recentes que reforçam essa visão. No bloco macro, entram ainda temas como Selic, projeções de inflação, política monetária, eleições e sinais vindos do Polymarket e dos bastidores do mercado financeiro.
Ken Shreve and Ed Carson walk through Thursday's market action and discuss key stocks to watch in Stock Market Today. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
In this episode of the HVAC Know It All Podcast, host Gary McCreadie is joined by Julian Finbow, RSE, Service Tech Support at Swegon North America, and Principal at Finbow Inc., to discuss refrigeration defrost methods and why they are essential for system performance. Julian explains how frost forms on evaporator coils, the difference between normal frost and ice buildup, and why proper defrost timing is important. The conversation covers common defrost methods such as hot gas, electric, off cycle, and off time defrost, along with how humidity, door openings, and evaporator placement affect frost buildup. Gary and Julian also explore hot gas defrost, its benefits, its challenges, and why proper system design and operation are critical for reliable refrigeration performance. In this conversation, Julian explains why defrost is needed in refrigeration systems and how frost forms on evaporator coils when they operate below freezing temperatures. He discusses the difference between normal frost, hoar frost, and ice buildup, and why proper defrost timing is important for good system performance. Julian and Gary explore topics such as off cycle, off time, electric, cool gas, and hot gas defrost, along with how humidity, door openings, and evaporator placement affect frost buildup. They also discuss how hot gas defrost works, its benefits and challenges, and why proper system design and defrost settings help keep refrigeration systems running efficiently. Expect to Learn: Why defrost is needed in refrigeration systems and how frost forms on evaporator coils. The difference between hoar frost, normal frost, and ice buildup, and why it matters. How off cycle, off time, electric, cool gas, and hot gas defrost methods work. How humidity, door openings, and evaporator placement affect frost buildup and defrost needs. The benefits and challenges of hot gas defrost, and why proper defrost timing improves system performance. Episode Highlights: [00:00] - Sponsor Ad: Factory Direct Filters [00:42] - Intro to Julian Finbow, RSE in Part 1 [02:37] - Recap of Ammonia Plant Tour & Social Media Success [04:12] - Julian's Background & Expertise [05:48] - Defining Defrost in Refrigeration vs. Heat Pumps [08:02] - Normal Frost vs. Problematic Ice on Coils [10:55] - Standard Defrost Cycles: 4 Times a Day [16:10] - Defrost on Walk-in Coolers & Mitigation Strategies [18:26] - 5 Main Types of Defrost Explained [21:33] - How Hot Gas Defrost Works (Pros & Cons) This Episode is Kindly Sponsored by: Cintas: https://www.cintas.com/hvacknowitall Cool Air Products: https://www.coolairproducts.net/ Factory Direct Filters: https://www.factorydirectfilters.com/ SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest Julian Finbow, RSE on: LinkedIn Profile: https://www.linkedin.com/in/julian-finbow-rse-1048038b/ LinkedIn - Swegon North America: https://www.linkedin.com/company/swegon-north-america/ LinkedIn - Finbow Inc.: https://www.linkedin.com/company/finbow-inc/ Website - Swegon North America: http://www.swegonnorthamerica.com/ Follow the Host on: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/ Instagram: https://www.instagram.com/hvacknowitall1/ Follow the Podcast on: YouTube: https://www.youtube.com/@HVACKnowItAll Spotify: https://open.spotify.com/show/6LCBJGw0EHG03rdWHxUMce Apple Podcast: https://podcasts.apple.com/us/podcast/hvac-know-it-all-podcast/id1359253455
Prepare-se para a segunda metade do dia sabendo de tudo que mexeu com o mercado nas primeiras horas do pregão. Informação e análise com Roberto Motta. O Resumo da Manhã é transmitido de segunda a sexta, às 13h. Ative as notificações do programa e acompanhe ao vivo!
Acompanhe o fechamento de mercado com as principais notícias sobre a Bolsa de Valores, Ibovespa e o cenário econômico global. Veja a análise macro sobre os juros nos Estados Unidos e Japão, além do impacto das commodities e do petróleo nos ativos brasileiros.
Most plumbing business owners leave thousands on the table every month because their techs are trained to fix the call, not serve the customer. In this episode Richard and Laura break down how to train techs to raise your average ticket without being pushy — the whole-home walk, the scripts, and the tracking system that turns your techs into trusted advisors instead of salesmen.Join the Success Academy
Comece seu dia com todas as informações essenciais para a abertura da bolsa com o Morning Call da Genial! O time da Genial comenta sobre as bolsas asiáticas, europeias e o futuro do mercado americano, além da expectativa para os mercados de ações, câmbio e juros. O Morning Call da Genial é transmitido, de segunda a sexta, às 8h45. Ative as notificações do programa e acompanhe ao vivo!
