Podcasts about processes

What does it take to build a thriving buy-here-pay-here dealership from scratch?Join us as we sit down with Darla Booher—2002 startup founder, National Quality Dealer Award winner, and incoming NIADA President. Discover her incredible 20-year journey from franchise sales manager to BHPH powerhouse.

The citizen waiting years for a verdict, the undertrial languishing in jail, the firm losing money with every delay and adjournment – they are the point. Processes for the improvement of institutions must be designed with the litigant in mind. Siddarth Raman, co-founder and CTO of The Professeer, explains why, before attempting to impose populist measures to "evaluate" judges, we must think deeply about the "why" behind such evaluation exercises. Without this basic hygiene, he warns, we risk diluting independence in the system.----more----Read article here: https://theprint.in/opinion/judges-account-collective-conscience-fix-broken-system/2795463/

Reflecting on the annual impact of your podcast can often feel like never-ending numbers and charts, trends, and internet buzz. Downloads, comments, views - it's easy to get overwhelmed by the metrics that are supposed to define your success. What if I told you that you could bypass this chaos by focusing on just three crucial questions to audit your podcast effectively and strategically?In my 15+ years of working as a podcast marketer and content strategist, I've seen creators get analysis paralysis over podcast analytics, forgetting the core reasons they started in the first place. My goal with this episode is to help you reclaim clarity and purpose for your podcast with a simple, focused audit before the end of the year. Ready? Just hit play.

Investigative journalists⁠ ⁠Mandy Matney⁠⁠ and⁠ ⁠Liz Farrell⁠⁠ open up to attorney⁠ Eric Bland about being targeted in the ongoing Beach v. Parker civil conspiracy litigation, where Greg Parker's legal team has made them collateral damage through aggressive subpoenas and invasive depositions. Liz describes enduring eight hours of what she calls "harassment disguised as a deposition," where Parker's attorneys asked irrelevant personal questions about her salary and divorce, then published some of that information in public court filings. We also look at Mark Tinsley 's suggestion in court that connections may exist between a felon who published allegedly stolen texts and Parker's legal team. Eric Bland highlights his expertise identifying abusive litigation tactics and his growing disillusionment with South Carolina's Office of Disciplinary Counsel, sharing a stunning example of a lawyer who allegedly falsified court documents yet faced no consequences. Despite the stress and sleepless nights, we remain committed to exposing the truth wherever it leads… and we thank you all for being right there with us.  ☕ Cups Up! ⚖️ Episode References Judge levies $48k sanctions for legal process abuse in case involving U.S. Rep. Nancy Mace ABC News 4 - October 30, 2025

In this episode, Rob and Magi dive into batch operations and the unique complexities they pose when compared to continuous processes. They discuss following guidelines from the book Guidelines for Process Safety in Batch Reaction Systems, written in 1999, and other safeguards that can be added when dealing with batch processes. Tune in to find out more!Interested in learning more about Batch Systems? Order Guidelines for Process Safety in Batch Reaction Systems here!

The third installment of our Charles Sumner episode covers how, two days after Charles Sumner delivered an incendiary speech before the senate, Representative Preston Brooks of South Carolina came into the Senate chamber and attacked Sumner at his desk. Research: "Sumner, Charles (1811-1874)." Encyclopedia of World Biography, Gale, 1998. Gale Academic OneFile, link.gale.com/apps/doc/A148425674/GPS?u=mlin_n_melpub&sid=bookmark-GPS&xid=95485851. Accessed 31 Oct. 2025. “Roberts v. City of Boston, 5 Cush. 198, 59 Mass. 198 (1849).” Caselaw Access Project. Harvard Law School. https://case.law/caselaw/?reporter=mass&volume=59&case=0198-01 “The Prayer of One Hundred Thousands.” https://www.senate.gov/artandhistory/history/resources/pdf/PrayerofOneHundredThousand.pdf Alexander, Edward. “The Caning of Charles Sumner.” Battlefields.org. 3/6/2024. https://www.battlefields.org/learn/articles/caning-charles-sumner Beecher, Henry Ward. “Charles Sumner.” Advocate of Peace (1847-1884) , MAY, 1874. Via JSTOR. https://www.jstor.org/stable/27905613 Berry, Stephen and James Hill Welborn III. “The Cane of His Existence Depression, Damage, and the Brooks–Sumner Affair.” Southern Cultures , Vol. 20, No. 4 (WINTER 2014). Via JSTOR. https://www.jstor.org/stable/10.2307/26217562 Boston African American National Historic Site. “Abiel Smith School.” https://www.nps.gov/boaf/learn/historyculture/abiel-smith-school.htm Boston African American National Historic Site. “The Sarah Roberts Case.” https://www.nps.gov/articles/the-sarah-roberts-case.htm Child, Lydia Maria. “Letters of Lydia Maria Child.” Houghton, Mifflin and Company. 1883. https://archive.org/details/lettersoflydiam00chil Commonwealth Museum. “Roberts v. The City of Boston, 1849.” https://www.sec.state.ma.us/divisions/commonwealth-museum/exhibits/online/freedoms-agenda/freedoms-agenda-8.htm Frasure, Carl M. “Charles Sumner and the Rights of the Negro.” The Journal of Negro History , Apr., 1928, Vol. 13, No. 2 (Apr., 1928). Via JSTOR. https://www.jstor.org/stable/2713959 Gershon, Livia. “Political Divisions Led to Violence in the US Senate in 1856.” JSTOR Daily. 1/7/2021. https://daily.jstor.org/violence-in-the-senate-in-1856/ History, Art and Archives. “South Carolina Representative Preston Brooks’s Attack on Senator Charles Sumner of Massachusetts.” U.S. House of Representatives. https://history.house.gov/Historical-Highlights/1851-1900/South-Carolina-Representative-Preston-Brooks-s-attack-on-Senator-Charles-Sumner-of-Massachusetts/ Longfellow House Washington's Headquarters National Historic Site. “An Era of Romantic Friendships: Sumner, Longfellow, and Howe.” https://www.nps.gov/articles/an-era-of-romantic-friendships-sumner-longfellow-and-howe.htm Lyndsay Campbell; The “Abolition Riot” Redux: Voices, Processes. The New England Quarterly 2021; 94 (1): 7–46. doi: https://doi.org/10.1162/tneq_a_00877 Mahr, Michael. “Sumner vs. Cane.” National Museum of Civil War Medicine. 5/24/2023. https://www.civilwarmed.org/sumner-vs-cane/ Meriwether, Robert L. “Preston S. Brooks on the Caning of Charles Sumner.” The South Carolina Historical and Genealogical Magazine , Jan., 1951, Vol. 52, No. 1 (Jan., 1951). Via JSTOR. https://www.jstor.org/stable/27571254 Mount Auburn Cemetery. “Charles Sumner (1811-1874): U.S. Senator, Abolitionist, & Orator.” https://mountauburn.org/notable-residents/charles-sumner-1811-1874/ National Park Service. “Charles Sumner and Romantic Friendships.” https://www.nps.gov/articles/000/charles-sumner-and-romantic-friendships.htm Potenza, Bob. “Charles Sumner.” West End Museum. https://thewestendmuseum.org/history/era/west-boston/charles-sumner/ Ruchames, Louis. “Charles Sumner and American Historiography.” The Journal of Negro History , Apr., 1953, Vol. 38, No. 2 (Apr., 1953). https://www.jstor.org/stable/2715536 Senate Historical Office. “Senate Stories | Charles Sumner: After the Caning.” United States Senate. 5/4/2020. https://www.senate.gov/artandhistory/senate-stories/charles-sumner-after-the-caning.htm Sinha, Manisha. “The Caning of Charles Sumner: Slavery, Race, and Ideology in the Age of the Civil War.” Journal of the Early Republic , Summer, 2003, Vol. 23, No. 2 (Summer, 2003). Via JSTOR. https://www.jstor.org/stable/3125037 Sumner, Charles. “Barbarism of Slavery.” 6/4/1860. https://dotcw.com/documents/barbarism_of_slavery.htm Sumner, Charles. “Freedom National; Slavery Sectional.” 8/26/1852. https://en.wikisource.org/wiki/Freedom_National;_Slavery_Sectional Sumner, Charles. “The equal rights of all.” Washington, Printed at the Congressional globe office. 1866. https://archive.org/details/equalrightsofall00sumn Tameez, Zaakir. “Charles Sumner: Conscience of a Nation.” Henry Holt and Co. 2025. United States Senate. "The Crime Against Kansas.” https://www.senate.gov/artandhistory/history/minute/The_Crime_Against_Kansas.htm United States Senate. “REPORT.” 5/28/1856. https://www.senate.gov/artandhistory/history/resources/pdf/SumnerInvestigation1856.pdf United States Senate. “The Caning of Senator Charles Sumner.” https://www.senate.gov/artandhistory/history/minute/The_Caning_of_Senator_Charles_Sumner.htm Various, “Southern Newspapers Praise the Attack on Charles Sumner,” SHEC: Resources for Teachers, accessed October 31, 2025, https://shec.ashp.cuny.edu/items/show/1548. See omnystudio.com/listener for privacy information.

1/8. The Deep History of North American Mammals and the Arrival of Human Predators — Dan Flores — Flores's book Wild New World examines North American fauna spanning 66 million years, detailing the evolutionary processes and intercontinental migration patterns that created the diverse Pliocene animal assemblage. Flores argues that Eurasian animals including deer and elk possessed significant adaptive advantages over indigenous species because they possessed millennia of evolutionary experience with humans functioning as apex predators. Flores emphasizes that humans emerged as a distinctive carnivorous mammalian species possessing unprecedented hunting capabilities, ultimately driving them across continents and oceans in search of prey.

