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This episode is powerful because it focuses on the importance of soft skills, such as communication and conflict mitigation, that all service employees need to be trained to understand the importance of Soft Skills in the Trades. The company's reputation can be destroyed by one bad service call. The results of poor people skills can undo thousands of hours, if not years of hard work, when it could have all be avoided with some soft skills training.Listen as Paul Abernathy, CEO and Founder of Electrical Code Academy, Inc., the leading electrical educator in the country, discusses electrical code, electrical trade, and electrical business-related topics to help electricians maximize their knowledge and industry investment.If you are looking to learn more about the National Electrical Code, for electrical exam preparation, or to better your knowledge of the NEC, then visit https://fasttraxsystem.com for all the electrical code training you will ever need by the leading electrical educator in the country with the best NEC learning program on the planet.Become a supporter of this podcast: https://www.spreaker.com/podcast/master-the-nec-podcast--1083733/support.Struggling with the National Electrical Code? Discover the real difference at Electrical Code Academy, Inc.—where you'll learn from the nation's most down-to-earth NEC expert who genuinely cares about your success. No fluff. No gimmicks. Just the best NEC training you'll actually remember.Visit https://FastTraxSystem.com to learn more.
This episode is powerful because it focuses on the importance of soft skills, such as communication and conflict mitigation, that all service employees need to be trained to understand the importance of Soft Skills in the Trades. The company's reputation can be destroyed by one bad service call. The results of poor people skills can undo thousands of hours, if not years of hard work, when it could have all be avoided with some soft skills training.Listen as Paul Abernathy, CEO and Founder of Electrical Code Academy, Inc., the leading electrical educator in the country, discusses electrical code, electrical trade, and electrical business-related topics to help electricians maximize their knowledge and industry investment.If you are looking to learn more about the National Electrical Code, for electrical exam preparation, or to better your knowledge of the NEC, then visit https://fasttraxsystem.com for all the electrical code training you will ever need by the leading electrical educator in the country with the best NEC learning program on the planet.Become a supporter of this podcast: https://www.spreaker.com/podcast/electrify-electrician-podcast--4131858/support.
This episode is powerful because it focuses on the importance of soft skills, such as communication and conflict mitigation, that all service employees need to be trained to understand the importance of Soft Skills in the Trades. The company's reputation can be destroyed by one bad service call. The results of poor people skills can undo thousands of hours, if not years of hard work, when it could have all be avoided with some soft skills training.Listen as Paul Abernathy, CEO and Founder of Electrical Code Academy, Inc., the leading electrical educator in the country, discusses electrical code, electrical trade, and electrical business-related topics to help electricians maximize their knowledge and industry investment.If you are looking to learn more about the National Electrical Code, for electrical exam preparation, or to better your knowledge of the NEC, then visit https://fasttraxsystem.com for all the electrical code training you will ever need by the leading electrical educator in the country with the best NEC learning program on the planet.Become a supporter of this podcast: https://www.spreaker.com/podcast/ask-paul-national-electrical-code--4971115/support.
This show has been flagged as Clean by the host. In our next look at the game mechanics for Civilization V we examine the topic of Science and how to win a Science victory. This is something that has been in Civilization from the very beginning, but in Civilization V there are some changes worth addressing. Playing Civilization V, Part 7 Science In most respects this is not all that different in Civ 5. Most of the techs are the same, there is a tech tree that is pretty similar, and you need to keep up in Science for any victory condition you are seeking. You may want to just beat your enemies into submission, but if you are using Chariots while they have Tanks, you aren't going to have success. But also it is obvious that if you are going for a Science victory, you need to really focus on this. So many of these tips should be followed for any victory condition, but should be mandatory if you are going for a Science victory. The mechanics of researching technologies is that you have to accumulate a certain amount of Science to discover a new technology, but this amount goes up over time, so you have be continuously looking to increase your output of Science to keep up. for instance, one of your first Techs would be Pottery, which has a cost of 35 Science. But in your Capital city you get 3 Science from your Palace, and let's say you have a population of 2, so you are generating 5 Science per turn. That means you will research Pottery in 7 turns. But the Education tech costs 485 Science, Astronomy costs 780, Scientific Theory costs 1650, Plastics 4700, and Particle Physics 6000. These are all key techs to advance your Science to a Science Victory. So you can see that you need to be continually increasing your Science. To start with, Population=Science. You get one Science for every one point of population. That does not, however, mean that you need to have a lot of cities to get there. 4-5 well developed cities are quite sufficient, and adding more cities can cause Unhappiness problems. Since higher population itself can cause Unhappiness there is no good reason to add to the problem. Buildings The next boost you can give to Science is by building city improvements. The first, which comes early in the game, is the Library, which is available once you research Writing. A Library boosts the Science output of a city by one Science for every two citizens (roughly a 50% boost, rounded down), so building those early pays off. Because advancing through the tech tree is a process of accumulating Science, the earlier you can get these boosts the better. The other population-based boost is the Public School (available when you research Scientific Theory), which also boosts Science by one for every two citizens, and also offers a Specialist slot for a Science Specialist. And since more population means more Science, the Granary (available when you research Pottery) is a good building because it helps to grow your population. There is one other building worth mentioning which is the Observatory (available when you discover Astronomy). It doesn't depend on population, but on location. You have to have a city that is located directly next to a Mountain to build this, but it adds 50% to the Science output of the city. Mountains are otherwise useless (unless you are the Incas), but if you want a Science boost and happen to see good location (the ideal spot is an isolated mountain that is not part of a mountain range so you don't lose farming and mining production) this can be great boost. Scientist Specialists You can at a certain point take some of your citizens out of the farming and mining and turn them into Specialists, but you have to have a slot for them, and those slots come in buildings as well. We've already mentioned Public Schools providing one slot. Universities (available when you discover Education) provide 2 slots, as well as boosting the city output of Science by 33%. The other Science building, which comes late in the game, is the Research Lab (available when you discover Plastics) which adds another Specialist slot, plus 4 Science, and then adds 50% to the Science Output of the city. It comes too late to help much in most of the Tech Tree, but is essential to research the Space techs, which are very expensive. Wonders The first one to try for is the Great Library. It gives you a free Library in the city, +3 Science per turn, and a free tech. Use the free tech to get an expensive tech like Philosophy. Oracle provides 1 Great Person Point per turn towards a Great Scientist. Hanging Gardens provides +6 Food per turn (boosting your population), and a free Garden which boosts your Great Person Points by 25%. Leaning Tower of Pisa increases your Great Person Points by 25% in all cities, plus a free Great Person of your choice when you build it. Porcelain Tower gives you +50% from Research Agreements, plus a free Great Scientist. and Hubble Space Telescope provides two Great Scientists, a free Spaceship Factory in