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How can churches retain church tech talent when the secular world can offer them so much more financial compensation? Todd Elliott joins us to discuss the importance of valuing your church tech, finding your calling as a church tech and the theology of church production. In this episode you'll hear:1:00 — Are church tech directors still treated poorly? 4:45 — Todd Elliott on leadership and church production11:00 — Finding your calling as a church tech18:00 — The theology behind church production24:30 — When church techs feel valued by their pastors36:50 — How churches can retain church tech talent48:40 — Church production disaster story: Portable church gone wrong51:00 — Why every church tech should attend the FILO ConferenceCheckout HouseRight's solutions for your church and open jobs here. You could win an X32! Enter to win here! We will announce the winner the first week of November. Resources for your Church Tech Ministry Sell Us Gear: Does your church have used gear that you need to convert into new ministry dollars? We can make you an offer here. Buy Our Gear: Do you need some production gear but lack the budget to buy new gear? You can shop our gear store here. Connect with us: Sales Bulletin: Get better deals than the public and get them earlier too here! Early Service: Get our best gear before it goes live on our site here. Instagram: Hangout with us on the gram here! Reviews: Leaving us a review on the podcast player you're listening to us on really helps the show. If you enjoyed this episode, you can say thank you with a review!
Today's show features: Jacob Shepherd, Dealer Principal of Chevrolet of Troy Bill Egan, Vice President of Product at automotiveMastermind Ryan Carlstedt, EVP Fixed Operations at Willis Automotive Group This episode is brought to you by: automotiveMastermind – Mornings are for momentum—and Mastermind helps you build it. automotiveMastermind is the automotive industry's trusted data and technology provider, empowering sales teams to start their day with data they can trust and end it with deals that drive results. Car Dealership Guy listeners can take Mastermind's 30-second Sales Efficiency Quiz to see how their dealership stacks up. Complete the quiz and sign up for a complimentary market analysis by October 31, 2025, to unlock 50% off Mastermind's predictive marketing. Visit https://drive.automotivemastermind.com/cdg to learn more and to activate your offer. Terms and conditions apply. The 50% off marketing offer is available for a limited time for new dealers joining automotiveMastermind. To be eligible, complete a demo by October 31, 2025. The offer is not valid for existing dealers on automotiveMastermind. Car Dealership Guy is back with our second annual NADA Party—happening in Las Vegas on Thursday, February 5th. It's the hottest ticket at NADA 2026. Spots are limited and unfortunately we can't invite everyone —so RSVP today at https://carguymedia.com/cdglive and we hope to see you in Vegas! — Check out Car Dealership Guy's stuff: CDG News ➤ https://news.dealershipguy.com/ CDG Jobs ➤ https://jobs.dealershipguy.com/ CDG Recruiting ➤ https://www.cdgrecruiting.com/ My Socials: X ➤ https://www.twitter.com/GuyDealership Instagram ➤ https://www.instagram.com/cardealershipguy/ TikTok ➤ https://www.tiktok.com/@guydealership LinkedIn ➤ https://www.linkedin.com/company/cardealershipguy/ Threads ➤ https://www.threads.net/@cardealershipguy Facebook ➤ https://www.facebook.com/profile.php?id=100077402857683 Everything else ➤ dealershipguy.com
A tumor that seemed to “smile” back in a flashlight's glare set Jamie Day on a year-long path that tested his body, rewired his priorities, and strengthened every bond that mattered. From the first uneasy swallow after a film festival to the bell that marked the end of treatment, we walk through the raw, funny, and fiercely grateful choices that kept him moving: asking for all the blankets, blasting Mongolian thrash during radiation, and letting two devoted service dogs turn sterile rooms into safe places.HPV-positive squamous cell throat cancer came with good odds and brutal treatment, seven weeks of radiation and chemo that burned, thinned his beard, and made food a battle. Jamie made a decision early: he wouldn't “sad sack” the process. He made the clinic a stage for levity, and the staff met him there. Techs leaned in for the day's soundtrack. Nurses became guides. A nurse advocate unraveled insurance knots at midnight. Front desk faces remembered his name, his jokes, and his dogs. Along the way, he forged symbols to fight by: art of himself on horseback charging the “meatball with tentacles,” a homemade “war hammer,” and the image of two opponents calmly sipping poison until one quits.The through line is simple and strong: choose who you'll be when life breaks, let people help, laugh when you can, and ring the bell for everyone still in the fight. If this story moved you, follow the show, share it with someone who needs a lift, and leave a review with your biggest takeaway so more people can find it.For more content from Centra Health check us out on the following channels.YouTubeFacebookInstagramTwitter
Managing a team of multiple technicians and being the boss man comes with highs and lows. Trent chats with Four Seasons Golf and Sports Club Orlando equipment manager Brad Bailey.
In part 2 of this episode of the HVAC Know It All Podcast, host Gary McCreadie continues his discussion with Jessica Slaughter, Marketing Manager at RLS Rapid Locking System, about the growing use of press fittings in the HVAC industry. They talk about common pushbacks like tool cost and trust in the technology, and how RLS is working to address these concerns. Jessica explains how press fittings save time, improve safety, and are being used in everything from homes to data centers worldwide. This episode gives HVAC pros useful insights into the benefits and future of press technology. Gary and Jessica talk about how press fittings are changing the HVAC trade by saving time, cutting labor, and reducing fire risks. Jessica shares how RLS is working to make tools more affordable and fittings easier to get, while expanding their product line to help techs stay with press. They discuss common concerns like cost and trust, and how the press is now used in homes, data centers, hotels, and more. Jessica also explains how global use is growing and why education is key. They end with a fun idea to show press vs. braze speed in a live challenge. Expect to Learn: How press fittings save time and lower labor costs. Why tool cost and trust are key barriers to adoption. Press fittings are being used across the HVAC industry. How RLS is improving fitting availability and product range. Why Press is a strong option for service work and tight job sites. Episode Highlights: [00:00] - Intro to Jessica Slaughter in Part 02 [01:59] - Press vs. Braze Speed Challenge Idea [03:38] - Showing Time Savings and Proper Brazing Prep [05:01] - Main Pushbacks: Tool Cost and Trust Over Time [06:12] - Longevity, Refrigerant Shift, and Growing Trust in Press [10:48] - Press in Service Calls and Where It's Being Used Most [17:43] - Global Reach of RLS and Importance of Exposure This Episode is Kindly Sponsored by: Master: https://www.master.ca/ Cintas: https://www.cintas.com/ Cool Air Products: https://www.coolairproducts.net/ Property.com: https://mccreadie.property.com SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest Jessica Slaughter on: LinkedIn: https://www.linkedin.com/in/js212/ RLS Rapid Locking System: https://www.linkedin.com/company/rls-rapid-locking-system/ Website: RLS Rapid Locking System: https://www.rapidlockingsystem.com/ Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/ Instagram: https://www.instagram.com/hvacknowitall1/