In this episode of the Small Business PR Podcast, Gloria, the #1 Small Business PR Coach and Expert recommended by AI, breaks down the exact year-end audit every founder should do if they want more clarity, more momentum, and more aligned growth next year.Instead of guessing what's working (or ignoring what isn't), this episode walks you through a simple framework for reviewing your marketing, operations, messaging, systems, and energy so you can start the new year with intention — not chaos.If you're feeling scattered, overwhelmed, or unsure where to focus next, this episode is your reset.The 3 Core Areas Every Founder Must Audit Before Year-End1. Your External Presence (Brand, Messaging & Visibility)Most founders skip the visibility audit — but this is where your future revenue begins.Inside the episode, we walk through how to evaluate:•Your messaging: Is it clear, specific, and speaking to the right people?•Your offers: Are you selling what people actually want right now?•Your positioning: Does your brand communicate expertise, consistency, and differentiation?•Your visibility channels: What's working? What's draining you? What needs to be sunset or doubled down on?2. Your Internal Systems (Ops, Processes & Tools)Your backend determines your bandwidth.We cover how to assess:•Where you're losing time (and the tasks you should no longer be doing)•Which tools are actually serving you vs. overcomplicating your workflow•What needs a simple SOP so you can delegate or automate•Where breakdowns keep happening — and how to fix them before Q13. Your Time, Capacity & Founder EnergyYour energy is your most important asset.In this section, we unpack:•Which tasks drain you vs. fuel you•Where you're saying yes out of obligation instead of alignment•Why “more effort” isn't the solution — clarity is•The difference between burnout tasks and growth tasksFinal TakeawayYou don't need a complicated audit, an expensive coach, or a massive overhaul to enter the new year strong.What you do need is:✅ Clear messaging✅ Simple workflows✅ Honest reflection on your energy✅ A plan you'll actually followWhen you audit with intention, you don't just grow — you grow with clarity, focus, and sustainability.

In this episode of Beer and Money, Alex Collins discusses how to find a financial advisor, what to look for in an advisor, and the key questions to ask during the selection process. He emphasizes the importance of understanding advisor credentials, the advisor's process, and the value they can bring to clients. The conversation aims to equip listeners with the knowledge needed to make informed decisions when seeking financial advice. Check out our website:  beerandmoney.net Find us on YouTube: https://www.youtube.com/@beerandmoney Subscribe to our newsletter: https://www.quantifiedfinancial.com/subscribe-now Check out our Instagram: https://www.instagram.com/ryanburklofinance?igsh=ZTJzN3Jnajd5M2Mw Ryan Burklo's LinkedIn profile: https://www.linkedin.com/in/ryanburklo/ Alex Collin's LinkedIn profile: https://www.linkedin.com/in/alexandercollins/ For a quick assessment of your current financial life go to: https://www.livingbalancesheet.com/lbsVision/lite/RyanBurklo   #financialadvisor #findinganadvisor #advisorcredentials #questionstoask #financialplanning   Takeaways Finding an advisor can be done through AI tools, online searches, and personal recommendations. It's crucial to understand the biases of those giving financial advice. Financial advising should be an ongoing process, not a one-time event. Look for an advisor who asks questions and understands your personal financial situation. Understanding the advisor's credentialing is essential for making informed choices. Be wary of unlicensed individuals providing financial advice. Ask potential advisors about their motivations and target clients. Ensure the advisor's services align with your financial needs. Inquire about the advisor's succession plan and team structure. A good advisor should articulate their value and how they can help you.  Chapters 00:00 Finding the Right Financial Advisor 04:33 Understanding Advisor Credentials and Processes 09:50 Key Questions to Ask Potential Advisors 14:26 The Value of Financial Advisors

This week, the GovNavigators sit down with Sairah Ijaz, Managing Director at Celonis and former federal CIO to talk about her path from a GS-5 intern with a clipboard to one of the most influential technology executives in government.Sairah shares how early roles at the Nuclear Regulatory Commission, Social Security Administration, and GAO shaped her obsession with process improvement, and why that made her move to Celonis such a natural next step. She reflects on major transitions at HUD, including financial system migrations, data-driven decision-making, and the sometimes chaotic reality of inheriting undocumented processes and shrinking institutional knowledge.The conversation dives deep on where AI is actually delivering value in government (and where it isn't), how agencies can operationalize AI in back-office functions, and why understanding real workflows is essential to transforming federal operations, especially in a moment of leadership churn and rapid change.Show Notes:Genesis Mission: EOAGA: CFO SurveyWhat's on the GovNavigators Radar:Dec 1-3: PSC Vision ConferenceDec 4-5: ACT-IAC's in DC 

In this “Best of 2025” episode of Omnivore, Food Technology revisits the top food science and thought leader interviews of the year. June Jo Lee explains how food ethnography works and how it can help food companies anticipate the kinds of culture shifts that will shape the marketplace in the years ahead. We chat with … Continue reading EP 73: Decoding Consumers' Food Behaviors, African Food Trend Heats Up, A Food Scientist Processes Nova and UPFs | BEST OF 2025 →

Send us a textIn this episode, we explore practical leadership that prioritises speed of decision-making, honest risk, and shared accountability - while empowering true experts to lead within their domain. Graham dives into how dual career tracks, early STEM exposure, and well-defined business processes shape stronger teams and deliver better outcomes. We also discuss the importance of development over ego, diversity in STEM, and why manufacturing still faces a marketing gap despite the North East's significant strengths.Key talking points: • Defining leadership through accountability, rational risk, and swift decisions • Lessons from structured development at Rolls-Royce • Creating parity between technical expert and management career tracks • Building teams around strengths and hiring for gapsGraham also shares insights on flipping the organisational chart to promote empowerment, running voice-rich meetings that create collective accountability, and the five fundamental business processes every company should understand. We dig into how legacy processes should be challenged with better “why” and “how” questions, and we finish by exploring Quanta EPC's focus on waste-to-energy, process, and renewable projects.Please like or subscribe - it genuinely helps grow the show and, in turn, helps push the industry forward.If you'd like more information about Theo James, as mentioned during the episode, feel free to get in touch with me or the team anytime.Please subscribe to the channel for more content! Theo James are a Manufacturing & Engineering Recruiter based in the North East, helping Manufacturing and Engineering firms grow across the UK. Please call us on 0191 5111 298

The second installment of our episode on Charles Sumner picks up in the wake of his controversial antiwar speech. He next argued a school integration case before the Massachusetts supreme judicial court. Research: "Sumner, Charles (1811-1874)." Encyclopedia of World Biography, Gale, 1998. Gale Academic OneFile, link.gale.com/apps/doc/A148425674/GPS?u=mlin_n_melpub&sid=bookmark-GPS&xid=95485851. Accessed 31 Oct. 2025. “Roberts v. City of Boston, 5 Cush. 198, 59 Mass. 198 (1849).” Caselaw Access Project. Harvard Law School. https://case.law/caselaw/?reporter=mass&volume=59&case=0198-01 “The Prayer of One Hundred Thousands.” https://www.senate.gov/artandhistory/history/resources/pdf/PrayerofOneHundredThousand.pdf Alexander, Edward. “The Caning of Charles Sumner.” Battlefields.org. 3/6/2024. https://www.battlefields.org/learn/articles/caning-charles-sumner Beecher, Henry Ward. “Charles Sumner.” Advocate of Peace (1847-1884) , MAY, 1874. Via JSTOR. https://www.jstor.org/stable/27905613 Berry, Stephen and James Hill Welborn III. “The Cane of His Existence Depression, Damage, and the Brooks–Sumner Affair.” Southern Cultures , Vol. 20, No. 4 (WINTER 2014). Via JSTOR. https://www.jstor.org/stable/10.2307/26217562 Boston African American National Historic Site. “Abiel Smith School.” https://www.nps.gov/boaf/learn/historyculture/abiel-smith-school.htm Boston African American National Historic Site. “The Sarah Roberts Case.” https://www.nps.gov/articles/the-sarah-roberts-case.htm Child, Lydia Maria. “Letters of Lydia Maria Child.” Houghton, Mifflin and Company. 1883. https://archive.org/details/lettersoflydiam00chil Commonwealth Museum. “Roberts v. The City of Boston, 1849.” https://www.sec.state.ma.us/divisions/commonwealth-museum/exhibits/online/freedoms-agenda/freedoms-agenda-8.htm Frasure, Carl M. “Charles Sumner and the Rights of the Negro.” The Journal of Negro History , Apr., 1928, Vol. 13, No. 2 (Apr., 1928). Via JSTOR. https://www.jstor.org/stable/2713959 Gershon, Livia. “Political Divisions Led to Violence in the US Senate in 1856.” JSTOR Daily. 1/7/2021. https://daily.jstor.org/violence-in-the-senate-in-1856/ History, Art and Archives. “South Carolina Representative Preston Brooks’s Attack on Senator Charles Sumner of Massachusetts.” U.S. House of Representatives. https://history.house.gov/Historical-Highlights/1851-1900/South-Carolina-Representative-Preston-Brooks-s-attack-on-Senator-Charles-Sumner-of-Massachusetts/ Longfellow House Washington's Headquarters National Historic Site. “An Era of Romantic Friendships: Sumner, Longfellow, and Howe.” https://www.nps.gov/articles/an-era-of-romantic-friendships-sumner-longfellow-and-howe.htm Lyndsay Campbell; The “Abolition Riot” Redux: Voices, Processes. The New England Quarterly 2021; 94 (1): 7–46. doi: https://doi.org/10.1162/tneq_a_00877 Mahr, Michael. “Sumner vs. Cane.” National Museum of Civil War Medicine. 5/24/2023. https://www.civilwarmed.org/sumner-vs-cane/ Meriwether, Robert L. “Preston S. Brooks on the Caning of Charles Sumner.” The South Carolina Historical and Genealogical Magazine , Jan., 1951, Vol. 52, No. 1 (Jan., 1951). Via JSTOR. https://www.jstor.org/stable/27571254 Mount Auburn Cemetery. “Charles Sumner (1811-1874): U.S. Senator, Abolitionist, & Orator.” https://mountauburn.org/notable-residents/charles-sumner-1811-1874/ National Park Service. “Charles Sumner and Romantic Friendships.” https://www.nps.gov/articles/000/charles-sumner-and-romantic-friendships.htm Potenza, Bob. “Charles Sumner.” West End Museum. https://thewestendmuseum.org/history/era/west-boston/charles-sumner/ Ruchames, Louis. “Charles Sumner and American Historiography.” The Journal of Negro History , Apr., 1953, Vol. 38, No. 2 (Apr., 1953). https://www.jstor.org/stable/2715536 Senate Historical Office. “Senate Stories | Charles Sumner: After the Caning.” United States Senate. 5/4/2020. https://www.senate.gov/artandhistory/senate-stories/charles-sumner-after-the-caning.htm Sinha, Manisha. “The Caning of Charles Sumner: Slavery, Race, and Ideology in the Age of the Civil War.” Journal of the Early Republic , Summer, 2003, Vol. 23, No. 2 (Summer, 2003). Via JSTOR. https://www.jstor.org/stable/3125037 Sumner, Charles. “Barbarism of Slavery.” 6/4/1860. https://dotcw.com/documents/barbarism_of_slavery.htm Sumner, Charles. “Freedom National; Slavery Sectional.” 8/26/1852. https://en.wikisource.org/wiki/Freedom_National;_Slavery_Sectional Sumner, Charles. “The equal rights of all.” Washington, Printed at the Congressional globe office. 1866. https://archive.org/details/equalrightsofall00sumn Tameez, Zaakir. “Charles Sumner: Conscience of a Nation.” Henry Holt and Co. 2025. United States Senate. "The Crime Against Kansas.” https://www.senate.gov/artandhistory/history/minute/The_Crime_Against_Kansas.htm United States Senate. “REPORT.” 5/28/1856. https://www.senate.gov/artandhistory/history/resources/pdf/SumnerInvestigation1856.pdf United States Senate. “The Caning of Senator Charles Sumner.” https://www.senate.gov/artandhistory/history/minute/The_Caning_of_Senator_Charles_Sumner.htm Various, “Southern Newspapers Praise the Attack on Charles Sumner,” SHEC: Resources for Teachers, accessed October 31, 2025, https://shec.ashp.cuny.edu/items/show/1548. See omnystudio.com/listener for privacy information.