the city where it was built, and +25% production for spaceship parts. All of the above are World Wonders, which means you are in competition with other players to build them, and only one player can be successful in each case, so you won't get them all. You can sometimes rush a World Wonder by “chopping”, i.e. using your workers to cut down Forests for added production, but you need to have high production cities to build Wonders in general. There is one National Wonder to focus on, though, the National College. Every player can build their own version of any National Wonder. The National College can be built only when you have a Library in every one of your cities. Your strategy should be to build it as soon as possible, so don't build more than 3-4 cities before you get to this. It gives you +3 Science, plus an increase of 50% in the Science output of the city you build it in. Great Scientists As you work on your Science you will accumulate Great Person Points towards getting a Great Scientist. Some wonder produce Great Person Points, and all of your Science Specialists produce Great Person Points as well. As these add up you will suddenly see a Great Scientist appear. In the early game, the best thing to do is use this Great Scientist to build an Academy. Move the GS to any tile within your city and create the Academy there. It will yield at least +8 Science, bu there are also modifiers that can add to that. The alternative which is better later in the game is to use the Great Scientist to get a free Tech discovery. The reason is that early in the game that +8 Science is very significant, and it can accumulate over time. Combine that with things like an Observatory and a University that increase the city output and it can add up nicely over time. But by perhaps the Medieval Era, and certainly the Renaissance Era, you start running out of time for that accumulation. Meanwhile, the techs have gotten so expensive that a free Tech is the better option. Research Agreements These become available once you research Education. You have to have a Declaration of Friendship with the other player to create one. You each put a certain amount of gold into the pot to fund the research, and after a period of time (usually 30 turns) you each get an amount of Science from it. The way it is calculated is based on the partner that produced the least amount of Science during the agreement. From a science standpoint if you are ahead in Science it probably won't benefit you to enter into the agreement. But it does build your relationship with the other player so I wouldn't avoid them altogether. If you are behind in Science it can help you, of course. Policies and Ideologies Given that you should probably be building tall (4-5 cities) instead of wide (8-12 cities), it makes sense to start out with Tradition instead of Liberty. But once you get to the Renaissance you will want to enable the Rationalism tree to maximize your Science. When you get to Ideologies, you have a choice to make. Ignore Autocracy as that is not a Science-oriented choice. If you have 3-5 cities, Freedom is the best Ideology because Specialists require less food (Civil Society), and have reduced Unhappiness (Universal Suffrage). With a wide strategy (more than 5 cities) Order starts to look better. Getting Worker's Faculties will give +25% Science from every Factory. Exploration and Techs Exploration is generally a good idea for a variety of reasons, but one to focus on here is the effect of meeting other players. In the first place, if you find other players who have researched techs you do not yet have, you can trade for them. You do this whenever possible. Remember, the other players will all be trading with each other anyway, so if you don't participate you will simply fall behind. If you have a nice tech and can trade it to just two other players, you will jump up two techs along the tech tree, and that can be huge. If you hold onto it as a secret, some other player will research it, and they will trade it and get that boost instead. So trade whenever you can. Another advantage is that when you discover that another player has a tech you don't have yet, your cost to research it goes down. Trade This is the next Science boost we will cover. when you set up a trade route with either another player or a City-State, one of the benefits can be an increase to your Science. The main benefit of trade routes is money, at least the way I play, so I will always start by looking for the best addition to my Treasury, but if I can choose between equivalent monetary rewards but one trade route offers more Science I might prefer that if I am going for a Science victory. Choosing an Empire There are many Empires you can play, and some of them are oriented to a Science victory. The two obvious choices are Babylon and Korea. Babylon gets a free Great Scientist when you discover Writing, which is very early, so you should use it to put down an Academy. And it earns Great Scientists 50% faster. Korea's advantage comes from +2 Science from all specialists and from all Great Person tile improvements, plus you get a tech boost each time a Science building or wonder is built in the Capital. Of course, you can win a Science victory with any Empire if you are careful about leveraging your Empire's strengths. For example, Venice and Portugal can rake in the gold in huge amounts, and you can buy a lot of stuff that way. Or with the Celts you generate a ton of Faith, and that can be used to buy buildings and Great Scientists with the right Social Policies. Conclusion This is just a quick overview of the Science path, and there is always more to learn. If you really want to dive into the Science options and get a Science Victory, the Civilization Fanatics site has a pretty good strategy guide at https://forums.civfanatics.com/threads/science-victory-guide-any-difficulty.530940/. Links: https://forums.civfanatics.com/threads/science-victory-guide-any-difficulty.530940/ https://www.palain.com/gaming/civilization-v/playing-civilization-v-part-7/ Provide feedback on this episode.
The Automotive Troublemaker w/ Paul J Daly and Kyle Mountsier
Shoot us a Text.Episode #1238: Ford is promising eyes-off driving by 2028. But back in the bays, finding top-tier techs is still a $160K challenge. OpenAI wants to be your new health co-pilot with ChatGPT Health.Show Notes with links: https://www.autonews.com/ford/an-ces-2026-ford-doug-field-panel-0107/“Eyes off the road” is Ford's new promise—and it's coming sooner than you might expect.Ford announced an “eyes-off” driving system launching in 2028, debuting on its new Universal EV Platform.The platform will support up to 8 affordable EVs, including a $30K midsize pickup.AI assistant coming to the Ford and Lincoln app in 2026 and vehicles like Expedition and Navigator in 2027.Ford is vertically integrating hardware and software to reduce driver-assist system costs by 30%.“Too many companies have outsourced the whole soul of their machines…we chose a more difficult task,” said Doug Field, Ford's Chief EV, Digital, and Design Officer.https://www.wsj.com/business/autos/the-160-000-mechanic-job-that-ford-cant-fill-fe6fd121?mod=autos_news_article_pos3Let's talk about the $160K Ford Mechanic Job No One Wants. Ford has 5,000 open service bay jobs, some paying over $120K. But techs say the path to get there is grueling and costly—with few making it to the top.Ted Hummel, a Senior Master Tech in Ohio, made $160K in 2025—but it took over a decade to reach.Entry-level techs often start under $10/hr and must invest tens of thousands in tools and training.The “flat rate” pay system rewards speed, not hours worked—but also means zero pay when work is slow.Physical strain is intense; many leave the profession due to injury before reaching top pay.“A bay with a lift and tools and no one to work in it,” said Ford CEO Jim Farley, calling it a nationwide crisis.https://openai.com/index/introducing-chatgpt-health/ChatGPT Enters the Health Chat: OpenAI is rolling out ChatGPT Health, a new experience designed to help users navigate health information more confidently—by connecting medical records and wellness apps securely to AI.Over 230 million people use ChatGPT weekly for health and wellness questions.The Health experience is separate from general ChatGPT chats, with extra layers of privacy and encryption.Users can link data from apps like Apple Health, MyFitnessPal, and Function for more personalized advice.Medical info stays isolated within Health and is not used for training models.Built with input from 260+ physicians, it's designed to support, not replace, clinical care.“It helps you understand patterns over time—not just moments of illness,” OpenAI said in the announcement.Join Paul J Daly and Kyle Mountsier every morning for the Automotive State of the Union podcast as they connect the dots across car dealerships, retail trends, emerging tech like AI, and cultural shifts—bringing clarity, speed, and people-first insight to automotive leaders navigating a rapidly changing industry.Get the Daily Push Back email at https://www.asotu.com/ JOIN the conversation on LinkedIn at: https://www.linkedin.com/company/asotu/