The HVAC industry is at a critical turning point. Many of the technicians who built the trade over the last few decades are starting to retire, while demand for heating and cooling keeps climbing. At the same time, the products and tools technicians rely on—from coil cleaners to maintenance chemicals—are evolving to be safer and more environmentally responsible. Put it all together, and the industry is figuring out what the next generation of HVAC work will look like.So what does the future of HVAC actually look like—from the products technicians rely on in the field to the new generation stepping into the trade? And just as importantly, how can the industry better support and prepare them for what's ahead?Welcome to Straight Outta Crumpton. In the latest episode, host Greg Crumpton sits down with Ashley Lynds, Director of Education and Brand Development at Refrigeration Technologies, the company behind the well-known Viper line of HVAC maintenance products. Their conversation spans everything from safer chemical innovations and HVAC marketing to workforce development and the importance of bringing more women into the trade.What you'll learn…How safer, technician-friendly chemicals are changing HVAC maintenance, improving safety for techs while reducing environmental impact.Why social media (especially Instagram) has become a powerful tool for reaching younger HVAC professionals and building industry communities.What the HVAC industry must do differently in training, recruiting, and mentorship to attract and retain the next generation of skilled technicians.Ashley Lynds is an HVAC sales, marketing, and education leader who currently serves as Director of Education and Brand Development at Refrigeration Technologies, where she helps contractors make safer chemical choices and strengthens brand engagement across the industry. Her background includes regional sales leadership, business development, account management, training, and cross-functional marketing strategy, with a track record of driving $1 million in sales growth, earning back-to-back MVP recognition, and building an organic industry social audience from zero to 3,500 followers. Earlier in her career, she also led client success, process improvement, and team training initiatives in tech and software-focused roles, including managing 60+ accounts and increasing account adoption by more than 30%.
Kincaid’s wife has a full-on game plan for when pest control comes over—because she does not want them seeing any mess in the house. That got us wondering… for anyone who works in homes, what’s the first thing you notice when you walk in—and what bugs you the most?See omnystudio.com/listener for privacy information.
Send us Fan MailOn this episode of Grease the Wheels, Uncle Jimmy does a deep dive on the WrenchWay 2026 Voice of the Technician Survey — and man, does it should like a synopsis of Grease the Wheels! This time though, none of the numbers are made up, although admittedly Uncle Jimmy was a lot closer to the mark than we really want to admit. There are deep, structural issues within the automotive industry, and this is coming from across the board. Incredible stats from pay, to getting new technicians involved in the industry and supporting trade schools, to an absolutely abysmal promotion rate amongst people actually in the industry. Techs are burned out, over worked, under paid, and between management and warranty times, it is not getting better. However, things usually have to get pretty bad before stuff changes, and that is the silver lining. The shops that adapt will thrive, the ones that don't are dead on arrival! Let us know what you think! iAlso Uncle Jimmy goes back to the drawing boards after an honest-to-god production meeting! is Episode of Grease the Wheels is brought to you in partnership with Surfwrench Digital! For more on Video MPI Training Visit https://www.surfwrench.com/video-mpi-training-landing/ to learn more. Video MPI Training built in the shop, by your Uncle Jimmy. Use code “GTW” for 50% off your training access!
The Automotive Troublemaker w/ Paul J Daly and Kyle Mountsier
Episode #1378: How the AI boom is creating a memory chip shortage that's driving up costs for automakers, Carvana and Jimmie Johnson investing in future technicians and engineers, and why consumers are using AI search more than ever, even as their trus...