In this episode of the HVAC Know It All Podcast, host Gary McCreadie sits down with Jessica Slaughter, Marketing Manager at RLS Rapid Locking System. Jessica discusses the benefits of using press fittings in HVAC and refrigeration, explaining how they provide a safer, faster, and more efficient alternative to brazing. She shares insights into common mistakes technicians make when using press fittings, particularly the importance of proper preparation, cleaning, and deburring. Jessica also highlights the durability of RLS press fittings and their ability to withstand high pressures, ensuring long-term reliability in the field. Her advice helps contractors improve their processes and enhance customer satisfaction. In this episode, Jessica highlights how press fittings offer a faster, safer alternative to brazing in HVAC and refrigeration systems. She emphasizes the importance of proper preparation, cleaning, and deburring to prevent leaks and ensure a solid press. By using the right tools and following the correct process, common mistakes can be avoided, leading to improved system performance. Jessica also discusses how educating technicians and using quality equipment can boost reliability and customer satisfaction, helping contractors achieve high-quality, long-lasting installations. Expect to Learn: How press fittings offer a safer, faster alternative to brazing. Why is proper preparation and cleaning essential to avoid leaks? How using the right tools ensures a solid press and reliable systems. Common mistakes technicians make and how to avoid them. Why educating technicians leads to better results and happier customers. Episode Highlights: [00:00] - Intro to Jessica Slaughter in Part 01 [02:28] - Longevity and Reliability of RLS Press Fittings [04:27] - RLS Press Fittings: Designed for HVAC and High Pressure [06:01] - Testing the Durability of RLS Press Fittings [07:46] - Differences Between Press Fittings for HVAC and Plumbing [12:03] - Common Mistakes with Press Fittings [17:21] - Properly Buffing Deep Scratches Before Pressing This Episode is Kindly Sponsored by: Master: https://www.master.ca/ Cintas: https://www.cintas.com/ Cool Air Products: https://www.coolairproducts.net/ property.com: https://mccreadie.property.com SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest Jessica Slaughter on: LinkedIn: https://www.linkedin.com/in/js212/ RLS Rapid Locking System: https://www.linkedin.com/company/rls-rapid-locking-system/ Website: RLS Rapid Locking System: https://www.rapidlockingsystem.com/ Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/ Instagram: https://www.instagram.com/hvacknowitall1/
Send us a textWe make the case for training as the fastest way to fix the low voltage talent gap and the surest path to mastery for working techs, leads, and managers. Practical tactics, field stories, and metrics show how to teach adults, keep attention, and prove ROI without a big budget.• why training creates mastery, credibility, and purpose• the trainer trifecta and adult learning principles• Saturday 66‑block story and honoring admitted gaps• industry shortfall and building a youth pipeline• setting expectations, explaining the why, rewarding wins• correcting in private and using guiding questions• pairing strong and new techs, micro‑lessons, competition• measuring impact with time, retest, and callback data• engaging sessions with hands‑on gear and simple visuals• starting as a trainer without a title or budget• good vs great trainers and adapting on the fly• humility, continuous learning, and teach‑backsMake sure you stay tuned to the podcast because there's lots and lots of good stuff coming down. So until next time, remember, knowledge is power.Support the showKnowledge is power! Make sure to stop by the webpage to buy me a cup of coffee or support the show at https://linktr.ee/letstalkcabling . Also if you would like to be a guest on the show or have a topic for discussion send me an email at chuck@letstalkcabling.com Chuck Bowser RCDD TECH#CBRCDD #RCDD
From one of Europe's premier golf resorts to working for a Premier League team, Leicester City F.C. head mechanic Chris Finton has led the workshops at some huge turfgrass operations. He shares insight from his career with Trent.
Second week of October, what'd you miss in vet med?Happy Vet Tech Week!California passes two bills to elevate RVTsOpenVet AI Aces NAVLESkiptown introduces Franchise ModelReady, Vet, Go hits 200th menteeAkston files IPOHelpful links:The Bird Bath substackhello@thebirdbath.io
Waste No Day: A Plumbing, HVAC, and Electrical Motivational Podcast
Want to double your ticket average without being pushy? Get access to real-time sales training, scripts, and role-play coaching inside the Blue Collar Closer community — join today before the next live Q&A drops: https://wastenoday.pro/BCC Join the Waste No Day! Facebook group: https://wastenoday.pro/FBgroup In this episode, we talked about sales mistakes, discipline, listening & questioning, trust building, asking for the sale…
Applause CEO Taylor Olson joins Dan and Donnie this week. They discuss how he came to found Applause, a platform that provides incentives for hourly service workers through features like customer feedback collection, performance measurement, instant cash rewards and a technician dashboard. Taylor also details the power of automating employee incentives, and he shares tips for implementation. Guest: Taylor Olson, CEO of Applause Hosts: Dan Gordon, PCO Bookkeepers & M&A Specialists Donnie Shelton, Triangle Home Services
Are your technicians leaving for $2 more an hour—or is there a deeper reason? In SDR #327, Chris & Christian break down why tech retention has less to do with pay plans and everything to do with leadership, systems, and culture. Most dealerships ask the wrong question: “Am I paying my techs enough?” The real question is, “Have I built an environment where great techs want to stay?” In this episode, you'll discover: - Why weak Service Advisors are the #1 reason techs quit - How broken systems (lost keys, bad dispatch, weak processes) drive top performers out - The role Parts Departments play in technician retention - Why training and mentorship are non-negotiable for long-term success - How shop culture impacts CSI, retention, and customer-pay hours - Leadership lessons that prove: he or she who has the most techs, wins If you're a Service Manager or Fixed Ops leader worried about turnover, flat ROs, and frustrated technicians, this episode is your blueprint for fixing the real problem—not just raising pay.
Every service technician can fix things...but not every tech is a true problem solver. In this episode of Windshield Time, Chris Elmore and Jesse Olson break down what problem solving really means in the trades. It's not just diagnosing and repairing — it's about translation, communication, and trust. Too many techs either exaggerate the danger or minimize the value of their work. Both erode trust. Customers don't just want something fixed — they want to understand the problem, the risks, the options, and why your solution is worth it. Chris and Jesse explain why translation (not just explanation) is the technician's most overlooked skill, how to use analogies without cheapening your value, and why presenting clear options helps customers make the right decision without pressure or manipulation. If you're in HVAC, plumbing, or electrical, this episode will sharpen your communication skills and show you how to go from just fixing problems to building customer confidence for life. What You'll Learn in This Episode: Why technical excellence is the foundation of problem-solving How to set expectations and build trust with customers The dangers of exaggerating or minimizing repairs Why translation—not just explanation—is the real technician's edge How to use analogies wisely (and avoid ones that kill trust) Why presenting clear options helps customers choose with confidence How permanent solutions rely on both skill and communication
Eric Walker of Walker Automotive holds multiple degrees, certifications, and an impressive career history. He's also a trainer for Automotive Training Group and TechFix. A true technical powerhouse, in this episode we uncover his journey and how he got to where he is today. His message for all technicians is inspiring, highlighting the power of mastering foundational lessons—not only for technical skills but also for business skills. From the small town of Elkton, Kentucky, Eric Walker is doing big things and sharing valuable lessons on how to find your own path to growth.Thanks to our sponsors!Shop Fix Events UpSwell AutoOps-Steer Turnkey
Este boletim traz um resumo das principais notícias do dia na análise de Samuel Possebon, editor chefe da TELETIME.TELETIME é a publicação de referência para quem acompanha o mercado de telecomunicações, tecnologia e Internet no Brasil. Uma publicação independente dedicada ao debate aprofundado e criterioso das questões econômicas, regulatórias, tecnológicas, operacionais e estratégicas das empresas do setor. Se você ainda não acompanha a newsletter TELETIME, inscreva-se aqui (shorturl.at/juzF1) e fique ligado no dia a dia do mercado de telecom. É simples e é gratuito.Você ainda pode acompanhar TELETIME nas redes sociais:Linkedin: shorturl.at/jGKRVFacebook: https://www.facebook.com/Teletime/ Google News: shorturl.at/kJU35Ou entre em nosso canal no Telegram: https://t.me/teletimenews Hosted on Acast. See acast.com/privacy for more information.