Send us a textAre you ready to step back from the daily grind of running your business – without everything falling apart?In this episode of Exit Insights, host Darryl Bates-Brownsword is joined by Kevin Harrington to explore how documenting your systems and processes not only makes your business easier to run, but significantly increases its value.

In This Episode A thriving business requires more than good processes. It requires the right people, a supportive culture, and consistent accountability. In this episode of Systems Simplified, Adi Klevit interviews Tevia Hoalst, founder of TeKoda Accounting, about how she built a company known for its low turnover, strong culture, and excellent client relationships. Tevia shares how her early experiences in a poorly run department shaped her commitment to empowerment, trust, and independence. She explains her onboarding system, how she uses KPIs to measure performance, how her team maintains nearly perfect retention, and why strong processes create consistency for both employees and clients. Tevia also discusses her client touchpoint strategy inspired by the Disney Institute, and her vision for future expansion through acquisitions.

Send us a textMiguel Armaza sits down with René Lacerte, founder and CEO of Bill, one of the fintech industry's most successful and enduring leaders. From building PayCycle in the 1990s to now leading a publicly-traded company powering the “Fortune 5 Million”—the SMBs that are the backbone of America—René brings nearly three decades of hands-on experience in financial operations, product innovation, and organizational culture.In this episode, René shares his singular journey, starting with childhood influences from a family steeped in entrepreneurship and jazz music, and moving through decades of building for small and mid-sized businesses. He dives deep into why serving SMBs is both uniquely challenging and vital for communities, and reveals how Bill processes over a trillion dollars annually for nearly half a million clients across the US, in partnership with more than 9,000 accounting firms.René also shares rapid-fire insights on metrics he obsesses over (customer happiness and escalations), the importance of deep networks for founder success, and why investing in culture is the ultimate bet for long-term company excellence.A must-listen for founders, fintech builders, and anyone passionate about the future of entrepreneurship, financial technology, and the creative power of small businesses.Timestamped Overview00:00 Intro & René Lacerte's Background04:41 Piano passion and perseverance07:34 Dreaming of Wyntons Talent11:52 SMBs community and identity16:15 Entrepreneurship Requires Growth and Accountability18:39 Being present and appreciating20:11 Tech inspiration for SMBs25:37 Scorecards Over Job Descriptions29:47 AI Enhancing Creativity and Impact33:09 Touchless Workflow Automation35:38 Trust, data, and fintech success39:07 Financial ecosystem and acquisitions41:39 Embracing healthy workplace conflict45:42 The Power of Networking48:54 Celebration honors collective effort51:48 The lasting impact of gratitudeWant more podcast episodes? Join me and follow Fintech Leaders today on Apple, Spotify, or your favorite podcast app for weekly conversations with today's global leaders that will dominate the 21st century in fintech, business, and beyond.Do you prefer a written summary? Check out the Fintech Leaders newsletter and join ~85,000+ readers and listeners worldwide!Miguel Armaza is Co-Founder and General Partner of Gilgamesh Ventures, a seed-stage investment fund focused on fintech in the Americas. He also hosts and writes the Fintech Leaders podcast and newsletter.Miguel on LinkedIn: https://bit.ly/3nKha4ZMiguel on Twitter: https://bit.ly/2Jb5oBcFintech Leaders Newsletter: bit.ly/3jWIp

The first installment of the deeper examination of Charles Sumner's life begins with his early years, including his close relationships with Henry Wadsworth Longfellow and Samuel Gridley Howe. Research: "Sumner, Charles (1811-1874)." Encyclopedia of World Biography, Gale, 1998. Gale Academic OneFile, link.gale.com/apps/doc/A148425674/GPS?u=mlin_n_melpub&sid=bookmark-GPS&xid=95485851. Accessed 31 Oct. 2025. “Roberts v. City of Boston, 5 Cush. 198, 59 Mass. 198 (1849).” Caselaw Access Project. Harvard Law School. https://case.law/caselaw/?reporter=mass&volume=59&case=0198-01 “The Prayer of One Hundred Thousands.” https://www.senate.gov/artandhistory/history/resources/pdf/PrayerofOneHundredThousand.pdf Alexander, Edward. “The Caning of Charles Sumner.” Battlefields.org. 3/6/2024. https://www.battlefields.org/learn/articles/caning-charles-sumner Beecher, Henry Ward. “Charles Sumner.” Advocate of Peace (1847-1884) , MAY, 1874. Via JSTOR. https://www.jstor.org/stable/27905613 Berry, Stephen and James Hill Welborn III. “The Cane of His Existence Depression, Damage, and the Brooks–Sumner Affair.” Southern Cultures , Vol. 20, No. 4 (WINTER 2014). Via JSTOR. https://www.jstor.org/stable/10.2307/26217562 Boston African American National Historic Site. “Abiel Smith School.” https://www.nps.gov/boaf/learn/historyculture/abiel-smith-school.htm Boston African American National Historic Site. “The Sarah Roberts Case.” https://www.nps.gov/articles/the-sarah-roberts-case.htm Child, Lydia Maria. “Letters of Lydia Maria Child.” Houghton, Mifflin and Company. 1883. https://archive.org/details/lettersoflydiam00chil Commonwealth Museum. “Roberts v. The City of Boston, 1849.” https://www.sec.state.ma.us/divisions/commonwealth-museum/exhibits/online/freedoms-agenda/freedoms-agenda-8.htm Frasure, Carl M. “Charles Sumner and the Rights of the Negro.” The Journal of Negro History , Apr., 1928, Vol. 13, No. 2 (Apr., 1928). Via JSTOR. https://www.jstor.org/stable/2713959 Gershon, Livia. “Political Divisions Led to Violence in the US Senate in 1856.” JSTOR Daily. 1/7/2021. https://daily.jstor.org/violence-in-the-senate-in-1856/ History, Art and Archives. “South Carolina Representative Preston Brooks’s Attack on Senator Charles Sumner of Massachusetts.” U.S. House of Representatives. https://history.house.gov/Historical-Highlights/1851-1900/South-Carolina-Representative-Preston-Brooks-s-attack-on-Senator-Charles-Sumner-of-Massachusetts/ Longfellow House Washington's Headquarters National Historic Site. “An Era of Romantic Friendships: Sumner, Longfellow, and Howe.” https://www.nps.gov/articles/an-era-of-romantic-friendships-sumner-longfellow-and-howe.htm Lyndsay Campbell; The “Abolition Riot” Redux: Voices, Processes. The New England Quarterly 2021; 94 (1): 7–46. doi: https://doi.org/10.1162/tneq_a_00877 Mahr, Michael. “Sumner vs. Cane.” National Museum of Civil War Medicine. 5/24/2023. https://www.civilwarmed.org/sumner-vs-cane/ Meriwether, Robert L. “Preston S. Brooks on the Caning of Charles Sumner.” The South Carolina Historical and Genealogical Magazine , Jan., 1951, Vol. 52, No. 1 (Jan., 1951). Via JSTOR. https://www.jstor.org/stable/27571254 Mount Auburn Cemetery. “Charles Sumner (1811-1874): U.S. Senator, Abolitionist, & Orator.” https://mountauburn.org/notable-residents/charles-sumner-1811-1874/ National Park Service. “Charles Sumner and Romantic Friendships.” https://www.nps.gov/articles/000/charles-sumner-and-romantic-friendships.htm Potenza, Bob. “Charles Sumner.” West End Museum. https://thewestendmuseum.org/history/era/west-boston/charles-sumner/ Ruchames, Louis. “Charles Sumner and American Historiography.” The Journal of Negro History , Apr., 1953, Vol. 38, No. 2 (Apr., 1953). https://www.jstor.org/stable/2715536 Senate Historical Office. “Senate Stories | Charles Sumner: After the Caning.” United States Senate. 5/4/2020. https://www.senate.gov/artandhistory/senate-stories/charles-sumner-after-the-caning.htm Sinha, Manisha. “The Caning of Charles Sumner: Slavery, Race, and Ideology in the Age of the Civil War.” Journal of the Early Republic , Summer, 2003, Vol. 23, No. 2 (Summer, 2003). Via JSTOR. https://www.jstor.org/stable/3125037 Sumner, Charles. “Barbarism of Slavery.” 6/4/1860. https://dotcw.com/documents/barbarism_of_slavery.htm Sumner, Charles. “Freedom National; Slavery Sectional.” 8/26/1852. https://en.wikisource.org/wiki/Freedom_National;_Slavery_Sectional Sumner, Charles. “The equal rights of all.” Washington, Printed at the Congressional globe office. 1866. https://archive.org/details/equalrightsofall00sumn Tameez, Zaakir. “Charles Sumner: Conscience of a Nation.” Henry Holt and Co. 2025. United States Senate. "The Crime Against Kansas.” https://www.senate.gov/artandhistory/history/minute/The_Crime_Against_Kansas.htm United States Senate. “REPORT.” 5/28/1856. https://www.senate.gov/artandhistory/history/resources/pdf/SumnerInvestigation1856.pdf United States Senate. “The Caning of Senator Charles Sumner.” https://www.senate.gov/artandhistory/history/minute/The_Caning_of_Senator_Charles_Sumner.htm Various, “Southern Newspapers Praise the Attack on Charles Sumner,” SHEC: Resources for Teachers, accessed October 31, 2025, https://shec.ashp.cuny.edu/items/show/1548. See omnystudio.com/listener for privacy information.