professorjrod@gmail.comPreparing for the CompTIA A+ Core 2 exam requires more than just chasing icons—it demands a deep understanding of how Windows truly works. In this episode, we explore the technician mindset that transforms scattered Windows settings into a navigable system you can confidently manage under exam pressure. Whether you're part of a study group or preparing solo, this guide offers essential tech exam prep strategies and IT skills development tips to help you tackle the root causes of issues, not just the symptoms. Get ready to elevate your technology education and pass your CompTIA exam with confidence.We start with user-controlled fundamentals: accounts and permissions, privacy toggles for microphones and cameras, and the hidden power of time and region settings that keep authentication, certificates, and cloud sync from falling apart. Accessibility gets a full treatment as a must-have in schools, healthcare, and government, and we show how File Explorer—extensions and hidden items enabled—becomes your lens for real troubleshooting. From there we shift into system behavior: Advanced System Settings for performance and recovery, why Windows Update is a security boundary, and how Plug and Play, Device Manager, and driver hygiene keep hardware predictable.Then we connect local Windows to the cloud. You'll get a practical map for choosing between local installs and SaaS, verifying digital signatures and hashes, honoring licensing and compliance, and diagnosing sync problems through identity, permissions, and bandwidth. We explain how single sign-on and identity synchronization cut help desk load while raising the bar for accurate time and policy alignment. Along the way, we use clear A+ exam strategies—watch for words like first and most likely—to select the smallest, safest change that explains the symptoms.If you're preparing for CompTIA A+ Core 2 or sharpening your day-to-day support skills, this walkthrough helps you think like a technician: start simple, map issues to the right layer, verify the fix, and document. Subscribe, share with a fellow test taker, and leave a review telling us your favorite Windows fix that saves the day.Support the showArt By Sarah/DesmondMusic by Joakim KarudLittle chacha ProductionsJuan Rodriguez can be reached atTikTok @ProfessorJrodProfessorJRod@gmail.com@Prof_JRodInstagram ProfessorJRod
Like the show? Show your support by using our sponsors.Promotive can help you find your dream job. Touch HERE to see open jobs.Need to update your shop systems and software? Try Tekmetric HERERegister for Tektonic HERE!In this episode, Jeff welcomes back Sherwood Cook II of Royalty Auto. Sherwood talks about the challenges he's had with technician recruitment and stresses the importance of inspiring young techs through programs like their Junior Technician Night. Jeff and Sherwood also talk about industry-wide issues with parts quality, availability, and the increasing difficulty of repairs. Their conversation highlights how these factors impact shops and customers.Timestamps:00:00 Preserving the Legacy & Striving for Excellence00:33 Christmas Break & Personal Reflections02:21 Surviving Canadian Winters: Funny Stories03:30 Junior Tech Night: Growing the Next Generation04:48 New Stations & Engaging Kids in the Trades05:55 Making Electrical Training Fun for Kids07:19 Spotting Future Superstars at Tech Night09:03 Giveaway Stories: Toolkits, Nerf Guns & Kids Negotiations13:00 The Decline of Hands-on Skills & Why It Matters16:20 Trades Skills Shortages: Opportunities and Concerns18:41 The Role of AI: Is It Replacing Technicians?20:14 Shop Pricing, Value, and Why Craftsmen Stand Out27:04 OE vs. Aftermarket Parts: Quality and Supply Issues32:06 Parts Availability Crisis: ABS Modules & TipM Odds36:17 Aftermarket Solutions: Salvaging Unrepairable Cars42:08 TRP Parts: Challenges with Used Components46:32 The Hackers Behind Module Repairs: Sharing Knowledge51:11 True Value in the Repair Industry: Pricing Your Work54:39 Learning to Charge Appropriately for Your Service59:11 Side Work: Garage Repairs vs. Shop Experience1:01:46 Shop Insurance & Customer Protections1:03:17 Nuggets for Shop Owners: Value, Markup, & Relationships1:08:06 Building Value: Pickup, Washes, Roses & More1:11:42 Price vs. Craftsmanship: Which Arena Will You Play In?1:18:14 Goals for 2026 & Launching a Training Website1:20:11 Training Events: Vision, Asta, and Promotion Strategies1:29:22 Social Media's Role: Reaching the Next Wave of Techs1:33:20 Never Stop Learning: Lessons for Young and Veteran Techs1:34:57 Final Messages: Legacy, Responsibility, and Growth Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232
Like the show? Show your support by using our sponsors.Promotive can help you find your dream job. Touch HERE to see open jobs.Need to update your shop systems and software? Try Tekmetric HEREWanna go to Tekmetric's first ever industry training event Tektonic? Register HEREIn this episode, Jeff is joined by John Firm and Rick White where they discuss growth and success in the automotive industry. Rick talks about the importance of having a coach and staying curious, humble, and open to new ideas. John and Rick also speak on the challenges unique to fleet shops versus traditional retail shops. To help, they share advice on pricing, marketing, and building strong business relationships. Timestamps:00:00 "Reflection on Hosting Growth"04:42 "Ask or Stay Ignorant"07:05 Car Troubleshooting: Fuse vs. Diagram10:11 Effective Communication in Auto Repair12:42 Business Coaching Insights19:03 "Competing on Price Dangers"19:26 "Prioritizing Strategy Over Savings"23:08 Labor Rates and Mix Reevaluated28:28 "How to Beat AutoZone"31:47 Survival Over Greed33:51 "Challenges in European Auto Repair"38:31 "Maintain Control, Avoid Dealers"40:08 "Coaching Accountability and Honesty"44:13 "Helping a Client in Need"48:02 Advice for New Technicians51:00 "Integrity in Auto Repair"53:43 "Talking About John and Canada" Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232
Passion and authenticity define The Country Club equipment and shop manager Toby Christoun's spectacular career. His high-energy conversation with Trent will send a positive jolt through you.
The holidays don't just change schedules...they change mindsets, customer behavior, and the entire rhythm of the trades. And most techs don't realize how much the season is influencing their decisions… until it costs them. In this episode of Windshield Time, Chris and Brandon break down the psychological pressure of November–December and how it quietly causes techs to slip: cutting corners, assuming customers won't buy, projecting their own holiday stress, and mistaking emotion for emergency. This is not a "holiday tips" episode. It's a psychology-of-the-season masterclass for every tech, manager, and owner. Inside you'll learn: Why techs unknowingly lower their standards during the holidays How old memories, family routines, and financial stress shape job performance The holiday complacency trap: attire, parking, shortcuts, skipping steps Why "nobody spends money in December" is a myth—and a dangerous one How customer emotions heighten urgency, objections, and irrational decisions Why defining "real emergencies" protects tech morale (and company sanity) Tactical ways managers can set expectations before the season hits How awareness + process = professionalism—even under pressure This episode helps you keep your edge when emotions, expectations, and urgency are at their highest. Because the holidays don't change the job…They change the people doing the job.
Waste No Day: A Plumbing, HVAC, and Electrical Motivational Podcast
Want to double your ticket average without being pushy? Get access to real-time sales training, scripts, and role-play coaching inside the Blue Collar Closer community — join today before the next live Q&A drops: https://wastenoday.pro/BCC Join the Waste No Day! Facebook group: https://wastenoday.pro/FBgroup Luke Martin is a garage door professional who built his business from scratch - starting with a truck loan, a credit card for inventory, and zero mechanical background. Known for being an “eternal learner,” he taught himself websites, marketing, accounting, hiring, and operations as he grew the business, eventually selling it and joining A1. Today, as the Chief Operating Officer of A1 Garage Doors, he focuses on technician success, leadership, and building a culture of growth and continuous improvement. In this episode, we talked about growth mindset, sales training, technician culture, scaling, AI innovation...
