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Businesses are sitting on a gold mine in the vast quantities of data in their organisations, yet most are not yet taking full advantage of the power of artificial intelligence, machine learning and cloud technologies to turn these data repositories into real value. In this episode of the podcast, TechCentral interviews Microsoft South Africa Enterprise and Cloud Business Group lead Johannes "JK" Kanis on how modern technologies can help companies use their data to gain real business insights. In the podcast, Kanis talks about the potential upside for businesses that can get this right - how they can take advantage of modern AI tools to get to grips with their data and start to turn it into something of significant value. Kanis explains how Micosoft's Azure Synapse Analytics offering, which recently became "generally available", can help companies tame their data sets and why he believes the media, telecommunications and insurance industries in South Africa are doing better than others in this area. Also in the podcast, Kanis talks about whether a focus on advanced technology is enough, or whether a cultural change is also needed if companies are going to take full advatntage of AI, ML and cloud. Plus, how does Microsoft South Africa help local companies wanting to take full advantage of the data they own? And how does the Open Data Initiative, founded by Microsoft, SAP and Adobe, help? Don't miss the discussion!
You reached out to us to come on and talk about the world of open source martech and other than knowing that Mautic was an OS automation tool, I didn't really know much else about the space.So I've gotten down some rabbit holes prepping for this episode so pumped to dive in with you today. Why don't we start with the big differences between martech and open source martech.I know that normal software does not include the source code while open source does and modifications and customizations are encouraged, but what does that mean in a martech context? Brian: For me, open source is about control and trust.You have the ability to control how your customer data is handled and where it is stored. We've seen this lead to people taking advantage of more data in their marketing efforts.So then, you can see the code. You can control the data. This leads to trust. Only give the external tools what you want to share. Privacy and compliance get easier. We are talking with lots of medical companies, for example.JT: What's the advantage of this business model, like why make Grouparoo Open source vs. the tried and tested SaaS model?Brian: I don't think the world needs another marktech SaaS solution. There are already thousands of those and yet these problems (integrating tools) persist. So we wanted to do something different. We think that working closer to the engineering level (and making it super easy) will disrupt how these tools get implemented.Because there are so many tools to integrate with, open source will also help us build up those connections. We will actively engage with the more popular ones, but it's exciting to see others interested in contributing connections to the long tail of tools.Finally, there is cost. These SaaS solutions tend to be quite expensive and the incentive structure doesn't line up between the company and the SaaS tool. For example, with Segment you send it a lot of events and more or less get charged per event. Then you pair back what you send. But then, later it turns out that you needed that. Doing all of this and owning that data is great for not only for privacy, flexibility, but also for cost.Phil:Martech today has an awesome article on open source tools, I'll add it in the show notes, but in there, they make the case that the Open source model is not ideal for Martech.The most successful open source projects tend to be developer oriented—developers building tools for other developers, but in this case, the end user is often a marketer. I'm guessing you disagree?Brian:It would certainly seem so.When you want to integrate with Marketo, it's the engineers that do that. I've talked with companies with millions of users that have been paying for Braze for a year and haven't automated anything. I've met marketers that come in as CMO and demand tool X because they like it. A few quarters later, it's more like “I just want to send a cart abandonment email! VPE, whatever you want to use is fine.”I think there is a lot lost when we think of marketers and engineers as separate things and not the organization as a whole. The right thing to do is engage with the engineers that power your marketing tech stack. And meet them where they are. Open source helps with that.If we can get the engineers excited about setting up the right architecture in an open way, then it will be easier to get more data later to existing and new tools.JT: Couple years ago Acquia acquired Mautic. They said in their press release that it was the start of a new generation of open source communities and projects to reinvent the martech stack. Do you see an evolution of open source tools in the automation space?Brian: Mautic was an ambitious project to do everything - to replace the tools you are using now. The evolution is about more target solutions.A notable one is that there are even more marketing tools and they specialize, so Mautic would have to do everything. And maybe it didn't do drip campaigns or push better than Iterable.There's a similar trend in the engineering world, especially on data teams. Data teams are growing and getting their own budgets. They are getting their own set of specialized tools. One example is Fivetran. That will store everything from Hubspot in your data warehouse. The missing piece, as we see it, is to make that actionable in the best tools for use cases in an efficient way.Phil:I want