Send us Fan MailWe talk with TJ Pate from Florida Power and Light about OPGW optical ground wire and why installing fiber on transmission towers demands a different level of planning, safety, and precision. We break down how utility fiber gets built, tested, and repaired across massive distances, plus the skills that separate average troubleshooting from confident, fast problem solving. • what OPGW is and how it replaces the static ground wire on transmission lines • why utilities use OPGW for long-distance fiber to substations and rural sites • how dark fiber and leased circuits can become a revenue stream • safety steps around substations including transient voltage checks and bonding • remote jobsite logistics including structure numbers, access roads, sand, and swamp conditions • why OPGW is an exact-measurement workflow with limited slack and expensive rework • how bucket truck work fits into enclosure placement while splicing stays ground-based • why “one and done” depends on OLTS, OTDR, and IOLM testing before you leave • how BICSI Cable Skills Challenge habits improve sequencing, speed awareness, and tool discipline • how to find fiber cuts by reading true OTDR traces and pairing distance with maps • what it means to “send a 2K tone” and how fiber identifier tools help in outside plant If you're watching this show on YouTube, would you mind hitting the subscribe button and the bell button to be notified when new content is being produced? If you're listening to us on one of the audio podcast platforms, would you mind leaving us a five-star rating? If you find value in this content, we click on that QR code right there. You can buy me a cup of coffee. You can even schedule a 15-minute one-on-one call with me after hours, of course, to help support the show. Email Chuck at advertising at let's talkcabling.com and let's connect your brand to the right audience today.Support the showKnowledge is power! Make sure to stop by the webpage to buy me a cup of coffee or support the show at https://linktr.ee/letstalkcabling . Also if you would like to be a guest on the show or have a topic for discussion send me an email at chuck@letstalkcabling.com Chuck Bowser RCDD TECH#CBRCDD #RCDD
00:00 – 17:40 – Giannis traded to the Heat overnight, Dusty May to the Mavericks, the details in the Giannis/Heat trade, what does it mean for Myles Turner?, Fever roll past the Mercury despite a slow start, a whole bunch of technicals near the end of the game, Caitlin Clark’s fiery postgame comments about her technical 17:41 – 28:23 – Morning Checkdown 28:24 – 46:31 – Dusty May leaves Michigan for Mavericks job, our latest What If…the time Josh McDaniels backed out of the Colts head coaching job, the coaching cycle that season, what we remember from that time period 46:32 – 1:16:06 – The fallout from the Giannis trade to the Heat, will Caitlin Clark’s technical get rescinded?, The Athletic’s Zak Keefer joins us to recount what he remembers of the Josh McDaniels drama with the Colts and how he thinks things could have gone had he not backed out, why he thinks McDaniels backed out, is Ballard’s leash as long if McDaniels stays or he hires one of the other coaches in that cycle?, Morning Checkdown 1:16:07 – 1:24:00 – Will the Pacers get in on the 2026 NBA Draft?, is Dusty May to IU still a possibility now that he’s going to Dallas? 1:24:01 – 1:30:40 – Did the Bucks win the Giannis trade?, Kevin inquires the going rate for what James what the Tooth Fairy should give out for a first tooth 1:30:41 – 1:57:08 – Circle City Spin’s Tony East joins usto talk about the Giannis trade return, how the move affects the Pacers and the Eastern Conference, Guitar Hero, NBA Draft thoughts and if the Pacers can make a move, will some of the Pacers core be on the move?, his thoughts on Caitlin Clark’s latest technical and does she need to rein it in?, Morning Checkdown 1:57:09 – 2:05:52 – We re-visit the What If…Josh McDaniels story by evaluating what happened and what could have happened 2:05:53 – Buc-ee’s coming to Greenwood?, what are we watching for in the NBA Draft tonightSupport the show: https://1075thefan.com/the-wake-up-call-1075-the-fan/See omnystudio.com/listener for privacy information.
Thanks to our Partners, NAPA TRACS, Today's Class, KUKUI, and Pit Crew Loyalty Watch Full Video Episode Why do talented automotive technicians leave the automotive industry, and what can shop owners do to keep them? Host Carm Capriotto is joined by Technical Specialist Matt Fanslow and Technician Find CEO Chris Lawson to explore what it takes to attract, hire, and retain top talent in today's automotive repair industry. The conversation examines industry professionalism, workplace culture, compensation, employee engagement, and proactive recruiting strategies that help shops become destinations for exceptional technicians. What You'll Learn Why elevating the image of automotive professionals is critical to attracting the next generation of talentThe three primary reasons technicians leave shops: lack of respect, limited growth opportunities, and compensation concernsHow financial transparency can build trust, ownership, and a stronger team cultureThe difference between a shop's "official game" and its "shadow game," and why understanding both mattersPractical ways to gather meaningful employee feedback and turn ideas into actionHow leaders can remove obstacles that prevent technicians from finding joy and fulfillment in their workWhy relationships with tool truck drivers can become a valuable recruiting resourceHow a shop's appearance and reputation can influence whether top candidates choose to work there Finding and keeping great technicians requires more than competitive pay. Shops that create a culture of respect, provide clear growth opportunities, communicate openly, and actively remove workplace frustrations are far more likely to attract and retain top performers. The most successful shop owners don't wait for talent to find them, they intentionally build workplaces where skilled professionals want to stay and grow. Matt Fanslow, Riverside Automotive, Red Wing, MN, Diagnosing the Aftermarket A to Z Podcast: https://mattfanslow.captivate.fm/ Chris Lawson, TechnicianFind.Com. Listen to Chris' other episodes