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Chip Conley, 60, was Airbnb's Global Head of Hospitality and Strategy. Chip helped grow Airbnb into a hospitality company with more than a million hosts in 191 countries. He is a TED speaker and the author of multiple best-selling books including his most recent, “Wisdom@Work: The Making of a Modern Elder.” When Chip was hired at Airbnb at the age of 52, he claimed the role of an elder in a company of mostly twentysomethings. Chip has reclaimed the power of elderhood ever since. In 2018, he founded the Modern Elder Academy in Baja California Sur, a wisdom school dedicated to helping people navigate midlife and their FOURTH ACTS. How can midlife become a calling instead of a crisis? How do we repurpose wisdom? And how do we live a life that is as deep and meaningful as it is long? https://www.chipconley.com/ (https://www.chipconley.com/) https://www.modernelderacademy.com/ (https://www.modernelderacademy.com/)
Thanks for listening. Please consider supporting the podcast with your next book purchase - save the Steph’s Business Bookshelf affiliate stores for Book Depository (Global) or Bookshop.org (US) in your browser. You can also say thanks by buying me a coffee. About the book The unauthorized story of lululemon. This is a book about ordinary people who took an opportunity to be creative, to be innovative, and to maximize their potential. Chip Wilson's part in this story comes from the learnings of thousands of mistakes. He set the culture, business model, quality platform, people development program and then got out of the way. Lululemon's exponential growth, culture, and brand strength has few peers and it is because of those who employees who choose to be great. This book is also about missed opportunity - five years of missed opportunity. Chip was playing to win, while the directors of the company he founded were playing not to lose. About the author Chip Wilson is an entrepreneur, philanthropist, loving husband and a father to five boys. As the founder of Westbeach and yoga-inspired clothing company lululemon athletica, Chip is a globally recognized innovator in the field of technical apparel. He is widely credited with starting the "athleisure" retail category, now a $100-billion-a year global business. At lululemon, Chip was known for his people-before-product leadership approach. He surrounded himself with like-minded individuals; creative, driven, athletic locals with a love for work-life balance inspired by the West Coast. This cohesive culture fueled the innovation and growth of the brand. In 2007, lululemon athletica was taken public and Chip remains its largest individual shareholder and biggest cheerleader. Source: amazon.com Big idea #1 - See into the future A recurring strength of Chip’s was his ability to spot a trend a few years off. And not just a spot, a trend, but to do something about it. From the move towards baggy shorts for skateboarders, the move to snowboarding from skiing, and the attraction of a different audience with different aesthetic wants, through to a huge movement of yoga and mindfulness, and more technical active wear (or ‘athleisure’ wear) for women. He also saw where those trends were coming from largely from California, so he built connections there, first by supplying those brands into Canada and by by spending time there to better observe and get a feel for what was happening in the particular scenes and subcultures. He was then able to bring these into Canada, knowing that it was only really a matter of time until those trends started to move up north. This ability to see trends in advance, allowed Chip to get ready, get ahead, think deeply, and try things out in the meantime. You can see this in his ‘slow build’ approach – he started slow, particularly with Lululemon, really taking the time to build himself into the community of the demographic that he was looking to attract. By going to yoga himself, spending more time with yogis, and finding out what it was that they wanted and really putting them at the heart of the business and the products. When he had his Westbeach brand and was designing the snowboarding technical apparel, he again, was spending time with the people in that scene to understand them. This was central to his ability to see into the future, hearing what they would want and being able to then extrapolate that into a business. [PS. Want more book goodness straight to your inbox every fortnight? Subscribe to the bookmark here] Big idea #2 – Be different on purpose Almost everything about Chip’s businesses had strong purpose, and this made it very clear who it was for (almost to a cult-like effect in Lululemon) and also who it wasn't for. His principles and purpose were clear even early on at Westbeach, he would stop people coming into the store who were smoking. In the eighties, this was quite a big deal because everyone was smoking at the time, but he knew it was not a habit he wanted his brand associated with so wouldn't let people who were smoking into his store. This strength of purpose was also behind the genesis of the bags, the famous Lululemon store bags with their manifesto written all over them. These bags themselves became quite a cult item, and people would use them to take that lunch in or use in their everyday