to finish with integration of data in between platforms, and I know you guys solve this problem. Adobe Microsoft and SAP launched the Open Data Initiative that aims to standardize data across platforms. The problem still isn't fixed though. If you're using 14 martech tools, chances are several aren't Adobe products.What's the solution?Brian:(open source community, and a standard by which data can flow between any set of systems, not just into one. You need the community to build all the connectors and adaptors between those tools, so you don't have to custom build and code everything.”I'm focused on building out a community around this tool. We won't live or by whether the code works. That's not a problem. The main thing is to make sure we get in front of the people that would benefit from it. We need to get the word out so that when there is this need, Grouparoo is the obvious solution - both for now (easy to get going) and later through self-serve and lots of integrations.To do that we're doing podcasts, blogging, talking with people that are interested in using it, and building out the team.JT: Alright, Brian, what's Grouparoo?Brian:It solves an organizational problem we saw at TaskRabbit. We saw challenges between the product team and other teams that needed our help getting data for them to be successful, for example marketing and customer support. In general, these things don't get prioritized and engineering becomes the bottleneck.We've talked to others and they saw something similar. So we made Grouparoo to sync data from your product database or data warehouse to the tools you use like Salesforce or Zendesk. But we also made it open source and targeted at engineers to get it installed and data flowing. And then we added in ways for those non-engineers to help themselves to the data they need to be successful.This help to solve the organizational problem through empowerment hat kind of autonomy for, say, a marketing operations team.Phil: How does it work?Brran: Grouparoo is open source and up on Github. There are examples of how to get it running on Docker or Heroku or any way that you run a Node app. You run that and point it at your primary data source.What it will do is create a profile for each of our users, starting with their user_id or email or something like that. Then you can keep building out that profile from that or other sources until you have a centralized profile of who that person is with many properties.With those properties, you can do segmentation. We can create dynamic groups of users based on their property values. For example, “High Value Bay Area” customers or “About to Churn” customers. These will always stay updated automatically with the real data.Now we know these properties and group membership about each user. We can sync this data to destinations like Marketo, Salesforce, Hubspot, Zendesk, etc. You choose what you want to sync and it happens. And it keeps happening as the data changes.--Grouparoo.Brian Leonard on LinkedIn.Intro music by Wowa via Unminus
As deputy CTO in the Obama administration, Nick oversaw the Open Data Initiative. Under this initiative, reams of government data were publicly released for use in the private sector. In this episode of Datamasters, Nick talks about the connection between government data and your favorite weather app, the technical challenges agencies faced as they cataloged and listed data sets and identified ones that could be publicly shared and how he created a data positive culture.
The reporting architecture of Microsoft Dynamics 365 for Finance and Operations (D365FO) is moving toward data lakes, and it's not a simple change for customers to understand. Today's guest, Kirk Donahoe, solution architect and consulting manager at MCA Connect, has been studying the changes to the entity store and the BYOD model and wrote about it recently. The use of ADLS Gen2 will change the overall architecture of D365FO in the Azure cloud, but it will also impact third party data warehouse solutions like his firm's. Partners like MCA Connect need to understand what to do next, but just as importantly, so do D365FO customers. Kirk spends a good deal of his time advising clients on the impact of Microsoft's changes. He and other D365FO experts are also paying close attention to Microsoft's guidance on the topic as it rolls out, sometimes with bigger announcements but often in small pieces. On this episode, Kirk reviews some of the highlights of his recent article, discusses how various updates will impact both D365FO and AX users, and explains how other Azure data services factor into a Microsoft cloud ERP customer's experience. Show Notes 2:30 – What's the impact of ADLS Gen2 on D365FO customers and Microsoft customers more generally? 3:30 – More about Kirk's role at MCA Connect 4:30 – What is the present state of data management and reporting in AX and D365FO? 6:30 – Microsoft's move away from multidimensional data services and toward tabular. 9:45 – What are entity store limitations today, and what will change with ADLS? 12:00 – Why ADLS Gen2 does not change the need for data warehouses and a real reporting strategy. 13:00 – Common examples of unstructured data in a data lake 14:15 – How are AX and D365FO customer responding to the data lakes plan so far? And how will customer migrate to it? 17:00 – How Power BI plays into the change, and how costs of Power BI and ADLS Gen2 compare to today's architectures 20:00 – When will D365FO customers be switched to the data lake from the current entity store? 21:20 – What does this mean for AX users planning an upgrade? 24:30 – Open Data Initiative, data lakes, CDS for analytics, and other Azure data services to track 26:45 – What should customers understand first to manage their project investments? 29:00 – What else could Microsoft be doing to improve customer value?