HERE Love your shop? Stay, but stay ready. Auto techs join to level up, find good shops, and keep tabs on top indie jobs nationwide. Techs only. No BS. Independent Wrench Jobs: https://www.skool.com/independentwrenchjobs Thanks to our Partner, NAPA TRACS NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/ Thanks to our Partner, Today's Class Optimize training with Today's Class: In just 5 minutes daily, boost knowledge retention and improve team performance. Find Today's Class on the web at https://www.todaysclass.com/ Thanks to our Partner, KUKUI Stop juggling multiple marketing tools. KUKUI's integrated platform delivers 4x better website conversions, automated follow-up, and real-time ROI tracking. Get industry-leading customer support with KUKUI at https://www.kukui.com/ Thanks to our Partner, Pit Crew Loyalty You're probably tired of chasing new customers who never return. We understand. Pit Crew Loyalty ends the one-and-done cycle, turning first visits into lasting, reliable revenue at https://www.pitcrewloyalty.com/ Connect with the Podcast: Visit the Website:https://remarkableresults.biz/Subscribe on YouTube:https://www.youtube.com/carmcapriottoFollow on Facebook:https://www.facebook.com/RemarkableResultsRadioPodcast/Follow on LinkedIn:https://www.linkedin.com/in/carmcapriotto/Follow on Instagram:https://www.instagram.com/remarkableresultsradiopodcast/Join Our Virtual Toastmasters Club:https://remarkableresults.biz/toastmastersJoin Our Private Facebook Community:https://www.facebook.com/groups/1734687266778976Join our Insider List:https://remarkableresults.biz/insiderAll books mentioned on our podcasts:https://remarkableresults.biz/booksOur Classroom page for personal or team learning:https://remarkableresults.biz/classroomBuy Me a Coffee:https://www.buymeacoffee.com/carmSpecial episode collections:https://remarkableresults.biz/collections The Automotive Repair Podcast Network:
Send us Fan MailWe take live questions on copper and fiber, career growth, and what's changing in ICT as AI, smart buildings, and data centers accelerate demand. We share hard-earned lessons on communication, planning, and why the “right” technical answer still fails if the business and people side is ignored. • AFEXT explained and why far-end interference matters in the field • technician versus project manager responsibilities and accountability • solving problems versus doing the technical work as a PM • business skills that protect margin, schedule, and customer trust • school infrastructure choices under AI, cybersecurity, and bandwidth growth • BIM value beyond 3D models, preventing conflicts and change orders • converged AV, security, wireless, IoT ownership and cybersecurity risks • AI-driven data center growth, fiber demand, speed, and skilled labor shortages • pre-fab copper and fiber gains plus the design and logistics pitfalls Remember, submit your questions for next week's show. And until then, everybody, remember knowledge is power. Support the showKnowledge is power! Make sure to stop by the webpage to buy me a cup of coffee or support the show at https://linktr.ee/letstalkcabling . Also if you would like to be a guest on the show or have a topic for discussion send me an email at chuck@letstalkcabling.com Chuck Bowser RCDD TECH#CBRCDD #RCDD
Most shop owners complain about finding technicians but do nothing to fix it. They ask, "Do you have ten fingers?" Get a yes, and hire them tomorrow. No interview, no vetting, no onboarding. Just panic. Lisa Coyle heard this enough times to build a solution. She created Promotive to bring a professional recruiting process to shops too busy fighting fires to build one themselves.In this episode of Maximum Octane, Kim Hickey and Jason Patel sit down with Lisa Coyle, founder of Promotive, and Sam Freeman to discuss why shop hiring is broken and how AI is fixing it. Lisa walks through her background building 360 Payments into a successful business and why she noticed that recruiting was always the hardest part. She explains the philosophy behind Promotive: hire people you'd trust to work on your own family's cars. Sam talks about why most shops lack a real recruiting process and how that costs them talent. They dive into how Promotive uses an AI agent to conduct interviews, screen candidates, and provide detailed summaries and ratings so shop owners can make smarter hiring decisions.The conversation reveals how the AI agent is surprisingly human-like, with candidates opening up to it and even thanking it for the conversation. Jason goes through a live interview demonstration with the AI agent, showing how natural and effective the process is. Lisa and Sam discuss the data insights shops can gather from properly structured interviews, future possibilities for building technician databases, and how they're already handling 300 to 400 dials per week. They emphasize that technicians are essential workers who keep families safe, and the vetting process matters. Both Lisa and Sam offer free consultation to any shop owner ready to take recruiting seriously.Tune in to episode 140 of Maximum Octane if you're still hiring on desperation or wondering if there's a better way to find quality technicians. Lisa and Sam prove that the problem isn't the labor pool. The problem is the process.Episode Takeaways:02:08 How Parkinson's Law applies to recruiting: shops complain more than they actually try to solve it03:11 Why fantasy hiring doesn't work: waiting for a great tech to just walk through the door04:16 The reality of most shop hiring: basic questions and hiring on the spot with zero structure05:20 Why shop owners don't recruit: the urgent always outweighs priorities in business06:09 What led Lisa Coyle to create Promotive after success with 360 Automotive20:34 How Promotive's AI agent conducts interviews and gathers data30:30 The interview process breakdown: realistic questions that actually matter for the role47:45 Why the AI bot approach works better than paper forms or text applications50:27 Why candidates open up to the AI agent like she's humanConnect with Lisa Coyle:LinkedinPromotiveConnect with Sam Freeman:LinkedInLet's connect:WebsiteLinkedInFacebookEmail: info@maximumoctane.com Hosted on Acast. See acast.com/privacy for more information.
