The Smooth Operator Podcast

Follow The Smooth Operator Podcast
Share on
Copy link to clipboard

The Smooth Operator Podcast is one operator's take on business, personal life and entrepreneurship. The average business owner's professional and personal lives are so closely intertwined that they must pay attention to the little details that separate th

Alyson Caffrey


    • Nov 14, 2019 LATEST EPISODE
    • infrequent NEW EPISODES
    • 9m AVG DURATION
    • 67 EPISODES


    Search for episodes from The Smooth Operator Podcast with a specific topic:

    Latest episodes from The Smooth Operator Podcast

    Episode 066: Saying goodbye to a client

    Play Episode Listen Later Nov 14, 2019 8:50


    Today on the podcast, we chat about best operational practices that can help you end client relationships amicably. See you inside!

    Episode 065: Process creators and process managers

    Play Episode Listen Later Nov 12, 2019 8:51


    Today on the Smooth Operator Podcast, we chat about the difference between process managers and process creators and how missing this crucial nuance can be devastating to your team. See you inside.

    Episode 064: Creating repeatable projects

    Play Episode Listen Later Oct 18, 2019 7:42


    Today on the podcast I chat about the importance of repeatable projects and how you can begin to create yours today! See you inside.

    Episode 062: Best Practices for Quarterly planning

    Play Episode Listen Later Oct 11, 2019 16:58


    Today on the podcast I'm breaking down how to prep for, execute and crush your quarterly planning! See you inside!

    Episode 061: Start where you are

    Play Episode Listen Later Oct 7, 2019 10:49


    Live from the car yesterday reminding you to start where you are!

    Episode 060: The process of creating more authentic human connection with Karan Nijhawan

    Play Episode Listen Later Jun 28, 2019 24:03


    Today I sit down with the amazing Karan Nijhawan! Karan is the founder of JUBE, which stands for Just Be yourself. In a world that's more connected than ever, Karan has noticed that people are more disconnected than ever. In order to combat social isolation and banishing the feeling of being lonely, Karan curates experiences that empower human connection and real, meaningful conversations. He serves individuals that are creating live experiences that want to connect with their audience on a deeper level. He also runs a private, invite only intimate community of entrepreneurs called The Giving Circle.  Go check out Karan at: @letsJUBE http://www.jube.ca/

    Episode 059: 5 elements for a really productive day

    Play Episode Listen Later Jun 26, 2019 14:53


    Today on the podcast I break down the five elements I incorporate into my productive days and how you could be doing these once per month. See you inside.

    Episode 058: An impromptu question from my mother

    Play Episode Listen Later Jun 14, 2019 4:42


    Today I pace in my backyard and think about something my mom asked me during our coffee chat. See you inside. To get Seth Godin's book, Leap First, head here: https://seths.blog/2015/02/leap-first-is-now-available/

    Episode 057: Financial planning with Diane Mayor

    Play Episode Listen Later Jun 7, 2019 27:48


    Today on the podcast, we have a special guest-- Diane Mayor! Diane Mayor helps entrepreneurs lifeproof their businesses with strategic planning you'll actually want to follow through on. With over a decade of experience in corporate investment banking, Diane knows exactly how small businesses should project, protect and crush their wildly ambitious financial goals. Diane has presented on planning alongside online marketing giants like Amy Porterfield and James Wedmore.  In her spare time, Diane is passionate about travel, live events, coffee, Converse and spreadsheets - though not always in that order.  Join us today as we talk about entrepreneurial financial planning and how to get a better handle on your numbers!   Head over to: www.dianemayor.com/operationssimplified to snag her template and share with us what you would do with your 'lifeboat' months :)

    Episode 056: What needs to be true?

    Play Episode Listen Later May 31, 2019 9:09


    Today on the podcast, I chat about my favorite question to ask myself at the end of the week and how it can help you define 'what's next.' See you inside!

    Episode 055: How to tackle process handoff

    Play Episode Listen Later May 29, 2019 13:45


    Today on the podcast, we discuss process handoff and how to ensure that you build in the structure for quality control. Oh, and we mention chicken sandwiches a lot... like a whole lot. See you inside!