lives, not just to carry their Lululemon goods home from the shop. The words / mantras printed on the bags resonated with the ‘super girl’ market that Lululemon was designed for, showing how much the values of the brand resonated. Purpose also came to life in their technical attire, with an intense focus on quality and details. Women's active wear was a pretty sorry offering in the 90s/00s. Nasty see-through leggings made of cotton, not particularly sweat-proof, and probably a baggy t-shirt, which wasn’t always the most practical for activities like yoga. Typically, men's sportswear had a lot more on offer with a lot more technical elements, and generally was much more fit for purpose. By focusing on their demographics and knowing that there was a better way, meant they could offer something that hadn’t been seen before. And finally, in the business itself there were differences. They offered yoga in the Lululemeon stores, you didn't see Nike or Adidas doing something similar. They also used an education model in the stores for assistants; they weren't called shop assistants / sales assistants, they were called educators, they had a huge amount of autonomy. The store managers had control over the window dressing, store layout, events, and local yoga/wellbeing community engagement. The vertical business model and owning their own manufacturing were unheard of in the industry at that point, but they did it, which allowed them to keep both control and ultimately more margin, because they weren't giving money away to suppliers or third parties. Interestingly, it was a lot of these purpose-led elements of the business and culture that really slipped as private equity took ownership of the business after the IPO. Lululemon were no longer allowed to be as controversial or bold in their ad campaigns, the quality slipped as the focus turned to profit and preservation rather than quality and innovation. Big idea #3 – Fail, learn, repeat Chip is pretty open in the book about his failures, there's actually whole specific sections dedicated to the various failings and learnings that he had, in particular around the IPO process and experience. And also lessons from Kit and Ace, the business he started with his family after Lululemon. Many of these lessons are around structure and governance. There's a few themes, largely around control and structure, which recur throughout the book. There's also great examples in the book of fail, learn, repeat in the constant innovation and improvement in their thinking. They were taking the offcuts of the pants and turning them into the headbands and other little accessories that you can also buy in Lululemon. Chip was constantly asking himself ‘if I was to compete against Lululemon, what would I do?’ and looking around at the competition, to see where the opportunities to do something different were. Chip was very focused on personal development, and an ongoing quest to avoiding mediocrity. He was allergic to the idea of living an average life, or doing an ‘ok’ job, and he really wanted to avoid that slipping into the company. He put everyone through the Landmark course (which is somewhat controversial in itself) which certainly at the time was a huge investment to put all of his management team through it. But it allowed them to have a common language and common expectation of the level which Lululemon operated on. Again, this is something that changed after the IPO. Chip describes this as the difference between the wanting to win, and wanting not to lose, mentality. When Chip was running the business it was very much around being the best and going out and doing things differently, being a bit controversial at times, in order to make a mark. Whereas the private equity management wanted more of a preservation state. ‘The PR machine’ controlled what could and couldn’t be said (eg Chip’s views on Coke or Pepsi) and they played not to lose; playing it safe rather than doing the things that led to Lululemon's success in the first place, and why they appealed to the people that they did. 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Chip Conley was one of the original pioneers of the boutique hotel revolution. He created and sold the hotel chain Joie de Vivre — which started with the purchase of one run-down hotel and grew to 52 boutique hotels under him as CEO — and was so successful that he went on to advise Airbnb on how to do hospitality right, and he’s credited with being largely responsible for the huge growth Airbnb has seen over the past several years. He’s now running a company called the Modern Elder Academy where he runs sabbatical sessions around soul, community, and location. We talk about workaholism, disrupting the hospitality industry, and how it really feels to sell your business. In This Conversation We Cover: [02:53] When Chip made the decision to buy a run-down hotel [12:02] How to know when you have a calling [17:22] What it’s actually like selling a business [26:13] Creating life-changing connections with the YMCA [33:06] Having a role in the growth of the Airbnb revolution [44:49] Building a community for modern elders Resources: https://chipconley.com/ (chipconley.com) https://www.modernelderacademy.com/ (modernelderacademy.com) Instagram: https://www.instagram.com/chipconley (@chipconley) Text "Dream Life" to 310- 388-9724 to get our FREE dream life course Mastermind: https://workhardplayhardpodcast.com/mastermind/ (https://workhardplayhardpodcast.com/mastermind/) Connect with Rob on Instagram: https://www.instagram.com/robmurgatroyd/ (https://www.instagram.com/robmurgatroyd/) Connect with Kim on Instagram: https://www.instagram.com/kimmurgatroyd/ (https://www.instagram.com/kimmurgatroyd/) To learn more, and for the complete show notes, visit: https://workhardplayhardpodcast.com/ (workhardplayhardpodcast.com) Work Hard Play Hard is a production of http://crate.media (Crate Media)