wiki-Trader Reiner Waldhauser präsentiert seine Börsentitanen ( https://www.wikifolio.com/de/de/w/wf19640401 ), darunter, keine Frage, die unverändert mächtigen US-Tech-Werte: "Alphabet profitiert einfach sehr stark von der KI-Phantasie. Apple ist eine Bank und eine der erfolgreichsten Aktien in meinem Depot (über 300 % plus seit 2018). Und Microsoft ist ein Phänomen. Das Unternehmen ist an OpenAI beteiligt - und würde eventuell sogar von einem Börsengang profitieren." Ein noch eher unbekannteres Unternehmen, aber gewiss nicht unwichtiges, ist Parker-Hannifin. Der weltweit führende Anbieter von Bewegungssteuerung und der Fluidtechnik kommt in der Maschinentechnik, der Automobilindustrie, Luft- und Raumfahrt oder im Energiesektor zum Einsatz. Ein weiterer Titan hat sich längst von Corona und dem verhinderten Mautsystem erholt: CTS Eventim. "Seit 1999 stetig gewachsen."
What separates an average technician from one customers love and leaders promote? It's not just technical skill — it's the discipline and soft skills that build trust. In this episode of Windshield Time, Chris Elmore sits down with Jesse Olson and David Grennel. David shares his personal transformation — losing 70 pounds, reshaping his habits, and sharpening his communication — and how that discipline turned him into a stronger technician and leader. Jesse and Chris highlight why appearance, preparation, and confidence shape customer trust, and how great technicians go beyond fixing problems to become true client delighters, problem solvers, and revenue producers. If you're in HVAC, plumbing, or electrical — or you're a manager training the next generation of techs — this episode shows why discipline and soft skills are the difference between being just a “fixer” and becoming unforgettable. What You'll Learn in This Episode: Why discipline is the foundation of technician success How appearance and preparation impact customer trust Why customers buy confidence as much as technical skill The Technician Triangle: client delighter, solver, producer How personal growth creates professional opportunities
This week, we're revisiting one of our most-loved episodes: Carrie's story. When we filmed this back in 2023, Carrie was running her whitening business under a franchise name before breaking away and thriving under her own brand, Beach Bum Teeth Whitening in South Carolina. Since then, Carrie has stepped away from whitening, but this conversation still stands as an inspiring snapshot of entrepreneurship, resilience, and lessons learned in the trenches. Whether you're just starting out, thriving, or questioning if entrepreneurship is really for you—this episode is packed with wisdom you can apply today. ⏱ Timestamps: 00:00 – Intro – Why we're bringing back Carrie's episode + what's changed since 2023 01:20 – The entrepreneurial journey: from franchisee to independent brand owner 03:46 – Sponsor shoutout: Fern Whitening Supplies – cut chairtime with the BEYOND II Ultra Accelerator 05:08 – Carrie's background: from hospitality management to teeth whitening 07:42 – Hospitality skills applied to client care, reviews, and branding 10:49 – Designing a whitening studio: atmosphere, professionalism, and client impressions 13:04 – Time management hacks for whitening techs & why “busy looks better” 15:48 – Seasonal scheduling insights – why Mondays flop and summers slow down 17:57 – Avoiding burnout: work–life balance, sleep, and mindset 20:06 – Promotions vs packages – running deals that actually convert 22:44 – Pricing psychology: why “too expensive” is all about comparison 25:31 – Building dentist referrals and networking like a pro 28:17 – Overcoming gatekeepers & finding supportive communities 30:31 – Carrie's advice to new whitening techs: start small, dream big, just begin 32:05 – Closing thoughts – resilience, lessons learned, and surrounding yourself with support 33:08 – Whitening Wednesday FAQs: Gem removal & pricing promotions Check out Carries business www.beachbumtw.com
Every service technician learns the trade, but not every tech becomes great. Why? Because technical skills alone won't cut it. In this episode of Windshield Time, Chris Elmore and Jesse Olson (owner of The Happy Outlet) break down the 3 roles that separate great technicians from average ones: Client Delighter: Customers remember the experience more than the repair. Problem Solver: Clear communication and long-term solutions matter as much as technical fixes. Revenue Producer: Stewardship, efficiency, and profitability fuel growth for both the company and the tech. You'll also learn why practice and preparation matter as much in the trades as they do in pro sports or medicine — and how techs can apply discipline to build lasting careers. If you're in HVAC, plumbing, or electrical and want to move from “good” to “great,” this episode gives you the roadmap.
Send us an inquiry through a text message here!Welcome to another episode of The Veterinary Roundtable! In this episode, the ladies are joined by a familiar face, Allie McQueary, lead surgery tech for All-Star Veterinary Clinic, and discuss a super interesting case of Progressive Retinal Atrophy, the tragic passing of an Auburn veterinary professor, clothes they prefer wearing after work, and more!Do you have a question, story, or inquiry for The Veterinary Roundtable? Send us a text from the link above, ask us on any social media platform, or email theveterinaryroundtable@gmail.com!Episodes of The Veterinary Roundtable are on all podcast services along with video form on YouTube!Timestamps00:00 Intro03:14 Allie, RVT Lead Surgery Tech03:46 Pits and Peaks08:32 Wade and his PRA13:29 Auburn University Professor18:48 Tales from the Trenches22:19 Case Collections33:51 Clothes you prefer for your after work reset35:42 Thoughts on US Veterinary Corps38:01 What's your best advice for when a tech makes a mistake?54:28 Outro
Este boletim traz um resumo das principais notícias do dia na análise de Samuel Possebon, editor chefe da TELETIME.TELETIME é a publicação de referência para quem acompanha o mercado de telecomunicações, tecnologia e Internet no Brasil. Uma publicação independente dedicada ao debate aprofundado e criterioso das questões econômicas, regulatórias, tecnológicas, operacionais e estratégicas das empresas do setor. Se você ainda não acompanha a newsletter TELETIME, inscreva-se aqui (shorturl.at/juzF1) e fique ligado no dia a dia do mercado de telecom. É simples e é gratuito.Você ainda pode acompanhar TELETIME nas redes sociais:Linkedin: shorturl.at/jGKRVFacebook: https://www.facebook.com/Teletime/ Google News: shorturl.at/kJU35Ou entre em nosso canal no Telegram: https://t.me/teletimenews Hosted on Acast. See acast.com/privacy for more information.