In today's episode of the Tactical Dent Tech Podcast, I'm diving into one of the biggest decisions any PDR shop owner or hail tech will face: Do you train your own technicians… or hire experienced ones? There are pros and cons to both, and after years of training dent techs, running hail operations, and building teams, I want to break down the realities that nobody talks about. We get into: The pros and cons of training your own PDR technicians Why experienced techs cost more — and why they're often worth it The hidden cost of speed, production, and cleanup work Why new techs need years to develop efficiency How to spot people worth investing in Why hiring people with other valuable skill sets matters Training during hail season vs downtime The reality of loyalty in business Why every business owner needs to hope for the best but prepare for the worst I also talk about recent experiences training technicians during hail season, how we structure growth inside the shop, and why investing in the right people can completely change the trajectory of your business. The truth is — building a strong hail team isn't just about finding talent. It's about developing systems, creating opportunities, and understanding where experience actually matters. Whether you're trying to scale your shop, hire your first technician, or debating if training someone is even worth it, this episode is for you. Topics Discussed: Paintless Dent Repair (PDR), hail damage repair, PDR technician training, hiring dent techs, wholesale PDR, hail teams, scaling a dent business, PDR shop management, dent repair staffing, technician development, PDR mentoring, hail season operations, building a PDR business, dent technician pay structures, training vs hiring.
In this episode of the HVAC Know It All Podcast, host Gary McCreadie continues his conversations with Jim Fultz, National Technical Training Manager at Copeland, and Joshua Souders, Manager Product Management at Copeland, about airflow, static pressure, and modern diagnostic tools. In Part 2, they talk about how AI and smart technology are changing the HVAC industry. They explain how tools like Scout AI give technicians fast access to accurate product data, helping them find parts, check specs, and work more efficiently on site. The discussion also covers how connected equipment and predictive monitoring are starting to detect issues early and support better service decisions. Gary, Jim, and Joshua share their thoughts on whether AI could replace technicians and agree that it will only support their work, not take their place. They also talk about how homeowners may try simple fixes, but most will still rely on skilled professionals for safe and reliable service. Gary, Jim, and Joshua discuss how AI tools and connected systems are improving efficiency for HVAC technicians. They explain how Scout AI gives quick access to compressor data, parts, and local availability, helping techs save time on the job. The conversation also covers how smart equipment and sensors can detect issues early and send alerts for possible failures. They talk about how AI may support faster diagnostics but still relies on a technician's skill to confirm problems. They finish by explaining that while some homeowners may try simple fixes, most will still depend on trained professionals for safe and reliable service. Expect to Learn: How AI tools like Scout AI help technicians quickly find compressor data and correct parts. How using mobile apps can improve speed and efficiency while working on-site. How connected equipment can detect issues early and send alerts about system problems. Why AI is a support tool that helps guide troubleshooting, not replace technician skills. Most homeowners still rely on professionals, even as information and tools become easier to access. Episode Highlights: [00:00] - Sponsor: Factory Direct Filters ad [00:42] - Intro to Jim Fultz and Joshua Souders in Part 02 [02:27] - Scout AI: Uses Copeland's internal documents, not the web [04:57] - Gary's story: Finding a crankcase heater part number via app [09:07] - Will equipment predict failures and auto-alert technicians? [12:44] - Will homeowners use AI to DIY and skip technicians? [15:56] - "AI is a tool, not a solution" - can't replace human senses [19:10] - Oil change analogy (most hire pros) This Episode is Kindly Sponsored by: Cintas: https://www.cintas.com/hvacknowitall Cool Air Products: https://www.coolairproducts.net/ Factory Direct Filters: https://www.factorydirectfilters.com/ SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guests Jim Fultz and Joshua Souders on: LinkedIn - Jim Fultz: https://www.linkedin.com/in/jimdfultz/ LinkedIn - Joshua Souders: https://www.linkedin.com/in/joshua-souders-902b448b/ LinkedIn - Copeland: https://www.linkedin.com/company/copeland/ Follow the Host on: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ LinkedIn - HVAC Know It All Inc.: https://www.linkedin.com/company/hvac-know-it-all-inc Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/ Instagram: https://www.instagram.com/hvacknowitall1/ Follow the Podcast on: YouTube: https://www.youtube.com/@HVACKnowItAll Spotify: https://open.spotify.com/show/6LCBJGw0EHG03rdWHxUMce Apple Podcast: https://podcasts.apple.com/us/podcast/hvac-know-it-all-podcast/id1359253455