This week's episode was recorded (mostly) live from O'Reilly's flagship open source conference, OSCON 2019, held this week in The New Stack's home base of Portland, Oregon. Our special guest for this episode was Thomas Grassl, who is a vice president, and global head of developer relations and community at the enterprise and software services delivery company SAP. One may not initially think of SAP and open source together but in fact the company has had a hand open source projects for decades now, including Cloud Foundry, Eclipse and many more. The company is the second largest contributor to Java, after Oracle itself. "To understand these projects, you need to have an active engagement in," he said. We also discussed SAP 's own Open Source Programming Office, which has spawned its own project, including CLA Assistant, an effort to handle contributing licensing agreements after the company itself found no rational process to manage them. This opened the conversation about the ongoing tension between open source projects and the giant cloud providers about licensing and fairness. We also chatted about about SAP's involvement in the Open Data Initiative with other enterprise giants such as Adobe and Microsoft. "It's very much a customer-driven initiative," Grassl said. "You have data you need to combine between different vendors. This is definitely one of the big hurdles that a lot of customers have."
This week's episode was recorded (mostly) live from O'Reilly's flagship open source conference, OSCON 2019, held this week in The New Stack's home base of Portland, Oregon. Our special guest for this episode was Thomas Grassl, who is a vice president, and global head of developer relations and community at the enterprise and software services delivery company SAP. One may not initially think of SAP and open source together but in fact the company has had a hand open source projects for decades now, including Cloud Foundry, Eclipse and many more. The company is the second largest contributor to Java, after Oracle itself. "To understand these projects, you need to have an active engagement in," he said. We also discussed SAP 's own Open Source Programming Office, which has spawned its own project, including CLA Assistant, an effort to handle contributing licensing agreements after the company itself found no rational process to manage them. This opened the conversation about the ongoing tension between open source projects and the giant cloud providers about licensing and fairness. We also chatted about about SAP's involvement in the Open Data Initiative with other enterprise giants such as Adobe and Microsoft. "It's very much a customer-driven initiative," Grassl said. "You have data you need to combine between different vendors. This is definitely one of the big hurdles that a lot of customers have."
Can drones fulfill a critical transportation need in isolated areas of Africa? Today’s guest believes they can. Edward Anderson is a Senior Innovation Policy Specialist at the World Bank’s Global ICT unit. Since 2014 he has been based in Dar es Salaam, Tanzania, where he represents the World Bank on Technology and Innovation. As part of this role he leads work supporting the governments’ Open Data Initiative and is responsible for designing government modernization projects in UAV mapping, citizen data, microwork and smart sensors. According to World Bank estimates, Africa needs to spend $38 billion more each year on transport infrastructure, plus a further $37 billion on operations and maintenance to sustain its current levels of development. A significant financing deficit lies between Africa's reality and the mobility that it both needs and aspires to. Only 34% of Africa's population is within 2 kilometres of an all-weather road. To address this critical need, the World Bank is sponsoring the Lake Victoria Challenge (LVC), an ambitious project that aims to explore drones as a new mobility model for the hard-to-reach, rural communities of the Lake Victoria region of Tanzania. In this episode of the Drone Radio show, Edward talks about the Lake Victoria Challenge and what it means to the future of Africa.
The AI Eye: Microsoft (NASDAQ: $MSFT), Adobe (NASDAQ: $ADBE) and SAP Reveal Details About Open Data Initiative and IBM (NYSE: $IBM) and Sandvik's OptiMine Analytics is Revolutionizing the Mining Sector
The AI Eye: Microsoft (NASDAQ: $MSFT), Adobe (NASDAQ: $ADBE) and SAP Reveal Details About Open Data Initiative and IBM (NYSE: $IBM) and Sandvik's OptiMine Analytics is Revolutionizing the Mining Sector
This is the Power Platform Daily Brief for Friday, March 29, 2019. This episode is brought to you by D365UG. Live report from eXtremeD365 in Amsterdam with Lucy Muscat New collaboration between Adobe, Microsoft, and LinkedIn to accelerate account-based marketing for our joint customers" And the New York Times on Wednesday had a very good write up of the collaboration between Adobe and Microsoft and LinkedIn and did a good job of breaking down what this means for Salesforce competition https://nyti.ms/2TwwkKN Another big announcement from the Adobe conference; Adobe, Microsoft and SAP announce new Open Data Initiative details. https://news.microsoft.com/2019/03/27/adobe-microsoft-and-sap-announce-new-open-data-initiative-details/ And big news for the CRM Audio Network! Got any feedback or suggestions for future episodes? Email them to us at voice@crm.audio. Music: https://www.purple-planet.com
In this episode, we discuss open-force, action plans, Microsoft's Q4 earnings, Open Data and Customer 360, and Java licensing. open-force · GitHub Lightning Components Sample App: Belgian Beer Explorer | Developer Force Blog How to use Typescript with the Lightning Component Framework FY18 Q4 - Press Releases - Investor Relations - Microsoft Is the Open Data Initiative as Good as it Sounds? MTA looks at this data alliance Introducing Salesforce Customer 360 — Unify the Customer Experience on the World’s #1 CRM Platform - Salesforce.com
In this episode of "Steve has a Chat", I sneak up on Charles Lamanna, General Manager of the Application Platform at Microsoft. I called him "out of the blue" at the end of his day, and we chatted about a bunch of things, including the new Open Data Initiative, Licensing, PowerApps, Team Member, ISVs and more. Enjoy!