    Episode 054: Takeaways from an NYC event

    Play Episode Listen Later May 28, 2019 19:29


    Today on the show, I chat about my top takeaways from Unfair Advantage Live! How the project went, what my biggest takeaways were and how that can apply to your service business. See you inside!

    Episode 053: Schedules vs deadlines

    Play Episode Listen Later Apr 29, 2019 10:04


    Today on the podcast I unpack the benefits of having scheduled projects vs deadline driven projects and the effects schedules have on your team culture, your project budget and the success of your projects as a whole. See you inside! To learn more about how you can implement scheduled workflows into your business head to operationsagency.com/class :)

    Episode 052: 3 Takeaways from Hiking Zion National Park

    Play Episode Listen Later Apr 26, 2019 11:15


    Today on the podcast I'll discuss my three takeaways from hiking 50 miles in 4 days. I'll see you inside! For more on how we help our clients grow their capacity and operate simply, head to operationsagency.com/class

    Episode 051: On writing process best practices

    Play Episode Listen Later Apr 12, 2019 13:02


    Today on the podcast, I'm back with our CEO, Kelly, to chat about two really important things to keep in mind before you even think about writing a process. See you inside!

    Episode 049: On comparison and how to combat negativity

    Play Episode Listen Later Apr 10, 2019 9:41


    Today on the podcast I chat about comparison and how you can structure a new relationship (with a new hire or a new ops person) to get the best results possible. I'll see you inside! Watch my free training: http://operationsagency.com/class

    Episode 050: On discipline with Cody Burch

    Play Episode Listen Later Apr 8, 2019 33:55


    Today on the podcast to celebrate 50 episodes, I sit down with Cody Burch, founder of Red Anchor Marketing and One Hour Funnel to chat about discipline and his amazing gift of showing up even when the going gets rough. Cody's agency and coaching practices help entrepreneurs take back control of their marketing and build funnels faster. Right now, Cody is probably sipping a home-made espresso and cranking out work while blasting Andy Mineo from his Marshall speaker. He currently resides in beautiful Colorado Springs with his lovely wife, Christy, and three sons; Jacob, Luke and Ben. Cody's book, The One Hour Funnel, unpacks the step-by-step system he uses to build funnels in an hour or less. Go snag Cody's book for free: https://www.onehourfunnelbook.com/ Cody's event, One Hour Funnel Live, is an intimate gathering of marketers who want a clear marketing strategy and a proven path to get it done. Attend Cody's event in June 2019: https://www.onehourfunnellive.com/ Message me about future guests: fb.me/operationsagency

    Episode 048: Consistency, clarity and growing

    Play Episode Listen Later Apr 5, 2019 10:45


    Today on the podcast I chat about how running has effected my life and business and the three things you can include when deciding to implement something into your daily workflow. Also a quick invitation at the end to help you with the operational problems that have been weighing on you. See you inside! Send me a message: fb.me/operationsagency Check out our free training: http://operationsagency.com/class

    Episode 047: March in review

    Play Episode Listen Later Apr 3, 2019 10:04


    In this episode, I break down what worked and what didn't for me in the March. How it's been transitioning from ONLY client work to juggling sales calls and how nice it is to spend three FULL weeks at home if you're an 'on the road' entrepreneur. See you inside!

    Episode 046: I just bought something from a door-to-door salesperson

    Play Episode Listen Later Mar 15, 2019 8:20


    Today I bought something from a door-to-door salesperson... here's why.

    Episode 045: An operator's thoughts on sales and how to approach something you don't 'like' doing

    Play Episode Listen Later Mar 13, 2019 7:19


    Today on the episode I unpack the three things you can do to help approach something you don't like doing in your business and how to be ready to get it off your plate as soon as possible.