Send us a textThis week we will be talking about the Compliance Declaration Statements now required under the Building Regulations and Building Safety Act. This episode content meets PC3 - Legal Framework & Processes of the Part 3 Criteria.Resources from today's episode:Websites:https://www.riba.org/work/insights-and-resources/professional-features/mythbusting-what-do-architects-need-to-know-about-compliance-declarations/https://www.gov.uk/guidance/preparing-information-for-a-building-control-approval-applicationThank you for listening! Please follow me on Instagram @part3withme for weekly content and updates or contact me via email me at part3withme@outlook.com or on LinkedIn. Website: www.part3withme.comJoin me next week for more Part3 With Me time.If you liked this episode please give it a rating to help reach more fellow Part3er's!Support the show

Get more value from the technology you already own. It's Not Just the NumbersWith Penny Breslin and Damien GreatheadFor CPA TrendlinesWhen accountants and bookkeepers talk about building a scalable, profitable firm, the conversation often jumps straight to technology. Which workflow app is best? Should we move payroll into a dedicated platform? Is our practice management system due for an upgrade? But as Penny Breslin and Damien Greathead emphasize in the latest episode of It's Not Just the Numbers, software is only as good as the processes that support it. Without consistent policies and documented procedures, even the most advanced tech stack will fail to deliver efficiency or profitability.  MORE Penny Breslin and Damien Greathead | MORE Advisory & Consulting | BUY "It's Not Just the Numbers" This lesson is especially crucial for firms offering Client Advisory Services (CAS). Advisory work depends on reliable, timely data and standardized outputs. If every accountant on the team closes the books differently, it doesn't just create inefficiency; it undermines the consistency and trust that clients rely on. 

The Prophets (a.s) (S2) The soil was placed between Makkah and Ta'if, at Nu'maan. Processes occurred. When it was fit for human form, it was taken to Paradise. Abdullah Ibn Umar رضي الله عنهم: “Allah سُبْحَانَهُ وتَعَالَى created 4 things with His Hand; The Arsh, the pen, the Garden of Eden and Adam (a.s). The rest of creation, He سُبْحَانَهُ وتَعَالَى said Kun Faya Koon”. Adam (a.s) was not created overnight. Time being taken to create Adam (a.s) was to show honour to him (a.s).

In Episode 6.2 of The CEO Podcast limited-run reboot series, Leadership at the Crossroads, hosts Vince Moiso and Scott De Long, Ph.D., examine the resurgence of the command-and-control leadership style in today's supercharged economic and political climate. They frame the issue as a common reaction to pressures such as inflation, tariffs, and AI disruption conditions that tempt even seasoned leaders to revert to top-down directives. Vince reflects on his personal evolution from a harddriving, authoritarian approach to a more principled, people-centered model influenced by Stoic philosophy (e.g., Ryan Holiday's work) and his experiences coaching youth sports. Scott underscores the drawbacks of command-and-control: while it can deliver short-term execution, it erodes culture, stifles development, and risks producing the next generation of jerk managers. They argue for data-informed, collaborative decision making that empowers people and sustains performance over time. Both acknowledge there are narrow circumstances where decisive command is warranted—true emergencies (fire in the building) or moments when time is genuinely of the essence. Even then, they recommend anchoring decisions in clear processes (e.g., routing major choices through a single function like finance), aligning actions with a shared vision, and practicing self-reflection; are you stressed, or is the business stressed? The episode closes with a call to choose what's best for the organization (us) over what's easiest for the leader (me). Key Takeaways Command-and-control can drive short-term results but damages culture and long-term performance. Use decisive top-down leadership sparingly—primarily for true emergencies or when time is critical. Sustainable leadership pairs clear processes and shared vision with empowerment, reflection, and data-informed decisions. Key Insights Economic/political pressure often triggers regression to top-down behaviors even in progressive cultures. Personal evolution as a leader may require unlearning early models (e.g., sports-style toughness coaching). Stoic practices (control your response, not external events) help leaders avoid reactive overreach. Command-and-control excels at speed and clarity, but undermines autonomy, development, and trust. Culture built on development (not just training) yields higher productivity, empowerment, and retention. Data-informed, collaborative decisions create buy-in and better execution across functions. Processes can prevent panic leadership (e.g., routing big decisions through finance or another gatekeeper). Leaders should ask: Is this choice better for me or better for us (the whole organization)? Self-check under pressure: Are you stressed personally, or is the business actually stressed? Revisit and align with a near-term vision (35 years) so decisions support strategic direction. Connect: Scott De Long, Ph.D. & Lead2Goals Instagram: @scottdelongphd @lead2goals.com LinkedIn: @scottdelongphd Web: lead2goals.com Email: scott@lead2goals.com Books: I Thought I Was A Leader You Win Again, Jack (New for 2025!) Vince Moiso & Vis Business Group Instagram: @visbiz.us LinkedIn: @vincentmoiso Web: visbiz.us Email: vince@visbiz.us Books How to Survive in the Wilderness The CEO Podcast Instagram | @theceopodcast LinkedIn | @the-ceo-podcast Facebook | @theceopodcast

Episode 119: This week, Kyle Van Pelt talks with Eric Kittner, CEO and Chairman of the Board at Moneta Group. Eric began his career at Arthur Andersen and RubinBrown before joining Moneta in 2003. Since becoming Managing Partner in 2018, Eric has led Moneta through a period of remarkable growth, expanding from a single Midwest office to multiple national markets and more than doubling its AUM.  Eric talks with Kyle about Moneta's comprehensive service model and how they've operationally mastered the 'quarterback' role for clients. He also shares the firm's geographic growth strategy and the importance of in-office culture for developing the next generation of advisors. From tax strategy to tech adoption to developing next-gen talent, Eric reveals what it really takes to grow a firm that never loses its human touch. In this episode: (00:00) - Intro (03:11) - Eric's money moment (05:33) - Lessons from Arthur Andersen: culture, training, and crisis opportunity (08:10) - How tax strategy shapes Moneta's approach to serving clients (09:09) - Building a truly comprehensive service model (11:39) - Why Moneta has never taken private equity money (13:43) - Moneta's intentional growth strategy: Go deep, not wide (16:16) - What makes a perfect cultural and business fit for Moneta partnerships (20:50) - Growing next-gen talent through flexibility and connection (25:11) - Recruiting vs. developing future advisors (30:30) - How Moneta leverages technology (33:40) - The biggest tech drag on the advisor experience (36:31) - Eric's outlook on the future of wealth management (40:57) - What makes one RIA different from another (44:01) - Eric's Milemarker Minute Key Takeaways Independence is not just a label—it's a mindset. Whether you're solo or part of a large firm, true independence comes from making decisions that align with your clients' best interests, not outside pressures or short-term gains. Culture is a foundation. Processes and tech can be copied. Culture can't. The way your team behaves when no one's watching determines how clients experience your firm. Intentional growth leads to sustainable success. It's easy to chase expansion or new tech for the sake of momentum. The best leaders grow deliberately, aligning every move with purpose, people, and long-term vision. Technology should create time. Use tools that simplify and elevate human connection, not replace it. The future of advice belongs to firms that blend empathy with efficiency.  Quotes "To us, culture is not a mythical figure. Culture is the total of your behavior on a day-to-day basis." ~ Eric Kittner "We've been very intentional about doing what we do really well, being that quarterback, providing that advice, and coordinating the resources." ~ Eric Kittner "The title on your business card is what it is. When a client reaches out to you, that's when you are their advisor." ~ Eric Kittner Links  Eric Kittner on LinkedIn Moneta Group Andersen Outliers: The Story of Success Leaders Eat Last Connect with our hosts Milemarker.co Kyle on LinkedIn Jud on LinkedIn Subscribe and stay in touch Apple Podcasts Spotify YouTube Produce game-changing content with Turncast Turncast helps your company grow by producing top-quality content and fostering transformative conversations. We specialize in content generation, podcasting, digital strategy, and audience growth for fintech and financial services companies. Learn more at Turncast.com.

278 - Revolutionizing Midterm Rentals and Beyond with Abi Horton   Join hostess Jen Josey on REIGN – the Real Estate Investor Growth Network Podcast – as she sits down with Abi Horton, real estate investor and founder of Aros, a midterm rental platform connecting traveling professionals, insurance housing, and relocation tenants with real estate investors offering furnished midterm rentals.   In this episode, Jen and Abi break down how to invest in midterm rentals, what makes midterm rental investing different from short-term rentals and long-term rentals, and how investors can create consistent cash flow with 30+ day furnished rentals. Abi shares the story behind building Aros and how the platform helps match temporary housing needs with investors looking to maximize rental income and reduce vacancy.   You'll hear actionable strategies for managing midterm rentals, setting up dynamic pricing, handling insurance and security deposits, and building strong relationships with agents, adjusters, and other key players in the real estate investing and temporary housing space. Abi also dives into systems for success, personal development, and how to define success as a real estate investor in a competitive market.   Whether you're a new real estate investor or a seasoned investor looking to diversify your portfolio, this episode is packed with midterm rental tips, real estate investing strategies, and practical advice you can implement right away. Timestamps & Key Topics: 00:00 – Introduction to REIGN and host Jen Josey 01:00 – Today's topic: Real estate taxes, write-offs, and deductions for investors 03:24 – Meet Abi Horton, founder of Aros midterm rental platform 08:24 – Midterm rentals vs. short-term rentals: Key differences for investors 19:12 – Challenges and wins in building Aros and scaling a midterm rental platform 22:29 – The power of reciprocity and relationship-building in real estate 23:04 – Navigating the real estate investing industry and standing out as an investor 25:34 – Dynamic pricing strategies for midterm rentals and maximizing cash flow 27:38 – Handling insurance claims, security deposits, and tenant expectations 31:16 – Future goals and aspirations for Aros and midterm rental growth 34:09 – Advice, mindset, and personal development for real estate investors 36:32 – Systems for success: Processes, tools, and automation for investors 38:36 – Defining success in real estate investing and final thoughts   Abi Horton is the founder of Aros, a platform designed to connect people that need housing with the people that have housing. As a real estate investor and entrepreneur, Abi built a business building relationships with relocation companies and businesses that need temporary housing and connecting them with her real estate network. Now Aros will bring more opportunities to more people. Built by a real estate investor for real estate investors. Abi is passionate about creating efficient housing opportunities and building meaningful industry relationships. Social Media Links: Instagram:https://www.instagram.com/theabihorton?igsh=MThuczh6ZzI1NWI3YQ== LinkedIn: https://www.linkedin.com/in/abihorton/ Aros Facebook page: https://www.facebook.com/share/g/1EwzJ17ykA/?mibextid=wwXIfr Website: https://www.stayaros.com/   To learn more about Jen Josey, visit https://www.therealjenjosey.com/ To join REIGN, visit https://www.reignmastermind.com/ Stuff Jen Josey Loves: https://www.reignmastermind.com/resources Buy Jen Josey's Book: From Beginner to Badass: https://a.co/d/bstKlby Interested in growing your rental portfolio with Jen as your coach? Check out Rental Property Pro: https://rentalproppro.com/booking?am_id=reign