In this episode of the HVAC Know It All Podcast, host Gary McCreadie is joined by Jim Fultz, National Technical Training Manager at Copeland, and Joshua Souders, Manager Product Management at Copeland, to talk about how AI is starting to impact the HVAC industry and how technicians can use it in their daily work. They explain that AI is a helpful tool, not a replacement for skilled workers, and highlight how it can improve efficiency in both the field and the office. The conversation covers how AI gathers information, its limits in troubleshooting, and the importance of understanding where answers come from. Gary, Jim, and Joshua also discuss real examples, tools like Copeland's Scout AI, and how new technicians can use AI to learn faster while still building strong fundamentals. In this conversation, Jim and Joshua explain how AI is being used in the HVAC industry and how technicians can apply it in their daily work. They describe how AI gathers information from different sources and can help with troubleshooting, while still depending on the quality of the input it receives. Jim, Joshua, and Gary discuss tools like ChatGPT and Copeland Scout AI, along with real examples of using AI to solve field problems. They also cover how AI can improve efficiency in the office and field, and how technicians should use it as a support tool while continuing to build strong knowledge and skills. Expect to Learn: How AI is being used in the HVAC industry and why it is becoming more common. How tools like ChatGPT and Copeland Scout AI can help with troubleshooting. How AI gathers information from sources like forums, videos, and online discussions. How technicians can use AI to improve efficiency in both field and office tasks. How to use AI as a support tool while still building strong technical knowledge. Episode Highlights: [00:00] - Sponsor Ad: Factory Direct Filters [00:42] - Intro to Jim Fultz and Joshua Souders in Part 1 [02:26] - AI in HVAC - controversial but inevitable [02:59] - AI is only as good as its input data [05:32] - AI is a tool - learn it or fall behind [07:46] - Used ChatGPT to solve a real burst pipe investigation [11:28] - AI scours forums & Reddit for answers instantly [15:53] - How can new techs use AI instead of calling the boss [20:38] - Copeland's Scout AI - voice-powered lookups in the field This Episode is Kindly Sponsored by: Cintas: https://www.cintas.com/hvacknowitall Cool Air Products: https://www.coolairproducts.net/ Factory Direct Filters: https://www.factorydirectfilters.com/ SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guests Jim Fultz and Joshua Souders on: LinkedIn - Jim Fultz: https://www.linkedin.com/in/jimdfultz/ LinkedIn - Joshua Souders: https://www.linkedin.com/in/joshua-souders-902b448b/ LinkedIn - Copeland: https://www.linkedin.com/company/copeland/ Follow the Host on: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/ Instagram: https://www.instagram.com/hvacknowitall1/ Follow the Podcast on: YouTube: https://www.youtube.com/@HVACKnowItAll Spotify: https://open.spotify.com/show/6LCBJGw0EHG03rdWHxUMce Apple Podcast: https://podcasts.apple.com/us/podcast/hvac-know-it-all-podcast/id1359253455
Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEShop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityUtilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.Click here to get started: https://geni.us/PartsTechTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros! Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros In this episode, Lucas Underwood and David Roman are joined by Charles Burke and Luke Murray from the Worldpac Training Institute. The conversation focuses on the importance of mentorship and structured apprenticeship programs in the automotive industry, the challenges of reaching and engaging more shop owners with effective training and business resources, and the personal impact of mentorship—both in the industry and in personal life.00:00 Transitioning from technical to business training05:42 Grounded from flying career09:44 Choosing movies before streaming12:41 Becoming a BMW instructor14:04 Focus on mentor training18:43 Mentorship and training apprentices19:46 Creating a custom apprenticeship program23:10 The importance of effective mentorship28:29 Building ASTA through community sharing31:50 Explaining profit margins simplistically33:25 Helping others with industry insights38:01 Funny story about Chris Chesney39:21 Spreading the word about free training42:11 Passion-driven learning benefits
The Automotive Troublemaker w/ Paul J Daly and Kyle Mountsier
Episode #1365: Trump weighs in on right-to-repair after meeting with auto industry leaders, Ford invests heavily in solving its technician shortage, and how back to school shopping is already happening. Show Notes with links: A surprising right-to-repa...