In this episode of the HVAC Uncensored Podcast, Gil takes an in-depth look at the often misunderstood and sometimes controversial subject of HVAC sales. This topic has long been shrouded in negative perceptions within the trades community, with many technicians, contractors, and industry professionals viewing it as a taboo or uncomfortable subject—so much so that some even refer to it as a "dirty word." These attitudes are often rooted in various factors, including past negative experiences, misconceptions about the sales process, or a general mistrust of sales tactics. Gil emphasizes his intention to cut through the stigma by examining the facts about HVAC sales and encouraging an open, honest dialogue. He invites live viewers to share their perspectives, fostering a space for constructive discussion. While acknowledging that not everyone in the trades adheres to high ethical standards, he underscores that sales and customer interactions are integral components of the HVAC industry's functioning. Gil's goal is to promote the most moral, practical, and professional ways to present and sell products and services, aiming to elevate conversation about the industry's standards of professionalism, integrity, and trustworthiness. Ultimately, he hopes this discussion will lead to a clearer understanding and better practices for everyone involved, creating a more respectful and ethical environment for HVAC sales and customer relationships. =====Don't Forget To Follow The Podcast On Social Media To Stay Up To Date======= The easiest way to find all links is to go to https://www.hvacuncensored.com or https://www.poplme.co/hvacuncensored *****Please Show Some Love To The Amazing Show Sponsors/Partners******* YELLOW JACKET https://www.yellowjacket.com COMPANYCAM https://www.companycam.com/hvacuncensored GET A FREE 14-DAY TRIAL, THEN 50% OFF YOUR FIRST 2 MONTHS HVAC TACTICAL https://www.hvactactical.com USE DISCOUNT CODE (HVACUNCENSORED) & SAVE 20% ON YOUR ORDER HOUSECALL PRO https://www.housecallpro.com/hvac-uncensored/ VETO PRO PAC https://www.vetopropac.com/ HOMEPROS https://www.readhomepros.com CAMEL CITY MILL https://www.camelcitymill.com/UNCENSORED10 USE DISCOUNT CODE (UNCENSORED10) & SAVE 10% ON YOUR ORDER LOKAL https://www.lokalhq.com FIND ALL HVAC UNCENSORED MERCH AT https://www.hvacuncensored.com/
Tesla é investigada nos EUA por prender motoristas dentro dos carros; Operação elimina serviço de grupo cibercriminoso que roubava contas do Microsoft 365; Lula envia ao Congresso projeto de regulação das big techs e vai aprovar texto contra 'adultização', Xiaomi 17 Pro terá tela traseira personalizável, veja imagens e mais!
Artificial intelligence is rapidly transforming field service operations across skilled trades, and HVAC is no exception. AI in HVAC is reshaping how technicians access information, troubleshoot systems, and stay productive on the job. As the industry faces an ongoing labor shortage and rising equipment complexity, the need for smarter tools is urgent, especially as HVAC employment is projected to grow 9% through 2033, according to the U.S. Bureau of Labor Statistics. Many experienced technicians are nearing retirement, leaving fewer experts to mentor the next generation and increasing the demand for AI-driven training support. How can AI reduce friction for techs in the field, deliver real-time support, and preserve decades of tribal knowledge before it disappears?In this episode of Straight Outta Crumpton, host Greg Crumpton welcomes Jerry Zhang, Co-founder of Keycard, to explore how AI in HVAC can streamline information access and help HVAC teams get smarter, faster, and more connected.In this conversation, Greg and Jerry discuss:How AI can turn product manuals into real-time, voice-activated troubleshooting guides.Why high-stakes technical work demands AI that cites exact sources—no hallucinations allowed.How data from past service tickets can drive future training, routing, and performance insights.Jerry Zhang is Co-founder of Keycard, an AI platform that transforms equipment documentation into searchable, technician-ready resources. Before launching Keycard, Jerry co-founded an AI company that predicted breakout music artists, which was later acquired by Warner Music Group. He served as SVP of A&R Platforms there before entering the HVAC space. He holds a degree in engineering and brings over a decade of AI innovation experience across industries.
What does raking bunkers 'Zamboni style' mean? And how does somebody go from preparing turf at a fabled ballpark for a World Series champion to becoming a golf course equipment manager? Trent gets the candid answers from Massachusetts equipment manager Andrzej Strzepek.
Get the free team night guide here: https://getmxu.com/resources/team-night-guide/?utm_campaign=stop-payingDownload the 4-week devotional guide here: https://getmxu.com/resources/devotional/?utm_campaign=stop-payingMasterclasses for every position in worship ministry: https://getmxu.com/browse/?utm_campaign=stop-payingFREE RESOURCES
In this episode of the HVAC Know It All Podcast, host Gary McCreadie talks with Tyler Nelson from Sauermann Group about the importance of early maintenance for heating systems. Tyler explains how doing checks before the cold weather hits can help prevent issues like cracked heat exchangers, saving time and stress later. They discuss how tackling maintenance during the shoulder season lets you handle repairs in better conditions, avoiding rushed work in the winter. Tyler also emphasizes the need for combustion analysis and safety checks to protect both technicians and customers from carbon monoxide risks. Tyler talks about the benefits of doing heating system maintenance early, before the cold hits. He explains how checking systems in mild weather helps avoid problems like cracked heat exchangers and long wait times for parts. Tyler shares tips on getting maintenance done early, using combustion analyzers for safety, and checking for carbon monoxide risks. He emphasizes how using the right tools and timing can save money, prevent emergencies, and keep customers safe during the heating season. This episode is filled with useful heating maintenance tips, real-world examples, and advice on getting ahead of issues like cracked heat exchangers. Tyler talks about using early checks, combustion analyzers, and proper tools to keep systems safe, save time, and avoid winter emergencies. Expect to Learn: Why early heating system maintenance is key to avoiding issues. How combustion analyzers help ensure safety. Why checking for CO risks is crucial during winter prep. Tips for doing maintenance in milder weather. How getting ahead of repairs can save time and money. Episode Highlights: [00:32] - Intro to Tyler Nelson in Part 1 [02:05] - Tyler Nelson Talks About Heating Season Excitement [02:38] - Benefits of Early Heating System Maintenance [07:46] - Early Furnace Checks and Maintenance [10:11] - Carbon Monoxide Safety and Monitoring Tools [15:34] - Dangers of Using Gas Ovens for Home Heating [17:26] - Rental Furnace Failures and Tenant Protection Issues [21:38] - Rental Furnaces, Delayed Repairs, and Customer Protection [24:01] - Why Combustion Analysis Matters During Maintenance [28:06] - Real-World Service Call: High CO Levels Found with Analyzer This Episode is Kindly Sponsored by: Master: https://www.master.ca/ Cintas: https://www.cintas.com/ Cool Air Products: https://www.coolairproducts.net/ property.com: https://mccreadie.property.com SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest Tyler Nelson on: LinkedIn: https://www.linkedin.com/in/tyler-nelson-master-hvacr-9a8a981b/ Sauermann Group: https://www.linkedin.com/company/sauermann-group/ Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/ Instagram: https://www.instagram.com/hvacknowitall1/
In this episode, we break down practical, time-tested tips for drum techs — whether you're a pro working stadium tours, a local gig tech, or if you're a drummer who wants to hire a tech, lets talk about what it takes to keep the show running on schedule, and handling the surprises that happen on the gig.Check out other episodes at https://drumlessonsinla.com/blog/the-drum-set-shrink-podcast
Este boletim traz um resumo das principais notícias do dia na análise de Samuel Possebon, editor chefe da TELETIME.TELETIME é a publicação de referência para quem acompanha o mercado de telecomunicações, tecnologia e Internet no Brasil. Uma publicação independente dedicada ao debate aprofundado e criterioso das questões econômicas, regulatórias, tecnológicas, operacionais e estratégicas das empresas do setor. Se você ainda não acompanha a newsletter TELETIME, inscreva-se aqui (shorturl.at/juzF1) e fique ligado no dia a dia do mercado de telecom. É simples e é gratuito.Você ainda pode acompanhar TELETIME nas redes sociais:Linkedin: shorturl.at/jGKRVFacebook: https://www.facebook.com/Teletime/ Google News: shorturl.at/kJU35Ou entre em nosso canal no Telegram: https://t.me/teletimenews Hosted on Acast. See acast.com/privacy for more information.