    Episode 044: On agreements

    Play Episode Listen Later Mar 11, 2019 13:09


    Today on the podcast, I chat about how important agreements are in my life and how you can create agreements in your life, with your team and with your business to yield incredible results. See you inside! To learn more about how we help our clients structure operating agreements with their businesses, check out operationsagency.com/class

    Episode 043: The fear of not being liked

    Play Episode Listen Later Mar 8, 2019 9:19


    Today on the podcast, I talk a bit about important it was to me to be liked and why that could be holding you back from working with the right clients and hiring the right coaches. See you inside! To learn more about how we help folks streamline their operations head to operationsagency.com/class

    Episode 042: Hiring best practices

    Play Episode Listen Later Mar 6, 2019 19:37


    Today on the podcast, I'm back with Kelly, our amazing CEO, to chat about some do's and don't around hiring. Let's set you up for success bringing a new team member on! See you inside! If you want to learn more about how you can avoid the dangers of making the wrong hire, head to operationsagency.com/class

    Episode 041: February in review

    Play Episode Listen Later Mar 4, 2019 7:34


    Today on the podcast, I unpack some February goals and chat a bit about what pivots I made and why. See you inside!

    Episode 040: What to fall back on when you face uncertainty

    Play Episode Listen Later Mar 1, 2019 7:19


    Today on the podcast I unpack what I fall back on when things aren't going as I expect. See you inside! If you want to learn what you can implement into your business to create structure and handle growth, head to operationsagency.com/class

    Episode 039: Doing what you're good at

    Play Episode Listen Later Feb 27, 2019 7:38


    Today on the podcast I chat about doing only what you're good at and how that can be dangerous to developing new skills and serving your clients. See you inside! For expertise on how to structure your business to handle growth head over to operationsagency.com/class for a free training!

    Episode 038: 'FOMO' and FOCUS

    Play Episode Listen Later Feb 25, 2019 9:13


    Today on the podcast we'll talk a little bit about attending live events, introducing new ideas and how to combat 'FOMO' with FOCUS. See you inside!

    Episode 037: Takeaways from a recent mastermind

    Play Episode Listen Later Feb 22, 2019 12:51


    Today on the podcast, I'm going to chat about three takeaways from a recent mastermind meeting in Florida. See you inside! To learn more about Yuri and Healthpreneur™ head to healthpreneurgroup.com !

    Episode 036: Tracking and lip liner

    Play Episode Listen Later Feb 20, 2019 9:10


    Today on the podcast I'm going to chat about the benefits of tracking and a recent lip liner search. See you inside! If you'd like to learn more about how we help companies use tracking to scale their business head to operationsagency.com/class !

    Episode 035: That time I was part of a Guinness World Record

    Play Episode Listen Later Feb 15, 2019 5:48


    Today on the podcast I share a story about the time I was part of a Guinness world record and how some things I noticed can help when developing processes. See you inside!

    Episode 034: How to structure creativity

    Play Episode Listen Later Feb 13, 2019 10:31


    Today on the podcast, I'll chat about how even the most creative and innovative pioneers need structure to allow them to achieve their vision! I'll see you inside! To learn more about our method and to dive deeper into the things I talk about on this episode, head to operationsagency.com/class.

    Episode 033: Your wardrobe and your processes

    Play Episode Listen Later Feb 9, 2019 13:59


    Today we chat about how creating processes is much like creating a killer wardrobe! I'll see you inside! To learn more about our process for how we help entrepreneurs get out of the weeds and above their business head to operationsagency.com/class

    Episode 032: Onlookers and Action takers

    Play Episode Listen Later Feb 8, 2019 10:18


    Today on the podcast I chat about a recent airport experience I had and how to approach your processes if someone or something gets stuck. See you inside!

    Episode 031: What to do when you don't hit your goals

    Play Episode Listen Later Feb 6, 2019 8:42


    Today on the podcast, I get real about not hitting my January revenue goals and share the three things I keep in mind when I don't hit my goals. See you inside!