When Chip offered to appear on the Informed Decisions podcast we jumped at the chance to speak with him. Chip Munn is a senior financial advisor and CEO of Signature Wealth Strategies in South Carolina in the US. He is the author of The Retirement Remix: A Modern Solution to an Old School Problem, and host of The Retirement Remix and Maximum Advisor podcasts. Chip shares his ideas on: - building successful businesses - retiring with purpose, and on your terms - the role of financial planning in our lives Hope you enjoy, Paddy Delaney. Chip's website: Book Recommendations (Irish websites to buy them if you wish - not affiliate links!!) The 4-hour work week The E-Myth Rocket Fuel Paddy Delaney Informed Decisions
When Chip moved up to the burbs he found himself heading to Target more frequently. Cern has been in the burbs for a while longer and they are going at least once a week. Chip has noticed Target cashiers have a certain amount of autonomy with prices. Chip has scored a few deals on this. Hear about this and more dad stories on this episode of the Chip and Cern Show. Chip and Cern have some fresh new merch! Tee shirts, hoodies, iPhone and Samsung phone cases and more! Check out the Chip and Cern Merch Store at https://teespring.com/chip-and-cern-heads-unisex-tee Be sure to spread the word around and tell your friends about the Chip and Cern Show. The radio is dying, and podcasts are coming, so be ready. You can plug your phone into your car and listen when driving around. If you want a free sticker, shoot an email to chipandcernshow@gmail.com, and we will give you one. As always we appreciate you spreading the word with your friends, coworkers, family and churchgoing community members. The Hits are great into to the Chip and Cern Show, so share those!
My friend Chip Mims is here to talk about his new podcast, his retired podcasts, and even one that we did together. Chip is a lifelong science fiction and fantasy comics geek. He loves great comedy, drama, art, music, politics, and beer. He is a Renaissance man when it comes to his taste and podcasting. We’ve been friends for a really long time, and he is our longest running customer at Pro Podcast Solutions. Up until recently, Chip was the CEO of Mims Distributing Company. Chip spent 28 years helping to bring the best beer, wine, and specialty beverages to his area. He also walked the talk with his own love of craft beers and specialty drinks. He started the Tales From the Cask podcast to talk about craft beers and beverages that he loved. This was also the first podcast that I produced for him. It has now reached 344 episodes and is now retired, coinciding with the closing of Mims Distributing. Chip isn’t done with podcasting, though. He has a brand new podcast out called The Alethiometer which is based on the HBO series called His Dark Materials. This podcast is co-hosted with his wife Sara. Chip and Sara also hosted Watching the Americans which was based on the show The Americans which has now ended. Chip and I also did an X-Files podcast called We Still Believe. We talk about how we met, our love of cool shows, and podcasting adventures. Chip shares how he got started, what he wished he had done sooner, and the surprising result of connections he made through his podcasts. He also gives tips on landing those big guests and some of the connections that he’s made. We even find out how many degrees I am away from Kevin Bacon. We have fun as I ask Chip three questions from Good Ol’ Boy Mike and talk about our favorite shows. Show Notes: [03:04] It's been seven years since Darrell and Chip were at the Fringe finale. Darrell had a big finale party in Oklahoma City where he lives. Chip told Darrell that he was thinking about starting a podcast right at the time that Darrell was thinking about starting a podcast production service. [04:45] Chip and his wife had been listening to a Lost podcast. They then started listening to a Fringe podcast. Chip thought it would be fun to do a beer podcast which led to Tales From the Cask. [07:17] Chip and a couple of co-workers decided to start a podcast. They recorded a few shows, and then they bought the equipment list that Darrell gave them. That's how they got started in 2013. [09:39] Chip was client number two and has been the longest standing client. He was also co-host with Darrell on the We Still Believe podcast about the X-Files. He also has two other podcasts. The current one is The Alethiometer and his past one was Watching the Americans. [11:51] Podcasting takes awhile to get into a cadence and rhythm with your co-host. Chip approached the podcast as something fun that they wanted to discuss. [14:27] Chip wanted listeners to discover Tales From the Cask