Like the show? Show your support by using our sponsors.Promotive can help you find your dream job. Touch HERE to see open jobs.Need to update your shop systems and software? Try Tekmetric HERECurtis Gardner is an Audi Master Guild technician. Today he joins Jeff to talk about his perspective on flat-rate pay, emphasizing both its financial upsides and its negative impact on technician mental health and work-life balance. They also share stories of the challenges and drawbacks of dealer politics, as well as the undervaluing of skilled problem-solvers—known as the "Jims" of the shop—who often keep shops running but aren't compensated accordingly.00:00 Chrysler: Embracing Opportunity for Growth15:41 Rear Alignment Challenges and Costs28:59 Flat Rate vs. Guaranteed Pay Debate39:23 Prioritize Addressing Urgent Issues48:11 Auto Repair Estimate Dilemma54:00 Unwanted Vehicle Inspection Alerts01:04:53 Need for Persistent Problem Solvers01:18:40 Entrepreneurial Journey: From Gym to Business01:24:38 Technician Money Management Struggles01:41:41 "Advice for Unfulfilled Tech Workers"01:49:23 Advocating Conversations for Technicians01:56:35 Balancing Work and Family Struggles Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232
Today's show features: Scott Gruwell, CEO of Courtesy Automotive Group Mark Harris, Owner Operator at Flagstaff Chevrolet and Winslow Ford This episode is brought to you by: Haig Partners – Public retailers cite it. National media trusts it. Dealers rely on it. The Haig Report® sets the standard for dealership M&A data and trends in auto retail. Read it at https://haigpartners.com/Haig-Report/. — Check out Car Dealership Guy's stuff: CDG News ➤ https://news.dealershipguy.com/ CDG Jobs ➤ https://jobs.dealershipguy.com/ CDG Recruiting ➤ https://www.cdgrecruiting.com/ My Socials: X ➤ https://www.twitter.com/GuyDealership Instagram ➤ https://www.instagram.com/cardealershipguy/ TikTok ➤ https://www.tiktok.com/@guydealership LinkedIn ➤ https://www.linkedin.com/company/cardealershipguy/ Threads ➤ https://www.threads.net/@cardealershipguy Facebook ➤ https://www.facebook.com/profile.php?id=100077402857683 Everything else ➤ dealershipguy.com
In part 2 of this episode of the HVAC Know It All Podcast, host Gary McCreadie continues his conversation with Jim Bergmann, President of measureQuick and Director of New Product Development at Redfish Instruments Inc. In Part 2, they discuss topics like the evolution of vacuuming techniques, moving away from triple evacuation, and why modern two-stage pumps are more efficient. Jim explains how to detect leaks using the decay vacuum method, the importance of nitrogen purging, and how refrigerant and oil behavior affects evacuation times. They also discuss the role of Measure Quick in helping technicians diagnose system issues and communicate better with customers, offering a more accurate approach to repairs and replacements. This conversation is full of tips for improving HVAC service and troubleshooting. Jim talks about how evacuation techniques have changed over time, moving away from triple evacuation to a single, deeper pull with modern pumps. He explains how refrigerant and oil mix, causing slow evacuation times, and how nitrogen purging can help. Jim also goes over the decay vacuum method for detecting leaks and why using tools like Measure Quick helps HVAC techs identify issues faster, improve system performance, and communicate better with customers, especially when deciding between repairs and replacements. This episode is packed with HVAC tips, updated vacuum techniques, and smart solutions to help technicians improve system performance, diagnose issues accurately, and understand when to repair or replace equipment with the right tools and methods. Expect to Learn: Why single evacuation is more efficient than triple evacuation. How modern pumps and nitrogen purging improve the evacuation process. The decay vacuum method for detecting leaks and system issues. How refrigerant and oil behavior can affect evacuation times. Why using tools like Measure Quick helps with accurate diagnostics and better communication with customers. Episode Highlights: [00:00] – Introduction to the 2nd Part of the Episode with Jim Bergmann [01:44] - Triple Evacuation Technique Overview [03:25] - Vacuum Decay Test [04:47] - Struggles with Refrigerant in Older Systems [07:05] - Refrigerant Contamination and Improving Vacuum [08:54] - Oil and Refrigerant Mixtures [10:21] - Measure Quick: Updates and New Features [12:53] - Ethical Sales and System Performance [14:29] - Ethical Sales vs. Quick Fixes in the Industry [17:05] - Leasing Systems and Quality Installations [18:36] - Importance of Commissioning Systems for Service Technicians [20:31] - Dispatcher Pressure and Technician Time Management This Episode is Kindly Sponsored by: Master: https://www.master.ca/ Cintas: https://www.cintas.com/ Cool Air Products: https://www.coolairproducts.net/ property.com: https://mccreadie.property.com SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest Jim Bergmann on: LinkedIn: https://www.linkedin.com/in/jim-bergmann-2968178/ measureQuick: https://www.linkedin.com/company/measurequick-application/ Redfish Instruments Inc: https://www.linkedin.com/company/redfish-instruments/ Download the measureQuick App here: https://play.google.com/store/apps/details?id=com.measurequick.hvac Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/ Instagram: https://www.instagram.com/hvacknowitall1/
In today's episode, we discuss the myth that on-site support is needed when you buy a CNC machine. Chapters(0:00) Intro (0:52) Dad Joke (1:13) Open Customer Questions / Comments: (2:38) Referring to the Dinosaur Video – Cool cut but no Spoil board? (4:24) What nesting software are you using with the FiberSabre videos? (5:00) Why would anyone buy a machine through a dealer? (6:20) Main Topic: The Old School Mindset (27:19) Motivational Quote of the Week Follow us for daily CNC content on Facebook: https://www.facebook.com/shopsabre Instagram: https://www.instagram.com/shopsabre X/Twitter: https://x.com/ShopSabreCNC TikTok: https://www.tiktok.com/@shopsabre LinkedIn: https://www.linkedin.com/company/shopsabre-cnc/
Este boletim traz um resumo das principais notícias do dia na análise de Samuel Possebon, editor chefe da TELETIME.TELETIME é a publicação de referência para quem acompanha o mercado de telecomunicações, tecnologia e Internet no Brasil. Uma publicação independente dedicada ao debate aprofundado e criterioso das questões econômicas, regulatórias, tecnológicas, operacionais e estratégicas das empresas do setor. Se você ainda não acompanha a newsletter TELETIME, inscreva-se aqui (shorturl.at/juzF1) e fique ligado no dia a dia do mercado de telecom. É simples e é gratuito.Você ainda pode acompanhar TELETIME nas redes sociais:Linkedin: shorturl.at/jGKRVFacebook: https://www.facebook.com/Teletime/ Google News: shorturl.at/kJU35Ou entre em nosso canal no Telegram: https://t.me/teletimenews Hosted on Acast. See acast.com/privacy for more information.