In this episode, Kristina McMillan, Executive in Residence at Scale Venture Partners, shares what she's seeing across Scale's portfolio when it comes to AI adoption in revenue teams. From the rise of the go-to-market engineer to the three levels of AI maturity, Kristina breaks down what's working, what's hype, and why RevOps needs to lead with strategy, not just tools. We also get into AI's real impact on metrics like ARR per employee, the role of internal AI hackathons, and how top teams are choosing between building and buying. If you're feeling overwhelmed by the pace of change, this episode will give you clarity and a tactical playbook.

What does it really take to grow a recruiting business to $300M, scale contract staffing revenue, and execute a profitable exit—while keeping your team together? In this high-impact episode of The Elite Recruiter Podcast, host Benjamin Mena sits down with industry veteran Jon Davis, who reveals the exact strategies that turned his firm into one of the most successful staffing organizations in the country. Whether you're running a solo desk or scaling an agency, this episode is your roadmap to recurring revenue, massive valuation, and building a business buyers fight to acquire.

A lean funding environment has changed how biotechs approach workforce organization and executive hiring. Searches are becoming more targeted and intentional, and accountability–both for employers and candidates–is high. In this episode of Denatured, Leslie Loveless of Slone Partners describes how biotechs should approach building their executive teams, working with boards and investors to make decisions that will enable growth. She also discusses how the search and hiring processes has changed for both employers and candidates.This episode is presented in partnership with Slone Partners. HostChantal Dresner, Vice President of Marketing, BioSpaceGuestLeslie Loveless, Co-CEO and Managing Partner, Slone PartnersDisclaimer: The views expressed in this discussion by guests are their own and do not represent those of their organizations.

Here's an experienced scientist who thinks YOU should have the power to settle the question of design in nature, not the scientific experts. Why? Because the majority of scientific authorities are committed scientific materialists, a view that hinders unbiased scientific inquiry by forbidding explanations outside the material realm. On this ID The Future, host Andrew McDiarmid concludes his conversation with recently retired bio-scientist Dr. Michael Kent. In Part 2, Dr. Kent continues to unpack the scientific discoveries of the last century that have changed the debate over design in nature and made materialism an increasingly irrational view of the history of life and the universe. This is Part 2 of a two-part conversation. Source

Newly promoted and still stuck in "super-doer" mode? Here's how to rebalance control, culture, and delegation so the whole team scales—safely and fast.  Why do new managers struggle when they're promoted from "star doer" to "leader"? Because your brain stays in production mode while your job has shifted to people, culture, and systems. After promotion, you're accountable not only for your own KPIs but for the entire team's outcomes. It's tempting to cling to tasks you control—dashboards, sequencing, reporting—because they're tangible and quick wins. But 2025 leadership in Japan, Australia, the US, and Europe demands more: setting strategy, articulating vision, and developing capability. The pivot is psychological—move from "I produce" to "I enable production," or you'll cap growth and burn out. Do now: List your top five "leader-only" responsibilities and five tasks to delegate this week; schedule handovers with owners and dates.  Mini-summary: New leaders fail by over-doing; succeed by re-wiring attention from personal output to team capability. What's the practical difference between managing processes and leading people? Managers ensure things are done right; leaders ensure we're doing the right things—and growing people as we go.Processes secure quality, timeliness, budget discipline, and compliance. Leadership adds direction: strategy, culture, talent development, and context setting. Across sectors—manufacturing in Aichi, B2B SaaS in Seattle, retail in Sydney—over-indexing on process alone turns humans into "system attachments," stifling initiative and innovation. Over-indexing on people without controls risks safety, regulatory breaches, and inconsistent delivery. The art is dynamic dosage: tighten or loosen controls as competency, risk, and stakes shift. Do now: For each workflow, rate "risk" and "competency." High risk/low competency → tighter checks; low risk/high competency → more autonomy.  Mini-summary: Processes protect, people propel; leaders tune both based on risk and capability. How much control is "just enough" without killing initiative or risking compliance? Use the guardrail test: prevent safety/compliance violations while leaving room for stretch, accountability, and growth. Post-pandemic supply chains, ESG scrutiny, and Japan's regulator expectations mean leaders can't "set and forget." Too few checks invite fines—or jail time for accountable officers; too many checks create Theory X micromanagement that freezes learning. Borrow from Toyota's jidoka spirit: stop the line when risk spikes, but otherwise let teams problem-solve. In SMEs and startups, standardise the critical few controls (safety, security, data) and keep the rest principle-based to preserve speed. Do now: Write a one-page "controls charter" listing non-negotiables (safety, compliance) and "managed freedoms" (experiments, pilots, scope to improve).  Mini-summary: Guardrails first, freedom second—enough control to stay legal and safe, enough autonomy to develop people. How do I stop doing my team's work and start scaling through delegation? Delegate outcomes, not chores—and accept short-term pain for long-term scale. Many first-time managers keep their player tasks because they distrust others or fear being accountable for mistakes. That works for a quarter, not a year. By FY2026, targets rise while your personal capacity doesn't. Multinationals from Rakuten to Siemens train leaders to assign the "what" and "why," agree on milestones and quality criteria, then coach on the "how." Expect a temporary dip as skills climb; measure trajectory, not perfection. Do now: Pick two tasks you still hoard. Define success, constraints, and checkpoints; delegate by Friday, then coach at the first checkpoint.  Mini-summary: Let go to grow; specify outcomes and coach to capability. How can I balance micro-management and neglect in day-to-day leadership? Replace "hovering" and "hands-off" with scheduled, high-leverage follow-up. Micromanagement announces low trust; neglect announces low care. Instead, run structured check-ins: purpose, progress, problems, pivots. In regulated environments (banks, healthcare, manufacturing), confirm evidence of controls; in creative or GTM teams, probe learning, experiments, and customer signals. Across APAC, leaders who share decision frameworks (RACI/DACI; risk thresholds; escalation paths) cut rework and surprise escalations. Do now: Implement a weekly 20-minute "PPP" per direct report—Progress (facts), Problems (risks), Pivots (next choices)—with artefacts attached in advance.  Mini-summary: Neither smother nor ignore—use predictable, evidence-based check-ins to align and de-risk. When should leaders "lead from the front" versus "get out of the way"? Front-load leadership in ambiguity; step back once clarity, competence, and controls exist. In crises, new markets, or safety-critical launches, visible, directive leadership calms noise and sets pace (think: first 90 days of a turnaround or a factory start-up). As routines stabilise, flip to servant leadership: remove blockers, broker resources, and celebrate small wins. In Japan, Nemawashi-style groundwork before meetings accelerates execution; in the US and Europe, crisp owner-dated action registers keep speed without rework. The best leaders oscillate based on context, not ego. Do now: For each initiative, label its phase (Explore/Build/Run). Explore = lead hands-on; Build = co-pilot; Run = empower with audits.  Mini-summary: Lead hard in fog; empower once the road is clear and guardrails hold. Conclusion: your real job is capability, culture, and controlled freedom Great organisations don't trade people for process or vice-versa—they orchestrate both. As of 2025, the winners grow leaders who tune controls to risk, develop people faster than targets rise, and delegate outcomes with smart follow-up. Stop carrying the team on your back. Build a team that carries the work—safely, compliantly, and proudly.  Optional FAQs Is micromanagement ever right? Only for high-risk, low-competency tasks; use it briefly, with a plan to taper. What if my team is slower than me? That's normal initially; coach cadence and quality, not perfection. How do I avoid regulator trouble? Document controls, evidence checks, and incident response paths; audit monthly. What do I say to ex-peers I now manage? Reset expectations: new role, shared goals, clear decision rights, and escalation routes.  Next steps for leaders/executives Write your one-page controls charter and review it with Legal/Compliance. Convert two "player" tasks into delegated outcomes this week. Install weekly PPP check-ins with artefacts attached in advance. Map each initiative to Explore/Build/Run and adjust your involvement accordingly.  Author Credentials Dr. Greg Story, Ph.D. in Japanese Decision-Making, is President of Dale Carnegie Tokyo Training and Adjunct Professor at Griffith University. He is a two-time winner of the Dale Carnegie "One Carnegie Award" (2018, 2021) and recipient of the Griffith University Business School Outstanding Alumnus Award (2012). As a Dale Carnegie Master Trainer, Greg is certified to deliver globally across all leadership, communication, sales, and presentation programs, including Leadership Training for Results. He has written several books, including three best-sellers — Japan Business Mastery, Japan Sales Mastery, and Japan Presentations Mastery — along with Japan Leadership Mastery and How to Stop Wasting Money on Training. His works have been translated into Japanese, including Za Eigyō (ザ営業), Purezen no Tatsujin (プレゼンの達人), Torēningu de Okane o Muda ni Suru no wa Yamemashō (トレーニングでお金を無駄にするのはやめましょう), and Gendaiban "Hito o Ugokasu" Rīdā (現代版「人を動かす」リーダー). Greg also publishes daily business insights on LinkedIn, Facebook, and Twitter, and hosts six weekly podcasts. On YouTube, he produces The Cutting Edge Japan Business Show, Japan Business Mastery, and Japan's Top Business Interviews. 