Thanks to our Partners, NAPA Auto Care and NAPA TRACS Watch Full Video Episode Host Carm Capriotto welcomes Chris Lawson, founder of Technician Find, to discuss one of the biggest challenges facing independent auto repair shops today: finding and keeping great technicians. Chris explains why many shop owners fall into what he calls "fire alarm syndrome," waiting until a technician leaves before starting the hiring process. That reactive approach often leads to rushed decisions, poor hires, and ongoing turnover. Instead, he advocates for an "Always Be Recruiting" mindset, where shops continuously build relationships with potential candidates long before they have an opening. The conversation explores practical strategies for becoming a destination workplace, creating a recruiting pipeline, and building a culture that attracts top talent in a competitive market. What You'll Learn Why reactive hiring creates costly staffing problemsHow to build a bench of pre-qualified technicians before you need themWhy becoming "10-mile famous" can help attract both technicians and customersHow culture-focused marketing can outperform traditional help-wanted adsThe three things technicians value most: respect, growth, and compensationWhy sign-on bonuses often fail and how to structure them more effectivelyPractical ways to engage passive candidates who are not actively job huntingResources available through Chris Lawson's free online community for shop owners The best time to recruit a technician is before you need one. Shops that continuously market their culture, build relationships with local talent, and maintain a pipeline of qualified candidates are better positioned to grow, avoid staffing emergencies, and create a workplace where top technicians want to stay. Recruiting is no longer an occasional task. It is an ongoing business strategy. Chris Lawson, TechnicianFind.Com Love your shop? Stay, but stay ready. Auto techs join to level up, find good shops, and keep tabs on top indie jobs nationwide. Techs only. No BS. Independent Wrench Jobs: https://www.skool.com/independentwrenchjobs Finding Technicians Part 1- Chris Lawson [RR 803]: https://remarkableresults.biz/remarkable-results-radio-podcast/e803/ Finding Technicians Part 2 – Chris Lawson [RR 816]: https://remarkableresults.biz/remarkable-results-radio-podcast/e816/ Technician Attraction Blueprint [RR 921]: https://remarkableresults.biz/remarkable-results-radio-podcast/e921/ Attract, Develop, and Retain Top Automotive Talent [CC 113]: https://remarkableresults.biz/remarkable-results-radio-podcast/cc113/ Beyond Babysitters: Developing Strong Managers and Financial Transparency [RR 1076]: https://remarkableresults.biz/remarkable-results-radio-podcast/e1076/ Thanks to our Partners, NAPA Auto Care and NAPA TRACS Learn more about NAPA Auto Care and the benefits of being part of the NAPA family by visiting https://www.napaonline.com/en/auto-care NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/ Connect with the Podcast: Visit the Website: https://remarkableresults.biz/ Subscribe on YouTube: https://www.youtube.com/carmcapriotto Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/ Follow on LinkedIn: https://www.linkedin.com/in/carmcapriotto/ Follow on Instagram: https://www.instagram.com/remarkableresultsradiopodcast/ Join Our Virtual Toastmasters Club: https://remarkableresults.biz/toastmasters Join Our Private Facebook Community: https://www.facebook.com/groups/1734687266778976 Join our Insider List: https://remarkableresults.biz/insider All books mentioned on our podcasts: https://remarkableresults.biz/books Our Classroom page for personal or team learning: https://remarkableresults.biz/classroom Special episode collections: https://remarkableresults.biz/collections Buy Me a Coffee: https://www.buymeacoffee.com/carm The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/ Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/ Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/ Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/ The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/ The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/
In this episode, HVAC veteran Adam Mufich of National Comfort Institute (NCI) pulls back the curtain on one of the industry's most overlooked problems: the majority of residential HVAC systems in the United States are not delivering the correct amount of airflow. Drawing on decades of hands-on experience, Adam opens up about his own journey from confident installer to humbled diagnostician, sharing the moment he started measuring his systems and realized how much he had been getting wrong. His candor and expertise make this a must-listen for any HVAC professional serious about doing better work. Adam walks listeners through a sobering picture painted by a Department of Energy study covering 44 research projects across the country. The data reveals that between 50 