Ep. 301, Recorded 12/5/2025. Well that's a switch. DynoToddler has a side hustle. Another Boring meeting. Techs to toilets ratio. No free parking. The N stands for knowledge. Don't mess with IT. Lisa gets carded. The bar is open!
Il a survécu 4 mois sur un radeau grâce aux low-techs, voici le MacGyver de l'autonomie : Corentin de Chatelperron ! Partage cet épisode avec un.e ami.e qui s'intéresse à l'autonomie, ça m'aide énormément !SOMMAIRE01:22 4 mois en autonomie sur un radeau de 70m202:29 C'est quoi une low-tech ?04:10 Exemples de low-techs05:40 Pourquoi il s'inflige ça ?08:18 30 low-techs pour survivre : champignons, poules et grillons11:13 Le 1er jour15:04 Pénurie d'eau16:48 Tu dépends d'une poule22:10 Son bilan physique et personnel29:47 Anecdotes du low-tech lab32:32 Sa low-tech préférée36:00 Pourquoi ça lui tient à cœur ?38:38 Et maintenant le désert ?40:48 Explorer des modes de vie46:17 Quelles low-techs en France ?DANS CET ÉPISODE► Le documentaire Arte 4 mois sur ma biosphère maintenant disponible sur Youtube► Tous les tutoriels low-techs sont sur le site du low-tech lab__Le site officiel de Soif de Sens.Soutenir Soif de Sens via Tipeee.__Hébergé par Audiomeans. Visitez audiomeans.fr/politique-de-confidentialite pour plus d'informations.
BACK WITH A FULLY LOADED EPISODE!
In this episode of the HVAC Know It All Business Edition Podcast, co-hosts Gary McCreadie and Furman Haynes discuss the foundational steps of starting your own HVAC business with Robin Henry, Owner of Pinnacle Building Performance and Ian Schotanus, The HR Guy and Co-owner of The Big Picture Consulting. From forming an LLC to hiring your first employee and handling subcontractors, the conversation focuses on the gritty, real-world decisions entrepreneurs must make. The episode features firsthand accounts from Robin Henry and Ian Schotanus, delivering both practical and legal perspectives on launching and scaling an HVAC business. Expect to Learn: The real-life journey of launching an HVAC business from scratch. Legal and tax differences between sole proprietorship, LLC, and S Corp. When and how to hire your first employee or consider using subcontractors. Practical field decisions like truck outfitting, insurance, and storage options. How administrative responsibilities grow and how to manage them efficiently. Timestamps: [00:00:00] - Introduction & Why Start an HVAC Business [00:03:37] - Legal & Tax Steps for Starting Out [00:05:51] - Risk Management & Insurance Must-Haves [00:08:45] - Field Startup Essentials: Tools, Truck, and Branding [00:12:08] - Storage Solutions & Work-Life Separation [00:16:26] - Navigating Local Licences and Utility Rebates [00:18:55] - Hiring Your First Employee vs. Using Subs Follow Guest Robin Henry on: LinkedIn: https://www.linkedin.com/in/robin-henry-3a460482 Facebook: https://www.instagram.com/pinnaclebuildingperformance/?hl=en Instagram: https://www.instagram.com/workhero__ Company's Linkedin: https://www.linkedin.com/company/pinnaclebp Company's Website: https://www.pinnaclebuildingperformance.com/about-us/ Follow Guest Ian Schotanus on: Company's LinkedIn: https://www.linkedin.com/company/the-big-picture-consulting Company's Website: https://thebigpictureconsulting.com/about-us Company's Instagram: https://www.instagram.com/thebigpictureconsulting/ Follow the Hosts: Follow Furman Haynes on: LinkedIn: https://www.linkedin.com/company/workherohvac/ Facebook: https://www.facebook.com/p/WorkHero-61562122449748/ Instagram: https://www.instagram.com/workhero__ Follow Gary McCreadie on: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/ Instagram: https://www.instagram.com/hvacknowitall1/
Episode #105 of the Whitening Wednesday Podcast, the only teeth whitening podcast
Plumbers call the day after Thanksgiving 'Brown Friday' due to surging emergency calls. Learn how Quad Cities homeowners can prevent holiday plumbing disasters with simple preparation tips from experienced Iowa techs before guests arrive. Northwest Plumbing, Heating & AC City: Davenport Address: 5885 Tremont Ave Website: https://www.callnw.com/
Text us a pool question!In this episode, Steve Sherwood discusses the challenges of pool maintenance during rainy weather, emphasizing the importance of effective communication with clients regarding service times and expectations. He also delves into the significance of proper water testing and the differences between commercial and residential pool care. Additionally, insights into insurance considerations for pool professionals are shared, highlighting the need for preparedness in the face of unpredictable weather events.TakeawaysWeather can significantly impact pool maintenance schedules.Utilizing weather apps can help plan pool servicing effectively.Communication with clients about service times is crucial.Different companies have varying policies on service duration and charges.Understanding client expectations is key to successful pool care.Insurance is essential for protecting against weather-related damages.Regular water testing is vital for maintaining pool health.Commercial pools require more frequent testing than residential pools.Using accurate testing methods is important for pool chemistry management.Effective communication can prevent misunderstandings and enhance client relationships."What do you do with these pools when it rains?""You have to test the water every two hours.""You need to communicate with your clients."Chapters00:00 Weather Challenges and Pool Maintenance11:46 Understanding Pool Chemistry and Client Communication19:09 Insurance Insights and Weather-Related Claims24:45 Navigating Insurance Claims and Due Diligence27:38 Building Trust with Insurance Providers29:00 The Importance of Client Relationships30:14 Testing Pool Water: Best Practices32:32 Understanding Long-Term Indicators in Pool Maintenance44:02 Commercial vs. Residential Pool Testing52:38 Effective Communication in Pool Service Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com
Pharmacy techs at KU Medical Center want a union. The Med Center has hired a union busting law firm. It's not the first time. We'll ask workers why they're organizing. Then, the International Union of Painters and Allied Trades, or IUPAT, is one of the most progressive in the country. That goes for the KC Painters as well. We'll talk to Painters District 3 leader Joey Flickner as part of our union leader series. Our feature is Know Your Rights with Michael Amash.
What does it really take to attract great technicians, train them the right way, and build a shop culture that actually keeps them?In this power-packed episode of Body Bangin', I sat down with Jason Bartanen, industry educator, trainer, and founder of Collision ProAssist, to break down the real reasons shops struggle with talent… and what the best operators are doing differently.Jason has trained thousands of technicians across the country. He's seen what works, what fails, and why some shops keep losing people no matter how much they pay.This episode is a roadmap for every shop owner who wants to build a team that's skilled, confident, and loyal.What You'll Learn in This Episode:
Trent chats with Twin Cities equipment manager Tanner Knudsen whose team at North Oaks Golf Club moved into a new maintenance facility earlier this year.