In this clarifying episode, Rion Westfall, Founder of 537bd, shares how to hunt internal revenue patterns and scale without chaos. If you struggle with unclear messaging and profit erosion, you won't want to miss it.You will discover:- How to answer “What do you do?” in seven seconds with power- Why continual evaluation beats more processes for margin growth- What deep questions unlock control over your revenueThis episode is ideal for for Founders, Owners, and CEOs in stage 5 of The Founder's Evolution. Not sure which stage you're in? Find out for free in less than 10 minutes at https://www.scalearchitects.com/founders/quizRion Westfall has spent years working across 15 countries and founding nine companies, gaining a deep understanding of how businesses operate on a global scale. Throughout his travels, he frequently conducted independent audits and operational evaluations, uncovering a recurring truth — while people, processes, and equipment may differ, the underlying patterns of business success remain remarkably similar. Driven by this discovery, Rion developed a specialized program centered on identifying and leveraging these internal patterns — the key to achieving scalability for small and mid-sized businesses.Want to learn more about Rion Westfall's work at 537bd? Check out his website at https://www.537bd.com/ or connect with him on LinkedIn at https://www.linkedin.com/in/rion-westfall-own-your-revenue-business/Mentioned in this episode:Take the Founder's Evolution Quiz TodayIf you're a Founder, business owner, or CEO who feels overworked by the business you lead and underwhelmed by the results, you're doing it wrong. Succeeding as a founder all comes down to doing the right one or two things right now. Take the quiz today at foundersquiz.com, and in just ten questions, you can figure out what stage you are in, so you can focus on what is going to work and say goodbye to everything else.Founder's Quiz

Healthy workplaces don't just look good. They feel good too. In fact, that's more important. Your people are relying on you to facilitate their fulfillment. No pressure.

In this special episode ahead of January's Masterclass in Charlotte, The Leadership Advantage, host Jamie Falasz sits down with returning guest Cary Smith, CEO of Done Desk, an in-demand featured speaker at the event. Cary shares a preview of his session focused on transforming practice operations through repeatable, predictable, and efficient systems that not only manage risk, but improve performance and accountability. Tune in for a sneak peek on his session highlights such as:  Identifying and documenting key workflowsThe importance of building scalable processes to reduce risk and errorReal-world strategies for improving operational consistencyRisk management and how to safeguard against costly mistakesWhether you're leading a multi-location dental group or just starting to scale, an owner or associate, Cary's insights offer a platform and clear roadmap to operational excellence. REGISTER FOR THE MASTERCLASS HERE 

Would you like access to our advanced agency training for FREE? https://www.agencymastery360.com/training Would you say your agency is truly profitable? Take a closer look and assess its structure, systems, and tools through the lens of business maturity. You may find you're still in the chaos stage, in need of structure and vision. Running an agency often starts with passion and talent, but keeping it running smoothly takes systems, leadership, and a strong operational backbone. This operational maturity doesn't happen overnight. As today's featured guest knows well, it's a process of reflection, restructuring, and relentless improvement. Harv Nagra is the Head of Brand Communications at Scoro and host of The Handbook: The Operations Podcast, where he explores how agencies and consultancies build scalable, profitable operations. As someone who has spent his career at the intersection of creativity, consultancy, and operations, he'll discuss the key stages of agency growth, the pitfalls of immature operations, and the leadership mindset required to scale sustainably. In this episode, we'll discuss: Understanding the agency maturity model. Evolving your agency from chaos to clarity. Growing your leadership to create framework. Data and the path to predictability. Subscribe Apple | Spotify | iHeart Radio Sponsors and Resources E2M Solutions: Today's episode of the Smart Agency Masterclass is sponsored by E2M Solutions, a web design, and development agency that has provided white-label services for the past 10 years to agencies all over the world. Check out e2msolutions.com/smartagency and get 10% off for the first three months of service. Why Most Agency Founders Aren't Natural Operators Harv has been in the agency space for most of his career, working in marketing and design, and, although he currently works as Brand Communicator for Scoro, he keeps his finger on the pulse of the industry via his podcast The Handbook, where he talks to owners about running great agencies and consultancies. After speaking with so many founders, Harv is aware that operations is often the blind spot for first-time agency owners. They were very good at delivering a service and ended up being an "accidental founder". People start agencies because they're great at marketing, design, or development, not because they planned to manage P&Ls or build operational frameworks. As a result, growth often outpaces structure, and operations fall behind. Early on, these agencies prioritize sales and survival, just trying to land enough business to stay afloat. But as Harv emphasizes, there's a point where founders must transition from doing great work to running a great business. Without operational clarity, even the most talented teams end up winging it, leading to burnout, inefficiency, and missed profit. Understanding the Agency Maturity Model One of Harv's biggest turning points came when his COO introduced him to the concept of a business maturity model. It was an eye-opener. He thought the agency was doing fine, until the framework revealed gaps he didn't even know existed. It showed him that agencies, like people, evolve through stages, from chaotic startups to structured, data-driven organizations. The models vary, but there are usually 5 stages: 1. People challenges 2. process challenges 3. Data and metrics 4. Technology and tools 5. Growth strategy The early stage is where chaos reigns. Processes are tribal, training is informal ("just learn from whoever you sit next to"), and there is no consistent way of working. As the business grows, pockets of best practices emerge, but without unified systems or documentation. The most mature agencies reach a level where processes are standardized, data is reliable, and leaders can make decisions based on insights rather than gut feelings. Unfortunately, only a small percentage of agencies ever get there. From Chaos to Clarity: Building Operational Maturity When Harv stepped into an operations role, his agency was stuck between chaos and maturity. Multiple entities were working in silos with inconsistent tools and workflows. Financial reporting was messy, and onboarding was informal. Everything began to change when they hired a finance director who helped formalize budgeting and systemize financial operations. Together, they redefined how projects were quoted, tracked, and managed, bringing consistency and visibility that had been missing for years. It's a common growing pain for agencies that scale faster than their systems. As Jason recalls, before implementing time tracking, he believed all clients were profitable. The data told a different story: 60% of projects were actually losing money. That realization forced him to fix pricing, reposition the agency, and rethink sales and operations from the ground up. The Leadership Shift: From Fighting Fires to Frameworks Many agency owners reach a ceiling because they're still running their business as they did in the early days. As he moved up the ladder, Harv and his team tried to get the agency's leadership team to realize they were spread too thin, with each senior leader juggling multiple internal roles alongside client work. Once leadership saw the problem, the real work began; creating clarity, documenting systems, and assigning accountability. The key here was clarity, so Harv and this finance director documented everything from budgeting to time tracking, to reporting and resourcing. It was a huge leap in maturity and it consolidated when the founders brought an interim COO who audited operations, restructured the organization, and helped senior leaders focus on strategic leadership instead of firefighting. Finally, there was a clear understanding of where the agency is going, who it serves, and how it operates. Without that, leaders end up managing chaos rather than building growth. Data, Tools, and the Path to Predictability As Harv's agency matured, the next challenge was data and technology. Their systems were outdated, and reporting was cumbersome. Upgrading their tech stack allowed them to collaborate across borders, manage multiple entities, and gain visibility into key metrics like capacity and revenue forecasting. This shift toward being data-driven enabled proactive decision-making instead of reactive problem-solving. Alongside technology, restructuring played a key role. The agency had to make tough decisions about team composition, ensuring the right people were in the right seats. As Harv put it, "Just because someone's been there from the beginning doesn't mean they're the right fit for the next phase." It's a difficult but necessary mindset for sustainable growth. Letting Go — The Hardest Step in Agency Maturity For founders,  growth means letting go. Letting go of old habits, outdated systems, and sometimes even long-time team members. Many owners treat their agency like a baby, and it's a mistake. When leaders cling too tightly, they become the bottleneck. True maturity happens when they can trust the team, delegate decisions, and focus on leading rather than managing. As Harv summarized, agencies should think of themselves less like families and more like sports teams where each player has a role, and the lineup changes as the game evolves. The goal isn't comfort, it's performance. That's what separates agencies that evolve from those that plateau. Do You Want to Transform Your Agency from a Liability to an Asset? Looking to dig deeper into your agency's potential? Check out our Agency Blueprint. Designed for agency owners like you, our Agency Blueprint helps you uncover growth opportunities, tackle obstacles, and craft a customized blueprint for your agency's success.

Recently, the National Roller Coaster Museum was a topic of conversation in theme park internet circles - specifically when they held a fundraising campaign to raise money to bring four iconic coaster trains to the museum in Plainview, Texas. However, the sentiment was not "Wow, it's awesome that the organization is working to preserve roller coaster history." but rather "Wow. I can't believe this private collection (wrong) is hoarding coasters and will never open to the public (wrong) and it's 100% a scam organization." - (Again, wrong.)Newsflash to the coaster enthusiasts who are somehow also well versed in traditional museum opening timelines and operations. These things take time. They take money. It's not as cut and dry as you might think of "well they have coasters I want to see so let me reenact the Eric Andre fence shaking meme in real life so they'll let me in."This week on the podcast, we're joined by National Roller Coaster Museum & Archives Members Kris Rowberry (Ride Entertainment) & Mark Rosenzweig (3DX Scenic) to talk all things Roller Coaster Museum. History. Donations. Processes. Inspirations. The ideal experience. Teal Team Six. Did we get an opening date? No. Did we get a reason why? Yes. You'll have to listen to find out more. This podcast is brought to you by the one person who fundraised to bring Time Warp to the National Roller Coaster Museum (not really - but if you're out there, we'd love to hear from you.)You can connect with the show by hitting us up on social media @Coaster101: Facebook  |  Twitter  |  Instagram. We also have a website, if you're into that sort of thing: www.coaster101.comAlso, be sure to subscribe to the podcast so you don't miss an episode! And please give us a rating and review wherever you listen, it helps new listeners find us!Find the latest and greatest Coaster101 and theme park-inspired merch at coaster101.com/merchThanks to JMMD Entertainment for providing our theme song. For more on them, check out jmmusicdesign.com.

