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Send us a textToday's guest is Phanish Puranam, INSEAD Professor and author of Re-Humanize: How to Build Human-Centric Organizations in the Age of Algorithms. He's the perfect guest to discuss how AI is transforming—not just tasks—but the very DNA of how organizations operate.Here's what you'll learn:Why the future of AI in business isn't about job replacement, but organizational redesignHow AI is turning from tool to teammate, and what that means for leadership and decision-makingWhat "bionic organizations" are—and how companies can blend algorithms and humans without crushing autonomy or purposeWhy algorithmic bureaucracy might quietly become the most dangerous workplace trendHow poor implementation of AI threatens to destroy learning cultures and employee agencyThe four pitfalls of AI adoption most companies fall into—and how to avoid themA framework for designing AI systems that enhance human competence, not erode itWhy employees—not just executives—should shape the future of AI-powered workAbout our guest: Phanish Puranam is the Roland Berger Chaired Professor of Strategy & Organization Design at INSEAD, where he also leads the Organizations & Algorithms research initiative. With a career focused on the science of how organizations work—and how they change—he brings a deeply research-backed, globally informed perspective on the next phase of AI's workplace evolution.
Send us a textPart 2 of 2We're back with Part 2 of our fascinating conversation with Phanish Puranam, Professor of Strategy and Organizational Design at INSEAD.In this episode, we explore the next frontier: how intelligent algorithms don't just support organizations—they shape them. From AI ethics and algorithmic bureaucracy to the future of human-AI teams, universal income, and debunking myths, Phanish offers a provocative look at how organizations can—and should—adopt AI in a human-centric way.⏱️ Chapters00:12 – Algorithmic Bureaucracy01:23 – AI Ethics04:24 – Blockchain07:51 – AI as Team vs. Individual Agents11:59 – New Skills15:12 – Predictions & Universal Income17:20 – Adopting AI in a Human-Centric Way19:02 – AI Myths
Send us a textPart 2 of 2We're back with Part 2 of our fascinating conversation with Phanish Puranam, Professor of Strategy and Organizational Design at INSEAD.In this episode, we explore the next frontier: how intelligent algorithms don't just support organizations—they shape them. From AI ethics and algorithmic bureaucracy to the future of human-AI teams, universal income, and debunking myths, Phanish offers a provocative look at how organizations can—and should—adopt AI in a human-centric way.⏱️ Chapters00:12 – Algorithmic Bureaucracy01:23 – AI Ethics04:24 – Blockchain07:51 – AI as Team vs. Individual Agents11:59 – New Skills15:12 – Predictions & Universal Income17:20 – Adopting AI in a Human-Centric Way19:02 – AI Myths
Send us a textPart 1 of 2How do we make organizations not just run — but run intelligently?In this episode of Making Data Simple, we welcome Phanish Puranam, Professor of Strategy and Organizational Design at INSEAD, to explore the intersection of AI, organizational science, and intelligent design. From tools and teammates to blockchain and the metaverse, Phanish walks us through the evolving relationship between humans, algorithms, and the systems we build.We dive into real-world use cases, research-backed insights, and surprising pitfalls — plus a contrarian take on why bad ideas might be the key to better innovation.⏱️ Chapters01:50 – Meet Phanish Puranam03:36 – Organizational Design08:39 – Where is Org Design Today12:41 – A Research Example15:59 – Technologies as Tools & Teammates17:54 – A Real Use Case Example20:30 – The Metaverse, Eliminate Bad Ideas Fast21:28 – Pitfalls23:30 – Use Case Deep Dive30:06 – The Power Structure
Send us a textPart 1 of 2How do we make organizations not just run — but run intelligently?In this episode of Making Data Simple, we welcome Phanish Puranam, Professor of Strategy and Organizational Design at INSEAD, to explore the intersection of AI, organizational science, and intelligent design. From tools and teammates to blockchain and the metaverse, Phanish walks us through the evolving relationship between humans, algorithms, and the systems we build.We dive into real-world use cases, research-backed insights, and surprising pitfalls — plus a contrarian take on why bad ideas might be the key to better innovation.⏱️ Chapters01:50 – Meet Phanish Puranam03:36 – Organizational Design08:39 – Where is Org Design Today12:41 – A Research Example15:59 – Technologies as Tools & Teammates17:54 – A Real Use Case Example20:30 – The Metaverse, Eliminate Bad Ideas Fast21:28 – Pitfalls23:30 – Use Case Deep Dive30:06 – The Power Structure
A new report by the World Intellectual Property Organisation is shedding new light on the rapidly growing field of Generative Artificial Intelligence. Along with the advancement of technology over the last decade, the number of patent families in GenAI has grown from just only 733 in 2014 to more than 14,000 in 2023. Since the introduction of the transformer in 2017, the deep neural network architecture behind the Large Language Models that have become synonymous with GenAI, the number of GenAI patents has increased by over 800%. On this episode of Morning Shot, Phanish Puranam, Professor of Strategy at INSEAD and The Roland Berger Chaired Professor of Strategy and Organisation Design shares his perspectives on the surge in GenAI patenting activity and how that's driving innovation in the startup landscape. Presented by: Audrey Siek & Ryan HuangProduced & Edited by: Yeo Kai Ting (ykaiting@sph.com.sg)Photo credits: pixabay & its talented community of contributors See omnystudio.com/listener for privacy information.