organically. They wanted to talk about things they loved. Even things they didn't sell. It also attracted breweries to their distributor. [16:57] Chip and his wife go to Paris every year, and Chip shares his favorite spicy beer from Paris. [18:24] Chip thinks it would have been great to start with good equipment from day one. He had three co-hosts, and they just got started with what they had and bought the equipment a few episodes in. [21:32] The bar of podcast audio quality has been raised over the years. [22:08] Challenges have been logistics with interviews and the guests equipment. [24:46] One of Chip's most fun interviews was with Jim Koch the founder of Samuel Adams beer. [26:51] Using social media can be a great way to get in touch with potential guests even actors in the show you're talking about. [29:31] Chip made so many friends from podcast listeners and had a huge finale party for The Americans. He's had friends who've followed him from show to show. [32:54] It's really fun to get audio feedback and play it back. Interaction creates a cool energy. [33:37] The Americans podcast is retired because the show ended. Tales has also retired. [35:04] Chip and his wife watched season one of The Americans on a flight. They couldn't find a great podcast about the show, so they started one. They did five or six seasons and had a great show. [37:12] At the end of the season, they had a big goodbye show. [37:38] Mims Distributing is going out of business after 56 years. Chip decided to close the podcast with the business. They had a quick goodbye show and thanked the listeners. It's bittersweet, but it felt like the right time. [39:17] There was a lot of listener surprise, but people were really kind, gracious, and grateful. [40:46] Chip answers Good Ol' Boy Mike's three questions. [46:45] Chip's dad taught him integrity and honesty. His mom was super kind and people loved her. He tries to treat people with kindness the way that she did. [49:48] If in Paris, Chip recommends the elevated walkway near Notre Dame. It's an old train track that's been turned into a walkway, and it goes about 5 miles outside of Paris. You may not know it's there unless your from Paris, but it has amazing views of the city. [51:09] Chips tops three TV shows are: Star Trek the Next Generation, X-Files , and Lost. [51:25] Darrell's top three TV shows are: The original Twilight Zone, Lost, and it's a toss-up between Fringe and Breaking Bad. [53:20] Chip's Superman power would be flight. [54:59] You have to ask your favorite guest to get them on your show. Don't be intimidated. Find a respectful way to approach someone and don't get discouraged. [59:33] Darrell's first beer was a Coors or Bud Light. Darrell prefers pilsners. His magic refrigerator might contain guinness. [01:04:08] Podcasting is the right kind of addiction for Chip. [01:06:49] Darrell's Takeaways: To get that special guest on your podcast start low and work your way up. When Chip started Tales From The Cask, he didn't make promoting his business his first goal. It's important to incorporate listeners into your show. Links and Resources: Pro Podcast Solutions Libsyn Use promo code ProPod to get your first month free Mims Distributing Company Tales From the Cask We Still Believe The Alethiometer The Alethiometer on Facebook The Alethiometer on Twitter (919) 907- 0542 TheAlethiometerPodcast@Gmail.com His Dark Materials Watching the Americans Chip Mims on Twitter Chip Mims on LinkedIn Fringe Brasserie de la Goutte d'Or Jim Koch How Talking About Everything Good in Life Turned Into an Award Winning Podcast and Radio Show with Good Ol’ Boy Mike
Chip Conley doesn’t believe that modern business success is best kept for the young. In fact, this New York Times bestselling author, Airbnb Strategic Advisor and boutique hotel entrepreneur learned that with experience comes wisdom, which doesn’t mean you have all the answers . . . in fact, it means you have more questions than answers. Inspired by what he learned while serving as Airbnb’s Head of Global Hospitality and Strategy in his mid-50s, Chip wrote his “manifesto on ageism,” Wisdom@Work: The Making of a Modern Elder. To combat the stigma against older workers in an increasingly Millennial world, Chip proves that generational diversity is the key to creating strong organizations. But this episode is packed full with more than just age-related insights. We also dig into his young entrepreneurial success with Joie de Vivre Hospitality, philosophies on mindfulness and meditation, near-death experiences, longtime work with Burning Man, and SO much more. In this episode of the donothing podcast, you’ll learn: Why ageism is so prevalent in today’s workforce What those in midlife and beyond offer that younger employees can’t Why aging is underrated, especially while in the workforce How employees at different life stages can learn from each other What the Modern Elder Academy is How longer lifespans and new technology inspired the Modern Elder Academy Why replacing fear with curiosity can alter many perspectives When Chip became inspired to write about workers in their midlife How Chip started his successful hotelier career Why trusting his intuition helped Chip make the smart decisions When Chip started working for Airbnb Why Chip greatly admires Airbnb’s leadership Chip’s