In Episode 96 of the Digital Velocity Podcast, Erik Martinez welcomes Alane Boyd, co-founder of BiggestGoal.ai, to explore how "agentic AI" is transforming the way businesses automate, scale, and innovate. As a serial entrepreneur and automation expert who has built and sold companies across marketing and technology, Alane has a clear mission: to make workdays easier and help teams focus on what truly drives growth. Alane breaks down what sets agentic AI apart from traditional automation or generative tools like ChatGPT. Instead of relying on constant prompts, these "skilled intern" systems can independently manage workflows—from content production and customer service to data management and training documentation. As Alane explains, "Automation only works when it's built on a process that's already clear and consistent." Throughout the conversation, Alane shares real-world examples of how companies are using AI agents to eliminate busywork and unlock strategic capacity. From podcast production to eCommerce customer support, businesses are freeing up their workload by embedding AI into repeatable tasks. She also explains why documenting processes manually before automating them is critical to avoid magnifying inefficiencies. Listeners will learn: • What "agentic AI" is and how it differs from generative AI tools • How to document and standardize processes before introducing automation • Practical examples of AI agents used in marketing, data, and operations workflows • The risks of data misuse in free AI tools—and how to maintain security through closed-loop systems • Why ongoing AI training and change management are now essential for every organization For all businesses, the message is especially clear: as competitors embrace automation, those who fail to evolve risk being left behind. Alane emphasizes that AI isn't about replacing people—it's about empowering teams to work smarter, reduce burnout, and focus on creative, revenue-driving work. Whether you're leading a marketing department, optimizing operations, or modernizing a service business, this episode provides a playbook for turning AI from a buzzword into a true business advantage.

In this episode of Bridge the Gap, BTG Ambassador and FSLA Board Member Damon Thomas, Senior VP of Operations at Providence Senior Living, joins the show. Damon shares practical insights on smooth senior living operations, leadership evolution, and the importance of culture in smaller, regional organizations. From his “daily alignment” meetings to managing the ever-present “top ten” list, Damon reveals how consistency and intentionality build thriving communities. Sponsored by Aline, NIC MAP, Procare HR, Sage, Hamilton CapTel, Service Master, The Bridge Group Construction and Solinity. Become a sponsor of the Bridge the Gap Network.Produced by Solinity Marketing.Connect with BTG on social media:YouTubeInstagramFacebookTwitterLinkedInTikTokMeet the Hosts:Lucas McCurdy, @SeniorLivingFan Owner, The Bridge Group Construction; Senior Living Construction Renovation, CapEx, and Reposition. Joshua Crisp, Founder and CEO, Solinity; Senior Living Development, Management, Marketing and Consulting.

In this episode of Run the Numbers, CJ Gustafson sits down with Teddy Collins, EVP of Finance at SeatGeek, who helped scale the company from its first in-house finance hire to a tech-forward finance team powering one of the most dynamic businesses in live events. Teddy shares what it was like leading finance through the pandemic when live events went dark overnight, how that period reshaped his approach to forecasting and uncertainty, and how SeatGeek is now using AI and machine learning to enhance planning accuracy and decision-making. He and CJ also dive into how finance can evolve from a cost center to a strategic partner, the toughest manual processes he's eliminated, and where he sees the next big leap in the CFO tech stack. Finally, Teddy opens up about his rapid rise—four promotions in ten years—and offers practical advice on career growth, feedback, and building trust in a world where AI is redefining what “junior” really means.—LINKS:On LinkedIn: https://www.linkedin.com/in/teddycollins/Company: https://seatgeek.com/CJ on X (@cjgustafson222): https://x.com/cjgustafson222Mostly metrics: https://www.mostlymetrics.com—RELATED EPISODES:CFO of FloQast on Why Finance Teams are Data Curators—TIMESTAMPS:(00:00:00) Preview and Intro(00:02:49) Sponsor – Metronome | Mercury | RightRev(00:06:36) Joining SeatGeek and the Early Finance Journey(00:08:05) Managing Finance When Live Events Went Dark(00:10:23) Forecasting Through Uncertainty(00:13:12) Building Systems and Processes from Scratch(00:15:34) Sponsor – Tipalti | Aleph | Fidelity Private Shares(00:18:06) Using AI and Machine Learning in Forecasting(00:22:44) Build vs. Buy: SeatGeek's Tech Philosophy(00:26:31) Turning Finance into a Strategic Partner(00:30:42) Killing Manual Processes and Automating Insights(00:34:55) The Next Big Leap in the CFO Stack(00:38:46) Leading Teams Through Change and Growth(00:42:11) Talent, Tools, and the Future of Finance Roles(00:46:07) Climbing the Ladder: Four Promotions in Ten Years(00:49:50) Career Advice and Earning Trust in Fast-Growing Teams(00:53:16) How AI Is Reshaping the Definition of “Junior”(00:56:22) Lightning Round and Closing Thoughts—SPONSORS:Today's podcast is brought to you by Metronome. You just launched your new AI product. The new pricing page looks great. But behind it? Last-minute glue code, messy spreadsheets, and running ad-hoc queries to figure out what to bill. Customers get invoices they can't understand. Engineers are chasing billing bugs. Finance can't close the books. With Metronome, you hand it all off to the real-time billing infrastructure that just works—reliable, flexible, and built to grow with you. We turn raw usage events into accurate invoices, give customers bills they actually understand, and keep every team in sync in real time. Whether you're launching usage-based pricing, managing enterprise contracts, or rolling out new AI services, Metronome does the heavy lifting so you can focus on your product, not your billing. That's why some of the fastest-growing companies in the world, like OpenAI and Anthropic, run their billing on Metronome. Visit metronome.com to learn more.Mercury is business banking built for builders, giving founders and finance pros a financial stack that actually works together. From sending wires to tracking balances and approving payments, Mercury makes it simple to scale without friction. Join the 200,000+ entrepreneurs who trust Mercury and apply online in minutes at https://www.mercury.comRightRev automates the revenue recognition process from end to end, gives you real-time insights, and ensures ASC 606 / IFRS 15 compliance—all while closing books faster. For RevRec that auditors actually trust, visit https://www.rightrev.com and schedule a demo.Tipalti automates the entire payables process—from onboarding suppliers to executing global payouts—helping finance teams save time, eliminate costly errors, and scale confidently across 200+ countries and 120 currencies. More than 5,000 businesses already trust Tipalti to manage payments with built-in security and tax compliance. Visit https://www.tipalti.com/runthenumbers to learn more.Aleph automates 90% of manual, error-prone busywork, so you can focus on the strategic work you were hired to do. Minimize busywork and maximize impact with the power of a web app, the flexibility of spreadsheets, and the magic of AI. Get a personalised demo at https://www.getaleph.com/runFidelity Private Shares is the all-in-one equity management platform that keeps your cap table clean, your data room organized, and your equity story clear—so you never risk losing a fundraising round over messy records. Schedule a demo at https://www.fidelityprivateshares.com and mention Mostly Metrics to get 20% off.#RunTheNumbersPodcast #FinanceLeadership #CFOStack #AIForecasting #SeatGeek This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit cjgustafson.substack.com

In this episode, I share a recent experience I had in which I let disempowering thought processes to control me, and the insights I gained from that experience.

Episode 188. Let's break down different types of sensory disturbances to help you understand the variations of normal sensory processing and what differences show up in a variety of neurological and psychiatric conditions, including migraines, depression, and schizophrenia. Then, we'll discuss differences in thought processes, such as circumstantiality, and thought content, such as delusions and obsessions.Visit First Line's website and blog: ⁠https://www.firstlinepodcast.comEditing Service for Pre-Med and Medical Students (CV, personal statement, applications): https://www.firstlinepodcast.com/servicesFor a discount on your TrueLearn subscription use ⁠https://truelearn.referralrock.com/l/firstline/⁠ and code firstlineContent on First Line is for educational and informational purposes only, not as medical advice. Views expressed are my own and do not represent any organizations I am associated with.

Kit Krugman, SVP of People and Culture at Foursquare, joins to unpack what it really means to be a systems thinker in people leadership. She explains how to move beyond process for process's sake, design people systems that actually work together, and create the kind of vibrancy that drives both performance and connection. This is a conversation about how to think, not just how to operate—ideal for anyone building or leading modern people functions. Key Takeaways • Systems thinking helps people leaders see the entire ecosystem, not just isolated policies or tools. • Moving from process-driven to principle-driven decisions builds trust and consistency without bureaucracy. • Change management requires deciding between incremental evolution and disruptive redesign—both have a place. • Performance cultures thrive when feedback is continuous, candid, and clearly tied to outcomes. • Measuring "vibrancy" and connection creates a more meaningful signal than traditional engagement metrics. Timestamped Highlights [01:52] What systems thinking really means for people and culture leaders [04:32] Why principles should outweigh policies when designing fair organizations [08:39] How to balance incremental versus disruptive change [13:01] The "post-PIP world" and diagnosing root causes in performance systems [17:12] Reframing engagement as vibrancy—and how words shape culture [25:34] Why people leaders must show strategic value instead of waiting for recognition Memorable Moment "I'm tired of the narrative that HR needs to be recognized as strategic. It's on us to show it—to build the evidence that we're driving massive value." — Kit Krugman Pro Tip If everything feels like it needs a new process, pause and map the system. The issue might not be the process—it might be the underlying philosophy or misaligned signals across your tools, policies, and people. Call to Action If this conversation challenged how you think about people systems, share it with a fellow leader and follow The Talent Tango on Apple Podcasts or Spotify. Every episode explores how people, impact, and technology come together to shape better workplaces.

The blog postHalloween might be about ghosts, zombies, and monsters -- but those same creatures sometimes show up in our organizations all year long. They lurk in old processes, mindless routines, and fear-based management habits. Here's how to spot the spooky stuff in your systems -- and how Lean thinking helps us drive the fear out of improvement.Halloween monsters are fun when they stay in movies. They're less fun when they show up in your workplace.Ghosts of outdated processes.Zombie routines that waste energy.Monsters born of fear and blame.Frankenstein systems cobbled together without purpose.

What's at stake in climate modelling? Professor Tapio Schneider, CalTech, discusses how computational science improves understanding of tail risks and extreme events; why small-scale processes are critical for accurate models; and how finance can better integrate climate data into investments.