A "celebrity talk show" style interview of Professor Phanish Puranam from INSEAD, part of the Strategy Research Virtual Proseminar Series by Rich Makadok. https://youtu.be/yQ2JnvB0hcM --- Send in a voice message: https://anchor.fm/richmakadok/message
In this live virtual event as part of Voice of FinTech: Live Speaker Series, we spoke to INSEAD Professor of Strategy and Organizational Design, Phanish Puranam, about his work on how to leverage data and AI when thinking about changing your organizational design. Is there a smarter way of planning and executing organization design changes? If you missed it, here is the recording from the event.
The way in which we work effectively has never been more important. While employees are reporting increased levels of productivity working remotely, a lack of face-to-face interactions mean there are limitations to collaboration and many challenges remain. Now that the "genie is out of the bottle", how should organizations think about designing remote collaboration for an effective distributed workforce? For this conversation, Michael Creamer was joined by Phanish Puranam, Roland Berger Professor of Strategy & Organization Design, and Marco Minervini, Postdoctoral Fellow, Organizations and Algorithms, both at INSEAD Business School.
#remotework #covid19 #remoteworktoolkit What do Newly Remote Teams Need, Right Now? In this first episode of Making Remote Work, we discuss the results of the survey conducted by Phanish Puranam and Marco Minervini (INSEAD), to learn the challenges companies and employees are facing as they are moving to remote work as a result of the COVID-19 pandemic. The full article can be found here: https://knowledge.insead.edu/blog/insead-blog/what-newly-remote-teams-need-right-now-13706 Marco Minervini is a Post Doctoral Fellow at INSEAD. He studied Economics and Management of Public Administration and International Institutions at Bocconi University (Milan) before enrolling in a Ph.D. in Public Policy with a focus on management and health policy. At INSEAD, Marco is working with Prof. Puranam on the theme of “Organizations and Algorithms”, focusing on understanding how organizations and organizational designs are being shaped by algorithms, in their role as models, tools and intelligent agents. MAKING REMOTE WORK - is a limited series led by the ORGANIZATIONAL DESIGN COMMUNITY and hosted by SKILLS FOR MARS. It is a public service video-podcast in response to the COVID-19 pandemic. It will host 20+ researchers and practitioners in the field of distributed work. They will share their insights and knowledge to support companies and employees who are making this transition. Subscribe to Skills for Mars: www.youtube.com/skillsformars Support the Skills for Mars podcast? https://www.skillsformars.com or https://www.patreon.com/skillsformars https://podhero.com/dashboard/show/474530/ (register, follow & support podcast) - LinkedIn @skills for mars - Facebook @skillsformars - Instagram @skillsformars - Twitter @skillsformars For more information on Iulia Istrate: https://www.iuliaistrate.com/homee Support this podcast
Dr. Puranam is the Roland Berger Chaired Professor of Strategy and Organisational Design at INSEAD. His research in organizational science focuses on how organizations work, and how we can make them work better. His current interests include: organizational design in the age of algorithms, non-hierarchical and informal organizations, architectures that support self-assembling teams. We had an incredible talk about the Future of Work and how this re-shapes organizations, about using data to better design structures, processes and interactions. We touch on start-ups, a better integration of gig workers, offshoring of resources, matrix and flat organizations, remote work. To show your support for the podcast you can subscribe (free) on my website: www.skillsformars.com and click the YouTube - confirm your subscription button Music: https://www.purple-planet.com/ (https://www.purple-planet.com) Support this podcast
This data science video series is part of Experian’s effort to help people understand how data-powered decisions can help organizations develop innovative solutions. In this week's #DataTalk, we chat with P.V. Kannan about using A.I. to deliver superior customer service. P. V. Kannan co-founded 24/7 Inc. in 2000 and serves as its Chief Executive Officer. At [24]7.ai, Mr. Kannan was a pioneer in integrating customer service technology with business process operations to improve all aspects of the customer experience. He has been at the forefront of customer experience from creating contact center agent services, developing a big data predictive analytics platform, creating omnichannel solutions for the web, mobile, chat, social, and speech IVR, to innovating mobile-centric applications. He has been leading the revolution to make customer service easy and enjoyable for consumers. In 1995, his first company, Business Evolution Inc., developed the first generation of email and chat solutions. The company was acquired by Kana in 1999 and Mr. Kannan became part of the management team. He also co-founded Achievers, Inc. in 1995 and served as its Chief Executive Officer. Mr. Kannan is a Director of Achievers Corp. and 24/7 Inc. Over the years Mr. Kannan has been a thought leader in global customer service and has been featured in the books, The World is Flat and That Used to Be Us by Thomas L. Friedman, India Inside by Nirmalya Kumar and Phanish Puranam, and Reinventing Management: Smarter Choices for Getting Work Done by Julian Birkinshaw. He has over 20 patents (issued and pending). Mr. Kannan has degrees in accounting and finance from the Institute of Chartered Accountants and The Institute of Cost and Works Accountants of India.
How do you set the scene for innovation? Antonio Horta-Osorio, Philip Rutnam, Michael Hayman, Philip Cullimore and Phanish Puranam discuss their thoughts on this question at the Global Leadership Summit 2012. The Global Leadership Summit is the London Business School's flagship event for its global community. http://www.london.edu
How do you set the scene for innovation? Antonio Horta-Osorio, Philip Rutnam, Michael Hayman, Philip Cullimore and Phanish Puranam discuss their thoughts on this question at the Global Leadership Summit 2012. The Global Leadership Summit is the London Business School's flagship event for its global community. http://www.london.edu
How do you set the scene for innovation? Antonio Horta-Osorio, Philip Rutnam, Michael Hayman, Philip Cullimore and Phanish Puranam discuss their thoughts on this question at the Global Leadership Summit 2011
Phanish Puranam, Associate Professor of Strategic and International Management, explains that what really matters in the success of offshoring is coordination and links to onshore processes