and 93 percent of systems tested moved less than the minimum 350 CFM per ton of capacity, and between 67 and 100 percent of systems leaked more than 100 CFM to the outside. Equipment oversizing is rampant, with some studies showing that up to 93 percent of systems exceed what Manual J calculations would call for. The ripple effects are enormous: compressor failures, blown blower motors, cracked heat exchangers, wasted energy, and homeowners who are simply not comfortable in their own homes. Adam argues that the single most powerful fix is also the most underused one — properly sizing the equipment in the first place. The bulk of the episode dives into two distinct approaches NCI teaches for addressing these problems. The first is the Air Upgrade, a targeted set of repairs focused near the equipment to reduce static pressure and increase fan airflow. This includes reworking the filter system (a commonly undersized 16x25x1 filter can triple the allowed pressure budget on its own), improving duct fittings with lower equivalent lengths, cleaning evaporator coils and blower wheels, adjusting fan speed, and sealing duct joints. The second approach is full Duct Optimization, a more comprehensive renovation that addresses the entire duct system, incorporates Manual D calculations, installs balancing dampers, improves insulation, and uses tools like flow hoods and MeasureQuick to verify that every room in the house is receiving the correct airflow and BTUs. Adam also spends time on the practical and human side of this work — how to talk to homeowners, how to prioritize what matters to them, and how to overcome the very real obstacles that keep technicians from doing thorough airflow work. He addresses everything from fear of opening walls (his solution: build relationships with drywall contractors and offer turnkey repairs) to the simple but powerful mindset shift of treating airflow as something to be measured, not felt with your hand. His closing message is clear: the tools and methods exist, the training is available, and virtually every house in the country has a problem worth solving. The only thing standing in the way is the willingness to do it right. Topics Covered The current state of the HVAC industry based on a DOE meta-analysis of 44 studies Why equipment oversizing is the number one contributor to airflow problems and how to address it How a 50 percent oversized AC system can increase energy consumption by up to 91 percent (per the ASME Journal of Sustainable Buildings) Tools for proper load calculations, including Ample Energy and Conduit apps Why most systems are not moving enough airflow and what the consequences are (heat exchanger failures, compressor failures, comfort complaints) Duct leakage to the outside and its effects on comfort, indoor air quality, and building pressurization The four pillars of NCI's approach: safe, healthy, comfortable, and efficient systems The Air Upgrade approach: targeted repairs near the equipment to reduce static pressure and increase fan airflow The Duct Optimization approach: full duct system renovation with balanced airflow to every room Static pressure profiling: taking four measurements (before/after filter and before/after coil) to pinpoint restrictions Static pressure budgets and how to use them to identify which part of a system is the biggest problem Fan Law 2 as a planning tool to predict system performance before making changes The TrueFlow Grid and its forecasting feature for planning equipment changes Filter sizing and its massive impact on total external static pressure Duct fitting equivalent lengths and how to reduce resistance near the equipment Sealing duct joints and why it adds static pressure that must be planned for The importance of rechecking and adjusting refrigerant charge after any airflow improvement Air balancing with a flow hood to verify delivered CFM at every register Measuring delivered BTUs using tools like MeasureQuick, JobLink, and NCI's ComfortMax workflow Overcoming obstacles: technician buy-in, access to ducts in walls, attic space limitations, and homeowner hesitation Building relationships with drywall contractors to offer turnkey duct repair solutions Why airflow is invisible and why measuring it is non-negotiable To learn more about NCI and its training offerings, visit https://www.nationalcomfortinstitute.com/. Watch Adam Mufich's previous symposium session, Fan Law 2 for Techs, at https://www.hvacrschool.com/videos/fan-law-2-for-techs-with-adam-mufich/. Have a question that you want us to answer on the podcast? Submit your questions at https://www.speakpipe.com/hvacschool. Purchase your tickets or learn more about the 7th Annual HVACR Training Symposium at https://hvacrschool.com/symposium. Subscribe to our podcast on your iPhone or Android. Subscribe to our YouTube channel. Check out our handy calculators here or on the HVAC School Mobile App for Apple and Android.