This week's episode is a full buffet of sports takes, random debates, and pure foolishness. Felix and Beav start by wishing the Brothers of Omega Psi Phi a happy Founders's Day and thank everyone who came out to celebrate over the rainy weekend. Beav then kicks things off with "Dre's Top 5". Then we slide into Quick Hits, headlined by LeBron officially returning to the Lakers, because of course he is—L.A. property taxes need him. Meanwhile in Inglewood, the Clippers new signing Bradley Beal is hurt again. Then things take a left turn into food anthropology as the fellas argue "How do you eat a taco?" Thanks to Skattabo, we learn way too much about folding technique, structural integrity, and the philosophy behind biting etiquette. From here, we enter Rule Breakers, and the segment does NOT disappoint: A 50-year-old father and his son suiting up together for Compton CC like it's a Disney+ special nobody asked for. A Michael Jordan impersonator furious he wasn't cast for something, reminding everyone why impersonators usually stay impersonating. Cam Newton pulling up on HBCU leadership 15 dudes packed in one car to go rob somebody—an operation so inefficient even GTA would glitch. And finally, a man who got tackled in the middle of church, proving that the Lord may forgive you, but security will not. It's sports, it's comedy, it's chaos. Another week of takes you didn't ask for, but absolutely needed. Enjoy!
The vital role of a digitech in ensuring seamless photo shoots. George Brooks (aka Digibrooks (https://www.instagram.com/brooksdigi/)) shares his expertise on camera technology, data management, and offers practical advice for photographers Watch the video (https://youtu.be/eKECl3EblBA)
“I just think there needs to be more awareness of the job itself and also just changing the culture of surgery that tends to be a little more negative.”Alyssa Ellis built a powerful digital community by doing what healthcare often struggles with: meeting clinicians where they are. In this HLTH 2025 interview, she shares how Beyond Assisting is using short-form content, peer-to-peer education, and purpose-driven storytelling to inspire the next generation of surgical techs and change the OR culture from the inside out.
Suposta construção de abrigos subterrâneos por Mark Zuckerberg e outras lideranças de empresas de tecnologia alimentam especulações sobre temores com avanço e sofisticação da IA.
Comece seu dia com todas as informações essenciais para a abertura da bolsa com o Morning Call da Genial! O time da Genial comenta sobre as bolsas asiáticas, europeias e o futuro do mercado americano, além da expectativa para os mercados de ações, câmbio e juros. O Morning Call da Genial é transmitido, de segunda a sexta, às 8h45. Ative as notificações do programa e acompanhe ao vivo!
Big techs levam a uma nova ditadura? - David Nemer - Programa 20 Minutos
ADP de outubro sai às 10h15, com expectativa de +30 mil vagas, e ISM de Serviços às 12h, com projeção de leve alta.
Shirts, long sleeves, and hoodies are back for a limited time! This batch has the podcast logo on the back and on the front is a simple name tag saying "Dental Technician". Be proud of what you do and show the WORLD that we exist. Shirts on sale until November 8, 2025. As always 100% of the profits go towards the Foundation For Dental Laboratory Technology (https://dentallabfoundation.org/)! https://www.bonfire.com/its-all-in-the-name160/ This week, Elvis and Barb cross the globe to chat with the legendary Marc Rondeau—a Sydney-based dental technician, educator, and yes, nightclub DJ. From being one of 30 accepted out of 300 applicants into Australia's only dental tech program, to running one of the country's top labs, Marc's journey is packed with hard work, humor, and heart. He shares how a near-fatal car accident—and the brain tumor it uncovered—completely reshaped his perspective on work-life balance, pushing him to give back through teaching and advocacy. Now the Vice President of the Australian Dental Technicians Association (https://www.australiandentaltechnicians.com.au/), Marc talks about the fight to keep technicians recognized, the shift from analog to CAD/CAM, and why he believes every tech should know how to “wax before they CAD.” * Dental Labs—The Ivoclar (https://www.ivoclar.com/en_us) Flash Sale Is On! * From November 3rd to 14th, Ivoclar is bringing you unbeatable deals on the equipment that will set your lab up for success in 2026. * Upgrade your mill, your furnace, or expand your workflow—and save big while doing it! * Plus, when you purchase a milling machine (https://www.ivoclar.com/en_us/products/product-list?page=1&limit=12&filters=%5B%7B%22id%22%3A%22professions%22%2C%22advancedFilter%22%3Afalse%2C%22values%22%3A%5B%22Lab%22%5D%7D%2C%7B%22id%22%3A%22categories%22%2C%22advancedFilter%22%3Afalse%2C%22value%22%3A%22Digital%20Equipment%22%7D%5D), you'll get delivery, installation, and training—all included. That means your lab will be production-ready from day one. * But hurry—these savings vanish after November 14th! * Contact your Ivoclar sales rep today and power up your lab for the year ahead. The right CAM software can completely transform your lab's workflow — and no one understands that better than FOLLOW-ME! Technology (https://www.follow-me-tech.com/), creators of hyperDENT (https://www.follow-me-tech.com/hyperdent/#product_overview). That's why Roland DGA (https://www.rolanddga.com/applications/dental-cad-cam) has partnered with FOLLOW-ME! North America to offer the Roland DGA x hyperDENT Bundle for their DWX-53D series mills. This collaboration gives labs optimized performance, smoother milling, and incredible efficiency gains — with some users reporting up to two hours saved per case cycle without sacrificing quality. And here's the best part: Roland is making this available to everyone through a hyperDENT trade-in promo for existing users. It's the perfect opportunity to upgrade your CAM and take full advantage of the technology you already have. Plus, Nowak Dental Supplies (https://www.nowakdental.com/) is participating in the promotion and adding an exclusive bonus for NOLA Lab Fest attendees: the Multiple Instances feature at no additional cost. Don't miss your chance to see the difference in person! Join Jordan Greenberg — the “hyperDENT dude” himself — at NOLA Lab Fest, November 7–8 (https://www.nolalabfest.com/), and discover how CAM can redefine what your Roland mill can do. Special Guest: Marc Rondeau.