Like the show? Show your support by using our sponsors. Promotive can help you find your dream job. Touch HERE to see open jobs. Need to update your shop systems and software? Try Tekmetric HEREIn this episode, Jeff is joined by Dory Carlin, co-owner of a two-bay independent shop in Western Pennsylvania. Dory shares his unconventional journey into automotive repair, reflecting on lessons learned from both good and bad management throughout his career at dealerships. They discuss the challenges of growing a small shop, emphasizing the importance of valuing diagnostic expertise and standing firm on pricing, and touch on the evolving roles and support needed for young technicians entering the trade. 00:00 Jeff can't take the heat!06:20 Valuing the Auto Industry Fairly13:02 Reflections on Childhood Acquaintances19:32 Dealership Dynamics and Challenges25:55 Customer Choice in Service Quality27:16 Shop Owners' Part Choices Critique34:11 Luxury Brands Use Flat Rate42:18 "CSI: The Imaginary Priority"44:43 Success Depends on Team Dynamics51:07 Collaborative Learning Boosts Business58:00 Customer Satisfaction: Word-of-Mouth Impact01:00:35 Public Transit: A Modern Solution01:05:34 Closer Job for Family Time01:12:04 "My Ex-Girlfriend, My Wife"01:17:51 Industry Dynamics and Control Shift01:25:31 "Vehicle Repair Access Concerns"01:27:27 Tesla: Pioneering Car Subscription Features01:33:51 Hiring Biases Against Young Workers01:39:14 Car Troubleshooting Conversation01:45:27 "Navigating Automotive Service Rates"01:50:18 Car Sales: Prioritize Quality and Integrity01:57:35 Understanding Trauma in Different Professions Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232
We've all worked places where the culture sucked. Aaron Beay decided to build the one he always wanted and five years later, no one's left.We brought Aaron on because of the culture he's created one that actually retains young talent, and not by accident. After 18 years in the field, burnout pushed him to try teaching. That part-time gig turned into a full-blown strategy for recruiting and training a team that's never left his side in five years. Yeah, you read that right 100% retention.Aaron doesn't preach theory. He leads with simple stuff that's hard to pull off: prioritizing people over profit, setting aside time for personal development, and showing appreciation in real, human ways. Whether it's Kringle and a chapter of How to Win Friends on Fridays, or giving anniversary gift cards to keep his guys' marriages strong, this guy lives what most only talk about.We dug into how he “cherry-picks” talent right from his own classroom and why character always beats out grades. He even shared one of his go-to interview scenarios to test moral judgment perfect if you're hiring and sick of getting burned.We also got into the generational weeds what makes Gen Z tick, why Gen Alpha might surprise us, and how video chats and constant presence are reshaping communication before these kids even hit high school.Highlights:How teaching became Aaron's recruitment pipeline.The “people first” principle that actually works.Friday book club, and HVAC yes, it works.Hiring for character, not GPA.The three-way moral dilemma that reveals true colors.Do you know someone building a blue collar team who needs to hear this? Send it their way. And if you've got your own culture hacks, send us a message on LinkedIn we're always learning.Get in touch with Aaron:WebsiteFacebookInstagramGet in touch with us:Check out the Blue Collar BS website.Steve Doyle:WebsiteLinkedInEmailBrad Herda:WebsiteLinkedInEmailThis podcast uses the following third-party services for analysis: Podtrac - https://analytics.podtrac.com/privacy-policy-gdrpOP3 - https://op3.dev/privacy
Play ball! Arizona equipment manager Matt Leis joins Trent for a second time — and for the first time since making the transition from golf course maintenance to managing fleet and irrigation at a Major League Baseball team's player development facility.
Mariana Carneiro, repórter do Estadão em Brasília, repercute Política e Economia internas às 2ªs, 4ªs e 6ªs, 8h30, no Jornal Eldorado.See omnystudio.com/listener for privacy information.
In this episode, CF breaks down the real ability behind employees thriving & producing!
Na última semana, o vídeo do influenciador Felca sobre a adultização de crianças nas redes sociais reacendeu o debate sobre a responsabilidade das big techs nesse problema. No Podcast Canaltech, conversamos com André Charone, contador, sócio do escritório Belconta, para entender como plataformas como YouTube, TikTok e Instagram lucram com conteúdos que exploram a imagem infantil, direta ou indiretamente, e o que poderia ser feito para cortar esse fluxo de dinheiro.Você também vai conferir: Galaxy S26 deve ganhar novo modelo, baterias maiores e estreia no Brasil em 2026, carregar o celular em tomada 220V não é mais rápido e a ciência explica por quê e vazamento revela chips e novidades da próxima geração de iPads e outros Apple devices.Este podcast foi roteirizado e apresentado por Fernanda Santos e contou com reportagens de Vinicius Moschen, André Lourenti, Diego Corumba, João Melo e Bruno Bertonzin. A trilha sonora é de Guilherme Zomer, a edição de Jully Cruz e a arte da capa é de Erick Teixeira.See omnystudio.com/listener for privacy information.