In this episode, we discuss protests and guerrilla campaigns at Dreamforce, the shutdown of the Salesforce Transit Center, Salesforce Customer 360, Anonymous Classes, Salesforce on Siri, Amazon services and Salesforce, and Benioff's interview with Cramer. Salesforce dogged by protests, leaked emails, and guerrilla blimps on first day of Dreamforce • The Register Salesforce plans to make it easier for customers to share data across its consumer products with Salesforce Customer 360 – GeekWire Amazon Extends Tie up With Salesforce, Gains Competitive Edge - September 26, 2018 - Zacks.com Apple, Salesforce team up to bring Siri to more business apps Microsoft, SAP and Adobe take on Salesforce with their new Open Data Initiative for customer data – TechCrunch
Cloud Cast | Der Podcast zu Cloud Service und Digitale Transformation
Microsoft, Adobe und SAP haben die Open Data Initiative gegründet und haben damit einen Vorstoß in der IT Industrie geschaffen um eine gemeinsame offene Plattform zu schaffen. Doch was hat es damit auf sich und wie reagieren andere IT Hersteller darauf? Mehr dazu in dieser Folge von Cloud Cast und auch meine persönliche Einschätzung dazu.
TLDR, GeekWire’s daily news rundown, is sponsored by ReachNow. Featured Stories: - Uber drivers are earning less, Airbnb hosts are making more, and other insights from a new study on the gig economy https://bit.ly/2IfSkWg - Microsoft teams up with Adobe and SAP on Open Data Initiative to link data across their products https://bit.ly/2O9QSdh - Here are the 9 biggest announcements from the Microsoft Ignite tech conference https://bit.ly/2NFTY9G - Japan launches robotic cargo spaceship to space station with supplies and science https://bit.ly/2O5SeWn TLDR is GeekWire’s news rundown on tech, business, startups and other geekiness. Hosted by Starla Sampaco. We post new episodes Mondays through Thursdays. Subscribe so you won’t miss an episode!
Linet Kwamboka, coordinator of Kenya’s Open Data Initiative, and Sandra Elena, coordinator of the Open Justice Programme at Argentina’s Ministry of Justice and Human Rights, share stories from their experiences running open data initiatives and how we can improve equality of opportunity in data and tech.
Friday lunchtime lectures are for everyone and are free to attend. You bring your lunch, we provide tea and coffee, an interesting talk, and enough time to get back to your desk. You can watch the lecture here https://www.youtube.com/watch?v=pRA-SRLawoc The Sustainable Development Goals (SDGs) are a range of global objectives to improve the state of the world by 2030, from ending poverty to improving global health, tackling climate change to promoting sustainable economic growth Spearheaded by the UN, the SDGs offer specific targets and indicators for all organisations working to promote global development – from governments to charities, researchers to community groups – to work towards in order to help reach the goals by 2030. Data will be crucial to achieving and measuring progress towards the SDGs. In this lunchtime lecture we will hear from three open data leaders working to achieve SDGs in different contexts. In particular, their work supports Goal 17 and its sub-target to increase the availability of high-quality data in national contexts, and part of Goal 16, to provide access to justice for all. Linet Kwamboka Nyang’au As coordinator of Kenya’s Open Data Initiative, will reflect on experience she’s gained creating policies and partnerships to encourage government institutions to open their data, ensure government transparency and involve citizens in decision making. Sandra Elena As coordinator of the Open Justice Programme at Argentina’s Ministry of Justice, Sandra will share insights into what it takes to convene over 50 judicial institutions around a standardised regulatory framework for producing and publishing data, as well as engaging civil society and promoting new technologies as part of the Justice 2020 programme. Neil Hoorn As Open Data Project Manager in the municipal government of Cape Town, Neil has has been instrumental in the rapid development of the City of Cape Town’s Open Data Project. Neil will talk about how he managed the process, along with how he aligns open data policy and programmes with smart city goals. The panel will be at ODIHQ as part of the Open Data Leaders Network. The panel will be chaired by ODI Writer/Editor Anna Scott.