In this episode of the HVAC Know It All Podcast, host Gary McCreadie talks with Jim Fultz, National Technical Training Manager at Copeland and a former Emerson trainer. Jim explains the concepts of thermal and economic balance points in heat pump systems, breaking down how each affects system performance and efficiency. He walks through how to calculate these balance points using real examples, showing when a heat pump needs backup heat. Jim also discusses how the Sensi Touch 2 thermostat helps manage these settings by letting users program exact switch-over points. His advice gives techs the tools to improve system setup and avoid costly service calls. In this episode, Jim Fultz explains the difference between thermal and economical balance points in heat pump systems. He shows how thermal balance is about the heat pump's ability to meet a home's heating load as outdoor temperatures drop, while economical balance relates to energy cost and efficiency. Jim uses real examples to show how to calculate these points and why getting them right matters. He also talks about using tools like the Sensi Touch 2 thermostat to set and control balance points. His tips help contractors design better systems and avoid performance issues during cold weather. Expect to Learn: What thermal and economic balance points mean in heat pump systems. How to calculate a balance point using load and capacity data. Knowing the thermal balance point helps avoid cold-weather failures. How the Sensi Touch 2 thermostat helps control backup heat use. Why balance point planning improves system performance and customer comfort. Episode Highlights: [00:00] - Intro to Jim Fultz in Part 01 [02:45] - Thermal vs Economical Balance Point Basics [08:58] - Real-World Dual Fuel Setup and Testing to -9.5°C [12:40] - Backup Heat Lessons and Understanding Balance Points [17:40] - Using Sensi Touch 2 to Set and Control Balance Points This Episode is Kindly Sponsored by: Master: https://www.master.ca/ Cintas: https://www.cintas.com/ Cool Air Products: https://www.coolairproducts.net/ property.com: https://mccreadie.property.com SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest Jim Fultz on: LinkedIn: https://www.linkedin.com/in/jimdfultz/ Copeland: https://www.linkedin.com/company/copeland/ Emerson: https://www.linkedin.com/company/emerson/ Website: Copeland: https://www.copeland.com/global Emerson: https://www.emerson.com/global Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/ Instagram: https://www.instagram.com/hvacknowitall1/
Organized dentistry's history of undermining credentialed professions reveals systemic failures, hidden risks, and patient harm—raising urgent questions about oversight, accountability, and the future of dental hygiene. Derik J. Sven, MBA, MPH, RDH, CDT, FADHA Read by Jackie Sanders https://www.rdhmag.com/career-profession/article/55312066/lessons-from-the-past-how-dentistrys-treatment-of-lab-techs-mirrors-todays-attacks-on-hygienists
How can churches retain church tech talent when the secular world can offer them so much more financial compensation? Todd Elliott joins us to discuss the importance of valuing your church tech, finding your calling as a church tech and the theology of church production. In this episode you'll hear:1:00 — Are church tech directors still treated poorly? 4:45 — Todd Elliott on leadership and church production11:00 — Finding your calling as a church tech18:00 — The theology behind church production24:30 — When church techs feel valued by their pastors36:50 — How churches can retain church tech talent48:40 — Church production disaster story: Portable church gone wrong51:00 — Why every church tech should attend the FILO ConferenceCheckout HouseRight's solutions for your church and open jobs here. You could win an X32! Enter to win here! We will announce the winner the first week of November. Resources for your Church Tech Ministry Sell Us Gear: Does your church have used gear that you need to convert into new ministry dollars? We can make you an offer here. Buy Our Gear: Do you need some production gear but lack the budget to buy new gear? You can shop our gear store here. Connect with us: Sales Bulletin: Get better deals than the public and get them earlier too here! Early Service: Get our best gear before it goes live on our site here. Instagram: Hangout with us on the gram here! Reviews: Leaving us a review on the podcast player you're listening to us on really helps the show. If you enjoyed this episode, you can say thank you with a review!
Today's show features: Jacob Shepherd, Dealer Principal of Chevrolet of Troy Bill Egan, Vice President of Product at automotiveMastermind Ryan Carlstedt, EVP Fixed Operations at Willis Automotive Group This episode is brought to you by: automotiveMastermind – Mornings are for momentum—and Mastermind helps you build it. automotiveMastermind is the automotive industry's trusted data and technology provider, empowering sales teams to start their day with data they can trust and end it with deals that drive results. Car Dealership Guy listeners can take Mastermind's 30-second Sales Efficiency Quiz to see how their dealership stacks up. Complete the quiz and sign up for a complimentary market analysis by October 31, 2025, to unlock 50% off Mastermind's predictive marketing. Visit https://drive.automotivemastermind.com/cdg to learn more and to activate your offer. Terms and conditions apply. The 50% off marketing offer is available for a limited time for new dealers joining automotiveMastermind. To be eligible, complete a demo by October 31, 2025. The offer is not valid for existing dealers on automotiveMastermind. Car Dealership Guy is back with our second annual NADA Party—happening in Las Vegas on Thursday, February 5th. It's the hottest ticket at NADA 2026. Spots are limited and unfortunately we can't invite everyone —so RSVP today at https://carguymedia.com/cdglive and we hope to see you in Vegas! — Check out Car Dealership Guy's stuff: CDG News ➤ https://news.dealershipguy.com/ CDG Jobs ➤ https://jobs.dealershipguy.com/ CDG Recruiting ➤ https://www.cdgrecruiting.com/ My Socials: X ➤ https://www.twitter.com/GuyDealership Instagram ➤ https://www.instagram.com/cardealershipguy/ TikTok ➤ https://www.tiktok.com/@guydealership LinkedIn ➤ https://www.linkedin.com/company/cardealershipguy/ Threads ➤ https://www.threads.net/@cardealershipguy Facebook ➤ https://www.facebook.com/profile.php?id=100077402857683 Everything else ➤ dealershipguy.com
A tumor that seemed to “smile” back in a flashlight's glare set Jamie Day on a year-long path that tested his body, rewired his priorities, and strengthened every bond that mattered. From the first uneasy swallow after a film festival to the bell that marked the end of treatment, we walk through the raw, funny, and fiercely grateful choices that kept him moving: asking for all the blankets, blasting Mongolian thrash during radiation, and letting two devoted service dogs turn sterile rooms into safe places.HPV-positive squamous cell throat cancer came with good odds and brutal treatment, seven weeks of radiation and chemo that burned, thinned his beard, and made food a battle. Jamie made a decision early: he wouldn't “sad sack” the process. He made the clinic a stage for levity, and the staff met him there. Techs leaned in for the day's soundtrack. Nurses became guides. A nurse advocate unraveled insurance knots at midnight. Front desk faces remembered his name, his jokes, and his dogs. Along the way, he forged symbols to fight by: art of himself on horseback charging the “meatball with tentacles,” a homemade “war hammer,” and the image of two opponents calmly sipping poison until one quits.The through line is simple and strong: choose who you'll be when life breaks, let people help, laugh when you can, and ring the bell for everyone still in the fight. If this story moved you, follow the show, share it with someone who needs a lift, and leave a review with your biggest takeaway so more people can find it.For more content from Centra Health check us out on the following channels.YouTubeFacebookInstagramTwitter
Managing a team of multiple technicians and being the boss man comes with highs and lows. Trent chats with Four Seasons Golf and Sports Club Orlando equipment manager Brad Bailey.