    Episode 030: Task management tactics

    Play Episode Listen Later Feb 4, 2019 10:29


    Today on the podcast I chat about the Productivity Planner by Intelligent Change and what it's taught me about task management. To get yours head here: https://www.intelligentchange.com/products/the-productivity-planner

    Episode 029: The power of process in your product offerings

    Play Episode Listen Later Feb 1, 2019 5:50


    Today on the podcast, we chat about your process and how it informs the products/services you offer. To learn more about how to implement simple operating elements into how you fulfill, head to operationsagency.com/training. See you inside!

    Episode 028: The Entrepreneur vs the Business Owner

    Play Episode Listen Later Jan 30, 2019 6:35


    Today on the podcast, I talk a little bit about what we believe to be the biggest distinction between entrepreneur and business owner. If you want to learn more about how we implement simple operational elements, head over to operationsagency.com/training. See you inside!

    Episode 027: Communication tactics that cut through the noise

    Play Episode Listen Later Jan 28, 2019 9:24


    Today on the podcast we chat about operational communication tactics that can help avoid overwhelm. I'll see you inside!

    Episode 026. What I learned from launching my very first Facebook Ad

    Play Episode Listen Later Jan 25, 2019 8:55


    Today on the podcast, we chat about the three biggest things I learned after launching my very first Facebook Ad campaign just before the holidays. I'll see you inside! Links: https://www.facebook.com/business/learn/facebook-ads-pixel

    Episode 025. Choosing amazing partners

    Play Episode Listen Later Jan 23, 2019 6:09


    Today on the podcast, I'll unpack three really important things to look for in a business partner. See you inside! Trainual: https://bit.ly/2TYH595 Wise Advise and Assist: https://wiseadviseteam.com/

    Episode 024: The importance of writing things down

    Play Episode Listen Later Jan 21, 2019 5:23


    In this episode, we talk about the importance of writing things down. How to leave a legacy in your personal life and in your business. See you inside!

    Episode 023. Quality and Quantity: A Mac and Cheese Story

    Play Episode Listen Later Jan 18, 2019 7:51


    Today on the podcast we discuss Mac and Cheese and how keeping quality and quantity consistent can help when developing process or products and services. See you inside!

    Episode 022. What to do when your dog eats chocolate

    Play Episode Listen Later Jan 16, 2019 9:00


    Today on the podcast we chat about that time Lucy ate chocolate and why outliers are key indicators for how you are operating. See you inside!

    Episode 021: Contingency Plans

    Play Episode Listen Later Jan 14, 2019 7:59


    Today on the podcast we discuss the importance of contingency plans and how maybe being a bit pessimistic can save you time and money. See you inside!

    Episode 020. Preparing to accelerate

    Play Episode Listen Later Jan 11, 2019 7:16


    Today on the podcast, I'm back from a holiday hiatus with some tips on how you can prepare for acceleration in 2019. See you inside!

    Episode 019. An interview with G the Shep about the Music Process

    Play Episode Listen Later Dec 16, 2018 9:06


    In this episode I interview my buddy Grayson about his music process and what it's like 'leveling up' at a music studio. I'll see you inside.

    Episode 018. Operations and planting trees

    Play Episode Listen Later Dec 14, 2018 7:22


    Today on the podcast, I chat about my experience planting trees in our backyard and how it made me think about operations. See you inside!

    Episode 017. Corporate vs. Online Operations

    Play Episode Listen Later Dec 12, 2018 10:13


    Today on the podcast I'm back with our CEO, Kelly Kannett, to chat about corporate operations vs online operations and what ALL operating elements need to have to be successful. See you inside!

    Episode ___ Explicit vs clean content

    Play Episode Listen Later Dec 8, 2018 3:41


    Today on the podcast, Kelly and I christen the show with our first f-bomb and talk about why we chose the explicit tag over the clean one. See you inside!

    Episode 016. Finishing things and some wisdom from my father-in-law

    Play Episode Listen Later Dec 8, 2018 5:31


    Today on the podcast, I chat about our home renovations and probably some of the best advice I've ever gotten, but didn't heed. See you inside!

    Claim The Smooth Operator Podcast

    In order to claim this podcast we'll send an email to with a verification link. Simply click the link and you will be able to edit tags, request a refresh, and other features to take control of your podcast page!

    Claim Cancel