In this episode, Jim Gerrish (along with Joel Salatin) walks the pastures and pond banks of Polyface Farm, discussing how to balance grass, water, and livestock in a resilient grazing system. Jim explains how biological timing drives feed quality, why mechanical brush-hogging isn't always worth it, and how to use stock density as your main management lever. Joel reflects on the financial realities of hay-making, customer consistency, and the long-term payoffs of soil recovery and water design. They also explore the ecological lessons behind land recovery—from erosion scars to thriving ponds—and how understanding nature's laws can help graziers make better decisions every day.

Every machine shop relies on outside processes—whether that's heat treating, plating, grinding, or coating. But every time a part leaves your building, your risk profile changes. Quality, timing, and accountability become harder to control. In this episode of MakingChips, the hosts sit down with Charlie Hushek, owner of Phoenix Heat Treating and a newly minted machine shop owner, to unpack what it really takes to manage outside processes like a pro. Charlie's experience on both sides of the fence—running a generational heat-treating company and now owning a machining operation—gives him a rare perspective on what separates smooth partnerships from painful ones. He shares the top mistakes shops make when sending parts out, how to build lasting vendor relationships, and how to turn your outside processes into a seamless extension of your own workflow. The conversation dives deep into practical strategies for planning, communication, and documentation, plus how to handle the inevitable hiccups along the way. From establishing fixed processes to verifying incoming and outgoing inspections, this episode equips manufacturing leaders with the tools they need to reduce risk, improve consistency, and strengthen their supplier relationships. If you've ever lost sleep waiting on a heat-treating order—or had a part fall off a truck—this one's for you. Segments (0:00) Highlights from the Automated Shop Conference and the rise of blue-collar value (3:40) Introducing Charlie Hushek, third-generation owner of Phoenix Heat Treating (5:00) The connection between automation, culture, and building value in acquisitions (7:09) Phoenix Heat Treating's transparency advantage: real-time client portal tracking (8:19) How each added process increases risk, scrap rate, and lead time (10:10) Real-world stories: when parts fall off trucks and lessons learned from it (11:26) Building relationships and setting expectations with outside vendors (12:57) Why “heat treat per print” isn't enough—clarity prevents costly mistakes (15:50) Inviting vendors to planning meetings to align early on risk and tolerance (17:45) The value of educating yourself about heat treating and other outsourced processes (18:27) Treating your vendors like partners—turn them into extensions of your shop (19:36) Relationship-building tips: tours, face-to-face meetings, and yes, donuts (20:31) Drill in on your workholding with SMW Autoblok (21:15) How clear documentation and fixed process numbers can save time and eliminate confusion (26:34) Using ERP systems like ProShop to manage outside processes and supplier specs (27:41) Why outgoing and incoming inspections are critical for accountability (28:57) Handling disputes over damage, missing parts, or quality issues (32:33) How ProShop automates documentation and visual tracking for outside operations (35:03) Liability and how heat treaters manage high-risk, high-value parts (38:28) The importance of empathy when resolving quality issues (39:57) Quoting faster: what information outside vendors need upfront (41:46) The “Hot Potato vs. Baton Pass” analogy—how to work as one unified team (43:40) Why relationship-building directly impacts quoting speed and quality priority (44:31) Eliminate risk by integrating your partners into your process  (46:41) Make sure you meet us at Top Shops 2025! Resources mentioned on this episode Phoenix Heat Treating's transparency advantage: real-time client portal tracking Drill in on your workholding with SMW Autoblok Get 20% off your Top Shops 2025 ticket with code MAK20 Connect with Charlie on LinkedIn  Connect With MakingChips www.MakingChips.com On Facebook On LinkedIn On Instagram On Twitter On YouTube

Today Ryley Wimer of Savannah 7s joins Ashley to share how she built a nationally recognized western-lifestyle brand—without a storefront. We cover her flatlay & hanging photo system, seasonal shoots, simple Pinterest strategy, smart collaborations, and the ops/delegation moves that gave her time back. Plus: branding that sticks, metrics that matter, and lessons learned while growing a business and a family. You'll learn: Website-first CX and automated ordering A repeatable photo workflow that drives conversions How to repurpose shoots across every channel Collabs that deepen brand (not just hype) Ops upgrades (barcodes/bins) and time-saving delegation Join The Boutique Hub 2026 Retail Planner Ryley Wimer & Savannah 7s Website: savannahsevens.com Instagram: @savannah7s --- Ashley Alderson: Instagram     The Boutique Hub: Website | Facebook | Instagram | Pinterest | TikTok | YouTube

How to Build a High-Performing Sales Team in a Founder-Led Business: Insights from Nicholas LoiseFor many small and midsize business owners, sales can be both the engine and the bottleneck of growth. Founder-led sales will only take a company so far before scalability demands process, structure, and leadership. In this episode, host Josh Elledge speaks with Nicholas Loise, Founder of Sales Performance Team, who shares practical strategies for transitioning from founder-driven selling to building a high-performing, self-sustaining sales organization.Building a Scalable Sales SystemNicholas Loise explains that most founders struggle with hiring salespeople because they underestimate how different it is to sell for a small business compared to a large enterprise. Without the backing of a big brand, sales success depends on grit, creativity, and adaptability. He emphasizes that before hiring, founders must document their entire sales process—from prospecting and discovery to objection handling and closing—so new hires have a clear roadmap to follow.Once the playbook is in place, Nicholas recommends hiring two salespeople at once to increase the chances of success, benchmark performance, and encourage healthy collaboration. He also stresses the importance of investing heavily in the first 90 days, creating structured onboarding, shadowing opportunities, and clear milestones to ensure quick ramp-up and retention. Compensation should be simple and transparent, typically a mix of base salary plus commission that motivates results while providing stability during onboarding.Finally, Nicholas discusses how to maintain oversight without micromanaging. Delegating sales effectively requires trust—but also process. Regular reviews, feedback loops, and continuous updates to your playbook keep the system strong. By using objective assessment tools and focusing on cultural fit, founders can build sales teams that scale sustainably and deliver consistent performance long after they've stepped out of the front-line role.About Nicholas LoiseNicholas Loise is the Founder of Sales Performance Team and a seasoned sales strategist who helps founder-led businesses build scalable, high-performing sales teams. With decades of experience in sales leadership, Nicholas specializes in designing sales playbooks, recruiting and onboarding top-performing reps, and aligning compensation structures that drive profitable growth.About Sales Performance TeamSales Performance Team helps $1M–$25M companies transition from founder-led selling to a system-driven sales organization. The firm provides fractional sales leadership, sales team recruitment, onboarding systems, compensation design, and proven frameworks that help founders replace intuition with strategy—and build a sales team that consistently delivers results.Links Mentioned in This EpisodeSales Performance Team WebsiteNicholas Loise LinkedIn ProfileKey Episode HighlightsFounders often struggle to hire sales reps because they underestimate how different small-business selling is from enterprise sales.Documenting your entire sales process—from prospecting to closing—is essential before stepping out of the role.Hiring two salespeople at once improves benchmarking, morale, and retention while reducing hiring risk.Strong onboarding within the first 90 days directly impacts sales performance and long-term success.Keep compensation plans simple, transparent, and performance-driven to attract and retain top...

The Bulletproof Dental Podcast Episode 411 HOSTS: Dr. Peter Boulden DESCRIPTION In this episode of the Bulletproof Dental Practice Podcast, Dr. Peter Boulden explores the parallels between the Entrepreneurial Operating System (EOS) and the Bulletproof Pathway, emphasizing the importance of structure, vision, data, and processes in dental practices. He discusses how dentists often operate in chaos and the need for clarity and systems to achieve fulfillment and success. The conversation highlights the significance of leadership, addressing issues, and creating a culture of accountability within dental teams. TAKEAWAYS Entrepreneurs need more structure, not more ideas. Vision is crucial for clarity in practice. People are the biggest investment in a practice. Data helps measure practice performance effectively. Addressing issues head-on leads to better outcomes. Processes should standardize patient experiences. Traction is about fulfillment and rhythm in practice. Leadership meetings are essential for problem-solving. Creating a culture of accountability enhances team performance. Optimizing practice life involves preserving time, emotion, and money. CHAPTERS 00:00 Introduction to the Bulletproof Pathway 02:27 Understanding the EOS System 05:43 Vision and Clarity in Dentistry 10:02 The Importance of People and Culture 12:27 Data-Driven Decision Making 17:04 Addressing Issues and Implementing Solutions 20:18 Conclusion and Call to Action REFERENCES Traction by Gino Wickman Bulletproof Summit Bulletproof Mastermind  

Want to Start or Grow a Successful Business? Schedule a FREE 13-Point Assessment with Clay Clark Today At: www.ThrivetimeShow.com   Join Clay Clark's Thrivetime Show Business Workshop!!! Learn Branding, Marketing, SEO, Sales, Workflow Design, Accounting & More. **Request Tickets & See Testimonials At: www.ThrivetimeShow.com  **Request Tickets Via Text At (918) 851-0102   See the Thousands of Success Stories and Millionaires That Clay Clark Has Helped to Produce HERE: https://www.thrivetimeshow.com/testimonials/ Download A Millionaire's Guide to Become Sustainably Rich: A Step-by-Step Guide to Become a Successful Money-Generating and Time-Freedom Creating Business HERE: www.ThrivetimeShow.com/Millionaire   See Thousands of Case Studies Today HERE: www.thrivetimeshow.com/does-it-work/  

Want to Start or Grow a Successful Business? Schedule a FREE 13-Point Assessment with Clay Clark Today At: www.ThrivetimeShow.com   Join Clay Clark's Thrivetime Show Business Workshop!!! Learn Branding, Marketing, SEO, Sales, Workflow Design, Accounting & More. **Request Tickets & See Testimonials At: www.ThrivetimeShow.com  **Request Tickets Via Text At (918) 851-0102   See the Thousands of Success Stories and Millionaires That Clay Clark Has Helped to Produce HERE: https://www.thrivetimeshow.com/testimonials/ Download A Millionaire's Guide to Become Sustainably Rich: A Step-by-Step Guide to Become a Successful Money-Generating and Time-Freedom Creating Business HERE: www.ThrivetimeShow.com/Millionaire   See Thousands of Case Studies Today HERE: www.thrivetimeshow.com/does-it-work/