amazing advice on meditation and breathing techniques Why Chip advocates mindfulness and meditation Why Chip regularly fasts and does cleanses Chip’s experience as a long-time Burning Man board member What makes the Burning Man community so unique Why the board made Burning Man a nonprofit How an “anarchistic organization” like Burning Man is so well-organized Chip’s near-death experience that made him reconsider his current path What Chip saw on “the other side” when he was flatlining What health benefits Chip’s experienced since beginning to fast How Chip discovered he had prostate cancer What action Chip immediately took to fight his diagnosis Why Chip considers cancer his teacher—and what has he learned Connect With Chip Conley Website: https://www.modernelderacademy.com/chip-conley LinkedIn: https://www.linkedin.com/in/chipconleysf Facebook: https://www.facebook.com/chip.conley.3 Twitter: www.twitter.com/chipconley Watch Chip Speak Live at TED Salon “For the first time ever, we have five generations in the workplace at the same time,” says entrepreneur Chip Conley. What would happen if we were intentional about how we all work together? In this talk, Chip shows how age diversity makes companies stronger and calls for different generations to mentor each other at work, with wisdom flowing from old to young and young to old alike. https://bit.ly/2DoidDG Buy Chip Conley’s Book, Wisdom@Work: The Making of a Modern Elder “Part manifesto and part playbook, Wisdom@Work ignites an urgent conversation about ageism in the workplace, calling on us to treat age as we would any other type of diversity. “In the process, Conley liberates the term "elder" from the stigma of "elderly," and inspires us to embrace wisdom as a path to growing whole, not old. Whether you've been forced to make a mid-career change, are choosing to work past retirement age, or are struggling to keep up with the millennials rising up the ranks, Wisdom@Work will help you write your next chapter.” https://amzn.to/2Wb5eMh About the Modern Elder Academy “The Modern Elder Academy (MEA) is the world's first midlife wisdom school providing 5- and 7-day all-inclusive workshops at our awe-inspiring beachfront campus in the heart of Baja California Sur, Mexico. The unique curriculum includes classroom learning as well as bread baking and breaking, impromptu dance parties, cultural experiences, morning meditations, and surreal sunsets. The experience supports our attendees (“compadres,” whose average age is 52) as they navigate this midlife journey and reframe a lifetime of experience.” https://www.modernelderacademy.com Chip’s Recommended Resources Radical Remission: Surviving Cancer Against All Odds, by Kelly Turner, Ph.D. https://amzn.to/35UMQeM The 7 Habits of Highly Successful People, by Steven Covey https://amzn.to/2J9TJiG Awake in the Wild, by Mark Colman https://amzn.to/2Jbr8JL About Burning Man https://burningman.org About the Optimum Health Institute http://www.optimumhealth.org Follow Rob Dube on Social Media LinkedIn: www.linkedin.com/in/robdube Facebook: www.facebook.com/rob.dube.1 Twitter: twitter.com/robddube Instagram: www.instagram.com/robddube YouTube: bit.ly/2FYdckW Register Now for the Most Rewarding Leadership Challenge of your Life! You’ve likely heard about the benefits of integrating mindfulness into your life and leadership. But where do you even begin? Or, how can you take your current mindfulness practice to the next level?No matter where you are on your journey, the 2020 donothing Leadership Retreat was designed for you! Join me and other like-minded leaders as we get out of our comfort zones and focus on becoming the best leaders we can be.Together, we’ll grow in ways never imagined through powerful teachings, mindfulness trainings, and undistracted time for real reflection and rejuvenation. www.donothingbook.com/retreat Rob Dube’s Website www.donothingbook.com donothing Podcast Subscribe to the donothing podcast to discover simple, practical tips and tools from mindful, high-performing leaders that you can implement in your leadership philosophy today. www.donothingbook.com/podcast Buy the donothing book (now available as an audiobook, too!) amzn.to/2y9N1TK
The former Head of Global Hospitality & Strategy at Airbnb, discusses his new book, Wisdom @ Work. When Chip joined Airbnb at age 52, he was twice the age of the average employee. He writes that elders are valuable in the workplace - especially in tech. * * * Thanks for listening. Please tell the algorithms how you feel with a 5-star rating and a nice review. Subscribe for email updates about new episodes.
Welcome to the Comic Shenanigans Podcast! For episode 484 join Adam Chapman as he sits down with comic artist/writer CHIP ZDARSKY to discuss his career in comics. Over the course of three hours, we discuss Canada's major newspapers, the story of "When Chip met Matt", how Sex Criminals changed Chip's life, having an alter-ego, what to expect from Spectacular Spider-Man, Chip's love of senior citizens in comics, Lea Thompson, Justin Trudeau, the need for stunts to keep fresh, and much much more! You don't want to miss this one! This episode was recorded on May 31st 2017. Download it now! If you want to help support Comic Shenanigans, follow this link! http://www.podbean.com/patron/crowdfund/profile/id/mzvwg-3c