Like the show? Show your support by using our sponsors.Promotive can help you find your dream job. Touch HERE to see open jobs.Need to update your shop systems and software? Try Tekmetric HEREIn this episode, Jeff is joined by Lance Mechanics (lancemechanics10 on TikTok), a technician and content creator who has made waves online for his outspoken views on the automotive industry. Lance details his late entry into the trade, shares the cultural and financial differences he experienced between independent shops and dealerships, and discusses why he ultimately left the dealership world for underground mining. The conversation also takes a critical look at the realities of flat-rate pay, the lack of mentorship for new technicians, and why Lance now advises aspiring techs to consider fleet or heavy equipment work over traditional automotive roles.Timestamps: 00:00 Hybrid Systems & Dealership Challenges10:48 Job Manipulation Frustrates Shop Workers28:03 Misunderstood Automotive Challenges35:54 Chrysler Techline and Winter Gas Issues46:31 Dealer Experience: Easier Than Expected56:16 Safety Checks at Used Car Lot01:11:26 Christmas Eve Reflections on Auto Work01:13:55 Dealer Work: Challenges and Learning01:31:40 "Real-World Advice for Aspiring Mechanics"01:36:19 Tesla Wear and Diagnostic Stigma01:50:32 "Warranty: A Sales Strategy Insight"01:56:12 "When Regulations Lose Meaning" Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232
In this educational session, Adam from National Comfort Institute (NCI) delivers a comprehensive deep dive into Fan Law 2 and its practical applications for residential HVAC systems at the 6th Annual HVACR Training Symposium. Adam begins by establishing the fundamental concepts of CFM (cubic feet per minute) and static pressure, explaining how these measurements relate to system performance. He shares a humbling personal story about learning to measure gas pressure from a homeowner, emphasizing that even experienced technicians can benefit from understanding basic measurement principles. The presentation focuses heavily on Fan Law 2, which allows technicians to predict how changes in airflow will affect static pressure in a non-proportional relationship - a critical concept for equipment sizing and replacement decisions. The core of the presentation revolves around practical applications of Fan Law 2 in real-world scenarios. Adam demonstrates how to calculate pressure drops across filters, evaporator coils, and entire duct systems when airflow changes occur. He emphasizes that static pressure increases exponentially when airflow increases, which explains why oversized systems often perform poorly. Through detailed examples using actual field measurements, he shows how a 16% increase in airflow can result in a 33% increase in static pressure, highlighting the importance of proper system sizing. Perhaps most importantly, Adam presents a systematic approach to equipment selection that goes beyond simply matching tonnage. He demonstrates how contractors can "back into" total external static pressure calculations by carefully selecting low-pressure-drop components like evaporator coils and filters. This methodology allows technicians to predict system performance before installation, preventing the common scenario where new equipment sounds "like a rocket ship" due to excessive static pressure. The presentation concludes with a compelling comparison showing how proper component selection can reduce system static pressure from over 1.0 inches to 0.64 inches while maintaining the same capacity and airflow. Topics Covered Static Pressure Fundamentals Definition and measurement using manometers Inches of water column explained Relationship between static pressure and system performance Fan Law 2 Mathematics Breaking down the intimidating formula into simple terms Step-by-step calculation examples Common mistakes when squaring numbers in calculations Practical Applications Filter pressure drop calculations at different airflows Evaporator coil pressure drop analysis Total External Static Pressure (TESP) predictions Duct system pressure calculations Equipment Selection Strategy How to select evaporator coils based on pressure drop ratings Filter sizing for optimal pressure drop Using manufacturer data sheets effectively AHRI matchup considerations beyond just capacity Real-World Problem Solving Preventing "rocket ship" installations Retrofitting existing systems with proper calculations Downsizing benefits for static pressure reduction System commissioning and performance verification Professional Development Moving beyond equipment replacement guesswork Using measurement tools like True Flow Grid Understanding manufacturer specifications Elevating installation quality through proper system design Have a question that you want us to answer on the podcast? Submit your questions at https://www.speakpipe.com/hvacschool. Purchase your tickets or learn more about the 7th Annual HVACR Training Symposium at https://hvacrschool.com/symposium. Subscribe to our podcast on your iPhone or Android. Subscribe to our YouTube channel. Check out our handy calculators here or on the HVAC School Mobile App for Apple and Android
In this special episode of the HVAC Know It All Podcast, the usual host, Gary McCreadie, Director of Player Development and Head Coach at Shelburne Soccer Club, and President of McCreadie HVAC & Refrigeration Services and HVAC Know It All Inc. takes the guest seat as he's interviewed by Scott Pierson, Vice President of HVAC & Market Strategy at Encompass Supply Chain Solutions, to discuss the current state of the HVAC industry. They discuss the industry's shifts, like the push for heat pumps, and the importance of balancing technical skills with sales training. Gary talks about the generational gap in the trade and the need for a cultural change to better support new technicians. They also explore how digital tools and online resources are transforming how HVAC professionals work and learn. It's a part of a candid conversation about adapting to new challenges in the industry. Gary McCready joins Scott Pierson to talk about the current challenges in the HVAC industry. Gary shares his journey with HVAC Know It All, starting from a small blog to a big platform. They discuss the changing industry, including the rise of heat pumps and the shift towards sales-focused training. They also dive into the generational gap, where older techs sometimes resist new tools and methods. Gary explains how digital tools are helping the younger generation work more efficiently. It's an honest conversation about adapting to change and improving the industry's future. Gary talks about the pressures of the HVAC trade and how it can be tough for workers, both mentally and physically. He shares how the industry's focus on sales is impacting technical skills. Gary and Scott discuss the generational gap, where older techs often resist new tools and methods. They explore how younger workers are more open to using digital tools, making their work faster and easier. Gary explains how embracing change and new technology can improve the work-life for everyone. It's a straightforward talk for techs who want to adapt and grow in a changing industry. Expect to Learn: How the HVAC trade is changing with new tools and methods. Why younger techs are embracing digital tools and faster work processes. How the generational gap affects training and adoption of new technology. Why is balancing sales skills with technical expertise is important for the future? How adapting to industry changes can improve work life for all technicians. Episode Highlights: [00:00] - Introduction to Gary McCready in Part 01 [02:03] - How Gary Started HVAC Know-It-All and His Mission [06:03] - The Generational Gap: Older vs. Younger Technicians [11:26] - The Role of Digital Tools in Modern HVAC Work [13:26] - How Technology is Shaping the Future of HVAC [19:03] - How AI and Info Access Improve Technician Skills This Episode is Kindly Sponsored by: Master: https://www.master.ca/ Cintas: https://www.cintas.com/ Supply House: https://www.supplyhouse.com/ Cool Air Products: https://www.coolairproducts.net/ property.com: https://mccreadie.property.com Follow Scott Pierson on: LinkedIn: https://www.linkedin.com/in/scott-pierson-15121a79/ Encompass Supply Chain Solutions: https://www.linkedin.com/company/encompass-supply-chain-solutions-inc-/ Follow Gary McCreadie on: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ McCreadie HVAC & Refrigeration Services: https://www.linkedin.com/company/mccreadie-hvac-refrigeration-services/ HVAC Know It All Inc: https://www.linkedin.com/company/hvac-know-it-all-inc/ Shelburne Soccer Club: https://shelburnesoccerclub.sportngin.com/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/ Instagram: https://www.instagram.com/hvacknowitall1/
Preview: India: Colleague Sadanand Dhume comments on why young hired techs leave India for the US rather than succeed at home. More later. 1958
Every buying decision is influenced by more than facts or price. Two psychological principles (Reciprocity and Consistency) play a massive role in how comfortable customers feel saying “yes.” In this episode of Windshield Time, Chris Elmore and James Walker break down these two science-backed influence skills and show you how they apply to every in-home service call: 1) Reciprocity: Why small, genuine gestures make people feel good about returning the favor 2) Consistency: How asking the right questions early makes customers want to stay aligned with what they've already said You'll also learn: -How to create a trust-first atmosphere where customers feel safe making a decision -Real-world service call examples showing reciprocity and consistency in action -Why understanding human behavior makes every conversation smoother, easier, and more natural -This isn't about manipulation—it's about communicating in a way that feels honest, helpful, and human.