In part 2 of this episode of the HVAC Know It All Podcast, host Gary McCreadie continues his discussion with Jessica Slaughter, Marketing Manager at RLS Rapid Locking System, about the growing use of press fittings in the HVAC industry. They talk about common pushbacks like tool cost and trust in the technology, and how RLS is working to address these concerns. Jessica explains how press fittings save time, improve safety, and are being used in everything from homes to data centers worldwide. This episode gives HVAC pros useful insights into the benefits and future of press technology. Gary and Jessica talk about how press fittings are changing the HVAC trade by saving time, cutting labor, and reducing fire risks. Jessica shares how RLS is working to make tools more affordable and fittings easier to get, while expanding their product line to help techs stay with press. They discuss common concerns like cost and trust, and how the press is now used in homes, data centers, hotels, and more. Jessica also explains how global use is growing and why education is key. They end with a fun idea to show press vs. braze speed in a live challenge. Expect to Learn: How press fittings save time and lower labor costs. Why tool cost and trust are key barriers to adoption. Press fittings are being used across the HVAC industry. How RLS is improving fitting availability and product range. Why Press is a strong option for service work and tight job sites. Episode Highlights: [00:00] - Intro to Jessica Slaughter in Part 02 [01:59] - Press vs. Braze Speed Challenge Idea [03:38] - Showing Time Savings and Proper Brazing Prep [05:01] - Main Pushbacks: Tool Cost and Trust Over Time [06:12] - Longevity, Refrigerant Shift, and Growing Trust in Press [10:48] - Press in Service Calls and Where It's Being Used Most [17:43] - Global Reach of RLS and Importance of Exposure This Episode is Kindly Sponsored by: Master: https://www.master.ca/ Cintas: https://www.cintas.com/ Cool Air Products: https://www.coolairproducts.net/ Property.com: https://mccreadie.property.com SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest Jessica Slaughter on: LinkedIn: https://www.linkedin.com/in/js212/ RLS Rapid Locking System: https://www.linkedin.com/company/rls-rapid-locking-system/ Website: RLS Rapid Locking System: https://www.rapidlockingsystem.com/ Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/ Instagram: https://www.instagram.com/hvacknowitall1/
In this episode of the HVAC Know It All Podcast, host Gary McCreadie sits down with Jessica Slaughter, Marketing Manager at RLS Rapid Locking System. Jessica discusses the benefits of using press fittings in HVAC and refrigeration, explaining how they provide a safer, faster, and more efficient alternative to brazing. She shares insights into common mistakes technicians make when using press fittings, particularly the importance of proper preparation, cleaning, and deburring. Jessica also highlights the durability of RLS press fittings and their ability to withstand high pressures, ensuring long-term reliability in the field. Her advice helps contractors improve their processes and enhance customer satisfaction. In this episode, Jessica highlights how press fittings offer a faster, safer alternative to brazing in HVAC and refrigeration systems. She emphasizes the importance of proper preparation, cleaning, and deburring to prevent leaks and ensure a solid press. By using the right tools and following the correct process, common mistakes can be avoided, leading to improved system performance. Jessica also discusses how educating technicians and using quality equipment can boost reliability and customer satisfaction, helping contractors achieve high-quality, long-lasting installations. Expect to Learn: How press fittings offer a safer, faster alternative to brazing. Why is proper preparation and cleaning essential to avoid leaks? How using the right tools ensures a solid press and reliable systems. Common mistakes technicians make and how to avoid them. Why educating technicians leads to better results and happier customers. Episode Highlights: [00:00] - Intro to Jessica Slaughter in Part 01 [02:28] - Longevity and Reliability of RLS Press Fittings [04:27] - RLS Press Fittings: Designed for HVAC and High Pressure [06:01] - Testing the Durability of RLS Press Fittings [07:46] - Differences Between Press Fittings for HVAC and Plumbing [12:03] - Common Mistakes with Press Fittings [17:21] - Properly Buffing Deep Scratches Before Pressing This Episode is Kindly Sponsored by: Master: https://www.master.ca/ Cintas: https://www.cintas.com/ Cool Air Products: https://www.coolairproducts.net/ property.com: https://mccreadie.property.com SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest Jessica Slaughter on: LinkedIn: https://www.linkedin.com/in/js212/ RLS Rapid Locking System: https://www.linkedin.com/company/rls-rapid-locking-system/ Website: RLS Rapid Locking System: https://www.rapidlockingsystem.com/ Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/ Instagram: https://www.instagram.com/hvacknowitall1/
Send us a textWe make the case for training as the fastest way to fix the low voltage talent gap and the surest path to mastery for working techs, leads, and managers. Practical tactics, field stories, and metrics show how to teach adults, keep attention, and prove ROI without a big budget.• why training creates mastery, credibility, and purpose• the trainer trifecta and adult learning principles• Saturday 66‑block story and honoring admitted gaps• industry shortfall and building a youth pipeline• setting expectations, explaining the why, rewarding wins• correcting in private and using guiding questions• pairing strong and new techs, micro‑lessons, competition• measuring impact with time, retest, and callback data• engaging sessions with hands‑on gear and simple visuals• starting as a trainer without a title or budget• good vs great trainers and adapting on the fly• humility, continuous learning, and teach‑backsMake sure you stay tuned to the podcast because there's lots and lots of good stuff coming down. So until next time, remember, knowledge is power.Support the showKnowledge is power! Make sure to stop by the webpage to buy me a cup of coffee or support the show at https://linktr.ee/letstalkcabling . Also if you would like to be a guest on the show or have a topic for discussion send me an email at chuck@letstalkcabling.com Chuck Bowser RCDD TECH#CBRCDD #RCDD
From one of Europe's premier golf resorts to working for a Premier League team, Leicester City F.C. head mechanic Chris Finton has led the workshops at some huge turfgrass operations. He shares insight from his career with Trent.
Second week of October, what'd you miss in vet med?Happy Vet Tech Week!California passes two bills to elevate RVTsOpenVet AI Aces NAVLESkiptown introduces Franchise ModelReady, Vet, Go hits 200th menteeAkston files IPOHelpful links:The Bird Bath substackhello@thebirdbath.io
Waste No Day: A Plumbing, HVAC, and Electrical Motivational Podcast
Want to double your ticket average without being pushy? Get access to real-time sales training, scripts, and role-play coaching inside the Blue Collar Closer community — join today before the next live Q&A drops: https://wastenoday.pro/BCC Join the Waste No Day! Facebook group: https://wastenoday.pro/FBgroup In this episode, we talked about sales mistakes, discipline, listening & questioning, trust building, asking for the sale…
Applause CEO Taylor Olson joins Dan and Donnie this week. They discuss how he came to found Applause, a platform that provides incentives for hourly service workers through features like customer feedback collection, performance measurement, instant cash rewards and a technician dashboard. Taylor also details the power of automating employee incentives, and he shares tips for implementation. Guest: Taylor Olson, CEO of Applause Hosts: Dan Gordon, PCO Bookkeepers & M&A Specialists Donnie Shelton, Triangle Home Services
Are your technicians leaving for $2 more an hour—or is there a deeper reason? In SDR #327, Chris & Christian break down why tech retention has less to do with pay plans and everything to do with leadership, systems, and culture. Most dealerships ask the wrong question: “Am I paying my techs enough?” The real question is, “Have I built an environment where great techs want to stay?” In this episode, you'll discover: - Why weak Service Advisors are the #1 reason techs quit - How broken systems (lost keys, bad dispatch, weak processes) drive top performers out - The role Parts Departments play in technician retention - Why training and mentorship are non-negotiable for long-term success - How shop culture impacts CSI, retention, and customer-pay hours - Leadership lessons that prove: he or she who has the most techs, wins If you're a Service Manager or Fixed Ops leader worried about turnover, flat ROs, and frustrated technicians, this episode is your blueprint for fixing the real problem—not just raising pay.
Every service technician can fix things...but not every tech is a true problem solver. In this episode of Windshield Time, Chris Elmore and Jesse Olson break down what problem solving really means in the trades. It's not just diagnosing and repairing — it's about translation, communication, and trust. Too many techs either exaggerate the danger or minimize the value of their work. Both erode trust. Customers don't just want something fixed — they want to understand the problem, the risks, the options, and why your solution is worth it. Chris and Jesse explain why translation (not just explanation) is the technician's most overlooked skill, how to use analogies without cheapening your value, and why presenting clear options helps customers make the right decision without pressure or manipulation. If you're in HVAC, plumbing, or electrical, this episode will sharpen your communication skills and show you how to go from just fixing problems to building customer confidence for life. What You'll Learn in This Episode: Why technical excellence is the foundation of problem-solving How to set expectations and build trust with customers The dangers of exaggerating or minimizing repairs Why translation—not just explanation—is the real technician's edge How to use analogies wisely (and avoid ones that kill trust) Why presenting clear options helps customers choose with confidence How permanent solutions rely on both skill and communication
Eric Walker of Walker Automotive holds multiple degrees, certifications, and an impressive career history. He's also a trainer for Automotive Training Group and TechFix. A true technical powerhouse, in this episode we uncover his journey and how he got to where he is today. His message for all technicians is inspiring, highlighting the power of mastering foundational lessons—not only for technical skills but also for business skills. From the small town of Elkton, Kentucky, Eric Walker is doing big things and sharing valuable lessons on how to find your own path to growth.Thanks to our sponsors!Shop Fix Events UpSwell AutoOps-Steer Turnkey
What separates an average technician from one customers love and leaders promote? It's not just technical skill — it's the discipline and soft skills that build trust. In this episode of Windshield Time, Chris Elmore sits down with Jesse Olson and David Grennel. David shares his personal transformation — losing 70 pounds, reshaping his habits, and sharpening his communication — and how that discipline turned him into a stronger technician and leader. Jesse and Chris highlight why appearance, preparation, and confidence shape customer trust, and how great technicians go beyond fixing problems to become true client delighters, problem solvers, and revenue producers. If you're in HVAC, plumbing, or electrical — or you're a manager training the next generation of techs — this episode shows why discipline and soft skills are the difference between being just a “fixer” and becoming unforgettable. What You'll Learn in This Episode: Why discipline is the foundation of technician success How appearance and preparation impact customer trust Why customers buy confidence as much as technical skill The Technician Triangle: client delighter, solver, producer How personal growth creates professional opportunities
In this episode of the HVAC Uncensored Podcast, Gil takes an in-depth look at the often misunderstood and sometimes controversial subject of HVAC sales. This topic has long been shrouded in negative perceptions within the trades community, with many technicians, contractors, and industry professionals viewing it as a taboo or uncomfortable subject—so much so that some even refer to it as a "dirty word." These attitudes are often rooted in various factors, including past negative experiences, misconceptions about the sales process, or a general mistrust of sales tactics. Gil emphasizes his intention to cut through the stigma by examining the facts about HVAC sales and encouraging an open, honest dialogue. He invites live viewers to share their perspectives, fostering a space for constructive discussion. While acknowledging that not everyone in the trades adheres to high ethical standards, he underscores that sales and customer interactions are integral components of the HVAC industry's functioning. Gil's goal is to promote the most moral, practical, and professional ways to present and sell products and services, aiming to elevate conversation about the industry's standards of professionalism, integrity, and trustworthiness. Ultimately, he hopes this discussion will lead to a clearer understanding and better practices for everyone involved, creating a more respectful and ethical environment for HVAC sales and customer relationships. =====Don't Forget To Follow The Podcast On Social Media To Stay Up To Date======= The easiest way to find all links is to go to https://www.hvacuncensored.com or https://www.poplme.co/hvacuncensored *****Please Show Some Love To The Amazing Show Sponsors/Partners******* YELLOW JACKET https://www.yellowjacket.com COMPANYCAM https://www.companycam.com/hvacuncensored GET A FREE 14-DAY TRIAL, THEN 50% OFF YOUR FIRST 2 MONTHS HVAC TACTICAL https://www.hvactactical.com USE DISCOUNT CODE (HVACUNCENSORED) & SAVE 20% ON YOUR ORDER HOUSECALL PRO https://www.housecallpro.com/hvac-uncensored/ VETO PRO PAC https://www.vetopropac.com/ HOMEPROS https://www.readhomepros.com CAMEL CITY MILL https://www.camelcitymill.com/UNCENSORED10 USE DISCOUNT CODE (UNCENSORED10) & SAVE 10% ON YOUR ORDER LOKAL https://www.lokalhq.com FIND ALL HVAC UNCENSORED MERCH AT https://www.hvacuncensored.com/
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In this episode of the HVAC Know It All Podcast, host Gary McCreadie talks with Tyler Nelson from Sauermann Group about the importance of early maintenance for heating systems. Tyler explains how doing checks before the cold weather hits can help prevent issues like cracked heat exchangers, saving time and stress later. They discuss how tackling maintenance during the shoulder season lets you handle repairs in better conditions, avoiding rushed work in the winter. Tyler also emphasizes the need for combustion analysis and safety checks to protect both technicians and customers from carbon monoxide risks. Tyler talks about the benefits of doing heating system maintenance early, before the cold hits. He explains how checking systems in mild weather helps avoid problems like cracked heat exchangers and long wait times for parts. Tyler shares tips on getting maintenance done early, using combustion analyzers for safety, and checking for carbon monoxide risks. He emphasizes how using the right tools and timing can save money, prevent emergencies, and keep customers safe during the heating season. This episode is filled with useful heating maintenance tips, real-world examples, and advice on getting ahead of issues like cracked heat exchangers. Tyler talks about using early checks, combustion analyzers, and proper tools to keep systems safe, save time, and avoid winter emergencies. Expect to Learn: Why early heating system maintenance is key to avoiding issues. How combustion analyzers help ensure safety. Why checking for CO risks is crucial during winter prep. Tips for doing maintenance in milder weather. How getting ahead of repairs can save time and money. Episode Highlights: [00:32] - Intro to Tyler Nelson in Part 1 [02:05] - Tyler Nelson Talks About Heating Season Excitement [02:38] - Benefits of Early Heating System Maintenance [07:46] - Early Furnace Checks and Maintenance [10:11] - Carbon Monoxide Safety and Monitoring Tools [15:34] - Dangers of Using Gas Ovens for Home Heating [17:26] - Rental Furnace Failures and Tenant Protection Issues [21:38] - Rental Furnaces, Delayed Repairs, and Customer Protection [24:01] - Why Combustion Analysis Matters During Maintenance [28:06] - Real-World Service Call: High CO Levels Found with Analyzer This Episode is Kindly Sponsored by: Master: https://www.master.ca/ Cintas: https://www.cintas.com/ Cool Air Products: https://www.coolairproducts.net/ property.com: https://mccreadie.property.com SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest Tyler Nelson on: LinkedIn: https://www.linkedin.com/in/tyler-nelson-master-hvacr-9a8a981b/ Sauermann Group: https://www.linkedin.com/company/sauermann-group/ Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/ Instagram: https://www.instagram.com/hvacknowitall1/
Preview: India: Colleague Sadanand Dhume comments on why young hired techs leave India for the US rather than succeed at home. More later. 1958