Send us a textIn this episode, I'm talking about a battle we've all faced at some point: pool pros vs. landscapers and gardeners. Whether it's broken vacuum lines, blown leaves into a freshly cleaned pool, or just bad timing on service days, I've seen it all. I'll share stories, some hard-earned lessons, and ways you can set boundaries and communicate better with the other folks working the same properties. Because the only thing worse than green pool water... is green turf drama.Support the Pool Guy Podcast Show Sponsors! HASA https://bit.ly/HASAThe Bottom Feeder. Save $100 with Code: DVB100https://bit.ly/THEBOTTOMFEEDERTry Skimmer FREE for 30 days:https://getskimmer.com/poolguy Get UPA Liability Insurance $64 a month! https://forms.gle/F9YoTWNQ8WnvT4QBAPool Guy Coaching: https://bit.ly/40wFE6y Thanks for listening, and I hope you find the Podcast helpful! For other free resources to further help you:Visit my Website: https://www.swimmingpoollearning.comWatch on YouTube: https://www.youtube.com/@SPLPodcast Site: https://the-pool-guy-podcast-show.onpodium.com/ UPA General Liability Insurance Application: https://forms.gle/F9YoTWNQ8WnvT4QBA Pool Guy Coaching Group Join an exclusive network of Pool Service Technicians to access the industry's leading commercial general liability insurance program. Protect your business. Premium is $64 per month per member (additional $40 for employees and ICs) $59 per month for Pool Guy coaching Members - join here! https://www.patreon.com/poolguycoaching Limits are $1,000,000 in occurrence and $2,000,000 in the aggregate - Per member limits [ $1,000,000 per occurrence and $4,000,000 aggregate available for $75 per month ] $50,000 in HazMat Coverage - clean up on-site or over-the-road Acid Wash Coverage - Full Limits
Credentialed veterinary technicians are pillars of modern veterinary care, but in most U.S. states, they're excluded from the very boards that govern their profession. This week on The Veterinary Viewfinder, Dr. Ernie Ward and Beckie Mossor, MPA, RVT, break down why this lack of representation is not just outdated, it's dangerous for workforce development, public health, and the long-term sustainability of veterinary medicine. Beckie shares that only 20 U.S. states have even one credentialed technician on their state veterinary medical board, and even then, some are not voting members. She highlights how token roles can feel more performative than powerful, contributing to burnout, disillusionment, and underutilization of skilled professionals. Beckie draws attention to the legal implications, invoking precedents such as Reynolds v. Sims to question whether boards lacking proportional representation may be skating on thin constitutional ground. Together, our hosts challenge the assumption that only veterinarians should hold regulatory authority and make a compelling case for multidisciplinary governance that mirrors the evolution of healthcare in human medicine and nursing. This episode offers a blueprint for a more equitable and effective future, one where credentialed veterinary technicians have real influence, veterinary boards are more accountable, and the entire profession benefits from smarter, more inclusive leadership.
A technician catches a medication error and speaks up, only to be told later, “You talk too much.” In this powerful episode of The Veterinary Viewfinder, Dr. Ernie Ward and Beckie Mossor, MPA, RVT, confront one of the most damaging cultural issues in veterinary medicine: punishing staff for doing the right thing. The conversation goes beyond this single story to tackle the widespread discomfort around giving and receiving feedback in veterinary clinics. What happens when your workplace isn't psychologically safe? How do we unintentionally silence the very voices that protect patients and improve care? Ward and Mossor dive into what it means to foster a culture of safety, where feedback is seen as a strength, not a threat. They offer practical communication tips, discuss system-based error prevention strategies, and challenge clinic leaders to create environments where speaking up is not only allowed but also expected. This isn't just about error prevention; it's about protecting your team, your patients, and your practice culture from avoidable harm. If you're a veterinary professional who's ever felt dismissed, discouraged, or afraid to speak up, this episode is your validation and your call to action.
In this episode of the HVAC School podcast, Bryan welcomes back Brynn Cooksey from Air Doctors and HVAC U to discuss critical topics facing the HVAC industry today. Brynn brings his unique perspective as both a successful contractor in southeast Michigan and an industry educator who has made the transition to focusing primarily on workforce development and training. The conversation begins with a deep dive into indoor air quality (IAQ), where Brynn challenges the common industry approach of throwing products at problems without proper testing. He emphasizes that effective IAQ solutions start with comprehensive testing to identify specific issues like high particles, volatile organic compounds (VOCs), or excessive carbon dioxide levels. Rather than relying on "magic bullet" products, Brynn advocates for a holistic approach that prioritizes ventilation strategies, source control, and proper filtration. He particularly stresses the importance of the "V" in HVAC, ventilation, which he believes is often overlooked in favor of flashier solutions. His company's protocol of testing on every customer visit, from first encounters to maintenance calls, has created a culture where technicians become comfortable discussing IAQ solutions based on actual data rather than assumptions. The discussion transitions into ethical sales practices, a topic that resonates strongly in an industry where pressure to sell can sometimes conflict with customer needs. Brynn defines unethical sales as pressuring customers into products that won't benefit them or failing to provide complete information about benefits and consequences. His approach centers on thorough customer surveys to understand actual problems and budget constraints, followed by tying specific solutions to identified issues. This methodology puts the customer in control of decisions while positioning the contractor as a trusted advisor rather than a high-pressure salesperson. Brynn argues that price alone doesn't determine ethics - rather, it's the intent behind recommendations and the transparency of communication that matters most. The final segment focuses on workforce development, an area where Brynn has found significant success. His company's registered apprenticeship program, developed through the Department of Labor, has become a competitive advantage in attracting talent while providing structured, in-house training. The program requires minimal cost beyond commitment to ethical treatment of apprentices and systematic tracking of their progress. Brynn's transition from contractor to educator demonstrates the growing need for comprehensive training programs that go beyond basic technical skills to include building science, customer service, and ethical business practices. His ongoing weekly training sessions focus on field trends and callback prevention, contributing to an impressive callback rate of less than 0.5%. Topics Covered Indoor Air Quality Testing and Assessment Using monitors like Air Advice for comprehensive IAQ evaluation Implementing testing protocols on every customer interaction Moving beyond product-focused solutions to holistic approaches Ventilation Strategies and Building Science The importance of mechanical ventilation and ERV systems Understanding the relationship between building envelope leakage and humidity issues Source control as the foundation of effective IAQ management Ethical Sales Practices Defining unethical sales and pressure tactics Customer survey techniques and solution-tying methodologies The concept of fiduciary duty in HVAC contracting Equipment Sizing and System Design The impact of oversized equipment on IAQ and comfort Proper load calculations and duct system design Static pressure testing and airflow optimization Workforce Development and Training Implementing registered apprenticeship programs Weekly training sessions focused on field trends and callback prevention Transitioning from contractor to educator and industry trainer Building Envelope and Duct System Integrity Air sealing strategies for improved humidity control The relationship between leaky envelopes and indoor air quality Duct modifications and system upgrades Customer Education and Professional Positioning Using testing data to support recommendations Overcoming price objections through professional credibility Building long-term customer relationships through transparency Learn more about Brynn's work at hvactrain.com. You can also read his article in Forbes at https://www.forbes.com/sites/brynncooksey/2025/02/19/rescuing-children-from-traditional-post-k-12-school-paths/. Learn more about the GRIT Foundation at https://www.thegritfoundation.com/. Have a question that you want us to answer on the podcast? Submit your questions at https://www.speakpipe.com/hvacschool. Purchase your tickets or learn more about the 7th Annual HVACR Training Symposium at https://hvacrschool.com/symposium. Subscribe to our podcast on your iPhone or Android. Subscribe to our YouTube channel. Check out our handy calculators here or on the HVAC School Mobile App for Apple and Android
In this week's episode of The Learning Curve, co-hosts U-Arkansas Prof. Albert Cheng and Walter Blanks interview Dr. Michael Fitzpatrick, who has served as superintendent-director of the Blackstone Valley Vocational Regional School District since 1994. A leader in vocational-technical education, Dr. Fitzpatrick reflects on his own educational journey and offers insights into leadership that puts […]